TeamViewer
1.00

Problems that solves

Low quality of customer service

Low quality of customer support

Decentralization of management

Insufficient risk management

Poor communication and coordination among staff

Values

Ensure Security and Business Continuity

Improve Customer Service

Manage Risks

Support Customers

TeamViewer

TeamViewer is a comprehensive, remote access, remote control and remote support solution that works with almost every desktop and mobile platform, including Windows, macOS, Android, and iOS.

Product presentation

Description

TeamViewer is a comprehensive, remote access, remote control and remote support solution that works with almost every desktop and mobile platform, including Windows, macOS, Android, and iOS. TeamViewer lets you remote in to computers or mobile devices located anywhere in the world and use them as though you were there. Plus, you can remotely connect to servers, commercial-grade machines, and IoT devices from anywhere, at any time through our secure global remote access network. One integrated solution for all your remote connectivity needs. Remote Support Deliver Instant Remote Support to Customers and Employees Tech mishaps happen. Computer glitches, system crashes, and device failures can bring business to a standstill. Instead of making on-site service calls that take time and increase costs, IT pros choose TeamViewer to provide instant remote support for their clients. Top Features:
  • Ad-hoc support for clients and employees
  • Custom branding for support applications
  • Integrated service case management and integrations for major service desk systems
  • Leave sticky notes on remote computers
  • Integrations for Mobile Device Management and other apps
Remote Access Access Remote PCs, Mobiles, and Servers — or Work From Home Working from home. Away on business trips. With TeamViewer remote access tools, you can stay productive no matter where you are. Your desktop files and applications are just a few clicks away. Even mobile devices and servers can be securely accessed — all without VPN. Top Features:
  • Permanent access for unattended devices
  • Wake-on-LAN and remote rebooting
  • Black screen for private remote access
  • Secure, flexible file sharing
  • Remote Printing for Windows and MacOS
Mobile Device Support Support Mobile and Commercial-Grade Devices — Anywhere, Anytime Need to access, manage, and support mobile devices, even when no one’s there? No problem just set up permanent unattended remote access to mobile devices, computers, and servers, or even IoT devices, point of sale (POS) machines, kiosks, or digital signage. Top Features:
  • Share Your Screen on iPhones and iPads
  • Transfer files  securely, and manage transfers in the Files app on iOS
  • Mobile-to-mobile  connections
  • View system diagnostics in the TeamViewer desktop app
  • Chat via text, take screenshots, or control processes on the supported device

User features

Roles of Interested Employees

Chief Information Officer

IT Management

Operational Manager

Organizational Features

ISO 27001 Compliance

GDPR Compliance

Mobile users

Internet access is available for employees