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Some cloud providers handle these operations behind-the-scenes as a fully managed service.</li><li><span style=\"font-weight: bold; \">High-performance:</span> NoSQL database are optimized for specific data models (such as document, key-value, and graph) and access patterns that enable higher performance than trying to accomplish similar functionality with relational databases.</li><li><span style=\"font-weight: bold; \">Highly functional:</span> NoSQL databases provide highly functional APIs and data types that are purpose built for each of their respective data models.</li></ul>\r\n<span style=\"font-weight: bold;\">What are the types of NoSQL Databases?</span>\r\n<ul><li><span style=\"font-weight: bold;\">Key-value:</span> Key-value databases are highly partitionable and allow horizontal scaling at scales that other types of databases cannot achieve. 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Amazon ElastiCache offers Memcached and Redis, to serve low-latency, high-throughput workloads, such as McDonald’s, that cannot be served with disk-based data stores.</li><li><span style=\"font-weight: bold;\">Search:</span> Many applications output logs to help developers troubleshoot issues.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Nonrelational_Database_Management_Systems1.png","alias":"non-relational-database-management-systems"}},"branches":"Information Technology","companySizes":"101 to 500 Employees","companyUrl":"https://redislabs.com/","countryCodes":["GBR","ISR","IND","USA"],"certifications":[],"isSeller":true,"isSupplier":true,"isVendor":true,"presenterCodeLng":"","seo":{"title":"Redis Labs","keywords":"","description":" Modern businesses depend on the power of real-time data. With Redis Labs, organizations deliver instant experiences in a highly reliable and scalable manner. 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Persistence can be optionally disabled if you just need a feature-rich, networked, in-memory cache.\r\nRedis also supports trivial-to-setup master-slave asynchronous replication, with very fast non-blocking first synchronization, auto-reconnection with partial resynchronization on net split.\r\nOther features include:\r\n<ul><li>Transactions</li><li>Pub/Sub</li><li>Lua scripting</li><li>Keys with a limited time-to-live</li><li>LRU eviction of keys</li><li>Automatic failover</li></ul>\r\nYou can use Redis from most programming languages out there.\r\nRedis is written in ANSI C and works in most POSIX systems like Linux, *BSD, OS X without external dependencies. Linux and OS X are the two operating systems where Redis is developed and tested the most, and we recommend using Linux for deploying. Redis may work in Solaris-derived systems like SmartOS, but the support is the best effort. There is no official support for Windows builds.","shortDescription":"Redis is an open-source (BSD licensed), in-memory data structure store, used as a database, cache and message broker.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":16,"sellingCount":7,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Redis","keywords":"","description":"Redis supports data structures such as strings, hashes, lists, sets, sorted sets with range queries, bitmaps, hyperloglogs, geospatial indexes with radius queries and streams. Redis has built-in replication, Lua scripting, LRU eviction, transactions and differ","og:title":"Redis","og:description":"Redis supports data structures such as strings, hashes, lists, sets, sorted sets with range queries, bitmaps, hyperloglogs, geospatial indexes with radius queries and streams. Redis has built-in replication, Lua scripting, LRU eviction, transactions and differ","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Redis.png"},"eventUrl":"","translationId":5203,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":240,"title":"Non-relational Database Management Systems","alias":"non-relational-database-management-systems","description":" A non-relational database is a database that does not incorporate the table/key model that relational database management systems (RDBMS) promote. These kinds of databases require data manipulation techniques and processes designed to provide solutions to big data problems that big companies face. The most popular emerging non-relational database is called NoSQL (Not Only SQL).\r\nMost non-relational databases are incorporated into websites such as Google, Yahoo!, Amazon and Facebook. These websites introduce a slew of new applications every single day with millions and millions of users, so they would not be able to handle large traffic spikes with existing RDBMS solutions. Since RDBMS cannot handle the problem, they’ve switched to a new kind of DBMS that is capable of handling Web-scale data in a non-relational way.<br /><br />An interesting aspect of a non-relational database such as NoSQL is scalability. NoSQL uses the BASE system (basically available, soft-state, eventually consistent). Non-relational databases forgo the table form of rows and columns relational databases use in favor of specialized frameworks to store data, which can be accessed by special query APIs. Persistence is an important element in these databases. To enable fast throughput of vast amounts of data the best option for performance is "in memory," rather than reading and writing from disks.<br /><br />Relational databases use the ACID system, which ensures consistency of data in all situations of data management but obviously takes longer to process because of all those relations and its branching nature. However, the BASE system loosened up the requirements on consistency to achieve better availability and partitioning for better scalability.","materialsDescription":" <span style=\"font-weight: bold; \">What are NoSQL databases?</span>\r\nNoSQL databases are purpose built for specific data models and have flexible schemas for building modern applications. NoSQL databases are widely recognized for their ease of development, functionality, and performance at scale. They use a variety of data models, including document, graph, key-value, in-memory, and search. This page includes resources to help you better understand NoSQL databases and to get started.\r\n<span style=\"font-weight: bold; \">How Does a NoSQL (nonrelational) Database Work?</span>\r\nNoSQL databases use a variety of data models for accessing and managing data, such as document, graph, key-value, in-memory, and search. These types of databases are optimized specifically for applications that require large data volume, low latency, and flexible data models, which are achieved by relaxing some of the data consistency restrictions of other databases.\r\nConsider the example of modeling the schema for a simple book database:\r\n<ul><li>In a relational database, a book record is often dissembled (or “normalized”) and stored in separate tables, and relationships are defined by primary and foreign key constraints. In this example, the Books table has columns for ISBN, Book Title, and Edition Number, the Authors table has columns for AuthorID and Author Name, and finally the Author-ISBN table has columns for AuthorID and ISBN. The relational model is designed to enable the database to enforce referential integrity between tables in the database, normalized to reduce the redundancy, and generally optimized for storage.</li><li>In a NoSQL database, a book record is usually stored as a JSON document. For each book, the item, ISBN, Book Title, Edition Number, Author Name, and AuthorID are stored as attributes in a single document. In this model, data is optimized for intuitive development and horizontal scalability.</li></ul>\r\n<span style=\"font-weight: bold; \">Why should you use a NoSQL database?</span>\r\nNoSQL databases are a great fit for many modern applications such as mobile, web, and gaming that require flexible, scalable, high-performance, and highly functional databases to provide great user experiences.\r\n<ul><li><span style=\"font-weight: bold; \">Flexibility:</span> NoSQL databases generally provide flexible schemas that enable faster and more iterative development. The flexible data model makes NoSQL databases ideal for semi-structured and unstructured data.</li><li><span style=\"font-weight: bold; \">Scalability:</span> NoSQL databases are generally designed to scale out by using distributed clusters of hardware instead of scaling up by adding expensive and robust servers. Some cloud providers handle these operations behind-the-scenes as a fully managed service.</li><li><span style=\"font-weight: bold; \">High-performance:</span> NoSQL database are optimized for specific data models (such as document, key-value, and graph) and access patterns that enable higher performance than trying to accomplish similar functionality with relational databases.</li><li><span style=\"font-weight: bold; \">Highly functional:</span> NoSQL databases provide highly functional APIs and data types that are purpose built for each of their respective data models.</li></ul>\r\n<span style=\"font-weight: bold;\">What are the types of NoSQL Databases?</span>\r\n<ul><li><span style=\"font-weight: bold;\">Key-value:</span> Key-value databases are highly partitionable and allow horizontal scaling at scales that other types of databases cannot achieve. Use cases such as gaming, ad tech, and IoT lend themselves particularly well to the key-value data model.</li><li><span style=\"font-weight: bold;\">Document:</span> In application code, data is represented often as an object or JSON-like document because it is an efficient and intuitive data model for developers. Document databases make it easier for developers to store and query data in a database by using the same document model format that they use in their application code. The flexible, semistructured, and hierarchical nature of documents and document databases allows them to evolve with applications’ needs. The document model works well with catalogs, user profiles, and content management systems where each document is unique and evolves over time.</li><li><span style=\"font-weight: bold;\">Graph:</span> A graph database’s purpose is to make it easy to build and run applications that work with highly connected datasets. Typical use cases for a graph database include social networking, recommendation engines, fraud detection, and knowledge graphs.</li><li><span style=\"font-weight: bold;\">In-memory:</span> Gaming and ad-tech applications have use cases such as leaderboards, session stores, and real-time analytics that require microsecond response times and can have large spikes in traffic coming at any time. Amazon ElastiCache offers Memcached and Redis, to serve low-latency, high-throughput workloads, such as McDonald’s, that cannot be served with disk-based data stores.</li><li><span style=\"font-weight: bold;\">Search:</span> Many applications output logs to help developers troubleshoot issues.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Nonrelational_Database_Management_Systems1.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"suppliedProducts":[{"id":3593,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/microsoft.png","logo":true,"scheme":false,"title":"Microsoft Defender Advanced Threat Protection (ATP)","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":272,"alias":"microsoft-defender-advanced-threat-protection-atp","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"<span style=\"font-weight: bold; \">Microsoft Defender Advanced Threat Protection (ATP)</span> is a complete security solution.\r\n<span style=\"font-weight: bold; \">Agentless, cloud-powered</span>\r\nNo additional deployment or infrastructure. No delays or update compatibility issues. Always up to date.\r\n<span style=\"font-weight: bold; \">Unparalleled optics</span>\r\nBuilt into Windows 10 for deeper insights. Exchanges signals with the Microsoft Intelligent Security Graph.\r\n<span style=\"font-weight: bold; \">Automated security</span>\r\nTake your security to a new level, by going from alert to remediation in minutes – at scale.\r\n<span style=\"font-weight: bold; \">Synchronized defense</span>\r\nMicrosoft 365 shares detection and exploration – across devices, identities and information – to speed up response and recovery.\r\n\r\n<span style=\"font-weight: bold; \">Announcing Threat & Vulnerability Management</span>\r\nThreat and Vulnerability Management is a new capability within Microsoft Defender ATP designed to empower security teams to discover, prioritize and remediate vulnerabilities, and misconfigurations.<br /><span style=\"font-weight: bold; \">Microsoft Threat Experts</span>\r\nMicrosoft Threat Experts further empowers your Security Operations Centers by providing them with deep knowledge, expert level threat monitoring, analysis, and support to identify critical threats in your unique environment.\r\n<span style=\"font-weight: bold; \">Automation: From alert to remediation in minutes - at scale</span>\r\nAutomatically investigate alerts and remediate complex threats in minutes. Applies industry best practices and intelligent decision-making algorithms to determine whether a threat - file or fileless - is active and what action to take.\r\n<span style=\"font-weight: bold; \">Protect your business from advanced threats</span>\r\nThrough the power of the cloud, machine learning and behavior analytics, Microsoft Defender ATP provides connected pre-breach protection.\r\n<span style=\"font-weight: bold;\">Innovative Endpoint Detection and Response (EDR)</span>\r\nCyber attacks remain a serious threat. Microsoft Defender ATP detects network attacks and data breaches, and gives you the insights and tools to close incidents quickly.","shortDescription":"Microsoft Defender Advanced Threat Protection (ATP) is a unified platform for preventative protection, post-breach detection, automated investigation, and response.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":12,"sellingCount":9,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Defender Advanced Threat Protection (ATP)","keywords":"","description":"<span style=\"font-weight: bold; \">Microsoft Defender Advanced Threat Protection (ATP)</span> is a complete security solution.\r\n<span style=\"font-weight: bold; \">Agentless, cloud-powered</span>\r\nNo additional deployment or infrastructure. No delays or update co","og:title":"Microsoft Defender Advanced Threat Protection (ATP)","og:description":"<span style=\"font-weight: bold; \">Microsoft Defender Advanced Threat Protection (ATP)</span> is a complete security solution.\r\n<span style=\"font-weight: bold; \">Agentless, cloud-powered</span>\r\nNo additional deployment or infrastructure. No delays or update co","og:image":"https://old.roi4cio.com/fileadmin/user_upload/microsoft.png"},"eventUrl":"","translationId":3594,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":838,"title":"Endpoint Detection and Response","alias":"endpoint-detection-and-response","description":"Endpoint Detection and Response (EDR) is a cybersecurity technology that addresses the need for continuous monitoring and response to advanced threats. It is a subset of endpoint security technology and a critical piece of an optimal security posture. EDR differs from other endpoint protection platforms (EPP) such as antivirus (AV) and anti-malware in that its primary focus isn't to automatically stop threats in the pre-execution phase on an endpoint. Rather, EDR is focused on providing the right endpoint visibility with the right insights to help security analysts discover, investigate and respond to very advanced threats and broader attack campaigns stretching across multiple endpoints. Many EDR tools, however, combine EDR and EPP.\r\nWhile small and mid-market organizations are increasingly turning to EDR technology for more advanced endpoint protection, many lack the resources to maximize the benefits of the technology. Utilizing advanced EDR features such as forensic analysis, behavioral monitoring and artificial intelligence (AI) is labor and resource intensive, requiring the attention of dedicated security professionals.\r\nA managed endpoint security service combines the latest technology, an around-the-clock team of certified CSOC experts and up-to-the-minute industry intelligence for a cost-effective monthly subscription. Managed services can help reduce the day-to-day burden of monitoring and responding to alerts, enhance security orchestration and automation (SOAR) and improve threat hunting and incident response.","materialsDescription":"<span style=\"font-weight: bold; \">What is Endpoint detection and response (EDR)?</span>\r\nEndpoint detection and response is an emerging technology that addresses the need for continuous monitoring and response to advanced threats. One could even make the argument that endpoint detection and response is a form of advanced threat protection.\r\n<span style=\"font-weight: bold;\">What are the Key Aspects of EDR Security?</span>\r\nAccording to Gartner, effective EDR must include the following capabilities:\r\n<ul><li>Incident data search and investigation</li><li>Alert triage or suspicious activity validation</li><li>Suspicious activity detection</li><li>Threat hunting or data exploration</li><li>Stopping malicious activity</li></ul>\r\n<span style=\"font-weight: bold;\">What to look for in an EDR Solution?</span>\r\nUnderstanding the key aspects of EDR and why they are important will help you better discern what to look for in a solution. It’s important to find EDR software that can provide the highest level of protection while requiring the least amount of effort and investment — adding value to your security team without draining resources. Here are the six key aspects of EDR you should look for:\r\n<span style=\"font-weight: bold;\">1. Visibility:</span> Real-time visibility across all your endpoints allows you to view adversary activities, even as they attempt to breach your environment and stop them immediately.\r\n<span style=\"font-weight: bold;\">2. Threat Database:</span> Effective EDR requires massive amounts of telemetry collected from endpoints and enriched with context so it can be mined for signs of attack with a variety of analytic techniques.\r\n<span style=\"font-weight: bold;\">3. Behavioral Protection:</span> Relying solely on signature-based methods or indicators of compromise (IOCs) lead to the “silent failure” that allows data breaches to occur. Effective endpoint detection and response requires behavioral approaches that search for indicators of attack (IOAs), so you are alerted of suspicious activities before a compromise can occur.\r\n<span style=\"font-weight: bold;\">4. Insight and Intelligence:</span> An endpoint detection and response solution that integrates threat intelligence can provide context, including details on the attributed adversary that is attacking you or other information about the attack.\r\n<span style=\"font-weight: bold;\">5. Fast Response:</span> EDR that enables a fast and accurate response to incidents can stop an attack before it becomes a breach and allow your organization to get back to business quickly.\r\n<span style=\"font-weight: bold;\">6. Cloud-based Solution:</span> Having a cloud-based endpoint detection and response solution is the only way to ensure zero impact on endpoints while making sure capabilities such as search, analysis and investigation can be done accurately and in real time.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/hgghghg.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":5202,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Redis.png","logo":true,"scheme":false,"title":"Redis","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"redis","companyTitle":"Redis Labs","companyTypes":["supplier","vendor"],"companyId":8314,"companyAlias":"redis-labs","description":"Redis supports data structures such as strings, hashes, lists, sets, sorted sets with range queries, bitmaps, hyperloglogs, geospatial indexes with radius queries and streams. Redis has built-in replication, Lua scripting, LRU eviction, transactions and different levels of on-disk persistence, and provides high availability via Redis Sentinel and automatic partitioning with Redis Cluster.\r\nYou can run atomic operations on these types, like appending to a string; incrementing the value in a hash; pushing an element to a list; computing set intersection, union, and difference; or getting the member with highest ranking in a sorted set.\r\nIn order to achieve its outstanding performance, Redis works with an in-memory dataset. Depending on your use case, you can persist it either by dumping the dataset to disk every once in a while or by appending each command to a log. Persistence can be optionally disabled if you just need a feature-rich, networked, in-memory cache.\r\nRedis also supports trivial-to-setup master-slave asynchronous replication, with very fast non-blocking first synchronization, auto-reconnection with partial resynchronization on net split.\r\nOther features include:\r\n<ul><li>Transactions</li><li>Pub/Sub</li><li>Lua scripting</li><li>Keys with a limited time-to-live</li><li>LRU eviction of keys</li><li>Automatic failover</li></ul>\r\nYou can use Redis from most programming languages out there.\r\nRedis is written in ANSI C and works in most POSIX systems like Linux, *BSD, OS X without external dependencies. Linux and OS X are the two operating systems where Redis is developed and tested the most, and we recommend using Linux for deploying. Redis may work in Solaris-derived systems like SmartOS, but the support is the best effort. There is no official support for Windows builds.","shortDescription":"Redis is an open-source (BSD licensed), in-memory data structure store, used as a database, cache and message broker.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":16,"sellingCount":7,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Redis","keywords":"","description":"Redis supports data structures such as strings, hashes, lists, sets, sorted sets with range queries, bitmaps, hyperloglogs, geospatial indexes with radius queries and streams. Redis has built-in replication, Lua scripting, LRU eviction, transactions and differ","og:title":"Redis","og:description":"Redis supports data structures such as strings, hashes, lists, sets, sorted sets with range queries, bitmaps, hyperloglogs, geospatial indexes with radius queries and streams. Redis has built-in replication, Lua scripting, LRU eviction, transactions and differ","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Redis.png"},"eventUrl":"","translationId":5203,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":240,"title":"Non-relational Database Management Systems","alias":"non-relational-database-management-systems","description":" A non-relational database is a database that does not incorporate the table/key model that relational database management systems (RDBMS) promote. These kinds of databases require data manipulation techniques and processes designed to provide solutions to big data problems that big companies face. The most popular emerging non-relational database is called NoSQL (Not Only SQL).\r\nMost non-relational databases are incorporated into websites such as Google, Yahoo!, Amazon and Facebook. These websites introduce a slew of new applications every single day with millions and millions of users, so they would not be able to handle large traffic spikes with existing RDBMS solutions. Since RDBMS cannot handle the problem, they’ve switched to a new kind of DBMS that is capable of handling Web-scale data in a non-relational way.