Zoho Assist

Zoho Assist is cloud-based remote support and remote access software that helps you support customers from a distance through web-based, on-demand remote support sessions. Set up unattended remote access and manage remote PCs, laptops, mobile devices, and servers effortlessly. A few seconds is all you need to establish secure connections to offer your customers remote support solutions.

 

Outsourced IT & MSP Support

Remotely access computers anywhere in the world with ease. With remote access software you can manage remote computers efficiently to improve customer satisfaction.

Customer Support

Connect to customers' remote desktops. Establishing remote PC access allows you to troubleshoot faster and ensures your customers are happy.

IT Help Desks

Empower your IT help desk with a remote desktop software to resolve customers' issues remotely. Speed up resolution time and deliver outstanding service.

 

Connect Remotely. Save time and money.

On-demand remote support

Troubleshoot a remote computer through ad-hoc or on-demand remote sessions with no prior installation. Invitees can also join a session through an email invite.

Unattended remote access

Set up unattended remote access for computers, both inside and outside LAN. Mass deployment options available. Assist supports both Windows and Mac.

File transfer

File transfer during a live session will help you send updates, patches, or any type of file to the remote computer. The transfer is completely secure with SSL 256-bit AES encryption.

Voice and Video Chat

Interact with your customer and resolve issues faster by connecting to them on a voice or video chat during a remote session.

Reboot and reconnect

The remote access software solution allows technicians to reboot any remote desktop with a single click and reconnect to the session without losing control.

Multiple Monitor Support

Navigate between any number of monitors connected to the remote computer. Assist automatically detects active monitors in use.