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One of the earliest definitions of collaborative software is "intentional group processes plus software to support them".\r\nIn terms of the level of interaction it allows, collaborative software may be divided into: real-time collaborative editing (RTCE) platforms that allow multiple users to engage in live, simultaneous and reversible editing of a single file, like document collaboration app, and version control (also known as revision control and source control) platforms, which allow separate users to make parallel edits to a file, while preserving every saved edit by every user as multiple files (that are variants of the original file). The use of collaborative software in the work space creates a collaborative working environment (CWE). \r\n<span style=\"font-weight: bold; \">There are three main categories</span> of collaboration software based on their functional capabilities. 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In October 2020, Google again rebranded to Google Workspace, adding new features to its collaborative software and attempting to make the suite even more accessible for business teams. Google Workspace includes many business applications that interoperate for increased collaboration and productivity in the workplace. This software also integrates with many other applications: for example, a business might sync their Google Sheets and Salesforce CRM for added insights. \r\n<h4 class=\"align-center\">Some of the Workspace applications are:</h4>\r\n<ul><li><span style=\"font-weight: bold;\">Mail:</span> Google introduced Gmail in 2004, and it is the cornerstone of Google’s connected suite of office applications. It’s one of the most popular email providers in the world, and it’s collaborative and easy to use.</li><li><span style=\"font-weight: bold;\">Docs:</span> Google Docs automatically saves created documents to Drive (cloud storage) and continues to update them in real time.</li><li><span style=\"font-weight: bold;\">Slides:</span> users make and edit presentations and incorporate data from other Google apps.</li><li><span style=\"font-weight: bold;\">Sheets:</span> Google offers accessible and detailed spreadsheets with customizable formulas. Users can link documents within spreadsheets and communicate with other users within the sheet.</li><li><span style=\"font-weight: bold;\">Calendar: </span>users can schedule meetings, invite others, select meeting locations, or add a video conferencing link to a meeting.</li><li><span style=\"font-weight: bold;\">Drive:</span> users have access to cloud storage within their Drive. They can create folders for organization.</li><li><span style=\"font-weight: bold;\">Forms:</span> users can create surveys and questionnaires to gain information and make data-driven decisions.</li><li><span style=\"font-weight: bold;\">Chat:</span> users can message within the other Google applications as well as having their own chat rooms.</li><li><span style=\"font-weight: bold;\">Meet:</span> this video conferencing feature integrates with other Google applications for easier communication.</li><li><span style=\"font-weight: bold;\">Sites: </span>users can create their own websites using Google’s platform.</li><li><span style=\"font-weight: bold;\">Apps Script:</span> this feature offers application design, which developers can add to some of the existing suite’s applications.</li><li><span style=\"font-weight: bold;\">Cloud Search:</span> users can search Google’s cloud storage for data.</li><li><span style=\"font-weight: bold;\">Keep:</span> users can create to-do lists, notes, and reminders to keep themselves and their teammates on track.</li><li><span style=\"font-weight: bold;\">Currents:</span> this communication platform helps teams to stay connected through posts, pictures, videos, and conversations.</li></ul>\r\nGoogle Workspace applications integrate with many other software: for example, a business might sync their Google Sheets and Salesforce to gain insights and eliminate silos in company data. Users can sync Google Docs with communication software Slack and send documents to other users with details and updates.","shortDescription":"How teams of all sizes connect, create, and collaborate. A flexible, innovative solution for people and organizations to achieve more. ","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":12,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Google Workspace","keywords":"Suite, data, services, settings, purposes, users, email, free","description":"<h4>Google Workspace, formerly known as G Suite software, is a collection of office and productivity applications that connect for increased integration between work processes. </h4>\r\nIt originated in 2006 with Google Apps and was rebranded to G Suite in 2016.","og:title":"Google Workspace","og:description":"<h4>Google Workspace, formerly known as G Suite software, is a collection of office and productivity applications that connect for increased integration between work processes. </h4>\r\nIt originated in 2006 with Google Apps and was rebranded to G Suite in 2016."},"eventUrl":"","translationId":728,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":267,"title":"Collaborative Applications","alias":"collaborative-applications","description":" <span style=\"font-weight: bold; \">Collaborative applications, </span>collaborative software or groupware is application software designed to help people involved in a common task to achieve their goals. One of the earliest definitions of collaborative software is "intentional group processes plus software to support them".\r\nIn terms of the level of interaction it allows, collaborative software may be divided into: real-time collaborative editing (RTCE) platforms that allow multiple users to engage in live, simultaneous and reversible editing of a single file, like document collaboration app, and version control (also known as revision control and source control) platforms, which allow separate users to make parallel edits to a file, while preserving every saved edit by every user as multiple files (that are variants of the original file). The use of collaborative software in the work space creates a collaborative working environment (CWE). \r\n<span style=\"font-weight: bold; \">There are three main categories</span> of collaboration software based on their functional capabilities. Knowing how does collaboration software work can be gleaned from the tools employed.<br /><span style=\"font-weight: bold; \">Communication.</span> Helps in the exchange of communication between groups. The most common communication tools that are used are systems and applications for email hosting, file sharing, project management and a website or online collaboration applications platform that can be readily accessed. Research findings have shown that file sharing is the most common and needed feature in collaboration software. <span style=\"font-weight: bold; \">Example tools:</span> email, voicemail, instant messaging, VoIP or video calls.\r\n<span style=\"font-weight: bold; \">Conferencing.</span> Allows real-time collaboration among members. Groupware software tools make possible real-time discussions among project members through a virtual meeting room with a moderator who oversees the sharing of information. These web based collaboration applications meetings are helpful when there are important matters to be decided on by project members who are in various locations. <span style=\"font-weight: bold; \">Example tools:</span> video conferencing, IM conferencing, online forums, social media group chats, community boards, application sharing.