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BMC Remedy IT Service Management

BMC Remedy IT Service Management includes industry-leading applications - Customer Support BMC Remedy Service Desk, Asset Management Module BMC Remedy Asset Management, Change Management Module BMC Remedy Change Management, and BMC Service Level Management Service Level Management module. BMC Remedy IT Service Management Suite (BMC Remedy ITSM Suite) provides out of-the-box IT Information Library (ITIL) service support functionality. BMC Remedy ITSM Suite streamlines and automates the processes around IT service desk, asset management, and change management operations. It also enables you to link your business services to your IT infrastructure to help you manage the impact of technology changes on business and business changes on technology --- in real time and into the future. In addition, you can understand and optimize the user experience, balance current and future infrastructure investments, and view potential impact on the business by using a real-time service model. All this helps you manage what matters to deliver Business Service Management (BSM). BMC Remedy OnDemand is a cloud-based software as a service (SaaS) offering that gives your organization access to all the benefits of BMC's industry-leading IT Service Management solutions — without the costs and overhead associated with hosting and managing on-premise software. It enables you to consume BMC Remedy ITSM Suite by subscribing to a hosted service, which offers centralized hosting of BMC applications and data. Software upgrades are included as part of the service as soon as they become available.
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Ivanti Unified Endpoint Manager (UEM)

Ivanti® Unified Endpoint Manager—or Ivanti UEM—increases user and IT productivity by helping IT administrators gather detailed device data, automate software and OS deployments, personalize workspace environments, and fix user issues quickly. Ivanti UEM is the only solution that personalizes the user workspace, while letting IT Analysts and Admins do their magic for all devices from one management experience—not through two, three, four or more consoles. Act Faster with Greater Visibility The discovery and inventory of all endpoints is key to unifying IT. When you add the right data integrated into a business-value dashboard, life in IT becomes clearer and actions happen faster. Ivanti® Xtraction helps you create business-value dashboards easily—without data scientists or gurus—and ties together all your information into data visualizations that make sense and promote quick action from your teams. Unified Management Across More Devices Organizations must address how to manage and enable the operating systems, applications, and profiles in corporate environments. It’s time to end the complexities of separate solutions for Enterprise Mobility Management (EMM), client management, and user experience management. When you deploy the right Unified Endpoint Management (UEM) solution, expect it to do the following:
  • Simplify and secure enterprise mobility alongside your users’ laptops and desktops
  • Apply policies, personalization, and actions quickly across all devices
  • Provide assets or services to users via self-service or a targeted distribution
  • Leverage the intelligence of the system to determine which users and devices get what
No one else can do this like Ivanti because others don’t unify the management of all systems users leverage—Windows (physical and virtual), macOS, Linux, Unix, iOS, and Android. We even help you manage IoT devices like Apple TV and Raspberry Pi. Modern Management for Windows 10 Ivanti Unified Endpoint Management allows you to migrate users’ personal settings and files easily to Windows 10. However, migration is only the start of the Windows 10 journey, automates the large, frequent Windows-as-aService updates with minimized network overhead. The solution will also help you onboard new Windows devices quickly by leveraging Windows Autopilot, without requiring Microsoft InTune®, giving you a way to provision users’ devices with “zero-touch” from IT. The user receives their new Windows 10 device ready to go from the first time they power on their device. Experiences that Deliver User Productivity Your users want more than content; they long for a better user experience—achieved through a user workspace that’s personalized. A personalized workspace also delivers higher productivity when logon times are reduced and desktop responsiveness is improved. Witness the number of support calls drop as you increase user satisfaction. Plus, help your new employees start out right by ensuring all their devices are configured consistently, ready to help them excel at their jobs. Integration that Unifies IT It’s the ultimate in UEM because it includes the user experience. It also integrates seamlessly with endpoint security and patching that is managed from the same management console. With other vendors there is swivel chair management to accomplish anything and finger pointing when something goes wrong. The Ivanti solution also integrates across IT disciplines to create unified solutions focused on asset tracking and license compliance, service management, and automation for digital transformation.
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2.70

Microsoft System Center Configuration Manager (SCCM)

SCCM components include Policy Infrastructure Service Window Manager CCM Scheduler State System CCM CI SDK DCM Agent DCM Reporting CI Agent MTC CI Store CI Downloader CI Task Manager CI State Store Content In[fra]structure Software Distribution Reporting
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Skybox Change Manager (CM)

Enterprises have to deal with a constant stream of firewall change requests. Despire the pressure that may be felt by the volume of those requests, or any implementation errors, it’s important that availability, security and compliance are not compromised. Skybox® Change Manager fully automates firewall change management workflows, including rule creation, recertification and deprovisioning. And its analytics–driven automation ensures each change is properly handled from request to implementation and verification. Change Manager delivers automated modeling capabilities to assess potential business impacts, and closed-loop rule life cycle management to verify that every change is executed as intended. With customized, automated workflows, IT security teams can improve change management efficiency by up to 80 percent.* With Skybox Change Manager, you can:
  • Fully automate firewall change management workflows, improving communication and efficiency across security teams
  • Validate proposed firewall changes by checking for access and rule policy violations, as well as new vulnerabilities
  • Use formalized tickets and closed-loop workflows to ensure changes match the original intent
  • Customize and simplify processes to reduce change management time by 80 percent*
  • Establish end-to-end rule life cycle management for secure infrastructure and optimized firewalls
Change Manager Benefits Fully Automates Firewall Change Workflows
  • Reduces the chance of human errors and rollbacks of incorrect changes
  • Enables customizable change workflow based on type of request
  • Ensures accurate change planning and implementation within the context of the network
  • Provides option for automated provisioning for select firewall changes
Simplifies and Formalizes Rule Recertification
  • Automates rule recertification workflow
  • Calculates change risk to inform decisions on when next to review rule
  • Streamlines review process by maintaining information on stakeholders
Assesses Risk and Compliance Issues of Proposed Changes
  • Identifies potential compliance issues and vulnerability exposures to new portions of the network a proposed change could introduce
  • Models change impact on network security and compliance before implementation
Ensures Change Compliance
  • Establishes a fully automated approval process from change request through implementation and verification
  • Delivers a complete and verifiable audit trail and change reconciliation report
  • Provides closed-loop change management capabilities to ensure all changes are implemented as intended
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Skybox Firewall Assurance (FA)

