Categories
Problems that solves
Customer attrition
No unified email system
No unified address book
No control over data access
Inability to forecast execution timelines
Poor timing of management decision making
Risk or Leaks of confidential information
Low quality of customer service
Non-existent or decentralized IT incidents' management
High costs of routine operations
No automated business processes
No control over implementation
Values
Enhance Staff Productivity
Ensure Security and Business Continuity
Improve Customer Service
Support Decision Making
Ensure Compliance
Increase Customer Base
Generate Business Reports
Support Customers
Enhance Competitive Ability
About Product
Description
A CRM solution helps you simplify the sales process, shorten sales cycles, and make the most of every sales opportunity.
CRM software automates sales tasks such as creating quotes and orders, forecasting sales, progressing leads and converting them to opportunities using sales workflows. Using CRM software, your marketing team can identify the sources of leads, opportunities and closed sales.
They can also find customer information for upcoming campaigns and send targeted email marketing campaigns. When customers place orders for your products or services after these marketing campaigns, you can track these orders using an ERP or business management solution, like Sage 200cloud.
Gain reliable insight and act
Evaluate where your business stands, and make more informed business decisions you can be confident about.
Understand your customers better
Deliver an exceptional customer experience to improve customer retention and drive revenue growth.
Collaborate effectively
Avoid duplication of work, empowering your teams to work faster and smarter. With a single solution, everyone becomes more productive and efficient.
Accelerate team performance
With access to a wealth of sales information, your salespeople are equipped to sell smarter and more efficiently, never missing an important deal.
How Sage CRM helps your business
From Sales, Marketing, and Service modules to fully integrated CRM, we help extend the power of your Sage Business Management Solution right across your business. You'll get access to the accurate data you need to make informed business decisions.
Help your teams accomplish more
Avoid duplication of work and handle customer relationships more efficiently with a consolidated view of data.
Track campaigns with MailChimp and Sage CRM
Based on your latest customer information, send email campaigns in MailChimp, track it with Sage CRM and drive growth upwards.
Improve customer service
Gain an end-to-end view of the customer life cycle based on reliable data and capitalize on up-sell and cross-sell opportunities.
User features
Organizational Features
Internet access is available for employees