<br /><br />An interesting aspect of a non-relational database such as NoSQL is scalability. NoSQL uses the BASE system (basically available, soft-state, eventually consistent). Non-relational databases forgo the table form of rows and columns relational databases use in favor of specialized frameworks to store data, which can be accessed by special query APIs. Persistence is an important element in these databases. To enable fast throughput of vast amounts of data the best option for performance is "in memory," rather than reading and writing from disks.<br /><br />Relational databases use the ACID system, which ensures consistency of data in all situations of data management but obviously takes longer to process because of all those relations and its branching nature. However, the BASE system loosened up the requirements on consistency to achieve better availability and partitioning for better scalability.","materialsDescription":" <span style=\"font-weight: bold; \">What are NoSQL databases?</span>\r\nNoSQL databases are purpose built for specific data models and have flexible schemas for building modern applications. NoSQL databases are widely recognized for their ease of development, functionality, and performance at scale. They use a variety of data models, including document, graph, key-value, in-memory, and search. This page includes resources to help you better understand NoSQL databases and to get started.\r\n<span style=\"font-weight: bold; \">How Does a NoSQL (nonrelational) Database Work?</span>\r\nNoSQL databases use a variety of data models for accessing and managing data, such as document, graph, key-value, in-memory, and search. These types of databases are optimized specifically for applications that require large data volume, low latency, and flexible data models, which are achieved by relaxing some of the data consistency restrictions of other databases.\r\nConsider the example of modeling the schema for a simple book database:\r\n<ul><li>In a relational database, a book record is often dissembled (or “normalized”) and stored in separate tables, and relationships are defined by primary and foreign key constraints. In this example, the Books table has columns for ISBN, Book Title, and Edition Number, the Authors table has columns for AuthorID and Author Name, and finally the Author-ISBN table has columns for AuthorID and ISBN. The relational model is designed to enable the database to enforce referential integrity between tables in the database, normalized to reduce the redundancy, and generally optimized for storage.</li><li>In a NoSQL database, a book record is usually stored as a JSON document. For each book, the item, ISBN, Book Title, Edition Number, Author Name, and AuthorID are stored as attributes in a single document. In this model, data is optimized for intuitive development and horizontal scalability.</li></ul>\r\n<span style=\"font-weight: bold; \">Why should you use a NoSQL database?</span>\r\nNoSQL databases are a great fit for many modern applications such as mobile, web, and gaming that require flexible, scalable, high-performance, and highly functional databases to provide great user experiences.\r\n<ul><li><span style=\"font-weight: bold; \">Flexibility:</span> NoSQL databases generally provide flexible schemas that enable faster and more iterative development. The flexible data model makes NoSQL databases ideal for semi-structured and unstructured data.</li><li><span style=\"font-weight: bold; \">Scalability:</span> NoSQL databases are generally designed to scale out by using distributed clusters of hardware instead of scaling up by adding expensive and robust servers. Some cloud providers handle these operations behind-the-scenes as a fully managed service.</li><li><span style=\"font-weight: bold; \">High-performance:</span> NoSQL database are optimized for specific data models (such as document, key-value, and graph) and access patterns that enable higher performance than trying to accomplish similar functionality with relational databases.</li><li><span style=\"font-weight: bold; \">Highly functional:</span> NoSQL databases provide highly functional APIs and data types that are purpose built for each of their respective data models.</li></ul>\r\n<span style=\"font-weight: bold;\">What are the types of NoSQL Databases?</span>\r\n<ul><li><span style=\"font-weight: bold;\">Key-value:</span> Key-value databases are highly partitionable and allow horizontal scaling at scales that other types of databases cannot achieve. Use cases such as gaming, ad tech, and IoT lend themselves particularly well to the key-value data model.</li><li><span style=\"font-weight: bold;\">Document:</span> In application code, data is represented often as an object or JSON-like document because it is an efficient and intuitive data model for developers. Document databases make it easier for developers to store and query data in a database by using the same document model format that they use in their application code. The flexible, semistructured, and hierarchical nature of documents and document databases allows them to evolve with applications’ needs. The document model works well with catalogs, user profiles, and content management systems where each document is unique and evolves over time.</li><li><span style=\"font-weight: bold;\">Graph:</span> A graph database’s purpose is to make it easy to build and run applications that work with highly connected datasets. Typical use cases for a graph database include social networking, recommendation engines, fraud detection, and knowledge graphs.</li><li><span style=\"font-weight: bold;\">In-memory:</span> Gaming and ad-tech applications have use cases such as leaderboards, session stores, and real-time analytics that require microsecond response times and can have large spikes in traffic coming at any time. Amazon ElastiCache offers Memcached and Redis, to serve low-latency, high-throughput workloads, such as McDonald’s, that cannot be served with disk-based data stores.</li><li><span style=\"font-weight: bold;\">Search:</span> Many applications output logs to help developers troubleshoot issues.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Nonrelational_Database_Management_Systems1.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4770,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Dell_PowerEdge_MX7000_Modular_Chassis.jpg","logo":true,"scheme":false,"title":"Dell PowerEdge MX7000 Modular Chassis","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":15,"alias":"dell-poweredge-mx7000-modular-chassis","companyTitle":"DELL","companyTypes":["vendor"],"companyId":169,"companyAlias":"dell","description":"<span style=\"font-weight: bold; \">Liberate IT resources to achieve optimal utilization, productivity and efficiency</span>\r\nAs dynamic and innovative as your business, PowerEdge MX kinetic infrastructure bridges traditional and software-defined data centers with unequal flexibility and agility. At the foundation, PowerEdge MX7000 chassis hosts disaggregated blocks of server and storage to create consumable resources on-demand. Shared power, cooling, networking, I/O and in-chassis management provides outstanding efficiencies.\r\n<ul><li>7U modular enclosure with eight slots holds 2S single or four 4S double-width compute sleds and 12Gbs single-width storage sleds</li><li>25Gb Ethernet, 12Gb SAS and 32Gb Fibre Channel I/O options</li><li>Three I/O networking fabrics, two general purpose and one storage specific, each with redundant modules</li><li>Multi-chassis networking up to 10 chassis</li><li>Single management point for compute, storage and networking</li><li>High-speed technology connections, now and into the future, with no midplane upgrade</li><li>At least three server processor microarchitecture generation support assurance</li></ul>\r\n<span style=\"font-weight: bold; \">Dynamically scale and respond with kinetic infrastructure</span>\r\nDesigned with Dell EMC’s kinetic infrastructure, PowerEdge MX creates shared pools of disaggregated compute and storage resources, connected by scalable fabric, from which workloads can draw resources needed to run most quickly and efficiently. Then when no longer needed the resources are returned into the pool. By essentially creating hardware on the fly the capacity can be managed at a data center level instead of a per server level.\r\n<ul><li>Full-featured, no compromise compute sleds with Intel® Xeon® Scalable processors</li><li>Generous, scalable on-board SAS, SATA, and NVMe storage drives, plus substantial, granular SAS direct-attached storage using optional storage sleds</li><li>Scalable fabric architecture with a grow-as-you-need fabric expansion capability for up to 10 chassis in fabric.</li></ul>\r\n<span style=\"font-weight: bold; \">Increase effectiveness and accelerate operations with unified automation</span>\r\nEmbedded Dell EMC OpenManage Enterprise – Modular Edition delivers the key abilities of OpenMange Enterprise systems management within the PowerEdge MX chassis. A unified simple interface manages compute, storage and fabric, reducing costs and the learning curve and consolidates multiple tools. Redundant management modules ensure highest availability.\r\n<ul><li>Automatic expansion from one to multiple chassis; scale management to thousands of PowerEdge MX and rack servers with OpenManage Enterprise</li><li>Flexible, at-the-box management front control panel options include Quick Sync 2 (wireless), touchscreen LCD and traditional crash cart</li><li>Comprehensive RESTful API helps automate multiple tasks and integrates to third-party tools</li><li>Seamlessly integrates with integrated Dell Remote Access Controller 9 (iDRAC9) and Lifecycle Controller (LC)</li></ul>\r\n<span style=\"font-weight: bold;\">Protect infrastructure and investment with responsive design</span>\r\nReduce the risk of infrastructure investment and help make new innovations more easily available with PowerEdge MX7000 future-forward architecture. Designed to maximize longevity and minimize disruptive technology changes support across both generational and architectural transitions is provided.\r\n<ul><li>Multi-generational assurance with support for at least three server processor microarchitecture generations</li><li>Nearly zero throughput limitations, providing high-speed technology connections, and well into the future, with no midplane upgrade</li><li>Industry-leading thermal architecture and mechanical design and control algorithms support dense configurations and future compatibility</li></ul>","shortDescription":"Dynamically assign, move and scale shared pools of compute, storage and fabric, with greater flexibility and efficiency, and deliver optimal value.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":11,"sellingCount":1,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Dell PowerEdge MX7000 Modular Chassis","keywords":"","description":"<span style=\"font-weight: bold; \">Liberate IT resources to achieve optimal utilization, productivity and efficiency</span>\r\nAs dynamic and innovative as your business, PowerEdge MX kinetic infrastructure bridges traditional and software-defined data centers wi","og:title":"Dell PowerEdge MX7000 Modular Chassis","og:description":"<span style=\"font-weight: bold; \">Liberate IT resources to achieve optimal utilization, productivity and efficiency</span>\r\nAs dynamic and innovative as your business, PowerEdge MX kinetic infrastructure bridges traditional and software-defined data centers wi","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Dell_PowerEdge_MX7000_Modular_Chassis.jpg"},"eventUrl":"","translationId":4771,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":4,"title":"Data center","alias":"data-center","description":" A data center (or datacenter) is a facility composed of networked computers and storage that businesses or other organizations use to organize, process, store and disseminate large amounts of data. A business typically relies heavily upon the applications, services and data contained within a data center, making it a focal point and critical asset for everyday operations.\r\nData centers are not a single thing, but rather, a conglomeration of elements. At a minimum, data centers serve as the principal repositories for all manner of IT equipment, including servers, storage subsystems, networking switches, routers and firewalls, as well as the cabling and physical racks used to organize and interconnect the IT equipment. A data center must also contain an adequate infrastructure, such as power distribution and supplemental power subsystems, including electrical switching; uninterruptable power supplies; backup generators and so on; ventilation and data center cooling systems, such as computer room air conditioners; and adequate provisioning for network carrier (telco) connectivity. All of this demands a physical facility with physical security and sufficient physical space to house the entire collection of infrastructure and equipment.","materialsDescription":" <span style=\"font-weight: bold;\">What are the requirements for modern data centers?</span>\r\nModernization and data center transformation enhances performance and energy efficiency.\r\nInformation security is also a concern, and for this reason a data center has to offer a secure environment which minimizes the chances of a security breach. A data center must therefore keep high standards for assuring the integrity and functionality of its hosted computer environment.\r\nIndustry research company International Data Corporation (IDC) puts the average age of a data center at nine years old. Gartner, another research company, says data centers older than seven years are obsolete. The growth in data (163 zettabytes by 2025) is one factor driving the need for data centers to modernize.\r\nFocus on modernization is not new: Concern about obsolete equipment was decried in 2007, and in 2011 Uptime Institute was concerned about the age of the equipment therein. By 2018 concern had shifted once again, this time to the age of the staff: "data center staff are aging faster than the equipment."\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Meeting standards for data centers</span></span>\r\nThe Telecommunications Industry Association's Telecommunications Infrastructure Standard for Data Centers specifies the minimum requirements for telecommunications infrastructure of data centers and computer rooms including single tenant enterprise data centers and multi-tenant Internet hosting data centers. The topology proposed in this document is intended to be applicable to any size data center.\r\nTelcordia GR-3160, NEBS Requirements for Telecommunications Data Center Equipment and Spaces, provides guidelines for data center spaces within telecommunications networks, and environmental requirements for the equipment intended for installation in those spaces. These criteria were developed jointly by Telcordia and industry representatives. They may be applied to data center spaces housing data processing or Information Technology (IT) equipment. The equipment may be used to:\r\n<ul><li>Operate and manage a carrier's telecommunication network</li><li>Provide data center based applications directly to the carrier's customers</li><li>Provide hosted applications for a third party to provide services to their customers</li><li>Provide a combination of these and similar data center applications</li></ul>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Data center transformation</span></span>\r\nData center transformation takes a step-by-step approach through integrated projects carried out over time. This differs from a traditional method of data center upgrades that takes a serial and siloed approach. The typical projects within a data center transformation initiative include standardization/consolidation, virtualization, automation and security.\r\n<ul><li>Standardization/consolidation: Reducing the number of data centers and avoiding server sprawl (both physical and virtual) often includes replacing aging data center equipment, and is aided by standardization.</li><li>Virtualization: Lowers capital and operational expenses, reduce energy consumption. Virtualized desktops can be hosted in data centers and rented out on a subscription basis. Investment bank Lazard Capital Markets estimated in 2008 that 48 percent of enterprise operations will be virtualized by 2012. Gartner views virtualization as a catalyst for modernization.</li><li>Automating: Automating tasks such as provisioning, configuration, patching, release management and compliance is needed, not just when facing fewer skilled IT workers.</li><li>Securing: Protection of virtual systems is integrated with existing security of physical infrastructures.</li></ul>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Machine room</span></span>\r\nThe term "Machine Room" is at times used to refer to the large room within a Data Center where the actual Central Processing Unit is located; this may be separate from where high-speed printers are located. Air conditioning is most important in the machine room.\r\nAside from air-conditioning, there must be monitoring equipment, one type of which is to detect water prior to flood-level situations. One company, for several decades, has had share-of-mind: Water Alert. The company, as of 2018, has 2 competing manufacturers (Invetex, Hydro-Temp) and 3 competing distributors (Longden,Northeast Flooring, Slayton). ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Data_center.png"},{"id":471,"title":"Hardware","alias":"hardware","description":" Computer hardware includes the physical, tangible parts or components of a computer, such as the cabinet, central processing unit, monitor, keyboard, computer data storage, graphics card, sound card, speakers and motherboard. By contrast, software is instructions that can be stored and run by hardware. Hardware is so-termed because it is "hard" or rigid with respect to changes or modifications; whereas software is "soft" because it is easy to update or change. Intermediate between software and hardware is "firmware", which is software that is strongly coupled to the particular hardware of a computer system and thus the most difficult to change but also among the most stable with respect to consistency of interface. The progression from levels of "hardness" to "softness" in computer systems parallels a progression of layers of abstraction in computing.\r\nHardware is typically directed by the software to execute any command or instruction. A combination of hardware and software forms a usable computing system, although other systems exist with only hardware components.\r\nThe template for all modern computers is the Von Neumann architecture, detailed in a 1945 paper by Hungarian mathematician John von Neumann. This describes a design architecture for an electronic digital computer with subdivisions of a processing unit consisting of an arithmetic logic unit and processor registers, a control unit containing an instruction register and program counter, a memory to store both data and instructions, external mass storage, and input and output mechanisms. The meaning of the term has evolved to mean a stored-program computer in which an instruction fetch and a data operation cannot occur at the same time because they share a common bus. This is referred to as the Von Neumann bottleneck and often limits the performance of the system.","materialsDescription":" <span style=\"font-weight: bold; \">What does Hardware (H/W) mean?</span>\r\nHardware (H/W), in the context of technology, refers to the physical elements that make up a computer or electronic system and everything else involved that is physically tangible. This includes the monitor, hard drive, memory and CPU. Hardware works hand-in-hand with firmware and software to make a computer function.\r\n<span style=\"font-weight: bold; \">What are the types of computer systems?</span>\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Personal computer</span></span>\r\nThe personal computer, also known as the PC, is one of the most common types of computer due to its versatility and relatively low price. Laptops are generally very similar, although they may use lower-power or reduced size components, thus lower performance.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Case</span></span>\r\nThe computer case encloses and holds most of the components of the system. It provides mechanical support and protection for internal elements such as the motherboard, disk drives, and power supplies, and controls and directs the flow of cooling air over internal components. The case is also part of the system to control electromagnetic interference radiated by the computer, and protects internal parts from electrostatic discharge. Large tower cases provide extra internal space for multiple disk drives or other peripherals and usually stand on the floor, while desktop cases provide less expansion room. All-in-one style designs include a video display built into the same case. Portable and laptop computers require cases that provide impact protection for the unit. A current development in laptop computers is a detachable keyboard, which allows the system to be configured as a touch-screen tablet. Hobbyists may decorate the cases with colored lights, paint, or other features, in an activity called case modding.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Power supply</span></span>\r\nA power supply unit (PSU) converts alternating current (AC) electric power to low-voltage direct current (DC) power for the internal components of the computer. Laptops are capable of running from a built-in battery, normally for a period of hours. The PSU typically uses a switched-mode power supply (SMPS), with power MOSFETs (power metal–oxide–semiconductor field-effect transistors) used in the converters and regulator circuits of the SMPS.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Motherboard</span></span>\r\nThe motherboard is the main component of a computer. It is a board with integrated circuitry that connects the other parts of the computer including the CPU, the RAM, the disk drives (CD, DVD, hard disk, or any others) as well as any peripherals connected via the ports or the expansion slots. The integrated circuit (IC) chips in a computer typically contain billions of tiny metal–oxide–semiconductor field-effect transistors (MOSFETs).\r\nComponents directly attached to or to part of the motherboard include:\r\n<ul><li><span style=\"font-weight: bold; \">The CPU (central processing unit)</span>, which performs most of the calculations which enable a computer to function, and is referred to as the brain of the computer which get a hold of program instruction from random-access memory (RAM), interprets and processes it and then send it backs to computer result so that the relevant components can carry out the instructions. The CPU is a microprocessor, which is fabricated on a metal–oxide–semiconductor (MOS) integrated circuit (IC) chip. It is usually cooled by a heat sink and fan, or water-cooling system. Most newer CPU include an on-die graphics processing unit (GPU). The clock speed of CPU governs how fast it executes instructions, and is measured in GHz; typical values lie between 1 GHz and 5 GHz. Many modern computers have the option to overclock the CPU which enhances performance at the expense of greater thermal output and thus a need for improved cooling.</li><li><span style=\"font-weight: bold; \">The chipset</span>, which includes the north bridge, mediates communication between the CPU and the other components of the system, including main memory; as well as south bridge, which is connected to the north bridge, and supports auxiliary interfaces and buses; and, finally, a Super I/O chip, connected through the south bridge, which supports the slowest and most legacy components like serial ports, hardware monitoring and fan control.