{"global":{"lastError":{},"locale":"en","locales":{"data":[{"id":"de","name":"Deutsch"},{"id":"en","name":"English"}],"loading":false,"error":false},"currency":{"id":49,"name":"EUR"},"currencies":{"data":[{"id":49,"name":"EUR"},{"id":124,"name":"RUB"},{"id":153,"name":"UAH"},{"id":155,"name":"USD"}],"loading":false,"error":false},"translations":{"products":{"reference-bonus":{"ru":"Предложить бонус за референс","_type":"localeString","en":"Offer a reference bonus"},"configurator":{"en":"Configurator","ru":"Конфигуратор","_type":"localeString"},"i-sell-it":{"ru":"I sell it","_type":"localeString","en":"I sell it"},"i-use-it":{"ru":"I use it","_type":"localeString","en":"I use it"},"roi-calculator":{"_type":"localeString","en":"ROI-calculator","ru":"ROI-калькулятор"},"selling":{"en":"Selling","ru":"Продают","_type":"localeString"},"using":{"ru":"Используют","_type":"localeString","en":"Using"},"sort-title-asc":{"ru":"От А до Я","_type":"localeString","en":"From A to Z"},"supplier-popover":{"_type":"localeString","en":"supplier","ru":"поставщик"},"implementation-popover":{"ru":"внедрение","_type":"localeString","en":"deployment"},"vendor-popover":{"_type":"localeString","en":"vendor","ru":"производитель"},"sort-title-desc":{"ru":"от Я до А","_type":"localeString","en":"From Z to A"},"sort-rating-asc":{"ru":"По возрастанию рейтинга","_type":"localeString","en":"Rating ascending"},"sort-rating-desc":{"_type":"localeString","en":"Rating descending","ru":"По убыванию рейтинга"},"sort-discount-asc":{"ru":"По возрастанию скидки","_type":"localeString","en":"Rebate ascending"},"sort-discount-desc":{"en":"Rebate descending","ru":"По убыванию скидки","_type":"localeString"},"i-use-it-popover":{"ru":"Внесите свое внедрение и получите бонус от ROI4CIO или поставщика.","_type":"localeString","en":"Make your introduction and get a bonus from ROI4CIO or the supplier."},"details":{"_type":"localeString","en":"Details","ru":"Детальнее"},"rebate-for-poc":{"_type":"localeString","en":"Bonus 4 POC","ru":"Бонус 4 POC"},"rebate":{"en":"Bonus","ru":"Бонус","_type":"localeString"},"vendor-verified":{"ru":"Поставщик потверждён","_type":"localeString","en":"Vendor verified"},"program-sends-data":{"en":"Program sends data","_type":"localeString"},"learn-more-btn":{"_type":"localeString","en":"Learn more","ru":"Узнать больше"},"categories-popover":{"ru":"категории","_type":"localeString","en":"categories"},"sort-popular-asc":{"en":"Popular ascending","ru":"По возростанию популярности","_type":"localeString"},"sort-popular-desc":{"en":"Popular descending","ru":"По убыванию популярности","_type":"localeString"},"no-results":{"ru":"По вашему запросу ничего не найдено, попробуйте изменить запрос.","_type":"localeString","en":"No results found. We didn't find any results with the filter you selected."},"login":{"ru":"Войти","_type":"localeString","en":"Login","de":"Einloggen"},"register":{"en":"Register","de":"Registrieren","ru":"Зарегистрироваться","_type":"localeString"},"auth-message":{"en":"You need to register or login.","de":"Sie müssen sich registrieren oder anmelden","ru":"Вам нужно зарегистрироваться или войти.","_type":"localeString"},"add-to-comparison":{"ru":"Добавить в сравнение","_type":"localeString","en":"Add to comparison"},"added-to-comparison":{"ru":"Добавлено в сравнения","_type":"localeString","en":"Added to comparison"},"items-found":{"en":"Products found","ru":"Продуктов найдено","_type":"localeString"},"sort-sales-desc":{"ru":"По продаже","_type":"localeString","en":"By sale"},"sort-purchases-desc":{"ru":"По покупке","_type":"localeString","en":"By purchase"},"product-supplier":{"ru":"Поставщик продукта","_type":"localeString","en":"Product supplier"},"product-vendor":{"_type":"localeString","en":"Product producer","ru":"Производитель продукта"},"products-fetching-error":{"ru":"Произошла ошибка. Перезагрузите пожалуйста страницу.","_type":"localeString","en":"An error has occurred. Please reload the page."