SurveyMonkey
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Categories

Problems that solves

Poor communication and coordination among staff

Low speed of report generation

Shortage of information for decision making

Low quality of customer support

Customer attrition

Failure to attract new customers

HR management

Values

Enhance Staff Productivity

Improve Customer Service

Support Decision Making

Appraise and Train Staff

Support Customers

Manage and Control Staff

SurveyMonkey

Use SurveyMonkey to drive your business forward by using our free online survey tool to capture the voices opinions of the people who matter most to you.

Description

Creating, collecting and analyzing data from million of respondents has become an easy feat through SurveyMonkey. Built-in with configurable and collaborative attributes, this online survey tool can serve almost all the research based purposes of the conducting surveys.  Long and short, simple and complex surveys can be created within minutes. And, the customizable features add to the interactive interface that SurveyMonkey offers to its users. One of the amazing features of SurveyMonkey is the wide question bank that offers specific inbuilt and customizable questions with regards to the different types such as customer satisfaction, employee feedback, demographics, community, healthcare, market research, human resources, events, political and non-profit; you can always add more questions to the survey as per your requirements. SurveyMonkey can provide an impetus for making smart and wise decisions related to the different areas of enterprises. The reporting and analysis tool can accelerate the data-driven decisions and help organizations take measures to implement the suggested actions by these survey results. With SurveyMonkey, team collaborations can also be improved. Surveys can be filled out and shared across teams within organizations through one single account. This can prevent immense hassle that can come while manually analyzing, discussing or sharing the survey results. And if you are worried about the security of survey data, SurveyMonkey offers the best security encrypted survey platform. Data is validated by TRUSTe, Norton, and HIPAA features.

Benefits

  • Access surveys from any device
  • Have access to world-class data security standards
  • Share files with team without sharing passwords
  • Customize your survey appearance
  • Use survey quality metric to measure the quality and expected performance
  • Diverse distribution methods available
  • Use AB test to compare two surveys

Main features of SurveyMonkey are:

  •     Text analysis
  •     Survey Templates
  •     SPSS integration
  •     Skip Logic
  •     Real-time results
  •     Net Promoter Score
  •     Filter and cross-tabbing
  •     Export Results to Excel and PDF
  •     Enterprise-grade features
  •     Customizable Survey Links
  •     Customizable Design Themes
  •     Custom reporting
  •     Custom branding
  •     Consolidated account management
  •     Answer Validation

 

Scheme of work

 Scheme of work