</li><li><span style=\"font-weight: bold; \">Random-access memory (RAM)</span>, which stores the code and data that are being actively accessed by the CPU. For example, when a web browser is opened on the computer it takes up memory; this is stored in the RAM until the web browser is closed. It is typically a type of dynamic RAM (DRAM), such as synchronous DRAM (SDRAM), where MOS memory chips store data on memory cells consisting of MOSFETs and MOS capacitors. RAM usually comes on dual in-line memory modules (DIMMs) in the sizes of 2GB, 4GB, and 8GB, but can be much larger.</li><li><span style=\"font-weight: bold; \">Read-only memory (ROM)</span>, which stores the BIOS that runs when the computer is powered on or otherwise begins execution, a process known as Bootstrapping, or "booting" or "booting up". The ROM is typically a nonvolatile BIOS memory chip, which stores data on floating-gate MOSFET memory cells.</li><li><span style=\"font-weight: bold; \">The BIOS (Basic Input Output System)</span> includes boot firmware and power management firmware. Newer motherboards use Unified Extensible Firmware Interface (UEFI) instead of BIOS.</li><li><span style=\"font-weight: bold; \">Buses</span> that connect the CPU to various internal components and to expand cards for graphics and sound.</li><li><span style=\"font-weight: bold; \">The CMOS</span> (complementary MOS) battery, which powers the CMOS memory for date and time in the BIOS chip. This battery is generally a watch battery.</li><li><span style=\"font-weight: bold; \">The video card</span> (also known as the graphics card), which processes computer graphics. More powerful graphics cards are better suited to handle strenuous tasks, such as playing intensive video games or running computer graphics software. A video card contains a graphics processing unit (GPU) and video memory (typically a type of SDRAM), both fabricated on MOS integrated circuit (MOS IC) chips.</li><li><span style=\"font-weight: bold; \">Power MOSFETs</span> make up the voltage regulator module (VRM), which controls how much voltage other hardware components receive.</li></ul>\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Expansion cards</span></span>\r\nAn expansion card in computing is a printed circuit board that can be inserted into an expansion slot of a computer motherboard or backplane to add functionality to a computer system via the expansion bus. Expansion cards can be used to obtain or expand on features not offered by the motherboard.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Storage devices</span></span>\r\nA storage device is any computing hardware and digital media that is used for storing, porting and extracting data files and objects. It can hold and store information both temporarily and permanently, and can be internal or external to a computer, server or any similar computing device. Data storage is a core function and fundamental component of computers.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Fixed media</span></span>\r\nData is stored by a computer using a variety of media. Hard disk drives (HDDs) are found in virtually all older computers, due to their high capacity and low cost, but solid-state drives (SSDs) are faster and more power efficient, although currently more expensive than hard drives in terms of dollar per gigabyte, so are often found in personal computers built post-2007. SSDs use flash memory, which stores data on MOS memory chips consisting of floating-gate MOSFET memory cells. Some systems may use a disk array controller for greater performance or reliability.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Removable media</span></span>\r\nTo transfer data between computers, an external flash memory device (such as a memory card or USB flash drive) or optical disc (such as a CD-ROM, DVD-ROM or BD-ROM) may be used. Their usefulness depends on being readable by other systems; the majority of machines have an optical disk drive (ODD), and virtually all have at least one Universal Serial Bus (USB) port.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Input and output peripherals</span></span>\r\nInput and output devices are typically housed externally to the main computer chassis. The following are either standard or very common to many computer systems.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Input</span></span>\r\nInput devices allow the user to enter information into the system, or control its operation. Most personal computers have a mouse and keyboard, but laptop systems typically use a touchpad instead of a mouse. Other input devices include webcams, microphones, joysticks, and image scanners.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Output device</span></span>\r\nOutput devices display information in a human readable form. Such devices could include printers, speakers, monitors or a Braille embosser.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Mainframe computer</span></span>\r\nA mainframe computer is a much larger computer that typically fills a room and may cost many hundreds or thousands of times as much as a personal computer. They are designed to perform large numbers of calculations for governments and large enterprises.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Departmental computing</span></span>\r\nIn the 1960s and 1970s, more and more departments started to use cheaper and dedicated systems for specific purposes like process control and laboratory automation.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Supercomputer</span></span>\r\nA supercomputer is superficially similar to a mainframe, but is instead intended for extremely demanding computational tasks. As of June 2018, the fastest supercomputer on the TOP500supercomputer list is the Summit, in the United States, with a LINPACK benchmarkscore of 122.3 PFLOPS Light, by around 29 PFLOPS.\r\nThe term supercomputer does not refer to a specific technology. Rather it indicates the fastest computations available at any given time. In mid 2011, the fastest supercomputers boasted speeds exceeding one petaflop, or 1 quadrillion (10^15 or 1,000 trillion) floating point operations per second. Supercomputers are fast but extremely costly, so they are generally used by large organizations to execute computationally demanding tasks involving large data sets. Supercomputers typically run military and scientific applications. Although costly, they are also being used for commercial applications where huge amounts of data must be analyzed. For example, large banks employ supercomputers to calculate the risks and returns of various investment strategies, and healthcare organizations use them to analyze giant databases of patient data to determine optimal treatments for various diseases and problems incurring to the country. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Hardware.jpg"},{"id":513,"title":"Networking","alias":"networking","description":" Networking hardware, also known as network equipment or computer networking devices, are electronic devices which are required for communication and interaction between devices on a computer network. Specifically, they mediate data transmission in a computer network. Units which are the last receiver or generate data are called hosts or data terminal equipment.\r\nNetworking devices may include gateways, routers, network bridges, modems, wireless access points, networking cables, line drivers, switches, hubs, and repeaters; and may also include hybrid network devices such as multilayer switches, protocol converters, bridge routers, proxy servers, firewalls, network address translators, multiplexers, network interface controllers, wireless network interface controllers, ISDN terminal adapters and other related hardware.\r\nThe most common kind of networking hardware today is a copper-based Ethernet adapter which is a standard inclusion on most modern computer systems. Wireless networking has become increasingly popular, especially for portable and handheld devices.\r\nOther networking hardware used in computers includes data center equipment (such as file servers, database servers and storage areas), network services (such as DNS, DHCP, email, etc.) as well as devices which assure content delivery.\r\nTaking a wider view, mobile phones, tablet computers and devices associated with the internet of things may also be considered networking hardware. As technology advances and IP-based networks are integrated into building infrastructure and household utilities, network hardware will become an ambiguous term owing to the vastly increasing number of network capable endpoints.","materialsDescription":" <span style=\"font-weight: bold;\">What is network equipment?</span>\r\nNetwork equipment - devices necessary for the operation of a computer network, for example: a router, switch, hub, patch panel, etc. You can distinguish between active and passive network equipment.\r\n<span style=\"font-weight: bold;\">What is an active network equipment?</span>\r\nActive networking equipment is equipment followed by some “smart” feature. That is, a router, switch (switch), etc. are active network equipment.\r\n<span style=\"font-weight: bold;\">What is passive network equipment?</span>\r\nPassive network equipment - equipment not endowed with "intellectual" features. For example - cable system: cable (coaxial and twisted pair (UTP/STP)), plug / socket (RG58, RJ45, RJ11, GG45), repeater (repeater), patch panel, hub (hub), balun (balun) for coaxial cables (RG-58), etc. Also, passive equipment can include mounting cabinets and racks, telecommunication cabinets.\r\n<span style=\"font-weight: bold;\">What are the main network components?</span>\r\nThe main components of the network are workstations, servers, transmission media (cables) and network equipment.\r\n<span style=\"font-weight: bold;\">What are workstations?</span>\r\nWorkstations are network computers where network users implement application tasks.\r\n<span style=\"font-weight: bold;\">What are network servers?</span>\r\nNetwork servers - hardware and software systems that perform the functions of controlling the distribution of network shared resources. A server can be any computer connected to the network on which the resources used by other devices on the local network are located. As the server hardware, fairly powerful computers are used.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Networking.png"},{"id":35,"title":"Server","alias":"server","description":"In computing, a server is a computer program or a device that provides functionality for other programs or devices, called "clients". This architecture is called the client–server model, and a single overall computation is distributed across multiple processes or devices. Servers can provide various functionalities, often called "services", such as sharing data or resources among multiple clients, or performing computation for a client. A single server can serve multiple clients, and a single client can use multiple servers. A client process may run on the same device or may connect over a network to a server on a different device. Typical servers are database servers, file servers, mail servers, print servers, web servers, game servers, and application servers.\r\nClient–server systems are today most frequently implemented by (and often identified with) the request–response model: a client sends a request to the server, which performs some action and sends a response back to the client, typically with a result or acknowledgement. Designating a computer as "server-class hardware" implies that it is specialized for running servers on it. This often implies that it is more powerful and reliable than standard personal computers, but alternatively, large computing clusters may be composed of many relatively simple, replaceable server components.\r\nStrictly speaking, the term server refers to a computer program or process (running program). Through metonymy, it refers to a device used for (or a device dedicated to) running one or several server programs. On a network, such a device is called a host. In addition to server, the words serve and service (as noun and as verb) are frequently used, though servicer and servant are not. The word service (noun) may refer to either the abstract form of functionality, e.g. Web service. Alternatively, it may refer to a computer program that turns a computer into a server, e.g. Windows service. Originally used as "servers serve users" (and "users use servers"), in the sense of "obey", today one often says that "servers serve data", in the same sense as "give". For instance, web servers "serve web pages to users" or "service their requests".\r\nThe server is part of the client–server model; in this model, a server serves data for clients. The nature of communication between a client and server is request and response. This is in contrast with peer-to-peer model in which the relationship is on-demand reciprocation. In principle, any computerized process that can be used or called by another process (particularly remotely, particularly to share a resource) is a server, and the calling process or processes is a client. Thus any general purpose computer connected to a network can host servers. For example, if files on a device are shared by some process, that process is a file server. Similarly, web server software can run on any capable computer, and so a laptop or a personal computer can host a web server.\r\nWhile request–response is the most common client–server design, there are others, such as the publish–subscribe pattern. In the publish–subscribe pattern, clients register with a pub–sub server, subscribing to specified types of messages; this initial registration may be done by request–response. Thereafter, the pub–sub server forwards matching messages to the clients without any further requests: the server pushes messages to the client, rather than the client pulling messages from the server as in request–response.","materialsDescription":" <span style=\"font-weight: bold;\">What is a server?</span>\r\nA server is a software or hardware device that accepts and responds to requests made over a network. The device that makes the request, and receives a response from the server, is called a client. On the Internet, the term "server" commonly refers to the computer system which receives a request for a web document and sends the requested information to the client.\r\n<span style=\"font-weight: bold;\">What are they used for?</span>\r\nServers are used to manage network resources. For example, a user may set up a server to control access to a network, send/receive an e-mail, manage print jobs, or host a website. They are also proficient at performing intense calculations. Some servers are committed to a specific task, often referred to as dedicated. However, many servers today are shared servers which can take on the responsibility of e-mail, DNS, FTP, and even multiple websites in the case of a web server.\r\n<span style=\"font-weight: bold;\">Why are servers always on?</span>\r\nBecause they are commonly used to deliver services that are constantly required, most servers are never turned off. Consequently, when servers fail, they can cause the network users and company many problems. To alleviate these issues, servers are commonly set up to be fault-tolerant.\r\n<span style=\"font-weight: bold;\">What are the examples of servers?</span>\r\nThe following list contains links to various server types:\r\n<ul><li>Application server;</li><li>Blade server;</li><li>Cloud server;</li><li>Database server;</li><li>Dedicated server;</li><li>Domain name service;</li><li>File server;</li><li>Mail server;</li><li>Print server;</li><li>Proxy server;</li><li>Standalone server;</li><li>Web server.</li></ul>\r\n<span style=\"font-weight: bold;\">How do other computers connect to a server?</span>\r\nWith a local network, the server connects to a router or switch that all other computers on the network use. Once connected to the network, other computers can access that server and its features. For example, with a web server, a user could connect to the server to view a website, search, and communicate with other users on the network.\r\nAn Internet server works the same way as a local network server, but on a much larger scale. The server is assigned an IP address by InterNIC, or by a web host.\r\nUsually, users connect to a server using its domain name, which is registered with a domain name registrar. When users connect to the domain name (such as "computerhope.com"), the name is automatically translated to the server's IP address by a DNS resolver.\r\nThe domain name makes it easier for users to connect to the server because the name is easier to remember than an IP address. Also, domain names enable the server operator to change the IP address of the server without disrupting the way that users access the server. The domain name can always remain the same, even if the IP address changes.\r\n<span style=\"font-weight: bold;\">Where are servers stored?</span>\r\nIn a business or corporate environment, a server and other network equipment are often stored in a closet or glasshouse. These areas help isolate sensitive computers and equipment from people who should not have access to them.\r\nServers that are remote or not hosted on-site are located in a data center. With these types of servers, the hardware is managed by another company and configured remotely by you or your company.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Server.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4796,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/microsoft_scsm.png","logo":true,"scheme":false,"title":"Microsoft System Center Service Manager (SCSM)","vendorVerified":0,"rating":"0.00","implementationsCount":2,"suppliersCount":0,"supplierPartnersCount":272,"alias":"microsoft-system-center-service-manager-scsm","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"Microsoft System Center 2012 Service Manager (SCSM 2012) is a management product in the System Center 2012 suite that can help an enterprise automate and adapt its IT service management. SCSM includes built-in processes that address situations enterprises will come across, such as changing control, managing assets' lifecycles and resolving problems and incidents as they occur. The SCSM 2012 application consists of three tiers: a console, a data access module and a database.<br />Enterprises must take two important factors into consideration before deploying SCSM 2012. First, they must create and identify a domain account to use when setting up Service Manager. Second, they must create a user group in Active Directory Domain Services.<br />There a number of ways to deploy SCSM 2012, but there are three deployment options that receive the most attention: one virtual computer and one physical computer; two computers to host the management server and database; and four computers to host the management server and database.<br /><br />","shortDescription":"Microsoft System Center Service Manager is designed to improve and simplify IT support operations.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":7,"sellingCount":13,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft System Center Service Manager (SCSM)","keywords":"","description":"Microsoft System Center 2012 Service Manager (SCSM 2012) is a management product in the System Center 2012 suite that can help an enterprise automate and adapt its IT service management. SCSM includes built-in processes that address situations enterprises will","og:title":"Microsoft System Center Service Manager (SCSM)","og:description":"Microsoft System Center 2012 Service Manager (SCSM 2012) is a management product in the System Center 2012 suite that can help an enterprise automate and adapt its IT service management. SCSM includes built-in processes that address situations enterprises will","og:image":"https://old.roi4cio.com/fileadmin/user_upload/microsoft_scsm.png"},"eventUrl":"","translationId":4797,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":34,"title":"ITSM - IT Service Management","alias":"itsm-it-service-management","description":"<span style=\"font-weight: bold; \">IT service management (ITSM)</span> is the process of designing, delivering, managing, and improving the IT services an organization provides to its end users. ITSM is focused on aligning IT processes and services with business objectives to help an organization grow.\r\nITSM positions IT services as the key means of delivering and obtaining value, where an internal or external IT service provider works with business customers, at the same time taking responsibility for the associated costs and risks. ITSM works across the whole lifecycle of a service, from the original strategy, through design, transition and into live operation.\r\nTo ensure sustainable quality of IT services, ITSM establishes a set of practices, or processes, constituting a service management system. There are industrial, national and international standards for IT service management solutions, setting up requirements and good practices for the management system. \r\nITSM system is based on a set of principles, such as focusing on value and continual improvement. It is not just a set of processes – it is a cultural mindset to ensure that the desired outcome for the business is achieved. \r\n<span style=\"font-weight: bold; \">ITIL (IT Infrastructure Library)</span> is a framework of best practices and recommendations for managing an organization's IT operations and services. IT service management processes, when built based on the ITIL framework, pave the way for better IT service operations management and improved business. To summarize, ITIL is a set of guidelines for effective IT service management best practices. ITIL has evolved beyond the delivery of services to providing end-to-end value delivery. The focus is now on the co-creation of value through service relationships. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">ITSM processes typically include five stages, all based on the ITIL framework:</span></p>\r\n<span style=\"font-weight: bold; \">ITSM strategy.</span> This stage forms the foundation or the framework of an organization's ITSM process building. It involves defining the services that the organization will offer, strategically planning processes, and recognizing and developing the required assets to keep processes moving. \r\n<span style=\"font-weight: bold; \">Service design.</span> This stage's main aim is planning and designing the IT services the organization offers to meet business demands. It involves creating and designing new services as well as assessing current services and making relevant improvements.\r\n<span style=\"font-weight: bold; \">Service transition.</span> Once the designs for IT services and their processes have been finalized, it's important to build them and test them out to ensure that processes flow. IT teams need to ensure that the designs don't disrupt services in any way, especially when existing IT service processes are upgraded or redesigned. This calls for change management, evaluation, and risk management. \r\n<span style=\"font-weight: bold; \">Service operation. </span>This phase involves implementing the tried and tested new or modified designs in a live environment. While in this stage, the processes have already been tested and the issues fixed, but new processes are bound to have hiccups—especially when customers start using the services. \r\n<span style=\"font-weight: bold;\">Continual service improvement (CSI).</span> Implementing IT processes successfully shouldn't be the final stage in any organization. There's always room for improvement and new development based on issues that pop up, customer needs and demands, and user feedback.