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More advanced instant messaging can add file transfer, clickable hyperlinks, Voice over IP, or video chat.\r\nNon-IM types of chat include multicast transmission, usually referred to as &quot;chat rooms&quot;, where participants might be anonymous or might be previously known to each other (for example collaborators on a project that is using chat to facilitate communication). Instant messaging systems tend to facilitate connections between specified known users (often using a contact list also known as a &quot;buddy list&quot; or &quot;friend list&quot;). Depending on the IM protocol, the technical architecture can be peer-to-peer (direct point-to-point transmission) or client-server (an Instant message service center retransmits messages from the sender to the communication device).\r\nBy 2010, instant messaging over the Web was already in sharp decline, in favor of messaging features on social networks. 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In many cases, instant messaging includes added features which can make it even more popular. For example, users may see each other via webcams, or talk directly for free over the Internet using a microphone and headphones or loudspeakers. Many applications allow file transfers, although they are usually limited in the permissible file-size.\r\nIt is usually possible to save a text conversation for later reference. Instant messages are often logged in a local message history, making it similar to the persistent nature of emails. ","materialsDescription":" <span style=\"font-weight: bold;\">What is instant messaging used for?</span>\r\nInstant messaging (IM) technology is a type of online chat that offers real-time text transmission over the Internet. A LAN messenger operates in a similar way over a local area network. Short messages are typically transmitted between two parties when each user chooses to complete a thought and select &quot;send&quot;.\r\n<span style=\"font-weight: bold;\">What kind of protocols are used in instant messaging applications?</span>\r\nTwo of the main protocols used for instant messaging in the market today are WebSocket and XMPP.\r\n<span style=\"font-weight: bold;\">What is the difference between texting and instant messaging?</span>\r\nText messaging, or simply &quot;texting,&quot; is a cellular phone service typically limited to 160 characters, whereas instant messaging is usually a computer session with longer message size. Both text messaging and instant messaging are often called just plain &quot;messaging.&quot;\r\n<span style=\"font-weight: bold;\">What are the key features of instant messaging?</span>\r\nThe exchange of text has long been the chief function of instant messaging, but it is now one feature of many. The ability to insert images and emojis into messages is now standard in many clients, as are file transfers. Facebook Messenger even enables users to send money via IM.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Instant_Communications_Applications.png"},{"id":367,"title":"Web Conferencing Applications","alias":"web-conferencing-applications","description":" Web conferencing is the common name for technology and tools for online meetings and real-time collaboration. Web conferencing allows you to conduct online presentations, collaborate on documents and applications, view websites, videos, images.\r\nWeb conferences, as a rule, are Internet services that require the installation of a client program on each participant’s computer. Some services also provide access to a web conference via a browser using flash, java or a special plug-in.\r\nServices for web conferencing can include features and tools such as screen sharing (screen sharing or individual applications), whiteboard (interactive whiteboard), the ability to show web presentations, co-browsing (the ability to synchronously browse web pages), tools for annotations, monitoring the presence of participants, text chat, integrated VoIP communication, video communication, the ability to change the leader, the ability to give control over the mouse and keyboard, meeting moderation tools, feedback collection tools (on example, polls), tools for scheduling and inviting participants, the ability to record the progress of a web conference.\r\nOften, web conferencing is used with Internet services for audio and video calls (for example, Skype) or they provide conference calling via a regular telephone.","materialsDescription":" What is the first thing that strikes you when we look at businessmen who are trying to establish communication with each other online? All of them require: “Give more opportunities for web conferencing!”. Therefore, it is not at all surprising that the WebRTC technology is gaining the favor of an increasing number of small and medium-sized businesses.\r\nA recent study conducted by Software Advice showed that more than half of employees in small businesses prefer web conferences, noting their efficiency and usability. The advantages are especially noticeable in comparison with communications via telephone or the use of special applications. However, the benefits of web conferencing do not end there - according to the study, they not only increase the speed and quality of online meetings, but also provide a lot of opportunities for collaboration. In addition, and this is obvious, they reduce travel costs.\r\n<span style=\"font-weight: bold;\">Speed ​​and quality come first.</span>\r\nIt is worth noting that now small and medium businesses are almost gone from the use of communication hardware and use desktop computers and mobile devices. Despite the fact that audio and video conferences are still very popular (they are used by 45% and 50% of users, respectively), web conferences are actively replacing them. Judge for yourself - according to statistics, every third user selects them as a means of communication after the first experience of use.\r\nThe main reason for such a rapid growth in popularity is the speed and quality that web conferencing users provide. According to respondents, the main advantage of web conferences is the ability to organize a meeting much faster than before. Now there is no need to spend time on installing special applications like Skype or similar - any communication systems using any third-party programs are a thing of the past. Also worth noting is the ability to connect to the web conference literally in one click.\r\nMore than 40% of the people surveyed showed dissatisfaction with the tedious procedure of entering authorization data, noting the simplicity and convenience of connecting to the WebRTC web conference. All you need is access to the Internet!\r\n<span style=\"font-weight: bold;\">We work in a team</span>\r\nIt is no secret that the use of web conferencing significantly reduces the company's travel expenses. After all, booking tickets, searching for hotels and meeting places can result in a decent amount, which will seriously hurt the company's income. Using web conferences, you get the opportunity to arrange business meetings, even with overseas partners, without leaving your office. But that's not all! Web conferencing offers a range of tools to overcome language barriers. For example, in the field of healthcare, videoconferencing has been used to establish consultations between doctors and patients from completely different countries. With the help of online translators and other special features of web conferences, people can get the necessary help from qualified foreign specialists.\r\nDo not forget that web conferencing is not only a convenient way to hold a video call. You can arrange trainings for your team using file transfer and document display functions, as well as conduct job interviews without wasting time.\r\nIt is interesting to note that small and medium-sized businesses share their product samples with prospective clients using web conferences, turning them into a powerful marketing tool. This brings the business to a fundamentally new level, allowing the company to take a leading position in its industry!","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_Conferencing_Applications.png"},{"id":30,"title":"Video Conferencing","alias":"video-conferencing","description":"Video conferencing is a technology that allows users in different locations to hold face-to-face meetings without having to move to a single location together. This technology is particularly convenient for business users in different cities or even different countries because it saves time, expense, and hassle associated with business travel. Uses for video conferencing include holding routine meetings, negotiating business deals, and interviewing job candidates.\r\nVideo conferencing's main advantage over teleconferencing is that users can see each other, which allows them to develop stronger relationships. When a video conference is held for informal purposes, it is called a video call or video chat.\r\nThere are a variety of ways video conferencing can be conducted. Individuals may use web cameras connected to our built into laptop, tablet, or desktop computers. Smartphones equipped with cameras may also be used to connect for video conferences. In such instances, a software-based platform typically is used to transmit communication over Internet protocols.\r\nSome businesses use dedicated video conferencing rooms that have been equipped with high-grade cameras and screens to ensure the conversation is clear and with limited technical faults. Third-party providers often install and assemble the hardware needed to conduct the video conference.\r\nCompanies with multiple offices might establish direct video communications between their locations in order to allow their teams to work more collaboratively.\r\nVideo conferencing can also be used as a medium for conducting training, with the instructor teaching a remote class from almost anywhere. This can be done in a corporate context, especially for getting workers the knowledge they need to better perform their jobs. The academic world can also make use of video conferencing to connect a traditional classroom setting with students who have based a considerable distance from the school.\r\nA video conference may also be used to conduct regular meetings with a company staff or to confer with shareholders about the latest activities at the business. It may be used to announce significant changes at a company, such as introducing a new CEO or to present information in an interactive way that allows all participants to engage in discussion about what they see on screen.\r\nHotels and conference centers sometimes make video conferencing services available to guests who require such services. This may be offered in suites or conference rooms that have been equipped for this purpose.","materialsDescription":" <span style=\"font-weight: bold; \">What is video conferencing?</span>\r\nVideo conferencing is two-way interactive communication delivered using telephone or Internet technologies that allows people at a different location to come together for a meeting. The video conference can be as simple as a conversation between two people in private offices (point-to-point) or involve several sites (multi-point) with more than one person in large rooms at different sites.\r\nA basic video conference setup has a camera and a microphone. Video from the camera and audio from the microphone is converted into a digital format and transmitted to a receiving location using a coding and decoding device, often referred to as a &quot;codec&quot;.\r\nAt that receiving location is another codec device that decodes the receiving digital stream into a form that can be seen and heard on monitors or televisions. At the same time, video and audio from cameras and microphones at the received location is sent back to the original location.\r\n<span style=\"font-weight: bold; \">What are the benefits of video conferencing?</span>\r\nVideo conferencing saves travel time and money. Participants can see and hear all other participants and communicate both verbally and visually, creating a face-to-face experience. PowerPoint and other on-screen graphics, as well as other cameras, are also available presentation options. People's downtime is reduced and productivity gains are achieved by removing the logistics of flight preparations, airport delays, hotel stays, and all the other inconveniences of business travel. In distance education, video conferencing provides quality access to students who could not travel to or could afford to relocate to a traditional campus. Video conferences can also be recorded and made available in a variety of ways, e.g., DVDs, streaming video. Besides distance education, other applications include meetings, dissertation and thesis defenses, telemedical procedures, and online conferences.\r\nPeople use video conferencing when:\r\n<ul><li>a live conversation is needed;</li><li>visual information is an important component of the conversation;</li><li>the parties of the conversation can't physically come to the same location;</li><li>the expense or time of travel is a consideration.</li></ul>\r\nExamples of how video conferencing can benefit people around campus:\r\n<ul><li>Guest lecturer invited into a class from another institution.</li><li>The researcher collaborates with colleagues at other institutions on a regular basis.</li><li>Thesis defense at another institution.</li><li>Administrators from different parts of campus need to collaborate on administrator issues such as a campus strategic plan.</li><li>Researcher needs to meet with a review committee about a grant.</li><li>Student interviews with an employer in another city.</li></ul>\r\n<span style=\"font-weight: bold; \">Please explain the etiquette for video conferencing</span>\r\n<ul><li>Allow a few minutes for setting up and shutting down the video conference.</li><li>Stick to time limits.</li><li>Remember to mute your microphone when you are not talking.</li><li>Consider using a location banner.</li><li>Take turns speaking and allow time for audio delay.</li><li>Don't multi-task on camera.</li><li>Be aware of possible audio distractions if your microphone is not muted - coughing, paper shuffling, air conditioning units, laptop and projector fans, phone ringing, etc.</li></ul>\r\n<span style=\"font-weight: bold;\">What are some suggestions for a successful video conference?</span>\r\nProvide an overview for new users so they can learn the basics of videoconferencing:\r\n<ul><li>Share rules of etiquette.</li><li>Get experience using the remote control (room based systems) or using the desktop client software.</li><li>Emphasize the importance of muting the microphone when you are not speaking.</li><li>Test with each location prior to the video conference. Testing provides experience and creates a positive experience.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Video_Conferencing.png"},{"id":275,"title":"Conferencing Applications","alias":"conferencing-applications","description":"<span style=\"font-weight: bold; \">Conferencing applications</span> may be used as an umbrella term for various types of online collaborative services including web seminars (&quot;webinars&quot;), webcasts, and peer-level web meetings.\r\nServices may allow real-time point-to-point communications as well as multicast communications from one sender to many receivers. It offers data streams of text-based messages, voice and video chat to be shared simultaneously, across geographically dispersed locations. Conference application includes meetings, training events, lectures, or presentations from a web-connected computer to other web-connected computers. \r\n<p class=\"align-center\">Typical features of a web conference include:</p>\r\n<ul><li><span style=\"font-weight: bold; \">Slideshow presentations </span>- where images are presented to the audience and markup tools and a remote mouse pointer are used to engage the audience while the presenter discusses slide content.</li><li><span style=\"font-weight: bold; \">Live or streaming video</span> - where full motion webcam, digital video camera or multi-media files are pushed to the audience.</li><li><span style=\"font-weight: bold; \">VoIP</span> (conference call applications) - real time audio communication through the computer via use of headphones and speakers.</li><li><span style=\"font-weight: bold; \">Web tours</span> - where URLs, data from forms, cookies, scripts and session data can be pushed to other participants enabling them to be pushed through web-based logons, clicks, etc. This type of feature works well when demonstrating websites where users themselves can also participate.</li><li><span style=\"font-weight: bold; \">Meeting Recording</span> - where presentation activity is recorded on the client side or server side for later viewing and/or distribution.</li><li><span style=\"font-weight: bold; \">Whiteboard with annotation</span> - allowing the presenter and/or attendees to highlight or mark items on the slide presentation. Or, simply make notes on a blank whiteboard.</li><li><span style=\"font-weight: bold; \">Text chat</span> - For live question and answer sessions, limited to the people connected to the meeting. Text chat may be public (echoed to all participants) or private (between 2 participants).</li><li><span style=\"font-weight: bold; \">Polls and surveys</span> - allows the presenter to conduct questions with multiple choice answers directed to the audience.</li><li><span style=\"font-weight: bold; \">Screen sharing</span>/desktop sharing/application sharing where participants can view anything the presenter currently has shown on their screen. </li></ul>\r\nThere are different types of web conferencing:\r\n<span style=\"font-weight: bold; \">Webinars.</span> In webinars, on one hand the presenters can share information with the participants and on the other the participants can respond or ask questions regarding that information. Though, this web conference option shows possibility of interaction between the presenter and the audience but to a limited extent.\r\n<span style=\"font-weight: bold; \">Webcast.</span> It is web conference's another type that is similar to a broadcast made on TV but both of them are different from each other on the ground that this broadcast can be done by using web instead of a TV. Though webcast can be broadcasted to large number of people as a time still there are least or no possibilities of interaction between the presenter and the participants in this format of web conferencing.\r\n<span style=\"font-weight: bold; \">Web Meeting</span><span style=\"font-weight: bold; \">and Event App for conferences.</span> The virtual meetings on the internet fall in this category of web conferencing. It makes the participants in the meeting interactive to each other. The flow of information can be both way, forward and backward i.e. from the host to the audience as well as from the audience to the host. \r\n<span style=\"font-weight: bold; \">Online Collaboration.</span> Online collaboration format of web conferencing allows you to view shared files, documents and papers live along with making changes in them to modify their style instantly on the internet. The participants of a web based online collaboration can do much more than seeing and speaking to each other on internet. \r\n<span style=\"font-weight: bold; \">Online Presentations.