{"global":{"lastError":{},"locale":"en","locales":{"data":[{"id":"de","name":"Deutsch"},{"id":"en","name":"English"}],"loading":false,"error":false},"currency":{"id":49,"name":"EUR"},"currencies":{"data":[{"id":49,"name":"EUR"},{"id":124,"name":"RUB"},{"id":153,"name":"UAH"},{"id":155,"name":"USD"}],"loading":false,"error":false},"translations":{"company":{"role-vendor":{"en":"Vendor","ru":"Производитель","_type":"localeString"},"role-supplier":{"ru":"Поставщик","_type":"localeString","en":"Supplier"},"products-popover":{"ru":"Продукты","_type":"localeString","en":"Products","de":"die produkte"},"introduction-popover":{"_type":"localeString","en":"introduction","ru":"внедрения"},"partners-popover":{"_type":"localeString","en":"partners","ru":"партнеры"},"update-profile-button":{"en":"Update profile","ru":"Обновить профиль","_type":"localeString"},"read-more-button":{"ru":"Показать ещё","_type":"localeString","en":"Show more"},"hide-button":{"_type":"localeString","en":"Hide","ru":"Скрыть"},"user-implementations":{"ru":"Внедрения","_type":"localeString","en":"Deployments"},"categories":{"en":"Categories","ru":"Компетенции","_type":"localeString"},"description":{"_type":"localeString","en":"Description","ru":"Описание"},"role-user":{"ru":"Пользователь","_type":"localeString","en":"User"},"partnership-vendors":{"_type":"localeString","en":"Partnership with vendors","ru":"Партнерство с производителями"},"partnership-suppliers":{"_type":"localeString","en":"Partnership with suppliers","ru":"Партнерство с поставщиками"},"reference-bonus":{"ru":"Бонус за референс","_type":"localeString","en":"Bonus 4 reference"},"partner-status":{"ru":"Статус партнёра","_type":"localeString","en":"Partner status"},"country":{"ru":"Страна","_type":"localeString","en":"Country"},"partner-types":{"ru":"Типы партнеров","_type":"localeString","en":"Partner types"},"branch-popover":{"ru":"область деятельности","_type":"localeString","en":"branch"},"employees-popover":{"en":"number of employees","ru":"количество сотрудников","_type":"localeString"},"partnership-programme":{"_type":"localeString","en":"Partnership program","ru":"Партнерская программа"},"partner-discounts":{"ru":"Партнерские скидки","_type":"localeString","en":"Partner discounts"},"registered-discounts":{"_type":"localeString","en":"Additional benefits for registering a deal","ru":"Дополнительные преимущества за регистрацию сделки"},"additional-advantages":{"ru":"Дополнительные преимущества","_type":"localeString","en":"Additional Benefits"},"additional-requirements":{"en":"Partner level requirements","ru":"Требования к уровню партнера","_type":"localeString"},"certifications":{"ru":"Сертификация технических специалистов","_type":"localeString","en":"Certification of technical specialists"},"sales-plan":{"_type":"localeString","en":"Annual Sales Plan","ru":"Годовой план продаж"},"partners-vendors":{"en":"Partners-vendors","ru":"Партнеры-производители","_type":"localeString"},"partners-suppliers":{"en":"Partners-suppliers","ru":"Партнеры-поставщики","_type":"localeString"},"all-countries":{"en":"All countries","ru":"Все страны","_type":"localeString"},"supplied-products":{"_type":"localeString","en":"Supplied products","ru":"Поставляемые продукты"},"vendored-products":{"ru":"Производимые продукты","_type":"localeString","en":"Produced products"},"vendor-implementations":{"ru":"Производимые внедрения","_type":"localeString","en":"Produced deployments"},"supplier-implementations":{"ru":"Поставляемые внедрения","_type":"localeString","en":"Supplied deployments"},"show-all":{"ru":"Показать все","_type":"localeString","en":"Show all"},"not-yet-converted":{"ru":"Данные модерируются и вскоре будут опубликованы. Попробуйте повторить переход через некоторое время.","_type":"localeString","en":"Data is moderated and will be published soon. Please, try again later."},"schedule-event":{"ru":"Pасписание событий","_type":"localeString","en":"Events schedule"},"implementations":{"_type":"localeString","en":"Deployments","ru":"Внедрения"},"register":{"_type":"localeString","en":"Register","ru":"Регистрация "},"login":{"en":"Login","ru":"Вход","_type":"localeString"},"auth-message":{"en":"To view company events please log in or register on the sit.","ru":"Для просмотра ивентов компании авторизируйтесь или зарегистрируйтесь на сайт.","_type":"localeString"},"company-presentation":{"_type":"localeString","en":"Company presentation","ru":"Презентация компании"}},"header":{"help":{"ru":"Помощь","_type":"localeString","en":"Help","de":"Hilfe"},"how":{"de":"Wie funktioniert es","ru":"Как это работает","_type":"localeString","en":"How does it works"},"login":{"de":"Einloggen","ru":"Вход","_type":"localeString","en":"Log in"},"logout":{"ru":"Выйти","_type":"localeString","en":"Sign out"},"faq":{"de":"FAQ","ru":"FAQ","_type":"localeString","en":"FAQ"},"references":{"ru":"Мои запросы","_type":"localeString","en":"Requests","de":"References"},"solutions":{"en":"Solutions","ru":"Возможности","_type":"localeString"},"find-it-product":{"ru":"Подбор и сравнение ИТ продукта","_type":"localeString","en":"Selection and comparison of IT product"},"autoconfigurator":{"ru":"Калькулятор цены","_type":"localeString","en":" Price calculator"},"comparison-matrix":{"_type":"localeString","en":"Comparison Matrix","ru":"Матрица сравнения"},"roi-calculators":{"en":"ROI calculators","ru":"ROI калькуляторы","_type":"localeString"},"b4r":{"ru":"Бонус за референс","_type":"localeString","en":"Bonus for reference"},"business-booster":{"_type":"localeString","en":"Business boosting","ru":"Развитие бизнеса"},"catalogs":{"_type":"localeString","en":"Catalogs","ru":"Каталоги"},"products":{"_type":"localeString","en":"Products","ru":"Продукты"},"implementations":{"ru":"Внедрения","_type":"localeString","en":"Deployments"},"companies":{"_type":"localeString","en":"Companies","ru":"Компании"},"categories":{"ru":"Категории","_type":"localeString","en":"Categories"},"for-suppliers":{"ru":"Поставщикам","_type":"localeString","en":"For suppliers"},"blog":{"_type":"localeString","en":"Blog","ru":"Блог"},"agreements":{"ru":"Сделки","_type":"localeString","en":"Deals"},"my-account":{"en":"My account","ru":"Мой кабинет","_type":"localeString"},"register":{"ru":"Зарегистрироваться","_type":"localeString","en":"Register"},"comparison-deletion":{"ru":"Удаление","_type":"localeString","en":"Deletion"},"comparison-confirm":{"ru":"Подтвердите удаление","_type":"localeString","en":"Are you sure you want to delete"},"search-placeholder":{"en":"Enter your search term","ru":"Введите поисковый запрос","_type":"localeString"},"my-profile":{"en":"My profile","ru":"Мои данные","_type":"localeString"},"about":{"_type":"localeString","en":"About Us"},"it_catalogs":{"_type":"localeString","en":"IT catalogs"},"roi4presenter":{"_type":"localeString","en":"Roi4Presenter"},"roi4webinar":{"_type":"localeString","en":"Pitch Avatar"},"sub_it_catalogs":{"_type":"localeString","en":"Find IT product"},"sub_b4reference":{"_type":"localeString","en":"Get reference from user"},"sub_roi4presenter":{"en":"Make online presentations","_type":"localeString"},"sub_roi4webinar":{"_type":"localeString","en":"Create an avatar for the event"},"catalogs_new":{"en":"Products","_type":"localeString"},"b4reference":{"_type":"localeString","en":"Bonus4Reference"},"it_our_it_catalogs":{"_type":"localeString","en":"Our IT Catalogs"},"it_products":{"en":"Find and compare IT products","_type":"localeString"},"it_implementations":{"_type":"localeString","en":"Learn implementation reviews"},"it_companies":{"en":"Find vendor and company-supplier","_type":"localeString"},"it_categories":{"_type":"localeString","en":"Explore IT products by category"},"it_our_products":{"en":"Our Products","_type":"localeString"},"it_it_catalogs":{"_type":"localeString","en":"IT catalogs"}},"footer":{"copyright":{"ru":"Все права защищены","_type":"localeString","en":"All rights reserved","de":"Alle rechte vorbehalten"},"company":{"ru":"О компании","_type":"localeString","en":"My Company","de":"Über die Firma"},"about":{"en":"About us","de":"Über uns","ru":"О нас","_type":"localeString"},"infocenter":{"ru":"Инфоцентр","_type":"localeString","en":"Infocenter","de":"Infocenter"},"tariffs":{"_type":"localeString","en":"Subscriptions","de":"Tarife","ru":"Тарифы"},"contact":{"de":"Kontaktiere uns","ru":"Связаться с нами","_type":"localeString","en":"Contact us"},"marketplace":{"_type":"localeString","en":"Marketplace","de":"Marketplace","ru":"Marketplace"},"products":{"de":"Produkte","ru":"Продукты","_type":"localeString","en":"Products"},"compare":{"de":"Wähle und vergleiche","ru":"Подобрать и сравнить","_type":"localeString","en":"Pick and compare"},"calculate":{"_type":"localeString","en":"Calculate the cost","de":"Kosten berechnen","ru":"Расчитать стоимость"},"get_bonus":{"de":"Holen Sie sich einen Rabatt","ru":"Бонус за референс","_type":"localeString","en":"Bonus for reference"},"salestools":{"en":"Salestools","de":"Salestools","ru":"Salestools","_type":"localeString"},"automatization":{"en":"Settlement Automation","de":"Abwicklungsautomatisierung","ru":"Автоматизация расчетов","_type":"localeString"},"roi_calcs":{"en":"ROI calculators","de":"ROI-Rechner","ru":"ROI калькуляторы","_type":"localeString"},"matrix":{"de":"Vergleichsmatrix","ru":"Матрица сравнения","_type":"localeString","en":"Comparison matrix"},"b4r":{"de":"Rebate 4 Reference","ru":"Rebate 4 Reference","_type":"localeString","en":"Rebate 4 Reference"},"our_social":{"en":"Our social networks","de":"Unsere sozialen Netzwerke","ru":"Наши социальные сети","_type":"localeString"},"subscribe":{"en":"Subscribe to newsletter","de":"Melden Sie sich für den Newsletter an","ru":"Подпишитесь на рассылку","_type":"localeString"},"subscribe_info":{"_type":"localeString","en":"and be the first to know about promotions, new features and recent software reviews","ru":"и узнавайте первыми об акциях, новых возможностях и свежих обзорах софта"},"policy":{"en":"Privacy Policy","ru":"Политика конфиденциальности","_type":"localeString"},"user_agreement":{"_type":"localeString","en":"Agreement","ru":"Пользовательское соглашение "},"solutions":{"_type":"localeString","en":"Solutions","ru":"Возможности"},"find":{"ru":"Подбор и сравнение ИТ продукта","_type":"localeString","en":"Selection and comparison of IT product"},"quote":{"ru":"Калькулятор цены","_type":"localeString","en":"Price calculator"},"boosting":{"_type":"localeString","en":"Business boosting","ru":"Развитие бизнеса"},"4vendors":{"ru":"поставщикам","_type":"localeString","en":"4 vendors"},"blog":{"ru":"блог","_type":"localeString","en":"blog"},"pay4content":{"ru":"платим за контент","_type":"localeString","en":"we pay for content"},"categories":{"en":"categories","ru":"категории","_type":"localeString"},"showForm":{"ru":"Показать форму","_type":"localeString","en":"Show form"},"subscribe__title":{"ru":"Раз в месяц мы отправляем дайджест актуальных новостей ИТ мира!","_type":"localeString","en":"We send a digest of actual news from the IT world once in a month!"},"subscribe__email-label":{"ru":"Email","_type":"localeString","en":"Email"},"subscribe__name-label":{"ru":"Имя","_type":"localeString","en":"Name"},"subscribe__required-message":{"en":"This field is required","ru":"Это поле обязательное","_type":"localeString"},"subscribe__notify-label":{"ru":"Да, пожалуйста уведомляйте меня о новостях, событиях и предложениях","_type":"localeString","en":"Yes, please, notify me about news, events and propositions"},"subscribe__agree-label":{"_type":"localeString","en":"By subscribing to the newsletter, you agree to the %TERMS% and %POLICY% and agree to the use of cookies and the transfer of your personal data","ru":"Подписываясь на рассылку, вы соглашаетесь с %TERMS% и %POLICY% и даете согласие на использование файлов cookie и передачу своих персональных данных*"},"subscribe__submit-label":{"ru":"Подписаться","_type":"localeString","en":"Subscribe"},"subscribe__email-message":{"en":"Please, enter the valid email","ru":"Пожалуйста, введите корректный адрес электронной почты","_type":"localeString"},"subscribe__email-placeholder":{"ru":"username@gmail.com","_type":"localeString","en":"username@gmail.com"},"subscribe__name-placeholder":{"_type":"localeString","en":"Last, first name","ru":"Имя Фамилия"},"subscribe__success":{"ru":"Вы успешно подписаны на рассылку. Проверьте свой почтовый ящик.","_type":"localeString","en":"You are successfully subscribed! Check you mailbox."},"subscribe__error":{"en":"Subscription is unsuccessful. Please, try again later.","ru":"Не удалось оформить подписку. Пожалуйста, попробуйте позднее.","_type":"localeString"},"roi4presenter":{"_type":"localeString","en":"Roi4Presenter","de":"roi4presenter","ru":"roi4presenter"},"it_catalogs":{"_type":"localeString","en":"IT catalogs"},"roi4webinar":{"_type":"localeString","en":"Pitch Avatar"},"b4reference":{"_type":"localeString","en":"Bonus4Reference"}},"breadcrumbs":{"home":{"ru":"Главная","_type":"localeString","en":"Home"},"companies":{"ru":"Компании","_type":"localeString","en":"Companies"},"products":{"en":"Products","ru":"Продукты","_type":"localeString"},"implementations":{"ru":"Внедрения","_type":"localeString","en":"Deployments"},"login":{"en":"Login","ru":"Вход","_type":"localeString"},"registration":{"ru":"Регистрация","_type":"localeString","en":"Registration"},"b2b-platform":{"ru":"Портал для покупателей, поставщиков и производителей ИТ","_type":"localeString","en":"B2B platform for IT buyers, vendors and suppliers"}},"comment-form":{"title":{"en":"Leave comment","ru":"Оставить комментарий","_type":"localeString"},"firstname":{"en":"First name","ru":"Имя","_type":"localeString"},"lastname":{"_type":"localeString","en":"Last name","ru":"Фамилия"},"company":{"ru":"Компания","_type":"localeString","en":"Company name"},"position":{"en":"Position","ru":"Должность","_type":"localeString"},"actual-cost":{"ru":"Фактическая стоимость","_type":"localeString","en":"Actual cost"},"received-roi":{"ru":"Полученный ROI","_type":"localeString","en":"Received ROI"},"saving-type":{"ru":"Тип экономии","_type":"localeString","en":"Saving type"},"comment":{"ru":"Комментарий","_type":"localeString","en":"Comment"},"your-rate":{"ru":"Ваша оценка","_type":"localeString","en":"Your rate"},"i-agree":{"en":"I agree","ru":"Я согласен","_type":"localeString"},"terms-of-use":{"en":"With user agreement and privacy policy","ru":"С пользовательским соглашением и политикой конфиденциальности","_type":"localeString"},"send":{"en":"Send","ru":"Отправить","_type":"localeString"},"required-message":{"ru":"{NAME} - это обязательное поле","_type":"localeString","en":"{NAME} is required filed"}},"maintenance":{"title":{"ru":"На сайте проводятся технические работы","_type":"localeString","en":"Site under maintenance"},"message":{"_type":"localeString","en":"Thank you for your understanding","ru":"Спасибо за ваше понимание"}}},"translationsStatus":{"company":"success"},"sections":{},"sectionsStatus":{},"pageMetaData":{"company":{"translatable_meta":[{"translations":{"ru":"Компания","_type":"localeString","en":"Company"},"name":"title"},{"name":"description","translations":{"ru":"Описание компании","_type":"localeString","en":"Company description"}},{"name":"keywords","translations":{"ru":"Ключевые слова для компании","_type":"localeString","en":"Company keywords"}}],"title":{"en":"ROI4CIO: Company","ru":"ROI4CIO: Компания","_type":"localeString"},"meta":[{"name":"og:image","content":"https://roi4cio.com/fileadmin/templates/roi4cio/image/roi4cio-logobig.jpg"},{"content":"website","name":"og:type"}]}},"pageMetaDataStatus":{"company":"success"},"subscribeInProgress":false,"subscribeError":false},"auth":{"inProgress":false,"error":false,"checked":true,"initialized":false,"user":{},"role":null,"expires":null},"products":{"productsByAlias":{},"aliases":{},"links":{},"meta":{},"loading":false,"error":null,"useProductLoading":false,"sellProductLoading":false,"templatesById":{},"comparisonByTemplateId":{}},"filters":{"filterCriterias":{"loading":false,"error":null,"data":{"price":{"min":0,"max":6000},"users":{"loading":false,"error":null,"ids":[],"values":{}},"suppliers":{"loading":false,"error":null,"ids":[],"values":{}},"vendors":{"loading":false,"error":null,"ids":[],"values":{}},"roles":{"id":200,"title":"Roles","values":{"1":{"id":1,"title":"User","translationKey":"user"},"2":{"id":2,"title":"Supplier","translationKey":"supplier"},"3":{"id":3,"title":"Vendor","translationKey":"vendor"}}},"categories":{"flat":[],"tree":[]},"countries":{"loading":false,"error":null,"ids":[],"values":{}}}},"showAIFilter":false},"companies":{"companiesByAlias":{"ebm-mlm-software":{"id":10690,"title":"EBM MLM Software","logoURL":"https://old.roi4cio.com/uploads/roi/company/EBM_MLM_Software_1.jpg","alias":"ebm-mlm-software","address":"","roles":[{"id":2,"type":"supplier"}],"description":"<p>EBM MLM Software is advanced and future-ready Network marketing Software for Direct Selling, Multi-Level, Party Plan, Affiliate, Influencer, Referral Marketing, and more! Tailored for complex compensation plans like Binary, Unilevel, Matrix, and more. Integrated with popular shopping carts like Shopify, and WooCommerce, and services like Stripe, PayPal, and more. Sign up for the partnership for growth.</p>","companyTypes":["supplier"],"products":{},"vendoredProductsCount":1,"suppliedProductsCount":1,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":1,"categories":{"1":{"id":1,"title":"Desktop virtualization","description":" Desktop virtualization is a virtualization technology that separates an individual's PC applications from his or her desktop. Virtualized desktops are generally hosted on a remote central server, rather than the hard drive of the personal computer. Because the client-server computing model is used in virtualizing desktops, desktop virtualization is also known as client virtualization.\r\nDesktop virtualization provides a way for users to maintain their individual desktops on a single, central server. The users may be connected to the central server through a LAN, WAN or over the Internet.\r\nDesktop virtualization has many benefits, including a lower total cost of ownership (TCO), increased security, reduced energy costs, reduced downtime and centralized management.\r\nLimitations of desktop virtualization include difficulty in maintenance and set up of printer drivers; increased downtime in case of network failures; complexity and costs involved in VDI deployment and security risks in the event of improper network management.<br /><br />","materialsDescription":" <span style=\"font-weight: bold; \">What are types of desktop virtualization technologies?</span>\r\nHost-based forms of desktop virtualization require that users view and interact with their virtual desktops over a network by using a remote display protocol. Because processing takes place in a data center, client devices can be traditional PCs, but also thin clients, zero clients, smartphones and tablets. Examples of host-based desktop virtualization technology include:\r\n<span style=\"font-weight: bold; \">Host-based virtual machines:</span> Each user connects to an individual VM that is hosted in a data center. The user may connect to the same VM every time, allowing for personalization (known as a persistent desktop), or be given a fresh VM at each login (a nonpersistent desktop).\r\n<span style=\"font-weight: bold; \">Shared hosted:</span> Users connect to a shared desktop that runs on a server. Microsoft Remote Desktop Services, formerly Terminal Services, takes this client-server approach. Users may also connect to individual applications running on a server; this technology is an example of application virtualization.\r\n<span style=\"font-weight: bold; \">Host-based physical machines:</span> The operating system runs directly on another device's physical hardware.\r\nClient virtualization requires processing to occur on local hardware; the use of thin clients, zero clients and mobile devices is not possible. These types of desktop virtualization include:\r\n<span style=\"font-weight: bold; \">OS image streaming:</span> The operating system runs on local hardware, but it boots to a remote disk image across the network. This is useful for groups of desktops that use the same disk image. OS image streaming, also known as remote desktop virtualization, requires a constant network connection in order to function.\r\n<span style=\"font-weight: bold; \">Client-based virtual machines:</span> A VM runs on a fully functional PC, with a hypervisor in place. Client-based virtual machines can be managed by regularly syncing the disk image with a server, but a constant network connection is not necessary in order for them to function.\r\n<span style=\"font-weight: bold;\">Desktop virtualization vs. virtual desktop infrastructure</span>\r\nThe terms <span style=\"font-style: italic;\">desktop virtualization</span> and virtual desktop infrastructure (VDI) are often used interchangeably, but they are not the same. While VDI is a type of desktop virtualization, not all desktop virtualization uses VDI.\r\nVDI refers to the use of host-based VMs to deliver virtual desktops, which emerged in 2006 as an alternative to Terminal Services and Citrix's client-server approach to desktop virtualization technology. Other types of desktop virtualization -- including the shared hosted model, host-based physical machines and all methods of client virtualization -- are not examples of VDI.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Desktop_virtualization.png","alias":"desktop-virtualization"},"2":{"id":2,"title":"Virtual machine and cloud system software","description":" A virtual machine (VM) is a software-based computer that exists within another computer’s operating system, often used for the purposes of testing, backing up data, or running SaaS applications. To fully grasp how VMs work, it’s important to first understand how computer software and hardware are typically integrated by an operating system.\r\n"The cloud" refers to servers that are accessed over the Internet, and the software and databases that run on those servers. Cloud servers are located in data centers all over the world. By using cloud computing, users and companies don't have to manage physical servers themselves or run software applications on their own machines.\r\nThe cloud enables users to access the same files and applications from almost any device, because the computing and storage take place on servers in a data center, instead of locally on the user device. This is why a user can log into their Instagram account on a new phone after their old phone breaks and still find their old account in place, with all their photos, videos, and conversation history. It works the same way with cloud email providers like Gmail or Microsoft Office 365, and with cloud storage providers like Dropbox or Google Drive.\r\nFor businesses, switching to cloud computing removes some IT costs and overhead: for instance, they no longer need to update and maintain their own servers, as the cloud vendor they are using will do that. This especially makes an impact on small businesses that may not have been able to afford their own internal infrastructure but can outsource their infrastructure needs affordably via the cloud. The cloud can also make it easier for companies to operate internationally because employees and customers can access the same files and applications from any location.\r\nSeveral cloud providers offer virtual machines to their customers. These virtual machines typically live on powerful servers that can act as a host to multiple VMs and can be used for a variety of reasons that wouldn’t be practical with a locally-hosted VM. These include:\r\n<ul><li>Running SaaS applications - Software-as-a-Service, or SaaS for short, is a cloud-based method of providing software to users. SaaS users subscribe to an application rather than purchasing it once and installing it. These applications are generally served to the user over the Internet. Often, it is virtual machines in the cloud that are doing the computation for SaaS applications as well as delivering them to users. If the cloud provider has a geographically distributed network edge, then the application will run closer to the user, resulting in faster performance.</li><li>Backing up data - Cloud-based VM services are very popular for backing up data because the data can be accessed from anywhere. Plus, cloud VMs provide better redundancy, require less maintenance, and generally scale better than physical data centers. (For example, it’s generally fairly easy to buy an extra gigabyte of storage space from a cloud VM provider, but much more difficult to build a new local data server for that extra gigabyte of data.)</li><li>Hosting services like email and access management - Hosting these services on cloud VMs is generally faster and more cost-effective, and helps minimize maintenance and offload security concerns as well.</li></ul>","materialsDescription":"What is an operating system?\r\nTraditional computers are built out of physical hardware, including hard disk drives, processor chips, RAM, etc. In order to utilize this hardware, computers rely on a type of software known as an operating system (OS). Some common examples of OSes are Mac OSX, Microsoft Windows, Linux, and Android.\r\nThe OS is what manages the computer’s hardware in ways that are useful to the user. For example, if the user wants to access the Internet, the OS directs the network interface card to make the connection. If the user wants to download a file, the OS will partition space on the hard drive for that file. The OS also runs and manages other pieces of software. For example, it can run a web browser and provide the browser with enough random access memory (RAM) to operate smoothly. Typically, operating systems exist within a physical computer at a one-to-one ratio; for each machine, there is a single OS managing its physical resources.\r\n<span style=\"font-weight: bold;\">Can you have two or more operating systems on one computer?</span>\r\nSome users want to be able to run multiple operating systems simultaneously on one computer, either for testing or one of the other reasons listed in the section below. This can be achieved through a process called virtualization. In virtualization, a piece of software behaves as if it were an independent computer. This piece of software is called a virtual machine, also known as a ‘guest’ computer. (The computer on which the VM is running is called the ‘host’.) The guest has an OS as well as its own virtual hardware.\r\n‘Virtual hardware’ may sound like a bit of an oxymoron, but it works by mapping to real hardware on the host computer. For example, the VM’s ‘hard drive’ is really just a file on the host computer’s hard drive. When the VM wants to save a new file, it actually has to communicate with the host OS, which will write this file to the host hard drive. Because virtual hardware must perform this added step of negotiating with the host to access hardware resources, virtual machines can’t run quite as fast as their host computers.\r\nWith virtualization, one computer can run two or more operating systems. The number of VMs that can run on one host is limited only by the host’s available resources. The user can run the OS of a VM in a window like any other program, or they can run it in fullscreen so that it looks and feels like a genuine host OS.\r\n <span style=\"font-weight: bold; \">What are virtual machines used for?</span>\r\nSome of the most popular reasons people run virtual machines include:\r\n<span style=\"font-weight: bold; \">Testing</span> - Oftentimes software developers want to be able to test their applications in different environments. They can use virtual machines to run their applications in various OSes on one computer. This is simpler and more cost-effective than having to test on several different physical machines.\r\n<span style=\"font-weight: bold; \">Running software designed for other OSes</span> - Although certain software applications are only available for a single platform, a VM can run software designed for a different OS. For example, a Mac user who wants to run software designed for Windows can run a Windows VM on their Mac host.\r\n<span style=\"font-weight: bold; \">Running outdated software</span> - Some pieces of older software can’t be run in modern OSes. Users who want to run these applications can run an old OS on a virtual machine.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Virtual_machine_and_cloud_system_software.png","alias":"virtual-machine-and-cloud-system-software"},"3":{"id":3,"title":"MDM - Mobile Device Management","description":" <span style=\"font-weight: bold; \">Mobile device management (MDM)</span> is an industry term for the administration of mobile devices, such as smartphones, tablet computers and laptops. Device management system is usually implemented with the use of a third party product that has management features for particular vendors of mobile devices.\r\nMDM is typically a deployment of a combination of on-device applications and configurations, corporate policies and certificates, and backend infrastructure, for the purpose of simplifying and enhancing the IT management of end user devices. In modern corporate IT environments, the sheer number and diversity of managed devices (and user behavior) has motivated device management tools that allow the management of devices and users in a consistent and scalable way. The overall role of MDM is to increase device supportability, security, and corporate functionality while maintaining some user flexibility.\r\nMany organizations administer devices and applications using MDM products/services. Mobile device management software primarily deals with corporate data segregation, securing emails, securing corporate documents on devices, enforcing corporate policies, integrating and managing mobile devices including laptops and handhelds of various categories. MDM implementations may be either on-premises or cloud-based.\r\nMDM functionality can include over-the-air distribution of applications, data and configuration settings for all types of mobile devices, including mobile phones, smartphones, tablet computers, ruggedized mobile computers, mobile printers, mobile POS devices, etc. Most recently laptops and desktops have been added to the list of systems supported as Mobile Device Management becomes more about basic device management and less about the mobile platform itself. \r\nSome of the <span style=\"font-weight: bold; \">core functions</span> of mobile management software include:\r\n<ul><li>Ensuring that diverse user equipment is configured to a consistent standard/supported set of applications, functions, or corporate policies</li><li>Updating equipment, applications, functions, or policies in a scalable manner</li><li>Ensuring that users use applications in a consistent and supportable manner</li><li>Ensuring that equipment performs consistently</li><li>Monitoring and tracking equipment (e.g. location, status, ownership, activity)</li><li>Being able to efficiently diagnose and troubleshoot equipment remotely</li></ul>\r\nDevice management solutions are leveraged for both company-owned and employee-owned (Bring Your Own Device) devices across the enterprise or mobile devices owned by consumers. Consumer demand for BYOD is now requiring a greater effort for MDM and increased security for both the devices and the enterprise they connect to, especially since employers and employees have different expectations concerning the types of restrictions that should be applied to mobile devices.\r\nBy controlling and protecting the data and configuration settings of all mobile devices in a network, enterprise device management software can reduce support costs and business risks. The intent of MDM is to optimize the functionality and security of a mobile communications network while minimizing cost and downtime.\r\nWith mobile devices becoming ubiquitous and applications flooding the market, mobile monitoring is growing in importance. The use of mobile device management across continues to grow at a steady pace, and is likely to register a compound annual growth rate (CAGR) of nearly 23% through 2028. The US will continue to be the largest market for mobile device management globally. ","materialsDescription":"<h1 class=\"align-center\">How Mobile Device Management works?</h1>\r\nMobile device management relies on endpoint software called an MDM agent and an MDM server that lives in a data center. IT administrators configure policies through the MDM server's management console, and the server then pushes those policies over the air to the MDM agent on the device. The agent applies the policies to the device by communicating with application programming interfaces (APIs) built directly into the device operating system.\r\nSimilarly, IT administrators can deploy applications to managed devices through the MDM server. Mobile software management emerged in the early 2000s as a way to control and secure the personal digital assistants and smartphones that business workers began to use. The consumer smartphone boom that started with the launch of the Apple iPhone in 2007 led to the bring your own device trend, which fueled further interest in MDM.\r\nModern MDM management software supports not only smartphones but also tablets, Windows 10 and macOS computers and even some internet of things devices. The practice of using MDM to control PCs is known as unified endpoint management.\r\n<h1 class=\"align-center\">Key Benefits of Mobile Device Management Software</h1>\r\n<span style=\"font-weight: bold;\">Reduce IT Administration.</span> Instead of manually configuring and testing each new mobile device, mobile device software takes care of the repetitive tasks for you. That gives IT staff more time to work on challenging projects that improve productivity.<span style=\"font-weight: bold;\"></span> \r\n<span style=\"font-weight: bold;\">Improve End-user Productivity. </span>Mobile device management helps end users become more productive because the process of requesting new mobile devices can be cut down from days to hours. Once end users have the device in their hands, mobile device management program helps them get set up on their corporate network much faster. That means less time waiting to get access to email, internal websites, and calendars.<span style=\"font-weight: bold;\"></span> \r\n<span style=\"font-weight: bold;\">Reduce IT Risk.</span> Mobile devices, especially if your organization allows “Bring Your Own Device” (BYOD), create increased risk exposures. Typically, IT managers respond to these risks in one of two ways, neither of which help. First, you may say “no” to mobile device requests. That’s a fast way to become unpopular. Second, you may take a manual approach to review and oversee each device.<span style=\"font-weight: bold;\"></span> \r\n<span style=\"font-weight: bold;\">Enable Enterprise Growth. </span>If your enterprise added a thousand employees this quarter through hiring, acquisition, or other changes, could IT handle the challenge? If you’re honest, you can probably imagine going through plenty of struggles and missing SLAs. That kind of disappointment and missed service expectations make end users respect IT less. \r\nBy using enterprise device management thoroughly, you'll enable enterprise growth. You'll have the systems and processes to manage 100 users or 10,000 users. That means IT will be perceived as enabling growth not standing in the way.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_MDM_Mobile_Device_Management.png","alias":"mdm-mobile-device-management"},"24":{"id":24,"title":"DLP - Data Leak Prevention","description":"Data leak prevention (DLP) is a suite of technologies aimed at stemming the loss of sensitive information that occurs in enterprises across the globe. By focusing on the location, classification and monitoring of information at rest, in use and in motion, this solution can go far in helping an enterprise get a handle on what information it has, and in stopping the numerous leaks of information that occur each day. DLP is not a plug-and-play solution. The successful implementation of this technology requires significant preparation and diligent ongoing maintenance. Enterprises seeking to integrate and implement DLP should be prepared for a significant effort that, if done correctly, can greatly reduce risk to the organization. Those implementing the solution must take a strategic approach that addresses risks, impacts and mitigation steps, along with appropriate governance and assurance measures.","materialsDescription":" <span style=\"font-weight: bold;\">How to protect the company from internal threats associated with leakage of confidential information?</span>\r\nIn order to protect against any threat, you must first realize its presence. Unfortunately, not always the management of companies is able to do this if it comes to information security threats. The key to successfully protecting against information leaks and other threats lies in the skillful use of both organizational and technical means of monitoring personnel actions.\r\n<span style=\"font-weight: bold;\">How should the personnel management system in the company be organized to minimize the risks of leakage of confidential information?</span>\r\nA company must have a special employee responsible for information security, and a large department must have a department directly reporting to the head of the company.\r\n<span style=\"font-weight: bold;\">Which industry representatives are most likely to encounter confidential information leaks?</span>\r\nMore than others, representatives of such industries as industry, energy, and retail trade suffer from leaks. Other industries traditionally exposed to leakage risks — banking, insurance, IT — are usually better at protecting themselves from information risks, and for this reason they are less likely to fall into similar situations.\r\n<span style=\"font-weight: bold;\">What should be adequate measures to protect against leakage of information for an average company?</span>\r\nFor each organization, the question of protection measures should be worked out depending on the specifics of its work, but developing information security policies, instructing employees, delineating access to confidential data and implementing a DLP system are necessary conditions for successful leak protection for any organization. Among all the technical means to prevent information leaks, the DLP system is the most effective today, although its choice must be taken very carefully to get the desired result. So, it should control all possible channels of data leakage, support automatic detection of confidential information in outgoing traffic, maintain control of work laptops that temporarily find themselves outside the corporate network...\r\n<span style=\"font-weight: bold;\">Is it possible to give protection against information leaks to outsourcing?</span>\r\nFor a small company, this may make sense because it reduces costs. However, it is necessary to carefully select the service provider, preferably before receiving recommendations from its current customers.\r\n<span style=\"font-weight: bold;\">What data channels need to be monitored to prevent leakage of confidential information?</span>\r\nAll channels used by employees of the organization - e-mail, Skype, HTTP World Wide Web protocol ... It is also necessary to monitor the information recorded on external storage media and sent to print, plus periodically check the workstation or laptop of the user for files that are there saying should not.\r\n<span style=\"font-weight: bold;\">What to do when the leak has already happened?</span>\r\nFirst of all, you need to notify those who might suffer - silence will cost your reputation much more. Secondly, you need to find the source and prevent further leakage. Next, you need to assess where the information could go, and try to somehow agree that it does not spread further. In general, of course, it is easier to prevent the leakage of confidential information than to disentangle its consequences.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Data_Leak_Prevention.png","alias":"dlp-data-leak-prevention"},"25":{"id":25,"title":"Web filtering","description":" <span style=\"font-weight: bold; \">Web filtering</span> is a technology that stops users from viewing certain URLs or websites by preventing their browsers from loading pages from these sites. Web filters are made in different ways and deliver various solutions for individual, family, institutional or enterprise use.\r\nIn general, Web filters work in two distinct ways. They can <span style=\"font-weight: bold; \">block content</span> as determined by quality of the site, by consulting known lists which document and categorize popular pages across all genres of content. Or, they can <span style=\"font-weight: bold; \">evaluate the content</span> of the page live and block it accordingly. Many Web filter tools work off of a constantly updated URL database that shows which websites and domains are associated with hosting malware, phishing, viruses or other tools for harmful activities.\r\n<span style=\"font-weight: bold;\">Web Filtering Types.</span> <span style=\"font-style: italic;\">Blacklist & Whitelist Filters:</span>when using blacklists, an administrator (which might be a parent) manually enters all websites that are deemed inappropriate into the program, and those sites are subsequently blocked. Whitelists are used in exactly the same way, only in reverse – i.e. URLs are manually entered onto a whitelist, and all other websites are then off-limits.\r\n<span style=\"font-style: italic; \">Keyword And Content Filters: </span>this type of filtering is in many ways similar to black and whitelist filtering, though with a slightly broader scope. Keyword and content filters will filter out websites that contain specific keywords or predefined content (such as pornography, for example).\r\nSome website filtering software also provides reporting so that the installer can see what kind of traffic is being filtered and who has requested it. Some products provide soft blocking (in which a warning page is sent to the user instead of the requested page while still allowing access to the page) and an override capability that allows an administrator to unlock a page. \r\n<span style=\"font-weight: bold; \">Web Filtering Software for Business.</span> Most organizations have moved to cloud based-applications, making browsers a tool that employees use on a daily basis to access work. Browsers have become a conduit to not only the cloud, but also to immeasurable malware and distractions hosted on the web. In order to ensure that browsers do not bring in malicious traffic, web filtering software becomes necessary.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">What is Enterprise Web Filtering Software?</h1>\r\nAntivirus and antimalware software are required to detect malicious programs that has been downloaded, but it is now important for enterprise web filtering software to be installed. Content filtering software is an invaluable protection against a wide range of web-borne threats. Rather than allowing malware and ransomware to be downloaded, it prevents end users from visiting websites that contain these malicious threats.\r\nInternet filtering software is also one of the most effective ways to neutralize the threat from phishing. Phishing is a technique used by cybercriminals to gain access to sensitive user information. Phishers trick end users into revealing login credentials or downloading malicious software onto their computers.\r\nPhishing involves sophisticated social engineering techniques to fool end users into visiting malicious websites. If employees can be convinced to reveal sensitive information or download ransomware or malware, cybercriminals can easily bypass even the most sophisticated of cybersecurity defenses.\r\n<h1 class=\"align-center\">What is URL Filtering?</h1>\r\nURL filtering is a type of network filtering software that helps businesses control their users’ and guests’ ability to access certain content on the web. If you’ve ever gotten a “block” page while surfing the internet at the office, then your company is using web filtering.\r\nSome employers may only be concerned about blocking access to websites that are known to spread malware or steal information. Other businesses may block content they find inappropriate, such as adult websites or sites that promote violence, or content that violates compliance regulations. They may also choose to activate web protection software to block social media or video streaming sites to minimize drains on productivity and network bandwidth.\r\nTypically, URL filtering software is provided by a cybersecurity service, firewall, or router. Each of these may use a variety of threat intelligence sources to determine which websites fit into their chosen acceptable and unacceptable categories. That’s where highly reliable web reputation services are most valuable. Sources that have extensive web histories and real-time active crawling services will provide the most accurate content determinations.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_filtering.png","alias":"web-filtering"},"27":{"id":27,"title":"ODMS - Operational Database Management System","description":"Operational database management systems (also referred to as OLTP On-Line Transaction Processing databases) are used to update data in real-time. These types of databases allow users to do more than simply view archived data. Operational databases allow you to modify that data (add, change or delete data), doing it in real-time. OLTP databases provide transactions as the main abstraction to guarantee data consistency that guarantees the so-called ACID properties. Basically, the consistency of the data is guaranteed in the case of failures and/or concurrent access to the data.\r\nSince the early 90s, the operational database software market has been largely taken over by SQL engines. Today, the operational DBMS market (formerly OLTP) is evolving dramatically, with new, innovative entrants and incumbents supporting the growing use of unstructured data and NoSQL DBMS engines, as well as XML databases and NewSQL databases. NoSQL databases typically have focused on scalability and have renounced to data consistency by not providing transactions as OLTP systems do. Operational databases are increasingly supporting distributed database architecture that can leverage distribution to provide high availability and fault tolerance through replication and scale-out ability.\r\nThe growing role of operational databases in the IT industry is moving fast from legacy databases to real-time operational databases capable to handle distributed web and mobile demand and to address Big data challenges. Recognizing this, Gartner started to publish the Magic Quadrant for Operational Database Management Systems in October 2013.\r\nOperational databases are used to store, manage and track real-time business information. For example, a company might have an operational database used to track warehouse/stock quantities. As customers order products from an online web store, an operational database can be used to keep track of how many items have been sold and when the company will need to reorder stock. An operational database stores information about the activities of an organization, for example, customer relationship management transactions or financial operations, in a computer database.\r\nOperational databases allow a business to enter, gather, and retrieve large quantities of specific information, such as company legal data, financial data, call data records, personal employee information, sales data, customer data, data on assets and much other information. An important feature of storing information in an operational database is the ability to share information across the company and over the Internet. Operational databases can be used to manage mission-critical business data, to monitor activities, to audit suspicious transactions, or to review the history of dealings with a particular customer. They can also be part of the actual process of making and fulfilling a purchase, for example in e-commerce.","materialsDescription":" <span style=\"font-weight: bold;\">What is DBMS used for?</span>\r\nDBMS, commonly known as Database Management System, is an application system whose main purpose revolves around the data. This is a system that allows its users to store the data, define it, retrieve it and update the information about the data inside the database.\r\n<span style=\"font-weight: bold;\">What is meant by a Database?</span>\r\nIn simple terms, Database is a collection of data in some organized way to facilitate its user’s to easily access, manage and upload the data.\r\n<span style=\"font-weight: bold;\">Why is the use of DBMS recommended? Explain by listing some of its major advantages.</span>\r\nSome of the major advantages of DBMS are as follows:\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Controlled Redundancy:</span></span> DBMS supports a mechanism to control the redundancy of data inside the database by integrating all the data into a single database and as data is stored at only one place, the duplicity of data does not happen.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Data Sharing:</span></span> Sharing of data among multiple users simultaneously can also be done in DBMS as the same database will be shared among all the users and by different application programs.</li><li> Backup and Recovery Facility: DBMS minimizes the pain of creating the backup of data again and again by providing a feature of ‘backup and recovery’ which automatically creates the data backup and restores the data whenever required.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Enforcement of Integrity Constraints:</span></span> Integrity Constraints are very important to be enforced on the data so that the refined data after putting some constraints are stored in the database and this is followed by DBMS.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Independence of Data:</span></span> It simply means that you can change the structure of the data without affecting the structure of any of the application programs.</li></ul>\r\n<span style=\"font-weight: bold;\">What is the purpose of normalization in DBMS?</span>\r\nNormalization is the process of analyzing the relational schemas which are based on their respective functional dependencies and the primary keys in order to fulfill certain properties.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">The properties include:</span></span>\r\n<ul><li>To minimize the redundancy of the Data.</li><li>To minimize the Insert, Delete and Update Anomalies.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ODMS.png","alias":"odms-operational-database-management-system"},"30":{"id":30,"title":"Video Conferencing","description":"Video conferencing is a technology that allows users in different locations to hold face-to-face meetings without having to move to a single location together. This technology is particularly convenient for business users in different cities or even different countries because it saves time, expense, and hassle associated with business travel. Uses for video conferencing include holding routine meetings, negotiating business deals, and interviewing job candidates.\r\nVideo conferencing's main advantage over teleconferencing is that users can see each other, which allows them to develop stronger relationships. When a video conference is held for informal purposes, it is called a video call or video chat.\r\nThere are a variety of ways video conferencing can be conducted. Individuals may use web cameras connected to our built into laptop, tablet, or desktop computers. Smartphones equipped with cameras may also be used to connect for video conferences. In such instances, a software-based platform typically is used to transmit communication over Internet protocols.\r\nSome businesses use dedicated video conferencing rooms that have been equipped with high-grade cameras and screens to ensure the conversation is clear and with limited technical faults. Third-party providers often install and assemble the hardware needed to conduct the video conference.\r\nCompanies with multiple offices might establish direct video communications between their locations in order to allow their teams to work more collaboratively.\r\nVideo conferencing can also be used as a medium for conducting training, with the instructor teaching a remote class from almost anywhere. This can be done in a corporate context, especially for getting workers the knowledge they need to better perform their jobs. The academic world can also make use of video conferencing to connect a traditional classroom setting with students who have based a considerable distance from the school.\r\nA video conference may also be used to conduct regular meetings with a company staff or to confer with shareholders about the latest activities at the business. It may be used to announce significant changes at a company, such as introducing a new CEO or to present information in an interactive way that allows all participants to engage in discussion about what they see on screen.\r\nHotels and conference centers sometimes make video conferencing services available to guests who require such services. This may be offered in suites or conference rooms that have been equipped for this purpose.","materialsDescription":" <span style=\"font-weight: bold; \">What is video conferencing?</span>\r\nVideo conferencing is two-way interactive communication delivered using telephone or Internet technologies that allows people at a different location to come together for a meeting. The video conference can be as simple as a conversation between two people in private offices (point-to-point) or involve several sites (multi-point) with more than one person in large rooms at different sites.\r\nA basic video conference setup has a camera and a microphone. Video from the camera and audio from the microphone is converted into a digital format and transmitted to a receiving location using a coding and decoding device, often referred to as a "codec".\r\nAt that receiving location is another codec device that decodes the receiving digital stream into a form that can be seen and heard on monitors or televisions. At the same time, video and audio from cameras and microphones at the received location is sent back to the original location.\r\n<span style=\"font-weight: bold; \">What are the benefits of video conferencing?</span>\r\nVideo conferencing saves travel time and money. Participants can see and hear all other participants and communicate both verbally and visually, creating a face-to-face experience. PowerPoint and other on-screen graphics, as well as other cameras, are also available presentation options. People's downtime is reduced and productivity gains are achieved by removing the logistics of flight preparations, airport delays, hotel stays, and all the other inconveniences of business travel. In distance education, video conferencing provides quality access to students who could not travel to or could afford to relocate to a traditional campus. Video conferences can also be recorded and made available in a variety of ways, e.g., DVDs, streaming video. Besides distance education, other applications include meetings, dissertation and thesis defenses, telemedical procedures, and online conferences.\r\nPeople use video conferencing when:\r\n<ul><li>a live conversation is needed;</li><li>visual information is an important component of the conversation;</li><li>the parties of the conversation can't physically come to the same location;</li><li>the expense or time of travel is a consideration.</li></ul>\r\nExamples of how video conferencing can benefit people around campus:\r\n<ul><li>Guest lecturer invited into a class from another institution.</li><li>The researcher collaborates with colleagues at other institutions on a regular basis.</li><li>Thesis defense at another institution.</li><li>Administrators from different parts of campus need to collaborate on administrator issues such as a campus strategic plan.</li><li>Researcher needs to meet with a review committee about a grant.</li><li>Student interviews with an employer in another city.</li></ul>\r\n<span style=\"font-weight: bold; \">Please explain the etiquette for video conferencing</span>\r\n<ul><li>Allow a few minutes for setting up and shutting down the video conference.</li><li>Stick to time limits.</li><li>Remember to mute your microphone when you are not talking.</li><li>Consider using a location banner.</li><li>Take turns speaking and allow time for audio delay.</li><li>Don't multi-task on camera.</li><li>Be aware of possible audio distractions if your microphone is not muted - coughing, paper shuffling, air conditioning units, laptop and projector fans, phone ringing, etc.</li></ul>\r\n<span style=\"font-weight: bold;\">What are some suggestions for a successful video conference?</span>\r\nProvide an overview for new users so they can learn the basics of videoconferencing:\r\n<ul><li>Share rules of etiquette.</li><li>Get experience using the remote control (room based systems) or using the desktop client software.</li><li>Emphasize the importance of muting the microphone when you are not speaking.</li><li>Test with each location prior to the video conference. Testing provides experience and creates a positive experience.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Video_Conferencing.png","alias":"video-conferencing"},"34":{"id":34,"title":"ITSM - IT Service Management","description":"<span style=\"font-weight: bold; \">IT service management (ITSM)</span> is the process of designing, delivering, managing, and improving the IT services an organization provides to its end users. ITSM is focused on aligning IT processes and services with business objectives to help an organization grow.\r\nITSM positions IT services as the key means of delivering and obtaining value, where an internal or external IT service provider works with business customers, at the same time taking responsibility for the associated costs and risks. ITSM works across the whole lifecycle of a service, from the original strategy, through design, transition and into live operation.\r\nTo ensure sustainable quality of IT services, ITSM establishes a set of practices, or processes, constituting a service management system. There are industrial, national and international standards for IT service management solutions, setting up requirements and good practices for the management system. \r\nITSM system is based on a set of principles, such as focusing on value and continual improvement. It is not just a set of processes – it is a cultural mindset to ensure that the desired outcome for the business is achieved. \r\n<span style=\"font-weight: bold; \">ITIL (IT Infrastructure Library)</span> is a framework of best practices and recommendations for managing an organization's IT operations and services. IT service management processes, when built based on the ITIL framework, pave the way for better IT service operations management and improved business. To summarize, ITIL is a set of guidelines for effective IT service management best practices. ITIL has evolved beyond the delivery of services to providing end-to-end value delivery. The focus is now on the co-creation of value through service relationships. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">ITSM processes typically include five stages, all based on the ITIL framework:</span></p>\r\n<span style=\"font-weight: bold; \">ITSM strategy.</span> This stage forms the foundation or the framework of an organization's ITSM process building. It involves defining the services that the organization will offer, strategically planning processes, and recognizing and developing the required assets to keep processes moving. \r\n<span style=\"font-weight: bold; \">Service design.</span> This stage's main aim is planning and designing the IT services the organization offers to meet business demands. It involves creating and designing new services as well as assessing current services and making relevant improvements.\r\n<span style=\"font-weight: bold; \">Service transition.</span> Once the designs for IT services and their processes have been finalized, it's important to build them and test them out to ensure that processes flow. IT teams need to ensure that the designs don't disrupt services in any way, especially when existing IT service processes are upgraded or redesigned. This calls for change management, evaluation, and risk management. \r\n<span style=\"font-weight: bold; \">Service operation. </span>This phase involves implementing the tried and tested new or modified designs in a live environment. While in this stage, the processes have already been tested and the issues fixed, but new processes are bound to have hiccups—especially when customers start using the services. \r\n<span style=\"font-weight: bold;\">Continual service improvement (CSI).</span> Implementing IT processes successfully shouldn't be the final stage in any organization. There's always room for improvement and new development based on issues that pop up, customer needs and demands, and user feedback.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Benefits of efficient ITSM processes</h1>\r\nIrrespective of the size of business, every organization is involved in IT service management in some way. ITSM ensures that incidents, service requests, problems, changes, and IT assets—in addition to other aspects of IT services—are managed in a streamlined way.\r\nIT teams in your organization can employ various workflows and best practices in ITSM, as outlined in ITIL. Effective IT service management can have positive effects on an IT organization's overall function.\r\nHere are the 10 key benefits of ITSM:\r\n<ul><li> Lower costs for IT operations</li><li> Higher returns on IT investments</li><li> Minimal service outages</li><li> Ability to establish well-defined, repeatable, and manageable IT processes</li><li> Efficient analysis of IT problems to reduce repeat incidents</li><li> Improved efficiency of IT help desk teams</li><li> Well-defined roles and responsibilities</li><li> Clear expectations on service levels and service availability</li><li> Risk-free implementation of IT changes</li><li> Better transparency into IT processes and services</li></ul>\r\n<h1 class=\"align-center\">How to choose an ITSM tool?</h1>\r\nWith a competent IT service management goal in mind, it's important to invest in a service desk solution that caters to your business needs. It goes without saying, with more than 150 service desk tools to choose from, selecting the right one is easier said than done. Here are a few things to keep in mind when choosing an ITSM products:\r\n<span style=\"font-weight: bold; \">Identify key processes and their dependencies. </span>Based on business goals, decide which key ITSM processes need to be implemented and chart out the integrations that need to be established to achieve those goals. \r\n<span style=\"font-weight: bold; \">Consult with ITSM experts.</span> Participate in business expos, webinars, demos, etc., and educate yourself about the various options that are available in the market. Reports from expert analysts such as Gartner and Forrester are particularly useful as they include reviews of almost every solution, ranked based on multiple criteria.\r\n<span style=\"font-weight: bold; \">Choose a deployment option.</span> Every business has a different IT infrastructure model. Selecting an on-premises or software as a service (SaaS IT service management) tool depends on whether your business prefers to host its applications and data on its own servers or use a public or private cloud.\r\n<span style=\"font-weight: bold; \">Plan ahead for the future.</span> Although it's important to consider the "needs" primarily, you shouldn't rule out the secondary or luxury capabilities. If the ITSM tool doesn't have the potential to adapt to your needs as your organization grows, it can pull you back from progressing. Draw a clear picture of where your business is headed and choose an service ITSM that is flexible and technology-driven.\r\n<span style=\"font-weight: bold;\">Don't stop with the capabilities of the ITSM tool.</span> It might be tempting to assess an ITSM tool based on its capabilities and features but it's important to evaluate the vendor of the tool. A good IT support team, and a vendor that is endorsed for their customer-vendor relationship can take your IT services far. Check Gartner's magic quadrant and other analyst reports, along with product and support reviews to ensure that the said tool provides good customer support.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ITSM.png","alias":"itsm-it-service-management"},"40":{"id":40,"title":"Endpoint security","description":"In network security, endpoint security refers to a methodology of protecting the corporate network when accessed via remote devices such as laptops or other wireless and mobile devices. Each device with a remote connecting to the network creates a potential entry point for security threats. Endpoint security is designed to secure each endpoint on the network created by these devices.\r\nUsually, endpoint security is a security system that consists of security software, located on a centrally managed and accessible server or gateway within the network, in addition to client software being installed on each of the endpoints (or devices). The server authenticates logins from the endpoints and also updates the device software when needed. While endpoint security software differs by vendor, you can expect most software offerings to provide antivirus, antispyware, firewall and also a host intrusion prevention system (HIPS).\r\nEndpoint security is becoming a more common IT security function and concern as more employees bring consumer mobile devices to work and companies allow its mobile workforce to use these devices on the corporate network.<br /><br />","materialsDescription":"<span style=\"font-weight: bold;\">What are endpoint devices?</span>\r\nAny device that can connect to the central business network is considered an endpoint. Endpoint devices are potential entry points for cybersecurity threats and need strong protection because they are often the weakest link in network security.\r\n<span style=\"font-weight: bold;\">What is endpoint security management?</span>\r\nA set of rules defining the level of security that each device connected to the business network must comply with. These rules may include using an approved operating system (OS), installing a virtual private network (VPN), or running up-to-date antivirus software. If the device connecting to the network does not have the desired level of protection, it may have to connect via a guest network and have limited network access.\r\n<span style=\"font-weight: bold;\">What is endpoint security software?</span>\r\nPrograms that make sure your devices are protected. Endpoint protection software may be cloud-based and work as SaaS (Software as a Service). Endpoint security software can also be installed on each device separately as a standalone application.\r\n<span style=\"font-weight: bold;\">What is endpoint detection and response (EDR)?</span>\r\nEndpoint detection and response (EDR) solutions analyze files and programs, and report on any threats found. EDR solutions monitor continuously for advanced threats, helping to identify attacks at an early stage and respond rapidly to a range of threats.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Endpoint_security.png","alias":"endpoint-security"},"41":{"id":41,"title":"Antispam","description":"In each system, which involves the communication of users, there is always the problem of spam, or the mass mailing of unsolicited emails, which is solved using the antispam system. An antispam system is installed to catch and filter spam at different levels. Spam monitoring and identification are relevant on corporate servers that support corporate email, here the antispam system filters spam on the server before it reaches the mailbox. There are many programs that help to cope with this task, but not all of them are equally useful. The main objective of such programs is to stop sending unsolicited letters, however, the methods of assessing and suppressing such actions can be not only beneficial but also detrimental to your organization. So, depending on the rules and policies of mail servers, your server, or even a domain, may be blacklisted and the transfer of letters will be limited through it, and you may not even be warned about it.\r\nThe main types of installation and use of anti-spam systems:\r\n<ul><li>installation of specialized equipment, a gateway that filters mail before it reaches the server;</li><li>use of external antispam systems for analyzing emails and content;</li><li>setting up an antispam system with the ability to learn on the mail server itself;</li><li>installation of spam filtering software on the client’s computer.</li></ul>","materialsDescription":" <span style=\"font-weight: bold;\">Anti-spam technologies:</span>\r\n<span style=\"font-weight: bold;\">Heuristic analysis</span>\r\nExtremely complex, highly intelligent technology for empirical analysis of all parts of a message: header fields, message bodies, etc. Not only the message itself is analyzed. The heuristic analyzer is constantly being improved, new rules are continuously added to it. It works “ahead of the curve” and makes it possible to recognize still unknown varieties of spam of a new generation before the release of available updates.\r\n<span style=\"font-weight: bold;\">Filtering counteraction</span>\r\nThis is one of the most advanced and effective anti-spam technologies. It is to recognize the tricks resorted to by spammers to bypass anti-spam filters.\r\n<span style=\"font-weight: bold;\">HTML based analysis</span>\r\nHTML code comparable to samples of HTML signatures in antispam. Such a comparison, using the available data on the size of typical spam images, protects users from spam messages using HTML-code, which are often included in the online image.\r\n<span style=\"font-weight: bold;\">Spam detection technology for message envelopes</span>\r\nDetection of fakes in the "stamps" of SMTP-servers and in other elements of the e-mail header is the newest direction in the development of anti-spam methods. Email addresses can not be trusted. Fake emails contain more than just spam. For example, anonymous and even threats. Technologies of various anti-spam systems allow you to send such messages. Thus, it provides not only the economic movement, but also the protection of employees.\r\n<span style=\"font-weight: bold;\">Semantic analysis</span>\r\nMeaning in words and phrases is compared with typical spam vocabulary. Comparison of provisions for a special dictionary, for expression and symbols.\r\n<span style=\"font-weight: bold;\">Anti-camming technology</span>\r\nScamming is probably the most dangerous type of spam. All of them have the so-called "Nigerian letters", reports of winnings in the lottery, casino, fake letters and credit services.\r\n<span style=\"font-weight: bold;\">Technical spam filtering</span>\r\nAutomatic notification of e-mail - bounce-messages - to inform users about the malfunction of the postal system (for example, non-delivery of address letters). Attackers can use similar messages. Under the guise of a technical notification, computer service or ordinary spam can penetrate the computer.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Antispam.png","alias":"antispam"},"42":{"id":42,"title":"UTM - Unified threat management","description":"<span style=\"font-weight: bold; \">UTM (Unified Threat Management)</span> system is a type of network hardware appliance, virtual appliance or cloud service that protects businesses from security threats in a simplified way by combining and integrating multiple security services and features.\r\nUnified threat management <span style=\"font-weight: bold; \">devices </span>are often packaged as network security appliances that can help protect networks against combined security threats, including malware and attacks that simultaneously target separate parts of the network.\r\nUTM <span style=\"font-weight: bold; \">cloud services</span> and virtual network appliances are becoming increasingly popular for network security, especially for smaller and medium-sized businesses. They both do away with the need for on-premises network security appliances, yet still provide centralized control and ease of use for building network security defense in depth. While UTM systems and <span style=\"font-weight: bold; \">next-generation firewalls (NGFWs)</span> are sometimes comparable, unified threat management device includes added security features that NGFWs don't offer.\r\nOriginally developed to fill the network security gaps left by traditional firewalls, NGFWs usually include application intelligence and intrusion prevention systems, as well as denial-of-service protection. Unified threat management devices offer multiple layers of network security, including next-generation firewalls, intrusion detection/prevention systems, antivirus, virtual private networks (VPN), spam filtering and URL filtering for web content.\r\nUnified threat management appliance has gained traction in the industry due to the emergence of blended threats, which are combinations of different types of malware and attacks that target separate parts of the network simultaneously. By creating a single point of defense and providing a single console, unified security management make dealing with varied threats much easier.\r\nUnified threat management products provide increased protection and visibility, as well as control over network security, reducing complexity. Unified threat management system typically does this via inspection methods that address different types of threats. These methods include:\r\n<ul><li><span style=\"font-weight: bold; \">Flow-based inspection,</span> also known as stream-based inspection, samples data that enters a UTM device, and then uses pattern matching to determine whether there is malicious content in the data flow.</li><li> <span style=\"font-weight: bold; \">Proxy-based inspection</span> acts as a proxy to reconstruct the content entering a UTM device, and then executes a full inspection of the content to search for potential security threats. If the content is clean, the device sends the content to the user. However, if a virus or other security threat is detected, the device removes the questionable content, and then sends the file or webpage to the user.</li></ul>\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> How UTM is deployed?</h1>\r\nBusinesses can implement UTM as a UTM appliance that connects to a company's network, as a software program running on an existing network server, or as a service that works in a cloud environment.\r\nUTMs are particularly useful in organizations that have many branches or retail outlets that have traditionally used dedicated WAN, but are increasingly using public internet connections to the headquarters/data center. Using a UTM in these cases gives the business more insight and better control over the security of those branch or retail outlets.\r\nBusinesses can choose from one or more methods to deploy UTM to the appropriate platforms, but they may also find it most suitable to select a combination of platforms. Some of the options include installing unified threat management software on the company's servers in a data center; using software-based UTM products on cloud-based servers; using traditional UTM hardware appliances that come with preintegrated hardware and software; or using virtual appliances, which are integrated software suites that can be deployed in virtual environments.\r\n<h1 class=\"align-center\">Benefits of Using a Unified Threat Management Solution</h1>\r\nUTM solutions offer unique benefits to small and medium businesses that are looking to enhance their security programs. Because the capabilities of multiple specialized programs are contained in a single appliance, UTM threat management reduces the complexity of a company’s security system. Similarly, having one program that controls security reduces the amount of training that employees receive when being hired or migrating to a new system and allows for easy management in the future. This can also save money in the long run as opposed to having to buy multiple devices.\r\nSome UTM solutions provide additional benefits for companies in strictly regulated industries. Appliances that use identity-based security to report on user activity while enabling policy creation based on user identity meet the requirements of regulatory compliance such as HIPPA, CIPA, and GLBA that require access controls and auditing that meet control data leakage.\r\nUTM solutions also help to protect networks against combined threats. These threats consist of different types of malware and attacks that target separate parts of the network simultaneously. When using separate appliances for each security wall, preventing these combined attacks can be difficult. This is because each security wall has to be managed individually in order to remain up-to-date with the changing security threats. Because it is a single point of defense, UTM’s make dealing with combined threats easier.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_UTM.jpg","alias":"utm-unified-threat-management"},"43":{"id":43,"title":"Data Encryption","description":"<span style=\"font-weight: bold;\">Data encryption</span> translates data into another form, or code, so that only people with access to a secret key (formally called a decryption key) or password can read it. Encrypted data is commonly referred to as ciphertext, while unencrypted data is called plaintext. Currently, encryption is one of the most popular and effective data security methods used by organizations. \r\nTwo main types of data encryption exist - <span style=\"font-weight: bold;\">asymmetric encryption</span>, also known as public-key encryption, and <span style=\"font-weight: bold;\">symmetric encryption</span>.<br />The purpose of data encryption is to protect digital data confidentiality as it is stored on computer systems and transmitted using the internet or other computer networks. The outdated data encryption standard (DES) has been replaced by modern encryption algorithms that play a critical role in the security of IT systems and communications.\r\nThese algorithms provide confidentiality and drive key security initiatives including authentication, integrity, and non-repudiation. Authentication allows for the verification of a message’s origin, and integrity provides proof that a message’s contents have not changed since it was sent. Additionally, non-repudiation ensures that a message sender cannot deny sending the message.\r\nData protection software for data encryption can provide encryption of devices, email, and data itself. In many cases, these encryption functionalities are also met with control capabilities for devices, email, and data. \r\nCompanies and organizations face the challenge of protecting data and preventing data loss as employees use external devices, removable media, and web applications more often as a part of their daily business procedures. Sensitive data may no longer be under the company’s control and protection as employees copy data to removable devices or upload it to the cloud. As a result, the best data loss prevention solutions prevent data theft and the introduction of malware from removable and external devices as well as web and cloud applications. In order to do so, they must also ensure that devices and applications are used properly and that data is secured by auto-encryption even after it leaves the organization.\r\nEncryption software program encrypts data or files by working with one or more encryption algorithms. Security personnel use it to protect data from being viewed by unauthorized users.\r\nTypically, each data packet or file encrypted via data encryption programs requires a key to be decrypted to its original form. This key is generated by the software itself and shared between the data/file sender and receiver. Thus, even if the encrypted data is extracted or compromised, its original content cannot be retrieved without the encryption key. File encryption, email encryption, disk encryption and network encryption are widely used types of data encryption software.<br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What is Encryption software?</span></h1>\r\nEncryption software is software that uses cryptography to prevent unauthorized access to digital information. Cryptography is used to protect digital information on computers as well as the digital information that is sent to other computers over the Internet.There are many software products which provide encryption. Software encryption uses a cipher to obscure the content into ciphertext. One way to classify this type of software is by the type of cipher used. Ciphers can be divided into two categories: <span style=\"font-weight: bold;\">public key ciphers</span> (also known as asymmetric ciphers), and <span style=\"font-weight: bold;\">symmetric key ciphers</span>. Encryption software can be based on either public key or symmetric key encryption.\r\nAnother way to classify crypto software is to categorize its purpose. Using this approach, software encryption may be classified into software which encrypts "<span style=\"font-weight: bold;\">data in transit</span>" and software which encrypts "<span style=\"font-weight: bold;\">data at rest</span>". Data in transit generally uses public key ciphers, and data at rest generally uses symmetric key ciphers.\r\nSymmetric key ciphers can be further divided into stream ciphers and block ciphers. Stream ciphers typically encrypt plaintext a bit or byte at a time, and are most commonly used to encrypt real-time communications, such as audio and video information. The key is used to establish the initial state of a keystream generator, and the output of that generator is used to encrypt the plaintext. Block cipher algorithms split the plaintext into fixed-size blocks and encrypt one block at a time. For example, AES processes 16-byte blocks, while its predecessor DES encrypted blocks of eight bytes.<br />There is also a well-known case where PKI is used for data in transit of data at rest.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How Data Encryption is used?</span></h1>\r\nThe purpose of data encryption is to deter malicious or negligent parties from accessing sensitive data. An important line of defense in a cybersecurity architecture, encryption makes using intercepted data as difficult as possible. It can be applied to all kinds of data protection needs ranging from classified government intel to personal credit card transactions. Data encryption software, also known as an encryption algorithm or cipher, is used to develop an encryption scheme which theoretically can only be broken with large amounts of computing power.\r\nEncryption is an incredibly important tool for keeping your data safe. When your files are encrypted, they are completely unreadable without the correct encryption key. If someone steals your encrypted files, they won’t be able to do anything with them.\r\nThere different types of encryption: hardware and software. Both offer different advantages. So, what are these methods and why do they matter?\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Software Encryption</span></h1>\r\n<p class=\"align-left\">As the name implies, software encryption uses features of encryption software to encrypt your data. Cryptosoft typically relies on a password; give the right password, and your files will be decrypted, otherwise they remain locked. With encryption enabled, it is passed through a special algorithm that scrambles your data as it is written to disk. The same software then unscrambles data as it is read from the disk for an authenticated user.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Pros.</span>Crypto programs is typically quite cheap to implement, making it very popular with developers. In addition, software-based encryption routines do not require any additional hardware.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Cons.</span>Types of encryption software is only as secure as the rest of your computer or smartphone. If a hacker can crack your password, the encryption is immediately undone.<br />Software encryption tools also share the processing resources of your computer, which can cause the entire machine to slow down as data is encrypted/decrypted. You will also find that opening and closing encrypted files is much slower than normal because the process is relatively resource intensive, particularly for higher levels of encryption</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Hardware encryption</span></h1>\r\n<p class=\"align-left\">At the heart of hardware encryption is a separate processor dedicated to the task of authentication and encryption. Hardware encryption is increasingly common on mobile devices. <br />The encryption protection technology still relies on a special key to encrypt and decrypt data, but this is randomly generated by the encryption processor. Often times, hardware encryption devices replace traditional passwords with biometric logons (like fingerprints) or a PIN number that is entered on an attached keypad<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Pros.</span>Hardware offers strong encryption, safer than software solutions because the encryption process is separate from the rest of the machine. This makes it much harder to intercept or break. </p>\r\n<p class=\"align-left\">The use of a dedicated processor also relieves the burden on the rest of your device, making the encryption and decryption process much faster.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Cons.</span>Typically, hardware-based encrypted storage is much more expensive than a software encryption tools. <br />If the hardware decryption processor fails, it becomes extremely hard to access your information.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">The Data Recovery Challenge. </span>Encrypted data is a challenge to recover. Even by recovering the raw sectors from a failed drive, it is still encrypted, which means it is still unreadable. </p>\r\n<p class=\"align-left\">Hardware encrypted devices don’t typically have these additional recovery options. Many have a design to prevent decryption in the event of a component failure, stopping hackers from disassembling them. The fastest and most effective way to deal with data loss on an encrypted device is to ensure you have a complete backup stored somewhere safe. For your PC, this may mean copying data to another encrypted device. For other devices, like your smartphone, backing up to the Cloud provides a quick and simple economy copy that you can restore from. As an added bonus, most Cloud services now encrypt their users’ data too. <br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Data_Encryption.png","alias":"data-encryption"},"45":{"id":45,"title":"SIEM - Security Information and Event Management","description":"<span style=\"font-weight: bold; \">Security information and event management (SIEM)</span> is an approach to security management that combines SIM (security information management) and SEM (security event management) functions into one security management system. \r\n The underlying principles of every SIEM system is to aggregate relevant data from multiple sources, identify deviations from the norm and take appropriate action. At the most basic level, a SIEM system can be rules-based or employ a statistical correlation engine to establish relationships between event log entries. Advanced SIEM products have evolved to include user and entity behavior analytics (UEBA) and security orchestration and automated response (SOAR). \r\nThe acronyms SEM, SIM and SIEM have sometimes been used interchangeably, but generally refer to the different primary focus of products:\r\n<ul><li><span style=\"font-weight: bold;\">Log management:</span> Focus on simple collection and storage of log messages and audit trails.</li><li><span style=\"font-weight: bold;\">Security information management (SIM):</span> Long-term storage as well as analysis and reporting of log data.</li><li><span style=\"font-weight: bold;\">Security event manager (SEM):</span> Real-time monitoring, correlation of events, notifications and console views.</li><li><span style=\"font-weight: bold;\">Security information event management (SIEM):</span> Combines SIM and SEM and provides real-time analysis of security alerts generated by network hardware and applications.</li><li><span style=\"font-weight: bold;\">Managed Security Service (MSS) or Managed Security Service Provider (MSSP):</span> The most common managed services appear to evolve around connectivity and bandwidth, network monitoring, security, virtualization, and disaster recovery.</li><li><span style=\"font-weight: bold;\">Security as a service (SECaaS):</span> These security services often include authentication, anti-virus, anti-malware/spyware, intrusion detection, Penetration testing and security event management, among others.</li></ul>\r\nToday, most of SIEM technology works by deploying multiple collection agents in a hierarchical manner to gather security-related events from end-user devices, servers, network equipment, as well as specialized security equipment like firewalls, antivirus or intrusion prevention systems. The collectors forward events to a centralized management console where security analysts sift through the noise, connecting the dots and prioritizing security incidents.\r\nSome of the most important features to review when evaluating Security Information and Event Management software are:\r\n<ol><li><span style=\"font-weight: bold; \">Integration with other controls:</span> Can the system give commands to other enterprise security controls to prevent or stop attacks in progress?</li><li><span style=\"font-weight: bold; \">Artificial intelligence:</span> Can the system improve its own accuracy by through machine and deep learning?</li><li><span style=\"font-weight: bold; \">Threat intelligence feeds:</span> Can the system support threat intelligence feeds of the organization's choosing or is it mandated to use a particular feed?</li><li><span style=\"font-weight: bold; \">Robust compliance reporting:</span> Does the system include built-in reports for common compliance needs and the provide the organization with the ability to customize or create new compliance reports?</li><li><span style=\"font-weight: bold; \">Forensics capabilities:</span> Can the system capture additional information about security events by recording the headers and contents of packets of interest? </li></ol>\r\n\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> Why is SIEM Important?</h1>\r\nSIEM has become a core security component of modern organizations. The main reason is that every user or tracker leaves behind a virtual trail in a network’s log data. SIEM software is designed to use this log data in order to generate insight into past attacks and events. A SIEM solution not only identifies that an attack has happened, but allows you to see how and why it happened as well.\r\nAs organizations update and upscale to increasingly complex IT infrastructures, SIEM has become even more important in recent years. Contrary to popular belief, firewalls and antivirus packages are not enough to protect a network in its entirety. Zero-day attacks can still penetrate a system’s defenses even with these security measures in place.\r\nSIEM addresses this problem by detecting attack activity and assessing it against past behavior on the network. A security event monitoring has the ability to distinguish between legitimate use and a malicious attack. This helps to increase a system’s incident protection and avoid damage to systems and virtual property.\r\nThe use of SIEM also helps companies to comply with a variety of industry cyber management regulations. Log management is the industry standard method of auditing activity on an IT network. SIEM management provides the best way to meet this regulatory requirement and provide transparency over logs in order to generate clear insights and improvements.\r\n<h1 class=\"align-center\">Evaluation criteria for security information and event management software:</h1>\r\n<ul><li>Threat identification: Raw log form vs. descriptive.</li><li>Threat tracking: Ability to track through the various events, from source to destination.</li><li>Policy enforcement: Ability to enforce defined polices.</li><li>Application analysis: Ability to analyze application at Layer 7 if necessary.</li><li>Business relevance of events: Ability to assign business risk to events and have weighted threat levels.</li><li>Measuring changes and improvements: Ability to track configuration changes to devices.</li><li>Asset-based information: Ability to gather information on devices on the network.</li><li>Anomalous behavior (server): Ability to trend and see changes in how it communicates to others.</li><li>Anomalous behavior (network): Ability to trend and see how communications pass throughout the network.</li><li>Anomalous behavior (application): Ability to trend and see changes in how it communicates to others.</li><li>User monitoring: User activity, logging in, applications usage, etc.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_SIEM.png","alias":"siem-security-information-and-event-management"},"47":{"id":47,"title":"Access Control Systems","description":"Access control is a security technique that regulates who or what can view or use resources in a computing environment. It is a fundamental concept in security that minimizes risk to the business or organization.\r\nThere are two types of access control: physical and logical. Physical access control limits access to campuses, buildings, rooms and physical IT assets. Logical access control limits connections to computer networks, system files and data.\r\nTo secure a facility, organizations use electronic access control systems that rely on user credentials, access card readers, auditing and reports to track employee access to restricted business locations and proprietary areas, such as data centers. Some of these systems incorporate access control panels to restrict entry to rooms and buildings as well as alarms and lockdown capabilities to prevent unauthorized access or operations.\r\nAccess control systems perform identification authentication and authorization of users and entities by evaluating required login credentials that can include passwords, personal identification numbers (PINs), biometric scans, security tokens or other authentication factors. Multifactor authentication, which requires two or more authentication factors, is often an important part of layered defense to protect access control systems.\r\nThese security controls work by identifying an individual or entity, verifying that the person or application is who or what it claims to be, and authorizing the access level and set of actions associated with the username or IP address. Directory services and protocols, including the Local Directory Access Protocol (LDAP) and the Security Assertion Markup Language (SAML), provide access controls for authenticating and authorizing users and entities and enabling them to connect to computer resources, such as distributed applications and web servers.\r\nOrganizations use different access control models depending on their compliance requirements and the security levels of information technology they are trying to protect.\r\nThe goal of access control is to minimize the risk of unauthorized access to physical and logical systems. Access control is a fundamental component of security compliance programs that ensures security technology and access control policies are in place to protect confidential information, such as customer data. Most organizations have infrastructure and procedures that limit access to networks, computer systems, applications, files and sensitive data, such as personally identifiable information and intellectual property.\r\nAccess control systems are complex and can be challenging to manage in dynamic IT environments that involve on-premises systems and cloud services. After some high-profile breaches, technology vendors have shifted away from single sign-on systems to unified access management, which offers access controls for on-premises and cloud environments.\r\nAccess control is a process that is integrated into an organization's IT environment. It can involve identity and access management systems. These systems provide access control software, a user database, and management tools for access control policies, auditing and enforcement.\r\nWhen a user is added to an access management system, system administrators use an automated provisioning system to set up permissions based on access control frameworks, job responsibilities and workflows.\r\nThe best practice of "least privilege" restricts access to only resources that an employee requires to perform their immediate job functions.\r\nA common security issue is failure to revoke credentials and access to systems and data when an individual moves into a different job internally or leaves the company.","materialsDescription":"<span style=\"font-weight: bold;\">What is an ACS?</span>\r\nInterpretation of the abbreviation "ACS" - access control system. Includes hardware and software.\r\n<span style=\"font-weight: bold;\">How does ACS work?</span>\r\nThe system allows only people and cars that it “recognizes” into the territory to be able to identify.\r\nFor access we use contact and contactless keys, cards, fingerprints, secret code. Doorphones unlock the locks manually - when you click the "Open" button.\r\nThe intellectual access control system generates daily reports for each employee. Upon arrival at work, the staff opens the door with personal cards or puts the cards to the reader at the reception. We fix the time of breaks and the end of the working day.\r\n<span style=\"font-weight: bold;\">What are the types of access control?</span>\r\nAccess control systems are divided into autonomous and networked:\r\n<span style=\"font-style: italic;\">Autonomous access control systems</span> are not connected to the computer. Suitable for small offices, cafes, shops, hotels. Autonomous systems are used on sites with 1–2 inputs.\r\n<span style=\"font-style: italic;\">Network access control systems</span> are connected to a computer. Such systems serve complex objects: business centers, manufacturing, research institutes, hospitals, etc.\r\n<span style=\"font-weight: bold;\">What is the access control system?</span>\r\nMain components:\r\n1. Blocking devices. Electromagnetic and electromechanical locks, barriers, gates, etc.\r\n2. Identifiers:\r\n<ul><li>Touch Memory contact keys - standard intercom keys;</li><li>Touch Memory Access Keys;</li><li>RFID contactless keys;</li><li>Biometric sensor - fingerprint access;</li><li>Keyboard for entering code.</li></ul>\r\n3. Readers. Card readers, scanners, etc.\r\n4. Controllers. Unlock the blocking device automatically or manually. Manual input is used in intercoms.\r\n<span style=\"font-weight: bold;\">Is it possible to combine an access control system with a security alarm?</span>\r\nThe unified access control system + security alarm system responds to an attempt to illegally pass through the access control point: open the door, unlock the turnstile. The alarm signal instantly arrives on the control panel of the security company, mobile phone manager or another responsible person.\r\n<span style=\"font-weight: bold;\">Why combine access control with video surveillance?</span>\r\nWhen integrating with video surveillance, you get video recordings of all passes through access control points. Information from the cameras is transmitted to the monitors of the security in real time - the situation at the facility is easy to control.\r\n<span style=\"font-weight: bold;\">Why do you need ACS maintenance?</span>\r\nMaintenance prolongs the life of the system. The equipment is inspected once a month, if necessary, fix minor problems and replace components. You save on capital repairs at the expense of preventive.<br /> ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Access_Control_Systems.png","alias":"access-control-systems"},"49":{"id":49,"title":"VPN - Virtual Private Network","description":"A <span style=\"font-weight: bold; \">virtual private network (VPN)</span> extends a private network across a public network, and enables users to send and receive data across shared or public networks as if their computing devices were directly connected to the private network. Applications running on a computing device, e.g. a laptop, desktop, smartphone, across a VPN may therefore benefit from the functionality, security, and management of the private network. Encryption is a common though not an inherent part of a VPN connection.\r\nAt its most basic level, VPN tunneling creates a point-to-point connection that cannot be accessed by unauthorized users. To actually create the VPN tunnel, the endpoint device needs to be running a VPN client (software application) locally or in the cloud. The VPN client runs in the background and is not noticeable to the end user unless there are performance issues.\r\nThe performance of a VPN can be affected by a variety of factors, among them the speed of users' internet connections, the types of protocols an internet service provider may use and the type of encryption the VPN uses. In the enterprise, performance can also be affected by poor quality of service (QoS) outside the control of an organization's information technology (IT) department.\r\nConsumers use a virtual private network software to protect their online activity and identity. By using an anonymous VPN service, a user's Internet traffic and data remain encrypted, which prevents eavesdroppers from sniffing Internet activity. Personal VPN services are especially useful when accessing public Wi-Fi hotspots because the public wireless services might not be secure. In addition to public Wi-Fi security, it also provides consumers with uncensored Internet access and can help prevent data theft and unblock websites.\r\nCompanies and organizations will typically use a VPN security to communicate confidentially over a public network and to send voice, video or data. It is also an excellent option for remote workers and organizations with global offices and partners to share data in a private manner.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Types of VPNs</span></p>\r\n<ul><li><span style=\"font-weight: bold;\">Remote access VPN</span>. Remote access VPN clients connect to a VPN gateway server on the organization's network. The gateway requires the device to authenticate its identity before granting access to internal network resources such as file servers, printers and intranets. This type of VPN usually relies on either IP Security (IPsec) or Secure Sockets Layer (SSL) to secure the connection.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Site-to-site VPN.</span> In contrast, a site-to-site VPN uses a gateway device to connect an entire network in one location to a network in another location. End-node devices in the remote location do not need VPN clients because the gateway handles the connection. Most site-to-site VPNs connecting over the internet use IPsec. It is also common for them to use carrier MPLS clouds rather than the public internet as the transport for site-to-site VPNs. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile VPN.</span> In a mobile VPN, a VPN server still sits at the edge of the company network, enabling secure tunneled access by authenticated, authorized VPN clients. Mobile VPN tunnels are not tied to physical IP addresses, however. Instead, each tunnel is bound to a logical IP address. That logical IP address sticks to the mobile device no matter where it may roam.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">VPN Hardware</span>. It offer a number of advantages over the software-based VPN. In addition to enhanced security, hardware VPNs can provide load balancing to handle large client loads. Administration is managed through a Web browser interface. A hardware VPN is more expensive than a software VPN. Because of the cost, hardware VPNs are a more realistic option for large businesses than for small businesses or branch offices. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">VPN appliance.</span> A VPN appliance, also known as a VPN gateway appliance, is a network device equipped with enhanced security features. Also known as an SSL (Secure Sockets Layer) VPN appliance, it is in effect a router that provides protection, authorization, authentication and encryption for VPNs.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Dynamic multipoint virtual private network (DMVPN</span>). A dynamic multipoint virtual private network (DMVPN) is a secure network that exchanges data between sites without needing to pass traffic through an organization's headquarter virtual private network (VPN) server or router. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">VPN Reconnect.</span> VPN Reconnect is a feature of Windows 7 and Windows Server 2008 R2 that allows a virtual private network connection to remain open during a brief interruption of Internet service. Usually, when a computing device using a VPN connection drops its Internet connection, the end user has to manually reconnect to the VPN. VPN Reconnect keeps the VPN tunnel open for a configurable amount of time so when Internet service is restored, the VPN connection is automatically restored as well. </li></ul>\r\n<p class=\"align-left\"> </p>","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What is VPN software?</span></h1>\r\n<span style=\"font-weight: normal;\"></span>VPN software is a tool that allows users to create a secure, encrypted connection over a computer network such as the Internet. The platform was developed to allow for secure access to business applications and other resources.\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">How does VPN software work?</span></h1></header>\r\n<p class=\"align-left\">So what does VPN do? Basically, a VPN is a group of computers or networks, which are connected over the Internet. For businesses, VPN services serve as avenues for getting access to networks when they are not physically on the same network. Such a service can also be used to encrypt communications over public networks.</p>\r\n<p class=\"align-left\">VPNs are usually deployed through local installation or by logging on to a service’s website. To give you an idea as to how VPN works, the software allows your computer to basically exchange keys with a remote server, through which all data traffic is encrypted and kept secure, safe from prying eyes. It lets you browse the Internet without the worry of being tracked, monitored and identified without permission. A VPN also helps in accessing blocked sites and in circumventing censorship.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the features of VPN software?</span></h1>\r\n<p class=\"align-left\">There are a variety of ways by which you can determine what VPN suits you. Here are some features of software VPN solutions and buying factors that you should consider:<br /><br /></p>\r\n<ul><li><span style=\"font-weight: bold;\">Privacy</span>: You should know what kind of privacy you really need. Is it for surfing, downloading or simply accessing blocked sites? Best of VPN programs offer one or more of these capabilities.</li><li><span style=\"font-weight: bold;\">Software/features</span>: Platforms should not be limited to ease of use, they should include features such as kill switches and DNS leak prevention tools which provide a further layer of protection.</li><li><span style=\"font-weight: bold;\">Security</span>: One should consider the level of security that a service offers. This can prevent hackers and agencies from accessing your data.</li><li><span style=\"font-weight: bold;\">Cross-platform support</span>: A VPN solution should be able to run on any device. To do this, setup guides for different platforms should be provided by the vendor.</li><li><span style=\"font-weight: bold;\">The number of servers/countries</span>: For these services, the more servers VPN there are, the better the service. This allows users to connect from virtually all over the world. It will also enable them to change their locations at will.</li><li><span style=\"font-weight: bold;\">Speed</span>: It’s common knowledge that using VPN comes with reduction in Internet speed. This is due to the fact that signals need to travel long distances and the demands of the encryption and decryption processes. Choose a service that has minimal impact on Internet speed.</li><li><span style=\"font-weight: bold;\">Simultaneous connections</span>: Many services allow users to use only one device at a time. However, many VPN service providers allow customers to connect multiple devices all at the same time.</li></ul>\r\n<p class=\"align-left\"> </p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/VPN_-_Virtual_Private_Network.png","alias":"vpn-virtual-private-network"},"50":{"id":50,"title":"IPC - Information Protection and Control","description":"Information Protection and Control (IPC) is a technology for protecting confidential information from internal threats. IPC solutions are designed to protect information from internal threats, prevent various types of information leaks, corporate espionage, and business intelligence. The term IPC combines two main technologies: encryption of storage media at all points of the network and control of technical channels of information leakage using Data Loss Prevention (DLP) technologies. Network, application and data access control is a possible third technology in IPC class systems. IPC includes solutions of the Data Loss Prevention (DLP) class, a system for encrypting corporate information and controlling access to it. The term IPC was one of the first to use IDC analyst Brian Burke in his report, Information Protection and Control Survey: Data Loss Prevention and Encryption Trends.\r\nIPC technology is a logical continuation of DLP technology and allows you to protect data not only from leaks through technical channels, that is, insiders, but also from unauthorized user access to the network, information, applications, and in cases where the direct storage medium falls into the hands of third parties. This allows you to prevent leaks in those cases when an insider or a person who does not have legal access to data gain access to the direct carrier of information. For example, removing a hard drive from a personal computer, an insider will not be able to read the information on it. This allows you to prevent the compromise of confidential data even in the event of loss, theft or seizure (for example, when organizing operational events by special services specialists, unscrupulous competitors or raiders).\r\nThe main objective of IPC systems is to prevent the transfer of confidential information outside the corporate information system. Such a transfer (leak) may be intentional or unintentional. Practice shows that most of the leaks (more than 75%) do not occur due to malicious intent, but because of errors, carelessness, carelessness, and negligence of employees - it is much easier to detect such cases. The rest is connected with the malicious intent of operators and users of enterprise information systems, in particular, industrial espionage and competitive intelligence. Obviously, malicious insiders, as a rule, try to trick IPC analyzers and other control systems.","materialsDescription":"<span style=\"font-weight: bold; \">What is Information Protection and Control (IPC)?</span>\r\nIPC (English Information Protection and Control) is a generic name for technology to protect confidential information from internal threats.\r\nIPC solutions are designed to prevent various types of information leaks, corporate espionage, and business intelligence. IPC combines two main technologies: media encryption and control of technical channels of information leakage (Data Loss Prevention - DLP). Also, the functionality of IPC systems may include systems of protection against unauthorized access (unauthorized access).\r\n<span style=\"font-weight: bold; \">What are the objectives of IPC class systems?</span>\r\n<ul><li>preventing the transfer of confidential information beyond the corporate information system;</li><li>prevention of outside transmission of not only confidential but also other undesirable information (offensive expressions, spam, eroticism, excessive amounts of data, etc.);</li><li>preventing the transmission of unwanted information not only from inside to outside but also from outside to inside the organization’s information system;</li><li>preventing employees from using the Internet and network resources for personal purposes;</li><li>spam protection;</li><li>virus protection;</li><li>optimization of channel loading, reduction of inappropriate traffic;</li><li>accounting of working hours and presence at the workplace;</li><li>tracking the reliability of employees, their political views, beliefs, collecting dirt;</li><li>archiving information in case of accidental deletion or damage to the original;</li><li>protection against accidental or intentional violation of internal standards;</li><li>ensuring compliance with standards in the field of information security and current legislation.</li></ul>\r\n<span style=\"font-weight: bold; \">Why is DLP technology used in IPC?</span>\r\nIPC DLP technology supports monitoring of the following technical channels for confidential information leakage:\r\n<ul><li>corporate email;</li><li>webmail;</li><li>social networks and blogs;</li><li>file-sharing networks;</li><li>forums and other Internet resources, including those made using AJAX technology;</li><li>instant messaging tools (ICQ, Mail.Ru Agent, Skype, AOL AIM, Google Talk, Yahoo Messenger, MSN Messenger, etc.);</li><li>P2P clients;</li><li>peripheral devices (USB, LPT, COM, WiFi, Bluetooth, etc.);</li><li>local and network printers.</li></ul>\r\nDLP technologies in IPC support control, including the following communication protocols:\r\n<ul><li>FTP;</li><li>FTP over HTTP;</li><li>FTPS;</li><li>HTTP;</li><li>HTTPS (SSL);</li><li>NNTP;</li><li>POP3;</li><li>SMTP.</li></ul>\r\n<span style=\"font-weight: bold; \">What information protection facilities does IPC technology include?</span>\r\nIPC technology includes the ability to encrypt information at all key points in the network. The objects of information security are:\r\n<ul><li>Server hard drives;</li><li>SAN;</li><li>NAS;</li><li>Magnetic tapes;</li><li>CD/DVD/Blue-ray discs;</li><li>Personal computers (including laptops);</li><li>External devices.</li></ul>\r\nIPC technologies use various plug-in cryptographic modules, including the most efficient algorithms DES, Triple DES, RC5, RC6, AES, XTS-AES. The most used algorithms in IPC solutions are RC5 and AES, the effectiveness of which can be tested on the project [distributed.net]. They are most effective for solving the problems of encrypting data of large amounts of data on server storages and backups.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/IPC_-_Information_Protection_and_Control.png","alias":"ipc-information-protection-and-control"},"51":{"id":51,"title":"PaaS - Platform as a service","description":"<span style=\"font-weight: bold; \">Platform as a Service (PaaS)</span> or <span style=\"font-weight: bold; \">Application Platform as a Service (aPaaS)</span> or <span style=\"font-weight: bold; \">platform-based service</span> is a category of cloud computing services that provides a platform allowing customers to develop, run, and manage applications without the complexity of building and maintaining the infrastructure typically associated with developing and launching an app.\r\n<span style=\"font-weight: bold; \">PaaS can be delivered in three ways:</span>\r\n<span style=\"font-weight: bold;\">As a public cloud service</span> from a provider, where the consumer controls software deployment with minimal configuration options, and the provider provides the networks, servers, storage, operating system (OS), middleware (e.g. Java runtime, .NET runtime, integration, etc.), database and other services to host the consumer's application.\r\n<span style=\"font-weight: bold;\">As a private service</span> (software or appliance) behind a firewall.\r\n<span style=\"font-weight: bold;\">As software</span> deployed on a public infrastructure as a service.\r\n<span style=\"color: rgb(97, 97, 97); \">The original intent of PaaS technology was to simplify the code-writing process for developers, with the infrastructure and operations handled by the PaaS provider. Originally, all PaaSes were in the public cloud. Because many companies did not want to have everything in the public cloud, private and hybrid PaaS options (managed by internal IT departments) were created.</span>\r\n<span style=\"color: rgb(97, 97, 97); \">PaaS provides an environment for developers and companies to create, host and deploy applications, saving developers from the complexities of the infrastructure side (setting up, configuring and managing elements such as servers and databases).</span>\r\n<span style=\"color: rgb(97, 97, 97); \">PaaS products can improve the speed of developing an app, and allow the consumer to focus on the application itself. With PaaS, the consumer manages applications and data, while the provider (in public PaaS) or IT department (in private PaaS) manages runtime, middleware, operating system, virtualization, servers, storage and networking.</span>\r\n<span style=\"color: rgb(97, 97, 97); \">PaaS offerings may also include facilities for application design, application development, testing and deployment, as well as services such as team collaboration, web service integration, and marshalling, database integration, security, scalability, storage, persistence, state management, application versioning, application instrumentation, and developer community facilitation. Besides the service engineering aspects, PaaS solutions include mechanisms for service management, such as monitoring, workflow management, discovery and reservation.</span>\r\nThere are various types of PaaS providers. All offer application hosting and a deployment environment, along with various integrated services. Services offer varying levels of scalability and maintenance. Developers can write an application and upload it to a PaaS platform that supports their software language of choice, and the application runs on that PaaS.","materialsDescription":"<h1 class=\"align-center\">How PaaS works</h1>\r\n<p class=\"align-left\">PaaS does not replace a company's entire IT infrastructure for software development. It is provided through a cloud service provider's hosted infrastructure with users most frequently accessing the offerings through a web browser. PaaS can be delivered through public, private and hybrid clouds to deliver services such as application hosting and Java development.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Other PaaS services include:</span></p>\r\n<ul><li>Development team collaboration</li><li>Application design and development</li><li>Application testing and deployment</li><li>Web service integration</li><li>Information security</li><li>Database integration</li></ul>\r\n<p class=\"align-left\">Users pay for PaaS on a per-use basis. However, different platform as a service providers charge a flat monthly fee for access to the platform and its applications.</p>\r\n<h1 class=\"align-center\">What are the types of PaaS?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Public PaaS</span></li></ul>\r\nA public PaaS allows the user to control software deployment while the cloud provider manages the delivery of all other major IT components necessary to the hosting of applications, including operating systems, databases, servers and storage system networks. \r\nPublic PaaS vendors offer middleware that enables developers to set up, configure and control servers and databases without the necessity of setting up the infrastructure side of things. As a result, public PaaS and IaaS (infrastructure as a service) run together, with PaaS operating on top of a vendor's IaaS infrastructure while leveraging the public cloud. \r\n<ul><li><span style=\"font-weight: bold; \">Private PaaS</span></li></ul>\r\nA private PaaS is usually delivered as an appliance or software within the user's firewall which is frequently maintained in the company's on-premises data center. A private PaaS software can be developed on any type of infrastructure and can work within the company's specific private cloud. Private PaaS allows an organization to better serve developers, improve the use of internal resources and reduce the costly cloud sprawl that many companies face.\r\n<ul><li><span style=\"font-weight: bold; \">Hybrid PaaS </span></li></ul>\r\nCombines public PaaS and private PaaS to provide companies with the flexibility of infinite capacity provided by a public PaaS model and the cost efficiencies of owning an internal infrastructure in private PaaS. Hybrid PaaS utilizes a hybrid cloud.\r\n<ul><li><span style=\"font-weight: bold; \">Communication PaaS </span></li></ul>\r\nCPaaS is a cloud-based platform that allows developers to add real-time communications to their apps without the need for back-end infrastructure and interfaces. Normally, real-time communications occur in apps that are built specifically for these functions. Examples include Skype, FaceTime, WhatsApp and the traditional phone. CPaaS provides a complete development framework for the creation of real-time communications features without the necessity of a developer building their own framework.\r\n<ul><li><span style=\"font-weight: bold; \">Mobile PaaS</span> </li></ul>\r\nMPaaS is the use of a paid integrated development environment for the configuration of mobile apps. In an mPaaS, coding skills are not required. MPaaS is delivered through a web browser and typically supports public cloud, private cloud and on-premises storage. The service is usually leased with pricing per month, varying according to the number of included devices and supported features.\r\n<ul><li><span style=\"font-weight: bold; \">Open PaaS</span></li></ul>\r\nIt is a free, open source, business-oriented collaboration platform that is attractive on all devices and provides useful web apps, including calendar, contacts and mail applications. OpenPaaS was designed to allow users to quickly deploy new applications with the goal of developing a PaaS technology that is committed to enterprise collaborative applications, specifically those deployed on hybrid clouds.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/PaaS_-_Platform_as_a_service.png","alias":"paas-platform-as-a-service"},"52":{"id":52,"title":"SaaS - software as a service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as "on-demand software", and was formerly referred to as "software plus services" by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term "Software as a Service" (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure. While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies. Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\"> </p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png","alias":"saas-software-as-a-service"},"53":{"id":53,"title":"DaaS - Desktop as a Service","description":"<span style=\"font-weight: bold; \">DaaS (Desktop as a service)</span> is a cloud computing offering in which a third party hosts the back end of a virtual desktop infrastructure (VDI) deployment.\r\nWith DaaS services, desktop operating systems run inside virtual machines on servers in a cloud provider's data center. All the necessary support infrastructure, including storage and network resources, also lives in the cloud. As with on-premises VDI, a DaaS providers stream virtual desktops over a network to a customer's endpoint devices, where end users may access them through client software or a web browser.\r\nThough it sounds a lot like VDI, there is a vital difference between DaaS and VDI. VDI refers to when virtual desktops are served through on-premise servers maintained by in-house IT teams. It’s the traditional way to deploy and manage virtual desktops. But since it’s on-premise, VDI technology technology must be maintained, managed, and upgraded in-house whenever necessary.\r\nDaaS service on the other hand, is a cloud-based virtual desktop solution that separates virtual desktops from on-premise servers, enabling brands to leverage a third-party hosting provider. It’s like VDI, but in the cloud instead of in the back of the office. \r\nHowever, it’s not necessary to choose one or the other. These two approaches can complement each other. Some users prefer to have a DaaS desktop overlay of their VDI deployment. For example, the Desktop as a Service providers allow the user to modernize legacy applications with zero code refactoring. Not all legacy Windows apps perform well in a DaaS environment, due to latency or hardware requirements. \r\nThe modern workplace requires agility, leading to many companies embracing mobile working and Bring Your Own Device (BYOD) policies against a backdrop of increased concern about security risk, compliance requirements and the ever-present need to reduce overheads. This is why, over a decade after analysts predicted the rise of remote desktop as a service, it is now finally being taken up in volume.\r\nBy adopting Desktop as a Service, companies can address the issues associated with end-user computing while giving their staff more freedom and increasing productivity. The pain associated with managing a multitude of devices, including those not supplied by the company, is eliminated. While remaining compliant, companies can greatly reduce risks. ","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">How does desktop as a service work?</span></h1>\r\nDaaS architecture is multi-tenant, and organizations purchase the service through a subscription model -- typically based on the number of virtual desktop instances used per month.\r\nIn the desktop-as-a-service delivery model, the cloud computing provider manages the back-end responsibilities of data storage, backup, security and upgrades. While the provider handles all the back-end infrastructure costs and maintenance, customers usually manage their own virtual desktop images, applications and security, unless those desktop management services are part of the subscription.\r\nTypically, an end user's personal data is copied to and from their virtual desktop during logon and logoff, and access to the desktop is device-, location- and network-independent.\r\n<h1 class=\"align-center\">The benefits of Desktop as a Service</h1>\r\nMany organisations are undergoing digital transformation, and modernising the workplace is often a stream within the wider strategy. In order to manage remote and multi-device workforces using DaaS, you should think about the following seven benefits and how this will change, and hopefully improve, your currently way of working.\r\n<span style=\"font-weight: bold;\">The modern workplace.</span> Digital transformation is redefining what we think about the workplace. At the heart of this evolution is technology and the introduction of digital-first natives into the workplace. Allowing staff to work remotely, through DaaS in cloud and via their own devices is a surefire way to attract and retain the best talent.\r\n<span style=\"font-weight: bold;\">Cost.</span> As with many cloud initiatives, DaaS pricing moves from CAPEX to OPEX, leaving you more cash in the bank to spend on growing your business. Per desktop pricing enables you to know exactly what workforce expansion will cost the IT department, removing unforeseen infrastructure or hardware purchases as this is handled by the provider, who bundle everything in with the price of each desktop.Virtual machines use the compute power of the data centre rather than their local machines, placing less demand on the endpoint. <span style=\"font-weight: bold;\"></span>\r\n<span style=\"font-weight: bold;\">Scalability</span>. Due to the ‘...as a service’ delivery model, DaaS platform enables you to add user workstations fast and easily. This is particularly handy when your organisation utilises contract resource or temporary project teams, as there’s no hardware to procure, meaning you have the flexibility to create a desktop almost instantly and delete it when no longer required. This also puts you in control.\r\n<span style=\"font-weight: bold;\">Control.</span> DaaS helps you manage the risks that naturally come with giving your staff the freedom to work anywhere and on any device. It enables you to control the essentials such as data access and compliance without being overly restrictive. You no longer have to worry about what data is held on a user’s device as the data remains in the data centre at all times. This gives you control over all company assets because access can be revoked with the touch of a button.\r\n<span style=\"font-weight: bold;\">Management.</span> With an increasingly dispersed workforce, rolling out new applications or patching existing software has become more of a logistical problem than a technical one. Trying to coordinate people bringing in physical devices to be patched is a real issue for many companies, something which is eliminated completely with DaaS. You operate on one central image (or a small number of images based on persona), a change is made once, and everyone is on the latest version. It removes the need to standardise builds of end-user compute hardware as DaaS applications will run on almost any device no matter its configuration.\r\n<span style=\"font-weight: bold;\">Security.</span> DaaS moves the security risk from hundreds of end-user devices and put it all into the controlled and managed environment of a data centre. Lost or stolen laptops no longer provide a security risk. No data is on the local machine. As DaaS removes the need to create VPNs to access applications and data held by the company it also removes the problem of users trying to bypass the security in the belief that it will make their life easier. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/DaaS_-_Desktop_as_a_Service.png","alias":"daas-desktop-as-a-service"},"54":{"id":54,"title":"MDM - master data management","description":"<span style=\"font-weight: bold; \">Master data management (MDM)</span> is the core process used to manage, centralize, organize, categorize, localize, synchronize and enrich master data according to the business rules of the sales, marketing and operational strategies of your company. \r\nIt is a technology-enabled discipline in which business and IT work together to ensure the uniformity, accuracy, stewardship, semantic consistency and accountability of the enterprise’s official shared master data assets. Master data is the consistent and uniform set of identifiers and extended attributes that describes the core entities of the enterprise including customers, prospects, citizens, suppliers, sites, hierarchies and chart of accounts.\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Essential Master Data Management Capabilities</span></p>\r\n<span style=\"font-weight: bold; \">Flexible and multi-domain.</span>An extensible master data repository with flexible data modeling features provides a centralized view of all relationships between data types, clarifying complex cross-domain relationships, providing a flexible and multi-domain master data software.\r\n<span style=\"font-weight: bold; \">Multi-style MDM.</span> Master Data Management platform should support all four main styles of MDM:\r\n<span style=\"font-style: italic;\">Centrally authored:</span> In this style data is authored in the MDM, other systems subscribe to the MDM for master data (or the MDM pushes the data into downstream applications).\r\n<span style=\"font-style: italic;\">Consolidation:</span> Source systems feed data into the MDM for consolidation into golden records\r\n<span style=\"font-style: italic;\">Coexistence:</span> A mashup of centrally authored and consolidation that allows for creation of data in multiple systems.\r\n<span style=\"font-style: italic;\">Registry:</span> Rather than consolidating records, joining/aligning unique identifiers from across all the systems into join tables.\r\n<span style=\"font-weight: bold; \">Real-time, secure data.</span> The top MDM software today allow you to publish and subscribe to data on demand, providing accurate master data to systems when and how you need it without compromising security. With real-time data, users can better react to the data and make faster decisions based on the insights discovered.\r\n<span style=\"font-weight: bold; \">Data and Workflow visualization.</span> Master Data Management software provides a data visualization component that allows you to identify and easily fix quality issues. The capability can also helps users collaborate to constantly make improvements, monitor processes, and create dashboards for actionable data analysis.\r\n<span style=\"font-weight: bold; \">A customizable, business-friendly user interface.</span> A zero coding visual design time environment allows you to develop custom UIs using simple drag and drop actions. You can design cleaner, simpler, and more flexible role-based user interfaces for your Master Database Management system.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Things to Look for in MDM Management Software</h1>\r\n<p class=\"align-left\">Because MDM is such a major task, you need the right software solution to assist you. The good news is that you have plenty of selections to choose from. The hard part is deciding on one. Here are a handful of features to look for:</p>\r\n<span style=\"font-weight: bold;\">Flexibility.</span> MDM isn’t a static issue. MDM software vendors continually updating products, so solutions will change rather dramatically over the course of a few months or years. With that being said, it’s smart to look at flexibility when it comes to master data management tools list. You may have a very specific need now, but will your solution allow you to address a future need that looks considerably different? \r\n<span style=\"font-weight: bold;\">Modeling.</span> Can you leverage the data model(s) of the member applications and eliminate the need to model? It could save you time, money, and help your master data be readily consumed without requiring additional transformation from an abstract data model to the data model in the member application(s). \r\n<span style=\"font-weight: bold;\">Cost.</span> While it shouldn’t be the only factor, money is obviously something that must be considered in the context of budgeting. This may be one of the first factors you use to narrow your choices. If you know you can only spend X dollars, then there’s no point in evaluating selections that cost more.\r\n <span style=\"font-weight: bold;\">Scalability.</span> How well does the solution scale? Your business is a fluid entity that will grow, contract, stagnate, grow again, etc. There’s no point in investing in thebest master data management tools that can only be used at your current size. Find one that easily grows and contracts in a cost-effective manner.\r\n <span style=\"font-weight: bold;\">Integration.</span> The final thing to think about is integration. Since the point of MDM software is to create a centralized destination for data, you need to carefully ensure that it will work with your current setup.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/MDM_-_master_data_management1.png","alias":"mdm-master-data-management"},"58":{"id":58,"title":"CAD for mechanical engineering - Computer-Aided Design","description":"The term "CAD in engineering" usually refers to packages that perform the functions of CAD/CAM/CAE/PDM, that is, computer-aided design, preproduction and design, and engineering data management.\r\nThe first CAD-systems appeared at the stage of computing technology - in the 60s. It was at General Motors that an interactive graphic production preparation system was created, and its creator, Dr. Patrick Henretti (the founder of CAD), was a manufacturing and consulting company (MCS), which had a huge impact on the development of this industry. industry. According to analysts, MCS ideas are based on almost 70% of modern CAD systems. In the early 80s, when the computing power of computers grew significantly, the first CAM packages appeared on the scene, which partially automate the production process using CNC programs and CAE products designed to analyze complex structures. Thus, by the mid-80s, the CAD system in mechanical engineering has a form that still exists. This year there were new players of the "middle weight category". Increased competition has stimulated product development: thanks to a convenient graphical user interface, their use has increased significantly, new solid state modeling mechanisms ACIS and Parasolid have appeared, which are currently used in many modern CAD systems, and the functionality has been significantly expanded.\r\nAccording to the analytical company Daratech, in 1999 the sales of CAD/CAM systems increased by 11.1% over the year, in 2000 by 4.7%, in 2001 by 3.5%, and in 2002 - by 1.3% (preliminary estimate). We can say that the transition to the new century has become a turning point for the CAD market. In this situation, two main trends emerged in the foreground. A striking example of the first trend is the purchase of EDS in 2001 by two well-known developers representing CAD systems - Unigraphics and SDRC, the second is the actively promoted PLM (Product Lifecycle Management) concept, which provides access to information throughout its life cycle.\r\nTraditionally, CAD products in mechanical engineering are divided into four classes: the heavy, medium, light and mature market. Such a classification has developed historically, and although there has long been talk that the boundaries between classes are about to be erased, they remain, since the systems still differ in price and functionality. As a result, now in this area there are several powerful systems, a kind of "oligarchs" of the CAD world, stably developing products of the middle class and inexpensive, easy-to-use programs that are widely distributed. There is also the so-called "non-class stratum of society", the role of which is performed by various specialized solutions.","materialsDescription":" <span style=\"font-weight: bold;\">Why implement CAD?</span>\r\nAt present, computer-aided design (CAD) systems of various types are commonly used at machine-building enterprises. Over the long history of use, they have proven their effectiveness and economic feasibility. However, most system manufacturers cannot give a clear and unambiguous answer, what economic effect will the purchase of their software bring?\r\nWhen choosing one or another system, it is difficult to unambiguously understand which solution will be the most suitable for an organization and why the introduction of CAD is generally necessary? To answer these questions, it is necessary, first of all, to determine the factors by which the economic efficiency of the implementation and use of the system is achieved, as well as refer to the world experience of using CAD systems.\r\nOne of the leaders conducting research in this area is the international research agency Aberdeen Group, which, together with Autodesk, since 2007, has issued a number of reports on this topic:\r\n<ul><li>Additional strategies for building digital and physical prototypes: how to avoid a crisis situation when developing products?</li><li>System design: Development of new products for mechatronics.</li><li>Technical Change Management 2.0: Intelligent Change Management to optimize business solutions.</li><li>Design without borders. Revenue growth through the use of 3D technology.</li></ul>\r\nThe organizations participating in the research were divided into three groups according to how they fulfill their calendar and budget: 20% are best-in-class companies (leading companies), 50% are companies with industry averages and 30% are companies with results below average. Then a comparative analysis was conducted to understand which processes, ways of organizing work and technology were more often used by the best-in-class companies.\r\nAccording to the results of research, the main economic factors affecting the economic efficiency of using CAD are time and money spent on developing prototypes of products of machine-building organizations, as well as time and costs of making changes to prototypes and manufactured products.\r\nThe participating companies were also interviewed about the main factors that, in their opinion, are the most significant prerequisites for the use of computer-aided design tools.\r\n<ul><li>91% of respondents put in the first place a reduction in product design time,</li><li>in second place with 38% - reducing the cost of design,</li><li>further follow: increase in manufacturability of designed products (30%), acceleration of product modifications in accordance with the requirements of Customers (product customization) - 15%.</li></ul>\r\nAn interesting feature is that, despite the great opportunities to reduce costs, as in previous studies, the key factor is the possibility of reducing the design time.\r\n<span style=\"font-weight: bold;\">Why use CAD the best engineering companies?</span>\r\nThe functionality of CAD, which is used by machine-building enterprises to achieve the above effects, can be divided into the following main areas:\r\n<ul><li>Development of the project concept in digital format.</li><li>Creation, optimization and approval of projects.</li><li>Design of electrical and mechanical parts.</li><li>Product data management.</li><li>Visualization of product solutions, reviews, sales and marketing.</li></ul>\r\nIt should be noted that the product data management functionality relates more to PDM / PLM solutions, however, computer-aided design systems are an integral part of them.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CAD_for_mechanical_engineering_-_Computer-Aided_Design.png","alias":"cad-for-mechanical-engineering-computer-aided-design"},"59":{"id":59,"title":"SCADA - Supervisory Control And Data Acquisition","description":"<span style=\"font-weight: bold; \">SCADA</span> stands for <span style=\"font-weight: bold; \">Supervisory Control and Data Acquisition</span>, a term which describes the basic functions of a SCADA system. Companies use SCADA systems to control equipment across their sites and to collect and record data about their operations. SCADA is not a specific technology, but a type of application. Any application that gets operating data about a system in order to control and optimise that system is a SCADA application. That application may be a petrochemical distillation process, a water filtration system, a pipeline compressor, or just about anything else.\r\nSCADA solutions typically come in a combination of software and hardware elements, such as programmable logic controllers (PLCs) and remote terminal units (RTUs). Data acquisition in SCADA starts with PLCs and RTUs, which communicate with plant floor equipment such as factory machinery and sensors. Data gathered from the equipment is then sent to the next level, such as a control room, where operators can supervise the PLC and RTU controls using human-machine interfaces (HMIs). HMIs are an important element of SCADA systems. They are the screens that operators use to communicate with the SCADA system.\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">The major components of a SCADA technology include:</span></p>\r\n<ul><li><span style=\"font-weight: bold;\">Master Terminal Unit (MTU).</span> It comprises a computer, PLC and a network server that helps MTU to communicate with the RTUs. MTU begins communication, collects and saves data, helps to interface with operators and to communicate data to other systems.</li><li><span style=\"font-weight: bold;\">Remote Terminal Unit (RTU).</span> RTU is used to collect information from these sensors and further sends the data to MTU. RTUs have the storage capacity facility. So, it stores the data and transmits the data when MTU sends the corresponding command.</li><li><span style=\"font-weight: bold;\">Communication Network (defined by its network topology).</span> In general, network means connection. When you tell a SCADA communication network, it is defined as a link between RTU in the field to MTU in the central location. The bidirectional wired or wireless communication channel is used for the networking purpose. Various other communication mediums like fiber optic cables, twisted pair cables, etc. are also used.</li></ul>\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Objectives of Supervisory Control and Data Acquisition system</span></p>\r\n<ul><li><span style=\"font-weight: bold;\">Monitor:</span> SCADA control system continuously monitors the physical parameters</li><li><span style=\"font-weight: bold;\">Measure:</span> It measures the parameter for processing</li><li><span style=\"font-weight: bold;\">Data Acquisition:</span> It acquires data from RTU, data loggers, etc</li><li><span style=\"font-weight: bold;\">Data Communication:</span> It helps to communicate and transmit a large amount of data between MTU and RTU units</li><li><span style=\"font-weight: bold;\">Controlling:</span> Online real-time monitoring and controlling of the process</li><li><span style=\"font-weight: bold;\">Automation:</span> It helps for automatic transmission and functionality</li></ul>\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Who Uses SCADA?</h1>\r\nSCADA systems are used by industrial organizations and companies in the public and private sectors to control and maintain efficiency, distribute data for smarter decisions, and communicate system issues to help mitigate downtime. Supervisory control systems work well in many different types of enterprises because they can range from simple configurations to large, complex installations. They are the backbone of many modern industries, including:\r\n<ul><li>Energy</li><li>Food and beverage</li><li>Manufacturing</li><li>Oil and gas</li><li>Power</li><li>Recycling</li><li>Transportation</li><li>Water and waste water</li><li>And many more</li></ul>\r\nVirtually anywhere you look in today's world, there is some type of SCADA monitoring system running behind the scenes: maintaining the refrigeration systems at the local supermarket, ensuring production and safety at a refinery, achieving quality standards at a waste water treatment plant, or even tracking your energy use at home, to give a few examples. Effective SCADA systems can result in significant savings of time and money. Numerous case studies have been published highlighting the benefits and savings of using a modern SCADA software.