}},"header":{"help":{"_type":"localeString","en":"Help","de":"Hilfe","ru":"Помощь"},"how":{"ru":"Как это работает","_type":"localeString","en":"How does it works","de":"Wie funktioniert es"},"login":{"de":"Einloggen","ru":"Вход","_type":"localeString","en":"Log in"},"logout":{"ru":"Выйти","_type":"localeString","en":"Sign out"},"faq":{"en":"FAQ","de":"FAQ","ru":"FAQ","_type":"localeString"},"references":{"en":"Requests","de":"References","ru":"Мои запросы","_type":"localeString"},"solutions":{"ru":"Возможности","_type":"localeString","en":"Solutions"},"find-it-product":{"en":"Selection and comparison of IT product","ru":"Подбор и сравнение ИТ продукта","_type":"localeString"},"autoconfigurator":{"en":" Price calculator","ru":"Калькулятор цены","_type":"localeString"},"comparison-matrix":{"ru":"Матрица сравнения","_type":"localeString","en":"Comparison Matrix"},"roi-calculators":{"ru":"ROI калькуляторы","_type":"localeString","en":"ROI calculators"},"b4r":{"ru":"Бонус за референс","_type":"localeString","en":"Bonus for reference"},"business-booster":{"ru":"Развитие бизнеса","_type":"localeString","en":"Business boosting"},"catalogs":{"en":"Catalogs","ru":"Каталоги","_type":"localeString"},"products":{"ru":"Продукты","_type":"localeString","en":"Products"},"implementations":{"ru":"Внедрения","_type":"localeString","en":"Deployments"},"companies":{"ru":"Компании","_type":"localeString","en":"Companies"},"categories":{"ru":"Категории","_type":"localeString","en":"Categories"},"for-suppliers":{"_type":"localeString","en":"For suppliers","ru":"Поставщикам"},"blog":{"ru":"Блог","_type":"localeString","en":"Blog"},"agreements":{"ru":"Сделки","_type":"localeString","en":"Deals"},"my-account":{"ru":"Мой кабинет","_type":"localeString","en":"My account"},"register":{"ru":"Зарегистрироваться","_type":"localeString","en":"Register"},"comparison-deletion":{"ru":"Удаление","_type":"localeString","en":"Deletion"},"comparison-confirm":{"en":"Are you sure you want to delete","ru":"Подтвердите удаление","_type":"localeString"},"search-placeholder":{"en":"Enter your search term","ru":"Введите поисковый запрос","_type":"localeString"},"my-profile":{"_type":"localeString","en":"My profile","ru":"Мои данные"},"about":{"_type":"localeString","en":"About Us"},"it_catalogs":{"_type":"localeString","en":"IT catalogs"},"roi4presenter":{"_type":"localeString","en":"Roi4Presenter"},"roi4webinar":{"_type":"localeString","en":"Pitch Avatar"},"sub_it_catalogs":{"_type":"localeString","en":"Find IT product"},"sub_b4reference":{"_type":"localeString","en":"Get reference from user"},"sub_roi4presenter":{"_type":"localeString","en":"Make online presentations"},"sub_roi4webinar":{"_type":"localeString","en":"Create an avatar for the event"},"catalogs_new":{"_type":"localeString","en":"Products"},"b4reference":{"en":"Bonus4Reference","_type":"localeString"},"it_our_it_catalogs":{"en":"Our IT Catalogs","_type":"localeString"},"it_products":{"_type":"localeString","en":"Find and compare IT products"},"it_implementations":{"_type":"localeString","en":"Learn implementation reviews"},"it_companies":{"_type":"localeString","en":"Find vendor and company-supplier"},"it_categories":{"_type":"localeString","en":"Explore IT products by category"},"it_our_products":{"_type":"localeString","en":"Our Products"},"it_it_catalogs":{"en":"IT catalogs","_type":"localeString"}},"footer":{"copyright":{"de":"Alle rechte vorbehalten","ru":"Все права защищены","_type":"localeString","en":"All rights reserved"},"company":{"de":"Über die Firma","ru":"О компании","_type":"localeString","en":"My Company"},"about":{"ru":"О нас","_type":"localeString","en":"About us","de":"Über uns"},"infocenter":{"de":"Infocenter","ru":"Инфоцентр","_type":"localeString","en":"Infocenter"},"tariffs":{"de":"Tarife","ru":"Тарифы","_type":"localeString","en":"Subscriptions"},"contact":{"_type":"localeString","en":"Contact us","de":"Kontaktiere uns","ru":"Связаться с нами"},"marketplace":{"ru":"Marketplace","_type":"localeString","en":"Marketplace","de":"Marketplace"},"products":{"_type":"localeString","en":"Products","de":"Produkte","ru":"Продукты"},"compare":{"de":"Wähle und vergleiche","ru":"Подобрать и сравнить","_type":"localeString","en":"Pick and compare"},"calculate":{"en":"Calculate the cost","de":"Kosten berechnen","ru":"Расчитать