\r\n<span style=\"font-weight: bold; \">Coordination.</span> Assists in group activities, schedule and deliverables. Coordination software solutions are used for complex interdependent tasks to realize a common goal. Typical business collaboration app suits for time management, project management and online proofing so that team members are aware of deadlines, are properly coordinated, and can monitor the status of projects. <span style=\"font-weight: bold; \">Example tools:</span> calendars, time trackers, spreadsheets, client portals, alerts and status updates<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\">What does collaboration software do?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Internal Communication System.</span> Teams need an efficient communication system to be able to stay on task and not miss crucial aspects of ongoing projects. With many tools built into web based collaboration apps that allow all forms of communication – email, IM, voice, video – as well as mechanisms to review and retrieve conversations and discussions, team members are assured of uninterrupted coordination and kept in sync.</li><li><span style=\"font-weight: bold; \">File Sharing.</span> Like communication, the ability to share files, documents, data and all other forms of media is one of the most important features of collaboration software. Many groupware now carry robust document management systems, providing you and your team members a convenient means to share, access, view and retrieve files</li><li><span style=\"font-weight: bold; \">Content Creation.</span> Several all-in-one collaboration platforms offer content creation functionality that allows producing and publishing content both for internal and external audiences. This is useful for inbound marketing activities like creating blogs and informative content to attract new audience and enhance your business’ online presence.</li><li><span style=\"font-weight: bold; \">Powerful Search.</span> Finding old files, previous conversation or past blog post are facilitated by the robust search feature of web based collaboration software. What was previously a time-consuming process, now you can use tags and search filters to find what you’re looking for in quickly and efficiently.</li><li><span style=\"font-weight: bold; \">Personal and Group Calendars.</span> Keeping track of numerous meetings, events and other important matters that need your attention is a sure headache-inducer. Personal as well as group calendars are integral features in most collaborative platforms and mobile collaboration apps to help you and your team members stay attuned, involved and present at all times, wherever they may be.</li></ul>\r\n<h1 class=\"align-center\">What are the benefits of collaboration software? </h1>\r\nThere are a number of benefits of collaboration software that can result in more efficient and effective completion of tasks and goals. Understanding what does a collaboration software do will help you justify its implementation in your organization and bolster its adoption with your employees. The successful execution of good collaboration software will afford you many advantages. Why use collaboration software? Here are four good reasons why.\r\n<ul><li><span style=\"font-weight: bold; \">Save time</span> – Time is gold, and in a business that is tantamount to money. The more you save time, the more you save on unwanted expenses, and the better it is for your organization. Collaboration among employees makes possible the quicker completion of end goals that wouldn’t otherwise be achievable in other ways. Embracing collaboration methods cuts disparate, uncoordinated work on a particular project from different contributing members and saves not only time but also resources and efforts. If you are looking to cut costs on projects, collaboration software can help in that respect.</li><li><span style=\"font-weight: bold; \">Enhance project management</span> – Keeping a handle on a project, a team and its members and their progress are never easy to work. Coordination and communication are of paramount importance if you want a project completed. Collaboration is one of the most optimal means to guarantee that you get the most out of your team. It opens lines of communication and makes sure everything is on track in order to avoid mistakes and confusion that can delay projects.</li><li><span style=\"font-weight: bold; \">Strengthen team relationships</span> – One sure-fire way to build effective working relationships among employees is to have them work together to complete tasks and projects. Collaboration programs are designed to do that, making it easy for teams to work almost like a concerted unit with a singular purpose. This makes teams comfortable and confident in working with one another when it comes to completing common objectives.</li><li><span style=\"font-weight: bold; \">Improve organization</span> – The process of keeping things and tasks in order has always been a problem for businesses. It is typical to lose track of what has been done and what needs to be done in project workflows simply because everything is a mess. Collaborative programs assist in maintaining order and managing the stages in workflows through open communication and coordination among concerned individuals and team.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Collaborative_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":180,"title":"Russia","name":"RUS"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":7,"title":"Improve Customer Service"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":174,"title":"No unified email system"},{"id":176,"title":"No unified address book"}]}},"categories":[{"id":267,"title":"Collaborative Applications","alias":"collaborative-applications","description":" <span style=\"font-weight: bold; \">Collaborative applications, </span>collaborative software or groupware is application software designed to help people involved in a common task to achieve their goals. One of the earliest definitions of collaborative software is "intentional group processes plus software to support them".\r\nIn terms of the level of interaction it allows, collaborative software may be divided into: real-time collaborative editing (RTCE) platforms that allow multiple users to engage in live, simultaneous and reversible editing of a single file, like document collaboration app, and version control (also known as revision control and source control) platforms, which allow separate users to make parallel edits to a file, while preserving every saved edit by every user as multiple files (that are variants of the original file). The use of collaborative software in the work space creates a collaborative working environment (CWE). \r\n<span style=\"font-weight: bold; \">There are three main categories</span> of collaboration software based on their functional capabilities. Knowing how does collaboration software work can be gleaned from the tools employed.<br /><span style=\"font-weight: bold; \">Communication.</span> Helps in the exchange of communication between groups. The most common communication tools that are used are systems and applications for email hosting, file sharing, project management and a website or online collaboration applications platform that can be readily accessed. Research findings have shown that file sharing is the most common and needed feature in collaboration software. <span style=\"font-weight: bold; \">Example tools:</span> email, voicemail, instant messaging, VoIP or video calls.