\r\n<h1 class=\"align-center\">Benefits of using SCADA software</h1>\r\nUsing modern SCADA software provides numerous benefits to businesses, and helps companies make the most of those benefits. Some of these advantages include:\r\n<span style=\"font-weight: bold; \">Easier engineering:</span> An advanced supervisory control application such provides easy-to-locate tools, wizards, graphic templates and other pre-configured elements, so engineers can create automation projects and set parameters quickly, even if they don't have programming experience. In addition, you can also easily maintain and expand existing applications as needed. The ability to automate the engineering process allows users, particularly system integrators and original equipment manufacturers (OEM), to set up complex projects much more efficiently and accurately.\r\n<span style=\"font-weight: bold; \">Improved data management:</span> A high-quality SCADA system makes it easier to collect, manage, access and analyze your operational data. It can enable automatic data recording and provide a central location for data storage. Additionally, it can transfer data to other systems such as MES and ERP as needed. \r\n<span style=\"font-weight: bold; \">Greater visibility:</span> One of the main advantages of using SCADA software is the improvement in visibility into your operations. It provides you with real-time information about your operations and enables you to conveniently view that information via an HMI. SCADA monitoring can also help in generating reports and analyzing data.\r\n<span style=\"font-weight: bold; \">Enhanced efficiency:</span> A SCADA system allows you to streamline processes through automated actions and user-friendly tools. The data that SCADA provides allows you to uncover opportunities for improving the efficiency of the operations, which can be used to make long-term changes to processes or even respond to real-time changes in conditions.\r\n<span style=\"font-weight: bold; \">Increased usability:</span> SCADA systems enable workers to control equipment more quickly, easily and safely through an HMI. Rather than having to control each piece of machinery manually, workers can manage them remotely and often control many pieces of equipment from a single location. Managers, even those who are not currently on the floor, also gain this capability.\r\n<span style=\"font-weight: bold; \">Reduced downtime:</span> A SCADA system can detect faults at an early stage and push instant alerts to the responsible personnel. Powered by predictive analytics, a SCADA system can also inform you of a potential issue of the machinery before it fails and causes larger problems. These features can help improve the overall equipment effectiveness (OEE) and reduce the amount of time and cost on troubleshooting and maintenance.\r\n<span style=\"font-weight: bold;\">Easy integration:</span> Connectivity to existing machine environments is key to removing data silos and maximizing productivity. \r\n<span style=\"font-weight: bold;\">Unified platform:</span>All of your data is also available in one platform, which helps you to get a clear overview of your operations and take full advantage of your data. All users also get real-time updates locally or remotely, ensuring everyone on your team is on the same page.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SCADA__-_Supervisory_Control_And_Data_Acquisition.png","alias":"scada-supervisory-control-and-data-acquisition"},"60":{"id":60,"title":"GIS - Geographic information system","description":"<span style=\"font-weight: bold; \">A geographic information system (GIS)</span> is a framework for gathering, managing, and analyzing data. Rooted in the science of geography, GIS integrates many types of data. It analyzes spatial location and organizes layers of information into visualizations using maps and 3D scenes. With this unique capability, GIS reveals deeper insights into data, such as patterns, relationships, and situations — helping users make smarter decisions.\r\n <span style=\"font-weight: bold; \">GIS applications</span> are tools that allow users to create interactive queries (user-created searches), analyze spatial information, edit data in maps, and present the results of all these operations. GIS (more commonly GIScience) sometimes refers to geographic information science (GIScience), the science underlying geographic concepts, applications, and systems. Since the mid-1980s, geographic information systems have become valuable tool used to support a variety of city and regional planning functions.\r\nGIS can refer to a number of different technologies, processes, techniques and methods. It is attached to many operations and has many applications related to engineering, planning, management, transport/logistics, insurance, telecommunications, and business. For that reason, GIS and location intelligence applications can be the foundation for many location-enabled services that rely on analysis and visualization.\r\nGIS can relate unrelated information by using location as the key index variable. Locations or extents in the Earth space–time may be recorded as dates/times of occurrence, and x, y, and z coordinates representing, longitude, latitude, and elevation, respectively. All Earth-based spatial–temporal location and extent references should be relatable to one another and ultimately to a "real" physical location or extent. This key characteristic of GIS has begun to open new avenues of scientific inquiry.\r\nGeographic Information Systems are powerful decision-making tools for any business or industry since it allows the analyzation of environmental, demographic, and topographic data. Data intelligence compiled from gis software applications help companies and various industries, and consumers, make informed decisions.\r\n<span style=\"font-weight: bold; \">Mapping.</span> GIS can be used to provide a visual interpretation of data. Google Maps is an excellent example of a web-based GIS mapping solution that people use for everyday navigation purposes.\r\n<span style=\"font-weight: bold; \">Telecom and Network Services.</span> Organizations can incorporate geographic data into their complex network design, optimization, planning, and maintenance activities. This data enhances telecom processes through better customer-relationship management and location services.\r\n<span style=\"font-weight: bold; \">Environmental Impact Analysis.</span> Data gathered via GIS program is vital for conserving natural resources and protecting the environment. Impact statements assess the magnitude of human impact on the environment, which GIS integration helps indicate.\r\n <span style=\"font-weight: bold; \">Agricultural Applications.</span> Geo informatic system data helps create more efficient farming techniques, alongside analyzing soil data in an advanced fashion. This can increase food production in different parts of the world.\r\n<span style=\"font-weight: bold; \">Navigation. </span>Web-based navigation maps use geo info systemsdata to provide the public with useful information. Web maps are regularly updated per GIS information and are used consistently in everyday life.\r\n<span style=\"font-weight: bold; \">Banking.</span> Banking has evolved to become market-driven, and a bank’s success depends mainly on its ability to provide customer-driven services. GIS data plays an essential role in planning, organizing, and decision making in the banking industry.\r\n<span style=\"font-weight: bold; \">Planning and Community Development. </span>GIS data helps us understand and meet global challenges. As GIS technology rapidly advances, there are various innovative applications in the planning sector. GIS tools can be used to integrate geographic intelligence into planning processes, and have the potential to change how we think and behave.","materialsDescription":"<h1 class=\"align-center\">How does GIS work? </h1>\r\nGIS technology applies geographic science with tools for understanding and collaboration. It helps people reach a common goal: to gain actionable intelligence from all types of data.\r\n<ul><li><span style=\"font-weight: bold; \">Maps: </span>maps are the geographic container for the data layers and analytics you want to work with. GIS maps are easily shared and embedded in apps, and accessible by virtually everyone, everywhere.<span style=\"font-weight: bold; \"><br /></span></li><li><span style=\"font-weight: bold; \">Data:</span> GIS integrates many different kinds of data layers using spatial location. Most data has a geographic component. GIS data includes imagery, features, and basemaps linked to spreadsheets and tables.</li><li><span style=\"font-weight: bold; \">Analysis:</span> spatial analysis lets you evaluate suitability and capability, estimate and predict, interpret and understand, and much more, lending new perspectives to your insight and decision-making.</li><li><span style=\"font-weight: bold; \">Apps:</span> apps provide focused user experiences for getting work done and bringing GIS to life for everyone. GIS apps work virtually everywhere: on your mobile phones, tablets, in web browsers, and on desktops.</li></ul>\r\n<h1 class=\"align-center\">What are the benefits benefits of Geographic Information Systems?</h1>\r\nMany different types of information can be compared and contrasted using GIS. The geo information services can include data about people, such as population, income, or education level. It can include information about the landscape, such as the location of streams, different kinds of vegetation, and different kinds of soil. It can include information about the sites of factories, farms, and schools, or storm drains, roads, and electric power lines.\r\nWith GIS technology, people can compare the locations of different things in order to discover how they relate to each other. For example, using GIS, a single map could include sites that produce pollution, such as factories, and sites that are sensitive to pollution, such as wetlands and rivers. Such a map would help people determine where water supplies are most at risk.\r\n<h1 class=\"align-center\">What is GIS Mapping Software?</h1>\r\nGeographic information software lets you produce maps and other graphic displays of geographic information for analysis and presentation. With these capabilities a GIS is a valuable tool to visualize spatial data or to build decision support systems for use in your organization.\r\nA GIS stores data on geographical features and their characteristics. The features are typically classified as points, lines, or areas, or as raster images. On a map city data could be stored as points, road data could be stored as lines, and boundaries could be stored as areas, while aerial photos or scanned maps could be stored as raster images.\r\n<h1 class=\"align-center\">Application of Geographic Information Systems</h1>\r\nGIS can be used as tool in both problem solving and decision making processes, as well as for visualization of data in a spatial environment. Geospatial data can be analyzed to determine (1) the location of features and relationships to other features, (2) where the most and/or least of some feature exists, (3) the density of features in a given space, (4) what is happening inside an area of interest , (5) what is happening nearby some feature or phenomenon, and (6) and how a specific area has changed over time (and in what way).\r\n\r\n\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/GIS_-_Geographic_information_system.png","alias":"gis-geographic-information-system"},"61":{"id":61,"title":"CAM - Computer Aided Manufacturing","description":"Computer-aided manufacturing (CAM) is an application technology that uses computer software and machinery to facilitate and automate manufacturing processes. CAM is the successor of computer-aided engineering (CAE) and is often used in tandem with computer-aided design (CAD).\r\nIn addition to materials requirements, modern CAM systems include real-time controls and robotics.\r\nCAM reduces waste and energy for enhanced manufacturing and production efficiency via increased production speeds, raw material consistency and more precise tooling accuracy.\r\nCAM uses computer-driven manufacturing processes for additional automation of management, material tracking, planning and transportation. CAM also implements advanced productivity tools like simulation and optimization to leverage professional skills.\r\nDepending on enterprise solution and manufacturer, CAM may present inadequacies in the following areas:\r\n<ul><li>Manufacturing process and usage complexity</li><li>Product Lifecycle Management (PLM) and modern enterprise integration</li><li>Machine process automation</li></ul>\r\nModern CAM solutions are scalable and range from discrete systems to multi-CAD 3D integration.\r\nCAM is often linked with CAD for more enhanced and streamlined manufacturing, efficient design and superior machinery automation.","materialsDescription":" <span style=\"font-weight: bold;\">How does CAM work?</span>\r\nComputer-aided manufacturing typically uses software to translate drawings and data into detailed instructions that can drive some sort of automated tool. As an example, a 2D digital drawing can be used to guide a laser or physical cutting tool to cut cladding or other components to fit an architect’s design.\r\nThe programming language generated from the drawing or another data set that is then used to control the machine tool is referred to within the industry as the G Code. This G-code tells the tool how to make something by telling the motors where to move, how fast to move, and what path to follow.\r\n<span style=\"font-weight: bold;\">What is the relationship between CAM, CAD, and BIM?</span>\r\nCAM tends to go hand-in-hand with computer-aided design (CAD) and building information modeling (BIM), at least as far as its application in the construction industry goes. CAD allows architects and members of the design team to make drawings in 2D or create entire 3D models using computer software. This has a number of advantages over traditional pen and paper drawings, including the ability to redraw and redesign easily, to save component parts in databases and (in the case of 3D CAD) the ability to rotate and fly into or through the model.<br />BIM utilizes CAD but allows for collaboration between different design and construction stakeholders, who can work on their own models while accessing and combining with other parties’ models to create a central ‘federated’ BIM model. Additional data relating to elements such as cost and time can also be added.<br />The data from CAD and BIM drawings and models can be extracted and used to create the G Code used in computer-aided manufacturing. That closes the gap existing between the design and manufacturing stages and allows for the accurate realization of drawings, models and designs.\r\n<span style=\"font-weight: bold;\">How is CAM being used in the construction industry?</span>\r\nCAM is being used onsite all around the world, although as of yet, it is still far from commonplace. CAM generally falls into two broad types: reductive and additive.\r\nReductive processes involve getting rid of material, and this includes the previous example of guiding a cutting tool to cut out a section of cladding. These cutting and shaping processes are currently the more commonly used types of CAM, and the laser cutting of sheet metal is certainly becoming more common. CNC (computer numerical control) routing uses a spinning component to carve materials into the desired shape while laser and water cutting can be used on relatively thin panels and pieces.\r\nAdditive processes involve adding material. They are far less common at present, but the arrival of 3D printers makes this a very exciting area. We could see walls and whole structures being ‘printed’, while robotics open up another avenue. Robot bricklayers and saws have already been trialed, and in some cases, deployed on construction sites.\r\nModular construction is another area where the potential for CAM is huge. In this method, buildings and other structures are assembled from components that are prefabricated offsite in manufacturing plants before being transported to the construction site for assembly. Sweden is a world leader in modular construction, with 84% of detached homes in the country using some prefabricated elements. Modular construction is also taking off in Germany and, while it’s not quite as popular in the UK and the USA, advances in CAM technology can be used to greatly enhance the efficiency of the offsite modular building, speeding up and improving the accuracy of the component construction.\r\nOne example of modular building is GSK’s ‘factory in a box’. Created using CAD and BIM systems, this provides a color-coded pharmaceutical factory that can be shipped to developing areas in crates and put together like an altogether more impressive set of flat-pack furniture.\r\n<span style=\"font-weight: bold;\">The benefits of CAM</span>\r\nUsing CAM has a number of benefits when it comes to creating components used in building construction. Compared to manually operated machines, CAM generally offers:\r\n<ul><li>Greater speed in producing components</li><li>Greater accuracy and consistency, with each component or finished product exactly the same</li><li>Greater efficiency as computer controlled machines do not need to take breaks</li><li>High sophistication in terms of following complex patterns like tracks on circuit boards</li></ul>\r\nThere are some limitations. CAM-enabled machines are generally designed for a particular task and are not incredibly versatile, although new systems and designs are emerging all the time.\r\nThey also need upfront investment and skilled operators and programmers. Once in place, however, they could potentially bring large savings in time and efficiency, thereby reducing costs and saving companies thousands.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CAM_-_Computer_Aided_Manufacturing.png","alias":"cam-computer-aided-manufacturing"},"62":{"id":62,"title":"CAE - Computer-aided engineering","description":"Computer-aided engineering (CAE) is the broad usage of computer software to aid in engineering analysis tasks. It includes finite element analysis (FEA), computational fluid dynamics (CFD), multibody dynamics (MBD), durability and optimization.\r\nComputer Software used to analyse CAD geometry tools that have been developed to support these activities are considered CAE tools. CAE tools are being used, for example, to analyse the robustness and performance of components and assemblies. The term encompasses simulation, validation, and optimisation of products and manufacturing tools. In the future, CAE systems will be major providers of information to help support design teams in decision making. Computer-aided engineering is used in many fields such as automotive, aviation, space, and shipbuilding industries.\r\nIn regard to information networks, CAE systems are individually considered a single node on a total information network and each node may interact with other nodes on the network.\r\nCAE systems can provide support to businesses. This is achieved by the use of reference architectures and their ability to place information views on the business process. Reference architecture is the basis from which information model, especially product and manufacturing models.\r\nThe term CAE has also been used by some in the past to describe the use of computer technology within engineering in a broader sense than just engineering analysis. It was in this context that the term was coined by Jason Lemon, founder of SDRC in the late 1970s. This definition is however better known today by the terms CAx and PLM.\r\nCAE areas covered include:\r\n<ul><li>Stress analysis on components and assemblies using Finite Element Analysis (FEA);</li><li>Thermal and fluid flow analysis Computational fluid dynamics (CFD);</li><li>Multibody dynamics (MBD) and Kinematics;</li><li>Analysis tools for process simulation for operations such as casting, molding, and die press forming.</li><li>Optimization of the product or process.</li></ul>\r\nIn general, there are three phases in any computer-aided engineering task:\r\n<ul><li>Pre-processing – defining the model and environmental factors to be applied to it. (typically a finite element model, but facet, voxel and thin sheet methods are also used)</li><li>Analysis solver (usually performed on high powered computers)</li><li>Post-processing of results (using visualization tools)</li></ul>\r\nThis cycle is iterated, often many times, either manually or with the use of commercial optimization software.\r\nEven though CAE has built a strong reputation as a verification, troubleshooting and analysis tool, there is still a perception that sufficiently accurate results come rather late in the design cycle to really drive the design. This can be expected to become a problem as modern products become ever more complex. They include smart systems, which leads to an increased need for multi-physics analysis including controls, and contain new lightweight materials, to which engineers are often less familiar. CAE software companies and manufacturers are constantly looking for tools and process improvements to change this situation. On the software side, they are constantly looking to develop more powerful solvers, better use computer resources and include engineering knowledge in pre- and post-processing. On the process side, they try to achieve a better alignment between 3D CAE, 1D System Simulation and physical testing. This should increase modeling realism and calculation speed. On top of that, they try to better integrate CAE in the overall product lifecycle management. In this way, they can connect product design with product use, which is an absolute must for smart products. Such an enhanced engineering process is also referred to as predictive engineering analytics.","materialsDescription":" <span style=\"font-weight: bold;\">What does Computer-Aided Engineering (CAE) mean?</span>\r\nComputer-aided engineering (CAE) is the process of solving engineering problems through the use of sophisticated, interactive graphical software.\r\nCAE is one of the leading softwares employed by manufacturing organizations to mass produce products in a factory-based environment. It allows for more computations than is possible by hand, especially when it is coupled with optimization systems.\r\nA CAE program is a mathematical model written in a programming language using a set of algortihms that define the manufacturing processes.\r\nThe process starts by first defining the analysis of the mathematical phenomenon. Next, the equations have to be defined. Finally, a model of physical configuration is created.This model may consist of 2-D or 3-D figures/shapes/curves/surfaces. This model is than applied to an actual production mechanism to design and develop the product.\r\nComputer aided engineering is complemented by computer-aided design and computer-aided manufacturing.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CAE_-_Computer-aided_engineering.png","alias":"cae-computer-aided-engineering"},"63":{"id":63,"title":"PDM - Product Data Management","description":"<span style=\"font-weight: bold; \">Product data management (PDM)</span> is a system for managing design data and engineering processes in one central location. Engineering teams use PDM software to organize product-related information, track revisions, collaborate, manage change orders, generate Bills of Materials (BOMs), and more. With a single source for project data, engineers save time and avoid mistakes.\r\nThe product means, as a rule, some kind of high-tech products (automobiles, ships, airplanes, etc.) in the design, production, operation and utilization of which it is necessary to process and control large volumes of engineering and technical data.\r\n<span style=\"font-weight: bold; \">PDM system uses several technologies:</span>\r\n<ul><li>EDM (engineering data management).</li><li>PIM (product information management).</li><li>TDM (technical data management).</li><li>TIM (technical information management).</li><li>Managing images and documents, manipulating information related to the product.</li></ul>\r\nPDM systems provide the data necessary for the correct operation of MRP (material requirements planning) and CRP systems (capacity requirements planning). Unlike traditional databases, product data management system can accumulate data of any format and type: text documents, geometric models, the data needed for automatic production lines, CNC machines, etc. There can be so much data that it can be used as a "digital layout" of the product.\r\nThe PDM integration with existing CAD systems at the enterprise can significantly increase the efficiency of their use. This happens due to the fact that after integration, it becomes possible to organize work on the project in multi-user mode, to exchange information between developers (possibly in different places) in real time. At the same time, in order to avoid unauthorized modification of documents, different access modes are provided to different users.\r\nEnterprise PDM software can help you create better designs, reduce errors, and build a more efficient development cycle with <span style=\"font-weight: bold;\">features </span>including:\r\n<ul><li><span style=\"font-weight: bold;\">CAD file management.</span> Take control of your valuable design files with PDM. Direct CAD-integration keeps your data in sync in real time.</li><li><span style=\"font-weight: bold;\">Revision control.</span> Automatically capture the revision history on documents as you work. Never lose track of changes.</li><li><span style=\"font-weight: bold;\">Business system integration.</span> Integrate design data with systems like MRPs and ERPs.</li><li><span style=\"font-weight: bold;\">Access control.</span> Strengthen data security by controlling access with permissions for version control and retrieval.</li><li><span style=\"font-weight: bold;\">Engineering change orders.</span> Easily manage engineering change orders (ECOs) with a workflows that help automate the process.</li><li><span style=\"font-weight: bold;\">External collaboration.</span> Share 2D or 3D views of your work with others and get comments and feedback directly inside your product.</li></ul>\r\n<br /><br />","materialsDescription":"<h1 class=\"align-center\">What is PDM or PLM software?</h1>\r\n<span style=\"font-weight: bold; \">PLM </span>stands for <span style=\"font-weight: bold; \">Product Lifecycle Management.</span> It’s a tool that guides products through the product development lifecycle. And as products and supply chains get more complex, a way to manage the development process becomes more and more important. PLMs usually give organizations:\r\n<ul><li>Workflows</li><li>Milestones or stage gates</li><li>CAD/BOM syncing</li><li>Change management processes.</li></ul>\r\n<span style=\"font-weight: bold; \">PDM </span>stands for <span style=\"font-weight: bold; \">Product Data Management.</span> Product data management tools manage data as it moves through the product lifecycle. Specifically, product data management solutions keep CAD files organized and version controlled. This is usually achieved with a check-in/check-out file structure and a centralized storage solution, either in an on-premise server, a privately managed network or, increasingly, a cloud server.\r\nIn a nutshell, PLM is responsible for the process and the system that product development happens in. PDM is responsible for managing the actual digital product files that move through that PLM process.\r\nData management system software is focused on capturing and maintaining information on products and/or services through its development and useful life. Typical information managed in the PDM module include:\r\n<ul><li>Brand name;</li><li>Part number;</li><li>Part description;</li><li>Supplier/vendor;</li><li>Vendor part number and description;</li><li>Unit of measure;</li><li>Cost/price;</li><li>Schematic or CAD drawing;</li><li>Material data-sheets.</li></ul>\r\n<h1 class=\"align-center\">Why you need a PDM</h1>\r\nThe problem is that engineering data is clunky and complex. Engineering teams manage enormous assemblies that can only be manipulated by specific programs. Maintaining consistency across versions, especially for companies with global design offices, is difficult. PDM data management software makes this easier by:\r\n<ul><li>Ensuring there’s a single version of every file</li><li>Tracking each change as new versions come in</li><li>Creating unique part numbers for every individual part/file that make up the overall assembly</li><li>Check-in/check-out file formats.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/PDM_-_Product_Data_Management1.png","alias":"pdm-product-data-management"},"64":{"id":64,"title":"PLM - Product Lifecycle Management","description":"<span style=\"font-weight: bold; \">Product lifecycle management,</span> sometimes "product life cycle management", PLM, represents an all-encompassing vision for managing all data relating to the design, production, support and ultimate disposal of manufactured goods. Product life management concepts were first introduced where safety and control have been extremely important, notably the aerospace, medical device, military and nuclear industries. These industries originated the discipline of configuration management (CM), which evolved into electronic data management systems (EDMS), which then further evolved to product data management (PDM).\r\nOver the last ten years, manufacturers of instrumentation, industrial machinery, consumer electronics, packaged goods and other complex engineered products have discovered the benefits of PLM management and are adopting efficient PLM software in increasing numbers.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">The PLM Stages</span></p>\r\n<span style=\"font-weight: bold; \">Beginning of Life (BOL):</span> The beginning of life phase includes all of the design and manufacturing, which consists of the initial conceptualization and development, and any prototypes built. Initial development has multiple sub-actions that identify all the requirements, concepts, and necessary testing. \r\n<span style=\"font-weight: bold; \">Middle of Life (MOL):</span> The middle of life phase is post-manufacturing, when your product is distributed, used, and serviced. At this point, your product is in the hands of the end user. You can collect data on any failures, maintenance rates, and user experience to get information for immediate fixes and future development.\r\n<span style=\"font-weight: bold; \">End of Life (EOL):</span> The end of life phase is the retiring, recycling, or disposing of your product. At this point, the reverse logistics happen for the company. EOL starts when users no longer have a need for the product. At this stage, companies collect information about what parts and materials are still valuable.\r\n<span style=\"font-weight: bold;\">Product lifecycle management software</span> is used to deliver all kinds of products to market, which means there are a lot of different providers out there. Its purpose today is to help organizations: \r\n<ol><li>Develop new products using CAD software</li><li>Produce and manufacture new products</li><li>Bring those products to market</li></ol>\r\nAnd increasingly, product life management software has to process the feedback from the market back to the design and production processes. To achieve these goals, product lifecycle management solutions have to do four things:\r\n<ul><li>Link together CAD metadata with a bill of materials</li><li>Manage workflows for organizations needed to bring products to market</li><li>Manage product data as they move through the product development lifecycle stages</li><li> Hook in auxiliary suppliers and business stakeholders to a shared version of truth or single source of truth.</li></ul>\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Top PLM System Software Requirements</h1>\r\n<span style=\"font-weight: bold; \">Bill of Materials.</span> Having a common source of information across your company is incredibly important during product development. That’s why a bill of materials (BOM) is key to include in your list of product lifecycle management requirements. At the very least, your system should provide a single definition of a particular product and its components. More advanced options include features specifically designed for different team members such as designers, engineers and other professionals who frequently collaborate.\r\n<span style=\"font-weight: bold; \">Computer-Aided Design Management.</span> Managing your CAD activities and documents is more than useful when it comes to PLM. Your solution should be able to manage changes to product configurations while maintaining the functional and physical attributes of a product throughout its lifecycle. Production engineering changes should proliferate throughout your processes, with the changes evident in the subsequent BOMs and plans.\r\n<span style=\"font-weight: bold; \">Manufacturing Product Management.</span> During a product’s lifecycle, you want to keep an eye on your portfolio. With portfolio management, users can determine the proper investment balance to maximize their research and development investment returns. Some systems provide strategy tools to spotlight priorities and support planning. Top PLM software can even determine the best possible investment scenario. Users can also track project progress to completion, which is automatically documented in the product record. This allows greater insight into your processes, facilitating better resource management and allocation.\r\n<span style=\"font-weight: bold; \">Product Regulation and Governance.</span> Failing to follow regulation and compliance standards is one of the quickest ways to earn your business a bad reputation. But having the right tools built into your product life management system can make staying compliant much easier than it would be otherwise. Your solution should be able to centralize relevant information and documentation, making it easier for enterprise organizations to achieve and maintain compliance. You also may choose a system that can comply with medical, environmental, safety, FSA and ISO standards depending on your industry.\r\n<span style=\"font-weight: bold; \">Project and Component Maintenance.</span> Project management tools are vital for providing users visibility into daily processes and progress. These features include tracking and scheduling capabilities, which enable you to manage product development along with resource allocation in real time. Users can also see upcoming milestones and constraints for further planning.\r\n<span style=\"font-weight: bold; \">Quote Process Management.</span> Data from many different sources is often needed during the quote process. PLM’s inherent coordination capabilities gather and organize data pertaining to product design to support your engineering teams. This includes teams developing engineer-to-order and configure-to-order products. The system only shares the necessary data, meaning your team members can spend more time focusing on their work and less on hunting down information. \r\n<span style=\"font-weight: bold; \">Risk Management. </span>This feature brings risks to users’ attention, allowing them to manage, report and mitigate those instabilities. Reducing risks early on prevents issues from growing as they move through product development unseen, reducing the overall cost of development. Some systems do this by “detecting” or “highlighting” risks, whereas some systems simply offer full visibility through PM tools.\r\n<span style=\"font-weight: bold;\">Workflow and Change Management.</span> Plainly said, this suite of PLM software tools gives users insight into product activities. Users can determine phases for a project, as well as assign milestones to keep projects on track. Some systems allow users to see all pending and implemented changes, as well as all items that endure the subsequent effects. This visibility extends to portfolio and resource management, also.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/PLM_-_Product_Lifecycle_Management.png","alias":"plm-product-lifecycle-management"},"66":{"id":66,"title":"BPM - Business Process Management","description":"<span style=\"font-weight: bold; \">Business process management (BPM)</span> is a discipline in operations management in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. BPM focuses on improving corporate performance by managing business processes. Any combination of methods used to manage a company's business processes is BPM. Processes can be structured and repeatable or unstructured and variable.\r\nAs an approach, BPM sees processes as important assets of an organization that must be understood, managed, and developed to announce and deliver value-added products and services to clients or customers. This approach closely resembles other total quality management or continuous improvement process methodologies. ISO 9000 promotes the process approach to managing an organization.<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">Successfully employing BPM usually involves the following:</span>\r\nOrganizing around outcomes not tasks to ensure the proper focus is maintained\r\nCorrecting and improving processes before (potentially) automating them; otherwise all you’ve done is make the mess run faster\r\nEstablishing processes and assigning ownership lest the work and improvements simply drift away – and they will, as human nature takes over and the momentum peters out\r\nStandardizing processes across the enterprise so they can be more readily understood and managed, errors reduced, and risks mitigated\r\nEnabling continuous change so the improvements can be extended and propagated over time\r\nImproving existing processes, rather than building radically new or “perfect” ones, because that can take so long as to erode or negate any gains achieved\r\n<span style=\"font-weight: bold; \">Business Process Management Software (BPMS)</span> is a process automation tool. It helps you map out your everyday processes to identify and eliminate bottlenecks, control your company’s costs, make your day-to-day processes as efficient as possible, and ensure the effectiveness of the people involved in your processes. A business process management solution to a company’s needs begins with the alignment of business goals with an eye toward creating value through process change initiatives. This alignment leads to a thorough understanding and design of representative processes typically following an industry standard framework \r\nA BPM based foundation provides for complete lifecycle management of business processes, integration across technologies, and imbeds efficiency among people, processes, and technologies.\r\nCommercial business process management tools tend to center on the automation of business processes, essentially moving them from manual pen-and-paper endeavors to effortless automated transactions. BPM software products track how business information is used and then maps the relevant business process and ensure that transactions are done accordingly. This effectively shows where data and process bottlenecks occur and highlights various deficiencies in business processes, including areas where resources are wasted, allowing managers streamline and optimize those processes.\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">There are three key types of BPMS:</span></p>\r\n<span style=\"font-weight: bold; \">Efficiency Monitors:</span>Monitors every system of the enterprise for inefficiency in the processes by following it from start to finish. BPM program accurately pinpoints weakness and bottlenecks where customers might get frustrated and discontinue transactions and processes.\r\n<span style=\"font-weight: bold; \">Workflow Software:</span> Uses detailed maps of an existing processes and tries to streamline them by optimizing certain steps. BPM workflow software cannot suggest improvements to the process, only optimize it, so this software is only as good as the process itself.\r\n<span style=\"font-weight: bold; \">Enterprise Application Integration Tools:</span> A mixture of efficiency monitors, process and workflow management, EAI software is used to integrate legacy systems into new systems. This software can be used to map points for integrating old and new systems, optimizing their information-gathering characteristics and increasing the efficiency of system communications.<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\">What Are the Types of Business Process Management Software?</h1>\r\n<p class=\"align-center\">There are <span style=\"font-weight: bold; \">three basic kinds</span> of BPM frameworks:</p>\r\n<span style=\"font-weight: bold; \">Horizontal frameworks.</span>They deal with design and development of business processes. They are generally focused on technology and reuse.\r\n<span style=\"font-weight: bold; \">Vertical BPM frameworks.</span> This focuses on specific sets of coordinated tasks, using pre-built templates which can be easily deployed and configured.\r\n<span style=\"font-weight: bold; \">Full-service BPM suites.</span> They have five basic components: Process discovery and project scoping; Process modeling and design; Business rules engine; Workflow engine; Simulation and testing.\r\n<p class=\"align-center\">There are <span style=\"font-weight: bold; \">two types of BPM software</span> as it pertains to deployment:<span style=\"font-weight: bold; \"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">On-premise</span> business process management (BPM). This has been the norm for most enterprises.</p>\r\n<span style=\"font-weight: bold; \">Software as a Service (SaaS).</span> Advances in cloud computing have led to an increased interest in various “software-on-demand” offerings.\r\n<h1 class=\"align-center\">What are BPM Tools?</h1>\r\n<span style=\"font-weight: bold; \">Business Process Management (BPM) tools</span> are used for automating, measuring and optimizing business processes. BPM automation tools use workflow and collaboration to provide meaningful metrics to business leaders.\r\n<span style=\"font-weight: bold; \">Misconceptions about BPM Tools.</span> There’s a common misconception that BPM tools do not easily demonstrate their benefit to the organization. While the benefit from using BPM tools can be hard to quantify, it can be expressed more effectively in terms of business value.\r\n<span style=\"font-weight: bold; \">Process Management Tools.</span> Tools that allow process managers (those that are responsible for organizing the process or activity) to secure the resources needed to execute it, and measure the results of the activity, providing rewards or corrective feedback when necessary. Process manager tools also allows process managers to change and improve the process whenever possible.\r\n<span style=\"font-weight: bold;\">Process Modeling Tools.</span> Software tools that let managers or analysts create business process diagrams. Simple tools only support diagramming. Professional Process Modeling Tools store each model element in a database so that they can be reused on other diagrams or updated. Many business process improvement software supports simulation or code generation.<br /><br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/BPM_-_Business_Process_Management.png","alias":"bpm-business-process-management"},"67":{"id":67,"title":"WMS - Warehouse Management System","description":"<span style=\"font-weight: bold; \">A warehouse management system (WMS)</span> is software and processes that allow organizations to control and administer warehouse operations from the time goods or materials enter a warehouse until they move out. \r\nA WMS handles the orchestration of <span style=\"font-weight: bold; \">tasks </span>involved with:<span style=\"font-style: italic;\"></span>\r\n- Inbound and outbound operations\r\n- Inventory tracking\r\n- Processing orders and shipments\r\n- Inventory cycle counts\r\n- Order processing and shipping\r\nUsing a database that has been configured to support the operation of a warehouse, a warehouse system is a powerful tool to drive efficiency and accuracy across the business.The warehouse management software provides the means of warehouse control, enabling facility managers to have visibility into processes, labor resource activity, and much more.\r\nData involving operational processes flows into the warehouse system software from automated data capture methods such as barcode scanners, mobile computers and RFID enabled devices. The data is then used throughout the system to track inventory through the progression of warehouse processes.\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Types of warehouse management systems</span></p>\r\n<p class=\"align-left\">WMS come in a variety of types and implementation methods, and the type typically depends on the size and nature of the organization. They can be <span style=\"font-weight: bold; \">stand-alone systems</span> or <span style=\"font-weight: bold; \">modules </span>in a larger enterprise resource planning (ERP) system or supply chain execution suite.</p>\r\n<p class=\"align-left\">They can also <span style=\"font-weight: bold; \">vary</span> widely <span style=\"font-weight: bold; \">in complexity.</span> Some small organizations may use a simple series of hard copy documents or spreadsheet files, but most larger organizations - from small to medium-sized businesses to enterprise companies - use complex and smart warehouse system. Some warehouse management solutions are designed specifically for the size of the organization, and many vendors have versions of WMS products that can scale to different organizational sizes. Some organizations build their own warehouse software from scratch, but it's more common to implement a WMS from an established vendor.</p>\r\n<p class=\"align-left\">A WMS can also be designed or configured for the <span style=\"font-weight: bold; \">organization's specific requirements</span>; for example, an e-commerce vendor might use a WMS that has different functions than a brick-and-mortar retailer. Additionally, an enterprise WMS may also be designed or configured specifically for the types of goods the organization sells; for example, a sporting goods retailer would have different requirements than a grocery chain.</p>\r\n<p class=\"align-left\"> </p>","materialsDescription":"<h1 class=\"align-center\">How does using a Warehouse Management System help a business be more competitive?</h1>\r\nToday, businesses across the supply chain use warehouses to store goods on their way to customers. Whether the goods are destined for consumers, retailers, manufacturers or other business entities, it is important that whatever goods are ordered, shipped and delivered are processed properly, quickly, reliably and accurately.\r\nThe speed at which operational processes are performed, whether in a fulfillment center, third party logistics warehouse or distribution center is often a critical factor. \r\nUsing a WMS products that is appropriate for the needs of your operation can help you optimize operational processes for greater efficiency, enhance labor productivity, provide valuable insight into your operation and enable you to compete for, win and retain clients.\r\nHere are some other reasons why using a management warehouse system gives your business a competitive edge:\r\n<ul><li><span style=\"font-weight: bold; \">Enables stringent inventory management and inventory control capabilities.</span></li></ul>\r\n Helps ensure optimal handling, storage, processing and tracking of inventory. Increased operational efficiency helps keep costs and errors down, critical in attracting and retaining clients.\r\n<ul><li><span style=\"font-weight: bold; \">Real time information visibility.</span></li></ul>\r\nThese days, data is seamlessly transmitted across the warehouse and along the supply chain. Using warehouse software solutions with automated data collection such as barcode scanners, mobile computers or RFID enables the capture and use of vital information for quick decision making and planning.\r\n<ul><li><span style=\"font-weight: bold; \">Automated operations reduce errors, wasted time and inefficiency from manual operations and workarounds.</span></li></ul>\r\nMany warehousing management solutions are now workflow-based or workflow-driven. This means that the WMS can automate the execution of work, step-by-step to ensure greater accuracy. Not only is this important for efficiency and error reduction but also for ensuring that quality control and quality assurance processes are carried out in conjunction with established SOPs. This can prove especially critical when dealing with temperature-sensitive products, fragile inventory and perishable goods.\r\n<ul><li><span style=\"font-weight: bold; \">Speed, agility and reliability of warehouse operations.</span></li></ul>\r\nSpeed and agility are critical factors in warehouse operations and provide keen competitive advantage, especially if you are competing against a rival that is still using a legacy WMS or no system at all. A cutting-edge warehouse management software solutions make use of data to plan, execute and report on operations reliably, quickly and efficiently and can adapt to changing business conditions.\r\n<ul><li><span style=\"font-weight: bold; \">Enhanced workforce productivity, essential to daily operations.</span></li></ul>\r\nUsing a WMS helps provide your business with key metrics to use to properly manage, train and engage with your workforce. Getting the most work done in less time with fewer errors means that there will be less work done researching and correcting errors and billing. This lowers the burden on customer service representatives so that they can focus on providing top quality support.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/WMS_-_Warehouse_Management_System.png","alias":"wms-warehouse-management-system"},"70":{"id":70,"title":"OLAP - online analytical processing","description":"<span style=\"font-weight: bold; \">OLAP (online analytical processing)</span> is a computing method that enables users to easily and selectively extract and query data in order to analyze it from different points of view. OLAP business intelligence queries often aid in trends analysis, financial reporting, sales forecasting, budgeting and other planning purposes.\r\nTo facilitate this kind of analysis, data is collected from multiple data sources and stored in data warehouses then cleansed and organized into <span style=\"font-weight: bold; \">data cubes.</span> Each OLAP cube contains data categorized by dimensions (such as customers, geographic sales region and time period) derived by dimensional tables in the data warehouses. Dimensions are then populated by members (such as customer names, countries and months) that are organized hierarchically.\r\nAnalysts can then perform five types of online analytical processing system operations against these multidimensional databases: \r\n<ol><li><span style=\"font-weight: bold; \">Roll-up.</span> Also known as consolidation, or drill-up, this operation summarizes the data along the dimension.</li><li><span style=\"font-weight: bold; \">Drill-down.</span> This allows analysts to navigate deeper among the dimensions of data, for example drilling down from "time period" to "years" and "months" to chart sales growth for a product.</li><li><span style=\"font-weight: bold; \">Slice. </span>This enables an analyst to take one level of information for display</li><li><span style=\"font-weight: bold; \">Dice. </span>This allows an analyst to select data from multiple dimensions to analyze</li><li><span style=\"font-weight: bold; \">Pivot.</span> Analysts can gain a new view of data by rotating the data axes of the cube.</li></ol>\r\nOLAP software then locates the intersection of dimensions, such as all products sold in the Eastern region above a certain price during a certain time period, and displays them. The result is the "measure"; each OLAP cube has at least one to perhaps hundreds of measures, which are derived from information stored in fact tables in the data warehouse.\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Types of OLAP: </span></p>\r\n<ul><li><span style=\"font-weight: bold;\">Relational online analytical processing (ROLAP):</span> ROLAP is an extended RDBMS along with multidimensional data mapping to perform the standard relational operation.</li><li><span style=\"font-weight: bold;\">Multidimensional OLAP (MOLAP):</span> MOLAP Implementes operation in multidimensional data.</li><li><span style=\"font-weight: bold;\">Hybrid OnlineAnalytical Processing (HOLAP):</span> In HOLAP approach the aggregated totals are stored in a multidimensional database while the detailed data is stored in the relational database. This offers both data efficiency of the ROLAP model and the performance of the MOLAP model.</li><li><span style=\"font-weight: bold;\">Desktop OLAP (DOLAP):</span> In Desktop OLAP system, a user downloads a part of the data from the database locally, or on their desktop and analyze it. DOLAP is relatively cheaper to deploy as it offers very few functionalities compares to other OLAP tools.</li><li><span style=\"font-weight: bold;\">Web based OLAP (WOLAP):</span> Web OLAP which is OLAP system accessible via the web browser. WOLAP is a three-tiered architecture. It consists of three components: client, middleware, and a database server.</li><li><span style=\"font-weight: bold;\">Mobile OLAP:</span> Mobile OLAP process helps users to access and analyze OLAP data using their mobile devices</li><li><span style=\"font-weight: bold;\">Spatial OLAP:</span> SOLAP is created to facilitate management of both spatial and non-spatial data in a Geographic Information system (GIS) </li></ul>","materialsDescription":"<h1 class=\"align-center\">Implementing an OLAP Solution</h1>\r\nImplementation of OLAP depends not only on the type of software, but also on underlying data sources and the intended business objective(s). Each industry or business area is specific and requires some degree of customized modeling to create multidimensional “cubes” for data loading and reporting building, at minimum. An OLAP program might be intended for dynamic reporting for finance professionals, with source data originating in an ERP system. Or a solution might address a medical institution’s activities as concerns patient analysis. All of which is to say that customers need to have clear objectives in mind for an intended solution, and start to consider product selection on that basis. Another factor to consider in an OLAP implementation is the delivery to end users: does the initial user base want to adopt a new front end, or is there a preference for utilizing a dashboard? Or perhaps users are better served by a dynamic spreadsheet “delivery” system to achieve, for example, a collaborative budgeting and forecasting solution.\r\n<h1 class=\"align-center\">Advantages and Disadvantages of OLAP</h1>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Advantages</span></p>\r\n<ul><li>OLAP is a platform for all type of business includes planning, budgeting, reporting, and analysis.</li><li>Information and calculations are consistent in an OLAP cube. This is a crucial benefit.</li><li>Quickly create and analyze "What if" scenarios</li><li>Easily search OLAP database for broad or specific terms.</li><li>OLAP provides the building blocks for business modeling tools, Data mining tools, performance reporting tools.</li><li>Allows users to do slice and dice cube data all by various dimensions, measures, and filters.</li><li>It is good for analyzing time series.</li><li>Finding some clusters and outliers is easy with OLAP.</li><li> It is a powerful visualization online analytical process system which provides faster response times</li></ul>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Disadvantages</span></p>\r\n<ul><li>OLAP requires organizing data into a star or snowflake schema. These schemas are complicated to implement and administer.</li><li>You cannot have large number of dimensions in a single OLAP cube.</li><li>Transactional data cannot be accessed with OLAP system.</li><li>Any modification in an OLAP cube needs a full update of the cube. This is a time-consuming process.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/OLAP_-__online_analytical_processing.png","alias":"olap-online-analytical-processing"},"72":{"id":72,"title":"LMS - Learning Management System","description":"A<span style=\"font-weight: bold; \"> learning management system (LMS</span>) is a software application for the administration, documentation, tracking, reporting, and delivery of educational courses, training programs, or learning and development programs. \r\n<ul><li><span style=\"font-weight: bold; \">L — Learning. </span>With an LMS, you can create a single source of online courses and training materials. This will become a unique source of knowledge in your area so that you can keep and increase the in-house expertise of your company.</li><li><span style=\"font-weight: bold; \">M — Management.</span> You can manage courses and learners, and even improve your own efficiency. Unlike file-sharing services, an LMS is not just a heap of files; it’s a well-organized system where you manage the training process. To start training, simply add employees and assign courses.</li><li><span style=\"font-weight: bold; \">S — System.</span> A computer system, to be exact. An LMS automates the most boring and tedious work such as grading, processing statistics, and preparing reports. Plus, you can train your employees without leaving the office, managing all the processes right from your work computer.</li></ul>\r\nThe learning management system concept emerged directly from e-Learning. Although the first LMS appeared in the higher education sector, the majority of the LMSs today focus on the corporate market. Learning Management Systems make up the largest segment of the learning system market. \r\nLearning management systems were designed to identify training and learning gaps, utilizing analytical data and reporting. LMSs are focused on online learning delivery but support a range of uses, acting as a platform for online content, including courses, both asynchronous based and synchronous based. Learning management solutions may offer classroom management for instructor-led training or a flipped classroom, used in higher education, but not in the corporate space. \r\nMost modern learning management systems are web-based. There are a variety of integration strategies for embedding content into LMSs, including AICC, xAPI (also called 'Tin Can'), SCORM (Sharable Content Object Reference Model) and LTI (Learning Tools Interoperability). LMSs were originally designed to be locally hosted on-premises, where the organization purchases a license to a version of the software, and installs it on their own servers and network. Many LMSs are now offered as SaaS (software as a service), with hosting provided by the vendors.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Features Of An LMS</span></p>\r\nAll modern LMSs are loaded with many features. Some of the common features are:\r\n<ul><li><span style=\"font-weight: bold;\">Course content authoring and upload.</span> An LMS lets you author course content and upload course content in a wide variety of formats including audio, video, multimedia, documents, etc.</li><li><span style=\"font-weight: bold;\">User and course management.</span> An LMS offers user management and course management. User enrollment, tagging, course administration, order management, pre-registration and assigning courses can be done semi-automatically.</li><li><span style=\"font-weight: bold;\">Communication management.</span> An LMS can handle all course communications and notifications to concerned users. For example, an LMS can automatically send a notification to all enrolled users when a new assignment is uploaded by the teacher. There is no need to copy and paste contact data or switch between two digital services.<span style=\"font-weight: bold;\"></span></li><li><span style=\"font-weight: bold;\">Report management. </span>An LMS can generate a wide variety of reports, including student progress, score, student engagement, etc. The data can be utilized to gain valuable insight into the effectiveness of the course content.<span style=\"font-weight: bold;\"></span></li><li><span style=\"font-weight: bold;\">Assessment creation and management.</span> Assessments are a key part of any course. An LMS makes it easy to create and manage these assessments, both system evaluated and tutor evaluated. You can get a result in a single click for all students.</li></ul>\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Types of Learning Management Systems</span></h1>\r\n<span style=\"font-weight: bold; \">Free vs. Commercial.</span> This is typically one of the first dilemmas organizations face when choosing an LMS.\r\n<span style=\"font-style: italic; \">Free, open-source software</span> has a pretty clear upside: It’s free. Also, because the source code is open, it can be modified to be highly customizable for each organization. However, most free LMS products tend to be more complicated than commercial products — typically they are utilized by more sophisticated users. \r\n<span style=\"font-style: italic; \">Commercial software</span>, on the other hand, offers users a support staff, and tends to be much easier to deploy, and use. But of course it costs money. Among commercial LMS products, there are typically two main forms: Installed, or the service-based cloud option.\r\n<span style=\"font-weight: bold; \">Installed vs. SaaS.</span> One of the most important elements of an LMS is the ability to scale up or down quickly and easily. Commercial LMS software solutions are typically sold as either a locally hosted enterprise product, which is hosted on an organization’s own servers, or as a Software-as-a-Service (SaaS) offering, which is hosted on the vendor’s servers and is accessible from anywhere (the data is stored in “the cloud”).\r\nGenerally,<span style=\"font-style: italic; \"> cloud-based</span> LMS products offer trainers more flexibility when it comes to scaling up or down. Because the product is sold as a “service” (usually monthly), the burden of making systems upgrades, freeing up bandwidth, and providing IT support falls on the vendor. Because data does not have to be stored on local servers, scalability isn’t a concern; most SaaS LMSs can ramp up or down by thousands of users with ease.\r\nA <span style=\"font-style: italic; \">locally installed LMS</span> offers users the ability to individualize and customize their LMS. So if an organization already has an IT staff in place that can administer the system, handle support and customization and scalability concerns, a locally hosted LMS can be powerful.\r\n<span style=\"font-weight: bold; \">Course-creating or not. </span>Another thing to look for in an LMS is whether it comes with the ability to create training content. In some cases, an LMS is simply a tool to distribute course content, which must be created in a Learning Content Management System elsewhere.\r\nSome LMS systems, however, do come with some authoring tools that allow trainers and designers to develop their own unique content. Other LMS vendors offer separate course-creation tools for purchase, while some offer no authoring tools whatsoever, and instead rely on third-party course materials.\r\n<span style=\"font-weight: bold; \">Integrated. </span>As LMS systems become more sophisticated, one of the most exciting developments is the ability for the system to integrate with other applications your organization already uses — whether that’s internal calendars, email, or social networks. \r\nOther LMS products may also integrate closely with <span style=\"font-style: italic;\">talent management systems</span>, which tend to focus on providing support to Human Resource staff functions like recruiting, performance management, and payroll. Depending on your organization’s needs, you may keep an eye out for an LMS that features this sort of app integration.<span style=\"font-weight: bold; \"></span>\r\n<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Choosing a Learning Management System</span></h1>\r\n<p class=\"align-left\">Choosing the right LMS is crucial to the success of your eLearning strategy. The selection process may seem overly complicated and stressful, but it doesn’t have to be! With these steps to choosing an LMS, you’ll discover a simple and straightforward technique to help you choose perfect LMS for your business needs. </p>\r\n<span style=\"font-weight: bold; \">Identify your audience.</span> Identify exactly what you need from your LMS and who your learning content is aimed towards. This will vary depending on your learner audience and the type of training you wish to deliver.\r\nIf you’re<span style=\"font-weight: bold; \"> </span><span style=\"font-style: italic; \">training your employees,</span> you’ll need an LMS tools to formalize learning processes, like employee onboarding, and improve employee retention.\r\nIf <span style=\"font-style: italic; \">compliance training </span>is your focus, you’ll need an LMS that makes it easy to achieve, maintain, and track compliance.\r\n<span style=\"font-style: italic; \">Customer training</span> delivered through an LMS optimizes onboarding, increases retention and presents opportunities for upselling thanks to customers who complete training having a more thorough understanding of your product or service.\r\nIf you need an LMS for <span style=\"font-style: italic; \">partner training,</span> your priorities will be scaling your partner business while building and protecting your brand. \r\n<span style=\"font-weight: bold; \">Focus on important features. </span>There are many basic LMS’s out there, but your LMS has to support your “need to have” features to ensure it’s fit for purpose. Some examples of invaluable LMS features include:\r\n<ul><li><span style=\"font-weight: bold; \">Ease of use</span> - A platform that’s easy to use ensures your learners and admins can use the LMS without needing training on how to do so. This makes the process of using the LMS a positive experience, increasing engagement.</li><li><span style=\"font-weight: bold; \">Reporting</span> - LMS reporting makes it easy to accurately track learner progression, course status and completion rate, exam results, etc.</li><li><span style=\"font-weight: bold; \">Integrations</span> - By integrating applications you already use in your organization, you’ll get the most efficiency out of your LMS. LMS integration can help increase learner and admin engagement, and delivers a better user experience.</li><li><span style=\"font-weight: bold; \">SCORM and xAPI compliant </span>- Ensuring your LMS is SCORM and xAPI compliant is a pretty essential feature. If the LMS you’re considering isn’t compliant, it’s likely it’s a very basic system.</li><li><span style=\"font-weight: bold; \">Portals</span> - Learning portals offer your learners a great user experience, but also make it possible to manage multiple training audiences in one system.</li></ul>\r\n<span style=\"font-weight: bold; \"><span style=\"color: rgb(97, 97, 97); \">Evaluate each LMS. </span></span><span style=\"color: rgb(97, 97, 97); \">Start evaluating potential contenders by doing an initial round of high-level research to identify systems that appear to meet both your training audience and features list needs. This will become your LMS longlist. Once compiled you can then evaluate each one individually to rule it in or out of the next stage of selection.</span>\r\n<span style=\"font-weight: bold; \">Look beyond the LMS.</span> Go online and research LMS vendors on your shortlist. Find out as much as you can about each company. Once you’re satisfied with the company’s reputation, peer reviews, and support services, sign yourself up for a free trial and demo so that you can see the LMS in action and understand how the system will meet your audience and feature requirements. You could also submit support tickets to each vendor during your free trial to compare the responsiveness and attentiveness of each support team. \r\n<h1 class=\"align-center\"><span style=\"font-weight: bold; \">What are the advantages and disadvantages?</span><span style=\"font-style: italic; \"></span></h1>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\"><span style=\"font-style: italic; \">Advantages:</span></span> </p>\r\nThere are six major advantages of LMS: interoperability, accessibility, reusability, durability, maintenance ability and adaptability, which in themselves constitute the concept of LMS.\r\nOther advantages include:\r\n<ul><li>An LMS supports content in various formats: text, video, audio, etc.</li><li>One can access materials anytime, from everywhere, teachers can modify the content, and students can see the updated material.</li><li>The evaluation of students is easier and fair, based on student attendance and online quizzes.</li><li>Students and teachers can re-use the material every time they need.</li><li>Students can learn collaboratively by setting up a School website with the LMS software and helps "Keeps organizations up-to-date with compliance regulations. If your organization must stay up-to-date with current compliance regulations, then a Learning Management System can be an invaluable tool. Compliance laws change on a regular basis, and updating a traditional course to reflect these changes can be a time-consuming chore.</li></ul>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\"><span style=\"font-style: italic; \">Disadvantages:</span></span></p>\r\nAlthough there are many advantages of LMSs, authors have identified some disadvantages of using these systems.\r\n<ul><li>Implementing an LMS requires a well-built technology infrastructure. Teachers have to be willing to adapt their curricula from face to face lectures to online lectures.</li><li>Expense.</li><li>Difficulty of learning to use authoring software.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/LMS_-_Learning_Management_System1.png","alias":"lms-learning-management-system"},"74":{"id":74,"title":"BRMS - Business Rule Management System","description":"A<span style=\"font-weight: bold; \"> BRMS (Business Rule Management System)</span> is an operating principle, practice or policy of an organisation. It has to be adhered to in order to satisfy either a required common approach to a particular event or regulatory requirements for the industry that the organisation is part of. It is a statement of truth about an organisation and is an attempt to describe the operations of an organisation, not an attempt to prescribe how an organisation should operate.\r\nBusiness Rules Management Software is a software component that is used to define, register, verify consistency, deploy, execute, monitor and manage the variety and complexity of decision logic that is used by operational systems within an organisation or enterprise. This logic, also referred to as business rules, includes policies, requirements, and conditional statements that are used to determine the tactical actions that take place in applications and systems. The BRMS software also provides the ability to define the relationships between different rules, and relate some of these rules to IT applications that are affected or need to enforce one or more of the rules.\r\nA Business Rules Management System Software acts as a central repository for business rules. Decision owners and IT employees can collaborate to develop, version, and edit rules in a single-sourced environment. A BRMS helps businesses automate tasks, improve consistency, and shorten turnaround on policy changes. BRMS vendors provide tools for developing, tracking, and editing business rules. Often, these tools support both programmers and non-programmers. Vendors also provide an engine to simulate and validate business rules before they are implemented. \r\n<p class=\"align-center\">Business Rule Management System includes, at minimum:</p>\r\n<ul><li>A repository, allowing the defined rules to be managed in terms of versions and variants and be available for reuse;</li><li>A development environment, which provides tools for both technical developers and business experts to define and manage the business rules;</li><li>A runtime environment, allowing applications to invoke business rules management and execute it using a business rules engine;</li><li>A management environment that provides the ability to not only monitor the development and runtime environments, but also manage them both.</li></ul>","materialsDescription":"<h1 class=\"align-center\">What are the business rules?</h1>\r\n<div>Business rules are statements that will guide the proper functioning of your business. BRMS rules may be simple, or more complex, even involving rules of logic. But they have the function of basically defining what, where, when, why, and how something must be done within an organization.\r\nBusiness rule management system <span style=\"font-weight: bold;\">example:</span> if your company provides 10% discounts on purchases made through your website on a customer’s birthday, that’s a business rule.\r\nThis benefit (what) should be applied on the customer’s birthday (when), needs to happen in purchases through the site (where), with a value of 10% (how) to please the customer on their day – and, who knows, maybe persuade them (why).\r\nBut you must understand that the rules are as varied as possible and must always be in accordance with the policies, objectives, and specificities of each company.\r\nThey may create advantages associated with:</div>\r\n<ul><li>Reducing costs</li><li>Making company strategies stronger;</li><li>Assisting in decision-making processes;</li><li>Providing greater process control;</li><li>Providing benefits to customers in a controlled and well-planned manner;</li><li>Increasing process agility;</li><li>Reducing problems with customer defaults.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Why use a Business Rules Management System?</span></h1>\r\nA BRMS empowers companies to define and maintain the rules guiding a system’s decision workflow to determine what actions are enabled in any given circumstance. With logic outside the programming code, these systems deliver a profound boost to business agility, productivity and logic accuracy—and in so doing, deliver reliable cost savings and faster rules changes when necessary.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/BRMS_-_Business_Rule_Management_System__1_.png","alias":"brms-business-rule-management-system"},"76":{"id":76,"title":"CPM - Corporate Performance Management","description":"<span style=\"font-weight: bold; \">Corporate performance management (CPM)</span> is an umbrella term that describes the methodologies, metrics, processes and systems used to monitor and manage the business performance of an enterprise. Applications that enable CPM translate strategically focused information to operational plans and send aggregated results. These applications are also integrated into many elements of the planning and control cycle, or they address BAM or customer relationship optimization needs.\r\nCPM must be supported by a suite of analytical applications that provide the functionality to support these processes, methodologies and metrics.\r\n A CPM system is software that monitors and manages an organization's performance, according to key performance indicators. These can be revenue, return on investment, or other corporate strategic goals, such as increasing operational efficiency or improving corporate strategy.\r\nCorporate performance management system supports financial budgeting, planning and forecasting, and help leaders manage strategy and track the company’s financial health against goals. Corporate performance management tools are commonly used by the finance department, but are increasingly designed to be used across the enterprise. All in all, financial corporate performance management helps CFOs and other leaders maintain a clear picture of organizational performance.\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">CPM Software Comparison</span></p>\r\nTo compare different CPM tools, you might want to consider evaluating options based on these factors:\r\n<span style=\"font-weight: bold; \">Finance vs Strategy:</span> Do you care more about strategic planning or financials (such as consolidation and close, reporting, etc)? Financial corporate performance management products rarely do both of these well, so depending on which is your priority, compare tools based on both capabilities. Look at feature ratings for budgeting, planning and forecasting, versus consolidation and close and reporting.\r\n<span style=\"font-weight: bold; \">Deployment type:</span> Corporate performance management solutions may be cloud-based, on-premise, or offer both deployment types.\r\n<span style=\"font-weight: bold; \">Usability:</span> Ease of use is an important factor, even more so if your use of the CPM software will extend beyond the Finance team. Look for comments about usability in pros & cons sections of reviews, and compare how the products rate for usability.\r\n<span style=\"font-weight: bold; \">Reporting:</span> Corporate performance management software is very centered on reporting and the ability to build custom reports. Reviewers often comment on the quality of reporting, and are asked to rate products based on reporting features.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Why is CPM important and who is CPM important for?</h1>\r\nRecent studies have shown that strategy execution is the number one area of focus for senior executives today and CPM performance management is a way to help ensure your strategies get executed. By integrating organizational goals, metrics, and projects, your company is aligned around strategic priorities and can focus on the key drivers of the business.\r\nCPM is important for every company, but especially those looking to:\r\n<ul><li>Remodel their budget</li><li>Reduce costs</li><li>Better align KPIs</li><li>Upgrade their organizational strategy</li><li>Improve the financial planning process<span style=\"font-weight: bold; \"></span></li></ul>\r\n<h1 class=\"align-center\">Importance of Corporate Performance Management Software</h1>\r\nIn the era of business management intelligence, it’s important that corporations embrace processes automation. Here are some of the benefits of adopting an enterprise and corporate performance management solution.\r\n<span style=\"font-weight: bold;\">1. Real-time feedback.</span> Performance management software has smart dashboards which contain every measurable metric a management team may need to use in its decision-making. However, the detail is not in the variety. It’s in the ability to read and use data as changes happen in real-time across all parts of the organization. \r\n<span style=\"font-weight: bold;\">2. Data consolidation for easy management.</span> The tools have the intelligence to gather, group, and combine data from multiple sources, be it departments, spreadsheets, or even companies. \r\n<span style=\"font-weight: bold;\">3. Provide ease of risk management.</span> One significant advantage of CPM is the integration of tools like what-if models. For instance, the model empowers managers to mitigate risks and make informed decisions based on the simulation of the best-worst case scenarios. \r\n<span style=\"font-weight: bold;\">4. Provide simple data feedback and access.</span> Performance management tools enable managers to have ease of access to information while still fostering accuracy and quality. \r\n<span style=\"font-weight: bold;\">5. Ease of collaboration.</span> CPM tools are not only locally integrated but also cloud connected to allows all users to stay in sync across all departments.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CPM_-_Corporate_Performance_Management.png","alias":"cpm-corporate-performance-management"},"77":{"id":77,"title":"SOC - Situation Centre","description":"One of the most pressing tasks facing government bodies and commercial structures is to increase the efficiency of management activities. A modern tool for solving this problem is situational centers, which are complex hardware and software systems for collecting, analyzing and displaying information in a form convenient for making critical decisions.\r\nSituational centers are created for the heads of federal, regional and municipal government bodies, ministries and departments, and large companies. Their main task is to provide information and analytical support for procedures and processes that allow managers to make effective decisions on the current management of headed structures, formulating their development strategies, as well as preventing or eliminating crisis and emergency situations. The structure and composition of the situational site are determined by the specifics of the tasks being solved. As a rule, this is a complex technical complex that includes many subsystems.\r\nThere are many types of command centers. They include: data center management, business application management, civil management, emergency (crisis) management.","materialsDescription":" <span style=\"font-weight: bold;\">What is a Security Operations Center (SOC)?</span>\r\nA SOC is an outsourced office that is completely dedicated to analyzing traffic flow and monitoring for threats and attacks. In today’s world of cyberattacks and data breaches, companies of all sizes need to place an emphasis on securing their technology assets. But due to budget constraints and competing priorities, many organizations can’t afford to employ a full-time in-house IT security team. The smart solution to this problem is to look at partnering with a SOC or security operations center.\r\n<span style=\"font-weight: bold;\">How does a security operations center work?</span>\r\nUntil the recent rise of cloud computing, standard security practice was for a company to choose a traditional software as a product (SaaP) malware scanning solution either via download or, in ancient days, a CD-Rom that arrived via mail. They’d add to that a firewall installed at the edge of the network, and trust that those measures would keep their data and systems safe. Today’s reality is a far different environment, with threats being cast all across the net as hackers invent new ways to launch profitable and sophisticated attacks like ransomware.\r\nA SOC is an example of the software as a service (SaaS) software model in that it operates in the cloud as a subscription service. In this context, it provides a layer of rented expertise to a company’s cybersecurity strategy that operates 24/7 so that networks and endpoints are constantly being monitored. If a vulnerability is found or an incident is discovered, the SOC will engage with the on-site IT team to respond to the issue and investigate the root cause.\r\nIndividual SOC cybersecurity providers offer different suites of products and services. However, there is a core set of operational functions that a SOC must perform in order to add value to an organization.\r\n<ol><li><span style=\"font-weight: bold;\">Asset Survey:</span> In order for a SOC to help a company stay secure, they must have a complete understanding of what resources they need to protect. Otherwise, they may not be able to protect the full scope of the network. An asset survey should identify every server, router, firewall under enterprise control, as well as any other cybersecurity tools actively in use.</li><li><span style=\"font-weight: bold;\">Log Collection:</span> Data is the most important thing for a SOC to function properly and logs serve as the key source of information regarding network activity. The SOC should set up direct feeds from enterprise systems so that data is collected in real-time. Obviously, humans cannot digest such large amounts of information, which is why log scanning tools powered by artificial intelligence algorithms are so valuable for SOCs, though they do pose some interesting side effects that humanity is still trying to iron out.</li><li><span style=\"font-weight: bold;\">Preventative Maintenance:</span> In the best-case scenario, the SOC is able to prevent cyberattacks from occurring by being proactive with their processes. This includes installing security patches and adjusting firewall policies on a regular basis. Since some cyberattacks actually begin as insider threats, a SOC must also look within the organization for risks also.</li><li><span style=\"font-weight: bold;\">Continuous Monitoring:</span> In order to be ready to respond to a cybersecurity incident, the SOC must be vigilant in its monitoring practices. A few minutes can be the difference between blocking an attack and letting it take down an entire system or website. SOC tools run scans across the company’s network to identify potential threats and other suspicious activity.</li><li><span style=\"font-weight: bold;\">Alert Management:</span> Automated systems are great at finding patterns and following scripts. But the human element of a SOC proves it's worth it when it comes to analyzing automated alerts and ranking them based on their severity and priority. SOC staff must know what responses to take and how to verify that an alert is legitimate.</li><li><span style=\"font-weight: bold;\">Root Cause Analysis:</span> After an incident occurs and is resolved, the job of the SOC is just beginning. Cybersecurity experts will analyze the root cause of the problem and diagnose why it occurred in the first place. This feeds into a process of continuous improvement, with security tools and rules being modified to prevent future occurrences of the same incident.</li><li><span style=\"font-weight: bold;\">Compliance Audits:</span> Companies want to know that their data and systems are safe but also that they are being managed in a lawful manner. SOC providers must perform regular audits to confirm their compliance in the regions where they operate. What is a SOC report and what is a SOC audit? Anything that pulls data or records from cybersecurity functions of an organization. What is SOC 2? It’s a special auditing procedure related to information security and privacy.</li></ol>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SOC_-_Situation_Centre.png","alias":"soc-situation-centre"},"78":{"id":78,"title":"PAM - privileged access management","description":"<span style=\"font-weight: bold;\">PAM - Privileged Access Management</span> tools help organizations provide secure privileged access to critical assets and meet compliance requirements by managing and monitoring privileged accounts and access. <span style=\"font-weight: bold;\">Privilege management tools offer features that enable security and risk leaders to:</span>\r\n<ul><li>Discover privileged accounts on systems, devices and applications for subsequent management.</li><li>Automatically randomize, manage and vault passwords and other credentials for administrative, service and application accounts.</li><li>Control access to privileged accounts, including shared and “firecall” (emergency access) accounts.</li><li>Isolate, monitor, record and audit privileged access sessions, commands and actions</li></ul>\r\nTo achieve these goals, privileged access management solutions typically take the credentials of privileged accounts – i.e. the admin accounts – and put them inside a secure repository (a vault), isolating the use of privileged accounts to reduce the risk of those credentials being stolen. Once inside the repository, system administrators need to go through the privilege management system to access their credentials, at which point they are authenticated and their access is logged. When a credential is checked back in, it is reset to ensure administrators have to go through the PAM system next time they want to use the credential.\r\n<span style=\"font-weight: bold;\">Privileged Access Management software by Gartner has the following subcategories:</span>\r\n<ol><li>Shared access password manager (SAPM)</li><li>Superuser password manager (SUPM)</li><li>Privileged session manager (PSM)</li><li>Application access password manager (AAPM)</li></ol>\r\nPAM password vaults (SAPM) provides an extra layer of control over admins and password policies, as well as monitoring trails of privileged access to critical systems. Passwords can follow a veriety of password policies and can even be disposable. Session brokers, or PSMs, take privileged access to another level, ensuring that administrators never see the passwords, their hardened proxy servers such as jump servers also monitor active sessions and enable reviewers to stop admin sessions if they see something wrong. Similarly, AAPMs can release credentials just-in-time for application-to-application communication, and even modify startup scripts to replace hard-coded passwords with API calls to the password vault.","materialsDescription":"<h1 class=\"align-center\">What are privileged accounts?</h1>\r\n<p class=\"align-left\">In a least privileged environment, most users are operating with non-privileged accounts 90-100% of the time. Non-privileged accounts, also called least privileged accounts (LUA) general consist of the following two types:</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Standard user accounts</span> have a limited set of privileges, such as for Internet browsing, accessing certain types of applications (e.g., MS Office, etc.), and for accessing a limited array of resources, which is often defined by role-based access policies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Guest user accounts </span>possess fewer privileges than standard user accounts, as they are usually restricted to just basic application access and Internet browsing.</p>\r\n<p class=\"align-left\">A privileged account is considered to be any account that provides access and privileges beyond those of non-privileged accounts. A privileged user is any user currently leveraging privileged access, such as through a privileged account. Because of their elevated capabilities and access, privileged users/privileged accounts pose considerably larger risks than non-privileged accounts /non-privileged users. Here are <span style=\"font-weight: bold;\">examples of privileged accounts commonly in use across an organization: </span></p>\r\n<ul><li><span style=\"font-weight: bold; \">Local administrative accounts.</span> Non-personal accounts providing administrative access to the local host or instance only.<span style=\"font-weight: bold; \"></span></li><li><span style=\"font-weight: bold; \">Domain administrative accounts.</span> Privileged administrative access across all workstations and servers within the domain.<span style=\"font-weight: bold; \"></span></li><li><span style=\"font-weight: bold; \">Break glass (also called emergency or firecall) accounts. </span> Unprivileged users with administrative access to secure systems in the case of an emergency.<span style=\"font-weight: bold; \"></span></li><li><span style=\"font-weight: bold; \">Service accounts.</span> Privileged local or domain accounts that are used by an application or service to interact with the operating system.</li><li><span style=\"font-weight: bold; \">Active Directory</span> or domain service accounts. Enable password changes to accounts, etc.</li><li><span style=\"font-weight: bold; \">Application accounts.</span> Used by applications to access databases, run batch jobs or scripts, or provide access to other applications.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: bold; \">What are the Privileged Access Management features?</span></h1>\r\nPrivileged access management is important for companies that are growing or have a large, complex IT system. Many popular vendors have begun offering enterprise PAM tools such as BeyondTrust, Centrify, CyberArk, SecureLink and Thycotic.\r\n<span style=\"font-weight: bold;\">Privileged access management tools and software typically provide the following features:</span>\r\n<ul><li>Multi-factor authentication (MFA) for administrators.</li><li>An access manager that stores permissions and privileged user information.</li><li>A password vault that stores secured, privileged passwords.</li><li>Session tracking once privileged access is granted.</li><li>Dynamic authorization abilities. For example, only granting access for specific periods of time.</li><li>Automated provisioning and deprovisioning to reduce insider threats.</li><li>Audit logging tools that help organizations meet compliance.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: bold; \">How is PAM Different from Identity Access Management (IAM)?</span></h1>\r\nPrivileged access management system is sometimes confused with Identity Access Management (IAM). IAM focuses on authenticating and authorizing all types of users for an organization, often including employees, vendors, contractors, partners, and even customers. IAM manages general access to applications and resources, including on-prem and cloud and usually integrates with directory systems such as Microsoft Active Directory.\r\nPAM access management focuses on privileged users, administrators or those with elevated privileges in the organization. PAM systems are specifically designed to manage and guarantee secure privileged access of these users to critical resources.\r\nOrganizations need both tools if they are to protect against attacks. IAM systems cover the larger attack surface of access from the many users across the organization’s ecosystem. PAM focuses on privileged users—but privileged access management products are important because while they cover a smaller attack surface, it’s a high-value surface and requires an additional set of controls normally not relevant or even appropriate for regular users (such as session recording). ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/PAM_-_privileged_access_management.png","alias":"pam-privileged-access-management"},"80":{"id":80,"title":"VMS - Video Management Solution","description":"Video management systems and video analytics are intellectual elements of a comprehensive security system for any organization and enterprise.\r\nVideo Management Systems (VMS) provide video camera management, video stream distribution and image display to security monitors, quick and effective incident response, access rights to control video cameras and video archive and prompt notification of security incidents.\r\nVideo analytics is a key element of any video surveillance system, as it allows you to automate the main tasks of protecting objects and territories, namely, the prediction and detection of potential risks, tracking and recognition of objects.\r\nThe images from video surveillance cameras are transmitted to the video content storage server, and using specialized software, they are automatically analyzed and processed, and the results are output to the administrator or head of the security system.","materialsDescription":"<span style=\"font-weight: bold;\">What is Video Management Software?</span>\r\nVideo management software (VMS) is a part of a video surveillance system that allows the user to access real-time videos, record, store and playback recorded videos and derive useful insights of the surveillance site.\r\n<span style=\"font-weight: bold;\">When to upgrade a Video Surveillance System?</span>\r\nCurrent Video Management Systems are capable of offering much more than just surveillance, hence, upgrading a VMS system becomes as important as upgrading the other assets of the business. A VMS system can be upgraded when an organization is:\r\n<ul><li>Using a traditional CCTV surveillance system (Old equipment and cameras)</li><li>Incurring increased maintenance costs of the existing surveillance system</li><li>Expanding from Single site to multiple sites (Small to medium to large-sized enterprises)</li><li>In the need of Intelligent Video Analytics for monitoring sites, employees or business processes</li><li>Requiring Video Analytics to improve the site operations to benefit the customers, VMS users or employees</li><li>In need of VMS system equipment standardization</li></ul>\r\n<span style=\"font-weight: bold;\">What are the factors to consider while selecting video surveillance cameras for the VMS System?</span>\r\nVideo surveillance cameras come in a wide range of sizes, shapes, features, and functions, which are designed to perform in diverse environmental conditions at surveillance sites. There are a few things that users must consider while selecting video surveillance cameras for their VMS system. Users must check:\r\n<ul><li>The camera resolution (image quality)</li><li>Indoor or outdoor camera compatibility</li><li>Wired or wireless cameras</li><li>Light sensitivity of the camera (ability of a surveillance camera to work in low light)</li><li>Shape of the camera (box type, bullet camera or dome camera)</li><li>Frame rate (more frames per second –fps defines video clarity)</li></ul>\r\n<span style=\"font-weight: bold;\">Why should enterprises switch from traditional CCTV systems to cloud-based Video Management Systems?</span>\r\nTraditional CCTV systems are just analog devices with limited functionality to monitor and track the events in the camera vicinity, whereas new age cloud-based video management systems are smart enough to record, store, playback, and analyze the captured events in real-time and later. Cloud-based Video Surveillance systems are equipped with high-quality IP cameras, which provide a high-quality image with better fps for the system network. Storage is never an issue with these systems as all the data is stored on the cloud and can be fetched whenever required. Cloud-based video management systems are easy to install as users can just plug-and-play these devices for small setups. These systems are easily customizable in terms of camera numbers, software features, types of video analytics, etc.\r\n<span style=\"font-weight: bold;\">What are different deployment types of Video Management Software?</span>\r\nVideo Management Software can be classified into three deployment types:\r\n<span style=\"font-style: italic;\">On-premise VMS.</span> On-premise VMS solutions are best suited for managing video surveillance at a single site. All the streaming, recording and management servers, storage devices and applications are installed locally on-site. This allows user to manage their security and connected device ecosystem from the site itself.\r\n<span style=\"font-style: italic;\">Cloud based VMS.</span> The cloud-based VMS, unlike the on-premise VMS, possesses higher flexibility and scalability. It allows the user to manage multiple sites, all at the same time – from any location and at any time.\r\n<span style=\"font-style: italic;\">Hybrid VMS.</span> A hybrid VMS solution is a flexible surveillance solution, which generally comes with the capability of managing both analog and IP video signals simultaneously. It allows the enterprises to have a traditional VMS solution coexist with the functionalities of cloud Video Surveillance.\r\n<span style=\"font-weight: bold;\">What are the benefits of microservice architecture in cloud video management software?</span>\r\nMicroservice architecture based cloud video management software overcomes the limitations of a traditionally designed VMS solution (monolithic architecture) and addresses the evolving security needs of the business. Let’s see how it benefits cloud video management software:\r\n<span style=\"font-style: italic;\">Modularity:</span> Micro-services allows video management software to be designed as a suite of various independent modules that remain integrated through APIs.\r\n<span style=\"font-style: italic;\">Scalability:</span> Cloud-based video management software on microservices is easily scalable, i.e., any of the new services can be added or existing services can be upgraded in the software without affecting the video surveillance.\r\n<span style=\"font-style: italic;\">Flexibility: </span>Through microservice based cloud video management software, users can opt for any new VMS services to be added or removed in their existing software according to their evolving business needs. This can be of great help to the users, as they can follow the pay per feature business model. It also allows developers to choose the programming languages for its development.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/VMS_-_Video_Management_Solution.png","alias":"vms-video-management-solution"},"82":{"id":82,"title":"Unified Communications","description":"Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools. The goal of UC is to enhance business communication, collaboration and productivity. Unified communications do not represent a singular technology; rather, it describes a strategy for integrating interconnected systems of enterprise communication devices and applications that can be used in concert or successively.\r\nSome business communication tools - like Internet Protocol (IP) telephony and video conferencing - facilitate real-time communication, also called synchronous communication. Other enterprise communication tools, like email, facilitate asynchronous communication, which takes place at a person's convenience.\r\nIncreasingly, team collaboration tools have emerged to offer messaging-centric workflows and near-real-time communication. These tools also offer voice and video capabilities, API integrations and, ultimately, expound on instant messaging services by providing better UC features.\r\nThe goal of unified communications is to integrate the software that supports synchronous and asynchronous communication, so the end user has easy access to all tools from whatever device is in use.\r\nA unified communications environment is typically supported by one or more back-end systems, often referred to as UC platforms, that facilitate integration among services, as well as the front-end clients that provide access. For example, a web conferencing system would make use of an audio conferencing system - which, in turn, would be built on an underlying IP telephony platform - and a unified messaging client would allow click-to-talk (CTC), click-to-chat or click-to-video functionality.\r\nUC also supports users moving from one mode of communication to another within the same session. For example, a user may start communicating via email but then decide to escalate the interaction to real-time communication, transitioning the session to a voice call with one click and then to a video conference with another click without any disruption.\r\nUnified communications systems and their components can be deployed on premises, in a public or private cloud, or a combination of all three. Cloud-based unified communications is also called UC as a service (UCaaS). An open source project called WebRTC, for example, enables real-time communications to be embedded into web browsers.\r\nHistorically, single-vendor UC environments have demonstrated the tightest integration and compatibility. Interoperability among vendors remains an ongoing challenge in UC, but it has also been mitigated, in part, by partnerships, common protocols and open APIs.","materialsDescription":" <span style=\"font-weight: bold;\">What technology do unified communications have?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Contrasting unified messaging</span></span>\r\nUnified communications are sometimes confused with unified messaging, but it is distinct. Unified communications refer to both real-time and non-real-time delivery of communications based on the preferred method and location of the recipient; unified messaging culls messages from several sources (such as e-mail, voice mail and faxes), but holds those messages only for retrieval at a later time. Unified communications allow for an individual to check and retrieve an e-mail or voice mail from any communication device at any time. It expands beyond voice mail services to data communications and video services.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Components</span></span>\r\nWith unified communications, multiple modes of business communications are integrated. Unified communications is not a single product but a collection of elements that include:\r\n<ul><li>Call control and multimodal communications</li><li>Presence</li><li>Instant messaging</li><li>Unified messaging</li><li>Speech access and personal assistant</li><li>Conferencing (audio, Web and video)</li><li>Collaboration tools</li><li>Mobility</li><li>Business process integration (BPI)</li><li>Software to enable business process integration</li></ul>\r\nPresence — knowing where intended recipients are, and if they are available, in real-time — is a key component of unified communications. Unified communications integrate all systems a user might already use, and helps those systems work together in real-time. For example, unified communications technology could allow a user to seamlessly collaborate with another person on a project, even if the two users are in separate locations. The user could quickly locate the necessary person by accessing an interactive directory, engage in a text messaging session, and then escalate the session to a voice call or even a video call.\r\nIn another example, an employee receives a call from a customer who wants answers. Unified communications enable that employee to call an expert colleague from a real-time list. This way, the employee can answer the customer faster by eliminating rounds of back-and-forth e-mails and phone-tag.\r\nThe examples in the previous paragraph primarily describe "personal productivity" enhancements that tend to benefit the individual user. While such benefits can be important, enterprises are finding that they can achieve even greater impact by using unified communications capabilities to transform business processes. This is achieved by integrating UC functionality directly into the business applications using development tools provided by many of the suppliers. Instead of the individual user invoking the UC functionality to, say, find an appropriate resource, the workflow or process application automatically identifies the resource at the point in the business activity where one is needed.\r\nWhen used in this manner, the concept of presence often changes. Most people associate presence with instant messaging (IM "buddy lists") the status of individuals is identified. But, in many business process applications, what is important is finding someone with a certain skill. In these environments, presence identifies available skills or capabilities.\r\nThis "business process" approach to integrating UC functionality can result in bottom-line benefits that are an order of magnitude greater than those achievable by personal productivity methods alone.\r\n<span style=\"font-weight: bold;\">Related concepts</span>\r\nUnified communications & collaboration (UCC) is the integration of various communications methods with collaboration tools such as virtual white boards, real-time audio and video conferencing, and enhanced call control capabilities. Before this fusion of communications and collaboration tools into a single platform, enterprise collaboration service vendors and enterprise communications service vendors offered distinctly different solutions. Now, collaboration service vendors also offer communications services, and communications service providers have developed collaboration tools.\r\nUnified communications & collaboration as a service (UCCaaS) is cloud-based UCC platforms. Compared to premises-based UCC solutions, UCCaaS platforms offer enhanced flexibility and scalability due to the SaaS subscription model.\r\nUnified communications provisioning is the act of entering and configuring the settings for users of phone systems, instant messaging, telepresence, and other collaboration channels. Provisioners refer to this process as making moves, adds, changes, and deletes or MAC-Ds.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Unified_Communications.png","alias":"unified-communications"},"146":{"id":146,"title":"ECM - Enterprise Content Management","description":"<span style=\"font-weight: bold; \">Enterprise content management (ECM)</span> extends the concept of content management by adding a time line for each content item and possibly enforcing processes for the creation, approval and distribution of them. Systems that implement ECM generally provide a secure repository for managed items, be they analog or digital, that indexes them. They also include one or more methods for importing content to bring new items under management and several presentation methods to make items available for use. The key feature of ECM that distinguishes it from "simple" content management is that an ECM is at least cognizant of the processes and procedures of the enterprise it is created for, and as such is particular to it. \r\nECM as an umbrella term covers enterprise document management system, Web content management, search, collaboration, records management, digital asset management (DAM), workflow management, capture and scanning. ECM is primarily aimed at managing the life-cycle of information from initial publication or creation all the way through archival and eventual disposal. ECM enterprise content management software is delivered in four ways:\r\n- on-premises software (installed on an organization's own network)\r\n- software as a service (SaaS) (Web access to information that is stored on a software manufacturer's system)\r\n- a hybrid composed of both on-premises and SaaS components\r\n- Infrastructure as a Service (IaaS) (which refers to online services that abstract the user from the details of infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc.)\r\n<span style=\"font-weight: bold;\">ECM provides</span> a centralized platform where content can be held and disseminated in a manner that meets regulatory compliance requirements and risk management guidelines. An ECM achieves the latter two benefits by eliminating ad hoc processes that can expose an enterprise to regulatory compliance risks and other potential problems. Full-function enterprise content management solutions include features such as content taxonomies, auditing capabilities, check-in/check-out and other workflow controls and security mechanisms.\r\nAn <span style=\"font-weight: bold;\">effective ECM </span>can streamline access and business processes, eliminate bottlenecks by reducing storage, as well as paper and mailing needs, optimize security, maintain integrity and minimize overhead. All of these can lead to increased productivity. The first step is to document all the types of content that the organization deals with, the business processes its part of and who handles the content. \r\nECM software can be used to identify duplicate and near-duplicate content, allowing the organization to keep a few copies of a particular piece of content instead of hundreds. The best ECM software extends the reach of traditional ECM capabilities into previously isolated applications and information silos, such as ERP, CRM, SCM and HCM, to take the shape of a content services platform. Information can now flow across the enterprise to the people and processes—when, where and in whatever context it is needed.\r\nTo understand more specific ways it could help your company, consider these <span style=\"font-weight: bold; \">three types of ECM</span> software solutions.\r\n<span style=\"font-weight: bold; \">Web Content Management.</span> WCM puts control over the look and feel of a website in the hands of specific, key people. It’s used by organizations with relatively complex websites and strict brand guidelines, giving those key personnel the means to easily update, modify and publish content for the sites while adhering to the guidelines.\r\n<span style=\"font-weight: bold; \">Collaborative Content Management.</span> CCM enables multiple people to access and modify a single document, such as a legal document. It’s ideal for organizations that must manage projects involving multiple stakeholders. CCM makes it easy to work together while keeping track of, and updating, the most-current version of the document.\r\n<span style=\"font-weight: bold; \">Transactional Content Management.</span> This type of ECM document management is designed for organizations that repeatedly use varied types of content, including records, paper documents, and digital files. TCM solutions capture content from various channels, classify it, store it, create an automated workflow to ensure the right user receives the content at the right time, and even deletes documents when they’re no longer needed, all while working seamlessly with other apps and databases, ensuring all of that content is available throughout the company.<br /><br /><br />\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: bold; \">What is Enterprise Content Management (ECM)?</span></h1>\r\nEnterprise Content Management is the organization of structured and unstructured documents using technology and software that allows your organization to “work smarter, not harder.” As technology advanced and everything became digital, organizations needed a new way to store and access files, leading to the creation of ECM. \r\nECM document management system consists of four main points:\r\n<ul><li><span style=\"font-weight: bold; \">Capture:</span> Capturing information from hardcopy documents or online forms and transferring it into the system</li><li><span style=\"font-weight: bold; \">Manage:</span> Managing the captured data in a structured format that allows quick and easy retrieval</li><li><span style=\"font-weight: bold; \">Storing:</span> Securely storing files in a central repository that can be accessed from multiple locations</li><li><span style=\"font-weight: bold; \">Delivery:</span> Implementation of business process workflows to automatically move documents from one step to the next</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Five ways ECM software can benefit your organization</span></h1>\r\n<span style=\"font-weight: bold; \">Basic file sharing and library services.</span> At its core, enterprise document management software begins with basic file sharing and library services managed within a networked repository. Individuals and groups with predefined access rights and permissions can access the repository and then create, read, update and delete files stored within it.\r\nMany ECM applications support Content Management Interoperability Services, an industry standard that allows different vendors' products to interoperate; this is an essential capability within large enterprises that maintain content management tools from multiple vendors.\r\n<span style=\"font-weight: bold; \">Content governance, compliance and records management.</span> For many organizations, managing business documents or other content types is a critical use case for ECM. Companies subject to compliance or other industry regulations need document content management system software to capture, manage, archive and ultimately dispose of files after a predefined period.\r\nECM can ensure that only individuals with predefined permissions - determined by access controls - can update or view documents stored within a repository. An organization can thus manage document modification.\r\nIn addition, enterprise content management tools can log all actions, providing an organization with the capabilities to maintain an auditable record of all the changes to documents within the repository.\r\n<span style=\"font-weight: bold; \">Business process management.</span> Companies also use ECM to establish workflows that span departments and geographies to support extended enterprise and inter-enterprise business processes.\r\nMost ECM software provides tools to help both technical and non-technical business users define business processes. Most applications provide audit controls to track each step of the process and analytic capabilities to help identify inefficiencies and streamline business procedures.\r\n<span style=\"font-weight: bold; \">Content repositories linked to other enterprise applications.</span> Some companies use electronic content management software as a repository for documents created by other enterprise applications, including CRM, ERP, HR and financial systems. These enterprise systems can seamlessly access, view or modify content managed by the ECM.\r\n<span style=\"font-weight: bold; \">Enabling mobile and remote workforces.</span> Content management tools often include functionality to allow remote workers to access content from mobile devices. This is an increasingly important feature for many companies.\r\nMobile capabilities also enable new kinds of data capture and presentation functionalities. By combining content management capabilities with other data, for example, a political canvasser can use a tablet to enter new information about a political donor without having to start from scratch, as some of that information is already stored in a content management system. \r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ECM_-_Enterprise_Content_Management.png","alias":"ecm-enterprise-content-management"},"148":{"id":148,"title":"Enterprise Portal","description":"An enterprise portal, also known as an enterprise information portal (EIP), is a framework for integrating information, people and processes across organizational boundaries in a manner similar to the more general web portals. Enterprise portals provide a secure unified access point, often in the form of a web-based user interface, and are designed to aggregate and personalize information through application-specific portlets.\r\nOne hallmark of enterprise portals is the de-centralized content contribution and content management, which keeps the information always updated. Another distinguishing characteristic is that they cater for customers, vendors and others beyond an organization's boundaries. This contrasts with a corporate portal which is structured for roles within an organization.\r\nAn enterprise portal has two main functions; integration and presentation. It must be able to access information from multiple and varied sources and manipulate that information through the portal.\r\nOther common features include;\r\n<ul><li><span style=\"font-style: italic;\">Single sign-on</span> — enterprise portals can provide single sign-on capabilities between their users and various other systems. This requires a user to authenticate only once.</li><li><span style=\"font-style: italic;\">Integration</span> — the connection of functions and data from multiple systems into new components/portlets/web parts with an integrated navigation between these components.</li><li><span style=\"font-style: italic;\">Federation</span> — the integration of content provided by other portals, typically through the use of WSRP or similar technologies.</li><li><span style=\"font-style: italic;\">Customization</span> — Users can customize the look and feel of their environment. Customers who are using EIPs can edit and design their own web sites which are full of their own personality and own style; they can also choose the specific content and services they prefer. Also refers to the ability to prioritize most appropriate content based on attributes of the user and metadata of the available content.</li><li><span style=\"font-style: italic;\">Personalization</span> — Personalization is more about matching content with the user. Based on a user profile, personalization uses rules to match the "services", or content, to the specific user. To some degree, you can think of the two like this: customization is in hands of the end user, personalization is not. Of course actual personalization is often based on your role or job function within the portal context.</li><li><span style=\"font-style: italic;\">Access control</span> — the ability for portal to limit specific types of content and services users have access to. For example, a company's proprietary information can be entitled for only company employee access. This access rights may be provided by a portal administrator or by a provisioning process. Access control lists manage the mapping between portal content and services over the portal user base.</li><li><span style=\"font-style: italic;\">Enterprise search</span> — search enterprise content using enterprise search.</li><li><span style=\"font-style: italic;\">Omni channel enablement</span> — present the pages optimally on all channels and devices.</li><li><span style=\"font-style: italic;\">Analytics</span> — track and monitor user behaviour on portal pages (such as navigation, clicks, downloads, page exits and such) and generate reports.</li></ul>","materialsDescription":" <span style=\"font-weight: bold;\">What is an Enterprise Portal?</span>\r\nAbbreviated as EPS, Enterprise Portal Software is a prepackaged software kit used by the enterprise to integrate its information and processes. Organizations use portals primarily to aggregate information from a number of different sources, including disparate systems, and provide this information to authorized users in a neatly managed single screen or system.\r\n<span style=\"font-weight: bold;\">Typical Enterprise Portal's Interface</span>\r\nEPS usually offers a Web-based interface to provide a secure unified access point through which information is aggregated to application-specific portlets. Enterprise Portal Software lets authorized users access Web services, and portals can be combined to form portal networks that can cover an organization's entire enterprise system.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Enterprise_Portal.png","alias":"enterprise-portal"},"150":{"id":150,"title":"Workforce Performance Management","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Workforce_Performance_Management.png","alias":"workforce-performance-management"},"152":{"id":152,"title":"Contact Center","description":"A contact center is a central point from where you can contact.\r\nThe contact center typically includes one or more call centers but may include other types of customer contact, as well. A contact center is generally part of an enterprise's overall customer relationship management (CRM) strategy.<br />Contact centers and call centers are both centers for customer service, and the two terms are often used interchangeably, but a contact center supports more services than a typical call center.\r\nContact centers offer omnichannel customer support, including email, chat, voice over IP (VoIP) and website support. A call center typically uses phones as the main channel of communication and can handle a mass volume of calls.<br />Contact centers are used for inbound communication, outbound communication or a hybrid of both. Contact center agents also interact with customers via web chat, phone, email or other communication channels.\r\nThe contact center infrastructure that is necessary to support communications may be located on the same premises as the contact center, or it can be located externally.\r\nIn an on-premises scenario, the company that owns the contact center also owns and manages its own hardware and software. This requires staffing and IT investments that some companies choose to forgo by outsourcing those tasks to cloud providers or hosting companies.","materialsDescription":" <span style=\"font-weight: bold;\">What is a Call Center?</span>\r\nTraditionally, a call center is an office where a large number of call center agents provide customer service over the telephone. Inbound call centers receive calls for customer support and often serve as a knowledge base for tech support, billing questions, and other customer service issues. These call centers focus on quick call resolution times and agent productivity. In outbound call centers, agents make calls rather than receive them. These could be sales calls, marketing offers, surveys, fundraising requests, or debt collection, for example.\r\nThe term “call center” conjures an image for many people of waiting on perpetual hold or being routed through an endless IVR that never gives them what they need. Because so many consumers have had a dreadful customer service experience along these lines, call centers have developed a bad rap. But as legacy phone systems give way to newer digital technologies, call centers are evolving.\r\n<span style=\"font-weight: bold;\">What is a Contact Center?</span>\r\nThe term "contact center" (or “contact centre”) reflects the modern reality that there are many other ways to connect with a customer these days besides by telephone. The combined trends of increased customer expectations and newer technologies that allow for many channels of communication are creating a shift in the traditional call center model which has existed for decades. Consumers want more ways to reach businesses, and businesses are looking for new ways to improve customer experience.\r\nWhile call center agents generally focus on inbound and outbound calls, either on traditional phone lines or over VoIP, contact center agents handle a wide variety of communications. In a modern multichannel contact center, technical support might be delivered over in-app chat or video, while order status updates are delivered via SMS, event promotions are sent as push notifications, surveys are deployed over Facebook Messenger, and sales inquiries received by email are sent directly to an agent to connect by phone. Call centers handle voice communications, contact centers handle all communications.\r\nA company’s contact center is usually integrated with their customer relationship management (CRM) system, where all interactions between the organization and the public are tracked, coordinated, and managed. Depending on the infrastructure and ecosystem, it could be comprised of an alphabet soup of complex components. Many companies have purchased off-the-shelf systems or a highly customized network of technologies from multiple vendors. Some companies have adopted a cloud-based solution or two, but they remain siloed from the rest of their systems and can’t talk to each other.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Contact_Center1.png","alias":"contact-center"},"154":{"id":154,"title":"TMS - Transport Management System","description":"<span style=\"font-weight: bold; \"><span style=\"font-weight: bold; \">TMS </span>(Transportation Management System)</span> is specialized software for planning, executing and optimizing the shipment of goods. Users perform three main tasks on a TMS: 1) find and compare the rates (prices) and services of carriers available to ship a customer's order, 2) book the shipment, then - 3) track its movement to delivery. The broader goals of using a TMS are to improve shipping efficiency, reduce costs, gain real-time supply chain visibility and ensure customer satisfaction.\r\nTMSes are one of the core technologies used in supply chain management (SCM), a discipline sometimes divided into supply chain execution (SCE) and supply chain planning (SCP). They are available as stand-alone software or as modules within enterprise resource planning (ERP) and SCM suites. Typically, a transportation management solutions serves both shippers, carriers and other logistics providers. Manufacturers, distributors, e-commerce organizations, wholesalers, retailers and third-party logistics providers (3PLs) are major users of TMS software.\r\nWhile some TMS, transport management solutions, focus on a single mode of transportation, most support multimodal (where at least two of the various modes of transportation -- truck, rail, air and sea -- are used in a single contract) and intermodal (in which a cargo container is carried by at least two modes of transportation).\r\nLike most enterprise software systems, TMSes started as on-premises systems but have increasingly been deployed in the cloud either hosted or as SaaS. There are also TMS managed services. Cloud transportation management system has obvious advantages in easing connectivity between TMS users, carriers, customers and supply chain partners. Some TMS vendors try to differentiate themselves by offering single-instance multi-tenant SaaS, which they say has cost and integration advantages over single-tenant SaaS and private-cloud options. \r\nIn fact, according to Gartner, most of the growth in the TMS market comes from cloud offerings that companies bought to replace on-premises TMS, a trend that is likely to persist. Meanwhile, TMS vendors continue to migrate their products to SaaS, in large part to fend off competition from fast-growing "cloud native" vendors who started with SaaS transportation management system. \r\nVendors of TMS software fall into four categories: ERP suites, SCM suites, niche TMS and TMS services. Microsoft, Oracle and SAP are prominent TMS ERP system vendors. Most other ERP vendors rely on TMS vendors with which they have integration. Smaller ERP vendors also have distribution modules that handle some TMS tasks but aren't true TMSes.","materialsDescription":"<h1 class=\"align-center\">Functions of TMS</h1>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Planning.</span> A transportation data management system helps the business select the optimal mode of shipment and the best carrier, based on cost, efficiency, and distance, including optimizing multi-leg carrier routes. A strong transport manager system can provide visibility into every stage of the supply chain, and together with global trade management functionality, it can also provide information on trade and tariffs, and if there are any potential delays that may happen because of customs and other trade regulations.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Execution.</span> The execution features of TMSes vary widely but can include matching loads and communicating with carriers, documenting and tracking shipments, and assisting with freight billing and settlement. Some advanced TMS supply chain management solutions also provide track and trace services—enabling real-time information exchange among carriers, distributors, warehouses, and customers. Such advanced systems may also have the functionality to handle complex international logistics, including providing proper import and export documentation making sure shipments are trade compliant.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Optimization.</span> TMS optimization capacities usually include the ability to measure and track performance with reports, dashboards, analytics, and transportation intelligence.</p>\r\n<h1 class=\"align-center\">The Benefits of a TMS</h1>\r\nA TMS—and modern integrated transportation management in general—provides many benefits to businesses. Some of the top benefits are:\r\n<ul><li>Reduced costs for the business and the end customer</li><li>Simplification of supply chain processes across geographies, modes, and carriers</li><li>Automation of business operations for faster and more accurate billing and documentation</li><li>Improvement in visibility and security, especially in transit</li><li>Time savings—fewer manual steps result in fewer delays and faster delivery times</li><li>The ability to track freight, both locally and globally, on a single platform</li><li>Better import and export compliance minimizing penalties and shipment delays</li><li>New business insights as better reporting leads to faster action and process improvement</li><li>Improvements in customer service and customer satisfaction with real-time updates and fewer shipment delays</li><li>The ability to scale the business by meeting and exceeding customer demands for fast, on-time shipments</li></ul>\r\n<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/TMS_-_Transport_Management_System.png","alias":"tms-transport-management-system"},"156":{"id":156,"title":"FMS - Fleet Management System","description":"The Fleet Management Systems Interface (FMS) is a standard interface to vehicle data of commercial vehicles. The six European manufacturers Daimler AG, MAN AG, Scania, Volvo (including Renault), DAF Trucks and IVECO developed the so-called FMS-Standard in 2002 to make manufacturer-independent applications for telematics possible.\r\nThe following data are broadcast at the FMS interface:\r\n<ul><li>Vehicle improvement (all round)</li><li>Vehicle speed (wheel based)</li><li>Vehicle speed (from tachograph)</li><li>Clutch switch (on/off)</li><li>Brake switch (on/off)</li><li>Cruise control (on/off)</li><li>PTO (Status/Mode)</li><li>Accelerator pedal position (0–100%)</li><li>Total fuel used (litres since lifetime)</li><li>Fuel level (0–100%)</li><li>Engine speed</li><li>Gross axle weight rating (kg)</li><li>Total engine hours (h)</li><li>FMS-Standard software version (supported modes)</li><li>Vehicle identification number (ASCII)</li><li>Tachograph information</li><li>High-resolution vehicle distance</li><li>Service distance</li><li>Engine coolant temperature</li></ul>\r\nThe data are coded according to SAE J1939. The repetition rate of the data is between 20 ms (e.g. engine speed) and 10 seconds (e.g. vehicle identification number).\r\nWith the FMS standard it is now possible to have manufacturer independent applications and evaluations of the data.\r\nAccording to a note from the truck manufacturers, the FMS standard is seen as a worldwide standard. A direct connection to the internal vehicle bus system is not permitted by the truck manufacturers and could lead to the loss of warranty. Meanwhile, some manufacturers are quite restrictive in their workshops and cut all unknown connections to the internal bus system.\r\nAccording to ACEA ca. 160,000 vehicles were fitted with an FMS standard interface in 2007. The FMS-Standard was as well the base for the Bus-FMS-Standard for buses and coaches which was published in the year 2004. ","materialsDescription":" <span style=\"font-weight: bold;\">What Is the Purpose of Fleet Management in a Business?</span>\r\nThe purpose of Fleet Management in business is to ensure the work vehicles of business are operating smoothly, are constantly seeking ways to improve performance, are able to keep operating costs at a minimum, and maintain compliance with government regulations.\r\n<span style=\"font-weight: bold;\">What Is Fleet Management?</span>\r\nFleet Management refers to the applications, tools, technologies and practices that help businesses maintain optimal use of their work vehicles from a central platform. In its current form, Fleet Management entails the use of:\r\n<ul><li>database information software</li><li>telematics and GPS tracking software</li></ul>\r\n<span style=\"font-weight: bold;\">What Are the Benefits of Using Fleet Management?</span>\r\nCompanies who have been using Fleet Management agree that it generally allows businesses using it to:\r\n<ul><li>Acquire more control over drivers and vehicles.</li><li>Less time spent on predicting the time of departure and arrival, getting hold of traffic updates and road conditions improves productivity.</li><li>Save on fuel consumption.</li><li>Prevent delays in deliveries.</li><li>Reduce road accidents.</li><li>Improve driving habits.</li><li>Prevent dubious reporting.</li><li>Prevent unauthorized use of vehicles.</li><li>Track and recover lost vehicles.</li><li>Customer gets better service having real-time access to the location of their assets.</li><li>Lessen driver frustration while on the road, increasing employee satisfaction all around.</li><li>Reduce cost of insurance.</li><li>Lessen maintenance costs.</li></ul>\r\n<span style=\"font-weight: bold;\">Why Should You Use Fleet Management System?</span>\r\nThe use of Fleet Management System ensures that the operation of company vehicles totally aligns with company goals rather than a source of headache, which typically happens in its absence. The improper use of business vehicles can easily add substantial losses to your business operation, not to mention the time wasted by managers to drivers looking over the issues in search of meaningful ways to address those losses. If your business is directly involved with providing transportation to the public, it may mean the difference between continuing operations or shutting down if you have accumulated enough grave offenses to compliance regulations.\r\n<span style=\"font-weight: bold;\">How Does Software Tools Optimize Fleet Management?</span>\r\nFleet Management Software that stores all the vehicles your organization has purchased or leased, their specifications, details of maintenance, service and part histories, drivers and related compliance documents including licenses and tax, fleet insurance, fuel transactions, operating expenses reduces all involved administrative process and makes sense of everything to do with your fleet in terms of operating costs, overall cost of ownership, and all things pertaining to compliance and whether you are still on the legal side of things. The software’s capability to generate reports, alerts and emails, things simply get better and faster for your organization, a thing that is not possible in the fast.\r\nTelematics software gives your company unprecedented real-time tracking of all your vehicles, making it more efficient and easier to dispatch the involved workforce as well. It enables you to determine precisely when vehicle and driver will get to their destination, and how the vehicles are driven and handled by the driver.\r\nIntegrating the functions of both software hands any organization a degree of control unheard of in the past, a way to optimally run and manage their fleet of vehicles no matter what size.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/FMS_-_Fleet_Management_System1.png","alias":"fms-fleet-management-system"},"158":{"id":158,"title":"Core Banking System","description":"Core (centralized online real-time exchange) banking is a banking service provided by a group of networked bank branches where customers may access their bank account and perform basic transactions from any of the member branch offices.\r\nCore banking system is often associated with retail banking and many banks treat the retail customers as their core banking customers. Businesses are usually managed via the corporate banking division of the institution. Core banking covers basic depositing and lending of money.\r\nCore banking functions will include transaction accounts, loans, mortgages and payments. Banks make these services available across multiple channels like automated teller machines, Internet banking, mobile banking and branches.\r\nBanking software and network technology allow a bank to centralise its record keeping and allow access from any location.\r\nAdvancements in Internet and information technology reduced manual work in banks and increasing efficiency. Computer software is developed to perform core operations of banking like recording of transactions, passbook maintenance, interest calculations on loans and deposits, customer records, balance of payments and withdrawal. This software is installed at different branches of bank and then interconnected by means of computer networks based on telephones, satellite and the Internet.\r\nGartner defines a core banking system as a back-end system that processes daily banking transactions, and posts updates to accounts and other financial records. Core banking solutions typically include deposit, loan and credit-processing capabilities, with interfaces to general ledger systems and reporting tools. Core banking applications are often one of the largest single expense for banks and legacy software are a major issue in terms of allocating resources. Spending on these systems is based on a combination of service-oriented architecture and supporting technologies.\r\nMany banks implement custom applications for core banking. Others implement or customize commercial independent software vendor packages. Systems integrators like Cognizant, EdgeVerve Systems Limited, Capgemini, Accenture, IBM and Tata Consultancy Services implement these core banking packages at banks. More recently, entrants such as Probanx (since 2000) and Temenos (late 1990's) have also provided entry level core banking software, focussing on neo-banks and electronic money institutions.\r\nOpen source Technology in core banking products or software can help banks to maintain their productivity and profitability at the same time. ","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What is core banking solution (CBS)?</span></h1>\r\nToday Banking as a business has grown tremendously and transformed itself from only a deposits taking and loan providing system to an institution which provides an entire gamut of products and services under a wide umbrella. All such activities commenced by a bank is called Core Banking.\r\nCORE is an acronym for "Centralized Online Real-time Exchange", thus the bank’s branches can access applications from centralized data centers.\r\nOther than retail banking customers, core banking is now also being extended to address the requirements of corporate clients and provide for a comprehensive banking solution.<br />Digital core banking offer the following advantages to the bank:\r\n<ul><li>Improved operations which address customer demands and industry consolidation;</li><li>Errors due to multiple entries eradicated;</li><li>Easy ability to introduce new financial products and manage changes in existing products;</li><li>Seamless merging of back office data and self-service operations.</li></ul>\r\n<span style=\"font-weight: bold;\">Minimum features of Core Banking Solution:</span>\r\n<ol><li>Customer-On Boarding.</li><li>Managing deposits and withdrawals.</li><li>Transactions management.</li><li>Calculation and management.</li><li>Payments processing (cash, cheques /checks, mandates, NEFT, RTGS etc.).</li><li>Customer relationship management (CRM) activities.</li><li>Designing new banking products.</li><li>Loans disbursal and management.</li><li>Accounts management</li><li>Establishing criteria for minimum balances, interest rates, number of withdrawals allowed and so on.</li></ol>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Choosing the best core banking system software</span></h1>\r\n<p class=\"align-left\">Today, there are four primary core banking providers, FIS, Fiserv, Jack Henry and D+H, that have managed to eat up 96 percent of the market share (90 percent for banks under $1 billion in assets and 98 percent for banks over $1 billion in assets). But there are also some strong players rounding out the remaining 4 percent.<br />Deciding on a core banking software solutions is the first key task for banks and credit unions looking to make the switch. But the decision is not one to be taken lightly, as pointed out by Forbes “Core technologies are evolving into highly agile architectures, and the implications for making the wrong decision will be lasting — and could put banks at competitive risk.”</p>\r\n<p class=\"align-left\">To help your bank and credit union make the best use of your resources, Gartner identified the eight key criteria that have the most impact on CBS banking system decisions:<br /><br /></p>\r\n<ul><li> Functionality</li><li> Flexibility</li><li> Cost</li><li> Viability</li><li> Operational Performance</li><li> Program Management</li><li> Partner Management</li><li> Customer References</li></ul>\r\n<p class=\"align-left\"><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Core_Banking_System1.png","alias":"core-banking-system"},"160":{"id":160,"title":"Online Banking","description":"Online banking allows a user to conduct financial transactions via the Internet. Online banking is also known as internet banking or web banking.\r\nOnline banking offers customers almost every service traditionally available through a local branch including deposits, transfers, and online bill payments. Virtually every banking institution has some form of online banking, available both on desktop versions and through mobile apps.\r\nWith online banking, consumers aren't required to visit a bank branch to complete most of their basic banking transactions. They can do all of this at their own convenience, wherever they want—at home, at work, or on the go.\r\nOnline banking requires a computer or other device, an internet connection, and a bank or debit card. In order to access the service, clients need to register for their bank's online banking service. In order to register, they need to create a password. Once that's done, they can use the service to do all their banking.\r\nBanking transactions offered online vary by the institution. Most banks generally offer basic services such as transfers and bill payments. Some banks also allow customers to open up new accounts and apply for credit through online banking portals. Other functions may include ordering checks, putting stop payments on checks, or reporting a change of address.\r\nChecks can now be deposited online through a mobile app. The customer simply enters the amount before taking a photo of the front and back of the check to complete the deposit.\r\nOnline banking does not permit the purchase of traveler's checks, bank drafts, certain wire transfers, or the completion of certain credit applications like mortgages. These transactions still need to take place face-to-face with a bank representative.","materialsDescription":" <span style=\"font-weight: bold;\">What are the advantages of online banking?</span>\r\nConvenience is a major advantage of online banking. Basic banking transactions such as paying bills and transferring funds between accounts can easily be done 24 hours a day, seven days a week, wherever a consumer wishes.\r\nOnline banking is fast and efficient. Funds can be transferred between accounts almost instantly, especially if the two accounts are held at the same institution. Consumers can open and close a number of different accounts online, from fixed deposits to recurring deposit accounts that typically offer higher rates of interest.\r\nConsumers can also monitor their accounts regularly closely, allowing them to keep their accounts safe. Around-the-clock access to banking information provides early detection of fraudulent activity, thereby acting as a guardrail against financial damage or loss.\r\n<span style=\"font-weight: bold;\">What are the disadvantages of Online Banking?</span>\r\nFor a novice online banking customer, using systems for the first time may present challenges that prevent transactions from being processed, which is why some consumers prefer face-to-face transactions with a teller.\r\nOnline banking doesn't help if a customer needs access to large amounts of cash. While he may be able to take a certain amount at the ATM — most cards come with a limit—he will still have to visit a branch to get the rest.\r\nAlthough online banking security is continually improving, such accounts are still vulnerable when it comes to hacking. Consumers are advised to use their own data plans, rather than public Wi-Fi networks when using online banking, to prevent unauthorized access.\r\nAdditionally, online banking is dependent on a reliable Internet connection. Connectivity issues from time to time may make it difficult to determine if banking transactions have been successfully processed.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Online_Banking.png","alias":"online-banking"},"162":{"id":162,"title":"OSS/BSS Operations Support Systems/Business Support Systems","description":"Operations support systems (OSS), or operational support systems in British usage, are computer systems used by telecommunications service providers to manage their networks (e.g., telephone networks). They support management functions such as network inventory, service provisioning, network configuration and fault management.