стоимость","_type":"localeString"},"get_bonus":{"ru":"Бонус за референс","_type":"localeString","en":"Bonus for reference","de":"Holen Sie sich einen Rabatt"},"salestools":{"_type":"localeString","en":"Salestools","de":"Salestools","ru":"Salestools"},"automatization":{"_type":"localeString","en":"Settlement Automation","de":"Abwicklungsautomatisierung","ru":"Автоматизация расчетов"},"roi_calcs":{"de":"ROI-Rechner","ru":"ROI калькуляторы","_type":"localeString","en":"ROI calculators"},"matrix":{"ru":"Матрица сравнения","_type":"localeString","en":"Comparison matrix","de":"Vergleichsmatrix"},"b4r":{"_type":"localeString","en":"Rebate 4 Reference","de":"Rebate 4 Reference","ru":"Rebate 4 Reference"},"our_social":{"de":"Unsere sozialen Netzwerke","ru":"Наши социальные сети","_type":"localeString","en":"Our social networks"},"subscribe":{"de":"Melden Sie sich für den Newsletter an","ru":"Подпишитесь на рассылку","_type":"localeString","en":"Subscribe to newsletter"},"subscribe_info":{"ru":"и узнавайте первыми об акциях, новых возможностях и свежих обзорах софта","_type":"localeString","en":"and be the first to know about promotions, new features and recent software reviews"},"policy":{"_type":"localeString","en":"Privacy Policy","ru":"Политика конфиденциальности"},"user_agreement":{"_type":"localeString","en":"Agreement","ru":"Пользовательское соглашение "},"solutions":{"ru":"Возможности","_type":"localeString","en":"Solutions"},"find":{"en":"Selection and comparison of IT product","ru":"Подбор и сравнение ИТ продукта","_type":"localeString"},"quote":{"_type":"localeString","en":"Price calculator","ru":"Калькулятор цены"},"boosting":{"ru":"Развитие бизнеса","_type":"localeString","en":"Business boosting"},"4vendors":{"_type":"localeString","en":"4 vendors","ru":"поставщикам"},"blog":{"_type":"localeString","en":"blog","ru":"блог"},"pay4content":{"ru":"платим за контент","_type":"localeString","en":"we pay for content"},"categories":{"en":"categories","ru":"категории","_type":"localeString"},"showForm":{"ru":"Показать форму","_type":"localeString","en":"Show form"},"subscribe__title":{"_type":"localeString","en":"We send a digest of actual news from the IT world once in a month!","ru":"Раз в месяц мы отправляем дайджест актуальных новостей ИТ мира!"},"subscribe__email-label":{"_type":"localeString","en":"Email","ru":"Email"},"subscribe__name-label":{"ru":"Имя","_type":"localeString","en":"Name"},"subscribe__required-message":{"en":"This field is required","ru":"Это поле обязательное","_type":"localeString"},"subscribe__notify-label":{"ru":"Да, пожалуйста уведомляйте меня о новостях, событиях и предложениях","_type":"localeString","en":"Yes, please, notify me about news, events and propositions"},"subscribe__agree-label":{"ru":"Подписываясь на рассылку, вы соглашаетесь с %TERMS% и %POLICY% и даете согласие на использование файлов cookie и передачу своих персональных данных*","_type":"localeString","en":"By subscribing to the newsletter, you agree to the %TERMS% and %POLICY% and agree to the use of cookies and the transfer of your personal data"},"subscribe__submit-label":{"ru":"Подписаться","_type":"localeString","en":"Subscribe"},"subscribe__email-message":{"en":"Please, enter the valid email","ru":"Пожалуйста, введите корректный адрес электронной почты","_type":"localeString"},"subscribe__email-placeholder":{"_type":"localeString","en":"username@gmail.com","ru":"username@gmail.com"},"subscribe__name-placeholder":{"ru":"Имя Фамилия","_type":"localeString","en":"Last, first name"},"subscribe__success":{"ru":"Вы успешно подписаны на рассылку. Проверьте свой почтовый ящик.","_type":"localeString","en":"You are successfully subscribed! Check you mailbox."},"subscribe__error":{"ru":"Не удалось оформить подписку. Пожалуйста, попробуйте позднее.","_type":"localeString","en":"Subscription is unsuccessful. Please, try again later."