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Our mission is to help business owners find the best software to fit their needs and to provide vendors with an effective way to find potential clients. Each FinancesOnline.com review is prepared by a team of experts who do their best to create a comprehensive and unbiased overview of the software discussed. In addition to every FinancesOnline.com review our journalists publish extensive guides, market analyses and software comparisons to give our readers an insight into the SaaS market.\r\nBefore FinancesOnline became the fastest growing independent review platform for B2B, SaaS and financial solutions it was first an innovative idea of a directory that would help business owners find the best solution to fit their needs.\r\nIts CEO and founder Sebastian Lambert explains that it all started when he was looking for reliable software solutions that would allow him to improve the efficiency of his employees and let his company grow by automating sales and customer support processes.\r\nHe soon realized that there are literally hundreds of such solutions and there was no easy way to find the ones that would fit his company best. Finding such tools that met his requirements took him weeks of time-consuming and frustrating research and testing.\r\nThat's when he decided to create his own platform that would gather information about all the popular solutions from various SaaS and B2B categories.\r\nThe platform would combine opinions and recommendations from experts with carefully selected reviews from real users sharing their experience with each product.\r\nNow, with FinancesOnline available as a source of detailed product information gathered in a single space our constantly growing base of users saves huge amounts of time and is finally optimize their decision making processes.\r\n<span style=\"font-weight: bold;\">Our Scoring System &amp; User Satisfaction Algorithm</span>\r\n<span style=\"font-weight: bold;\">SmartScore System - A Comprehensive Look At Each Product</span>\r\nWhat makes our site truly unique is our SmartScore system and the way we evaluate general satisfaction with the product.\r\nOur experts do a thorough and unbiased analysis of each product's main functionalities and features, but they also pay attention to other factors we know are important to customers: collaboration features, customization, integration with other apps, customer support and mobility.\r\nAll these factors are taken into account when calculating the final score (on a 1 to 10 scale) giving our users a great initial impression on how useful each product is.\r\n<span style=\"font-weight: bold;\">Customer Satisfaction Algorithm - Find Out What Others Users Think</span>\r\nWe realize that a detailed overview is often not a deciding factor, and quite often reviews and experiences of other clients who used the same product are what matters the most.\r\nTo emulate that dynamic of traditional online shopping we implemented a reliable user review system that allows you to find out what other people think about the product. We also designed a unique Customer Satisfaction Algorithm.\r\nThe algorithm gathers user reviews, comments and opinions across a wide range of social media and calculates a satisfaction rating based on what people think about the product. This gives you a transparent and trustworthy way to compare customer experience across a wide range of channels.\r\n<span style=\"font-weight: bold;\">Verified Quality Seal - A Guarantee Of Solid Experience</span>\r\nWe made it one of our goals to allow customers easily spot reliable and trustworthy products by means of our Verified Quality Seal.\r\nOur team of experts evaluates each product's quality and its vendor's credibility based on several key factors including: quality of customer support; SmartScore; user satisfaction rating and verified contact details of the vendor.\r\nIf a product meets our quality requirements it receives the seal which is a guarantee of effective and pleasant collaboration with the vendor and their product.\r\n<span style=\"font-weight: bold;\">Best Software Awards - A Sure Way To Find Leading Solutions</span>\r\nOur site lets you easily find products that really stand out as leaders in their category by featuring a wide range of quality awards.\r\nThese awards will allow you to quickly see which products really deserve your attention and are worth spending money on.\r\nThis is also a great way to narrow your research only to the top players on the market which can be a real time-saver, especially with categories that may list hundreds of different solutions.","shortDescription":"FinancesOnline is the fastest growing independent software review platform. 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Such platforms are an independent and proven source for CIO when choosing a company for new software, services, etc.\r\nSurvey platforms are research independent companies, a kind of &quot;IT Yelp&quot;, which already numbers dozens. For manufacturers, such platforms are often the battery of brand ambassadors, success stories, user needs, and even Sales Enablement and Leads Generation. Some products use Artificial Intellect technology to collect and analyze feedback and integrate with CRM to place feedback and query management (Leads Management) into commercial proposals.\r\nFor users/buyers of software and other IT solutions, the Review Platform provides analytics of product market position by function and niche (Technology Research Services). Some platform analysts rank products in a category, identify leaders and award them with rewards that manufacturers use to market their products.\r\nReview Platform sift through fake or “custom-made” reviews and identify users by various methods: request an account for an account, make a phone call, send screenshots of the screens of products used, etc. Often the platform, living reviews, even willing to pay for them for about 10 USD.