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Benefits of efficient ITSM processes</h1>\r\nIrrespective of the size of business, every organization is involved in IT service management in some way. ITSM ensures that incidents, service requests, problems, changes, and IT assets—in addition to other aspects of IT services—are managed in a streamlined way.\r\nIT teams in your organization can employ various workflows and best practices in ITSM, as outlined in ITIL. Effective IT service management can have positive effects on an IT organization's overall function.\r\nHere are the 10 key benefits of ITSM:\r\n<ul><li> Lower costs for IT operations</li><li> Higher returns on IT investments</li><li> Minimal service outages</li><li> Ability to establish well-defined, repeatable, and manageable IT processes</li><li> Efficient analysis of IT problems to reduce repeat incidents</li><li> Improved efficiency of IT help desk teams</li><li> Well-defined roles and responsibilities</li><li> Clear expectations on service levels and service availability</li><li> Risk-free implementation of IT changes</li><li> Better transparency into IT processes and services</li></ul>\r\n<h1 class=\"align-center\">How to choose an ITSM tool?</h1>\r\nWith a competent IT service management goal in mind, it's important to invest in a service desk solution that caters to your business needs. It goes without saying, with more than 150 service desk tools to choose from, selecting the right one is easier said than done. Here are a few things to keep in mind when choosing an ITSM products:\r\n<span style=\"font-weight: bold; \">Identify key processes and their dependencies. </span>Based on business goals, decide which key ITSM processes need to be implemented and chart out the integrations that need to be established to achieve those goals. \r\n<span style=\"font-weight: bold; \">Consult with ITSM experts.</span> Participate in business expos, webinars, demos, etc., and educate yourself about the various options that are available in the market. Reports from expert analysts such as Gartner and Forrester are particularly useful as they include reviews of almost every solution, ranked based on multiple criteria.\r\n<span style=\"font-weight: bold; \">Choose a deployment option.</span> Every business has a different IT infrastructure model. Selecting an on-premises or software as a service (SaaS IT service management) tool depends on whether your business prefers to host its applications and data on its own servers or use a public or private cloud.\r\n<span style=\"font-weight: bold; \">Plan ahead for the future.</span> Although it's important to consider the "needs" primarily, you shouldn't rule out the secondary or luxury capabilities. If the ITSM tool doesn't have the potential to adapt to your needs as your organization grows, it can pull you back from progressing. Draw a clear picture of where your business is headed and choose an service ITSM that is flexible and technology-driven.\r\n<span style=\"font-weight: bold;\">Don't stop with the capabilities of the ITSM tool.</span> It might be tempting to assess an ITSM tool based on its capabilities and features but it's important to evaluate the vendor of the tool. A good IT support team, and a vendor that is endorsed for their customer-vendor relationship can take your IT services far. Check Gartner's magic quadrant and other analyst reports, along with product and support reviews to ensure that the said tool provides good customer support.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ITSM.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4842,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/orchestrator_20121.jpg","logo":true,"scheme":false,"title":"Microsoft System Center Orchestrator","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":272,"alias":"microsoft-system-center-orchestrator","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"Microsoft System Center Orchestrator is a workflow automation software product that allows administrators to automate the monitoring and deployment of data center resources.<br /><br />Microsoft System Center Orchestrator was introduced as part of the Microsoft System Center 2012 suite as a rebranding of Microsoft’s previous workflow automation software, Opalis vNext. Orchestrator uses a drag and drop graphical interface to allow admins to define run books. Orchestrator translates these visual representations into .NET scripts, PowerShell or SSH commands to automate workflows. It is capable of managing multiple operating systems and can also handle VMware- and Citrix-based workflows.<br /><br />Microsoft offers add-ons for System Center Orchestrator that extend its functionality, including the Microsoft System Center 2012 Orchestrator Integration Toolkit and the Microsoft System Center 2012 Orchestrator Integration Pack.","shortDescription":"Microsoft System Center Orchestrator is a workflow automation software product that allows administrators to automate the monitoring and deployment of data center resources.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":20,"sellingCount":13,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft System Center Orchestrator","keywords":"","description":"Microsoft System Center Orchestrator is a workflow automation software product that allows administrators to automate the monitoring and deployment of data center resources.<br /><br />Microsoft System Center Orchestrator was introduced as part of the Microsof","og:title":"Microsoft System Center Orchestrator","og:description":"Microsoft System Center Orchestrator is a workflow automation software product that allows administrators to automate the monitoring and deployment of data center resources.<br /><br />Microsoft System Center Orchestrator was introduced as part of the Microsof","og:image":"https://old.roi4cio.com/fileadmin/user_upload/orchestrator_20121.jpg"},"eventUrl":"","translationId":4843,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":34,"title":"ITSM - IT Service Management","alias":"itsm-it-service-management","description":"<span style=\"font-weight: bold; \">IT service management (ITSM)</span> is the process of designing, delivering, managing, and improving the IT services an organization provides to its end users. ITSM is focused on aligning IT processes and services with business objectives to help an organization grow.\r\nITSM positions IT services as the key means of delivering and obtaining value, where an internal or external IT service provider works with business customers, at the same time taking responsibility for the associated costs and risks. ITSM works across the whole lifecycle of a service, from the original strategy, through design, transition and into live operation.\r\nTo ensure sustainable quality of IT services, ITSM establishes a set of practices, or processes, constituting a service management system. There are industrial, national and international standards for IT service management solutions, setting up requirements and good practices for the management system. \r\nITSM system is based on a set of principles, such as focusing on value and continual improvement. It is not just a set of processes – it is a cultural mindset to ensure that the desired outcome for the business is achieved. \r\n<span style=\"font-weight: bold; \">ITIL (IT Infrastructure Library)</span> is a framework of best practices and recommendations for managing an organization's IT operations and services. IT service management processes, when built based on the ITIL framework, pave the way for better IT service operations management and improved business. To summarize, ITIL is a set of guidelines for effective IT service management best practices. ITIL has evolved beyond the delivery of services to providing end-to-end value delivery. The focus is now on the co-creation of value through service relationships. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">ITSM processes typically include five stages, all based on the ITIL framework:</span></p>\r\n<span style=\"font-weight: bold; \">ITSM strategy.</span> This stage forms the foundation or the framework of an organization's ITSM process building. It involves defining the services that the organization will offer, strategically planning processes, and recognizing and developing the required assets to keep processes moving. \r\n<span style=\"font-weight: bold; \">Service design.</span> This stage's main aim is planning and designing the IT services the organization offers to meet business demands. It involves creating and designing new services as well as assessing current services and making relevant improvements.\r\n<span style=\"font-weight: bold; \">Service transition.</span> Once the designs for IT services and their processes have been finalized, it's important to build them and test them out to ensure that processes flow. IT teams need to ensure that the designs don't disrupt services in any way, especially when existing IT service processes are upgraded or redesigned. This calls for change management, evaluation, and risk management. \r\n<span style=\"font-weight: bold; \">Service operation. </span>This phase involves implementing the tried and tested new or modified designs in a live environment. While in this stage, the processes have already been tested and the issues fixed, but new processes are bound to have hiccups—especially when customers start using the services. \r\n<span style=\"font-weight: bold;\">Continual service improvement (CSI).</span> Implementing IT processes successfully shouldn't be the final stage in any organization. There's always room for improvement and new development based on issues that pop up, customer needs and demands, and user feedback.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Benefits of efficient ITSM processes</h1>\r\nIrrespective of the size of business, every organization is involved in IT service management in some way. ITSM ensures that incidents, service requests, problems, changes, and IT assets—in addition to other aspects of IT services—are managed in a streamlined way.\r\nIT teams in your organization can employ various workflows and best practices in ITSM, as outlined in ITIL. Effective IT service management can have positive effects on an IT organization's overall function.\r\nHere are the 10 key benefits of ITSM:\r\n<ul><li> Lower costs for IT operations</li><li> Higher returns on IT investments</li><li> Minimal service outages</li><li> Ability to establish well-defined, repeatable, and manageable IT processes</li><li> Efficient analysis of IT problems to reduce repeat incidents</li><li> Improved efficiency of IT help desk teams</li><li> Well-defined roles and responsibilities</li><li> Clear expectations on service levels and service availability</li><li> Risk-free implementation of IT changes</li><li> Better transparency into IT processes and services</li></ul>\r\n<h1 class=\"align-center\">How to choose an ITSM tool?</h1>\r\nWith a competent IT service management goal in mind, it's important to invest in a service desk solution that caters to your business needs. It goes without saying, with more than 150 service desk tools to choose from, selecting the right one is easier said than done. Here are a few things to keep in mind when choosing an ITSM products:\r\n<span style=\"font-weight: bold; \">Identify key processes and their dependencies. </span>Based on business goals, decide which key ITSM processes need to be implemented and chart out the integrations that need to be established to achieve those goals. \r\n<span style=\"font-weight: bold; \">Consult with ITSM experts.</span> Participate in business expos, webinars, demos, etc., and educate yourself about the various options that are available in the market. Reports from expert analysts such as Gartner and Forrester are particularly useful as they include reviews of almost every solution, ranked based on multiple criteria.\r\n<span style=\"font-weight: bold; \">Choose a deployment option.</span> Every business has a different IT infrastructure model. Selecting an on-premises or software as a service (SaaS IT service management) tool depends on whether your business prefers to host its applications and data on its own servers or use a public or private cloud.\r\n<span style=\"font-weight: bold; \">Plan ahead for the future.</span> Although it's important to consider the "needs" primarily, you shouldn't rule out the secondary or luxury capabilities. If the ITSM tool doesn't have the potential to adapt to your needs as your organization grows, it can pull you back from progressing. Draw a clear picture of where your business is headed and choose an service ITSM that is flexible and technology-driven.\r\n<span style=\"font-weight: bold;\">Don't stop with the capabilities of the ITSM tool.</span> It might be tempting to assess an ITSM tool based on its capabilities and features but it's important to evaluate the vendor of the tool. A good IT support team, and a vendor that is endorsed for their customer-vendor relationship can take your IT services far. Check Gartner's magic quadrant and other analyst reports, along with product and support reviews to ensure that the said tool provides good customer support.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ITSM.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":3079,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/trello-logo-blue-flat.png","logo":true,"scheme":false,"title":"Atlassian Trello","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":2,"alias":"atlassian-trello","companyTitle":"Atlassian Software Systems","companyTypes":["supplier","vendor"],"companyId":4158,"companyAlias":"atlassian-software-systems","description":"<p>Trello is project management software that presents a visual collaboration tool. It uses a system of boards and cards that allow teams to create a shared perspective on assigned projects. There is no limit to how many boards, cards, or teams an organization can create. Cards can be dragged and dropped to boards to assign tasks, allowing all team members to see the work that’s getting done and where projects are in the scope of the process. Cards can be color-coded, labeled, filtered, or archived.</p>\r\n<p>Trello eliminates the need for status update meetings. Comments can be shared on cards to give ideas, feedback, or ask questions. Specific team members can be mentioned in a comment and they are notified in the app, by email, through desktop notifications, or via mobile. Notifications sync across all devices. Trello works on your desktop, iOS and Android devices, and even the Slack platform, allowing teams to work from any location.</p>\r\n<p>Trello allows users to break down tasks and share progress by adding checklists to cards. Deadlines and due dates can be added. Unlimited attachments allow teams to share all the files needed in one accessible space. With the use of “Power-Ups”, Trello uses adaptable features and integrates with many apps that teams rely on, such as Salesforce, Slack, GitHub, Google Drive, Evernote, and others, eliminating the need to move back and forth between apps while working on projects.</p>\r\n<p><span style=\"font-weight: bold;\">With Trello, you’ll be able to do the following:</span></p>\r\n<ul>\r\n<li>Use cards for collaboration and file sharing</li>\r\n<li>Manage and oversee projects with the drag-and-drop function</li>\r\n<li>Sync actions and messages in real time across all members</li>\r\n<li>Monitor team and individual tasks and progress on a single board</li>\r\n<li>Get notified and updated instantly across devices, browsers, and email</li>\r\n<li>Invite as many members as you want</li>\r\n<li>Add labels, set due dates, post comments, build checklists, etc</li>\r\n<li>Integrate productivity apps you currently use</li>\r\n</ul>\r\n<p>Not sure Trello is right for your business? Use our Project Management Product Selection Tool to compare other Project Management solutions. Have questions? Call or email one of our unbiased Technology Advisers for a free consultation.</p>","shortDescription":"Trello is project management software that presents a visual collaboration tool.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Atlassian Trello","keywords":"","description":"<p>Trello is project management software that presents a visual collaboration tool. It uses a system of boards and cards that allow teams to create a shared perspective on assigned projects. There is no limit to how many boards, cards, or teams an organization","og:title":"Atlassian Trello","og:description":"<p>Trello is project management software that presents a visual collaboration tool. It uses a system of boards and cards that allow teams to create a shared perspective on assigned projects. There is no limit to how many boards, cards, or teams an organization","og:image":"https://old.roi4cio.com/fileadmin/user_upload/trello-logo-blue-flat.png"},"eventUrl":"","translationId":3079,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":81,"title":"Project and Portfolio Management"}],"testingArea":"","categories":[{"id":363,"title":"Project and Portfolio Management","alias":"project-and-portfolio-management","description":"<span style=\"font-weight: bold;\">Project Portfolio Management (PPM)</span> is the centralized management of the processes, methods, and technologies used by project managers and project management offices (PMOs) to analyze and collectively manage current or proposed projects based on numerous key characteristics. The objectives of PPM are to determine the optimal resource mix for delivery and to schedule activities to best achieve an organization’s operational and financial goals, while honouring constraints imposed by customers, strategic objectives, or external real-world factors. The International standard defines the framework of the Project Portfolio Management.\r\nPPM provides program and project managers in large, program/project-driven organizations with the capabilities needed to manage the time, resources, skills, and budgets necessary to accomplish all interrelated tasks. It provides a framework for issue resolution and risk mitigation, as well as the centralized visibility to help planning and scheduling teams to identify the fastest, cheapest, or most suitable approach to deliver projects and programs. Portfolio Managers define Key Performance Indicators and the strategy for their portfolio.\r\n<span style=\"font-style: italic;\">Pipeline Management.</span> Pipeline management involves steps to ensure that an adequate number of project proposals are not generated and not evaluated to determine whether (and how) a set of projects in the portfolio can be executed with finite development resources in a specified time. There are three major sub-components to pipeline management: ideation, work intake processes, and Phase-Gate reviews. Fundamental to pipeline management is the ability to align the decision-making process for estimating and selecting new capital investment projects with the strategic plan.\r\n<span style=\"font-style: italic;\">Resource Manager.</span> The focus on the efficient and effective deployment of an organization’s resources where and when they are needed. These can include financial resources, inventory, human resources, technical skills, production, and design. In addition to project-level resource allocation, users can also model ‘what-if’ resource scenarios, and extend this view across the portfolio.\r\n<span style=\"font-style: italic;\">Change Control.</span> The capture and prioritization of change requests that can include new requirements, features, functions, operational constraints, regulatory demands, and technical enhancements. PPM provides a central repository for these change requests and the ability to match available resources to evolving demand within the financial and operational constraints of individual projects.\r\n<span style=\"font-style: italic;\">Financial Management.</span> With PPM, the Office of Finance can improve their accuracy for estimating and managing the financial resources of a project or group of projects. In addition, the value of projects can be demonstrated in relation to the strategic objectives and priorities of the organization through financial controls and to assess progress through earned value and other project financial techniques.\r\n<span style=\"font-style: italic;\">Risk Management.</span> An analysis of the risk sensitivities residing within each project, as the basis for determining confidence levels across the portfolio. The integration of cost and schedule risk management with techniques for determining contingency and risk response plans, enable organizations to gain an objective view of project uncertainties.","materialsDescription":" <span style=\"font-weight: bold;\">What’s the difference between Project Management and Project Portfolio Management?</span>\r\nProject management is focused on an individual project, making sure it achieves its objectives and adheres to cost schedule baselines and performance standards. Project portfolio management, on the other hand, takes into consideration all the projects within a portfolio. The primary objective here is to select and maintain the appropriate mix of projects and to assess the costs, risks, and returns of running these projects in relation to how they match with organizational goals. Simply put, project management is about doing the project right, project portfolio management is about doing the right projects.\r\n<span style=\"font-weight: bold;\">What Problems Can Project Portfolio Management Address?</span>\r\nProject Portfolio Management helps companies avoid project overload and work on projects that are not aligned with the ultimate vision. In other words, project portfolio management helps companies to work towards their goals without getting sidetracked by too many shiny pennies (ie. projects that appear to be enticing but actually drain their resources for little return).\r\n<span style=\"font-weight: bold;\">How does Project Portfolio Management help with new product development?</span>\r\nProject Portfolio Management supports companies in assessing, evaluating and ranking new product ideas before they become projects, so that time, money and human resources can be spent working on projects that support strategic objectives. This becomes increasingly important and relevant for companies that receive dozens if not hundreds of project proposals.\r\n<span style=\"font-weight: bold;\">What are the key elements of successful portfolio management?</span>\r\nGoals, objectives, governance, approval processes and monitoring portfolio performance.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Project_and_Portfolio_Management.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1372,"logoURL":"https://old.roi4cio.com/fileadmin/content/JIRA-Logo-1.jpg","logo":true,"scheme":false,"title":"Jira","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":2,"alias":"jira","companyTitle":"Atlassian Software Systems","companyTypes":["supplier","vendor"],"companyId":4158,"companyAlias":"atlassian-software-systems","description":"Jira is a commercial error tracking system designed to organize interaction with users, although in some cases it is used to manage projects. Developed by Atlassian, it is one of its two main products (along with Confluence wiki). It has a web interface. The system is based on Java EE and works on several popular database management systems and operating systems. The main element of accounting in the system is the task (English ticket or issue). The task contains the project name, topic, type, priority, components and content. A task can be expanded with additional fields (new user fields can also be defined), applications (for example, photos, screenshots) or comments. The task can be edited or simply change the status, for example, from “open” to “closed”. What transitions between states are possible is determined through a custom workflow. Any changes to the task are logged. Jira has a large number of configuration options: for each application, a separate type of task can be defined with its own workflow, a set of statuses, one or several types of views (English screens). In addition, using the so-called “schemes”, you can define for each individual Jira project your own access rights, the behavior and visibility of fields, and much more. Thanks to the universal approach, Jira can be adapted for many non-core tasks, for example, requirements management, risk management, up to the implementation of a small reservation system, and automation of the recruiting process.","shortDescription":"Jira Software allows you to fix, track and fix bugs, as well as perform assigned tasks at all stages of the software development process.