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Security software is a broad term that encompasses a suite of different types of software that deliver data and computer and network security in various forms. \r\nSecurity software can protect a computer from viruses, malware, unauthorized users and other security exploits originating from the Internet. Different types of security software include anti-virus software, firewall software, network security software, Internet security software, malware/spamware removal and protection software, cryptographic software, and more.\r\nIn end-user computing environments, anti-spam and anti-virus security software is the most common type of software used, whereas enterprise users add a firewall and intrusion detection system on top of it. \r\nSecurity soft may be focused on preventing attacks from reaching their target, on limiting the damage attacks can cause if they reach their target and on tracking the damage that has been caused so that it can be repaired. As the nature of malicious code evolves, security software also evolves.<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">Firewall. </span>Firewall security software prevents unauthorized users from accessing a computer or network without restricting those who are authorized. Firewalls can be implemented with hardware or software. Some computer operating systems include software firewalls in the operating system itself. For example, Microsoft Windows has a built-in firewall. Routers and servers can include firewalls. There are also dedicated hardware firewalls that have no other function other than protecting a network from unauthorized access.\r\n<span style=\"font-weight: bold; \">Antivirus.</span> Antivirus solutions work to prevent malicious code from attacking a computer by recognizing the attack before it begins. But it is also designed to stop an attack in progress that could not be prevented, and to repair damage done by the attack once the attack abates. Antivirus software is useful because it addresses security issues in cases where attacks have made it past a firewall. New computer viruses appear daily, so antivirus and security software must be continuously updated to remain effective.\r\n<span style=\"font-weight: bold; \">Antispyware.</span> While antivirus software is designed to prevent malicious software from attacking, the goal of antispyware software is to prevent unauthorized software from stealing information that is on a computer or being processed through the computer. Since spyware does not need to attempt to damage data files or the operating system, it does not trigger antivirus software into action. However, antispyware software can recognize the particular actions spyware is taking by monitoring the communications between a computer and external message recipients. When communications occur that the user has not authorized, antispyware can notify the user and block further communications.\r\n<span style=\"font-weight: bold; \">Home Computers.</span> Home computers and some small businesses usually implement security software at the desktop level - meaning on the PC itself. This category of computer security and protection, sometimes referred to as end-point security, remains resident, or continuously operating, on the desktop. Because the software is running, it uses system resources, and can slow the computer's performance. However, because it operates in real time, it can react rapidly to attacks and seek to shut them down when they occur.\r\n<span style=\"font-weight: bold; \">Network Security.</span> When several computers are all on the same network, it's more cost-effective to implement security at the network level. Antivirus software can be installed on a server and then loaded automatically to each desktop. However firewalls are usually installed on a server or purchased as an independent device that is inserted into the network where the Internet connection comes in. All of the computers inside the network communicate unimpeded, but any data going in or out of the network over the Internet is filtered trough the firewall.<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal; \">What is IT security software?</span></h1>\r\nIT security software provides protection to businesses’ computer or network. It serves as a defense against unauthorized access and intrusion in such a system. It comes in various types, with many businesses and individuals already using some of them in one form or another.\r\nWith the emergence of more advanced technology, cybercriminals have also found more ways to get into the system of many organizations. Since more and more businesses are now relying their crucial operations on software products, the importance of security system software assurance must be taken seriously – now more than ever. Having reliable protection such as a security software programs is crucial to safeguard your computing environments and data. \r\n<p class=\"align-left\">It is not just the government or big corporations that become victims of cyber threats. In fact, small and medium-sized businesses have increasingly become targets of cybercrime over the past years. </p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">What are the features of IT security software?</span></h1>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Automatic updates. </span>This ensures you don’t miss any update and your system is the most up-to-date version to respond to the constantly emerging new cyber threats.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Real-time scanning.</span> Dynamic scanning features make it easier to detect and infiltrate malicious entities promptly. Without this feature, you’ll risk not being able to prevent damage to your system before it happens.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Auto-clean.</span> A feature that rids itself of viruses even without the user manually removing it from its quarantine zone upon detection. Unless you want the option to review the malware, there is no reason to keep the malicious software on your computer which makes this feature essential.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Multiple app protection.</span> This feature ensures all your apps and services are protected, whether they’re in email, instant messenger, and internet browsers, among others.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Application level security.</span> This enables you to control access to the application on a per-user role or per-user basis to guarantee only the right individuals can enter the appropriate applications.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Role-based menu.</span> This displays menu options showing different users according to their roles for easier assigning of access and control.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Row-level (multi-tenant) security.</span> This gives you control over data access at a row-level for a single application. This means you can allow multiple users to access the same application but you can control the data they are authorized to view.