\r\nMonetization of these projects is usually built on payment by manufacturers of additional options for the representation of products on the platform, conducting surveys, receiving requests from potential users (leads), and checking the quality of a lead phone call. Sometimes the Pay Per Click (PPC) click pay model is used. Converting PCC from such systems is much better than the average in the industry.","materialsDescription":" Customer review platforms have become increasingly important in recent years.\r\n<span style=\"font-weight: bold;\">Why are customer review platforms so important?</span>\r\nThe average person is bombarded with up to 5,000 advertising messages per day. For consumers, this makes it difficult to form an opinion about a given product or service and make the right purchase, especially when all the alternatives promise to deliver the same results. This is why many people are turning to online customer reviews to find information about the quality, level of service, cost-performance ratio, and other details about a host of products and services. If other customers think it's good, then it probably is. Consumers are using the opinions, ratings, feedback, and reviews posted online by impartial customers to make informed purchase decisions.\r\nBut customer review platforms don't just exist to help customers find out if a product or service is up to their standards. They also allow companies and service providers to leverage customer reviews to generate trust and gain insight into the quality of what they do and how satisfied their customers are. Qualitative feedback from customers sheds light on the strengths and weakness of a business and reveals opportunities to optimize, increase customer satisfaction, and bring in new business. And for service providers, customer reviews are marketing gold: they contribute to your online reputation and generate a sense of trust and authenticity among potential customers.\r\n<span style=\"font-weight: bold;\">Customer review platform usage in the digital age</span>\r\nThanks to the Internet, our society and the ways in which we communicate have undergone massive changes over the course of the last 20 years. While product recommendations used to be limited in the past to simple word of mouth marketing among friends and acquaintances, reviews and impartial promotions are published online to customer review platforms for all to find and read today.\r\nStudies have shown than 88% of consumers today trust online reviews just as much as personal recommendations. Around 89% even seek second opinions on recommendations provided by friends and acquaintances by checking ratings and reviews on customer review websites. Online customer review platforms are now seen by most consumers as a source of trusted information when it comes to products and services.\r\nCiao.de was among the first platforms in Germany to offer customer recommendations, personal experience reports, and ratings on products and services. The company doesn’t exist anymore but other platforms have followed in their footsteps. Once a niche industry, it has taken on completely new dimensions, and the number of customer review websites and platforms is increasing all the time. Reviews were originally limited to products, but have branched out to include ratings of doctors, teachers, financial service providers, hair stylists, coaches, estate agents, restaurants, hotels, and more. Customer review websites now make customer feedback on just about any product or service available to online consumers. Most of these platforms specialize in products or services for specific industries or e-commerce, whereas websites provide aggregated reviews and ratings from different platforms to make it easier for consumers to compare vendors and service providers based on the experience of other customers.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon-review-platform.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}},"aliases":{"1":["finances-online-review-platform"]},"links":{"first":"http://apis.roi4cio.com/api/products?page=1","last":"http://apis.roi4cio.com/api/products?page=1","prev":null,"next":null},"meta":{"current_page":1,"from":1,"last_page":1,"path":"http://apis.roi4cio.com/api/products","per_page":20,"to":1,"total":1},"loading":false,"error":null,"useProductLoading":false,"sellProductLoading":false,"templatesById":{},"comparisonByTemplateId":{}},"filters":{"filterCriterias":{"loading":false,"error":null,"data":{"price":{"min":0,"max":6000},"users":{"loading":false,"error":null,"ids":[],"values":{}},"suppliers":{"loading":false,"error":null,"ids":[],"values":{}},"vendors":{"loading":false,"error":null,"ids":[],"values":{}},"roles":{"id":200,"title":"Roles","values":{"1":{"id":1,"title":"User","translationKey":"user"},"2":{"id":2,"title":"Supplier","translationKey":"supplier"},"3":{"id":3,"title":"Vendor","translationKey":"vendor"}}},"categories":{"flat":[],"tree":[]},"countries":{"loading":false,"error":null,"ids":[],"values":{}}}},"showAIFilter":false},"companies":{"companiesByAlias":{},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"implementations":{"implementationsByAlias":{},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"agreements":{"agreementById":{},"ids":{},"links":{},"meta":{},"loading":false,"error":null},"comparison":{"loading":false,"error":false,"templatesById":{"75":{"id":75,"title":"Review Platform"}},"comparisonByTemplateId":{},"products":[],"selectedTemplateId":null},"presentation":{"type":null,"company":{},"products":[],"partners":[],"formData":{},"dataLoading":false,"dataError":false,"loading":false,"error":false},"catalogsGlobal":{"subMenuItemTitle":""}}