\r\n<span style=\"font-weight: bold; \">Conferencing.</span> Allows real-time collaboration among members. Groupware software tools make possible real-time discussions among project members through a virtual meeting room with a moderator who oversees the sharing of information. These web based collaboration applications meetings are helpful when there are important matters to be decided on by project members who are in various locations. <span style=\"font-weight: bold; \">Example tools:</span> video conferencing, IM conferencing, online forums, social media group chats, community boards, application sharing.\r\n<span style=\"font-weight: bold; \">Coordination.</span> Assists in group activities, schedule and deliverables. Coordination software solutions are used for complex interdependent tasks to realize a common goal. Typical business collaboration app suits for time management, project management and online proofing so that team members are aware of deadlines, are properly coordinated, and can monitor the status of projects. <span style=\"font-weight: bold; \">Example tools:</span> calendars, time trackers, spreadsheets, client portals, alerts and status updates<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\">What does collaboration software do?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Internal Communication System.</span> Teams need an efficient communication system to be able to stay on task and not miss crucial aspects of ongoing projects. With many tools built into web based collaboration apps that allow all forms of communication – email, IM, voice, video – as well as mechanisms to review and retrieve conversations and discussions, team members are assured of uninterrupted coordination and kept in sync.</li><li><span style=\"font-weight: bold; \">File Sharing.</span> Like communication, the ability to share files, documents, data and all other forms of media is one of the most important features of collaboration software. Many groupware now carry robust document management systems, providing you and your team members a convenient means to share, access, view and retrieve files</li><li><span style=\"font-weight: bold; \">Content Creation.</span> Several all-in-one collaboration platforms offer content creation functionality that allows producing and publishing content both for internal and external audiences. This is useful for inbound marketing activities like creating blogs and informative content to attract new audience and enhance your business’ online presence.</li><li><span style=\"font-weight: bold; \">Powerful Search.</span> Finding old files, previous conversation or past blog post are facilitated by the robust search feature of web based collaboration software. What was previously a time-consuming process, now you can use tags and search filters to find what you’re looking for in quickly and efficiently.</li><li><span style=\"font-weight: bold; \">Personal and Group Calendars.</span> Keeping track of numerous meetings, events and other important matters that need your attention is a sure headache-inducer. Personal as well as group calendars are integral features in most collaborative platforms and mobile collaboration apps to help you and your team members stay attuned, involved and present at all times, wherever they may be.</li></ul>\r\n<h1 class=\"align-center\">What are the benefits of collaboration software? </h1>\r\nThere are a number of benefits of collaboration software that can result in more efficient and effective completion of tasks and goals. Understanding what does a collaboration software do will help you justify its implementation in your organization and bolster its adoption with your employees. The successful execution of good collaboration software will afford you many advantages. Why use collaboration software? Here are four good reasons why.\r\n<ul><li><span style=\"font-weight: bold; \">Save time</span> – Time is gold, and in a business that is tantamount to money. The more you save time, the more you save on unwanted expenses, and the better it is for your organization. Collaboration among employees makes possible the quicker completion of end goals that wouldn’t otherwise be achievable in other ways. Embracing collaboration methods cuts disparate, uncoordinated work on a particular project from different contributing members and saves not only time but also resources and efforts. If you are looking to cut costs on projects, collaboration software can help in that respect.</li><li><span style=\"font-weight: bold; \">Enhance project management</span> – Keeping a handle on a project, a team and its members and their progress are never easy to work. Coordination and communication are of paramount importance if you want a project completed. Collaboration is one of the most optimal means to guarantee that you get the most out of your team. It opens lines of communication and makes sure everything is on track in order to avoid mistakes and confusion that can delay projects.</li><li><span style=\"font-weight: bold; \">Strengthen team relationships</span> – One sure-fire way to build effective working relationships among employees is to have them work together to complete tasks and projects. Collaboration programs are designed to do that, making it easy for teams to work almost like a concerted unit with a singular purpose. This makes teams comfortable and confident in working with one another when it comes to completing common objectives.</li><li><span style=\"font-weight: bold; \">Improve organization</span> – The process of keeping things and tasks in order has always been a problem for businesses. It is typical to lose track of what has been done and what needs to be done in project workflows simply because everything is a mess. Collaborative programs assist in maintaining order and managing the stages in workflows through open communication and coordination among concerned individuals and team.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Collaborative_Applications.png"}],"additionalInfo":{"budgetNotExceeded":"","functionallyTaskAssignment":"","projectWasPut":"","price":0,"source":{"url":"http://softprom.com/node/1753","title":"Supplier's web site"}},"comments":[],"referencesCount":0},"google-g-suite-for-salesforce":{"id":1231,"title":"Google G Suite for Salesforce","description":"Salesforce was the first commercially successful business software company built especially for cloud computing. Nearly 20 years after its debut, the Customer Relationship Management (CRM) software company “dominates the market,” as Bloomberg puts it, with 19.6 percent market share in 2017, according to International Data Corporation.\r\nAlong with its status as a SaaS industry pioneer, the San Francisco-based company and its CEO Marc Benioff are leaders in corporate philanthropy. The influential Salesforce.org 1-1-1 philanthropic model <span style=\"font-style: italic;\">“has inspired many in the tech community to give back and build charitable models of their own,”</span> says VentureBeat. And Salesforce was recently named number 1 in Fortune’s 2018 list of 100 Best Companies to Work For.\r\nIn the fast-changing, highly competitive industry that it helped establish, how does Salesforce maintain its position as a business, philanthropic, and workplace leader? In part, the company’s success is a result of streamlined collaboration, both internally and externally, supported by real-time, easy communication between teams and partners.