The Sprout Platform
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Categories

Problems that solves

No unified email system

Shortage of inhouse software developers

Total high cost of ownership of IT infrastructure (TCO)

Shortage of inhouse IT resources

No support for mobile and remote users

High costs of IT personnel

Shortage of inhouse IT engineers

Failure to attract new customers

Customer attrition

Low quality of customer support

High costs

Values

Reduce Costs

Improve Customer Service

Increase Customer Base

Expand Sales Geography

The Sprout Platform

Built to help today’s smartest social businesses put their consumers at the center of their strategic approach.

Description

Analytics Drive strategic decision making across the business with access to rich social data and analytics. Engagement Streamline and effectively scale monitoring and engagement efforts with a unified inbox. Publishing Effortlessly plan, create, manage and deliver content and campaigns as a team. Listening Uncover trends and actionable insights from social data to inform marketing strategy.

User features

Roles of Interested Employees

Chief Executive Officer

Chief Information Officer

Chief Sales Officer

Other CxO

Sales Management

IT Management

Marketing Management

Organizational Features

Web-based customer portal

Mobile users

Internet access is available for employees