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Single sign-on.</span> A session or user authentication process that allows users to access multiple related applications as long as they are authorized in a single session by only logging in their name and password in a single place.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">User privilege parameters.</span> These are customizable features and security as per individual user or role that can be accessed in their profile throughout every application.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Application activity auditing.</span> Vital for IT departments to quickly view when a user logged in and off and which application they accessed. Developers can log end-user activity using their sign-on/signoff activities.</li></ul>\r\n<p class=\"align-left\"><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Security_Software.png","alias":"security-software"},"40":{"id":40,"title":"Endpoint security","description":"In network security, endpoint security refers to a methodology of protecting the corporate network when accessed via remote devices such as laptops or other wireless and mobile devices. Each device with a remote connecting to the network creates a potential entry point for security threats. Endpoint security is designed to secure each endpoint on the network created by these devices.\r\nUsually, endpoint security is a security system that consists of security software, located on a centrally managed and accessible server or gateway within the network, in addition to client software being installed on each of the endpoints (or devices). The server authenticates logins from the endpoints and also updates the device software when needed. While endpoint security software differs by vendor, you can expect most software offerings to provide antivirus, antispyware, firewall and also a host intrusion prevention system (HIPS).\r\nEndpoint security is becoming a more common IT security function and concern as more employees bring consumer mobile devices to work and companies allow its mobile workforce to use these devices on the corporate network.<br /><br />","materialsDescription":"<span style=\"font-weight: bold;\">What are endpoint devices?</span>\r\nAny device that can connect to the central business network is considered an endpoint. Endpoint devices are potential entry points for cybersecurity threats and need strong protection because they are often the weakest link in network security.\r\n<span style=\"font-weight: bold;\">What is endpoint security management?</span>\r\nA set of rules defining the level of security that each device connected to the business network must comply with. These rules may include using an approved operating system (OS), installing a virtual private network (VPN), or running up-to-date antivirus software. If the device connecting to the network does not have the desired level of protection, it may have to connect via a guest network and have limited network access.\r\n<span style=\"font-weight: bold;\">What is endpoint security software?</span>\r\nPrograms that make sure your devices are protected. Endpoint protection software may be cloud-based and work as SaaS (Software as a Service). Endpoint security software can also be installed on each device separately as a standalone application.\r\n<span style=\"font-weight: bold;\">What is endpoint detection and response (EDR)?</span>\r\nEndpoint detection and response (EDR) solutions analyze files and programs, and report on any threats found. EDR solutions monitor continuously for advanced threats, helping to identify attacks at an early stage and respond rapidly to a range of threats.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Endpoint_security.png","alias":"endpoint-security"},"45":{"id":45,"title":"SIEM - Security Information and Event Management","description":"<span style=\"font-weight: bold; \">Security information and event management (SIEM)</span> is an approach to security management that combines SIM (security information management) and SEM (security event management) functions into one security management system. \r\n The underlying principles of every SIEM system is to aggregate relevant data from multiple sources, identify deviations from the norm and take appropriate action. At the most basic level, a SIEM system can be rules-based or employ a statistical correlation engine to establish relationships between event log entries. Advanced SIEM products have evolved to include user and entity behavior analytics (UEBA) and security orchestration and automated response (SOAR). \r\nThe acronyms SEM, SIM and SIEM have sometimes been used interchangeably, but generally refer to the different primary focus of products:\r\n<ul><li><span style=\"font-weight: bold;\">Log management:</span> Focus on simple collection and storage of log messages and audit trails.</li><li><span style=\"font-weight: bold;\">Security information management (SIM):</span> Long-term storage as well as analysis and reporting of log data.</li><li><span style=\"font-weight: bold;\">Security event manager (SEM):</span> Real-time monitoring, correlation of events, notifications and console views.</li><li><span style=\"font-weight: bold;\">Security information event management (SIEM):</span> Combines SIM and SEM and provides real-time analysis of security alerts generated by network hardware and applications.</li><li><span style=\"font-weight: bold;\">Managed Security Service (MSS) or Managed Security Service Provider (MSSP):</span> The most common managed services appear to evolve around connectivity and bandwidth, network monitoring, security, virtualization, and disaster recovery.</li><li><span style=\"font-weight: bold;\">Security as a service (SECaaS):</span> These security services often include authentication, anti-virus, anti-malware/spyware, intrusion detection, Penetration testing and security event management, among others.</li></ul>\r\nToday, most of SIEM technology works by deploying multiple collection agents in a hierarchical manner to gather security-related events from end-user devices, servers, network equipment, as well as specialized security equipment like firewalls, antivirus or intrusion prevention systems. The collectors forward events to a centralized management console where security analysts sift through the noise, connecting the dots and prioritizing security incidents.\r\nSome of the most important features to review when evaluating Security Information and Event Management software are:\r\n<ol><li><span style=\"font-weight: bold; \">Integration with other controls:</span> Can the system give commands to other enterprise security controls to prevent or stop attacks in progress?</li><li><span style=\"font-weight: bold; \">Artificial intelligence:</span> Can the system improve its own accuracy by through machine and deep learning?</li><li><span style=\"font-weight: bold; \">Threat intelligence feeds:</span> Can the system support threat intelligence feeds of the organization's choosing or is it mandated to use a particular feed?