&nbsp; </span>Web conferencing can also be used for presenting presentations online. The online presentations can be presented online with the help of web based chats, streaming videos or audios and slide shows. The participants have to log in to the web conference to see these presentations. They can also interact with the presenter of the presentation through web based chat or through mobile application conference.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: bold; \">What are the benefits of online conferencing?</span></h1>\r\nInternet conference has its own nuances and features in contrast to the traditional conference. And most importantly, it also has a number of obvious and very significant advantages, namely:\r\n<ul><li>wide audience coverage - users of various categories who are remote control of a computer via the Internet by potential consumers of goods and services;</li><li>independence from geographical location - users from different cities and even countries can participate in Internet conferences, which allows to significantly expand the boundaries of business in the world wide web;</li><li>accessibility - you can take part in online meetings, sitting at a computer at home or at work, the main thing is the presence of the computer itself and Internet access;</li><li>the opportunity to significantly save on the financial costs of holding a conference, which is relevant at all times;</li><li>stakeholder participation in the topic that the Internet conference offers for consideration, which allows to achieve greater efficiency and effectiveness;</li><li>thanks to preliminary preparations for the Internet conference, you can develop the most successful mechanism for selling information to participants in order to focus on the most important aspects of a product or service;</li></ul>\r\nformation of positive public opinion among participants regarding the services of remote control of a computer or products, which is achieved using special methods.\r\n<h1 class=\"align-center\">The Benefits of Conference Event Apps</h1>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">A More Personalized Experience</span></p>\r\nConference planning app can solve the common problems that many attendees run into at large events. According to pewresearch.org another important fact to consider is that “More than half of smartphone owners say they get news alerts on their phones” which is largely due to notifications from apps downloaded on their smart device, so why wouldn’t you include apps at your events? Planning and event apps give the attendee a personalized experience by allowing the attendee to take notes and mark which sessions and exhibits they want to see.\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Track Users</span></p>\r\n<p class=\"align-left\">Event apps give you the ability to track the users to see what they like and dislike so you can continually improve your event products and cater to the needs of your attendees. Most event apps track attendees by GPS, badges, or the most frequently used low-energy Bluetooth device.&nbsp; </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Provides Instant Feedback</span></p>\r\n<p class=\"align-left\">Best event apps for conferences provide instant analytic feedback. Most conference event apps track which booths the attendees favored, how long they listened to the audio tours at each exhibit, and overall what topics or things interest them the most.&nbsp; You can also set up polling to get the specific feedback you want from your attendees. </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Push Notifications</span></p>\r\n<p class=\"align-left\">Including event apps at your next conference gives you the ability to send push notifications if the schedule changes or in case of an emergency. With push notifications can set geo alerts to alert your attendees of important reminders based on their location. You can also implement AR ability so that attendees can try out new products. Your contributors can publish audio tours to impress the attendees by filling them with information at each exhibit and e-brochures that the attendee can view before, during, and after the event. </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Boost Revenue</span></p>\r\n<p class=\"align-left\">Conference event apps make navigating the event easier on multiple levels. Event apps are especially beneficial for allowing your attendees to purchase items easily right from their smart device and for you to showcase unique event items right at their fingertips.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Monetize Sponsors</span></p>\r\n<p class=\"align-left\">It’s important to take time to recognize the sponsors that helped you put on the event. You can do this by adding a section of the custom conference app that is dedicated to your sponsors. By taking time to thank them, you are giving your sponsors a unique platform and driving leads with just a click of a button. Make sure you take time to talk to your app developer on how to create ads that highlight your sponsors and allows your sponsors to track data and leads from the event.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Instantly Connected</span></p>\r\n<p class=\"align-left\">Paper brochures, maps, and schedules are difficult to keep track of and hard to map out. I remember losing brochures and having to sit down and figure out the event layout, circling which booths I wanted to see. Conference event apps give your attendees access to important information instantly. </p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Conferencing_Applications.png"}],"characteristics":[],"concurentProducts":[{"id":1075,"logoURL":"https://old.roi4cio.com/fileadmin/content/omChat.png","logo":true,"scheme":false,"title":"omChat®","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"omchatr","companyTitle":"Omilia","companyTypes":["supplier","vendor"],"companyId":3998,"companyAlias":"omilia-conversational-intelligence","description":"<p style=\"text-align: justify;\">Функции omChat&reg;</p>\r\n<p style=\"text-align: justify;\">На веб-сайте компании клиенты могут общаться с Виртуальным агентом каждый раз, когда у них возникают трудности с навигацией или по требованию, для улучшения удобства пользователей.</p>\r\n<p style=\"text-align: justify;\">omChat&reg; можно легко интегрировать со многими поставщиками инфраструктуры агента-чата, чтобы при необходимости передать разговор живому агенту.</p>\r\n<p style=\"text-align: justify;\">С omChat&reg; предприятие также может открыть Facebook Messenger в качестве прямого канала связи с клиентами и обеспечить, чтобы они получали тот же отличный опыт общения, что и на любом другом канале.</p>","shortDescription":"С плагином omChat® DiaManT® принимает форму ChatBot на текстовых каналах: SMS, Web-Chat, Email и Facebook Messenger.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":13,"sellingCount":12,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"omChat®","keywords":"omChat, чтобы, открыть, может, Facebook, качестве, также, Messenger","description":"<p style=\"text-align: justify;\">Функции omChat&reg;</p>\r\n<p style=\"text-align: justify;\">На веб-сайте компании клиенты могут общаться с Виртуальным агентом каждый раз, когда у них возникают трудности с навигацией или по требованию, для улучшения удобства польз","og:title":"omChat®","og:description":"<p style=\"text-align: justify;\">Функции omChat&reg;</p>\r\n<p style=\"text-align: justify;\">На веб-сайте компании клиенты могут общаться с Виртуальным агентом каждый раз, когда у них возникают трудности с навигацией или по требованию, для улучшения удобства польз","og:image":"https://old.roi4cio.com/fileadmin/content/omChat.png"},"eventUrl":"","translationId":7042,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":271,"title":"Messaging Applications","alias":"messaging-applications","description":" Messaging apps (a.k.a. &quot;Social messaging&quot; or &quot;chat applications&quot;) are apps and platforms that enable messaging, many of which started around social networking platforms, but many of which have now developed into broad platforms enabling status updates, chatbots, payments and conversational commerce (e-commerce via chat).\r\nSome examples of popular messaging apps include WhatsApp, China's WeChat and QQ Messenger, Viber, Line, Snapchat, Korea's KakaoTalk, Google Hangouts, Blackberry Messenger, Telegram, and Vietnam's Zalo. Slack focuses on messaging and file sharing for work teams. Some social networking services offer messaging services as a component of their overall platform, such as Facebook's Facebook Messenger, along with Instagram and Twitter's direct messaging functions.\r\nMessaging apps are the most widely used smartphone apps with in 2018 over 1.3 billion monthly users of WhatsApp and Facebook Messenger, 980 million monthly active users of WeChat and 843 million monthly active users of QQ Mobile.\r\nOnline chatting apps differ from the previous generation of instant messaging platforms like the defunct AIM, Yahoo! Messenger, and Windows Live Messenger, in that they are primarily used via mobile apps on smartphones as opposed to personal computers, although some messaging apps offer web-based versions or software for PC operating systems.\r\nAs people upgraded in the 2010s from feature phones to smartphones, they moved from traditional calling and SMS (which are paid services) to messaging apps which are free or only incur small data charges.\r\n<p class=\"align-left\">&nbsp;</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Messaging apps each have some of the following features:</span></p>\r\n<ul><li>Chat</li></ul>\r\n<ol><li>One-on-one chat</li><li>Group chat</li><li> Broadcast lists</li><li>Chatbots (including &quot;bot in group chats&quot;)</li><li>&quot;Smart replies&quot; (suggested replies to incoming messages provided by Google's Reply platform )</li></ol>\r\n<ul><li>Calls</li></ul>\r\n<ol><li>Voice calls</li><li> Video calls</li></ol>\r\n<ul><li>Audio alerts (on Line)</li><li>File sharing</li><li>Games</li><li>&quot;Mini Programs&quot; (e.g. WeChat Mini Program)</li><li>News discovery (e.g. Snapchat Discover)</li><li>Payments or mobile wallet, e.g. WeChat Pay which processes much of the Chinese mobile payment volume of US$5 trillion (2016)</li><li>Personal (cloud) storage</li><li>Push notifications</li><li>Status updates (WhatsApp Status, WeChat Moments)</li><li>Stickers</li><li>Virtual assistant, e.g. Google Assistant in Google Allo</li></ul>\r\n<p class=\"align-left\">Unlike chat rooms with many users engaging in multiple and overlapping conversations, instant messaging application sessions usually take place between two users in a private, back-and-forth style of communication.</p>\r\n<p class=\"align-left\">One of the core features of different messaging apps is the ability to see whether a friend or co-worker is online and connected through the selected service -- a capability known as presence. As the technology has evolved, many online messaging apps have added support for exchanging more than just text-based messages, allowing actions like file transfers and image sharing within the instant messaging session.</p>\r\n<p class=\"align-left\">Instant messaging also differs from email in the immediacy of the message exchange. It also tends to be session-based, having a start and an end. Because application message is intended to mimic in-person conversations, individual messages are often brief. Email, on the other hand, usually reflects a longer-form, letter-writing style.<br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal; \">What is instant messaging software?</span></h1>\r\nCompanies use instant messaging software to facilitate communication between their staff members who may be located in different places and countries. Popular websites such as Facebook offer instant chat services for free. Good quality messenger application solutions provide useful features such as video calling, web conferencing, and VoIP. Advanced platforms offer IP radio, IPTV, and desktop sharing tools. Large enterprises have greater communication needs and therefore they typically invest in installing an internal IM server to serve their thousands of employees.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">Why people use Messaging Apps?</span></h1>\r\n<ul><li>Real-time text transmission</li><li>Conveniency</li><li>Records of a chat history</li><li>Easy for multitasking</li><li>Operating anytime anywhere using the WiFi or Mobile Network operators</li><li>Stickers</li></ul>\r\nCommunication is an essential component of any business: interaction with external or internal customers, end users, employees. A good communication platform is vital to stay connected with the employees and broadcast information fast and efficiently. Thousands of people support the escalation from IM to other ways of communication, such as group chat, voice calls or video conferencing.<br />Depending on the purpose of use we can separate popular messenger nto those with business needs or for corporate use, such as Slack, Hangouts, Flock, Stride and those for everyday communications like WhatsApp, FB Messenger, WeChat, Telegram, and others.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How messaging apps can benefit your business?</span></h1>\r\n<p class=\"align-center\"></p>\r\nHeads bowed, shoulders hunched over glowing screens—we all might be a little guilty of smartphone addiction, and mobile usage is only increasing. We’re in constant communication with one another, and over the past few years messaging apps like Facebook Messenger and WeChat have become commonplace. Of the 10 most globally used apps, messaging apps account for 6.\r\nWith consumer messaging apps on the rise, businesses have begun to connect with customers on yet another channel. According to Gartner, “By 2019, requests for customer support through consumer mobile messaging apps will exceed requests for customer support through traditional social media.”\r\nServing up customer support through customer messaging software can deepen your brand’s relationship with customers. On the customer side, messaging apps provide an immediate way to connect with your business and get a response.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Here are three ways your business can benefit from connecting with customers over consumer messaging apps:</span></p>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Unrestricted communication.</span> No matter where they are in the world, messaging apps offer your customers unrestricted communication options. Unlike SMS, which often incurs charges, your customers can still reach out privately via messaging apps and receive a timely response without worrying about cost. That means happier customers, and happy customers mean a happy bottom line for your business.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Move customer queries from public to private. </span>Giving your customers an easy option to reach your business privately not only decreases their likelihood of publicly tweeting a complaint, it also offers a space to exchange sensitive information, like delivery details. With a more private outlet for customer interactions, your business can thoroughly help customers while simultaneously saving brand face.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Increase first contact resolution with chatbot integrations.</span> According to Gartner, artificial intelligence is a top trend for 2017. With the help of chatbots, your business can better manage workflows and automatically respond to customer requests via messaging. Chatbots can help point customers to the right information, helping them self-serve and ultimately allowing your support agents to focus on the issues that require a human touch. </li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Messaging_Applications.png"},{"id":82,"title":"Unified Communications","alias":"unified-communications","description":"Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools. The goal of UC is to enhance business communication, collaboration and productivity. Unified communications do not represent a singular technology; rather, it describes a strategy for integrating interconnected systems of enterprise communication devices and applications that can be used in concert or successively.\r\nSome business communication tools - like Internet Protocol (IP) telephony and video conferencing - facilitate real-time communication, also called synchronous communication. Other enterprise communication tools, like email, facilitate asynchronous communication, which takes place at a person's convenience.\r\nIncreasingly, team collaboration tools have emerged to offer messaging-centric workflows and near-real-time communication. These tools also offer voice and video capabilities, API integrations and, ultimately, expound on instant messaging services by providing better UC features.\r\nThe goal of unified communications is to integrate the software that supports synchronous and asynchronous communication, so the end user has easy access to all tools from whatever device is in use.\r\nA unified communications environment is typically supported by one or more back-end systems, often referred to as UC platforms, that facilitate integration among services, as well as the front-end clients that provide access. For example, a web conferencing system would make use of an audio conferencing system - which, in turn, would be built on an underlying IP telephony platform - and a unified messaging client would allow click-to-talk (CTC), click-to-chat or click-to-video functionality.\r\nUC also supports users moving from one mode of communication to another within the same session. For example, a user may start communicating via email but then decide to escalate the interaction to real-time communication, transitioning the session to a voice call with one click and then to a video conference with another click without any disruption.\r\nUnified communications systems and their components can be deployed on premises, in a public or private cloud, or a combination of all three. Cloud-based unified communications is also called UC as a service (UCaaS). An open source project called WebRTC, for example, enables real-time communications to be embedded into web browsers.\r\nHistorically, single-vendor UC environments have demonstrated the tightest integration and compatibility. Interoperability among vendors remains an ongoing challenge in UC, but it has also been mitigated, in part, by partnerships, common protocols and open APIs.","materialsDescription":" <span style=\"font-weight: bold;\">What technology do unified communications have?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Contrasting unified messaging</span></span>\r\nUnified communications are sometimes confused with unified messaging, but it is distinct. Unified communications refer to both real-time and non-real-time delivery of communications based on the preferred method and location of the recipient; unified messaging culls messages from several sources (such as e-mail, voice mail and faxes), but holds those messages only for retrieval at a later time. Unified communications allow for an individual to check and retrieve an e-mail or voice mail from any communication device at any time. It expands beyond voice mail services to data communications and video services.