\r\nAs the company grew and expanded its network of offices and partners, it found that its on-premises email system and communication and collaboration tools couldn’t keep pace. Salesforce was able to take advantage of the infrastructure capacity of G Suite, including unlimited email storage, built-in intelligence features like Smart Reply, so that their employees were able to spend less time in their inboxes and more time creating value for their customers.\r\nInitially, Salesforce migrated some users to Google Docs for its real-time document collaboration. Widespread acceptance of Docs led the company to adopt Gmail and Google Calendar followed by the full G Suite. Today, Salesforce's more than 40,000 employees use G Suite app for email, video and team chat, documents, presentations, spreadsheets, and more.<span style=\"font-style: italic;\"> "Salesforce employees are participating in over 50,000 Meet calls per day. Five years ago we were 1,000 to 2,000 per day,”</span> says Nick Amido, Director of Infrastructure Engineering.\r\n<span style=\"font-style: italic;\">“Compared to what we were using, the infrastructure capacity of G Suite alone is far superior. People’s email storage capacity used to max out at 250MB, for example. With G Suite, it’s unlimited. That’s huge,”</span> says Tetsu. <span style=\"font-style: italic;\">“And Gmail has built-in intelligence features like Smart Reply, so people spend less time in their inboxes and more time creating value for our customers.”</span>\r\n<span style=\"font-style: italic;\">“The integration between Gmail, Docs, Calendar, Google Drive, and other G Suite apps was another big selling point,”</span> adds Andy White, Senior Director, Infrastructure Engineering. <span style=\"font-style: italic;\">“As a total, real-time collaboration platform, G Suite is impressive.”</span><br /><span style=\"font-weight: bold;\"><br />Accelerating the pace of collaboration</span>\r\nThe ease of real-time collaboration enables Salesforce teams to work faster and more effectively. <span style=\"font-style: italic;\">“The speed of business has changed, so the pace of collaboration had to change, too,”</span> says Leandro Perez, Senior Director of Product Marketing. In one example, Leandro cites the amount of time it previously took to finalize marketing materials using Salesforce’s legacy email and productivity software, due to the back-and-forth nature of sharing drafts via email. <span style=\"font-style: italic;\">“With up to several dozen stakeholders in legal, product marketing, and other departments who need to review and comment, getting marketing materials out the door used to take weeks. With Docs, we can create, approve, and deliver assets in as little as 24 hours.”</span><br /><br /><span style=\"font-weight: bold;\">Collaborating globally in real time</span>\r\nSalesforce is headquartered in San Francisco, but has employees and offices around the world, including in the Americas; Europe, Middle East, and Africa; and Asia Pacific.\r\nTo overcome geographical boundaries, Salesforce teams are heavy users of Google Chat and Google Meet. <span style=\"font-style: italic;\">“A few years ago, we had maybe 200 sessions happening each day,”</span> says Nick Amido, Director of Infrastructure Engineering. <span style=\"font-style: italic;\">“That’s exploded to more than 50,000 a day now.”</span>\r\nCorporate Communications team members work with Salesforce presenters on messaging and content and then build the presentations for the company’s many global events. <span style=\"font-style: italic;\">“For our World Tour, we have to prep presenters in Paris, London, Sydney, and other cities,”</span> says Leandro. <span style=\"font-style: italic;\">“We need to interact with many people at once and see their reactions, with everyone simultaneously seeing the same deck in Slides. We couldn’t do any of this without Meet.”</span>\r\nThe integration between G Suite apps helps team members more effectively collaborate with colleagues and business partners. Salesforce considers external partners essential to its success. When working with a partner on a Slides presentation, Salesforce teams can talk about it with them during a Meet screen share. They might also have a Doc that summarizes all the talking points. “G Suite absolutely breaks down any barriers between us and a partner we’re working with. It makes us all feel like one team, which is ideal for getting the best outcome,” says Leandro.<br /><br /><span style=\"font-weight: bold;\">Knowing you have the latest deck</span>\r\nGiven the importance of content in strategy, sales, training, and other presentations, it’s essential to trust that the information contained in every deck is final, or is at least the most current version.\r\n<span style=\"font-style: italic;\">“When I open a Slides deck to present to a customer, I trust that I have the latest content. Being confident about the information we’re sharing helps us build even stronger relationships with our customers,”</span> says Nick Amido.<br /><br /><span style=\"font-weight: bold;\">Going from hundreds of files to one</span>\r\nSalesforce uses Sheets to facilitate collaboration around long-range planning (LRP), variance explanations, and other financial matters. The LRP process used to be extremely complicated, with top-line business projections, headcount estimates, and other data input on different spreadsheets by managers in Salesforce regions around the world.\r\nBefore Sheets, every time someone made a change to a LRP spreadsheet, he or she created a new version, so there would end up being a long trail. Within a few months, there might be hundreds of versions, which was understandably frustrating and challenging for managers. And though the Finance team kept the files in a shared network folder, only one person could edit a file at a time in the legacy on-premises spreadsheet application\r\n<span style=\"font-style: italic;\">“With Sheets, there’s only one version of a spreadsheet, which greatly reduces complexity and speeds up collaboration,”</span> explains Srini Namineni, Vice President, Finance & Strategy. <span style=\"font-style: italic;\">“Each spreadsheet has an unlimited history, so we can see who changed what, which helps with accountability. And Sheets gives regions a greater sense of autonomy. They don’t have to call someone on my team and ask them to change some numbers. They can do it themselves, and the change is instant for everyone.”</span>\r\nThe ability to add comments to a Sheets spreadsheet is another important benefit. If the financial data from a particular region is off by a certain percentage, the reason can be explained in a comment within the spreadsheet for all reviewers to see. <span style=\"font-style: italic;\">“Asking questions and offering explanations within a Google Sheet takes so much friction out of the process,”</span> Srini says.<br /><br /><span style=\"font-weight: bold;\">Identifying underused resources</span>\r\nSalesforce has two pilot programs that leverage Google Calendar and G Suite administration tools to optimize meeting room usage. <span style=\"font-style: italic;\">“With the Room Insights dashboard, we’ve identified hundreds of under-utilized resources, and we’re in the process of figuring out why those rooms aren’t being used,”</span> says Jason Uhlrich, Senior System Administrator, Collaboration Team. <span style=\"font-style: italic;\">“Getting access to this data and being able to take action on it could have a huge impact for our organization.”