\r\n","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":11,"sellingCount":11,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Jira","keywords":"","description":"Jira is a commercial error tracking system designed to organize interaction with users, although in some cases it is used to manage projects. Developed by Atlassian, it is one of its two main products (along with Confluence wiki). It has a web interface. The s","og:title":"Jira","og:description":"Jira is a commercial error tracking system designed to organize interaction with users, although in some cases it is used to manage projects. Developed by Atlassian, it is one of its two main products (along with Confluence wiki). It has a web interface. The s","og:image":"https://old.roi4cio.com/fileadmin/content/JIRA-Logo-1.jpg"},"eventUrl":"","translationId":1784,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":43,"title":"QA Bug tracking systems"}],"testingArea":"","categories":[{"id":808,"title":"Bug tracking systems","alias":"bug-tracking-systems","description":" A bug tracking system or defect tracking system is a software application that keeps track of reported software bugs in software development projects. It may be regarded as a type of issue tracking system.\r\nMany bug tracking systems, such as those used by most open-source software projects, allow end-users to enter bug reports directly. Other systems are used only internally in a company or organization doing software development. Typically bug tracking systems are integrated with other project management software.\r\nA bug tracking system is usually a necessary component of a good software development infrastructure, and consistent use of a bug or issue tracking system is considered one of the "hallmarks of a good software team".\r\nA major component of a bug tracking system is a database that records facts about known bugs. Facts may include the time a bug was reported, its severity, the erroneous program behavior, and details on how to reproduce the bug; as well as the identity of the person who reported it and any programmers who may be working on fixing it.\r\nTypical bug tracking systems support the concept of the life cycle for a bug which is tracked through the status assigned to the bug. A bug tracking system should allow administrators to configure permissions based on status, move the bug to another status, or delete the bug. The system should also allow administrators to configure the bug statuses and to what extent a bug in a particular status can be moved. Some systems will e-mail interested parties, such as the submitter and assigned programmers, when new records are added or the status changes.\r\nThe main benefit of a bug-tracking system is to provide a clear centralized overview of development requests (including both bugs and improvements, the boundary is often fuzzy), and their state. The prioritized list of pending items (often called backlog) provides valuable input when defining the product road map, or maybe just "the next release".\r\nIn a corporate environment, a bug-tracking system may be used to generate reports on the productivity of programmers at fixing bugs. However, this may sometimes yield inaccurate results because different bugs may have different levels of severity and complexity. The severity of a bug may not be directly related to the complexity of fixing the bug. There may be different opinions among the managers and architects.\r\nA local bug tracker (LBT) is usually a computer program used by a team of application support professionals (often a help desk) to keep track of issues communicated to software developers. Using an LBT allows support professionals to track bugs in their "own language" and not the "language of the developers." In addition, an LBT allows a team of support professionals to track specific information about users who have called to complain — this information may not always be needed in the actual development queue. Thus, there are two tracking systems when an LBT is in place.","materialsDescription":" <span style=\"font-weight: bold;\">What does Bug Tracking mean?</span>\r\nBug tracking is a process used by quality assurance personnel and programmers to keep track of software problems and resolutions. A bug tracking system is normally put in place to store information about reported bugs. This type of issue-tracking system provides a clear, centralized overview of development requests and their corresponding states.\r\nBug tracking enables users to enter bug reports directly into a system that logs and tracks them. Diligent use of a bug tracking system provides a record of a software team's effectiveness. Local bug trackers are often used by teams of application support professionals to keep track of issues communicated to software developers.\r\nBug tracking systems include a database, which keeps track of facts pertaining to each bug. These facts might include the time a bug was reported, its severity, incorrect program behavior, details on how to recreate the bug,who reported the bug and what the programmers did to fix it. Bug tracking systems are associated with a bug's life cycle, which is tracked through the status assigned to each bug. This allows administrators to set permissions based on a bug's status, move bugs to other statuses or delete them.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon-bug-tracking-systems.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":769,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Dell_Wyse_3040_tonkii_klient.jpg","logo":true,"scheme":false,"title":"Dell Wyse 3040 Thin Client","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":15,"alias":"dell-wyse-3040-thin-client","companyTitle":"DELL","companyTypes":["vendor"],"companyId":169,"companyAlias":"dell","description":"Efficient and effective.\r\nWyse 3040 Thin Client - Simplified setup<span style=\"white-space:pre\">\t</span>Simplified setup: With simplified automatic setup, configuration and management, the Wyse 3040 can be deployed right out-of-the box. Connect to a variety of virtual desktops including Citrix, Microsoft and VMware environments and provides essential protocol and peripheral support, including optional PCoIP.\r\nWyse 3040 Thin Client - Save energy. Save money<span style=\"white-space:pre\">\t</span>Save energy. Save money: An affordable price point keeps your initial investment low while power-efficient operation of less than 5 watts maintains cost-effectiveness from one day to the next.\r\nWyse 3040 Thin Client - Makes management a snap<span style=\"white-space:pre\">\t</span>Makes management a snap: Easily manage your Wyse 3040 thin client with Dell Wyse Device Manager (WDM) or Cloud Client Manager (CCM). Powerful, easy-to-use and highly scalable, WDM software enables you to configure, monitor and manage Dell Wyse devices.","shortDescription":"At the top of its class: With strong performance featuring Intel® Quad Core processors, Wyse 3040 delivers the best virtual desktop experience of any thin client solution in its class.\r\nWell connected: Wyse 3040 features wireless and wired network connectivity, with two DisplayPort interfaces, 4 USB ports—including 1 USB 3.1 and an AC wireless with optional Bluetooth.\r\nPick the OS that works for you: Wyse 3040 supports both ThinOS and ThinLinux (coming soon), so task and productivity users can choose the system that fits their needs.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":12,"sellingCount":4,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Dell Wyse 3040 Thin Client","keywords":"Wyse, 3040, Client, Save, Thin, Dell, setup, management","description":"Efficient and effective.\r\nWyse 3040 Thin Client - Simplified setup<span style=\"white-space:pre\">\t</span>Simplified setup: With simplified automatic setup, configuration and management, the Wyse 3040 can be deployed right out-of-the box. 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Begin with a simple Q&A bot or build a sophisticated virtual assistant.\r\nUse comprehensive open-source SDK and tools to easily connect your bot to popular channels and devices. Give your bot the ability to speak, listen, and understand your users with native integration to Azure Cognitive Services.\r\n<span style=\"font-weight: bold;\">AI and natural language</span>\r\nCreate a bot with the ability to speak, listen, understand, and learn from your users with Azure Cognitive Services.\r\n<span style=\"font-weight: bold;\">Open & Extensible</span>\r\nBenefit from open-source SDK and tools to build, test, and connect bots that interact naturally with users, wherever they are.\r\n<span style=\"font-weight: bold;\">Enterprise-grade solutions</span>\r\nBuild secure, global, scalable solutions that integrate with your existing IT ecosystem.\r\n<span style=\"font-weight: bold;\">Ownership and control</span>\r\nCreate an AI experience that can extend your brand and keep you in control of your own data.","shortDescription":"Microsoft Bot Framework is a comprehensive framework for building enterprise-grade conversational AI experiences.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":16,"sellingCount":17,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Bot Framework","keywords":"","description":"Azure Bot Service enables you to build intelligent, enterprise-grade bots with ownership and control of your data. 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Such programs are often designed to convincingly simulate how a human would behave as a conversational partner, although as of 2019, they are far short of being able to pass the Turing test. Chatbots are typically used in dialog systems for various practical purposes including customer service or information acquisition. Some chatbots use sophisticated natural language processing systems, but many simpler ones scan for keywords within the input, then pull a reply with the most matching keywords, or the most similar wording pattern, from a database.\r\nThe term "ChatterBot" was originally coined by Michael Mauldin (creator of the first Verbot, Julia) in 1994 to describe these conversational programs. Today, most chatbots are accessed via virtual assistants such as Google Assistant and Amazon Alexa, via messaging apps such as Facebook Messenger or WeChat, or via individual organizations' apps and websites. Chatbots can be classified into usage categories such as conversational commerce (e-commerce via chat), analytics, communication, customer support, design, developer tools, education, entertainment, finance, food, games, health, HR, marketing, news, personal, productivity, shopping, social, sports, travel and utilities.\r\nBeyond chatbots, Conversational AI refers to the use of messaging apps, speech-based assistants and chatbots to automate communication and create personalized customer experiences at scale.\r\nThe process of building, testing and deploying chatbots can be done on cloud-based chatbot development platforms offered by cloud Platform as a Service (PaaS) providers such as Oracle Cloud Platform SnatchBot and IBM Watson. These cloud platforms provide Natural Language Processing, Artificial Intelligence and Mobile Backend as a Service for chatbot development.\r\nSome Companies like Microsoft Azure and AARC are currently providing their Bot Engines through which chatbot Platforms or Software can be developed.","materialsDescription":"New tools designed to simplify the interaction between humans and computers have hit the market: Chatbots or Virtual Assistants. In banking, chatbots and virtual assistants are some of the industry’s newest tools designed to simplify the interaction between humans and computers.\r\n<span style=\"font-weight: bold;\">What is a chatbot?</span>\r\nA chatbot is artificial intelligence (AI) software that can simulate a conversation (or a chat) with a user in natural language through messaging applications, websites, mobile apps or through the telephone.\r\n<span style=\"font-weight: bold;\">Why are chatbots important?</span>\r\nA chatbot is often described as one of the most advanced and promising expressions of interaction between humans and machines. However, from a technological point of view, a chatbot only represents the natural evolution of a Question-Answering system leveraging Natural Language Processing (NLP). Formulating responses to questions in natural language is one of the most typical examples of Natural Language Processing applied in various enterprises’ end-use applications.\r\n<span style=\"font-weight: bold;\">How does a chatbot work?</span>\r\nThere are two different tasks at the core of a chatbot:\r\n<ol><li>user request analysis</li><li>returning the response</li></ol>\r\nUser request analysis: this is the first task that a chatbot performs. It analyzes the user’s request to identify the user intent and to extract relevant entities.\r\nThe ability to identify the user’s intent and extract data and relevant entities contained in the user’s request is the first condition and the most relevant step at the core of a chatbot: If you are not able to correctly understand the user’s request, you won’t be able to provide the correct answer.\r\nReturning the response: once the user’s intent has been identified, the chatbot must provide the most appropriate response for the user’s request. The answer may be:\r\n<ul><li>a generic and predefined text;</li><li>a text retrieved from a knowledge base that contains different answers;</li><li>a contextualized piece of information based on data the user has provided;</li><li>data stored in enterprise systems;</li><li>the result of an action that the chatbot performed by interacting with one or more backend application;</li><li>a disambiguating question that helps the chatbot to correctly understand the user’s request.</li></ul>\r\n<span style=\"font-weight: bold;\">In what is the benefit of chatbots?</span>\r\nChatbot applications streamline interactions between people and services, enhancing the customer experience. At the same time, they offer companies new opportunities to improve the customer's engagement process and operational efficiency by reducing the typical cost of customer service.\r\nTo be successful, a chatbot solution should be able to effectively perform both of these tasks. Human support plays a key role here: Regardless of the kind of approach and the platform, human intervention is crucial in configuring, training and optimizing the chatbot system.\r\n<span style=\"font-weight: bold;\">Which chatbot application is right for you?</span>\r\nThere are different approaches and tools that you can use to develop a chatbot. Depending on the use case you want to address, some chatbot technologies are more appropriate than others. In order to achieve the desired results, the combination of different AI forms such as natural language processing, machine learning, and semantic understanding may be the best option.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Chatbot_Development.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4105,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/microsoft.png","logo":true,"scheme":false,"title":"Luis.ai","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":272,"alias":"luisai","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"<p>Language Understanding (LUIS) is a machine learning-based service to build natural language into apps, bots, and IoT devices. Quickly create enterprise-ready, custom models that continuously improve.</p>\r\n<p><span style=\"text-decoration: underline;\"><span style=\"font-weight: bold;\">Benefits:</span></span></p>\r\n<p><span style=\"font-weight: bold;\">Add natural language to your apps</span></p>\r\n<p>Designed to identify valuable information in conversations, LUIS interprets user goals (intents) and distills valuable information from sentences (entities), for a high quality, nuanced language model. LUIS integrates seamlessly with the Azure Bot Service, making it easy to create a sophisticated bot.</p>\r\n<p><span style=\"font-weight: bold;\">Quickly build a custom language solution</span></p>\r\n<p>Powerful developer tools are combined with customizable pre-built apps and entity dictionaries, such as Calendar, Music, and Devices, so you can build and deploy a solution more quickly. Dictionaries are mined from the collective knowledge of the web and supply billions of entries, helping your model to correctly identify valuable information from user conversations.</p>\r\n<p><span style=\"font-weight: bold;\">Always learning and improving</span></p>\r\n<p>Active learning is used to continuously improve the quality of natural language models. Once the model starts processing input, LUIS begins active learning, allowing you to constantly update and improve the model.</p>\r\n<p><span style=\"font-weight: bold;\">Enterprise-ready, available worldwide</span></p>\r\n<p>The service is ready to be deployed in commercial applications and can scale with enterprise quality and performance. The service meets international compliance standards, supports 13 languages and available worldwide, making it highly accessible around the world.</p>","shortDescription":"A machine learning-based service to build natural language into apps, bots, and IoT devices. 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Some chatbots use sophisticated natural language processing systems, but many simpler ones scan for keywords within the input, then pull a reply with the most matching keywords, or the most similar wording pattern, from a database.\r\nThe term "ChatterBot" was originally coined by Michael Mauldin (creator of the first Verbot, Julia) in 1994 to describe these conversational programs. Today, most chatbots are accessed via virtual assistants such as Google Assistant and Amazon Alexa, via messaging apps such as Facebook Messenger or WeChat, or via individual organizations' apps and websites. Chatbots can be classified into usage categories such as conversational commerce (e-commerce via chat), analytics, communication, customer support, design, developer tools, education, entertainment, finance, food, games, health, HR, marketing, news, personal, productivity, shopping, social, sports, travel and utilities.\r\nBeyond chatbots, Conversational AI refers to the use of messaging apps, speech-based assistants and chatbots to automate communication and create personalized customer experiences at scale.\r\nThe process of building, testing and deploying chatbots can be done on cloud-based chatbot development platforms offered by cloud Platform as a Service (PaaS) providers such as Oracle Cloud Platform SnatchBot and IBM Watson. These cloud platforms provide Natural Language Processing, Artificial Intelligence and Mobile Backend as a Service for chatbot development.\r\nSome Companies like Microsoft Azure and AARC are currently providing their Bot Engines through which chatbot Platforms or Software can be developed.","materialsDescription":"New tools designed to simplify the interaction between humans and computers have hit the market: Chatbots or Virtual Assistants. In banking, chatbots and virtual assistants are some of the industry’s newest tools designed to simplify the interaction between humans and computers.\r\n<span style=\"font-weight: bold;\">What is a chatbot?</span>\r\nA chatbot is artificial intelligence (AI) software that can simulate a conversation (or a chat) with a user in natural language through messaging applications, websites, mobile apps or through the telephone.\r\n<span style=\"font-weight: bold;\">Why are chatbots important?</span>\r\nA chatbot is often described as one of the most advanced and promising expressions of interaction between humans and machines. However, from a technological point of view, a chatbot only represents the natural evolution of a Question-Answering system leveraging Natural Language Processing (NLP). Formulating responses to questions in natural language is one of the most typical examples of Natural Language Processing applied in various enterprises’ end-use applications.\r\n<span style=\"font-weight: bold;\">How does a chatbot work?</span>\r\nThere are two different tasks at the core of a chatbot:\r\n<ol><li>user request analysis</li><li>returning the response</li></ol>\r\nUser request analysis: this is the first task that a chatbot performs. It analyzes the user’s request to identify the user intent and to extract relevant entities.\r\nThe ability to identify the user’s intent and extract data and relevant entities contained in the user’s request is the first condition and the most relevant step at the core of a chatbot: If you are not able to correctly understand the user’s request, you won’t be able to provide the correct answer.\r\nReturning the response: once the user’s intent has been identified, the chatbot must provide the most appropriate response for the user’s request. The answer may be:\r\n<ul><li>a generic and predefined text;</li><li>a text retrieved from a knowledge base that contains different answers;</li><li>a contextualized piece of information based on data the user has provided;</li><li>data stored in enterprise systems;</li><li>the result of an action that the chatbot performed by interacting with one or more backend application;</li><li>a disambiguating question that helps the chatbot to correctly understand the user’s request.</li></ul>\r\n<span style=\"font-weight: bold;\">In what is the benefit of chatbots?</span>\r\nChatbot applications streamline interactions between people and services, enhancing the customer experience. At the same time, they offer companies new opportunities to improve the customer's engagement process and operational efficiency by reducing the typical cost of customer service.\r\nTo be successful, a chatbot solution should be able to effectively perform both of these tasks. Human support plays a key role here: Regardless of the kind of approach and the platform, human intervention is crucial in configuring, training and optimizing the chatbot system.\r\n<span style=\"font-weight: bold;\">Which chatbot application is right for you?</span>\r\nThere are different approaches and tools that you can use to develop a chatbot. Depending on the use case you want to address, some chatbot technologies are more appropriate than others. 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At just 2.76 pounds, Surface Laptop gives you an ideal balance of both, plus all-day battery life.\r\nA stunning screen that responds to your touch.\r\nExperience faster, more natural navigation on the vibrant 13.5” PixelSense™ Display with immersive touchscreen. Enjoy more space for your ideas with an edge-to-edge display and ultra-thin bezel.\r\n\r\n","shortDescription":"Microsoft Surface Laptop is designed for Windows 10 S — streamlined for security and superior performance.2 Applications are delivered via the Windows Store, ensuring that they’re Microsoft verified.