Categories
Problems that solves
Low quality of customer service
High costs of routine operations
No automated business processes
No support for mobile and remote users
Low employee productivity
High costs of IT personnel
Failure to attract new customers
Customer attrition
Low quality of customer support
High costs
Values
Reduce Costs
Enhance Staff Productivity
Improve Customer Service
Increase Customer Base
Expand Sales Geography
Support Customers
Enhance Competitive Ability
reply.ai Chatbot Platform
reply.ai is the enterprise-level chatbot building & management platform.
About Product
Description
AI Chatbots for Customer Service
Build
Drag-and-drop, the code-free interface for conversation design. Our enterprise chatbot solution allows you to build once, and deploy omnichannel bots.
Optimize
Optimize your customer care bots with built-in CRM, real-time analytics, and conversation insights. Deploy at scale customer service automation.
Expand
Deploy e-commerce bots for Shopify and Magento. Use our enterprise chatbot solution to build an AI-powered customer service bot on Zendesk, Khoros or Kustomer. Power up your customer experience with AI.
Competitive products
User features
Roles of Interested Employees
Chief Executive Officer
Chief Information Officer
Chief Sales Officer
Operational Manager
Sales Management
Marketing Management
Consultant
Organizational Features
Web-based customer portal
Mobile users
Internet access is available for employees
Social networks are used