},"roi4presenter":{"en":"Roi4Presenter","de":"roi4presenter","ru":"roi4presenter","_type":"localeString"},"it_catalogs":{"en":"IT catalogs","_type":"localeString"},"roi4webinar":{"_type":"localeString","en":"Pitch Avatar"},"b4reference":{"en":"Bonus4Reference","_type":"localeString"}},"breadcrumbs":{"home":{"_type":"localeString","en":"Home","ru":"Главная"},"companies":{"_type":"localeString","en":"Companies","ru":"Компании"},"products":{"en":"Products","ru":"Продукты","_type":"localeString"},"implementations":{"ru":"Внедрения","_type":"localeString","en":"Deployments"},"login":{"ru":"Вход","_type":"localeString","en":"Login"},"registration":{"ru":"Регистрация","_type":"localeString","en":"Registration"},"b2b-platform":{"en":"B2B platform for IT buyers, vendors and suppliers","ru":"Портал для покупателей, поставщиков и производителей ИТ","_type":"localeString"}},"comment-form":{"title":{"ru":"Оставить комментарий","_type":"localeString","en":"Leave comment"},"firstname":{"en":"First name","ru":"Имя","_type":"localeString"},"lastname":{"en":"Last name","ru":"Фамилия","_type":"localeString"},"company":{"en":"Company name","ru":"Компания","_type":"localeString"},"position":{"en":"Position","ru":"Должность","_type":"localeString"},"actual-cost":{"_type":"localeString","en":"Actual cost","ru":"Фактическая стоимость"},"received-roi":{"ru":"Полученный ROI","_type":"localeString","en":"Received ROI"},"saving-type":{"ru":"Тип экономии","_type":"localeString","en":"Saving type"},"comment":{"ru":"Комментарий","_type":"localeString","en":"Comment"},"your-rate":{"ru":"Ваша оценка","_type":"localeString","en":"Your rate"},"i-agree":{"en":"I agree","ru":"Я согласен","_type":"localeString"},"terms-of-use":{"en":"With user agreement and privacy policy","ru":"С пользовательским соглашением и политикой конфиденциальности","_type":"localeString"},"send":{"ru":"Отправить","_type":"localeString","en":"Send"},"required-message":{"ru":"{NAME} - это обязательное поле","_type":"localeString","en":"{NAME} is required filed"}},"maintenance":{"title":{"ru":"На сайте проводятся технические работы","_type":"localeString","en":"Site under maintenance"},"message":{"ru":"Спасибо за ваше понимание","_type":"localeString","en":"Thank you for your understanding"}},"filters":{"from":{"en":"from","ru":"от","_type":"localeString"},"to":{"ru":"до","_type":"localeString","en":"to"},"filter-price-title":{"ru":"Фильтр по цене","_type":"localeString","en":"Filter by price"},"view-type-label":{"en":"View","ru":"Вид","_type":"localeString"},"sort-type-label":{"ru":"Сортировка","_type":"localeString","en":"Sorting"},"category":{"en":"Category","ru":"Категория","_type":"localeString"},"follow":{"ru":"Следить","_type":"localeString","en":"Follow"},"add-product":{"_type":"localeString","en":"Add Product","ru":"Добавить продукт"},"show-all":{"_type":"localeString","en":"Show all","ru":"Показать все"},"filter-toggle":{"ru":"Фильтр","_type":"localeString","en":"Filter"},"clear-button":{"_type":"localeString","en":"Сlear","ru":"Очистить"},"delivery-type-field":{"ru":"Тип поставки","_type":"localeString","en":"Delivery type"},"product-categories-field":{"_type":"localeString","en":"product categories","ru":"категориz продуктаhjle"},"providers-field":{"en":"Providers","ru":"Поставщик, производитель","_type":"localeString"},"business-tasks-field":{"_type":"localeString","en":"Business tasks","ru":"Бизнес задачи"},"problems-field":{"_type":"localeString","en":"Problems","ru":"Проблемы"},"with-discounts-checkbox":{"en":"With discounts","ru":"Со скидками","_type":"localeString"},"expert-price-checkbox":{"en":"Configurator","ru":"Конфигуратор","_type":"localeString"},"roi-calculator-checkbox":{"_type":"localeString","en":"ROI-calculator","ru":"ROI-калькулятор"},"apply-filter-button":{"ru":"Применить фильтр","_type":"localeString","en":"Apply filter"},"sorting-toggle":{"en":"Sorting","ru":"Сортировка","_type":"localeString"},"show-all-button":{"ru":"Показать все","_type":"localeString","en":"Show all"},"suggest-product-button":{"ru":"Предложить продукт","_type":"localeString","en":"Suggest product"},"with-projects-label":{"_type":"localeString","en":"With deployments","ru":"С внедрениями"},"bonus-4-reference":{"en":"Bonus 4 Reference","ru":"Бонус за референс","_type":"localeString"},"product-categories":{"en":"Product Categories","ru":"Категории