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":13,"sellingCount":10,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Surface Laptop","keywords":"Laptop, Surface, touch, your, plus, perfect, balance, with","description":"Surface Laptop provides the perfect blend of texture, subtle details, and clean, elegant lines — plus the luxurious touch of our Signature Alcantara® material-covered keyboard.\r\nThe perfect balance of portability and performance.\r\nYou don’t have to choose betw","og:title":"Microsoft Surface Laptop","og:description":"Surface Laptop provides the perfect blend of texture, subtle details, and clean, elegant lines — plus the luxurious touch of our Signature Alcantara® material-covered keyboard.\r\nThe perfect balance of portability and performance.\r\nYou don’t have to choose betw","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_Surface_Laptop.jpg"},"eventUrl":"","translationId":779,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1034,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_Coco_Framework.png","logo":true,"scheme":false,"title":"Microsoft Coco Framework","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":272,"alias":"microsoft-coco-framework","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"Coco achieves this by designing specifically for confidential consortiums, where nodes and actors are explicitly declared and controlled. Based on these requirements, Coco presents an alternative approach to ledger construction, giving enterprises the scalability, distributed governance and enhanced confidentiality they need without sacrificing the inherent security and immutability they expect.\r\nLeveraging the power of existing blockchain protocols, trusted execution environments (TEEs) such as Intel SGX and Windows Virtual Secure Mode (VSM), distributed systems and cryptography, Coco enables enterprise-ready blockchain networks that deliver:\r\n\r\n<ul><li>Throughput and latency approaching database speeds.</li><li>Richer, more flexible, business-specific confidentiality models.</li><li>Network policy management through distributed governance.</li><li>Support for non-deterministic transactions.</li></ul>\r\nBy providing these capabilities, Coco offers a trusted foundation with which existing blockchain protocols can be integrated to deliver complete, enterprise-ready ledger solutions, opening up broad, high scale scenarios across industries, and furthering blockchain's ability to digital transform business.\r\nWe have already begun exploring Coco’s potential across a variety of industries, including retail, supply chain and financial services.\r\nWhether a customer is designing an end-to-end trade finance solution, using blockchain to ensure security at the edge or leveraging Enterprise Smart Contracts to drive back office efficiencies, Coco enables them to meet their enterprise requirements. Microsoft is the only cloud provider that delivers consistency across on-premises and the public cloud at hyperscale while providing access to the rich Azure ecosystem for the wide range of applications that will be built on top of blockchain as a shared data layer.\r\nAn open approach\r\nBy design, Coco is open and compatible with any blockchain protocol. Microsoft has already begun integrating Ethereum into Coco and we’re thrilled to announce that J.P. Morgan Chase, Intel and R3 have committed to integrating enterprise ledgers, Quorum, Hyperledger Sawtooth and Corda, respectively. This is just the beginning, and we look forward to exploring integration opportunities with other ledgers in the near future.\r\n","shortDescription":"Microsoft Coco Framework is an open-source system that enables high-scale, confidential blockchain networks that meet all key enterprise requirements—providing a means to accelerate production enterprise adoption of blockchain technology.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":14,"sellingCount":10,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Coco Framework","keywords":"Coco, blockchain, that, with, distributed, Microsoft, across, existing","description":"Coco achieves this by designing specifically for confidential consortiums, where nodes and actors are explicitly declared and controlled. 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Security software is a broad term that encompasses a suite of different types of software that deliver data and computer and network security in various forms. \r\nSecurity software can protect a computer from viruses, malware, unauthorized users and other security exploits originating from the Internet. Different types of security software include anti-virus software, firewall software, network security software, Internet security software, malware/spamware removal and protection software, cryptographic software, and more.\r\nIn end-user computing environments, anti-spam and anti-virus security software is the most common type of software used, whereas enterprise users add a firewall and intrusion detection system on top of it. \r\nSecurity soft may be focused on preventing attacks from reaching their target, on limiting the damage attacks can cause if they reach their target and on tracking the damage that has been caused so that it can be repaired. As the nature of malicious code evolves, security software also evolves.<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">Firewall. </span>Firewall security software prevents unauthorized users from accessing a computer or network without restricting those who are authorized. Firewalls can be implemented with hardware or software. Some computer operating systems include software firewalls in the operating system itself. For example, Microsoft Windows has a built-in firewall. Routers and servers can include firewalls. There are also dedicated hardware firewalls that have no other function other than protecting a network from unauthorized access.\r\n<span style=\"font-weight: bold; \">Antivirus.</span> Antivirus solutions work to prevent malicious code from attacking a computer by recognizing the attack before it begins. But it is also designed to stop an attack in progress that could not be prevented, and to repair damage done by the attack once the attack abates. Antivirus software is useful because it addresses security issues in cases where attacks have made it past a firewall. New computer viruses appear daily, so antivirus and security software must be continuously updated to remain effective.\r\n<span style=\"font-weight: bold; \">Antispyware.</span> While antivirus software is designed to prevent malicious software from attacking, the goal of antispyware software is to prevent unauthorized software from stealing information that is on a computer or being processed through the computer. Since spyware does not need to attempt to damage data files or the operating system, it does not trigger antivirus software into action. However, antispyware software can recognize the particular actions spyware is taking by monitoring the communications between a computer and external message recipients. When communications occur that the user has not authorized, antispyware can notify the user and block further communications.\r\n<span style=\"font-weight: bold; \">Home Computers.</span> Home computers and some small businesses usually implement security software at the desktop level - meaning on the PC itself. This category of computer security and protection, sometimes referred to as end-point security, remains resident, or continuously operating, on the desktop. Because the software is running, it uses system resources, and can slow the computer's performance. However, because it operates in real time, it can react rapidly to attacks and seek to shut them down when they occur.\r\n<span style=\"font-weight: bold; \">Network Security.</span> When several computers are all on the same network, it's more cost-effective to implement security at the network level. Antivirus software can be installed on a server and then loaded automatically to each desktop. However firewalls are usually installed on a server or purchased as an independent device that is inserted into the network where the Internet connection comes in. All of the computers inside the network communicate unimpeded, but any data going in or out of the network over the Internet is filtered trough the firewall.<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal; \">What is IT security software?</span></h1>\r\nIT security software provides protection to businesses’ computer or network. It serves as a defense against unauthorized access and intrusion in such a system. It comes in various types, with many businesses and individuals already using some of them in one form or another.\r\nWith the emergence of more advanced technology, cybercriminals have also found more ways to get into the system of many organizations. Since more and more businesses are now relying their crucial operations on software products, the importance of security system software assurance must be taken seriously – now more than ever. Having reliable protection such as a security software programs is crucial to safeguard your computing environments and data. \r\n<p class=\"align-left\">It is not just the government or big corporations that become victims of cyber threats. In fact, small and medium-sized businesses have increasingly become targets of cybercrime over the past years. </p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">What are the features of IT security software?</span></h1>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Automatic updates. </span>This ensures you don’t miss any update and your system is the most up-to-date version to respond to the constantly emerging new cyber threats.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Real-time scanning.</span> Dynamic scanning features make it easier to detect and infiltrate malicious entities promptly. Without this feature, you’ll risk not being able to prevent damage to your system before it happens.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Auto-clean.</span> A feature that rids itself of viruses even without the user manually removing it from its quarantine zone upon detection. Unless you want the option to review the malware, there is no reason to keep the malicious software on your computer which makes this feature essential.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Multiple app protection.</span> This feature ensures all your apps and services are protected, whether they’re in email, instant messenger, and internet browsers, among others.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Application level security.</span> This enables you to control access to the application on a per-user role or per-user basis to guarantee only the right individuals can enter the appropriate applications.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Role-based menu.</span> This displays menu options showing different users according to their roles for easier assigning of access and control.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Row-level (multi-tenant) security.</span> This gives you control over data access at a row-level for a single application. This means you can allow multiple users to access the same application but you can control the data they are authorized to view.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Single sign-on.</span> A session or user authentication process that allows users to access multiple related applications as long as they are authorized in a single session by only logging in their name and password in a single place.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">User privilege parameters.</span> These are customizable features and security as per individual user or role that can be accessed in their profile throughout every application.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Application activity auditing.</span> Vital for IT departments to quickly view when a user logged in and off and which application they accessed. Developers can log end-user activity using their sign-on/signoff activities.</li></ul>\r\n<p class=\"align-left\"><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Security_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1546,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/data-warehouse.jpg","logo":true,"scheme":false,"title":"Azure Data Warehouse","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":272,"alias":"azure-data-warehouse","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"<p>Create a single center for all your data, be it structured, unstructured or streaming data. Provide work of such transformational decisions, as functions of business analytics, reports, the expanded analytics and analytics in real time. To easily get started, take advantage of the performance, flexibility, and security of Azure's fully managed services, such as SQL Azure and Azure Databricks.</p>\r\n<h2>Get rid of worries</h2>\r\n<h2><br /><span style=\"font-weight: normal;\">Built-in advanced security features include transparent data encryption, auditing, threat detection, integration with Azure Active Directory and virtual network endpoints. Azure services correspond to more than 50 industry and geographic certifications and are available worldwide in 42 regions to store your data wherever your users are located. Finally, Microsoft offers financially secured service level agreements to spare you any hassle.</span></h2>","shortDescription":"Azure Data Warehouse - is a modern data storage from Microsoft","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":2,"sellingCount":19,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Azure Data Warehouse","keywords":"","description":"<p>Create a single center for all your data, be it structured, unstructured or streaming data. Provide work of such transformational decisions, as functions of business analytics, reports, the expanded analytics and analytics in real time. To easily ","og:title":"Azure Data Warehouse","og:description":"<p>Create a single center for all your data, be it structured, unstructured or streaming data. Provide work of such transformational decisions, as functions of business analytics, reports, the expanded analytics and analytics in real time. To easily ","og:image":"https://old.roi4cio.com/fileadmin/user_upload/data-warehouse.jpg"},"eventUrl":"","translationId":1549,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":24,"title":"IaaS - storage"}],"testingArea":"","categories":[{"id":789,"title":"IaaS - storage","alias":"iaas-storage","description":"IaaS is an abbreviation that stands for Infrastructure as a Service (“infrastructure as a service”). This model provides for a cloud provider to provide the client with the necessary amount of computing resources - virtual servers, remote workstations, data warehouses, with or without the provision of software - and software deployment within the infrastructure remains the client's prerogative. In essence, IaaS is an alternative to renting physical servers, racks in the data center, operating systems; instead, the necessary resources are purchased with the ability to quickly scale them if necessary. In many cases, this model may be more profitable than the traditional purchase and installation of equipment, here are just a few examples:\r\n<ul><li>if the need for computing resources is not constant and can vary greatly depending on the period, and there is no desire to overpay for unused capacity;</li><li>when a company is just starting its way on the market and does not have working capital in order to buy all the necessary infrastructure - a frequent option among startups;</li><li>there is a rapid growth in business, and the network infrastructure must keep pace with it;</li><li>if you need to reduce the cost of purchasing and maintaining equipment;</li><li>when a new direction is launched, and it is necessary to test it without investing significant funds in resources.</li></ul>\r\nIaaS can be organized on the basis of a public or private cloud, as well as by combining two approaches - the so-called. “Hybrid cloud”, created using the appropriate software.","materialsDescription":" IaaS or Infrastructure as a service translated into Russian as “Infrastructure as a service”.\r\n"Infrastructure" in the case of IaaS, it can be virtual servers and networks, data warehouses, operating systems.\r\n“As a service” means that the cloud infrastructure components listed above are provided to you as a connected service.\r\nIaaS is a cloud infrastructure utilization model in which the computing power is provided to the client for independent management.\r\n<span style=\"font-weight: bold;\">What is the difference from PaaS and SaaS?</span>\r\nFrequently asked questions, what distinguishes IaaS, PaaS, SaaS from each other? What is the difference? Answering all questions, you decide to leave in the area of responsibility of its IT specialists. It requires only time and financial costs for your business.\r\n<span style=\"font-weight: bold;\">Who is responsible for what?</span>\r\nIn the case of using IaaS models, a company can independently use resources: install and run software, exercise control over systems, applications, and virtual storage systems.\r\nFor example, networks, servers, servers and servers. The IaaS service provider manages its own software and operating system, middleware and applications, is responsible for the infrastructure during the purchase, installation and configuration.\r\n<span style=\"font-weight: bold;\">Why do companies choose IaaS?</span>\r\nScaling capabilities. All users have access to resources, and you must use all the resources you need.\r\nCost savings. As a rule, the use of cloud services costs the company less than buying its own infrastructure.\r\nMobility. Ability to work with conventional applications.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS_storage.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1550,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Azure-Virtual-machines.png","logo":true,"scheme":false,"title":"Azure Virtual Machines","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":272,"alias":"azure-virtual-machines","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"<p>Supporting Linux, Windows Server, SQL Server, Oracle, IBM, SAP and other platforms, Azure virtual machines provide the flexibility of virtualization for a wide range of computing solutions. All current-generation virtual machines include load balancing and autoscaling. <span style=\"color: #505050; font-family: 'Segoe UI', SegoeUI, 'Segoe WP', Tahoma, Arial, sans-serif; font-size: 15px; background-color: #ffffff;\"><br /></span>Azure Virtual Machines - is a proposal that includes various solutions, from an inexpensive B series to virtual machines with the latest GPU optimized for machine learning. It is designed to perform any workloads within any budget.</p>","shortDescription":"Azure Virtual Machines - is a computing service from Microsoft","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":12,"sellingCount":5,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Azure Virtual Machines","keywords":"","description":"<p>Supporting Linux, Windows Server, SQL Server, Oracle, IBM, SAP and other platforms, Azure virtual machines provide the flexibility of virtualization for a wide range of computing solutions. All current-generation virtual machines include load balancing","og:title":"Azure Virtual Machines","og:description":"<p>Supporting Linux, Windows Server, SQL Server, Oracle, IBM, SAP and other platforms, Azure virtual machines provide the flexibility of virtualization for a wide range of computing solutions. All current-generation virtual machines include load balancing","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Azure-Virtual-machines.png"},"eventUrl":"","translationId":1551,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":26,"title":"IaaS - computing"}],"testingArea":"","categories":[{"id":786,"title":"IaaS - computing","alias":"iaas-computing","description":"Cloud computing is the on demand availability of computer system resources, especially data storage and computing power, without direct active management by the user. The term is generally used to describe data centers available to many users over the Internet. Large clouds, predominant today, often have functions distributed over multiple locations from central servers. If the connection to the user is relatively close, it may be designated an edge server.\r\nInfrastructure as a service (IaaS) are online services that provide high-level APIs used to dereference various low-level details of underlying network infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc. A hypervisor, such as Xen, Oracle VirtualBox, Oracle VM, KVM, VMware ESX/ESXi, or Hyper-V, LXD, runs the virtual machines as guests. Pools of hypervisors within the cloud operational system can support large numbers of virtual machines and the ability to scale services up and down according to customers' varying requirements.\r\nTypically IaaS involve the use of a cloud orchestration technology like Open Stack, Apache Cloudstack or Open Nebula. This manages the creation of a virtual machine and decides on which hypervisor (i.e. physical host) to start it, enables VM migration features between hosts, allocates storage volumes and attaches them to VMs, usage information for billing and lots more.\r\nAn alternative to hypervisors are Linux containers, which run in isolated partitions of a single Linux kernel running directly on the physical hardware. Linux cgroups and namespaces are the underlying Linux kernel technologies used to isolate, secure and manage the containers. Containerisation offers higher performance than virtualization, because there is no hypervisor overhead. Also, container capacity auto-scales dynamically with computing load, which eliminates the problem of over-provisioning and enables usage-based billing.\r\nIaaS clouds often offer additional resources such as a virtual-machine disk-image library, raw block storage, file or object storage, firewalls, load balancers, IP addresses, virtual local area networks (VLANs), and software bundles.\r\nThe NIST's definition of cloud computing defines Infrastructure as a Service as:\r\n<ul><li>The capability provided to the consumer is to provision processing, storage, networks, and other fundamental computing resources where the consumer is able to deploy and run arbitrary software, which can include operating systems and applications.</li><li>The consumer does not manage or control the underlying cloud infrastructure but has control over operating systems, storage, and deployed applications; and possibly limited control of select networking components (e.g., host firewalls).</li></ul>\r\nAccording to the Internet Engineering Task Force (IETF), the most basic cloud-service model is that of providers offering IT infrastructure — virtual machines and other resources — as a service to subscribers.\r\nIaaS-cloud providers supply these resources on-demand from their large pools of equipment installed in data centers. For wide-area connectivity, customers can use either the Internet or carrier clouds (dedicated virtual private networks). To deploy their applications, cloud users install operating-system images and their application software on the cloud infrastructure. In this model, the cloud user patches and maintains the operating systems and the application software. Cloud providers typically bill IaaS services on a utility computing basis: cost reflects the amount of resources allocated and consumed.","materialsDescription":" <span style=\"font-weight: bold; \">Cloud Computing Basics</span>\r\nWhether you are running applications that share photos to millions of mobile users or you’re supporting the critical operations of your business, a cloud services platform provides rapid access to flexible and low cost IT resources. With cloud computing, you don’t need to make large upfront investments in hardware and spend a lot of time on the heavy lifting of managing that hardware. Instead, you can provision exactly the right type and size of computing resources you need to power your newest bright idea or operate your IT department. You can access as many resources as you need, almost instantly, and only pay for what you use.