\r\nTogether with business support systems (BSS), they are used to support various end-to-end telecommunication services. BSS and OSS have their own data and service responsibilities. The two systems together are often abbreviated OSS/BSS, BSS/OSS or simply B/OSS.\r\nThe acronym OSS is also used in a singular form to refer to all the Operations Support Systems viewed as a whole system.\r\nDifferent subdivisions of OSS have been proposed by the TM Forum, industrial research labs or OSS vendors. In general, an OSS covers at least the following five functions:\r\n<ul><li>Network management systems</li><li>Service delivery</li><li>Service fulfillment, including the network inventory, activation and provisioning</li><li>Service assurance</li><li>Customer care</li></ul>","materialsDescription":" <span style=\"font-weight: bold;\">What is OSS/BSS?</span>\r\nThe Operations Support Systems (OSS) and Business Support Systems (BSS) or most often referred to as OSS/BSS, BSS/OSS or simply B/OSS provide network and customer data for back-office activities. While the mechanism by which both systems work are similar, their end usage and user groups may vary significantly, depending on the information management setup within an organization. The OSS systems support internal network requirements such as network planning, maintaining network inventory, provisioning services, configuring network components and managing faults - facilitating and automating the operations, administrations, maintenance and provisioning (OAM&P). The BSS, on the other hand, provides the capability for dealing with customers, supporting processes such as taking orders, processing bills and collecting payments.\r\n<span style=\"font-weight: bold;\">Why OSS and BSS?</span>\r\nOSS and BSS both evolved from the need for operational data relating to infrastructure and subscribers respectively. The OSS provides data such as network availability and network performance information, allowing operators to proactively manage networks and systems to deliver positive user experience on any connection. BSS, on the other hand, provides subscription information such as new sign-ups, churn and user demographics as well as information relating to customer relationship management. The data provided by both OSS and BSS are critical inputs for overall CAPEX and OPEX planning and are necessary for the formulation of budgets that cover infrastructure expenditure.\r\n<span style=\"font-weight: bold;\">Trends</span>\r\nThe changing landscape of CSPs forces the service providers to transform the traditional OSS/BSS systems to meet emerging areas within the organization, respond to new technologies and meet higher standards of service delivery. To this end, there is an increasing trend towards an integrated OSS/BSS platform to support a wide range of user groups. This can be witnessed in the area of service assurance, whereby an integrated OSS/BSS is required to provide higher SLA by tracking the service performance, pro-actively identifying network failures, initiating resolution action and notifying high-priority customers. Service Management is also another area which requires greater interaction between OSS and BSS processes whereby the service order and fulfillment involves multiple network resources. An integrated service management system orchestrates the end-to-end fulfillment process and keep the customer-facing team informed about progress, changes or delivery issues.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/OSS_BSS_Operations_Support_Systems.png","alias":"ossbss-operations-support-systemsbusiness-support-systems"},"164":{"id":164,"title":"Billing","description":"Billing is a complex set of programs that allows you to calculate the number of services provided, while the calculations are carried out in a variety of units of measurement. Services are charged and as a result, the client receives a ready invoice, which additionally takes into account all promotions and discounts. The billing covers three main functions: settlement operations, provision of information, financial services.\r\nTypes of billing:\r\n<ul><li>Convergent billing is a carrier-class subsystem that provides mutual settlements with the customer of any network and an arbitrary informative application.</li><li>Automatic billing is a broad definition, including a variety of phenomena: from bank statements to making a payment with a plastic card.</li><li>Deferred billing is called billing, in which the calculation is made on the basis of the calls made.</li><li>Using hot billing reduces the delay in debiting funds, i.e. the speed of interaction with the service provider increases.</li><li>Mobile billing (SMS billing) is a method of electronic payment, in which payment for services is made using a telephone.</li></ul>\r\nCurrency calculation unit between the bank and the world payment system is called the billing currency. When the billing currency is different from the currency of the account, automatic conversion of funds occurs at the bank exchange rate.","materialsDescription":" <span style=\"font-weight: bold;\">Billing tasks:</span>\r\nThe main task of the billing is to provide a full account to the subscriber, information about which is available in this billing network. The billing system is responsible for the transfer of funds from the client’s account to the organization’s account for the services provided.\r\nBilling systems allow complete accounting of each consumer’s account.\r\n<ul><li>revenues;</li><li>costs;</li><li>used services;</li><li>personal tariff plans;</li><li>the amount of funds on the balance sheet;</li><li>discounts and promotions;</li><li>other information of an informative plan.</li></ul>\r\nEffective billing is needed to save time for both operators and consumers. With all this, the billing system should be as transparent as possible, that is, the client must know exactly what services he uses and how much he pays for it. The billing system should be as simple and understandable as possible to consumers, but it should take into account all the parameters set by the service.\r\n<span style=\"font-weight: bold;\">Customer billing options:</span>\r\n<ul><li>automated calculation of the cost of services;</li><li>the ability to quickly receive services;</li><li>automatic debiting of funds (monthly fee and/or payment for services);</li><li> instant receipt of bill details;</li><li>the ability to receive timely information about new services, discounts and so on;</li><li>automatic crediting of bonuses and calculation of discounts.</li></ul>\r\nA properly functioning billing system provides an opportunity for employees of an organization using it to quickly receive information about the use of services and automatically invoice consumers. With the help of billing, it becomes easy to serve customers with bills and coupons, get a quick payment for services. The billing also produces an estimate of consumption, based on this information, the organization can draw conclusions about the demand for various types of services. Thanks to billing, providing clients with advertising information about new promotions, services, and tariffs is automated.\r\nMembers of the billing process:\r\n<ul><li>organizations that produce the necessary resources for the billing process - billing providers;</li><li>organizations that are the primary consumer of billing - cellular operators, Internet telephony operators, Internet providers, providers of digital television and so on;</li><li>ordinary users.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Billing1.png","alias":"billing"},"166":{"id":166,"title":"MES - Manufacturing Execution System","description":"<span style=\"font-weight: bold; \">Manufacturing execution systems (MES) </span> are computerized systems used in manufacturing, to track and document the transformation of raw materials to finished goods. MES software provides information that helps manufacturing decision makers understand how current conditions on the plant floor can be optimized to improve production output. Manufacturing execution solutions work in real time to enable the control of multiple elements of the production process (e.g. inputs, personnel, machines and support services).\r\nThe idea of Execution System might be seen as an intermediate step between, on the one hand, an enterprise resource planning (ERP) system, and a supervisory control and data acquisition (SCADA) or process control system on the other; although historically, exact boundaries have fluctuated. Industry groups such as MESA International— Manufacturing Enterprise Solutions Association were created in the early 1990s in order to address the complexity, and advise on execution, of MES Systems.\r\n<span style=\"color: rgb(97, 97, 97); \">Manufacturing execution software comes with a whole bunch of concepts and terms that help provide a better understanding of what they actually are. Here are some of the more common terms and concepts associated with MES:</span>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Enterprise resource planning (ERP) system</span>— strategic business process management tools that integrate all facets of an enterprise into one comprehensive information system that can be accessed by individuals across an entire organization.</span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">MESA-11</span>— published in 1997, this model — created by the Manufacturing Enterprise Solutions Association (MESA)— indicated the 11 core functions of a standard MES.</span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">ANSI/ISA-95 standard </span>— created for global manufacturers by the International Society of Automation, this is a standard set of guidelines for developers to follow when creating software that automatically links enterprise systems—like ERP—and control systems.</span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Overall equipment effectiveness (OEE)</span> — a general unit of measure that evaluates how well a machine works compared to its full potential.</span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Supervisory Control and Data Acquisition (SCADA) </span>— a system of software and hardware elements that allows manufacturers to maintain efficiency, process data for smarter decisions, and communicate system issues to help reduce downtime.</span></li></ul>\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \"><span style=\"color: rgb(97, 97, 97); \">Core MES Functionality</span></span></p>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Operations management.</span> Offer employees a global view of planned production orders and their production routing. <br /></span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Dispatching production units.</span> Manage the bidirectional flow of production data in real time between the ERP and the workshop. This ensures production data is always accurate, consistent, and up to date.</span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Product tracking and genealogy.</span> Group final parts or batches with all their corresponding manufacturing data—from the raw material to the component assembly. This data is especially useful for manufa</span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Labor management.</span> Manages people, products, and/or operations and track any skills or authorizations they require.<br /></span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Quality management.</span> Manages the quality of manufacturing process and units. This function can be integrated directly into the Manufacturing execution system software or can use external software.</span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Maintenance management.</span> More easily and accurately plans preventative machine maintenance to reduce downtime and production interruptions.</span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Data collection and acquisition.</span> Tracks and gathers essential data and easily recall that data when needed.</span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Process management.</span> Provides process routing and operational sequencing—including full production traceability.</span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Performance analysis.</span> Consolidates data to calculate key performance indicators (KPIs) like rework, scrap, process capability, OEE, and more. <br /></span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Document control.</span> Provides a simple way for operators to access important documents—including instructions, drawings, notes, and more—when they need them. <br /></span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Resource allocation and status.</span> Defines and tracks the status of resources and how they are used in the production process.</span></li></ul>\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Is an MES right for my business?</h1>\r\n<p class=\"align-left\">There are plenty of benefits—including increased productivity, improved data capture, real-time visibility into your operations, an optimized workforce, and more. MES manufacturing software provides materials traceability, which is invaluable for manufacturers that must adhere to strict regulations. Manufacturers in the food and beverage, medical device, aeronautics and aerospace, and defense industries require this traceability to ensure they are compliant with regulations.</p>\r\n<p class=\"align-left\">However, manufacturing enterprise system isn’t for everyone. Smaller manufacturers may find that their production operations aren’t large enough to justify an additional software system like an MES. Additionally, they may feel that their profit margins don’t allow for this type of investment. Like any piece of technology, you have to weigh your options and decide if an MES is worth it for your manufacturing enterprise.</p>\r\n<h1 class=\"align-center\">How do MES and ERP systems work together?</h1>\r\n ERP and MES systems play separate but complementary roles in manufacturing operations. ERP systems integrate all facets of an enterprise into one comprehensive information system. For example, employees in planning and scheduling have access to the same data as the staff in financial management. All the data is also available in real time, which enables production managers to make faster, more informed business decisions.Meanwhile, MES is the layer between your manufacturing shop floor systems—like machines and supervisory systems—and your business, planning, and logistics systems—basically, your ERP solution. \r\nMES and ERP integrate with each other to provide a single source of truth throughout your organization. ERP systems can show you that you might need to improve your production output—MES management shows you how.\r\n<h1 class=\"align-center\">What should I be careful about as I pursue my MES strategy? </h1>\r\nKnow what you need. Know your own best-practices requirements. Know your production hardware and equipment inside out so you can be sure that it can be monitored and controlled by a prospective MES vendor's products. Don't believe every claim you hear from an MES software vendor. Ask them to prove their claims by checking with clients who've installed their applications and are seeing them work every day.\r\nKnow the vendor's responsibilities to uptime, production needs, tech support, training, and every other conceivable detail before you sign a contract. Know the answer to your question before you even ask the vendor, because you already did the research and know it from every angle. Be sure your prospective vendors value your critical business processes as much as their own before you put your factories and production into their hands.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/MES_-_Manufacturing_Execution_System1.png","alias":"mes-manufacturing-execution-system"},"168":{"id":168,"title":"EAM - Enterprise Asset Management","description":"<span style=\"font-weight: bold; \"><span style=\"font-weight: bold; \">EAM</span> (Enterprise asset management)</span> involves the management of the maintenance of physical assets of an organization throughout each asset's lifecycle. EAM management system is used to plan, optimize, execute, and track the needed maintenance activities with the associated priorities, skills, materials, tools, and information. This covers the design, construction, commissioning, operations, maintenance and decommissioning or replacement of plant, equipment and facilities.\r\n"Enterprise" refers to the scope of the assets in an Enterprise across departments, locations, facilities and, potentially, supporting business functions eg; Finance & GL, Human Resources and Payroll. \r\n<span style=\"font-weight: bold; \">Enterprise asset management software </span>is a computer software that handles every aspect of running a public works or asset-intensive organization. Maintenance management software collects and analyzes data for physical assets during all phases of the asset lifecycle, including the acquisition, maintenance, and disposal phase. EAM software is used by large organizations that have outgrown basic CMMS software. These organizations have hundreds of physical assets (machinery, equipment, etc) and employees that are responsible for managing the asset lifecycle. These employees, referred to as asset managers, are also responsible for making decisions that require them to track warranties, depreciation, and downtime.\r\nIn terms of features, the lines are becoming blurred between CMMS and EAM solutions as some CMMS products allow asset managers to track these items. But true EAM program gives asset managers the ability to track every phase of an asset’s lifecycle and provide full transparency about its historical and present state to other departments. \r\n<span style=\"font-weight: bold; \">Enterprise asset management system includes</span> elements of design perspectives centered on the idea that by creating digital models, companies can optimize how they utilize each asset that they invest money in according to its build and the greater context around its use. This helps companies better predict asset depreciation and never be surprised by unexpected asset failure.\r\nEAM asset management tools also include insurance and warranty information. They look at things like the environmental performance of an asset or piece of machinery to assist with audit trails and environmental impact reports. They also integrate with inventory and supply chain software to reduce menial data entry tasks and perform inventory management tasks. Another way to describe the key use of EAM solutions is they ensure change never affects the total cost of ownership (TCO) of an asset.","materialsDescription":"<h1 class=\"align-center\"> What is EAM?</h1>\r\n<span style=\"font-weight: bold; \">EAM (Enterprise Asset Management)</span> system is the management of the assets of an enterprise across departments, facilities, business units and geographical locations. Enterprise asset management market integrates techniques for holistic control and optimization throughout asset life cycles, including design, commissioning, operations and replacement:\r\n<span style=\"font-weight: bold; \">EAM definition allows to categorize it as follows</span>:\r\n<ul><li>Physical asset and infrastructure management</li><li>IT service management</li><li>Digital asset (electronic media and content) management</li><li>Fixed asset management and accounting</li><li>Emerging asset management</li></ul>\r\nThe EAM framework optimizes and extends asset life cycles and reduces Total Cost of Ownership (TCO) while maximizing Overall Asset Productivity (OAP) and Return on Assets (ROA), which is key for manufacturing and similar industries with high-value equipment. EAM arose as an extension of the <span style=\"font-weight: bold; \">computerized maintenance management system </span>(CMMS) which is usually defined as a system for the computerisation of the maintenance of physical assets.\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Asset Management is geared toward the following results:</span> </p>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Asset lifecycle management.</span> Keep all asset data and documentation at your fingertips, so it’s there when you need it — regardless of where you are in the asset’s lifecycle.</span></li><li><span style=\"font-weight: bold; \">Work order management.</span> Diagnose a problem, and quickly assign specific technicians to the job. Schedule and organize work orders for employees and contractors, and keep track of upcoming work.</li><li><span style=\"font-weight: bold; \">MRO materials management.</span> Control costs with full oversight into inventory procurement and management. Understand the demand for materials at your facility and manage parts accordingly.</li><li><span style=\"font-weight: bold; \">Labor management. </span>Manage assessment, training, and certification for employees and contractors responsible for asset management in your organization.</li><li><span style=\"font-weight: bold; \">Service contract management. </span>Control compliance and spending at every step of the contract lifecycle. Create and manage contracts and service agreements with customers, vendors, partners, and employees.</li><li><span style=\"font-weight: bold; \">Financial management.</span> Gather data on work order costs, and integrate with finance software to manage accounting and project spending.</li><li><span style=\"font-weight: bold; \">Reporting and analytics. </span>Analyze asset performance to spot issues before they become bigger problems. Collect key performance indicators for your entire facility to make better business decisions. </li></ul>\r\n<h1 class=\"align-center\">Some of popular EAM software features include:</h1>\r\n<span style=\"font-weight: bold; \">Downtime tracking and </span><span style=\"font-weight: bold; \">asset tracking system.</span> When equipment breaks down, asset managers can manually log downtime in the EAM software based on the timestamps on fault codes or work requests. Also, when equipment is marked as non-operational by technicians during repairs and PMs, downtime is automatically tracked by the software. \r\n<span style=\"font-weight: bold; \">Lockout-tagout.</span> This is a safety feature that documents and enforces the physical lockout-tagout devices that are used during maintenance on dangerous machinery. By tracking lockout-tagout and check in/out procedures in the EAM software, everyone in a facility knows when an asset is unavailable. \r\n<span style=\"font-weight: bold; \">Maintenance reports. </span>Data that’s logged in maintenance software solutions shows the performance of assets in terms of reliability rather than production output. Seeing how reliable a machine is over time informs asset managers and procurement whether that machine model should be purchased again. \r\n<span style=\"font-weight: bold; \">Financial audits.</span> Asset managers can connect their software to financial software to align their efforts with the organization’s financial department. This data-sync streamlines financial audits and helps organizations manage the complete asset lifecycle without requiring financial departments to learn how to navigate the EAM software.\r\n<h1 class=\"align-center\">What’s the difference between EAM and CMMS software? EAM vs CMMS comparison</h1>\r\n<p class=\"align-left\">At first glance, the differences between EAM and CMMS software are minimal—both help organizations move from a reactive to a preventive maintenance strategy by automating maintenance activities, inventory management, and work orders.</p>\r\n<p class=\"align-left\">But as the name indicates, a <span style=\"font-weight: bold; \">computerized maintenance management system (CMMS)</span> is used primarily to manage maintenance during the operational part of an asset’s life—the time when it’s up and running and working as a productive part of a facility.</p>\r\nEAM asset management software, on the other hand, manages the entire lifecycle of an asset, from creation or procurement through to disposal. It is often used by organizations with a larger number of users across multiple sites and includes capabilities like lifecycle planning.\r\n<p class=\"align-left\">Basically, <span style=\"font-weight: bold; \">EAM lets you see a much bigger picture.</span> It gives you an overview of priorities and lets you see what tools—including finances, skills, materials, and information—are at your disposal to meet those priorities.</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/EAM_-_Enterprise_Asset_Management.png","alias":"eam-enterprise-asset-management"},"170":{"id":170,"title":"APS - Advanced Planning and Scheduling","description":"<span style=\"font-weight: bold; \">Advanced planning and scheduling</span> (APS, also known as advanced manufacturing) refers to a manufacturing management process by which raw materials and production capacity are optimally allocated to meet demand. \r\nAdvanced planning and scheduling system is especially well-suited to environments where simpler planning methods cannot adequately address complex trade-offs between competing priorities. Production scheduling is intrinsically very difficult due to the (approximately) factorial dependence of the size of the solution space on the number of items/products to be manufactured.\r\nAdvanced planning and scheduling software is offered as an extension of your ERP and when the two systems operate together, production is enhanced dramatically. Advanced planning system has been utilized by large production facilities since they were available. Large operations have always been in need of APS software, which has allowed for the misconception that small manufacturing operations do not necessarily need it. \r\nNot only does advanced scheduling software consider material, but it has the ability to perform bill of material explosions which net on hand inventory and net projected inventory receipts through purchase orders and manufacturing orders. Once inventory is netted, advanced production planning and scheduling software creates purchase orders and manufacturing orders to satisfy demand based on safety stock levels and lot sizing logic. When scheduling, advanced planning software dynamically allocates inventory and projected inventory receipts to production orders. If material is made constraining, the software then delays production based on the available of inventory generated by allocated orders.\r\nImplementation of an advanced scheduling system can allow your operation to be able to adequately compete against much larger size manufacturing operations through schedule optimization, market analysis, order anticipation, and many more capabilities. This is how you can separate yourself from other small manufacturing competitors and optimize your production facility quickly and efficiently.\r\n<span style=\"font-weight: bold; \">APS Advanced Planning and Scheduling Software’s enhanced functionality helps you:</span>\r\n<ul><li>extend the planning and scheduling horizon for as long as there is demand to drive it. Since demand includes sales orders and forecasts, the only practical limits are forecast accuracy and computer processing speeds.</li><li>quickly make accurate deliver commitments to customers. Called Capable-to-Promise (CTP), this feature often replaces the inaccurate, infinite scheduling based Available-to-Promise (ATP) features in ERP systems.</li><li>dynamically allocate and re-allocate inventory to upper level demand.</li><li>perform multi-plant planning and scheduling which answers questions such as “in which plant should this production be sited?”</li><li>plan throughout the supply chain.</li></ul>\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Why use APS Advanced Planning System?</span></h1>\r\nFor planners, APS systems quickly analyse the implications of alternative decisions, highlight consequences and problems, and generate optimal or near-optimal plans and schedules.\r\nAPS systems provide better information (and recommendations) on which planners and managers can base their decisions. They are tools and techniques to help manage complexity. Fast-moving environments with large numbers of items, orders, machines and people are difficult to plan effectively, as are environments with complex constraints. In such industries (High tech, CPG, Third party logistics, and capacity constrained industries such as Process manufacturing) APS provides significant assistance.\r\n<h1 class=\"align-center\">Advanced Planning and Scheduling Benefits and Capabilities</h1>\r\nWith various capabilities such as multi-plant operation integration, Superplant, real-time operational visibility and overall throughput enhancement, APS is becoming a top choice for manufacturing operations and supply chains around the globe. These attributes are allowing production facilities to be able to efficiently optimize production and enhance their operation thoroughly. Various other benefits of advanced planning & scheduling software include:\r\n<ul><li> Improved delivery performance</li><li>Boosts in Profit</li><li>Reduction in inventory and cost</li><li>Six-month ROI</li></ul>\r\nImplementation of an advanced planning and scheduling system (APS) will take you and your manufacturing operation toward the next step of production efficiency and allow you to separate yourself from the competition and to widely increase capacity.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/APS_-_Advanced_Planning_and_Scheduling.png","alias":"aps-advanced-planning-and-scheduling"},"176":{"id":176,"title":"E-government","description":"E-government (short for electronic government) is the use of electronic communications devices, such as computers and the Internet to provide public services to citizens and other persons in a country or region. According to Jeong, 2007 the term consists of the digital interactions between a citizen and their government (C2G), between governments and other government agencies (G2G), between government and citizens (G2C), between government and employees (G2E), and between government and businesses/commerces (G2B). E-government delivery models can be broken down into the following categories: This interaction consists of citizens communicating with all levels of government (city, state/province, national, and international), facilitating citizen involvement in governance using information and communication technology (ICT) (such as computers and websites) and business process re-engineering (BPR). Brabham and Guth (2017) interviewed the third party designers of e-government tools in North America about the ideals of user interaction that they build into their technologies, which include progressive values, ubiquitous participation, geolocation, and education of the public.\r\nOther definitions are more away from technology as an object, to see them simply as facilitators or instruments and focus on specific changes in Public Administration issues, and in the internal transformation of a Government, is the case of the definition that established the specialist technologist Mauro D. Ríos in the paper "In search of a definition of Electronic Government", he says: "Digital Government is a new way of organization and management of public affairs, introducing positive transformational processes in management and the structure itself of the organization chart, adding value to the procedures and services provided, all through the introduction and continued appropriation of information and communication technologies as a facilitator of these transformations."","materialsDescription":" <span style=\"font-weight: bold;\">What is e-government?</span>\r\nE-government refers to the use of information technology by government agencies (such as global networks, the Internet, and mobile computers) to transform relationships with citizens, businesses, visitors, and the government for:\r\n<ul><li>expanding the provision of public services to citizens;</li><li>improve interaction with the business community;</li><li>empowering citizens through access to information;</li><li>more effective public administration</li></ul>\r\n<span style=\"font-weight: bold;\">What is open data?</span>\r\nOpen data - information about the activities of state bodies and local governments, placed on the Internet in the form of data files in a format that ensures their automatic processing for reuse without a prior change by a person (machine-readable format), and on the terms of its free (free) use.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/E-government.png","alias":"e-government"},"180":{"id":180,"title":"Office Suites","description":"An office suite is a collection of applications bundled together, intended to be used by knowledge workers in an organization. It is used to simplify the tasks and processes of office workers and increase their productivity.\r\nAn office suite is also known as an office application suite or office productivity software.\r\nAn office suite is a collection of software created by the same vendor and designed to be used for routine tasks within an organization. Typically an office suite includes applications such as word processing, spreadsheets, presentation, email, note-taking, database, collaboration and other related types of software. In most cases, each application in the office suite can be installed separately and all applications within the suite support interoperability between each other.\r\nExisting office suites contain wide range of various components. Most typically, the base components include:\r\n<ul><li>Word processor</li><li>Spreadsheet</li><li>Presentation program</li></ul>\r\nOther components of office suites include:\r\n<ul><li>Database software</li><li>Graphics suite (raster graphics editor, vector graphics editor, image viewer)</li><li>Desktop publishing software</li><li>Formula editor</li><li>Diagramming software</li><li>Email client</li><li>Communication software</li><li>Personal information manager</li><li>Notetaking software</li><li>Groupware</li><li>Project management software</li><li>Web log analysis software</li></ul>","materialsDescription":" <span style=\"font-weight: bold;\">What is Office Suites Software?</span>\r\nOffice Suites Software are suites of personal productivity products for creating documents, spreadsheets, presentations and other similar capabilities. The trend in this area in recent years has been to move away from installed, licensed software products towards online products that are accessed over the Internet and are paid via a monthly or annual subscription.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Office_Suites.png","alias":"office-suites"},"182":{"id":182,"title":"CMS - Content management system","description":"A content management system (CMS) manages the creation and modification of digital content. It typically supports multiple users in a collaborative environment.\r\nCMS features vary widely. Most CMSs include Web-based publishing, format management, history editing and version control, indexing, search and retrieval. By their nature, content management systems support the separation of content and presentation.\r\nContent management software solutions are typically used for enterprise content management systems (ECM) and web site content management systems (WCM). An ECM facilitates collaboration in the workplace by integrating document management, digital asset management and records retention functionalities, and providing end users with role-based access to the organization's digital assets. A WCM facilitates collaborative authoring for websites. ECM software often includes a WCM publishing functionality, but ECM webpages typically remain behind the organization's firewall.\r\nBoth enterprise content management and web content management systems have two components: a content management application (CMA) and a content delivery application (CDA). The CMA is a graphical user interface (GUI) that allows the user to control the design, creation, modification and removal of content from a website without needing to know anything about HTML. The CDA component provides the back-end services that support management and delivery of the content once it has been created in the CMA.\r\nDigital asset management systems are another type of CMS. They manage content with a clearly defined author or ownership, such as documents, movies, pictures, phone numbers, and scientific data. Companies also use CMSs to store, control, revise, and publish documentation.\r\nBased on market share statistics, the most popular CMS is WordPress, used by more than 28% of all websites on the Internet, and by 59% of all websites using a known content management system, followed by Joomla and Drupal.\r\n<span style=\"font-weight: bold;\">Content management systems typically provide the following features:</span>\r\n<ul><li>Search engine optimization</li><li>Integrated and online documentation</li><li>Modularity and extensibility</li><li>User and group functionality</li><li>Templating support for changing designs</li><li>Installation and upgrade wizards</li><li>Integrated audit logs</li><li>Compliance with various accessibility frameworks and standards, such as WAI-ARIA</li><li>Reduced need to code from scratch</li><li>Unified user experience</li><li>Version control</li><li>Edit permission management</li></ul>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What is a CMS?</span></h1>\r\nAnswer: CMS is an acronym for "Content Management System". You may see some variations on this term, but they all refer to the same concept. Variations include:\r\n<ul><li>Content Management System</li><li>Web CMS</li><li>Web Content Management System</li><li>CMS Platform</li><li>Content Management Platform</li><li>CMS System</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What does a CMS do?</span></h1>\r\n<p class=\"align-left\">In it's simplest terms, Content Management Systems are designed to help users create and manage their websites. Content management solutions help webmasters manage the many different resources, content types and various data that make up modern web sites.</p>\r\n<p class=\"align-left\">At a minimum, modern websites make use of HTML, CSS, JavaScript and images (jpeg, gif, png, etc) to create web content for visitors to read. At the core of every CMS is the ability to organize these resources and generate valid content that can be read by web browsers. </p>\r\n<p class=\"align-left\">More advanced websites have interactive components (comment sections, forums, e-commerce...) that requires server software to validate and save user submitted content.<br />All of the top CMS platforms have features built-in or available for download as addons for all of these features.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the main types of CMS?</span></h1>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Simple CMS.</span> This system is used to create simple websites that contain several pages using simple control systems. Simple content management systems consist of several modules that are set one time. These CMSs are free and are available on the internet. Among their disadvantages are the inability to change settings, low transmission capacity, inability to create pages dynamically and the inability of ato delegateion of administrator’s credentials to others.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"> </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Template CMS.</span> It consists of modules as well, but its structure is more complex if compared to a simple CMS. Template CMS has high transmission capacity, around 50,000 inquiries. Also, it has the support of dynamic pages and the ability to delegate the administrator’s credentials. Many template systems are used to create website content because they are easy to use.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"> </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Professional CMS</span>. This type of CMS has a higher level of complexity. You may change the structure of internet resources. Additional modules can be attached to these systems. These systems are used to create information portals or massive projects. As a rule, these CMSs are a paid resource.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"> </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Universal CMS</span>. Universal systems have wide functionality and ample opportunities to develope websites of any complexity. They support the functions of changing the structure, creating dynamic pages, modification of settings and credential distribution. Universal CMS is quite expensive. These CMSs are used for work with large portals and web-projects that require high functionality and dynamics.<br /><br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CMS_-_content_management_system.png","alias":"cms-content-management-system"},"184":{"id":184,"title":"OCR - Optical character recognition","description":"<span style=\"font-weight: bold; \">Optical character recognition</span> (optical character reader, OCR) is the mechanical or electronic conversion of images of typed, handwritten or printed text into machine-encoded text, whether from a scanned document, a photo of a document, a scene-photo (for example the text on signs and billboards in a landscape photo) or from subtitle text superimposed on an image (for example from a television broadcast). The basic process of OCR involves examining the text of a document and translating the characters into code that can be used for data processing. OCR is sometimes also referred to as <span style=\"font-weight: bold; \">text recognition.</span>\r\nIt is widely used as a form of data entry from printed paper data records, whether passport documents, invoices, bank statements, computerised receipts, business cards, mail, printouts of static-data, or any suitable documentation. OCR program works best on text that has already been typed, either in cases where an original printout has been lost, or in scanning sheets typed on a typewriter. Good OCR software may also be able to translate handwritten text, however, although the error rate on this sort of conversion tends to be much higher.\r\nThe actual term OCR software is a bit misleading, as most modern versions do not in fact use optical character recognition, but actually use digital character recognition. This is because some years ago the fields effectively merged, and both fields adopted the more attractive term optical character recognition. Character recognition software has advanced a great deal in recent years, with modern programs substantially better than their predecessors at identifying text.\r\n<span style=\"color: rgb(97, 97, 97); \">OCR systems are made up of a combination of hardware and software that is used to convert physical documents into machine-readable text. Hardware, such as an optical scanner or specialized circuit board is used to copy or read text while optical recognition software typically handles the advanced processing. OCR technology software can also take advantage of artificial intelligence (AI) to implement more advanced methods of intelligent character recognition (ICR), like identifying languages or styles of handwriting.</span> \r\nThe process of OCR is most commonly used to turn hard copy legal or historic documents into PDFs. Once placed in this soft copy, users can edit, format and search the document as if it was created with a word processor.\r\nThe <span style=\"font-weight: bold; \">first step of OCR</span> is using a scanner to process the physical form of a document. Once all pages are copied, optical character recognition software converts the document into a two-color, or black and white, version. The scanned-in image or bitmap is analyzed for light and dark areas, where the dark areas are identified as characters that need to be recognized and light areas are identified as background.\r\nThe dark areas are then processed further to find alphabetic letters or numeric digits. OCR products can vary in their techniques, but typically involve targeting one character, word or block of text at a time. Characters are then identified using one of two algorithms:\r\n<span style=\"font-weight: bold; \">Pattern recognition</span> - OCR<span style=\"font-size:10pt; font-family:Arial; font-style:normal; \">recognition</span>programs are fed examples of text in various fonts and formats which are then used to compare, and recognize, characters in the scanned document.\r\n<span style=\"font-weight: bold; \">Feature detection</span> - OCR programs apply rules regarding the features of a specific letter or number to recognize characters in the scanned document. Features could include the number of angled lines, crossed lines or curves in a character for comparison. For example, the capital letter “A” may be stored as two diagonal lines that meet with a horizontal line across the middle.\r\nWhen a character is identified, it is <span style=\"font-weight: bold; \">converted into an ASCII code</span> that can be used by computer systems to handle further manipulations. Users should correct basic errors, proofread and make sure complex layouts were handled properly before saving the document for future use.","materialsDescription":"<h1 class=\"align-center\"> OCR (Optical Character Recognition) use cases</h1>\r\n<p class=\"align-center\">Uses of OCR have a variety of applications, including:</p>\r\n<ul><li>Scanning printed documents into versions that can be edited with word processors, like Microsoft Word or Google Docs.</li><li>Indexing print material for search engines.</li><li>Automating data entry, extraction and processing.</li><li>Deciphering documents into text that can be read aloud to visually-impaired or blind users.</li><li>Archiving historic information, such as newspapers, magazines or phonebooks, into searchable formats.</li><li>Electronically depositing checks without the need for a bank teller.</li><li>Placing important, signed legal documents into an electronic database.</li><li>Recognizing text, such as license plates, with a camera or software.</li><li>Sorting letters for mail delivery.</li><li>Translating words within an image into a specified language.</li></ul>\r\n<h1 class=\"align-center\">Choosing the Right Character Recognition Solution: OCR and ICR</h1>\r\nThough recent technology advancements improved data recognition, many offices continue to rely on manual entry and sorting processes. OCR (Optical Character Recognition) and ICR (Intelligent Character Recognition or Intelligent Document Recognition software) are essential components of Advanced Data Capture that digitally capture images and text. Both technologies provide companies with enhanced images and critical business information. So, what are the differences between OCR and ICR, and how do these differences pertain to your documents? \r\n<span style=\"font-weight: bold; \">Optical Character Recognition</span> refers to the process where documents are captured and digitally converted into searchable text that you can edit. OCR is primarily used to read machine-generated documents with typed or printed text. The technology reads brightness and text font of these documents, recognizing characters with utmost accuracy. OCR is a perfect solution for companies that need information from paper documents and PDF files, and is great for translating longer documents. For example, if you need to pull quotes from a document for another project, OCR will allow you to easily search, retrieve and extract text.\r\n<span style=\"font-weight: bold; \">Intelligent Character Recognition</span>, takes OCR a step further with more intensive character recognition. While OCR mainly encompasses machine-printed characters, the best of best intelligent character recognition software can recognize handwritten text, and translate them into searchable files. Like OCR, ICR scans, reviews and translates the text. ICR is a compatible solution for offices with many checks, timesheets and other handwritten documents.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/OCR_-_Optical_character_recognition.png","alias":"ocr-optical-character-recognition"},"186":{"id":186,"title":"VoIP - Voice over Internet Protocol","description":"<span style=\"font-weight: bold;\">Voice over Internet Protocol </span>(Voice over IP, VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP solutions are IP telephony, Internet telephony, broadband telephony, and broadband phone service.\r\nThe term Internet telephony specifically refers to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN). The steps and principles involved in originating VoIP telephone calls are similar to traditional digital telephony and involve signaling, channel setup, digitization of the analog voice signals, and encoding.\r\nInstead of being transmitted over a circuit-switched network, however, the digital information is packetized, and transmission occurs as IP packets over a packet-switched network. Such transmission entails careful considerations about resource management different from time-division multiplexing (TDM) networks.\r\n\r\n\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> What are the benefits of VoIP?</h1>\r\n VoIP technology can facilitate tasks and deliver services that might be cumbersome or costly to implement when using traditional PSTN: \r\n<ul><li>More than one phone call can be transmitted on the same broadband phone line. This way, VoIP system can facilitate the addition of telephone lines to businesses without the need for additional physical lines.</li><li>Features that are usually charged extra by telecommunication companies, such as call forwarding, caller ID or automatic redialing, are simple with voice over internet technology.</li><li>Unified Communications are secured with VoIP technology, as it allows integration with other services available on the internet such as video conversation, messaging, etc. </li></ul>\r\n<h1 class=\"align-center\">VoIP programs </h1>\r\nThere are four main types of VoIP technology. Each option has varying levels of complexity which can impact ease of implementation and maintenance.\r\n <span style=\"font-weight: bold;\">Integrated Access</span>\r\nIntegrated access is the VoIP service that most mimics the traditional phone line. With integrated access VoIP, businesses integrate VoIP software and existing, legacy phone systems. This approach lets the business keep its old number and equipment while also gaining access to advanced telecommunications features. \r\n<span style=\"font-weight: bold;\">SIP Trunks</span>\r\n Session Initial Protocol (SIP) transmits voice and video information across a data network, letting VoIP users take advantage of shared lines and increase their communications flexibility. Because all data is sent over a network, businesses can use SIP trunks to replace traditional analog phone networks or use a VoIP gateway to integrate SIP trunking with legacy phone systems. \r\n<span style=\"font-weight: bold;\">Hosted IP PBX</span>\r\n What most people envision when they think of VoIP, this VoIP solution sees a vendor host and operate the private branch exchange, offering unified communications solutions. The business connects to a hosted cloud-based PBX network via its IP network. Phone system hardware is maintained off-site by the hosted IP PBX vendor, and all responsibility for the hardware, software, maintenance, security and upgrades all falls on the hosted PBX provider. \r\n <span style=\"font-weight: bold;\">Managed IP PBX </span>\r\nSimilar to Hosted IP PBX, this version of the unified communication solution is outsourced to a third party that takes care of all management requirements, but instead of phone hardware being off-site, the equipment is housed on-premise by the business. \r\nUnderstanding these different services of VoIP communication can help a business determine the system that best suits its needs. SIP Trunks, for instance, are more attractive to those who want to install their own technology and manage it themselves, while still connecting to VoIP features.\r\n On the other hand, managed IP PBX is a good option for those who don’t have the resources to buy and operate their own VoIP systems. The Hosted IP PBX solution frees the business to select the VoIP management software that works for them and liberates them from the cost and administrative headache of maintaining both voice and data lines and the related carrier partnerships. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/VoIP_-_Voice_over_Internet_Protocol.png","alias":"voip-voice-over-internet-protocol"},"188":{"id":188,"title":"EDI - Electronic Data Interchange","description":"Electronic Data Interchange (EDI) is the electronic interchange of business information using a standardized format; a process which allows one company to send information to another company electronically rather than with paper. Business entities conducting business electronically are called trading partners.\r\nMany business documents can be exchanged using EDI, but the two most common are purchase orders and invoices. At a minimum, EDI replaces the mail preparation and handling associated with traditional business communication. However, the real power of EDI is that it standardizes the information communicated in business documents, which makes possible a "paperless" exchange.\r\nThe traditional invoice illustrates what this can mean. Most companies create invoices using a computer system, print a paper copy of the invoice and mail it to the customer. Upon receipt, the customer frequently marks up the invoice and enters it into its own computer system. The entire process is nothing more than the transfer of information from the seller's computer to the customer's computer. EDI makes it possible to minimize or even eliminate the manual steps involved in this transfer.","materialsDescription":" <span style=\"font-weight: bold;\">What does Electronic Data Interchange (EDI) mean?</span>\r\nElectronic data interchange (EDI) is the electronic transmission of structured data by agreed message standards from one computer system to another without human intervention. It is a system for exchanging business documents with external entities.\r\nEDI refers to a family of standards and does not specify transmission methods, which are freely agreed upon by the trading partners.\r\nThe wide adoption of EDI in the business world facilitates efficiency and cost reduction. EDI is used in such diverse business-to-business relationships as:\r\n<ul><li>Interchanges between health care providers and insurers</li><li>Travel and hotel bookings</li><li>Education</li><li>Supply chain management</li><li>Administration</li><li>Tax reporting</li></ul>\r\nEDI is a sequence of messages between two trading partners, either of which may serve as the originator or recipient. The messages are transmitted and received without human intervention. Each message is composed according to a standardized syntax from a sequence of standardized data elements. It is this standardization that makes message assembling, disassembling and processing by the computer possible.\r\nEDI is considered to be a technical representation of a business conversation between two entities, either internal or external. The EDI standards were designed to be independent of communication and software technologies. EDI can be transmitted using any methodology agreed to by the sender and recipient. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/EDI__-_Electronic_Data_Interchange.png","alias":"edi-electronic-data-interchange"},"190":{"id":190,"title":"IPTV - Internet Protocol television","description":"Internet Protocol television (IPTV) is the delivery of television content over Internet Protocol (IP) networks. This is in contrast to delivery through traditional terrestrial, satellite, and cable television formats. Unlike downloaded media, IPTV offers the ability to stream the source media continuously. As a result, a client media player can begin playing the content (such as a TV channel) almost immediately. This is known as streaming media.\r\nAlthough IPTV uses the Internet protocol it is not limited to television streamed from the Internet (Internet television). IPTV is widely deployed in subscriber-based telecommunications networks with high-speed access channels into end-user premises via set-top boxes or other customer-premises equipment. IPTV is also used for media delivery around corporate and private networks. IPTV in the telecommunications arena is notable for its ongoing standardisation process (e.g., European Telecommunications Standards Institute).\r\nIPTV services may be classified into three main groups:\r\n<ul><li>Live television and live media, with or without related interactivity;</li><li>Time-shifted media: e.g. catch-up TV (replays a TV show that was broadcast hours or days ago), start-over TV (replays the current TV show from its beginning);</li><li>Video on demand (VOD): browse and view items in a stored media catalogue.</li></ul>\r\nHistorically, many different definitions of IPTV have appeared, including elementary streams over IP networks, MPEG transport streams over IP networks and a number of proprietary systems. One official definition approved by the International Telecommunication Union focus group on IPTV (ITU-T FG IPTV) is:\r\n<blockquote><span style=\"font-style: italic;\">IPTV is defined as multimedia services such as television/video/audio/text/graphics/data delivered over IP based networks managed to provide the required level of quality of service and experience, security, interactivity and reliability.</span></blockquote>\r\n\r\nAnother definition of IPTV, relating to the telecommunications industry, is the one given by Alliance for Telecommunications Industry Solutions (ATIS) IPTV Exploratory Group in 2005:\r\n<blockquote><span style=\"font-style: italic;\">IPTV is defined as the secure and reliable delivery to subscribers of entertainment video and related services. These services may include, for example, Live TV, Video On Demand (VOD) and Interactive TV (iTV). These services are delivered across an access agnostic, packet switched network that employs the IP protocol to transport the audio, video and control signals. In contrast to video over the public Internet, with IPTV deployments, network security and performance are tightly managed to ensure a superior entertainment experience, resulting in a compelling business environment for content providers, advertisers and customers alike.</span></blockquote>","materialsDescription":" <span style=\"font-weight: bold; \">What is IPTV?</span>\r\nIPTV refers to Internet-based Protocol Television where the internet is used to deliver TV programs & Videos that are either live or on-demand. IPTV is a system where digital television service is delivered to the subscriber through Internet protocol technology via the medium of broadband or internet connection.\r\nIt is slightly different from a digital video that is accessed by millions of users on sites or apps like YouTube or Netflix, but it shares quite a bit of the same ubiquitous, pervasive nature. Also unlike standard cable or satellite connection, in IPTV multiple TV sets can use a single subscription within a home.\r\nIPTV gives the viewers the added advantage and convenience of being able to pick the program they want to watch whenever and wherever they feel like watching it apart from tuning into any Live TV shows that are being aired currently.\r\n<span style=\"font-weight: bold; \">How does IPTV work?</span>\r\nIPTV is much similar like browsing the internet than traditional channel surfing. It merely uses IP (Internet Protocol), a transport protocol that is a delivery mechanism to deliver the videos to the viewer. When the viewer clicks on any TV program or requests the video, video from different sources (servers) is divided into data packets and sent over the internet. Video servers transmit programs through fiber-optic cable to existing households via internet connection and requests are sent out and shows are sent back.\r\n<span style=\"font-weight: bold; \">What is IPTV architecture?</span>\r\nDepending on the network architecture of the service provider, there are two main types of IPTV architecture that can be considered for IPTV deployment: centralized and distributed.\r\nThe centralized architecture model is a relatively simple and easy to manage solution. Because all media content is stored on centralized servers, it does not require a comprehensive content distribution system. Centralized architecture is generally good for a network that provides relatively small VOD service deployment, has an adequate core and edge bandwidth and has an efficient content delivery network (CDN).\r\nDistributed architecture is just as scalable as the centralized model, however, it has bandwidth usage advantages and inherent system management features that are essential for managing a larger server network. Operators who plan to deploy a relatively large system should, therefore, consider implementing a distributed architecture model right from the start. Distributed architecture requires intelligent and sophisticated content distribution technologies to augment the effective delivery of multimedia content over the service provider’s network.\r\nBroadcast content from Satellites and Local Antennas are received by the central unit. The central unit is where live TV channels and AV sources are encoded, encrypted and delivered in the form of IP multicast streams. The Central unit will also contain the Advertising Servers, Live TV Streaming Servers, Video on Demand (VOD) servers & platform and is where on-demand video assets are stored and served as IP unicast streams when a user makes a request. The VOD platform may sometimes be located with and considered part of, the IPTV’s central unit.\r\nThe requested videos and TV Channels are delivered to the viewer via the delivery network which consists of a robust internet uplink via Fiber Optics from the IPTV broadcasters end.\r\nThe viewer will receive this signal at their end via their local or preferred internet service provider which can vary from a range of options like broadband, fiber optics, DSL, etc..\r\nWhen the viewer subscribers to a particular IPTV service they are provided with the service’s specific Set Top Box (STB). A set-top box is the piece of endpoint equipment that decodes and decrypts TV and VOD streams for display on the TV screen. This STB is connected to the viewers’ internet connection (router) and uses the internet to deliver the video and TV content to the viewer.\r\nThe viewer requests the videos or TV Channels via an interactive portal in the STB, that allows the viewer to navigate within the different IPTV services, such as the VOD catalog.\r\nWhile this is a typical example of an IPTV architecture model, due to a wide variety of service providers in the market today and the IT options available in the market, each service provider may decide to implement a slightly different architecture that suits their needs, geographic area, endpoint internet connectivity, local market conditions & requirements, and business model.\r\n<span style=\"font-weight: bold;\">What are the types of IPTV services?</span>\r\nApart from transmitting classic TV channels, the following interactive services are also provided by IPTV:\r\n<ol><li>Video on Demand: Individual delivery of video content to a subscriber. It allows users to watch any movie from the VoD server’s media library.</li><li>Near Video on Demand: It is a pay-per-view video service intended for multiple users subscribed to nVoD service. The content broadcasting schedule is compiled beforehand and subscribers can look at the schedule and watch content according to their interest.</li><li>Time-shifted TV: Time-shifted TV lets subscribers view live broadcasts later so they can playback and resume at their convenience. Rewind option is also provided for TV programs.</li><li>TV on Demand (TVoD): Selected TV channels are recorded so they can be viewed whenever convenient.</li><li>Live Television: with or without interactivity added to currently broadcasted TV shows.</li></ol>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/IPTV_-_Internet_Protocol_television.png","alias":"iptv-internet-protocol-television"},"197":{"id":197,"title":"WAN optimization","description":" WAN optimization is a collection of techniques for increasing data transfer efficiencies across wide-area networks (WANs). In 2008, the WAN optimization market was estimated to be $1 billion, and was to grow to $4.4 billion by 2014 according to Gartner, a technology research firm. In 2015 Gartner estimated the WAN optimization market to be a $1.1 billion market.\r\nThe most common measures of TCP data-transfer efficiencies (i.e., optimization) are throughput, bandwidth requirements, latency, protocol optimization, and congestion, as manifested in dropped packets. In addition, the WAN itself can be classified with regards to the distance between endpoints and the amounts of data transferred. Two common business WAN topologies are Branch to Headquarters and Data Center to Data Center (DC2DC). In general, "Branch" WAN links are closer, use less bandwidth, support more simultaneous connections, support smaller connections and more short-lived connections, and handle a greater variety of protocols. They are used for business applications such as email, content management systems, database application, and Web delivery. In comparison, "DC2DC" WAN links tend to require more bandwidth, are more distant, and involve fewer connections, but those connections are bigger (100 Mbit/s to 1 Gbit/s flows) and of longer duration. Traffic on a "DC2DC" WAN may include replication, back up, data migration, virtualization, and other Business Continuity/Disaster Recovery (BC/DR) flows.\r\nWAN optimization has been the subject of extensive academic research almost since the advent of the WAN. In the early 2000s, research in both the private and public sectors turned to improving the end-to-end throughput of TCP, and the target of the first proprietary WAN optimization solutions was the Branch WAN. In recent years, however, the rapid growth of digital data, and the concomitant needs to store and protect it, has presented a need for DC2DC WAN optimization. For example, such optimizations can be performed to increase overall network capacity utilization, meet inter-datacenter transfer deadlines, or minimize average completion times of data transfers. As another example, private inter-datacenter WANs can benefit optimizations for fast and efficient geo-replication of data and content, such as newly computed machine learning models or multimedia content.\r\nComponent techniques of Branch WAN Optimization include deduplication, wide area file services (WAFS), SMB proxy, HTTPS Proxy, media multicasting, web caching, and bandwidth management. Requirements for DC2DC WAN Optimization also center around deduplication and TCP acceleration, however these must occur in the context of multi-gigabit data transfer rates.","materialsDescription":" <span style=\"font-weight: bold;\">What Is WAN Optimization?</span>\r\nWAN optimization involves prioritizing specific parts of the network to receive more bandwidth. For example, you might want to allocate more throughput and bandwidth to the parts of the network involved in a critical data-processing task, to make sure it’s completed quickly. Many WAN improvements can be accomplished with either physical or logical changes to your network.\r\n<span style=\"font-weight: bold;\">Why Is WAN Optimization Important?</span>\r\nBusinesses are increasingly facing pressures on their WAN setups due to increased use of cloud computing, applications, and other network-wide technologies such as web portals. The associated increase in traffic across the WAN makes WAN optimization even more important, as network slowdowns can become a major issue if you don’t proactively manage this complexity and volume.\r\nNumerous different business processes are affected by a slow network. Even simple actions, like employees accessing files, can become unacceptably slow. If the network is dragging, it might take their business-wide file manager a while to load, and then even longer to open the file. Even though it seems like a small, two-minute task, these problems quickly add up.\r\nMeanwhile, admins may have trouble effectively managing and monitoring their network — and ensuring network security — if they’re fighting against inefficient, high-latency network infrastructure. WAN optimization can potentially allow admins — and their software tools — to more effectively protect all devices and end-users.\r\nWAN optimization also supports remote and mobile workers. When someone works remotely, they’re expanding the WAN and requiring business data to travel further. Without WAN optimization, their connection could be slow. Even simple business processes such as email can become inconvenient to use. If the network is optimized correctly, all employees will be able to access network portals and business information, even if they’re connecting remotely.\r\nFurthermore, even applications not directly affected by optimization processes can benefit when bandwidth is freed up in relation to other parts of the network. All these benefits increase business efficiency and promote cost savings as a result.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/WAN_optimization1.png","alias":"wan-optimization"},"199":{"id":199,"title":"Deception Techniques and Honeypots","description":"Deception technology is an emerging category of cyber security defense. Deception technology products can detect, analyze and defend against zero-day and advanced attacks, often in real time. They are automated, accurate and provide insight into malicious activity within internal networks, which may be unseen by other types of cyber defense. Deception technology enables a more proactive security posture by seeking to deceive the attackers, detect them and then defeat them, allowing the enterprise to return to normal operations.\r\nDeception technology automates the creation of traps (decoys) and/or lures, which are mixed among and within existing IT resources to provide a layer of protection to stop attackers that have penetrated the network. Traps (decoys) are IT assets that either use real licensed operating system software, or are emulations of these devices.\r\nTraps (decoys) which use emulations can also imitate medical devices, automated teller machines (ATMs), retail point of sale systems, switches, routers and much more. Lures are generally real information technology resources (files of varying kinds) which are placed on actual IT assets.\r\nUpon penetrating the network, attackers seek to establish a backdoor and then use this to identify and exfiltrate data and intellectual property. They begin moving laterally through the internal VLANs and almost immediately will "look at" one of the traps (decoys). Interacting with one of these "decoys" will trigger an alert. These alerts are very high probability and almost always coincide to an ongoing attack. The deception is designed to lure the attacker in – the attacker may consider this a worthy asset and continue by injecting malware. Deception technology generally allows for automated static and dynamic analysis of this injected malware and provides these reports through automation to the security operations personnel. Deception technology may also identify, through indicators of compromise (IOC), suspect end-points that are part of the compromise cycle. Automation also allows for an automated memory analysis of the suspect end-point, and then automatically isolates the suspect end-point. Many partner integrations allow for a variety of implementation paths for existing enterprise and government customers.\r\nInternet of things (IoT) devices are not usually scanned by legacy defense in depth cyber defense and remain prime targets for attackers within the network. Deception technology can identify attackers moving laterally into the network from within these devices.\r\nIntegrated turnkey devices that utilize embedded operating systems, but do not allow these operating systems to be scanned or closely protected by embedded end-point or intrusion detection software are also well protected by a deception technology deployment in the same network. Examples include process control systems (SCADA) used in many manufacturing applications on a global basis. Deception technology has been associated with the discovery of Zombie Zero, an attack vector wherein deception technology identified an attacker utilizing malware embedded in barcode readers which were manufactured overseas.\r\nMedical devices are particular vulnerable to cyber attacks within the healthcare networks. As FDA-certified devices they are closed systems and not accessible to standard cyber defense software. Deception technology can surround and protect these devices and identify attackers using these for backdoor placement and data exfiltration. Recently documented cyber attacks on medical devices include x-ray machines, CT scanners, MRI scanners, blood gas analyzers, PACS systems and many more. Networks utilizing these devices can be protected by deception technology. This attack vector, called medical device hijack or medjack, is estimated to have penetrated many hospitals worldwide.\r\nSpecialized deception technology products are now capable of addressing the rise in ransomware. Select products can deceive ransomware into engaging in an attack on a decoy resource, while isolating the infection points and alerting the cyber defense software team.","materialsDescription":"<span style=\"font-weight: bold;\">Why Use Deception Technology?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Early Post-Breach Detection</span></span>\r\nNo security solution can stop all attacks from occurring on a network, but deception technology helps to give attackers a false sense of security by making them believe they have gained a foothold in your network. From here you can monitor and record their behavior, secure in the knowledge that they can do no damage to your decoy systems. The information you record about attacker behavior and techniques can be used to further secure your network from attack.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Reduced False Positives and Risk</span></span>\r\nDead ends, false positives and alert fatigue can all hamper security efforts and put a drain on resources, if they are even analyzed at all. Too much noise can result in IT teams becoming complacent and ignoring what could potentially be a legitimate threat. Deception technology reduces the noise with fewer false positives and high fidelity alerts packed full of useful data.\r\nDeception technology is also a low risk as it has no risk to data or impact on resources or operations. When a hacker accesses or attempts to use part of the deception layer, a real and accurate alert is generated that tells admins they need to take action.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Scale and Automate at Will</span></span>\r\nWhile the threat to corporate networks and data is a daily growing concern, security teams rarely get an increase in their budget to handle the deluge of new threats. For this reason, deception technology can be a very welcome solution. Automated alerts eliminate the need for manual effort and intervention while the design of the technology allows it to be scaled easily as the organization and threat level grows.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">From Legacy to IoT</span></span>\r\nDeception technology can be used to provide breadcrumbs for a vast range of different devices, including legacy environments, industry-specific environments and even IoT devices.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Deception_Techniques_and_Honeypots.png","alias":"deception-techniques-and-honeypots"},"204":{"id":204,"title":"Managed Detection and Response","description":" MDR, which stands for Managed Detection & Response, is an all-encompassing threat detection system, which arose from the need for small/medium-sized organizations who lack resources to be able to monitor their network systems in-house. It provides a cost-effective alternative to SIEM (Security Information and Event Management).\r\nEveryday, the capabilities of attackers get more sophisticated and the volume of alerts becomes overwhelming and unmanageable. In-house teams might struggle to analyze and log data, which makes it harder than ever to determine if these threats are harmful. MDR can put a stop to attacks before they even happen. MDR technology monitors your systems and detects any unusual behavior, whilst our expert team responds to the threats detected within your business.\r\nMDR offers real-time threat intelligence, and is able to analyse behaviour which can be missed by traditional endpoint security technology. MDR also provides rapid identification of known threats, which in turn minimises overall attacks. Having remote incident investigation will minimise damage to your business, and will allow you to get back to work in no time. It’s important to note that using MDR services will allow third party access to your company's data. You need to consider working with a provider who understands and respects your data policy.","materialsDescription":" <span style=\"font-weight: bold;\">What is Managed Detection and Response?</span>\r\nManaged Detection and Response (MDR) is a managed cybersecurity service that provides intrusion detection of malware and malicious activity in your network, and assists in rapid incident response to eliminate those threats with succinct remediation actions. MDR typically combines a technology solution with outsourced security analysts that extend your technologies and team.\r\n<span style=\"font-weight: bold;\">Isn’t that What MSSPs or Managed SIEMs Do?</span>\r\nNo. Managed Security Service Providers (MSSPs) monitor network security controls and may send alerts when anomalies are identified. MSSPs typically do not investigate the anomalies to eliminate false positives, nor do they respond to real threats. This means that abnormalities in network usage are forwarded to your IT personnel who must then dig through the data to determine if there is a real threat and what to do about it.\r\n<span style=\"font-weight: bold;\">Doesn’t My Firewall Protect My Network?</span>\r\nFirewalls and other preventive forms of cybersecurity are very important and effective at preventing basic cyberattacks. However, over the past decade, it has become clear that preventive cybersecurity technologies are not enough to secure an organization’s network. Further, they are yet another source of alerts, log messages, and events that contribute to the “alert fatigue” being universally suffered today. Recent major hacks such as the Marriot Hack of 2018, the Anthem Hack of 2015, and the Target Hack of 2013 demonstrate how easily cybercriminals can breach networks at enterprise organizations to steal millions of credit card numbers, medical records, and other forms of PII/PHI.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Endpoint_Detection_and_Response.png","alias":"managed-detection-and-response"},"205":{"id":205,"title":"NAC - Network Access Control","description":"<span style=\"font-weight: bold; \">Network Access Control (NAC)</span> is an approach to computer security that attempts to unify endpoint security technology (such as antivirus, host intrusion prevention, and vulnerability assessment), user or system authentication and network security enforcement. NAC solutions have become an extremely valuable tool in recent years, as mobile devices and the Internet of Things (IoT) have surged to prominence in various industries across the world. These new pieces of emerging technology come with their own set of vulnerabilities, which poses a challenge to IT security experts. \r\nNAC systems are put into place to make sure that anyone who enters the system, both in terms of users and devices, is authorized. After being routed the efforts at connection, the network access control system confirms privileges using an identity and access management (IAM, a program that checks users for appropriate permissions to access data materials, as indicated by internal policies). With the information from the IAM, along with a pre-established list of rules, the NAC software is able to smartly accept or deny access requests.\r\nFortunately, NAC products are designed to handle large enterprise networks that have a range of device types trying to connect at all times. Without a NAC in place, companies take on a huge amount of risk by adopting a bring-your-own-device (BYOD) policy, which allows employees and vendors to use their own smartphones and tablets on the local network. Network access control software and hardware require an upfront investment but prove their worth in the long run.","materialsDescription":"<h1 class=\"align-center\"> How a NAC solution works?</h1>\r\nWhen you adopt a network access control solution, the first thing it will do is find all devices currently accessing the system; identify what kind of device they are; and determine whether to validate them and how to treat them using preestablished protocols designed by the company’s security personnel. A network access control system has rules related to a wide spectrum of devices, along with finely grained settings to help you determine permissions. A unified administrative system houses these rules and applies them as needed.\r\nMany companies will utilize NAC as their staff grows and they have an increasing number of devices to manage. These solutions are also helpful for achieving data protection across a variety of different branch locations. The difficulty of securing an organization and managing access has become especially overwhelming in an era when widespread incorporation of IOT devices is becoming more common throughout business; NAC is the fix. The general issue with bring your own device (BYOD), though, is what drew many businesses to this service.\r\n<h1 class=\"align-center\">How to Choose a Network Access Control Solution</h1>\r\nTo help narrow down your search for NAC products, you should first focus on tools that offer native integration with your enterprise’s existing software. You don’t want to have to change your infrastructure or network design in order to bring the NAC solution online. If you are heavily dependent on a cloud architecture, then look for solutions that are fully supported by your hosting provider.\r\nNext, think about what kind of proactive tools come included with the NAC suite. Some vendors offer all-in-one packages that feature a full virus scanning utility and firewall mechanism alongside everything else in the NAC. If your IT security strategy is not very mature, this kind of suite may be very helpful.\r\nOf course, one key factor when looking at NAC options is the price point. Some vendors will sell their products at a flat rate, while others are quickly going the route of Software as a Service (SaaS) subscription, an increasingly-popular business model that requires a monthly payment and ongoing contract. Think about the state of your IT budget while remembering that the upfront investment could save you lots of money down the road.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/NAC_-_Network_Access_Control__1_.png","alias":"nac-network-access-control"},"206":{"id":206,"title":"Application Security Testing","description":" Applications form the lifeline of any business today – and they are under attack more than ever before. Where previously we focused our attention on securing organizations’ network parameters, today the application level is where the focus is for attackers.\r\nAccording to Verizon’s 2014 Data Breach Investigations Report, web applications “remain the proverbial punching bag of the internet,” with about 80% of attacks in the application layer, as Gartner has stated. Taking proactive measures to protect your company and customer data is no longer an option: It is a business imperative for enterprises across all industries.\r\nIn 2013, the Ponemon Institute’s ‘Cost of a Data Breach Report’ found that security incidents in the U.S. averaged a total cost of $5.4 million. Preventing just one similar security incident would more than cover the cost of application security and prove your security programs value.\r\nApplication Security is built around the concept of ensuring that the code written for an application does what it was built to do, and keeps the contained data secure.\r\nAccording to Gartner, application security puts a primary focus on three elements:\r\n<ul><li>Reducing security vulnerabilities and risks</li><li>Improving security features and functions such as authentication, encryption or auditing</li><li>Integrating with the enterprise security infrastructure</li></ul>","materialsDescription":" Security testing techniques scour for vulnerabilities or security holes in applications. These vulnerabilities leave applications open to exploitation. Ideally, security testing is implemented throughout the entire software development life cycle (SDLC) so that vulnerabilities may be addressed in a timely and thorough manner. Unfortunately, testing is often conducted as an afterthought at the end of the development cycle. With the growth of Continuous delivery and DevOps as popular software development and deployment models, continuous security models are becoming more popular.\r\nVulnerability scanners, and more specifically web application scanners, otherwise known as penetration testing tools (i.e. ethical hacking tools) have been historically used by security organizations within corporations and security consultants to automate the security testing of http request/responses; however, this is not a substitute for the need for actual source code review. Physical code reviews of an application's source code can be accomplished manually or in an automated fashion. Given the common size of individual programs (often 500,000 lines of code or more), the human brain cannot execute a comprehensive data flow analysis needed in order to completely check all circuitous paths of an application program to find vulnerability points. The human brain is suited more for filtering, interrupting and reporting the outputs of automated source code analysis tools available commercially versus trying to trace every possible path through a compiled code base to find the root cause level vulnerabilities.\r\nThere are many kinds of automated tools for identifying vulnerabilities in applications. Some require a great deal of security expertise to use and others are designed for fully automated use. The results are dependent on the types of information (source, binary, HTTP traffic, configuration, libraries, connections) provided to the tool, the quality of the analysis, and the scope of vulnerabilities covered. Common technologies used for identifying application vulnerabilities include:\r\n<span style=\"font-weight: bold;\">Static Application Security Testing (SAST)</span> is a technology that is frequently used as a Source Code Analysis tool. The method analyzes source code for security vulnerabilities prior to the launch of an application and is used to strengthen code. This method produces fewer false positives but for most implementations requires access to an application's source code and requires expert configuration and lots of processing power.\r\n<span style=\"font-weight: bold;\">Dynamic Application Security Testing (DAST)</span> is a technology, which is able to find visible vulnerabilities by feeding a URL into an automated scanner. This method is highly scalable, easily integrated and quick. DAST's drawbacks lie in the need for expert configuration and the high possibility of false positives and negatives.\r\n<span style=\"font-weight: bold;\">Interactive Application Security Testing (IAST)</span> is a solution that assesses applications from within using software instrumentation. This technique allows IAST to combine the strengths of both SAST and DAST methods as well as providing access to code, HTTP traffic, library information, backend connections and configuration information. Some IAST products require the application to be attacked, while others can be used during normal quality assurance testing.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Application_Security_Testing1.png","alias":"application-security-testing"},"217":{"id":217,"title":"Business-to-Business Middleware","description":" Middleware is a very broad term that can be defined as a translation layer between different applications and encompasses a number of different technologies, such as message-oriented middleware and database middleware. B2B middleware though has a narrower definition and is concerned first and foremost with routing data from a firm’s business applications to the applications of business partners such as customer, suppliers or banks.\r\nData must be extracted from the source system, which might be an ERP system or securities trading platform or an HR system whether it is an installed system or, as is increasingly the case, a cloud-based system. Data can be extracted using an API or specialized middleware supplied by the enterprise application.\r\nOnce the data has been extracted, it must be correctly formatted so that it can be shared by a completely different system. Typical standard formats are EDI or XML. However, each of these formats has specific variants specific to particular vertical industries. When the data has been formatted, it must then be transmitted to the business partner and, once again, there are a number of different network protocols such as HTTP-baaed AS1 and AS2, or FTP to support B2B integration.","materialsDescription":" <span style=\"font-weight: bold; \">What is Middleware?</span>\r\nMiddleware is the software that connects network-based requests generated by a client to the back-end data the client is requesting. It is a general term for software that serves to "glue together" separate, often complex and already existing programs.\r\nMiddleware programs come in on-premises software and cloud services, and they can be used independently or together, depending upon the use case. While cloud providers bundle middleware into cloud services suites, such as middleware as a service (MWaaS) or integration PaaS (iPaaS), industry researchers note that many businesses still choose independent middleware products that fit their specific needs.\r\n<span style=\"font-weight: bold; \">How middleware works</span>\r\nAll network-based requests are essentially attempts to interact with back-end data. That data might be something as simple as an image to display or a video to play, or it could be as complex as a history of banking transactions.\r\nThe requested data can take on many different forms and may be stored in a variety of ways, such as coming from a file server, fetched from a message queue or persisted in a database. The role of middleware is to enable and ease access to those back-end resources.\r\n<span style=\"font-weight: bold;\">Middleware categories</span>\r\nIn general, IT industry analysts -- such as Gartner Inc. and Forrester Research -- put middleware into two categories: enterprise integration middleware and platform middleware.\r\n<ul><li>Enterprise application integration middleware enables programmers to create business applications without having to custom-craft integrations for each new application. Here, middleware helps software and services components work together, providing a layer of functionality for data consistency and multi-enterprise or B2B integration. Typically, integration middleware provides messaging services, so different applications can communicate using messaging frameworks like Simple Object Access Protocol (SOAP), web services, Representational State Transfer (REST) or JavaScript Object Notation (JSON). Other middleware technologies used in this category include Object Request Brokers (ORBs), data representation technologies like XML and JavaScript Object Notation (JSON), and more.</li></ul>\r\nBusinesses can purchase individual middleware products or on-premises or cloud-based application integration suites.\r\n<ul><li>Platform middleware supports software development and delivery by providing a runtime hosting environment, such as a container, for application program logic. Its primary components are in-memory and enterprise application servers, as well as web servers and content management. Middleware includes web servers, application servers, content management systems and similar tools that support application development and delivery. Generally, embedded or external communications middleware allows different communications tools to work together. These communications tools enable application and service interaction. Resource management services, such as Microsoft Azure Resource Manager, host application program logic at runtime, another key function in platform middleware. Other components include Trusted Platform Modules (TPMs) and in-memory data grids (IMDGs).</li></ul>\r\nPlatform middleware products are also available as specific on-premises or cloud service tools, as well as multitool suites. On a cloud suite site, middleware as a service offers an integrated set of platform tools and the runtime environment.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Business-to-Business_Middleware.png","alias":"business-to-business-middleware"},"219":{"id":219,"title":"Event-Driven Middleware","description":" Event management software is the generic term for a wide range of software products that are used in the management of professional and academic conferences, trade exhibitions, conventions and smaller events such as Continuing Professional Development (CPD) meetings.\r\nThe most common event management applications are:\r\n<ul><li>Event schedule planning</li><li>Customized event website creation</li><li>Online event registration, ticketing and delegate management including online payment</li><li>Event budgeting</li><li>Lead retrieval</li><li>Venue selection</li><li>Event Marketing</li><li>Event Networking for attendee engagement</li><li>Procurement, sourcing and RFPs</li><li>Content management including abstract and/or paper management, reviewing, programme development and publishing</li><li>Exhibition management including floor planning, booking and billing</li><li>On-site operations including registration, badges and networking</li><li>Audience response solutions, live slide sharing and second screen tools as live polls, Q+A, etc.</li></ul>","materialsDescription":" <span style=\"font-weight: bold;\">What is the event-driven architecture?</span>\r\nThe event-driven architecture is a software architecture and model for application design. With an event-driven system, the capture, communication, processing, and persistence of events are the core structure of the solution. This differs from a traditional request-driven model.\r\nAn event is any significant occurrence or change in state for system hardware or software. An event is not the same as an event notification, which is a message or notification sent by the system to notify another part of the system that an event has taken place. \r\nThe source of an event can be from internal or external inputs. Events can generate from a user, like a mouse click or keystroke, an external source, such as a sensor output, or come from the system, like loading a program.\r\nMany modern application designs are event-driven. Event-driven apps can be created in any programming language because event-driven is a programming approach, not a language. The event-driven architecture enables minimal coupling, which makes it a good option for modern, distributed application architectures.\r\nAn event-driven architecture is loosely coupled because event producers don’t know which event consumers are listening for an event, and the event doesn’t know what the consequences are of its occurrence.\r\n<span style=\"font-weight: bold;\">How does event-driven architecture work?</span>\r\nThe event-driven architecture is made up of event producers and event consumers. An event producer detects or senses an event and represents the event as a message. It does not know the consumer of the event or the outcome of an event.\r\nAfter an event has been detected, it is transmitted from the event producer to the event consumers through event channels, where an event processing platform processes the event asynchronously. Event consumers need to be informed when an event has occurred. They might process the event or may only be impacted by it.\r\nThe event processing platform will execute the correct response to an event and send the activity downstream to the right consumers. This downstream activity is where the outcome of an event is seen.\r\n<span style=\"font-weight: bold;\">What are the benefits of event-driven architecture?</span>\r\nAn event-driven architecture can help organizations achieve a flexible system that can adapt to changes and make decisions in real-time. Real-time situational awareness means that business decisions, whether manual or automated, can be made using all of the available data that reflects the current state of your systems.\r\nEvents are captured as they occur from event sources such as Internet of Things (IoT) devices, applications, and networks, allowing event producers and event consumers to share status and response information in real-time.\r\nOrganizations can add event-driven architecture to their systems and applications to improve the scalability and responsiveness of applications and access to the data and context needed for better business decisions.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Event-Driven_Middleware.png","alias":"event-driven-middleware"},"221":{"id":221,"title":"Process Automation Middleware","description":" At the current level of development, process automation is one of the approaches to process management based on the use of information technology. This approach allows the management of operations, data, information and resources through the use of computers and software that reduce the degree of human participation in the process, or completely eliminate it.\r\nThe main goal of automation is to improve the quality of the process. An automated process has more stable characteristics than a manual process. In many cases, process automation can increase productivity, reduce process execution time, reduce cost, increase accuracy and stability of operations.\r\nTo date, process automation has covered many industries and areas of activity: from manufacturing processes to shopping in stores. Regardless of the size and scope of the organization, almost every company has automated processes. The process approach provides for all processes the same principles of automation.\r\nDespite the fact that process automation can be performed at various levels, the principles of automation for all levels and all types of processes will remain the same. These are general principles that set the conditions for the efficient execution of processes in automatic mode and establish rules for automatic process control.\r\nThe basic principles of process automation are: the principle of consistency, the principle of integration, the principle of independence of execution. These general principles are detailed depending on the level of automation under consideration and specific processes. For example, automation of production processes includes principles such as the principle of specialization, the principle of proportionality, the principle of continuity, etc.","materialsDescription":" <span style=\"font-weight: bold; \">What are the levels of process automation?</span>\r\nProcess automation is needed to support management at all levels of the company hierarchy. In this regard, the levels of automation are determined depending on the level of control at which the automation of processes is performed.\r\nManagement levels are usually divided into operational, tactical and strategic.\r\nIn accordance with these levels, automation levels are also distinguished:\r\n<ul><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Lower level of automation or level of performers.</span></span> At this level, automation of regularly running processes is carried out. Automation of processes is aimed at performing operational tasks (for example, executing a production process), maintaining established parameters (for example, autopilot operation), and maintaining certain operating modes (for example, temperature conditions in a gas boiler).</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Production management level or tactical level.</span></span> Automation of processes of this level ensures the distribution of tasks between various processes of the lower level. Examples of such processes are production management processes (production planning, service planning), processes of managing resources, documents, etc.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Enterprise management level or strategic level.</span></span> Automation of the processes of the enterprise management level provides the solution of analytical and forecast tasks. This level of automation is necessary to support the work of top management of the organization. It is aimed at financial, economic and strategic management.</li></ul>\r\nAutomation of processes at each of these levels is provided through the use of various automation systems (CRM systems, ERP systems, OLAP systems, etc.). All automation systems can be divided into three basic types.\r\nTypes of automation systems include:\r\n<ul><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">immutable systems.</span></span> These are systems in which the sequence of actions is determined by the configuration of the equipment or process conditions and cannot be changed during the process.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">programmable systems.</span></span> These are systems in which the sequence of actions may vary depending on a given program and process configuration. The selection of the necessary sequence of actions is carried out through a set of instructions that can be read and interpreted by the system.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">flexible (self-adjusting) systems.</span></span> These are systems that are able to carry out the selection of necessary actions in the process of work. Changing the configuration of the process (sequence and conditions of operations) is based on information about the process.</li></ul>\r\nThese types of systems can be applied at all levels of process automation individually or as part of a combined system.\r\n<span style=\"font-weight: bold; \">What are the types of automated processes?</span>\r\nIn each sector of the economy, there are enterprises and organizations that produce products or provide services. All these enterprises can be divided into three groups, depending on their “remoteness” in the natural resource processing chain.\r\nThe first group of enterprises is enterprises that extract or produce natural resources. Such enterprises include, for example, agricultural producers, oil and gas companies.\r\nThe second group of enterprises is enterprises that process natural raw materials. They make products from raw materials mined or produced by enterprises of the first group. Such enterprises include, for example, automobile industry enterprises, steel enterprises, electronic industry enterprises, power plants, etc.\r\nThe third group is service enterprises. Such organizations include, for example, banks, educational institutions, medical institutions, restaurants, etc.\r\nFor all enterprises, we can distinguish common groups of processes associated with the production of products or the provision of services.\r\nThese processes include:\r\n<ul><li>business processes;</li><li>design and development processes;</li><li>production processes;</li><li>control and analysis processes.</li></ul>\r\n<span style=\"font-weight: bold;\">What are the benefits of process automation?</span>\r\nProcess automation can significantly improve the quality of management and product quality. With the implementation of the QMS, automation gives a significant effect and enables the organization to significantly improve its work. However, before deciding on process automation, it is necessary to evaluate the benefits of running processes in an automatic mode.\r\nTypically, process automation provides the following benefits:\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">the speed of completing repetitive tasks increases.</span></span> Due to the automatic mode, the same tasks can be completed faster because automated systems are more accurate in operations and are not prone to a decrease in performance from the time of work.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">quality of work increases.</span></span> The exclusion of the human factor significantly reduces variations in the execution of the process, which leads to a decrease in the number of errors and, accordingly, increases the stability and quality of the process.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">increases control accuracy.</span></span> Due to the use of information technology in automated systems, it becomes possible to save and take into account a greater amount of process data than with manual control.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">parallel tasks.</span></span> Automated systems allow you to perform several actions at the same time without loss of quality and accuracy. This speeds up the process and improves the quality of the results.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">quick decision making in typical situations.</span></span> In automated systems, decisions related to typical situations are made much faster than with manual control. This improves the performance of the process and avoids inconsistencies in subsequent stages.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Process_Automation_Middleware.png","alias":"process-automation-middleware"},"225":{"id":225,"title":"End-User Query, Reporting, and Analysis","description":" Class systems of Query & Reporting are designed to form queries to information systems in user terms, as well as their execution, integration of data from different sources, viewing data with the possibilities of detailing and summarizing and building full-fledged reports, both on-screen and printed. Visualization of query results can be presented to the user in various forms - flat or multidimensional tables, graphs, charts, various specialized interfaces.\r\nEnd-user tools for querying and building reports are delivered in two ways:\r\n<ul><li>as part of OLAP-systems</li><li>in the form of specialized Query & Reporting</li></ul>\r\nVirtually every OLAP class system is equipped with Query & Reporting. These funds can be either embedded in the main product or separated into a separate product.\r\nThere are also specialized systems for generating and distributing reports. At the same time, these systems incorporate their own OLAP-means. Therefore, to draw a clear line between OLAP-systems and systems of class Query & Reporting is almost impossible.","materialsDescription":" <span style=\"font-weight: bold; \">What are the reporting tools?</span>\r\nReporting tools are widely used to support decision making and to measure organizational and team performance. Companies use them for financial consolidation, for evaluation of strategies and policies and often just for plain reporting. Today most of these tools are integrated with Business Intelligence tools.\r\n<span style=\"font-weight: bold; \">What are the advantages of these tools for your organization?</span>\r\nReporting tools allow companies to create attractive reports easily. In tabular or graphical format. With data from Excel, a data warehouse or the organization’s ERP system. With the reports containing the right information, people are able to manage and improve the business processes more easily.\r\n<span style=\"font-weight: bold; \">Which reporting tools are available in the market?</span>\r\nThere are many Business Intelligence Reporting tools in the market available. This list of reporting tools shows you a complete overview of all the major tools currently available and thoroughly studied by our industry analysts. To name a few: Cognos Query and reporting, Oracle Enterprise Reporting, Crystal Reports, Microsoft Reporting Services (SSRS), etc.\r\n<span style=\"font-weight: bold; \">Is there a difference between reporting tools and BI tools?</span>\r\nAlmost every company, large or small, needs a reporting tool or they have already one in place. But, what is the difference between reporting software and Business Intelligence tools? They are not the same. In general reporting tools tell us where we have been but are not very good at analyzing data (at real time) and telling us where we are going (predictive).\r\n<span style=\"font-weight: bold;\">What is the difference between a query and a report?</span>\r\nA query is a way to create a list of accounts or journal entries that match your criteria. Requests serve as an advanced search engine that finds and groups accounts or journal entries and can only create a list.\r\nA report is a detailed report of a group of accounts or journal entries. Reports analyze data and are designed to calculate and present data in a more formal form.\r\nTypically, a query finds information in the database for you, and a report is a more powerful way to display and analyze information about the accounts or log entries you want to view.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/End-User_Query__Reporting__and_Analysis.png","alias":"end-user-query-reporting-and-analysis"},"227":{"id":227,"title":"Advanced Analytics Software","description":" <span style=\"font-weight: bold;\">Advanced analytics</span> is a part of data science that uses high-level methods and tools to focus on projecting future trends, events, and behaviors. This gives organizations the ability to perform advanced statistical models such as ‘what-if’ calculations, as well as future-proof various aspects of their operations.\r\nThe term is an umbrella for several sub-fields of analytics that work together in their predictive capabilities.\r\nThe major areas that make up advanced analytics are predictive data analytics, big data, and data mining. The process of advanced analytics includes all three areas at various times.\r\n<span style=\"font-weight: bold;\">Data mining</span> is a key aspect of advanced analytics, providing the raw data that will be used by both big data and predictive analytics. <span style=\"font-weight: bold;\">Big data analytics</span> are useful in finding existing insights and creating connections between data points and sets, as well as cleaning data.\r\nFinally, <span style=\"font-weight: bold;\">predictive analytics</span> can use these clean sets and existing insights to extrapolate and make predictions and projections about future activity, trends, and consumer behaviors.\r\nAdvanced analytics also include newer technologies such as machine learning and artificial intelligence, semantic analysis, visualizations, and even neural networks. Taken together, they help advanced analytics software create an accurate enough canvas to make reliable predictions and generate actionable BI insights on a deeper level.","materialsDescription":"<h1 class=\"align-center\">A list of tips on how to manage the process of building an advanced analytics program</h1>\r\n<ul><li>Start with a proof-of-concept project to demonstrate the potential business value of analytics applications.</li><li>Take training seriously. New data management and analytics skills likely will be needed, especially if big data platforms and tools like SAS advanced analytics tools are involved.</li><li>Develop processes to ensure that business units are ready to act on analytical findings so the work of data scientists and other analysts doesn't go to waste.</li><li>Monitor and assess advanced and predictive analytics software on a regular basis to make sure the data being analyzed is still relevant and the analytical models being run against it are still valid.</li></ul>\r\n<h1 class=\"align-center\">Advanced analytics tools</h1>\r\nThere are a variety of advanced analytics tools to choose from that offer different advantages based on the use case. They generally break down into two categories: open source and proprietary.\r\nOpen source tools have become a go-to option for many data scientists doing machine learning and prescriptive analytics. They include programming languages, as well as computing environments, including Hadoop and Spark. Users typically say they like open source advanced analytics tools because they are generally inexpensive to operate, offer strong functionality and are backed by a user community that continually innovates the tools.\r\nOn the proprietary side, vendors including Microsoft, IBM and the SAS Institute all offer advanced analytics tools. Most require a deep technical background and understanding of mathematical techniques.\r\nIn recent years, however, a crop of self-service analytics tools has matured to make functionality more accessible to business users. Tableau, in particular, has become a common tool. While its functionality is more limited than deeper technical tools, it does enable users to conduct cluster analyses and other advanced analyses.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Advanced_Analytics_Software.png","alias":"advanced-analytics-software"},"229":{"id":229,"title":"Spatial Information Management Software","description":" A spatial database is a database that is optimized for storing and querying data that represents objects defined in a geometric space. Most spatial databases allow the representation of simple geometric objects such as points, lines and polygons. Some spatial databases handle more complex structures such as 3D objects, topological coverages, linear networks, and TINs. While typical databases have developed to manage various numeric and character types of data, such databases require additional functionality to process spatial data types efficiently, and developers have often added geometry or feature data types. The Open Geospatial Consortium (OGC) developed the Simple Features specification (first released in 1997) and sets standards for adding spatial functionality to database systems. The SQL/MM Spatial ISO/IEC standard is a part the SQL/MM multimedia standard and extends the Simple Features standard with data types that support circular interpolations.\r\nA geodatabase (also geographical database and geospatial database) is a database of geographic data, such as countries, administrative divisions, cities, and related information. Such databases can be useful for websites that wish to identify the locations of their visitors for customization purposes.\r\nDatabase systems use indexes to quickly look up values; however, this way of indexing data is not optimal for spatial queries. Instead, spatial databases use a spatial index to speed up database operations.\r\nIn addition to typical SQL queries such as SELECT statements, spatial databases can perform a wide variety of spatial operations. The following operations and many more are specified by the Open Geospatial Consortium standard:\r\n<ul><li>Spatial Measurements: Computes line length, polygon area, the distance between geometries, etc.</li><li>Spatial Functions: Modify existing features to create new ones, for example by providing a buffer around them, intersecting features, etc.</li><li>Spatial Predicates: Allows true/false queries about spatial relationships between geometries. Examples include "do two polygons overlap" or 'is there a residence located within a mile of the area we are planning to build the landfill?'</li><li>Geometry Constructors: Creates new geometries, usually by specifying the vertices (points or nodes) which define the shape.</li><li>Observer Functions: Queries which return specific information about a feature such as the location of the center of a circle.</li></ul>\r\nSome databases support only simplified or modified sets of these operations, especially in cases of NoSQL systems like MongoDB and CouchDB.","materialsDescription":"<span style=\"font-weight: bold;\">What is the spatial index?</span>\r\nSpatial indices are used by spatial databases (databases which store information related to objects in space) to optimize spatial queries. Conventional index types do not efficiently handle spatial queries such as how far two points differ, or whether points fall within a spatial area of interest. Common spatial index methods include:\r\n<ul><li>Geohash</li><li>HHCode</li><li>Grid (spatial index)</li><li>Z-order (curve)</li><li>Quadtree</li><li>Octree</li><li>UB-tree</li><li>R-tree: Typically the preferred method for indexing spatial data.[citation needed] Objects (shapes, lines and points) are grouped using the minimum bounding rectangle (MBR). Objects are added to an MBR within the index that will lead to the smallest increase in its size.</li><li>R+ tree</li><li>R* tree</li><li>Hilbert R-tree</li><li>X-tree</li><li>kd-tree</li><li>m-tree – an m-tree index can be used for the efficient resolution of similarity queries on complex objects as compared using an arbitrary metric.</li><li>Binary space partitioning (BSP-Tree): Subdividing space by hyperplanes.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Spatial_Information_Management_Software.png","alias":"spatial-information-management-software"},"231":{"id":231,"title":"Deployment-Centric Application Platforms","description":" Deployment-centric application platforms are driving benefits for organizations embarking on their digital transformation journey.\r\nAs demand for applications increases, businesses need to make sure they have an effective application development platform in place to help them continue to capitalize on the benefits they can provide and meet customer demand. This platform has an integrated development environment that provides tools that allow the developer to program, test and implement applications.","materialsDescription":" <span style=\"font-weight: bold;\">What is software deployment?</span>\r\nSoftware deployment is all of the activities that make a software system available for use.\r\nThe general deployment process consists of several interrelated activities with possible transitions between them. These activities can occur at the producer side or on the consumer side or both. Because every software system is unique, the precise processes or procedures within each activity can hardly be defined. Therefore, "deployment" should be interpreted as a general process that has to be customized according to specific requirements or characteristics.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Deployment-Centric_Application_Platforms.png","alias":"deployment-centric-application-platforms"},"233":{"id":233,"title":"Transaction Processing Monitors","description":" <span style=\"font-weight: bold; \">A transaction processing monitor (TPM)</span> is a program that monitors transactions from one stage to the next, ensuring that each one completes successfully; if not, or if an error occurs, the TM Monitor takes the appropriate action. A transaction processing monitor’s main purpose/objective is to allow resource sharing and assure optimal use of the resources by applications. This term is sometimes shortened to TP monitor.\r\nA transaction processing monitor is critical in multi-tier architectures. With processes running on different platforms, a given transaction may be forwarded to any one of several servers. Generally, the TP monitor handles all load balancing. After completing each transaction, the TPM can process another transaction without being influenced by the prior transaction. In other words the TPM model essentially is stateless.\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Transaction Processing Monitor architecture</span></p>\r\n<p class=\"align-left\">In the TP Monitor Architecture, ACID transactions are initiated by a Begin-Transaction call and terminated by either a Commit-Transaction or an Abort-Transaction call. When initiated, each transaction is assigned a unique identiier and entered into a transaction table managed by the Transaction Manager. Each entry in the transaction table contains the transaction identiier (TRID), the transaction status, and other information. When a transaction calls a transaction control operation, such as Commit-Transaction, the Transaction Manager is responsible for carrying out the execution of the command and recording information in the transaction table. </p>\r\n<ul><li><span style=\"font-weight: bold; \">Process per client model</span> - instead of individual login session per terminal, server process communicates with the terminal, handles authentication, and executes actions.</li><li><span style=\"font-weight: bold; \">Single process model</span> - all remote terminals connect to a single server process. Used in client-server environments.</li><li><span style=\"font-weight: bold; \">Many-server single-router model</span> - multiple application server processes access a common database; clients communicate with the application through a single communication process that routes requests.</li><li><span style=\"font-weight: bold; \">Many server many-router model</span> - multiple processes communicate with clients.</li></ul>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">In general, a TPM provides the following functionality:</span></p>\r\n<ul><li>Coordinating resources</li><li>Balancing loads</li><li>Creating new processes as/when needed</li><li>Providing secure access to services</li><li>Routing services</li><li>Wrapping data messages into messages</li><li>Unwrapping messages into data packets/structures</li><li>Monitoring operations/transactions</li><li>Managing queues</li><li>Handling errors through such actions as process restarting</li><li>Hiding interprocess communications details from programmers</li></ul>\r\n<br /><br /><br />\r\n\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Advantages of TP Monitors </h1>\r\nComplex applications are often built on top of several resource managers (such as DBMSs, operating systems, user interfaces, and messaging software). A TPM is a middleware component that provides access to the services of a number of resource managers and provides a uniform interface for programmers who are developing transactional software. \r\n<ul><li>Transaction routing the TP Monitor can increase scalability by directing transactions to specific DBMSs. </li><li> Managing distributed transactions the TP Monitor can manage transactions that require access to data held in multiple, possibly heterogeneous, DBMSs. For example, a transaction my require to update data items held in an Oracle DBMS at site 1, an Informix DBMS at site 2,and an IMS DBMS at site 3. TP Monitors normally control transactions using the X/Open Distributed Transactions Processing (DTP) standard. A DBMS that supports this standard can function as a resource manager under the control of a TP Monitor acting as a transaction manager.</li><li> Load balancing the TP Monitor can balance client requests across multiple DBMSs on one or more computers by directing client service calls to the least loaded server. In addition, it can dynamically bring in additional DBMSs as required to provide the necessary performance.</li><li>Funnelling in environments with a large number of users, it may sometimes be difficult for all users to be logged on simultaneously to the DBMS. In many cases, we would find that users generally do not need continuous access to the DBMS. Instead of each user connecting to the DBMS, the TP Monitor can establish connections with the DBMSs as and when required, and can funnel user requests through these connections. This allows a larger number of users to access the available DBMSs with a potentially much smaller number of connections, which in turn would mean less resource usage. </li><li> Increased reliability the TP Monitor acts as a transaction manager, performing the necessary actions to maintain the consistency of the database, with the DBMS acting as a resource manager. If the DBMS fails, the TP Monitor may be able to resubmit the transaction to another DBMS or can hold the transaction until the DBMS becomes available again.</li></ul>\r\nTP Monitors are typically used in environments with a very high volume of transactions, where the TP Monitor can be used to offload processes from the DBMS server. Prominent examples of TP Monitors include CICS and Encina from IBM (which are primarily used on IBM AIX or Windows NT and bundled now in the IBM TXSeries) and Tuxedo from BEA Systems.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Transaction_Processing_Monitors.png","alias":"transaction-processing-monitors"},"239":{"id":239,"title":"Relational Database Management Systems","description":" Relational Database Management System (RDBMS) is a DBMS designed specifically for relational databases. Therefore, RDBMSes are a subset of DBMSes.\r\nA relational database refers to a database that stores data in a structured format, using rows and columns. This makes it easy to locate and access specific values within the database. It is "relational" because the values within each table are related to each other. Tables may also be related to other tables. The relational structure makes it possible to run queries across multiple tables at once.\r\nWhile a relational database describes the type of database an RDMBS manages, the RDBMS refers to the database program itself. It is the software that executes queries on the data, including adding, updating, and searching for values.\r\nAn RDBMS may also provide a visual representation of the data. For example, it may display data in a tables like a spreadsheet, allowing you to view and even edit individual values in the table. Some relational database softwareallow you to create forms that can streamline entering, editing, and deleting data.\r\nMost well known DBMS applications fall into the RDBMS category. Examples include Oracle Database, MySQL, Microsoft SQL Server, and IBM DB2. Some of these programs support non-relational databases, but they are primarily used for relational database management.\r\nExamples of non-relational databases include Apache HBase, IBM Domino, and Oracle NoSQL Database. These type of databases are managed by other DMBS programs that support NoSQL, which do not fall into the RDBMS category.\r\nElements of the relational DBMS that overarch the basic relational database are so intrinsic to operations that it is hard to dissociate the two in practice.\r\nThe most basic features of RDBMS are related to create, read, update and delete operations, collectively known as CRUD. They form the foundation of a well-organized system that promotes consistent treatment of data.\r\nThe RDBMS typically provides data dictionaries and metadata collections useful in data handling. These programmatically support well-defined data structures and relationships. Data storage management is a common capability of the RDBMS, and this has come to be defined by data objects that range from binary large object (blob) strings to stored procedures. Data objects like this extend the scope of basic relational database operations and can be handled in a variety of ways in different RDBMSes.\r\nThe most common means of data access for the RDBMS is via SQL. Its main language components comprise data manipulation language (DML) and data definition language (DDL) statements. Extensions are available for development efforts that pair SQL use with common programming languages, such as COBOL (Common Business-Oriented Language), Java and .NET.\r\nRDBMSes use complex algorithms that support multiple concurrent user access to the database, while maintaining data integrity. Security management, which enforces policy-based access, is yet another overlay service that the RDBMS provides for the basic database as it is used in enterprise settings.\r\nRDBMSes support the work of database administrators (DBAs) who must manage and monitor database activity. Utilities help automate data loading and database backup. RDBMS systems manage log files that track system performance based on selected operational parameters. This enables measurement of database usage, capacity and performance, particularly query performance. RDBMSes provide graphical interfaces that help DBAs visualize database activity.\r\nRelational database management systems are central to key applications, such as banking ledgers, travel reservation systems and online retailing. As RDBMSes have matured, they have achieved increasingly higher levels of query optimization, and they have become key parts of reporting, analytics and data warehousing applications for businesses as well. \r\nRDBMSes are intrinsic to operations of a variety of enterprise applications and are at the center of most master data management (MDM) systems.<br /><br />","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What are the advantages of a Relational Database Management System?</span></h1>\r\nA Relational Database Management System (RDBMS) is a software system that provides access to a relational database. The software system is a collection of software applications that can be used to create, maintain, manage and use the database. A "relational database" is a database structured on the "relational" model. Data are stored and presented in a tabular format, organized in rows and columns with one record per row.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Data Structure.</span> The table format is simple and easy for database users to understand and use. Relational database management software provide data access using a natural structure and organization of the data. Database queries can search any column for matching entries.</li></ul>\r\n<dl></dl>\r\n<ul><li><span style=\"font-weight: bold;\">Multi-User Access.</span> RDBMS database program allow multiple database users to access a database simultaneously. Built-in locking and transactions management functionality allow users to access data as it is being changed, prevents collisions between two users updating the data, and keeps users from accessing partially updated records.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Privileges. </span>Authorization and privilege control features in an RDBMS allow the database administrator to restrict access to authorized users, and grant privileges to individual users based on the types of database tasks they need to perform. Authorization can be defined based on the remote client IP address in combination with user authorization, restricting access to specific external computer systems.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Network Access.</span> RDBMSs provide access to the database through a server daemon, a specialized software program that listens for requests on a network, and allows database clients to connect to and use the database. Users do not need to be able to log in to the physical computer system to use the database, providing convenience for the users and a layer of security for the database. Network access allows developers to build desktop tools and Web applications to interact with databases.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Speed.</span> The relational database model is not the fastest data structure. RDBMS software advantages, such as simplicity, make the slower speed a fair trade-off. Optimizations built into an RDBMS, and the design of the databases, enhance performance, allowing RDBMSs to perform more than fast enough for most applications and data sets. Improvements in technology, increasing processor speeds and decreasing memory and storage costs allow systems administrators to build incredibly fast systems that can overcome any database performance shortcomings.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Maintenance. </span>RDBMSs feature maintenance utilities that provide database administrators with tools to easily maintain, test, repair and back up the databases housed in the system. Many of the functions can be automated using built-in automation in the RDBMS, or automation tools available on the operating system.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Language.</span> RDBMSs support a generic language called "Structured Query Language" (SQL). The SQL syntax is simple, and the language uses standard English language keywords and phrasing, making it fairly intuitive and easy to learn. Many RDBMSs add non-SQL, database-specific keywords, functions and features to the SQL language.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Relational_Database_Management_Systems.png","alias":"relational-database-management-systems"},"240":{"id":240,"title":"Non-relational Database Management Systems","description":" A non-relational database is a database that does not incorporate the table/key model that relational database management systems (RDBMS) promote. These kinds of databases require data manipulation techniques and processes designed to provide solutions to big data problems that big companies face. The most popular emerging non-relational database is called NoSQL (Not Only SQL).\r\nMost non-relational databases are incorporated into websites such as Google, Yahoo!, Amazon and Facebook. These websites introduce a slew of new applications every single day with millions and millions of users, so they would not be able to handle large traffic spikes with existing RDBMS solutions. Since RDBMS cannot handle the problem, they’ve switched to a new kind of DBMS that is capable of handling Web-scale data in a non-relational way.<br /><br />An interesting aspect of a non-relational database such as NoSQL is scalability. NoSQL uses the BASE system (basically available, soft-state, eventually consistent). Non-relational databases forgo the table form of rows and columns relational databases use in favor of specialized frameworks to store data, which can be accessed by special query APIs. Persistence is an important element in these databases. To enable fast throughput of vast amounts of data the best option for performance is "in memory," rather than reading and writing from disks.<br /><br />Relational databases use the ACID system, which ensures consistency of data in all situations of data management but obviously takes longer to process because of all those relations and its branching nature. However, the BASE system loosened up the requirements on consistency to achieve better availability and partitioning for better scalability.","materialsDescription":" <span style=\"font-weight: bold; \">What are NoSQL databases?</span>\r\nNoSQL databases are purpose built for specific data models and have flexible schemas for building modern applications. NoSQL databases are widely recognized for their ease of development, functionality, and performance at scale. They use a variety of data models, including document, graph, key-value, in-memory, and search. This page includes resources to help you better understand NoSQL databases and to get started.\r\n<span style=\"font-weight: bold; \">How Does a NoSQL (nonrelational) Database Work?</span>\r\nNoSQL databases use a variety of data models for accessing and managing data, such as document, graph, key-value, in-memory, and search. These types of databases are optimized specifically for applications that require large data volume, low latency, and flexible data models, which are achieved by relaxing some of the data consistency restrictions of other databases.\r\nConsider the example of modeling the schema for a simple book database:\r\n<ul><li>In a relational database, a book record is often dissembled (or “normalized”) and stored in separate tables, and relationships are defined by primary and foreign key constraints. In this example, the Books table has columns for ISBN, Book Title, and Edition Number, the Authors table has columns for AuthorID and Author Name, and finally the Author-ISBN table has columns for AuthorID and ISBN. The relational model is designed to enable the database to enforce referential integrity between tables in the database, normalized to reduce the redundancy, and generally optimized for storage.</li><li>In a NoSQL database, a book record is usually stored as a JSON document. For each book, the item, ISBN, Book Title, Edition Number, Author Name, and AuthorID are stored as attributes in a single document. In this model, data is optimized for intuitive development and horizontal scalability.</li></ul>\r\n<span style=\"font-weight: bold; \">Why should you use a NoSQL database?</span>\r\nNoSQL databases are a great fit for many modern applications such as mobile, web, and gaming that require flexible, scalable, high-performance, and highly functional databases to provide great user experiences.\r\n<ul><li><span style=\"font-weight: bold; \">Flexibility:</span> NoSQL databases generally provide flexible schemas that enable faster and more iterative development. The flexible data model makes NoSQL databases ideal for semi-structured and unstructured data.</li><li><span style=\"font-weight: bold; \">Scalability:</span> NoSQL databases are generally designed to scale out by using distributed clusters of hardware instead of scaling up by adding expensive and robust servers. Some cloud providers handle these operations behind-the-scenes as a fully managed service.</li><li><span style=\"font-weight: bold; \">High-performance:</span> NoSQL database are optimized for specific data models (such as document, key-value, and graph) and access patterns that enable higher performance than trying to accomplish similar functionality with relational databases.</li><li><span style=\"font-weight: bold; \">Highly functional:</span> NoSQL databases provide highly functional APIs and data types that are purpose built for each of their respective data models.</li></ul>\r\n<span style=\"font-weight: bold;\">What are the types of NoSQL Databases?</span>\r\n<ul><li><span style=\"font-weight: bold;\">Key-value:</span> Key-value databases are highly partitionable and allow horizontal scaling at scales that other types of databases cannot achieve. Use cases such as gaming, ad tech, and IoT lend themselves particularly well to the key-value data model.</li><li><span style=\"font-weight: bold;\">Document:</span> In application code, data is represented often as an object or JSON-like document because it is an efficient and intuitive data model for developers. Document databases make it easier for developers to store and query data in a database by using the same document model format that they use in their application code. The flexible, semistructured, and hierarchical nature of documents and document databases allows them to evolve with applications’ needs. The document model works well with catalogs, user profiles, and content management systems where each document is unique and evolves over time.</li><li><span style=\"font-weight: bold;\">Graph:</span> A graph database’s purpose is to make it easy to build and run applications that work with highly connected datasets. Typical use cases for a graph database include social networking, recommendation engines, fraud detection, and knowledge graphs.</li><li><span style=\"font-weight: bold;\">In-memory:</span> Gaming and ad-tech applications have use cases such as leaderboards, session stores, and real-time analytics that require microsecond response times and can have large spikes in traffic coming at any time. Amazon ElastiCache offers Memcached and Redis, to serve low-latency, high-throughput workloads, such as McDonald’s, that cannot be served with disk-based data stores.</li><li><span style=\"font-weight: bold;\">Search:</span> Many applications output logs to help developers troubleshoot issues.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Nonrelational_Database_Management_Systems1.png","alias":"non-relational-database-management-systems"},"243":{"id":243,"title":"Database Development and Management Tools","description":" Many companies create various multi-functional applications to facilitate the management, development and administration of databases.\r\nMost relational databases consist of two separate components: a “back-end” where data is stored and a “front-end” —a user interface for interacting with data. This type of design is smart enough, as it parallels a two-level programming model that separates the data layer from the user interface and allows you to concentrate the software market directly on improving its products. This model opens doors for third parties who create their own applications for interacting with various databases.\r\nDatabase development tools can be used to create varieties of the following programs:\r\n<ul><li>client programs;</li><li>database servers and their individual components;</li><li>custom applications.</li></ul>\r\nThe programs of the first and second types are rather small since they are intended mainly for system programmers. The third type packages are much larger, but smaller than full-featured DBMS.\r\nThe development tools for custom applications include programming systems, various program libraries for various programming languages, and development automation packages (including client-server systems).<br />Database management system, abbr. DBMS (Eng. Database Management System, abbr. DBMS) - a set of software and linguistic tools for general or special purposes, providing management of the creation and use of databases.\r\nDBMS - a set of programs that allow you to create a database (DB) and manipulate data (insert, update, delete and select). The system ensures the safety, reliability of storage and data integrity, as well as provides the means to administer the database.","materialsDescription":" <span style=\"font-weight: bold;\">The main functions of the DBMS:</span>\r\n<ul><li>data management in external memory (on disk);</li><li>data management in RAM using disk cache;</li><li>change logging, backup and recovery of databases after failures;</li><li>support for database languages (data definition language, data manipulation language).</li></ul>\r\n<span style=\"font-weight: bold;\">The composition of the DBMS:</span>\r\nUsually, a modern DBMS contains the following components:\r\n<ul><li>the core, which is responsible for managing data in external and RAM and logging;</li><li>database language processor, which provides the optimization of requests for the extraction and modification of data and the creation, as a rule, of a machine-independent executable internal code;</li><li>a run-time support subsystem that interprets data manipulation programs that create a user interface with a DBMS;<br />service programs (external utilities) that provide a number of additional capabilities for maintaining an information system.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Database_Development_and_Management_Tools.png","alias":"database-development-and-management-tools"},"245":{"id":245,"title":"Data Integration and Access Software","description":" Data integration involves combining data residing in different sources and providing users with a unified view of them. This process becomes significant in a variety of situations, which include both commercial (such as when two similar companies need to merge their databases) and scientific (combining research results from different bioinformatics repositories, for example) domains. Data integration appears with increasing frequency as the volume (that is, big data) and the need to share existing data explodes. It has become the focus of extensive theoretical work, and numerous open problems remain unsolved. Data integration encourages collaboration between internal as well as external users.\r\nData integration is the process of combining data from different sources into a single, unified view. Integration begins with the ingestion process, and includes steps such as cleansing, ETL mapping, and transformation. Data integration ultimately enables analytics tools to produce effective, actionable business intelligence.\r\nThere is no universal approach to data integration. However, data integration solutions typically involve a few common elements, including a network of data sources, a master server, and clients accessing data from the master server.\r\nIn a typical data integration process, the client sends a request to the master server for data. The master server then intakes the needed data from internal and external sources. The data is extracted from the sources, then consolidated into a single, cohesive data set. This is served back to the client for use.","materialsDescription":" <span style=\"font-weight: bold;\">Integration helps businesses succeed</span>\r\nEven if a company is receiving all the data it needs, that data often resides in a number of separate data sources. For example, for a typical customer 360 view use case, the data that must be combined may include data from their CRM systems, web traffic, marketing operations software, customer — facing applications, sales and customer success systems, and even partner data, just to name a few. Information from all of those different sources often needs to be pulled together for analytical needs or operational actions, and that can be no small task for data engineers or developers to bring them all together.\r\nLet’s take a look at a typical analytical use case. Without unified data, a single report typically involves logging into multiple accounts, on multiple sites, accessing data within native apps, copying over the data, reformatting, and cleansing, all before analysis can happen.\r\nConducting all these operations as efficiently as possible highlights the importance of data integration. It also showcases the major benefits of a well thought-out approach to data integration:\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Improves collaboration and unification of systems</span></span>\r\nEmployees in every department — and sometimes in disparate physical locations — increasingly need access to the company's data for shared and individual projects. IT needs a secure solution for delivering data via self-service access across all lines of business.\r\nAdditionally, employees in almost every department are generating and improving data that the rest of the business needs. Data integration needs to be collaborative and unified in order to improve collaboration and unification across the organization.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Saves time and boosts efficiency</span></span>\r\nWhen a company takes measures to integrate its data properly, it cuts down significantly on the time it takes to prepare and analyze that data. The automation of unified views cuts out the need for manually gathering data, and employees no longer need to build connections from scratch whenever they need to run a report or build an application.\r\nAdditionally, using the right tools, rather than hand-coding the integration, returns even more time (and resources overall) to the dev team.\r\nAll the time saved on these tasks can be put to other, better uses, with more hours earmarked for analysis and execution to make an organization more productive and competitive.