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Components</span></span>\r\nWith unified communications, multiple modes of business communications are integrated. Unified communications is not a single product but a collection of elements that include:\r\n<ul><li>Call control and multimodal communications</li><li>Presence</li><li>Instant messaging</li><li>Unified messaging</li><li>Speech access and personal assistant</li><li>Conferencing (audio, Web and video)</li><li>Collaboration tools</li><li>Mobility</li><li>Business process integration (BPI)</li><li>Software to enable business process integration</li></ul>\r\nPresence — knowing where intended recipients are, and if they are available, in real-time — is a key component of unified communications. Unified communications integrate all systems a user might already use, and helps those systems work together in real-time. For example, unified communications technology could allow a user to seamlessly collaborate with another person on a project, even if the two users are in separate locations. The user could quickly locate the necessary person by accessing an interactive directory, engage in a text messaging session, and then escalate the session to a voice call or even a video call.\r\nIn another example, an employee receives a call from a customer who wants answers. Unified communications enable that employee to call an expert colleague from a real-time list. This way, the employee can answer the customer faster by eliminating rounds of back-and-forth e-mails and phone-tag.\r\nThe examples in the previous paragraph primarily describe &quot;personal productivity&quot; enhancements that tend to benefit the individual user. While such benefits can be important, enterprises are finding that they can achieve even greater impact by using unified communications capabilities to transform business processes. This is achieved by integrating UC functionality directly into the business applications using development tools provided by many of the suppliers. Instead of the individual user invoking the UC functionality to, say, find an appropriate resource, the workflow or process application automatically identifies the resource at the point in the business activity where one is needed.\r\nWhen used in this manner, the concept of presence often changes. Most people associate presence with instant messaging (IM &quot;buddy lists&quot;) the status of individuals is identified. But, in many business process applications, what is important is finding someone with a certain skill. In these environments, presence identifies available skills or capabilities.\r\nThis &quot;business process&quot; approach to integrating UC functionality can result in bottom-line benefits that are an order of magnitude greater than those achievable by personal productivity methods alone.\r\n<span style=\"font-weight: bold;\">Related concepts</span>\r\nUnified communications &amp; collaboration (UCC) is the integration of various communications methods with collaboration tools such as virtual white boards, real-time audio and video conferencing, and enhanced call control capabilities. Before this fusion of communications and collaboration tools into a single platform, enterprise collaboration service vendors and enterprise communications service vendors offered distinctly different solutions. Now, collaboration service vendors also offer communications services, and communications service providers have developed collaboration tools.\r\nUnified communications &amp; collaboration as a service (UCCaaS) is cloud-based UCC platforms. Compared to premises-based UCC solutions, UCCaaS platforms offer enhanced flexibility and scalability due to the SaaS subscription model.\r\nUnified communications provisioning is the act of entering and configuring the settings for users of phone systems, instant messaging, telepresence, and other collaboration channels. Provisioners refer to this process as making moves, adds, changes, and deletes or MAC-Ds.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Unified_Communications.png"},{"id":495,"title":"Instant Communications Applications","alias":"instant-communications-applications","description":" Instant messaging (IM) technology is a type of online chat that offers real-time text transmission over the Internet. A LAN messenger operates in a similar way over a local area network. Short messages are typically transmitted between two parties, when each user chooses to complete a thought and select &quot;send&quot;. Some IM applications can use push technology to provide real-time text, which transmits messages character by character, as they are composed. More advanced instant messaging can add file transfer, clickable hyperlinks, Voice over IP, or video chat.\r\nNon-IM types of chat include multicast transmission, usually referred to as &quot;chat rooms&quot;, where participants might be anonymous or might be previously known to each other (for example collaborators on a project that is using chat to facilitate communication). Instant messaging systems tend to facilitate connections between specified known users (often using a contact list also known as a &quot;buddy list&quot; or &quot;friend list&quot;). Depending on the IM protocol, the technical architecture can be peer-to-peer (direct point-to-point transmission) or client-server (an Instant message service center retransmits messages from the sender to the communication device).\r\nBy 2010, instant messaging over the Web was already in sharp decline, in favor of messaging features on social networks. The most popular IM platforms, such as AIM, closed in 2017, and Windows Live Messenger was merged into Skype. Today, most instant messaging takes place on messaging apps which by 2014 had more users than social networks.\r\nInstant messaging is a set of communication technologies used for text-based communication between two or more participants over the Internet or other types of networks. IM–chat happens in real-time. Of importance is that online chat and instant messaging differ from other technologies such as email due to the perceived quasi-synchrony of the communications by the users. Some systems permit messages to be sent to users not then 'logged on' (offline messages), thus removing some differences between IM and email (often done by sending the message to the associated email account).\r\nIM allows effective and efficient communication, allowing immediate receipt of acknowledgment or reply. However IM is basically not necessarily supported by transaction control. In many cases, instant messaging includes added features which can make it even more popular. For example, users may see each other via webcams, or talk directly for free over the Internet using a microphone and headphones or loudspeakers. Many applications allow file transfers, although they are usually limited in the permissible file-size.\r\nIt is usually possible to save a text conversation for later reference. Instant messages are often logged in a local message history, making it similar to the persistent nature of emails. ","materialsDescription":" <span style=\"font-weight: bold;\">What is instant messaging used for?</span>\r\nInstant messaging (IM) technology is a type of online chat that offers real-time text transmission over the Internet. A LAN messenger operates in a similar way over a local area network. Short messages are typically transmitted between two parties when each user chooses to complete a thought and select &quot;send&quot;.\r\n<span style=\"font-weight: bold;\">What kind of protocols are used in instant messaging applications?</span>\r\nTwo of the main protocols used for instant messaging in the market today are WebSocket and XMPP.\r\n<span style=\"font-weight: bold;\">What is the difference between texting and instant messaging?</span>\r\nText messaging, or simply &quot;texting,&quot; is a cellular phone service typically limited to 160 characters, whereas instant messaging is usually a computer session with longer message size. Both text messaging and instant messaging are often called just plain &quot;messaging.&quot;\r\n<span style=\"font-weight: bold;\">What are the key features of instant messaging?</span>\r\nThe exchange of text has long been the chief function of instant messaging, but it is now one feature of many. The ability to insert images and emojis into messages is now standard in many clients, as are file transfers. Facebook Messenger even enables users to send money via IM.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Instant_Communications_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":3195,"logoURL":"https://old.roi4cio.com/fileadmin/content/Bez_nazvanija_03.png","logo":true,"scheme":false,"title":"Proficonf","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"proficonfcom","companyTitle":"Proficonf","companyTypes":["supplier","vendor"],"companyId":5050,"companyAlias":"proficonf","description":"<p><span id=\"docs-internal-guid-dbc58e40-7fff-01e1-2181-4230fd2ac06d\"><span style=\"font-size: 11pt; font-family: Arial; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Proficonf - это профессиональная платформа для проведения видеоконференций, которая позволяет пользователям проводить или присоединяться к видеоконференциям с участием до 250 участников без каких-либо загрузок или установок. </span><span style=\"vertical-align: inherit;\">Proficonf экономит время на общение с товарищами по команде, деловыми партнерами, преподавателями, студентами и т. Д. После создания учетной записи Proficonf пользователь может сразу же начать пару видеоконференций за пару кликов или настроить их под свои нужды. </span><span style=\"vertical-align: inherit;\">Proficonf доступен для самых популярных веб-браузеров и устройств Android. </span><span style=\"vertical-align: inherit;\">Он предлагает бесплатный план с ограничением по времени в 45 минут и ограничением 25 участников на видео встречи. </span><span style=\"vertical-align: inherit;\">В настоящее время Proficonf используется почти 9000 пользователей, с 2500 пользователями каждую неделю.</span></span></span></span></p>\r\n<p><span id=\"docs-internal-guid-737f1d14-7fff-d10f-9d11-1686f2df595b\"><span style=\"font-size: 10pt; font-family: Arial; color: #444950; background-color: #f1f0f0; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Бесплатный план позволяет вам проводить встречи ограничено до 45 минут и 25 участников. </span><span style=\"vertical-align: inherit;\">Для проведения безлимитных собраний с более широкой аудиторией требуется платная подписка, начиная с 25 долларов в месяц, Pro-план с 100 участниками, 2 часа непрерывной записи и 2 ГБ облачного хранилища. </span><span style=\"vertical-align: inherit;\">Для тех, кому нужно больше, 45 $ в месяц Премиум-план дает вам 250 участников, 3 часа непрерывной записи с возможностью автоматического запуска при встрече статистики и 5 ГБ облачного хранилища.</span></span></span></span></p>\r\n<p>&nbsp;</p>","shortDescription":"Proficonf - professional real-time video conferencing platform.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":10,"sellingCount":17,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Proficonf","keywords":"","description":"<p><span id=\"docs-internal-guid-dbc58e40-7fff-01e1-2181-4230fd2ac06d\"><span style=\"font-size: 11pt; font-family: Arial; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wra","og:title":"Proficonf","og:description":"<p><span id=\"docs-internal-guid-dbc58e40-7fff-01e1-2181-4230fd2ac06d\"><span style=\"font-size: 11pt; font-family: Arial; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wra","og:image":"https://old.roi4cio.com/fileadmin/content/Bez_nazvanija_03.png"},"eventUrl":"","translationId":3198,"dealDetails":{"avgPartnerDiscount":20,"dealProtection":1,"avgDealSize":25,"dealSizeCurrency":"","avgDealClosing":1},"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":275,"title":"Conferencing Applications","alias":"conferencing-applications","description":"<span style=\"font-weight: bold; \">Conferencing applications</span> may be used as an umbrella term for various types of online collaborative services including web seminars (&quot;webinars&quot;), webcasts, and peer-level web meetings.\r\nServices may allow real-time point-to-point communications as well as multicast communications from one sender to many receivers. It offers data streams of text-based messages, voice and video chat to be shared simultaneously, across geographically dispersed locations. Conference application includes meetings, training events, lectures, or presentations from a web-connected computer to other web-connected computers. \r\n<p class=\"align-center\">Typical features of a web conference include:</p>\r\n<ul><li><span style=\"font-weight: bold; \">Slideshow presentations </span>- where images are presented to the audience and markup tools and a remote mouse pointer are used to engage the audience while the presenter discusses slide content.</li><li><span style=\"font-weight: bold; \">Live or streaming video</span> - where full motion webcam, digital video camera or multi-media files are pushed to the audience.</li><li><span style=\"font-weight: bold; \">VoIP</span> (conference call applications) - real time audio communication through the computer via use of headphones and speakers.</li><li><span style=\"font-weight: bold; \">Web tours</span> - where URLs, data from forms, cookies, scripts and session data can be pushed to other participants enabling them to be pushed through web-based logons, clicks, etc. This type of feature works well when demonstrating websites where users themselves can also participate.</li><li><span style=\"font-weight: bold; \">Meeting Recording</span> - where presentation activity is recorded on the client side or server side for later viewing and/or distribution.</li><li><span style=\"font-weight: bold; \">Whiteboard with annotation</span> - allowing the presenter and/or attendees to highlight or mark items on the slide presentation. Or, simply make notes on a blank whiteboard.</li><li><span style=\"font-weight: bold; \">Text chat</span> - For live question and answer sessions, limited to the people connected to the meeting. Text chat may be public (echoed to all participants) or private (between 2 participants).</li><li><span style=\"font-weight: bold; \">Polls and surveys</span> - allows the presenter to conduct questions with multiple choice answers directed to the audience.</li><li><span style=\"font-weight: bold; \">Screen sharing</span>/desktop sharing/application sharing where participants can view anything the presenter currently has shown on their screen. </li></ul>\r\nThere are different types of web conferencing:\r\n<span style=\"font-weight: bold; \">Webinars.</span> In webinars, on one hand the presenters can share information with the participants and on the other the participants can respond or ask questions regarding that information. Though, this web conference option shows possibility of interaction between the presenter and the audience but to a limited extent.\r\n<span style=\"font-weight: bold; \">Webcast.</span> It is web conference's another type that is similar to a broadcast made on TV but both of them are different from each other on the ground that this broadcast can be done by using web instead of a TV. Though webcast can be broadcasted to large number of people as a time still there are least or no possibilities of interaction between the presenter and the participants in this format of web conferencing.\r\n<span style=\"font-weight: bold; \">Web Meeting</span><span style=\"font-weight: bold; \">and Event App for conferences.</span> The virtual meetings on the internet fall in this category of web conferencing. It makes the participants in the meeting interactive to each other. The flow of information can be both way, forward and backward i.e. from the host to the audience as well as from the audience to the host. \r\n<span style=\"font-weight: bold; \">Online Collaboration.</span> Online collaboration format of web conferencing allows you to view shared files, documents and papers live along with making changes in them to modify their style instantly on the internet. The participants of a web based online collaboration can do much more than seeing and speaking to each other on internet. \r\n<span style=\"font-weight: bold; \">Online Presentations.&nbsp; </span>Web conferencing can also be used for presenting presentations online. The online presentations can be presented online with the help of web based chats, streaming videos or audios and slide shows. The participants have to log in to the web conference to see these presentations. They can also interact with the presenter of the presentation through web based chat or through mobile application conference.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: bold; \">What are the benefits of online conferencing?</span></h1>\r\nInternet conference has its own nuances and features in contrast to the traditional conference. And most importantly, it also has a number of obvious and very significant advantages, namely:\r\n<ul><li>wide audience coverage - users of various categories who are remote control of a computer via the Internet by potential consumers of goods and services;</li><li>independence from geographical location - users from different cities and even countries can participate in Internet conferences, which allows to significantly expand the boundaries of business in the world wide web;</li><li>accessibility - you can take part in online meetings, sitting at a computer at home or at work, the main thing is the presence of the computer itself and Internet access;</li><li>the opportunity to significantly save on the financial costs of holding a conference, which is relevant at all times;</li><li>stakeholder participation in the topic that the Internet conference offers for consideration, which allows to achieve greater efficiency and effectiveness;</li><li>thanks to preliminary preparations for the Internet conference, you can develop the most successful mechanism for selling information to participants in order to focus on the most important aspects of a product or service;</li></ul>\r\nformation of positive public opinion among participants regarding the services of remote control of a computer or products, which is achieved using special methods.\r\n<h1 class=\"align-center\">The Benefits of Conference Event Apps</h1>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">A More Personalized Experience</span></p>\r\nConference planning app can solve the common problems that many attendees run into at large events. According to pewresearch.org another important fact to consider is that “More than half of smartphone owners say they get news alerts on their phones” which is largely due to notifications from apps downloaded on their smart device, so why wouldn’t you include apps at your events? Planning and event apps give the attendee a personalized experience by allowing the attendee to take notes and mark which sessions and exhibits they want to see.\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Track Users</span></p>\r\n<p class=\"align-left\">Event apps give you the ability to track the users to see what they like and dislike so you can continually improve your event products and cater to the needs of your attendees. Most event apps track attendees by GPS, badges, or the most frequently used low-energy Bluetooth device.&nbsp; </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Provides Instant Feedback</span></p>\r\n<p class=\"align-left\">Best event apps for conferences provide instant analytic feedback. Most conference event apps track which booths the attendees favored, how long they listened to the audio tours at each exhibit, and overall what topics or things interest them the most.