продуктов","_type":"localeString"},"countries":{"ru":"Страны","_type":"localeString","en":"Countries"},"seller":{"_type":"localeString","en":"Seller","ru":"Продавец"},"vendors":{"ru":"Производители продуктов пользователя","_type":"localeString","en":"User products vendors"},"suppliers":{"ru":"Поставщики пользователя","_type":"localeString","en":"User suppliers"},"business-process":{"ru":"Проблемы","_type":"localeString","en":"Problems"},"business-objectives":{"ru":"Бизнес задачи","_type":"localeString","en":"Business tasks"},"branch":{"_type":"localeString","en":" Branch","ru":"Отрасль"},"users":{"ru":"Пользователи","_type":"localeString","en":"Users"},"status":{"ru":"Статус","_type":"localeString","en":"Status"},"info-source":{"en":"Info source","ru":"Информационный ресурс","_type":"localeString"},"with-reference-checkbox":{"_type":"localeString","en":"With reference","ru":"С референсами"},"show-deal-checkbox":{"en":"Show deal with noname","ru":"Показывать сделки с noname","_type":"localeString"},"roi-checkbox":{"ru":"ROI","_type":"localeString","en":"ROI"},"problems":{"ru":"Проблемы","_type":"localeString","en":"Problems"},"find":{"ru":"Выполнить поиск","_type":"localeString","en":"Find"},"deal-date":{"_type":"localeString","en":"Date","ru":"Дата"},"try-button":{"_type":"localeString","en":"Try AI (Beta)","ru":"Попробовать AI (Beta)"},"hide":{"ru":"Скрыть","_type":"localeString","en":"Hide"},"company-size":{"ru":"Размер компании","_type":"localeString","en":"Company size"},"add-company":{"ru":"Добавить компанию","_type":"localeString","en":"Add company"},"add-implementation":{"en":"Add deployment","ru":"Добавить внедрение","_type":"localeString"},"sort-title-asc":{"_type":"localeString","en":"From A to Z","ru":"От А до Я"},"sort-title-desc":{"en":"From Z to A","ru":"От Я до А","_type":"localeString"},"sellers-field":{"ru":"Поставщики, Производители","_type":"localeString","en":"Sellers"},"supply-types":{"ru":"Тип поставки","_type":"localeString","en":"Supply type"},"with-comments-checkbox":{"ru":"С комментариями","_type":"localeString","en":"With comments"},"supplier":{"_type":"localeString","en":"Supplier","ru":"Поставщик"},"vendor":{"ru":"Производитель","_type":"localeString","en":"Vendor"},"user":{"_type":"localeString","en":"User","ru":"Пользователь"},"company-type":{"ru":"Тип компании","_type":"localeString","en":"Company type"},"partners-field":{"ru":" Партнеры","_type":"localeString","en":"Partners"},"customers":{"_type":"localeString","en":"Customers","ru":"Покупатели"},"product-supplier":{"ru":"Поставщик продукта","_type":"localeString","en":"Product supplier"},"product-vendor":{"ru":"Производитель продукта","_type":"localeString","en":"Product vendor"},"implementation-date":{"en":"Deployment date","ru":"Дата внедрения","_type":"localeString"},"canceled":{"_type":"localeString","en":"Canceled","ru":"Отменено"},"deal-canceled":{"ru":"Сделка отменена","_type":"localeString","en":"Deal canceled"},"deal-closed":{"_type":"localeString","en":"Deal closed","ru":"Сделка закрыта"},"deal-in-progress":{"ru":"Сделка в процессе","_type":"localeString","en":"Deal in progress"},"deal-is-planned":{"ru":"Сделка планируется","_type":"localeString","en":"Deal is planned"},"finished":{"_type":"localeString","en":"Finished","ru":"Завершено"},"in-process":{"_type":"localeString","en":"In Process","ru":"Ведется"},"planned":{"ru":"Планируется","_type":"localeString","en":"Planned"},"proof-of-concept":{"ru":"Пилотный проект","_type":"localeString","en":"Proof of concept"},"stopped":{"en":"Stopped","ru":"Остановлено","_type":"localeString"},"competencies":{"ru":"Компетенции","_type":"localeString","en":"Competencies"}}},"translationsStatus":{"products":"success","filters":"success"},"sections":{"products-text-block":{"body":{"en":[{"children":[{"marks":[],"text":"The ROI4CIO Product Catalog is a database of business software, hardware, and IT services. Using filters, select IT products by category, supplier or vendor, business tasks and problems. Find the right business solutions by using a neural network search based on the results of deployment products in other