Sorting
From A to Z
Deployments found: 1
Threadfellows’ CX transformation journey with eGain, in their words “Customer experience is foundational in our business,” says Carl Atwell of Threadfellows.
“We had a problem in that area, and that’s really where we reached out to eGain.” Why did he call Outlook™ a black hole? “The customer is there, either
contacting us via email or in phone calls. So much of that valuable communication was going directly into Outlook. It was a black hole, a black h... Learn more
“We had a problem in that area, and that’s really where we reached out to eGain.” Why did he call Outlook™ a black hole? “The customer is there, either
contacting us via email or in phone calls. So much of that valuable communication was going directly into Outlook. It was a black hole, a black h... Learn more
The ROI4CIO Deployment Catalog is a database of software, hardware, and IT service implementations. Find implementations by vendor, supplier, user, business tasks, problems, status, filter by the presence of ROI and reference.