</span>\r\nJason adds, <span style=\"font-style: italic;\">“The Room Recycler feature took 5 minutes to implement, and it’s consistently freeing up 200 to 300 hours of conference rooms each day. It was the best 5 minutes I’ve ever spent.”</span><br /><br /><span style=\"font-weight: bold;\">Reducing backup and training costs</span>\r\nG Suite Business and Enterprise plans offer unlimited storage for users, and like other G Suite plans, provide 99.9% availability. In addition, the Google Backup and Sync desktop client automatically syncs designated hard drive folders with Drive for continuous cloud backup. <span style=\"font-style: italic;\">“The unlimited storage in G Suite, along with its high availability and automatic backups, allow us to stop paying additional dollars every year for a separate cloud backup service,”</span> says Andy. <span style=\"font-style: italic;\">“That’s a substantial annual cost savings.”</span><br /><br /><span style=\"font-weight: bold;\">Listening to pain points</span>\r\nThe security center for G Suite lets organizations more tightly control content access, receive security recommendations, and forensically investigate incidents. For example, administrators can gain visibility into which employees have been targeted with phishing emails in order to block malware attacks—a growing concern for organizations small and large.\r\n<span style=\"font-style: italic;\">“The security center is further proof that Google listens to its customers’ requirements and pain points,”</span> says Jo-ann Olsovsky, Executive Vice President and Chief Information Officer of Salesforce.<br /><br /><span style=\"font-weight: bold;\">Sending a clear message</span>\r\nAs Salesforce strives to deliver customer success and promote positive change through its Salesforce.org and other philanthropic efforts, G Suite helps the company excel in its various missions. <span style=\"font-style: italic;\">“A lot of what we do is about making Salesforce a power for good in the world,”</span> says Jo-ann.<span style=\"font-style: italic;\"> “With G Suite, we can collaborate and communicate with all of our stakeholders—both in real time and in a highly secure environment—to create meaningful impact at scale.”</span>","alias":"google-g-suite-for-salesforce","roi":0,"seo":{"title":"Google G Suite for Salesforce","keywords":"","description":"Salesforce was the first commercially successful business software company built especially for cloud computing. 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It’s one of the most popular email providers in the world, and it’s collaborative and easy to use.</li><li><span style=\"font-weight: bold;\">Docs:</span> Google Docs automatically saves created documents to Drive (cloud storage) and continues to update them in real time.</li><li><span style=\"font-weight: bold;\">Slides:</span> users make and edit presentations and incorporate data from other Google apps.</li><li><span style=\"font-weight: bold;\">Sheets:</span> Google offers accessible and detailed spreadsheets with customizable formulas. Users can link documents within spreadsheets and communicate with other users within the sheet.</li><li><span style=\"font-weight: bold;\">Calendar: </span>users can schedule meetings, invite others, select meeting locations, or add a video conferencing link to a meeting.</li><li><span style=\"font-weight: bold;\">Drive:</span> users have access to cloud storage within their Drive. They can create folders for organization.</li><li><span style=\"font-weight: bold;\">Forms:</span> users can create surveys and questionnaires to gain information and make data-driven decisions.</li><li><span style=\"font-weight: bold;\">Chat:</span> users can message within the other Google applications as well as having their own chat rooms.</li><li><span style=\"font-weight: bold;\">Meet:</span> this video conferencing feature integrates with other Google applications for easier communication.</li><li><span style=\"font-weight: bold;\">Sites: </span>users can create their own websites using Google’s platform.</li><li><span style=\"font-weight: bold;\">Apps Script:</span> this feature offers application design, which developers can add to some of the existing suite’s applications.</li><li><span style=\"font-weight: bold;\">Cloud Search:</span> users can search Google’s cloud storage for data.</li><li><span style=\"font-weight: bold;\">Keep:</span> users can create to-do lists, notes, and reminders to keep themselves and their teammates on track.</li><li><span style=\"font-weight: bold;\">Currents:</span> this communication platform helps teams to stay connected through posts, pictures, videos, and conversations.</li></ul>\r\nGoogle Workspace applications integrate with many other software: for example, a business might sync their Google Sheets and Salesforce to gain insights and eliminate silos in company data. 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One of the earliest definitions of collaborative software is "intentional group processes plus software to support them".\r\nIn terms of the level of interaction it allows, collaborative software may be divided into: real-time collaborative editing (RTCE) platforms that allow multiple users to engage in live, simultaneous and reversible editing of a single file, like document collaboration app, and version control (also known as revision control and source control) platforms, which allow separate users to make parallel edits to a file, while preserving every saved edit by every user as multiple files (that are variants of the original file). The use of collaborative software in the work space creates a collaborative working environment (CWE). \r\n<span style=\"font-weight: bold; \">There are three main categories</span> of collaboration software based on their functional capabilities. Knowing how does collaboration software work can be gleaned from the tools employed.<br /><span style=\"font-weight: bold; \">Communication.</span> Helps in the exchange of communication between groups. The most common communication tools that are used are systems and applications for email hosting, file sharing, project management and a website or online collaboration applications platform that can be readily accessed. Research findings have shown that file sharing is the most common and needed feature in collaboration software. <span style=\"font-weight: bold; \">Example tools:</span> email, voicemail, instant messaging, VoIP or video calls.\r\n<span style=\"font-weight: bold; \">Conferencing.</span> Allows real-time collaboration among members. Groupware software tools make possible real-time discussions among project members through a virtual meeting room with a moderator who oversees the sharing of information. These web based collaboration applications meetings are helpful when there are important matters to be decided on by project members who are in various locations. <span style=\"font-weight: bold; \">Example tools:</span> video conferencing, IM conferencing, online forums, social media group chats, community boards, application sharing.\r\n<span style=\"font-weight: bold; \">Coordination.</span> Assists in group activities, schedule and deliverables. Coordination software solutions are used for complex interdependent tasks to realize a common goal. Typical business collaboration app suits for time management, project management and online proofing so that team members are aware of deadlines, are properly coordinated, and can monitor the status of projects. <span style=\"font-weight: bold; \">Example tools:</span> calendars, time trackers, spreadsheets, client portals, alerts and status updates<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\">What does collaboration software do?