&nbsp; You can also set up polling to get the specific feedback you want from your attendees. </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Push Notifications</span></p>\r\n<p class=\"align-left\">Including event apps at your next conference gives you the ability to send push notifications if the schedule changes or in case of an emergency. With push notifications can set geo alerts to alert your attendees of important reminders based on their location. You can also implement AR ability so that attendees can try out new products. Your contributors can publish audio tours to impress the attendees by filling them with information at each exhibit and e-brochures that the attendee can view before, during, and after the event. </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Boost Revenue</span></p>\r\n<p class=\"align-left\">Conference event apps make navigating the event easier on multiple levels. Event apps are especially beneficial for allowing your attendees to purchase items easily right from their smart device and for you to showcase unique event items right at their fingertips.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Monetize Sponsors</span></p>\r\n<p class=\"align-left\">It’s important to take time to recognize the sponsors that helped you put on the event. You can do this by adding a section of the custom conference app that is dedicated to your sponsors. By taking time to thank them, you are giving your sponsors a unique platform and driving leads with just a click of a button. Make sure you take time to talk to your app developer on how to create ads that highlight your sponsors and allows your sponsors to track data and leads from the event.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Instantly Connected</span></p>\r\n<p class=\"align-left\">Paper brochures, maps, and schedules are difficult to keep track of and hard to map out. I remember losing brochures and having to sit down and figure out the event layout, circling which booths I wanted to see. Conference event apps give your attendees access to important information instantly. </p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Conferencing_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":5087,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/cisco_logo.png","logo":true,"scheme":false,"title":"Cisco MediaSense 8.5","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":125,"alias":"cisco-mediasense-85","companyTitle":"Cisco","companyTypes":["supplier","vendor"],"companyId":170,"companyAlias":"cisco","description":"Cisco MediaSense is an open-standards, network-based, scalable platform that supports recording, playback, live streaming, and storage of media, including audio and video, with rich recording metadata. It captures conversations between businesses or organizations and their customers for a variety of purposes, including regulatory compliance, quality management, service optimization, agent training, and real-time analytics that can dramatically improve customer care. The platform provides an efficient, cost-effective foundation for capturing, preserving, and mining conversations for business intelligence.\r\n<span style=\"font-weight: bold;\">Business Value</span><br />\r\nContact centers handle thousands of customer conversations a day, but unfortunately much of the enterprise intelligence that could be gleaned from those conversations is never used - because it is either too expensive to capture or too difficult to mine for useful information. Cisco solves these challenges by recording conversations on the network - rather than a device - simplifying the architecture, lowering costs, and providing optimum scalability.<br />Just as important, Cisco’s network-based recording approach allows the captured media to be quickly available to different applications - regardless of location - through simple application programming interfaces (APIs). These interfaces implement open web standards, enabling a new ecosystem of applications that can gather useful information from conversations, either in real time or afterward. Such information can provide insights into caller concerns, guiding customer service agents toward speedy first-call resolution, thereby improving agent productivity while increasing customer satisfaction. With Cisco, gaining valuable business intelligence from customer conversations is no longer a daunting challenge. <br /><br />","shortDescription":"Cisco MediaSense is an open-standards, network-based, scalable platform that supports recording, playback, live streaming, and storage of media, including audio and video, with rich recording metadata","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":1,"sellingCount":19,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Cisco MediaSense 8.5","keywords":"","description":"Cisco MediaSense is an open-standards, network-based, scalable platform that supports recording, playback, live streaming, and storage of media, including audio and video, with rich recording metadata. It captures conversations between businesses or organizati","og:title":"Cisco MediaSense 8.5","og:description":"Cisco MediaSense is an open-standards, network-based, scalable platform that supports recording, playback, live streaming, and storage of media, including audio and video, with rich recording metadata. It captures conversations between businesses or organizati","og:image":"https://old.roi4cio.com/fileadmin/user_upload/cisco_logo.png"},"eventUrl":"","translationId":5088,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":186,"title":"VoIP - Voice over Internet Protocol","alias":"voip-voice-over-internet-protocol","description":"<span style=\"font-weight: bold;\">Voice over Internet Protocol </span>(Voice over IP, VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP solutions are IP telephony, Internet telephony, broadband telephony, and broadband phone service.\r\nThe term Internet telephony specifically refers to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN). The steps and principles involved in originating VoIP telephone calls are similar to traditional digital telephony and involve signaling, channel setup, digitization of the analog voice signals, and encoding.\r\nInstead of being transmitted over a circuit-switched network, however, the digital information is packetized, and transmission occurs as IP packets over a packet-switched network. Such transmission entails careful considerations about resource management different from time-division multiplexing (TDM) networks.\r\n\r\n\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> What are the benefits of VoIP?</h1>\r\n VoIP technology can facilitate tasks and deliver services that might be cumbersome or costly to implement when using traditional PSTN: \r\n<ul><li>More than one phone call can be transmitted on the same broadband phone line. This way, VoIP system can facilitate the addition of telephone lines to businesses without the need for additional physical lines.</li><li>Features that are usually charged extra by telecommunication companies, such as call forwarding, caller ID or automatic redialing, are simple with voice over internet technology.</li><li>Unified Communications are secured with VoIP technology, as it allows integration with other services available on the internet such as video conversation, messaging, etc. </li></ul>\r\n<h1 class=\"align-center\">VoIP programs </h1>\r\nThere are four main types of VoIP technology. Each option has varying levels of complexity which can impact ease of implementation and maintenance.\r\n <span style=\"font-weight: bold;\">Integrated Access</span>\r\nIntegrated access is the VoIP service that most mimics the traditional phone line. With integrated access VoIP, businesses integrate VoIP software and existing, legacy phone systems. This approach lets the business keep its old number and equipment while also gaining access to advanced telecommunications features. \r\n<span style=\"font-weight: bold;\">SIP Trunks</span>\r\n Session Initial Protocol (SIP) transmits voice and video information across a data network, letting VoIP users take advantage of shared lines and increase their communications flexibility. Because all data is sent over a network, businesses can use SIP trunks to replace traditional analog phone networks or use a VoIP gateway to integrate SIP trunking with legacy phone systems. \r\n<span style=\"font-weight: bold;\">Hosted IP PBX</span>\r\n What most people envision when they think of VoIP, this VoIP solution sees a vendor host and operate the private branch exchange, offering unified communications solutions. The business connects to a hosted cloud-based PBX network via its IP network. Phone system hardware is maintained off-site by the hosted IP PBX vendor, and all responsibility for the hardware, software, maintenance, security and upgrades all falls on the hosted PBX provider. \r\n <span style=\"font-weight: bold;\">Managed IP PBX </span>\r\nSimilar to Hosted IP PBX, this version of the unified communication solution is outsourced to a third party that takes care of all management requirements, but instead of phone hardware being off-site, the equipment is housed on-premise by the business. \r\nUnderstanding these different services of VoIP communication can help a business determine the system that best suits its needs. SIP Trunks, for instance, are more attractive to those who want to install their own technology and manage it themselves, while still connecting to VoIP features.\r\n On the other hand, managed IP PBX is a good option for those who don’t have the resources to buy and operate their own VoIP systems. The Hosted IP PBX solution frees the business to select the VoIP management software that works for them and liberates them from the cost and administrative headache of maintaining both voice and data lines and the related carrier partnerships. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/VoIP_-_Voice_over_Internet_Protocol.png"},{"id":275,"title":"Conferencing Applications","alias":"conferencing-applications","description":"<span style=\"font-weight: bold; \">Conferencing applications</span> may be used as an umbrella term for various types of online collaborative services including web seminars (&quot;webinars&quot;), webcasts, and peer-level web meetings.\r\nServices may allow real-time point-to-point communications as well as multicast communications from one sender to many receivers. It offers data streams of text-based messages, voice and video chat to be shared simultaneously, across geographically dispersed locations. Conference application includes meetings, training events, lectures, or presentations from a web-connected computer to other web-connected computers. \r\n<p class=\"align-center\">Typical features of a web conference include:</p>\r\n<ul><li><span style=\"font-weight: bold; \">Slideshow presentations </span>- where images are presented to the audience and markup tools and a remote mouse pointer are used to engage the audience while the presenter discusses slide content.</li><li><span style=\"font-weight: bold; \">Live or streaming video</span> - where full motion webcam, digital video camera or multi-media files are pushed to the audience.</li><li><span style=\"font-weight: bold; \">VoIP</span> (conference call applications) - real time audio communication through the computer via use of headphones and speakers.</li><li><span style=\"font-weight: bold; \">Web tours</span> - where URLs, data from forms, cookies, scripts and session data can be pushed to other participants enabling them to be pushed through web-based logons, clicks, etc. This type of feature works well when demonstrating websites where users themselves can also participate.</li><li><span style=\"font-weight: bold; \">Meeting Recording</span> - where presentation activity is recorded on the client side or server side for later viewing and/or distribution.</li><li><span style=\"font-weight: bold; \">Whiteboard with annotation</span> - allowing the presenter and/or attendees to highlight or mark items on the slide presentation. Or, simply make notes on a blank whiteboard.</li><li><span style=\"font-weight: bold; \">Text chat</span> - For live question and answer sessions, limited to the people connected to the meeting. Text chat may be public (echoed to all participants) or private (between 2 participants).</li><li><span style=\"font-weight: bold; \">Polls and surveys</span> - allows the presenter to conduct questions with multiple choice answers directed to the audience.</li><li><span style=\"font-weight: bold; \">Screen sharing</span>/desktop sharing/application sharing where participants can view anything the presenter currently has shown on their screen. </li></ul>\r\nThere are different types of web conferencing:\r\n<span style=\"font-weight: bold; \">Webinars.</span> In webinars, on one hand the presenters can share information with the participants and on the other the participants can respond or ask questions regarding that information. Though, this web conference option shows possibility of interaction between the presenter and the audience but to a limited extent.\r\n<span style=\"font-weight: bold; \">Webcast.</span> It is web conference's another type that is similar to a broadcast made on TV but both of them are different from each other on the ground that this broadcast can be done by using web instead of a TV. Though webcast can be broadcasted to large number of people as a time still there are least or no possibilities of interaction between the presenter and the participants in this format of web conferencing.\r\n<span style=\"font-weight: bold; \">Web Meeting</span><span style=\"font-weight: bold; \">and Event App for conferences.</span> The virtual meetings on the internet fall in this category of web conferencing. It makes the participants in the meeting interactive to each other. The flow of information can be both way, forward and backward i.e. from the host to the audience as well as from the audience to the host. \r\n<span style=\"font-weight: bold; \">Online Collaboration.</span> Online collaboration format of web conferencing allows you to view shared files, documents and papers live along with making changes in them to modify their style instantly on the internet. The participants of a web based online collaboration can do much more than seeing and speaking to each other on internet. \r\n<span style=\"font-weight: bold; \">Online Presentations.&nbsp; </span>Web conferencing can also be used for presenting presentations online. The online presentations can be presented online with the help of web based chats, streaming videos or audios and slide shows. The participants have to log in to the web conference to see these presentations. They can also interact with the presenter of the presentation through web based chat or through mobile application conference.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: bold; \">What are the benefits of online conferencing?</span></h1>\r\nInternet conference has its own nuances and features in contrast to the traditional conference. And most importantly, it also has a number of obvious and very significant advantages, namely:\r\n<ul><li>wide audience coverage - users of various categories who are remote control of a computer via the Internet by potential consumers of goods and services;</li><li>independence from geographical location - users from different cities and even countries can participate in Internet conferences, which allows to significantly expand the boundaries of business in the world wide web;</li><li>accessibility - you can take part in online meetings, sitting at a computer at home or at work, the main thing is the presence of the computer itself and Internet access;</li><li>the opportunity to significantly save on the financial costs of holding a conference, which is relevant at all times;</li><li>stakeholder participation in the topic that the Internet conference offers for consideration, which allows to achieve greater efficiency and effectiveness;</li><li>thanks to preliminary preparations for the Internet conference, you can develop the most successful mechanism for selling information to participants in order to focus on the most important aspects of a product or service;</li></ul>\r\nformation of positive public opinion among participants regarding the services of remote control of a computer or products, which is achieved using special methods.\r\n<h1 class=\"align-center\">The Benefits of Conference Event Apps</h1>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">A More Personalized Experience</span></p>\r\nConference planning app can solve the common problems that many attendees run into at large events. According to pewresearch.org another important fact to consider is that “More than half of smartphone owners say they get news alerts on their phones” which is largely due to notifications from apps downloaded on their smart device, so why wouldn’t you include apps at your events? Planning and event apps give the attendee a personalized experience by allowing the attendee to take notes and mark which sessions and exhibits they want to see.\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Track Users</span></p>\r\n<p class=\"align-left\">Event apps give you the ability to track the users to see what they like and dislike so you can continually improve your event products and cater to the needs of your attendees. Most event apps track attendees by GPS, badges, or the most frequently used low-energy Bluetooth device.&nbsp; </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Provides Instant Feedback</span></p>\r\n<p class=\"align-left\">Best event apps for conferences provide instant analytic feedback. Most conference event apps track which booths the attendees favored, how long they listened to the audio tours at each exhibit, and overall what topics or things interest them the most.&nbsp; You can also set up polling to get the specific feedback you want from your attendees. </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Push Notifications</span></p>\r\n<p class=\"align-left\">Including event apps at your next conference gives you the ability to send push notifications if the schedule changes or in case of an emergency. With push notifications can set geo alerts to alert your attendees of important reminders based on their location. You can also implement AR ability so that attendees can try out new products. Your contributors can publish audio tours to impress the attendees by filling them with information at each exhibit and e-brochures that the attendee can view before, during, and after the event. </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Boost Revenue</span></p>\r\n<p class=\"align-left\">Conference event apps make navigating the event easier on multiple levels. Event apps are especially beneficial for allowing your attendees to purchase items easily right from their smart device and for you to showcase unique event items right at their fingertips.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Monetize Sponsors</span></p>\r\n<p class=\"align-left\">It’s important to take time to recognize the sponsors that helped you put on the event. You can do this by adding a section of the custom conference app that is dedicated to your sponsors. By taking time to thank them, you are giving your sponsors a unique platform and driving leads with just a click of a button. Make sure you take time to talk to your app developer on how to create ads that highlight your sponsors and allows your sponsors to track data and leads from the event.