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Reduces errors (and rework)</span></span>\r\nThere’s a lot to keep up with when it comes to a company’s data resources. To manually gather data, employees must know every location and account that they might need to explore — and have all necessary software installed before they begin — to ensure their data sets will be complete and accurate. If a data repository is added, and that employee is unaware, they will have an incomplete data set.\r\nAdditionally, without a data integration solution that synchronizes data, reporting must be periodically redone to account for any changes. With automated updates, however, reports can be run easily in real time, whenever they’re needed.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Delivers more valuable data</span></span>\r\nData integration efforts actually improve the value of a business’ data over time. As data is integrated into a centralized system, quality issues are identified and necessary improvements are implemented, which ultimately results in more accurate data — the foundation for quality analysis.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Data_Integration_and_Access_Software.png","alias":"data-integration-and-access-software"},"249":{"id":249,"title":"Development Languages, Environments, and Tools","description":" Free software development environments have different purposes: educational, developmental, educational, and the like. Their students can be schoolchildren, students, novice programmers.\r\nScientists propose the following classification of free software development environments:\r\n<ul><li>Environments that support one programming language;</li><li>Environments with support for multiple programming languages;</li><li>Development environments for web systems and applications;</li><li>Environments aimed at a children's audience.</li></ul>\r\nOf the free environments focused on a single programming language, the following tools should be highlighted: Lazarus, PyScripter, DrPython, Wing IDE.\r\nAmong the free software development tools designed for several programming languages, the following should be noted: CodeLite, Dev-C, Anjuta, Eric, Eclipse, HiAsm, Kylix, MonoDevelop, NetBeans, SharpDevelop, Xcode, etc.\r\nFrom the list of free environments for creating web applications, you can select the following: AJAX.OOP, MooTools Code :: Blocks, Codelobster PHP Edition, Geany, Ultimate, Symfony, Grails. With their help, experts also produce the creation of websites and Internet interfaces.\r\nAmong the development tools intended for children's audiences, the following environments can be singled out: Algo, Alice, EToys, Scratch, Squeak, etc. The main purpose of their use is to encourage children to learn to program.\r\nAn integrated development environment (IDE) is a software application that provides comprehensive facilities to computer programmers for software development. An IDE normally consists of at least a source code editor, build automation tools, and a debugger. Some IDEs, such as NetBeans and Eclipse, contain the necessary compiler, interpreter, or both; others, such as SharpDevelop and Lazarus, do not.\r\nThe boundary between an IDE and other parts of the broader software development environment is not well-defined; sometimes a version control system or various tools to simplify the construction of a graphical user interface (GUI) are integrated. Many modern IDEs also have a class browser, an object browser, and a class hierarchy diagram for use in object-oriented software development.\r\nIntegrated development environments are designed to maximize programmer productivity by providing tight-knit components with similar user interfaces. IDEs present a single program in which all development is done. This program typically provides many features for authoring, modifying, compiling, deploying and debugging software. This contrasts with software development using unrelated tools, such as vi, GCC or make.\r\nOne aim of the IDE is to reduce the configuration necessary to piece together multiple development utilities, instead it provides the same set of capabilities as one cohesive unit. Reducing setup time can increase developer productivity, especially in cases where learning to use the IDE is faster than manually integrating and learning all of the individual tools. Tighter integration of all development tasks has the potential to improve overall productivity beyond just helping with setup tasks. For example, code can be continuously parsed while it is being edited, providing instant feedback when syntax errors are introduced. Allowing developers to debug code much faster and easier with an IDE.\r\nSome IDEs are dedicated to a specific programming language, allowing a feature set that most closely matches the programming paradigms of the language. However, there are many multiple-language IDEs.\r\nWhile most modern IDEs are graphical, text-based IDEs such as Turbo Pascal were in popular use before the widespread availability of windowing systems like Microsoft Windows and the X Window System (X11). They commonly use function keys or hotkeys to execute frequently used commands or macros.","materialsDescription":" <span style=\"font-weight: bold;\">What is "software development tools"?</span>\r\nSoftware development tools - a set of techniques, methods, techniques, as well as a set of tool programs (compilers, application/system libraries, etc.) used by the developer to create program code for the program that meets the specified requirements.\r\n<span style=\"font-weight: bold;\">What does "program development" mean?</span>\r\nProgram development is a complex process, the main purpose of which is to create and maintain a program code that provides the necessary level of reliability and quality. To achieve the main goal of software development, software development tools are used.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Development_Languages_Environments_and_Tools.png","alias":"development-languages-environments-and-tools"},"251":{"id":251,"title":"Software Construction Components","description":" The software construction components market, which is ruled by client experience and representation software components, is relied upon to keep on growing. Software construction components allude to the inexactly coupled individual components which are merged into a bigger software framework. As far as engineering disciplines, software construction with the divided components is known as component-based software engineering (CBSE). These components might be as a software bundle, a web administration, asset or a module that contains related information or capacities.\r\nComponents from a pre-built software are autonomously removed and sold independently by the software designers themselves or through outsiders to help in building another software framework. The primary reason for component-based software construction is re ease of use in other software frameworks for construction and redesigning of existing software frameworks.\r\nSoftware Construction Components Market is rendered by expanding interest for new applications with enlarged highlights and customization capacities. The requirement for decreasing many-sided quality and expanding efficiency is fortifying the development of the software construction components market. The coming of the internet of things (IoT) has made software advancement a bigger and complex process.\r\nThe consequence of data analytics to the operation and functioning of a business has risen to a large extent in the last few years. With the rising spread of the internet, huge volumes of data are being generated on a regular basis, which creates the need for advanced tools for data management. With the increasing popularity of smart technology these days, global Software Construction Components Market has thus become prominent creators of digital information. These systems let users collate, collect, and analyze the generated data, which subsequently has triggered the rapid development of the global market in the last few years.","materialsDescription":" \r\n<span style=\"font-weight: bold;\">What is software construction?</span>\r\nSoftware construction is a software engineering discipline. It is the detailed creation of working meaningful software through a combination of coding, verification, unit testing, integration testing, and debugging. It is linked to all the other software engineering disciplines, most strongly to software design and software testing.\r\n<span style=\"font-weight: bold;\">Software construction fundamentals</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Minimizing complexity</span></span>\r\nThe need to reduce complexity is mainly driven by limited ability of most people to hold complex structures and information in their working memories. Reduced complexity is achieved through emphasizing the creation of code that is simple and readable rather than clever. Minimizing complexity is accomplished through making use of standards, and through numerous specific techniques in coding. It is also supported by the construction-focused quality techniques.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Anticipating change</span></span>\r\nAnticipating change helps software engineers build extensible software, which means they can enhance a software product without disrupting the underlying structure. Research over 25 years showed that the cost of rework can be 10 to 100 times (5 to 10 times for smaller projects) more expensive than getting the requirements right the first time. Given that 25% of the requirements change during development on average project, the need to reduce the cost of rework elucidates the need for anticipating change.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Constructing for verification</span></span>\r\nConstructing for verification means building software in such a way that faults can be ferreted out readily by the software engineers writing the software, as well as during independent testing and operational activities. Specific techniques that support constructing for verification include following coding standards to support code reviews, unit testing, organizing code to support automated testing, and restricted use of complex or hard-to-understand language structures, among others.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Reuse</span></span>\r\nSystematic reuse can enable significant software productivity, quality, and cost improvements. Reuse has two closely related facets:\r\n<ul><li>Construction for reuse: Create reusable software assets.</li><li>Construction with reuse: Reuse software assets in the construction of a new solution.</li></ul>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Standards in construction</span></span>\r\nStandards, whether external (created by international organizations) or internal (created at the corporate level), that directly affect construction issues include:\r\n<ul><li>Communication methods: Such as standards for document formats and contents.</li><li>Programming languages</li><li>Coding standards</li><li>Platforms</li><li>Tools: Such as diagrammatic standards for notations like UML.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Software_Construction_Components.png","alias":"software-construction-components"},"255":{"id":255,"title":"Modeling and Architecture Tools","description":" Enterprise Architecture (EA) is a discipline that has gained and will continue to gain huge importance to master enterprise organization and its IT support.\r\nEnterprise Architecture is a complete expression of the enterprise, a master plan which “acts as a collaboration force” between aspects of business planning (such as goals, visions, strategies and governance principles), aspects of business operations (such as business terms, organization structures, processes, and data), aspects of automation (such as information systems and databases) and the enabling technological infrastructure of the business (such as computers, operating systems, and networks).\r\nEnterprise architects use various business methods, analytical techniques and conceptual tools to understand and document the structure and dynamics of an enterprise. In doing so, they produce lists, drawings, documents, and models, together called "artifacts". These artifacts describe the logical organization of business functions, business capabilities, business processes, people, information resources, business systems, software applications, computing capabilities, information exchange and communications infrastructure within the enterprise.","materialsDescription":" <span style=\"font-weight: bold; \">What is enterprise architecture?</span>\r\nEnterprise architecture (EA) is "a well-defined practice for conducting enterprise analysis, design, planning, and implementation, using a comprehensive approach at all times, for the successful development and execution of strategy. Enterprise architecture applies architecture principles and practices to guide organizations through the business, information, process, and technology changes necessary to execute their strategies. These practices utilize the various aspects of an enterprise to identify, motivate, and achieve these changes."\r\nPractitioners of enterprise architecture, enterprise architects, are responsible for performing the analysis of business structure and processes and are often called upon to draw conclusions from the information collected to address the goals of enterprise architecture: effectiveness, efficiency, agility, and continuity of complex business operations.\r\n<span style=\"font-weight: bold; \">What are the terms "enterprise" and "architecture"?</span>\r\nThe term enterprise can be defined as describing an organizational unit, organization, or collection of organizations that share a set of common goals and collaborate to provide specific products or services to customers.\r\nIn that sense, the term enterprise covers various types of organizations, regardless of their size, ownership model, operational model, or geographical distribution. It includes those organizations' complete socio-technical systems, including people, information, processes, and technologies.\r\nThe term architecture refers to fundamental concepts or properties of a system in its environment, embodied in its elements, relationships, and in the principles of its design and evolution.\r\nUnderstood as a socio-technical system, the term enterprise defines the scope of enterprise architecture.\r\n<span style=\"font-weight: bold;\">What are the benefits?</span>\r\nThe benefits of enterprise architecture are achieved through its direct and indirect contributions to organizational goals. It has been found that the most notable benefits of enterprise architecture can be observed in the following areas:\r\n<ul><li><span style=\"font-style: italic;\">Organizational design</span> - Enterprise architecture provides support in the areas related to design and re-design of the organizational structures during mergers, acquisitions or during general organizational change.</li><li><span style=\"font-style: italic;\">Organizational processes and process standards</span> - Enterprise architecture helps enforce discipline and standardization of business processes, and enable process consolidation, reuse, and integration.</li><li><span style=\"font-style: italic;\">Project portfolio management</span> - Enterprise architecture supports investment decision-making and work prioritization.</li><li><span style=\"font-style: italic;\">Project management</span> - Enterprise architecture enhances the collaboration and communication between project stakeholders. Enterprise architecture contributes to efficient project scoping and defining more complete and consistent project deliverables.</li><li><span style=\"font-style: italic;\">Requirements Engineering</span> - Enterprise architecture increases the speed of requirement elicitation and the accuracy of requirement definitions, through the publishing of the enterprise architecture documentation.</li><li><span style=\"font-style: italic;\">System development</span> - Enterprise architecture contributes to optimal system designs and efficient resource allocation during system development and testing.</li><li><span style=\"font-style: italic;\">IT management and decision making</span> - Enterprise architecture is found to help enforce discipline and standardization of IT planning activities and to contribute to a reduction in time for technology-related decision making.</li><li><span style=\"font-style: italic;\">IT value</span> - Enterprise architecture helps reduce the system's implementation and operational costs and minimize the replication of IT infrastructure services across business units.</li><li><span style=\"font-style: italic;\">IT complexity</span> - Enterprise architecture contributes to a reduction in IT complexity, consolidation of data and applications, and to better interoperability of the systems.</li><li><span style=\"font-style: italic;\">IT openness</span> - Enterprise architecture contributes to more open and responsive IT as reflected through increased accessibility of data for regulatory compliance, and increased transparency of infrastructure changes.</li><li><span style=\"font-style: italic;\">IT risk management</span> - Enterprise architecture contributes to the reduction of business risks from system failures and security breaches. Enterprise architecture helps reduce risks of project delivery.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Modeling_and_Architecture_Tools.png","alias":"modeling-and-architecture-tools"},"257":{"id":257,"title":"Web Design and Development Tools","description":" If your business is not active on the internet, then you can miss the great opportunity to get the various benefits. A website of a business is a must for gaining popularity and profits. Through a business website, you can easily sell your products and services. In the present, every single person is active on the internet and searches the services through the internet or Google search engine. If you would like to build a website, then you have to hire the best web design and development services. Web design is collecting ideas and implementing them, guided by certain principles for specific purposes. Web design contains various parameters such as layout, color, graphics, fonts, and contents.\r\nWeb development is different than web design, but the main task of web development is maintaining and building the website. It gives actual life to design files. If you want to get the best web design and development services to create the perfect and unique website of your business, then you have to hire a professional company. If you don’t want to hire a professional, then you can get the help of tools. On the internet, several web design and development tools are available which helps to build your effective business website at a reasonable cost. With the help of the designing tool, you can easily save your money and time.\r\nWeb designers use a variety of different tools depending on what part of the production process they are involved in. These tools are updated over time by newer standards and software but the principles behind them remain the same. Web designers use both vector and raster graphics editors to create web-formatted imagery or design prototypes. Technologies used to create websites include W3C standards like HTML and CSS, which can be hand-coded or generated by WYSIWYG editing software. Other tools web designers might use include mark up validators and other testing tools for usability and accessibility to ensure their websites meet web accessibility guidelines.","materialsDescription":"<span style=\"font-weight: bold;\"> What is included in a creation of website design?</span>\r\nWeb design has very big differences from ordinary printing design. Creating a website design is usually a certain process, which takes into account various requirements of not only artistic but also technical nature. Such a process may include several stages:\r\n<ul><li>development of an attractive, easily perceived design of the start page, as well as other sections and subsequent levels (including various forms of registrations, baskets, etc.);</li><li>development and coordination of a well-designed structure of the entire site;</li><li>designing a convenient, fairly simple site navigation;</li><li>correctly positioned text on the pages;</li><li>availability of opportunities for simple support and expansion of the site.</li></ul>\r\n<span style=\"font-weight: bold;\">What design to choose when creating a site?</span>\r\nWhen creating a website design, you must take into account its theme.\r\nSo, a commercial website should attract visitors with its memorable look and corporate identity that is specific to your company. And, at the same time, be convenient and contain all the information necessary for the user about you and your goods, services. Not to mention the fact that various forms of receiving on-line consultations, placing orders, etc. are welcome on such a site. The presence of such functions and their intuitiveness and accessibility for the site user significantly increases what is commonly called the "site conversion". Those. how much your site will be "selling", and whether it can not only be an analogue of your company's business card on the Internet, but also attract new, by no means virtual clients for your business. Therefore, the creation of a website design of this kind should be carried out very carefully in order to fully reflect the individuality of the image of the company.\r\nSometimes it is recommended to adhere to a concise style, which is able to emphasize your uniqueness and stability as a company. In other cases (for example, if we are talking about the sites of wedding agencies), a certain tone is considered to be a certain romance and tenderness of the color scheme, combined with joyful, bright elements. And sites that appeal to potential customers with unusual requests are simply obliged to have a unique, sometimes very extravagant design (while maintaining, however, the basic principles of good usability - the simplicity and convenience of using your Internet resource).\r\nIf you plan, for example, to launch an information site, then its design should be designed in a strict style, without flashy colors, since in this case it is the content that is more important than the design.\r\nHowever, the last statement is true for any site. Indeed, sometimes it doesn’t matter how beautiful the wrapper is, if instead of candy inside the user finds a dummy. The content of the site, its content and how convenient it is for the user to receive the information he needs on your site is the most important thing! Alas, in the Russian Internet zone, so far, 9 out of 10 sites (even with an excellent initial design) are simply “killed” by inappropriate or uninteresting user content. And then, simply, its absence.\r\n<span style=\"font-weight: bold;\">Web design when creating sites: beauty or functionality?</span>\r\nWhen creating the design of the future site, it is important to remember, first of all, the functionality and the tasks that the future site will have to solve. And, therefore, remember about those for whom you are creating it - about future users. An overly elaborate design or an inconvenient menu, the difficulty of finding the necessary information on the site - this can lead to the fact that your visitor will go to other sites. Those. to your competitors.\r\nThe user of the Internet network often does not care about designer delights or the “coolness” of a programmer who has implemented non-standard site navigation, which you can’t even figure out without additional instructions. A site visitor came to you for information. And it is important, first of all, how quickly he found her, how much she met his needs, how much she helped in solving him, the user of the problem.\r\nThen the site will be remembered, and the visitor will not only return to you himself, but also, perhaps, will bring friends.\r\nA good web designer is not only, and not so much an artist, as a very thoughtful and experienced Internet resource designer who will attract attention, while remaining convenient and in demand within the framework of your marketing policy.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Web_Design_and_Development_Tools.png","alias":"web-design-and-development-tools"},"261":{"id":261,"title":"Automated Software Quality Tools","description":" Some software testing tasks, such as extensive low-level interface regression testing, can be laborious and time-consuming to do manually. In addition, a manual approach might not always be effective in finding certain classes of defects. Test automation offers a possibility to perform these types of testing effectively. Once automated tests have been developed, they can be run quickly and repeatedly. Many times, this can be a cost-effective method for regression testing of software products that have a long maintenance life. Even minor patches over the lifetime of the application can cause existing features to break which were working at an earlier point in time.\r\nThere are many approaches to test automation, however below are the general approaches used widely:\r\n<ul><li>Graphical user interface testing. A testing framework that generates user interface events such as keystrokes and mouse clicks, and observes the changes that result in the user interface, to validate that the observable behavior of the program is correct.</li><li>API driven testing. A testing framework that uses a programming interface to the application to validate the behaviour under test. Typically API driven testing bypasses application user interface altogether. It can also be testing public (usually) interfaces to classes, modules or libraries are tested with a variety of input arguments to validate that the results that are returned are correct.</li></ul>\r\nTest automation tools can be expensive, and are usually employed in combination with manual testing. Test automation can be made cost-effective in the long term, especially when used repeatedly in regression testing. A good candidate for test automation is a test case for common flow of an application, as it is required to be executed (regression testing) every time an enhancement is made in the application. Test automation reduces the effort associated with manual testing. Manual effort is needed to develop and maintain automated checks, as well as reviewing test results.\r\nIn automated testing the test engineer or software quality assurance person must have software coding ability, since the test cases are written in the form of source code which, when run, produce output according to the assertions that are a part of it. Some test automation tools allow for test authoring to be done by keywords instead of coding, which do not require programming.\r\nOne way to generate test cases automatically is model-based testing through use of a model of the system for test case generation, but research continues into a variety of alternative methodologies for doing so. In some cases, the model-based approach enables non-technical users to create automated business test cases in plain English so that no programming of any kind is needed in order to configure them for multiple operating systems, browsers, and smart devices.\r\nWhat to automate, when to automate, or even whether one really needs automation are crucial decisions which the testing (or development) team must make. A multi-vocal literature review of 52 practitioner and 26 academic sources found that five main factors to consider in test automation decision are: 1) System Under Test (SUT), 2) the types and numbers of tests, 3) test-tool, 4) human and organizational topics, and 5) cross-cutting factors. The most frequent individual factors identified in the study were: need for regression testing, economic factors, and maturity of SUT.","materialsDescription":" <span style=\"font-weight: bold;\">Unit testing</span>\r\nA growing trend in software development is the use of unit testing frameworks such as the xUnit frameworks (for example, JUnit and NUnit) that allow the execution of unit tests to determine whether various sections of the code are acting as expected under various circumstances. Test cases describe tests that need to be run on the program to verify that the program runs as expected.\r\nTest automation mostly using unit testing is a key feature of extreme programming and agile software development, where it is known as test-driven development (TDD) or test-first development. Unit tests can be written to define the functionality before the code is written. However, these unit tests evolve and are extended as coding progresses, issues are discovered and the code is subjected to refactoring. Only when all the tests for all the demanded features pass is the code considered complete. Proponents argue that it produces software that is both more reliable and less costly than code that is tested by manual exploration. It is considered more reliable because the code coverage is better, and because it is run constantly during development rather than once at the end of a waterfall development cycle. The developer discovers defects immediately upon making a change, when it is least expensive to fix. Finally, code refactoring is safer when unit testing is used; transforming the code into a simpler form with less code duplication, but equivalent behavior, is much less likely to introduce new defects when the refactored code is covered by unit tests.\r\n<span style=\"font-weight: bold;\">Graphical User Interface (GUI) testing</span>\r\nMany test automation tools provide record and playback features that allow users to interactively record user actions and replay them back any number of times, comparing actual results to those expected. The advantage of this approach is that it requires little or no software development. This approach can be applied to any application that has a graphical user interface. However, reliance on these features poses major reliability and maintainability problems. Relabelling a button or moving it to another part of the window may require the test to be re-recorded. Record and playback also often adds irrelevant activities or incorrectly records some activities.\r\nA variation on this type of tool is for testing of web sites. Here, the "interface" is the web page. However, such a framework utilizes entirely different techniques because it is rendering HTML and listening to DOM Events instead of operating system events. Headless browsers or solutions based on Selenium Web Driver are normally used for this purpose.\r\nAnother variation of this type of test automation tool is for testing mobile applications. This is very useful given the number of different sizes, resolutions, and operating systems used on mobile phones. For this variation, a framework is used in order to instantiate actions on the mobile device and to gather results of the actions.\r\nAnother variation is script-less test automation that does not use record and playback, but instead builds a model of the application and then enables the tester to create test cases by simply inserting test parameters and conditions, which requires no scripting skills.\r\n<span style=\"font-weight: bold; \">API driven testing</span>\r\nAPI testing is also being widely used by software testers due to the difficulty of creating and maintaining GUI-based automation testing. It involves directly testing APIs as part of integration testing, to determine if they meet expectations for functionality, reliability, performance, and security. Since APIs lack a GUI, API testing is performed at the message layer. API testing is considered critical when an API serves as the primary interface to application logic since GUI tests can be difficult to maintain with the short release cycles and frequent changes commonly used with agile software development and DevOps.\r\n<span style=\"font-weight: bold;\">Continuous testing</span>\r\nContinuous testing is the process of executing automated tests as part of the software delivery pipeline to obtain immediate feedback on the business risks associated with a software release candidate. For Continuous Testing, the scope of testing extends from validating bottom-up requirements or user stories to assessing the system requirements associated with overarching business goals.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Automated_Software_Quality_Tools1.png","alias":"automated-software-quality-tools"},"263":{"id":263,"title":"Software Configuration Management Tools","description":"<span style=\"font-weight: bold; \">Software configuration management</span> (SCM) is a set of processes, policies, and tools that organizes the development process. It simultaneously maintains the current state of the software (called the “baseline”), while enabling developers to work on new versions for features or fixes.\r\nIn software engineering, <span style=\"font-weight: bold; \">software configuration management process</span> is the task of tracking and controlling changes in the software, part of the larger cross-disciplinary field of configuration management. SCM practices include revision control and the establishment of baselines. If something goes wrong, SCM can determine what was changed and who changed it. If a configuration is working well, SCM can determine how to replicate it across many hosts. \r\nThe acronym "SCM" is also expanded as <span style=\"font-weight: bold; \">source configuration management process</span> and <span style=\"font-weight: bold; \">software change and configuration management.</span> However, "configuration" is generally understood to cover changes typically made by a system administrator. \r\nSoftware configuration control usually includes the updates and the versions that have been applied to software packages, as well as locations and network addresses of hardware devices. When a system needs a software or hardware upgrade, the user can access the configuration management program and database to see what is currently installed and then make a more informed decision about the upgradation needed. Configuration management tools list have been divided into three categories: <span style=\"font-weight: bold;\">tracking</span>, <span style=\"font-weight: bold;\">version management</span>, and r<span style=\"font-weight: bold;\">elease tools.</span>\r\nThe SCM configuration management traces changes and verifies that the software has all of the planned changes that are supposed to be included in a new release. It includes four procedures that should be defined for each software project to ensure that a reliable software configuration management process is utilized. The four procedures typically found in a reliable system configuration management tools are:\r\n<span style=\"font-weight: bold; \">Configuration identification. </span>It is the procedure by which attributes are identified that defines all the properties of a configuration item. A configuration item referred to as an object is a product (hardware and/or software) that supports use by an end user. These attributes are recorded in configuration documents or database tables and baselined. A baseline is an approved configuration object, such as a project plan, that has been authorized for implementation.\r\n<span style=\"font-weight: bold; \">Configuration control.</span> It is a set of processes and approval stages required to change a configuration object’s attributes and to rebaseline them.<span style=\"font-weight: bold; \"><br /></span>\r\n<span style=\"font-weight: bold; \">Configuration status documentation. </span>Configuration status accounting is the ability to record and report on the configuration baselines associated with each configuration object at any point in time.\r\n<span style=\"font-weight: bold; \">Configuration audits. </span>Configuration audits are divided into functional and physical configuration audits. An audit occurs at the time of delivery of a project or at the time a change is made. A functional configuration audit is intended to make sure that functional and performance attributes of a configuration object are achieved. A physical configuration audit attempts to ensure that a configuration object is installed based on the requirements of its design specifications.\r\n<span style=\"font-weight: bold; \">The advantages of software configuration management system are:</span>\r\n<ul><li>It reduces redundant work</li><li>It effectively manages simultaneous updates</li><li>It avoids configuration related problems</li><li>It simplifies coordination between team members</li><li>It is helpful in tracking defects</li></ul>\r\n\r\n\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> What are the outcomes of well-implemented configuration management?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Disaster Recovery<br /></span></li></ul>\r\nIf the worst does happen, automated configuration management tools ensures that our assets are easily recoverable. The same applies to rollbacks. Configuration management makes it so that when we’ve put out bad code, we can go back to the state of our software before the change.\r\n<ul><li><span style=\"font-weight: bold; \">Uptime and Site Reliability</span></li></ul>\r\nThe term “site reliability” refers to how often your service is up. A frequent cause of downtime is bad deployments, which can be caused by differences in running production servers to test servers. With our configuration managed properly, our test environments can mimic production, so there’s less chance of a nasty surprise.\r\n<ul><li><span style=\"font-weight: bold; \">Easier Scaling</span></li></ul>\r\nProvisioning is the act of adding more resources (usually servers) to our running application. Сonfiguration automation tools ensure that we know what a good state of our service is. That way, when we want to increase the number of servers that we run, it’s simply a case of clicking a button or running a script. The goal is really to make provisioning a non-event.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Software_Configuration_Management_Tools.png","alias":"software-configuration-management-tools"},"269":{"id":269,"title":"IDE - Integrated Development Environment","description":"<span style=\"font-weight: bold; \">An integrated development environment (IDE)</span> software is a suite that consolidates basic tools required to write and test software.\r\nDevelopers use numerous tools throughout software code creation, building and testing. Development tools often include text editors, code libraries, compilers and test platforms. Without an IDE, a developer must select, deploy, integrate and manage all of these tools separately. An IDE brings many of those development-related tools together as a single framework, application or service. The integrated toolset is designed to simplify software development and can identify and minimize coding mistakes and typos.\r\nSome IDEs are open source, while others are commercial offerings. An IDE can be a standalone application or it can be part of a larger package.\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Common features of Integrated Development Environment</span></p>\r\n<span style=\"font-weight: bold; \">Text editor.</span> Virtually every integrated programming environment will have a text editor designed to write and manipulate source code. Some tools may have visual components to drag and drop front-end components, but most have a simple interface with language-specific syntax highlighting.\r\n<span style=\"font-weight: bold; \">Debugger</span>. Debugging tools assist users in identifying and remedying errors within source code. They often simulate real-world scenarios to test functionality and performance. Programmers and software engineers can usually test the various segments of code and identify errors before the application is released.\r\n<span style=\"font-weight: bold; \">Compiler.</span> Compilers are components that translate programming language into a form machines can process, such as binary code. The machine code is analyzed to ensure its accuracy. The compiler then parses and optimizes the code to optimize performance.\r\n<span style=\"font-weight: bold; \">Code completion.</span> Code complete features assist programmers by intelligently identifying and inserting common code components. These features save developers time writing code and reduce the likelihood of typos and bugs.\r\n<span style=\"font-weight: bold; \">Programming language support.</span> IDE tools are typically specific to a single programming language, though several also offer multi-language support. As such, the first step is to figure out which languages you will be coding in and narrow your prospective IDE list down accordingly. Examples include Ruby, Python, and Java IDE tools.\r\n<span style=\"font-weight: bold; \">Integrations and plugins.</span> With the name integrated development environment software, it is no surprise that integrations need to be considered when looking at IDEs. Your integrated software environment is your development portal, so being able to incorporate all your other development tools will improve development workflows and productivity. Poor integrations can cause numerous issues and lead to many headaches, so make sure you understand how well a potential IDE fits into your ecosystem of existing tools.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Benefits of using IDEs</h1>\r\nAn integrated development environment can improve the productivity of software developers thanks to fast setup and standardization across tools. Without an IDE, developers spend time deciding what tools to use for various tasks, configuring the tools and learning how to use them. Many or even all of the necessary dev-test tools are included in one integrated development environment. IDEs are also designed with all their tools under one user interface.\r\nCentralizing these tools also makes it easier to navigate the source code in question. Many include additional capabilities to test, organize and refactor code. Additional features such as autocomplete, along with build and deployment capabilities, significantly expand a developer’s capabilities and improve their development speed.\r\nImproved organization and source code management can reduce errors as well as development time. Users can fine-tune applications after builds are completed. They can often save versions of a project in case they need to revert a program.\r\nEventually, teams use their integrated version control system to check in and out components of the program from their code repository. At the end, once all programs are fine-tuned and the application performs its desired functions, the project can be packaged and deployed from either the IDE or another integrated tool.\r\n<h1 class=\"align-center\">Types of integrated development environment and available tools</h1>\r\nDevelopers must match the IDE they use with the type of application they want to produce. For example, if a developer wants to create an application on iOS, then they need an IDE that supports Apple's Swift programming language. Types of IDEs range from web-based and cloud-based to mobile, language-specific or multi-language.\r\n<span style=\"font-weight: bold; \">Web development</span> IDE suits web-based application development in HTML, JavaScript or similar programming languages. Microsoft's Visual Studio Code is an example of a web-based IDE with features such as a code editor, syntax highlighting, code completion and debugging.\r\nIncreasingly, IDEs are offered on a <span style=\"font-weight: bold; \">platform as a service</span> (PaaS) delivery model. The benefits of this cloud-based integrated development platform include accessibility to software development tools from anywhere in the world, from any compatible device; minimal to nonexistent download and installation requirements; and ease of collaboration among geographically dispersed developers. Cloud9 is an IDE from AWS that supports up to 40 languages including C, C++, Python, Ruby and JavaScript. Cloud9 gives users code completion, an image editor and a debugger, as well as other features such as support for deployment to Microsoft Azure and Heroku (which is a cloud-based PaaS IDE).\r\nAn IDE for <span style=\"font-weight: bold; \">mobile development</span> normally works with code that runs on iOS or Android devices. Xamarin is an example of a cross-platform mobile IDE, which means it can create code for multiple mobile platform types. For example, a developer can write a feature in C and Xamarin translates it into Swift for iOS and Java for Android. Additionally, Xamarin offers UI tests and it can distribute beta tests to users.\r\nIDEs such as C-Free -- which supports a code editor, debugger and an environment to run C and C++ code -- are language specific. Other IDEs support multiple languages, such as previously mentioned Cloud9 and Visual Studio Code. More popular IDE tools include NetBeans, Eclipse and IntelliJ IDEA.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/IDE_-__integrated_development_environment.png","alias":"ide-integrated-development-environment"},"271":{"id":271,"title":"Messaging Applications","description":" Messaging apps (a.k.a. "Social messaging" or "chat applications") are apps and platforms that enable messaging, many of which started around social networking platforms, but many of which have now developed into broad platforms enabling status updates, chatbots, payments and conversational commerce (e-commerce via chat).\r\nSome examples of popular messaging apps include WhatsApp, China's WeChat and QQ Messenger, Viber, Line, Snapchat, Korea's KakaoTalk, Google Hangouts, Blackberry Messenger, Telegram, and Vietnam's Zalo. Slack focuses on messaging and file sharing for work teams. Some social networking services offer messaging services as a component of their overall platform, such as Facebook's Facebook Messenger, along with Instagram and Twitter's direct messaging functions.\r\nMessaging apps are the most widely used smartphone apps with in 2018 over 1.3 billion monthly users of WhatsApp and Facebook Messenger, 980 million monthly active users of WeChat and 843 million monthly active users of QQ Mobile.\r\nOnline chatting apps differ from the previous generation of instant messaging platforms like the defunct AIM, Yahoo! Messenger, and Windows Live Messenger, in that they are primarily used via mobile apps on smartphones as opposed to personal computers, although some messaging apps offer web-based versions or software for PC operating systems.\r\nAs people upgraded in the 2010s from feature phones to smartphones, they moved from traditional calling and SMS (which are paid services) to messaging apps which are free or only incur small data charges.\r\n<p class=\"align-left\"> </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Messaging apps each have some of the following features:</span></p>\r\n<ul><li>Chat</li></ul>\r\n<ol><li>One-on-one chat</li><li>Group chat</li><li> Broadcast lists</li><li>Chatbots (including "bot in group chats")</li><li>"Smart replies" (suggested replies to incoming messages provided by Google's Reply platform )</li></ol>\r\n<ul><li>Calls</li></ul>\r\n<ol><li>Voice calls</li><li> Video calls</li></ol>\r\n<ul><li>Audio alerts (on Line)</li><li>File sharing</li><li>Games</li><li>"Mini Programs" (e.g. WeChat Mini Program)</li><li>News discovery (e.g. Snapchat Discover)</li><li>Payments or mobile wallet, e.g. WeChat Pay which processes much of the Chinese mobile payment volume of US$5 trillion (2016)</li><li>Personal (cloud) storage</li><li>Push notifications</li><li>Status updates (WhatsApp Status, WeChat Moments)</li><li>Stickers</li><li>Virtual assistant, e.g. Google Assistant in Google Allo</li></ul>\r\n<p class=\"align-left\">Unlike chat rooms with many users engaging in multiple and overlapping conversations, instant messaging application sessions usually take place between two users in a private, back-and-forth style of communication.</p>\r\n<p class=\"align-left\">One of the core features of different messaging apps is the ability to see whether a friend or co-worker is online and connected through the selected service -- a capability known as presence. As the technology has evolved, many online messaging apps have added support for exchanging more than just text-based messages, allowing actions like file transfers and image sharing within the instant messaging session.</p>\r\n<p class=\"align-left\">Instant messaging also differs from email in the immediacy of the message exchange. It also tends to be session-based, having a start and an end. Because application message is intended to mimic in-person conversations, individual messages are often brief. Email, on the other hand, usually reflects a longer-form, letter-writing style.<br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal; \">What is instant messaging software?</span></h1>\r\nCompanies use instant messaging software to facilitate communication between their staff members who may be located in different places and countries. Popular websites such as Facebook offer instant chat services for free. Good quality messenger application solutions provide useful features such as video calling, web conferencing, and VoIP. Advanced platforms offer IP radio, IPTV, and desktop sharing tools. Large enterprises have greater communication needs and therefore they typically invest in installing an internal IM server to serve their thousands of employees.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">Why people use Messaging Apps?</span></h1>\r\n<ul><li>Real-time text transmission</li><li>Conveniency</li><li>Records of a chat history</li><li>Easy for multitasking</li><li>Operating anytime anywhere using the WiFi or Mobile Network operators</li><li>Stickers</li></ul>\r\nCommunication is an essential component of any business: interaction with external or internal customers, end users, employees. A good communication platform is vital to stay connected with the employees and broadcast information fast and efficiently. Thousands of people support the escalation from IM to other ways of communication, such as group chat, voice calls or video conferencing.<br />Depending on the purpose of use we can separate popular messenger nto those with business needs or for corporate use, such as Slack, Hangouts, Flock, Stride and those for everyday communications like WhatsApp, FB Messenger, WeChat, Telegram, and others.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How messaging apps can benefit your business?</span></h1>\r\n<p class=\"align-center\"></p>\r\nHeads bowed, shoulders hunched over glowing screens—we all might be a little guilty of smartphone addiction, and mobile usage is only increasing. We’re in constant communication with one another, and over the past few years messaging apps like Facebook Messenger and WeChat have become commonplace. Of the 10 most globally used apps, messaging apps account for 6.\r\nWith consumer messaging apps on the rise, businesses have begun to connect with customers on yet another channel. According to Gartner, “By 2019, requests for customer support through consumer mobile messaging apps will exceed requests for customer support through traditional social media.”\r\nServing up customer support through customer messaging software can deepen your brand’s relationship with customers. On the customer side, messaging apps provide an immediate way to connect with your business and get a response.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Here are three ways your business can benefit from connecting with customers over consumer messaging apps:</span></p>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Unrestricted communication.</span> No matter where they are in the world, messaging apps offer your customers unrestricted communication options. Unlike SMS, which often incurs charges, your customers can still reach out privately via messaging apps and receive a timely response without worrying about cost. That means happier customers, and happy customers mean a happy bottom line for your business.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Move customer queries from public to private. </span>Giving your customers an easy option to reach your business privately not only decreases their likelihood of publicly tweeting a complaint, it also offers a space to exchange sensitive information, like delivery details. With a more private outlet for customer interactions, your business can thoroughly help customers while simultaneously saving brand face.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Increase first contact resolution with chatbot integrations.</span> According to Gartner, artificial intelligence is a top trend for 2017. With the help of chatbots, your business can better manage workflows and automatically respond to customer requests via messaging. Chatbots can help point customers to the right information, helping them self-serve and ultimately allowing your support agents to focus on the issues that require a human touch. </li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Messaging_Applications.png","alias":"messaging-applications"},"273":{"id":273,"title":"Team Collaborative Applications","description":" Collaborative software or groupware is application software designed to help people working on a common task to attain their goals. One of the earliest definitions of groupware is "intentional group processes plus software to support them".\r\nThe worldwide team collaborative applications market continues to accelerate as collaboration becomes a key component of the future of work in a digital enterprise. The market is growing in revenue, leveraging IT integrations to both bridge functions and the enterprise. The market continues to move to the cloud and emphasizes usage across devices.\r\nThe total worldwide team collaborative applications market grew at 24.7% year over year, up from 21.5% growth the previous year. Growth was powered by the adoption of solutions that made working together more agile and seamless and favored solutions with integrations that centralize work, assets, and communications, including messaging and chat. In short, applications that made it easier to get work done by bringing content, context, and communications in a single place.\r\nFeeling the pinch to produce more with less, organizations have turned to collaborative applications to streamline workflow and engage employees, partners and, increasingly, customers. They are discovering new paths to productivity, a better digital user experience (UX), and loyalty. Companies are developing a new way to work together and across their workforce and the sales continuum. A more technology-savvy and digitally connected workforce is empowering and accelerating this trend. Artificial intelligence (AI) is more common across collaborative solutions and almost expected by employees to automate repetitive tasks. Increasingly, machine learning (ML) and AI will generate new forms of value from conversations, meetings, and other content assets.\r\nMake no mistake, the majority of the lead vendors in this space are heavily invested in the future of work and want to be either your future workspace — where work actually is done — or an application that integrates to facilitate better and more productive results with a better-engaged workforce.","materialsDescription":"<span style=\"font-weight: bold; \">What is groupware?</span>\r\nCollaborative software was originally designated as groupware and this term can be traced as far back as the late 1980s, when Richman and Slovak (1987) wrote: "Like an electronic sinew that binds teams together, the new groupware aims to place the computer squarely in the middle of communications among managers, technicians, and anyone else who interacts in groups, revolutionizing the way they work."\r\nEven further back, in 1978 Peter and Trudy Johnson-Lenz coined the term groupware; their initial 1978 definition of groupware was, "intentional group processes plus software to support them." Later in their article they went on to explain groupware as "computer-mediated culture... an embodiment of social organization in hyperspace." Groupware integrates co-evolving human and tool systems, yet is simply a single system.\r\nIn the early 1990s the first commercial groupware products were delivered, and big companies such as Boeing and IBM started using electronic meeting systems for key internal projects. Lotus Notes appeared as a major example of that product category, allowing remote group collaboration when the internet was still in its infancy. Kirkpatrick and Losee (1992) wrote then: "If GROUPWARE really makes a difference in productivity long term, the very definition of an office may change. You will be able to work efficiently as a member of a group wherever you have your computer. As computers become smaller and more powerful, that will mean anywhere." In 1999, Achacoso created and introduced the first wireless groupware.\r\n<span style=\"font-weight: bold;\">What are the levels of groupware?</span>\r\nGroupware can be divided into three categories depending on the level of collaboration:\r\n<ul><li>Communication can be thought of as unstructured interchange of information. A phone call or an IM Chat discussion are examples of this.</li><li>Conferencing (or collaboration level, as it is called in the academic papers that discuss these levels) refers to interactive work toward a shared goal. Brainstorming or voting are examples of this.</li><li>Co-ordination refers to complex interdependent work toward a shared goal. A good metaphor for understanding this is to think about a sports team; everyone has to contribute the right play at the right time as well as adjust their play to the unfolding situation - but everyone is doing something different - in order for the team to win. That is complex interdependent work toward a shared goal: collaborative management.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Team_Collaborative_Applications.png","alias":"team-collaborative-applications"},"277":{"id":277,"title":"Enterprise Social Networks","description":" Enterprise social networking focuses on the use of online social networks or social relations among people who share business interests and/or activities. Enterprise social networking is often a facility of enterprise social software (regarded as a primary component of Enterprise 2.0), which is essentially social software used in "enterprise" (business/commercial) contexts. It encompasses modifications to corporate intranets (referred to as social intranets) and other classic software platforms used by large companies to organize their communication, collaboration and other aspects of their intranets. Enterprise social networking is also generally thought to include the use of a standard external social networking service to generate visibility for an enterprise.\r\nSocial networking sites started to form in the 1990s; an example of these websites is Theglobe.com, which began in 1995. As other websites such as GeoCities and Tripod.com started to form online communities, they encouraged their users to interact with each other via chat rooms and other tools. They also provided easy-to-use publishing tools along with free web space. Classmates.com’s approach was to link people together via their emails, the website was like a friends search engine.\r\nBusinesses eventually realized that social networking websites could provide a fast and efficient way of marketing. Social media websites are great places for businesses to reach their customers, and the environment can provide a means for growing a business. In 2005, as social networking websites were becoming more and more popular, Myspace had more page views than Google. Myspace was followed by Facebook which started in February 2004. When Facebook began, users were limited to college students in the United States, who had to use a college email with a .edu extension to join the network. In September 2005 some high schools were allowed to join the network, but they needed an invitation to join. On September 26 of 2006, Facebook announced that anyone around the world older than 13 years old with a valid email would be able to join Facebook’s online community. In October 2007, Microsoft purchased a 1.6% share of Facebook. That gave them the right to place international ads on Facebook. In July 2010 it was reported that Facebook had more than 500 million active users. This means that one out of fourteen people around the world is a Facebook user. The growth of Facebook was a boom in the social networking space. Facebook became a huge corporation that had 1400 employees in 2009; their estimated revenue was US$800 million in 2009. In 2010, it was reported that there were more than 200 social networking websites on the web.\r\nMany companies are starting to implement social networks to promote collaboration amongst their employees. Vendors are now starting to use this as a way to help out the different companies. Some companies are starting to teach their employees about cloud computing and SaaS. These new technologies are being added to the enterprise social networks. These networks are being implemented to get employees collaborating and sharing tips and ideas about how to improve the workplace. Some social networks are homegrown systems that are built internally. Companies are using social networks to trade information amongst team members or other people who are part of the company. Sometimes this might also mean trading documents in real time. Based on research by Gartner (2010), 50% of enterprises will be using some sort of social network by 2012.","materialsDescription":" <span style=\"font-weight: bold;\">What is an enterprise social network?</span>\r\nSocial networks are inherently open, public spaces, available to anyone who wishes to sign up. Now imagine a private social network, only accessible by members of an organization, business or club. This is essentially what an enterprise social network is, kept private to that particular organization. This can be extremely useful for businesses that require all the collaborative features and efficiency of a modern social network, without the public, potentially unsecured nature of them.\r\n<span style=\"font-weight: bold;\">Why use an enterprise social network?</span>\r\nWe’re inherently social beings, and so the modern enterprise workplace contains an abundance of varying formats of communication, both online and off. Talking to co-workers, making phone calls, sending emails – the list goes on. By compiling all of these channels of connectivity together into one interactive, easily accessible digital environment, you can reap the many rewards of enhanced, community-driven workspaces, helping to move your business forward through better connectivity, collaboration and productivity.\r\n<span style=\"font-weight: bold;\">What form do corporate social networks take?</span>\r\nOrganizations can utilize a range of different social platforms, such as discussion forums and intranets. Whatever works for your company, team or department, can become a social network.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Enerprise_Social_Networks.png","alias":"enterprise-social-networks"},"283":{"id":283,"title":"Content Analytics, Discovery, and Cognitive Software","description":"<span style=\"font-weight: bold; \">Content Analytics</span> comprises of range of search and reporting technologies which can provide identical levels of business intelligence and strategic value for unstructured data. Content analytics for unstructured information includes social media monitoring, reputation monitoring, and sentiment analysis. <span style=\"font-weight: bold; \">Content analytics software</span> uses natural language queries, trends analysis, predictive analytics and contextual discovery to reveal trends and patterns for the company's unstructured data.\r\n<span style=\"font-weight: bold; \">Discovery tools</span> are the search tools that analyse contents for its likely relevancy to a process, by linking names, time periods or terms used. Discovery tools can also extend to legal hold and partitioning of content for further scrutiny. Various types of discovery tools include search engines, auto-categorization, and information visualization tools.\r\n<span style=\"font-weight: bold;\">Cognitive computing software</span> makes context computable by identifying and extracting context features such as hour, location, task, history or profile in structured way for an individual or an application engaged in a specific process at definite time and place. Cognitive computing technologies and platforms includes expert assistance software.\r\n<span style=\"font-weight: bold;\">Content Analytics, Discovery and Cognitive Systems,</span> collectively covers the market and technologies that access, analyse, organize, and provides advisory services related to a range of unstructured data. Cognitive systems leverages large amounts of structured and unstructured data and content analytics tools, along with several infrastructure technologies to answer questions, provide recommendations and directions. ","materialsDescription":"<h1 class=\"align-center\">What are Content Analytics?</h1>\r\nContent analytics is one way that brands can measure the success of their digital content; it involves analyzing data from both inbound and outbound collateral to figure out what’s working and what’s not. After all, no one wants to spend hundreds or even thousands of dollars on content that isn’t resonating.\r\nIt should come as no surprise, then, that 75 percent of enterprises think content analytics can provide real business insight: What are your customers most interested in reading about? What format generates the most engagement? You can use answers to these questions to help you decide what content you should be producing, how to present it (quiz, paid ad, slideshow, blog post, etc.), and where/when to post it for the best results. If utilized correctly, content analytics can offer brands a way to build customer loyalty and boost revenue.\r\nAdvanced content analytics strategies should help you to look beyond the numbers and to focus on taking action. Content analytics is not a mirror reflecting how your company’s content is performing; rather, it is but one tool that can help steer you towards actionable solutions and more effective content choices.\r\nMetrics provided by content analytics, and the actions you take based off that data, can help you optimize conversion rates. In addition to tweaking your content strategy, you can also build a conversion optimization strategy by testing calls-to-action (CTAs), headlines, subscription forms, etc.\r\n<h1 class=\"align-center\"><span style=\"font-weight: bold; \">What are the features of a cognitive computing solution?</span></h1>\r\nWith the present state of cognitive function computing, basic solution can play an excellent role of an assistant or virtual advisor. Siri, Google assistant, Cortana, and Alexa are good examples of personal assistants. Virtual advisor such as Dr. AI by HealthTap is a cognitive solution. It relies on individual patients’ medical profiles and knowledge gleaned from 105,000 physicians. It compiles a prioritized list of the symptoms and connects to a doctor if required. Now, experts are working on implementing cognitive solutions in enterprise systems. Some use cases are fraud detection using machine learning, predictive analytics solution, predicting oil spills in Oil and Gas production cycle etc.\r\nThe purpose of cognitive computing is the creation of computing frameworks that can solve complicated problems without constant human intervention. In order to implement cognitive function computing in commercial and widespread applications, Cognitive Computing consortium has recommended the following features for the computing systems:\r\n<span style=\"font-weight: bold; \">Adaptive.</span>This is the first step in making a machine learning based cognitive system. The solutions should mimic the ability of the human brain to learn and adapt from the surroundings. The systems can’t be programmed for an isolated task. It needs to be dynamic in data gathering, understanding goals, and requirements.\r\n<span style=\"font-weight: bold; \">Interactive.</span>Similar to brain the cognitive solution must interact with all elements in the system – processor, devices, cloud services and user. Cognitive systems should interact bi-directionally. It should understand human input and provide relevant results using natural language processing and deep learning. Some skilled intelligent chatbots such as Mitsuku have already achieved this feature.\r\n<span style=\"font-weight: bold; \">Iterative and stateful.</span>The system should “remember” previous interactions in a process and return information that is suitable for the specific application at that point in time. It should be able to define the problem by asking questions or finding an additional source. This feature needs a careful application of the data quality and validation methodologies in order to ensure that the system is always provided with enough information and that the data sources it operates on to deliver reliable and up-to-date input.\r\n<span style=\"font-weight: bold; \">Contextual.</span>They must understand, identify, and extract contextual elements such as meaning, syntax, time, location, appropriate domain, regulations, user’s profile, process, task, and goal. They may draw on multiple sources of information, including both structured and unstructured digital information, as well as sensory inputs (visual, gestural, auditory, or sensor-provided). ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Content_Analytics_Discovery_and_Cognitive_Software.png","alias":"content-analytics-discovery-and-cognitive-software"},"295":{"id":295,"title":"Operating System and Subsystem","description":" Operating systems (OS) are programs that act as an interface between a computer’s hardware and its user. Subsystems are a part of larger systems such as operating systems; multiple subsystems can be loaded in the operating system. It bridges the gap between the users and the computer hardware. There are different types of operating systems based on their usage such as real-time, multi-user, distributed, embedded, single-user single-task and single-user multi-task. Operating systems are required in all electronic interactive systems such as mobile phones, washing machines, and computers. Various types of OS include Microsoft Windows, Linux, UNIX, Symbian, Android, and Apple Mac OS among others.\r\nTechnological advancements and rising awareness among consumers has to lead to increased demand for computer systems, consequently increasing the demand for operating systems and driving the market. However, the growth has been hampered by the rapid usage of pirated versions of operating systems. Moreover, the development of different applications in mobile phones mainly due to android OS among the youth will open the opportunities of operating system market in the upcoming years.\r\nCurrently, there are a large number of different types of operating systems that differ in application areas, hardware platforms, implementation methods, etc.\r\nA subsystem is a unit or device that is part of a larger system. For example, a disk subsystem is a part of a computer system. A bus is a part of the computer. A subsystem usually refers to hardware, but it may be used to describe software. However, "module," "subroutine" and "component" are more typically used to describe parts of the software.","materialsDescription":" <span style=\"font-weight: bold;\">What is an operating system (OS)?</span>\r\nAn operating system (OS) is software, consisting of programs and data, that runs on computers and manages the computer hardware and provides common services for efficient execution of various application software. For hardware functions such as input and output and memory allocation, the operating system acts as an intermediary between application programs and the computer hardware, although the application code is usually executed directly by the hardware, but will frequently call the OS or be interrupted by it. Operating systems are found on almost any device that contains a computer - from cellular phones and video game consoles to supercomputers and web servers.\r\n<span style=\"font-weight: bold;\">What are the tasks of the Operating system?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Processor Management:</span></span> The main tasks in processor management are ensuring that each process and application receives enough of the processor's time to function properly, using maximum processor cycles for real work as is possible and switch between processes in a multi-tasking environment.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Memory and Storage Management:</span></span> The tasks include allotting enough memory required for each process to execute and efficiently use the different types of memory in the system.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Device Management:</span></span> The operating system manages all hardware not on the processor through driver programs. Drivers provide a way for applications to make use of hardware subsystems without having to know every detail of the hardware's operation. The driver's function is to be the translator between the electrical signals of the hardware subsystems and the high-level programming languages of the operating system and application programs. One reason that drivers are separate from the operating system is for the upgradability of devices.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Providing Common Application Interface:</span></span> Application program interfaces (APIs) let application programmers use functions of the computer and operating system without having to directly keep track of all the details in the processor's operation. Once the programmer uses the APIs, the operating system, connected to drivers for the various hardware subsystems, deals with the changing details of the hardware.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Providing Common User Interface:</span></span> A user interface (UI) brings a formal structure to the interaction between a user and the computer.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Operating_System_and_Subsystem__1_.png","alias":"operating-system-and-subsystem"},"297":{"id":297,"title":"Availability and Clustering Software","description":" Application clustering (sometimes called software clustering) is a method of turning multiple computer servers into a cluster (a group of servers that acts like a single system). Clustering software is installed in each of the servers in the group. Each of the servers maintains the same information and collectively they perform administrative tasks such as load balancing, determining node failures, and assigning failover duty. The other clustering method, hardware clustering, requires that specialized hardware be installed in a single server that controls the cluster.\r\nШn application or software clustering, some of the protocols and administrative duties that would have been handled on each individual machine are handled by the joint software program. In other words, the software application is the control unit for the cluster. This is contrasted with a system called hardware clustering, where one individual machine runs the cluster through its operating system.\r\nOne of the advantages of application clustering is the scalability of these kinds of systems. With available specialized software, companies can easily set up multiple pieces of hardware that obey the same instructions, and refer to the same sets of information. IT pros refer to a cluster-aware application as an application that can assess systems to assign failover duties or handle delegation for transaction processing. These are kinds of principles supported by application clustering.","materialsDescription":"<span style=\"font-weight: bold;\">What does Cluster (Servers) mean?</span>\r\nA cluster, in the context of servers, is a group of computers that are connected with each other and operate closely to act as a single computer. Speedy local area networks enhance a cluster of computers' abilities to operate at an exceptionally rapid pace.\r\n<span style=\"font-weight: bold; \">What does Clustering mean?</span>\r\nClustering, in the context of databases, refers to the ability of several servers or instances to connect to a single database. An instance is the collection of memory and processes that interacts with a database, which is the set of physical files that actually store data.\r\nClustering offers two major advantages, especially in high-volume database environments:\r\n<ul><li>Fault tolerance: Because there is more than one server or instance for users to connect to, clustering offers an alternative, in the event of individual server failure.</li><li>Load balancing: The clustering feature is usually set up to allow users to be automatically allocated to the server with the least load.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Availability_and_Clustering_Software__1_.png","alias":"availability-and-clustering-software"},"299":{"id":299,"title":"Application and User Session Virtualization","description":"Application virtualization is a technology that allows you to separate the software from the operating system on which it operates. Fully virtualized software is not installed in the traditional sense, although the end-user at first glance can not see it, because the virtualized software works just as normal. The software in the execution process works just as if it interacted with the operating system directly and with all its resources, but can be isolated or executed in a sandbox with different levels of restriction.\r\nModern operating systems, such as Microsoft Windows and Linux, can include limited software virtualization. For example, Windows 7 has Windows XP mode that allows you to run Windows XP software on Windows 7 without any changes.\r\nUser session virtualization is a newer version of desktop virtualization that works at the operating system level. While normal virtualization of the desktop allows an operating system to be run by virtualizing the hardware of the desktop, RDS and App-V allow for the virtualization of the applications. User session virtualization lies between the two.\r\nA desktop has an operating system loaded on the base hardware. This can be either physical or virtual. The user session virtualization keeps track of all changes to the operating system that a user might make by encapsulating the configuration changes and associating them to the user account. This allows the specific changes to be applied to the underlying operating system without actually changing it. This allows several users to have completely different operating system configurations applied to base operating system installation.\r\nIf you are in a distributed desktop environment and there are local file servers available at each location, you can deploy virtualized user sessions in the form of redirected folders and roaming profiles.","materialsDescription":" <span style=\"font-weight: bold;\">Understanding application virtualization</span>\r\nApplication virtualization technology isolates applications from the underlying operating system and from other applications to increase compatibility and manageability. This application virtualization technology enables applications to be streamed from a centralized location into an isolation environment on the target device where they will execute. The application files, configuration, and settings are copied to the target device and the application execution at run time is controlled by the application virtualization layer. When executed, the application run time believes that it is interfacing directly with the operating system when, in fact, it is interfacing with a virtualization environment that proxies all requests to the operating system.\r\n<span style=\"font-weight: bold;\">Understanding session virtualization</span>\r\nSession virtualization uses application streaming to deliver applications to hosting servers in the datacenter. The Application then connects the user to the server. The application then executes entirely on the server. The user interacts with the application remotely by sending mouse-clicks and keystrokes to the server. The server then responds by sending screen updates back to the user’s device. Whereas application virtualization is limited to Windows-based operating systems, session virtualization allows any user on any operating system to access any application delivered by IT. As a result, the application enables Windows, Mac, Linux, iOS and Android devices to run any applications using session virtualization. Furthermore, session virtualization leverages server-side processing power which liberates IT from the endless cycle of PC hardware refreshes which are typically needed to support application upgrades when using traditional application deployment methods.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Application_and_User_Session_Virtualization__1_.png","alias":"application-and-user-session-virtualization"},"305":{"id":305,"title":"Storage Replication Software","description":" Storage replication is becoming more popular in the enterprise and if you're already operating in a virtual environment, you have multiple replication solutions to choose from. While SAN products have been offering integrated hardware/software replication solutions for years, virtualization vendors have started integrating this feature into their newer products. VMware, for example, offers a storage replication feature in its newest version of vSphere. If you already have a SAN that supports replication you can choose how you want to replicate. Not a bad idea since VMware’s solution is version 1.0. One of the replication chief benefits is its ability to automate the process of data backup and redundancy.\r\nRestoring your data is as simple as the original storage replication process. You just go online and switch over to the replicated server. Depending on your provider, the complexity of your infrastructure and your comfort level with technology, it may also be possible to set an automatic failover to prevent any customer-facing outage at all. But recovery is as simple as getting online and synchronizing the replicated data to the original server, restoring it to the state of its last backup. You will still have some data loss, the transactions, and records from the intervening period. But if that backup was recent, within the last day or two, the effort required to reconstruct lost transactions and records will be relatively minor.\r\nIt's important to understand that storage replication only insures you against hardware failures, and does nothing about the risk of accidental deletion or of your virtualization provider failing to follow best practices. If you have replicated your data, you have a copy of it as it existed at the moment you replicated it. But don't assume that your virtualization provider stores your replicated data at a different data center.","materialsDescription":" <span style=\"font-weight: bold;\">What is Data Replication Software?</span>\r\nData replication software supports data security, disaster resilience and business continuity by rapidly creating a data replica in a location independent of the data’s source. The software provides central management of replication policy across heterogeneous data sources and targets. Different from backups, data replicas update frequently rather than retain one unchanged copy for an extended period.\r\nData replication software ensures consistency for end-users accessing multiple data stores in the normal course of business. Other potential uses are zero-downtime data migration and multi-site replication for business continuity in case of site disaster. Data replication is a necessary part of long-term data retention and archiving. More recently, data replication software is offered as capably providing real-time transactional data delivery and integration into data lakes to support big data initiatives.\r\nVendors boast data policy compliance, any-point-in-time recovery and failover, and continuous replication with limited risk of data loss. They compete on providing minimum disruption to network activities and low bandwidth consumption, without cost to security.\r\n<span style=\"font-weight: bold;\">Data Replication Software Features</span>\r\nData replication application provides the following features:\r\n<ul><li>Continuous replication with many recovery points</li><li>Cross-platform replication (e.g. disk to cloud, cloud to disk)</li><li>Database replication in remote locations</li><li>Automated compliance-driven data retention</li><li>Instant failover, automatic user redirect to secondary server</li><li>Monitor replication environment via GUI</li><li>Disaster recovery simulation, testing</li><li>Synchronous data replication with zero data loss</li><li>Asynchronous data replication for performance</li><li>Orchestration of data replication, migration</li><li>Perform analytics upon data sets separately</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Storage_Replication_Software1.png","alias":"storage-replication-software"},"307":{"id":307,"title":"Archiving Software","description":" Enterprise <span style=\"font-weight: bold;\">archiving software </span>is designed to assist in storing a company’s structured and unstructured data. By incorporating unstructured data (e.g., email messages and media files), enterprise information archiving software provides more complete archives of business data across the board. Data can be stored on premise with local data servers or on cloud servers, or using a hybrid of the two. These solutions are used throughout a business by any employee, since all teams should be archiving their data for, at minimum, auditing purposes. Data archiving software are typically implemented and maintained by a company’s data team, and they can be used by companies of any size.\r\nWhile similar to a backup software solution, archiving solution handles the original data as opposed to a copy of that data. To qualify for the data archiving solutions category, a product must: \r\n<ul><li>Store both structured and unstructured data</li><li>Provide data management options for archived data</li><li>Protect access to archived data</li></ul>","materialsDescription":"<h1 class=\"align-center\"> What is Archiving Software?</h1>\r\nArchiving Software supports enterprises in retaining and rapidly retrieving structured and unstructured data over time while complying with security standards and the like. File archiving may include images, messages (e.g. IMs, social media posts, etc.), emails, and content from web pages and social sites. Compliant data retention may require retaining data in its native form and context so that it can be understood.\r\nAlso called Enterprise Information Archiving (EIA), archiving software is designed to meet discovery requirements. That means that the archive must be searchable so that all stored data can be retrieved with context intact.\r\nArchiving software is most commonly a requirement for banking institutions and governments. More stringent privacy laws means that EIA has become a concern for private corporations as well. Archiving software will contain features overlapping Enterprise Search, Data Governance and eDiscovery, and some features in common with ECM.\r\n<h1 class=\"align-center\">What’s the Difference: Backup vs Archive</h1>\r\nBackups and archives serve different functions, yet it’s common to hear the terms used interchangeably in cloud storage. \r\nA <span style=\"font-weight: bold;\">backup </span>is a copy of your data that is made to protect against loss of that data. Typically, backups are made on a regular basis according to a time schedule or when the original data changes. The original data is not deleted, but older backups are often deleted in favor of newer backups.<br /><span style=\"font-weight: bold;\">The goal of a backup</span> is to make a copy of anything in current use that can’t afford to be lost. A backup of a desktop or mobile device might include just the user data so that a previous version of a file can be recovered if necessary.\r\nOn these types of devices an assumption is often made that the OS and applications can easily be restored from original sources if necessary (and/or that restoring an OS to a new device could lead to significant corruption issues). In a virtual server environment, a backup could include.\r\nAn <span style=\"font-weight: bold;\">archive </span>is a copy of data made for long-term storage and reference. The original data may or may not be deleted from the source system after the archive copy is made and stored, though it is common for the archive to be the only copy of the data. \r\nIn contrast to a backup whose purpose is to be able to return a computer or file system to a state it existed in previously, <span style=\"font-weight: bold;\">data archiving can have multiple purposes</span>. An archiving system can provide an individual or organization with a permanent record of important papers, legal documents, correspondence, and other matters.\r\nOften, archive program is used to meet information retention requirements for corporations and businesses. If a dispute or inquiry arises about a business practice, contract, financial transaction, or employee, the records pertaining to that subject can be obtained from the archive.\r\nAn archive is frequently used to ease the burden on faster and more frequently accessed data storage systems. Older data that is unlikely to be needed often is put on systems that don’t need to have the speed and accessibility of systems that contain data still in use. Archival storage systems are usually less expensive, as well, so a strong motivation is to save money on data storage.\r\nArchives are often created based on the age of the data or whether the project the data belongs to is still active. Data archiving solutions might send data to an archive if it hasn’t been accessed in a specified amount of time, when it has reached a certain age, if a person is no longer with the organization, or the files have been marked for storage because the project has been completed or closed.<br /><br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Archiving_Software.png","alias":"archiving-software"},"309":{"id":309,"title":"File System Software","description":"<span style=\"font-weight: bold; \">A file system</span> controls how data is stored and retrieved. Without a file system, data placed in a storage medium would be one large body of data with no way to tell where one piece of data stops and the next begins. By separating the data into pieces and giving each piece a name, the data is easily isolated and identified. Taking its name from the way paper-based data management system is named, each group of data is called a "file". The structure and logic rules used to manage the groups of data and their names is called a "file system".\r\nThere are many different kinds of file systems. Each one has different structure and logic, properties of speed, flexibility, security, size and more. Some file systems have been designed to be used for specific applications. For example, the ISO 9660 file system is designed specifically for optical discs.\r\nAs a whole, a file system is a structured representation of data and a set of metadata describing this data. It is applied to the storage during the format operation. A file system serves for the purposes of the whole storage and is also a part of an isolated storage segment – a disk partition. Usually, a file system operates blocks, not sectors. File system blocks are groups of sectors that optimize storage addressing. Modern file systems generally use block sizes from 1 to 128 sectors (512-65536 bytes). Files are usually stored at the start of a block and take up entire blocks.\r\n<span style=\"font-weight: bold; \">A filing system software</span> is an application that is used to store, arrange, and access files stored on a disk or other storage location. The main purpose of a electronic filing system software is to enable users to create and store new files on a device (laptop or desktop), view all the files stored on the device, and to organize files in different hierarchical arrangements, such as folders, for easy classification. The basic operations possible with a computer filing system software include:\r\n<ul><li> Creating new files</li><li> Displaying all stored files</li><li> Moving files between locations</li><li> Adding and editing basic metadata</li><li> Sorting files based on criteria such as date modified, date created, file size, file format, etc.</li></ul>\r\nDigital file management software provides you with a simple interface that can be used to browse through folders and access different files using dedicated applications, such as Excel for .xls, Acrobat for .pdf, and Word for .doc. The default file management system provided for the users of Microsoft Windows computers is Windows Explorer.\r\n<span style=\"font-weight: bold; \">Document management software (DMS)</span> is a highly advanced digital filing software that provides a wide range of file functions and an array of helpful document management tools. Digital filing system software offers numerous ways for file indexing, allowing you to define file types and the attributes associated with those types. For instance, you can define ‘customer invoice’ as a file type with specific attributes and associated metadata. You can assign file attributes such as client name, amount due, or payment status, which can be used to identify individual invoices. Assigning such attributes enables the DMS to uniquely identify different files, even if they all have the same format, such as .pdf or .doc.\r\nIn addition to improving the searchability of files, digital document management software can also be used for automating document approval processes, sharing of files, and collaborative editing, among other functions. Although there is no harm in using a standard file management system, businesses can run faster and far more efficiently if they use digital document management system that can provide a host of added features to enhance an office’s productivity and complement an organization’s initiatives for process improvement.<br /><br />\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Choose the Paperless Filing System Software That's Right for You</h1>\r\n<span style=\"font-weight: bold; \">Layout is Key.</span> Most of the paperless documentation system offerings you'll run across require you to "tag" your files with keywords. File retrieval then requires you to search for your document by keyword. This can work adequately if you remember the right keywords. However, it requires numerous mouseclicks and typing just to pull up a file.\r\nBetter, more efficient paperless file organization software uses an organization method that everyone's already familiar with: the filing cabinet. This system, refined over decades of use, lets you quickly jump straight to the file you're looking for. Carried over to the computer, it becomes even faster and more efficient. In just a couple of mouse clicks, you can easily drill down to exactly the file you're looking for.\r\n<span style=\"font-weight: bold; \">When it Comes to Paperless File Organization Software, Compatibility Matters.</span> When looking at file organization for the office file management software, many forget to consider compatibility with other programs. To make effective use of your files, you have to be able to get them into the file organization system with the fewest steps necessary, and you have to be able to open the files in their native programs so you can continue working on them in the future.\r\n<span style=\"font-weight: bold;\">Where Will Your Files Go?</span> Almost every paperless file organization software package available will put your files in a database. But is this a good idea? Software makers prefer a database because it lets them offer you features like password security on a per-document basis. But beware the repurcussions: you won't be able to use your favorite Cloud service, like DropBox, Google Drive, or OneDrive. You'll lose the ability to right-click on files like you do in Windows. And if you rely heavily on other software packages, odds are they won't be compatible, since the files are locked away in a database. And if you should ever decide to change to a different paperless file organization solution, just hope that you can get your data exported from the old one. So its strongly recommended to pick some software that stores your files in regular Windows folders. This will ensure that you'll always have access to your files, from any program, even if you later abandon that file organization software. You will be able to use your favorite backup software, and you can enjoy remote access to your files through DropBox, Google Drive, or OneDrive.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/File_System_Software.png","alias":"file-system-software"},"311":{"id":311,"title":"Storage Management Software","description":" <span style=\"font-weight: bold; \">Storage management software</span> is a type of program that is especially designed for managing storage solutions like storage networks. It provides important services like mirroring, replication, compression, traffic analysis, virtualization, security and disaster recovery. These types of software are usually sold as value-adding options that are meant to run on servers and manage resources like network attached storage (NAS) devices.\r\nStorage management solutions are used in everything from desktop computers to mainframes and includes products that work on limited or a single set of devices, as well as those that work universally and support a heterogeneous device set. Storage management software also makes use of hierarchical storage management (HSM) systems, which back up data from the main storage into slower, less expensive storage devices. The market to which this software belongs is divided into seven segments. Storage management program is the sum of all these segments, and represents all the tools that are needed to manage the performance, capacity and availability of the data stored on disks or any storage device attached to the system. \r\n<span style=\"font-weight: bold; \">Data storage management</span> refers to how organizations manage, store, and access their proprietary data. Effective data storage management requires an understanding of storage hardware and software, the current capacity of these assets, current and future usage trends, and the availability of various types of data. \r\nCompanies that make data storage management software are constantly adding new features that tend to focus on usability, integration with other products, and performance reporting. The next waves in the best storage management software may be automation and open-source products.\r\nStorage capacity optimization technologies such as <span style=\"font-weight: bold; \">deduplication </span>and compression have traditionally been aimed at reducing the amount of backups a company has, and they’ve been successful. But now the market is shifting; data reduction technologies are now being geared toward primary storage. But even though it’s a growing market, there are many things you need to watch out for when planning to dedupe your primary storage.\r\nOne of the most effective document management storage is to<span style=\"font-weight: bold; \"> reduce your data,</span> not delete it. Data deduplication, compression, snapshots and thin provisioning are four popular data reduction techniques.\r\n<span style=\"font-weight: bold; \">Dynamic storage tiering</span> (DST) is a good data storage management solutions to implement in your environment, but there are many different products to choose from, and these products differ in functions and capabilities. DST products have one central goal: to lower storage costs. But some products have added capabilities such as overcoming performance problems and options for incorporating cloud storage in your environment. Learn about the different DST products available and find out which one suits your storage environment.\r\nIn a virtual server environment, storage efficiency and capacity planning aren’t any easier than in a nonvirtualized environment. There are multiple hosts and applications storage managers must deal with, making things complicated. Follow these four steps for better storage efficiency techniques and capacity planning in a virtual server environment.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">What is Storage Management?</h1>\r\nStorage Management refers to the processes that help make data storage easier through software or techniques. It tries to improve and maximize the efficiency of data storage resources. Storage management processes can deal with local or external storage such as NAS, SAN, USBs, SDDs, HDD, the Cloud, etc.\r\nStorage management techniques or software can be divided into the following four subsets:\r\n<ul><li>Performance,</li><li>Availability,</li><li>Recoverability</li><li>Capacity.</li></ul>\r\nThere are a variety of technologies or systems that fall into one or multiple of these subsets, these can be:\r\n<ul><li>Volume Migration</li><li>Storage Virtualization</li><li>Snapshot and Mirroring</li><li>Auto-Provisioning</li><li>Process Automation</li><li>Disaster and Recovery</li><li>And more…</li></ul>\r\n<h1 class=\"align-center\">Implementing Storage Management</h1>\r\nStorage management is a broad concept, that includes techniques, software, processes that aim at improving the performance, availability, recoverability, and capacity of the storage resources. The first step to implement storage management would be to train IT personnel and storage administrators on best storage management practices. There are a couple of storage management standards and organizations to start getting information. An example is the Storage Management Initiative Specification, (SMI-S), which is a data storage standard developed by the Storage Networking Industry Association (SNIA). Aside from methodologies and processes, storage management can be implemented as program, as a cloud storage management software or included in the hardware. A couple of examples about the SRM software areSymantec, DellEMC SRM, Northern Parklife, or DataCore Software. A NAS can be an excellent example of storage management in hardware.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Storage_Management_Software.png","alias":"storage-management-software"},"313":{"id":313,"title":"Storage Infrastructure Software","description":" Storage infrastructure in IT refers to the overall set of hardware and software components needed to facilitate storage for a system. This is often applied to cloud computing, where cloud storage infrastructure is composed of hardware elements like servers, as well as software elements like operating systems and proprietary delivery applications.\r\nCloud storage infrastructure and other types of storage infrastructure can vary quite a bit, partly because of new and emerging storage technologies. For example, with storage virtualization, the infrastructure is changed to become more software-driven than hardware-driven. In a typical storage virtualization environment, a set of physical hard drives are replaced by a set of "logical drives" or "virtual drives" that are partitioned and operated by software. Engineers use different types of strategies like a redundant array of independent disks (RAID) design to create more versatile storage systems that use hardware in more sophisticated ways.\r\nLooking at cloud storage infrastructure also helps to explain the value and philosophy of cloud computing. The infrastructure is typically composed of end-network hardware, where tenant data is eventually stored, as well as virtual systems that help push data and files from a client to a vendor network, and vice versa, during data retrieval. In general, cloud computing allows vendors to deliver product services over the global Internet, making the storage infrastructure a kind of hybrid design between the hardware located on-site in vendor offices and the proprietary software that handles all the different kinds of data transfer.","materialsDescription":" <span style=\"font-weight: bold;\">What is a storage infrastructure?</span>\r\nThe infrastructure of data storage systems is a set of hardware and software that allows you to combine the organization’s data into a single system and carry out centralized information management throughout the life cycle. Its main components are storage networks, disk storage systems (SHD), tape libraries and specialized software. It is also a well-functioning backup and data recovery system.\r\n<span style=\"font-weight: bold;\">What are the capabilities of storage infrastructure?</span>\r\n<ul><li>Reduce total IT costs.</li><li>Centralization of IT infrastructure to improve management efficiency.</li><li>Manage growing amounts of data.</li><li> Optimization of resource use.</li><li>Fault tolerance and scalability.</li><li>Ensuring the required application performance.</li><li>Backup and archiving.</li><li>Ensuring business continuity (ONIVD).</li></ul>\r\n<span style=\"font-weight: bold;\">Who can benefit from a solution?</span>\r\nThe infrastructure of data storage systems is primarily necessary for companies whose activities are associated with the processing and storage of large volumes of information or directly depends on the ability to provide quick access to data. First of all, these are companies in the financial sector, telecommunications, government organizations and large industrial holdings.\r\n<span style=\"font-weight: bold;\">What are the benefits of storage infrastructure?</span>\r\nScalability, which leads to lower storage costs in general.\r\nHigh performance:\r\n<ul><li>the use of high-speed communication protocols such as Fiber Channel for SAN (Gigabit Ethernet for NAS) or Infiniband allows for high data rates;</li><li>SAN networks reduce the load on the local network and accelerate the processes of backup and data migration;</li><li>decrease backup window.</li></ul>\r\nAvailability and reliability. Thanks to the modular architecture, hot standby of storage components and elimination of single points of failure becomes possible.\r\nAbility to create distributed data centers.\r\nVirtualization of disk reallocation resources and storage consolidation.\r\nProviding secure access to data from heterogeneous environments.\r\nData backup.\r\nData consolidation.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Storage_Infrastructure_Software.png","alias":"storage-infrastructure-software"},"315":{"id":315,"title":"Storage Device Management Software","description":"Storage management refers to activities undertaken by IT managers and administrators to achieve storage infrastructures' accessibility, reliability, recoverability, and optimal performance.\r\nDespite the significant advantages resulting from the consolidation of data storage in modern computing systems, there are at least two fundamental problems of data storage management - high cost and inefficient use. Even if the cost of disk memory is reduced by an average of 30% per year, the demand for it increases by 100% during the same time, so the total amount of data storage costs will grow by 40%. The fact that memory is used inefficiently has a sensitive effect on meager IT budgets. So is it possible to control disk assets in order to get the most return on investment?\r\nPositive answers to these questions are provided by the storage resource management system. For example, what should an administrator do if he is responsible for accessing data at the bank if customer service is suspended at the very height of the trading day due to slow application performance? One of the probable reasons is that the disk space required by the application is almost exhausted. How quickly does the network administrator identify the true cause of the collapse? Could he have foreseen and prevented her? If it was possible to set a threshold for the acceptable size of free disk space in the relevant rules, he would have received a notification in advance that the file system was about to begin to run out of disk space, and would be able to take appropriate measures in time.\r\nStorage networks today require constant high availability - a good reason to use monitoring systems and analysis tools not only when a problem has already arisen. In addition, a comprehensive overview of the storage network is usually required.\r\nIn large data centers, managing drives is significantly more expensive than acquiring them. When using, in particular, SAN, thanks to centralized administration and management through switches and directors, it was already possible to significantly save on management. With scalable storage capacity in SANs, high availability and performance make it easy to provide and manage bulk storage in large data centers. However, increasing capacity, increasing data transfer rates, heterogeneous equipment from different manufacturers and virtualization technologies make monitoring the structure of storage networks and analyzing internal processes more and more difficult. Obviously, for the network administrator, they create new difficulties, which in professional jargon are called "network blindness." By this we mean the inability to diagnose, analyze and prevent failures, and, in addition, complex protocols and structures reduce network performance.\r\nOvercoming “blindness” is of great practical importance. Many companies risk significant damage already in the first four hours after the failure, and the loss of enterprises specializing, for example, in electronic commerce and financial institutions, reaches hundreds of thousands or even several million dollars per hour. These figures once again convince us that there is a need to respond very quickly to failures and performance problems.","materialsDescription":"<span style=\"font-weight: bold;\">Storage device management utilities</span>\r\n<ul><li>Backup software makes copies of all information stored on a disk and restores either the entire disk (aka Disk cloning) in an event of disk failure or selected files that are accidentally deleted or corrupted. Undeletion utilities are sometimes more convenient.</li><li>Disk checkers scan an operating hard drive and check for logical (filesystem) or physical errors.</li><li>Disk compression utilities transparently compress/uncompress the contents of a disk, increasing the capacity of the disk.</li><li>Disk defragmenters detect computer files whose contents are scattered across several locations on the hard disk and collect the fragments into one contiguous area.</li><li>Disk formatters prepare a data storage device such as a hard disk, solid-state drive, floppy disk or USB flash drive for initial use. These are often used to permanently erase an entire device.</li><li>Disk partition editors divide an individual drive into multiple logical drives, each with its own file system which can be mounted by the operating system and treated as an individual drive.</li><li>Disk space analyzers provide a visualization of disk space usage by getting the size for each folder (including sub folders) and files in folder or drive. showing the distribution of the used space.</li><li>Tape initializers write a label to a magnetic tape or other magnetic medium. Initializers for DECtape formatted the tape into blocks.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Storage_Device_Management_Software.png","alias":"storage-device-management-software"},"319":{"id":319,"title":"Event Management Tools","description":" <span style=\"font-weight: bold; \">Event management software</span> is the generic term for a wide range of software products that are used in the management of professional and academic conferences, trade exhibitions, conventions and smaller events such as Continuing Professional Development (CPD) meetings.\r\nIn brief, event management software programs are solutions that assists event organizers in driving success through all aspects of their events—from event registration and event check-in, to event promotion and reporting.\r\nSome providers claim to offer event organizer software when in actuality they are really offering a software that solves one particular pain point, like event check in software. These platforms have their uses, but are limited in breadth of functionality. Best event management system is <span style=\"font-weight: bold; \">all-in-one event management software</span>, which serves as a one-stop shop for all of an event organizer’s needs. This type of software is sometimes called “event success software” or an “events cloud.”\r\n<p class=\"align-left\"><span style=\"color: rgb(97, 97, 97); \">Events are becoming more prevalent than ever and event management software is what is allowing them to do so. <span style=\"font-weight: bold; \">Today’s event management platform:</span></span></p>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">Fulfills a wide range of functions such as event registration, event marketing and reporting.</span></li><li><span style=\"color: rgb(97, 97, 97); \">Drives event success for a variety of B2B and B2C events.</span></li><li><span style=\"color: rgb(97, 97, 97); \">Helps event organizers save time, save money, increase security and reduce event headaches thanks to a structure that is seamlessly integrated from end-to-end.</span></li><li><span style=\"color: rgb(97, 97, 97); \">Should be reliable easy-to-use, come with a dedicated customer success team and should measurably impact your event goals.</span></li><li><span style=\"color: rgb(97, 97, 97); \">And should be sold as a complete product, not a series of add-ons.</span></li></ul>\r\nThe most common event management applications are event schedule planning; customized event website creation; online event registration platforms; ticketing and delegate management including online payment; event budgeting; lead retrieval; event venue booking software; procurement, sourcing, and RFPs event marketing; event networking for attendee engagement; content management including abstract and/or paper management, reviewing, program development and publishing; exhibition management including floor planning, booking and billing; on-site operations including registration, badges, and networking; audience response solutions, live slide sharing and second-screen tools as live polls, Q+A, etc. \r\n\r\n","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Why Use Event Management Software?</span></h1>\r\n<p class=\"align-left\">What are the benefits of an event management software? These solutions can streamline or automate the back office processes in running an event. From pre-event, event and to post-event, these solutions provide efficiency, accuracy and cost savings. Here are the main benefits:</p>\r\n<ul><li><span style=\"font-weight: bold; \">Consolidate different teams</span></li></ul>\r\nEvents software systems provide a single platform that coordinates the tasks and activities, not just of the event team, but of your various teams, including sales & marketing, logistics, accounting and travel management. It makes it easy to associate the different but connected items across your organization. A change in one item, for example, can trigger alerts on related items ensuring everyone has the latest information. A shift in venue, increase in attendance, change in menu, etc. are cases that require quick coordination among teams.\r\n<ul><li><span style=\"font-weight: bold; \">Lower overheads</span></li></ul>\r\nWith across and top-down visibility on your event operations, it is easy to control expenses and keep to budget caps leading to savings and higher returns. Likewise, event management services are good at automating certain event management processes, thereby, you cut down on time spent in completing tasks. This can translate to reduced staff time. Moreover, a small team can perform multiple tasks with the aid of a good event solution. Tools like coding-free event web builder, self-service online registration, autoresponders and data management perform some of the most time-consuming back office processes in organizing events, freeing you from soliciting additional contractors.\r\n<ul><li><span style=\"font-weight: bold; \">Smooth workflows in the entire event lifecycle</span></li></ul>\r\nSome event software programs solutions help you from planning to promotion to on-site operation and to post-event evaluation. They feature tools for event management, event marketing and post-analytics reporting and survey mechanism. Many of these tools ease out off your shoulder the traditional burden of building your database. Online registration, for example, allows participants enter their details instead of you. The database can be sorted differently, too, for targeted email marketing.\r\n<ul><li><span style=\"font-weight: bold; \">More focused event marketing</span></li></ul>\r\nCritical to the success of your event is a long-term promotion. Months (or even years) before the event, the solution, depending on its sophistication, can help you aggregate social media mentions, online communities, mailing lists, media and blog placements, etc. so you can start engaging potential participants. Some event management packages provide communication channels to get prospects’ feedback or questions or build a mailing list for staggered and targeted email marketing stages leading to the event date.\r\n<ul><li><span style=\"font-weight: bold; \">Efficient data management</span></li></ul>\r\nWith a single database event management software solutions can collate online registration details, sort them for various email marketing campaigns and run real-time and post-event analytics for insights. A centralized database also means various users are accessing the same latest data, eliminating misinformation. Different parties are quickly notified of changes in the database like number of participant, venue, programme, etc. Documents and reports are likewise updated and consistent throughout the organization. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Event_Management_Tools.png","alias":"event-management-tools"},"323":{"id":323,"title":"Output Management Tools","description":" Output Management is a technology that provides the ability to capture, organize, format and distribute data and documents that are created by a line of business applications and ERP systems. Output management systems reduce or eliminate printing costs by using digital output channels. Using a point-and-click designer interface, standard output is automatically converted into more attractive, functional, and efficient electronic documents, which can then be intelligently distributed over a variety of delivery channels including print, fax, email, web or document management archive.\r\nOutput management solutions enable your organization to efficiently and cost-effectively manage high-volume business document distribution. You can deliver business-critical information from virtually any source to any destination across your distributed enterprise.\r\nIndustry studies have found that companies spend between 2 – 6 percent of their revenues producing paper-based information. Even in organizations with better control of printing costs, far too many resources are spent in creating, copying, shipping, bursting, delivering, and storing paper output. Most companies have multiple-output systems and numerous redundant printers, making it impossible to ensure that critical documents reach their intended destination in a timely manner.","materialsDescription":" <span style=\"font-weight: bold;\">What is output management?</span>\r\nOutput management systems helps companies manage the entire process of creating, designing, and delivering all of the information to be sent from ERPs or other IT systems, generally with much greater efficiency than alternate methods. An output management system enables companies to send the right information, in the right format and design, to the right recipient and any given time.\r\nMany companies choose just to use their default ERP output solution. However, these default tools are often very inflexible and can be difficult to maintain in a competitive and international market. Some ERPs offer fragmented solutions for each type of output format which is often costly and time-consuming to support.\r\n<span style=\"font-weight: bold;\">What are the benefits of using an output management system?</span>\r\nBy using an advanced output management system like InterForm, a company can centralize its output from a diverse collection of devices and platforms, eliminate duplicated workflows, and accommodate both customer demands and industry regulations.\r\nWith OMS you Can:\r\n<ul><li>Create customer-facing documents with unique designs;</li><li>Generate informative, structured, and branded documents and reports;</li><li>Form customer-specific messaging and product information;</li><li>Eliminate printing and shipping costs by delivering and distributing data electronically;</li><li>Raise the level of service and support with a wide range of smart document features.</li></ul>\r\nOutput management combines distribution features with a wide variety of output channels allowing you to manage everything from label and laser printing to sending faxes and emails. It’s fully customizable, so you set the standards, choose the rules, and set the conditions for your specific workflow.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Output_Management_Tools.png","alias":"output-management-tools"},"325":{"id":325,"title":"Performance Management Software","description":" <span style=\"font-weight: bold; \">Performance management software </span>— also referred to as a <span style=\"font-weight: bold; \">performance management system</span>— helps a company track, analyze, and evaluate its employees’ performance. is designed to improve business performance by spurring employee productivity. It works to ensure individual employees and teams are engaged and in alignment with organizational goals. Employee review software replaces an annual performance review process with real-time performance tracking, goal setting and feedback.\r\nPerformance management software systems are overseen by the HR department. They fit under the umbrella of <span style=\"font-style: italic; \">talent management systems.</span>\r\nAs next-generation HR software, performance management tools help companies address the modern goals of continually monitoring performance while giving employees feedback and support. Performance review software can track individual contributions to a team, as well as that team's ability to meet business objectives, thus tying performance into the company's bottom line.\r\nImproving employee engagement is another goal of performance management software. An employee can see current individual performance goals and their progress toward meeting them. This includes tracking efforts on specific projects. Managers measure individual performance against goals, and employees get a better idea of where they stand.\r\nThese systems use dashboards for quick and collaborative reviews. They can report individual performance, as well as project and team performance. The systems may also include employee ranking.\r\nAn effective performance management program must interact with other tools - in particular, workforce analytics. Data can be analyzed, for instance, against reporting from financial management systems and sales performance management systems.","materialsDescription":"<h1 class=\"align-center\">Why Implement Performance Management Software?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Easily-Navigable Dashboard </span></li></ul>\r\nThe top advantage to performance management tools are their ability to bring all key data and performance into one, organized location. Award-winning business performance management software do that. They make it easy to navigate the data and information and help leaders make better decisions for their workforce. \r\n<ul><li><span style=\"font-weight: bold; \">Performance Review Cycles </span></li></ul>\r\nTraditional annual review cycle or not, performance management system software can help coordinate, organize, schedule and store review information. The software will send reminders to leaders, manage permissions as leadership changes and provide structure to the overall process, including scripts based on company values and the employee’s role.\r\n<ul><li><span style=\"font-weight: bold; \">360 Degree and Peer Reviews </span></li></ul>\r\nPerformance and talent management tool can help ensure the process goes smoothly by providing structured and anonymous assessments. In some cases, there might be more than a few people involved in the performance review of one employee, so the software can track the progress of feedback to ensure each manager or leader has provided necessary input in a timely manner.\r\n<ul><li><span style=\"font-weight: bold; \">Customizable Review and Assessment Scripts </span></li></ul>\r\nIt is best practice to base performance on the unique values and goals of your organization, which means the annual review script should be different for a manager than it is for an executive, and nothing like the script of another organization. \r\n<ul><li><span style=\"font-weight: bold; \">Goal and Performance Tracking </span></li></ul>\r\nContinuous performance and goal tracking allows leadership to see the progress of projects clearly while keeping in mind which employees are hitting the mark and which need guidance. And because automated performance management system available to the employee as well, everyone will be on the same page and aligned to the work being done, even between departments in real-time.\r\n<ul><li><span style=\"font-weight: bold; \">Development & Succession Planning </span></li></ul>\r\nEmployees need continuous support in order to become effective contributors to the organization, especially in the long run. With performance management tools, you can track development progress, assign long term goals and ensure you understand the direction of talent and the business as a whole.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Performance_Management_Software.png","alias":"performance-management-software"},"327":{"id":327,"title":"Change and Configuration Management Software","description":" Software teams today face significant challenges. Companies require the production of high-quality software at unprecedented speeds. Software application requirements continue to grow more complex often with shorter and more frequent release cycles. Distributed development teams present challenges related to effective teaming, parallel development and diverse platforms - these factors and more intensify the pressures of developing quality software. Developing quality software in a repeatable and predictable fashion requires managing and tracking development artifacts and the activities of the development team. Successful development teams utilize software configuration management and software change management tools to help manage the software development lifecycle.\r\nSoftware configuration management provides version control and parallels development support to manage and control software assets. Software change management provides defect tracking and automation of software processes across the development lifecycle.\r\nSolutions that combine software configuration management and software change management in a single, tightly integrated solution are referred to as software change and configuration management (SCCM) solutions. SCCM solutions utilize activities to easily manage changes made to development artifacts. Unlike standalone SCM tools, SCCM solutions usually include substantial workflow capabilities which automate and effectively govern the software development processes for repeatable and predictable software development.\r\nEssentially, SCCM answers the ‘who’, ‘what’, ‘when’, and ‘why’ of software development. Who made the changes? What changes were made to the software? When were the changes made? Why were the changes made? Development teams and project leaders should be able to obtain answers to these questions to manage a project's activities, determine project status and track the actual product evolution.\r\nA fully comprehensive software change and configuration management (SCCM) solution empowers companies by accelerating software and systems delivery, making global teams more efficient, and governing the end-to-end software development processes. Solutions should be secure, flexible, and robust as well as provide the ability to support any size team, regardless of platform or location. Selecting ‘best in class’ solution, implementing proven best practices and partnering with a company that is a leader in technology reduces the risks associated with quality software development.","materialsDescription":" \r\n<span style=\"font-weight: bold;\">What is software configuration management (SCM)?</span>\r\nSoftware configuration management (SCM) is designed to control change by identifying and tracking changed software artifacts and managing different versions of these artifacts.\r\n<span style=\"font-weight: bold;\">What is software change and configuration management (SCCM)?</span>\r\nSoftware change and configuration management (SCCM) provide the comprehensive integration with best practice guidance of software configuration management and software change management capabilities.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Change_and_Configuration_Management_Software.png","alias":"change-and-configuration-management-software"},"329":{"id":329,"title":"Problem Management Software","description":" Problem management is the process responsible for managing the lifecycle of all problems that happen or could happen in an IT service. The primary objectives of problem management are to prevent problems and resulting incidents from happening, to eliminate recurring incidents, and to minimize the impact of incidents that cannot be prevented. The Information Technology Infrastructure Library defines a problem as the cause of one or more incidents.\r\nProblem Management includes the activities required to diagnose the root cause of incidents identified through the Incident Management process, and to determine the resolution to those problems. It is also responsible for ensuring that the resolution is implemented through the appropriate control procedures, especially Change Management and Release Management.\r\nProblem Management will also maintain information about problems and the appropriate workarounds and resolutions so that the organization is able to reduce the number and impact of incidents over time. In this respect, Problem Management has a strong interface with Knowledge Management, and tools such as the Known Error Database will be used for both. Although Incident Management and Problem Management are separate processes, they are closely related and will typically use the same tools, and may use similar categorization, impact, and priority coding systems. This will ensure effective communication when dealing with related incidents and problems.\r\nProblem Management works together with Incident Management and Change Management to ensure that IT service availability and quality are increased. When incidents are resolved, information about the resolution is recorded. Over time, this information is used to speed up the resolution time and identify permanent solutions, reducing the number and resolution time of incidents. This results in less downtime and less disruption to business-critical systems.","materialsDescription":" <span style=\"font-weight: bold;\">What is Problem Management?</span>\r\nProblem management is the set of processes and activities responsible for managing the lifecycle of all problems that could happen in an IT service. Its main goal is to prevent problems and their resulting incidents from happening. For those incidents that have already occurred, problem management seeks to prevent them from happening again or if they are unavoidable, minimize the impact on the business. To understand problem management, it is first helpful to define what a problem is. ITIL defines a problem as the cause of one or more incidents. Another way to look at it is – a problem is an underlying condition that could have negative impacts on the service and therefore needs to be addressed. Problems have a lifecycle that starts when the problem is created (often by a change in the environment), includes identification and the stages of diagnosis and remediation, and ends when the problem is resolved either through some action being taken or the underlying situation going away.\r\nProblem management is both a transactional process of managing the lifecycle of an individual problem as well as a portfolio management process of making decisions about what problems should be addressed, the resources applied to them and the risks that problems present to the organization. Problem management includes activities required to diagnose the root cause of incidents and determine the appropriate resolution steps that should be taken. It is also responsible for ensuring that any resolutions are implemented safely and effectively in accordance with change management and release management policies and procedures.\r\nThe portfolio part of problem management is responsible for maintaining information about problems that exist in the environment, any workarounds that have been developed and the resolution options that have been identified. This information enables leaders to make decisions that will reduce the number and impact of incidents.\r\n<span style=\"font-weight: bold;\">What are the goals of Problem Management?</span>\r\n<ul><li>Identify and remove the underlying causes of Incidents.</li><li>Incident and Problem prevention.</li><li>Improve organizational efficiency by ensuring that Problems are prioritized correctly according to impact, urgency, and severity.</li></ul>\r\n<span style=\"font-weight: bold;\">What are the benefits of Problem Management?</span>\r\n<ul><li>Greater service availability by eliminating recurring Incidents.</li><li>Incidents are contained before they impact other systems.</li><li>Elimination of incidents before they impact services through proactive problem management.</li><li>Prevention of known errors recurring or occurring elsewhere across the system.</li><li>Improved First Call Resolution rate.</li></ul>\r\n<span style=\"font-weight: bold;\">How does Problem Management differ from Incident Management?</span>\r\n<ul><li>The purpose of Incident Management is to restore normal service as quickly as possible and minimize adverse impacts on business operations. Incident Management is used to manage any event that disrupts or has the potential to disrupt any IT service and associated processes.</li><li>The purpose of Problem Management is to eliminate the root cause of Incidents, prevent them from recurring or happening in the first place, and to minimize the impact of Incidents that cannot be prevented. Problem Management includes activities to diagnose and discover the resolution to the underlying cause of Incidents, ensure that the resolution is implemented (often through Change Management), and eliminate errors before they result in Incidents.</li><li>One of the outcomes of the problem management process is a known error record.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Problem_Management_Software__1_.png","alias":"problem-management-software"},"331":{"id":331,"title":"Network Management Software","description":" <span style=\"font-weight: bold; \">Network management software</span> is software that is used to provision, discover, monitor and maintain computer networks. \r\nWith the expansion of the world wide web and the Internet, computer networks have become very large and complex, making them impossible to manage manually. In response, a suite of network management software was developed to help reduce the burden of managing the growing complexity of computer networks. \r\nNetwork management software usually collects information about network devices (which are called Nodes) using protocols like SNMP, ICMP, CDP etc. This information is then presented to network administrators in an easy to understand and accessible manner to help them quickly identify and remediate problems. \r\nSome advanced network control software may rectify network problems automatically. Network management program may also help with tasks involved in provisioning new networks, such as installing and configuring new network nodes etc. Network management tools may also help with maintenance of existing networks like upgrading software on existing network devices, creating new virtual networks etc. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Functions</span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Provisioning:</span> Enables network managers to provision new network devices in an environment. Automating this step reduces cost and eliminates chances of human error.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Mapping or Discovery:</span> Enables the software to discover the features of a target network. Some features that are usually discovered are: the nodes in a network, the connectivity between these nodes, the vendor types, the performance characteristics etc.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Monitoring:</span> Enables the network management system to monitor the network for problems and to suggest improvements. The software may poll the devices periodically or register itself to receive alerts from network devices. One mechanism for network devices to volunteer information about itself is by sending an SNMP Trap. Monitoring can reveal faults in the network such as failed or misconfigured nodes, performance bottlenecks, intrusions etc.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Configuration management:</span> Enables the software to ensure that the network configuration is as desired and there is no configuration drift.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Regulatory compliance:</span> Enables the network management system software to ensure that the network meets the regulatory standards and complies with applicable laws.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Change control:</span> Enables the software to ensure that the network changes are enacted in a controlled and coordinated manner. Change control can enable audit trails which has applications during a forensic investigation after a network intrusion.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Software Asset Management:</span>Provides software deployment and patch management.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Cybersecurity: </span>Enabled the software to use all the data gathered from the nodes to identify security risks in an IT environment.</p>","materialsDescription":"<h1 class=\"align-center\">What does Network Inventory Management system mean?</h1>\r\nNetwork inventory management is the process of keeping records of all the IT or network assets that make up the network.\r\nIt enables network administrators/businesses to have a physical record of all IT and network equipment within the organization.\r\nNetwork inventory management is generally performed to through IT asset tracking software that scans, compiles and records data about each device/node over a network.\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Network inventory management software may include:</span></p>\r\n<ul><li>Number of routers, their make, type and place of installation, serial number</li><li>IP addresses of all devices/nodes, IP addressing scheme used</li><li>Number and type of software along with license keys and expiry dates</li></ul>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">This data helps businesses with:</span></p>\r\n<ul><li>Network size estimation</li><li>Network capacity planning</li><li>Network cost/ROI estimation</li><li>Physical network administration (to deal with device/equipment loss and theft)</li></ul>\r\n<h1 class=\"align-center\">What is SNMP Management Software?</h1>\r\n<span style=\"font-weight: bold; \">SNMP (Simple Network Management Protocol) management software</span> is an application or program used to manage and monitor many network devices – such as servers, printers, hubs, switches, and routers – that are SNMP-aware and which an SNMP agent software can poll and receive alert traps when needed.\r\nSNMP network management software is currently considered the best choice by professionals for IP (Internet Protocol) network management, and as a result, SNMP is widely supported and featured in many hardware devices and network management software packages. \r\nSNMP software is designed to be able to be deployed on a large number of network devices, to have minimal impact and transport requirements on the managed nodes and to continue working when most other network applications fail.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Network_Management_Software.png","alias":"network-management-software"},"333":{"id":333,"title":"Collaborative Product Data Management","description":" Collaborative Product Data Management (cPDM) is software that is used to manage and integrate product data into a centralized system for better tracking and enhanced collaboration among business units. cPDM software solutions help enterprises streamline manufacturing and production processes by applying a consistent set of business solutions that collaboratively provide efficient methods to manage the functions of product lifecycle management (PLM). These solutions also help organizations to boost efficient business operations and launch innovative and profitable products in the evolving e-business web-enabled environment. The cPDM software packages also help in sharing data among supply chain partners, thereby enhancing the capability, efficiency, and effectiveness of an enterprise.\r\nPLM is a strategic business approach that applies a consistent set of business solutions to help the collaborative creation, management, and dissemination across the extended enterprise from the concept to end of life. CPDM also allows the organization to maintain system architecture, deployment of security mechanism, and prototype development and enables them in forming a collaborative architecture, shared resources and shared team spaces to work together as virtual teams.\r\nCPDM help in effective product data management, collaborative product commerce, collaborative product visualization, effective integration of CPDM with enterprise applications and supplier relationship management. Its solutions assist in manufacturing and production processes for efficient business operations. Ultimately, it helps in bringing innovative and profitable products that enables in evolving the e business web based environment.\r\nThese software solutions are adopted by industries such as electronics, automotive, industrial machinery, aerospace, defense, petrochemical, and process packaged goods. Automotive manufactures face product recalls across wide ranging categories due to which PLM software such as CPDM, CAD, CAE and CAM help them in reducing defects which eventually help them in catering maximum demand.","materialsDescription":" <span style=\"font-weight: bold; \">What are the technologies and methods used?</span>\r\nClearly, general collaborative software such as email and chat (instant messaging) is used within the CPD process. One important technology is application and desktop sharing, allowing one person to view what another person is doing on a remote machine. For CAD and product visualization applications an ‘appshare’ product that supports OpenGL graphics is required. Another common application is Data sharing via Web-based portals.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Specific to product data</span></span>\r\nWith product data, an important addition is the handling of high volumes of geometry and metadata. Exactly what techniques and technology are required depends on the level of collaboration being carried out and the commonality (or lack thereof) of the partner sites’ systems.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Specific to PLM and CAx collaboration</span></span>\r\nCollaboration using PLM and CAx tools requires technology to support the needs of:\r\n<ol><li><span style=\"font-weight: bold; \">People:</span> Personnel of different disciplines and skill levels;</li><li><span style=\"font-weight: bold; \">Organizations:</span> Organizations throughout an enterprise or extended enterprise with different rules, processes and objectives;</li><li><span style=\"font-weight: bold; \">Data:</span> Data from different sources in different formats.</li></ol>\r\nAppropriate technologies are required to support collaboration across these boundaries.\r\n<span style=\"font-style: italic; \">People</span>\r\nEffective PLM collaboration will typically require the participation of people who do not have high-level CAD skills. This requires improved user interfaces including tailorable user interfaces that can be tailored to the skill level and specialty of the user.\r\nImproved visualization capabilities, especially those that provide a meaningful view of complex information such as the results of a fluid flow analysis will leverage the value of all participants in the collaboration process. Effective collaboration requires that a participant is freed from the burden of knowing the intent history typically embedded within and constricting the use of parametric models.\r\n<span style=\"font-style: italic; \">Organizations</span>\r\nCommunity collaboration requires that companies, suppliers, and customers share information in a secure environment, ensure compliance with enterprise and regulatory rules and enforce the process management rules of the community as well as the individual organizations.\r\n<span style=\"font-style: italic; \">Data</span>\r\nThe most basic collaboration data need is the ability to operate in a MultiCAD environment. That is, however, only the beginning. Models from multiple CAD sources must be assembled into an active digital mockup allowing change and/or design in context.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Real-time collaborative product design</span></span>\r\nProduct design is typically a highly iterative and interactive activity involving a group of designers who are geographically dispersed. A neutral modeling command (NMC) based method is proposed to construct a real-time collaborative product design platform within heterogeneous CAD systems.[1] Different from the visualization-based approaches, models can be constructed and modified synchronously from various sites in the proposed collaborative design environment. Based on a translation mechanism between system modeling operations (SMO) and neutral modeling commands (NMC), every operation given by a user on one site will be translated into an NMC and be sent to all the other sites through the network. When the other sites receive this command, it is converted into the corresponding SMOs on the local system. In this way, the real-time collaborative product design with heterogeneous CAD systems is achieved.