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Internal Communication System.</span> Teams need an efficient communication system to be able to stay on task and not miss crucial aspects of ongoing projects. With many tools built into web based collaboration apps that allow all forms of communication – email, IM, voice, video – as well as mechanisms to review and retrieve conversations and discussions, team members are assured of uninterrupted coordination and kept in sync.</li><li><span style=\"font-weight: bold; \">File Sharing.</span> Like communication, the ability to share files, documents, data and all other forms of media is one of the most important features of collaboration software. Many groupware now carry robust document management systems, providing you and your team members a convenient means to share, access, view and retrieve files</li><li><span style=\"font-weight: bold; \">Content Creation.</span> Several all-in-one collaboration platforms offer content creation functionality that allows producing and publishing content both for internal and external audiences. This is useful for inbound marketing activities like creating blogs and informative content to attract new audience and enhance your business’ online presence.</li><li><span style=\"font-weight: bold; \">Powerful Search.</span> Finding old files, previous conversation or past blog post are facilitated by the robust search feature of web based collaboration software. What was previously a time-consuming process, now you can use tags and search filters to find what you’re looking for in quickly and efficiently.</li><li><span style=\"font-weight: bold; \">Personal and Group Calendars.</span> Keeping track of numerous meetings, events and other important matters that need your attention is a sure headache-inducer. Personal as well as group calendars are integral features in most collaborative platforms and mobile collaboration apps to help you and your team members stay attuned, involved and present at all times, wherever they may be.</li></ul>\r\n<h1 class=\"align-center\">What are the benefits of collaboration software? </h1>\r\nThere are a number of benefits of collaboration software that can result in more efficient and effective completion of tasks and goals. Understanding what does a collaboration software do will help you justify its implementation in your organization and bolster its adoption with your employees. The successful execution of good collaboration software will afford you many advantages. Why use collaboration software? Here are four good reasons why.\r\n<ul><li><span style=\"font-weight: bold; \">Save time</span> – Time is gold, and in a business that is tantamount to money. The more you save time, the more you save on unwanted expenses, and the better it is for your organization. Collaboration among employees makes possible the quicker completion of end goals that wouldn’t otherwise be achievable in other ways. Embracing collaboration methods cuts disparate, uncoordinated work on a particular project from different contributing members and saves not only time but also resources and efforts. If you are looking to cut costs on projects, collaboration software can help in that respect.</li><li><span style=\"font-weight: bold; \">Enhance project management</span> – Keeping a handle on a project, a team and its members and their progress are never easy to work. Coordination and communication are of paramount importance if you want a project completed. Collaboration is one of the most optimal means to guarantee that you get the most out of your team. 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One of the earliest definitions of collaborative software is "intentional group processes plus software to support them".\r\nIn terms of the level of interaction it allows, collaborative software may be divided into: real-time collaborative editing (RTCE) platforms that allow multiple users to engage in live, simultaneous and reversible editing of a single file, like document collaboration app, and version control (also known as revision control and source control) platforms, which allow separate users to make parallel edits to a file, while preserving every saved edit by every user as multiple files (that are variants of the original file). The use of collaborative software in the work space creates a collaborative working environment (CWE). \r\n<span style=\"font-weight: bold; \">There are three main categories</span> of collaboration software based on their functional capabilities. Knowing how does collaboration software work can be gleaned from the tools employed.<br /><span style=\"font-weight: bold; \">Communication.</span> Helps in the exchange of communication between groups. The most common communication tools that are used are systems and applications for email hosting, file sharing, project management and a website or online collaboration applications platform that can be readily accessed. Research findings have shown that file sharing is the most common and needed feature in collaboration software. <span style=\"font-weight: bold; \">Example tools:</span> email, voicemail, instant messaging, VoIP or video calls.\r\n<span style=\"font-weight: bold; \">Conferencing.</span> Allows real-time collaboration among members. Groupware software tools make possible real-time discussions among project members through a virtual meeting room with a moderator who oversees the sharing of information. 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Typical business collaboration app suits for time management, project management and online proofing so that team members are aware of deadlines, are properly coordinated, and can monitor the status of projects. <span style=\"font-weight: bold; \">Example tools:</span> calendars, time trackers, spreadsheets, client portals, alerts and status updates<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\">What does collaboration software do?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Internal Communication System.</span> Teams need an efficient communication system to be able to stay on task and not miss crucial aspects of ongoing projects. With many tools built into web based collaboration apps that allow all forms of communication – email, IM, voice, video – as well as mechanisms to review and retrieve conversations and discussions, team members are assured of uninterrupted coordination and kept in sync.</li><li><span style=\"font-weight: bold; \">File Sharing.</span> Like communication, the ability to share files, documents, data and all other forms of media is one of the most important features of collaboration software. Many groupware now carry robust document management systems, providing you and your team members a convenient means to share, access, view and retrieve files</li><li><span style=\"font-weight: bold; \">Content Creation.</span> Several all-in-one collaboration platforms offer content creation functionality that allows producing and publishing content both for internal and external audiences. This is useful for inbound marketing activities like creating blogs and informative content to attract new audience and enhance your business’ online presence.</li><li><span style=\"font-weight: bold; \">Powerful Search.