companies.","_key":"8bebcfb349550","_type":"span"}],"_type":"block","style":"normal","_key":"8bebcfb34955","markDefs":[]}],"ru":[{"style":"normal","_key":"28241882db7a","markDefs":[],"children":[{"_type":"span","marks":[],"text":"Каталог продуктов ROI4CIO - это база данных программного обеспечения, оборудования и ИТ-услуг для бизнеса. С помощью фильтров, подбирайте ИТ-продукты по категории, поставщику или производителю, бизнес-задачам, проблемам, наличию ROI калькулятора или калькулятора цены. Находите подходящие решения для бизнеса, воспользовавшись нейросетевым поиском, основанным на результатах внедрения софта в других компаниях.","_key":"28241882db7a0"}],"_type":"block"}],"_type":"localeBlock"},"label":"catalog-products-text-block"}},"sectionsStatus":{"products-text-block":"success"},"pageMetaData":{"products":{"title":{"en":"ROI4CIO: Products","ru":"ROI4CIO: Продукты","_type":"localeString"},"meta":[{"name":"og:image","content":"https://roi4cio.com/fileadmin/templates/roi4cio/image/roi4cio-logobig.jpg"},{"name":"og:type","content":"website"}],"translatable_meta":[{"translations":{"ru":"Продукты","_type":"localeString","en":"Products"},"name":"og:title"},{"name":"description","translations":{"_type":"localeString","en":"Description","ru":"Лучшие приложения и it услуги для бизнеса. Выбор по видам программного обеспечения, бизнес-задачам и проблемам. Расчет стоимости лицензионного ПО, ROI"}},{"name":"og:description","translations":{"en":"The best applications and it services for business. Choice by type of software, business tasks and problems. Calculation of the cost of licensed software, ROI","ru":"Лучшие приложения и it услуги для бизнеса. Выбор по видам программного обеспечения, бизнес-задачам и проблемам. Расчет стоимости лицензионного ПО, ROI","_type":"localeString"}},{"name":"keywords","translations":{"ru":"каталог, программное обеспечение, софт, ит услуги","_type":"localeString","en":"keyword"}},{"name":"title","translations":{"ru":"Продукты","_type":"localeString","en":"Products"}}]}},"pageMetaDataStatus":{"products":"success"},"subscribeInProgress":false,"subscribeError":false},"auth":{"inProgress":false,"error":false,"checked":true,"initialized":false,"user":{},"role":null,"expires":null},"products":{"productsByAlias":{"netomi-platform":{"id":4141,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/netomi_logo.png","logo":true,"scheme":false,"title":"Netomi Platform","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"netomi-platform","companyTitle":"Netomi","companyTypes":["supplier","vendor"],"companyId":6263,"companyAlias":"netomi","description":"Provide automatic, personalized and contextual resolutions to customer service tickets across email, chat and social. Introduce proactive, predictive care to resolve issues before they even happen.\r\n<span style=\"font-weight: bold;\">The Netomi platform</span> instantly and autonomously responds to over 50% of a company’s customer service tickets across email, social and chat. We leverage a combination of natural language understanding to accurately respond to tickets with precision and speed. The platform uses deep learning to continuously improve over time.\r\n<span style=\"font-weight: bold;\">The Netomi platform</span> easily integrates with core business systems including Order Management Systems, CRM platforms, and Inventory Management systems to resolve customer service tickets, not simply respond to incoming queries. The platform also enables predictive and proactive support, leveraging product, customer lifecycle, and contextual triggers to anticipate needs and solve customer issues before they happen.\r\n<span style=\"font-weight: bold;\">Netomi</span> combines the best of the machine and human intelligence. The AI responds to the everyday support tickets, freeing up human agents to manage more complex tasks. Agents are more fulfilled as mundane tasks are eliminated, and customer happiness soars with faster resolutions.","shortDescription":"Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and so on.