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Different levels of collaboration</span></span>\r\nIf the collaborating parties have the same PDM and CAD systems the task usually involves the direct access and transfer of data between sites. The PDM system will have data storage at more than one site for the large graphics files, a file may be copied between sites, how they are synchronized being controlled by the server(s). For the management server and metadata, there are a number of options. There could be a single server that is accessed from all locations or multiple PDM servers that communicate with one another. In both cases, the PDM software controls access for groups defining what data they can see and edit.\r\nWith different CAD systems, the approach varies slightly depending on whether the ownership and therefore authorship, of components changes or not. If geometry only has to be viewed then a Product visualization neutral file format (e.g.JT) can be used for tasks such as viewing, markup (redlining) or multi-cad digital mock-up (DMU). It may be that authorship does not change but components from one group need to be placed in the assembly of another group so that they can construct their parts, so-called work in context. This requires the transfer of geometry from one format to another by means of a visualization format or full data translation. Between some systems, there is the possibility of ‘data interoperability’ where geometry from one format can be associatively copied to another. If the ownership of a particular file is being transferred, then full data translation is required using some form of CAD data exchange technology. For the translation process Product Data Quality (PDQ) checkers are often employed to reduce problems in transferring the work. If different PDM/EDM systems are in use, then either data structures or metadata can be transferred using STEP or communication between databases can be achieved with tools based around XML data transfer.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Collaborative_Product_Data_Management.png","alias":"collaborative-product-data-management"},"335":{"id":335,"title":"Secure Content and Threat Management","description":" Secure content management is the set of processes and technologies that supports the collection, managing, and publishing of information. It involves processes for protecting the company from viruses, spam and undesirable web pages to not only provide enhanced security but also address productivity and potential human resources issues. Even after controlling the number of avenues through which information can enter, after the implementation of perimeter security, the cyber attackers still find ways to piggyback across valid communication channels.\r\nSecure Content Management technologies have evolved rapidly over the last few years due to the complexity of threats associated with email and web gateways. Businesses are increasingly focusing on eliminating this threat by adopting the 2 gateways, rather than the purely productive driven anti-spam and web-filtering techniques.\r\nSecure Content Management solutions are gaining traction due to the increased need for handling voluminous content that is getting generated in organizations on a daily basis. The rising adoption of digitalization, Bring Your Own Device (BYOD), growth of e-commerce, and social media has increased the amount of content generated in inter-organizations and intra-organizations.\r\nSCM solutions offer clients with the benefit of paper-free workflow, accurate searching of the required information, and better information sharing, and also addresses required industry standards and regulations. SCM solutions enable clients with handling essential enterprise information and save time and cost associated with searching for the required business data for making key business decisions.\r\nThe solutions offered for Secure Content Management includes:\r\n<span style=\"font-style: italic;\">Anti-Spam:</span> Spam Filters are introduced for spam e-mail which not only consumes time and money but also network and mail server resources.\r\n<span style=\"font-style: italic;\">Web Surfing:</span> Limiting the websites that end-users are allowed to access will increase work productivity, ensure maximum bandwidth availability and lower the liability issues.\r\n<span style=\"font-style: italic;\">Instant Messaging:</span> Convenient and growing, but difficult to handle, this technology serves as a back door for viruses and worms to enter your network. It also provides a way for sensitive information to be shared over the network.<br /><br /><br />","materialsDescription":" <span style=\"font-weight: bold;\">What are the reasons for adopting secure content management?</span>\r\nFollowing are the reasons for creating the need for secure content management:\r\n<ul><li>Lost productivity</li><li>Introduction of malicious code</li><li>Potential liability</li><li>Wasted network resources</li><li>Control over intellectual property</li><li>Regulatory Compliance</li></ul>\r\nBecause of these reasons, there is rising concern over the security of the organization and creating the need for the adoption of Secure content Management from the clients.\r\n<span style=\"font-weight: bold;\">Strategy Adopted for implementing Secure Content Management</span>\r\nThe strategy applied for Secure Content Management includes the 4 step process including\r\n<span style=\"font-weight: bold;\">Discover</span> involves Identifying and Defining the process of Data Management and collecting the data created.\r\n<span style=\"font-weight: bold;\">Classify</span> is the process of identifying critical data and segregating between secure information and unstructured information.\r\n<span style=\"font-weight: bold;\">Control</span> involves the process of data cleansing, Encrypting the digital content and Securing critical information.\r\n<span style=\"font-weight: bold;\">Govern</span> is the process of creating Service Level Agreements for usage rules, retention rules.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Secure_Content_and_Threat_Management.png","alias":"secure-content-and-threat-management"},"337":{"id":337,"title":"Sales","description":" Sales are activities related to selling or the number of goods or services sold in a given targeted time period.\r\nThe seller, or the provider of the goods or services, completes a sale in response to an acquisition, appropriation, requisition, or a direct interaction with the buyer at the point of sale. There is a passing of title (property or ownership) of the item, and the settlement of a price, in which agreement is reached on a price for which transfer of ownership of the item will occur. The seller, not the purchaser, typically executes the sale and it may be completed prior to the obligation of payment. In the case of indirect interaction, a person who sells goods or service on behalf of the owner is known as a salesman or saleswoman or salesperson, but this often refers to someone selling goods in a store/shop, in which case other terms are also common, including salesclerk, shop assistant, and retail clerk.\r\nIn common law countries, sales are governed generally by the common law and commercial codes. In the United States, the laws governing sales of goods are somewhat uniform to the extent that most jurisdictions have adopted Article 2 of the Uniform Commercial Code, albeit with some non-uniform variations.\r\nA person or organization expressing an interest in acquiring the offered item of value is referred to as a potential buyer, prospective customer, or prospect. Buying and selling are understood to be two sides of the same "coin" or transaction. Both seller and buyer engage in a process of negotiation to consummate the exchange of values. The exchange, or selling, process has implied rules and identifiable stages. It is implied that the selling process will proceed fairly and ethically so that the parties end up nearly equally rewarded. The stages of selling, and buying, involve getting acquainted, assessing each party's need for the other's item of value, and determining if the values to be exchanged are equivalent or nearly so, or, in buyer's terms, "worth the price". Sometimes, sellers have to use their own experiences when selling products with appropriate discounts.\r\nAlthough the skills required are different, from a management viewpoint, sales is a part of marketing. Sales often form a separate grouping in a corporate structure, employing separate specialist operatives known as salespersons (singular: salesperson). Selling is considered by many to be a sort of persuading "art". Contrary to popular belief, the methodological approach of selling refers to a systematic process of repetitive and measurable milestones, by which a salesman relates his or her offering of a product or service in return enabling the buyer to achieve their goal in an economic way.","materialsDescription":" <span style=\"font-weight: bold;\">What's the Difference Between Sales and Marketing?</span>\r\nSales and Marketing: two terms we often hear together when working with mid-size companies. In some ways, this is logical because the two need to work together. But in fact, Sales and Marketing are two very different functions and require very different skills.\r\nBusiness leaders know what Operations are; they make stuff. They know what Accounting is; they record and control the money. And they know what Sales do; they sell stuff. So if you are not making stuff, selling stuff, or recording the money—what is marketing and why do you need it?\r\nWhat's the difference between Sales and Marketing? To answer this question, let's define what Sales and Marketing are separately and how they support one another.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">What is Marketing? Aligning with Customers, Now and for the Future</span></span>\r\nA key job of Marketing is to understand the marketplace from the perspective of the customer looking back towards the company and helping lead the company where it should be in the future. Marketing’s job is to direct the organization toward the segments, or groups of customers and channels where the company can profitably compete. It should help the organization see how it needs to modify its product offerings, pricing, and communication so that it meets the needs of the distribution channel or end customers.\r\nMarketing also needs to convert the market understanding into tools and tactics to attract the market, build (often digital) relationships, and develop leads. Without Sales, Marketing efforts run short. Marketing directs Sales as to where they should be hunting and what ammo to use. Note, however, that if Marketing becomes a sales support function focused only on the now, the future can become lost.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Without Marketing, Sales Suffers</span></span>\r\nNot even the best hunter can bring home dinner if they are shooting blanks at decoys. Markets are constantly changing. The job of marketing is to stay ahead of the changes and help the hunters see where they should be hunting and provide them with the right ammunition. If Marketing is only focused on delivering the ammunition for today, nobody will see where the industry is moving or where the company needs to hunt next. This limits growth not only for Sales and Marketing but also for your entire organization.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Can You be Both Sales and Marketing?</span></span>\r\nIn all my years, working for companies that ranged from Fortune 100 to mid-size companies I have never met anyone who was really good at both sales and marketing. I have held the title of VP of Sales and Marketing, managing a 500 person sales and merchandising force. I was really a marketing person with sales authority. The skills required to focus on the now and the push of sales are different. In many ways, they are contrary to the skills of looking to the future and the customer perspective of marketing.\r\nEvery Sales organization feels they have a good understanding of their customers. But every Sales conversation with a customer has a sales transaction lurking in the background. Therefore, customers can never be completely open about their needs and want when talking to a sales person.\r\nFor a company to really grow, someone must have the job of looking out the window towards where the company needs to go in the future. For many companies, this is the job of the CEO and Sales hires someone to do some sales support and gives them a marketing title. But as companies grow, the job of CEO starts to become a full-time job in itself and the strategic role of Marketing gets short-changed. A study of mid-size companies by the University of Texas showed that companies that separated the roles of Marketing and Sales were much more likely to grow faster than the industry average.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Sales and Marketing: Today and the Future</span></span>\r\nSales need to be focused on the now. You can’t run a company unless your sales team is focused on bringing in today’s business. But you can’t really ask your Sales leaders where the company should go next and to develop the 18-month plan to get there without losing focus on today’s revenue. Besides, if your sales executive was really good at developing future-focused business strategies and tying that strategy to the plans and tools of marketing to make it happen, they would be a marketing person and not a now-focused sales person.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Sales.png","alias":"sales"},"339":{"id":339,"title":"Marketing","description":" Marketing is the study and management of exchange relationships. It is the business process of creating relationships with and satisfying customers. Because marketing is used to attract customers, it is one of the primary components of business management and commerce. Marketers can direct product to other businesses (B2B marketing) or directly to consumers (B2C marketing).\r\nRegardless of who is being marketed to, several factors, including the perspective the marketers will use. These market orientations determine how marketers will approach the planning stage of marketing. This leads into the marketing mix, which outlines the specifics of the product and how it will be sold. This can in turn, be affected by the environment surrounding the product, the results of marketing research and market research, and the characteristics of the product's target market.\r\nOnce these factors are determined, marketers must then decide what methods will be used to market the product. This decision is based on the factors analyzed in the planning stage as well as where the product is in the product life cycle.\r\nMarketing is defined by the American Marketing Association as "the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large". The term developed from the original meaning which referred literally to going to market with goods for sale. From a sales process engineering perspective, marketing is "a set of processes that are interconnected and interdependent with other functions of a business aimed at achieving customer interest and satisfaction".\r\nPhilip Kotler defined marketing as "Satisfying needs and wants through an exchange process", and a decade later defines it as “a social and managerial process by which individuals and groups obtain what they want and need through creating, offering and exchanging products of value with others.”\r\nThe Chartered Institute of Marketing defines marketing as "the management process responsible for identifying, anticipating and satisfying customer requirements profitably". A similar concept is the value-based marketing which states the role of marketing to contribute to increasing shareholder value. In this context, marketing can be defined as "the management process that seeks to maximise returns to shareholders by developing relationships with valued customers and creating a competitive advantage".\r\nIn the past, marketing practice tended to be seen as a creative industry, which included advertising, distribution and selling. However, because the academic study of marketing makes extensive use of social sciences, psychology, sociology, mathematics, economics, anthropology and neuroscience, the profession is now widely recognized as a science, allowing numerous universities to offer Master-of-Science (MSc) programs.\r\nThe process of marketing is that of bringing a product to market, which includes these steps: broad market research; market targeting and market segmentation; determining distribution, pricing and promotion strategies; developing a communications strategy; budgeting; and visioning long-term market development goals. Many parts of the marketing process (e.g. product design, art director, brand management, advertising, inbound marketing, copywriting etc.) involve use of the creative arts.","materialsDescription":"<span style=\"font-weight: bold; \">What the differences between B2B and B2C Marketing?</span>\r\nThe different goals of B2B and B2C marketing lead to differences in the B2B and B2C markets. The main differences in these markets are demand, purchasing volume, amount of customers, customer concentration, distribution, buying nature, buying influences, negotiations, reciprocity, leasing and promotional methods.\r\n<span style=\"font-style: italic; \">Demand:</span> B2B demand is derived because businesses buy products based on how much demand there is for the final consumer product. Businesses buy products based on customer's wants and needs. B2C demand is primarily because customers buy products based on their own wants and needs.\r\n<span style=\"font-style: italic; \">Purchasing Volume:</span> Businesses buy products in large volumes to distribute to consumers. Consumers buy products in smaller volumes suitable for personal use.\r\n<span style=\"font-style: italic; \">Amount of Customers:</span> There are relatively fewer businesses to market to than direct consumers.\r\n<span style=\"font-style: italic; \">Customer Concentration:</span> Businesses that specialize in a particular market tend to be geographically concentrated while customers that buy products from these businesses are not concentrated.\r\n<span style=\"font-style: italic; \">Distribution:</span> B2B products pass directly from the producer of the product to the business while B2C products must additionally go through a wholesaler or retailer.\r\n<span style=\"font-style: italic; \">Buying Nature:</span> B2B purchasing is a formal process done by professional buyers and sellers while B2C purchasing is informal.\r\n<span style=\"font-style: italic; \">Buying Influences:</span> B2B purchasing is influenced by multiple people in various departments such as quality control, accounting, and logistics while B2C marketing is only influenced by the person making the purchase and possibly a few others.\r\n<span style=\"font-style: italic; \">Negotiations:</span> In B2B marketing, negotiating for lower prices or added benefits is commonly accepted while in B2C marketing (particularly in Western cultures) prices are fixed.\r\n<span style=\"font-style: italic; \">Reciprocity:</span> Businesses tend to buy from businesses they sell to. For example, a business that sells printer ink is more likely to buy office chairs from a supplier that buys the business's printer ink. In B2C marketing, this does not occur because consumers are not also selling products.\r\n<span style=\"font-style: italic; \">Leasing:</span> Businesses tend to lease expensive items while consumers tend to save up to buy expensive items.\r\n<span style=\"font-style: italic; \">Promotional Methods:</span> In B2B marketing, the most common promotional method is personal selling. B2C marketing mostly uses sales promotion, public relations, advertising, and social media.\r\n<span style=\"font-weight: bold; \">What are marketing orientations?</span>\r\nA marketing orientation has been defined as a "philosophy of business management." or "a corporate state of mind" or as an "organization[al] culture". Although scholars continue to debate the precise nature of specific orientations that inform marketing practice, the most commonly cited orientations are as follows:\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Product</span></span>\r\nA firm employing a product orientation is mainly concerned with the quality of its product. A product orientation is based on the assumption that all things being equal, consumers will purchase products of superior quality. The approach is most effective when the firm has deep insights into customer needs and desires as derived from research and/or intuition and understands consumer's quality expectations and price consumers are willing to pay. Although the product orientation has largely been supplanted by the marketing orientation, firms practicing a product orientation can still be found in haute couture and arts marketing.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Sales</span></span>\r\nA sales orientation focuses on the selling/promotion of the firm's existing products, rather than developing new products to satisfy unmet needs or wants. This orientation seeks to attain the highest possible sales through promotion and direct sales techniques. The sales orientation "is typically practiced with unsought goods." One study found that industrial companies are more likely to hold a sales orientation than consumer goods companies. The approach may also suit scenarios in which a firm holds dead stock, or otherwise sells a product that is in high demand, with little likelihood of changes in consumer tastes diminishing demand.\r\nA 2011 meta-analyses found that the factors with the greatest impact on sales performance are a salesperson's sales-related knowledge (knowledge of market segments, sales presentation skills, conflict resolution, and products), degree of adaptiveness (changing behavior based on the aforementioned knowledge), role clarity (salesperson's role is to expressly to sell), cognitive aptitude (intelligence) and work engagement (motivation and interest in a sales role).\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Production</span></span>\r\nA firm focusing on a production orientation specializes in producing as much as possible of a given product or service in order to achieve economies of scale or economies of scope. A production orientation may be deployed when a high demand for a product or service exists, coupled with certainty that consumer tastes and preferences remain relatively constant (similar to the sales orientation). The so-called production era is thought to have dominated marketing practice from the 1860s to the 1930s, but other theorists argue that evidence of the production orientation can still be found in some companies or industries. Specifically, Kotler and Armstrong note that the production philosophy is "one of the oldest philosophies that guides sellers... [and] is still useful in some situations."\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Marketing</span></span>\r\nThe marketing orientation is the most common orientation used in contemporary marketing. It is a customer-centric approach that involves a firm basing its marketing program around products that suit new consumer tastes. Firms adopting a marketing orientation typically engage in extensive market research to gauge consumer desires, use R&D (Research & Development) to develop a product attuned to the revealed information, and then utilize promotion techniques to ensure consumers are aware of the product's existence and the benefits it can deliver. Scales designed to measure a firm's overall market orientation have been developed and found to be robust in a variety of contexts.\r\nThe marketing orientation has three prime facets, which are:\r\n<span style=\"font-style: italic; \">Customer orientation:</span> A firm in the market economy can survive by producing goods that people are willing and able to buy. Consequently, ascertaining consumer demand is vital for a firm's future viability and even existence as a going concern.\r\n<span style=\"font-style: italic; \">Organizational orientation:</span> The marketing department is of prime importance within the functional level of an organization. Information from the marketing department is used to guide the actions of a company's other departments.\r\nAs an example, a marketing department could ascertain (via marketing research) that consumers desired a new type of product or a new usage for an existing product. With this in mind, the marketing department would inform the R&D department to create a prototype of a product/service based on consumers' new desires.\r\nThe production department would then start to manufacture the product, while the marketing department would focus on the promotion, distribution, pricing, etc. of the product. Additionally, a firm's finance department would be consulted, with respect to securing appropriate funding for the development, production, and promotion of the product. Finance may oppose the required capital expenditure since it could undermine a healthy cash flow for the organization.\r\n<span style=\"font-style: italic;\">Mutually beneficial exchange:</span> In a transaction in the market economy, a firm gains revenue, which thus leads to more profits, market shares, and/or sales. A consumer, on the other hand, gains the satisfaction of a need/want, utility, reliability and value for money from the purchase of a product or service.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Societal marketing</span></span>\r\nA number of scholars and practitioners have argued that marketers have a greater social responsibility than simply satisfying customers and providing them with superior value. Marketing organizations that have embraced the societal marketing concept typically identify key stakeholder groups such as employees, customers, and local communities. Companies that adopt a societal marketing perspective typically practice triple bottom line reporting whereby they publish social impact and environmental impact reports alongside financial performance reports. Sustainable marketing or green marketing is an extension of societal marketing.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Marketing.png","alias":"marketing"},"341":{"id":341,"title":"Customer Service","description":" Customer service is the process of ensuring customer satisfaction with a product or service. Often, customer service takes place while performing a transaction for the customer, such as making a sale or returning an item. Customer service can take the form of in-person interaction, a phone call, self-service systems, or by other means.\r\nCustomer service is an important part of maintaining ongoing client relationships, which is key to continuing revenue. For this reason, many companies have worked hard to increase their customer satisfaction levels.\r\nMost successful businesses recognize the importance of providing outstanding customer service. Courteous and empathetic interaction with a trained customer service representative can mean the difference between losing or retaining a customer.\r\nWhen problems arise, customers should receive timely attention to the issue. Prompt attention to emails and phone calls is critical to maintaining good relations. Requiring customers to stand in long lines or sit on hold can sour an interaction before it begins.\r\nIdeally, customer service should be a one-stop endeavor for the consumer. For example, if a customer calls a helpline regarding a problem with a product, the customer service representative should follow through with the customer until the issue is fully resolved.\r\nThis may entail scheduling appointments with in-person repair personnel if the problem cannot be resolved on the phone, or transferring a call to skilled technicians in another department. Proactively following up with the customer to ensure that he or she is fully satisfied is another smart move.","materialsDescription":" What are customer service standards?\r\nCustomer service standards are an internal corporate set of rules governing the company's customer service activities, an algorithm for communicating with customers, and general standards for responding to unusual situations. The standard of customer service is an integral part of the corporate standard of the company.\r\nFunctions of customer service standards:\r\n<ol><li>To order. The client does not encounter problems, does not see them, which means that he is confident that all the staff without exception are professionals who know their business.</li><li>To control. It is difficult to assess and monitor the work of each manager if there are no clear criteria for evaluation. At the same time, the implementation of the sales plan cannot be the only parameter of the assessment; you need to know whether the manager of customer service standards adopted in this company adheres.</li><li>To adapt. Among other things, the availability of customer service standards simplifies the procedure.</li></ol>\r\nCustomer service standards are effective if the customer does not see the difference between the work of two (or more) managers, and sees only “proprietary” service, always the same, regardless of any external factors or circumstances. The customer service standard, which has been tested in practice, backed up by experience (perhaps even someone else's), created on the basis of analytical studies and recognized methods, can be called "gold". It allows you to increase profits, improve the image of the company, attract new customers.\r\nCustomer service standards are an important part of the company's brand. But, in addition, the standards are necessary and other units, in particular, the department to work with staff. Therefore, their development must take into account the needs of all interested services of the company.\r\n<span style=\"font-weight: bold; \">What is the purpose of introducing customer service standards in the company?</span>\r\nThe objectives of implementing the standards are as follows:\r\n<ul><li>For employees with experience: minimize the number of erroneous and unnecessary actions. The result of this will be saving time of each employee (no errors - no need to spend time correcting them). And, as a result, increased productivity.</li><li>For novice employees: customer service standards allow you to transfer the necessary knowledge in the most concise manner and in a short time.</li><li>For the company: the abolition of dependence on the old-timers. Not all employees who have worked in the company for many years (or even since the day of foundation) are able to resist the so-called star disease. Having knowledge and experience, a person loses the ability to objectively evaluate his work, he begins to think that he is the best manager in the company. It can end very badly - in the event of dismissal, such an employee will take the base, and turn clients against the company. Standards for customer service are needed to ensure that all employees can be assessed on a single scale, based on the actual benefits they bring to the company, as well as the attitude of the employee to the company.</li><li>For the company: the uniformity of control activities of managers. Standards are unequivocal, exclude double interpretations, and therefore cannot cause controversy about the rightness of an employee or employer.</li><li>For managers: the standards of uniform customer service are the same for all managers, and this makes it possible to make the pay of each manager absolutely transparent and intelligible. Realizing that there will be no double interpretations, the manager may not be afraid that he will be paid less than expected - all his mistakes and achievements are immediately visible and understandable.</li></ul>\r\n<span style=\"font-weight: bold; \">The application of service standards allows you:</span>\r\n<ul><li>to develop a company style in dealing with clients;</li><li>to increase the effectiveness of the work of managers with new customers;</li><li>to bring the quality of communication with customers to a higher level;</li><li>to create a positive opinion of the company about the company, so that it can be recommended to its acquaintances, thus increasing the number of potential and then real customers;</li><li>to minimize conflicts between the manager and the customer;</li><li>to develop a technology for training newcomers;</li><li>to transfer the assessment of the work of the manager from the subjective to the objective, transparent and understandable to everyone;</li><li>to establish a procedure for controlling the work of personnel;</li><li>to increase the motivation of managers to work.</li></ul>\r\n<span style=\"font-weight: bold;\">Benefits of applying service standards</span>\r\n<ul><li>The accumulation of experience: the entire base focuses on the company, and not on the hands of managers, "old-timers." Thus, the departure of one or several “old” employees does not become a “natural disaster” for the company.</li><li>Motivation, analysis and control: customer service standards make it possible to develop a transparent scheme of managers' motivation based on a clear, almost mathematical analysis of their work. The sales process is optimized.</li><li>Setting goals. With the help of standards, the company has the ability to set clear, reasonable plans. This allows you to keep the atmosphere in the team friendly and stable, and the lack of "muffled" tasks - to increase the loyalty of managers to the company.</li><li>Standards of customer service is a fairly mobile system that allows you to immediately detect errors in working with clients and quickly eliminate them. In addition, at any stage of working with a client, the head of the sales department can intervene in the process, noticing an error in the work of the manager, and even be proactive in order to prevent an error to which the manager is heading.</li><li>Quick and easy start for beginners. Customer service standards are actually a knowledge base, collected, analyzed, and streamlined. Such information is easily transmitted and assimilated by beginners, which means that the beginner quickly gets to work and starts to make a profit. In addition, a newbie will not spoil relations with a client by awkward actions, since he already knows what to do in any conflict and problem situations.</li><li>Customer confidence. Customer service standards allow the latter to feel confident in the company - no matter where the customer is, he will always easily recognize “his” company by brand features and can be absolutely sure that in a small town they will be served as qualitatively as in a million-plus city, because that the company is well aware of their work. So, such a company can be trusted.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Customer_Service.png","alias":"customer-service"},"347":{"id":347,"title":"Production Planning","description":" <span style=\"font-weight: bold; \">Production planning</span> is the planning of production and manufacturing modules in a company or industry. It utilizes the resource allocation of activities of employees, materials and production capacity, in order to serve different customers.<br />Different types of production methods, such as single item manufacturing, batch production, mass production, continuous production etc. have their own type of production planning. Production planning can be combined with production control into production planning and control, or it can be combined with <span style=\"font-weight: bold; \">enterprise resource planning (ERP)</span>. \r\nProduction planning can help in efficient manufacturing or setting up of a production site by facilitating required needs.A production plan is made periodically for a specific time period, called the <span style=\"font-weight: bold; \">planning horizon.</span>\r\nIn order to develop production plans, the <span style=\"font-weight: bold; \">production planner</span> or <span style=\"font-weight: bold; \">production planning department</span> needs to work closely together with the marketing department and sales department. They can provide sales forecasts, or a listing of customer orders.\r\n<span style=\"font-weight: bold; \">Production scheduling</span> is the process of syncing and planning the steps in the manufacturing process to ensure that production runs smoothly and customers receive what they ordered on schedule.\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Areas of production scheduling</span></p>\r\n<ul><li><span style=\"font-weight: bold;\">Procurement</span>: Production can't proceed if you don't have the materials necessary for manufacturing. Procurement scheduling is an art and a science that involves keeping enough on hand without carrying a bloated inventory. You can tighten procurement systems by using digital or manual spreadsheets to track inventory and by developing relationships with suppliers who can get you what you need consistently and quickly.</li><li><span style=\"font-weight: bold;\">Personnel</span>: Planning and scheduling employee time is critical to developing a successful production work flow plan. There should be enough workers on hand to finish projects within the promised time frame but not enough to bloat your payroll or create inefficiencies by crowding your work space. It helps to understand the strengths and weaknesses of each staff member so you can leverage employee skills and circumvent potential difficulties.</li><li><span style=\"font-weight: bold;\">Machinery</span>: Like your employees, your equipment has a limited number of capacity hours that should be scheduled thoughtfully. Machines should be well maintained according to a schedule that doesn't take them out of production any longer than necessary.</li></ul>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Tools for Scheduling Production </span></p>\r\n<ul><li><span style=\"font-weight: bold;\">Software</span>: Once the logistics of your production schedule become complex enough to bog you down, there is a range of software options available to help you manage the details. Programs help you to set priorities, coordinate processes and manage staffing.</li><li><span style=\"font-weight: bold;\">Written documents</span>: If your production processes are relatively simple, you may be able to effectively create useful and meaningful lists so team members and managers have a clear idea of what needs to happen and in what order. Timelines and flow charts can help to provide useful visuals to help staff understand how processes interface.</li><li><span style=\"font-weight: bold;\">Custom spreadsheet</span>s: You can also design your own spreadsheets to plan and communicate work flow. Custom spreadsheets offer the advantage of being tailored specifically to your company and your processes. They pose the disadvantage of potentially being less robust or nimble than a software system designed by professionals drawing on a deeper and broader database of scheduling tools and knowledge.</li></ul>\r\n<p class=\"align-left\"><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What is production planning?</span></h1>\r\n<span style=\"font-weight: bold;\">Production planning</span> – a systematic approach, which helps to calculate and estimate goals and stages of manufacturing process during the constant changes of multiple factors. Some of these factors might include an increase of product range, introduction of new manufacturing equipment, changing inventory stock and others.<br /><br />For a manufacturers it is very important to be able to make calculations and estimates of these factors as precisely, as possible. As a result they want to be able to answer all of the following questions:\r\n<ul><li>What are we planning to produce?</li><li>What do we need for that?</li><li>What do we have?</li><li>What else is needed?</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the types of production planning software?</span></h1>\r\n<p class=\"align-left\">The development of technology has made production-planning process very easy to perform. While there are still manufacturing companies, utilizing pen and paper, when doing their MRP estimates, most manufacturing companies using one or the other type of software solution.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Spreadsheet based software </span>– Excel, Open Office or Google Documents. For example Microsoft Excel comes with a standard Microsoft Office package already preinstalled on every Windows PC, thus baring no additional expenses for business.</p>\r\n<p class=\"align-left\">In addition, Excel is a very easy tool to work with, it has a big user database worldwide, so any question that might occur will be answered. However, no matter how good of a tool Excel is, it has its limitations. One of these limitations is speed – the more different tables and individual files are being interlinked between each other, the slower is the performance of an Excel work file.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Custom made planning software </span>– this includes solutions done in-house. Companies that decide to go this route, most often than not have experience working with Excel or similar spreadsheet based software. By creating solution in-house manufacturer is thinking of increasing the productivity and reliability of its planning department. While idea of using some sort of software instead of a complex spreadsheet is a good one, creating a totally new planning software from scratch could be very challenging. <span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Specialized production planning software</span> – a professionally developed production planning software for small business offers the best of two worlds – it provides all the production planning features that a small business needs and unlike spreadsheet software it is fast and reliable.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What is project management software?</span></h1>\r\nProject management software is a suite of tools that helps improve production teams’ efficiency. They usually come as cloud-based, multi-user platforms that host features such project planning and scheduling, collaboration, advanced reporting, and project budgeting, among many others. They are meant to ensure that all project stakeholders are constantly in the know and that every project is delivered on time.<br /> \r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What does project management software do?</span></h1>\r\n<p class=\"align-left\">Some of the best features revolve around the generation of repetitive and unique tasks and projects, team collaboration, project completion, proper tracking for the purposes of budgeting and due diligence, and effective documentation. But that’s par for the course for most applications in the market. </p>\r\n<ul><li><span style=\"font-weight: bold;\">Project tracking.</span> This is the most basic function of a project management software: tracking your projects. This includes being able to track who worked on which task last, the general overview of the entire project, identifying bottlenecks, and identifying performers.<span style=\"font-weight: bold;\"></span><span style=\"font-weight: bold;\"></span></li><li><span style=\"font-weight: bold;\">Easier collaboration.</span> It makes it easier for coworkers to check on the latest changes to a project, pick up where they left off, or pick up from where their colleagues left off.<span style=\"font-weight: bold;\"></span></li></ul>\r\n<ul><li><span style=\"font-weight: bold;\">Better communication. </span>Part of the collaborative effort involves better communication, and the best project management software should make person-to-person and department-to-department communication easier and more efficient.<span style=\"font-weight: bold;\"></span></li></ul>\r\n<ul><li><span style=\"font-weight: bold;\">Documentation. </span>Since tracking a project involves documenting the knowledge gained throughout the entire endeavor, proper documentation is key. This means your app should be able to help you and your team simplify the process of documenting changes, technology, project updates, and new intelligence.</li></ul>\r\n<ul><li><span style=\"font-weight: bold;\">Accurate dashboards for reporting. </span>This is an important purpose of productivity planner app and software. Accurate reporting is a key component of identifying your company’s KPI, and project management software should help you in generating the best reports for your business. </li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the factors to consider when getting a project management software?</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Task and project creation.</span> Most of the time, you’ll be using your project management software as a task calendar to create cyclical, templated projects. But once in a while, you’ll want to create unique tasks and projects for your company’s needs. The flexibility between creating unique tasks and projects and setting up templated ones is integral in ensuring that you are able to tackle projects of different shapes and sizes.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Simple and efficient reporting.</span> If you’re going to be working with a project management system, you’ll need accurate report creation powers. This feature is found in all of the best organiser apps in the market. And for good reason: when you’re working on a project that blew up in terms of man-hours and budget, you will want to be able to pinpoint just how much you spent on the project, and what caused the problem. A good reporting feature in a productivity calendar will go a long way in helping with this.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">File sharing options</span>. It’s always awesome whenever a project management solution offers decent storage space for all the files you’ll be sharing. But sometimes, having the option to use a third-party storage solution like Box or Dropbox can be helpful too, especially if you’re more familiar with another cloud storage provider.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Intuitive and clean UI. </span>A good user interface can make or break a good project management team. Sometimes, having an easy time using the application can be more important than what the application can do.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reliable support.</span> Who are you going to call when something breaks in your project management software? Knowing that you’re working with people who are willing and able to help you come up with a solution to your app’s issues is a treasure</li></ul>\r\n<p class=\"align-left\"> </p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Production_Planning.png","alias":"production-planning"},"355":{"id":355,"title":"Payroll Accounting","description":"The accounting for payroll involves all aspects of paying compensation and benefits to employees. The outcome of this process is precise records regarding the expenses associated with all types of compensation, as well as timely payments to employees.\r\nThough some systems that incorporate more or less automatic payroll systems may not include all of these steps, the general process flow will apply to most payroll systems:\r\n<span style=\"font-weight: bold;\">Set up new employees.</span> Have new employees fill out payroll-specific information as part of the hiring process, such as the W-4 form and medical insurance forms that may require payroll deductions. Set aside copies of this information in order to include it in the next payroll.\r\n<span style=\"font-weight: bold;\">Collect timecard information.</span> Salaried employees require no change in wages paid for each payroll, but you must collect and summarize information about the hours worked by non-exempt employees. This may involve having employees scan a badge through a computerized time clock.\r\n<span style=\"font-weight: bold;\">Verify timecard information.</span> Summarize the payroll information just collected and have supervisors verify that employees have correctly recorded their time.\r\n<span style=\"font-weight: bold;\">Summarize wages due.</span> Multiply the number of hours worked by the pay rate for each employee, also factoring in any overtime or shift differentials.\r\n<span style=\"font-weight: bold;\">Enter employee changes.</span> Employees may ask to have changes made to their paychecks, usually to the number of tax exemptions or pension withholdings. You may need to record much of this prior to calculating taxes, since it impacts the amount of wages to which taxes are applied.\r\n<span style=\"font-weight: bold;\">Calculate taxes.</span> Use tax tables to determine the amount of taxes to be withheld from employee gross pay.\r\n<span style=\"font-weight: bold;\">Calculate wage deductions.</span> There may be a number of additional deductions to take away from employee net income, including deductions for medical insurance, life insurance, garnishments, and union dues. You must also track the goal amounts for these deductions, so that you stop deducting once the goal totals are reached.\r\n<span style=\"font-weight: bold;\">Deduct manual payments.</span> If manual payments have already been made to employees, such as advances, then deduct these amounts from the remaining net pay.\r\n<span style=\"font-weight: bold;\">Create a payroll register. </span>Summarize the wage and deduction information for each employee in a payroll register, which you can then summarize to also create a journal entry to record the payroll. This document is automatically created by all payroll software packages.\r\n<span style=\"font-weight: bold;\">Print paychecks.</span> Print employee paychecks using the information in the payroll register. You normally itemize gross wages, deductions, and net pay in a remittance advice that accompanies the paycheck.\r\n <span style=\"font-weight: bold;\">Pay by direct deposit.</span> Notify your direct deposit processor of the amount of any direct deposit payments, and issue remittance advices to employees for these payments.\r\n<span style=\"font-weight: bold;\">Issue paychecks.</span> Have a paymaster issue paychecks to employees, requiring employee identification if there are a large number of employees.\r\n<span style=\"font-weight: bold;\">Deposit withheld taxes.</span> Deposit all withheld payroll taxes and employer matched taxes at a bank that is authorized to handle these transactions.\r\nPayroll administration is one of the most important business processes your company performs, yet one of the most cumbersome and time-consuming daily activities. It doesn’t generate direct revenues, so keeping this process to a bare minimum in time and cost means savings and more efficiency to your business. This is why you need <span style=\"font-weight: bold;\">payroll software</span>, so you can focus on income-generating strategies and daily core tasks.\r\nPayroll management software can be classified by: deployment (cloud vs. enterprise), business size (small business vs. enterprise) and target market (general vs. industry-specific). There is another way to distinctly classify payroll software, one that may impact on your workflows.\r\n<span style=\"font-weight: bold;\">Integrated payroll management system.</span> Payroll, accounting and HRM have overlapping processes.; thus, often, payroll management is integrated as a module in accounting software, HRM or an organization-wide business system like ERP. It can be a standard feature or separately charged as an add-on. Integrated payroll management covers the core tasks like payroll processing, income tax calculations and paycheck printing.\r\n<span style=\"font-weight: bold;\">Dedicated payroll management.</span> These are standalone apps that go beyond core features of payroll and tax software with specialized functions as time-tracking & attendance, customized reporting, benefits management and even a tax planner. A good dedicated payroll application should easily integrate with other HRM and accounting systems. This type of payroll system is popular among payroll services and small businesses.<br /><br /><br /><br /><br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What are the must have features for a payroll software?</span></h1>\r\nThe essential part of any organisation is payroll. Every worker’s salary compensation is based on the payroll system. Now the features of payroll software are used to streamline and handle the payments of the employees. From automating several tasks such as depositing the salaries, to taking care of taxes, a payroll management software is highly helpful. \r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integrated Accounting.</span> The human resources team and the accounting department can save time for managing every payroll detail manually. Thus, payroll programs can eliminate the scope of miscalculation and placement of the critical data in a wrong file. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Recording Files and Payslips.</span> The software can generate reports including leave summary, salary benefits, and salary statements. By using the digital platform, the software can print payslip. Moreover, you can even download and print the regulatory payroll. Acting as the sole repository of employment record and document, this software can be handy for any business. This software includes essential features like experience letter, organisational chart, employees profile, occupational safety and tax, and offer letter.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting in Payroll Processing Software. </span>Through the software, you can customise the report criteria and follow the reporting tasks taken care of:<br /><ul><li>Timesheet reports</li><li>Balancing audit reports</li><li>Wage and liability audit-related reports</li><li>Unemployment wage reports</li></ul>Several reports and inquiry output formats which include email, XML, text file and printed report. As different teams use the reports, the software can restrict the allocation of essential resources. The features make the best out of the reporting operation. Before purchasing the software, you need to make sure that the essential reporting functions are available in your software.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Keeping Track of Earning.</span> One of the best payroll software features is that it manages the earnings of the employees. </li></ul>\r\n<br /> \r\n<ul><li><span style=\"font-weight: bold;\">Tax Management Done Easily.</span> The features of the payroll software solutions execute the task of tax filing and computing. With the features the employee taxes are filed within the deadline. This way, the chances of facing penalties are avoided. The payroll program software stores pay calculating records every hour. It also pays attention to tax benefit purposes.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Depositing Directly to Account.</span> One of the best features of payroll soft is that the payroll is deposited to the bank account directly. The software saves huge expense on the annual supplies and processing. It can also take care of any fraudulent activities related to the employee’s salary. The funds are transferred within no time directly from the company account to the employee account.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Customisation at its best.</span> Among all the key features personalisation plays an integral role. Through customising every check and form, the whole system of payroll software is managed. You can customise the tables and menus here. You can also customise the reports, screens, and fields to offer the best kind of service. The software can print logos of the organisation for attaching them to the reports and checks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">High Level of Security.</span> The primary security feature required in the software is that the database encryption. For restricting the highly valued resources like the tax files, employee personal details, and payroll information, the software has password protection. With the comprehensive audit trails, the security feature also focuses on the control access. This takes care of sensitive information to the highest degree. The addition of record level security can save the company form fraud cases at an optimal level.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Know about Streamlining.</span> The worker can get access to the records or printed pay stubs through the automatic generation of the payroll system. There is an option for getting in touch with the third-party administrator and track in-house bookkeeping.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Zero Error, High Level of Accuracy.</span> The best thing about payroll automation software is that every work is carried out by following a high level of skill. By installing the latest updates on the application, the features of payroll software remain upgraded. And the system does not have to pay the price of manual error. With the help of soft, there is less chance of human error. Also, the tax forms are pre-filled following the worker’s payroll details. The unbiased third-party app can keep the records up-to-date every hour even if you outsource the operations.</li></ul>\r\n<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Payroll_Accounting.png","alias":"payroll-accounting"},"359":{"id":359,"title":"Order Management","description":" Order management is the administration of business processes related to orders for goods or services. Order management is the order-to-cash sales process that sits at the heart of any goods-based B2C and B2B company. Put simply, it’s the end-to-end cycle of receiving and processing a customer order through to fulfillment. \r\nOrder management is not conducted in isolation; it relies upon almost every department in a company: from a customer service team to the warehouse staff, the accounting department through to delivery partners. When mastered effectively, order management ensures a business’s workflow runs smoothly by establishing efficient processes to keep it moving forward; maintaining customer satisfaction and protecting a company’s reputation.\r\nOrder management involves a series of interconnected touchpoints and stakeholders who work collaboratively together to enable customers to order the right products, for the right price and receive them at the right time. The order fulfillment system (as it is also known) not only secures that order-to-cash (O2C) processes run smoothly, but also gives businesses the opportunity to build customer profiles and keep track of inventory volume and sales records.\r\nWhen scaling your business, it’s important to automate and streamline this process — otherwise, you’ll eventually be overwhelmed by the sheer number of orders coming in. An ordering system gives you a one-stop shop to view and manage all customer orders in one place.\r\nSome systems offer a two-way sync that makes sure order information is passed between your order management system and your ecommerce platform while providing you with visibility into the entire process. This can help automate the flow of sales order information to every piece of the supply chain. That means you can track the entire journey of a customer order, from the “Buy” button to delivery — and even returns.\r\nOrder processing is the process or work flow from order placement to delivery. This is a key element of order fulfillment, where reliability and accuracy lead to customer satisfaction. Steps in order processing include picking, sorting, tracking and shipping. Order processing can range from manual (hand written on an order log sheet) to highly technological and data driven (through online orders and order processing software) depending on the operation.\r\nIn order to establish a fast-moving, cost-effective and accurate order management cycle, both B2C and B2B companies are choosing to use an integrated and responsive order management system (OMS). The OMS integrates directly with a business’s ERP and is set up to work alongside the human workforce in order to obtain the most productive and profitable order management cycle possible.\r\nAn integrated order management system may encompass these modules:\r\n<ul><li>Product information (descriptions, attributes, locations, quantities)</li><li>Inventory available to promise (ATP) and sourcing</li><li>Vendors, purchasing, and receiving</li><li>Marketing (catalogs, promotions, pricing)</li><li>Customers and prospects</li><li>Order entry and customer service (including returns and refunds)</li><li>Financial processing (credit cards, billing, payment on account)</li><li>Order processing (selection, printing, picking, packing, shipping) </li></ul>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What is OMS software?</span></h1>\r\nAn order management system is a software system that facilitates and manages the execution of trade orders. An order management system is any tool or platform that tracks sales, orders, inventory, and fulfillment as well as enables the people, processes, and partnerships necessary for products to find their way to the customers who bought them. \r\nAn order processing system software should provide one centralized place to manage orders from all sales channels. Centralizing this in one system is critical to delivering a superior customer experience by providing order status, on-time deliveries and meeting customer expectations for buy, fulfill and return anywhere. \r\nThe right solution gives you a foundation for consistent and seamless execution across all customer, financial, inventory and supply chain touch points that drives customer satisfaction, repeat business and long-term loyalty. Additionally, order management systems can improve sales visibility and reduce delays and back orders by giving you a single view of demand, inventory and supply.\r\nAn effective order management system software lets you seamlessly orchestrate the fulfillment of products and services across virtually all your customer touch points. Without a centralized order management system, realizing a comprehensive view of demand, transactions and customers across all channels and fulfillment locations can be extremely difficult.\r\nOrder management software equips you to think beyond the inventory on hand to focus on what's available to promise to your customers. It eliminates costly and rigid inventory segmentation across channels and business units with a single, real-time, consolidated view of inventory across the enterprise, from your suppliers and manufacturing facilities to your warehouse and stores.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How to choose the right OMS software?</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Define your system objectives and priorities of each.</span> By doing so and discussing with your internal stakeholders, you’ll clearly understand features that are “absolute requirements” vs. ones that are “nice to have.” Don’t forget to factor in scalability and future thinking.</li><li><span style=\"font-weight: bold;\">Draft a request for proposal (RFP)</span>. This will help your team get organized and both you and the vendor(s) understand the technical requirements and limitations of the system you’re hoping to implement. Don’t forget to include order volumes, number of SKUs, current vendor landscape, existing software, hardware, and networks, a timeline for the systems acquisition process, and details on training & enablement.</li><li><span style=\"font-weight: bold;\">Research systems options</span>. It’s unlikely that you’ll find an ideal fit for your business with your first contact (but how amazing would that be), so compile a list of 4-6 vendors to evaluate and reach out to for demos or trails. </li><li><span style=\"font-weight: bold;\">Review trade-offs.</span> It’s unlikely you’ll find a vendor that is a 100% fit and your final selection will be based on a number of trade-off criteria. Feature & function alone shouldn’t be your sole selection criteria as you’ll want to take into account the entirety of the business relationship you’re getting into.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How do your customers benefit from an online order management system?</span></h1>\r\nAn online ordering software doesn’t just benefit you, though. It also benefits your customers. The system will give them a quick, convenient, and 24/7 way to place orders without having to call or email your staff, or fill out old-fashioned Excel or Word order forms. They'll have instant, online updates on the status of their orders, and they’ll have greater confidence that their orders will arrive on-time and with the correct items. An online order management system also makes your company look more professional in the eyes of your customers.Here are three ways they benefit:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">They can place orders on their schedule.</span> Between managing employees, servicing customers, and marketing their business, most business owners are working on a very tight schedule. Taking the time to call or email your sales staff or meet with a sales rep can be challenging. Using an online product ordering system that allows customers to log on at their convenience and quickly choose the items they want to order goes a long way for customer service. If they place the same order on a regular basis, they can use a reorder feature which duplicates previous orders. The whole process takes a matter of seconds. So alleviate this challenge by implementing a system that allows your customers to place an order anytime.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">They can check their order status at any time.</span> One of the biggest challenges a business faces is managing their inventory. On one hand, they want to have enough inventory available to service their customers. On the other hand, they don’t want to have inventory piling up on their shelves. There’s a critical need to know with confidence when inventory will arrive.</li></ul>\r\n\r\n<ul><li> <span style=\"font-weight: bold;\">They have a higher probability of receiving the correct order in a timely manner. </span>Nothing will erode your customers' trust more than making errors on their shipments and invoices. If it happens once, that may be forgiven as a simple mistake. However, if it happens repeatedly, your customer is likely to start looking for alternative options. An online order management system with warehouse integration can send the order directly to your third party warehouse. This reduces the probability that an error will be made. The less people who handle the order information, the lower the likelihood for human error.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Order_Management.png","alias":"order-management"},"361":{"id":361,"title":"Financial Performance and Strategy Management Applications","description":" Strategic financial management means not only managing a company's finances but managing them with the intention to succeed—that is, to attain the company's goals and objectives and maximize shareholder value over time. However, before a company can manage itself strategically, it first needs to define its objectives precisely, identify and quantify its available and potential resources, and devise a specific plan to use its finances and other capital resources toward achieving its goals.\r\nStrategic financial management is about creating profit for the business and ensuring an acceptable return on investment (ROI). Financial management is accomplished through business financial plans, setting up financial controls, and financial decision making.","materialsDescription":" <span style=\"font-weight: bold;\">What is financial performance management?</span>\r\nAlso known as corporate performance management, financial performance management refers to the ways that a company manages and monitors financial results across an organization. The primary purpose of financial performance management is to compare actual results to budgets and forecasts and make adjustments accordingly. The result? Companies are better equipped to meet their business goals.\r\nVentana Research describes financial performance management as a specific set of capabilities that includes "defining their company's key performance indicators, formulating strategic plans and forecasts, handling performance reporting, and increasing finance operational efficiency and execution company-wide.”\r\n<span style=\"font-weight: bold;\">What is financial performance management software?</span>\r\nFinancial performance management software, also known as corporate performance management software, streamlines financial management processes. This software connects budgeting, planning, close, consolidation, reporting, and disclosure to a single data source. It enables users to complete these tasks in one software system, as opposed to many separate systems.\r\nIn essence, financial performance management software consolidates information, formats it to meet compliance requirements, and provides automated tools that enable finance to create regulatory reports and disclosures. In addition to a central data repository and workflow tools, financial performance management software has features to create, manage, validate, and publish financial statements and reports. Best-in-class financial performance management software even has a robust suite of communication tools that foster collaboration and improve audit controls.\r\n<span style=\"font-weight: bold;\">What are the benefits of corporate performance management?</span>\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies become more agile when faced with unexpected business events.</span> With features like KPI dashboards, real-time data, and responsive plans that change as actuals do, CFOs and finance executives can understand what’s happening and take action faster.\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies make better decisions.</span> CPM systems often have automated features like scenario modeling, rolling forecasts, and what-if scenarios analysis. Using these in combination with a single version of automated data, executives can better analyze performance, respond to change, and make more informed decisions.\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies focus on analysis.</span> Using corporate performance software, users spend less time on manual tasks like data collection and data entry. Instead, they can focus their time on value-added activities like analyzing profitability, reducing costs, business partnering with executive decision-makers, and developing a strategy.\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies interpret large amounts of data quickly.</span> CPM as we know it is evolving. Once CPM was purely financial management. Today, organizations are sitting on a treasure trove of information, that if adequately managed, could provide telling insights about the state of business and the direction decision-makers should take next. Modernized CPM solutions help financial users identify these underlying trends, unearth insights, and interpret large amounts of data quickly.\r\n<span style=\"font-weight: bold;\">Corporate performance management aligns the entire organization, from corporate to subsidiaries to divisions to LoBs, departments, and individual contributors all in a single solution.</span> CPM software aligns every part of the organization to a central data source, so collaborators make all decisions, create reports, and perform analysis with financial truth top of mind and with finance at the heart of every decision.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Financial_Performance_and_Strategy_Management_Applications.png","alias":"financial-performance-and-strategy-management-applications"},"367":{"id":367,"title":"Web Conferencing Applications","description":" Web conferencing is the common name for technology and tools for online meetings and real-time collaboration. Web conferencing allows you to conduct online presentations, collaborate on documents and applications, view websites, videos, images.\r\nWeb conferences, as a rule, are Internet services that require the installation of a client program on each participant’s computer. Some services also provide access to a web conference via a browser using flash, java or a special plug-in.\r\nServices for web conferencing can include features and tools such as screen sharing (screen sharing or individual applications), whiteboard (interactive whiteboard), the ability to show web presentations, co-browsing (the ability to synchronously browse web pages), tools for annotations, monitoring the presence of participants, text chat, integrated VoIP communication, video communication, the ability to change the leader, the ability to give control over the mouse and keyboard, meeting moderation tools, feedback collection tools (on example, polls), tools for scheduling and inviting participants, the ability to record the progress of a web conference.\r\nOften, web conferencing is used with Internet services for audio and video calls (for example, Skype) or they provide conference calling via a regular telephone.","materialsDescription":" What is the first thing that strikes you when we look at businessmen who are trying to establish communication with each other online? All of them require: “Give more opportunities for web conferencing!”. Therefore, it is not at all surprising that the WebRTC technology is gaining the favor of an increasing number of small and medium-sized businesses.\r\nA recent study conducted by Software Advice showed that more than half of employees in small businesses prefer web conferences, noting their efficiency and usability. The advantages are especially noticeable in comparison with communications via telephone or the use of special applications. However, the benefits of web conferencing do not end there - according to the study, they not only increase the speed and quality of online meetings, but also provide a lot of opportunities for collaboration. In addition, and this is obvious, they reduce travel costs.\r\n<span style=\"font-weight: bold;\">Speed and quality come first.</span>\r\nIt is worth noting that now small and medium businesses are almost gone from the use of communication hardware and use desktop computers and mobile devices. Despite the fact that audio and video conferences are still very popular (they are used by 45% and 50% of users, respectively), web conferences are actively replacing them. Judge for yourself - according to statistics, every third user selects them as a means of communication after the first experience of use.\r\nThe main reason for such a rapid growth in popularity is the speed and quality that web conferencing users provide. According to respondents, the main advantage of web conferences is the ability to organize a meeting much faster than before. Now there is no need to spend time on installing special applications like Skype or similar - any communication systems using any third-party programs are a thing of the past. Also worth noting is the ability to connect to the web conference literally in one click.\r\nMore than 40% of the people surveyed showed dissatisfaction with the tedious procedure of entering authorization data, noting the simplicity and convenience of connecting to the WebRTC web conference. All you need is access to the Internet!\r\n<span style=\"font-weight: bold;\">We work in a team</span>\r\nIt is no secret that the use of web conferencing significantly reduces the company's travel expenses. After all, booking tickets, searching for hotels and meeting places can result in a decent amount, which will seriously hurt the company's income. Using web conferences, you get the opportunity to arrange business meetings, even with overseas partners, without leaving your office. But that's not all! Web conferencing offers a range of tools to overcome language barriers. For example, in the field of healthcare, videoconferencing has been used to establish consultations between doctors and patients from completely different countries. With the help of online translators and other special features of web conferences, people can get the necessary help from qualified foreign specialists.\r\nDo not forget that web conferencing is not only a convenient way to hold a video call. You can arrange trainings for your team using file transfer and document display functions, as well as conduct job interviews without wasting time.\r\nIt is interesting to note that small and medium-sized businesses share their product samples with prospective clients using web conferences, turning them into a powerful marketing tool. This brings the business to a fundamentally new level, allowing the company to take a leading position in its industry!","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_Conferencing_Applications.png","alias":"web-conferencing-applications"},"369":{"id":369,"title":"File Synchronization and Sharing Software","description":" Enterprise file synchronization and sharing (also known as EFSS and enterprise file sync and share) refer to software services that enable organizations to securely synchronize and share documents, photos, videos and files from multiple devices with employees, and external customers and partners. Organizations often adopt these technologies to prevent employees from using consumer-based file sharing apps to store, access and manage corporate data that is outside of the IT department’s control and visibility.\r\nEFSS applications are often characterized by having most or all of the following features and capabilities:\r\n<ul><li>Sync files stored incorporate storage to user desktops and devices</li><li>Send links to large files with support for multiple file extensions and protocols</li><li>Integration to existing business applications via APIs, plugins and mobile apps</li><li>Built-in file creation, editing and previewing</li><li>User access permissions to files and folders</li><li>Protection of files stored and transferred by encryption, antivirus scanning, and DLP (data loss prevention)</li><li>Publish links to files with the ability to set a login requirement to access data</li><li>Authentication options for Active Directory, SAML, Azure Active Directory, etc.</li><li>Schedule and automate file transfers from automated systems and repositories</li><li>Audit and report file activities and system actions</li></ul>\r\nDepending on what an EFSS provider offers, services can be deployed using cloud computing, on-premises, or hybrid. According to Forrester Research, some EFSS providers can provide the ability to lock down data in certain geographies for companies that have requirements to store content/metadata in specific jurisdictions.","materialsDescription":" <span style=\"font-weight: bold;\">What is File Synchronization and Sharing Software?</span>\r\nFile synchronization and sharing software enable companies to securely synchronize and share photos, documents, videos, and files from multiple sources with their customers, partners, and employees.\r\n<span style=\"font-weight: bold;\">What are the benefits of File Synchronization and Sharing Software?</span>\r\n<ul><li><span style=\"font-weight: bold;\">Better Protection.</span> Cloud-based file-sharing services are limited in their ability to protect your sensitive business documents. As high profile service providers, they are under an increased threat of attack by hackers, as seen in recent headlines regarding security concerns and data breaches.</li><li><span style=\"font-weight: bold;\">Efficiency and Control.</span> Sending email attachments can be problematic due to file size restrictions or their vulnerability to interception during transmission.</li><li><span style=\"font-weight: bold;\">Convenience.</span> File Synchronization and Sharing Software eliminate the need for memory sticks to transport data and the risk associated with using them. Your files can be securely accessed anywhere, anytime with a secure Internet connection and browser.</li><li><span style=\"font-weight: bold;\">Easy Sharing.</span> Network drives can be found in nearly every office for sharing files within your department. However, it's not so convenient if you want to share files between remote office locations or when working offsite. EFSS enables you to connect and share simply and easily without boundaries.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_File_Synchronization_and_Sharing_Software.png","alias":"file-synchronization-and-sharing-software"},"371":{"id":371,"title":"Compensation Management","description":" Compensation management is a critical part of talent management and employee retention. It uses financial and nonmonetary benefits to attract recruits, reduce turnover, spur performance and boost employee engagement. It is responsible for ensuring that salary and bonuses remain competitive and benefit programs change with the needs of the workforce. The people in this role not only work with data but are also keen to understand the complexity of benefits administration.\r\nCompensation management software is standard in human capital management software suites. It is used to budget employee salaries and provides information about how salary changes with a job role. Although HR has charge of compensation management systems, it can be accessed by managers in a firm.\r\nThe software is typically configured to give supervisors a departmental view of the employee data they need to make salary offers, the issue raises and grant bonuses. An employee's performance management data may be displayed along with compensation information.\r\nEnsuring that salaries are competitive is a major benefit of compensation management systems. Compensation data that's in tune with the market gives hiring managers critical data they need when making an offer to a candidate. This applies as well to raises and bonuses to the incumbent workforce. Employees today have opportunities to find out about their peers' salaries and benefits. A good compensation management system is alert to the market, and this can help motivate employees and reduce turnover.\r\nCompensation management requires the use of external data. Managers gather salary market data by industry, company size, job role and geography. They can use government data, information from publicly available sites that gather user reported salary data, as well as purchase data from third-party firms that conduct ongoing surveys of salary and benefits.","materialsDescription":" <span style=\"font-weight: bold; \">Why is Compensation Management so important?</span>\r\n<ol><li>Compensation management makes a company vigilant. It drives managers to be on the lookout for star performers who must be given rewards for their efforts, which ultimately decreases the risk of losing a valuable employee.</li><li>It is positive reinforcement. Yes, money doesn’t make the world go round and if line managers are not friendly, helpful and supportive retention is difficult. But cash prizes and consistent monetary perks in conjunction with a great work environment allow companies to grow by leaps and bounds through motivated, hard-working employees.</li><li>Compensation management enhances the company’s reputation. When workers are satisfied with their monetary and intangible rewards, they attract better prospects for vacant positions, bringing new, fresh talent to the organization.</li></ol>\r\n<span style=\"font-weight: bold;\">Benefits of Compensation Management for your Organization</span>\r\n<ul><li>One of the most significant benefits associated with compensation management is that it helps the organization achieve employee satisfaction. A happy employee will be more productive while contributing to the overall profit of the business. This makes employees realize that they are getting equal returns for the time and effort they are dedicating to the organization. The practice of compensation management exerts a positive impact on the employees by influencing them to perform better and increasing their overall efficiency.</li><li>This stabilizes the labor turnover rate as employees get compensated for their work at a competitive market rate. They do not feel the need of leaving the organization. It can then be concluded that compensation management helps to increase the loyalty of the employees towards the organization.</li><li>Compensation management is an important aspect of the job evaluation process. It augments the whole process by setting up standards for the company that are realistic as well as achievable, as far as the compensation practices of the organization are concerned.</li><li>It is a practice which helps to improve the relationship of the company with the labor union, as it allows the compliance of different labor laws and acts. If the organization is following the compensation practices same as that of the market, there will be no dispute to settle between them and the labor union.</li><li>It helps the professional growth of employees, as their efficiency increases, when there is a reward present for achieving a certain level of production. This also means that the deserving employees are fairly compensated for the efforts they are putting into their work, thus helping the organization to retain the best talent.</li><li>Compensation Management is the practice that if followed properly, will turn the organization into a hub of talent. This means that more human capital will get attracted to the company when they will view the compensation package that it will be offering. Also, the organization must keep in mind that monetary rewards are not something that only derives the motivation of the workforce. The overall compensation package must also include the non-monetary rewards, where the employees should be appreciated for the effort they are putting in their work. Therefore, the organization must ensure that its compensation package is based on monetary as well as non-monetary rewards.</li></ul>\r\n<span style=\"font-weight: bold;\">How to Manage Compensation</span>\r\nVery small businesses may use multiple spreadsheets to track and calculate different aspects of their employees’ compensation. This isn’t an efficient system, but when you only have a few employees, it may suit your needs. However, as your business grows and you hire more staff, your old spreadsheets just won’t do the job anymore.\r\nSpreadsheets take a lot of time to update. For a growing workforce, they can become unmanageable. When employee data is spread between multiple sheets, finding and tracking information is time-consuming and you could misplace important data.\r\nIn some cases, the compensation data that gets misplaced can have serious, negative impacts on your business. For example, if your new employee is mistakenly not added to your benefits plan and then they become seriously injured, they won’t have any coverage. This is devastating for the affected employee and can damage morale for the rest of the team.\r\nThis is why businesses turn to compensation management software as they grow. With this software, all the information your HR department needs are in one place. Since the information is in one place, you can quickly and efficiently analyze your employees’ compensation and make any necessary changes.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Compensation_Management.png","alias":"compensation-management"},"373":{"id":373,"title":"Workforce Management","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Workforce_Management.png","alias":"workforce-management"},"375":{"id":375,"title":"Mobile Enterprise Security","description":" Because mobile devices are easily lost or stolen, data on those devices is vulnerable. Enterprise mobility management is a set of systems intended to prevent unauthorized access to enterprise applications and/or corporate data on mobile devices. These can include password protection, encryption and/or remote wipe technology, which allows an administrator to delete all data from a misplaced device. With many systems, security policies can be centrally managed and enforced. Such device management systems are programmed to support and cooperate with the application programming interfaces (APIs) from various device makers to increase security compliance.\r\nThe data transfer between mobile device and the enterprise should always be encrypted, for example through a VPN tunnel or over HTTPS.\r\nMobile devices in companies with "bring your own device" (BYOD) policies are often used both personally and professionally. In these cases, corporate IT has less control over whether malware is on the device and what damage may be caused to corporate data. Apart from careful user behavior - data storage on the mobile device should be limited and centrally organized.","materialsDescription":" <span style=\"font-weight: bold;\">What is mobile security?</span>\r\nMobile security refers to the set of technologies and practices that aim to protect mobile devices against operating system vulnerabilities, network and app attacks, or mobile malware. Technologies such as enterprise mobility management (EMM) solutions manage compliance policies and issues relating to device privilege or loss.\r\n<span style=\"font-weight: bold;\">What are mobile security threats?</span>\r\nMobile security threats are vulnerabilities or attacks that attempt to compromise your phone's operating system, internet connection, Wi-Fi and Bluetooth connections, or apps. Smartphones possess very different behaviors and capabilities compared to PCs or laptops and need to be equipped to detect attacks specific to mobile devices. Mobile devices contain unique functions and behaviors making traditional IT security solutions ineffective for securing mobile devices. One of the primary differences in how mobile devices are different from PCs and laptops is administration privileges. There are several administrators for a PC or laptop making it simple for corporate IT to install security software and monitor computers for problems. On mobile devices, the administration is handled by the device owner. The device owner is the only one that can install apps or allow other management profiles on the device. This means the burden of securing the mobile device and its data falls entirely on the user--who may not have the time or expertise to provide proper mobile device security.\r\n<span style=\"font-weight: bold;\">Why is mobile security important?</span>\r\nMobile security is very important since our mobile device is now our primary computing device. On average, users spend more than 5 hours each day on a mobile device conducting company and personal business. The shift in device usage habits has also moved the prime target for hackers from PCs to our mobile devices. Since mobile devices are now a prime target, we need to secure them and arm them with threat detection and malware protection just like PCs. Smartphones are able to circumvent traditional security controls, and typically represent a massive blind spot for IT and security teams. Hackers know this, which no doubt contributed to the number of smartphone attacks recorded between January and July 2016. The number of attacks nearly doubled compared to the last six months of 2015. During that same time period, smartphones accounted for 78% of all mobile network infections.\r\n<span style=\"font-weight: bold;\">Which mobile security is best for enterprises?</span>\r\nThere are a number of mobile security solutions available on the market, but identifying which mobile security is best for enterprises entails using specific criteria. As is often the case, solutions designed for consumers and end-users may not be as robust, full-featured, reliable and scalable as solutions designed specifically for the enterprise. In particular, mobile security solutions that are suitable for enterprise use should include scalability, autonomous functionality, machine learning, on-device operation, and protection from zero-day threats. Enterprises also need to consider flexible deployment models to take advantage of existing infrastructure or cloud computing environments.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Mobile_Enterprise_Security.png","alias":"mobile-enterprise-security"},"379":{"id":379,"title":"SAM - Software Asset Management","description":"<span style=\"font-weight: bold; \">Software asset management (SAM)</span> tools automate many of the tasks required to maintain compliance with software licenses, thereby controlling software spending. They facilitate the in-depth analysis of software assets by decoding software license entitlements, automating the collection of software consumption data, establishing independent software vendor (ISV) effective license position (ELP), and optimizing software value delivery and information sharing. SAM software manage entitlements from enterprise license agreements, purchases and other records to automatically determine and optimize license position against discovered software. Infrastructure and operations (I&O) leaders use SAM tools for managing software entitlement, in lieu of using spreadsheets, due to the rising complexity of software-licensing schemes.\r\nFor many organizations, the goal of implementing an asset software program is very tactical in nature, focused specifically on balancing the number of software licenses purchased with the number of actual licenses consumed or used. In addition to software license management, an effective SAM program must also ensure that the usage of all installed software is in keeping with the terms and conditions of the specific vendor license agreement. In doing so, organizations can minimize liabilities associated with software piracy in the event of an audit by a software vendor or a third party such as the Business Software Alliance (BSA). \r\nThe key business benefits of SAM software be summarized as follows::\r\n<span style=\"font-weight: bold; \">Licenses.</span> Licenses are assets that need to be managed. Each license contains specific conditions for how the software product can be installed and used. As a user, your job is to make sure your company is compliant with the terms and conditions of the license agreement.\r\n<span style=\"font-weight: bold; \">Compliance </span>is the bedrock of asset management tools. Software vendors don’t want you to use more software than you licensed. Even though SAM is much bigger than compliance, compliance is where license management becomes an essential part of your business strategy. And it’s the first goal for most companies when starting SAM.\r\n<span style=\"font-weight: bold; \">Audits. </span>To check whether you are compliant, vendors will perform software asset management audit to see how their product is being used, how it’s configured, and whether your licenses cover all of it. There are two possible outcomes of an audit: either you’re compliant, or you’re not. Non-compliance can result in unexpected fees, which, if you’re not careful, can cost you big. An audit also disrupts your business and can take months to complete without license management technology to support the process.\r\n<span style=\"font-weight: bold; \">Optimization.</span> Often businesses are over-compliant simply because they have more licenses than they need. They prefer to over-pay upfront to outsmart the audit risk. So, while they aren’t losing a ton of money at once for failing an audit, they are losing it slowly. It may not hurt at first, but over time being over-licensed costs more than failing an audit. When you fail an audit, you buy just enough licenses to close the gap, and often vendors demand you pay back-maintenance for the licenses too. It’s expensive, but the problem is a one-time cost — that can also be reduced or completely eliminated with software license management solutions.","materialsDescription":"<h1 class=\"align-center\">5 Reasons to do Software Asset Management</h1>\r\n<span style=\"font-weight: bold; \">Cost savings.</span> With a full overview of your environment and your software needs, you know exactly what you’re using and exactly what you need. So you purchase the right licenses from the start, saving you money on maintenance fees, and helping to ensure compliance. In fact, you can reduce your licensing costs up to 30%.\r\nTime savings. Organizing your licenses and setting up software asset management process will save you time:\r\n<ul><li>Have a central database of your licensing terms and conditions, making it easier and quicker to get the information you need to make better software purchasing and IT budgeting decisions</li><li>Be able to respond to audit letters within days instead of weeks</li><li>Transparency means you can respond quicker to problems, sometimes even before they arise</li></ul>\r\n<span style=\"font-weight: bold; \">Automation.</span>Nothing says effortless like automation. Automating your processes frees you up to concentrate on other things. With alerts and regular reports, you don’t need to spend time watching out for problems and looking for areas to save. Just to name a few examples an asset management program tool can automate:\r\n<ul><li> Alerting you to over usage and non-compliance</li><li> Informing you about high-risk configurations</li><li> Suggesting optimization options</li><li> Filling software requests with existing licenses</li><li> Simulating your data center architecture and the resulting licensing costs</li></ul>\r\n<span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Software License Optimization.</span> When you know what you have and use, you can go beyond compliance. You can compare your licenses. See what license schemes are possible and make the most sense in your environment—while easily keeping an eye on cost.</span>\r\n<span style=\"font-weight: bold; \">Strategy.</span> Enterprise asset management system gives you transparency into your current and past software needs. This in turn gives you valuable insights into your software future. It can help you plan in advance on multiple levels from data center architectures to budgets and service-charging. There are strategic benefits for every department in the company.\r\n<h1 class=\"align-center\">Choosing the Best Software Asset Management Software</h1>\r\n<span style=\"font-weight: bold; \">Software Discovery. </span>Enterprise asset management software enables IT organizations to keep track of their hardware and software inventory and monitor license compliance. In the past, this was largely a manual process where IT operators would maintain spreadsheets with information about IT assets. Each time a configuration item changed, a manual update would have to be performed which made it difficult to determine if your SAM database was truly accurate.\r\n<span style=\"font-weight: bold; \">Software and Hardware Inventory and Cataloging.</span> Software and hardware inventory cataloging is one of the main drivers of software asset management. Without sufficient oversight of inventory within the IT organization, waste is inevitable as IT managers order excess licenses, servers, and workstations without any knowledge of viable alternatives that may already be at their disposal. \r\nSoftware inventory is another key feature for SAM tools. IT organizations should look for a tool that tracks instances of software installations on the network and that can be used to determine exactly how many used or unused licenses the organization has for each application.\r\n<span style=\"font-weight: bold; \">License Compliance Monitoring.</span>Today's the leading software on asset management market include features that can help you proactively monitor your inventory of software licenses and detect non-compliance issues before they can ever be discovered in a software vendor audit. IT organizations can receive automated updates and notifications when a change in the system affects license compliance and take steps to correct the non-compliance.\r\n<span style=\"font-weight: bold; \">Asset Depreciation. </span>Software purchased for use is considered a fixed asset by general accounting principles, meaning that corporate organizations can depreciate purchased software on their taxes to obtain an income reduction and reduce their tax liability. Your software asset management system should track the total cost of any software your organization purchases and depreciate the software over time according to your accounting rules. \r\n<span style=\"font-weight: bold; \">Geo-location.</span> Software asset management tools provide IT organizations with unprecedented oversight into their hardware and software inventory and configuration items. The ability to detect hardware and software on the network, collect attribution data for those configuration items and organize that information into a searchable database that drives better asset management is already revolutionary for most IT organizations.\r\n<span style=\"font-weight: bold; \">Audit Scheduling.</span> If your IT organization purchases software licenses from a major software vendor, you should anticipate that you will receive at least one software audit request every three years. As your number of vendor partners grow, you may even receive audit requests annually. If you purchased the right software asset management application, you should be conducting your own software compliance audits on a monthly basis to truly verify your compliance with software license agreements.\r\n<span style=\"font-weight: bold;\">User-Friendly, Automated Reporting.</span> SAM tools with automated reporting features make it easy for IT managers and executive decision-makers to quickly access the high-impact information needed to make important decisions. Most software vendors have developed SAM tools that can collect software usage data or manage license compliance, but IT managers should also look at SAM tools with automated reporting features that promote ease-of-use and seamlessly deliver the information that users need from the system in a digestible and actionable format. \r\n\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Software_Asset_Management.png","alias":"sam-software-asset-management"},"381":{"id":381,"title":"Software Distribution","description":" Software distribution can refer to 2 distinct concepts. When used as a verb, software distribution is the process of delivering software to the end user, while a software distribution, as a noun, (distro) is a collection of software.\r\nA software distribution (noun), or distro, is a collection of software components built, assembled and configured so that it can essentially be used "as is". It is often the closest thing to turnkey form of free software. A distro may take the form of a binary distribution, with an executable installer which can be downloaded from the Internet. Examples range from whole operating system distributions to server and interpreter distributions (for example WAMP installers). Software distributions (noun) can also refer to careware and donateware.\r\nIn recent years, the term has come to refer to nearly any "finished" software (i.e. something that is more or less ready for its intended use, whether as a complete system or a component of a larger system) that is assembled primarily from open source components.\r\nTechnical support is a key issue for end-users of distributions, since the distribution itself is typically free and may not be "owned" in a commercial sense by a vendor. Depending on the distribution, support may be provided by a commercial support vendor, the developers who created the distribution or by the user community itself.\r\nIn simple terms, software distribution is the process of making a software available to the end user from the developer. It gives the organization a safe and consistent method for packaging, deploying and tracking software changes in the enterprise. The software rollout projects can be done quickly and effectively in a hassle free way through software distribution.","materialsDescription":" <span style=\"font-weight: bold; \">What are the Benefits of Software Distribution?</span>\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Improved Software Security</span></span>\r\nA proper software distribution service monitors software performance on various workstations. It checks the software health and can automatically track necessary updates. Various maintenance job like uninstall, configuration, etc can also be performed securely through effective software distribution.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold; \">Track of User Actions</span></span>\r\nStatistics and analytics can be drawn from comprehensive or customized reports gathered from software distribution systems. It can be used to monitor user activities around the particular software on workstations. This can assist in establishing a controlled work environment where the actions of users can be monitored by the enterprise.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold; \">Saves Time</span></span>\r\nSoftware distribution gives comprehensive deployment options and ways to customize installation. Packages can be distributed to users in less time within hours and not in days. Software installations can be done remotely saving both time and effort. The process can be done unattended so IT team can concentrate on other jobs.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Automated Updates</span></span>\r\nSoftware distribution can track important updates and issue them to specific workstations in the organization. IT team does not need to attend to each computer and perform maintenance job. The software distribution system finds and schedules all important upgrades required by the application.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Software_Distribution.png","alias":"software-distribution"},"383":{"id":383,"title":"Software-defined storage platforms, SDS","description":" <span style=\"font-weight: bold;\">Software-defined storage (SDS)</span> is a marketing term for computer data storage software for policy-based provisioning and management of data storage independent of the underlying hardware. \r\n<span style=\"font-weight: bold;\">SDS software</span> typically includes a form of storage virtualization to separate the storage hardware from the software that manages it. The software enabling a software-defined storage environment may also provide policy management for features such as data deduplication, replication, thin provisioning, snapshots and backup.<br /><br /><span style=\"font-weight: bold;\">SDS system</span> hardware may or may not also have abstraction, pooling, or automation software of its own. When implemented as software only in conjunction with commodity servers with internal disks, it may suggest software such as a virtual or global file system. If it is software layered over sophisticated large storage arrays, it suggests software such as storage virtualization or storage resource management, categories of products that address separate and different problems. If the policy and management functions also include a form of artificial intelligence to automate protection and recovery, it can be considered as intelligent abstraction.\r\n<span style=\"font-weight: bold;\">Software-defined storage solutions</span> may be implemented via appliances over a traditional storage area network (SAN), or implemented as network-attached storage (NAS), or using object-based storage. ","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does SDS mean?</span></h1>\r\n<span style=\"font-weight: bold; \">SDS </span>stays for <span style=\"font-weight: bold; \">software-defined storage </span>solution - it is a computer program that manages data storage resources and functionality and has no dependencies on the underlying physical storage hardware.\r\nAll storage systems have always been software-defined. What's changed is that the <span style=\"font-weight: bold; \">software has become portable</span>.\r\nBut nothing in the storage world elicits more divergent opinions than the term "software-defined storage products". With no universally accepted definition, SDS is vendor-specific. Software defined storage leaders shape the SDS definition to match their storage offerings. The result is that every storage vendor appears to offer SDS.\r\nStorage system software historically was tied to the hardware it managed. When the hardware ran out of capacity or performance, it had to be replaced and the software licensing was repurchased along with the hardware.<br />What made matters significantly worse was that storage system architectures created isolated silos. Unique infrastructures made everything from storage provisioning, data protection, disaster recovery, tech refresh, data migration, power and cooling more and more untenable. Compound that with the ongoing trend of rapid data growth and the need to store ever-increasing amounts of data, and the available architectures made storage systems management too complicated, difficult, expensive and ultimately unmaintainable.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are SDS categories pros and cons?</span></h1>\r\n With no working standard SDS definition, a variety of technologies have emerged in the software-defined storage market. For our purposes, the four categories of SDS include: \r\n<ul><li class=\"align-left\"><span style=\"font-weight: bold; \">Hypervisor-based SDS</span></li><li class=\"align-left\"><span style=\"font-weight: bold; \">Hyper-converged infrastructure (HCI) SDS</span></li><li class=\"align-left\"><span style=\"font-weight: bold; \">Storage virtualization SDS</span></li><li class=\"align-left\"><span style=\"font-weight: bold; \">Scale-out object and/or file SDS</span></li></ul>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\"> Hypervisor-based SDS pros:</span><br /> </p>\r\n<span style=\"font-weight: bold; \">Flexibility</span>. VSAN works with both hard disk drives (HDDs) and solid-state drives (SSDs), including DIMM-based flash drives, PCIe, SAS, SATA and even NVMe. VMware vSAN supports both HDDs and SSDs in a hybrid mode or all SSDs in all-flash mode.<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">Scalability and performance</span>. VSAN is highly scalable while delivering high levels of performance. It scales out through vSphere clustering and can support up to 64 vSphere hosts per cluster. Each vSphere host supports approximately 140 TB raw storage capacity and well north of 8 PB of raw storage capacity per cluster. On the performance side, each vSAN host can supply 100,000 or more IOPS, yielding millions of IOPS per cluster.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Hypervisor-based SDS cons:</span></p>\r\n<span style=\"font-weight: bold; \">Scalability and performance issues.</span> If a VM requires more IOPS than one physical vSphere host can provide, it can get them from other nodes in the cluster, but with a considerable latency penalty. Inter-cluster storage performance is another issue. Most vSAN clusters use 10 Gbps to 40 Gbps Ethernet and TCP/IP to interconnect the hosts. This architecture essentially replaces a deterministic system bus with a non-deterministic TCP/IP network so latencies between hosts become highly variable. Unless the cluster uses more sophisticated and faster interconnections, its storage performance from one clustered host to another will be highly variable and inconsistent.<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">Some things are not so simple. </span>Converting from a siloed storage environment to a pure vSAN requires converting non-VM images to VMs first. It's a time-consuming process for non-vSphere environments.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Hyper-converged infrastructure (HCI) SDS pros:</span></p>\r\n<span style=\"font-weight: bold; \">Scalability and performance.</span> Scaling HCI is as simple as adding a node to the cluster. Scaling storage capacity just requires adding drives (HDDs or SSDs) up to a node's maximum or adding additional nodes. Each HCI product has its own scalability and performance limitations; however, most scale well into the PBs and add performance linearly with each server node added to the cluster.<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">Simplicity. </span>Plug it in, turn it on, configure and you're done. Few systems are simpler. No DIY, and there's just one throat to choke for support.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Hyper-converged infrastructure (HCI) SDS cons:</span></p>\r\n<span style=\"font-weight: bold; \">Scalability and performance issues.</span> HCI cluster capacity is limited by the number of nodes supported in the cluster and the amount of capacity supported per node. If a VM requires more IOPS than a given host can provide, it can get IOPS from other nodes, but with a considerable latency penalty. Inter-cluster storage performance is another issue. Most HCI clusters use 10 Gbps to 40 Gbps Ethernet and TCP/IP to interconnect the hosts so latencies between hosts can be highly variable.<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">Some things are not so simple.</span> Converting from a siloed storage environment to an HCI cluster requires first converting both non-VM images and VMs to the HCI VMs or Docker containers, a time-consuming process.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Storage virtualization SDS pros:</span></p>\r\n<span style=\"font-weight: bold; \"></span><span style=\"font-weight: bold;\">Flexibility.</span> It works with most x86 physical hosts or VMs as long as the hardware or hypervisor is certified and supported by the vendor. It converts all storage that sits behind it into the virtual storage pool, enabling repurposing of older storage. The scale-out versions permit physical or VM access to any node. Multi-copy mirroring isn't necessary to protect against a single controller failure, although it's available. Storage virtualization SDS can be provided as software or bundled with server hardware similar to HCI.<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">Total cost of ownership (TCO)</span>. The biggest cost savings in storage virtualization SDS comes from commodity hardware and server-based drives. Another cost saving comes from inline data reduction technologies. Compared to equivalent storage systems, most storage virtualization SDS will yield a much more favorable TCO.<span style=\"font-weight: bold; \"><br /></span>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Storage virtualization SDS cons:</span></p>\r\n<span style=\"font-weight: bold;\">Flexibility issues. </span>Most storage virtualization SDS can only run on the specific commodity hardware certified and supported by the vendor. Products that can run as VSAs require hypervisors certified and supported by the vendor.<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">Scalability and performance issues.</span> On paper, these systems support tremendous capacity scalability, but the pragmatic approach is a bit different. Storage virtualization SDS capacity is constrained by x86 server limitations. Each server can handle only so much capacity before performance declines below acceptable levels. Storage virtualization SDS scale-out is constrained by clustering because the number of storage controller nodes supported is limited. Performance may also be constrained by the same limitations. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Scale-out object and/or file SDS pros:<br /></span></p>\r\n<span style=\"font-weight: bold; \">Scalability and performance. </span>Scaling is multi-dimensional: each node can be scaled individually and generally the cluster itself can add nodes for capacity or performance. Performance for both will never approach that of high-performance block storage.<span style=\"font-weight: bold; \"></span><span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">Simplicity. </span>When bundled with hardware, scale-out object or file storage is very simple to set up, configure, and manage. Implementing it as software requires DIY systems integration. Both types leverage commodity hardware, have exceptional scalability and -- in the case of scale-out object storage -- unmatched data resilience and longevity via erasure coding.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Scale-out object and/or file SDS cons:</span></p>\r\n<span style=\"font-weight: bold;\">Flexibility issues. </span>Whether delivered as software or bundled with hardware, the hardware must be certified and supported by the vendors.\r\n<span style=\"font-weight: bold; \">Scalability and performance issues.</span> Scale-out file SDS generally doesn't scale as high as scale-out object storage, but object will have somewhat higher latencies. Object storage has significant additional latencies from the metadata and data resiliency functions. Both types are best suited for secondary applications where high performance is not a requirement.<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">Some things are not so simple. </span>When scale-out file or object storage SDS is purchased as software, it's a DIY project, so special skills, professional services or a systems integrator may be required.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Software_defined_storage_platforms.png","alias":"software-defined-storage-platforms-sds"},"385":{"id":385,"title":"Model-Driven Application Platforms","description":"A model-driven application is a software application that the functions or behaviors are based on, or in control of, some evolutionary applied models of the target things to the application. The applied models are served as a part of the application system in which it can be changed at runtime. The target things are what the application deals with, such as the objects and affairs in business for a business application. Follows the definition of application in TOGAF, a model-driven business application could be described as an IT system that supports business functions and services running on the models of the (things in) business.\r\nThe ideal of the architecture for a model-driven application was first put forward by Tong-Ying Yu on the Enterprise Engineering Forum in 1999, which have been studied and spread through some internet media for a long time. It had influence on the field of enterprise application development in China; there were successful cases of commercial development of enterprise/business applications in the architectural style of a model-driven application. Gartner Group carried out some studies into the subject in 2008; they defined the model-driven packaged applications as "enterprise applications that have explicit metadata-driven models of the supported processes, data and relationships, and that generate runtime components through metadata models, either dynamically interpreted or compiled, rather than hardcoded." The model-driven application architecture is one of few technology trends to driven the next generation of application modernization, that claimed by some industrial researchers in 2012.","materialsDescription":" <span style=\"font-weight: bold; \">What is Model-driven development?</span>\r\nModel-driven development (MDD) is a format to write and implement software quickly, effectively and at minimum cost. The methodology is also known as model-driven software development (MDSD), model-driven engineering (MDE) and model-driven architecture (MDA).\r\nThe MDD approach focuses on the construction of a software model. The model is a diagram that specifies how the software system should work before the code is generated. Once the software is created, it can be tested using model-based testing (MBT) and then deployed.\r\n<span style=\"font-weight: bold; \">What are the benefits of model-driven development?</span>\r\nThe MDD approach provides advantages in productivity over other development methods because the model simplifies the engineering process. It represents the intended behaviors or actions of a software product before coding begins.\r\nThe individuals and teams that work on the software construct models collaboratively. Communication between developers and a product manager, for example, provides clear definitions of what the software is and how it works. Tests, rebuilds and redeployments can be faster when developing multiple applications with MDD than with traditional development.\r\n<span style=\"font-weight: bold; \">What are the core concepts of model-driven development?</span>\r\nModel-driven development is more in-depth than just having a model of the software in development, which makes it different from model-based development. Abstraction and automation are key concepts of MDD. Abstraction means to organize complex software systems. In MDD, complex software gets abstracted, which then extracts the easy-to-define code.\r\nOnce developers transform the abstraction, a working version of the software model gets automated. This automation stage uses a domain-specific language (DSL), such as HTML, and scripting languages, like ColdFusion, which can integrate other programming languages and services -- .NET, C++, FTP and more -- for use in websites. DSL is a language specialized to an application domain. A model is written in a DSL language and is utilized for transformation in coding language from the model to working software.\r\nAgile software development methods are often paired with MDD. The Agile development approach enables short sprints where the project scope can change. Agile model-driven development (AMDD) establishes short development iterations, while changes can be redesigned and shown on the model. In AMDD, design efforts are split between modeling in both sprints and coding.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Model_Driven_Application_Platforms.png","alias":"model-driven-application-platforms"},"387":{"id":387,"title":"Managed File Transfer Software, MFT","description":"<span style=\"font-weight: bold; \">Managed file transfer (MFT)</span> is a technology platform that allows organizations to reliably exchange electronic data between systems and people in a secure way to meet compliance needs. These data movements can be both internal and external to an enterprise and include various types, including sensitive, compliance-protected or high-volume data. It can be offered as software or as a service and may include a single pane for visibility and governance.\r\nManaged file transfer software is a more reliable and efficient means for secure data and file transfer, outpacing and outperforming applications such as file transfer protocol (FTP), hypertext transfer protocol (HTTP), secure file transfer protocol (SFTP) and other methods.\r\nOrganizations increasingly rely on managed file transfer tools to support their business needs and goals in a way that FTP cannot. FTP presents many challenges(PDF, 571 KB) such as data security gaps, lack of visibility when a problem occurs, timely manual recovery from failures and costly SLA fees due to poor performance.\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Key capabilities of effective managed file transfer</span></p>\r\n<ul><li><span style=\"font-weight: bold;\">Security.</span> Encrypt internal and external transfers, in motion and at rest. Secure file transfers with advanced capabilities like session breaks and protocol inspection maximize the protection of sensitive data at multiple layers.</li><li><span style=\"font-weight: bold;\">Simplified file transfer.</span> Offers timely and flexible data transfer across a range of file transfer activities and support for multiple file types, including multimedia, PDFs, email, XML, EDI and more.</li><li><span style=\"font-weight: bold;\">Full visibility.</span> Provides a 360-degree view in near-real time. Companies can see who is transferring files, what is being shared and the volume passing through the system. Potential issues like delays and failed transfers are visible before they impact downstream business processes or become missed SLAs.</li><li> <span style=\"font-weight: bold;\">Compliance standards.</span> Strong encryption helps companies avoid compliance failures which can lead to hefty fines. Thorough audit trails confirm regulatory compliance.</li></ul>\r\n<p class=\"align-left\"> </p>","materialsDescription":"<h1 class=\"align-center\">What are the benefits of managed file transfer?</h1>\r\n<span style=\"font-weight: bold; \">Data security.</span> High-profile data breaches and failed transfers can drastically impact a company’s bottom line and reputation. MFT offers a preemptive security strategy with real-time monitoring, and validation security policies and controls to protect data in transit or at rest.\r\n<span style=\"font-weight: bold; \">Data growth.</span> Data is everywhere, and companies face larger and more varied files than in the past. The number of users sharing files has grown as have the number of end-points and devices. And as files get larger, the time to move them over global distances becomes longer. MFT brings reliable, automated governance to the movement of files inside and outside the business and can accelerate big data movements around the globe.\r\n<span style=\"font-weight: bold; \">Regulatory compliance.</span> Legislative and industry requirements such as the Payment Card Industry Data Security Standards (PCI DSS), the Health Insurance Portability and Accountability Act (HIPPA), Basel II, Sarbanes-Oxley Act (SOX) and others — typically have stringent data security standards. Using a properly-configured MFT system to encrypt, transmit, monitor and store sensitive data empowers organizations to meet security mandates.\r\n<span style=\"font-weight: bold; \">Technology megatrends.</span> Moving files has become more complex with the adoption of transformational technologies. The growth of big data, cloud applications, artificial intelligence, data analytics and the Internet of Things (IoT) place a premium on the speed and bulk of file transfers. MFT offers advanced capabilities and support for multiple platforms, mobile devices, applications and other existing IT infrastructure.\r\n<span style=\"font-weight: bold; \">Visibility.</span> Companies need to anticipate risk factors to mitigate damages. Operational visibility over file movements leads to proactive issue resolution, like failed transfers and improved compliance with SLA commitments.\r\n<h1 class=\"align-center\">Secure File Transfer vs Managed File Transfer software comparison</h1>\r\nMFT is a platform. This may make it seem more advanced than other protocols, and arguably it is. It offers administration capabilities coupled with automation and popular security protocols like HTTPS, SFTP, and FTPS. Often, the interface of MFT is designed for transparency and visibility. Generally, it’s a more secure transfer protocol than most others.\r\nMFT beats secure file transfers in complexity and nuance and crushes the competition when it comes to security. If we had to find some drawbacks to implementing a MFT strategy, it’s complexity may mean a learning curve is required for some users. Also, managed file transfer implies management is required. The introduction of visibility and transparency of the process offers no benefit if the processes aren’t being monitored.\r\nFTP (File Transfer Protocol) and SFT (Secure File Transfer) are both network protocols for “put” and “get” functions. With regards to billing data, data recovery files and other sensitive information that enterprise businesses need to hold and share, SFT offers encryption, whereas FTP does not. SFT was designed for the purposes of securely transmitting data.\r\nTo that point, SFT uses Secure Shell or SSH network protocol to transfer data across a channel. Data is protected as long as it’s in moving across the channel. Once it hits a secured server, it’s no longer protected. For additional encryption, senders would need to ensure encryption occurs in advance of sending.\r\nThe main benefit of Secure File Transfer is it is enhanced with encryption during the sending process, whereas regular FTP does not have such protection. It’s still second to an MFT platform, but SFT could be a less expensive alternative, depending on how much impact data transfer has on your business.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Managed_File_Transfer_Software.png","alias":"managed-file-transfer-software-mft"},"389":{"id":389,"title":"Centralized Virtual Desktop","description":" Virtual Desktop Infrastructure (VDI) can bring significant benefits to organizations that want to be more flexible, as well as reduce the cost and complexity of managing various client desktops, laptops and mobile devices.\r\nOrganizations that use VDI can take advantage of a centralized desktop that has clear advantages: fast deployment, lower support costs, increased security. However, VDI can also cause a number of problems for organizations that do not plan or implement the technology correctly. Many VDI pilot projects fail due to incorrect design considerations that lead to performance problems. This, in turn, leads to unsatisfied end users.\r\nOne of the most important recommendations for implementing VDI is to properly design the network and storage. Incorrectly designed network and storage can have disastrous consequences for VDI performance and end-user satisfaction.\r\nBecause the VDI architecture includes centralized virtual machines running in the data center, the VDI desktop display for the end user depends on protocols such as PCoIP, ICA, RDP, or Blast Extreme (VMware) that can successfully process data between the end user and the center data processing. This imposes more load on the underlying network.\r\nOrganizations must fully understand all aspects of VDI performance when connecting to both high-speed local area network connections and slower channels such as a WAN.\r\nIt is impossible to emphasize how important a properly designed storage is to successfully deploy VDI. When you think of traditional workstations, they work in a distributed way. All calculations, memory and storage performance are contained in individual workstations. However, in a virtual desktop environment, you accept all the calculations, memory, and storage (disk IOPs), which in the traditional workstation environment should be distributed across all workstations, centralizing these requirements to the external virtual desktop environment.","materialsDescription":" <span style=\"font-weight: bold; \">What is Virtual Desktop Infrastructure (VDI)?</span>\r\nVirtual desktop infrastructure (VDI) is virtualization technology that hosts a desktop operating system on a centralized server in a data center. VDI is a variation on the client-server computing model, sometimes referred to as server-based computing. The term was coined by VMware.\r\nIn 2006, VDI began to emerge as an alternative to the server-based computing model used by Citrix and Microsoft Terminal Services. Today, VMware, Citrix and Microsoft all offer their own VDI platforms.\r\nThere are two main approaches to VDI: persistent and nonpersistent. Persistent VDI provides each user with his or her own desktop image, which can be customized and saved for future use, much like a traditional physical desktop. Nonpersistent VDI provides a pool of uniform desktops that users can access when needed. Nonpersistent desktops revert to their original state each time the user logs out.\r\n<span style=\"font-weight: bold; \">How to implement VDI?</span>\r\nWhen you think about deploying a VDI, there are several best practices that must be considered to ensure successful implementation:\r\n<ol><li>Understanding End User Requirements</li><li>Proper network and storage proecting</li><li>Select the type of virtual desktop</li><li>High availability</li></ol>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Centralized_Virtual_Desktop.png","alias":"centralized-virtual-desktop"},"391":{"id":391,"title":"Cloud Testing/ASQ PaaS","description":" With the growing technological advancements, there is a requirement of continuous testing of an application. The conventional mode of application testing is very time consuming, and cost associated with such kind of testing solution is also high. That is why demand for a solution to test application on the cloud and for the cloud is rising significantly as high quality, well-performing software across platforms drive business innovation and competitive positioning. Software vendors across the globe are investing a huge amount of money in research and development of software that can provide more software-centric IT infrastructure to their customer. These software vendors are looking for automated software testing (ASQ), software as a Service (SaaS) and adaptive infrastructure support in the cloud.\r\nCloud testing and ASQ software facilitates quick access to both superiority solution and support infrastructure to sustain complex software sourcing and dynamic development. Cloud testing solutions require fewer resources and less infrastructure investment than on-premise ASQ solutions.\r\nThe continuous development in cloud computing space is driving the growth of the global cloud testing and ASQ software market. Cloud computing is creating a new shift in IT model. Cloud computing facilitates organizations to adopt software as a Service at a very low cost. Software as a Service providers business organization a more agile framework and increase their efficiency, at the same time, software as a service is a complex phenomenon and requires continuous monitoring. As an organization is deploying more enterprise mobility solution and mobile application, cloud testing and ASQ software vendors are seeing a huge opportunity in the market.\r\nHowever, business organizations’ software needs are changing very frequently, and to cope with these rapidly changing software advancements is very difficult for cloud testing ASQ software vendors, and this is the biggest challenge cloud testing and ASQ software market is facing.","materialsDescription":" <span style=\"font-weight: bold; \">What is Cloud testing?</span>\r\nCloud testing is a form of software testing in which web applications use cloud computing environments (a "cloud") to simulate real-world user traffic.\r\nCloud testing uses cloud infrastructure for software testing. Organizations pursuing testing in general and load, performance testing and production service monitoring, in particular, are challenged by several problems like limited test budget, meeting deadlines, high costs per test, a large number of test cases, and little or no reuse of tests and geographical distribution of users add to the challenges. Moreover, ensuring high-quality service delivery and avoiding outages requires testing in one's datacenter, outside the data-center, or both. Cloud Testing is the solution to all these problems. Effective unlimited storage, quick availability of the infrastructure with scalability, flexibility and availability of a distributed testing environment reduce the execution time of testing of large applications and lead to cost-effective solutions.\r\nTraditional approaches to test a software incurs a high cost to simulate user activity from different geographic locations. Testing firewalls and load balancers involve expenditure on hardware, software and its maintenance. In the case of applications where the rate of increase in a number of users is unpredictable or there is variation in deployment environment depending on client requirements, cloud testing is more effective.\r\n<span style=\"font-weight: bold; \">What are the types of testing?</span>\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Stress</span></span>\r\nStress Test is used to determine the ability of the application to maintain a certain level of effectiveness beyond the breaking point. It is essential for any application to work even under excessive stress and maintain stability. Stress testing assures this by creating peak loads using simulators. But the cost of creating such scenarios is enormous. Instead of investing capital in building on-premises testing environments, cloud testing offers an affordable and scalable alternative.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Load</span></span>\r\nLoad testing of an application involves the creation of heavy user traffic and measuring its response. There is also a need to tune the performance of any application to meet certain standards. However, a number of tools are available for that purpose.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Performance</span></span>\r\nFinding out thresholds, bottlenecks & limitations is a part of performance testing. For this, testing performance under a particular workload is necessary. By using cloud testing, it is easy to create such an environment and vary the nature of traffic on-demand. This effectively reduces cost and time by simulating thousands of geographically targeted users.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Functional</span></span>\r\nFunctional testing of both internet and non-internet applications can be performed using cloud testing. The process of verification against specifications or system requirements is carried out in the cloud instead of on-site software testing.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Compatibility</span></span>\r\nUsing a cloud environment, instances of different Operating Systems can be created on demand, making compatibility testing effortless.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Browser performance</span></span>\r\nTo verify the application's support for various browser types and performance in each type can be accomplished with ease. Various tools enable automated website testing from the cloud.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Latency</span></span>\r\nCloud testing is utilized to measure the latency between the action and the corresponding response for any application after deploying it on the cloud.\r\n<span style=\"font-weight: bold; \">What are the keys to successful testing?</span>\r\n<ol><li>Understanding a platform provider's elasticity model/dynamic configuration method</li><li>Staying abreast of the provider's evolving monitoring services and Service Level Agreements (SLAs)</li><li>Potentially engaging the service provider as an ongoing operations partner if producing commercial off-the-shelf (COTS) software</li><li>Being willing to be used as a case study by the cloud service provider. The latter may lead to cost reductions.</li></ol>\r\nCloud testing is often seen as only performance or load tests, however, as discussed earlier it covers many other types of testing. Cloud computing itself is often referred to as the marriage of software as a service (SaaS) and utility computing. In regard to test execution, the software offered as a service may be a transaction generator and the cloud provider's infrastructure software, or may just be the latter. Distributed Systems and Parallel Systems mainly use this approach for testing, because of their inherent complex nature. D-Cloud is an example of such a software testing environment.\r\nFor testing non-internet applications, virtual instances of testing environment can be quickly set up to do automated testing of the application. The cloud testing service providers provide an essential testing environment as per the requirement of the application under test. The actual testing of applications is performed by the testing team of the organization which owns the application or third-party testing vendors.\r\n<span style=\"font-weight: bold;\">What are the benefits?</span>\r\nThe ability and cost to simulate web traffic for software testing purposes have been an inhibitor to overall web reliability. The low cost and accessibility of the cloud's extremely large computing resources provide the ability to replicate real-world usage of these systems by geographically distributed users, executing wide varieties of user scenarios, at scales previously unattainable in traditional testing environments. Minimal start-up time along with quality assurance can be achieved by cloud testing.\r\nFollowing are some of the key benefits:\r\n<ul><li>Reduction in capital expenditure</li><li>Highly scalable</li></ul>\r\n<span style=\"font-weight: bold;\">What are the issues?</span>\r\nThe initial setup cost for migrating testing to a cloud is very high as it involves modifying some of the test cases to suit the cloud environment. This makes the decision of migration crucial. Therefore, cloud testing is not necessarily the best solution to all testing problems.\r\nLegacy systems & services need to be modified in order to be tested on the cloud. Usage of robust interfaces with these legacy systems may solve this problem. Also like any other cloud services, cloud testing is vulnerable to security issues.\r\nThe test results may not be accurate due to the varying performance of the service providers’ network and the internet. In many cases, service virtualization can be applied to simulate the specific performance and behaviors required for accurate and thorough testing.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Cloud_Testing.png","alias":"cloud-testingasq-paas"},"393":{"id":393,"title":"Embedded Database Management Systems","description":" An embedded database is a database technology in which database management solutions are built into an application rather than provided as standalone tools. In many cases, this effectively "hides" the database management tools from the end user.\r\nAn embedded database system can be set up in many ways. It can include traditional relational database designs or other kinds of storage formats. It can utilize different solutions as well; for example, a popular type of embedded architecture uses MS Access for storage and relies on VBA forms to handle data requests. Many of these systems also use various APIs and SQL tools to perform data-related tasks.\r\nEmbedded database designs are used for various purposes. Embedded database tools, for example, can be used for email archive searches, for presentation of gaming statistics or other stored game data, and for industry-specific tools like tax-preparation software packages.\r\nIT professionals also sometimes use the term embedded database to refer to database solutions that run on mobile devices.","materialsDescription":" <span style=\"font-weight: bold; \">What do "Embedded Database Management Systems" mean?</span>\r\nAn embedded database system is a database management system (DBMS) which is tightly integrated with an application software that requires access to stored data, such that the database system is "hidden" from the application’s end-user and requires little or no ongoing maintenance.\r\n<span style=\"font-weight: bold;\">What does it include?</span>\r\nIt is actually a broad technology category that includes\r\n<ul><li>database systems with differing application programming interfaces (SQL as well as proprietary, native APIs),</li><li>database architectures (client-server and in-process),</li><li>storage modes (on-disk, in-memory, and combined),</li><li>database models (relational, object-oriented, entity–attribute–value model, network/CODASYL),</li><li>target markets.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Embedded_Database_Management_Systems.png","alias":"embedded-database-management-systems"},"395":{"id":395,"title":"Agile Application Life-Cycle Management Software","description":" Agile software development is an approach to software development under which requirements and solutions evolve through the collaborative effort of self-organizing and cross-functional teams and their customer(s)/end user(s). It advocates adaptive planning, evolutionary development, empirical knowledge, and continual improvement, and it encourages rapid and flexible response to change.\r\nThe term agile (sometimes written Agile) was popularized, in this context, by the Manifesto for Agile Software Development. The values and principles espoused in this manifesto were derived from and underpin a broad range of software development frameworks, including Scrum and Kanban.\r\nThere is significant anecdotal evidence that adopting agile practices and values improves the agility of software professionals, teams and organizations; however, some empirical studies have found no scientific evidence.\r\nAgile application lifecycle management (Agile ALM) is all the tools and processes that are used to manage software development projects based on flexible methodology. The traditional cascade design model uses a phase approach to the development life cycle. This approach means that no project phase starts earlier than the previous one ends. For example, the design does not begin before the collection of requirements ends. Development does not begin until the design is completed. Testing does not begin until development is fully completed. There are many tools to manage what is in the input and output of each phase.","materialsDescription":" Agile ALM brings together two seemingly contradictory development strategies. Agile promotes flexibility, rapid release cycles and quick response to change. Application lifecycle management (ALM) emphasizes tracking and documenting changes in an application -- from inception to retirement. Its processes are more controlled and less adaptive than the Agile methodology. That said, when put together, Agile and ALM act as complements, rending ALM more flexible and Agile more disciplined.\r\n<span style=\"font-weight: bold;\">What is Agile ALM?</span>\r\nDevelopment expert Yvette Francino described Agile ALM as ALM tools and processes that are used to manage Agile software development projects. For example, rather than using Waterfall's phased approach, Agile ALM offers an approach to software development in which design, code and requirements are all handled by the same team.\r\n<span style=\"font-weight: bold;\">How do you integrate Agile into an ALM framework?</span>\r\nAccording to Gerie Owen's article on Agile and ALM, adopting Agile means both a change to the ALM approach and a change to an organization's mind-set. An Agile ALM strategy will focus on the customer and will have the ability to adapt to shifting requirements -- from project planning to release management. For example, instead of just implementing controls to force early feedback from testers and business analysts, an organization would also foster a culture of collaboration.\r\n<span style=\"font-weight: bold;\">Are there tools that can help me achieve this?</span>\r\nALM tools are widely available but must be chosen with care, according to Yvette Francino, SearchSoftwareQuality contributor. Organizations should look for tools that facilitate the process without impeding acceptance of changing requirements. They would also need to integrate throughout the application lifecycle and be easy to maintain. In other words, the tool should manage the development process in an Agile way. In an article for SearchSoftwareQuality.com, Amy Reichert provides a list of Agile ALM tools and identifies their strengths and weaknesses. Rally Software, for example, offers a product that works well with Agile but, according to Reichert, does not provide an intuitive workflow. VersionOne, on the other hand, offers a tool that is more user-friendly but less compatible with Agile. Which one is best will depend on the company's needs.