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Nextnine Service Platform
Nextnine Service Platform benefits include:
- Reduced support costs by reducing the number of calls, mean-time-to-repair (MTTR) and field dispatches.
- Increased service revenue by offering proactive support at a premium and/or by freeing up support staff’s time from solving known problems to delivering high-margin value-adding services.
- Maximum system uptime and avoidance of revenue loss resulting from downtime or SLA penalties.
- Increased customer satisfaction by proactively solving problems before customers are affected.
- Product usage insights which can be leveraged to create new and innovative products and services.
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The ROI4CIO Product Catalog is a database of business software, hardware, and IT services. Using filters, select IT products by category, supplier or vendor, business tasks, problems, availability of ROI calculator or price calculator. Find the right business solutions by using a neural network search based on the results of deployment products in other companies.