</li><li><span style=\"font-weight: bold; \">Robust compliance reporting:</span> Does the system include built-in reports for common compliance needs and the provide the organization with the ability to customize or create new compliance reports?</li><li><span style=\"font-weight: bold; \">Forensics capabilities:</span> Can the system capture additional information about security events by recording the headers and contents of packets of interest? </li></ol>\r\n\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> Why is SIEM Important?</h1>\r\nSIEM has become a core security component of modern organizations. The main reason is that every user or tracker leaves behind a virtual trail in a network’s log data. SIEM software is designed to use this log data in order to generate insight into past attacks and events. A SIEM solution not only identifies that an attack has happened, but allows you to see how and why it happened as well.\r\nAs organizations update and upscale to increasingly complex IT infrastructures, SIEM has become even more important in recent years. Contrary to popular belief, firewalls and antivirus packages are not enough to protect a network in its entirety. Zero-day attacks can still penetrate a system’s defenses even with these security measures in place.\r\nSIEM addresses this problem by detecting attack activity and assessing it against past behavior on the network. A security event monitoring has the ability to distinguish between legitimate use and a malicious attack. This helps to increase a system’s incident protection and avoid damage to systems and virtual property.\r\nThe use of SIEM also helps companies to comply with a variety of industry cyber management regulations. Log management is the industry standard method of auditing activity on an IT network. SIEM management provides the best way to meet this regulatory requirement and provide transparency over logs in order to generate clear insights and improvements.\r\n<h1 class=\"align-center\">Evaluation criteria for security information and event management software:</h1>\r\n<ul><li>Threat identification: Raw log form vs. descriptive.</li><li>Threat tracking: Ability to track through the various events, from source to destination.</li><li>Policy enforcement: Ability to enforce defined polices.</li><li>Application analysis: Ability to analyze application at Layer 7 if necessary.</li><li>Business relevance of events: Ability to assign business risk to events and have weighted threat levels.</li><li>Measuring changes and improvements: Ability to track configuration changes to devices.</li><li>Asset-based information: Ability to gather information on devices on the network.</li><li>Anomalous behavior (server): Ability to trend and see changes in how it communicates to others.</li><li>Anomalous behavior (network): Ability to trend and see how communications pass throughout the network.</li><li>Anomalous behavior (application): Ability to trend and see changes in how it communicates to others.</li><li>User monitoring: User activity, logging in, applications usage, etc.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_SIEM.png","alias":"siem-security-information-and-event-management"},"52":{"id":52,"title":"SaaS - software as a service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as "on-demand software", and was formerly referred to as "software plus services" by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term "Software as a Service" (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure. While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies. Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\"> </p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png","alias":"saas-software-as-a-service"},"204":{"id":204,"title":"Managed Detection and Response","description":" MDR, which stands for Managed Detection & Response, is an all-encompassing threat detection system, which arose from the need for small/medium-sized organizations who lack resources to be able to monitor their network systems in-house. It provides a cost-effective alternative to SIEM (Security Information and Event Management).\r\nEveryday, the capabilities of attackers get more sophisticated and the volume of alerts becomes overwhelming and unmanageable. In-house teams might struggle to analyze and log data, which makes it harder than ever to determine if these threats are harmful. MDR can put a stop to attacks before they even happen. MDR technology monitors your systems and detects any unusual behavior, whilst our expert team responds to the threats detected within your business.\r\nMDR offers real-time threat intelligence, and is able to analyse behaviour which can be missed by traditional endpoint security technology. MDR also provides rapid identification of known threats, which in turn minimises overall attacks. Having remote incident investigation will minimise damage to your business, and will allow you to get back to work in no time. It’s important to note that using MDR services will allow third party access to your company's data. You need to consider working with a provider who understands and respects your data policy.","materialsDescription":" <span style=\"font-weight: bold;\">What is Managed Detection and Response?</span>\r\nManaged Detection and Response (MDR) is a managed cybersecurity service that provides intrusion detection of malware and malicious activity in your network, and assists in rapid incident response to eliminate those threats with succinct remediation actions. MDR typically combines a technology solution with outsourced security analysts that extend your technologies and team.\r\n<span style=\"font-weight: bold;\">Isn’t that What MSSPs or Managed SIEMs Do?</span>\r\nNo. Managed Security Service Providers (MSSPs) monitor network security controls and may send alerts when anomalies are identified. MSSPs typically do not investigate the anomalies to eliminate false positives, nor do they respond to real threats. This means that abnormalities in network usage are forwarded to your IT personnel who must then dig through the data to determine if there is a real threat and what to do about it.\r\n<span style=\"font-weight: bold;\">Doesn’t My Firewall Protect My Network?</span>\r\nFirewalls and other preventive forms of cybersecurity are very important and effective at preventing basic cyberattacks. However, over the past decade, it has become clear that preventive cybersecurity technologies are not enough to secure an organization’s network. Further, they are yet another source of alerts, log messages, and events that contribute to the “alert fatigue” being universally suffered today. Recent major hacks such as the Marriot Hack of 2018, the Anthem Hack of 2015, and the Target Hack of 2013 demonstrate how easily cybercriminals can breach networks at enterprise organizations to steal millions of credit card numbers, medical records, and other forms of PII/PHI.