Skybox® Firewall Assurance provides comprehensive automation of firewall management tasks across different firewall vendors and complex rulesets. It simplifies compliance management, ensuring the state of your network is always in line with security policy design. And Firewall Assurance supports implementation of DISA STIGs and CIS benchmarks. Skybox also helps reduce risk on firewalls themselves, so they can better protect your assets. With config data, OS versions and powerful analytics, Firewall Assurance can spot vulnerabilities on firewall devices. Designed as a complete firewall life cycle management solution, Firewall Assurance empowers you to:
  • Analyze virtual and cloud–based firewalls to better control east–west or north–south traffic
  • Detect security and compliance problems using out–of–the–box or customized policies
  • Track changes for continuous firewall monitoring
  • Clean up and optimize firewall rules
  • Normalize firewall rulesets for a consistent view across multiple vendors
FIREWALL ASSURANCE BENEFITS
  • Identify security policy violations and platform vulnerabilities on your firewalls
  • Get change recommendations to fix overly permissive rules through syslog and ACL data analysis
  • Analyze how network traffic could flow through a firewall
  • Automate firewall management for traditional, next–gen, virtual and cloud–based firewalls
When you’re responsible for keeping your network secure and firewalls compliant and optimized, you need to see how firewall rules and configurations impact your attack surface. Powerful analytics deliver accurate insights on–demand, and automated end–to–end rule life cycle management ensures continuous control of your firewalls. Delivers Continuous Detection of Security Threats and Compliance Risks
  • Highlights access policy violations and provides root cause analysis
  • Identifies rule conflicts and misconfigurations
  • Identifies vulnerabilities on firewalls
  • Incorporates compliance metrics and configuration analysis
Supports Next-Generation Firewalls
  • Supports next-generation firewall access and rule compliance at the user and application level
  • Shows the relationship between IPS signatures and vulnerability occurrences on assets, helping admins configure IPS signatures correctly
Provides Comprehensive Visibility and Reporting
  • Gives fast insight to how firewall risks impact your attack surface
  • Shows the relation between firewalls and zones on an interactive map
  • Automates reporting for firewall ruleset audits
Keeps Firewalls Continuously Optimized
  • Imports, combines and normalizes firewall data automatically from multiple vendors
  • Automates rule recertification to streamline rulesets and ensure compliance
  • Continuously monitors firewalls to eliminate security gaps
  • Targets redundant, hidden and obsolete rules for cleanup and optimization
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13
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Skybox Security Suite

The Skybox® Security Suite is a cyber risk management platform built to conquer security challenges in complex enterprise networks. By integrating with more than 120 networking and security technologies, the Suite gives exceptional and seamless visibility across physical IT, multi–cloud and OT networks. Our analytics and intelligence provide the context needed to bridge the gaps between point solutions, so security teams can fulfill the goals of vulnerability, threat, firewall and security policy management programs — even in the world’s largest organizations. TOTAL VISIBILITY See everything in your hybrid network in one view Skybox analyzes information from your organization’s assets and networks to provide a contextual understanding of your risk of cyberattack so you can proactively address that risk. Collecting data from a variety of sources, Skybox builds a model encompassing your:
  • Network topology (routers, load balancers, switches)
  • Security controls (firewalls, IPS, VPN)
  • Assets (servers, workstations, networks including traditional IT, multi–cloud and OT)
  • Vulnerabilities and threats
The model is regularly and automatically updated to reflect the actual state of your network. THREAT–CENTRIC VULNERABILITY MANAGEMENT Stop chasing the wrong vulnerabilities Skybox takes a fundamentally different approach to vulnerability management. Using asset, network and threat context, we focus remediation on vulnerabilities most likely to be attacked: those with active exploits in the wild and exposed in your environment. Skybox analyzes multiple factors to prioritize remediation, including:
  • Vulnerability severity
  • Compliance
  • Age
  • Location
  • Exploitability
  • Prevalence (density)
  • Asset role
  • Asset value
  • Threats
  • Network topology
  • Security controls
SECURITY POLICY MANAGEMENT Automate and orchestrate across your entire network Skybox delivers automated tasks and workflows to simplify and centralize security policy management across traditional IT, multi–cloud and OT networks.
  • Create analytics–driven, automated processes that scale and adapt to a growing network
  • Ensure firewall rules and security policies enable reliable connectivity and continuous compliance — without exposing the organization to risky attack vectors
  • Streamline the creation of new firewall rules and efficiently manage rule recertification
  • Perform same–day audits and simplify reporting
The Suite includes 5 modules and Research Lab’s intelligence feed on a common platform. Modules can be licensed individually or together:
  • Skybox® Vulnerability Control
  • Skybox® Change Manager
  • Skybox® Firewall Assurance
  • Skybox® Network Assurance
  • Skybox® Horizon
  • Skybox® Research Lab
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The ROI4CIO Product Catalog is a database of business software, hardware, and IT services. Using filters, select IT products by category, supplier or vendor, business tasks, problems, availability of ROI calculator or price calculator. Find the right business solutions by using a neural network search based on the results of deployment products in other companies.