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This lifecycle management tool manages user accounts, password, roles, groups, and profiles all the way down to entitlements/permissions. Deep IM supports complete resource access administration such as file server and IoT resources. File server access for folder access request, creation, deletion and modifications are supported via File Server Plugins. Deep IM detects changes done in the attribute authority (HRMS) and triggers events for on-boarding, modifications, transfers and off-boarding. Deep IM ensures all triggered events are successfully executed at the target systems and failed events are rolled-back or notified to relevant parties for further actions. Each event is attached with action and automated with workflow for operational efficiency with detailed auditing. \r\n<b>Shopping Cart Access Request </b>\r\nDeep IM centralized access request modules support shopping cart based access request. With shopping cart style of access request, users can submit multiple requests in single checkout facility. Users are presented with options available to automatically display non-sensitive access of their colleagues so that users can commence their access shopping. Organizations can choose to turn off or on these configurable options to comply with data privacy act or PDPA. Integrated approval workflow is available to automate the request management process that suits them the best. The workflow also supports maker- checker facility out of the box. Deep IM supports standard or BYOD browsers for request, approval and status viewing.\r\n<b>Features:</b>\r\n<i>Self-service registration (with approvals)</i>\r\nSelf-service registration process allows registrations (with workflow approvals) onto Identity Management platform so that they can use the functionality of Deep IM. \r\n<i>Account Un-lock/Password Reset/Synchronization </i>\r\nSelf-service portal provides comprehensive management of accounts unlocking, password reset and password synchronizations for all target systems. Challenge/Response password reset or unlocking of accounts now supports OTP (one-time password) via BYOD device (mobile phone). \r\n<i>Access Request Management </i>\r\nShopping Cart Access Requests available in the self-service portal enable users to request for new access, view status and approve request with seamless experience. \r\n<i>Self-service Attestation (part of Deep IACM functionalities) </i>\r\nSelf-service portal integrates with Deep IACM for users to perform self-service attestation via the same portal. \r\n<i>Profile Administration </i>\r\nProfile administration features allow employees and non-employees to update their profile information centrally so that this information can be synchronized back to respective target systems. Workflow approvals can be implemented as part of this profile administration. 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