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Endpoint_Detection_and_Response.png","alias":"managed-detection-and-response"},"457":{"id":457,"title":"DDoS Protection","description":" A denial-of-service attack (DoS attack) is a cyber-attack in which the perpetrator seeks to make a machine or network resource unavailable to its intended users by temporarily or indefinitely disrupting services of a host connected to the Internet. Denial of service is typically accomplished by flooding the targeted machine or resource with superfluous requests in an attempt to overload systems and prevent some or all legitimate requests from being fulfilled.\r\nIn a distributed denial-of-service attack (DDoS attack), the incoming traffic flooding the victim originates from many different sources. This effectively makes it impossible to stop the attack simply by blocking a single source.\r\nA DoS or DDoS attack is analogous to a group of people crowding the entry door of a shop, making it hard for legitimate customers to enter, disrupting trade.\r\nCriminal perpetrators of DoS attacks often target sites or services hosted on high-profile web servers such as banks or credit card payment gateways. Revenge, blackmail and activism can motivate these attacks. ","materialsDescription":" <span style=\"font-weight: bold;\">What are the Different Types of DDoS Attacks?</span>\r\nDistributed Denial of Service attacks vary significantly, and there are thousands of different ways an attack can be carried out (attack vectors), but an attack vector will generally fall into one of three broad categories:\r\n<span style=\"font-weight: bold;\">Volumetric Attacks:</span>\r\nVolumetric attacks attempt to consume the bandwidth either within the target network/service or between the target network/service and the rest of the Internet. These attacks are simply about causing congestion.\r\n<span style=\"font-weight: bold;\">TCP State-Exhaustion Attacks:</span>\r\nTCP State-Exhaustion attacks attempt to consume the connection state tables which are present in many infrastructure components such as load-balancers, firewalls and the application servers themselves. Even high capacity devices capable of maintaining state on millions of connections can be taken down by these attacks.\r\n<span style=\"font-weight: bold;\">Application Layer Attacks:</span>\r\nApplication Layer attacks target some aspect of an application or service at Layer-7. These are the deadliest kind of attacks as they can be very effective with as few as one attacking machine generating a low traffic rate (this makes these attacks very difficult to proactively detect and mitigate). Application layer attacks have come to prevalence over the past three or four years and simple application layer flood attacks (HTTP GET flood etc.) have been some of the most common denials of service attacks seen in the wild.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_DDoS_Protection.png","alias":"ddos-protection"},"838":{"id":838,"title":"Endpoint Detection and Response","description":"Endpoint Detection and Response (EDR) is a cybersecurity technology that addresses the need for continuous monitoring and response to advanced threats. It is a subset of endpoint security technology and a critical piece of an optimal security posture. EDR differs from other endpoint protection platforms (EPP) such as antivirus (AV) and anti-malware in that its primary focus isn't to automatically stop threats in the pre-execution phase on an endpoint. Rather, EDR is focused on providing the right endpoint visibility with the right insights to help security analysts discover, investigate and respond to very advanced threats and broader attack campaigns stretching across multiple endpoints. Many EDR tools, however, combine EDR and EPP.\r\nWhile small and mid-market organizations are increasingly turning to EDR technology for more advanced endpoint protection, many lack the resources to maximize the benefits of the technology. Utilizing advanced EDR features such as forensic analysis, behavioral monitoring and artificial intelligence (AI) is labor and resource intensive, requiring the attention of dedicated security professionals.\r\nA managed endpoint security service combines the latest technology, an around-the-clock team of certified CSOC experts and up-to-the-minute industry intelligence for a cost-effective monthly subscription. Managed services can help reduce the day-to-day burden of monitoring and responding to alerts, enhance security orchestration and automation (SOAR) and improve threat hunting and incident response.","materialsDescription":"<span style=\"font-weight: bold; \">What is Endpoint detection and response (EDR)?</span>\r\nEndpoint detection and response is an emerging technology that addresses the need for continuous monitoring and response to advanced threats. One could even make the argument that endpoint detection and response is a form of advanced threat protection.\r\n<span style=\"font-weight: bold;\">What are the Key Aspects of EDR Security?</span>\r\nAccording to Gartner, effective EDR must include the following capabilities:\r\n<ul><li>Incident data search and investigation</li><li>Alert triage or suspicious activity validation</li><li>Suspicious activity detection</li><li>Threat hunting or data exploration</li><li>Stopping malicious activity</li></ul>\r\n<span style=\"font-weight: bold;\">What to look for in an EDR Solution?</span>\r\nUnderstanding the key aspects of EDR and why they are important will help you better discern what to look for in a solution. It’s important to find EDR software that can provide the highest level of protection while requiring the least amount of effort and investment — adding value to your security team without draining resources. Here are the six key aspects of EDR you should look for:\r\n<span style=\"font-weight: bold;\">1. Visibility:</span> Real-time visibility across all your endpoints allows you to view adversary activities, even as they attempt to breach your environment and stop them immediately.\r\n<span style=\"font-weight: bold;\">2. Threat Database:</span> Effective EDR requires massive amounts of telemetry collected from endpoints and enriched with context so it can be mined for signs of attack with a variety of analytic techniques.\r\n<span style=\"font-weight: bold;\">3. Behavioral Protection:</span> Relying solely on signature-based methods or indicators of compromise (IOCs) lead to the “silent failure” that allows data breaches to occur. Effective endpoint detection and response requires behavioral approaches that search for indicators of attack (IOAs), so you are alerted of suspicious activities before a compromise can occur.\r\n<span style=\"font-weight: bold;\">4. Insight and Intelligence:</span> An endpoint detection and response solution that integrates threat intelligence can provide context, including details on the attributed adversary that is attacking you or other information about the attack.\r\n<span style=\"font-weight: bold;\">5. Fast Response:</span> EDR that enables a fast and accurate response to incidents can stop an attack before it becomes a breach and allow your organization to get back to business quickly.\r\n<span style=\"font-weight: bold;\">6. Cloud-based Solution:</span> Having a cloud-based endpoint detection and response solution is the only way to ensure zero impact on endpoints while making sure capabilities such as search, analysis and investigation can be done accurately and in real time.