Chatbot Builder

Problems that solves

Low quality of customer service

High costs of routine operations

No automated business processes

Separate communications channels

Low quality of customer support

Customer attrition


Reduce Costs

Enhance Staff Productivity

Improve Customer Service

Support Customers

Enhance Competitive Ability

Chatbot Builder

Qualify leads, book meetings, provide customer support, and scale your one-to-one conversations — all with bots.


Automate and scale the chat conversations on your website. Easily build and launch chatbots on your website — no coding required.

Now you can have unlimited, personalized conversations ... at scale.

Today, your visitors, prospects, and customers expect to connect with you in real time via live chat. But for most companies, supporting one-to-one conversations on a larger scale can be a challenge.

With HubSpot’s chatbot software, you can lighten the load for your team. Easily create bots that help you qualify leads, book meetings, provide answers to common customer support questions, and more — so your team has more time to focus on the conversations that matter most.

Configure your bot to hand the conversation off to a live agent once qualified, create support tickets, add users to lists and workflows, and more.

Create and customize chatbots yourself — no coding skills required

No experience creating bots? No problem. HubSpot’s canned bot templates make it easy to get started.

Choose a template based on your bot’s goal, and hit the ground running. Then use the visual editor to customize the conversation and match your brand’s voice and tone. Tweak the copy, add questions and multiple choice responses, and make each bot your own.

Or start from scratch with HubSpot’s easy-to-use chatbot software to build your bot from the ground up.

The Free CRM That Goes Far Beyond Contact Management

Contact & Lead Management

Add company and contact records, log sales activities automatically, and easily keep records up to date. See every interaction you've had with contacts, and use this data to build campaigns that close more deals.
Pipeline Management

Add deals to your CRM with a single click, assign tasks to push deals forward, and track progress in your dashboards.

Contact & Company Insights

Get insights your sales team will actually use by automatically pulling company details from our database of over 20 million businesses.
Email Tracking
Know the second a lead opens an email, clicks a link, or downloads an attachment — then send a perfectly timed follow-up.
Email Templates & Documents
Turn your most effective and repetitive sales emails into templates, and build a library of documents that you can access inside your inbox and share with your entire team.
Gmail & Outlook Integration
Out-of-the-box integration with Gmail, G Suite, and Outlook or Office 365 for Windows. Access email templates, contact and company info, and more right inside your inbox.
Facebook & Instagram Lead Ads
Create lead ads for Facebook or Instagram that automatically capture contact information and sync with your HubSpot account.
Build mobile-optimized forms, pop-ups, banners, and slide-ins to convert visitors into leads, and add them to any web page.

Contact Activity
See detailed interactions between a contact and your website in a single place, including page views, form submissions, sales activity, and more.
Meeting Scheduling
Create a scheduling link that you can share with prospects, giving them the power to book time on your sales team’s calendar.
Live Chat & Bots
Connect with website visitors in real time to convert new leads, close more deals, and provide better support to your customers. Use bots to automate and scale your live chat conversation