\r\n<span style=\"font-weight: bold; \">How Does Cloud Computing Work?</span>\r\nCloud computing provides a simple way to access servers, storage, databases and a broad set of application services over the Internet. A Cloud services platform such as Amazon Web Services owns and maintains the network-connected hardware required for these application services, while you provision and use what you need via a web application.\r\n<span style=\"font-weight: bold; \">Six Advantages and Benefits of Cloud Computing</span>\r\n<span style=\"font-weight: bold; \">Trade capital expense for variable expense</span>\r\nInstead of having to invest heavily in data centers and servers before you know how you’re going to use them, you can only pay when you consume computing resources, and only pay for how much you consume.\r\n<span style=\"font-weight: bold; \">Benefit from massive economies of scale</span>\r\nBy using cloud computing, you can achieve a lower variable cost than you can get on your own. Because usage from hundreds of thousands of customers are aggregated in the cloud, providers can achieve higher economies of scale which translates into lower pay as you go prices.\r\n<span style=\"font-weight: bold; \">Stop guessing capacity</span>\r\nEliminate guessing on your infrastructure capacity needs. When you make a capacity decision prior to deploying an application, you often either end up sitting on expensive idle resources or dealing with limited capacity. With cloud computing, these problems go away. You can access as much or as little as you need, and scale up and down as required with only a few minutes notice.\r\n<span style=\"font-weight: bold; \">Increase speed and agility</span>\r\nIn a cloud computing environment, new IT resources are only ever a click away, which means you reduce the time it takes to make those resources available to your developers from weeks to just minutes. This results in a dramatic increase in agility for the organization, since the cost and time it takes to experiment and develop is significantly lower.\r\n<span style=\"font-weight: bold; \">Stop spending money on running and maintaining data centers</span>\r\nFocus on projects that differentiate your business, not the infrastructure. Cloud computing lets you focus on your own customers, rather than on the heavy lifting of racking, stacking and powering servers.\r\n<span style=\"font-weight: bold; \">Go global in minutes</span>\r\nEasily deploy your application in multiple regions around the world with just a few clicks. This means you can provide a lower latency and better experience for your customers simply and at minimal cost.\r\n<span style=\"font-weight: bold;\">Types of Cloud Computing</span>\r\nCloud computing has three main types that are commonly referred to as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Selecting the right type of cloud computing for your needs can help you strike the right balance of control and the avoidance of undifferentiated heavy lifting.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS_computing.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":3344,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_Cloud_App_Security.jpg","logo":true,"scheme":false,"title":"Microsoft Cloud App Security","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":272,"alias":"microsoft-cloud-app-security","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"Microsoft Cloud App Security is a multimode Cloud Access Security Broker (CASB). It provides rich visibility, control over data travel, and sophisticated analytics to identify and combat cyberthreats across all your cloud services.\r\nMicrosoft Cloud App Security natively integrates with leading Microsoft solutions. It is designed with security professionals in mind—providing simple deployment, centralized management, and innovative automation capabilities.\r\n<span style=\"font-weight: bold;\">FEATURES:</span>\r\n<span style=\"font-weight: bold;\">Discover and control the use of Shadow IT</span>\r\nIdentify cloud apps and services used by your organization. Assess their risk levels and business readiness of >16,000 apps against >70 risk and start managing them to ensure security and compliance.\r\n<span style=\"font-weight: bold;\">Protect your sensitive information anywhere in the cloud</span>\r\nUnderstand, classify and protect the exposure of sensitive information at rest, or leverage out-of-the box policies and automated processes to apply controls in real-time - across all your cloud apps.\r\n<span style=\"font-weight: bold;\">Protect against cyberthreats and anomalies</span>\r\nDetect unusual behavior across cloud apps to identify ransomware, compromised users or rogue applications, analyze high-risk usage and remediate automatically to limit the risk to your organization.\r\n<span style=\"font-weight: bold;\">Assess the compliance of your cloud apps</span>\r\nAssess if your cloud apps meet relevant compliance requirements including regulatory compliance and industry standards. Prevent data leaks to non-compliant apps, and limit access to regulated data.","shortDescription":"Microsoft Cloud App Security provides rich visibility, control over data travel, and sophisticated analytics to identify and combat cyberthreats across all your cloud services.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":10,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Cloud App Security","keywords":"","description":"Microsoft Cloud App Security is a multimode Cloud Access Security Broker (CASB). It provides rich visibility, control over data travel, and sophisticated analytics to identify and combat cyberthreats across all your cloud services.\r\nMicrosoft Cloud App Securit","og:title":"Microsoft Cloud App Security","og:description":"Microsoft Cloud App Security is a multimode Cloud Access Security Broker (CASB). It provides rich visibility, control over data travel, and sophisticated analytics to identify and combat cyberthreats across all your cloud services.\r\nMicrosoft Cloud App Securit","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_Cloud_App_Security.jpg"},"eventUrl":"","translationId":3345,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":95,"title":"Cloud Access Security Broker (CASB)"}],"testingArea":"","categories":[{"id":832,"title":"CASB - Cloud Access Security Broker","alias":"casb-cloud-access-security-broker","description":"A cloud access security broker (CASB) (sometimes pronounced cas-bee) is on-premises or cloud-based software that sits between cloud service users and cloud applications, and monitors all activity and enforces security policies. A CASB can offer a variety of services, including but not limited to monitoring user activity, warning administrators about potentially hazardous actions, enforcing security policy compliance, and automatically preventing malware.\r\nA CASB may deliver security, the management or both. Broadly speaking, "security" is the prevention of high-risk events, whilst "management" is the monitoring and mitigation of high-risk events.\r\nCASBs that deliver security must be in the path of data access, between the user and the cloud. Architecturally, this might be achieved with proxy agents on each end-point device, or in agentless fashion without requiring any configuration on each device. Agentless CASB allows for rapid deployment and delivers security on all devices, company-managed or unmanaged BYOD. Agentless CASB also respects user privacy, inspecting only corporate data. Agent-based CASB is difficult to deploy and effective only on devices that are managed by the corporation. Agent-based CASB typically inspects both corporate and personal data.\r\nCASBs that deliver management may use APIs to inspect data and activity in the cloud to alert of risky events after the fact. Another management capability of a CASB is to inspect firewall or proxy logs for the usage of cloud applications.","materialsDescription":"<span style=\"font-weight: bold;\">What is CASB?</span> A Cloud Access Security Broker (CASB) is a policy enforcement point that secures data & apps in the cloud and on any device, anywhere.\r\n<span style=\"font-weight: bold;\">What is the difference between security and management?</span> Security is preventing risky events from happening, management is cleaning up after high-risk events.\r\n<span style=\"font-weight: bold;\">What is Shadow IT?</span> Cloud applications used by business users without IT oversight, also known as unmanaged apps.\r\n<span style=\"font-weight: bold;\">What are managed apps?</span> Cloud Applications that are managed by IT, e.g.Office 365.\r\n<span style=\"font-weight: bold;\">What are the types of CASB?</span> Three types of Cloud Access Security Broker\r\n<ul><li>a) API-only CASB offer basic management</li><li>b) multi-mode first-gen CASB offer management & security</li><li>c) Next-Gen CASB deliver management, security & Zero-Day protection.</li></ul>\r\n<span style=\"font-weight: bold;\">What is a forward proxy?</span> A proxy where traffic must be forwarded by the end-point Such proxies requires agents and configuration on client devices.\r\n<span style=\"font-weight: bold;\">What is a reverse proxy?</span> A proxy where traffic is automatically routed, requiring no agent or configuration on the end-point.\r\n<span style=\"font-weight: bold;\">What is AJAX-VM?</span> Acronym for "Adaptive Javascript and XML- Virtual Machine." AJAX-VM virtualizes cloud apps on the fly so they can be proxied without agents. Reverse-proxy CASB are brittle without AJAX-VM and break frequently with app changes.\r\n<span style=\"font-weight: bold;\">What are the types of CASB architecture?</span> There are three types of CASB architecture: API-only, forward proxy, and reverse proxy. Some CASB are API-only, others API and forward proxy. Next-Gen CASBs offer all three with AJAX-VM.\r\n<span style=\"font-weight: bold;\">What is CASB encryption?</span> Encryption/decryption of data prior to upload/download to a cloud application.\r\n <span style=\"font-weight: bold;\">What is searchable encryption?</span> An encryption system that combines full encryption with a clear-text index to enable search and sort without compromising encryption strength.\r\n<span style=\"font-weight: bold;\">What is tokenization?</span> Obfuscation by encoding each input string as a unique output string.\r\n<span style=\"font-weight: bold;\">What is agentless MDM?</span> Mobile security for BYOD that does not require agents. Easy to deploy and has no access to personal data or apps, thereby preserving user privacy.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_CASB.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":3090,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_Project.jpg","logo":true,"scheme":false,"title":"Microsoft Project","vendorVerified":0,"rating":"2.00","implementationsCount":2,"suppliersCount":0,"supplierPartnersCount":272,"alias":"microsoft-project","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"<p>Microsoft Project is a project management system and a way to optimize portfolio management, which allows you to plan and control project activities of organizations.</p>\r\n<p>Compared with other similar programs, the MS Project is considered the most common and “easy” to refer to the initial level of project management software with a classic standard office interface. In the single-user and small solutions market, the software product takes about 80% (about 20 million people use it).</p>\r\n<p>It is believed that as an integrated set of methods, processes and tools for planning and monitoring projects, MS Project is more often used in the implementation of relatively small project ideas. However, the existence of several paid options - basic, professional and advanced - when choosing the most complete functionality allows you to significantly expand the capabilities of the program compared to the basic version.</p>\r\n<p>Another focus of the \"detuning\" is the specialization of the product. Among such software, Primavera is popular, which is widespread in the field of engineering and construction projects as a means of calendar-network planning, which allows to take into account financial, material and labor resources in medium and large projects. Basecamp software cloud tool is considered the main competitor in the segment of ultra-light management decisions. At the same time, Microsoft has also been offering a cloud version of its product since 2013.</p>\r\n<p>In addition to the cloud application, several products are available under the Project brand:</p>\r\n<ol>\r\n<li>Project Standard allows for individual planning for small projects.</li>\r\n<li>Corporate management is carried out with the help of a special platform, including:</li>\r\n</ol>\r\n<ul>\r\n<li>Project Server,</li>\r\n<li>the corporate version of Project Professional, where collaborative tools (Project Server and SharePoint Foundation / Server) are added to the capabilities of the Standard version,</li>\r\n<li>the technology of the web interface of the reporting of executives on the progress of tasks, for viewing project portfolios and other collaboration (Project Web Access).</li>\r\n</ul>\r\n<p>Source: <a href=\"https://finswin.com/projects/instrumenty/microsoft-project.html\" target=\"_blank\" rel=\"noopener\">finswin.com/projects/instrumenty/microsoft-project.html</a></p>","shortDescription":"Microsoft Project is a project management system and a way to optimize portfolio management, which allows you to plan and control project activities of organizations.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":14,"sellingCount":14,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Project","keywords":"","description":"<p>Microsoft Project is a project management system and a way to optimize portfolio management, which allows you to plan and control project activities of organizations.</p>\r\n<p>Compared with other similar programs, the MS Project is considered the most common","og:title":"Microsoft Project","og:description":"<p>Microsoft Project is a project management system and a way to optimize portfolio management, which allows you to plan and control project activities of organizations.</p>\r\n<p>Compared with other similar programs, the MS Project is considered the most common","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_Project.jpg"},"eventUrl":"","translationId":3091,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":81,"title":"Project and Portfolio Management"}],"testingArea":"","categories":[{"id":363,"title":"Project and Portfolio Management","alias":"project-and-portfolio-management","description":"<span style=\"font-weight: bold;\">Project Portfolio Management (PPM)</span> is the centralized management of the processes, methods, and technologies used by project managers and project management offices (PMOs) to analyze and collectively manage current or proposed projects based on numerous key characteristics. The objectives of PPM are to determine the optimal resource mix for delivery and to schedule activities to best achieve an organization’s operational and financial goals, while honouring constraints imposed by customers, strategic objectives, or external real-world factors. The International standard defines the framework of the Project Portfolio Management.\r\nPPM provides program and project managers in large, program/project-driven organizations with the capabilities needed to manage the time, resources, skills, and budgets necessary to accomplish all interrelated tasks. It provides a framework for issue resolution and risk mitigation, as well as the centralized visibility to help planning and scheduling teams to identify the fastest, cheapest, or most suitable approach to deliver projects and programs. Portfolio Managers define Key Performance Indicators and the strategy for their portfolio.\r\n<span style=\"font-style: italic;\">Pipeline Management.</span> Pipeline management involves steps to ensure that an adequate number of project proposals are not generated and not evaluated to determine whether (and how) a set of projects in the portfolio can be executed with finite development resources in a specified time. There are three major sub-components to pipeline management: ideation, work intake processes, and Phase-Gate reviews. Fundamental to pipeline management is the ability to align the decision-making process for estimating and selecting new capital investment projects with the strategic plan.\r\n<span style=\"font-style: italic;\">Resource Manager.</span> The focus on the efficient and effective deployment of an organization’s resources where and when they are needed. These can include financial resources, inventory, human resources, technical skills, production, and design. In addition to project-level resource allocation, users can also model ‘what-if’ resource scenarios, and extend this view across the portfolio.\r\n<span style=\"font-style: italic;\">Change Control.</span> The capture and prioritization of change requests that can include new requirements, features, functions, operational constraints, regulatory demands, and technical enhancements. PPM provides a central repository for these change requests and the ability to match available resources to evolving demand within the financial and operational constraints of individual projects.\r\n<span style=\"font-style: italic;\">Financial Management.</span> With PPM, the Office of Finance can improve their accuracy for estimating and managing the financial resources of a project or group of projects. In addition, the value of projects can be demonstrated in relation to the strategic objectives and priorities of the organization through financial controls and to assess progress through earned value and other project financial techniques.\r\n<span style=\"font-style: italic;\">Risk Management.</span> An analysis of the risk sensitivities residing within each project, as the basis for determining confidence levels across the portfolio. The integration of cost and schedule risk management with techniques for determining contingency and risk response plans, enable organizations to gain an objective view of project uncertainties.","materialsDescription":" <span style=\"font-weight: bold;\">What’s the difference between Project Management and Project Portfolio Management?</span>\r\nProject management is focused on an individual project, making sure it achieves its objectives and adheres to cost schedule baselines and performance standards. Project portfolio management, on the other hand, takes into consideration all the projects within a portfolio. The primary objective here is to select and maintain the appropriate mix of projects and to assess the costs, risks, and returns of running these projects in relation to how they match with organizational goals. Simply put, project management is about doing the project right, project portfolio management is about doing the right projects.\r\n<span style=\"font-weight: bold;\">What Problems Can Project Portfolio Management Address?</span>\r\nProject Portfolio Management helps companies avoid project overload and work on projects that are not aligned with the ultimate vision. In other words, project portfolio management helps companies to work towards their goals without getting sidetracked by too many shiny pennies (ie. projects that appear to be enticing but actually drain their resources for little return).\r\n<span style=\"font-weight: bold;\">How does Project Portfolio Management help with new product development?</span>\r\nProject Portfolio Management supports companies in assessing, evaluating and ranking new product ideas before they become projects, so that time, money and human resources can be spent working on projects that support strategic objectives. This becomes increasingly important and relevant for companies that receive dozens if not hundreds of project proposals.\r\n<span style=\"font-weight: bold;\">What are the key elements of successful portfolio management?</span>\r\nGoals, objectives, governance, approval processes and monitoring portfolio performance.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Project_and_Portfolio_Management.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1044,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/microsoft.png","logo":true,"scheme":false,"title":"Microsoft System Center Virtual Machine Manager Analytics solution","vendorVerified":0,"rating":"2.00","implementationsCount":2,"suppliersCount":0,"supplierPartnersCount":272,"alias":"microsoft-system-center-virtual-machine-manager-analytics-solution","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"The Virtual Machine Manager Analytics solution comes with some built-in reports with preconfigured data visualizations so you can easily get started with frequently used queries, such as:\r\n\r\n<ul><li>Distribution of failed jobs across VMM instances to easily scope down the broken instances.</li><li>Distribution of failures over time to find sudden spikes, and to help with correlating the cause and failures.</li><li>Distribution of failed jobs and errors to help with identifying the most error-prone jobs and the cause.</li><li>Distribution of the job runtime across different runs to identify the sluggish and error-prone jobs.</li></ul>\r\nThese are just a few examples of the possibilities with Virtual Machine Manager Analytics. Because the solution is open-source, we are looking forward to contributions from the community for other data visualizations.\r\nFurther, the data from System Center Virtual Machine Manager can be combined with several features in OMS for compelling use cases, including:\r\n<ul><li>Bring together the jobs data from multiple VMM instances to a single OMS workspace. With a view, now you can keep an eye on job details for all your VMM instances together.</li><li>Configure your OMS alerts with VMM jobs information to raise notifications for completion or failure of VMM jobs, and inform the appropriate teams.</li><li>Correlate VMM job data with other events in OMS log analytics for faster troubleshooting of failures. You can easily identify the possible causes of sudden failures on a VMM machine by correlating the VMM job logs with information from solutions like Change Tracking and Hyper-V management solutions.</li><li>Use Azure Automation runbooks with VMM job data to help enable automatic remediation for known or frequent issues.</li></ul>","shortDescription":"Virtual Machine Manager Analytics is an open-source solution that can be included in your OMS workspace. This solution brings in the job data of your on-premises VMM instances to the log analytics in OMS. VMM admins can then use this versatile platform to construct queries for searching the relevant data and creating data visualizations.