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/hgghghg.png","alias":"endpoint-detection-and-response"},"874":{"id":874,"title":"Threat Intelligence Platforms","description":"Threat Intelligence Platforms (TIPs) are an emerging technology discipline that helps organizations aggregate, correlate and analyze threat data from multiple sources in real time to support defensive actions. TIPs have evolved to address the growing amount of data generated by a variety of internal and external resources (such as system logs and threat intelligence feeds) and help security teams identify the threats that are relevant to their organization. By importing threat data from multiple sources and formats, correlating that data and then exporting it into an organization’s existing security systems or ticketing systems, a TIP automates proactive threat management and mitigation. A true TIP differs from typical enterprise security products in that it is a system that can be programmed by outside developers, in particular, users of the platform. TIPs can also use APIs to gather data to generate configuration analysis, WHOIS information, reverse IP lookup, website content analysis, name servers and SSL certificates.\r\nThe traditional approach to enterprise security involves security teams using a variety of processes and tools to conduct incident response, network defense and threat analysis. Integration between these teams and the sharing of threat data is often a manual process that relies on email, spreadsheets or a portal ticketing system. This approach does not scale as the team and enterprise grows and the number of threats and events increases. With attack sources changing by the minute, hour and day, scalability and efficiency is difficult. The tools used by large Security Operations Centers (SOCs), for example, produce hundreds of millions of events per day, from endpoint and network alerts to log events, making it difficult to filter down to a manageable number of suspicious events for triage.\r\nThreat intelligence platforms make it possible for organizations to gain an advantage over the adversary by detecting the presence of threat actors, blocking and tackling their attacks or degrading their infrastructure. Using threat intelligence, businesses and government agencies can also identify the threat sources and data that are the most useful and relevant to their own environment, potentially reducing the costs associated with unnecessary commercial threat feeds.\r\nTactical use cases for threat intelligence include security planning, monitoring and detection, incident response, threat discovery and threat assessment. A TIP also drives smarter practices back into SIEMs, intrusion detection and other security tools because of the finely curated, relevant and widely sourced threat intelligence that a TIP produces.\r\nAn advantage held by TIPs is the ability to share threat intelligence with other stakeholders and communities. Adversaries typically coordinate their efforts across forums and platforms. A TIP provides a common habitat, which makes it possible for security teams to share threat information among their own trusted circles, interface with security and intelligence experts and receive guidance on implementing coordinated counter-measures. Full-featured TIPs enable security analysts to simultaneously coordinate these tactical and strategic activities with incident response, security operations, and risk management teams while aggregating data from trusted communities.","materialsDescription":"<span style=\"font-weight: bold;\">What is a threat?</span>\r\nA threat is the ability of an entity to gain access to or interfere with the usual planned activities of an information network.\r\n<span style=\"font-weight: bold;\">What is an APT?</span>\r\nAn advanced persistent threat (APT) is a stealthy computer network threat actor, typically a nation state or state-sponsored group, which gains unauthorized access to a computer network and remains undetected for an extended period. In recent times, the term may also refer to non-state sponsored groups conducting large-scale targeted intrusions for specific goals.\r\n<span style=\"font-weight: bold;\">What is phishing?</span>\r\nPhishing is the fraudulent attempt to obtain sensitive information such as usernames, passwords and credit card details by disguising oneself as a trustworthy entity in an electronic communication. Typically carried out by email spoofing or instant messaging, it often directs users to enter personal information at a fake website which matches the look and feel of the legitimate site.\r\nPhishing is an example of social engineering techniques being used to deceive users. Users are often lured by communications purporting to be from trusted parties such as social web sites, auction sites, banks, online payment processors or IT administrators.\r\n<span style=\"font-weight: bold;\">What is malware?</span>\r\nMalware (a portmanteau for malicious software) is any software intentionally designed to cause damage to a computer, server, client or computer network (in contrast, software that causes unintentional harm due to some deficiency is typically described as a software bug). A wide variety of malware types exist, including computer viruses, worms, Trojan horses, ransomware, spyware, adware, rogue software and scareware.\r\nPrograms are also considered malware if they secretly act against the interests of the computer user. For example, at one point, Sony music compact discs silently installed a rootkit on purchasers' computers with the intention of preventing illicit copying, but which also reported on users' listening habits, and unintentionally created extra security vulnerabilities.\r\nA range of antivirus software, firewalls and other strategies are used to help protect against the introduction of malware, to help detect it if it is already present and to recover from malware-associated malicious activity and attacks.\r\n<span style=\"font-weight: bold;\">What is a botnet?</span>\r\nA botnet is a number of Internet-connected devices, each of which is running one or more bots. Botnets can be used to perform Distributed Denial-of-Service (DDoS) attacks, steal data, send spam and allows the attacker to access the device and its connection. The owner can control the botnet using command and control (C&C) software. The word "botnet" is a portmanteau of the words "robot" and "network". The term is usually used with a negative or malicious connotation.\r\n<span style=\"font-weight: bold;\">What is a DDoS-attack?