\r\n<span style=\"font-weight: bold;\">Are there challenges to Agile ALM that I should be aware of?</span>\r\nThe primary challenge to Agile ALM is in finding a balance between the two methodologies. A common pitfall is to over-ALM the development process. In other words, when developers and testers start to find workarounds to the software rules -- as they often do -- some react by creating more rules in order to more strictly enforce them. Meanwhile, processes lose their agility.\r\n<span style=\"font-weight: bold;\">How can I overcome these challenges?</span>\r\nTesting expert Amy Reichert cautions development teams to keep track of how many rules they add and how those rules are communicated. She also suggests having a discussion with the team, asking them why they are circumventing the process. Once everyone's role has been clarified, project managers can then decide which rules, if any, to add.\r\n<span style=\"font-weight: bold;\">Is Agile ALM a good approach for mobile development?</span>\r\nMobile development is faster and more competitive than traditional software development. It has newer technologies and higher-speed application cycles. These qualities could make mobile an excellent candidate for Agile ALM, but only if the methodology is amended to accommodate the challenges inherent in a more restrictive development process. In an article on mobile ALM, site editor James Denman suggested an ALM approach that focuses on smaller pieces of software and authenticates results as each part is finished. That way, teams can quickly discern whether the app will effectively serve its purpose or if it needs to be taken in a different direction.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Agile_Application_Life_Cycle_Management_Software.png","alias":"agile-application-life-cycle-management-software"},"397":{"id":397,"title":"Mobile Testing","description":" Mobile application testing is the process through which applications are tested for required quality, functionality, compatibility, usability, performance and other characteristics.\r\nIt includes a broad range of application testing and evaluation techniques that encompasses both standard software testing and mobile-platform-specific testing procedures.\r\nMobile application testing is typically performed by mobile application developers after a mobile application is developed or before it is released to consumers. Typically, the key objectives of mobile application testing are:\r\n<span style=\"font-style: italic;\">Hardware compatibility and functionality</span> - The mobile application’s response to a mobile device's physical input and interaction with components. This includes a touch screen, keyboard, display, sensors, network and more.\r\n<span style=\"font-style: italic;\">OS compatibility</span> - Evaluates and ensures that the application is completely compatible with different OS platforms.\r\n<span style=\"font-style: italic;\">Source code evaluation</span> - Identifies and resolves any code errors and bugs within the application.\r\n<span style=\"font-style: italic;\">Usability and Functionality</span> - The application is easy to use and provides all desired functionalities.","materialsDescription":" <span style=\"font-weight: bold;\">How is mobile application testing different from mobile testing?</span>\r\nWhen you are asked to do mobile testing, you must test the mobile phone itself. It may include protocol testing, battery testing, network connectivity testing, software compatibility testing and more.\r\nOn the other hand, mobile application testing is to test applications and software built for mobile phones. In this case, the application needs to be tested to verify whether it meets the specified functional and non-functional requirements.\r\n<span style=\"font-weight: bold;\">What are the different types of mobile application testing?</span>\r\n<ol><li>Functional Testing</li><li>User Interface Testing</li><li>Usability Testing</li><li>Performance Testing</li><li>Stress Testing</li><li>Compatibility Testing</li><li>Interruption Testing</li></ol>\r\n<span style=\"font-weight: bold;\">What is the most important type of mobile application testing?</span>\r\nWhile you cannot neglect any of the above testing types; some of them definitely deserve more attention than the others. For example, user interface testing must be done extensively to make sure that the application’s color schemes, consistency, menu styles, navigation, etc. are perfect.\r\nApart from the listed ones, it is also important to carry out monkey testing of the application to examine the stability of application when continuous invalid user inputs are provided.\r\nAnother important aspect of mobile application testing is to examine how the application reacts when there is no or little network coverage.\r\n<span style=\"font-weight: bold;\">What are the best ways to carry out mobile application testing?</span>\r\nMobile application testing is not just about writing test cases and executing them. Below are some pointers that can help a tester test mobile applications in the most effective manner.\r\n<ul><li>Explore and learn about mobile phones and their attributes. Domain knowledge will really help you see beyond the obvious.</li><li>Understand when, how and where the application will be used and then create test cases.</li><li>Study the mobile phones on which the applications will run and write appropriate test cases.</li><li>Use simulators as often as possible to execute the test cases.</li><li>Use remote device services (RDA) as well.</li></ul>\r\n<span style=\"font-weight: bold;\">Can mobile application testing be automated?</span>\r\nYes, it can. The fact that mobile application testing is gradually grasping the attention of the IT industry may be the reason why mobile test automation tools are being released into the market. It is best to keep your options open and explore all forms of mobile application testing and choose the ones that best suit your needs.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Mobile_Testing.png","alias":"mobile-testing"},"399":{"id":399,"title":"Requirements Visualization, Definition, and Management","description":" Requirements management is the process of documenting, analyzing, tracing, prioritizing and agreeing on requirements and then controlling change and communicating to relevant stakeholders. It is a continuous process throughout a project. A requirement is a capability to which a project outcome (product or service) should conform.\r\nThe purpose of requirements management is to ensure that an organization documents, verifies, and meets the needs and expectations of its customers and internal or external stakeholders. Requirements management begins with the analysis and elicitation of the objectives and constraints of the organization. Requirements management further includes supporting planning for requirements, integrating requirements and the organization for working with them (attributes for requirements), as well as relationships with other information delivering against requirements, and changes for these.\r\nThe traceability thus established is used in managing requirements to report back fulfilment of company and stakeholder interests in terms of compliance, completeness, coverage, and consistency. Traceabilities also support change management as part of requirements management in understanding the impacts of changes through requirements or other related elements (e.g., functional impacts through relations to functional architecture), and facilitating introducing these changes.\r\nRequirements management involves communication between the project team members and stakeholders, and adjustment to requirements changes throughout the course of the project. To prevent one class of requirements from overriding another, constant communication among members of the development team is critical. For example, in software development for internal applications, the business has such strong needs that it may ignore user requirements, or believe that in creating use cases, the user requirements are being taken care of.\r\nRequirements traceability is concerned with documenting the life of a requirement. It should be possible to trace back to the origin of each requirement and every change made to the requirement should therefore be documented in order to achieve traceability. Even the use of the requirement after the implemented features have been deployed and used should be traceable.\r\nRequirements come from different sources, like the business person ordering the product, the marketing manager and the actual user. These people all have different requirements for the product. Using requirements traceability, an implemented feature can be traced back to the person or group that wanted it during the requirements elicitation. This can, for example, be used during the development process to prioritize the requirement, determining how valuable the requirement is to a specific user. It can also be used after the deployment when user studies show that a feature is not used, to see why it was required in the first place.","materialsDescription":"<span style=\"font-weight: bold; \">Requirements activities</span>\r\nAt each stage in a development process, there are key requirements management activities and methods. To illustrate, consider a standard five-phase development process with Investigation, Feasibility, Design, Construction, and Test, and Release stages.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Investigation</span></span>\r\nIn Investigation, the first three classes of requirements are gathered from the users, from the business, and from the development team. In each area, similar questions are asked; what are the goals, what are the constraints, what are the current tools or processes in place, and so on. Only when these requirements are well understood can functional requirements be developed.\r\nIn the common case, requirements cannot be fully defined at the beginning of the project. Some requirements will change, either because they simply weren’t extracted, or because internal or external forces at work affect the project in mid-cycle.\r\nThe deliverable from the Investigation stage is a requirements document that has been approved by all members of the team. Later, in the thick of development, this document will be critical in preventing scope creep or unnecessary changes. As the system develops, each new feature opens a world of new possibilities, so the requirements specification anchors the team to the original vision and permits a controlled discussion of scope change.\r\nWhile many organizations still use only documents to manage requirements, others manage their requirements baselines using software tools. These tools allow requirements to be managed in a database, and usually have functions to automate traceability (e.g., by allowing electronic links to be created between parent and child requirements, or between test cases and requirements), electronic baseline creation, version control, and change management. Usually, such tools contain an export function that allows a specification document to be created by exporting the requirements data into a standard document application.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Feasibility</span></span>\r\nIn the Feasibility stage, the costs of the requirements are determined. For user requirements, the current cost of work is compared to the future projected costs once the new system is in place. Questions such as these are asked: “What are data entry errors costing us now?” Or “What is the cost of scrap due to operator error with the current interface?” Actually, the need for the new tool is often recognized as these questions come to the attention of financial people in the organization.\r\nBusiness costs would include, “What department has the budget for this?” “What is the expected rate of return on the new product in the marketplace?” “What’s the internal rate of return in reducing the costs of training and support if we make a new, easier-to-use system?”\r\nTechnical costs are related to software development costs and hardware costs. “Do we have the right people to create the tool?” “Do we need new equipment to support expanded software roles?” This last question is an important type. The team must inquire into whether the newest automated tools will add sufficient processing power to shift some of the burdens from the user to the system in order to save people time.\r\nThe question also points out a fundamental point about requirements management. A human and a tool form a system, and this realization is especially important if the tool is a computer or a new application on a computer. The human mind excels in parallel processing and interpretation of trends with insufficient data. The CPU excels in serial processing and accurate mathematical computation. The overarching goal of the requirements management effort for a software project would thus be to make sure the work being automated gets assigned to the proper processor. For instance, “Don’t make the human remember where she is in the interface. Make the interface report the human’s location in the system at all times.” Or “Don’t make the human enter the same data in two screens. Make the system store the data and fill in the second screen as needed.”\r\nThe deliverable from the Feasibility stage is the budget and schedule for the project.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Design</span></span>\r\nAssuming that costs are accurately determined and benefits to be gained are sufficiently large, the project can proceed to the Design stage. In Design, the main requirements management activity is comparing the results of the design against the requirements document to make sure that work is staying in scope.\r\nAgain, flexibility is paramount to success. Here’s a classic story of scope change in mid-stream that actually worked well. Ford auto designers in the early ‘80s were expecting gasoline prices to hit $3.18 per gallon by the end of the decade. Midway through the design of the Ford Taurus, prices had centered to around $1.50 a gallon. The design team decided they could build a larger, more comfortable, and more powerful car if the gas prices stayed low, so they redesigned the car. The Taurus launch set nationwide sales records when the new car came out, primarily because it was so roomy and comfortable to drive.\r\nIn most cases, however, departing from the original requirements to that degree does not work. So the requirements document becomes a critical tool that helps the team make decisions about design changes.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Construction and test</span></span>\r\nIn the construction and testing stage, the main activity of requirements management is to make sure that work and cost stay within schedule and budget, and that the emerging tool does, in fact, meet requirements. A main tool used in this stage is prototype construction and iterative testing. For a software application, the user interface can be created on paper and tested with potential users while the framework of the software is being built. The results of these tests are recorded in a user interface design guide and handed off to the design team when they are ready to develop the interface. This saves time and makes their jobs much easier.\r\nVerification: This effort verifies that the requirement has been implemented correctly. There are 4 methods of verification: analysis, inspection, testing, and demonstration. Numerical software execution results or through-put on a network test, for example, provides analytical evidence that the requirement has been met. Inspection of vendor documentation or spec sheets also verifies requirements. Actually testing or demonstrating the software in a lab environment also verifies the requirements: a test type of verification will occur when test equipment not normally part of the lab (or system under test) is used. Comprehensive test procedures which outline the steps and their expected results clearly identify what is to be seen as a result of performing the step. After the step or set of steps is completed the last step's expected result will call out what has been seen and then identify what requirements or requirements have been verified (identified by number). The requirement number, title, and verbiage are tied together in another location in the test document.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Requirements change management</span></span>\r\nHardly would any software development project be completed without some changes being asked of the project. The changes can stem from changes in the environment in which the finished product is envisaged to be used, business changes, regulation changes, errors in the original definition of requirements, limitations in technology, changes in the security environment and so on. The activities of requirements change management include receiving the change requests from the stakeholders, recording the received change requests, analyzing and determining the desirability and process of implementation, implementation of the change request, quality assurance for the implementation and closing the change request. Then the data of change requests be compiled, analyzed and appropriate metrics are derived and dovetailed into the organizational knowledge repository.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Release</span></span>\r\nRequirements management does not end with product release. From that point on, the data coming in about the application’s acceptability is gathered and fed into the Investigation phase of the next generation or release. Thus the process begins again.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Requirements_Visualization.png","alias":"requirements-visualization-definition-and-management"},"401":{"id":401,"title":"Service-Oriented Architecture and Web Services","description":" Service-oriented architecture (SOA) is a style of software design where services are provided to the other components by application components, through a communication protocol over a network. An SOA service is a discrete unit of functionality that can be accessed remotely and acted upon and updated independently, such as retrieving a credit card statement online. SOA is also intended to be independent of vendors, products and technologies.\r\nA service has four properties according to one of many definitions of SOA:\r\n<ul><li>It logically represents a business activity with a specified outcome.</li><li>It is self-contained.</li><li>It is a black box for its consumers, meaning the consumer does not have to be aware of the service's inner workings.</li><li>It may consist of other underlying services.</li></ul>\r\nDifferent services can be used in conjunction to provide the functionality of a large software application,[4] a principle SOA shares with modular programming. Service-oriented architecture integrates distributed, separately maintained and deployed software components. It is enabled by technologies and standards that facilitate components' communication and cooperation over a network, especially over an IP network.\r\nSOA is related to the idea of an application programming interface (API), an interface or communication protocol between different parts of a computer program intended to simplify the implementation and maintenance of software. An API can be thought of as the service, and the SOA the architecture that allows the service to operate.","materialsDescription":" <span style=\"font-weight: bold;\">What is Service-Oriented Architecture?</span>\r\nService-oriented architecture (SOA) is a software architecture style that supports and distributes application components that incorporates discovery, data mapping, security and more. Service-oriented architecture has two main functions:\r\n<ol><li>Create an architectural model that defines goals of applications and methods that will help achieve those goals.</li><li>Define implementations specifications linked through WSDL (Web Services Description Language) and SOAP (Simple Object Access Protocol) specifications.</li></ol>\r\nService-oriented architecture principles are made up of nine main elements:\r\n<ol><li>Standardized Service Contract where services are defined making it easier for client applications to understand the purpose of the service.</li><li>Loose Coupling is a way to interconnecting components within the system or network so that the components can depend on one another to the least extent acceptable. When a service functionality or setting changes there is no downtime or breakage of the application running.</li><li>Service Abstraction hides the logic behind what the application is doing. It only relays to the client application what it is doing, not how it executes the action.</li><li>Service Reusability divides the services with the intent of reusing as much as possible to avoid spending resources on building the same code and configurations.</li><li>Service Autonomy ensures the logic of a task or a request is completed within the code.</li><li>Service Statelessness whereby services do not withhold information from one state to another in the client application.</li><li>Service Discoverability allows services to be discovered via a service registry.</li><li>Service Composability breaks down larger problems into smaller elements, segmenting the service into modules, making it more manageable.</li><li>Service Interoperability governs the use of standards (e.g. XML) to ensure larger usability and compatibility.</li></ol>\r\n<span style=\"font-weight: bold;\">How Does Service-Oriented Architecture Work?</span>\r\nA service-oriented architecture (SOA) works as a components provider of application services to other components over a network. Service-oriented architecture makes it easier for software components to work with each other over multiple networks.\r\nA service-oriented architecture is implemented with web services (based on WSDL and SOAP), to be more accessible over standard internet protocols that are on independent platforms and programming languages.\r\nService-oriented architecture has 3 major objectives all of which focus on parts of the application cycle:\r\n<ol><li>Structure process and software components as services – making it easier for software developers to create applications in a consistent way.</li><li>Provide a way to publish available services (functionality and input/output requirements) – allowing developers to easily incorporate them into applications.</li><li>Control the usage of these services for security purposes – mainly around the components within the architecture, and securing the connections between those components.</li></ol>\r\nMicroservices architecture software is largely an updated implementation of service-oriented architecture (SOA). The software components are created as services to be used via APIs ensuring security and best practices, just as in traditional service-oriented architectures.\r\n<span style=\"font-weight: bold;\">What are the benefits of Service-Oriented Architecture?</span>\r\nThe main benefits of service-oriented architecture solutions are:\r\n<ul><li>Extensibility – easily able to expand or add to it.</li><li>Reusability – opportunity to reuse multi-purpose logic.</li><li>Maintainability – the ability to keep it up to date without having to remake and build the architecture again with the same configurations.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Service_Oriented_Architecture_and_Web_Services.png","alias":"service-oriented-architecture-and-web-services"},"403":{"id":403,"title":"Software Quality Analysis and Measurement","description":" Software quality measures whether the software satisfies its requirements. Software requirements are classified as either functional or non-functional.\r\nFunctional requirements specify what the software should do. Functional requirements could be calculations, technical details, data manipulation, and processing, or any other specific function that defines what an application is meant to accomplish.\r\nNon-functional requirements specify how the system should work. Also known as “quality attributes” non-functional requirements include things like disaster recovery, portability, privacy, security, supportability, and usability.\r\nNote that most factors indicating software quality fit into the non-functional requirements category. And, while it’s obviously important that software does what it’s built to do, this is the bare minimum you would expect from any application.\r\nBelow are some examples of test metrics and methods for measuring the important aspects of software quality. Efficient measuring and testing of your software for quality is the only way to maximize the chances of releasing high-quality software in today’s fast-paced development environments.\r\nYou can measure reliability by counting the number of high priority bugs found in production. You can also use load testing, which assesses how well the software functions under ordinary conditions of use. It’s important to note that “ordinary conditions of use” can vary between low loads and high loads—the point is that such environments are expected.\r\nLoad testing is also useful for measuring performance efficiency. Stress testing is an important variation on load testing used to determine the maximum operating capacity of an application.\r\nStress testing is conducted by inundating software with requests far exceeding its normal and expected patterns of use to determine how far a system can be pushed before it breaks. With stress testing, you get insight into the recoverability of the software when it breaks—ideally, a system that fails should have a smooth recovery.\r\nYou can measure security by assessing how long it takes to patch or fix software vulnerabilities. You can also check actual security incidents from previous software versions, including whether the system was breached and if any breaches caused downtime for users. All previous security issues should, of course, be addressed in future releases.\r\nCounting the number of lines of code is a simple measure of maintainability—software with more lines of code is harder to maintain, meaning changes are more likely to lead to errors.\r\nThere are several detailed test metrics used to check the complexity of code, such as cyclomatic complexity, which counts the amount of linearly independent paths through a program’s source code.\r\nYou can check the rate of delivery by counting the number of software releases. Another measure is the number of “stories” or user requirements shipped to the user.\r\nYou can test the GUI to make sure it’s simple and not frustrating for end-users. The problem is that GUI testing is complex and time-consuming – there are many possible GUI operations and sequences that require testing in most software. And that means it takes a long time to design test cases.\r\nThe complexity of GUI testing competes with the objective of releasing software quickly, which has necessitated the implementation of automated testing. Several test suites that completely simulate user behavior are available.","materialsDescription":" <span style=\"font-weight: bold;\">What is Software Quality Metrics?</span>\r\nThe word 'metrics' refers to standards for measurements. Software Quality Metrics means a measurement of attributes, pertaining to software quality along with its process of development.\r\nThe term "software quality metrics" illustrate the picture of measuring the software qualities by recording the number of defects or security loopholes present in the software. However, quality measurement is not restricted to the counting defects or vulnerabilities but also covers other aspects of qualities such as maintainability, reliability, integrity, usability, customer satisfaction, etc.\r\n<span style=\"font-weight: bold;\">Why Software Quality Metrics?</span>\r\n<ol><li>To define and categorize elements in order to have a better understanding of each and every process and attribute.</li><li>To evaluate and assess each of these processes and attribute against the given requirements and specifications.</li><li>Predicting and planning the next move w.r.t software and business requirements.</li><li>Improving the Overall quality of the process and product, and subsequently of project.</li></ol>\r\n<span style=\"font-weight: bold;\">Software Quality Metrics: a sub-category of Software Metrics</span>\r\nIt is basically, a subclass of software metrics that mainly emphasizes on quality assets of the software product, process and project. A software metric is a broader concept that incorporates software quality metrics in it, and mainly consists of three types of metrics:\r\n<ul><li><span style=\"font-weight: bold;\">Product Metrics:</span> it includes size, design, complexity, performance and other parameters that are associated with the product's quality.</li><li><span style=\"font-weight: bold;\">Process Metrics:</span> it involves parameters like time-duration in locating and removing defects, response time for resolving issues, etc.</li><li><span style=\"font-weight: bold;\">Project Metrics:</span> it may include a number of teams, developers involved, cost and duration for the project, etc.</li></ul>\r\n<span style=\"font-weight: bold;\">Features of good Software Quality Metrics:</span>\r\n<ul><li>Should be specific to measure the particular attribute or an attribute of greater importance.</li><li>Comprehensive for a wide variety of scenarios.</li><li>Should not consider attributes that have already been measured by some other metric.</li><li>Reliable to work similarly in all conditions.</li><li>Should be easy and simple to understand and operate.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Software_Quality_Analysis_and_Measurement.png","alias":"software-quality-analysis-and-measurement"},"405":{"id":405,"title":"Mobile Enterprise Application Platforms","description":"<span style=\"font-weight: bold; \">A mobile enterprise application platform (MEAP)</span> is a development environment that provides tools and middleware to develop, test, deploy and manage corporate software running on mobile devices.\r\nEnterprise mobile application development addresses the difficulties of developing mobile software by managing the diversity of devices, networks and user groups at the time of deployment and throughout the mobile computing technology lifecycle. Unlike standalone apps, an enterprise mobile app development services a comprehensive, long-term approach to deploying mobility. Cross-platform considerations are one big driver behind using MEAPs. For example, a company can use an enterprise mobile app development to develop the mobile application once and deploy it to a variety of mobile devices (including smart phones, tablets, notebooks and ruggedized handhelds) with no changes to the underlying business logic.\r\nPlatform applications are best for companies that wish to deploy multiple applications on a single infrastructure, scaled to the size of their current mobile field force and available in an online and offline mode. Enterprise mobile app platform provides higher level languages and easy development templates to simplify and speed the mobile application development timeframe, requiring less programming knowledge for mobile business application deployment.\r\nThere are many advantages associated with enterprise mobile application development platform. First of all, it can be run on the cloud. Without maintaining separate sets of code, mobile enterprise application platforms can support multiple types of operating systems and mobile devices. This means a company can deploy a mobile application to different mobile devices with the help of mobile enterprise application platforms without having to worry about compatibility. As most enterprise mobile development platforms have a tool set for modifications, creation of custom app extensions is quite easy and convenient. Enterprise mobile application platforms can centrally manage mobile applications and can also help in integration with multiple server data sources.","materialsDescription":"<h1 class=\"align-center\">What are the benefits of enterprise mobile app platform? </h1>\r\n<ul><li>Create apps and complex forms for any type of mobile device and OS without having to maintain separate sets of code.</li><li>Create tailor-made apps for specific user groups, giving them exactly what they need; usually, a mash-up of reading/writing access to your backend systems, publicly available web services and device features such as camera, GPS, sign-on screen, etc.</li><li>Requires basic and limited coding skills e.g. HTML and CSS.</li><li>Allows a high degree of re-use of the code and interactions developed.</li><li>Provide the offline capability for mobile users in areas without WiFi or cellular coverage.</li><li>Once the platform is integrated into the important back-end systems, creating new apps and forms can be done in hours rather than weeks or months.</li><li>Enterprise mobile application development services can be run on the cloud and purchased on a subscription basis.</li></ul>\r\n<h1 class=\"align-center\">Pros and cons of MEAP</h1>\r\nAlong with the benefits described above, a mobile enterprise application platform extends beyond fourth-generation language (4GL) tools for app development to use a graphical environment and dedicated script language. The tool makes business apps accessible to users from any location at any time. For ease of IT management, some MEAP products can run as a cloud service.\r\nA MEAP, like any technology, comes with challenges. The initial investment is high - it's expensive to begin with, though the total cost of ownership (TCO) goes down with use over time - and it requires IT to perform additional tasks such as updating content, securing data, maintaining applications with updates and managing user authentication.\r\n<h1 class=\"align-center\">Important features</h1>\r\nIn general, a MEAP has two important features:\r\n<ul><li>A mobile application development environment and back-end web services to manage those mobile applications and link them to enterprise applications and databases.</li><li>A centralized management component that enables an administrator to control which users can access an application and what enterprise databases that application can pull data from.</li></ul>\r\nSometimes, organizations will use a mobile enterprise application platform in conjunction with enterprise mobility management (EMM) or mobile device management (MDM). MDM manages mobile devices, while MEAP products manage the enterprise applications running on those devices - although there is sometimes overlap between the functionalities of these two technologies.\r\n<br /><br /> ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Mobile_Enterprise_Application_Platforms.png","alias":"mobile-enterprise-application-platforms"},"407":{"id":407,"title":"Communities","description":" An online community, also called an internet community or web community, is a virtual community whose members interact with each other primarily via the Internet. For many, online communities may feel like home, consisting of a "family of invisible friends". Those who wish to be a part of an online community usually have to become a member via a specific site and thereby gain access to specific content or links. An online community can act as an information system where members can post, comment on discussions, give advice or collaborate. Commonly, people communicate through social networking sites, chat rooms, forums, e-mail lists and discussion boards. People may also join online communities through video games, blogs and virtual worlds. The rise in popularity of Web 2.0 websites has allowed for easier real-time communication and ability to connect to others as well as producing new ways for information to be exchanged.\r\nThe idea of a community is not a new concept. On the telephone, in ham radio and in the online world, social interactions no longer have to be based on proximity; instead they can literally be with anyone anywhere. The study of communities has had to adapt along with the new technologies. Many researchers have used ethnography to attempt to understand what people do in online spaces, how they express themselves, what motivates them, how they govern themselves, what attracts them, and why some people prefer to observe rather than participate. Online communities can congregate around a shared interest and can be spread across multiple websites.\r\nSome signs of community are:\r\n<ul><li>Content: articles, information, and news about a topic of interest to a group of people.</li><li>Forums or newsgroups and email: so that community members can communicate in delayed fashion.</li><li>Chat and instant messaging: so that community members can communicate more immediately.</li></ul>","materialsDescription":" <span style=\"font-weight: bold;\">What are Community Platforms?</span>\r\nCommunity Platforms manage the process of creating and maintaining a space for productive discussion among community members. Members can share their thoughts, ideas, and concerns. This process is sometimes referred to as "community engagement."\r\n<span style=\"font-weight: bold;\">Key Use Cases for Community Platforms</span>\r\n<ul><li>Support community for self-help and peer or expert advice</li><li>Ideation</li><li>Private social networking</li><li>Gauge customer satisfaction</li><li>Identify customer advocates</li><li>Increase customer/employee engagement</li><li>Distribute community news and updates</li><li>Generate content with programs like community blogging</li></ul>\r\nMature communities deliver business value in a variety of ways. They increase engagement, address support issues and pain points, measure satisfaction, and build stronger relationships. Platforms may support external communities, internal communities, or both. These benefits apply to both customer and employee communities.\r\nThere are different types of community platforms, including open source options for community managers who want to develop their own platform. Some SMB-focused community platforms focus on one aspect of community, like Q&A, ideation, or link sharing. Enterprise-grade community platforms are more feature-rich. They might include complex, hierarchal capabilities like multi-tiered advocacy programs with moderator permissions.\r\n<span style=\"font-weight: bold;\">Factors to Consider When Selecting a Community Platform</span>\r\nIt is important to consider whether membership will be explicit and exclusive so that the community is open to registered members only.\r\nIn order to determine how employees or customers are likely to engage with a community platform, some community managers set up a free community platform or private social network group to run a testing phase.\r\n<span style=\"font-weight: bold;\">Community Platforms vs. Help Desk Software, CMS, and Collaboration Tools</span>\r\nCommunity management tools have some overlap with help desk software, which often includes community features like Q&A for self-help. Some community platforms integrate with help desk systems.\r\nThere is also overlap with content management systems (CMS), especially in heavily moderated external communities, where posts/articles by advocates and experts might be promoted and shared elsewhere.\r\nSome community platforms, especially for internal communities, may overlap with collaboration tools as well. Collaboration tools tend to be more focused on one-on-one interactions between users, and on getting projects done (via file sharing, etc.). Community interactions are more often one-to-many and focused on help, general engagement, feedback, and ideation.\r\n<span style=\"font-weight: bold;\">Gamification</span>\r\nGamification is a strategy in which points, rules, and competition are used to increase engagement. Some community platforms use game dynamics to incentivize and reward member participation.\r\n<span style=\"font-weight: bold;\">Community Moderation</span>\r\nModeration is a system for controlling potential abuse of the community platform. Moderation is important because fear of defamation is one of the biggest obstacles to creating an external community. For some companies promoting the voice of the customer feels risky.\r\nThere are two approaches to moderation: curating users (like restricting membership or blocking/reporting certain members) or curating content.\r\nMost community platforms allow administrators to act as moderators. Some have more advanced hierarchical systems for moderation. These allow administrators to grant certain members moderator permissions.\r\nContent curation includes restricting content access, removing content, editing content, or responding to content. This is often a top-down reaction to member contributions. It can also involve broader community participation such as voting on, rating and reporting content.\r\n<span style=\"font-weight: bold;\">Pricing Information</span>\r\nThere are many providers of collaboration software spanning a wide range of capabilities from very inexpensive products designed for small teams, to highly sophisticated enterprise products. Enterprise-level systems cost in the region of $100 per user per month, with price breaks for high numbers of users.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Communities.png","alias":"communities"},"409":{"id":409,"title":"Content Collaboration","description":" <span style=\"font-weight: bold; \">Content collaboration</span> software makes it easy for your users to securely create, access, share and manage business content.\r\nThe content collaboration platform (CCP) market covers a range of products and services that enable content productivity and collaboration. CCPs are aimed at individuals and teams, inside or outside an organization. Additionally, CCPs increasingly support lightweight content management and workflow use cases. <span style=\"font-weight: bold;\">Core user functionalities include: </span>\r\n<ul><li>Mobile access to content repositories.</li><li> File synchronization across devices and cloud repositories.</li><li>File sharing with people and applications, inside or outside an organization. </li><li>Team collaboration, with dedicated folders.</li><li>A content repository. This can be cloud based collaboration software or on-premises program, native to the CCP platform or based on other file servers or repositories.</li></ul>\r\nCommon <span style=\"font-weight: bold;\">features </span>of collaboration software include messaging, audio and video conferencing, task management, document management, calendars, and time tracking.\r\nFrom employees and decision-makers to partners, vendors, regulators and customers, your users benefit from easy, secure access to valuable business content. Rather than keeping files locked up in silos, content collaboration software enables information to flow safely and freely within your organization and across your firewall to external contacts.\r\nSecuring those documents is the challenge. Unless your content collaboration software maintains the highest standards of performance, security, auditing and reliability, cross-enterprise document sharing may lead to inadvertent data leaks or malicious security breaches.","materialsDescription":"<h1 class=\"align-center\">Types of collaboration software tools</h1>\r\nGenerally, collaboration software can be divided into synchronous (or real-time) and asynchronous. Using synchronous software, teammates can work together at the same time, for example with apps that allow several users to edit the same document in real time. Asynchronous software enables users to work on the same task at different times.\r\nBased on their key features, collaboration software can be classified into:\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Communication software</span></p>\r\nTo solve communication problems, communication software offers chat and audio or video collaboration platform so people can communicate within teams without having to travel. As a result, communication software saves time, helps solve problems faster, and allows remote teams to connect, which otherwise would be difficult and time-consuming.\r\n<span style=\"font-weight: bold; \">Key features include:</span>\r\n<ul><li>Chat and messaging to enable real-time text conversations using direct messages or group chats</li><li>Audio and video conferencing to let people make calls and hold meetings regardless of their location</li><li>Discussion threads to allow users to reply to one particular message in a group chat or channel without distracting other teammate</li><li>File sharing or file collaboration software to make it fast and easy to upload and send files</li></ul>\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Task management software</span></p>\r\nTask management is an important part of collaboration. Teams use task management software to prioritize and track tasks, which helps to keep track of deadlines. To make collaboration more transparent and effective, task management software often provides boards, timelines, and calendars.\r\n<span style=\"font-weight: bold; \">Key features include:</span>\r\n<ul><li>Boards to create and manage tasks</li><li>Task assignment to appoint people to a task</li><li>Task prioritization to move tasks and set the project schedule</li><li>Planning and scheduling to create plans and meet deadlines using timelines and calendars</li><li>File management to attach and arrange file</li></ul>\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Document and content management software</span></p>\r\nDocument and content management software allows users to store, share, and work together on different files. Most of these tools track history of changes that different users make. Some collaboration apps and platforms also have features like chat and video conferencing, allowing users to collaborate on a document and communicate at the same time.\r\n<span style=\"font-weight: bold; \">Key features include:</span>\r\n<ul><li>Document and content management to store and track documents and other files</li><li>Cooperative writing to let several people write content together</li><li>Synchronous editing to let several people edit the same document at the same time and see changes in real time</li><li> Ready-made templates to create documents faster</li></ul>\r\n<br /><br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Content_Collaboration.png","alias":"content-collaboration"},"411":{"id":411,"title":"Enterprise Cloud Content Collaboration","description":" Cloud collaboration is a way of sharing and co-authoring computer files through the use of cloud computing, whereby documents are uploaded to a central "cloud" for storage, where they can then be accessed by others. Cloud collaboration technologies allow users to upload, comment and collaborate on documents and even amend the document itself, evolving the document. Businesses in the last few years have increasingly been switching to the use of cloud collaboration.\r\nCloud computing is a marketing term for technologies that provide software, data access, and storage services that do not require end-user knowledge of the physical location and configuration of the system that delivers the services. A parallel to this concept can be drawn with the electricity grid, where end-users consume power without needing to understand the component devices or infrastructure required to utilize the technology.\r\nCollaboration refers to the ability of workers to work together simultaneously on a particular task. Document collaboration can be completed face to face. However, collaboration has become more complex, with the need to work with people all over the world in real-time on a variety of different types of documents, using different devices.\r\nEnterprise cloud content collaboration software works as dedicated cloud storage for documents, spreadsheets, images, videos, and other files created by a business.","materialsDescription":" <span style=\"font-weight: bold;\">What is Enterprise Cloud Content Collaboration?</span>\r\nCloud collaboration enables people to work simultaneously on documents that live ‘in the cloud’ – so you can access files from anywhere with an internet connection.\r\nThe start of a cloud collaboration process involves one user creating a file or document and giving access to other members of the team. Anyone who has access can make changes to the document at any time, including when other people are editing or viewing it. Any changes that you make save and sync – so every user sees the same version of the project whenever (and wherever) they view it.\r\nThis means that teams in different locations can collaborate on documents together. And there are other benefits too:\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Say goodbye to email attachments</span></span>\r\nIt used to be the case that you’d have to email separate attachments to each person participating in a project if they were working remotely. This makes version control hard. People end up with several different versions of the same document which complicates things – parts of the project can get missed or people duplicate the same work.\r\nCloud collaboration tools simplify the process by keeping files in a central location. Employees can edit and review the same document without having to send an updated version to everyone in the team.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Equal Participation with other team members</span></span>\r\nSome remote employees can feel left out of the conversation. All too often they think they don’t have the same opportunities as others to share their input, which isn’t good for team morale.\r\nWith cloud collaboration tools, every employee has access to projects and can offer their viewpoint and creativity. They can also share ideas in informal online meetings.\r\n<span style=\"font-weight: bold;\"><span style=\"font-style: italic;\">Work as a team in real-time</span></span>\r\nWith the rise in flexible working, employees are no longer expected to stick to the traditional 9-5 Monday-Friday. Teams can work on projects at any time of the day and don’t even have to be in the same country. Edits and updates appear in real-time and everyone who has access to the document can read them.\r\nUsing the right collaboration platforms is also important. It’s particularly useful if your platforms integrate with the tools you already use. Existing cloud-based tools such as Jira and BlueJeans can be paired with platforms like Workplace, for example. This helps speed up collaboration among your teams and helps you get the very best out of the various tools your organization uses every day.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Brainstorm ideas better</span></span>\r\nWhen your teams are disparate and far-flung, it can be difficult to get everyone together to discuss ideas. The cloud can be a valuable brainstorming facility – enabling you to share thoughts and have productive interactions. The cloud is an ideal medium to develop innovative ideas and facilitate better communication between staff, project managers, and other contributors.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Access large files easily</span></span>\r\nSending and receiving large files can slow you down. Most email servers can’t handle documents bigger than a few megabytes. With a cloud-based collaboration platform, you can share audio, video and other large files with ease. Because you’re simply storing them in the cloud, there’s no need to ‘send’ them. People can go directly to the cloud storage service to find the file they need.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Enterprise_Cloud_Content_Collaboration.png","alias":"enterprise-cloud-content-collaboration"},"413":{"id":413,"title":"eDiscovery","description":" Electronic discovery (also e-discovery or ediscovery) refers to discovery in legal proceedings such as litigation, government investigations, or Freedom of Information Act requests, where the information sought is in electronic format (often referred to as electronically stored information or ESI). Electronic discovery is subject to rules of civil procedure and agreed-upon processes, often involving review for privilege and relevance before data are turned over to the requesting party.\r\nElectronic information is considered different from paper information because of its intangible form, volume, transience and persistence. Electronic information is usually accompanied by metadata that is not found in paper documents and that can play an important part as evidence (e.g. the date and time a document was written could be useful in a copyright case). The preservation of metadata from electronic documents creates special challenges to prevent spoliation. In the United States, electronic discovery was the subject of amendments to the Federal Rules of Civil Procedure (FRCP), effective December 1, 2006, as amended on December 1, 2015. In addition, state law now frequently also addresses issues relating to electronic discovery. Other jurisdictions around the world also have rules relating to electronic discovery, including Part 31 of the Civil Procedure Rules in England and Wales.","materialsDescription":" <span style=\"font-weight: bold;\">What is eDiscovery?</span>\r\neDiscovery, or electronic discovery, is the process used by organizations to find, preserve, analyze, and package electronic content (often referred to as electronically stored information or ESI) for a legal request or investigation.\r\n<span style=\"font-weight: bold;\">How does eDiscovery work in Microsoft Office 365, SharePoint, Exchange, and Lync?</span>\r\nThe eDiscovery Center is a SharePoint site collection where cases are defined, sources to be tracked are identified, holds on content are placed or removed, queries are issued, and results reviewed and exported.\r\nSome key features of the SharePoint eDiscovery Center are:\r\n<ul><li><span style=\"font-weight: bold;\">Manage Cases</span> - An eDiscovery administrator or user creates, manages and uses eDiscovery cases through the eDiscovery Center (EDC).</li><li><span style=\"font-weight: bold;\">Work with Multiple Types of Content:</span> Preserve, search, and export documents, email messages, OneNote files, webpages, community posts, microblogs, Lync IMs, and more, providing they are crawled indexed by search.</li><li><span style=\"font-weight: bold;\">Identify Content Sources:</span> Content sources that might be relevant, such as e-mail messages and documents, are added to one or more collections of source content called eDiscovery Sets.</li><li><span style=\"font-weight: bold;\">Perform In-Place Hold:</span> A copy of the content can be preserved in-place and in real time, while people continue to work on the original content.</li><li><span style=\"font-weight: bold;\">Create and Run Queries:</span> Enable you to get relevant content and statistics quickly to help you answer questions fast.</li><li><span style=\"font-weight: bold;\">Export Content:</span> After you review your results, relevant content can be transferred out of the system into an offline and portable format.</li></ul>\r\nExchange In-Place holds enable you to place mailboxes content on hold indefinitely, based on a query, or based on a time period. Key features include:\r\n<ul><li>Place user mailboxes on hold and preserve mailbox items immutably Jump.</li><li>Preserve mailbox items deleted by users or automatic deletion processes such as messaging records management (MRM).</li><li>Use query-based In-Place Hold to search for and retain items matching specified criteria.</li><li>Preserve items indefinitely or for a specific duration.</li><li>Place a user on multiple holds for different cases or investigations.</li><li>No user impact – In-Place Hold is transparent to users.</li><li>In-Place eDiscovery searches include items placed on hold.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_eDiscovery_.png","alias":"ediscovery"},"415":{"id":415,"title":"Mobile Enterprise Applications","description":"The term <span style=\"font-weight: bold; \">enterprise mobile application</span> is used in context of mobile apps created/brought by individual organizations for their workers to carry out functions required to run the organization.\r\nAn enterprise mobile app belonging to an organization is expected to be used by only the workers of that organization. The definition of enterprise mobility apps do not include the mobile apps that an organization create for its customers or consumers of the products or services generated by the organization. \r\nProviders of mobile enterprise application solutions create and develop apps for individual organizations that can buy instead of creating the apps themselves. Reasons for Organizations buying the apps include time and cost savings, technical expertise. Today Enterprise Mobility is playing track role for enterprise transformation.\r\nCompanies are rapidly incorporating mobile applications into their larger IT strategies, allowing them to grow their mobile presence further. Big data, the Internet of Things (IoT), and machine learning are all propelling this growth.\r\nNeed for enterprise mobility applications arose with mobile devices becoming essential in the day to day life and with employees using mobile devices for business purposes. This lead companies to adapt to either Bring Your Own Device (BYOD) or Corporate Owned, Personally Enabled (COPE) approach for Enterprise Mobility. BYOD is making significant progress in the business world, with employees using their own technology at work.\r\nOrganizations having their internal mobile teams develop the apps internally and deploy them. However, some organizations go for enterprise mobile app development company with wide experience in creating Mobile strategies and deploying the apps for Medium to Large Scale Enterprises. These companies provide options for Pre built and custom built turn-key suite of apps. ","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">What are corporate mobile apps?</span></h1>\r\nConventionally, corporate mobile applications can be divided into several groups.\r\n<ul><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">The first group</span></span> is applications designed only for work. Their main goal is to reduce company costs, optimize business processes, and, as a result, increase profits. Another option is an application to increase the efficiency of the analytical department, giving its users the opportunity to improve monitoring of the market, competitors, quickly collect and process data on prices, points of sale of goods, etc.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">The second group</span></span> is applications that integrate work and communication. These include corporate social networks, so popular recently. Created in the image and likeness of social networks familiar to everyone, they successfully combine work functionality and allow employees to communicate with each other, create personal pages, workgroups, communities, keep blogs, receive news about the company, share important files, create a common information base and use it at any time. </li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">The third group</span></span> is applications for monitoring remote employees. Office workers are easy to control: most of the day they are at their workplace, and if necessary, you can organize a system of electronic passes. Remote employees are left to their own devices - it’s very difficult to check whether they arrived at the site on time and reached at all, how many points they visited in a day, and whether they used company materials and equipment to fulfill “left” orders. </li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">The fourth group</span></span> is Service Desk and Help Desk, designed to automate the processing of client requests while providing technical support to users of IT departments. Most of these systems are online, because it is important for the user to solve the problem as quickly as possible. With their help, you can provide customer support directly from your mobile device. Applications provide an opportunity in the background to access the list of applications, view in detail individual applications, make changes to them, respond and work with comments.</li></ul>\r\n<h1 class=\"align-center\">Top 5 enterprise mobility app features you must know</h1>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Centrally Moderated and Strongly Secured Data Infrastructure.</span> Security must never be at bay when it comes to enterprise mobility apps. In the age of information, data is undoubtedly the most valuable commodity, losing which can result in a massive loss for business enterprises. Data sharing done via enterprise mobility apps or solutions need to be monitored. Construct a centrally moderated and highly secure (multi-level security) infrastructure for enterprise mobility solutions. This approach enhances trust and ensures that critical business data remains safe always.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Automation of Processes.</span> Automation is the main factor behind the adoption of enterprise mobility in the core business processes by the organizations. Businesses aim to streamline their operations with minimal human intervention and cut back on time/cost. The number of device usage in the enterprise domain is increasing year-after-year. The growth showcases the seriousness of organizations to adopt top enterprise mobile apps for enhancing automation and processes for better efficiency. </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Real-Time Analytics and Connectivity.</span> The integration of enterprise mobility applications in the existing system leverages the technology benefits for seeking better insights into the ongoing processes. Every enterprise app must have cognitive analytical capabilities to succeed. Modern organizations have to manage thousands of procedures, offerings and deal with hundreds of stakeholders at any point in time. In case of such massive data overloads, every enterprise aims to have a real-time data analysis to make better decisions for growth in the future.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Incredible User Experience. </span>An enterprise mobility app must deliver an intuitive user experience. Not only should it focus on making the functionality better, but also on offering the best experience to the users. This step, in turn, will boost app adoption within the enterprise, fulfilling the organization’s aim for automation. The app must contain futuristic features such as in-app notifications, multi-platform support, offline functionality, etc., to offer an incredible user experience. <br /><span style=\"font-weight: bold; \">Event-Driven Approach. </span>Event-driven approach and architecture is the main differentiator, which fuels digital business transformation. This approach mainly revolves around the delivery of solutions that fulfill organizational objectives by offering rapid response to specific events. Moreover, the event-driven approach aims to transform the task flow based on particular circumstances. Businesses would be able to leverage dynamic opportunities to the maximum potential and provide real-time solutions by choosing the event-driven approach for their enterprise mobility applications. </p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Mobile_Enterprise_Applications.jpg","alias":"mobile-enterprise-applications"},"417":{"id":417,"title":"Product Life-Cycle Management Applications","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Product_Life_Cycle_Management_Applications.png","alias":"product-life-cycle-management-applications"},"419":{"id":419,"title":"Services Resource Planning Applications","description":" The world economy has become service- and project-driven. Global businesses have realized the new playing field is not based solely on competing with products and price, but rather through client-driven projects that require unique consulting knowledge, skills and experience.\r\nThis project-driven service economy depends on accurately capturing knowledge-worker productivity—how much time, skill, materials, and intellectual property are required to produce favorable client outcomes? New cloud-based services resource planning (SRP) applications have emerged to manage the entire project lifecycle from requirements to quoting, time and expense capture and billing.\r\nSRP provides the systems basis for the initiation, planning, resource management, execution, close and control of projects and services. An SRP solution combines the best elements of previous standalone business applications for accounting (ERP), client relationship management (CRM) and professional services automation (PSA) to support the entire bid-to-bill lifecycle of a project- and service-driven organizations.\r\nA complete SRP solution provides all aspects of project-based finance and accounting to generate invoices based on a variety of methods (time and materials, milestone-based, fixed price, etc.), ensuring accurate invoicing, timely cash collection and revenue recognition.","materialsDescription":" <span style=\"font-weight: bold;\">Six Reasons Services Resource Planning is a Game-Changer for Services Organizations</span>\r\nIn the 1970s and ‘80s, materials requirements planning helped to transform the manufacturing industry.\r\nNow, three decades later, Services resource planning (SRP) is poised to be just as transformative for software and professional services. SRP provides a consistent and comprehensive platform for services organizations to manage the entire client lifecycle, from lead to project to cash. Simply put, services organizations can't afford to ignore the potential of Service Resource Planning. Here are six reasons why:\r\n<ol><li>Integration -- Integrating project management, resource optimization, project accounting, and client management is an idea whose time has come. It is virtually impossible to provide real-time insights to all stakeholders when dozens or even hundreds of simultaneous projects are being managed on spreadsheets, email, and stand-alone systems.</li><li>Decision making -- Until accounting, sales, human resources, project management and field professionals all speak the same languages of planning and execution, it is impossible to make coordinated decisions that lead to better client outcomes and increased efficiencies.</li><li>Globalization -- MRP brought centralized and consistent controls to every step of the manufacturing process at a time when globalization was shrinking the industrial world. American, Asian and European businesses vied with one another for the same customers with the same product lines. MRP sorted the winners from the losers by giving the winners tremendous cost and efficiency advantages. This should sound familiar. The market for professional services and other knowledge-based businesses has become global, and competitive pressures are coming from all corners of the world. SRP delivers the same edge to services businesses today that manufacturers needed in order to succeed three decades ago.</li><li>Coordination -- In the past, it was possible for many organizations to use professional services as a loss-leader to secure a larger piece of business, such as a long-term software contract. Now that the market for professional services is so competitive, this loss-leader mentality is a business-killing dead end. Becoming a profit center requires coordination, and that means SRP.</li><li>Growth -- Accounting and sales departments need to understand future revenue and profit opportunities, which is difficult to do when information about professional services projects and resource utilization is not readily available. SRP gives sales the information they need to understand resource availability when pitching new business, and provides accounting with the insight they need to produce more accurate forecasts and timely invoices.</li><li>Profitability -- The disciplines of Services Resource Planning expose the profitability of every resource and every project. That's the kind of granularity professional services organizations need in order to make competitive strategic decisions in the face of global competition.</li></ol>\r\nSoftware, consulting, advertising and accounting service organizations are already transforming their business with cloud SRP solutions. Here are some of the SRP success stories and take the first steps towards modernizing your own practice.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Services_Resource_Planning_Applications.png","alias":"services-resource-planning-applications"},"421":{"id":421,"title":"Digital Commerce Applications","description":"E-commerce is the activity of buying or selling products on online services or over the Internet. Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems.\r\nModern electronic commerce typically uses the World Wide Web for at least one part of the transaction's life cycle although it may also use other technologies such as e-mail. Typical e-commerce transactions include the purchase of online books (such as Amazon) and music purchases (music download in the form of digital distribution such as iTunes Store), and to a less extent, customized/personalized online liquor store inventory services. There are three areas of e-commerce: online retailing, electric markets, and online auctions. E-commerce is supported by electronic business.\r\nE-commerce businesses may also employ some or all of the followings:\r\n<ul><li>Online shopping for retail sales direct to consumers via Web sites and mobile apps, and conversational commerce via live chat, chatbots, and voice assistants;</li><li>Providing or participating in online marketplaces, which process third-party business-to-consumer or consumer-to-consumer sales;</li><li>Business-to-business buying and selling;</li><li>Gathering and using demographic data through web contacts and social media;</li><li>Business-to-business (B2B) electronic data interchange;</li><li>Marketing to prospective and established customers by e-mail or fax (for example, with newsletters);</li><li>Engaging in pre-retail for launching new products and services;</li><li>Online financial exchanges for currency exchanges or trading purposes.</li></ul>","materialsDescription":" <span style=\"font-weight: bold; \">5 Reasons Why E-commerce Is So Important For Your Business</span>\r\nFrom startups to small businesses right through to huge brands, there are a huge number of companies that can benefit from their own e-commerce website, where they can sell their own products or services. In today's competitive and convenience-focused society, no longer do consumers want to venture to the high street in order to buy items, instead, consumers want to shop from their own homes, making e-commerce a flexible solution for both businesses and buyers.\r\nIf you’re still on the fence about launching an e-commerce store then look no further, here are the top 5 reasons e-commerce is so important for your business and just how you can benefit from moving online this year!\r\n<span style=\"font-weight: bold; \">Can Broaden Your Brand</span>\r\nE-commerce is an ideal way you can take your brand from a traditional brick and mortar store to an innovative, well-loved brand. By offering great products 24 hours a day along with online customer service, blogs and social media, no longer is your business one singular store, with an online presence your business can be the home of your products and the general home of your business, allowing you to fully expand your product ranges without having to worry about moving locations or worrying about not being able to expand your business.\r\n<span style=\"font-weight: bold; \">It’s More Convenient</span>\r\nAn online store is available all day, every day meaning your customers can visit your store at all times, no matter what their schedule might be. These days people don’t always have the time to physically go shopping, instead more and more people are choosing to shop online to find the items they want or need and if your business can offer this for your customers there’s no you shouldn't appeal to a wider range of customers all looking for a convenient and flexible experience.\r\n<span style=\"font-weight: bold; \">Increase Your Reach</span>\r\nDue to the internet’s accessibility, millions of people across the world can view your website at any time, meaning that for those looking to expand their businesses and reach out to a larger audience, you have many more opportunities to do so. Compare the number of people you can reach through a website to the amount you can reach through a high street store or local advertising, there’s no reason you shouldn’t look at taking your business online if you’re looking to improve your reach.\r\n<span style=\"font-weight: bold; \">Gives You Marketing Opportunities</span>\r\nYour website is one of the best marketing tools your business has, not only can the use of SEO when building your site lead to more chances of your business getting found in search engines, but a huge number of marketing techniques can also work alongside your website, including pay per click advertising, your social media marketing, and your email marketing, all of which can include links back to your website.\r\n<span style=\"font-weight: bold; \">Scalable</span>\r\nAs your business grows it’s very likely you’ll want to grow your product range and your target audience, as well as develop your business for customer requirements and consumer demand. An e-commerce site lets you scale your business accordingly, allowing you to add more lines, add more payment options and even grow when you choose to ship to, without having to worry about changing your location or moving to larger premises as you might with a brick and mortar store.\r\nE-commerce offers the business a whole range of opportunities, from marketing opportunities to increase your products ranges to generating more sales and with an optimized and well-developed website, you can not only achieve these goals but also offer your customers around the clock, convenient service, that can boost your business.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Digital_Commerce_Applications.png","alias":"digital-commerce-applications"},"423":{"id":423,"title":"EDA-Electronic Design Automation","description":"<span style=\"font-weight: bold; \">Electronic design automation (EDA)</span> is a term for a category of software products and processes that help to design electronic systems with the aid of computers. These tools are often used to design circuit boards, processors and other types of complex electronics. Electronic design automation is also known as <span style=\"font-weight: bold; \">electronic computer-aided design.</span>\r\nElectronic design automation tools have largely replaced manual methods for circuit board and semiconductor design techniques. In the past, technicians used tools like a photoplotter to render drawings of circuit boards and electronic components. Many engineers and others would say that EDA automation has really improved the construction of electronic components, mainly through universal design techniques that eliminate different kinds of bugs or defects in chips, circuit boards, etc. However, there are still trade-offs – and some experts point to situations where a circuit board might work despite not being transparent to modeling in an EDA software. In general, these tools have standardized and streamlined the creation of circuit boards and chips through automation processes.\r\nThe electronic design automation market is divided up into a number of segments:\r\n<ul><li>Chip Design and Verification</li><li>Printed Circuit Board (PCB) and Multi-Chip Modules (MCM)</li><li>Semiconductor Intellectual Property (SIP)</li><li>Services</li></ul>\r\nThe EDA industry is closely related to the semiconductor manufacturing industry, the embedded software industry and increasingly to industries such as photonics and micro-mechanical that are seeing continued miniaturization and integrations into electronic systems.\r\nWhile the bulk of electronic design automation software is still primarily utilized within the semiconductor industry, the emergence of several trends associated with digital transformation has brought IC and complex PCB design to a much broader market. \r\nIn the automotive industry, original equipment manufacturers are investing in EDA design automation to develop the next generation of electrified, autonomous vehicles. In aerospace & defense, powerful EDA capabilities are becoming more and more important as avionic systems grow in complexity.\r\nAcross all industries, technologies such as 5G telecommunication, machine leaning, cloud computing, edge computing, and cybersecurity have become key components of strategic roadmaps. This is putting further pressure on semiconductor and high-tech electronics suppliers to innovate, which in turn drives the EDA electronics software market. ","materialsDescription":"<h1 class=\"align-center\">EDA Electronic Design Automation : What’s Next?</h1>\r\nElectronic Design Automation Industry has been a crucial driving force behind the growth of the Semiconductor Industry. EDA electronic design automation companies deliver software products, tools, and platforms which assist in designing and verifying Integrated Circuits(ICs) and Printed Circuit Boards (PCB). Today, computers have billions of transistors and manual design and layout are not a feasible option anymore. EDA electronic design drastically reduces the cost and time as the chips can be tested, verified and simulated before the actual manufacturing.\r\nTo explore this industry from the lens of first design principles, we need to know a high-level overview of the chip design process. The process starts by writing the specifications for a chip using a Hardware Description Language. Chips can have millions of lines of specifications. The next step is to generate gates from these specifications and make the chips testable by using techniques like adding special gates to send signals to the chip. This is followed by simulations and several rounds of verification of the schematic. Next, we have the blueprint and actual layout of all the gates and their connections. As we can imagine, the sheer number of components have made it mandatory to use software automation for most if not all of these steps. EDA tools are also used in further steps for optimizing and making the layout ready for manufacturing.\r\nDespite being at the heart of innovation, the electrical design automation industry faces its own set of challenges which it needs to overcome in order to increase its growth rate. One of the major challenges that restrict the growth of the EDA industry is its limited customer base. The primary customers of EDA are big semiconductor companies, and with acquisitions happening inside the semiconductor industry EDA consumer base is further declining. While EDA companies try to solve complex design automation challenges of ever-evolving semiconductor technologies, it also needs to attempt to make software tools more powerful. \r\nEDA should attempt to leverage the power of open source software, crowd-sourced developments, and standard platforms. Some computation intensive tools could be made available as web services to users. Another interesting future perspective is the design and verification of IoT devices. IoT consists of several connected devices that gather information from the environment and possibly performing some actuation. Majority of these individual devices are less complex and current EDA tools can be used for their design. However, a lot of these devices will be created by individuals, communities and small companies. \r\nEDA attempts to solve a really complex problem and requires knowledge from various other domains like physics, manufacturing processes, application software, etc. EDA tools have to support increasing chip design complexity, new semiconductor technologies, enhanced debugging and verification techniques while improving the performance of their tools and maintaining ease of use. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_EDA_Electronic_Design_Automation.png","alias":"eda-electronic-design-automation"},"427":{"id":427,"title":"Translation Memory","description":" A translation memory (TM) is a database that stores "segments", which can be sentences, paragraphs or sentence-like units (headings, titles or elements in a list) that have previously been translated, in order to aid human translators. The translation memory stores the source text and its corresponding translation in language pairs called “translation units”. Individual words are handled by terminology bases and are not within the domain of TM.\r\nSoftware programs that use translation memories are sometimes known as translation memory managers (TMM) or translation memory systems (TM systems, not to be confused with a Translation management system (TMS), which is another type of software focused on managing process of translation).\r\nTranslation memories are typically used in conjunction with a dedicated computer assisted translation (CAT) tool, word processing program, terminology management systems, multilingual dictionary, or even raw machine translation output.\r\nResearch indicates that many companies producing multilingual documentation are using translation memory software. In a survey of language professionals in 2006, 82.5% out of 874 replies confirmed the use of a TM. Usage of TM correlated with text type characterised by technical terms and simple sentence structure (technical, to a lesser degree marketing and financial), computing skills, and repetitiveness of content.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Types of translation-memory systems</span></p>\r\n<span style=\"font-weight: bold;\">Desktop:</span> Desktop translation memory tools are typically what individual translators use to complete translations. They are machine translation software that a freelance translator downloads and installs on his/her desktop computer.<br /><span style=\"font-weight: bold;\">Server-based or Centralised:</span> Centralized translation memory systems store TM on a central server. They work together with desktop TM and can increase TM match rates by 30–60% more than the TM leverage attained by desktop TM alone.<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">How does translation memory works?</span></h1>\r\nTranslation memory works in the background of your translation software programsl, offering sentence suggestions as you translate. Its memory consists of your previous translations and only identical or similar sentences are suggested.\r\nThe similarity between the source and target segments is indicated with percentages (100% is the perfect match) while differences are highlighted with colors. This means that somebody in the past had already translated that exact segment. There are also 101% and 102% matches, which means that not only the current segment, but also one or both of those before and/or after it are the same as stored in this TM entry.\r\nMatches below 100% are called fuzzy matches. These are ranked from 0% to 99%. A 99% match means that the segments differ by at least one character. Matches below 70% are often considered useless and might not show up, depending on the settings.\r\n“Repetitions” are identical segments within one document that have no translation in the translation memory yet. Most automated translation software scan for repetitions before the translator starts working. After the translator is done with the first occurrence of these, all others will get filled in automatically. \r\nBesides matches as such, you can use your existing translation memories for concordance searches — where you investigate if the translation memory has a certain term was translated before, if the segment as a whole wasn’t.<br />\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of translation memory?</span><br /></h1>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Speeds up Translation: </span>A TM offers previously translated sentences that are identical to the current translation, with differences only in numbers, tags, formatting, punctuation or spacing.<br /><span style=\"font-weight: bold;\">Reduces Translation Costs:</span> Translation memory is usually the most effective with texts that include many repetitions, such as website content, games, contracts and product manuals.<br /><span style=\"font-weight: bold;\">Increases Translation Quality: </span>Proactively prevent inconsistencies by storing correct phrases and sentences. It can be extremely useful when several people are working on the same text.<br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Translation_Memory.png","alias":"translation-memory"},"429":{"id":429,"title":"Machine Translation","description":" Machine translation, sometimes referred to by the abbreviation MT (not to be confused with computer-aided translation, machine-aided human translation (MAHT) or interactive translation) is a sub-field of computational linguistics that investigates the use of software to translate text or speech from one language to another.\r\nOn a basic level, MT performs simple substitution of words in one language for words in another, but that alone usually cannot produce a good translation of a text because recognition of whole phrases and their closest counterparts in the target language is needed. Solving this problem with corpus statistical, and neural techniques is a rapidly growing field that is leading to better translations, handling differences in linguistic typology, translation of idioms, and the isolation of anomalies.\r\nCurrent machine translation software often allows for customization by domain or profession (such as weather reports), improving output by limiting the scope of allowable substitutions. This technique is particularly effective in domains where formal or formulaic language is used. It follows that machine translation of government and legal documents more readily produces usable output than conversation or less standardised text.\r\nImproved output quality can also be achieved by human intervention: for example, some systems are able to translate more accurately if the user has unambiguously identified which words in the text are proper names. With the assistance of these techniques, MT has proven useful as a tool to assist human translators and, in a very limited number of cases, can even produce output that can be used as is (e.g., weather reports).\r\nThe progress and potential of machine translation have been debated much through its history. Since the 1950s, a number of scholars have questioned the possibility of achieving fully automatic machine translation of high quality, first and most notably by Yehoshua Bar-Hillel. Some critics claim that there are in-principle obstacles to automating the translation process.","materialsDescription":" <span style=\"font-weight: bold; \">What is Machine Translation?</span>\r\nMachine translation (MT) is an automated translation by computer software. MT can be used to translate entire texts without any human input or can be used alongside human translators. The concept of MT started gaining traction in the early 50s and has come a long way since. Many used to consider MT an inadequate alternative to human translators, but as the technology has advanced, more and more companies are turning to MT to aid human translators and optimize the localization process.\r\n<span style=\"font-weight: bold; \">How Does Machine Translation Work?</span>\r\nWell, that depends on the type of machine translation engine. There are several different kinds of MT software which work in different ways. We will introduce Rule-based, Statistical, and Neural.\r\nRule-based machine translation (RBMT) is the forefather of MT software. It is based on sets of grammatical and syntactical rules and phraseology of a language. RBMT links the structure of the source segment to the target segment, producing a result based on analysis of the rules of the source and target languages. The rules are developed by linguists and users can add terminology to override the MT and improve the translation quality.\r\nStatistical MT (SMT) started in the age of big data and uses large amounts of existing translated texts and statistical models and algorithms to generate translations. This system relies heavily on available multilingual corpora and an average of two millions words are needed to train the engine for a specific domain – which can be time and resource-intensive. When using domain-specific data, SMT can produce good quality translations, especially in the technical, medical, and financial fields.\r\nNeural MT (NMT) is a new approach that is built on deep neural networks. There are a variety of network architectures used in NMT but typically, the network can be divided into two components: an encoder which reads the input sentence and generates a representation suitable for translation, and a decoder which generates the actual translation. Words and even whole sentences are represented as vectors of real numbers in NMT. Compared to the previous generation of MT, NMT generates outputs which tend to be more fluent and grammatically accurate. Overall, NMT is a major step in MT quality. However, NMT may slightly lack previous approaches when it comes to translating rare words and terminology. Long and/or complex sentences are still an issue even for state-of-the-art NMT systems.\r\n<span style=\"font-weight: bold; \">What are the Pros and Cons of Machine Translation?</span>\r\n<ul><li>MT is incredibly fast and can translate thousands of words per minute.</li><li>It can translate into multiple languages at once which drastically reduces the amount of manpower needed.</li><li>Implementing MT into your localization process can do the heavy lifting for translators and free up their valuable time, allowing them to focus on the more intricate aspects of translation.</li><li>MT technology is developing rapidly and is constantly advancing towards producing higher quality translations and reducing the need for post-editing.</li></ul>\r\nThere are many advantages of using MT but we can’t ignore the disadvantages. MT does not always produce perfect translations. Unlike human translators, computers can’t understand context and culture, therefore MT can’t be used to translate anything and everything. Sometimes MT alone is suitable, while others a combination of MT and human translation is best. Sometimes it is not suitable at all. MT is not a one-size-fits-all translation solution.\r\n<span style=\"font-weight: bold; \">When Should You Use Machine Translation?</span>\r\nWhen translating creative or literary content, MT is not a suitable choice. This can also be the case when translating culturally specific-texts. A good rule of thumb is the more complex your content is, the less suitable it is for MT.\r\nFor large volumes of content, especially if it has a short turnaround time, MT is very effective. If accuracy is not vital, MT can produce suitable translations at a fraction of the cost. Customer reviews, news monitoring, internal documents, and product descriptions are all good candidates.\r\nUsing a combination of MT along with a human translator post-editor opens the doors to a wider variety of suitable content.\r\n<span style=\"font-weight: bold;\">Which MT Engine Should You Use?</span>\r\nNot all MT engines are created equal, but there is no specific MT engine for a specific kind of content. Publicly available MT engines are designed to be able to translate most types of content, however, with custom MT engines the training data can be tailored to a specific domain or content type.\r\nUltimately, choosing an MT engine is a process. You need to choose the kind of content you wish to translate, review security and privacy policies, run tests on text samples, choose post-editors, and several other considerations. The key is to do your research before making a decision. And, if you are using a translation management system (TMS) be sure it is able to support your chosen MT engine.\r\n<span style=\"font-weight: bold;\">Using Machine Translation and a Translation Management System</span>\r\nYou can use MT on its own, but to get the maximum benefits we suggest integrating it with a TMS. With these technologies integrated, you will be able to leverage additional tools such as translation memories, termbases, and project management features to help streamline and optimize your localization strategy. You will have greater control over your translations, and be able to analyze the effectiveness of your MT engine.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Machine_Translation.png","alias":"machine-translation"},"431":{"id":431,"title":"Electronic dictionaries","description":" An electronic dictionary is a dictionary whose data exists in digital form and can be accessed through a number of different media. Electronic dictionaries can be found in several forms, including software installed on tablet or desktop computers, mobile apps, web applications, and as a built-in function of E-readers. They may be free or require payment.\r\nMost of the early electronic dictionaries were, in effect, print dictionaries made available in digital form: the content was identical, but the electronic editions provided users with more powerful search functions. But soon the opportunities offered by digital media began to be exploited. Two obvious advantages are that limitations of space (and the need to optimize its use) become less pressing, so additional content can be provided; and the possibility arises of including multimedia content, such as audio pronunciations and video clips.\r\nElectronic dictionary databases, especially those included with software dictionaries are often extensive and can contain up to 500,000 headwords and definitions, verb conjugation tables, and a grammar reference section. Bilingual electronic dictionaries and monolingual dictionaries of inflected languages often include an interactive verb conjugator, and are capable of word stemming and lemmatization.\r\nPublishers and developers of electronic dictionaries may offer native content from their own lexicographers, licensed data from print publications, or both, as in the case of Babylon offering premium content from Merriam Webster, and Ultralingua offering additional premium content from Collins, Masson, and Simon & Schuster, and Paragon Software offering original content from Duden, Britannica, Harrap, Merriam-Webster and Oxford. ","materialsDescription":" <span style=\"font-weight: bold;\">What are the capabilities of electronic dictionaries?</span>\r\nCompared with printed analogues, computer dictionaries provide the user with many additional features:\r\n<ul><li>multiple increase in search speed;</li><li>a set of entries in the dictionary: vocabulary, alphabetical index, entering words and phrases from the keyboard, from a text editor;</li><li>search for words with insufficient spelling;</li><li>full-text search (not only in the vocabulary, but also in the texts of all dictionary entries);</li><li>the use of multimedia tools for vocabulary semantization;</li><li>the presence of a hyperlink system;</li><li>the presence of cross-references to all words in the dictionary;</li><li>the ability to store a large amount of information;</li><li>in bilingual dictionaries - the possibility of direct and reverse translation;</li><li>the inclusion in the structure of a computer dictionary of several dictionaries of different types and genres;</li><li>simultaneous search in several dictionaries;</li><li>restriction of the search area by keywords, thematic groups, parts of speech, etc.;</li><li> replenishing the dictionary by the user, or creating a custom dictionary;</li><li>preservation of the search sequence during the session (the so-called chronology/search history);</li><li>saving "bookmarks" in the dictionary;</li><li> compatibility with text editors, the ability to copy dictionary entries and access to the dictionary from the editor;</li><li>compatibility with machine translation programs;</li><li>compatibility with web browsers and other types of programs (application, training, gaming);</li><li>providing additional background information on phonetics, grammar, style and other aspects of the language;</li><li>the possibility of using dictionaries in local and global networks, etc.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Electronic_dictionaries.png","alias":"electronic-dictionaries"},"433":{"id":433,"title":"Spelling Check Systems","description":" In software, a spell checker (or spell check) is a software feature that checks for misspellings in a text. Spell-checking features are often embedded in software or services, such as a word processor, email client, electronic dictionary, or search engine.\r\nA basic spell checker carries out the following processes:\r\n<ul><li>It scans the text and extracts the words contained in it.</li><li>It then compares each word with a known list of correctly spelled words (i.e. a dictionary). This might contain just a list of words, or it might also contain additional information, such as hyphenation points or lexical and grammatical attributes.</li><li>An additional step is a language-dependent algorithm for handling morphology. Even for a lightly inflected language like English, the spell-checker will need to consider different forms of the same word, such as plurals, verbal forms, contractions, and possessives. For many other languages, such as those featuring agglutination and more complex declension and conjugation, this part of the process is more complicated.</li></ul>\r\nIt is unclear whether morphological analysis — allowing for many different forms of a word depending on its grammatical role—provides a significant benefit for English, though its benefits for highly synthetic languages such as German, Hungarian or Turkish are clear.\r\nAs an adjunct to these components, the program's user interface will allow users to approve or reject replacements and modify the program's operation.\r\nAn alternative type of spell checker uses solely statistical information, such as n-grams, to recognize errors instead of correctly-spelled words. This approach usually requires a lot of effort to obtain sufficient statistical information. Key advantages include needing less runtime storage and the ability to correct errors in words that are not included in a dictionary.\r\nIn some cases spell checkers use a fixed list of misspellings and suggestions for those misspellings; this less flexible approach is often used in paper-based correction methods, such as the see also entries of encyclopedias.\r\nClustering algorithms have also been used for spell checking combined with phonetic information.","materialsDescription":" <span style=\"font-weight: bold;\">What is the functionality of spelling check systems?</span>\r\nThe first spell checkers were "verifiers" instead of "correctors." They offered no suggestions for incorrectly spelled words. This was helpful for typos but it was not so helpful for logical or phonetic errors. The challenge the developers faced was the difficulty in offering useful suggestions for misspelled words. This requires reducing words to a skeletal form and applying pattern-matching algorithms.\r\nIt might seem logical that where spell-checking dictionaries are concerned, "the bigger, the better," so that correct words are not marked as incorrect. In practice, however, an optimal size for English appears to be around 90,000 entries. If there are more than this, incorrectly spelled words may be skipped because they are mistaken for others. For example, a linguist might determine on the basis of corpus linguistics that the word baht is more frequently a misspelling of bath or bat than a reference to the Thai currency. Hence, it would typically be more useful if a few people who write about Thai currency were slightly inconvenienced than if the spelling errors of the many more people who discuss baths were overlooked.\r\nThe first MS-DOS spell checkers were mostly used in proofing mode from within word processing packages. After preparing a document, a user scanned the text looking for misspellings. Later, however, batch processing was offered in such packages as Oracle's short-lived CoAuthor and allowed a user to view the results after a document was processed and correct only the words that were known to be wrong. When memory and processing power became abundant, spell checking was performed in the background in an interactive way, such as has been the case with the Sector Software produced Spellbound program released in 1987 and Microsoft Word since Word 95.\r\nIn recent years, spell checkers have become increasingly sophisticated; some are now capable of recognizing simple grammatical errors. However, even at their best, they rarely catch all the errors in a text (such as homophone errors) and will flag neologisms and foreign words as misspellings. Nonetheless, spell checkers can be considered as a type of foreign language writing aid that non-native language learners can rely on to detect and correct their misspellings in the target language.\r\n<span style=\"font-weight: bold;\">Spell-checking non-English languages</span>\r\nEnglish is unusual in that most words used in formal writing have a single spelling that can be found in a typical dictionary, with the exception of some jargon and modified words. In many languages, words are often concatenated into new combinations of words. In German, compound nouns are frequently coined from other existing nouns. Some scripts do not clearly separate one word from another, requiring word-splitting algorithms. Each of these presents unique challenges to non-English language spell checkers.\r\n<span style=\"font-weight: bold;\">Context-sensitive spell checkers</span>\r\nThere has been researched on developing algorithms that are capable of recognizing a misspelled word, even if the word itself is in the vocabulary, based on the context of the surrounding words. Not only does this allow words such as those in the poem above to be caught, but it mitigates the detrimental effect of enlarging dictionaries, allowing more words to be recognized. For example, baht in the same paragraph as Thai or Thailand would not be recognized as a misspelling of a bath. The most common example of errors caught by such a system are homophone errors, such as the bold words in the following sentence:\r\n\r\n<blockquote><span style=\"font-weight: bold;\">Their</span> coming <span style=\"font-weight: bold;\">too sea</span> if <span style=\"font-weight: bold;\">its reel</span>.\r\n</blockquote>\r\nThe most successful algorithm to date is Andrew Golding and Dan Roth's "Winnow-based spelling correction algorithm", published in 1999, which is able to recognize about 96% of context-sensitive spelling errors, in addition to ordinary non-word spelling errors. A context-sensitive spell checker appears in Microsoft Office 2007 and also appeared in the now-defunct Google Wave.\r\nGrammar checkers attempt to fix problems with grammar beyond spelling errors, including incorrect choice of words.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Spelling_Check_Systems.png","alias":"spelling-check-systems"},"437":{"id":437,"title":"PSM - Privileged Session Management","description":" Session management is a comprehensive IT Security process to control, monitor and record administrative access to servers, databases, and network devices. Properly implemented RBAC controls should include lock down based on day, date, time and location. Monitoring and recording should be fine-grained enough to capture keystrokes, text/graphical screen output, and mouse movements.\r\nOrganizations use session management to improve oversight and accountability over privileged accounts and credentials. Privileged session management refers to the monitoring, recording, and control over privileged sessions. IT needs to be able to audit privileged activity for both securities and to meet regulations from SOX, HIPAA, ICS CERT, GLBA, PCI DSS, FDCC, FISMA and more. Auditing activities may also include capturing keystrokes and screens (allowing for live view and playback).\r\nWhile you can manually implement some processes – such as screen recording – integrated solutions allow you to accomplish it seamlessly and at the scale of hundreds or thousands of concurrent sessions. Moreover, some third-party solutions can provide automated workflows giving IT granular control over privileged sessions, such as allowing them to pinpoint an anomalous session, and terminate it, or alternatively pause/lock it until a determination is made that the activity is appropriate.","materialsDescription":" <span style=\"font-weight: bold;\">What is Privileged Session Management?</span>\r\nPrivileged session management allows security administrators to monitor, control, and audit work sessions of privileged users. The session manager provides proxy-access to all critical resources and therefore prevents direct access to those resources. A session manager is central to privileged access management (PAM) and is generally integrated with an access manager and a password manager.\r\nPrivileged session management allows you to identify suspicious or unauthorized actions and stop them in their tracks. What’s more, session management provides an unimpeachable audit trail that allows for compliance and incident investigation.\r\n<span style=\"font-weight: bold;\">What features has Privileged Session Management?</span>\r\nThe key features of a privileged session management solution include:\r\n<ul><li>Real-time monitoring and alerting.</li><li>Real-time control systems.</li><li>RDP/SSH access control.</li><li>Authorization workflow.</li><li>Compliance and audit systems.</li></ul>\r\n<span style=\"font-weight: bold;\">Session Management: Why do you want it?</span>\r\nPrivileged session management will allow security teams to:\r\n<ul><li>Monitor, audit, and control privileged sessions across on-premises and cloud-based applications and resources.</li><li>Prevent insider attacks, privileged account escalation, and third-party access problems.</li><li>Prove regulatory compliance for HIPAA, GDPR, PCI, SOX, NYCRR 500, and other regulations.</li><li>Provide an easy-to-utilize workflow that enables the easy provisioning and de-provisioning of privileged credentials while creating 100% accountability for those privileged users.</li><li>Revolutionize incident response by enabling both automatic response and mitigation while at the same time providing a searchable database and video record that allows for a start-to-finish post-mortem analysis.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_PSM_Privileged_Session_Management.png","alias":"psm-privileged-session-management"},"445":{"id":445,"title":"Penetration Testing","description":" A <span style=\"font-weight: bold; \">penetration test</span>, colloquially known as a pen test, <span style=\"font-weight: bold; \">pentest </span>or <span style=\"font-weight: bold; \">ethical hacking</span>, is an authorized simulated cyberattack on a computer system, performed to evaluate the security of the system.\r\nStandard penetration test is performed to identify both weaknesses (also referred to as <span style=\"font-weight: bold; \">vulnerabilities</span>), including the potential for unauthorized parties to gain access to the system's features and data, as well as strengths, enabling a full risk assessment to be completed. \r\nThe main objective of system penetration testing is to identify security weaknesses. Vulnerability testing can also be used to test an organization's security policy, its adherence to compliance requirements, its employees' security awareness and the organization's ability to identify and respond to security incidents.\r\nTypically,<span style=\"font-size:11pt; font-family:Arial; font-style:normal; \">professional penetration testing</span>provides information about security weaknesses that are identified or exploited through pen testing is aggregated and provided to the organization's IT and network system managers, enabling them to make strategic decisions and prioritize remediation efforts. \r\nA wide variety of <span style=\"font-weight: bold; \">software security testing tools </span>are available to assist with penetration testing, including free-of-charge, free software, and commercial software. Penetration tools scan code in order to identity malicious code in applications that could result in a security breach. Pen testing tools examine data encryption techniques and can identify hard-coded values, such as usernames and passwords, to verify security vulnerabilities in the system.\r\n Important aspect of any penetration testing program is defining the scope within which the pen testers must operate. Usually, the scope defines what systems, locations, techniques and tools can be used in a penetration test. Limiting the scope of the penetration test helps focus team members - and defenders - on the systems over which the organization has control.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Here are several of the main vulnerability penetration testing approaches:</span></p>\r\n<ul><li><span style=\"font-weight: bold;\">Targeted testing</span> is performed by the organization's IT team and the penetration testing team working together. It's sometimes referred to as a "lights turned on" approach because everyone can see the test being carried out.</li><li><span style=\"font-weight: bold;\">External testing</span> targets a company's externally visible servers or devices including domain name servers, email servers, web servers or firewalls. The<span style=\"font-size:11pt; font-family:Arial; font-style:normal; \">objective of penetration testing</span>is to find out if an outside attacker can get in and how far they can get in once they've gained access.<span style=\"font-weight: bold;\"></span></li><li><span style=\"font-weight: bold;\">Internal testing</span> mimics an inside attack behind the firewall by an authorized user with standard access privileges. This kind of test is useful for estimating how much damage a disgruntled employee could cause.<span style=\"font-weight: bold;\"></span></li><li><span style=\"font-weight: bold;\">Blind testing simulates</span> the actions and procedures of a real attacker by severely limiting the information given to the person or team performing the test beforehand. Typically, the pen testers may only be given the name of the company.<span style=\"font-weight: bold;\"></span></li><li><span style=\"font-weight: bold;\">Double-blind testing</span> takes the blind test and carries it a step further. In this type of pen test, only one or two people within the organization might be aware a test is being conducted. Double-blind tests can be useful for testing an organization's security monitoring and incident identification as well as its response procedures.<span style=\"font-weight: bold;\"></span></li><li><span style=\"font-weight: bold;\">Black box</span> testing is basically the same as blind testing, but the tester receives no information before the test takes place. Rather, the pen testers must find their own way into the system.<span style=\"font-weight: bold;\"></span></li><li><span style=\"font-weight: bold;\">White box</span> testing provides the penetration testers information about the target network before they start their work. This information can include such details as IP addresses, network infrastructure schematics and the protocols used plus the source code.</li></ul>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What Is Penetration Testing?</span></h1>\r\nThere is a considerable amount of confusion in the industry regarding the differences between vulnerability assessment and penetration testing tool,as the two phrases are commonly interchanged. However, their meaning and implications are very different. A <span style=\"font-weight: bold; \">vulnerability assessment </span>simply identifies and reports noted vulnerabilities, whereas a pentest attempts to exploit the vulnerabilities to determine whether unauthorized access or other malicious activity is possible.<span style=\"font-weight: bold; \"> Penetration testing</span> typically includes network penetration testing and web application security testing as well as controls and processes around the networks and applications, and should occur from both outside the network trying to come in (external testing) and from inside the network.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What is a pentesting tool ?</span></h1>\r\n<p class=\"align-left\">Penetration tools are used as part testing to automate certain tasks, improve testing efficiency and discover issues that might be difficult to find using manual analysis techniques alone. Two common penetration testing tools are <span style=\"font-weight: bold; \">static analysis </span>tools and <span style=\"font-weight: bold; \">dynamic analysis</span> tools. Tools for attack include software designed to produce <span style=\"font-weight: bold; \">brute-force attacks</span> or <span style=\"font-weight: bold; \">SQL injections</span>. There is also hardware specifically designed for pen testing, such as small inconspicuous boxes that can be plugged into a computer on the network to provide the hacker with remote access to that network. In addition, an ethical hacker may use social engineering techniques to find vulnerabilities. For example, sending phishing emails to company employees, or even disguising themselves as delivery people to gain physical access to the building.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of penetration testing?</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Manage the Risk Properly. </span>For many organizations, one of the most popular benefits of pen testing services is that they will give you a baseline to work upon to cure the risk in a structured and optimal way. It will show you the list of vulnerabilities in the target environment and the risks associated with it.<span style=\"font-weight: bold;\"></span></li><li><span style=\"font-weight: bold;\">Increase Business Continuity.</span> Business continuity is the prime concern for any successful organization. A break in the business continuity can happen for many reasons. Lack of security loopholes is one of them. Insecure systems suffer more breaches in their availability than the secured ones. Today attackers are hired by other organizations to stop the continuity of business by exploiting the vulnerabilities to gain the access and to produce a denial of service condition which usually crashes the vulnerable service and breaks the server availability.<span style=\"font-weight: bold;\"></span></li><li><span style=\"font-weight: bold;\">Protect Clients, Partners, and Third Parties.</span> A security breach can affect not only the target organization but also their associated clients, partners and third parties working with it. However, if company schedules a penetration test regularly and takes necessary actions towards security, it will help professionals build trust and confidence in the organization.<span style=\"font-weight: bold;\"></span></li><li><span style=\"font-weight: bold;\">Helps to Evaluate Security Investment. </span> The pen test results will give us an independent view of the effectiveness of existing security processes, ensuring that configuration management practices have been followed correctly. This is an ideal opportunity to review the efficiency of the current security investment. What needs to be improved and what is working and what is not working and how much investment needed to build the more secure environment in the organization.<span style=\"font-weight: bold;\"></span></li><li><span style=\"font-weight: bold;\">Help Protect Public Relationships and Guard the reputation of your company.</span>A good public relationship and company reputation are built up after taking many years struggle and hard work and with a huge amount of investment. This can be suddenly changed due to a single security breach.<span style=\"font-weight: bold;\"></span></li><li><span style=\"font-weight: bold;\">Protection from Financial Damage.</span> A simple breach of the security system may cause millions of dollars of damage. Penetration testing can protect your organization from such damages.<span style=\"font-weight: bold;\"></span></li><li><span style=\"font-weight: bold;\">Helps to tests cyber-defense capability.</span> During a penetration test, the target company’s security team should be able to detect multiple attacks and respond accordingly on time. Furthermore, if an intrusion is detected, the security and forensic teams should start investigations, and the penetration testers should be blocked and their tools removed. The effectiveness of your protection devices like IDS, IPS or WAF can also be tested during a penetration test.<span style=\"font-weight: bold;\"></span></li><li><span style=\"font-weight: bold;\">Client-side Attacks. </span>Pen tests are an effective way of ensuring that successful highly targeted client-side attacks against key members of your staff. Security should be treated with a holistic approach. Companies only assessing the security of their servers run the risk of being targeted with client-side attacks exploiting vulnerabilities in software like web browsers, pdf readers, etc. It is important to ensure that the patch management processes are working properly updating the operating system and third-party applications.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Penetration_Testing.png","alias":"penetration-testing"},"457":{"id":457,"title":"DDoS Protection","description":" A denial-of-service attack (DoS attack) is a cyber-attack in which the perpetrator seeks to make a machine or network resource unavailable to its intended users by temporarily or indefinitely disrupting services of a host connected to the Internet. Denial of service is typically accomplished by flooding the targeted machine or resource with superfluous requests in an attempt to overload systems and prevent some or all legitimate requests from being fulfilled.\r\nIn a distributed denial-of-service attack (DDoS attack), the incoming traffic flooding the victim originates from many different sources. This effectively makes it impossible to stop the attack simply by blocking a single source.\r\nA DoS or DDoS attack is analogous to a group of people crowding the entry door of a shop, making it hard for legitimate customers to enter, disrupting trade.\r\nCriminal perpetrators of DoS attacks often target sites or services hosted on high-profile web servers such as banks or credit card payment gateways. Revenge, blackmail and activism can motivate these attacks. ","materialsDescription":" <span style=\"font-weight: bold;\">What are the Different Types of DDoS Attacks?</span>\r\nDistributed Denial of Service attacks vary significantly, and there are thousands of different ways an attack can be carried out (attack vectors), but an attack vector will generally fall into one of three broad categories:\r\n<span style=\"font-weight: bold;\">Volumetric Attacks:</span>\r\nVolumetric attacks attempt to consume the bandwidth either within the target network/service or between the target network/service and the rest of the Internet. These attacks are simply about causing congestion.\r\n<span style=\"font-weight: bold;\">TCP State-Exhaustion Attacks:</span>\r\nTCP State-Exhaustion attacks attempt to consume the connection state tables which are present in many infrastructure components such as load-balancers, firewalls and the application servers themselves. Even high capacity devices capable of maintaining state on millions of connections can be taken down by these attacks.\r\n<span style=\"font-weight: bold;\">Application Layer Attacks:</span>\r\nApplication Layer attacks target some aspect of an application or service at Layer-7. These are the deadliest kind of attacks as they can be very effective with as few as one attacking machine generating a low traffic rate (this makes these attacks very difficult to proactively detect and mitigate). Application layer attacks have come to prevalence over the past three or four years and simple application layer flood attacks (HTTP GET flood etc.) have been some of the most common denials of service attacks seen in the wild.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_DDoS_Protection.png","alias":"ddos-protection"},"465":{"id":465,"title":"UEBA - User and Entity Behavior Analytics","description":"Developments in UBA technology led Gartner to evolve the category to user and entity behavior analytics (UEBA). In September 2015, Gartner published the Market Guide for User and Entity Analytics by Vice President and Distinguished Analyst, Avivah Litan, that provided a thorough definition and explanation. UEBA was referred to in earlier Gartner reports but not in much depth. Expanding the definition from UBA includes devices, applications, servers, data, or anything with an IP address. It moves beyond the fraud-oriented UBA focus to a broader one encompassing "malicious and abusive behavior that otherwise went unnoticed by existing security monitoring systems, such as SIEM and DLP." The addition of "entity" reflects that devices may play a role in a network attack and may also be valuable in uncovering attack activity. "When end users have been compromised, malware can lay dormant and go undetected for months. Rather than trying to find where the outsider entered, UEBAs allow for quicker detection by using algorithms to detect insider threats."\r\nParticularly in the computer security market, there are many vendors for UEBA applications. They can be "differentiated by whether they are designed to monitor on-premises or cloud-based software as a service (SaaS) applications; the methods in which they obtain the source data; the type of analytics they use (i.e., packaged analytics, user-driven or vendor-written), and the service delivery method (i.e., on-premises or a cloud-based)." According to the 2015 market guide released by Gartner, "the UEBA market grew substantially in 2015; UEBA vendors grew their customer base, market consolidation began, and Gartner client interest in UEBA and security analytics increased." The report further projected, "Over the next three years, leading UEBA platforms will become preferred systems for security operations and investigations at some of the organizations they serve. It will be—and in some cases already is—much easier to discover some security events and analyze individual offenders in UEBA than it is in many legacy security monitoring systems."","materialsDescription":"<span style=\"font-weight: bold;\">What is UEBA?</span>\r\nHackers can break into firewalls, send you e-mails with malicious and infected attachments, or even bribe an employee to gain access into your firewalls. Old tools and systems are quickly becoming obsolete, and there are several ways to get past them.\r\nUser and entity behavior analytics (UEBA) give you more comprehensive way of making sure that your organization has top-notch IT security, while also helping you detect users and entities that might compromise your entire system.\r\nUEBA is a type of cybersecurity process that takes note of the normal conduct of users. In turn, they detect any anomalous behavior or instances when there are deviations from these “normal” patterns. For example, if a particular user regularly downloads 10 MB of files every day but suddenly downloads gigabytes of files, the system would be able to detect this anomaly and alert them immediately.\r\nUEBA uses machine learning, algorithms, and statistical analyses to know when there is a deviation from established patterns, showing which of these anomalies could result in, potentially, a real threat. UEBA can also aggregate the data you have in your reports and logs, as well as analyze the file, flow, and packet information.\r\nIn UEBA, you do not track security events or monitor devices; instead, you track all the users and entities in your system. As such, UEBA focuses on insider threats, such as employees who have gone rogue, employees who have already been compromised, and people who already have access to your system and then carry out targeted attacks and fraud attempts, as well as servers, applications, and devices that are working within your system.\r\n<span style=\"font-weight: bold;\">What are the benefits of UEBA?</span>\r\nIt is the unfortunate truth that today's cybersecurity tools are fast becoming obsolete, and more skilled hackers and cyber attackers are now able to bypass the perimeter defenses that are used by most companies. In the old days, you were secure if you had web gateways, firewalls, and intrusion prevention tools in place. This is no longer the case in today’s complex threat landscape, and it’s especially true for bigger corporations that are proven to have very porous IT perimeters that are also very difficult to manage and oversee.\r\nThe bottom line? Preventive measures are no longer enough. Your firewalls are not going to be 100% foolproof, and hackers and attackers will get into your system at one point or another. This is why detection is equally important: when hackers do successfully get into your system, you should be able to detect their presence quickly in order to minimize the damage.\r\n<span style=\"font-weight: bold;\">How Does UEBA Work?</span>\r\nThe premise of UEBA is actually very simple. You can easily steal an employee’s user name and password, but it is much harder to mimic the person’s normal behavior once inside the network.\r\nFor example, let’s say you steal Jane Doe’s password and user name. You would still not be able to act precisely like Jane Doe once in the system unless given extensive research and preparation. Therefore, when Jane Doe’s user name is logged in to the system, and her behavior is different than that of typical Jane Doe, that is when UEBA alerts start to sound.\r\nAnother relatable analogy would be if your credit card was stolen. A thief can pickpocket your wallet and go to a high-end shop and start spending thousands of dollars using your credit card. If your spending pattern on that card is different from the thief’s, the company’s fraud detection department will often recognize the abnormal spending and block suspicious purchases, issuing an alert to you or asking you to verify the authenticity of a transaction.\r\nAs such, UEBA is a very important component of IT security, allowing you to:\r\n1. Detect insider threats. It is not too far-fetched to imagine that an employee, or perhaps a group of employees, could go rogue, stealing data and information by using their own access. UEBA can help you detect data breaches, sabotage, privilege abuse and policy violations made by your own staff.\r\n2. Detect compromised accounts. Sometimes, user accounts are compromised. It could be that the user unwittingly installed malware on his or her machine, or sometimes a legitimate account is spoofed. UEBA can help you weed out spoofed and compromised users before they can do real harm.\r\n3. Detect brute-force attacks. Hackers sometimes target your cloud-based entities as well as third-party authentication systems. With UEBA, you are able to detect brute-force attempts, allowing you to block access to these entities.\r\n4. Detect changes in permissions and the creation of super users. Some attacks involve the use of super users. UEBA allows you to detect when super users are created, or if there are accounts that were granted unnecessary permissions.\r\n5. Detect breach of protected data. If you have protected data, it is not enough to just keep it secure. You should know when a user accesses this data when he or she does not have any legitimate business reason to access it.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_User_and_Entity_Behavior_Analytics.png","alias":"ueba-user-and-entity-behavior-analytics"},"467":{"id":467,"title":"Network Forensics","description":" Network forensics is a sub-branch of digital forensics relating to the monitoring and analysis of computer network traffic for the purposes of information gathering, legal evidence, or intrusion detection. Unlike other areas of digital forensics, network investigations deal with volatile and dynamic information. Network traffic is transmitted and then lost, so network forensics is often a pro-active investigation.\r\nNetwork forensics generally has two uses. The first, relating to security, involves monitoring a network for anomalous traffic and identifying intrusions. An attacker might be able to erase all log files on a compromised host; network-based evidence might therefore be the only evidence available for forensic analysis. The second form relates to law enforcement. In this case analysis of captured network traffic can include tasks such as reassembling transferred files, searching for keywords and parsing human communication such as emails or chat sessions.\r\nTwo systems are commonly used to collect network data; a brute force "catch it as you can" and a more intelligent "stop look listen" method.\r\nNetwork forensics is a comparatively new field of forensic science. The growing popularity of the Internet in homes means that computing has become network-centric and data is now available outside of disk-based digital evidence. Network forensics can be performed as a standalone investigation or alongside a computer forensics analysis (where it is often used to reveal links between digital devices or reconstruct how a crime was committed).\r\nMarcus Ranum is credited with defining Network forensics as "the capture, recording, and analysis of network events in order to discover the source of security attacks or other problem incidents".\r\nCompared to computer forensics, where evidence is usually preserved on disk, network data is more volatile and unpredictable. Investigators often only have material to examine if packet filters, firewalls, and intrusion detection systems were set up to anticipate breaches of security.\r\nSystems used to collect network data for forensics use usually come in two forms:\r\n<ul><li>"Catch-it-as-you-can" – This is where all packets passing through a certain traffic point are captured and written to storage with analysis being done subsequently in batch mode. This approach requires large amounts of storage.</li><li>"Stop, look and listen" – This is where each packet is analyzed in a rudimentary way in memory and only certain information saved for future analysis. This approach requires a faster processor to keep up with incoming traffic.</li></ul>","materialsDescription":" <span style=\"font-weight: bold;\">Why is network forensics important?</span>\r\nNetwork forensics is important because so many common attacks entail some type of misuse of network resources.\r\n<span style=\"font-weight: bold;\">What are the different ways in which the network can be attacked?</span>\r\nAttacks typically target availability confidentiality and integrity. Loss of any one of these items constitutes a security breach.\r\n<span style=\"font-weight: bold;\">Where is the best place to search for information?</span>\r\nInformation can be found by either doing a live analysis of the network, analyzing IDS information, or examining logs that can be found in routers and servers.\r\n<span style=\"font-weight: bold;\">How does a forensic analyst know how deeply to look for information?</span>\r\nSome amount of information can be derived from looking at the skill level of the attacker. Attackers with little skill are much less likely to use advanced hiding techniques.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Network_Forensics.png","alias":"network-forensics"},"469":{"id":469,"title":"Secure E-mail Gateway","description":" According to technology research firm Gartner, secure email gateways “provide basic message transfer agent functions; inbound filtering of spam, phishing, malicious and marketing emails; and outbound data loss prevention (DLP) and email encryption.”\r\nTo put that in simpler language, a secure email gateway (also called an email security gateway) is a cybersecurity solution that monitors incoming and outgoing messages for suspicious behavior, preventing them from being delivered. Secure email gateways can be deployed via an email server, public cloud, on-premises software, or in a hybrid system. According to cybersecurity experts, none of these deployment options are inherently superior; each one has its own strengths and weaknesses that must be assessed by the individual enterprise.\r\nGartner defines the secure email gateway market as mature, with the key capabilities clearly defined by market demands and customer satisfaction. These capabilities include:\r\n<ul><li>Basic and Next-Gen Anti-Phishing and Anti-Spam</li><li>Additional Security Features</li><li>Customization of the Solution’s Management Features</li><li>Low False Positive and False Negative Percentages</li><li>External Processes and Storage</li></ul>\r\nSecure email gateways are designed to surpass the traditional detection capabilities of legacy antivirus and anti-phishing solutions. To do so, they offer more sophisticated detection and prevention capabilities; secure email gateways can make use of threat intelligence to stay up-to-date with the latest threats.\r\nAdditionally, SEGs can sandbox suspicious emails, observing their behavior in a safe, enclosed environment that resembles the legitimate network. Security experts can then determine if it is a legitimate threat or a false positive.\r\nSecure email gateway solutions will often offer data loss prevention and email encryption capabilities to protect outgoing communications from prying and unscrupulous eyes.\r\nMuch like SIEM or endpoint detection and response (EDR), secure email gateways can produce false positives and false negatives, although they do tend to be far less than rates found in SIEM and EDR alerts.","materialsDescription":" <span style=\"font-weight: bold;\">How Does a Secure Email Gateway Work?</span>\r\nA secure email gateway offers a robust framework of technologies that protect against these email-borne threats. It is effectively a firewall for your email and scans both outbound and inbound email for any malicious content. At a minimum, most secure gateways offer a minimum of four security features: virus and malware blocking, spam filtering, content filtering and email archiving. Let's take a look at these features in more detail:\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Virus and Malware Blocking</span></span>\r\nEmails infected with viruses or malware can make up approximately 1% of all email received by an organization. For a secure email gateway to effectively prevent these emails from reaching their intended recipients and delivering their payload, it must scan every email and be constantly kept up-to-date with the latest threat patterns and characteristics.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Spam Filtering</span></span>\r\nBelieve it or not, spam filtering is where the majority of a secure email gateway's processing power is focused. Spam is blocked in a number of different ways. Basic spam filtering usually involves a prefiltering technology that blocks or quarantines any emails received from known spammers. Spam filtering can also detect patterns commonly found in spam emails, such as preferred keywords used by spammers and the inclusion of links that could take the email recipient to a malicious site if clicked. Many email clients also allow users to flag spam messages that arrive in their mailbox and to block senders.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Content Filtering</span></span>\r\nContent filtering is typically applied to an outbound email sent by users within the company. For example, you can configure your secure email gateway to prevent specific sensitive documents from being sent to an external recipient, or put a block on image files or specific keywords within them being sent through the email system.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Email Archiving</span></span>\r\nEmail services, whether they are in the cloud or on-premise, need to be managed efficiently. Storage has been a problem for email administrators for many years, and while you may have almost infinite cloud storage available, email archiving can help to manage both user mailboxes and the efficiency of your systems. Compliance is also a major concern for many companies and email archiving is a must if you need to keep emails for a certain period of time.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Secure_Email_Gateway.jpg","alias":"secure-e-mail-gateway"},"481":{"id":481,"title":"WAF-web application firewall","description":"A <span style=\"font-weight: bold; \">WAF (Web Application Firewall)</span> helps protect web applications by filtering and monitoring HTTP traffic between a web application and the Internet. It typically protects web applications from attacks such as cross-site forgery, cross-site-scripting (XSS), file inclusion, and SQL injection, among others. A WAF is a protocol layer 7 defense (in the OSI model), and is not designed to defend against all types of attacks. This method of attack mitigation is usually part of a suite of tools which together create a holistic defense against a range of attack vectors.\r\nIn recent years, web application security has become increasingly important, especially after web application attacks ranked as the most common reason for breaches, as reported in the Verizon Data Breach Investigations Report. WAFs have become a critical component of web application security, and guard against web application vulnerabilities while providing the ability to customize the security rules for each application. As WAF is inline with traffic, some functions are conveniently implemented by a load balancer.\r\nAccording to the PCI Security Standards Council, WAFs function as “a security policy enforcement point positioned between a web application and the client endpoint. This functionality can be implemented in software or hardware, running in an appliance device, or in a typical server running a common operating system. It may be a stand-alone device or integrated into other network components.”\r\nBy deploying a WAF firewall in front of a web application, a shield is placed between the web application and the Internet. While a proxy server protects a client machine’s identity by using an intermediary, a web firewall is a type of reverse-proxy, protecting the server from exposure by having clients pass through the WAF before reaching the server.\r\nA WAF operates through a set of rules often called <span style=\"font-weight: bold; \">policies.</span> These policies aim to protect against vulnerabilities in the application by filtering out malicious traffic. The value of a WAF management comes in part from the speed and ease with which policy modification can be implemented, allowing for faster response to varying attack vectors; during a DDoS attack, rate limiting can be quickly implemented by modifying WAF policies.\r\nWAF solutions can be deployed in several ways—it all depends on where your applications are deployed, the services needed, how you want to manage it, and the level of architectural flexibility and performance you require. Do you want to manage it yourself, or do you want to outsource that management? Is it a better model to have a cloud WAF service, option or do you want your WAF to sit on-premises?\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">A WAF products can be implemented one of three different ways:</span></p>\r\n<ul><li><span style=\"font-weight: bold; \">A network-based WAF</span> is generally hardware-based. Since they are installed locally they minimize latency, but network-based WAFs are the most expensive option and also require the storage and maintenance of physical equipment.</li><li><span style=\"font-weight: bold; \">A host-based WAF</span> may be fully integrated into an application’s software. This solution is less expensive than a network-based WAF and offers more customizability. The downside of a host-based WAF is the consumption of local server resources, implementation complexity, and maintenance costs. These components typically require engineering time, and may be costly.</li><li><span style=\"font-weight: bold; \">Cloud-based WAFs</span> offer an affordable option that is very easy to implement; they usually offer a turnkey installation that is as simple as a change in DNS to redirect traffic. Cloud-based WAFs also have a minimal upfront cost, as users pay monthly or annually for security as a service. Cloud-based WAFs can also offer a solution that is consistently updated to protect against the newest threats without any additional work or cost on the user’s end. The drawback of a cloud-based WAF is that users hand over the responsibility to a third-party, therefore some features of the WAF may be a black box to them. </li></ul>\r\n<p class=\"align-left\"> </p>\r\n\r\n","materialsDescription":"<p class=\"align-center\"><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">What types of attack WAF prevents?</span></span></p>\r\n<p class=\"align-left\"><span style=\"color: rgb(97, 97, 97); \">WAFs can prevent many attacks, including:</span></p>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">Cross-site Scripting (XSS) — Attackers inject client-side scripts into web pages viewed by other users.</span></li><li><span style=\"color: rgb(97, 97, 97); \">SQL injection — Malicious code is inserted or injected into an web entry field that allows attackers to compromise the application and underlying systems.</span></li><li><span style=\"color: rgb(97, 97, 97); \">Cookie poisoning — Modification of a cookie to gain unauthorized information about the user for purposes such as identity theft.</span></li><li><span style=\"color: rgb(97, 97, 97); \">Unvalidated input — Attackers tamper with HTTP request (including the url, headers and form fields) to bypass the site’s security mechanisms.</span></li><li><span style=\"color: rgb(97, 97, 97); \">Layer 7 DoS — An HTTP flood attack that utilizes valid requests in typical URL data retrievals.</span></li><li><span style=\"color: rgb(97, 97, 97); \">Web scraping — Data scraping used for extracting data from websites.</span><span style=\"font-weight: bold; \"></span></li></ul>\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">What are some WAFs Benefits?</span></p>\r\nWeb app firewall prevents attacks that try to take advantage of the vulnerabilities in web-based applications. The vulnerabilities are common in legacy applications or applications with poor coding or designs. WAFs handle the code deficiencies with custom rules or policies.\r\nIntelligent WAFs provide real-time insights into application traffic, performance, security and threat landscape. This visibility gives administrators the flexibility to respond to the most sophisticated attacks on protected applications.\r\nWhen the Open Web Application Security Project identifies the OWASP top vulnerabilities, WAFs allow administrators to create custom security rules to combat the list of potential attack methods. An intelligent WAF analyzes the security rules matching a particular transaction and provides a real-time view as attack patterns evolve. Based on this intelligence, the WAF can reduce false positives.\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">What is the difference between a firewall and a Web Application Firewall?</span></p>\r\nA traditional firewall protects the flow of information between servers while a web application firewall is able to filter traffic for a specific web application. Network firewalls and web application firewalls are complementary and can work together.\r\nTraditional security methods include network firewalls, intrusion detection systems (IDS) and intrusion prevention systems (IPS). They are effective at blocking bad L3-L4 traffic at the perimeter on the lower end (L3-L4) of the Open Systems Interconnection (OSI) model. Traditional firewalls cannot detect attacks in web applications because they do not understand Hypertext Transfer Protocol (HTTP) which occurs at layer 7 of the OSI model. They also only allow the port that sends and receives requested web pages from an HTTP server to be open or closed. This is why web application firewalls are effective for preventing attacks like SQL injections, session hijacking and Cross-Site Scripting (XSS).","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_WAF_web_application_firewall.png","alias":"waf-web-application-firewall"},"487":{"id":487,"title":"Secure Web Gateway","description":" <span style=\"font-weight: bold; \">Secure Web gateway</span> solutions protect Web-surfing PCs from infection and enforce company policies. A secure Web gateway is a solution that filters unwanted software/malware from user-initiated Web/Internet traffic and enforces corporate and regulatory policy compliance. \r\nThese gateways must, at a minimum, include URL filtering, malicious-code detection and filtering, and application controls for popular Web-based applications, such as instant messaging (IM) and Skype. Native or integrated data leak prevention is also increasingly included. Data leak prevention features are also essential. Let's take a look at some of these features in more detail:\r\n<span style=\"font-weight: bold;\">Real-Time Traffic Inspection.</span> A secure web gateway inspects web traffic in real-time, analyzing content against corporate policies and ensuring any content that is inappropriate or which contravenes company policy is blocked. The majority of secure web gateways allow administrators to enforce common security policy templates straight off the shelf and also configure policies that are suited to their business model or compliance requirements.\r\n<span style=\"font-weight: bold;\">Protection for Off-Grid Workers.</span> As workforces become more distributed, there is a need for security solutions to offer protection on an anywhere, anytime and any device basis. A secure web gateway allows roaming users to authenticate seamlessly and to have the same security policies applies to their devices as they would if they were in the office. The result is a protected connection no matter where they are working and total peace of mind that all internet traffic is secure.\r\n<span style=\"font-weight: bold;\">Time and Content-Based Access.</span> Whether you need to restrict access to the internet at specific times, or you wish to control access to particular web content, your secure web gateway can be configured to suit your acceptable use policy and compliance requirements. Individual users can be allocated time quotas or schedules that ensure maximum productivity or only permitted access to websites that are relevant to their job roles.\r\n<span style=\"font-weight: bold;\">Data Leak Prevention.