</span> Finding old files, previous conversation or past blog post are facilitated by the robust search feature of web based collaboration software. What was previously a time-consuming process, now you can use tags and search filters to find what you’re looking for in quickly and efficiently.</li><li><span style=\"font-weight: bold; \">Personal and Group Calendars.</span> Keeping track of numerous meetings, events and other important matters that need your attention is a sure headache-inducer. 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The more you save time, the more you save on unwanted expenses, and the better it is for your organization. Collaboration among employees makes possible the quicker completion of end goals that wouldn’t otherwise be achievable in other ways. Embracing collaboration methods cuts disparate, uncoordinated work on a particular project from different contributing members and saves not only time but also resources and efforts. If you are looking to cut costs on projects, collaboration software can help in that respect.</li><li><span style=\"font-weight: bold; \">Enhance project management</span> – Keeping a handle on a project, a team and its members and their progress are never easy to work. Coordination and communication are of paramount importance if you want a project completed. Collaboration is one of the most optimal means to guarantee that you get the most out of your team. It opens lines of communication and makes sure everything is on track in order to avoid mistakes and confusion that can delay projects.</li><li><span style=\"font-weight: bold; \">Strengthen team relationships</span> – One sure-fire way to build effective working relationships among employees is to have them work together to complete tasks and projects. Collaboration programs are designed to do that, making it easy for teams to work almost like a concerted unit with a singular purpose. This makes teams comfortable and confident in working with one another when it comes to completing common objectives.</li><li><span style=\"font-weight: bold; \">Improve organization</span> – The process of keeping things and tasks in order has always been a problem for businesses. It is typical to lose track of what has been done and what needs to be done in project workflows simply because everything is a mess. Collaborative programs assist in maintaining order and managing the stages in workflows through open communication and coordination among concerned individuals and team.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Collaborative_Applications.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"https://gsuite.google.com/customers/salesforce.html","title":"Web-site of vendor"}},"comments":[],"referencesCount":0},"google-g-suite-for-whirlpool-corporation":{"id":1229,"title":"Google G Suite for Whirlpool Corporation","description":"<span style=\"font-weight: bold;\">Challenges.</span> Product leadership is driven by strong market demand for big products and big brands. The challenge is not only to keep up with the pace of the market, but also to dominate other corporations. In the face of global competition, one of the challenges Whirlpool faces is the need to innovate as quickly as possible.\r\n<span style=\"font-style: italic;\">“We must focus on getting products to market as soon as possible and at the level of quality that our customers expect. It is also important for us to speed up the process of collecting customer information so that we can provide the best customer service around the world. ”- Mike Heim, CIO, Whirlpool Corporation</span><br /><br /><span style=\"font-weight: bold;\">Light bulb.</span> To leverage the world's best ideas and apply them locally, and to break down all geographic barriers to doing business, Whirlpool decided to implement Google G Suite.<br /><br /><span style=\"font-weight: bold;\">Solution. Integration.</span> G Suite has proven to be a fairly simple and easy-to-use solution for Whirlpool employees, even though its services are actually very complex and well thought out. G Suite provided all the necessary collaboration tools and was guaranteed to secure all corporate business processes.<br />\r\n<span style=\"font-style: italic;\">“Moving to G Suite isn't just about changing our IT strategy, it's about changing our culture. We must think, share and move faster to get our products to market. ”- Mike Heim, CIO, Whirlpool Corporation<br /></span><br /><span style=\"font-weight: bold;\">Result.</span> With G Suite, Whirlpool is becoming a more customer-centric company with user needs in mind. The future success of a company depends on the ability to build strong relationships with clients and to create and share projects within their team. Generating new ideas is critical to Whirlpool's success in the coming years.<br />\r\n<span style=\"font-style: italic;\">“We believe that G Suite helps us overcome our geographic barriers and work together quickly from anywhere in the world to help us create what we call a 'winning workplace,'” - Mike Heim, CIO, Whirlpool Corporation</span>","alias":"google-g-suite-for-whirlpool-corporation","roi":0,"seo":{"title":"Google G Suite for Whirlpool Corporation","keywords":"","description":"<span style=\"font-weight: bold;\">Challenges.</span> Product leadership is driven by strong market demand for big products and big brands. The challenge is not only to keep up with the pace of the market, but also to dominate other corporations. In the face of ","og:title":"Google G Suite for Whirlpool Corporation","og:description":"<span style=\"font-weight: bold;\">Challenges.</span> Product leadership is driven by strong market demand for big products and big brands. 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It’s one of the most popular email providers in the world, and it’s collaborative and easy to use.</li><li><span style=\"font-weight: bold;\">Docs:</span> Google Docs automatically saves created documents to Drive (cloud storage) and continues to update them in real time.</li><li><span style=\"font-weight: bold;\">Slides:</span> users make and edit presentations and incorporate data from other Google apps.</li><li><span style=\"font-weight: bold;\">Sheets:</span> Google offers accessible and detailed spreadsheets with customizable formulas. Users can link documents within spreadsheets and communicate with other users within the sheet.</li><li><span style=\"font-weight: bold;\">Calendar: </span>users can schedule meetings, invite others, select meeting locations, or add a video conferencing link to a meeting.</li><li><span style=\"font-weight: bold;\">Drive:</span> users have access to cloud storage within their Drive. 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One of the earliest definitions of collaborative software is "intentional group processes plus software to support them".\r\nIn terms of the level of interaction it allows, collaborative software may be divided into: real-time collaborative editing (RTCE) platforms that allow multiple users to engage in live, simultaneous and reversible editing of a single file, like document collaboration app, and version control (also known as revision control and source control) platforms, which allow separate users to make parallel edits to a file, while preserving every saved edit by every user as multiple files (that are variants of the original file). The use of collaborative software in the work space creates a collaborative working environment (CWE). \r\n<span style=\"font-weight: bold; \">There are three main categories</span> of collaboration software based on their functional capabilities. Knowing how does collaboration software work can be gleaned from the tools employed.