Microsoft Bot Framework

Problems that solves

Low quality of customer service

High costs of routine operations

No automated business processes

No support for mobile and remote users

Low employee productivity

High costs of IT personnel

Failure to attract new customers

Customer attrition

Low quality of customer support

High costs


Reduce Costs

Enhance Staff Productivity

Improve Customer Service

Increase Customer Base

Expand Sales Geography

Support Customers

Enhance Competitive Ability

Microsoft Bot Framework

Microsoft Bot Framework is a comprehensive framework for building enterprise-grade conversational AI experiences.


Azure Bot Service enables you to build intelligent, enterprise-grade bots with ownership and control of your data. Begin with a simple Q&A bot or build a sophisticated virtual assistant. Use comprehensive open-source SDK and tools to easily connect your bot to popular channels and devices. Give your bot the ability to speak, listen, and understand your users with native integration to Azure Cognitive Services. AI and natural language Create a bot with the ability to speak, listen, understand, and learn from your users with Azure Cognitive Services. Open & Extensible Benefit from open-source SDK and tools to build, test, and connect bots that interact naturally with users, wherever they are. Enterprise-grade solutions Build secure, global, scalable solutions that integrate with your existing IT ecosystem. Ownership and control Create an AI experience that can extend your brand and keep you in control of your own data.

User features

Roles of Interested Employees

Chief Executive Officer

Chief Information Officer

Chief Sales Officer

Operational Manager

Sales Management

Marketing Management


Organizational Features

Web-based customer portal

Mobile users

Internet access is available for employees

Social networks are used