</span> As its name suggests, data leak prevention stops your corporate data from being leaked to or stolen by a third party. From detecting common business terms such as payment card industry (PCI) number patterns and phrases or personally identifiable information, a web security gateway coupled with data leak prevention software can be a very robust line of defense from both internal and external threats.","materialsDescription":"<h1 class=\"align-center\"> Secure web gateway market</h1>\r\nThere are a variety of <span style=\"font-weight: bold;\">secure web gateway vendors</span> operating - among them Symantec, iboss, F5, Check Point Software, zScaler, Barracuda, Forcepoint, McAfee and Cisco<span style=\"font-style: italic;\">. </span>Most of these companies are now emphasizing <span style=\"font-weight: bold;\">cloud web gateway</span>. Although many still carry, maintain and market their on-premises versions, the competitive battleground has largely shifted to the cloud.\r\nAccording to Gartner, Symantec and Cisco are the market leaders in terms of revenue. Their efforts in this space give an indication of where the market is heading. Symantec favors proxy-based SWG appliances and services. Cisco, on the other hand, has concentrated on a hybrid of DNS and proxy capabilities. Both have acquired CASB technology and have been integrating it with their secure web gateway services. Cisco has also added DNS-based inspection into its package. This allows it to use DNS for most inspection traffic to raise performance. More involved content inspection of potentially risky websites can be done using HTTP/HTTPS proxying.\r\nCloud based secure web gateway offerings have been growing at around 30 percent per year for the last several years, according to Gartner. When coupled with growing integration with other security features, on-premises standalone secure web gateways are slowly giving way to larger cloud-based suites that incorporate gateway security. \r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Secure_Web_Gateway.png","alias":"secure-web-gateway"},"489":{"id":489,"title":"Network Security Policy Management","description":" <span style=\"font-weight: bold; \">Network security policy management </span>streamlines security policy design and enforcement. It applies rules and best practices to manage firewalls and other devices more effectively, efficiently, and consistently. Administrators need network security management solutions to get a high level of visibility into network behavior, automate device configuration, enforce global policies, view firewall traffic, generate reports, and provide a single management interface for physical and virtual systems.\r\nSecurity policies govern the integrity and safety of the network. They provide rules for accessing the network, connecting to the Internet, adding or modifying devices or services, and more. However, rules are only effective when they are implemented. Network security management policy helps organizations stay compliant and secure by ensuring that their policies are simplified, consistent, and enforced. It helps reduce manual tasks and human errors by simplifying administration with security policy and workflow tools through a centralized management interface.\r\nNetwork security management can reduce risk across the network and protect data by leveraging the information on threats, network vulnerabilities and their criticality, evaluating potential options to block an attack, and providing intelligence for decision support. Policy administration is improved by unifying common policy tasks within a single interface, automating policy change workflow, including compliance audits and the management of multiple firewall vendors. This simplified and automated security policy management enables IT teams to save time, avoid manual errors, and reduce risk. \r\nThere are the whole network security policy management market with different tools and solutions available. Businesses use them to automate administrative tasks, which can improve accuracy and save time. The solutions can make management processes less tedious and time consuming, and can free up personnel for higher-value projects. These solutions also help IT teams avoid misconfigurations that can cause vulnerabilities in their networks. And if problems arise, network security policy management solutions can ease troubleshooting and remediation. ","materialsDescription":"<h1 class=\"align-center\">Benefits of network security policy management</h1>\r\n<span style=\"font-weight: bold;\">Streamline security policy design and enforcement</span>\r\nA network security policy management solution can help organizations achieve:\r\n<ul><li><span style=\"font-weight: bold;\">Better security.</span> Network security policy management streamlines security policy design and enforcement.</li><li><span style=\"font-weight: bold;\">Ease of use.</span> Network security policy management tools orchestrate policy design and implementation.</li><li><span style=\"font-weight: bold;\">Consistency. </span>Solutions provide templates, model policies, and configurations.</li><li><span style=\"font-weight: bold;\">Time savings.</span> Deployments are faster, and automation helps empower staff to focus on other business priorities.</li><li><span style=\"font-weight: bold;\">Lower costs.</span> Cloud-based solutions scale to thousands of devices, requiring fewer resources and allowing for centralized management.</li></ul>\r\n<span style=\"font-weight: bold;\">Apply best practices to meet challenges in firewall management</span>\r\nOver time, firewalls collect more and more configuration rules and objects. Network security policy management solutions can help combat this bloat and improve security by addressing:\r\n<ul><li><span style=\"font-weight: bold;\">Object auditing.</span> Administrators need to merge and reduce duplicate objects, determine which unused objects should be deleted, and identify inconsistent objects. Network security policy management tools help them achieve a cleaner, more consistent configuration that is less of a nuisance to manage and less vulnerable to attacks.</li><li><span style=\"font-weight: bold;\">Policy inconsistencies.</span> The network security policy management tools locate unused or shadow policies and assist IT to fix possible problems.</li><li><span style=\"font-weight: bold;\">Version control and upgrades.</span> Network security policy management solutions ease these transitions with filters that simplify and automate processes and ensure high availability.</li></ul>\r\n<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Network_Security_Policy_Management.png","alias":"network-security-policy-management"},"491":{"id":491,"title":"Datacenter Automation","description":"<span style=\"font-weight: bold; \">Data center automation</span> is the process by which routine workflows and processes of a data center—scheduling, monitoring, maintenance, application delivery, and so on—are managed and executed without human administration. Data center automation and orchestration increases agility and operational efficiency. It reduces the time IT needs to perform routine tasks and enables them to deliver services on demand in a repeatable, automated manner. These services can then be rapidly consumed by end users.\r\nData center automation is primarily delivered through a composite data center automation software that provides centralized access to all or most data center resources. Typically, data center automation market solutions enable automating the servers, network and other data center management tasks.\r\nThe massive growth in data and the speed at which businesses operate today mean that manual monitoring, troubleshooting, and remediation is too slow to be effective and can put businesses at risk. Automation can make day-two operations almost autonomous. Ideally, the data center provider would have API access to the infrastructure, enabling it to inter-operate with public clouds so that customers could migrate data or workloads from cloud to cloud. \r\nTypical high availability architecture includes application servers with apps replicated multiple times. The applications in this scenario are virtualized in every application delivery controller. This architecture supports high availability and performance necessities. However, high efficiency may not be supported in this model, as the resources provisioned for each app is not efficiently reallocated to the other apps.\r\nAn automation architecture based on server virtualization requires images to be created and software to be installed in each physical server in order to support automated provisioning of applications through VM images. Additional storage in case of server virtualization or OS virtualization incurs additional costs. While server virtualization deploys applications across all usable resources, OS virtualization stores them locally. In case of OS virtualization, however, not only is the application stored, but the application server and the virtual image are also stored.\r\nIn order to reduce the impact on either of these methodologies, virtualization for data center automation in cloud computing can be used. Storage virtualization is the concept of amalgamating multiple storage networks into a single storage unit. Usually, the storage unit is managed and utilized with the help of software, making the storage software-defined. Virtualization obfuscates the storage systems used, making any kind of storage network be part of the virtualized environment. Virtualization of data center automation makes such tasks as backup, archiving, and recovery easier and faster.\r\nData center automation is immensely valuable because it frees up human computational time and: \r\n<ul><li>Delivers insight into server nodes and configurations </li><li>Automates routine procedures like patching, updating, and reporting </li><li>Produces and programs all data center scheduling and monitoring tasks </li><li>Enforces data center processes and controls in agreement with standards and policies </li></ul>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: bold; \">Why Data Center Automation Is Important?</span></h1>\r\nAutomation is drastically changing the IT scene. Almost 40% of technology professionals recently surveyed claim to employ automation services in some or the other capacity. This includes automating data centers. Automation of virtual data centers provide numerous benefits.<br />Unavoidable repetitive tasks are a cause for many errors in a traditional environment. This can be wiped out with the implementation of automation. Automation also frees up critical time of IT team and lets them invest time in more value adding tasks. This leads to a responsive business, thus accelerating time-to-market for IT services. Virtualized data centers reduce configuration issues by maintaining consistent systems across the data center. Like most automated processes, it minimizes risk.\r\n<h1 class=\"align-center\">What are the automation and orchestration layers?</h1>\r\n<span style=\"font-weight: bold;\">Server layer.</span> There are systems now available which take almost all of the configuration pieces out of deploying a server. Administrators only need to deploy one server profile and allow new servers to pick up those settings. More data centers are trying to get into the cloud business. This means deploying high-density, fast-provisioned, servers and blades. With the on-demand nature of the cloud, being able to quickly deploy fully configured servers is a big plus for staying agile and very proactive.\r\n<span style=\"font-weight: bold;\">Software layer.</span> Entire applications can be automated and provisioned based on usage and resource utilization. Using the latest load-balancing tools, administrators are able to set thresholds for key applications running within the environment. \r\n<span style=\"font-weight: bold;\">Virtual layer.</span> The modern data center is now full of virtualization and virtual machines. In using solutions like Citrix’s Provisioning Server or Unidesk’s layering software technologies, administrators are able to take workload provisioning to a whole new level. Imagine being able to set a process that will kick-start the creation of a new virtual server when one starts to get over-utilized. \r\n<span style=\"font-weight: bold;\">Cloud layer.</span> This is a new and still emerging field. Still, some very large organizations are already deploying technologies like CloudStack, OpenStack, and even OpenNebula. Furthermore, they’re tying these platforms in with big data management solutions like MapR and Hadoop. What’s happening now is true cloud-layer automation. Organizations can deploy distributed data centers and have the entire cloud layer managed by a cloud-control software platform. Engineers are able to monitor workloads, how data is being distributed, and the health of the cloud infrastructure. \r\n<span style=\"font-weight: bold;\">Data center layer.</span> Although entire data center automation technologies aren’t quite here yet, we are seeing more robotics appear within the data center environment. Robotic arms already control massive tape libraries for Google and robotics automation is a thoroughly discussed concept among other large data center providers. <br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Datacenter_Automation.png","alias":"datacenter-automation"},"492":{"id":492,"title":"Enterprise Service Bus Middleware","description":" An enterprise service bus (ESB) implements a communication system between mutually interacting software applications in a service-oriented architecture (SOA). It represents a software architecture for distributed computing, and is a special variant of the more general client-server model, wherein any application may behave as server or client. ESB promotes agility and flexibility with regard to high-level protocol communication between applications. Its primary use is in enterprise application integration (EAI) of heterogeneous and complex service landscapes.\r\nThe concept of the enterprise service bus is analogous to the bus concept found in computer hardware architecture combined with the modular and concurrent design of high-performance computer operating systems. The motivation for the development of the architecture was to find a standard, structured, and general purpose concept for describing implementation of loosely coupled software components (called services) that are expected to be independently deployed, running, heterogeneous, and disparate within a network. ESB is also a common implementation pattern for service-oriented architecture, including the intrinsically adopted network design of the World Wide Web.\r\nNo global standards exist for enterprise service bus concepts or implementations. Most providers of message-oriented middleware have adopted the enterprise service bus concept as de facto standard for a service-oriented architecture. The implementations of ESB use event-driven and standards-based message-oriented middleware in combination with message queues as technology frameworks. However, some software manufacturers relabel existing middleware and communication solutions as ESB without adopting the crucial aspect of a bus concept.\r\nThe ESB is implemented in software that operates between the business applications, and enables communication among them. Ideally, the ESB should be able to replace all direct contact with the applications on the bus, so that all communication takes place via the ESB. To achieve this objective, the ESB must encapsulate the functionality offered by its component applications in a meaningful way. This typically occurs through the use of an enterprise message model. The message model defines a standard set of messages that the ESB transmits and receives. When the ESB receives a message, it routes the message to the appropriate application. Often, because that application evolved without the same message model, the ESB has to transform the message into a format that the application can interpret. A software adapter fulfills the task of effecting these transformations, analogously to a physical adapter.\r\nESBs rely on accurately constructing the enterprise message model and properly designing the functionality offered by applications. If the message model does not completely encapsulate the application functionality, then other applications that desire that functionality may have to bypass the bus, and invoke the mismatched applications directly. Doing so violates the principles of the ESB model, and negates many of the advantages of using this architecture.\r\nThe beauty of the ESB lies in its platform-agnostic nature and the ability to integrate with anything at any condition. It is important that Application Lifecycle Management vendors truly apply all the ESB capabilities in their integration products while adopting SOA. Therefore, the challenges and opportunities for EAI vendors are to provide an integration solution that is low-cost, easily configurable, intuitive, user-friendly, and open to any tools customers choose.","materialsDescription":" <span style=\"font-weight: bold;\">What is an Enterprise Service Bus (ESB)?</span>\r\nAn Enterprise Service Bus (ESB) is a type of software platform known as middleware, which works behind the scenes to aid application-to-application communication. Think of an ESB as a “bus” that picks up information from one system and delivers it to another.\r\nThe term ESB first appeared in 2002, but the technology continues to evolve, driven by the need for ever-emerging internet applications to communicate and interact with one another.\r\n<span style=\"font-weight: bold;\">Why would I want an ESB?</span>\r\nImagine that there are two systems in an organization that needs to exchange data. The technical teams that represent each system plan and implement a solution that allows these systems to communicate. A year or two later, the organization deploys several more systems that need to interact with each other as well as the existing two systems. How can all teams develop and reach an agreement on the best solution?\r\nIt becomes very complicated to manage and maintain one solution as an organization’s IT systems expand. With just 10 systems, there could be 100 different interfaces and scores of disparate technical requirements.\r\nAn ESB provides a secure, scalable and cost-effective infrastructure that enables real-time data exchange among many systems. Data from one system, known as a service provider, can be put on the enterprise service bus as a message, which is sent immediately to a service consumer of the data. If a new system wants to consume this same data, all it has to do is plug into the bus in the same manner.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Enterprise_Service_Bus_Middleware.png","alias":"enterprise-service-bus-middleware"},"495":{"id":495,"title":"Instant Communications Applications","description":" Instant messaging (IM) technology is a type of online chat that offers real-time text transmission over the Internet. A LAN messenger operates in a similar way over a local area network. Short messages are typically transmitted between two parties, when each user chooses to complete a thought and select "send". Some IM applications can use push technology to provide real-time text, which transmits messages character by character, as they are composed. More advanced instant messaging can add file transfer, clickable hyperlinks, Voice over IP, or video chat.\r\nNon-IM types of chat include multicast transmission, usually referred to as "chat rooms", where participants might be anonymous or might be previously known to each other (for example collaborators on a project that is using chat to facilitate communication). Instant messaging systems tend to facilitate connections between specified known users (often using a contact list also known as a "buddy list" or "friend list"). Depending on the IM protocol, the technical architecture can be peer-to-peer (direct point-to-point transmission) or client-server (an Instant message service center retransmits messages from the sender to the communication device).\r\nBy 2010, instant messaging over the Web was already in sharp decline, in favor of messaging features on social networks. The most popular IM platforms, such as AIM, closed in 2017, and Windows Live Messenger was merged into Skype. Today, most instant messaging takes place on messaging apps which by 2014 had more users than social networks.\r\nInstant messaging is a set of communication technologies used for text-based communication between two or more participants over the Internet or other types of networks. IM–chat happens in real-time. Of importance is that online chat and instant messaging differ from other technologies such as email due to the perceived quasi-synchrony of the communications by the users. Some systems permit messages to be sent to users not then 'logged on' (offline messages), thus removing some differences between IM and email (often done by sending the message to the associated email account).\r\nIM allows effective and efficient communication, allowing immediate receipt of acknowledgment or reply. However IM is basically not necessarily supported by transaction control. In many cases, instant messaging includes added features which can make it even more popular. For example, users may see each other via webcams, or talk directly for free over the Internet using a microphone and headphones or loudspeakers. Many applications allow file transfers, although they are usually limited in the permissible file-size.\r\nIt is usually possible to save a text conversation for later reference. Instant messages are often logged in a local message history, making it similar to the persistent nature of emails. ","materialsDescription":" <span style=\"font-weight: bold;\">What is instant messaging used for?</span>\r\nInstant messaging (IM) technology is a type of online chat that offers real-time text transmission over the Internet. A LAN messenger operates in a similar way over a local area network. Short messages are typically transmitted between two parties when each user chooses to complete a thought and select "send".\r\n<span style=\"font-weight: bold;\">What kind of protocols are used in instant messaging applications?</span>\r\nTwo of the main protocols used for instant messaging in the market today are WebSocket and XMPP.\r\n<span style=\"font-weight: bold;\">What is the difference between texting and instant messaging?</span>\r\nText messaging, or simply "texting," is a cellular phone service typically limited to 160 characters, whereas instant messaging is usually a computer session with longer message size. Both text messaging and instant messaging are often called just plain "messaging."\r\n<span style=\"font-weight: bold;\">What are the key features of instant messaging?</span>\r\nThe exchange of text has long been the chief function of instant messaging, but it is now one feature of many. The ability to insert images and emojis into messages is now standard in many clients, as are file transfers. Facebook Messenger even enables users to send money via IM.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Instant_Communications_Applications.png","alias":"instant-communications-applications"},"497":{"id":497,"title":"Backup and Recovery Reporting Software","description":" Backup and recovery describes the process of creating and storing copies of data that can be used to protect organizations against data loss. This is sometimes referred to as operational recovery. Recovery from a backup typically involves restoring the data to the original location, or to an alternate location where it can be used in place of the lost or damaged data.\r\nA proper backup copy is stored in a separate system or medium, such as tape, from the primary data to protect against the possibility of data loss due to primary hardware or software failure.\r\nThe purpose of the backup is to create a copy of data that can be recovered in the event of a primary data failure. Primary data failures can be the result of hardware or software failure, data corruption, or a human-caused event, such as a malicious attack (virus or malware), or accidental deletion of data. Backup copies allow data to be restored from an earlier point in time to help the business recover from an unplanned event.\r\nStoring the copy of the data on separate medium is critical to protect against primary data loss or corruption. This additional medium can be as simple as an external drive or USB stick, or something more substantial, such as a disk storage system, cloud storage container, or tape drive. The alternate medium can be in the same location as the primary data or at a remote location. The possibility of weather-related events may justify having copies of data at remote locations.\r\nFor best results, backup copies are made on a consistent, regular basis to minimize the amount data lost between backups. The more time passes between backup copies, the more potential for data loss when recovering from a backup. Retaining multiple copies of data provides the insurance and flexibility to restore to a point in time not affected by data corruption or malicious attacks.","materialsDescription":" <span style=\"font-weight: bold;\">What do Backup and Recovery mean?</span>\r\nBackup and recovery refer to the process of backing up data in case of a loss and setting up systems that allow that data recovery due to data loss. Backing up data requires copying and archiving computer data, so that it is accessible in case of data deletion or corruption. Data from an earlier time may only be recovered if it has been backed up.\r\nData backup is a form of disaster recovery and should be part of any disaster recovery plan.\r\nData backup cannot always restore all of a system's data and settings. For example, computer clusters, active directory servers, or database servers may need additional forms of disaster recovery because a backup and recovery may not be able to reconstitute them fully.\r\nToday, a great deal of data can be backed up when using cloud storage, which means archiving on a local system's hard drive or using external storage is not necessary. Mobile devices, in particular, can be set up using cloud technologies, allowing data to be recovered automatically.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Backup_and_Recovery_Reporting_Software.png","alias":"backup-and-recovery-reporting-software"},"499":{"id":499,"title":"SDN Software-Defined Network","description":" <span style=\"font-weight: bold; \">Software-defined networking (SDN)</span> technology is an approach to network management that enables dynamic, programmatically efficient network configuration in order to improve network performance and monitoring, making it more like cloud computing than traditional network management.\r\nSDN encompasses several types of technologies, including functional separation, network virtualization and automation through programmability. SDN solution is meant to address the fact that the static architecture of traditional networks is decentralized and complex while current networks require more flexibility and easy troubleshooting. \r\nSDN technology attempts to centralize network intelligence in one network component by disassociating the forwarding process of network packets (<span style=\"font-weight: bold; \">data plane</span>) from the routing process (<span style=\"font-weight: bold; \">control plane</span>). The control plane consists of one or more controllers which are considered as the brain of SDN network where the whole intelligence is incorporated. Originally, software defined technology focused solely on separation of the network control plane from the data plane. While the control plane makes decisions about how packets should flow through the network, the data plane actually moves packets from place to place. \r\nIn a classic SDN scenario, a packet arrives at a network switch, and rules built into the switch's proprietary firmware tell the switch where to forward the packet. These packet-handling rules are sent to the switch from the centralized controller. The switch - also known as a <span style=\"font-weight: bold; \">data plane device</span> - queries the controller for guidance as needed, and it provides the controller with information about traffic it handles. The switch sends every packet going to the same destination along the same path and treats all the packets the exact same way.\r\nSoftware defined networking solutions use an operation mode that is sometimes called adaptive or dynamic, in which a switch issues a route request to a controller for a packet that does not have a specific route. This process is separate from adaptive routing, which issues route requests through routers and algorithms based on the network topology, not through a controller.\r\nThe <span style=\"font-weight: bold;\">virtualization</span> aspect of SDN comes into play through a virtual overlay, which is a logically separate network on top of the physical network. Users can implement end-to-end overlays to abstract the underlying network and segment network traffic. This microsegmentation is especially useful for service providers and operators with multi-tenant cloud environments and cloud services, as they can provision a separate virtual network with specific policies for each tenant.","materialsDescription":"<h1 class=\"align-center\">Benefits of Software Defined Networking</h1>\r\nWith SDN software, an <span style=\"font-weight: bold; \">administrator can change any network switch's rules when necessary</span> - prioritizing, deprioritizing or even blocking specific types of packets with a granular level of control and security. This is especially helpful in a cloud computing multi-tenant architecture, because it enables the administrator to manage traffic loads in a flexible and more efficient manner. Essentially, this enables the administrator to use less expensive commodity switches and have more control over network traffic flow than ever before.\r\nOther benefits of SDN are <span style=\"font-weight: bold; \">network management</span> and <span style=\"font-weight: bold; \">end-to-end visibility.</span>A network administrator need only deal with one centralized controller to distribute policies to the connected switches, instead of configuring multiple individual devices. This capability is also a security advantage because the controller can monitor traffic and deploy security policies. If the controller deems traffic suspicious, for example, it can reroute or drop the packets.\r\nSoftware defined networking software also <span style=\"font-weight: bold; \">virtualizes hardware</span> and <span style=\"font-weight: bold; \">services </span>that were previously carried out by dedicated hardware, resulting in the touted benefits of a reduced hardware footprint and lower operational costs.\r\nAdditionally, SDN contributed to the emergence of <span style=\"font-weight: bold; \">software-defined wide area network (SD-WAN)</span> technology. SD-WAN employs the virtual overlay aspect of SDN technology, abstracting an organization's connectivity links throughout its WAN and creating a virtual network that can use whichever connection the controller deems fit to send traffic.\r\n<h1 class=\"align-center\">Are there any SDN security benefits?</h1>\r\nAs security issues become more complex at the edge of the network, it’s no wonder that network and security professionals are looking for new ways to approach network protection. Nowadays, it seems like SDN is going to be the answer. \r\n<ul><li><span style=\"font-weight: bold; \">Centralized Network Control </span></li></ul>\r\nIn a traditional network, devices (router/switches) make their own decisions locally about where and how best to send traffic. In terms of network security, SDN can be used to route data packets through a single firewall and make IDS and IPS data capture more efficient.\r\n<ul><li><span style=\"font-weight: bold; \">Simplify Configuration</span></li></ul>\r\nThe SDN makes it easier to automate configuration and improves the traceability of those configurations. The introduction of SDN network management allows dynamic programming and restructuring of network settings, which reduces the risk of DDoS attacks. It is also worth adding that SDN has automatic quarantine capabilities. \r\n<ul><li><span style=\"font-weight: bold; \">Creation of High-level Network Policies</span></li></ul>\r\n<span style=\"color: rgb(97, 97, 97); \">Rather than physically configuring security solutions, SDN facilitates the central management of security policies to make network operator roles more efficient and flexible. Moreover, SDN helps to move away from current management approaches such as SNMP/CLI and build more effective policy management. </span>\r\n<ul><li><span style=\"font-weight: bold; \"><span style=\"color: rgb(97, 97, 97); \">Easy to use Application Programming Interfaces (APIs)</span></span></li></ul>\r\n<span style=\"color: rgb(97, 97, 97); \">Cloud APIs are interfaces presented by software and play a vital role in SDN controllers and applications. Easy to use APIs help to manage network resources, improve the efficiency of IT resources, and aid integration with IT tools. Additionally, a number of good cloud security practices have been introduced recently. </span>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_SDN_Software_Defined_Network.png","alias":"sdn-software-defined-network"},"532":{"id":532,"title":"Software","description":" Computer software, or simply software, is a collection of data or computer instructions that tell the computer how to work. This is in contrast to physical hardware, from which the system is built and actually performs the work. In computer science and software engineering, computer software is all information processed by computer systems, programs, and data. Computer software includes computer programs, libraries and related non-executable data, such as online documentation or digital media. Computer hardware and software require each other and neither can be realistically used on its own.\r\nAt the lowest programming level, executable code consists of machine language instructions supported by an individual processor — typically a central processing unit (CPU) or a graphics processing unit (GPU). A machine language consists of groups of binary values signifying processor instructions that change the state of the computer from its preceding state. For example, an instruction may change the value stored in a particular storage location in the computer—an effect that is not directly observable to the user. An instruction may also invoke one of many input or output operations, for example displaying some text on a computer screen; causing state changes that should be visible to the user. The processor executes the instructions in the order they are provided, unless it is instructed to "jump" to a different instruction, or is interrupted by the operating system. As of 2015, most personal computers, smartphone devices, and servers have processors with multiple execution units or multiple processors performing computation together, and computing has become a much more concurrent activity than in the past.\r\nThe majority of software is written in high-level programming languages. They are easier and more efficient for programmers because they are closer to natural languages than machine languages. High-level languages are translated into machine language using a compiler or an interpreter or a combination of the two. Software may also be written in a low-level assembly language, which has strong correspondence to the computer's machine language instructions and is translated into machine language using an assembler.","materialsDescription":" <span style=\"font-weight: bold; \">What is software?</span>\r\nSometimes abbreviated as SW and S/W, software is a collection of instructions that enable the user to interact with a computer, its hardware, or perform tasks. Without software, most computers would be useless. For example, without your Internet browser software, you could not surf the Internet or read this page. Without an operating system, the browser could not run on your computer. The picture shows a Microsoft Excel box, an example of a spreadsheet software program.\r\n<span style=\"font-weight: bold; \">How do you get software?</span>\r\nSoftware can be purchased at a retail computer store or online and come in a box containing all the disks (floppy diskette, CD, DVD, or Blu-ray), manuals, warranty, and other documentation.\r\nSoftware can also be downloaded to a computer over the Internet. Once downloaded, setup files are run to start the installation process on your computer.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Free software</span></span>\r\nThere are also a lot of free software programs available that are separated into different categories.\r\n<ul><li>Shareware or trial software is software that gives you a few days to try the software before you have to buy the program. After the trial time expires, you'll be asked to enter a code or register the product before you can continue to use it.</li><li>Freeware is completely free software that never requires payment, as long as it is not modified.</li><li>Open-source software is similar to freeware. Not only is the program given away free, but the source code used to make the program is also, allowing anyone to modify the program or view how it was created.</li></ul>\r\n<span style=\"font-weight: bold; \">How do you use computer software?</span>\r\nOnce the software is installed on the computer hard drive, the program can be used anytime by finding the program on the computer. On a Windows computer, a program icon is added to the Start menu or Start screen, depending on your version of Windows.\r\n<span style=\"font-weight: bold;\">How to maintain software?</span>\r\nAfter the software is installed on your computer, it may need to be updated to fix any found errors. Updating a program can be done using software patches. Once updates are installed, any problems that may have been experienced in the program will no longer occur.\r\n<span style=\"font-weight: bold;\">How is software created and how does it work?</span>\r\nA computer programmer (or several computer programmers) writes the instructions using a programming language, defining how the software should operate on structured data. The program may then be interpreted or compiled into machine code.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Software.png","alias":"software"},"705":{"id":705,"title":"SEO & SEM","description":"SEO is a key part of your digital marketing strategy and some knowledge is essential no matter what area of digital marketing you specialize in.\r\nSearch Engine Optimization (SEO) refers to the process by which search engines “crawl” content to see how effective it will be to attract traffic. Search engines will assess a number of things in a website (such as keywords, tags, and link titles) and rank it for its capacity to attract organic traffic based on a variety of factors.\r\nSearch Engine Marketing (SEM) is a descriptor that incorporates various types of paid search advertising. This is the type of thing that you’ll see as Google ad and usually ends up on the top of a page list. Usually, this has a to do with keyword placement and usage and that’s one reason why doing it well can require some extra knowledge and strategy.\r\nHow are SEO and SEM Complementary?\r\nSEO and SEM both rely heavily on keywords to drive traffic to business websites and web pages. Though the marketing techniques used for each are different, they are both focused on traffic flows and how these relate to marketing activities. People will use search engines to search for something that they’re looking for, and they’ll be able to find it by the organic results (SEO) or by the paid results (SEM).\r\nMost people search online before buying anything, so having a strong presence in search is crucial and using a strategic combination of both can boost your visibility in the long term.\r\nSEO is for organic traffic – so that’s unpaid or free listings, and SEM is for targeted ads that you pay for. They can be complementary but only if the website itself is SEO-friendly first, then SEM has a greater chance of being successful.\r\nSEO is the foundation for good SEM and when you have each set up properly, you have a better chance of getting high-quality traffic and improving conversion rates. Once you have an SEO-friendly site and sponsored ads that are targeted properly using the right keywords, you have more chance of showing up at the top of paid searches. But you have to have your SEO in place in order for Google to see you as a credible website.\r\nIf your website is on the newer side, you can prioritize your PPC campaign first as it can take a while for SEO rankings to become established, but don’t ignore your SEO during this process.<br /><br />","materialsDescription":"<span style=\"font-weight: bold;\">What is SEO?</span>\r\nSEO is essentially a component of the larger category, SEM. According to Google’s Knowledge Graph, search engine optimization is “the process of maximizing the number of visitors to a particular website by ensuring that the site appears high on the list of results returned by a search engine.”\r\nThe SEO industry is continually changing due to the frequent changes made to Google’s algorithm. But, there is one aspect of SEO that stays constant: SEO is made up of On-Page and Off-Page activities.\r\n<span style=\"font-weight: bold;\">What Components Does SEO Include?</span>\r\nAs stated above, SEO is comprised of two different activities:\r\n<span style=\"font-style: italic;\">On-Page SEO</span> includes incorporating selective keyword naturally into title tags, meta descriptions, heading tags, alt text, etc.; blog posts and page copy that is written and optimized with quality; clean and formatting page URLS; optimized page load speed; Google authorship incorporated; social sharing integration within your content and much more.\r\n<span style=\"font-style: italic;\">Off-Page SEO</span> includes creating a high quality, natural backlink profile (aka having other high-quality/authoritative sites link to your site naturally); social sharing signals; social bookmarking (Stumbleupon, Reddit), and so on.\r\n<span style=\"font-weight: bold;\">What Is search Engine Marketing (SEM)?</span>\r\nAccording to Wikipedia, “Search engine marketing is a form of Internet marketing that involves the promotion of websites by increasing their visibility in search engine results pages (SERPS) through optimization and advertising.” SEM includes SEO tactics, as well as several other search marketing tactics.\r\n<span style=\"font-weight: bold;\">What Components Does SEM Include?</span>\r\nOther than search engine optimization, SEM includes the use of paid search, such as pay per click (PPC) listings and advertisements. Most of the time, SEM strictly includes PPC campaigns and activities, but if you use SEO and paid search, that falls under SEM efforts.\r\n<span style=\"font-weight: bold;\">What Is the Main Difference Between SEO and SEM?</span>\r\nThe main difference between these two terms is that search engine optimization is simply a component of search engine marketing. As mentioned above, SEM includes components of paid search, such as PPC and also SMM (social media marketing).\r\nIt is important to note that you should never use the terms SEO and SEM interchangeably because although they work hand in hand, they are not the same term.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_SEO_SEM.png","alias":"seo-sem"},"750":{"id":750,"title":"Biometric Identification","description":"<p itemprop=\"headline\">Biometric systems use people’s intrinsic physical characteristics to verify their identification. The characteristics that can be used by biometric systems include fingerprints, facial identification systems, voice recognition systems and in new developments – the analysis of DNA. Biometric security systems are applied wherever there is a need for personal identification where control of access to material objects or information is required.</p>\r\n<p itemprop=\"headline\" class=\"align-center\"><span style=\"font-weight: bold; \">Types of biometric identification</span></p>\r\n<ul><li><span style=\"font-weight: bold; \">DNA Matching.</span> The identification of an individual using the analysis of segments from DNA.</li><li><span style=\"font-weight: bold; \">Ear.</span> The identification of an individual using the shape of the ear.</li><li><span style=\"font-weight: bold; \">Eyes - Iris Recognition.</span> The use of the features found in the iris to identify an individual.</li><li><span style=\"font-weight: bold; \">Eyes - Retina Recognition.</span> The use of patterns of veins in the back of the eye to accomplish recognition.</li><li><span style=\"font-weight: bold; \">Face Recognition. </span>The analysis of facial features or patterns for the authentication or recognition of an individuals identity. Most face recognition systems either use eigenfaces or local feature analysis.</li><li><span style=\"font-weight: bold; \">Fingerprint Recognition.</span> The use of the ridges and valleys (minutiae) found on the surface tips of a human finger to identify an individual.</li><li><span style=\"font-weight: bold; \">Finger Geometry Recognition.</span> The use of 3D geometry of the finger to determine identity.</li><li><span style=\"font-weight: bold; \">Gait.</span> The use of an individuals walking style or gait to determine identity.</li><li><span style=\"font-weight: bold; \">Odour. </span>The use of an individuals odor to determine identity.</li><li><span style=\"font-weight: bold; \">Hand Geometry Recognition. </span>The use of the geometric features of the hand such as the lengths of fingers and the width of the hand to identify an individual.</li><li><span style=\"font-weight: bold; \">Typing Recognition. </span>The use of the unique characteristics of a persons typing for establishing identity.</li><li><span style=\"font-weight: bold; \">Hand Vein Recognition. </span>Vein recognition is a type of biometrics that can be used to identify individuals based on the vein patterns in the human finger or palm.</li><li><span style=\"font-weight: bold; \">Voice - Speaker Identification. </span>Identification is the task of determining an unknown speaker’s identity. Speaker identification is a 1:N (many) match where the voice is compared against N templates. Speaker identification systems can also be implemented covertly without the user’s knowledge to identify talkers in a discussion, alert automated systems of speaker changes, check if a user is already enrolled in a system, etc.</li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Voice - Speaker Verification/Authentication.</span>The use of the voice as a method of determining the identity of a speaker for access control. If the speaker claims to be of a certain identity and the voice is used to verify this claim. Speaker verification is a 1:1 match where one speaker’s voice is matched to one template (also called a “voice print” or “voice model”). Speaker verification is usually employed as a “gatekeeper” in order to provide access to a secure system (e.g.: telephone banking). These systems operate with the user’s knowledge and typically require their cooperation.</span></li><li> <span style=\"font-weight: bold; \">Signature Recognition.</span> The authentication of an individual by the analysis of handwriting style, in particular the signature. There are two key types of digital handwritten signature authentication, Static and Dynamic. Static is most often a visual comparison between one scanned signature and another scanned signature, or a scanned signature against an ink signature. Technology is available to check two scanned signatures using advances algorithms. Dynamic is becoming more popular as ceremony data is captured along with the X,Y,T and P Coordinates of the signor from the signing device. This data can be utilised in a court of law using digital forensic examination tools, and to create a biometric template from which dynamic signatures can be authenticated either at time of signing or post signing, and as triggers in workflow processes.</li></ul>\r\n<br /><br />","materialsDescription":"<h1 class=\"align-center\"> Biometric Identification or Biometric Authentication?<span style=\"font-weight: bold; \"><br /></span></h1>\r\n<span style=\"font-weight: bold; \">Biometric identification</span> answers the question “who are you” and can be applied to both physical and digital scenarios. It is an established solution that is being used in many applications including law enforcement, defense, and border control.\r\nBiometric identification system usually applies to a situation where an organization needs to identify a person. The organization captures a biometric from that individual and then searches a biometric id system repository in an attempt to correctly identify the person. The biometric repository could be managed by a law enforcement agency, such as the Integrated Automated Fingerprint System (IAFIS) run by the FBI in the USA, or be part of a national identity system like India’s UIDAI system.\r\n<span style=\"font-weight: bold; \">Biometric authentication </span>asks the question “can you prove who you are” and is predominantly related to proof of identity in digital scenarios. A <span style=\"font-size:10pt; font-family:Arial; font-style:normal; \">biometric identity verification</span>system will challenge someone to prove their identity and the person has to respond in order to allow them access to a system or service.\r\nBiometric authentication involves use of a factor that is something a person is – a biometric identifier from a person can include a fingerprint, their voice, face, or even their behavior. This biometric is indexed against other identifiers, such as a user id or employee number, with the identifier being matched against a single stored biometric template – one-to-one match.\r\n<h1 class=\"align-center\">Where is biometric identification technology used?</h1>\r\nHistorically, applications using have been predominantly initiated by authorities for military access control, criminal or civil identification under a tightly regulated legal and technical framework. \r\nToday, sectors, including banking, retail, and mobile commerce, are demonstrating a real appetite for the benefits of biometric identity systems.<br />Most importantly, awareness and acceptance have been boosted in the past seven years, as millions of smartphone users are unlocking their phones with a fingerprint or a face. The most typical use cases of biometric technologies are:\r\n<ul><li>Law enforcement and public security (criminal/suspect identification)</li><li>Military (enemy/ally identification)</li><li>Border, travel, and migration control (traveler/migrant/passenger identification)</li><li>Civil identification (citizen/resident/voter identification)</li><li>Healthcare and subsidies (patient/beneficiary/healthcare professional identification)</li><li>Physical and logical access (owner/user/employee/contractor/partner identification)</li><li>Commercial applications (consumer/customer identification)</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Biometric_Identification.png","alias":"biometric-identification"},"752":{"id":752,"title":"Voice Recognition","description":"<span style=\"font-weight: bold;\">Voice</span> or <span style=\"font-weight: bold;\">speaker recognition </span>is the ability of a machine or program to receive and interpret dictation or to understand and carry out spoken commands. Voice recognition has gained prominence and use with the rise of AI and intelligent assistants, such as Amazon's Alexa, Apple's Siri and Microsoft's Cortana.<br />Voice recognition systems enable consumers to interact with technology simply by speaking to it, enabling hands-free requests, reminders and other simple tasks.\r\n<span style=\"font-weight: bold;\">Voice recognition technology on computers</span> requires that analog audio be converted into digital signals, known as analog-to-digital conversion. For a computer to decipher a signal, it must have a digital database, or vocabulary, of words or syllables, as well as a speedy means for comparing this data to signals. The speech patterns are stored on the hard drive and loaded into memory when the program is run. A comparator checks these stored patterns against the output of the A/D converter - an action called pattern recognition.\r\nIn practice, the size of a speech recognition system effective vocabulary is directly related to the random access memory capacity of the computer in which it is installed. A voice recognition program runs many times faster if the entire vocabulary can be loaded into RAM, as compared with searching the hard drive for some of the matches. \r\nWhile <span style=\"font-weight: bold;\">voice recognition technology </span>originated on PCs, it has gained acceptance in both business and consumer spaces <span style=\"font-weight: bold;\">on mobile devices and in home assistant products</span>. The popularity of smartphones opened up the opportunity to add voice recognition technology into consumer pockets, while home devices, like Google Home and Amazon Echo, brought voice recognition technology into living rooms and kitchens. Voice recognition, combined with the growing stable of internet of things sensors, has added a technological layer to many consumer products that previously lacked any smart capabilities.\r\nAs<span style=\"font-weight: bold;\"> uses for voice recognition technology</span> grow and more users interact with it, the companies implementing speak recognition software will have more data and information to feed into the neural networks that power voice recognition systems, thus improving the capabilities and accuracy of the automatic speech recognition products.<br />The uses for voice recognition have grown quickly as AI, machine learning and consumer acceptance have matured. In-home digital assistants from Google to Amazon to Apple have all implemented voice recognition software to interact with users. The way <span style=\"font-weight: bold;\">consumers use voice recognition technology</span> varies depending on the product, but it can include transcribing speech to text converter, setting up reminders, searching the internet, and responding to simple questions and requests, such as playing music or sharing weather or traffic information.\r\nThe government is also looking for ways to use voice recognition technology and voice identification for security purposes. The National Security Agency (the official U.S. cryptologic organization of the United States Intelligence Community under the Department of Defense) has used voice recognition systems dating back to 2004.<br /><br />","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What is voice recognition?</span></h1>\r\n<p class=\"align-left\">Voice recognition is an alternative to typing on a keyboard. Put simply, you talk to the computer and your words appear on the screen. The software has been developed to provide a fast method of writing on a computer and can help people with a variety of disabilities. It is useful for people with physical disabilities who often find typing difficult, painful or impossible. Voice-recognition software can also help those with spelling difficulties, including users with dyslexia, because recognised words are almost always correctly spelled.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What is voice recognition software?</span></h1>\r\n<p class=\"align-left\">Voice-recognition software programmes work by analysing sounds and converting them to text. Once correctly set up, the systems should recognise around 95% of what is said if you speak clearly. Several programmes are available that provide computer speech recognition. These systems have mostly been designed for Windows operating systems, however programmes are also available for Mac OS X. In addition to third-party software, there are also voice-recognition programmes built in to the operating systems of Windows Vista and Windows 7, 8, 10. Most specialist voice applications include the software, a microphone headset, a manual and a quick reference card. You connect the microphone to the computer, either into the soundcard or via a USB or similar connection.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the types of speech recognition?</span></h1></header>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">There are two types of speech recognition.</span> One is called speaker–dependent and the other is speaker–independent. Speaker–dependent software is commonly used for dictation software, while speaker–independent software is more commonly found in telephone applications.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Speaker–dependent</span> software works by learning the unique characteristics of a single person's voice, in a way similar to voice recognition. New users must first "train" the voice recognition systems product by speaking to it, so the computer can analyze how the person talks. This often means users have to read a few pages of text to the computer before they can use the voice recogniser.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Speaker–independent</span> software is designed to recognize anyone's voice, so no training is involved. This means it is the only real option for applications such as interactive voice response systems — where businesses can't ask callers to read pages of text before using the system. The downside is that speaker–independent software is generally less accurate than speaker–dependent software.</p>\r\n<p class=\"align-left\">Voice recognition engines that are speaker independent generally deal with this fact by limiting the grammars they use. By using a smaller list of recognized words, the speech engine is more likely to correctly recognize what a speaker said.</p>\r\n<p class=\"align-left\">This makes speaker–independent software ideal for most IVR systems, and any application where a large number of people will be using the same system. Speaker dependent software is used more widely in dictation software, where only one person will use the system and there is a need for a large grammar.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the voice recognition applications?</span></h1>\r\n<p class=\"align-left\">The technology is gaining popularity in many areas and has been successful in the following:</p>\r\n<ul><li><span style=\"font-weight: bold;\">Device control. </span>Just saying "OK Google" to an Android phone fires up a system that is all ears to your voice commands.</li><li><span style=\"font-weight: bold;\">Car Bluetooth systems.</span> Many cars are equipped with a system that connects its radio mechanism to your smartphone through Bluetooth. You can then make and receive calls without touching your smartphone, and can even dial numbers by just saying them.</li><li><span style=\"font-weight: bold;\">Voice to speech transcription.</span> In areas where people have to type a lot, some intelligent software captures their spoken words and transcribe them into text. This is current in the certain word processing software. Voice transcription also works with visual voicemail.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What is dictation software?</span></h1>\r\n<p class=\"align-left\"></p>\r\nWith the best dictation software, you can compose memos, emails, speeches, and other writing using voice translator speech to text. Some dictation apps also give you the power to control your computer or mobile device with spoken words, too, letting you open apps and navigate the web when you aren't able to or don't want to with your fingers. \r\n<p class=\"align-left\">Dictation apps have a variety of use cases. They're well known among the accessibility community, as not everyone has full and dexterous use of their fingers and hands for typing, moving a mouse, or tapping a touchscreen. They're also quite popular with productivity enthusiasts because once you get comfortable dictating, it's typically faster than typing. Dictating also enables multitasking. You can write while walking, cooking, or even breastfeeding.</p>\r\n<p class=\"align-left\">Some people also find that writing by dictating silences their internal editor. You might be more inclined to get all your thoughts out first and review them later, rather than revising ideas as you form them.</p>\r\n<p class=\"align-left\">In the last few years, dictation software has become more readily available, easier to use, and much less expensive. Also sometimes called voice-to-text apps or voice recognition apps, these tools turn your spoken words into writing on the screen quickly and accurately. </p>\r\n<p class=\"align-left\">Some best voice recognition software are standalone software programs while others are features that come inside other apps or operating systems. Take Google Docs Voice Typing, for example. It's a feature inside Google Docs, rather than a standalone app. You can use it to write in Google Docs as well as edit and format your text.<br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Voice_Recognition.png","alias":"voice-recognition"},"780":{"id":780,"title":"CAD for architecture and construction - Computer-Aided Design","description":"Computer-aided design (CAD) is the use of computers (or workstations) to aid in the creation, modification, analysis or optimization of a design. CAD software is used to increase the productivity of the designer, improve the quality of design, improve communications through documentation and to create a database for manufacturing. CAD output is often in the form of electronic files for print, machining or other manufacturing operations. The term CADD (for Computer Aided Design and Drafting) is also used.\r\nCAD may be used to design curves and figures in two-dimensional (2D) space or curves, surfaces and solids in three-dimensional (3D) space.\r\nCAD is an important industrial art extensively used in many applications, including architectural design, prosthetics and many more.\r\nSoftware for architecture - systems designed specifically for architects, whose tools allow you to build drawings and models from familiar objects (walls, columns, floors, etc.), to design buildings and facilities for industrial and civil construction. These programs have the tools to build three-dimensional models and obtain all the necessary working documentation and support modern technology of information modeling of buildings.<br /><br />","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What is a CAD drafter or CAD Designer?</span></h1>\r\nEverything around us that is manufactured begins with an idea in a written plan. When these plans require illustrations or drawings to convey meaning, a CAD drafter is needed to prepare these ideas in graphic forms of communication. Drafters translate ideas and rough sketches of other professionals, such as architects and engineers, into scaled detail (or working) drawings. A CAD designer often prepares the plans and rough sketches for an architect or engineer. The designer has more education and thus more responsibility than the drafter but less than an architect or engineer.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What software do architects use?</span></h1>\r\n<p class=\"align-left\">Before computer-aided design software, architects relied solely on hand drawings and handmade architecture models to communicate their designs. With the evolution of technology and the architecture industry, architectural drafting software has changed the way architects plan and design buildings. Implementing 2D and 3D architecture software allows designers to draft at greater speed, test ideas and determine consistent project workflows. Advancements in rendering software provide architects and their clients with the ability to visually experience designs before a project is realized.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Is CAD 2D or 3D?</span></h1>\r\n<p class=\"align-left\">A common misconception surrounding CAD is that it is a 3D architecture software modeling tool only. However, CAD can be used as a 2D drawing tool as well. Construction designers might use a CAD tool that only works in 2D while architects might work in a 3D software architecture tools that has a 2D converter. It is highly dependent upon the actual platform used. This can be convenient because a company might only use a 2D tool and can pay for that tool alone. However, as construction centers around 3D modeling software for architecture and informational models, it will be harder for companies who only to use a 2D tool.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What is CAD used for in construction?</span></h1>\r\n<p class=\"align-left\">There are a lot of uses for CAD in construction. Subcontractor’s designers can take the drawings made by the architect and add in additional necessary details to ensure constructability. From there they have a plan that they can work off of and check their work against. Companies have already done this to a degree of success. Some companies were able to use a combination of drones and 3D models to notice issues with the construction. Specifically, a company can overlay their live drone footage with the model. They could note that the foundation would be off and make corrections.</p>\r\n<p class=\"align-left\">Architecture planning software benefits contractors because the drawings and plans can be easily stored in the cloud. This allows for contractors to use their plans at any location. Also, if they are included in a shared file for the project, they can easily see changes to the plans. So, a subcontractor could quickly determine which changes were made, by who, and how it will impact construction.</p>\r\n<p class=\"align-left\">Another benefit of professional architecture software is it is more accurate than manual drawings. It’s easier for construction design software than it is when it’s manual. And it’s easier for subcontractors to add details than it is in manual drawings.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What architects’ tools have been transformed by technology?</span></h1>\r\nWorking methods that previously resulted in only the documentation of an idea are now moving toward the realization of a full virtual copy of a building and all its complex components before a single nail is hammered. As such, architects’ tools that used to be physical, like pens and pencils, are now mere basics in a virtual toolbox with capabilities an analog architect couldn’t even fathom. The breakneck pace of this change is good reason to reflect on the history of these architect software virtual tools by comparing them to their physical forebears.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Drafting Arm vs. Dynamic Input. </span>Appearing like an alien appendage affixed to a drawing board, a drafting arm originally consolidated a variety of tasks completed with separate rulers, straightedges and protractors into a single versatile tool. AutoCAD’s crosshair reticle, for example, once relied on manual input with compass-style designations before it featured point-and-click functionality with real-time metrics following it around the screen.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Tape Measure vs. Surveying App.</span> Documenting an existing building in order to plan its transformation is likely one of the most frequent tasks architects complete. Until recently, the only way to correctly do this was by hand, with a tape measure, pen and paper. Since the advent of infrared scanners, depth-sensing cameras and software that can communicate with them, the time-intensive process of surveying an existing space has been cut to a fraction of what it once was.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Drafting Template vs. Premade 3-D Models.</span> In the days of hand-drafting, adding furniture to a drawing meant choosing an appropriately scaled object from a stencil and tracing it. Today’s sophisticated equivalent that architecture software programs offer allows an infinite number of premade models to be brought into a wide range of design software with a single click. Despite technological advances in this practice, the old method may actually be advantageous due to its reliance on abstraction because choosing realistically detailed furnishings for an early design scheme often prompts cosmetic decisions long before they need to be made.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Electric Eraser vs. Undo.</span> The most simple, and, for this reason, the most underappreciated, transformation an architect’s tools have undergone between physical and virtual methods is the ease with which one can now reverse the work they’ve done. Allowing what essentially amounts to time travel, the Undo function is universal to almost all software programs and as such is often taken for granted. Prior to this wonderful invention, the savviest architects wielded handheld electric erasers allowing them to salvage large drawing sets in the event of a drafting mistake or last-minute design change.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Blueprint Machine vs. Inkjet Plotter. </span>If you hang around an architecture firm long enough, you might hear older designers talk about using a blueprint machine. Originally the premier method for producing copies of drawings, blueprint machines involved rolling an original drawing through a chemical mixture that reproduced the image on a special type of paper. For some time now, digital plotters have removed manual labor from the equation, being fed information directly from a virtual drawing file.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Digitizer Tablet vs. Touchscreen Workstation.</span> Early iterations of digital drafting were often paired with a digitizer: a special keyboard that could choose commands or be directly drawn on. Software used in architecture eventually got better at incorporating a keyboard and mouse, but nowadays the tide might be turning back to a hands-on approach as devices like Microsoft’s Surface Studio are pushing an interface with touch-heavy tools just for architects. Though currently limited to apps for sketching and drawing review, the way architects work could be changed forever if a large influential company like Autodesk or Graphisoft were to fully embrace touchscreen capabilities.</li></ul>\r\n\r\n<p class=\"align-left\"><br /><br /> <br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_CAD.png","alias":"cad-for-architecture-and-construction-computer-aided-design"},"782":{"id":782,"title":"NGFW - next-generation firewall","description":"A next-generation firewall (NGFW) is a part of the third generation of firewall technology that is implemented in either hardware or software and is capable of detecting and blocking sophisticated attacks by enforcing security policies at the application, port and protocol levels.\r\nNGFWs typically feature advanced functions including:\r\n<ul><li>application awareness;</li><li>integrated intrusion prevention systems (IPS);</li><li>identity awareness -- user and group control;</li><li>bridged and routed modes;</li><li> the ability to use external intelligence sources.</li></ul>\r\nOf these offerings, most next-generation firewalls integrate at least three basic functions: enterprise firewall capabilities, an intrusion prevention system (IPS) and application control.\r\nLike the introduction of stateful inspection in traditional firewalls, NGFWs bring additional context to the firewall's decision-making process by providing it with the ability to understand the details of the web application traffic passing through it and to take action to block traffic that might exploit vulnerabilities.\r\nThe different features of next-generation firewalls combine to create unique benefits for users. NGFWs are often able to block malware before it enters a network, something that wasn't previously possible.\r\nNGFWs are also better equipped to address advanced persistent threats (APTs) because they can be integrated with threat intelligence services. NGFWs can also offer a low-cost option for companies trying to improve basic device security through the use of application awareness, inspection services, protection systems and awareness tools.<br /><br />","materialsDescription":"<span style=\"font-weight: bold;\">What is a next-generation firewall (NGFW)?</span>\r\nA NGFW contains all the normal defenses that a traditional firewall has as well as a type of intrusion prevention software and application control, alongside other additional security features. NGFWs are also capable of deep packet inspection, which enables more robust filters.\r\nIntrusion prevention software monitors network activity to detect and stop vulnerability exploits from occurring. This is usually done by monitoring for breaches against the network policies in place as a breach is usually indicative of malicious activity.\r\nApplication control software simply sets up a hard filter for programs that are trying to send or receive data over the Internet. This can either be done by a blacklist (programs in the filter are blocked) or by a whitelist (programs not in the filter are blocked).","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_NGFW.png","alias":"ngfw-next-generation-firewall"},"786":{"id":786,"title":"IaaS - computing","description":"Cloud computing is the on demand availability of computer system resources, especially data storage and computing power, without direct active management by the user. The term is generally used to describe data centers available to many users over the Internet. Large clouds, predominant today, often have functions distributed over multiple locations from central servers. If the connection to the user is relatively close, it may be designated an edge server.\r\nInfrastructure as a service (IaaS) are online services that provide high-level APIs used to dereference various low-level details of underlying network infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc. A hypervisor, such as Xen, Oracle VirtualBox, Oracle VM, KVM, VMware ESX/ESXi, or Hyper-V, LXD, runs the virtual machines as guests. Pools of hypervisors within the cloud operational system can support large numbers of virtual machines and the ability to scale services up and down according to customers' varying requirements.\r\nTypically IaaS involve the use of a cloud orchestration technology like Open Stack, Apache Cloudstack or Open Nebula. This manages the creation of a virtual machine and decides on which hypervisor (i.e. physical host) to start it, enables VM migration features between hosts, allocates storage volumes and attaches them to VMs, usage information for billing and lots more.\r\nAn alternative to hypervisors are Linux containers, which run in isolated partitions of a single Linux kernel running directly on the physical hardware. Linux cgroups and namespaces are the underlying Linux kernel technologies used to isolate, secure and manage the containers. Containerisation offers higher performance than virtualization, because there is no hypervisor overhead. Also, container capacity auto-scales dynamically with computing load, which eliminates the problem of over-provisioning and enables usage-based billing.\r\nIaaS clouds often offer additional resources such as a virtual-machine disk-image library, raw block storage, file or object storage, firewalls, load balancers, IP addresses, virtual local area networks (VLANs), and software bundles.\r\nThe NIST's definition of cloud computing defines Infrastructure as a Service as:\r\n<ul><li>The capability provided to the consumer is to provision processing, storage, networks, and other fundamental computing resources where the consumer is able to deploy and run arbitrary software, which can include operating systems and applications.</li><li>The consumer does not manage or control the underlying cloud infrastructure but has control over operating systems, storage, and deployed applications; and possibly limited control of select networking components (e.g., host firewalls).</li></ul>\r\nAccording to the Internet Engineering Task Force (IETF), the most basic cloud-service model is that of providers offering IT infrastructure — virtual machines and other resources — as a service to subscribers.\r\nIaaS-cloud providers supply these resources on-demand from their large pools of equipment installed in data centers. For wide-area connectivity, customers can use either the Internet or carrier clouds (dedicated virtual private networks). To deploy their applications, cloud users install operating-system images and their application software on the cloud infrastructure. In this model, the cloud user patches and maintains the operating systems and the application software. Cloud providers typically bill IaaS services on a utility computing basis: cost reflects the amount of resources allocated and consumed.","materialsDescription":" <span style=\"font-weight: bold; \">Cloud Computing Basics</span>\r\nWhether you are running applications that share photos to millions of mobile users or you’re supporting the critical operations of your business, a cloud services platform provides rapid access to flexible and low cost IT resources. With cloud computing, you don’t need to make large upfront investments in hardware and spend a lot of time on the heavy lifting of managing that hardware. Instead, you can provision exactly the right type and size of computing resources you need to power your newest bright idea or operate your IT department. You can access as many resources as you need, almost instantly, and only pay for what you use.\r\n<span style=\"font-weight: bold; \">How Does Cloud Computing Work?</span>\r\nCloud computing provides a simple way to access servers, storage, databases and a broad set of application services over the Internet. A Cloud services platform such as Amazon Web Services owns and maintains the network-connected hardware required for these application services, while you provision and use what you need via a web application.\r\n<span style=\"font-weight: bold; \">Six Advantages and Benefits of Cloud Computing</span>\r\n<span style=\"font-weight: bold; \">Trade capital expense for variable expense</span>\r\nInstead of having to invest heavily in data centers and servers before you know how you’re going to use them, you can only pay when you consume computing resources, and only pay for how much you consume.\r\n<span style=\"font-weight: bold; \">Benefit from massive economies of scale</span>\r\nBy using cloud computing, you can achieve a lower variable cost than you can get on your own. Because usage from hundreds of thousands of customers are aggregated in the cloud, providers can achieve higher economies of scale which translates into lower pay as you go prices.\r\n<span style=\"font-weight: bold; \">Stop guessing capacity</span>\r\nEliminate guessing on your infrastructure capacity needs. When you make a capacity decision prior to deploying an application, you often either end up sitting on expensive idle resources or dealing with limited capacity. With cloud computing, these problems go away. You can access as much or as little as you need, and scale up and down as required with only a few minutes notice.\r\n<span style=\"font-weight: bold; \">Increase speed and agility</span>\r\nIn a cloud computing environment, new IT resources are only ever a click away, which means you reduce the time it takes to make those resources available to your developers from weeks to just minutes. This results in a dramatic increase in agility for the organization, since the cost and time it takes to experiment and develop is significantly lower.\r\n<span style=\"font-weight: bold; \">Stop spending money on running and maintaining data centers</span>\r\nFocus on projects that differentiate your business, not the infrastructure. Cloud computing lets you focus on your own customers, rather than on the heavy lifting of racking, stacking and powering servers.\r\n<span style=\"font-weight: bold; \">Go global in minutes</span>\r\nEasily deploy your application in multiple regions around the world with just a few clicks. This means you can provide a lower latency and better experience for your customers simply and at minimal cost.\r\n<span style=\"font-weight: bold;\">Types of Cloud Computing</span>\r\nCloud computing has three main types that are commonly referred to as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Selecting the right type of cloud computing for your needs can help you strike the right balance of control and the avoidance of undifferentiated heavy lifting.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS_computing.png","alias":"iaas-computing"},"789":{"id":789,"title":"IaaS - storage","description":"IaaS is an abbreviation that stands for Infrastructure as a Service (“infrastructure as a service”). This model provides for a cloud provider to provide the client with the necessary amount of computing resources - virtual servers, remote workstations, data warehouses, with or without the provision of software - and software deployment within the infrastructure remains the client's prerogative. In essence, IaaS is an alternative to renting physical servers, racks in the data center, operating systems; instead, the necessary resources are purchased with the ability to quickly scale them if necessary. In many cases, this model may be more profitable than the traditional purchase and installation of equipment, here are just a few examples:\r\n<ul><li>if the need for computing resources is not constant and can vary greatly depending on the period, and there is no desire to overpay for unused capacity;</li><li>when a company is just starting its way on the market and does not have working capital in order to buy all the necessary infrastructure - a frequent option among startups;</li><li>there is a rapid growth in business, and the network infrastructure must keep pace with it;</li><li>if you need to reduce the cost of purchasing and maintaining equipment;</li><li>when a new direction is launched, and it is necessary to test it without investing significant funds in resources.</li></ul>\r\nIaaS can be organized on the basis of a public or private cloud, as well as by combining two approaches - the so-called. “Hybrid cloud”, created using the appropriate software.","materialsDescription":" IaaS or Infrastructure as a service translated into Russian as “Infrastructure as a service”.\r\n"Infrastructure" in the case of IaaS, it can be virtual servers and networks, data warehouses, operating systems.\r\n“As a service” means that the cloud infrastructure components listed above are provided to you as a connected service.\r\nIaaS is a cloud infrastructure utilization model in which the computing power is provided to the client for independent management.\r\n<span style=\"font-weight: bold;\">What is the difference from PaaS and SaaS?</span>\r\nFrequently asked questions, what distinguishes IaaS, PaaS, SaaS from each other? What is the difference? Answering all questions, you decide to leave in the area of responsibility of its IT specialists. It requires only time and financial costs for your business.\r\n<span style=\"font-weight: bold;\">Who is responsible for what?</span>\r\nIn the case of using IaaS models, a company can independently use resources: install and run software, exercise control over systems, applications, and virtual storage systems.\r\nFor example, networks, servers, servers and servers. The IaaS service provider manages its own software and operating system, middleware and applications, is responsible for the infrastructure during the purchase, installation and configuration.\r\n<span style=\"font-weight: bold;\">Why do companies choose IaaS?</span>\r\nScaling capabilities. All users have access to resources, and you must use all the resources you need.\r\nCost savings. As a rule, the use of cloud services costs the company less than buying its own infrastructure.\r\nMobility. Ability to work with conventional applications.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS_storage.png","alias":"iaas-storage"},"791":{"id":791,"title":"Vulnerability Scanner","description":" A <span style=\"font-weight: bold;\">vulnerability scanner</span> is a computer program designed to assess computers, network vulnerability or applications for known weaknesses. In plain words, these scanners are used to discover the weaknesses of a given system. They are utilized in the identification and detection of vulnerabilities arising from mis-configurations or flawed programming within a network-based asset such as a firewall, router, web server, application server, etc. They are typically available as SaaS (Software as a service); provided over the internet and delivered as a web application. \r\nMost vulnerability scanners will also attempt to log in to systems using default or other credentials in order to build a more detailed picture of the system. After building up an inventory, the vulnerability scanner checks each item in the inventory against one or more databases of known vulnerabilities to see if any items are subject to any of these vulnerabilities. The result of such scan is a systems vulnerability analysis, highlighting any that have known vulnerabilities that may need threat and vulnerability management.\r\n<span style=\"font-weight: bold;\">How vulnerability scanning works</span>. Vulnerability scanning finds systems and software that have known security vulnerabilities, but this information is only useful to IT security teams when it is used as the first part of a four-part vulnerability management process. <span style=\"font-weight: bold;\">Vulnerability management process involves:</span>\r\n<ul><li>Identification of vulnerabilities</li><li>Evaluation of the risk posed by any vulnerabilities identified</li><li>Treatment of any identified vulnerabilities</li><li>Reporting on vulnerabilities and how they have been handled</li></ul>\r\n<br /><span style=\"font-weight: bold;\">Types of vulnerability scans. </span>Not all vulnerability scans are alike, and to ensure compliance with certain regulations (such as those set by the PCI Security Standards Council) it is necessary to carry out two distinct types of vulnerability scans: an internal and an external vulnerability scan. \r\n<span style=\"font-weight: bold;\">External vulnerability scan.</span> As the name suggests, an external vulnerability scan is carried out from outside an organization's network, and its principal purpose is to detect vulnerabilities in the perimeter defenses such as open ports in the network firewall or specialized web application firewall. An external vulnerability scan can help organizations fix security issues that could enable hackers to gain access to the organization's network.\r\n<span style=\"font-weight: bold;\">Internal vulnerability scan. </span>By contrast, an internal vulnerability scan is carried out from inside an organization's perimeter defenses. Its purpose is to detect vulnerabilities that could be exploited by hackers who successfully penetrate the perimeter defenses, or equally by "insider threats" such as contractors or disgruntled employees who have legitimate access to parts of the network.\r\n<span style=\"font-weight: bold;\">Unauthenticated and authenticated vulnerability scans.</span> A similar but not always identical variation of internal and external vulnerability scans is the concept of unauthenticated and authenticated vulnerability scans. Unauthenticated scans, like external scans, search for weaknesses in the network perimeter, while authenticated scans provide vulnerability scanners with various privileged credentials, allowing them to probe the inside of the network for weak passwords, configuration issues, and misconfigured databases or applications.<br /><br />","materialsDescription":"<h1 class=\"align-center\">What is Vulnerability Assessment?</h1>\r\nVulnerability Assessment is also known as Vulnerability Testing, is a vulnerability scanning software performed to evaluate the security risks in the software system in order to reduce the probability of a threat. Vulnerability Analysis depends upon two mechanisms namely Vulnerability Assessment and Penetration Testing (VAPT).\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Types of a vulnerability scanner:</span></p>\r\n<span style=\"font-weight: bold;\">Host Based. </span>Identifies the issues in the host or the system. The process is carried out by using host-based scanners and diagnose the vulnerabilities. The host-based tools will load a mediator software onto the target system; it will trace the event and report it to the security analyst.\r\n<span style=\"font-weight: bold;\">Network-Based.</span> It will detect the open port, and identify the unknown services running on these ports. Then it will disclose possible vulnerabilities associated with these services. This process is done by using Network-based Scanners.\r\n<span style=\"font-weight: bold;\">Database-Based.</span> It will identify the security exposure in the database systems using tools and techniques to prevent from SQL Injections. (SQL Injections: - Injecting SQL statements into the database by the malicious users, which can read the sensitive data's from a database and can update the data in the Database.)\r\n<h1 class=\"align-center\">How vulnerability scanners works?</h1>\r\nVulnerability scanning is an inspection of the potential points of exploit on a computer or network to identify security holes.\r\nA security scan detects and classifies system weaknesses in computers, networks and communications equipment and predicts the effectiveness of countermeasures. A scan may be performed by an organization’s IT department or a security service provide, possibly as a condition imposed by some authority. Vulnerability scans are also used by attackers looking for points of entry.\r\nA vulnerability scanner runs from the end point of the person inspecting the attack surface in question. The software compares details about the target attack surface to a database of information about known security holes in services and ports, anomalies in packet construction, and potential paths to exploitable programs or scripts. The scanner software attempts to exploit each vulnerability that is discovered.\r\nRunning a vulnerability scan can pose its own risks as it is inherently intrusive on the target machine’s running code. As a result, the scan can cause issues such as errors and reboots, reducing productivity.\r\n<h1 class=\"align-center\">How to choose the best vulnerability scanning tool?</h1>\r\nWhen researching vulnerability scanners, it's important to find out how they're rated for accuracy (the most important metric) as well as reliability, scalability and reporting. If accuracy is lacking, you'll end up running two different scanners, hoping that one picks up vulnerabilities that the other misses. This adds cost and effort to the scanning process. \r\n<span style=\"font-weight: bold;\">Software-Based Vulnerability Scanners.</span> These types of scanning products generally include configuration auditing, target profiling, penetration testing and detailed vulnerability analysis. They integrate with Windows products, such as Microsoft System Center, to provide intelligent patch management; some work with mobile device managers. They can scan not only physical network devices, servers and workstations, but extend to virtual machines, BYOD mobile devices and databases.\r\n<span style=\"font-weight: bold;\">Cloud-Based Vulnerability Scanners: </span>Continuous, On-Demand Monitoring. A newer type of vulnerability finder is delivered on-demand as Software as a Service (SaaS). Like software-based scanners, on-demand scanners incorporate links for downloading vendor patches and updates for identified vulnerabilities, reducing remediation effort. These services also include scanning thresholds to prevent overloading devices during the scanning process, which can cause devices to crash.\r\n<h1 class=\"align-center\">What is mobile application security scanner?</h1>\r\nMobile application security testing can help ensure there aren’t any loopholes in the software that may cause data loss. The sets of tests are meant to attack the app to identify possible threats and vulnerabilities that would allow external persons or systems to access private information stored on the mobile device. \r\nMobile application vulnerability scanner can help to ensure that applications are free from the flaws and weaknesses that hackers use to gain access to sensitive information. From backdoors, malicious code and other threats, these flaws may be present both in commercial and open source applications as well as software developed in-house.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Vulnerability_Scanner.png","alias":"vulnerability-scanner"},"793":{"id":793,"title":"Web Application Vulnerability Scanner","description":" A <span style=\"font-weight: bold; \">web application vulnerability scanner,</span> also known as a <span style=\"font-weight: bold; \">web application security scanner,</span> is an automated security tool. It scans web applications for malware, vulnerabilities, and logical flaws. Web application scanner use black box tests, as these tests do not require access to the source code but instead launch external attacks to test for security vulnerabilities. These simulated attacks can detect path traversal, cross-site scripting(XSS), and command injection.\r\nWeb app scanners are categorized as <span style=\"font-weight: bold; \">Dynamic Application Security Testing (DAST) tools.</span> DAST tools provide insight into how your web applications behave while they are in production, enabling your business to address potential vulnerabilities before a hacker uses them to stage an attack. As your web applications evolve, DAST solutions continue to scan them so that your business can promptly identify and remediate emerging issues before they develop into serious risks.\r\nWeb app vulnerability scanner first crawls the entire website, analyzing in-depth each file it finds, and displaying the entire website structure. After this discovery stage, it performs an automatic audit for common security vulnerabilities by launching a series of Web attacks. Web application scanners check for vulnerabilities on the Web server, proxy server, Web application server and even on other Web services. Unlike source code scanners, web application scanners don't have access to the source code and therefore detect vulnerabilities by actually performing attacks.\r\nA web application vulnerability assessment is very different than a general vulnerability assessment where security focus on networks and hosts. App vulnerability scanner scans ports, connect to services, and use other techniques to gather information revealing the patch levels, configurations, and potential exposures of our infrastructure.\r\nAutomated web application scanning tools help the user making sure the whole website is properly crawled, and that no input or parameter is left unchecked. Automated web vulnerability scanners also help in finding a high percentage of the technical vulnerabilities, and give you a very good overview of the website’s structure, and security status. \r\nThe best way to identify web application security threats is to perform web application vulnerability assessment. The importance of these threats could leave your organization exposed if they are not properly identified and mitigated. Therefore, implementing a web app security scanner solution should be of paramount importance for your organizations security plans in the future. \r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Why Web Application Vulnerability Scanning is important?</h1>\r\nWeb applications are the technological base of modern companies. That’s why more and more businesses are betting on the development of this type of digital platforms. They stand out because they allow to automate processes, simplify tasks, be more efficient and offer a better service to the customer.<br /><br />The objective of web applications is that the user completes a task, be it buying, making a bank transaction, accessing e-mail, editing photos, texts, among many other things. In fact, they are very useful for an endless number of services, hence their popularity. Their disadvantages are few, but there is one that requires special attention: vulnerabilities.\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Main web application security risks</span></p>\r\nA web vulnerability scanner tools will help you keep your services protected. However, it is important to be aware of the major security risks that exist so that both developers and security professionals are always alert and can find the most appropriate solutions in a timely manner.\r\n<ul><li><span style=\"font-weight: bold; \">Injection</span></li></ul>\r\nThis is a vulnerability that affects the application databases. They occur when unreliable data is sent to an interpreter by means of a command or query. The attacker may inject malicious code to disrupt the normal operation of the application by making it access the data without authorization or execute involuntary commands.\r\n<ul><li><span style=\"font-weight: bold; \">Authentication failures</span></li></ul>\r\nIf a vulnerability scan in web applications finds a failure, it may be due to loss of authentication. This is a critical vulnerability, as it allows the attacker to impersonate another user. This can compromise important data such as usernames, passwords, session tokens, and more.\r\n<ul><li><span style=\"font-weight: bold; \">Sensitive data exposure</span></li></ul>\r\nA serious risk is the exposure of sensitive data especially financial information such as credit cards or account numbers, personal data such as place of residence, or health-related information. If an attacker scans for this type of vulnerability, he or she may modify or steal this data and use it fraudulently. Therefore, it is essential to use a web app scanning tools to find vulnerabilities in web applications.<br /><br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_Application_Vulnerability_Scanner.png","alias":"web-application-vulnerability-scanner"},"806":{"id":806,"title":"Functional testing tools","description":"Functional testing is the stage of product development when software is tested for compliance. Functional testing can be manual or automatic. Functional testing software usually provides some input so that you can evaluate the output to see how the software works.\r\nFunctional testing is one of the types of testing aimed at checking the compliance of the functional requirements of the software with its actual characteristics. The main objective of functional testing is to confirm that the developed software product has all the functionality required by the customer.\r\nDepending on the purpose, functional testing may be conducted:\r\nBased on the functional requirements specified in the requirements specification. At the same time, test cases are created for testing (test cases), the compilation of which takes into account the priority of software functions that must be covered by tests. Thus, we can make sure that all the functions of the developed product work correctly with different types of input data, their combinations, quantities, etc.\r\nBased on the business processes that the application must provide. In this case, we are not interested in the performance of individual software functions, as we are the correctness of the operations performed, in terms of system usage scenarios. Thus, testing in this case will be based on options for using the system (use cases).\r\nThe aspects described above are implemented using the following types and levels of testing:\r\n<ul><li>Modular (component).</li><li>Integration.</li><li>Systemic.</li><li>Regression.</li><li>Acceptance.</li></ul>\r\nAss well, there are many other types that provide complete and comprehensive testing of functional requirements for software.\r\nChoosing the right functional testing tool for projects is key. Highly qualified testing professionals constantly update the set of tools used, as well as develop their own.","materialsDescription":"<span style=\"font-weight: bold;\">What is functional testing?</span>\r\nFunctional testing is a segment of security testing. The security mechanisms of the system are tested, under operational conditions, for correct operation.\r\nFunctional testing verifies that the end user gets what they want from the application. It involves testing to ensure that the tasks or the steps required for complete functionality work well. Functional testing involves testing of functional requirements as per the specification.\r\n<span style=\"font-weight: bold;\">What are the differences between system and functional testing?</span>\r\nSystem testing has classifications like functional and non-functional testing. Hence the functional testing is a part of system testing.\r\nSystem testing allows the testers to test the typical end product. Every single module, interface and every minute detail are needed to be tested in system testing.\r\nFunctional testing is aimed at testing the functionalities of the product being tested. These functionalities include volume, stress, load, security, scalability, performance, etc. Hardware and software are not concerned with functional testing.\r\nFunctional testing involves testing of functional requirements as per the specification. On the other hand, system testing involves testing the system as a whole. This may involve testing of proper installation and uninstalling of the application. System testing tests for all internal and external components that make the system.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_functional_testing_tools.png","alias":"functional-testing-tools"},"808":{"id":808,"title":"Bug tracking systems","description":" A bug tracking system or defect tracking system is a software application that keeps track of reported software bugs in software development projects. It may be regarded as a type of issue tracking system.\r\nMany bug tracking systems, such as those used by most open-source software projects, allow end-users to enter bug reports directly. Other systems are used only internally in a company or organization doing software development. Typically bug tracking systems are integrated with other project management software.\r\nA bug tracking system is usually a necessary component of a good software development infrastructure, and consistent use of a bug or issue tracking system is considered one of the "hallmarks of a good software team".\r\nA major component of a bug tracking system is a database that records facts about known bugs. Facts may include the time a bug was reported, its severity, the erroneous program behavior, and details on how to reproduce the bug; as well as the identity of the person who reported it and any programmers who may be working on fixing it.\r\nTypical bug tracking systems support the concept of the life cycle for a bug which is tracked through the status assigned to the bug. A bug tracking system should allow administrators to configure permissions based on status, move the bug to another status, or delete the bug. The system should also allow administrators to configure the bug statuses and to what extent a bug in a particular status can be moved. Some systems will e-mail interested parties, such as the submitter and assigned programmers, when new records are added or the status changes.\r\nThe main benefit of a bug-tracking system is to provide a clear centralized overview of development requests (including both bugs and improvements, the boundary is often fuzzy), and their state. The prioritized list of pending items (often called backlog) provides valuable input when defining the product road map, or maybe just "the next release".\r\nIn a corporate environment, a bug-tracking system may be used to generate reports on the productivity of programmers at fixing bugs. However, this may sometimes yield inaccurate results because different bugs may have different levels of severity and complexity. The severity of a bug may not be directly related to the complexity of fixing the bug. There may be different opinions among the managers and architects.\r\nA local bug tracker (LBT) is usually a computer program used by a team of application support professionals (often a help desk) to keep track of issues communicated to software developers. Using an LBT allows support professionals to track bugs in their "own language" and not the "language of the developers." In addition, an LBT allows a team of support professionals to track specific information about users who have called to complain — this information may not always be needed in the actual development queue. Thus, there are two tracking systems when an LBT is in place.","materialsDescription":" <span style=\"font-weight: bold;\">What does Bug Tracking mean?</span>\r\nBug tracking is a process used by quality assurance personnel and programmers to keep track of software problems and resolutions. A bug tracking system is normally put in place to store information about reported bugs. This type of issue-tracking system provides a clear, centralized overview of development requests and their corresponding states.\r\nBug tracking enables users to enter bug reports directly into a system that logs and tracks them. Diligent use of a bug tracking system provides a record of a software team's effectiveness. Local bug trackers are often used by teams of application support professionals to keep track of issues communicated to software developers.\r\nBug tracking systems include a database, which keeps track of facts pertaining to each bug. These facts might include the time a bug was reported, its severity, incorrect program behavior, details on how to recreate the bug,who reported the bug and what the programmers did to fix it. Bug tracking systems are associated with a bug's life cycle, which is tracked through the status assigned to each bug. This allows administrators to set permissions based on a bug's status, move bugs to other statuses or delete them.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon-bug-tracking-systems.png","alias":"bug-tracking-systems"},"810":{"id":810,"title":"Web analytics","description":" Web analytics is a generic term meaning the study of the impact of a website on its users. Ecommerce companies and other website publishers often use Web analytics software to measure such concrete details as how many people visited their site, how many of those visitors were unique visitors, how they came to the site (i.e., if they followed a link to get to the site or came there directly), what keywords they searched with on the site's search engine, how long they stayed on a given page or on the entire site and what links they clicked on and when they left the site.\r\nWeb analytic software can also be used to monitor whether or not a site's pages are working properly. With this information, Web site administrators can determine which areas of the site are popular and which areas of the site do not get traffic. Web analytics provides these site administrators and publishers with data that can be used to streamline a website to create a better user experience.\r\nWeb analytics is a powerful resource for any business with a website or online presence. By monitoring the way that potential customers interact with your website online, you can tailor their experiences to increase your sales, clicks, and conversions.\r\nWebsite analytics provides both quantitative and qualitative results after analyzing the KPIs of your website. It is critical for the website analytics service you pick to abide by the best practices of website analytics to provide you with the most accurate results.\r\n<span style=\"font-style: italic;\">Backing up reports and conclusions with enough data.</span> The website analytics service you choose should not only be able to tell you if you have met your website goals and sales target, but they should also be able to help you work on your KPIs. A website analytics team should be able to point out if your site has value-adding content that is not getting enough traffic, or how you can change the layout of the page to improve visibility and UX. It is necessary for the team to engage multiple tools like engagement analysis and user path analysis to find the correct answers to engagement or traffic flow problems your site might be facing.\r\n<span style=\"font-style: italic;\">There should be no superficial reports containing only data.</span> New website owners often make the mistake of believing that pageview, visits, and top source reports are enough. However, you need something more in-depth and specific to learn about the reasons for the decrease in organic traffic. A report with only numbers is definitely not what an enterprise needs to boost its organic traffic flow and conversion rates.\r\n<span style=\"font-style: italic;\">The data on every report should be coupled with insights.</span> Apart from providing you with the numbers on the traffic reports and top view reports, your website analytics team should provide you with relevant data that shows which parts of your website is highly successful, which areas are losing traffic and what points require immediate attention. Without the expert insights, data remains useless irrespective of its accuracy.\r\n<span style=\"font-style: italic;\">Use of individual tools for assessment of different KPIs.</span> Any website analytics service you pick should know the importance of pan-session KPIs for assessing the performance of a site. For example, comparing the user-lifetime value and new visitors acquired over the last couple of months can help you understand if your site performance has improved over a previous couple of months.\r\nWorking with a website analytics service can provide you with a simpler report that compiles the KPIs from your website. It is easier to understand a single report with reduced complexities as compared to perusing tens of different reports coming from individual website analytics tools you might be using on your own.","materialsDescription":"<span style=\"font-weight: bold; \">What is web analytics?</span>\r\nWeb analytics monitor the way that users interact with your website through their behaviors and activities. It is the entire process of collection, analysis, and reporting of data generated from the interaction of the users with your website.\r\nThe reports from the analytics tools allow webmasters and marketers to understand user interactions such as the length of time they were on the site, which pages they visited, and if they clicked on links or filled out forms.\r\nIn general, you’ll see these types of raw data in your web analytics reports –\r\n<ul><li><span style=\"font-weight: bold; \">Web Traffic:</span> The number of incoming and outgoing website visitors you receive within a given time-period</li><li><span style=\"font-weight: bold; \">Views:</span> The number of times a page has been viewed</li><li><span style=\"font-weight: bold; \">Clicks:</span> The number of times a link has been clicked</li><li><span style=\"font-weight: bold; \">Unique visitors:</span> First-time visitors to your website per day, per week or month</li><li><span style=\"font-weight: bold; \">Bounce rate:</span> Seen often in Google Analytics, the percentage of visitors that leave the site quickly without interacting contribute to the bounce rate</li><li><span style=\"font-weight: bold; \">Conversion rate:</span> The rate of visitors making purchases from your site, signing up for newsletters or subscribing to a service</li><li><span style=\"font-weight: bold; \">Organic traffic:</span> Visitors that arrive at your website directly from a search engine and not from social media or other blogs</li><li><span style=\"font-weight: bold; \">Direct traffic:</span> Visitors that come to your website by going to your address directly and not from a search engine</li></ul>\r\nWeb analytics allow webmasters or marketers to set key performance indicators (KPIs) or benchmarks to measure the level of success of the various elements of the website, including calls to action (CTA), subscription options or form sign-ups.\r\n<span style=\"font-weight: bold; \">How do I use website analytics tools?</span>\r\nA web analytics tool lets you see visualizations of user interactions with your website. At a base level, they report on simple website usages like visits and pages viewed. Beyond this, many of these services offer data analysis tools to better understand and interpret the information. You are able to use the tool as a data manager, where you can analyze numbers from different data sources and date ranges.\r\nYour website typically has goals, such as obtaining email addresses or converting a visitor to a purchaser. You can define key metrics (or key performance indicators) to track interactions that are important to your website. Funnels can also be used to watch a customer's path through a website and see where they may lose interest or stray from the intended course.\r\nFinally, behavior maps allow you to see a visual representation of where people view and click on individual pages. It can show you which links are successful and which areas are causing trouble or distractions for the user.\r\nOne website can have more than one KPI, and each KPI can demand a distinct tool for monitoring and reporting. Therefore, how you will use the tool will depend significantly on its purpose and suggested use. Moreover, the choice of web analytics tools might also rely on the bulk of your business data, and your market reach.\r\n<span style=\"font-weight: bold; \">What are web analytics services?</span>\r\nA web analytics service is an application or agency that performs data collection, then lets you view and analyze the information. Most services will allow the marketer or webmaster to see detailed charts, graphs, and visualizations of the data about their web users, often in real time.\r\nA majority of website analytics tools focus on consumer insights and customer behavior. However, web analytics services can also monitor other aspects of your online presence like social media discussions and posts. They can help you distinguish the traffic coming from different social media channels and give you enough information to make the right decisions.\r\nSome web analytics services provide a custom analysis of your data to assist with pages that suffer from low conversion rates and create custom visitor profiles. You can get a detailed assessment of page quality directly. It can tell you how the data on individual pages are performing and whether potential consumers are traveling down the sales funnel from those particular pages.\r\nFinally, a web analytics service can help you monitor A/B testing that you implement to improve your site performance, ensuring the changes only become permanent if they work well. Website analytics gives you insight into the changes that will work best for enhancing the performance of your website.\r\n<span style=\"font-weight: bold;\">Do I need web analytics software for my website?</span>\r\nIf your website is for a business, it’s a good idea to use web analytics software. In fact, if you have a website that generates revenue for your business, you need website analytics.\r\nIt’s essential to understand who is visiting your website, how they use it, and what they are looking for. Analytics allows you to understand customers that you would typically not know existed. The visitors that come to your site don’t provide information and don’t interact often have an apparent reason they left your website empty-handed.\r\nJust like you would perform market research to understand why customers say no to your business in person or leave your retail store without making a purchase, you need to hear what your online customers have to say. Their feedbacks and actions can be more insightful than you can imagine. All the hints for website improvement and UX enhancement lie in their actions.\r\nWebsites that focus primarily on e-commerce or lead generation will see the most benefit from using web analytics software. Website analytics enables each website owner and webmaster to understand their consumers. It will allow them to monitor their customers, change the trouble spots on their website, and improve the conversion rate of new customers.\r\nHowever, even small business websites can benefit from seeing how their customers interact. A website is one of the initial investments of a small business. It only makes sense to want to know how your investment is performing after a couple of weeks or months after its launch. Website analytics can tell you precisely how every page, CTA, and element on your website is engaging the consumers, and which parts require immediate attention.\r\nAlso, if you do not have a form or cart on your website, you can still seek out traffic to learn about your business or act on contacting you. Actions like time spent on your site and bounce rates of organic traffic can be monitored, and their user experience can be improved using web analytics software.\r\nWebsite analytics is vital for every website, especially when Google is rolling out new updates, to ensure that you are keeping your eyes on the right metrics at the right time. Investing in website analytics can pinpoint at the factors responsible for reduced traffic and low sales. It can highlight the traffic and conversion trends for your site, and it can tell you precisely what changes your site might need to improve its performance.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon-web-analytics.png","alias":"web-analytics"},"812":{"id":812,"title":"SMM","description":" Social media marketing is the use of social media platforms and websites to promote a product or service. Although the terms e-marketing and digital marketing are still dominant in academia, social media marketing is becoming more popular for both practitioners and researchers. Most social media platforms have built-in data analytics tools, which enable companies to track the progress, success, and engagement of ad campaigns. Companies address a range of stakeholders through social media marketing, including current and potential customers, current and potential employees, journalists, bloggers, and the general public. On a strategic level, social media marketing includes the management of a marketing campaign, governance, setting the scope (e.g. more active or passive use) and the establishment of a firm's desired social media "culture" and "tone."\r\nWhen using social media marketing, firms can allow customers and Internet users to post user-generated content (e.g., online comments, product reviews, etc.), also known as "earned media," rather than use marketer-prepared advertising copy.\r\nSocial media marketing involves the use of social networks, consumer's online brand-related activities (COBRA) and electronic word of mouth (eWOM) to successfully advertise online. Social networks such as Facebook and Twitter provide advertisers with information about the likes and dislikes of their consumers. This technique is crucial, as it provides the businesses with a "target audience". With social networks, information relevant to the user's likes is available to businesses; who then advertise accordingly. Activities such as uploading a picture of your "new Converse sneakers to Facebook" is an example of a COBRA. Electronic recommendations and appraisals are a convenient manner to have a product promoted via "consumer-to-consumer interactions. An example of eWOM would be an online hotel review; the hotel company can have two possible outcomes based on their service. A good service would result in a positive review which gets the hotel free advertising via social media. However, a poor service will result in a negative consumer review which can potentially harm the company's reputation.\r\nSocial networking sites such as Facebook, Instagram, Twitter, MySpace etc. have all influenced the buzz of word of mouth marketing. In 1999, Misner said that word-of mouth marketing is, "the world's most effective, yet least understood marketing strategy" (Trusov, Bucklin, & Pauwels, 2009, p. 3). Through the influence of opinion leaders, the increased online "buzz" of "word-of-mouth" marketing that a product, service or companies are experiencing is due to the rise in use of social media and smartphones. Businesses and marketers have noticed that, "a persons behaviour is influenced by many small groups" (Kotler, Burton, Deans, Brown, & Armstrong, 2013, p. 189). These small groups rotate around social networking accounts that are run by influential people (opinion leaders or "thought leaders") who have followers of groups. The types of groups (followers) are called: reference groups (people who know each other either face-to-face or have an indirect influence on a persons attitude or behaviour); membership groups (a person has a direct influence on a person's attitude or behaviour); and aspirational groups (groups which an individual wishes to belong to).","materialsDescription":" <span style=\"font-weight: bold; \">What is social media marketing?</span>\r\nSocial media marketing is the new trend for online businesses and a new angle on the role of word-of-mouth marketing. By harnessing the growing popularity and usage of social networking sites, such as Facebook and Twitter, social media marketing can be used to develop networks and business leads through the sharing of information and contacts. However, it’s also a difficult medium to make work effectively, since social media sites are used differently to other types of website – such as search engines or online shopping sites – so that companies need to commit time and have a clearly planned strategy in place for using these tools.\r\n<span style=\"font-weight: bold; \">Which are the most popular social media sites?</span>\r\nSocial media websites are usually defined by their ability for interaction, so that users can add comments and reviews, or interact in the form of an online community. The original social media sites were discussion forums and community sites, and these were then followed by blogs for online content publication and discussion. Social bookmarking sites (such as Delicious) and news publication sites (such as Digg) have enjoyed periods of popularity, but the enormous growth in the use of social networking sites in the last few years has been focused around Facebook, Twitter and, for the business community, LinkedIn.\r\n<span style=\"font-weight: bold; \">What are the advantages of social media for businesses?</span>\r\nThe best strategy for social media is to build an audience of people that are receptive to purchasing your products and services – locally and globally – in a quick and highly effective way. By communicating with this audience it can ensure that your business remains ‘front of mind’ and creates a channel for new business leads. Social media also facilitates rapid feedback for businesses to improve their products and services and some companies are using this as listening platforms to monitor the conversations about their brands. They realise that a personal touch brings benefits, so that customer service and interaction with businesses is becoming social.\r\n<span style=\"font-weight: bold;\">What are the disadvantages of social media for businesses?</span>\r\nSocial media marketing can be time-consuming and it can sometimes be hard to evaluate the cost-effectiveness of the effort that needs to be put into it. Any social media marketing campaign requires a clear strategy from the outset, an allocated resource to manage it, and a policy for every eventuality. There are numerous stories of large companies that have mishandled the social media platform and created a PR disaster, but there are also many companies that are now using this medium extremely effectively as a communication and marketing channel. Whatever approach your business takes, social media can’t be ignored and the importance of monitoring and managing your online reputation is now an essential element of an overall marketing approach.\r\n<span style=\"font-weight: bold;\">What are the core elements of a social media marketing strategy?</span>\r\nAs noted above, the importance of having a clear strategy from the outset can’t be over-emphasised – who is your target market, what do you want to achieve, and how are you going to do it. Building a network is the first stage, and a relevant community is more important than a high number of followers for the sake of it. You need to develop an integrated marketing approach to attract followers and to sustain these with relevant content – such as news, advice, product updates or offers. Participating in social media is also a two-way conversation and so you need to monitor comments and discussions and to respond appropriately. It’s also important to know the different tools available, how people use them, and what are the various options available to get the most from your marketing efforts.\r\n<span style=\"font-weight: bold;\">How can Facebook be used effectively?</span>\r\nFacebook helps businesses to develop relationships with their customers and raise the visibility of their company by helping it to connect and grow. It’s more effective for building quality relationships with potential customers rather than generating immediate sales and this can be done by setting up a business page and/or by creating groups. Good, or interesting, news travels fast, so it can be an extremely effective medium for spreading the word and improving the ‘buzz’ about a business if you can get the “word-of-mouth” process to work. Facebook advertising is also available which can be used to target users by location and interests, and is charged on a Cost-Per-Click or Cost-Per-Thousand basis.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon-SMM.png","alias":"smm"},"814":{"id":814,"title":"Landing pages","description":"In online marketing, a landing page, sometimes known as a "lead capture page", "static page", or a "destination page", is a single web page that appears in response to clicking on a search engine optimized search result, marketing promotion, marketing email, or an online advertisement. The landing page will usually display directed sales copy that is a logical extension of the advertisement, search result or link. Landing pages are used for lead generation. The actions that a visitor takes on a landing page is what determines an advertiser's conversion rate. A landing page may be part of a microsite or a single page within an organization's main web site.\r\nLanding pages are often linked to social media, e-mail campaigns or search engine marketing campaigns in order to enhance the effectiveness of the advertisements. The general goal of a landing page is to convert site visitors into sales or leads. If the goal is to obtain a lead, the landing page will include some method for the visitor to get into contact with the company, usually a phone number, or an inquiry form. If a sale is required, the landing page will usually have a link for the visitor to click, which will then send them to a shopping cart or a checkout area. By analyzing activity generated by the linked URL, marketers can use click-through rates and conversion rate to determine the success of an advertisement.","materialsDescription":"<span style=\"font-weight: bold;\">What is a landing page?</span>\r\nLanding pages are selling pages. Ideally - ONE page that:\r\n<ul><li>first introduces the proposal,</li><li>then describes the “goodies” and benefits of YOUR offer,</li><li>and finally, allows you to “skim the cream” - get a subscription, letter or call from a potential client.</li></ul>\r\nAnd if you have a store or a catalog of goods (services), then get the transition to the store for purchase.\r\n<span style=\"font-weight: bold;\">Should the landing page be located on a separate resource or on my website?</span>\r\nIt is possible but not necessary. It is important to understand: a landing page in the perception of the Internet user is a separate page with a special offer. It can be physically located on the other side of the world. Or lie literally next to them. In any case, it is one click from your store. But its perception by the visitor - as well as the result - does not change in any way.\r\nThe only caveat: if the landing page is created on a reputable and specialized service with a high rating, then the likelihood of visiting it and triggering increases. And the availability of technical support for the service allows you to count on its round-the-clock availability.\r\n<span style=\"font-weight: bold;\">Landing against the site - a real contradiction or myth?</span>\r\nIn fact, the problem is far-fetched, and there is no contradiction. The landing page (selling page) and the regular site differ in many ways, but they don’t “fight” at all, and in many cases, they successfully complement each other. You can own and use productively:\r\n<ul><li>Separate landing (one or more),</li><li>A separate site (corporate office, storefront, catalog, store, online magazine or online school),</li><li>A site with an unlimited number of landings.</li></ul>\r\nAnd you can actively use a bunch of landing sites (your own or others), extracting the maximum benefit from this.<br />It all depends on the specific tasks that you set for each element of this scheme and their successful combination.\r\n<span style=\"font-weight: bold;\">What are the main differences between a landing page and a site?</span>\r\n<ul><li>The "purity" of the idea and its visual display,</li><li>Refusal of all superfluous, doubtful and "passing" elements,</li><li>Maximum emphasis on the main thing, use of the most effective means and formulations for this,</li><li>As a rule, the solution of one single task: to convince or inform about something, sell something, attract customers to the store or participants for some specific event.</li></ul>\r\n<span style=\"font-weight: bold;\">What is necessary to create a good landing?</span>\r\n<span style=\"font-weight: bold;\">1. Clear and detailed information about who and why the landing page is created.</span> A full description, actual and digital characteristics and a sufficient selection of illustrations. Approximately the same as you would surely introduce to a future partner, investor or buyer in order to arouse trust and desire to cooperate and buy.\r\nFor what? To arouse trust and desire to cooperate or buy. And, so that there is no room for silly questions. Smart ones are welcome.\r\n<span style=\"font-weight: bold;\">2. An idea of how the landing page will "work".</span> In other words, the script. Where to start, what to talk about next, then to complete a "conversation" with a landing visitor. Where and what accents to place. What to say (or keep silent). And how to bring a potential customer to the most important thing - the formed desire to buy.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon-landing-pages.png","alias":"landing-pages"},"816":{"id":816,"title":"Online surveys","description":" Online (Internet) surveys are becoming an essential research tool for a variety of research fields, including marketing, social and official statistics research. According to ESOMAR online survey research accounted for 20% of global data-collection expenditure in 2006. They offer capabilities beyond those available for any other type of self-administered questionnaire. Online consumer panels are also used extensively for carrying out surveys but the quality is considered inferior because the panelists are regular contributors and tend to be fatigued. However, when estimating the measurement quality (defined as product of reliability and validity) using a multitrait-mutlimethod approach (MTMM), some studies found a quite reasonable quality and even that the quality of a series of questions in an online opt-in panel (Netquest) was very similar to the measurement quality for the same questions asked in the European Social Survey (ESS), which is a face-to-face survey.\r\nSome studies have compared the quality of face-to-face surveys and/or telephone surveys with that of online surveys, for single questions, but also for more complex concepts measured with more than one question (also called Composite Scores or Index). Focusing only on probability-based surveys (also for the online ones), they found overall that the face-to-face (using show-cards) and web surveys have quite similar levels of measurement quality, whereas the telephone surveys were performing worse. Other studies comparing paper-and-pencil questionnaires with web-based questionnaires showed that employees preferred online survey approaches to the paper-and-pencil format. There are also concerns about what has been called "ballot stuffing" in which employees make repeated responses to the same survey. Some employees are also concerned about privacy. Even if they do not provide their names when responding to a company survey, can they be certain that their anonymity is protected? Such fears prevent some employees from expressing an opinion.","materialsDescription":" <span style=\"font-weight: bold;\">What does Online Survey mean?</span>\r\nAn online survey is a questionnaire that the target audience can complete over the Internet. Online surveys are usually created as Web forms with a database to store the answers and statistical software to provide analytics. People are often encouraged to complete online surveys by an incentive such as being entered to win a prize.\r\nCompanies often use online surveys to gain a deeper understanding of their customers’ tastes and opinions. Like traditional surveys, online surveys can be used in two basic ways: To provide more data on customers, including everything from basic demographic information (age, education level and so on) to social data (causes, clubs or activities the customer supports) To create a survey about a specific product, service or brand in order to find out how consumers are reacting to it. In contrast to traditional surveys, online surveys offer companies a way to sample a broader audience at a lower cost.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon-online-surveys.png","alias":"online-surveys"},"818":{"id":818,"title":"Content Marketing","description":" Content marketing is a form of marketing focused on creating, publishing, and distributing content for a targeted audience online. It is often used by businesses in order to:\r\n<ul><li>Attract attention and generate leads</li><li>Expand their customer base</li><li>Generate or increase online sales</li><li>Increase brand awareness or credibility</li><li>Engage an online community of users</li></ul>\r\nContent marketing attracts prospects and transforms prospects into customers by creating and sharing valuable free content. Content marketing helps companies create sustainable brand loyalty, provides valuable information to consumers, and creates a willingness to purchase products from the company in the future. This relatively new form of marketing does not involve direct sales. Instead, it builds trust and rapport with the audience.\r\nUnlike other forms of online marketing, content marketing relies on anticipating and meeting an existing customer need for information, as opposed to creating demand for a new need. As James O'Brien of Contently wrote on Mashable, "The idea central to content marketing is that a brand must give something valuable to get something valuable in return. Instead of the commercial, be the show. Instead of the banner ad, be the feature story." Content marketing requires continuous delivery of large amounts of content, preferably within a content marketing strategy.\r\nWhen businesses pursue content marketing, the main focus should be the needs of the prospect or customer. Once a business has identified the customer's need, information can be presented in a variety of formats, including news, video, white papers, e-books, infographics, email newsletters, case studies, podcasts, how-to guides, question and answer articles, photos, blogs, etc. Most of these formats belong to the digital channel.\r\nDigital content marketing is a management process that uses electronic channels to identify, forecast, and satisfy the content requirements of a particular audience. It must be consistently updated and added to in order to influence the behavior of customers.","materialsDescription":" What Types of Businesses Can Content Marketing Help?\r\nSmall and large businesses in virtually every industry use content marketing to their advantage. From major consumer brands and retail stores to tech companies and service-oriented businesses, content marketing can help you reach out to your target audience.\r\nBoth business-to-consumer (B2C) and business-to-business (B2B) companies have developed successful content marketing strategies. The techniques and goals vary between B2B and B2C companies, but that doesn’t make content marketing any less effective.\r\n<span style=\"font-weight: bold;\">How Can Content Marketing Benefit My Business?</span>\r\nThe beauty of content marketing is that it serves multiple purposes. Depending on your goals and the type of content you create, it could boost your brand in several different ways.\r\nFirst, content marketing can increase awareness of your brand, especially if the material you produce has an educational angle. As customers get to know your brand and the value that it provides through high-quality content, you can also increase customer loyalty. As you grow your brand’s base, you can also generate website traffic and drive sales.\r\n<span style=\"font-weight: bold;\">Can Content Marketing Generate Leads for My Business?</span>\r\nWith the right strategy in place, you can use content marketing to generate a steady stream of new leads for your business. While most brands offer content like blog posts, articles, and videos free of charge, they also create high-level content, such as white papers, case studies, and eBooks to serve as lead magnets. Then they require readers to opt into a mailing list before gaining access to the high-level content.\r\nOnce you’ve gained permission to email interested customers, you can introduce your leads to your sales funnel. As your leads discover and engage with your other content marketing efforts, they may convert from potential to current customers.\r\n<span style=\"font-weight: bold;\">What’s the Most Common Content Marketing Mistake?</span>\r\nFor most businesses, the biggest content marketing mistake is jumping in without a coherent strategy. Like any type of marketing, you need a plan to get the results you want from content marketing. Launching a blog and producing posts regularly may never help you achieve your objectives if you don’t know what you want to accomplish or how to get there.\r\nTo develop an effective content marketing strategy, you’ll need to understand who your target audience is, what kinds of content they want, and how your brand can offer the greatest value to your audience. Many businesses opt to create buyer personas so they can get to know their target audience and design content that’s sure to resonate.\r\n<span style=\"font-weight: bold;\">What Type of Content Should My Business Create?</span>\r\nWhile the right content balance varies from business to business, most brands consider a few essential types. Blog posts and articles tend to top out around 1,000 words and usually help readers understand how and why to use your product or service. Case studies, white papers, and eBooks are substantially longer and typically feature original research related to your industry. Infographics and videos generally explain and illustrate concepts that you simply can’t convey via text. Depending on your brand’s goals, you might include one, two, or all types of content in your strategy.\r\n<span style=\"font-weight: bold;\">How Much Content Should My Business Produce?</span>\r\nJust as content type depends on your unique brand, so does content frequency. A lifestyle brand may benefit from developing and sharing short snippets of content daily, while others may get more value out of creating long-form content once a week or twice a month.\r\nNo matter what type of frequency works best for your business, however, strive for a consistent schedule. A regular schedule will boost your reliability and ensure that your audience anticipates your content.\r\n<span style=\"font-weight: bold;\">Is Content Marketing the Same as Social Media Marketing?</span>\r\nThese two branches of marketing aren’t the same, but many businesses integrate their content marketing and social media marketing strategies. This synthesis helps brands ensure that they’re optimizing their marketing efforts.\r\nWhile content marketing encompasses written, graphic, and video material that can live on your company’s website or any number of other places online, social media marketing takes place strictly on platforms like Facebook and Instagram. Many social media marketers build their editorial calendars around sharing links to content that their brands have created, as this practice can drive views and value.\r\n<span style=\"font-weight: bold;\">How Can You Measure the Results of Content Marketing?</span>\r\nWhen you invest in a content marketing strategy, it’s essential to track the results and determine your return on investment (ROI). As a general rule, your goals determine the metrics you’ll track as you assess results.\r\nFor example, if you want to increase brand awareness, you might track website traffic, bounce rate, or social shares. If you want to generate leads, you’ll track the number of leads, conversion rates, and an average time to close.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon-content-marketing.png","alias":"content-marketing"},"820":{"id":820,"title":"Marketing Automation","description":"Marketing automation refers to software platforms and technologies designed for marketing departments and organizations to more effectively market on multiple channels online (such as email, social media, websites, etc.) and automate repetitive tasks.\r\nMarketing departments, consultants and part-time marketing employees benefit by specifying criteria and outcomes for tasks and processes which are then interpreted, stored and executed by digital marketing software, which increases efficiency and reduces human error. Originally focused on email marketing automation, marketing automation now refers to a broad range of automation and analytic tools for marketing, especially inbound marketing. Marketing Automation platforms are used as a hosted or web-based solution, and no software installation is required by the customer.\r\nThe reason for using a marketing automation platform is to streamline sales and marketing organizations by replacing high-touch, repetitive manual processes with automated solutions.\r\nMarketing automation is a platform that marketers use to plan, coordinate, manage and measure all of their marketing campaigns, both online and offline. It is often used along with lifecycle marketing strategy to closely manage and nurture generated leads, aiming to convert leads into customers.\r\nMarketing automation is a type of software that allows companies to effectively target customers with automated marketing messages across channels including email, websites, social media and text messages to generate sales leads. The technology is a segment of customer relationship management, or CRM, and is typically used by marketing departments as a way to remove repetitive tasks from staff workflows and increase overall marketing efficiency.\r\nOften, a brand will use multiple marketing automation tools, referred to as the marketing technology or martech — stack. These automation platforms assist in lead generation via email marketing, chatbots hosted on social media or websites, and other channels such as short message service (SMS) text. Marketing automation tools extend the reach of marketing campaigns, creating inbound marketing, a term some vendors use to refer to the strategy of finding prospects for top- to mid-funnel via personalization of pitches derived through analytics tools, which segment customers into different groups for different approaches.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Marketing automation features</span></p>\r\nDigital marketing automation software manages the online element of a marketing campaign, including data analytics that can create more precise personalization of content to individual customers to drive engagement and revenue.\r\nArtificial intelligence (AI) applications such as chatbots can help automate the delivery of that information or direct potential customers to webpages, online documents or forms that help create sales or gauge a potential customer's current or future interest in purchasing a company's goods or services. Marketing manager tools can also administer customer satisfaction and product usage surveys and then collect, measure and segment the response data.\r\nThe main features of marketing automation software typically include:\r\n<ul><li>Account-based marketing</li><li>Analytics for CRM</li><li>Campaign management</li><li>Inbound marketing</li><li>Lead management</li><li>Marketing ROI</li><li>Targeting and segmentation</li><li>Social marketing</li></ul>","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal; \">Who should use marketing automation?</span></h1>\r\n<p class=\"align-left\">The beauty of a marketing automation system is that it can help your business maximize on efforts that have already proven successful. Attracting new audiences through the use of effective marketing strategies is step one, but if you want to do more to nurture those people so that they become customers, marketing automation is a good bet.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">How can marketing automation benefit my business?</span></h1>\r\n<p class=\"align-left\">Marketing software solutions removes the hassle from your marketing strategy and allows you to streamline, automate and evaluate tasks and workflows. Your business will be able to scale its efforts and improve how you target customers.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">What is marketing automation software?</span></h1>\r\n<p class=\"align-left\">In essence, it’s a set of solutions that automates, streamlines and analyzes marketing-related workflows and engagement to get more leads and qualify them for sales. The idea is the more qualified leads you get the higher the conversion rate and the more revenue you generate. </p>\r\n<p class=\"align-left\">Marketing software programs differ from CRM in that the purpose of marketing automation software is to get top-of-funnel leads, while the latter nurtures middle- and bottom-of-funnel leads. In short, marketing automation qualifies leads to feed into the CRM sales funnel for nurturing prospects to conversion.</p>\r\n<p class=\"align-left\">Marketing automation plugs into a company's CRM system, which, typically, has its own native marketing automation cloud service (such as Salesforce Pardot and Oracle Eloqua). Eloqua will work with other CRM platforms that compete with Oracle's, and Marketo, an independent marketing automation platform, will work with Salesforce, Oracle, Microsoft and other CRM systems. HubSpot also is a popular marketing automation platform that has its own CRM backbone.