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Instantly Connected</span></p>\r\n<p class=\"align-left\">Paper brochures, maps, and schedules are difficult to keep track of and hard to map out. I remember losing brochures and having to sit down and figure out the event layout, circling which booths I wanted to see. Conference event apps give your attendees access to important information instantly. </p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Conferencing_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":277,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/TrueConf_Server.png","logo":true,"scheme":false,"title":"TrueConf Server","vendorVerified":0,"rating":"1.00","implementationsCount":5,"suppliersCount":0,"supplierPartnersCount":0,"alias":"trueconf-server","companyTitle":"TrueConf","companyTypes":["supplier","vendor"],"companyId":2320,"companyAlias":"trueconf","description":"\r\nTrueConf Server: a Cutting-edge Video Conferencing Platform\r\nSolid platform for your communications\r\nLowers expenses on video conferencing infrastructure.\r\nClient apps for any platform.\r\n100% on-premises software solution.\r\n\r\nUltraHD (4K): Powered by SVC technology\r\n100% on-premises software solution\r\nCross-platform apps for all devices\r\nUp to 6 users and 1 SIP/H.323 connection\r\nTrueConf Server is used by 5000 companies around the world connecting thousands of workplaces and conference rooms. The server is specially designed to work in your corporate nertwork. Deploying TrueConf Server takes only 15 minutes!\r\nNo Limits on Features and Quality\r\nUltraHD video conferencing. Cross-platform client applications. Convenient collaboration tools. Address Book with status and photos. Flexible administration. All of these features for free and forever.\r\n\r\nThe Best New Video Conferencing Product at ISE 2016\r\nTrueConf has been awarded by the annual Best of ISE Award as the best new video conferencing product at the Europe’s largest exhibition – Integrated Systems Europe 2016.\r\n\r\n","shortDescription":"TrueConf Server is a video conferencing server for group UltraHD 4K video conferences up to 250 points.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":3,"sellingCount":13,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"TrueConf Server","keywords":"TrueConf, Server, video, conferencing, software, solution, UltraHD, Cross-platform","description":"\r\nTrueConf Server: a Cutting-edge Video Conferencing Platform\r\nSolid platform for your communications\r\nLowers expenses on video conferencing infrastructure.\r\nClient apps for any platform.\r\n100% on-premises software solution.\r\n\r\nUltraHD (4K): Powered by SVC tec","og:title":"TrueConf Server","og:description":"\r\nTrueConf Server: a Cutting-edge Video Conferencing Platform\r\nSolid platform for your communications\r\nLowers expenses on video conferencing infrastructure.\r\nClient apps for any platform.\r\n100% on-premises software solution.\r\n\r\nUltraHD (4K): Powered by SVC tec","og:image":"https://old.roi4cio.com/fileadmin/user_upload/TrueConf_Server.png"},"eventUrl":"","translationId":278,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":30,"title":"Video Conferencing","alias":"video-conferencing","description":"Video conferencing is a technology that allows users in different locations to hold face-to-face meetings without having to move to a single location together. This technology is particularly convenient for business users in different cities or even different countries because it saves time, expense, and hassle associated with business travel. Uses for video conferencing include holding routine meetings, negotiating business deals, and interviewing job candidates.\r\nVideo conferencing's main advantage over teleconferencing is that users can see each other, which allows them to develop stronger relationships. When a video conference is held for informal purposes, it is called a video call or video chat.\r\nThere are a variety of ways video conferencing can be conducted. Individuals may use web cameras connected to our built into laptop, tablet, or desktop computers. Smartphones equipped with cameras may also be used to connect for video conferences. In such instances, a software-based platform typically is used to transmit communication over Internet protocols.\r\nSome businesses use dedicated video conferencing rooms that have been equipped with high-grade cameras and screens to ensure the conversation is clear and with limited technical faults. Third-party providers often install and assemble the hardware needed to conduct the video conference.\r\nCompanies with multiple offices might establish direct video communications between their locations in order to allow their teams to work more collaboratively.\r\nVideo conferencing can also be used as a medium for conducting training, with the instructor teaching a remote class from almost anywhere. This can be done in a corporate context, especially for getting workers the knowledge they need to better perform their jobs. The academic world can also make use of video conferencing to connect a traditional classroom setting with students who have based a considerable distance from the school.\r\nA video conference may also be used to conduct regular meetings with a company staff or to confer with shareholders about the latest activities at the business. It may be used to announce significant changes at a company, such as introducing a new CEO or to present information in an interactive way that allows all participants to engage in discussion about what they see on screen.\r\nHotels and conference centers sometimes make video conferencing services available to guests who require such services. This may be offered in suites or conference rooms that have been equipped for this purpose.","materialsDescription":" <span style=\"font-weight: bold; \">What is video conferencing?</span>\r\nVideo conferencing is two-way interactive communication delivered using telephone or Internet technologies that allows people at a different location to come together for a meeting. The video conference can be as simple as a conversation between two people in private offices (point-to-point) or involve several sites (multi-point) with more than one person in large rooms at different sites.\r\nA basic video conference setup has a camera and a microphone. Video from the camera and audio from the microphone is converted into a digital format and transmitted to a receiving location using a coding and decoding device, often referred to as a &quot;codec&quot;.\r\nAt that receiving location is another codec device that decodes the receiving digital stream into a form that can be seen and heard on monitors or televisions. At the same time, video and audio from cameras and microphones at the received location is sent back to the original location.\r\n<span style=\"font-weight: bold; \">What are the benefits of video conferencing?</span>\r\nVideo conferencing saves travel time and money. Participants can see and hear all other participants and communicate both verbally and visually, creating a face-to-face experience. PowerPoint and other on-screen graphics, as well as other cameras, are also available presentation options. People's downtime is reduced and productivity gains are achieved by removing the logistics of flight preparations, airport delays, hotel stays, and all the other inconveniences of business travel. In distance education, video conferencing provides quality access to students who could not travel to or could afford to relocate to a traditional campus. Video conferences can also be recorded and made available in a variety of ways, e.g., DVDs, streaming video. Besides distance education, other applications include meetings, dissertation and thesis defenses, telemedical procedures, and online conferences.\r\nPeople use video conferencing when:\r\n<ul><li>a live conversation is needed;</li><li>visual information is an important component of the conversation;</li><li>the parties of the conversation can't physically come to the same location;</li><li>the expense or time of travel is a consideration.</li></ul>\r\nExamples of how video conferencing can benefit people around campus:\r\n<ul><li>Guest lecturer invited into a class from another institution.</li><li>The researcher collaborates with colleagues at other institutions on a regular basis.</li><li>Thesis defense at another institution.</li><li>Administrators from different parts of campus need to collaborate on administrator issues such as a campus strategic plan.</li><li>Researcher needs to meet with a review committee about a grant.</li><li>Student interviews with an employer in another city.</li></ul>\r\n<span style=\"font-weight: bold; \">Please explain the etiquette for video conferencing</span>\r\n<ul><li>Allow a few minutes for setting up and shutting down the video conference.</li><li>Stick to time limits.</li><li>Remember to mute your microphone when you are not talking.</li><li>Consider using a location banner.</li><li>Take turns speaking and allow time for audio delay.</li><li>Don't multi-task on camera.</li><li>Be aware of possible audio distractions if your microphone is not muted - coughing, paper shuffling, air conditioning units, laptop and projector fans, phone ringing, etc.</li></ul>\r\n<span style=\"font-weight: bold;\">What are some suggestions for a successful video conference?</span>\r\nProvide an overview for new users so they can learn the basics of videoconferencing:\r\n<ul><li>Share rules of etiquette.</li><li>Get experience using the remote control (room based systems) or using the desktop client software.</li><li>Emphasize the importance of muting the microphone when you are not speaking.</li><li>Test with each location prior to the video conference. Testing provides experience and creates a positive experience.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Video_Conferencing.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":295,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Unify.png","logo":true,"scheme":false,"title":"Circuit","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":1,"alias":"circuit","companyTitle":"Unify (Vendor)","companyTypes":["vendor"],"companyId":2808,"companyAlias":"unify","description":"Secure Realtime Collaboration\r\nCircuit by Unify is a highly secure, multi-tenant cloud offering that provides everything disparate teams need to communicate into a single tool. Circuit relies on a secure web browser for connection to the cloud, and the browser uses the WebRTC protocol for real-time collaboration.\r\n\r\nUnlimited User Capacity\r\nFor agencies that view communications as a strategic imperative, Circuit by Unify can overlay a diverse blend of communications platforms to deliver a truly unified view that provides a seamless flow of critical information that unifies agency communications and business processes. Circuit delivers up to 20 GB of storage and solutions per user group with unlimited user capacity.\r\n\r\n\r\n\r\nEverything in One Place\r\nIn Circuit, all your relevant files and information are centralized and stored right within the conversation where they were shared. This way everything related to a project or topic stays within context. Now you can manage, track, search and organize content much more efficiently.\r\n\r\nEverything you need for success\r\nDiscovering. Circuit offers context, finding what you need, what you discussed, what you shared, and what you missed.\r\n\r\nCreating. Circuit inspires teamwork, bringing minds together to invent, build and solve.\r\n\r\nSharing. Circuit unites, keeping you connected and on top of what really matters.\r\n\r\nMoving. Circuit travels with you, freeing you to work where you want, when you want, and how you want.\r\nIt’s easy to use\r\nInstant access to people, knowledge and content keeps you engaged, organized and informed.\r\n\r\nIt’s mobile&nbsp;\r\nUse your browser, iPhone®, iPad® or AndroidTM and swipe your calls from one device to another.\r\n\r\nIt’s social\r\nStimulate creativity, cooperation and problem solving with online communities.\r\n\r\nIt’s secure\r\nHave peace of mind knowing that all your conversations and data are secure.\r\n","shortDescription":"Circuit brings voice, video, screenshare, chat, and file sharing into a single view accessible from any device. Circuit is everything your teams need to communicate in a single app.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":16,"sellingCount":8,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Circuit","keywords":"Circuit, what, that, It’s, your, secure, want, browser","description":"Secure Realtime Collaboration\r\nCircuit by Unify is a highly secure, multi-tenant cloud offering that provides everything disparate teams need to communicate into a single tool. Circuit relies on a secure web browser for connection to the cloud, and the browser","og:title":"Circuit","og:description":"Secure Realtime Collaboration\r\nCircuit by Unify is a highly secure, multi-tenant cloud offering that provides everything disparate teams need to communicate into a single tool. Circuit relies on a secure web browser for connection to the cloud, and the browser","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Unify.png"},"eventUrl":"","translationId":296,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":367,"title":"Web Conferencing Applications","alias":"web-conferencing-applications","description":" Web conferencing is the common name for technology and tools for online meetings and real-time collaboration. Web conferencing allows you to conduct online presentations, collaborate on documents and applications, view websites, videos, images.\r\nWeb conferences, as a rule, are Internet services that require the installation of a client program on each participant’s computer. Some services also provide access to a web conference via a browser using flash, java or a special plug-in.\r\nServices for web conferencing can include features and tools such as screen sharing (screen sharing or individual applications), whiteboard (interactive whiteboard), the ability to show web presentations, co-browsing (the ability to synchronously browse web pages), tools for annotations, monitoring the presence of participants, text chat, integrated VoIP communication, video communication, the ability to change the leader, the ability to give control over the mouse and keyboard, meeting moderation tools, feedback collection tools (on example, polls), tools for scheduling and inviting participants, the ability to record the progress of a web conference.\r\nOften, web conferencing is used with Internet services for audio and video calls (for example, Skype) or they provide conference calling via a regular telephone.","materialsDescription":" What is the first thing that strikes you when we look at businessmen who are trying to establish communication with each other online? All of them require: “Give more opportunities for web conferencing!”. Therefore, it is not at all surprising that the WebRTC technology is gaining the favor of an increasing number of small and medium-sized businesses.\r\nA recent study conducted by Software Advice showed that more than half of employees in small businesses prefer web conferences, noting their efficiency and usability. The advantages are especially noticeable in comparison with communications via telephone or the use of special applications. However, the benefits of web conferencing do not end there - according to the study, they not only increase the speed and quality of online meetings, but also provide a lot of opportunities for collaboration. In addition, and this is obvious, they reduce travel costs.\r\n<span style=\"font-weight: bold;\">Speed ​​and quality come first.</span>\r\nIt is worth noting that now small and medium businesses are almost gone from the use of communication hardware and use desktop computers and mobile devices. Despite the fact that audio and video conferences are still very popular (they are used by 45% and 50% of users, respectively), web conferences are actively replacing them. Judge for yourself - according to statistics, every third user selects them as a means of communication after the first experience of use.\r\nThe main reason for such a rapid growth in popularity is the speed and quality that web conferencing users provide. According to respondents, the main advantage of web conferences is the ability to organize a meeting much faster than before. Now there is no need to spend time on installing special applications like Skype or similar - any communication systems using any third-party programs are a thing of the past. Also worth noting is the ability to connect to the web conference literally in one click.\r\nMore than 40% of the people surveyed showed dissatisfaction with the tedious procedure of entering authorization data, noting the simplicity and convenience of connecting to the WebRTC web conference. All you need is access to the Internet!\r\n<span style=\"font-weight: bold;\">We work in a team</span>\r\nIt is no secret that the use of web conferencing significantly reduces the company's travel expenses. After all, booking tickets, searching for hotels and meeting places can result in a decent amount, which will seriously hurt the company's income. Using web conferences, you get the opportunity to arrange business meetings, even with overseas partners, without leaving your office. But that's not all! Web conferencing offers a range of tools to overcome language barriers. For example, in the field of healthcare, videoconferencing has been used to establish consultations between doctors and patients from completely different countries. With the help of online translators and other special features of web conferences, people can get the necessary help from qualified foreign specialists.\r\nDo not forget that web conferencing is not only a convenient way to hold a video call. You can arrange trainings for your team using file transfer and document display functions, as well as conduct job interviews without wasting time.\r\nIt is interesting to note that small and medium-sized businesses share their product samples with prospective clients using web conferences, turning them into a powerful marketing tool. This brings the business to a fundamentally new level, allowing the company to take a leading position in its industry!","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_Conferencing_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":5748,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/RingCentral_Glip.png","logo":true,"scheme":false,"title":"RingCentral Glip","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"ringcentral-glip","companyTitle":"RingCentral","companyTypes":["supplier","vendor"],"companyId":8630,"companyAlias":"ringcentral","description":"<span style=\"font-weight: bold;\">Team messaging, perfected</span>\r\nChat in real-time anytime, anywhere, from any device. Connect with individuals, create teams, make remote workers feel local, and build stronger relationships with customers. Getting work done together has never been this easy, fast, or free.\r\n<span style=\"font-weight: bold;\">Real-time file sharing and collaboration</span>\r\nInstantly share by posting links and files directly in Glip. Open files and add comments to provide on-the-spot feedback while keeping everything organized, accessible, and visible.