DigitalGenius Customer Service Automation Platform

Your customers won’t wait for your customer support to catch up to their rising expectations. They’re looking for customer service that’s fast, effective and that supports their preferred communication channels. Our AI-powered customer service automation platform allows you to meet customers where they are today, and lets you make customer service a competitive advantage in the process. The DigitalGenius mission is simple: we aim to transform the customer service function and to make the lives of both agents and customers easier while helping businesses reduce their costs. Our platform integrates with your existing CRM and allows for fast, effective end-to-end resolution of customer inquiries through deep learning and open APIs. It's already reducing costs and boosting customer satisfaction scores in contact centers worldwide.