</span>\r\nA distributed denial-of-service (DDoS) attack occurs when multiple systems flood the bandwidth or resources of a targeted system, usually one or more web servers. Such an attack is often the result of multiple compromised systems (for example, a botnet) flooding the targeted system with traffic. A botnet is a network of zombie computers programmed to receive commands without the owners' knowledge. When a server is overloaded with connections, new connections can no longer be accepted. The major advantages to an attacker of using a distributed denial-of-service attack are that multiple machines can generate more attack traffic than one machine, multiple attack machines are harder to turn off than one attack machine and that the behavior of each attack machine can be stealthier, making it harder to track and shut down. These attacker advantages cause challenges for defense mechanisms. For example, merely purchasing more incoming bandwidth than the current volume of the attack might not help, because the attacker might be able to simply add more attack machines. This, ultimately, will end up completely crashing a website for periods of time.\r\n<span style=\"font-weight: bold;\">What is ransomware?</span>\r\nRansomware is a type of malware from cryptovirology that threatens to publish the victim's data, or perpetually block access to it, unless a ransom is paid. While some simple ransomware may lock the system in a way which is not difficult for a knowledgeable person to reverse, more advanced malware uses a technique called cryptoviral extortion, in which it encrypts the victim's files, making them inaccessible, and demands a ransom payment to decrypt them. In a properly implemented cryptoviral extortion attack, recovering the files without the decryption key is an intractable problem – and difficult to trace digital currencies such as Ukash or Bitcoin and other cryptocurrency are used for the ransoms, making tracing and prosecuting the perpetrators difficult.<br />Ransomware attacks are typically carried out using a Trojan that is disguised as a legitimate file that the user is tricked into downloading or opening when it arrives as an email attachment. 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In addition, EclecticIQ improves the efficiency and effectiveness of other security management (e.g. SIEM, IPS/IDS) solutions, improving the performance of cyber threat defense within the enterprise.\r\n<b>Intelligence Analysts</b>\r\nEclecticIQ Platform empowers analysts to optimize their workflow using with automation tools based on analytics. Instead of manually crunching through data, analysts can better spend their time on collaboration with peers, working to enrich, qualify, analyze and share threat information to stakeholders.\r\n<b>Incident Response Teams</b>\r\nEclecticIQ Platform facilitates and accelerates investigations with a scalable, fast and flexible solution that provides a single point of aggregation along with automated and manual analysis tools. These capabilities optimize response time and improve remediation efforts.\r\n<b>Heads of Cyber Threat Intelligence</b>\r\nEclecticIQ Platform provides a centralized solution for consolidating threat intelligence that facilitates knowledge sharing and reporting of strategic, operational and tactical intelligence to stakeholders.\r\n<b>Security Operations Centers</b>\r\nEclecticIQ Platform delivers much-needed context and relevance to SOCs by incorporating enriched data into IOC feeds. This reduces the mean time to respond to high-priority incidents.\r\n<b>IT Operations</b>\r\nEclecticIQ Platform is a versatile system that offers a wide variety of on-premise and cloud deployments (including CentOS, RedHat, and Ubuntu). Leveraging the latest data management technologies, it can process massive amounts of information at high speed with a relatively low impact on resources. 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TIPs have evolved to address the growing amount of data generated by a variety of internal and external resources (such as system logs and threat intelligence feeds) and help security teams identify the threats that are relevant to their organization. By importing threat data from multiple sources and formats, correlating that data and then exporting it into an organization’s existing security systems or ticketing systems, a TIP automates proactive threat management and mitigation. A true TIP differs from typical enterprise security products in that it is a system that can be programmed by outside developers, in particular, users of the platform. TIPs can also use APIs to gather data to generate configuration analysis, WHOIS information, reverse IP lookup, website content analysis, name servers and SSL certificates.\r\nThe traditional approach to enterprise security involves security teams using a variety of processes and tools to conduct incident response, network defense and threat analysis. Integration between these teams and the sharing of threat data is often a manual process that relies on email, spreadsheets or a portal ticketing system. This approach does not scale as the team and enterprise grows and the number of threats and events increases. With attack sources changing by the minute, hour and day, scalability and efficiency is difficult. The tools used by large Security Operations Centers (SOCs), for example, produce hundreds of millions of events per day, from endpoint and network alerts to log events, making it difficult to filter down to a manageable number of suspicious events for triage.\r\nThreat intelligence platforms make it possible for organizations to gain an advantage over the adversary by detecting the presence of threat actors, blocking and tackling their attacks or degrading their infrastructure. Using threat intelligence, businesses and government agencies can also identify the threat sources and data that are the most useful and relevant to their own environment, potentially reducing the costs associated with unnecessary commercial threat feeds.\r\nTactical use cases for threat intelligence include security planning, monitoring and detection, incident response, threat discovery and threat assessment. A TIP also drives smarter practices back into SIEMs, intrusion detection and other security tools because of the finely curated, relevant and widely sourced threat intelligence that a TIP produces.\r\nAn advantage held by TIPs is the ability to share threat intelligence with other stakeholders and communities. Adversaries typically coordinate their efforts across forums and platforms. A TIP provides a common habitat, which makes it possible for security teams to share threat information among their own trusted circles, interface with security and intelligence experts and receive guidance on implementing coordinated counter-measures. Full-featured TIPs enable security analysts to simultaneously coordinate these tactical and strategic activities with incident response, security operations, and risk management teams while aggregating data from trusted communities.","materialsDescription":"<span style=\"font-weight: bold;\">What is a threat?</span>\r\nA threat is the ability of an entity to gain access to or interfere with the usual planned activities of an information network.\r\n<span style=\"font-weight: bold;\">What is an APT?</span>\r\nAn advanced persistent threat (APT) is a stealthy computer network threat actor, typically a nation state or state-sponsored group, which gains unauthorized access to a computer network and remains undetected for an extended period. In recent times, the term may also refer to non-state sponsored groups conducting large-scale targeted intrusions for specific goals.