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":12,"sellingCount":4,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Netomi Platform","keywords":"","description":"Provide automatic, personalized and contextual resolutions to customer service tickets across email, chat and social. Introduce proactive, predictive care to resolve issues before they even happen.\r\n<span style=\"font-weight: bold;\">The Netomi platform</span> i","og:title":"Netomi Platform","og:description":"Provide automatic, personalized and contextual resolutions to customer service tickets across email, chat and social. Introduce proactive, predictive care to resolve issues before they even happen.\r\n<span style=\"font-weight: bold;\">The Netomi platform</span> i","og:image":"https://old.roi4cio.com/fileadmin/user_upload/netomi_logo.png"},"eventUrl":"","translationId":4142,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":103,"title":"Chatbot Development"}],"testingArea":"","categories":[{"id":842,"title":"Chatbot Development","alias":"chatbot-development","description":"A chatbot is a piece of software that conducts a conversation via auditory or textual methods. Such programs are often designed to convincingly simulate how a human would behave as a conversational partner, although as of 2019, they are far short of being able to pass the Turing test. Chatbots are typically used in dialog systems for various practical purposes including customer service or information acquisition. Some chatbots use sophisticated natural language processing systems, but many simpler ones scan for keywords within the input, then pull a reply with the most matching keywords, or the most similar wording pattern, from a database.\r\nThe term &quot;ChatterBot&quot; was originally coined by Michael Mauldin (creator of the first Verbot, Julia) in 1994 to describe these conversational programs. Today, most chatbots are accessed via virtual assistants such as Google Assistant and Amazon Alexa, via messaging apps such as Facebook Messenger or WeChat, or via individual organizations' apps and websites. Chatbots can be classified into usage categories such as conversational commerce (e-commerce via chat), analytics, communication, customer support, design, developer tools, education, entertainment, finance, food, games, health, HR, marketing, news, personal, productivity, shopping, social, sports, travel and utilities.\r\nBeyond chatbots, Conversational AI refers to the use of messaging apps, speech-based assistants and chatbots to automate communication and create personalized customer experiences at scale.\r\nThe process of building, testing and deploying chatbots can be done on cloud-based chatbot development platforms offered by cloud Platform as a Service (PaaS) providers such as Oracle Cloud Platform SnatchBot and IBM Watson. These cloud platforms provide Natural Language Processing, Artificial Intelligence and Mobile Backend as a Service for chatbot development.\r\nSome Companies like Microsoft Azure and AARC are currently providing their Bot Engines through which chatbot Platforms or Software can be developed.","materialsDescription":"New tools designed to simplify the interaction between humans and computers have hit the market: Chatbots or Virtual Assistants. In banking, chatbots and virtual assistants are some of the industry’s newest tools designed to simplify the interaction between humans and computers.\r\n<span style=\"font-weight: bold;\">What is a chatbot?</span>\r\nA chatbot is artificial intelligence (AI) software that can simulate a conversation (or a chat) with a user in natural language through messaging applications, websites, mobile apps or through the telephone.\r\n<span style=\"font-weight: bold;\">Why are chatbots important?</span>\r\nA chatbot is often described as one of the most advanced and promising expressions of interaction between humans and machines. However, from a technological point of view, a chatbot only represents the natural evolution of a Question-Answering system leveraging Natural Language Processing (NLP). Formulating responses to questions in natural language is one of the most typical examples of Natural Language Processing applied in various enterprises’ end-use applications.\r\n<span style=\"font-weight: bold;\">How does a chatbot work?