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":7,"sellingCount":14,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft System Center Virtual Machine Manager Analytics solution","keywords":"with, jobs, data, failures, Distribution, instances, Manager, from","description":"The Virtual Machine Manager Analytics solution comes with some built-in reports with preconfigured data visualizations so you can easily get started with frequently used queries, such as:\r\n\r\n<ul><li>Distribution of failed jobs across VMM instances to easily sc","og:title":"Microsoft System Center Virtual Machine Manager Analytics solution","og:description":"The Virtual Machine Manager Analytics solution comes with some built-in reports with preconfigured data visualizations so you can easily get started with frequently used queries, such as:\r\n\r\n<ul><li>Distribution of failed jobs across VMM instances to easily sc","og:image":"https://old.roi4cio.com/fileadmin/user_upload/microsoft.png"},"eventUrl":"","translationId":1045,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":2,"title":"Virtual machine and cloud system software","alias":"virtual-machine-and-cloud-system-software","description":" A virtual machine (VM) is a software-based computer that exists within another computer’s operating system, often used for the purposes of testing, backing up data, or running SaaS applications. To fully grasp how VMs work, it’s important to first understand how computer software and hardware are typically integrated by an operating system.\r\n"The cloud" refers to servers that are accessed over the Internet, and the software and databases that run on those servers. Cloud servers are located in data centers all over the world. By using cloud computing, users and companies don't have to manage physical servers themselves or run software applications on their own machines.\r\nThe cloud enables users to access the same files and applications from almost any device, because the computing and storage take place on servers in a data center, instead of locally on the user device. This is why a user can log into their Instagram account on a new phone after their old phone breaks and still find their old account in place, with all their photos, videos, and conversation history. It works the same way with cloud email providers like Gmail or Microsoft Office 365, and with cloud storage providers like Dropbox or Google Drive.\r\nFor businesses, switching to cloud computing removes some IT costs and overhead: for instance, they no longer need to update and maintain their own servers, as the cloud vendor they are using will do that. This especially makes an impact on small businesses that may not have been able to afford their own internal infrastructure but can outsource their infrastructure needs affordably via the cloud. The cloud can also make it easier for companies to operate internationally because employees and customers can access the same files and applications from any location.\r\nSeveral cloud providers offer virtual machines to their customers. These virtual machines typically live on powerful servers that can act as a host to multiple VMs and can be used for a variety of reasons that wouldn’t be practical with a locally-hosted VM. These include:\r\n<ul><li>Running SaaS applications - Software-as-a-Service, or SaaS for short, is a cloud-based method of providing software to users. SaaS users subscribe to an application rather than purchasing it once and installing it. These applications are generally served to the user over the Internet. Often, it is virtual machines in the cloud that are doing the computation for SaaS applications as well as delivering them to users. If the cloud provider has a geographically distributed network edge, then the application will run closer to the user, resulting in faster performance.</li><li>Backing up data - Cloud-based VM services are very popular for backing up data because the data can be accessed from anywhere. Plus, cloud VMs provide better redundancy, require less maintenance, and generally scale better than physical data centers. (For example, it’s generally fairly easy to buy an extra gigabyte of storage space from a cloud VM provider, but much more difficult to build a new local data server for that extra gigabyte of data.)</li><li>Hosting services like email and access management - Hosting these services on cloud VMs is generally faster and more cost-effective, and helps minimize maintenance and offload security concerns as well.</li></ul>","materialsDescription":"What is an operating system?\r\nTraditional computers are built out of physical hardware, including hard disk drives, processor chips, RAM, etc. In order to utilize this hardware, computers rely on a type of software known as an operating system (OS). Some common examples of OSes are Mac OSX, Microsoft Windows, Linux, and Android.\r\nThe OS is what manages the computer’s hardware in ways that are useful to the user. For example, if the user wants to access the Internet, the OS directs the network interface card to make the connection. If the user wants to download a file, the OS will partition space on the hard drive for that file. The OS also runs and manages other pieces of software. For example, it can run a web browser and provide the browser with enough random access memory (RAM) to operate smoothly. Typically, operating systems exist within a physical computer at a one-to-one ratio; for each machine, there is a single OS managing its physical resources.\r\n<span style=\"font-weight: bold;\">Can you have two or more operating systems on one computer?</span>\r\nSome users want to be able to run multiple operating systems simultaneously on one computer, either for testing or one of the other reasons listed in the section below. This can be achieved through a process called virtualization. In virtualization, a piece of software behaves as if it were an independent computer. This piece of software is called a virtual machine, also known as a ‘guest’ computer. (The computer on which the VM is running is called the ‘host’.) The guest has an OS as well as its own virtual hardware.\r\n‘Virtual hardware’ may sound like a bit of an oxymoron, but it works by mapping to real hardware on the host computer. For example, the VM’s ‘hard drive’ is really just a file on the host computer’s hard drive. When the VM wants to save a new file, it actually has to communicate with the host OS, which will write this file to the host hard drive. Because virtual hardware must perform this added step of negotiating with the host to access hardware resources, virtual machines can’t run quite as fast as their host computers.\r\nWith virtualization, one computer can run two or more operating systems. The number of VMs that can run on one host is limited only by the host’s available resources. The user can run the OS of a VM in a window like any other program, or they can run it in fullscreen so that it looks and feels like a genuine host OS.\r\n <span style=\"font-weight: bold; \">What are virtual machines used for?</span>\r\nSome of the most popular reasons people run virtual machines include:\r\n<span style=\"font-weight: bold; \">Testing</span> - Oftentimes software developers want to be able to test their applications in different environments. They can use virtual machines to run their applications in various OSes on one computer. This is simpler and more cost-effective than having to test on several different physical machines.\r\n<span style=\"font-weight: bold; \">Running software designed for other OSes</span> - Although certain software applications are only available for a single platform, a VM can run software designed for a different OS. For example, a Mac user who wants to run software designed for Windows can run a Windows VM on their Mac host.\r\n<span style=\"font-weight: bold; \">Running outdated software</span> - Some pieces of older software can’t be run in modern OSes. Users who want to run these applications can run an old OS on a virtual machine.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Virtual_machine_and_cloud_system_software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1575,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_Dynamics_365.png","logo":true,"scheme":false,"title":"Microsoft Dynamics 365","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":272,"alias":"microsoft-dynamics-365","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"\r\n<p><span style=\"font-weight: bold;\">Dynamics 365 for Sales</span></p>\r\n<p>Empower sellers with insights to personalize relationships, predict customer needs, and increase sales.</p>\r\n<p><span style=\"font-weight: bold;\">Dynamics 365 for Retail</span></p>\r\n<p>Create personalized shopping experiences that unify digital, in-store, and back office operations.</p>\r\n<p><span style=\"font-weight: bold;\">Dynamics 365 for Customer Service</span></p>\r\n<p>Exceed customer expectations across self and assisted support with empowered agents that deliver personalized experiences.</p>\r\n<p><span style=\"font-weight: bold;\">Dynamics 365 for Field Service</span></p>\r\n<p>Serve customers better through proactive maintenance, predictive scheduling, and first-time fix.</p>\r\n<p><span style=\"font-weight: bold;\">Dynamics 365 for Project Service Automation</span></p>\r\n<p>Deliver customer projects on-time, within budget, and become a trusted advisor.</p>\r\n<p><span style=\"font-weight: bold;\">Dynamics 365 for Finance and Operations</span></p>\r\n<p>Modernize your business operations across finance, manufacturing, and supply chain to drive new growth.</p>\r\n<p><span style=\"font-weight: bold;\">Dynamics 365 for Talent</span></p>\r\n<p>Attract the right people and seamlessly onboard, engage, and grow your talent.</p>\r\n<p><span style=\"font-weight: bold;\">Adobe Marketing Cloud</span></p>\r\n<p>Deliver personalized experiences throughout your marketing and sales engagements at scale with Dynamics 365 and Adobe.</p>\r\n<p><span style=\"font-weight: bold;\">Dynamics 365 for Marketing</span></p>\r\n<p>Increase demand by automating tasks from multi-channel campaigns to events with an application built on the same platform as Dynamics 365 for Sales.</p>\r\n","shortDescription":"Microsoft Dynamics 365 is unified CRM and ERP capabilities — modern, intelligent cloud applications that help move your business forward.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":19,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Dynamics 365","keywords":"","description":"\r\n<p><span style=\"font-weight: bold;\">Dynamics 365 for Sales</span></p>\r\n<p>Empower sellers with insights to personalize relationships, predict customer needs, and increase sales.</p>\r\n<p><span style=\"font-weight: bold;\">Dynamics 365 for Retail</span></p>\r\n<p>","og:title":"Microsoft Dynamics 365","og:description":"\r\n<p><span style=\"font-weight: bold;\">Dynamics 365 for Sales</span></p>\r\n<p>Empower sellers with insights to personalize relationships, predict customer needs, and increase sales.</p>\r\n<p><span style=\"font-weight: bold;\">Dynamics 365 for Retail</span></p>\r\n<p>","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_Dynamics_365.png"},"eventUrl":"","translationId":1576,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":3,"title":"CRM"}],"testingArea":"","categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called "at home customer services" or "at home customer support."\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed. </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":826,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Skype_novoe_pokolenie.png","logo":true,"scheme":false,"title":"The next generation of Skype","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":272,"alias":"the-next-generation-of-skype","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"The next generation of Skype will be available on devices with Android and iOS in June 2017. Versions for Windows and Mac will be released by the end of 2017.\r\nNew Skype made a group of chat more personalized with color settings, add-ons and bots. With the \"Search\" panel in the spotlight. New Skype feature: Highlights. The main features allow you to create a highlight of your day with photos and videos so you can share everyday moments. ","shortDescription":"Skype is software for making individual and group voice and free video calls, sending messages and files to other Skype users.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":8,"sellingCount":4,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"The next generation of Skype","keywords":"Skype, with, 2017, generation, next, will, features, allow","description":"The next generation of Skype will be available on devices with Android and iOS in June 2017. Versions for Windows and Mac will be released by the end of 2017.\r\nNew Skype made a group of chat more personalized with color settings, add-ons and bots. With the \"Se","og:title":"The next generation of Skype","og:description":"The next generation of Skype will be available on devices with Android and iOS in June 2017. Versions for Windows and Mac will be released by the end of 2017.\r\nNew Skype made a group of chat more personalized with color settings, add-ons and bots. With the \"Se","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Skype_novoe_pokolenie.png"},"eventUrl":"","translationId":827,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":56,"title":"Web Conferencing Applications"}],"testingArea":"","categories":[{"id":367,"title":"Web Conferencing Applications","alias":"web-conferencing-applications","description":" Web conferencing is the common name for technology and tools for online meetings and real-time collaboration. Web conferencing allows you to conduct online presentations, collaborate on documents and applications, view websites, videos, images.\r\nWeb conferences, as a rule, are Internet services that require the installation of a client program on each participant’s computer. Some services also provide access to a web conference via a browser using flash, java or a special plug-in.\r\nServices for web conferencing can include features and tools such as screen sharing (screen sharing or individual applications), whiteboard (interactive whiteboard), the ability to show web presentations, co-browsing (the ability to synchronously browse web pages), tools for annotations, monitoring the presence of participants, text chat, integrated VoIP communication, video communication, the ability to change the leader, the ability to give control over the mouse and keyboard, meeting moderation tools, feedback collection tools (on example, polls), tools for scheduling and inviting participants, the ability to record the progress of a web conference.\r\nOften, web conferencing is used with Internet services for audio and video calls (for example, Skype) or they provide conference calling via a regular telephone.","materialsDescription":" What is the first thing that strikes you when we look at businessmen who are trying to establish communication with each other online? All of them require: “Give more opportunities for web conferencing!”. Therefore, it is not at all surprising that the WebRTC technology is gaining the favor of an increasing number of small and medium-sized businesses.\r\nA recent study conducted by Software Advice showed that more than half of employees in small businesses prefer web conferences, noting their efficiency and usability. The advantages are especially noticeable in comparison with communications via telephone or the use of special applications. However, the benefits of web conferencing do not end there - according to the study, they not only increase the speed and quality of online meetings, but also provide a lot of opportunities for collaboration. In addition, and this is obvious, they reduce travel costs.\r\n<span style=\"font-weight: bold;\">Speed and quality come first.</span>\r\nIt is worth noting that now small and medium businesses are almost gone from the use of communication hardware and use desktop computers and mobile devices. Despite the fact that audio and video conferences are still very popular (they are used by 45% and 50% of users, respectively), web conferences are actively replacing them. Judge for yourself - according to statistics, every third user selects them as a means of communication after the first experience of use.\r\nThe main reason for such a rapid growth in popularity is the speed and quality that web conferencing users provide. According to respondents, the main advantage of web conferences is the ability to organize a meeting much faster than before. Now there is no need to spend time on installing special applications like Skype or similar - any communication systems using any third-party programs are a thing of the past. Also worth noting is the ability to connect to the web conference literally in one click.\r\nMore than 40% of the people surveyed showed dissatisfaction with the tedious procedure of entering authorization data, noting the simplicity and convenience of connecting to the WebRTC web conference. All you need is access to the Internet!\r\n<span style=\"font-weight: bold;\">We work in a team</span>\r\nIt is no secret that the use of web conferencing significantly reduces the company's travel expenses. After all, booking tickets, searching for hotels and meeting places can result in a decent amount, which will seriously hurt the company's income. Using web conferences, you get the opportunity to arrange business meetings, even with overseas partners, without leaving your office. But that's not all! Web conferencing offers a range of tools to overcome language barriers. For example, in the field of healthcare, videoconferencing has been used to establish consultations between doctors and patients from completely different countries. With the help of online translators and other special features of web conferences, people can get the necessary help from qualified foreign specialists.\r\nDo not forget that web conferencing is not only a convenient way to hold a video call. You can arrange trainings for your team using file transfer and document display functions, as well as conduct job interviews without wasting time.\r\nIt is interesting to note that small and medium-sized businesses share their product samples with prospective clients using web conferences, turning them into a powerful marketing tool. This brings the business to a fundamentally new level, allowing the company to take a leading position in its industry!","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_Conferencing_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":67,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Rabochie_stancii_Dell_Precision.jpg","logo":true,"scheme":false,"title":"Dell Precision Workstations","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":15,"alias":"dell-precision-workstations","companyTitle":"DELL","companyTypes":["vendor"],"companyId":169,"companyAlias":"dell","description":"Dell Precision Workstations were computers intended as workstations for CAD / Architecture / CG professionals, or as small-scale business servers.\r\n<h2 style=\"margin: 0px 0px 10px; padding: 0px 0px 10px; border: 0px; vertical-align: baseline; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; font-size: 1.153em; font-weight: 300; line-height: 1.3em; text-rendering: optimizeLegibility; font-family: Museo, "Trebuchet MS", Arial !important; \">Precision Mobile Workstations - For professional creators</h2>\r\n<p style=\"margin: 0px 0px 30px; padding: 0px; border: 0px; vertical-align: baseline; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; font-family: "Trebuchet MS", Arial, Helvetica, sans-serif; font-size: 13px; line-height: 1.3em; color: rgb(68, 68, 68); \">Highest performing and fully customizable workstations certified with professional applications.</p>\r\n<h2 style=\"margin: 0px 0px 10px; padding: 0px 0px 10px; border: 0px; vertical-align: baseline; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; font-size: 1.153em; font-weight: 300; line-height: 1.3em; text-rendering: optimizeLegibility; font-family: Museo, "Trebuchet MS", Arial !important; \">Precision Fixed Workstations - For professional creators</h2>\r\n<p style=\"margin: 0px 0px 30px; padding: 0px; border: 0px; vertical-align: baseline; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; font-family: "Trebuchet MS", Arial, Helvetica, sans-serif; font-size: 13px; line-height: 1.3em; color: rgb(68, 68, 68); \">Highest performing and fully customizable workstations certified with professional applications.</p>\r\n<p style=\"margin: 0px 0px 30px; 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The most common configuration has a case that houses the power supply, motherboard (a printed circuit board with a microprocessor as the central processing unit (CPU), memory, bus, and other electronic components), disk storage (usually one or more hard disk drives, solid state drives, optical disc drives, and in early models a floppy disk drive); a keyboard and mouse for input; and a computer monitor, speakers, and, often, a printer for output. The case may be oriented horizontally or vertically and placed either underneath, beside, or on top of a desk.\r\nDesktop computers are designed to work at the table. Usually, they are bigger and more powerful than other types of personal computers. Desktop computers are made up of individual components. The main component is called the system unit - usually, it is a rectangular case that is on or under the table. Other components, such as the monitor, mouse and keyboard, are connected to the system unit.\r\nAs a rule, all additional external devices are connected to the PC system unit using special connectors. Their main part is located on its rear wall. Some, the most popular ones, are brought to the front, for example, USB connectors and audio outputs. The system unit itself consists of internal devices, called components.","materialsDescription":" Main components of the desktop system unit:\r\n<ul><li><span style=\"font-weight: bold;\">A CPU</span> is the main information processing and computer control device.</li><li><span style=\"font-weight: bold;\">A video card</span> is a device for processing two-dimensional and three-dimensional graphics, as well as displaying an image on a monitor (screen).</li><li><span style=\"font-weight: bold;\">RAM</span> - used for short-term storage of data during operation of the computer. When it is turned off, the information recorded in the RAM disappears.</li><li><span style=\"font-weight: bold;\">A storage device (hard disk)</span> - used as the primary means for storing all user data and programs. Its capacity is much more than the amount of RAM, however, the speed of reading and writing information is less than when working with RAM.</li><li><span style=\"font-weight: bold;\">A motherboard</span> is a complex device that combines all the components of a personal computer and ensures their well-coordinated work.</li><li><span style=\"font-weight: bold;\">An optical drive</span> - a device for reading and writing information on optical CDs, DVDs and Blue-ray discs.</li><li><span style=\"font-weight: bold;\">A case</span> - protects all components from harmful external influences (for example, moisture) and gives an aesthetic look to your computer.</li><li><span style=\"font-weight: bold;\">A power supply unit</span> converts the alternating current of ordinary electric networks of high voltage (220 Volt) into direct current of low voltage (12 V, 5 V and 3 V), required for powering computer components.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Desktop_PC.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"partnershipProgramme":null}},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"implementations":{"implementationsByAlias":{},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"agreements":{"agreementById":{},"ids":{},"links":{},"meta":{},"loading":false,"error":null},"comparison":{"loading":false,"error":false,"templatesById":{},"comparisonByTemplateId":{},"products":[],"selectedTemplateId":null},"presentation":{"type":null,"company":{},"products":[],"partners":[],"formData":{},"dataLoading":false,"dataError":false,"loading":false,"error":false},"catalogsGlobal":{"subMenuItemTitle":""}}