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Facts may include the time a bug was reported, its severity, the erroneous program behavior, and details on how to reproduce the bug; as well as the identity of the person who reported it and any programmers who may be working on fixing it.\r\nTypical bug tracking systems support the concept of the life cycle for a bug which is tracked through the status assigned to the bug. A bug tracking system should allow administrators to configure permissions based on status, move the bug to another status, or delete the bug. The system should also allow administrators to configure the bug statuses and to what extent a bug in a particular status can be moved. Some systems will e-mail interested parties, such as the submitter and assigned programmers, when new records are added or the status changes.\r\nThe main benefit of a bug-tracking system is to provide a clear centralized overview of development requests (including both bugs and improvements, the boundary is often fuzzy), and their state. The prioritized list of pending items (often called backlog) provides valuable input when defining the product road map, or maybe just &quot;the next release&quot;.\r\nIn a corporate environment, a bug-tracking system may be used to generate reports on the productivity of programmers at fixing bugs. However, this may sometimes yield inaccurate results because different bugs may have different levels of severity and complexity. The severity of a bug may not be directly related to the complexity of fixing the bug. There may be different opinions among the managers and architects.\r\nA local bug tracker (LBT) is usually a computer program used by a team of application support professionals (often a help desk) to keep track of issues communicated to software developers. 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Features:</p>\r\n<ul>\r\n<li>TrackStudio harnesses the power of the Internet to bring together knowledge from contractors, off-site employees, and customers. Use a standard web browser to access the system from any location around the world.</li>\r\n<li>Organize your database into projects and subprojects, making it easier to administer multiple projects. Management can correlate data across multiple projects in a single report, allowing for more informed decisions. Summarize information from multiple projects to define a single tracking process that works for your whole organization.</li>\r\n<li>Use filters to search tasks by complex criteria.</li>\r\n<li>Custom fields can be added to tasks and users to capture the company-specific information.</li>\r\n<li>Automatic and highly customizable e-mail notification ensures that all team members are tied into the issue and change tracking process. 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TrackStudio allows you to place access restrictions on individual bugs as needed, as well as on entire areas of tracking.</li>\r\n<li>You can use SOAP API to integrate TrackStudio with your call-center, front-office and other third-party software.</li>\r\n<li>A simple step-by-step installation guide allows you to configure an application to work with any server and DBMS in a matter of minutes.</li>\r\n<li>You can configure TrackStudio Enterprise and check the configuration with a couple of mouse-clicks!</li>\r\n<li>Handle hundreds of projects and users in a single database! Our company provides a hosted service for more than 4000 users from all over the world. 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