</span>\r\nThere are two different tasks at the core of a chatbot:\r\n<ol><li>user request analysis</li><li>returning the response</li></ol>\r\nUser request analysis: this is the first task that a chatbot performs. It analyzes the user’s request to identify the user intent and to extract relevant entities.\r\nThe ability to identify the user’s intent and extract data and relevant entities contained in the user’s request is the first condition and the most relevant step at the core of a chatbot: If you are not able to correctly understand the user’s request, you won’t be able to provide the correct answer.\r\nReturning the response: once the user’s intent has been identified, the chatbot must provide the most appropriate response for the user’s request. The answer may be:\r\n<ul><li>a generic and predefined text;</li><li>a text retrieved from a knowledge base that contains different answers;</li><li>a contextualized piece of information based on data the user has provided;</li><li>data stored in enterprise systems;</li><li>the result of an action that the chatbot performed by interacting with one or more backend application;</li><li>a disambiguating question that helps the chatbot to correctly understand the user’s request.</li></ul>\r\n<span style=\"font-weight: bold;\">In what is the benefit of chatbots?</span>\r\nChatbot applications streamline interactions between people and services, enhancing the customer experience. At the same time, they offer companies new opportunities to improve the customer's engagement process and operational efficiency by reducing the typical cost of customer service.\r\nTo be successful, a chatbot solution should be able to effectively perform both of these tasks. Human support plays a key role here: Regardless of the kind of approach and the platform, human intervention is crucial in configuring, training and optimizing the chatbot system.\r\n<span style=\"font-weight: bold;\">Which chatbot application is right for you?</span>\r\nThere are different approaches and tools that you can use to develop a chatbot. Depending on the use case you want to address, some chatbot technologies are more appropriate than others. In order to achieve the desired results, the combination of different AI forms such as natural language processing, machine learning, and semantic understanding may be the best option.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Chatbot_Development.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}},"aliases":{"1":["netomi-platform"]},"links":{"first":"http://b4r_be/api/products?page=1","last":"http://b4r_be/api/products?page=1","prev":null,"next":null},"meta":{"current_page":1,"from":1,"last_page":1,"path":"http://b4r_be/api/products","per_page":20,"to":1,"total":1},"loading":false,"error":null,"useProductLoading":false,"sellProductLoading":false,"templatesById":{},"comparisonByTemplateId":{}},"filters":{"filterCriterias":{"loading":false,"error":null,"data":{"price":{"min":0,"max":6000},"users":{"loading":false,"error":null,"ids":[],"values":{}},"suppliers":{"loading":false,"error":null,"ids":[],"values":{}},"vendors":{"loading":false,"error":null,"ids":[],"values":{}},"roles":{"id":200,"title":"Roles","values":{"1":{"id":1,"title":"User","translationKey":"user"},"2":{"id":2,"title":"Supplier","translationKey":"supplier"},"3":{"id":3,"title":"Vendor","translationKey":"vendor"}}},"categories":{"flat":[],"tree":[]},"countries":{"loading":false,"error":null,"ids":[],"values":{}}}},"showAIFilter":false},"companies":{"companiesByAlias":{},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"implementations":{"implementationsByAlias":{},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"agreements":{"agreementById":{},"ids":{},"links":{},"meta":{},"loading":false,"error":null},"comparison":{"loading":false,"error":false,"templatesById":{"103":{"id":103,"title":"Chatbot Development"}},"comparisonByTemplateId":{},"products":[],"selectedTemplateId":null},"presentation":{"type":null,"company":{},"products":[],"partners":[],"formData":{},"dataLoading":false,"dataError":false,"loading":false,"error":false},"catalogsGlobal":{"subMenuItemTitle":""}}