<br /><span style=\"font-weight: bold; \">Communication.</span> Helps in the exchange of communication between groups. The most common communication tools that are used are systems and applications for email hosting, file sharing, project management and a website or online collaboration applications platform that can be readily accessed. Research findings have shown that file sharing is the most common and needed feature in collaboration software. <span style=\"font-weight: bold; \">Example tools:</span> email, voicemail, instant messaging, VoIP or video calls.\r\n<span style=\"font-weight: bold; \">Conferencing.</span> Allows real-time collaboration among members. Groupware software tools make possible real-time discussions among project members through a virtual meeting room with a moderator who oversees the sharing of information. These web based collaboration applications meetings are helpful when there are important matters to be decided on by project members who are in various locations. <span style=\"font-weight: bold; \">Example tools:</span> video conferencing, IM conferencing, online forums, social media group chats, community boards, application sharing.\r\n<span style=\"font-weight: bold; \">Coordination.</span> Assists in group activities, schedule and deliverables. Coordination software solutions are used for complex interdependent tasks to realize a common goal. Typical business collaboration app suits for time management, project management and online proofing so that team members are aware of deadlines, are properly coordinated, and can monitor the status of projects. <span style=\"font-weight: bold; \">Example tools:</span> calendars, time trackers, spreadsheets, client portals, alerts and status updates<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\">What does collaboration software do?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Internal Communication System.</span> Teams need an efficient communication system to be able to stay on task and not miss crucial aspects of ongoing projects. With many tools built into web based collaboration apps that allow all forms of communication – email, IM, voice, video – as well as mechanisms to review and retrieve conversations and discussions, team members are assured of uninterrupted coordination and kept in sync.</li><li><span style=\"font-weight: bold; \">File Sharing.</span> Like communication, the ability to share files, documents, data and all other forms of media is one of the most important features of collaboration software. Many groupware now carry robust document management systems, providing you and your team members a convenient means to share, access, view and retrieve files</li><li><span style=\"font-weight: bold; \">Content Creation.</span> Several all-in-one collaboration platforms offer content creation functionality that allows producing and publishing content both for internal and external audiences. This is useful for inbound marketing activities like creating blogs and informative content to attract new audience and enhance your business’ online presence.</li><li><span style=\"font-weight: bold; \">Powerful Search.</span> Finding old files, previous conversation or past blog post are facilitated by the robust search feature of web based collaboration software. What was previously a time-consuming process, now you can use tags and search filters to find what you’re looking for in quickly and efficiently.</li><li><span style=\"font-weight: bold; \">Personal and Group Calendars.</span> Keeping track of numerous meetings, events and other important matters that need your attention is a sure headache-inducer. Personal as well as group calendars are integral features in most collaborative platforms and mobile collaboration apps to help you and your team members stay attuned, involved and present at all times, wherever they may be.</li></ul>\r\n<h1 class=\"align-center\">What are the benefits of collaboration software? </h1>\r\nThere are a number of benefits of collaboration software that can result in more efficient and effective completion of tasks and goals. Understanding what does a collaboration software do will help you justify its implementation in your organization and bolster its adoption with your employees. The successful execution of good collaboration software will afford you many advantages. Why use collaboration software? Here are four good reasons why.\r\n<ul><li><span style=\"font-weight: bold; \">Save time</span> – Time is gold, and in a business that is tantamount to money. The more you save time, the more you save on unwanted expenses, and the better it is for your organization. Collaboration among employees makes possible the quicker completion of end goals that wouldn’t otherwise be achievable in other ways. Embracing collaboration methods cuts disparate, uncoordinated work on a particular project from different contributing members and saves not only time but also resources and efforts. If you are looking to cut costs on projects, collaboration software can help in that respect.</li><li><span style=\"font-weight: bold; \">Enhance project management</span> – Keeping a handle on a project, a team and its members and their progress are never easy to work. Coordination and communication are of paramount importance if you want a project completed. Collaboration is one of the most optimal means to guarantee that you get the most out of your team. 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With many tools built into web based collaboration apps that allow all forms of communication – email, IM, voice, video – as well as mechanisms to review and retrieve conversations and discussions, team members are assured of uninterrupted coordination and kept in sync.</li><li><span style=\"font-weight: bold; \">File Sharing.</span> Like communication, the ability to share files, documents, data and all other forms of media is one of the most important features of collaboration software. Many groupware now carry robust document management systems, providing you and your team members a convenient means to share, access, view and retrieve files</li><li><span style=\"font-weight: bold; \">Content Creation.</span> Several all-in-one collaboration platforms offer content creation functionality that allows producing and publishing content both for internal and external audiences. 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The more you save time, the more you save on unwanted expenses, and the better it is for your organization. Collaboration among employees makes possible the quicker completion of end goals that wouldn’t otherwise be achievable in other ways. Embracing collaboration methods cuts disparate, uncoordinated work on a particular project from different contributing members and saves not only time but also resources and efforts. If you are looking to cut costs on projects, collaboration software can help in that respect.</li><li><span style=\"font-weight: bold; \">Enhance project management</span> – Keeping a handle on a project, a team and its members and their progress are never easy to work. Coordination and communication are of paramount importance if you want a project completed. Collaboration is one of the most optimal means to guarantee that you get the most out of your team. 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