\r\n<span style=\"font-weight: bold;\">What is phishing?</span>\r\nPhishing is the fraudulent attempt to obtain sensitive information such as usernames, passwords and credit card details by disguising oneself as a trustworthy entity in an electronic communication. Typically carried out by email spoofing or instant messaging, it often directs users to enter personal information at a fake website which matches the look and feel of the legitimate site.\r\nPhishing is an example of social engineering techniques being used to deceive users. Users are often lured by communications purporting to be from trusted parties such as social web sites, auction sites, banks, online payment processors or IT administrators.\r\n<span style=\"font-weight: bold;\">What is malware?</span>\r\nMalware (a portmanteau for malicious software) is any software intentionally designed to cause damage to a computer, server, client or computer network (in contrast, software that causes unintentional harm due to some deficiency is typically described as a software bug). A wide variety of malware types exist, including computer viruses, worms, Trojan horses, ransomware, spyware, adware, rogue software and scareware.\r\nPrograms are also considered malware if they secretly act against the interests of the computer user. For example, at one point, Sony music compact discs silently installed a rootkit on purchasers' computers with the intention of preventing illicit copying, but which also reported on users' listening habits, and unintentionally created extra security vulnerabilities.\r\nA range of antivirus software, firewalls and other strategies are used to help protect against the introduction of malware, to help detect it if it is already present and to recover from malware-associated malicious activity and attacks.\r\n<span style=\"font-weight: bold;\">What is a botnet?</span>\r\nA botnet is a number of Internet-connected devices, each of which is running one or more bots. Botnets can be used to perform Distributed Denial-of-Service (DDoS) attacks, steal data, send spam and allows the attacker to access the device and its connection. The owner can control the botnet using command and control (C&C) software. The word "botnet" is a portmanteau of the words "robot" and "network". The term is usually used with a negative or malicious connotation.\r\n<span style=\"font-weight: bold;\">What is a DDoS-attack?</span>\r\nA distributed denial-of-service (DDoS) attack occurs when multiple systems flood the bandwidth or resources of a targeted system, usually one or more web servers. Such an attack is often the result of multiple compromised systems (for example, a botnet) flooding the targeted system with traffic. A botnet is a network of zombie computers programmed to receive commands without the owners' knowledge. When a server is overloaded with connections, new connections can no longer be accepted. The major advantages to an attacker of using a distributed denial-of-service attack are that multiple machines can generate more attack traffic than one machine, multiple attack machines are harder to turn off than one attack machine and that the behavior of each attack machine can be stealthier, making it harder to track and shut down. These attacker advantages cause challenges for defense mechanisms. For example, merely purchasing more incoming bandwidth than the current volume of the attack might not help, because the attacker might be able to simply add more attack machines. This, ultimately, will end up completely crashing a website for periods of time.\r\n<span style=\"font-weight: bold;\">What is ransomware?</span>\r\nRansomware is a type of malware from cryptovirology that threatens to publish the victim's data, or perpetually block access to it, unless a ransom is paid. While some simple ransomware may lock the system in a way which is not difficult for a knowledgeable person to reverse, more advanced malware uses a technique called cryptoviral extortion, in which it encrypts the victim's files, making them inaccessible, and demands a ransom payment to decrypt them. In a properly implemented cryptoviral extortion attack, recovering the files without the decryption key is an intractable problem – and difficult to trace digital currencies such as Ukash or Bitcoin and other cryptocurrency are used for the ransoms, making tracing and prosecuting the perpetrators difficult.<br />Ransomware attacks are typically carried out using a Trojan that is disguised as a legitimate file that the user is tricked into downloading or opening when it arrives as an email attachment. 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In addition, EclecticIQ improves the efficiency and effectiveness of other security management (e.g. SIEM, IPS/IDS) solutions, improving the performance of cyber threat defense within the enterprise.\r\n<b>Intelligence Analysts</b>\r\nEclecticIQ Platform empowers analysts to optimize their workflow using with automation tools based on analytics. Instead of manually crunching through data, analysts can better spend their time on collaboration with peers, working to enrich, qualify, analyze and share threat information to stakeholders.\r\n<b>Incident Response Teams</b>\r\nEclecticIQ Platform facilitates and accelerates investigations with a scalable, fast and flexible solution that provides a single point of aggregation along with automated and manual analysis tools. These capabilities optimize response time and improve remediation efforts.\r\n<b>Heads of Cyber Threat Intelligence</b>\r\nEclecticIQ Platform provides a centralized solution for consolidating threat intelligence that facilitates knowledge sharing and reporting of strategic, operational and tactical intelligence to stakeholders.\r\n<b>Security Operations Centers</b>\r\nEclecticIQ Platform delivers much-needed context and relevance to SOCs by incorporating enriched data into IOC feeds. This reduces the mean time to respond to high-priority incidents.\r\n<b>IT Operations</b>\r\nEclecticIQ Platform is a versatile system that offers a wide variety of on-premise and cloud deployments (including CentOS, RedHat, and Ubuntu). Leveraging the latest data management technologies, it can process massive amounts of information at high speed with a relatively low impact on resources. 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TIPs have evolved to address the growing amount of data generated by a variety of internal and external resources (such as system logs and threat intelligence feeds) and help security teams identify the threats that are relevant to their organization. By importing threat data from multiple sources and formats, correlating that data and then exporting it into an organization’s existing security systems or ticketing systems, a TIP automates proactive threat management and mitigation. A true TIP differs from typical enterprise security products in that it is a system that can be programmed by outside developers, in particular, users of the platform. TIPs can also use APIs to gather data to generate configuration analysis, WHOIS information, reverse IP lookup, website content analysis, name servers and SSL certificates.