Categories
Problems that solves
Shortage of inhouse software developers
No IT security guidelines
Non-existent or decentralized IT incidents' management
Values
Manage Risks
Managed Disaster Recovery
Disaster recovery is a complicated and time- and resource-consuming task from both technical and managerial points of view. In order to provide for the failure tolerant IT-infrastructure the high qualification of executor and practical expertise are required. Moreover, the proper training of IT personnel disaster recovery skills and keeping the DR regulations and tools up to date turn out to be even more complex and critical task. Our profound expertise in disaster recovery of IT-infrastructures allows us to protect your critical IT-services and provide effective disaster recovery solutions within Managed DR service.
Description
- guaranteed level of IT availability;
- guaranteed disaster recovery of IT-infrastructure without training expenses for qualified IT-specialists and stuff salaries;
- no capital investments and no irretrievable losses during solution implementation.
- Proven failure tolerance of your IT infrastructure (incl. DR-audits and management reports);
- Qualified staff, 24-hour DR availability and the automated recovery without investing into the qualified personnel;
- Recovery time – RTO (Recovery Time Objective);
- Data recovery point – RPO (Recovery Point Objective);
- Required order of the services recovery.
- DR-site as a Service, including the DR monitoring tools for the critical IT services, the adequacy of the reserve data center resources and the recovery options feasibility;
- Development and DR-scenarios tests according to the SLA requirements. Regular DR-plans testing and procedures as well as reporting on the testing results. Prompt diagnostics of the DR checks failed.
- DR Plan – documented procedures for the reserve site activation, IT-services recovery in the event of a disaster and resumption of the normal operational routine.
- Roles and responsibilities within ITDR-team;
- Actions needed to diagnose the disaster nature;
- Actions and guidelines to activate the reserve site and resume the normal operation routine;
- Guidelines to check the DR toolkit and update the DRP document.
- RTO / RPO parameters for each IT service;
- Appointing the members within the ITDR team;
- Employees in charge of the services operation;
- Service Recovery Sequences.
- monitoring compliance with DR-RTO / RPO metrics and the required configurations of the applied environments and software;
- alerts on DR-metrics violations and assistance in violations diagnostics.