\r\n<span style=\"font-weight: bold;\">All-in-one task management</span>\r\nCreate teams based on projects, themes, or departments to get everyone working on the same page. It’s never been this easy to assign and manage tasks across groups.\r\n<span style=\"font-weight: bold;\">Video meetings are a click away</span>\r\nSometimes it’s easier to meet face-to-face to discuss a project, resolve an issue, or seal the deal. For those times, Glip conveniently offers free, built-in, one-click dialing capabilities for video calls and meetings. Now there's no need to jump between apps or systems to get the job done.\r\n<span style=\"font-weight: bold;\">Seamless integration</span>\r\nGlip plays well with all your favorite apps such as Google Drive, Box, and Jira. 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","materialsDescription":" <span style=\"font-weight: bold;\">What is instant messaging used for?</span>\r\nInstant messaging (IM) technology is a type of online chat that offers real-time text transmission over the Internet. A LAN messenger operates in a similar way over a local area network. Short messages are typically transmitted between two parties when each user chooses to complete a thought and select &quot;send&quot;.\r\n<span style=\"font-weight: bold;\">What kind of protocols are used in instant messaging applications?</span>\r\nTwo of the main protocols used for instant messaging in the market today are WebSocket and XMPP.\r\n<span style=\"font-weight: bold;\">What is the difference between texting and instant messaging?</span>\r\nText messaging, or simply &quot;texting,&quot; is a cellular phone service typically limited to 160 characters, whereas instant messaging is usually a computer session with longer message size. 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Alongside Facebook Messenger, these private groups helped Facebook employees work more efficiently together by reducing their reliance on email and other Software as a Service tool.\r\n<span style=\"font-weight: bold;\">Features:</span>\r\n<span style=\"font-style: italic;\">News Feed:</span> The News Feed is a scrolling stream of posts that uses Facebook's machine learning algorithms to keep people up to date with relevant company announcements.\r\n<span style=\"font-style: italic;\">Groups:</span> Groups are shared collaboration spaces where people can upload documents, leave comments, manage projects, and get work done with colleagues.\r\n<span style=\"font-style: italic;\">Multi-Company Collaboration:</span> Workplace enables people to collaborate with external teams, partners or suppliers from within their Workplace account using secure and private groups, chats, and video calls.\r\nWorkplace Chat: Workplace Chat is an instant messaging tool that allows text, voice calls or video conferencing with up to 50 colleagues.\r\n<span style=\"font-style: italic;\">Live Video:</span> Live Video enables users to broadcast live directly from their mobile devices and receive real-time feedback in the form of comments and reactions.\r\n<span style=\"font-style: italic;\">Auto Translate:</span> Auto Translate uses the same machine learning technology that serves up 4.5 billion translations every day on Facebook to provide one-click translations in 46 languages.\r\n<span style=\"font-style: italic;\">People Directory:</span> Find colleagues, build connections, and collaborate more effectively with a searchable database of profiles customized to individual organizations.","shortDescription":"Workplace is an enterprise connectivity platform developed by Facebook, Inc. and featuring tools like groups, instant messaging and News Feed.\r\n","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":10,"sellingCount":18,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Workplace by Facebook","keywords":"","description":"Workplace was first announced on January 14, 2015. 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","materialsDescription":" <span style=\"font-weight: bold;\">What is instant messaging used for?</span>\r\nInstant messaging (IM) technology is a type of online chat that offers real-time text transmission over the Internet. A LAN messenger operates in a similar way over a local area network. Short messages are typically transmitted between two parties when each user chooses to complete a thought and select &quot;send&quot;.\r\n<span style=\"font-weight: bold;\">What kind of protocols are used in instant messaging applications?</span>\r\nTwo of the main protocols used for instant messaging in the market today are WebSocket and XMPP.\r\n<span style=\"font-weight: bold;\">What is the difference between texting and instant messaging?</span>\r\nText messaging, or simply &quot;texting,&quot; is a cellular phone service typically limited to 160 characters, whereas instant messaging is usually a computer session with longer message size. 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WhatsApp is free and offers simple, secure, reliable messaging and calling, available on phones all over the world.\r\n<span style=\"font-weight: bold;\">TEXTS</span>\r\n<span style=\"font-style: italic;\">Simple, Reliable Messaging</span>\r\nMessage your friends and family for free*. WhatsApp uses your phone's Internet connection to send messages so you can avoid SMS fees.\r\n<span style=\"font-weight: bold;\">GROUP CHAT</span>\r\n<span style=\"font-style: italic;\">Groups to keep in touch</span>\r\nKeep in touch with the groups of people that matter the most, like your family or coworkers. With group chats, you can share messages, photos, and videos with up to 256 people at once. You can also name your group, mute or customize notifications, and more.\r\n<span style=\"font-weight: bold;\">WHATSAPP VOICE AND VIDEO CALLS</span>\r\n<span style=\"font-style: italic;\">Speak Freely</span>\r\nWith voice calls, you can talk to your friends and family for free*, even if they're in another country. And with free video calls, you can have face-to-face conversations for when voice or text just isn't enough. WhatsApp voice and video calls use your phone's Internet connection, instead of your cell plan's voice minutes, so you don't have to worry about expensive calling charges.\r\n<span style=\"font-weight: bold;\">WHATSAPP ON WEB AND DESKTOP</span>\r\n<span style=\"font-style: italic;\">Keep the Conversation Going</span>\r\nWith WhatsApp on the web and desktop, you can seamlessly sync all of your chats to your computer so that you can chat on whatever device is most convenient for you. Download the desktop app or visit web.whatsapp.com to get started.\r\n<span style=\"font-weight: bold;\">END-TO-END ENCRYPTION</span>\r\n<span style=\"font-style: italic;\">Security by Default</span>\r\nSome of your most personal moments are shared on WhatsApp, which is why we built end-to-end encryption into the latest versions of our app. When end-to-end encrypted, your messages and calls are secured so only you and the person you're communicating with can read or listen to them, and nobody in between, not even WhatsApp.\r\n<span style=\"font-weight: bold;\">PHOTOS AND VIDEOS</span>\r\n<span style=\"font-style: italic;\">Share Moments that Matter</span>\r\nSend photos and videos on WhatsApp instantly. You can even capture the moments that matter to you most with a built-in camera. With WhatsApp, photos and videos send quickly even if you're on a slow connection.\r\n<span style=\"font-weight: bold;\">DOCUMENTS</span>\r\n<span style=\"font-style: italic;\">Document Sharing Made Easy</span>\r\nSend PDFs, documents, spreadsheets, slideshows and more, without the hassle of email or file sharing apps. You can send documents up to 100 MB, so it's easy to get what you need over to who you want.\r\n<span style=\"font-weight: bold;\">VOICE MESSAGES</span>\r\n<span style=\"font-style: italic;\">Say What's On Your Mind</span>\r\nSometimes, your voice says it all. With just one tap you can record a Voice Message, perfect for a quick hello or a longer story.","shortDescription":"With WhatsApp, you'll get fast, simple, secure messaging and calling for free, available on phones all over the world.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":4,"sellingCount":6,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"WhatsApp","keywords":"","description":"More than 2 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. WhatsApp is free and offers simple, secure, reliable messaging and calling, available on phones all over the world.\r\n<span style=\"font","og:title":"WhatsApp","og:description":"More than 2 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. 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The most popular IM platforms, such as AIM, closed in 2017, and Windows Live Messenger was merged into Skype. Today, most instant messaging takes place on messaging apps which by 2014 had more users than social networks.\r\nInstant messaging is a set of communication technologies used for text-based communication between two or more participants over the Internet or other types of networks. IM–chat happens in real-time. Of importance is that online chat and instant messaging differ from other technologies such as email due to the perceived quasi-synchrony of the communications by the users. Some systems permit messages to be sent to users not then 'logged on' (offline messages), thus removing some differences between IM and email (often done by sending the message to the associated email account).\r\nIM allows effective and efficient communication, allowing immediate receipt of acknowledgment or reply. However IM is basically not necessarily supported by transaction control. 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The ability to insert images and emojis into messages is now standard in many clients, as are file transfers. Facebook Messenger even enables users to send money via IM.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Instant_Communications_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":5758,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/eko_logo.png","logo":true,"scheme":false,"title":"Eko","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"eko","companyTitle":"Eko","companyTypes":["vendor"],"companyId":8633,"companyAlias":"eko","description":"<span style=\"font-weight: bold;\">A virtual workspace in one single, powerful platform</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Stay connected</span></span>\r\nReplace meetings, daily briefings and All-Hands meetings with virtual conference calls or instant, company-wide announcement broadcasts. Reach any team member instantly for efficient information flow.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Maintain a sense of community</span></span>\r\nOur knowledge-sharing features, discussion hubs and group chats enable teams to gather dynamically, maintaining the social elements and ‘water cooler chats’ of work even while dispersed.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Collaborate from anywhere</span></span>\r\nWork on projects together in real time, cut the delays of email and retain visibility into task progress despite being dispersed. Our web app integration feature also allows you to bring all existing tools you use into one place.","shortDescription":"The virtual workspace helping teams stay engaged, productive and connected while working remotely.\r\n","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":17,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Eko","keywords":"","description":"<span style=\"font-weight: bold;\">A virtual workspace in one single, powerful platform</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Stay connected</span></span>\r\nReplace meetings, daily briefings and All-Hands meetings with virtual","og:title":"Eko","og:description":"<span style=\"font-weight: bold;\">A virtual workspace in one single, powerful platform</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Stay connected</span></span>\r\nReplace meetings, daily briefings and All-Hands meetings with virtual","og:image":"https://old.roi4cio.com/fileadmin/user_upload/eko_logo.png"},"eventUrl":"","translationId":5759,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":109,"title":"Instant messaging"}],"testingArea":"","categories":[{"id":495,"title":"Instant Communications Applications","alias":"instant-communications-applications","description":" Instant messaging (IM) technology is a type of online chat that offers real-time text transmission over the Internet. A LAN messenger operates in a similar way over a local area network. Short messages are typically transmitted between two parties, when each user chooses to complete a thought and select &quot;send&quot;. Some IM applications can use push technology to provide real-time text, which transmits messages character by character, as they are composed. More advanced instant messaging can add file transfer, clickable hyperlinks, Voice over IP, or video chat.\r\nNon-IM types of chat include multicast transmission, usually referred to as &quot;chat rooms&quot;, where participants might be anonymous or might be previously known to each other (for example collaborators on a project that is using chat to facilitate communication). Instant messaging systems tend to facilitate connections between specified known users (often using a contact list also known as a &quot;buddy list&quot; or &quot;friend list&quot;). Depending on the IM protocol, the technical architecture can be peer-to-peer (direct point-to-point transmission) or client-server (an Instant message service center retransmits messages from the sender to the communication device).\r\nBy 2010, instant messaging over the Web was already in sharp decline, in favor of messaging features on social networks. The most popular IM platforms, such as AIM, closed in 2017, and Windows Live Messenger was merged into Skype. Today, most instant messaging takes place on messaging apps which by 2014 had more users than social networks.\r\nInstant messaging is a set of communication technologies used for text-based communication between two or more participants over the Internet or other types of networks. IM–chat happens in real-time. Of importance is that online chat and instant messaging differ from other technologies such as email due to the perceived quasi-synchrony of the communications by the users. Some systems permit messages to be sent to users not then 'logged on' (offline messages), thus removing some differences between IM and email (often done by sending the message to the associated email account).\r\nIM allows effective and efficient communication, allowing immediate receipt of acknowledgment or reply. However IM is basically not necessarily supported by transaction control. In many cases, instant messaging includes added features which can make it even more popular. For example, users may see each other via webcams, or talk directly for free over the Internet using a microphone and headphones or loudspeakers. Many applications allow file transfers, although they are usually limited in the permissible file-size.\r\nIt is usually possible to save a text conversation for later reference. Instant messages are often logged in a local message history, making it similar to the persistent nature of emails. ","materialsDescription":" <span style=\"font-weight: bold;\">What is instant messaging used for?</span>\r\nInstant messaging (IM) technology is a type of online chat that offers real-time text transmission over the Internet. A LAN messenger operates in a similar way over a local area network. Short messages are typically transmitted between two parties when each user chooses to complete a thought and select &quot;send&quot;.\r\n<span style=\"font-weight: bold;\">What kind of protocols are used in instant messaging applications?</span>\r\nTwo of the main protocols used for instant messaging in the market today are WebSocket and XMPP.\r\n<span style=\"font-weight: bold;\">What is the difference between texting and instant messaging?</span>\r\nText messaging, or simply &quot;texting,&quot; is a cellular phone service typically limited to 160 characters, whereas instant messaging is usually a computer session with longer message size. 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Ltd","companyTypes":["supplier","vendor"],"companyId":8634,"companyAlias":"lark-technologies-pte-ltd","description":"<p><span style=\"font-weight: bold;\">Single Platform Synergy</span></p>\r\n<p>Lark combines a multitude of essential collaboration tools in a single interconnected platform, including Chat, Calendar, Creation and Cloud storage. These functions are always in sync and are easy access from one to the next.</p>\r\n<p><span style=\"font-weight: bold;\">The only all-in-one platform you will ever need</span></p>\r\n<p>It can be difficult keeping your company's solutions up to date in a rapidly-evolving workplace. Fortunately, Lark is built for modern enterprises. There's no longer any need to juggle between applications to get work done, just plug in and Lark facilitates the rest!</p>\r\n<p><span style=\"font-weight: bold;\">Build a culture of effective communication</span></p>\r\n<p>Use Chat to communicate effectively across teams, departments, and even companies. Emoji reactions, message threads, votes, and more offer a healthy foundation for an engaging collaborative experience. Make sure everyone is on the same page without relying on emails and meetings!</p>\r\n<p><span style=\"font-weight: bold;\">Make the most of your time</span></p>\r\n<p>Arranging meetings has never been easier! Lark Calendar comes with features that can help you get work done before, during, and after your meetings.</p>\r\n<p><span style=\"font-weight: bold;\">Work in harmony</span></p>\r\n<p>Get the information you need, when you need it, straight from the source itself! Break down the information silos that hinder transparency, allow information to flow freely throughout your company.</p>","shortDescription":"Lark is a new take on the office suite that is transforming workplace collaboration.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":3,"sellingCount":17,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Lark","keywords":"","description":"<p><span style=\"font-weight: bold;\">Single Platform Synergy</span></p>\r\n<p>Lark combines a multitude of essential collaboration tools in a single interconnected platform, including Chat, Calendar, Creation and Cloud storage. These functions are always in sync ","og:title":"Lark","og:description":"<p><span style=\"font-weight: bold;\">Single Platform Synergy</span></p>\r\n<p>Lark combines a multitude of essential collaboration tools in a single interconnected platform, including Chat, Calendar, Creation and Cloud storage. These functions are always in sync ","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Lark_Logo.png"},"eventUrl":"","translationId":5761,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":109,"title":"Instant messaging"}],"testingArea":"","categories":[{"id":495,"title":"Instant Communications Applications","alias":"instant-communications-applications","description":" Instant messaging (IM) technology is a type of online chat that offers real-time text transmission over the Internet. A LAN messenger operates in a similar way over a local area network. Short messages are typically transmitted between two parties, when each user chooses to complete a thought and select &quot;send&quot;. Some IM applications can use push technology to provide real-time text, which transmits messages character by character, as they are composed. 