\r\nThe traditional approach to enterprise security involves security teams using a variety of processes and tools to conduct incident response, network defense and threat analysis. Integration between these teams and the sharing of threat data is often a manual process that relies on email, spreadsheets or a portal ticketing system. This approach does not scale as the team and enterprise grows and the number of threats and events increases. With attack sources changing by the minute, hour and day, scalability and efficiency is difficult. The tools used by large Security Operations Centers (SOCs), for example, produce hundreds of millions of events per day, from endpoint and network alerts to log events, making it difficult to filter down to a manageable number of suspicious events for triage.\r\nThreat intelligence platforms make it possible for organizations to gain an advantage over the adversary by detecting the presence of threat actors, blocking and tackling their attacks or degrading their infrastructure. Using threat intelligence, businesses and government agencies can also identify the threat sources and data that are the most useful and relevant to their own environment, potentially reducing the costs associated with unnecessary commercial threat feeds.\r\nTactical use cases for threat intelligence include security planning, monitoring and detection, incident response, threat discovery and threat assessment. A TIP also drives smarter practices back into SIEMs, intrusion detection and other security tools because of the finely curated, relevant and widely sourced threat intelligence that a TIP produces.\r\nAn advantage held by TIPs is the ability to share threat intelligence with other stakeholders and communities. Adversaries typically coordinate their efforts across forums and platforms. A TIP provides a common habitat, which makes it possible for security teams to share threat information among their own trusted circles, interface with security and intelligence experts and receive guidance on implementing coordinated counter-measures. Full-featured TIPs enable security analysts to simultaneously coordinate these tactical and strategic activities with incident response, security operations, and risk management teams while aggregating data from trusted communities.","materialsDescription":"<span style=\"font-weight: bold;\">What is a threat?</span>\r\nA threat is the ability of an entity to gain access to or interfere with the usual planned activities of an information network.\r\n<span style=\"font-weight: bold;\">What is an APT?</span>\r\nAn advanced persistent threat (APT) is a stealthy computer network threat actor, typically a nation state or state-sponsored group, which gains unauthorized access to a computer network and remains undetected for an extended period. In recent times, the term may also refer to non-state sponsored groups conducting large-scale targeted intrusions for specific goals.\r\n<span style=\"font-weight: bold;\">What is phishing?</span>\r\nPhishing is the fraudulent attempt to obtain sensitive information such as usernames, passwords and credit card details by disguising oneself as a trustworthy entity in an electronic communication. Typically carried out by email spoofing or instant messaging, it often directs users to enter personal information at a fake website which matches the look and feel of the legitimate site.\r\nPhishing is an example of social engineering techniques being used to deceive users. Users are often lured by communications purporting to be from trusted parties such as social web sites, auction sites, banks, online payment processors or IT administrators.\r\n<span style=\"font-weight: bold;\">What is malware?</span>\r\nMalware (a portmanteau for malicious software) is any software intentionally designed to cause damage to a computer, server, client or computer network (in contrast, software that causes unintentional harm due to some deficiency is typically described as a software bug). A wide variety of malware types exist, including computer viruses, worms, Trojan horses, ransomware, spyware, adware, rogue software and scareware.\r\nPrograms are also considered malware if they secretly act against the interests of the computer user. For example, at one point, Sony music compact discs silently installed a rootkit on purchasers' computers with the intention of preventing illicit copying, but which also reported on users' listening habits, and unintentionally created extra security vulnerabilities.\r\nA range of antivirus software, firewalls and other strategies are used to help protect against the introduction of malware, to help detect it if it is already present and to recover from malware-associated malicious activity and attacks.\r\n<span style=\"font-weight: bold;\">What is a botnet?</span>\r\nA botnet is a number of Internet-connected devices, each of which is running one or more bots. Botnets can be used to perform Distributed Denial-of-Service (DDoS) attacks, steal data, send spam and allows the attacker to access the device and its connection. The owner can control the botnet using command and control (C&C) software. The word "botnet" is a portmanteau of the words "robot" and "network". The term is usually used with a negative or malicious connotation.\r\n<span style=\"font-weight: bold;\">What is a DDoS-attack?</span>\r\nA distributed denial-of-service (DDoS) attack occurs when multiple systems flood the bandwidth or resources of a targeted system, usually one or more web servers. Such an attack is often the result of multiple compromised systems (for example, a botnet) flooding the targeted system with traffic. A botnet is a network of zombie computers programmed to receive commands without the owners' knowledge. When a server is overloaded with connections, new connections can no longer be accepted. The major advantages to an attacker of using a distributed denial-of-service attack are that multiple machines can generate more attack traffic than one machine, multiple attack machines are harder to turn off than one attack machine and that the behavior of each attack machine can be stealthier, making it harder to track and shut down. These attacker advantages cause challenges for defense mechanisms. For example, merely purchasing more incoming bandwidth than the current volume of the attack might not help, because the attacker might be able to simply add more attack machines. This, ultimately, will end up completely crashing a website for periods of time.\r\n<span style=\"font-weight: bold;\">What is ransomware?</span>\r\nRansomware is a type of malware from cryptovirology that threatens to publish the victim's data, or perpetually block access to it, unless a ransom is paid. While some simple ransomware may lock the system in a way which is not difficult for a knowledgeable person to reverse, more advanced malware uses a technique called cryptoviral extortion, in which it encrypts the victim's files, making them inaccessible, and demands a ransom payment to decrypt them. 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