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In many cases, instant messaging includes added features which can make it even more popular. For example, users may see each other via webcams, or talk directly for free over the Internet using a microphone and headphones or loudspeakers. Many applications allow file transfers, although they are usually limited in the permissible file-size.\r\nIt is usually possible to save a text conversation for later reference. Instant messages are often logged in a local message history, making it similar to the persistent nature of emails. ","materialsDescription":" <span style=\"font-weight: bold;\">What is instant messaging used for?</span>\r\nInstant messaging (IM) technology is a type of online chat that offers real-time text transmission over the Internet. A LAN messenger operates in a similar way over a local area network. 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The ability to insert images and emojis into messages is now standard in many clients, as are file transfers. Facebook Messenger even enables users to send money via IM.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Instant_Communications_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":3720,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/slack.png","logo":true,"scheme":false,"title":"Slack","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"slack","companyTitle":"Slack","companyTypes":["supplier","vendor"],"companyId":5903,"companyAlias":"slack","description":"<p class=\"align-center\"><span style=\"font-weight: bold;\">The collaboration software that moves work forward</span></p>\r\n<p><br /><span style=\"font-weight: bold;\">Slack </span>is a layer of the business technology stack that brings together people, data, and applications &ndash; a single place where people can effectively work together, find important information, and access hundreds of thousands of critical applications and services to do their best work.</p>\r\n<p class=\"align-center\"><br /><span style=\"font-weight: bold;\">Slack brings all your communication together</span></p>\r\n<p><br />Teamwork in Slack happens in channels &mdash; a single place for messaging, tools and files &mdash; helping everyone save time and collaborate together.</p>\r\n<p class=\"align-center\"><br /><span style=\"font-weight: bold;\">Search turns conversations into common knowledge</span></p>\r\n<p class=\"align-left\"><br />&bull;&nbsp;&nbsp;&nbsp; Search everything that&rsquo;s been posted in channels or your messages. Learn the context of past decisions or see if someone&rsquo;s already solved the problem at hand.<br />&bull;&nbsp;&nbsp;&nbsp; Even if you archive or leave a channel, its contents are searchable for future reference. Your conversations become common institutional knowledge.</p>\r\n<p class=\"align-center\"><br /><span style=\"font-weight: bold;\">Collaboration beyond colleagues</span><br /><br /></p>\r\n<p class=\"align-left\">Share channels with companies and businesses you regularly work with &ndash; like clients, vendors, and partners &ndash; to bring all the right people into the same room</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Face-to-face and -screen</span></p>\r\n<p class=\"align-left\"><br />Talk it out over voice or video calls directly from Slack. And if you need to show your work, you can share your screen, too.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Integrated file sharing</span></p>\r\n<p class=\"align-left\">Drag-and-drop PDFs, images, videos and other files directly into Slack. Get feedback on your work and create an archive of your progress.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Security and protection</span></p>\r\n<ul>\r\n<li>Independently assessed for compliance to various security standards, including SOC 2 Type II, ISO 27001, and HIPAA</li>\r\n<li>Single-sign-on via industry standard authentication protocols</li>\r\n<li>Support for two-factor authentication</li>\r\n<li>Encryption of data in transit and at rest</li>\r\n<li>Integrated with best-in-class DLP, EMM, eDiscovery, and archival partners</li>\r\n</ul>\r\n<p class=\"align-left\">Source: <a href=\"https://slack.com/intl/en-ua/features\" target=\"_blank\" rel=\"noopener\">slack.com/intl/en-ua/features</a></p>","shortDescription":"Slack gives your team the power and alignment you need to do your best work. It is the collaboration software that moves work forward by streamlining it with integrated tools.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":6,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Slack","keywords":"","description":"<p class=\"align-center\"><span style=\"font-weight: bold;\">The collaboration software that moves work forward</span></p>\r\n<p><br /><span style=\"font-weight: bold;\">Slack </span>is a layer of the business technology stack that brings together people, data, and ap","og:title":"Slack","og:description":"<p class=\"align-center\"><span style=\"font-weight: bold;\">The collaboration software that moves work forward</span></p>\r\n<p><br /><span style=\"font-weight: bold;\">Slack </span>is a layer of the business technology stack that brings together people, data, and ap","og:image":"https://old.roi4cio.com/fileadmin/user_upload/slack.png"},"eventUrl":"","translationId":3721,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":109,"title":"Instant messaging"}],"testingArea":"","categories":[{"id":495,"title":"Instant Communications Applications","alias":"instant-communications-applications","description":" Instant messaging (IM) technology is a type of online chat that offers real-time text transmission over the Internet. 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Depending on the IM protocol, the technical architecture can be peer-to-peer (direct point-to-point transmission) or client-server (an Instant message service center retransmits messages from the sender to the communication device).\r\nBy 2010, instant messaging over the Web was already in sharp decline, in favor of messaging features on social networks. The most popular IM platforms, such as AIM, closed in 2017, and Windows Live Messenger was merged into Skype. Today, most instant messaging takes place on messaging apps which by 2014 had more users than social networks.\r\nInstant messaging is a set of communication technologies used for text-based communication between two or more participants over the Internet or other types of networks. IM–chat happens in real-time. Of importance is that online chat and instant messaging differ from other technologies such as email due to the perceived quasi-synchrony of the communications by the users. Some systems permit messages to be sent to users not then 'logged on' (offline messages), thus removing some differences between IM and email (often done by sending the message to the associated email account).\r\nIM allows effective and efficient communication, allowing immediate receipt of acknowledgment or reply. However IM is basically not necessarily supported by transaction control. In many cases, instant messaging includes added features which can make it even more popular. For example, users may see each other via webcams, or talk directly for free over the Internet using a microphone and headphones or loudspeakers. Many applications allow file transfers, although they are usually limited in the permissible file-size.\r\nIt is usually possible to save a text conversation for later reference. Instant messages are often logged in a local message history, making it similar to the persistent nature of emails. ","materialsDescription":" <span style=\"font-weight: bold;\">What is instant messaging used for?</span>\r\nInstant messaging (IM) technology is a type of online chat that offers real-time text transmission over the Internet. A LAN messenger operates in a similar way over a local area network. Short messages are typically transmitted between two parties when each user chooses to complete a thought and select &quot;send&quot;.\r\n<span style=\"font-weight: bold;\">What kind of protocols are used in instant messaging applications?</span>\r\nTwo of the main protocols used for instant messaging in the market today are WebSocket and XMPP.\r\n<span style=\"font-weight: bold;\">What is the difference between texting and instant messaging?</span>\r\nText messaging, or simply &quot;texting,&quot; is a cellular phone service typically limited to 160 characters, whereas instant messaging is usually a computer session with longer message size. Both text messaging and instant messaging are often called just plain &quot;messaging.&quot;\r\n<span style=\"font-weight: bold;\">What are the key features of instant messaging?</span>\r\nThe exchange of text has long been the chief function of instant messaging, but it is now one feature of many. The ability to insert images and emojis into messages is now standard in many clients, as are file transfers. Facebook Messenger even enables users to send money via IM.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Instant_Communications_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":2005,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Logmein__logo_.png","logo":true,"scheme":false,"title":"LogMeIn GoToMeeting","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"logmein-gotomeeting","companyTitle":"LogMeIn","companyTypes":["supplier","vendor"],"companyId":4494,"companyAlias":"logmein","description":"<span lang=\"EN\">GoToMeeting is a software package for personal and group online meetings, desktop sharing, and real-time video conferencing. Conversations are protected by high-security encryption and additional passwords. The capabilities built into GoToMeeting open the way for remote communication, collaboration, networking - before, during and after online meetings. The solution has exactly the same interface, regardless of which device it runs on. Any operating systems on PC (MacOS, Windows, Chrome OS, Linux) and mobile devices (iOS, Android, Windows) are supported.</span>\r\n\r\n<b><span lang=\"EN\">Some of the most useful features of GoToMeeting include: </span></b>\r\n<b><span lang=\"EN\">Screen sharing</span></b><span lang=\"EN\">. Share your desktop, smartphone or tablet screen quickly and securely. </span>\r\n<b><span lang=\"EN\">High quality sound</span></b><span lang=\"EN\">. Even on channels with very low bandwidth, high quality communication is ensured. </span>\r\n<b><span lang=\"EN\">Audio conferencing</span></b><span lang=\"EN\">. Integrated VoIP conferencing that saves customer time and money </span>\r\n<b><span lang=\"EN\">Video conferencing</span></b><span lang=\"EN\">. Multi-point HD video communication supported</span>\r\n<b><span lang=\"EN\">Simple organization of a virtual meeting</span></b><span lang=\"EN\">. Meetings are available on PC, smartphone, tablet. </span>\r\n<b><span lang=\"EN\">Drawing tools and screen sharing</span></b><span lang=\"EN\">. </span>\r\n<b><span lang=\"EN\">Virtual whiteboard</span></b><span lang=\"EN\">. </span>\r\n<b><span lang=\"EN\">Demonstration of presentations</span></b><span lang=\"EN\">. During meetings, you can capture presentation slides and save them in an easy-to-download PDF format </span>\r\n<b><span lang=\"EN\">Record and abstracts of the meeting</span></b><span lang=\"EN\">. Notes and notes are generated in real time, which can be conveniently and quickly shared with colleagues after the meeting </span>\r\n<b><span lang=\"EN\">Strong security, privacy, and regulatory compliance</span></b><span lang=\"EN\">. Supports SSL encryption, AES-256, the solution meets HIPAA.</span>","shortDescription":"GoToMeeting is a software package for personal and group online meetings, desktop sharing, and real-time video conferencing.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":15,"sellingCount":9,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"LogMeIn GoToMeeting","keywords":"","description":"<span lang=\"EN\">GoToMeeting is a software package for personal and group online meetings, desktop sharing, and real-time video conferencing. Conversations are protected by high-security encryption and additional passwords. 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Web conferencing allows you to conduct online presentations, collaborate on documents and applications, view websites, videos, images.\r\nWeb conferences, as a rule, are Internet services that require the installation of a client program on each participant’s computer. Some services also provide access to a web conference via a browser using flash, java or a special plug-in.\r\nServices for web conferencing can include features and tools such as screen sharing (screen sharing or individual applications), whiteboard (interactive whiteboard), the ability to show web presentations, co-browsing (the ability to synchronously browse web pages), tools for annotations, monitoring the presence of participants, text chat, integrated VoIP communication, video communication, the ability to change the leader, the ability to give control over the mouse and keyboard, meeting moderation tools, feedback collection tools (on example, polls), tools for scheduling and inviting participants, the ability to record the progress of a web conference.\r\nOften, web conferencing is used with Internet services for audio and video calls (for example, Skype) or they provide conference calling via a regular telephone.","materialsDescription":" What is the first thing that strikes you when we look at businessmen who are trying to establish communication with each other online? All of them require: “Give more opportunities for web conferencing!”. Therefore, it is not at all surprising that the WebRTC technology is gaining the favor of an increasing number of small and medium-sized businesses.\r\nA recent study conducted by Software Advice showed that more than half of employees in small businesses prefer web conferences, noting their efficiency and usability. The advantages are especially noticeable in comparison with communications via telephone or the use of special applications. However, the benefits of web conferencing do not end there - according to the study, they not only increase the speed and quality of online meetings, but also provide a lot of opportunities for collaboration. In addition, and this is obvious, they reduce travel costs.\r\n<span style=\"font-weight: bold;\">Speed ​​and quality come first.</span>\r\nIt is worth noting that now small and medium businesses are almost gone from the use of communication hardware and use desktop computers and mobile devices. Despite the fact that audio and video conferences are still very popular (they are used by 45% and 50% of users, respectively), web conferences are actively replacing them. Judge for yourself - according to statistics, every third user selects them as a means of communication after the first experience of use.\r\nThe main reason for such a rapid growth in popularity is the speed and quality that web conferencing users provide. According to respondents, the main advantage of web conferences is the ability to organize a meeting much faster than before. Now there is no need to spend time on installing special applications like Skype or similar - any communication systems using any third-party programs are a thing of the past. Also worth noting is the ability to connect to the web conference literally in one click.\r\nMore than 40% of the people surveyed showed dissatisfaction with the tedious procedure of entering authorization data, noting the simplicity and convenience of connecting to the WebRTC web conference. All you need is access to the Internet!\r\n<span style=\"font-weight: bold;\">We work in a team</span>\r\nIt is no secret that the use of web conferencing significantly reduces the company's travel expenses. After all, booking tickets, searching for hotels and meeting places can result in a decent amount, which will seriously hurt the company's income. Using web conferences, you get the opportunity to arrange business meetings, even with overseas partners, without leaving your office. But that's not all! Web conferencing offers a range of tools to overcome language barriers. For example, in the field of healthcare, videoconferencing has been used to establish consultations between doctors and patients from completely different countries. With the help of online translators and other special features of web conferences, people can get the necessary help from qualified foreign specialists.\r\nDo not forget that web conferencing is not only a convenient way to hold a video call. You can arrange trainings for your team using file transfer and document display functions, as well as conduct job interviews without wasting time.\r\nIt is interesting to note that small and medium-sized businesses share their product samples with prospective clients using web conferences, turning them into a powerful marketing tool. This brings the business to a fundamentally new level, allowing the company to take a leading position in its industry!","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_Conferencing_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":2007,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/BlueJeans__logo_.jpg","logo":true,"scheme":false,"title":"BlueJeans Meetings","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"bluejeans-meetings","companyTitle":"BlueJeans","companyTypes":["vendor"],"companyId":4495,"companyAlias":"bluejeans","description":"<p>BlueJeans Meetings allows licensed users to easily schedule video meetings directly in Outlook. BlueJeans is a global platform for delivering exceptional meeting experiences across the workplace that boost productivity and keep people connected. We are driven by a passion for making video communications easy by enabling people to connect, face-to-face any time, any place, and from any device. The BlueJeans Meetings Add-in is designed to allow users to easily schedule BlueJeans video meetings without ever having to leave Outlook Calendar. With the click of a button, meetings are scheduled and the pertinent BlueJeans meeting information is sent via a calendar invitation. Users will need a BlueJeans account license in order to schedule meetings with the Add-in.</p>","shortDescription":"BlueJeans Meetings allows licensed users to easily schedule video meetings directly in Outlook.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":4,"sellingCount":20,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"BlueJeans Meetings","keywords":"","description":"<p>BlueJeans Meetings allows licensed users to easily schedule video meetings directly in Outlook. BlueJeans is a global platform for delivering exceptional meeting experiences across the workplace that boost productivity and keep people connected. We are driv","og:title":"BlueJeans Meetings","og:description":"<p>BlueJeans Meetings allows licensed users to easily schedule video meetings directly in Outlook. 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Some services also provide access to a web conference via a browser using flash, java or a special plug-in.\r\nServices for web conferencing can include features and tools such as screen sharing (screen sharing or individual applications), whiteboard (interactive whiteboard), the ability to show web presentations, co-browsing (the ability to synchronously browse web pages), tools for annotations, monitoring the presence of participants, text chat, integrated VoIP communication, video communication, the ability to change the leader, the ability to give control over the mouse and keyboard, meeting moderation tools, feedback collection tools (on example, polls), tools for scheduling and inviting participants, the ability to record the progress of a web conference.\r\nOften, web conferencing is used with Internet services for audio and video calls (for example, Skype) or they provide conference calling via a regular telephone.","materialsDescription":" What is the first thing that strikes you when we look at businessmen who are trying to establish communication with each other online? All of them require: “Give more opportunities for web conferencing!”. Therefore, it is not at all surprising that the WebRTC technology is gaining the favor of an increasing number of small and medium-sized businesses.\r\nA recent study conducted by Software Advice showed that more than half of employees in small businesses prefer web conferences, noting their efficiency and usability. The advantages are especially noticeable in comparison with communications via telephone or the use of special applications. However, the benefits of web conferencing do not end there - according to the study, they not only increase the speed and quality of online meetings, but also provide a lot of opportunities for collaboration. In addition, and this is obvious, they reduce travel costs.\r\n<span style=\"font-weight: bold;\">Speed ​​and quality come first.</span>\r\nIt is worth noting that now small and medium businesses are almost gone from the use of communication hardware and use desktop computers and mobile devices. Despite the fact that audio and video conferences are still very popular (they are used by 45% and 50% of users, respectively), web conferences are actively replacing them. Judge for yourself - according to statistics, every third user selects them as a means of communication after the first experience of use.\r\nThe main reason for such a rapid growth in popularity is the speed and quality that web conferencing users provide. According to respondents, the main advantage of web conferences is the ability to organize a meeting much faster than before. Now there is no need to spend time on installing special applications like Skype or similar - any communication systems using any third-party programs are a thing of the past. Also worth noting is the ability to connect to the web conference literally in one click.\r\nMore than 40% of the people surveyed showed dissatisfaction with the tedious procedure of entering authorization data, noting the simplicity and convenience of connecting to the WebRTC web conference. All you need is access to the Internet!\r\n<span style=\"font-weight: bold;\">We work in a team</span>\r\nIt is no secret that the use of web conferencing significantly reduces the company's travel expenses. After all, booking tickets, searching for hotels and meeting places can result in a decent amount, which will seriously hurt the company's income. Using web conferences, you get the opportunity to arrange business meetings, even with overseas partners, without leaving your office. But that's not all! Web conferencing offers a range of tools to overcome language barriers. For example, in the field of healthcare, videoconferencing has been used to establish consultations between doctors and patients from completely different countries. With the help of online translators and other special features of web conferences, people can get the necessary help from qualified foreign specialists.\r\nDo not forget that web conferencing is not only a convenient way to hold a video call. You can arrange trainings for your team using file transfer and document display functions, as well as conduct job interviews without wasting time.\r\nIt is interesting to note that small and medium-sized businesses share their product samples with prospective clients using web conferences, turning them into a powerful marketing tool. This brings the business to a fundamentally new level, allowing the company to take a leading position in its industry!","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_Conferencing_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":2011,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/lifesize_cloud.png","logo":true,"scheme":false,"title":"Lifesize Cloud","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"lifesize-cloud","companyTitle":"Lifesize","companyTypes":["supplier","vendor"],"companyId":4496,"companyAlias":"lifesize","description":"<p><span style=\"color: #616161;\">Lifesize Cloud is a combination of software, hardware, services, and UX, and is a service that offers convenient and affordable video connectivity for any smartphone, tablet computer, laptop, or specialized video equipment. Lifesize Cloud comes in the form of Software-as-a-service (SaaS) and is intended for organizations that wish to implement professional video conferencing without significant equipment and IT staff costs.</span> <span style=\"color: #616161;\">Lifesize Cloud is a new way to connect and collaborate with your employees. Lifesize Cloud allows you to quickly and without effort get natural remote video communication in organizations of all sizes - from small to large businesses. It is an affordable, simple and scalable videoconferencing solution that requires little or no IT intervention.</span> <span style=\"font-weight: bold;\"><span style=\"color: #616161;\">Key benefits of Lifesize Cloud:</span></span></p>\r\n<ul>\r\n<li><span style=\"color: #616161;\">Support for all classes of devices, including specialized video equipment. The ability to participate in video calls from a personal device - a smartphone, laptop, tablet or phone using the Lifesize Cloud application.</span></li>\r\n<li><span style=\"color: #616161;\">Room system LifeSize Icon supports by default. Lifesize Cloud without any additional licenses: just turn on the device and enter your account.</span></li>\r\n<li><span style=\"color: #616161;\">With anyone, anytime: Lifesize Cloud offers an unlimited number of guest connections to connect with subscribers outside your organization.</span></li>\r\n<li><span style=\"color: #616161;\">Unified tool for all types of communications. Centralized address book: the address book is automatically updated when new users are added - on all your devices! Full functionality: one click call, online subscriber status, instant call or scheduled calls, one-on-one video calls or group conferences, file sharing.</span></li>\r\n<li><span style=\"color: #616161;\">Full compatibility with standard videoconferencing systems</span></li>\r\n<li><span style=\"color: #616161;\">Group calls for up to 25 participants in the quality of HD video and audio, no need to worry about the number of ports on the server</span></li>\r\n<li><span style=\"color: #616161;\">Easy to purchase, easy to manage, flexible service plan for all types of teams and any budget: invite new users via the web form for instant expansion.</span></li>\r\n</ul>","shortDescription":"Lifesize Cloud is a combination of software, hardware, services, and UX, and is a service that offers convenient and affordable video connectivity for any smartphone, tablet or laptop.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":19,"sellingCount":8,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Lifesize Cloud","keywords":"","description":"<p><span style=\"color: #616161;\">Lifesize Cloud is a combination of software, hardware, services, and UX, and is a service that offers convenient and affordable video connectivity for any smartphone, tablet computer, laptop, or specialized video equipment. Lif","og:title":"Lifesize Cloud","og:description":"<p><span style=\"color: #616161;\">Lifesize Cloud is a combination of software, hardware, services, and UX, and is a service that offers convenient and affordable video connectivity for any smartphone, tablet computer, laptop, or specialized video equipment. Lif","og:image":"https://old.roi4cio.com/fileadmin/user_upload/lifesize_cloud.png"},"eventUrl":"","translationId":2012,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":56,"title":"Web Conferencing Applications"}],"testingArea":"","categories":[{"id":367,"title":"Web Conferencing Applications","alias":"web-conferencing-applications","description":" Web conferencing is the common name for technology and tools for online meetings and real-time collaboration. Web conferencing allows you to conduct online presentations, collaborate on documents and applications, view websites, videos, images.\r\nWeb conferences, as a rule, are Internet services that require the installation of a client program on each participant’s computer. Some services also provide access to a web conference via a browser using flash, java or a special plug-in.\r\nServices for web conferencing can include features and tools such as screen sharing (screen sharing or individual applications), whiteboard (interactive whiteboard), the ability to show web presentations, co-browsing (the ability to synchronously browse web pages), tools for annotations, monitoring the presence of participants, text chat, integrated VoIP communication, video communication, the ability to change the leader, the ability to give control over the mouse and keyboard, meeting moderation tools, feedback collection tools (on example, polls), tools for scheduling and inviting participants, the ability to record the progress of a web conference.\r\nOften, web conferencing is used with Internet services for audio and video calls (for example, Skype) or they provide conference calling via a regular telephone.","materialsDescription":" What is the first thing that strikes you when we look at businessmen who are trying to establish communication with each other online? All of them require: “Give more opportunities for web conferencing!”. Therefore, it is not at all surprising that the WebRTC technology is gaining the favor of an increasing number of small and medium-sized businesses.\r\nA recent study conducted by Software Advice showed that more than half of employees in small businesses prefer web conferences, noting their efficiency and usability. The advantages are especially noticeable in comparison with communications via telephone or the use of special applications. However, the benefits of web conferencing do not end there - according to the study, they not only increase the speed and quality of online meetings, but also provide a lot of opportunities for collaboration. In addition, and this is obvious, they reduce travel costs.\r\n<span style=\"font-weight: bold;\">Speed ​​and quality come first.</span>\r\nIt is worth noting that now small and medium businesses are almost gone from the use of communication hardware and use desktop computers and mobile devices. Despite the fact that audio and video conferences are still very popular (they are used by 45% and 50% of users, respectively), web conferences are actively replacing them. Judge for yourself - according to statistics, every third user selects them as a means of communication after the first experience of use.\r\nThe main reason for such a rapid growth in popularity is the speed and quality that web conferencing users provide. According to respondents, the main advantage of web conferences is the ability to organize a meeting much faster than before. Now there is no need to spend time on installing special applications like Skype or similar - any communication systems using any third-party programs are a thing of the past. Also worth noting is the ability to connect to the web conference literally in one click.\r\nMore than 40% of the people surveyed showed dissatisfaction with the tedious procedure of entering authorization data, noting the simplicity and convenience of connecting to the WebRTC web conference. All you need is access to the Internet!\r\n<span style=\"font-weight: bold;\">We work in a team</span>\r\nIt is no secret that the use of web conferencing significantly reduces the company's travel expenses. After all, booking tickets, searching for hotels and meeting places can result in a decent amount, which will seriously hurt the company's income. Using web conferences, you get the opportunity to arrange business meetings, even with overseas partners, without leaving your office. But that's not all! Web conferencing offers a range of tools to overcome language barriers. For example, in the field of healthcare, videoconferencing has been used to establish consultations between doctors and patients from completely different countries. With the help of online translators and other special features of web conferences, people can get the necessary help from qualified foreign specialists.\r\nDo not forget that web conferencing is not only a convenient way to hold a video call. You can arrange trainings for your team using file transfer and document display functions, as well as conduct job interviews without wasting time.\r\nIt is interesting to note that small and medium-sized businesses share their product samples with prospective clients using web conferences, turning them into a powerful marketing tool. This brings the business to a fundamentally new level, allowing the company to take a leading position in its industry!","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_Conferencing_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":2017,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/ETutorium__logo_.png","logo":true,"scheme":false,"title":"eTutorium Webinar","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"etutorium-webinar","companyTitle":"eTutorium","companyTypes":["supplier","vendor"],"companyId":4499,"companyAlias":"etutorium","description":"<p>eTutorium Webinar is a multifunctional tool for conducting trainings, webinars, web conferences and lessons, created for communication with students, colleagues and clients. The software helps to improve the collection through surveys, tests, presentations and chatting. The system is available on the web and works on both PCs and mobile devices without installing additional applications. The service can be used in various areas of small, medium and large businesses for product presentations, marketing campaigns, teamwork on corporate tasks. Specialists of educational institutions, coaches and consultants will appreciate the possibility of creating lessons in the interactive training mode, and students, freelancers and other private individuals will be able to receive information and take courses remotely. The platform allows you to record video tutorials without time limits, add annotations to webinars, connect listeners to conferences and chat with them. Available options are screen display and presentation of presentations, creating a landing page and registering for events. Participants can be involved in the process by transferring to them the leading role during conferences and blocking unwanted guests. Automatic email sending will help remind students about the beginning of the course, and the collaboration board optimizes learning. The speaker can customize the system interface taking into account the company's branding and embed banners. Record settings allow you to receive a link to the listened seminar immediately after its completion. The tool \"promler\" offers to register tips for the presentation slides, which will be visible only to the speaker. For better communication and assessment of the audience&rsquo;s knowledge, surveys and tests are provided. Summary statistics in charts and graphs contains data for each session: the number of participants, the duration of the webinar, the level of activity. Analytics can be viewed in your account and uploaded to PDF. <span style=\"font-weight: bold;\">Key features:</span></p>\r\n<ul>\r\n<li>Moderation of participants</li>\r\n<li>Instant record conversion</li>\r\n<li>\"Souffleur\" for speaker</li>\r\n<li>Changing roles during the session</li>\r\n<li>Scheduling meetings</li>\r\n</ul>","shortDescription":"eTutorium Webinar is a multifunctional tool for conducting trainings, webinars, web conferences and lessons, created for communication with students, colleagues and clients.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":9,"sellingCount":12,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"eTutorium Webinar","keywords":"","description":"<p>eTutorium Webinar is a multifunctional tool for conducting trainings, webinars, web conferences and lessons, created for communication with students, colleagues and clients. 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Web conferencing allows you to conduct online presentations, collaborate on documents and applications, view websites, videos, images.\r\nWeb conferences, as a rule, are Internet services that require the installation of a client program on each participant’s computer. Some services also provide access to a web conference via a browser using flash, java or a special plug-in.\r\nServices for web conferencing can include features and tools such as screen sharing (screen sharing or individual applications), whiteboard (interactive whiteboard), the ability to show web presentations, co-browsing (the ability to synchronously browse web pages), tools for annotations, monitoring the presence of participants, text chat, integrated VoIP communication, video communication, the ability to change the leader, the ability to give control over the mouse and keyboard, meeting moderation tools, feedback collection tools (on example, polls), tools for scheduling and inviting participants, the ability to record the progress of a web conference.\r\nOften, web conferencing is used with Internet services for audio and video calls (for example, Skype) or they provide conference calling via a regular telephone.","materialsDescription":" What is the first thing that strikes you when we look at businessmen who are trying to establish communication with each other online? All of them require: “Give more opportunities for web conferencing!”. Therefore, it is not at all surprising that the WebRTC technology is gaining the favor of an increasing number of small and medium-sized businesses.\r\nA recent study conducted by Software Advice showed that more than half of employees in small businesses prefer web conferences, noting their efficiency and usability. The advantages are especially noticeable in comparison with communications via telephone or the use of special applications. However, the benefits of web conferencing do not end there - according to the study, they not only increase the speed and quality of online meetings, but also provide a lot of opportunities for collaboration. In addition, and this is obvious, they reduce travel costs.\r\n<span style=\"font-weight: bold;\">Speed ​​and quality come first.</span>\r\nIt is worth noting that now small and medium businesses are almost gone from the use of communication hardware and use desktop computers and mobile devices. Despite the fact that audio and video conferences are still very popular (they are used by 45% and 50% of users, respectively), web conferences are actively replacing them. Judge for yourself - according to statistics, every third user selects them as a means of communication after the first experience of use.\r\nThe main reason for such a rapid growth in popularity is the speed and quality that web conferencing users provide. According to respondents, the main advantage of web conferences is the ability to organize a meeting much faster than before. 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