</p>\r\n<p class=\"align-left\">This becomes important when a company's marketing operations rely on a survey, email, social media or chatbot app for inbound lead-generation efforts that plug into Marketo or Eloqua, which, in turn, allows those marketing processes to continue regardless of which CRM the company uses. In effect, they act as middleware connecting the thousands of niche marketing automation tools and large CRM systems, where a company's customer data resides.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">What are the types of marketing automation software?<br /></span></h1>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">CRM integrated</span>. Many CRM solutions today have multi-channel marketing tools to make lead generation a seamless experience from top-of-funnel to conversion. If not fully packaged, at least the marketing automation and CRM are modularized and have native integration.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Email marketing</span>. Marketing automation has its beginnings with email marketing software. Many mailers are established and have maintained their email marketing UI as their core functionality, but they now offer newer marketing automation features like lead scoring, landing page integration and analytics beyond the open-click metric.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Marketing automation.</span> This is the primary category featuring the standard tools, such as: forms, landing pages, lead scoring, lead database, reporting and analytics and pre-built or integrated email marketing and CRM functions.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Marketing analytics software</span>. They can be standalone apps or modules to a bigger marketing automation system. They lend more powerful analytics to the base system and cross over to the business intelligence category.<br />Social marketing. These are marketing software solutions with focus on social media functionalities such as Twitter and LinkedIn prospecting, brand mention tracking on Facebook and triggered posts on your pages based on your rules for keywords, hashtags or mentions.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">What does marketing automation software do?</span></h1>\r\n<p class=\"align-left\">Here are the main features of marketing automation technology, which you should look for when subscribing to one.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Lead scoring. </span>Allows you to automatically grade leads based on specific criteria you set, including demographics, prospect behaviors and historical interactions. You assign a weight to each criterion and the system aggregates them to calculate the prospect’s lead score. The lead scores can be segregated by range and automatically funneled to their respective workflows. </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Lead database</span>. The lead database captures a qualified prospect’s details and other marketing activities like web visits, email clicks and downloads. This database funnels leads to your CRM sales pipeline and, once converted, into your main customer database. The lead database may also allow for segmentation to help you target groups.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Lead nurturing.</span> Generally runs workflows designed to filter or shortlist prospects, which include managing the processes in email marketing and other channels and capturing data that helps in further qualifying leads.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Email marketing.</span> Business email marketing software allows email drip campaigns and features newsletter and email templates or an editor that lets you design your layout with ease. It allows for mass emails to targeted lists with a tracking tool to view number of opens and click-throughs. It may also feature an advanced tool for triggered emails, which send the right response in real time to specific customer actions.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">CRM integration</span>. Once the leads are qualified at the top-of-funnel, they are sent to the sales team; hence, marketing automation software should have seamless CRM integration. The integration can be with a third-party solution or as an add-on to the marketing automation software.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Forms and landing pages.</span> A form is embedded on the landing page to collect lead data, where it is funneled into your database for lead scoring. The landing page can also include dynamic content, where images, texts and calls-to-action are customized to the lead based on profiling like geolocation, industry, job title, previous interactions with you, etc.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Progressive profiling.</span> This is a smart form that delivers the right fields to different leads. A web visitor is analyzed for key details (for example: IP address, source page, Y/N customer) and is led to a series of unique short forms to capture specific data. This feature may also require social credentials for deeper profiling.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Reporting & analytics. </span>You can calculate an individual campaign’s cost and ROI and, generally, your marketing activities, by running analytics on key metrics that are sliced and diced in different ways that include open emails, downloads, lead volume, etc. In conjunction with CRM, you can associate these values against sales metrics like conversion rate, win-loss rate and total sales.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Mobile-optimized. </span>Mobile-optimized landing pages and emails help you target users who access the Internet from their smartphones or tablets. Mobile-optimized also means you can access the system and your data on the go.<br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon-marketing-automation.png","alias":"marketing-automation"},"822":{"id":822,"title":"PR & Outreach","description":" Outreach - is building relationships with the audience outside the formal channels of communication. Contact can be both online and offline. That is, if usually, a person deals with a company at an official level - on a website, in a representative office, etc., then in outreach information is conveyed through external sources.\r\nThe main goal of the outreach project is to create valuable backlinks from sites to the client’s website. These links improve organic ranking and attract new audiences. Outreach often has secondary goals of enhancing brand awareness and building trust.\r\nClassic PR forms an idea of the object. Outreach is needed at the next stage when people have gaps in information or there are difficulties in communicating with representatives of the brand.\r\nOutreach can be targeted at various target groups or their segments. For example, for fans of some brand, users of a particular service. In the broad sense of the word, outreach is propaganda, expanding the reach of a loyal audience. This term also means work with opinion leaders, educational and missionary activities.","materialsDescription":" <span style=\"font-weight: bold;\">What is outreach?</span>\r\nOutreach is one of the directions in crowd marketing, which implies an agreement personally with the owner of the site, a blogger, in order to place banner ads on their resource, mentioning the promotion of a company or brand.\r\n<span style=\"font-weight: bold;\">What are the main tasks of outreach?</span>\r\n<ul><li>Backlinks are still the strongest ranking indicator in the Google search sequence.</li><li>As the Google algorithm has improved its ability to detect, ignore, and punish unethical methods of link building, companies must earn links by creating and advertising high-quality content that requires complex communications and processes.</li><li>The specialist competently approaches the project, finds trust sites, forums, blogs for advertising, agrees with the owner of the donor site - this is the key to the quality of building the link mass.</li><li>The result of effective outreach work: product visibility in search engines and high site traffic.</li></ul>\r\n<span style=\"font-weight: bold;\">Who needs outreach?</span>\r\nOutreach is a new direction in link building, but he has already managed to make himself known on the Internet. Who needs this promotion method:\r\n<ul><li>SEO specialists;</li><li>Web studios;</li><li>PR managers;</li><li>Marketers;</li><li>Online stores;</li><li>Media.</li></ul>\r\n<span style=\"font-weight: bold;\">What is the outreach algorithm?</span>\r\nWork in the framework of the direction takes place in several stages:\r\n<ol><li>Search for sites that are popular and relevant to your audience.</li><li>Definition of opinion leaders on a selected topic.</li><li>Search for contacts of resource representatives.</li><li>Choosing a format: press release, interview, article, mention with a link.</li><li>Preparation of a press release with details and terms of cooperation.</li><li>Writing a welcome letter.</li><li>Communication with representatives and negotiations.</li><li>Content preparation.</li><li>Publication and control.</li></ol>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon-pr-outreach.png","alias":"pr-outreach"},"826":{"id":826,"title":"Sandbox","description":" In computer security, a "sandbox" is a security mechanism for separating running programs, usually in an effort to mitigate system failures or software vulnerabilities from spreading. It is often used to execute untested or untrusted programs or code, possibly from unverified or untrusted third parties, suppliers, users or websites, without risking harm to the host machine or operating system. A sandbox typically provides a tightly controlled set of resources for guest programs to run in, such as scratch space on disk and memory. Network access, the ability to inspect the host system or read from input devices are usually disallowed or heavily restricted.\r\nIn the sense of providing a highly controlled environment, sandboxes may be seen as a specific example of virtualization. Sandboxing is frequently used to test unverified programs that may contain a virus or other malicious code, without allowing the software to harm the host device.","materialsDescription":" <span style=\"font-weight: bold;\">What is the sandbox?</span>\r\nThe sandbox is like a ''virtual machine'', which runs on the device. It is a section of the device, for which a user account has been set in the system. In this section, programs can be started, data can be collected and services can be provided, which are not available within the system of the router. Inside the sandbox, the environment is like it is inside a Linux PC. The sandbox is an area separate from the router part of the system, which ensures that the router can fulfill its task without interference from the sandbox.\r\n<span style=\"font-weight: bold;\">What is the use of the sandbox?</span>\r\nBesides its actual tasks, the device can fulfill additional tasks via sandbox. Without the sandbox, these tasks would have to be carried out by an additional industrial computer.\r\nNot having to install and run the computer saves space inside the switching cabinet, money, as additional hardware is not required, and energy, which also reduces industrial waste heat. The device establishes the connection into the internet or to the control center. The programs in the sandbox use this connection. The configuration of the connection to the internet or to the control center can be set comfortably via the web interface.\r\n<span style=\"font-weight: bold;\">Which things can you NOT do with the sandbox?</span>\r\nAll the things that do require root permissions on the device.\r\nIt is not possible to execute commands or programs, which require root rights. Examples for such commands or programs are the raw connections (like ICMP - "ping"). This ensures that the device doesn't interfere with its tasks.\r\n<span style=\"font-weight: bold;\">Which hardware interfaces are available in the sandbox?</span>\r\nSerial interface, Ethernet of the LAN connection (4-port-switch), WAN connection depending on the make of the device (LAN, GPRS, EDGE, UMTS, PSTN and ISDN).\r\nVia the web interface, you can assign the serial interface to be used by applications in the sandbox. If assigned to the sandbox, the serial interface is not available for the device. In this case, neither serial-Ethernet-gateway nor the connection of a further, redundant communication device will be possible. The LAN, as well as the WAN connection, can be used in the way they are configured for the device. Network settings can be configured via the web interface and not via the sandbox. Depending on the configuration and the type of the device also the sandbox can communicate in various ways via LAN, GPRS, EDGE, UMTS, PSTN or ISDN.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon-sandbox.png","alias":"sandbox"},"830":{"id":830,"title":"DRM - Digital Rights Management","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_DRM.png","alias":"drm-digital-rights-management"},"832":{"id":832,"title":"CASB - Cloud Access Security Broker","description":"A cloud access security broker (CASB) (sometimes pronounced cas-bee) is on-premises or cloud-based software that sits between cloud service users and cloud applications, and monitors all activity and enforces security policies. A CASB can offer a variety of services, including but not limited to monitoring user activity, warning administrators about potentially hazardous actions, enforcing security policy compliance, and automatically preventing malware.\r\nA CASB may deliver security, the management or both. Broadly speaking, "security" is the prevention of high-risk events, whilst "management" is the monitoring and mitigation of high-risk events.\r\nCASBs that deliver security must be in the path of data access, between the user and the cloud. Architecturally, this might be achieved with proxy agents on each end-point device, or in agentless fashion without requiring any configuration on each device. Agentless CASB allows for rapid deployment and delivers security on all devices, company-managed or unmanaged BYOD. Agentless CASB also respects user privacy, inspecting only corporate data. Agent-based CASB is difficult to deploy and effective only on devices that are managed by the corporation. Agent-based CASB typically inspects both corporate and personal data.\r\nCASBs that deliver management may use APIs to inspect data and activity in the cloud to alert of risky events after the fact. Another management capability of a CASB is to inspect firewall or proxy logs for the usage of cloud applications.","materialsDescription":"<span style=\"font-weight: bold;\">What is CASB?</span> A Cloud Access Security Broker (CASB) is a policy enforcement point that secures data & apps in the cloud and on any device, anywhere.\r\n<span style=\"font-weight: bold;\">What is the difference between security and management?</span> Security is preventing risky events from happening, management is cleaning up after high-risk events.\r\n<span style=\"font-weight: bold;\">What is Shadow IT?</span> Cloud applications used by business users without IT oversight, also known as unmanaged apps.\r\n<span style=\"font-weight: bold;\">What are managed apps?</span> Cloud Applications that are managed by IT, e.g.Office 365.\r\n<span style=\"font-weight: bold;\">What are the types of CASB?</span> Three types of Cloud Access Security Broker\r\n<ul><li>a) API-only CASB offer basic management</li><li>b) multi-mode first-gen CASB offer management & security</li><li>c) Next-Gen CASB deliver management, security & Zero-Day protection.</li></ul>\r\n<span style=\"font-weight: bold;\">What is a forward proxy?</span> A proxy where traffic must be forwarded by the end-point Such proxies requires agents and configuration on client devices.\r\n<span style=\"font-weight: bold;\">What is a reverse proxy?</span> A proxy where traffic is automatically routed, requiring no agent or configuration on the end-point.\r\n<span style=\"font-weight: bold;\">What is AJAX-VM?</span> Acronym for "Adaptive Javascript and XML- Virtual Machine." AJAX-VM virtualizes cloud apps on the fly so they can be proxied without agents. Reverse-proxy CASB are brittle without AJAX-VM and break frequently with app changes.\r\n<span style=\"font-weight: bold;\">What are the types of CASB architecture?</span> There are three types of CASB architecture: API-only, forward proxy, and reverse proxy. Some CASB are API-only, others API and forward proxy. Next-Gen CASBs offer all three with AJAX-VM.\r\n<span style=\"font-weight: bold;\">What is CASB encryption?</span> Encryption/decryption of data prior to upload/download to a cloud application.\r\n <span style=\"font-weight: bold;\">What is searchable encryption?</span> An encryption system that combines full encryption with a clear-text index to enable search and sort without compromising encryption strength.\r\n<span style=\"font-weight: bold;\">What is tokenization?</span> Obfuscation by encoding each input string as a unique output string.\r\n<span style=\"font-weight: bold;\">What is agentless MDM?</span> Mobile security for BYOD that does not require agents. Easy to deploy and has no access to personal data or apps, thereby preserving user privacy.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_CASB.png","alias":"casb-cloud-access-security-broker"},"834":{"id":834,"title":"IoT - Internet of Things Security","description":" IoT security is the technology area concerned with safeguarding connected devices and networks in the internet of things (IoT).\r\nIoT involves adding internet connectivity to a system of interrelated computing devices, mechanical and digital machines, objects, animals and/or people. Each "thing" is provided a unique identifier and the ability to automatically transfer data over a network. Allowing devices to connect to the internet opens them up to a number of serious vulnerabilities if they are not properly protected.\r\nIoT security has become the subject of scrutiny after a number of high-profile incidents where a common IoT device was used to infiltrate and attack the larger network. Implementing security measures is critical to ensuring the safety of networks with IoT devices connected to them.\r\nIoT security hacks can happen in any industry, from smart home to a manufacturing plant to a connected car. The severity of impact depends greatly on the individual system, the data collected and/or the information it contains.\r\nAn attack disabling the brakes of a connected car, for example, or on a connected health device, such as an insulin pump hacked to administer too much medication to a patient, can be life-threatening. Likewise, an attack on a refrigeration system housing medicine that is monitored by an IoT system can ruin the viability of a medicine if temperatures fluctuate. Similarly, an attack on critical infrastructure -- an oil well, energy grid or water supply -- can be disastrous.\r\nSo, a robust IoT security portfolio must allow protecting devices from all types of vulnerabilities while deploying the security level that best matches application needs. Cryptography technologies are used to combat communication attacks. Security services are offered for protecting against lifecycle attacks. Isolation measures can be implemented to fend off software attacks. And, finally, IoT security should include tamper mitigation and side-channel attack mitigation technologies for fighting physical attacks of the chip.","materialsDescription":" <span style=\"font-weight: bold;\">What are the key requirements of IoT Security?</span>\r\nThe key requirements for any IoT security solution are:\r\n<ul><li>Device and data security, including authentication of devices and confidentiality and integrity of data</li><li>Implementing and running security operations at IoT scale</li><li>Meeting compliance requirements and requests</li><li>Meeting performance requirements as per the use case</li></ul>\r\n<span style=\"font-weight: bold;\">What do connected devices require to participate in the IoT Securely?</span>\r\nTo securely participate in the IoT, each connected device needs a unique identification – even before it has an IP address. This digital credential establishes the root of trust for the device’s entire lifecycle, from initial design to deployment to retirement.\r\n<span style=\"font-weight: bold;\">Why is device authentication necessary for the IoT?</span>\r\nStrong IoT device authentication is required to ensure connected devices on the IoT can be trusted to be what they purport to be. Consequently, each IoT device needs a unique identity that can be authenticated when the device attempts to connect to a gateway or central server. With this unique ID in place, IT system administrators can track each device throughout its lifecycle, communicate securely with it, and prevent it from executing harmful processes. If a device exhibits unexpected behavior, administrators can simply revoke its privileges.\r\n<span style=\"font-weight: bold;\">Why is secure manufacturing necessary for IoT devices?</span>\r\nIoT devices produced through unsecured manufacturing processes provide criminals opportunities to change production runs to introduce unauthorized code or produce additional units that are subsequently sold on the black market.\r\nOne way to secure manufacturing processes is to use hardware security modules (HSMs) and supporting security software to inject cryptographic keys and digital certificates and to control the number of units built and the code incorporated into each.\r\n<span style=\"font-weight: bold;\">Why is code signing necessary for IoT devices?</span>\r\nTo protect businesses, brands, partners, and users from software that has been infected by malware, software developers have adopted code signing. In the IoT, code signing in the software release process ensures the integrity of IoT device software and firmware updates and defends against the risks associated with code tampering or code that deviates from organizational policies.\r\nIn public key cryptography, code signing is a specific use of certificate-based digital signatures that enables an organization to verify the identity of the software publisher and certify the software has not been changed since it was published.\r\n<span style=\"font-weight: bold;\">What is IoT PKI?</span>\r\nToday there are more things (devices) online than there are people on the planet! Devices are the number one users of the Internet and need digital identities for secure operation. As enterprises seek to transform their business models to stay competitive, rapid adoption of IoT technologies is creating increasing demand for Public Key Infrastructures (PKIs) to provide digital certificates for the growing number of devices and the software and firmware they run.\r\nSafe IoT deployments require not only trusting the devices to be authentic and to be who they say they are, but also trusting that the data they collect is real and not altered. If one cannot trust the IoT devices and the data, there is no point in collecting, running analytics, and executing decisions based on the information collected.\r\nSecure adoption of IoT requires:\r\n<ul><li>Enabling mutual authentication between connected devices and applications</li><li>Maintaining the integrity and confidentiality of the data collected by devices</li><li>Ensuring the legitimacy and integrity of the software downloaded to devices</li><li>Preserving the privacy of sensitive data in light of stricter security regulations</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/iot.png","alias":"iot-internet-of-things-security"},"836":{"id":836,"title":"DRP - Digital Risk Protection","description":"Digital risks exist on social media and web channels, outside most organization's line of visibility. Organizations struggle to monitor these external, unregulated channels for risks targeting their business, their employees or their customers.\r\nCategories of risk include cyber (insider threat, phishing, malware, data loss), revenue (customer scams, piracy, counterfeit goods) brand (impersonations, slander) and physical (physical threats, natural disasters).\r\nDue to the explosive growth of digital risks, organizations need a flexible, automated approach that can monitor digital channels for organization-specific risks, trigger alerts and remediate malicious posts, profiles, content or apps.\r\nDigital risk protection (DRP) is the process of protecting social media and digital channels from security threats and business risks such as social engineering, external fraud, data loss, insider threat and reputation-based attacks. DRP reduces risks that emerge from digital transformation, protecting against the unwanted exposure of a company’s data, brand, and attack surface and providing actionable insight on threats from the open, deep, and dark web.<br /><br />","materialsDescription":"<span style=\"font-weight: bold;\">What is a digital risk?</span>\r\nDigital risks can take many forms. Most fundamentally, what makes a risk digital? Digital risk is any risk that plays out in one form or another online, outside of an organization’s IT infrastructure and beyond the security perimeter. This can be a cyber risk, like a phishing link or ransomware via LinkedIn, but can also include traditional risks with a digital component, such as credit card money flipping scams on Instagram.\r\n<span style=\"font-weight: bold;\">What are the features of Digital Risk Protection?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">The features are:</span></span>\r\n<ul><li>Protecting yourself from digital risk by building a watchtower, not a wall. A new Forrester report identifies two objectives for any digital risk protection effort: identifying risks and resolving them.</li><li>Digital risk comes in many forms, like unauthorized data disclosure, threat coordination from cybercriminals, risks inherent in the technology you use and in your third-party associates and even from your own employees.</li><li>The best solutions should automate the collection of data and draw from many sources; should have the capabilities to map, monitor, and mitigate digital risk and should be flexible enough to be applied in multiple use cases — factors that many threat intelligence solutions excel in.</li></ul>\r\n<span style=\"font-weight: bold;\">What elements constitute a digital risk?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Unauthorized Data Disclosure</span></span>\r\nThis includes the theft or leakage of any kind of sensitive data, like the personal financial information of a retail organization’s customers or the source code for a technology company’s proprietary products.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Threat Coordination Activity</span></span>\r\nMarketplaces and criminal forums on the dark web or even just on the open web are potent sources of risk. Here, a vulnerability identified by one group or individual who can’t act on it can reach the hands of someone who can. This includes the distribution of exploits in both targeted and untargeted campaigns.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Supply Chain Issues</span></span>\r\nBusiness partners, third-party suppliers, and other vendors who interact directly with your organization but are not necessarily following the same security practices can open the door to increased risk.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Employee Risk</span></span>\r\nEven the most secure and unbreakable lock can still easily be opened if you just have the right key. Through social engineering efforts, identity or access management and manipulation, or malicious insider attacks coming from disgruntled employees, even the most robust cybersecurity program can be quickly subverted.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Technology Risks</span></span>\r\nThis broad category includes all of the risks you must consider across the different technologies your organization might rely on to get your work done, keep it running smoothly, and tell people about it.\r\n<ul><li><span style=\"font-weight: bold;\">Physical Infrastructure:</span> Countless industrial processes are now partly or completely automated, relying on SCADA, DCS, or PLC systems to run smoothly — and opening them up to cyber- attacks (like the STUXNET attack that derailed an entire country’s nuclear program).</li><li><span style=\"font-weight: bold;\">IT Infrastructure:</span> Maybe the most commonsensical source of digital risk, this includes all of the potential vulnerabilities in your software and hardware. The proliferation of the internet of things devices poses a growing and sometimes underappreciated risk here.</li><li><span style=\"font-weight: bold;\">Public-Facing Presence:</span> All of the points where you interact with your customers and other public entities, whether through social media, email campaigns, or other marketing strategies, represent potential sources of risk.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Digital_Risk_Protection.png","alias":"drp-digital-risk-protection"},"838":{"id":838,"title":"Endpoint Detection and Response","description":"Endpoint Detection and Response (EDR) is a cybersecurity technology that addresses the need for continuous monitoring and response to advanced threats. It is a subset of endpoint security technology and a critical piece of an optimal security posture. EDR differs from other endpoint protection platforms (EPP) such as antivirus (AV) and anti-malware in that its primary focus isn't to automatically stop threats in the pre-execution phase on an endpoint. Rather, EDR is focused on providing the right endpoint visibility with the right insights to help security analysts discover, investigate and respond to very advanced threats and broader attack campaigns stretching across multiple endpoints. Many EDR tools, however, combine EDR and EPP.\r\nWhile small and mid-market organizations are increasingly turning to EDR technology for more advanced endpoint protection, many lack the resources to maximize the benefits of the technology. Utilizing advanced EDR features such as forensic analysis, behavioral monitoring and artificial intelligence (AI) is labor and resource intensive, requiring the attention of dedicated security professionals.\r\nA managed endpoint security service combines the latest technology, an around-the-clock team of certified CSOC experts and up-to-the-minute industry intelligence for a cost-effective monthly subscription. Managed services can help reduce the day-to-day burden of monitoring and responding to alerts, enhance security orchestration and automation (SOAR) and improve threat hunting and incident response.","materialsDescription":"<span style=\"font-weight: bold; \">What is Endpoint detection and response (EDR)?</span>\r\nEndpoint detection and response is an emerging technology that addresses the need for continuous monitoring and response to advanced threats. One could even make the argument that endpoint detection and response is a form of advanced threat protection.\r\n<span style=\"font-weight: bold;\">What are the Key Aspects of EDR Security?</span>\r\nAccording to Gartner, effective EDR must include the following capabilities:\r\n<ul><li>Incident data search and investigation</li><li>Alert triage or suspicious activity validation</li><li>Suspicious activity detection</li><li>Threat hunting or data exploration</li><li>Stopping malicious activity</li></ul>\r\n<span style=\"font-weight: bold;\">What to look for in an EDR Solution?</span>\r\nUnderstanding the key aspects of EDR and why they are important will help you better discern what to look for in a solution. It’s important to find EDR software that can provide the highest level of protection while requiring the least amount of effort and investment — adding value to your security team without draining resources. Here are the six key aspects of EDR you should look for:\r\n<span style=\"font-weight: bold;\">1. Visibility:</span> Real-time visibility across all your endpoints allows you to view adversary activities, even as they attempt to breach your environment and stop them immediately.\r\n<span style=\"font-weight: bold;\">2. Threat Database:</span> Effective EDR requires massive amounts of telemetry collected from endpoints and enriched with context so it can be mined for signs of attack with a variety of analytic techniques.\r\n<span style=\"font-weight: bold;\">3. Behavioral Protection:</span> Relying solely on signature-based methods or indicators of compromise (IOCs) lead to the “silent failure” that allows data breaches to occur. Effective endpoint detection and response requires behavioral approaches that search for indicators of attack (IOAs), so you are alerted of suspicious activities before a compromise can occur.\r\n<span style=\"font-weight: bold;\">4. Insight and Intelligence:</span> An endpoint detection and response solution that integrates threat intelligence can provide context, including details on the attributed adversary that is attacking you or other information about the attack.\r\n<span style=\"font-weight: bold;\">5. Fast Response:</span> EDR that enables a fast and accurate response to incidents can stop an attack before it becomes a breach and allow your organization to get back to business quickly.\r\n<span style=\"font-weight: bold;\">6. Cloud-based Solution:</span> Having a cloud-based endpoint detection and response solution is the only way to ensure zero impact on endpoints while making sure capabilities such as search, analysis and investigation can be done accurately and in real time.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/hgghghg.png","alias":"endpoint-detection-and-response"},"840":{"id":840,"title":"ICS/SCADA Cyber Security","description":"SCADA security is the practice of protecting supervisory control and data acquisition (SCADA) networks, a common framework of control systems used in industrial operations. These networks are responsible for providing automated control and remote human management of essential commodities and services such as water, natural gas, electricity and transportation to millions of people. They can also be used to improve the efficiencies and quality in other less essential (but some would say very important!) real-world processes such as snowmaking for ski resorts and beer brewing. SCADA is one of the most common types of industrial control systems (ICS).\r\nThese networks, just like any other network, are under threat from cyber-attacks that could bring down any part of the nation's critical infrastructure quickly and with dire consequences if the right security is not in place. Capital expenditure is another key concern; SCADA systems can cost an organization from tens of thousands to millions of dollars. For these reasons, it is essential that organizations implement robust SCADA security measures to protect their infrastructure and the millions of people that would be affected by the disruption caused by an external attack or internal error.\r\nSCADA security has evolved dramatically in recent years. Before computers, the only way to monitor a SCADA network was to deploy several people to each station to report back on the state of each system. In busier stations, technicians were stationed permanently to manually operate the network and communicate over telephone wires.\r\nIt wasn't until the introduction of the local area network (LAN) and improvements in system miniaturization that we started to see advances in SCADA development such as the distributed SCADA network. Next came networked systems that were able to communicate over a wide area network (WAN) and connect many more components together.\r\nFrom local companies to federal governments, every business or organization that works with SCADA systems are vulnerable to SCADA security threats. These threats can have wide-reaching effects on both the economy and the community. Specific threats to SCADA networks include the following:\r\n<span style=\"font-weight: bold;\">Hackers.</span> Individuals or groups with malicious intent could bring a SCADA network to its knees. By gaining access to key SCADA components, hackers could unleash chaos on an organization that can range from a disruption in services to cyber warfare.\r\n<span style=\"font-weight: bold;\">Malware.</span> Malware, including viruses, spyware and ransomware can pose a risk to SCADA systems. While malware may not be able to specifically target the network itself, it can still pose a threat to the key infrastructure that helps to manage the SCADA network. This includes mobile SCADA applications that are used to monitor and manage SCADA systems.\r\n<span style=\"font-weight: bold;\">Terrorists.</span> Where hackers are usually motivated by sordid gain, terrorists are driven by the desire to cause as much mayhem and damage as possible.\r\n<span style=\"font-weight: bold;\">Employees.</span> Insider threats can be just as damaging as external threats. From human error to a disgruntled employee or contractor, it is essential that SCADA security addresses these risks.\r\nManaging today's SCADA networks can be a challenge without the right security precautions in place. Many networks are still without the necessary detection and monitoring systems and this leaves them vulnerable to attack. Because SCADA network attacks exploit both cyber and physical vulnerabilities, it is critical to align cybersecurity measures accordingly.","materialsDescription":"<span style=\"font-weight: bold;\">What is the difference between ICS/SCADA cybersecurity and information security?</span>\r\nAutomated process control systems (SCADA) have a lot of differences from “traditional” corporate information systems: from the destination, specific data transfer protocols and equipment used and ending with the environment in which they operate. In corporate networks and systems, as a rule, the main protected resource is information that is processed, transmitted and stored in automated systems, and the main goal is to ensure its confidentiality. In ICS, the protected resource, first of all, is the technological process itself, and the main goal is to ensure its continuity (accessibility of all nodes) and integrity (including information transmitted between the nodes of the ICS). Moreover, the field of potential risks and threats to ICS, in comparison with corporate systems, expands with risks of potential damage to life and health of personnel and the public, damage to the environment and infrastructure. That is why it is incorrect to talk about “information security” in relation to ICS/SCADA. In English sources, the term “cybersecurity” is used for this, a direct translation of which (cybersecurity) is increasingly found in our market in relation to the protection of process control systems.\r\n<span style=\"font-weight: bold;\">Is it really necessary?</span>\r\nIt is necessary. There are a number of myths about process control systems, for example: “process control systems are completely isolated from the outside world”, “process control systems are too specific for someone to crack”, “process control systems are reliably protected by the developer”, or even “No one will ever try us, hacking us is not interesting. ” All this is no longer true. Many modern distributed process control systems have one or another connection with the corporate network, even if the system owners are unaware of this. Communication with the outside world greatly simplifies the task of the attacker, but does not remain the only possible option. Automated process control software and data transfer protocols are, as a rule, very, very insecure against cyber threats. This is evidenced by numerous articles and reports of experts involved in the study of the protection of industrial control systems and penetration tests. The PHDays III section on hacking automated process control systems impressed even ardent skeptics. Well, and, of course, the argument “they have NOT attacked us, therefore they will not” - can hardly be considered seriously. Everyone has heard about Stuxnet, which dispelled almost all the myths about the safety of ICS at once.\r\n<span style=\"font-weight: bold;\">Who needs this?</span>\r\nWith the phrase ICS/SCADA, most imagine huge plants, automated CNC machines or something similar. However, the application of process control systems is not limited to these objects - in the modern age of automation, process control systems are used everywhere: from large production facilities, the oil and gas industry, transport management to smart home systems. And, by the way, with the protection of the latter, as a rule, everything can be much worse, because the developer silently and imperceptibly shifts responsibility to the shoulders of the user.\r\nOf course, some of the objects with automated process control systems are more interesting for attackers, others less. But, given the ever-growing number of vulnerabilities discovered and published in the ICS, the spread of "exclusive" (written for specific protocols and ICS software) malware, considering your system safe "by default" is unreasonable.\r\n<span style=\"font-weight: bold;\">Are ICS and SCADA the same thing?</span>\r\nNo. SCADA systems (supervisory control and data acquisition, supervisory control and data collection) are part of the control system. Usually, a SCADA system means centralized control and management systems with the participation of a person as a whole system or a complex of industrial control systems. SCADA is the central link between people (human-machine interfaces) and PLC levels (programmable logic controller) or RTU (remote terminal unit).\r\n<span style=\"font-weight: bold;\">What is ICS/SCADA cybersecurity?</span>\r\nIn fact, ICS cybersecurity is a process similar to “information security” in a number of properties, but very different in details. And the devil, as you know, lies in them. ICS/SCADA also has similar information security-related processes: asset inventory, risk analysis and assessment, threat analysis, security management, change management, incident response, continuity, etc. But these processes themselves are different.<br />The cyber security of ICSs has the same basic target qualities - confidentiality, integrity and accessibility, but the significance and point of application for them are completely different. It should be remembered that in ICS/SCADA we, first of all, protect the technological process. Beyond this - from the risks of damage to human health and life and the environment.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_SCADA_Cyber_Security.png","alias":"icsscada-cyber-security"},"844":{"id":844,"title":"Data access","description":"Data access is a generic term referring to a process which has both an IT-specific meaning and other connotations involving access rights in a broader legal and/or political sense. Two fundamental categories of data access exist:\r\n<ul><li>sequential access (as in magnetic tape, for example)</li><li>random access (as in indexed media)</li></ul>\r\nThe <span style=\"font-weight: bold;\">sequential method</span> requires information to be moved within the disk using a seek operation until the data is located. Each segment of data has to be read one after another until the requested data is found. Reading data <span style=\"font-weight: bold;\">randomly </span>allows users to store or retrieve data anywhere on the disk, and the data is accessed in constant time.\r\nOftentimes when using random access, the data is split into multiple parts or pieces and located anywhere randomly on a disk. Sequential files are usually faster to load and retrieve because they require fewer seek operations.\r\nAccess data management crucially involves authorization to access different data repositories. Data access solutions can help distinguish the abilities of administrators and users. For example, administrators may have the ability to remove, edit and add data, while general users may not even have "read" rights if they lack access to particular information.\r\nA <span style=\"font-weight: bold;\">data access right</span> (DAR) is a permission that has been granted that allows a person or computer program to locate and read digital information at rest. Digital access rights play and important role in information security and compliance.\r\nIn compliance, DARs are often granted to data subjects by law. For example, under the General Data Protection Regulation (GDPR) in the European Union, a data subject has the right to access their own personal data and request a correction or erasure.\r\nTo avoid losing or corrupting corporate data, organizations should grant only the necessary required access to each user, a concept known as the <span style=\"font-weight: bold;\">principle of least privilege</span> (POLP). To ensure confidentiality, information should be used by authorized personnel only. To maintain data integrity, data should not be modified accidentally or voluntarily. Additionally, to provide data availability, the system should operate within the required levels of service.\r\nHistorically, each repository (including each different database, file system, etc.), might require the use of different methods and languages, and many of these repositories stored their content in different and incompatible formats.\r\nOver the years standardized languages, methods, and formats, have developed to serve as interfaces between the often proprietary, and always idiosyncratic, specific languages and methods. Such standards include SQL (1974- ), ODBC (ca 1990- ), JDBC, XQJ, ADO.NET, XML, XQuery, XPath (1999- ), and Web Services.\r\nSome of these standards enable translation of data from unstructured (such as HTML or free-text files) to structured (such as XML or SQL). Structures such as connection strings and DBURLs can attempt to standardise methods of connecting to databases.<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What is a database?</span></h1>\r\nA database is a collection of related data which represents some aspect of the real world. A database system is designed to be built and populated with data for a certain task.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What is DBMS?</span></h1>\r\nDatabase Management System (also known as DBMS) is a access database software for storing and retrieving users' data by considering appropriate security measures. It allows users to create their own databases as per their requirement.\r\nIt consists of a group of programs which manipulate the database and provide an interface between the database. It includes the user of the database and other application programs.\r\nThe DBMS accepts the request for data from an application and instructs the operating system to provide the specific data. In large systems, a DBMS helps users and other third-party software to store and retrieve data.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the best data access rights practices?</span></h1>\r\nTo keep data access control issues from arising, the following practices are recommended:\r\n<ul><li>Company security policies should specify what employees can and cannot do on their computers. For example, will individual user data access to allow personal emails, file downloads, software installation, information ownership and authorized or unauthorized website access.</li><li>Data should be classified based on its degree of confidentiality (and the risks associated with being leaked) and criticality (the integrity and the risk of alteration or destruction).</li><li>Control to data should be established using required authorization or authentication and by employing traceability (which consists of tracking access to sensitive IT resources).</li><li>Regular detailed audits should be performed to help set up controls surrounding identity management, privileged users and access to resources.</li><li>The rights of users should be limited. For example, Windows 10 offers standard and administrator accounts, but most users should just have standard accounts to complete their daily tasks.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Data_access.png","alias":"data-access"},"848":{"id":848,"title":"Multi-factor authentication","description":" Multi-factor authentication (MFA) is an authentication method in which a computer user is granted access only after successfully presenting two or more pieces of evidence (or factors) to an authentication mechanism: knowledge (something the user and only the user knows), possession (something the user and only the user has), and inherence (something the user and only the user is).\r\nTwo-factor authentication (also known as 2FA) is a type, or subset, of multi-factor authentication. It is a method of confirming users' claimed identities by using a combination of two different factors: 1) something they know, 2) something they have, or 3) something they are.\r\nA good example of two-factor authentication is the withdrawing of money from an ATM; only the correct combination of a bank card (something the user possesses) and a PIN (something the user knows) allows the transaction to be carried out.\r\nTwo other examples are to supplement a user-controlled password with a one-time password (OTP) or code generated or received by an authenticator (e.g. a security token or smartphone) that only the user possesses.\r\nTwo-step verification or two-step authentication is a method of confirming a user's claimed identity by utilizing something they know (password) and a second factor other than something they have or something they are. An example of a second step is the user repeating back something that was sent to them through an out-of-band mechanism. Or, the second step might be a six digit number generated by an app that is common to the user and the authentication system.","materialsDescription":" <span style=\"font-weight: bold;\">What is MFA?</span>\r\nMulti-factor authentication (MFA) combines two or more independent authentication factors. For example, suppose your website required your clients to enter something only they would know upon login (password), something they have (like a one-time smartphone authentication token provided by special software), and a biometric identifier (like a thumbprint). It is pretty hard for a mortgage cyber-attacker to have all three of those items, especially the biometric identifier.\r\n<span style=\"font-weight: bold;\">Why do I need MFA? What are the benefits?</span>\r\nPasswords are becoming increasingly easy to compromise. They can be stolen, “phished”, guessed, and hacked. New technology and hacking techniques combined with the limited pool of passwords most people use for multiple accounts increases vulnerability.\r\n<span style=\"font-weight: bold;\">How does MFA work?</span>\r\nMulti-factor authentication throws a few roadblocks in the hacker's pathway. Location factors are one way for a security system to identify a person's identity. For example, work schedules and location can determine whether a user is who he says he is. Time is another example of a security layer. If a person uses his phone at a job in the US, it is physically impossible for him to use it again from Europe 15 minutes later. These are especially helpful in online bank fraud and, by extension, mortgage company fraud.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Multi-factor_authentication.png","alias":"multi-factor-authentication"},"850":{"id":850,"title":"Mobile Data Protection (BYOD)","description":"The first and best defense in securing BYODs begins with the same requirements you apply to devices that are already on your network. These security measures include enforcing strong passcodes on all devices, antivirus protection and data loss prevention (DLP), full-disk encryption for disk, removable media and cloud storage, mobile device management (MDM) to wipe sensitive data when devices are lost or stolen, and application control.\r\nYou should always extend encryption to both data in transit and data at rest. Protecting your devices with strong passwords means you make it incredibly difficult for someone to break in and steal data. But if somehow your device-level password is compromised, encrypting the data stored on the device provides a second level of security a hacker must get through in order to steal your data.\r\nYou should encourage users to think of the extra layers of security as helpful tools that give them the ability to use their own devices within the workplace. By password protecting devices, a user acknowledges accountability and responsibility for protecting their data.\r\nIn addition to applying passcodes and antivirus prevention to your devices, you should apply a custom level of application control to BYODs. If applications are available to employees on the internal network, they should be able to access them offsite through a VPN or email software.\r\nA successful BYOD program allows your users to be productive outside of their scheduled work hours while also giving them the flexibility to do the things they like to do when they’re not working—like update their status or enjoy playing an interactive game.\r\nWhatever decision you make for your BYOD policy, be sure that it’s enforceable and enables IT to deploy software remotely.","materialsDescription":" <span style=\"font-weight: bold;\">How can I control apps on BYOD devices?</span>\r\nThe best way IT can control apps on BYOD devices is to have an acceptable use policy in place. Since BYOD adoption has picked up, IT pros have less control over the apps employees use. A policy that lays out expectations and consequences for users can improve the success of your BYOD initiative. Mobile device management (MDM) systems also offer application controls through their blacklisting and whitelisting features. In addition, those with auto-quarantine or remote wipe capabilities also help in the event that a user installs non-compliant apps on his or her device.\r\n<span style=\"font-weight: bold;\">How can my organization create a BYOD policy?</span>\r\nEvery organization’s BYOD policy is a little different because policies are most effective when they’re organization-specific. The most important thing you can do is create a policy as soon as you decide to allow users to bring their own devices to work. The basic points of good BYOD programs address the same things: how users should protect devices, what they can and can’t access and what will happen if and when they leave the company.\r\nA strong BYOD policy should also consider device selection, reimbursement, MDM, device security and mobile application security. Also think about how you’ll enforce BYOD policy once it’s in place.\r\n<span style=\"font-weight: bold;\">What mobile app delivery options does my department have?</span>\r\nThere are four good mobile app delivery approaches, but each has pitfalls.\r\nEnterprise app stores give IT licensing and compliance control and let users download pre-approved mobile applications, but they require a lot of maintenance and resources. Web apps are compatible with different devices and don’t need a distribution system, but without an Internet connection, they aren’t practical. Cloud file-sharing services are good for app delivery since most employees are already familiar with services such as Dropbox. If you chose the cloud option, you’ll have to use or develop cloud-based mobile apps or pay for cloud storage services. And mobile desktop virtualization lets users connect to a PC environment and stores all sensitive data on servers instead of devices. But for desktop virtualization on mobile devices to work, users need a reasonably large screen and a reliable Internet connection.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_BYOD.png","alias":"mobile-data-protection-byod"},"852":{"id":852,"title":"Network security","description":" Network security consists of the policies and practices adopted to prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources. Network security involves the authorization of access to data in a network, which is controlled by the network administrator. Users choose or are assigned an ID and password or other authenticating information that allows them access to information and programs within their authority. Network security covers a variety of computer networks, both public and private, that are used in everyday jobs; conducting transactions and communications among businesses, government agencies and individuals. Networks can be private, such as within a company, and others which might be open to public access. Network security is involved in organizations, enterprises, and other types of institutions. It does as its title explains: it secures the network, as well as protecting and overseeing operations being done. The most common and simple way of protecting a network resource is by assigning it a unique name and a corresponding password.\r\nNetwork security starts with authentication, commonly with a username and a password. Since this requires just one detail authenticating the user name — i.e., the password—this is sometimes termed one-factor authentication. With two-factor authentication, something the user 'has' is also used (e.g., a security token or 'dongle', an ATM card, or a mobile phone); and with three-factor authentication, something the user 'is' is also used (e.g., a fingerprint or retinal scan).\r\nOnce authenticated, a firewall enforces access policies such as what services are allowed to be accessed by the network users. Though effective to prevent unauthorized access, this component may fail to check potentially harmful content such as computer worms or Trojans being transmitted over the network. Anti-virus software or an intrusion prevention system (IPS) help detect and inhibit the action of such malware. An anomaly-based intrusion detection system may also monitor the network like wireshark traffic and may be logged for audit purposes and for later high-level analysis. Newer systems combining unsupervised machine learning with full network traffic analysis can detect active network attackers from malicious insiders or targeted external attackers that have compromised a user machine or account.\r\nCommunication between two hosts using a network may be encrypted to maintain privacy.\r\nHoneypots, essentially decoy network-accessible resources, may be deployed in a network as surveillance and early-warning tools, as the honeypots are not normally accessed for legitimate purposes. Techniques used by the attackers that attempt to compromise these decoy resources are studied during and after an attack to keep an eye on new exploitation techniques. Such analysis may be used to further tighten security of the actual network being protected by the honeypot. A honeypot can also direct an attacker's attention away from legitimate servers. A honeypot encourages attackers to spend their time and energy on the decoy server while distracting their attention from the data on the real server. Similar to a honeypot, a honeynet is a network set up with intentional vulnerabilities. Its purpose is also to invite attacks so that the attacker's methods can be studied and that information can be used to increase network security. A honeynet typically contains one or more honeypots.","materialsDescription":" <span style=\"font-weight: bold;\">What is Network Security?</span>\r\nNetwork security is any action an organization takes to prevent malicious use or accidental damage to the network’s private data, its users, or their devices. The goal of network security is to keep the network running and safe for all legitimate users.\r\nBecause there are so many ways that a network can be vulnerable, network security involves a broad range of practices. These include:\r\n<ul><li><span style=\"font-weight: bold;\">Deploying active devices:</span> Using software to block malicious programs from entering, or running within, the network. Blocking users from sending or receiving suspicious-looking emails. Blocking unauthorized use of the network. Also, stopping the network's users accessing websites that are known to be dangerous.</li><li><span style=\"font-weight: bold;\">Deploying passive devices:</span> For instance, using devices and software that report unauthorized intrusions into the network, or suspicious activity by authorized users.</li><li><span style=\"font-weight: bold;\">Using preventative devices:</span> Devices that help identify potential security holes, so that network staff can fix them.</li><li><span style=\"font-weight: bold;\">Ensuring users follow safe practices:</span> Even if the software and hardware are set up to be secure, the actions of users can create security holes. Network security staff is responsible for educating members of the organization about how they can stay safe from potential threats.</li></ul>\r\n<span style=\"font-weight: bold;\">Why is Network Security Important?</span>\r\nUnless it’s properly secured, any network is vulnerable to malicious use and accidental damage. Hackers, disgruntled employees, or poor security practices within the organization can leave private data exposed, including trade secrets and customers’ private details.\r\nLosing confidential research, for example, can potentially cost an organization millions of dollars by taking away competitive advantages it paid to gain. While hackers stealing customers’ details and selling them to be used in fraud, it creates negative publicity and public mistrust of the organization.\r\nThe majority of common attacks against networks are designed to gain access to information, by spying on the communications and data of users, rather than to damage the network itself.\r\nBut attackers can do more than steal data. They may be able to damage users’ devices or manipulate systems to gain physical access to facilities. This leaves the organization’s property and members at risk of harm.\r\nCompetent network security procedures keep data secure and block vulnerable systems from outside interference. This allows the network’s users to remain safe and focus on achieving the organization’s goals.\r\n<span style=\"font-weight: bold;\">Why Do I Need Formal Education to Run a Computer Network?</span>\r\nEven the initial setup of security systems can be difficult for those unfamiliar with the field. A comprehensive security system is made of many pieces, each of which needs specialized knowledge.\r\nBeyond setup, each aspect of security is constantly evolving. New technology creates new opportunities for accidental security leaks, while hackers take advantage of holes in security to do damage as soon as they find them. Whoever is in charge of the network’s security needs to be able to understand the technical news and changes as they happen, so they can implement safety strategies right away.\r\nProperly securing your network using the latest information on vulnerabilities helps minimize the risk that attacks will succeed. Security Week reported that 44% of breaches in 2014 came from exploits that were 2-4 years old.\r\nUnfortunately, many of the technical aspects of network security are beyond those who make hiring decisions. So, the best way an organization can be sure that their network security personnel are able to properly manage the threats is to hire staff with the appropriate qualifications.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Network_security.png","alias":"network-security"},"854":{"id":854,"title":"Security Orchestration and Automation","description":" SOAR (Security Orchestration, Automation and Response) is a solution stack of compatible software programs that allow an organization to collect data about security threats from multiple sources and respond to low-level security events without human assistance. The goal of using a SOAR stack is to improve the efficiency of physical and digital security operations. The term, which was coined by the research firm Gartner, can be applied to compatible products and services that help define, prioritize, standardize and automate incident response functions.\r\nSOAR solutions are gaining visibility and real-world use driven by early adoption to improve security operations centers. Security and risk management leaders should start to evaluate how these solutions can support and optimize their broader security operations capabilities.\r\nSecurity orchestration, automation and response (SOAR) defines as technologies that enable organizations to take inputs from a variety of sources (mostly from security information and event management [SIEM] systems) and apply workflows aligned to processes and procedures. These can be orchestrated via integrations with other technologies and automated to achieve a desired outcome and greater visibility. Additional capabilities include case and incident management features; the ability to manage threat intelligence, dashboards and reporting; and analytics that can be applied across various functions. SOAR tools significantly enhance security operations activities like threat detection and response by providing machine-powered assistance to human analysts to improve the efficiency and consistency of people and processes.\r\nMost SOAR tools are still strongest in their original "home offerings", which are security incident and response platforms (SIRPs), security orchestration and automation (SOA), and threat intelligence platforms (TIPs). Currently, the most common use case for SOAR by an organization is to define incident analysis and response procedures in a digital workflow format — such as plays in a security operations playbook. Additionally, these tools facilitate the use and operationalization of threat intelligence in security operations, which enhances the ability to predict, prevent, detect and respond to the prevailing threat landscape that a company faces.\r\nTo understand the evolving SOAR market, it is necessary to define the specific terms used — namely, orchestration and automation — in the context of security operations:\r\n<ul><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Aggregation:</span></span> The ability to aggregate/ingest data across sources. This may take the form of alerts, signals or other inputs from other technologies such as an alert from a SIEM tool or an email sent to a group mailbox. Other data that is ingested may include user information from an identity and access management (IAM) tool or threat intelligence from multiple sources.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Enrichment:</span></span> Whether after incident identification or during data collection and processing, SOAR solutions can help integrate external threat intelligence, perform internal contextual lookups or run processes to gather further data according to defined actions.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Orchestration:</span></span> The complexity of combining resources involves coordination of workflows with manual and automated steps, involving many components and affecting information systems and often humans as well.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Automation:</span></span> This concept involves the capability of software and systems to execute functions on their own, typically to affect other information systems and applications.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Response:</span></span> Manual or automated response provides canned resolution to programmatically defined activities. This includes activities from a basic level — ticket creation in an IT service desk application — to more advanced activities like applying some form of response via another security control, like blocking an IP address by changing a firewall rule. This functionality is the most impactful but also applies to the most complex use cases.</li></ul>\r\nBuyers are expressing demand for SOAR for several reasons:\r\n<ul><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Staff shortages:</span></span> Due to staff shortages in security operations, clients describe a growing need to automate repeatable tasks, streamline workflows and orchestrate security tasks resulting in operational scale. For instance, if you have a team, SOAR can give them more reach — but this is not a tool to get instead of a team. Also, organizations need the ability to demonstrate to management the organization’s ability to reduce the impact of inevitable incidents.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Continued evolution of threats and increases in volume:</span></span> As organizations consider threats that destroy data and can result in disclosure of intellectual property and monetary extortion, they require rapid, consistent, continuous and more frequent responses with fewer manual steps.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Improving alert triage quality and speed:</span></span> Security monitoring systems (such as SIEMs) are known to cost a significant amount to run and generate a high number of alerts, including many found to be “false positives” or simply not relevant after additional investigation. Security and risk management leaders then treat alert triage in a very manual way, which is subject to mistakes by the analysts. This leaves real incidents ignored. SOAR helps improve the signal-to-noise ratio by automating the repeatable, mundane aspects of incident investigation. This creates a positive situation where analysts can spend more time investigating and responding to an event instead of spending most of their time collecting all the data required to perform the investigation.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Need for a centralized view of threat intelligence:</span></span> A large number of security controls on the market today benefit from threat intelligence. SOAR tools allow for the centralized collection, aggregation, deduplication, enrichment of existing data with threat intelligence and, importantly, conversion of intelligence into action.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Reducing time to respond, contain and remediate:</span></span> Organizations are dealing with increasingly aggressive threats, such as ransomware, where rapid response of only minutes at best is required in order to stand a chance of containing the threat that is spread laterally in your environment. This scenario forces organizations to reduce the time they take to respond to those incidents, typically by delegating more tasks to machines. Reducing the response time, including incident containment and remediation, is one of the most effective ways to control the impact of security incidents. Like a brush fire, the sooner you can get to it, the smaller it is, and therefore the easier it is to put out.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Reducing unnecessary, routine work for the analysts:</span></span> SOC analysts are often working with multiple tools. They are looking at a stream of row and column SIEM console alerts, threat intelligence (TI) service portals for information about the entities involved, and endpoint detection and response (EDR) for context on what is happening on the affected endpoint. They may even be using workflow tools to control the triage and investigation processes.</li></ul>\r\nThe SOAR market is still an emerging market and it is forecast to grow up to $550 million in the five-year (2018-2023) time frame. Many organizations implement SOAR tools with use cases primarily focused on making their SOC analysts more efficient such that they can process more incidents while having more time to apply human analysis and drive response actions much quicker. Historically, they were not aware of the existence of these types of solutions. There are now more clients aware of SOAR solutions, which is fueling further adoption. This awareness is broadening; even SOAR vendors claim to have less work evangelizing about the technology and more conversations about their capabilities and differentiators. However, improving detection and response activities is just one of several opportunities for the use of SOAR tools to support security operations activities.\r\nSince SOAR is often used as an umbrella term that covers security operations, security incident response and threat intelligence, many vendors are driving their existing solutions in the fight for market leadership.","materialsDescription":" <span style=\"font-weight: bold; \">What is SOAR?</span>\r\nCoined by research company Gartner, Security Orchestration, Automation and Response (SOAR) is a term used to describe the convergence of three distinct technology markets: security orchestration and automation, security incident response platforms (SIRP), and threat intelligence platforms (TIP).\r\nSOAR technologies enable organizations to collect and aggregate vast amounts of security data and alerts from a wide range of sources. This assists human and machine-led analysis, as well as the standardization and automation of threat detection and remediation.\r\n<span style=\"font-weight: bold;\">What are the activities of SOAR?</span>\r\nSOAR supports multiple activities for security operations decision making such as, but not limited to, the following:\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Prioritizing security operations activities:</span></span> Use of a SOAR solution requires organizations to consider questions about their processes. Which are most critical? Which ones consume the most staff time and resources? Which ones would benefit from automation? Where do we have gaps in our documented procedures? The preparation and planning for SOAR, and its ongoing use, help organizations prioritize and manage where orchestration and automation should be applied and where it can help improve response. This response can then lead to improvements in security operations and showing a demonstrable impact on business operations (e.g., faster time to detect and respond to threats that could impact business operations and optimization of security operations staff and budget).</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Formalizing triage and incident response:</span></span> Security operations teams must be consistent in their responses to incident and threats. They must also follow best practices, provide an audit trail and be measurable against business objectives.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Automating response:</span></span> Speed is of the essence in today’s threat landscape. Attacks are increasing in speed (e.g., ransomware is now being automated to spread with worm functionality), but security operations are not automated. Having the ability to automate response action offers SOC teams the ability to quickly isolate/contain security incidents. Some responses can be fully automated, but at this time many SOAR users still inject a human to make the final decision. However, even this reduces the mean time to respond for the organization compared to being fully dependent on “human power.”</li></ul>\r\n<span style=\"font-weight: bold;\">SOAR Recommendations</span>\r\nSecurity and risk management leaders overseeing security operations should:\r\n<ul><li>Prepare for their SOAR implementations by having a starting set of defined processes and workflows that can be implemented. Out-of-the-box plays and integrations are a starting point but can rarely be implemented without some customizations.</li><li>Plan for the implementation and the ongoing operation and administration of SOAR tools by using a mix of professional services and internal resources.</li><li>Put a contingency plan in place in the event the SOAR tool is acquired by another vendor. Acquisitions are occurring with some frequency as the market evolves. Buyers should be prepared.</li></ul>\r\n<span style=\"font-weight: bold;\">Key Findings</span>\r\n<ul><li>The SOAR technology market aims to converge security orchestration and automation (SOA), security incident response (SIR) and threat intelligence platform (TIP) capabilities into single solutions.</li><li>Early adopters of SOAR technologies have been organizations and managed security service providers with mature security operations centers (SOCs) that understood the benefits of incorporating SOAR capabilities into their operations. However, use cases implemented by early adopters have not evolved over the last 12 months and are stuck in a rut, limiting the long-term potential for SOAR in security operations.</li><li>SOAR solutions are not “plug-and-play.” Even though solutions have a library of out-of-the-box use cases and integrations, buyers are reporting multiweek professional services engagements to implement their initial use cases, as every organization’s processes and technologies deployed are different.</li><li>Orchestration and automation are starting to be localized in point security technologies, usually in the form of predefined, automated workflows. This is not the same as a full-featured SOAR solution.<br /></li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/automation-engineering-management-computer-icons.png","alias":"security-orchestration-and-automation"},"856":{"id":856,"title":"Secure Communications","description":" <span style=\"font-weight: bold;\">Secure communication</span> is when two entities are communicating and do not want a third party to listen in. For that, they need to communicate in a way not susceptible to eavesdropping or interception. Secure communication includes means by which people can share information with varying degrees of certainty that third parties cannot intercept what was said. Other than spoken face-to-face communication with no possible eavesdropper, it is probably safe to say that no communication is guaranteed secure in this sense, although practical obstacles such as legislation, resources, technical issues (interception and encryption), and the sheer volume of communication serve to limit surveillance.\r\nWith many communications taking place over long distances and mediated by technology, and increasing awareness of the importance of interception issues, technology, and its compromise are at the heart of this debate.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Encryption</span></span> is a method in which data is rendered hard to read by an unauthorized party. Since encryption methods are created to extremely hard to break, many communication methods either use deliberately weaker encryption than possible or have backdoors inserted to permit rapid decryption. In some cases, government authorities have required backdoors to be installed in secret. Many methods of encryption are also subject to "man in the middle" attack whereby a third party who can 'see' the establishment of the secure communication is made privy to the encryption method, this would apply for example to the interception of computer use at an ISP. Provided it is correctly programmed, sufficiently powerful, and the keys not intercepted, encryption would usually be considered secure.\r\nEncryption can be implemented in a way that requires the use of encryption, i.e. if encrypted communication is impossible then no traffic is sent, or opportunistically. Opportunistic encryption is a lower security method to generally increase the percentage of generic traffic which is encrypted. This is analogous to beginning every conversation with "Do you speak Navajo?" If the response is affirmative, then the conversation proceeds in Navajo, otherwise, it uses the common language of the two speakers. This method does not generally provide authentication or anonymity but it does protect the content of the conversation from eavesdropping.\r\nAn Information-theoretic security technique known as physical layer encryption ensures that a wireless communication link is provably secure with communications and coding techniques.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Steganography</span></span> ("hidden writing") is also the means by which data can be hidden within other more innocuous data. Thus a watermark proving ownership embedded in the data of a picture, in such a way it is hard to find or remove unless you know how to find it. Or, for communication, the hiding of important data (such as a telephone number) in apparently innocuous data (an MP3 music file). An advantage of steganography is plausible deniability, that is unless one can prove the data is there (which is usually not easy), it is deniable that the file contains any.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Identity-based networks</span></span> are one of the tools to obtain security. Unwanted or malicious behavior is possible on the web since the internet is inherently anonymous. True identity-based networks replace the ability to remain anonymous and are inherently more trustworthy since the identity of the sender and recipient are known. (The telephone system is an example of an identity-based network.)\r\nRecently, <span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">anonymous networking</span></span> also has been used to secure communications. In principle, a large number of users running the same system can have communications routed between them in such a way that it is very hard to detect what the complete message is, which user sent it, and where it is ultimately coming from or going to. Examples are Crowds, Tor, I2P, Mixminion, various anonymous P2P networks, and others.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Anonymous communication devices</span></span> are also one of the tools to obtain security. In theory, an unknown device would not be noticed, since so many other devices are in use. This is not altogether the case in reality, due to the presence of systems such as Carnivore and Echelon, which can monitor communications over entire networks and the fact that the far end may be monitored as before. Examples include payphones, Internet cafes, etc.\r\nPrograms offering more security are <span style=\"font-weight: bold;\">secure instant messaging, VoIP, secure email, IRC and webchat,</span> and so on.","materialsDescription":" <span style=\"font-weight: bold; \">What are the types of security?</span>\r\nSecurity can be broadly categorized under the following headings, with examples:\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">1. Hiding the content or nature of a communication</span></span>\r\n<ul><li><span style=\"font-style: italic; \">Code</span> – a rule to convert a piece of information (for example, a letter, word, phrase, or gesture) into another form or representation (one sign into another sign), not necessarily of the same type. In communications and information processing, encoding is the process by which information from a source is converted into symbols to be communicated. Decoding is the reverse process, converting these code symbols back into information understandable by a receiver. One reason for coding is to enable communication in places where ordinary spoken or written language is difficult or impossible. For example, semaphore, where the configuration of flags held by a signaler or the arms of a semaphore tower encodes parts of the message, typically individual letters, and numbers. Another person standing a great distance away can interpret the flags and reproduce the words sent.</li><li><span style=\"font-style: italic; \">Encryption</span></li><li><span style=\"font-style: italic; \">Steganography</span></li><li><span style=\"font-style: italic; \">Identity-Based</span></li></ul>\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">2. Hiding the parties to a communication – preventing identification, promoting anonymity</span></span>\r\n<ul><li>"Crowds" and similar anonymous group structures – it is difficult to identify who said what when it comes from a "crowd"</li><li>Anonymous communication devices – unregistered cellphones, Internet cafes</li><li>Anonymous proxies</li><li>Hard to trace routing methods – through unauthorized third-party systems, or relays</li></ul>\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">3. Hiding the fact that communication takes place</span></span>\r\n<ul><li>"Security by obscurity" – similar to a needle in a haystack</li><li>Random traffic – creating random data flow to make the presence of genuine communication harder to detect and traffic analysis less reliable</li></ul>\r\nEach of the three is important, and depending on the circumstances any of these may be critical. For example, if a communication is not readily identifiable, then it is unlikely to attract attention for identification of parties, and the mere fact communication has taken place (regardless of content) is often enough by itself to establish an evidential link in legal prosecutions. It is also important with computers, to be sure where the security is applied, and what is covered.\r\n<span style=\"font-weight: bold; \">What are the methods used to "break" security?</span>\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Bugging</span></span>\r\nThe placing covertly of monitoring and/or transmission devices either within the communication device, or in the premises concerned.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Computers (general)</span></span>\r\nAny security obtained from a computer is limited by the many ways it can be compromised – by hacking, keystroke logging, backdoors, or even in extreme cases by monitoring the tiny electrical signals given off by keyboard or monitors to reconstruct what is typed or seen (TEMPEST, which is quite complex).\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Laser audio surveillance</span></span>\r\nSounds, including speech, inside rooms, can be sensed by bouncing a laser beam off a window of the room where a conversation is held and detecting and decoding the vibrations in the glass caused by the sound waves.\r\n<span style=\"font-weight: bold; \">What are the systems offering partial security?</span>\r\n<span style=\"font-weight: bold; \">Anonymous cellphones.</span> Cellphones can easily be obtained, but are also easily traced and "tapped". There is no (or only limited) encryption, the phones are traceable – often even when switched off – since the phone and SIM card broadcast their International Mobile Subscriber Identity (IMSI). It is possible for a cellphone company to turn on some cellphones when the user is unaware and use the microphone to listen in on you, and according to James Atkinson, a counter-surveillance specialist cited in the same source, "Security-conscious corporate executives routinely remove the batteries from their cell phones" since many phones' software can be used "as-is", or modified, to enable transmission without user awareness and the user can be located within a small distance using signal triangulation and now using built-in GPS features for newer models. Transceivers may also be defeated by jamming or Faraday cage.\r\nSome cellphones (Apple's iPhone, Google's Android) track and store users' position information so that movements for months or years can be determined by examining the phone.\r\n<span style=\"font-weight: bold; \">Landlines.</span> Analog landlines are not encrypted, it lends itself to being easily tapped. Such tapping requires physical access to the line which can be easily obtained from a number of places, e.g. the phone location, distribution points, cabinets and the exchange itself. Tapping a landline in this way can enable an attacker to make calls that appear to originate from the tapped line.\r\n<span style=\"font-weight: bold;\">Anonymous Internet.</span> Using a third-party system of any kind (payphone, Internet cafe) is often quite secure, however, if that system is used to access known locations (a known email account or 3rd party) then it may be tapped at the far end, or noted, and this will remove any security benefit obtained. Some countries also impose mandatory registration of Internet cafe users.\r\nAnonymous proxies are another common type of protection, which allows one to access the net via a third party (often in a different country) and make tracing difficult. Note that there is seldom any guarantee that the plaintext is not tappable, nor that the proxy does not keep its own records of users or entire dialogs. As a result, anonymous proxies are a generally useful tool but may not be as secure as other systems whose security can be better assured. Their most common use is to prevent a record of the originating IP, or address, being left on the target site's own records. Typical anonymous proxies are found at both regular websites such as Anonymizer.com and spynot.com, and on proxy sites which maintain up to date lists of large numbers of temporary proxies in operation.\r\nA recent development on this theme arises when wireless Internet connections ("Wi-Fi") are left in their unsecured state. The effect of this is that any person in range of the base unit can piggyback the connection – that is, use it without the owner being aware. Since many connections are left open in this manner, situations where piggybacking might arise (willful or unaware) have successfully led to a defense in some cases, since it makes it difficult to prove the owner of the connection was the downloader or had knowledge of the use to which unknown others might be putting their connection. An example of this was the Tammie Marson case, where neighbors and anyone else might have been the culprit in the sharing of copyright files. Conversely, in other cases, people deliberately seek out businesses and households with unsecured connections, for illicit and anonymous Internet usage, or simply to obtain free bandwidth.\r\n<span style=\"font-weight: bold;\">Programs offering more security.</span>\r\n<span style=\"font-weight: bold;\"><span style=\"font-style: italic;\">Secure instant messaging</span></span> – Some instant messaging clients use end-to-end encryption with forwarding secrecy to secure all instant messages to other users of the same software. Some instant messaging clients also offer end-to-end encrypted file transfer support and group messaging.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">VoIP</span></span> – Some VoIP clients implement ZRTP and SRTP encryption for calls.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Secure email</span></span> – some email networks are designed to provide encrypted and/or anonymous communication. They authenticate and encrypt on the users own computer, to prevent transmission of plain text, and mask the sender and recipient. Mixminion and I2P-Bote provide a higher level of anonymity by using a network of anonymizing intermediaries, similar to how Tor works, but at a higher latency.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">IRC and webchat</span></span> – Some IRC clients and systems use client-to-server encryption such as SSL/TLS. This is not standardized.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/diseno-plano-de-icon.png","alias":"secure-communications"},"858":{"id":858,"title":"Secure File Sharing","description":" Secure file sharing is the process of sharing one or more files securely or privately.\r\nIt enables sharing files between different users/organizations confidentially and/or within a protected mode, secure from intruders or unauthorized users.\r\nSecure file sharing is also known as protected file sharing.\r\nSecure file sharing is generally performed by encrypting the file, either before sharing or when being transmitted over the network. This is done through an encryption algorithm. The file can be shared within a local network or over a standard Internet connection. Secure file sharing can also be done through a private network connection such as a VPN.\r\nMost file-sharing services or software enable secure file sharing by restricting access to the file, such as only granting authorized personnel rights to access, view and download the file.","materialsDescription":" <span style=\"font-weight: bold; \">What is file-sharing security?</span>\r\nFile sharing has grown in popularity and frequency as people work remotely and enterprises move to the cloud. However, any time employees use technology to share files between devices, there are security risks involved. File-sharing can introduce risks of malware infection, hacking, and loss or exposure of sensitive information. Without proper security measures in place, the benefits of file sharing can be significantly outweighed by the potential for exposing your company’s sensitive data to new security threats.\r\n<span style=\"font-weight: bold; \">What Are The Pros and Cons of File Sharing?</span>\r\nThere are a number of factors to keep in mind before you start actively file sharing.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Pros:</span></span>\r\n<ul><li>It allows you to transfer large files over a network connection.</li><li>It makes it easier to collaborate with other people across the globe.</li><li>It reduces the need to maintain a central file server that is always online.</li></ul>\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Cons:</span></span>\r\n<ul><li>The amount of bandwidth required can be costly.</li><li>Hard to trace what happens to a file after it is shared publicly.</li><li>Higher risk of acquiring a virus or other type of malware from a remote file.</li></ul>\r\n<span style=\"font-weight: bold; \">What are file-sharing stats?</span>\r\nWhen the topic of file-sharing comes up, most people recall the days of tools like Napster which became popular methods for illegally transferring music content around the internet in the ’90s. Today, however, file sharing is a key function for many businesses and other use cases.\r\n<ul><li>39% of business data that is uploaded to the cloud is used for file-sharing purposes.</li><li>The average company shares files with over 800 different online domains, which includes partners and vendors.</li><li>About 60% of files uploaded to a file sharing service are never actually shared with other people and are instead used as a backup copy.</li><li>About 70% of shared files are spread to only internal users in an organization.</li></ul>\r\n<span style=\"font-weight: bold; \">Secure file-sharing for businesses</span>\r\nSome of the best practices when it comes to ensuring your file-sharing sessions are secure at all times.\r\n<ul><li>Pick a service that offers <span style=\"font-weight: bold; \">end-to-end encryption.</span> This protects you from external hackers and also prevents the host itself from viewing your data.</li><li>Always <span style=\"font-weight: bold; \">double-check permission settings.</span> Most services allow for a public sharing option, but that means that anyone with the right link can obtain your files.</li><li>Run <span style=\"font-weight: bold; \">audits on your files</span> to see who is accessing them. If a file is no longer needed, remove it from your cloud system entirely.</li></ul>\r\n<span style=\"font-weight: bold;\">What are the types of file sharing?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">File Transfer Protocol (FTP)</span></span>\r\nFTP was one of the first methods invented for moving data across networks and it remains very popular today thanks to its reliability and efficiency. FTP actions can be run through a command prompt window or a tool with a user interface. All it requires is for you to specify the source file you want to move and the destination where it should be placed.\r\n<ul><li><span style=\"font-weight: bold;\">Great for:</span> Large files, unusual file types, or legacy data.</li><li><span style=\"font-weight: bold;\">Example programs:</span> FileZilla, Telnet, WinSCP.</li></ul>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Peer to Peer (P2P)</span></span>\r\nThe purpose of a P2P file transfer is to remove the need for a central server that hosts the data. Instead, individual clients connect to a distributed network of peers and complete the file transfers over their own network connections. P2P might eventually be used to create an unstoppable TOR. Whether or not The Onion Router (TOR) is a truly P2P environment depends on many factors, but its popularity in creating a more secure online connection is unquestioned.\r\n<ul><li><span style=\"font-weight: bold;\">Great for:</span> Sharing files with a small group of people, files that are unavailable in public repositories.</li><li><span style=\"font-weight: bold;\">Example programs:</span> Limewire, Gnutella, BearShare.</li></ul>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Cloud Services</span></span>\r\nWith a cloud file sharing service, one user uploads their data to a central repository and then other users can download the files to their own devices. All data is hosted by a third party provider, although users can specify what types of permission levels to put on the files.\r\n<ul><li><span style=\"font-weight: bold;\">Great for:</span> Fast sharing of files, creating backups of data.</li><li><span style=\"font-weight: bold;\">Example programs:</span> Dropbox, Box, OneDrive, iCloud.</li></ul>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Email Providers</span></span>\r\nSome people don’t realize that email can actually function as a file transfer system. Every time you attach a document to an outgoing message, you are initiating a transfer of that data over the open internet.\r\n<ul><li><span style=\"font-weight: bold;\">Great for:</span> Small files, data that need explanation.</li><li><span style=\"font-weight: bold;\">Example programs:</span> Gmail, Outlook, Yahoo! Mail.</li></ul>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Removable Storage</span></span>\r\nWhen no network-based option will fulfill your needs, you can always rely on a physical drive to serve as your file transfer operation. This means you are literally copying data to a USB flash drive or external hard drive and plugging that device into the destination computer.\r\n<ul><li><span style=\"font-weight: bold;\">Great for:</span> Massive files, sensitive data.</li><li><span style=\"font-weight: bold;\">Example programs:</span> USB thumb drives or external hard drives.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/sharefiledocumentcopying-icon.png","alias":"secure-file-sharing"},"860":{"id":860,"title":"Payment Security","description":" Our shopping habits have changed. eCommerce comes with many benefits, but there are also new possibilities for cybercriminals, who steal our personal and banking details. As a merchant, you need to do everything within your power to make your customers sure that the transactions on your website are secure. Customers usually can’t choose their own payment gateway, so it’s up to you to make the best choice.\r\nJust look at the major data breaches that have occurred in the last few years alone. Even brands such as Sony, Target, and T.J. Maxx are not immune to cybersecurity issues. It is important that your company is proactive about cybersecurity rather than waiting for a crisis before taking action.\r\nThe average consumer doesn’t even think about the whole process that takes place when he/she pays for items at an online store. It is also important to understand that in the payment process there are many players, not just you and the customer(s). There are also card brands, acquirers, and issuing banks or other companies. Therefore, It is crucial to have the whole process under control and reduce the risk at every point possible. Making yours and your customers’ data secure is one of the most important issues for your online business.\r\nCredit card payments are still the most common type of payments, but unfortunately with the growing number of online payments, there are also more fraudsters. Data thieves have a huge amount of knowledge on how new technologies work, so they are always looking for the vulnerable points of payment processing.\r\nIt’s not easy, and almost impossible, to eliminate fraud, but there are many ways to secure your data and prevent it from being stolen. To ensure that payment processing on your website is secure you must know about SSL, PCI, tokenization, 3D Secure, anti-fraud tools, and so on.","materialsDescription":" <span style=\"font-weight: bold;\">How do you provide secure online payments?</span>\r\nIt’s your responsibility to have the purchasing process under control and reduce the risk of fraud at every step of checkout. Data thieves’ knowledge of how new technologies work is impressive. For that reason reducing the vulnerable points of payment processing is a crucial part of every eCommerce business. You need to know the payment security solutions.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">SSL protocol</span></span>\r\nThe first thing you need to do for your payment security is ensuring that your website is secure. Are you using SSL protocol to encrypt information on your site?\r\nSSL certificates show your website is protected and will grow your online reputation as well. All information, such as credit card details and other sensitive data is protected. It also improves brand awareness and builds credibility with customers. The SSL is symbolized by a padlock icon in the URL bar and the web address begins with https. The SSL comes with many benefits for your online business, so make sure you’re using it to protect your customers well.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">PCI Compliance</span></span>\r\nYou’ve probably heard about PCI Compliance if you process payments on your website or looked into implementing online payments in the future. Payment Card Industry Data Security Standards (PCI DSS) tell merchants how sensitive data used in payments should be secured. It requires data encryption to provide payments without using real card data that’s visible while processing. Note that PCI guidelines also consider tokenization in the future version.\r\nDoing business should be based on trust and PCI compliance helps improve security. You need to do everything to decrease the risk of payment and data fraud that could damage your brand’s reputation.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Tokenization</span></span>\r\nTokenization is the technology that makes it easier to improve payment security and provide a payment process without vulnerabilities. Tokenization makes customer authentication during the purchase possible without affecting the transaction’s security.\r\nIn short, a token is a random string of characters that replaces sensitive information, such as a 16-digit credit card number. The payment process involves sensitive data, so merchants need to understand where the vulnerabilities exist. With tokenization, the chances of a data breach are reduced. Even if a token number is stolen, it would be meaningless to the fraudsters.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">3D Secure</span></span>\r\nMoreover, considering a payment solution with 3D Secure helps prevent fraud in online credit and debit card transactions. It gives extra protection to transactions and comes with many benefits. 3D Secure creates a secure password for the shopper’s credit card. Every transaction is then verified with the password, which adds an additional layer of security. It can decrease the number of fraudulent transactions and boost your revenue.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Address Verification Service</span></span>\r\nYou can also use an Address Verification Service, which requires customers to provide the billing address associated with their credit card. When the address on the card matches with the one in bank’s documents, the transaction will go through.\r\nMany companies have a problem determining the location and storage of their payment data, but 42% of companies claim that payment data is at the greatest risk when it is stored. A Global Study on the State of Payment Data Security shows that over 50% of organizations had a breach involving payment data within the past two years.\r\n<span style=\"font-weight: bold;\">How do you minimize the payment risk?</span>\r\nPayment risk is the risk of loss due to some “payment events”. Many companies, especially ones that handle a high volume of online payments, have been forced to drive their payment risk management strategies to avoid difficulties and harsh consequences. Keep in mind that every payment method involves risk and these could be fraud or operational risk (when the financial loss is due to human or technical errors).\r\nIt’s important to monitor your payments to predict the possibility of the risk. But, if you make a wrong decision, it could be costly. Sometimes it’s better to let a specialized company manage the payment risk on your behalf. You can also choose a payment gateway with fraud prevention tools to manage the risk.\r\nKnowing the risk helps you to reduce the likelihood it will occur. You need to consider what the potential threats are, how quickly it can be detected, and how much it could cost.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/secure-payment-icon.png","alias":"payment-security"},"862":{"id":862,"title":"Time Tracking Software","description":"Any business owner knows that they have to keep track of their employees. Their hours must be documented for payroll and, naturally, you would like to know where they are.\r\nTime-tracking software is a category of computer software that allows its employees to record time spent on tasks or projects. The software is used in many industries, including those who employ freelancers and hourly workers. It is also used by professionals who bill their customers by the hour. These include lawyers, freelancers and accountants. The tool could be used as a stand-alone or be integrated with other applications like project management software, customer support and accounting to name just a few. Time tracking software is the electronic version of the traditional paper timesheet. Tracking time can increase productivity, as businesses can track time spent on tasks and get a better understanding of what practices causes their employees to waste time. Time tracking software enhances accountability by documenting the time it takes to finish given tasks. The data is collected in a database and could be used for data analysis by the human resources department. Features offered by time-tracking software include:\r\n<ul><li>Automatic generation of invoices to the professional's clients or customers based on the time spent.</li><li>Tracking of cost overruns for fixed cost projects.</li><li>Workforce management packages that track attendance, employee absences, human resource issues, payroll, talent management and labor analytics.</li></ul>","materialsDescription":"<span style=\"font-weight: bold;\">What are the types of time-tracking software?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Timesheet.</span></span> Allows users to manually enter time spent on tasks.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Time-tracking/recording.</span></span> Automatically records activities performed on a computer.\r\nTime-tracking software can be:\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Standalone.</span></span> Used only to record timesheets and generate reports.\r\n<span style=\"font-style: italic;\">Integrated as part of:</span>\r\n<ul><li>Accounting systems, e.g. timesheet data fed directly to company accounts.</li><li>Billing systems, e.g. to generate invoices, especially for contractors, lawyers, etc.</li><li>Project management systems, e.g. timesheet data used by project management software to visualize the effort being spent on projects or tasks.</li><li>Payroll systems, e.g. to pay employees based on time worked.</li><li>Resource scheduling, e.g. bi-directional integration allows schedulers to schedule staff to tasks, which, once complete, can be confirmed and converted to timesheets.</li></ul>\r\n<span style=\"font-weight: bold;\">What is timesheet software?</span>\r\nTimesheet software is software used to maintain timesheets. It was popularized when computers were first introduced to the office environment with the goal of automating heavy paperwork needs for big organizations. Timesheet software allows documenting time spent performing different tasks.\r\nWhen used within companies, employees enter the time they've spent on tasks into electronic timesheets. These timesheets can then be approved or rejected by supervisors or project managers.\r\nSince 2006, timesheet software has been moving to mobile platforms (smartphones, tablets, smartwatches, etc.) enabling better tracking of employees whose work involves multiple locations.\r\n<span style=\"font-weight: bold;\">What is a time-tracking/recording software?</span>\r\nTime-tracking/recording software automates the time-tracking process by recording the activities performed on a computer and the time spent on each of them. This software is intended to be an improvement over timesheet software. Its goal is to offer a general picture of computer usage. Automatic time-tracking/recording software records and shows the usage of applications, documents, games, websites, etc.\r\nWhen used within companies, this software allows monitoring the productivity of employees by recording the tasks they perform on their computers. It can be used to help fill out timesheets.\r\nWhen used by freelancers, this software helps to create reports for clients (e.g. timesheets and invoices) or to prove work was done.\r\n<span style=\"font-weight: bold;\">What are the time-tracking methods?</span>\r\nThere are several ways companies track employee time using time tracking software.\r\n<span style=\"font-style: italic;\">Durational.</span> Employees enter the duration of the task but not the times when it was performed.<br /><span style=\"font-style: italic;\">Chronological.</span> Employees enter start and end times for the task.\r\n<span style=\"font-style: italic;\">Automatic.</span> The system automatically calculates time spent on tasks or whole projects, using a connected device or a personal computer and user input using start and stop buttons. Users can retrieve logged tasks and view the duration or the start and stop times.\r\n<span style=\"font-style: italic;\">Exception-based.</span> The system automatically records standard working hours except for approved time off or LOA.\r\n<span style=\"font-style: italic;\">Clock-in clock-out.</span> Employees manually record arrival and departure times.\r\n<span style=\"font-style: italic;\">Monitoring.</span> The system records the active and idle time of employees. It might also record screen captures.<br /><span style=\"font-style: italic;\">Location-based.</span> The system determines the working status of employees based on their location.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/time.png","alias":"time-tracking-software"},"864":{"id":864,"title":"Virtual Event Platforms","description":" Virtual events are on the rise. As technology progresses, it has made it possible for companies to host amazing online events - ones that even rival in-person versions. This has led to many benefits for both event planners and attendees alike.\r\nA virtual event, also known as an online event, is an interactive gathering that happens on the internet. Unlike in-person events, virtual ones aren't restricted to a single location. A remote attendee can join and participate from anywhere in the world, given he or she has access to the web.\r\nSome events are completely virtual and every guest attends sessions from the comfort of their own home, favorite coffee shop, or wherever they might be. Others have both in-person and virtual components. Some attendees visit the actual event location and others stream the festivities from their computer.\r\nThere are many reasons why virtual events are valuable. First off, virtual events allow the individuals or companies hosting them to reach a wider audience. Were you to host your event in New York City, for example, not every person in your audience would be able to attend due to the cost of travel. With a virtual event, travel isn't an issue.\r\nIn general, virtual events are also much cheaper to put on. Event planners don't have to book a giant venue or hire a bunch of temporary staff. These cost savings can then be passed on to each virtual attendee in the form of lower ticket prices.\r\nLastly, virtual events are extremely measurable. Companies can easily learn which sessions were the most popular, how many people attended, where those attendees live, how they paid for their tickets, and much more. Just about every attendee action can be easily tracked and analyzed. This information can then be used to improve event strategy.","materialsDescription":" <span style=\"font-weight: bold; \">What is a virtual event?</span>\r\nIn an industry with lots of jargon and acronyms flying about, it’s easy to become bamboozled by terminology. However, in the case of virtual events, there’s little room for ambiguity – they are as they sound – events that take place completely online. Supported by specialist AV technology, virtual events negate the need for a physical location and work to bring people together virtually from across the world. Whilst a virtual event can’t replace the power and value of in-person interactions, they’re an effective tool that can be an engaging and immersive alternative to delivering business content and information.\r\n<span style=\"font-weight: bold; \">How many people can attend a virtual event?</span>\r\nVirtual events have the capacity to facilitate large audience numbers: from hundreds of thousands to thousands, hundreds or smaller groups. Understanding, from the outset, what you want to achieve from your event and the complexity of the program, will provide a good guide to how many attendees should be invited.\r\n<span style=\"font-weight: bold; \">How do attendees gain access to a virtual event?</span>\r\nIn theory, this is an easy one to answer: attendees will receive an invite with access details, which will allow them to enter the virtual event on the date and time outlined. However, before this happens, there are some important things for you to consider first, including:\r\n<ul><li>Are you charging an entry fee for the event?</li><li>Will the event be live, on-demand or a combination of the two?</li><li>How will you market your event, so your audience knows it’s taking place and want to be part of it?</li><li>Is your audience tech-savvy? Might they need a pre-event virtual guide/tour, so they are familiar with how to join and the features of a virtual event set up?</li></ul>\r\nHaving questions like these answered will define the platform required, help maximize attendance and optimize your delegates overall experience of the virtual event offering.\r\n<span style=\"font-weight: bold; \">What are the main benefits of a virtual event?</span>\r\n<ul><li><span style=\"font-weight: bold; \">Scope:</span> Whilst not all events will suit a virtual treatment, many programs can be adapted into a digital format. It really comes down to your objectives and whether or not these can be achieved through holding an online event.</li><li><span style=\"font-weight: bold; \">Accessibility:</span> Expand the reach of your brand without the need for travel. Not only can virtual events connect you with a global audience in real-time, but with event recording, event content can be made available on-demand; providing more opportunities for people to consume your content at a time that suits their schedule best. What’s more, all that attendees and speakers need to attend/talk is a computer, laptop, or mobile device and a good, reliable internet connection.</li><li><span style=\"font-weight: bold; \">Engagement:</span> In-person events are unrivaled in their ability to engage and facilitate real human-to-human connections through creative interactions. For this reason, you might be concerned that virtual events can’t engage audiences. Whilst there’s no escaping the fact that there are limitations vs face-to-face meetings, there are lots of potentials to mix rich content with live polling, Q&As and whiteboards to keep engagement levels high throughout sessions. Social media can also be employed as a great engagement tool – use event hashtags, encourage attendees to post images of their highlights from the event, and get imaginative with other ways a sense of community can be created via social channels.</li><li><span style=\"font-weight: bold; \">Multiple or Single Content Experiences:</span> As with physical events, virtual events offer the opportunity to run multiple content streams concurrently; allowing different speakers to host sessions simultaneously and giving attendees the option to select sessions most relevant to them. If this isn’t required for your event, then a multiple single content experience may be a better fit.</li><li><span style=\"font-weight: bold; \">Networking:</span> While there’s no escaping the fact that in-person events are the most conducive way to network and make meaningful business connections, networking can still be factored into a virtual event program. Give attendees the chance to schedule one-on-one time or assemble into group breakouts, where they can speak to each other, your team, sponsors or speakers over the internet. A range of tools can be used to ensure attendees can leverage the best from their interactions.</li><li><span style=\"font-weight: bold; \">Insight:</span> The metrics and data insights that can be captured from virtual event platforms can help measure ROI and success against pre-defined KPIs. Information derived can be used to articulate if your event was successful and to influence future event decision making.</li></ul>\r\n<span style=\"font-weight: bold; \">Is there a potential to incorporate sponsorship?</span>\r\nYes. Virtual event spaces, presentations and other assets can be customised to reflect your branding and the branding of any sponsors you may partner with. This maximises brand exposure and maintains a sponsor revenue stream coming into your event.\r\n<span style=\"font-weight: bold;\">Can virtual events be used as part of a hybrid event strayegy?</span>\r\nAbsolutely. Incorporating virtual events with a holistic approach can be a good way to enhance your existing event strategy. Integrating virtual events into your wider events and meetings program will give you an additional tool to utilize alongside your live events; extending reach and engagement with your audience further.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/1999104__1_.png","alias":"virtual-event-platforms"},"867":{"id":867,"title":"Network Visualization","description":"Network visualization — sometimes referred to as graph visualization or link analysis — is the practice of creating visual depictions of connected data. Network visualization is used to identify relationships between disparate data points on a network, which can improve root cause analysis, performance visibility, and make IT teams more efficient. In many cases, network visualization refers to mapping network topology to understand the physical layout and current status of the network. Network visualization can be performed at many scales, whether for in-office devices or for data centers across a continent. \r\nNetwork visualization can sometimes be used as a broad term and, besides referring to network mapping, in some cases may refer to the many methods of data correlation. In computer networking, visualization can refer to the process of aggregating data into visual charts and graphs to locate patterns, trends, and correlations between network data. These sorts of connections might otherwise go undetected in text-based formats. <br /><br />Network visualization solutions are a very useful tool that provide critical visibility into network infrastructure. Leveraging network visualizations can improve efficiency, help with troubleshooting, and offer IT teams flexibility in how they can manipulate what can sometimes be complex data points. \r\nCompared to spreadsheets, inventory lists, and text-based reports, network visualization — from graphs and charts to topology maps — is generally easier for both admins and those outside the IT team to use and understand. In addition, network visualization is important because it allows IT teams to obtain a more robust knowledge of their networks with real-time, at-a-glance insights into the infrastructure and current performance. If a node is down, the information is available visually, whether on a map or highlighted on a chart. Additionally, IT teams can make better sense of critical information by viewing node-link structures in a visual setting, as this can streamline network analysis and lead to better capacity planning. <br /><br />","materialsDescription":"<span style=\"font-weight: bold; \">What is network visualization?</span>\r\nNetwork visualization, graph visualization or link analysis is the process of visually presenting networks of connected entities as links and nodes.<br />Nodes represent data points and links represent the connections between them.<br />To look beyond your flat data model and understand connections in your data, you need powerful network visualization tools.<br /><br /><span style=\"font-weight: bold; \">Why visualize networks?</span>\r\n<span style=\"font-style: italic; \">It’s intuitive</span>\r\nExploring networks as node-link structures instantly makes sense, even to people who’ve never worked with connected data before.<br /><br /><span style=\"font-style: italic; \">It’s fast</span>\r\nOur brains are great at spotting patterns, but only when the info is in a tangible format. Network visualization helps you identify trends and outliers quickly.\r\n<span style=\"font-style: italic; \">It’s scalable</span>\r\nNetwork visualization lets you simplify complexity, see context and understand detail. With one chart, you can get an overview or dive into specific connections.<br /><br /><span style=\"font-style: italic; \">It’s insightful</span>\r\nThrough interactive data analysis, you gain deeper knowledge and understand context. That’s hard to achieve with a static, aggregated visualization.<br /><br /><span style=\"font-weight: bold; \">Who needs to visualize networks?</span>\r\n<span style=\"font-style: italic; \">Law enforcement & security</span>\r\nJoin the dots between people, places and events and filter out the noise that stops you seeing the connections and preventing crime.<br /><br /><span style=\"font-style: italic; \">Infrastructure management</span>\r\nCreate interactive visualizations that reveal bottlenecks and vulnerabilities in connected critical infrastructure.<br /><br /><span style=\"font-style: italic; \">Anti-fraud</span>\r\nUncover unusual activities to identify, predict and prevent all kinds of fraud: from insurance scams to VAT fraud.\r\n<span style=\"font-style: italic; \">Cyber security</span>\r\nMake sense of vast, complex and densely-connected data to uncover cyber security threats and help keep networks secure.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon-visualization.png","alias":"network-visualization"},"872":{"id":872,"title":"Telemedicine","description":"Telehealth is the distribution of health-related services and information via electronic information and telecommunication technologies. It allows long-distance patient and clinician contact, care, advice, reminders, education, intervention, monitoring, and remote admissions. Telemedicine is sometimes used as a synonym, or is used in a more limited sense to describe remote clinical services, such as diagnosis and monitoring. When rural settings, lack of transport, a lack of mobility, decreased funding, or a lack of staff restrict access to care, telehealth may bridge the gap as well as provider distance-learning; meetings, supervision, and presentations between practitioners; online information and health data management and healthcare system integration.\r\nHealthcare systems, physician practices, and skilled nursing facilities are using telemedicine to provide care more efficiently. Technologies that comes integrated with telemedicine software like electronic medical records, AI diagnosis and medical streaming devices, can better assist providers in diagnosis and treatment. The latter allows providers to monitor patients in real-time and adjust treatment plans when necessary. Ultimately, this leads to better patient outcomes. \r\nBecause of telemedicine, patients who previously had limited access to health care services can now see a physician without leaving their home. Seniors who would prefer to age in place can now do so with the use of medical streaming devices. The spread of disease is reduced as individuals with contagious diseases don’t have to expose it to others in crowded waiting rooms. \r\nThanks to telemedicine, physicians have the wonderful opportunity to connect with clients wherever they are. Patients who once could not see a physician due to access to care issues, can now do so almost seamlessly. Threre are 3 main types of telemedicine: \r\n<ul> <li>Interactive medicine, also known as “live telemedicine”, allows patients and physicians to communicate in real-time while also maintaining HIPAA compliance. </li> <li>Store and Forward, which allows providers to share patient information with a practitioner in another location. </li> <li>Remote Patient Monitoring, where using patient portals, a physician can gather and share information with their patient. </li> </ul>\r\nAlthough telemedicine brings with it many benefits, there are some downsides to it as well. Providers, payers, and policymakers alike know that there are some gray areas that are difficult to keep up with. While the field will grow exponentially over the next decade, it will bring with it both practical and technological challenges. ","materialsDescription":"Telemedicine refers to the practice of caring for patients remotely when the provider and patient are not physically present with each other. Modern technology has enabled doctors to consult patients by using HIPAA compliant video-conferencing tools.\r\n<b>What is telemedicine?</b>\r\nA tool that makes healthcare more accessible, cost-effective, and that increases patient engagement – is telemedicine. Since making its debut in the late 1950’s, advances in telemedicine has contributed to seniors having the choice to age in place. In addition, the patients that reside in rural areas that previously had difficulties accessing a physician, can now reach them virtually. \r\n<b>What are the benefits of telemedicine? </b>\r\nHealthcare systems, physician practices, and skilled nursing facilities are using telemedicine to provide care more efficiently. Technologies that comes integrated with telemedicine software like electronic medical records, AI diagnosis and medical streaming devices, can better assist providers in diagnosis and treatment. The latter allows providers to monitor patients in real-time and adjust treatment plans when necessary. Ultimately, this leads to better patient outcomes. Because of telemedicine, patients who previously had limited access to health care services can now see a physician without leaving their home. Seniors who would prefer to age in place can now do so with the use of medical streaming devices. The spread of disease is reduced as individuals with contagious diseases don’t have to expose it to others in crowded waiting rooms. \r\n<b>What are the applications of telemedicine? </b>\r\nThanks to telemedicine, physicians have the wonderful opportunity to connect with clients wherever they are. Patients who once could not see a physician due to access to care issues, can now do so almost seamlessly. \r\n<b>What do you need to start telemedicine? </b>\r\nDeciding to start a telemedicine practice is a big decision and requires a very well-thought out plan. While there are wonderful benefits to starting a telemedicine practice, there are also some drawbacks. It is an endeavor that requires up-to-date equipment, trained staff, and an understanding of telemedicine laws. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/49087__1_.png","alias":"telemedicine"},"874":{"id":874,"title":"Threat Intelligence Platforms","description":"Threat Intelligence Platforms (TIPs) are an emerging technology discipline that helps organizations aggregate, correlate and analyze threat data from multiple sources in real time to support defensive actions. TIPs have evolved to address the growing amount of data generated by a variety of internal and external resources (such as system logs and threat intelligence feeds) and help security teams identify the threats that are relevant to their organization. By importing threat data from multiple sources and formats, correlating that data and then exporting it into an organization’s existing security systems or ticketing systems, a TIP automates proactive threat management and mitigation. A true TIP differs from typical enterprise security products in that it is a system that can be programmed by outside developers, in particular, users of the platform. TIPs can also use APIs to gather data to generate configuration analysis, WHOIS information, reverse IP lookup, website content analysis, name servers and SSL certificates.\r\nThe traditional approach to enterprise security involves security teams using a variety of processes and tools to conduct incident response, network defense and threat analysis. Integration between these teams and the sharing of threat data is often a manual process that relies on email, spreadsheets or a portal ticketing system. This approach does not scale as the team and enterprise grows and the number of threats and events increases. With attack sources changing by the minute, hour and day, scalability and efficiency is difficult. The tools used by large Security Operations Centers (SOCs), for example, produce hundreds of millions of events per day, from endpoint and network alerts to log events, making it difficult to filter down to a manageable number of suspicious events for triage.\r\nThreat intelligence platforms make it possible for organizations to gain an advantage over the adversary by detecting the presence of threat actors, blocking and tackling their attacks or degrading their infrastructure. Using threat intelligence, businesses and government agencies can also identify the threat sources and data that are the most useful and relevant to their own environment, potentially reducing the costs associated with unnecessary commercial threat feeds.\r\nTactical use cases for threat intelligence include security planning, monitoring and detection, incident response, threat discovery and threat assessment. A TIP also drives smarter practices back into SIEMs, intrusion detection and other security tools because of the finely curated, relevant and widely sourced threat intelligence that a TIP produces.\r\nAn advantage held by TIPs is the ability to share threat intelligence with other stakeholders and communities. Adversaries typically coordinate their efforts across forums and platforms. A TIP provides a common habitat, which makes it possible for security teams to share threat information among their own trusted circles, interface with security and intelligence experts and receive guidance on implementing coordinated counter-measures. Full-featured TIPs enable security analysts to simultaneously coordinate these tactical and strategic activities with incident response, security operations, and risk management teams while aggregating data from trusted communities.","materialsDescription":"<span style=\"font-weight: bold;\">What is a threat?</span>\r\nA threat is the ability of an entity to gain access to or interfere with the usual planned activities of an information network.\r\n<span style=\"font-weight: bold;\">What is an APT?</span>\r\nAn advanced persistent threat (APT) is a stealthy computer network threat actor, typically a nation state or state-sponsored group, which gains unauthorized access to a computer network and remains undetected for an extended period. In recent times, the term may also refer to non-state sponsored groups conducting large-scale targeted intrusions for specific goals.\r\n<span style=\"font-weight: bold;\">What is phishing?</span>\r\nPhishing is the fraudulent attempt to obtain sensitive information such as usernames, passwords and credit card details by disguising oneself as a trustworthy entity in an electronic communication. Typically carried out by email spoofing or instant messaging, it often directs users to enter personal information at a fake website which matches the look and feel of the legitimate site.\r\nPhishing is an example of social engineering techniques being used to deceive users. Users are often lured by communications purporting to be from trusted parties such as social web sites, auction sites, banks, online payment processors or IT administrators.\r\n<span style=\"font-weight: bold;\">What is malware?</span>\r\nMalware (a portmanteau for malicious software) is any software intentionally designed to cause damage to a computer, server, client or computer network (in contrast, software that causes unintentional harm due to some deficiency is typically described as a software bug). A wide variety of malware types exist, including computer viruses, worms, Trojan horses, ransomware, spyware, adware, rogue software and scareware.\r\nPrograms are also considered malware if they secretly act against the interests of the computer user. For example, at one point, Sony music compact discs silently installed a rootkit on purchasers' computers with the intention of preventing illicit copying, but which also reported on users' listening habits, and unintentionally created extra security vulnerabilities.\r\nA range of antivirus software, firewalls and other strategies are used to help protect against the introduction of malware, to help detect it if it is already present and to recover from malware-associated malicious activity and attacks.\r\n<span style=\"font-weight: bold;\">What is a botnet?</span>\r\nA botnet is a number of Internet-connected devices, each of which is running one or more bots. Botnets can be used to perform Distributed Denial-of-Service (DDoS) attacks, steal data, send spam and allows the attacker to access the device and its connection. The owner can control the botnet using command and control (C&C) software. The word "botnet" is a portmanteau of the words "robot" and "network". The term is usually used with a negative or malicious connotation.\r\n<span style=\"font-weight: bold;\">What is a DDoS-attack?</span>\r\nA distributed denial-of-service (DDoS) attack occurs when multiple systems flood the bandwidth or resources of a targeted system, usually one or more web servers. Such an attack is often the result of multiple compromised systems (for example, a botnet) flooding the targeted system with traffic. A botnet is a network of zombie computers programmed to receive commands without the owners' knowledge. When a server is overloaded with connections, new connections can no longer be accepted. The major advantages to an attacker of using a distributed denial-of-service attack are that multiple machines can generate more attack traffic than one machine, multiple attack machines are harder to turn off than one attack machine and that the behavior of each attack machine can be stealthier, making it harder to track and shut down. These attacker advantages cause challenges for defense mechanisms. For example, merely purchasing more incoming bandwidth than the current volume of the attack might not help, because the attacker might be able to simply add more attack machines. This, ultimately, will end up completely crashing a website for periods of time.\r\n<span style=\"font-weight: bold;\">What is ransomware?</span>\r\nRansomware is a type of malware from cryptovirology that threatens to publish the victim's data, or perpetually block access to it, unless a ransom is paid. While some simple ransomware may lock the system in a way which is not difficult for a knowledgeable person to reverse, more advanced malware uses a technique called cryptoviral extortion, in which it encrypts the victim's files, making them inaccessible, and demands a ransom payment to decrypt them. In a properly implemented cryptoviral extortion attack, recovering the files without the decryption key is an intractable problem – and difficult to trace digital currencies such as Ukash or Bitcoin and other cryptocurrency are used for the ransoms, making tracing and prosecuting the perpetrators difficult.<br />Ransomware attacks are typically carried out using a Trojan that is disguised as a legitimate file that the user is tricked into downloading or opening when it arrives as an email attachment. However, one high-profile example, the "WannaCry worm", travelled automatically between computers without user interaction.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/threat-intelligence-cyber.png","alias":"threat-intelligence-platforms"},"878":{"id":878,"title":"Remote Desktop Software","description":"The term remote desktop refers to a software or operating system feature that allows a personal computer's desktop environment to be run remotely on one system (usually a PC, but the concept applies equally to a server), while being displayed on a separate client device. Remote desktop applications have varying features. Some allow attaching to an existing user's session (i.e., a running desktop) and "remote controlling", either displaying the remote control session or blanking the screen. Taking over a desktop remotely is a form of remote administration.\r\nRemote access can also be explained as remote control of a computer by using another device connected via the Internet or another network. This is widely used by many computer manufacturers and large businesses' help desks for technical troubleshooting of their customers' problems.\r\nRemote desktop software captures the mouse and keyboard inputs from the local computer (client) and sends them to the remote computer (server). The remote computer in turn sends the display commands to the local computer. When applications with many graphics including video or 3D models need to be controlled remotely, a remote workstation software that sends the pixels rather than the display commands must be used to provide a smooth, like-local experience. HP Remote Graphics Software is one such remote workstation solution.\r\nRemote desktop sharing is accomplished through a common client/server model. The client, or VNC viewer, is installed on a local computer and then connects via a network to a server component, which is installed on the remote computer. In a typical VNC session, all keystrokes and mouse clicks are registered as if the client were actually performing tasks on the end-user machine.\r\nThe target computer in a remote desktop scenario is still able to access all of its core functions. Many of these core functions, including the main clipboard, can be shared between the target computer and remote desktop client.\r\nA main use of remote desktop software is remote administration and remote implementation. This need arises when software buyers are far away from their software vendor. Most remote access software can be used for "headless computers": instead of each computer having its own monitor, keyboard and mouse or using a KVM switch, one computer can have a monitor, keyboard, mouse, and remote control software, and control many headless computers. The duplicate desktop mode is useful for user support and education. Remote control software combined with telephone communication can be nearly as helpful for novice computer-users as if the support staff were actually there.\r\nSince the advent of cloud computing, remote desktop software can be housed on USB hardware devices, allowing users to connect the device to any PC connected to their network or the Internet and recreate their desktop via a connection to the cloud. This model avoids one problem with remote desktop software, which requires the local computer to be switched on at the time when the user wishes to access it remotely. (It is possible with a router with C2S VPN support, and Wake on LAN equipment, to establish a virtual private network (VPN) connection with the router over the Internet, if not connected to the LAN, switch on a computer connected to the router, then connect to it.)\r\nRemote desktop products are available in three models: hosted service, software, and appliance.","materialsDescription":"<span style=\"font-weight: bold;\">What is Remote Desktop Software?</span>\r\nRemote Desktop Software is a tool that uses Virtual Network Computing (VNC) to allow one computer to remotely access and control another computer over an internet/network connection.\r\n<span style=\"font-weight: bold;\">How does Remote Desktop Software Work?</span>\r\nRemote Desktop Software uses a client-server model to connect to and control a computer remotely:\r\n<ul><li><span style=\"font-weight: bold;\">Server:</span> The server is a remote device that is being controlled.</li><li><span style=\"font-weight: bold;\">Client:</span> The client is the local device used to control the server.</li></ul>\r\nThe server's UI is displayed on the client monitor which enables the client to control the server via keyboard and mouse inputs. These inputs are executed in the server's environment, and the UI is updated in the client's display accordingly.\r\n<span style=\"font-weight: bold;\">Why is Remote Desktop Software used?</span>\r\nRemote desktop software is a tool that allows you to use the remote desktop feature seamlessly. It is used mainly for the following purposes:\r\n<ul><li><span style=\"font-weight: bold;\">Troubleshooting:</span> IT Admins are on call 24/7 and a remote access tool helps them save time and effort by allowing them to fix issues remotely within a few minutes.</li><li><span style=\"font-weight: bold;\">Help Desk:</span> Help Desk technicians' primary responsibility is to resolve any issues that customers might face while using their product, and this more often than not involves taking remote control of their customers' devices. Work from home: People that work from home often need to remotely connect to and use their corporate devices for various purposes.</li><li><span style=\"font-weight: bold;\">Personal use:</span> You can remotely access a computer at your home when you're on the move, to access files or personal documents you may require urgently.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/remote.png","alias":"remote-desktop-software"},"880":{"id":880,"title":"B2B Sales Intelligence & Lead Generation Solutions","description":" Generating sales is crucial for business. Sales intelligence tools are the wave of the future in lead generation.\r\nThe global market of sales intelligent tools is worth between $100 and $150 million. Sales intelligence tools offer several advantages to businesses, and their demand is on the increase. They help take away much of the hard work in driving sales by making marketing efforts more efficient.\r\nAttracting new customers to your business is one thing, but closing a sale is something entirely different. One reason is that you may be talking to the wrong clients all along. An important factor in selling a product or service is to identify the right customers.\r\nIt’s easy to think that you’ve identified the personas, but without data and analytics, it’s difficult to tell. One way to know if you’re on track is to use sales intelligence software.\r\nSales intelligence refers to an assortment of practices, technologies, practices, and applications. They make it easy for you to collect, integrate, present, evaluate and analyze customer data. It’s the avenue through which you get pertinent information regarding the impact of your marketing campaigns.\r\nThe tools also help you see the prospects you’re selling to, where they’re from, and create case-specific solutions. The primary challenge with sales intelligence is the type of content from sales organizations. The data is only useful if it’ll help in actual selling.\r\nFor example, if the only data you get is a name and email address, you may be unable to do much with it. Sales intelligence is only useful if it delivers as much information as possible. The more you know about your prospect, the easier it’ll be to sell to them.\r\nThe information your SI tools gather should empower your sales reps to make more conversions. They also should be able to deepen existing relationships through cross-selling and up-selling.\r\nSales intelligence is a concept that businesses should embrace to keep them ahead of the competition. By identifying your prospective leads, you’ll narrow down on the information that can help convert into sales. Using SI the correct way will see your business enjoy the benefits of increased productivity and better lead conversions.\r\nWhen choosing a sales intelligence solution, ensure it’s compatible with your CRM. It also shouldn’t duplicate existing data and will keep information updated. For you to win against your competitors, you must get real-time data from the industry as trends change.","materialsDescription":" <span style=\"font-weight: bold; \">What are the factors to consider when choosing a Sales Intelligence solution?</span>\r\nThe process of acquiring a sales intelligent package is an investment you should approach with caution. Your choice should help you generate more and better leads as well as convert potential clients into long-term ones.\r\nSales intelligence technology develops your sales in a relevant and targeted way. They keep you alert on what is happening in your industry. As such, you can take the suitable actions at the right time.\r\nNot all solutions are the same, and you need to be specific in what you’re looking for. Here are specific considerations for your sales intelligence solution.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">1. How Often Will You Update Your Data?</span></span>\r\nA good portion of data present in a company is obsolete within one year. This is a good reason to ensure the technology you adopt has a regular updating system. You should aim at keeping information up-to-date to remain relevant to sales canvassing.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">2. How Will You Avoid Data Duplication?</span></span>\r\nIf in your database you already have some suggested leads, you don’t want a solution that’ll duplicate the same information. Ask the vendor whether his tool can filter your database to avoid doubling-up. This should well be established before the installation of the software.\r\nYou shouldn’t have to sort data manually afterward.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">3. Is the Solution Compatible With Your CRM?</span></span>\r\nMost businesses have a CRM system they use to canvass for business. The sales intelligence solution you choose should be compatible with your CRM. One way to install the solution is as a stand-alone interface not connected to CRM.\r\nThe other most commonly used way of installing the solution is encapsulating it in your CRM system. This integration benefits you directly from the CRM functions through a shared interface. The approach is more practical as it integrates the data needed by the sales team.\r\nThe team doesn’t have to keep moving from one interface to another in search of the data they need. This eliminates the risk of data loss and time wastage. Having a system that provides information in real time is best in increasing efficiency.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">4. How Does it Collect Data and Information?</span></span>\r\nHow your sales intelligence tool collects information can help your sales team or pollute it with inappropriate information. Ideally, the software should gather information from various sources like social networks, crowdsourcing, and trawling the web. However, too much information can be challenging to sort and use appropriately.\r\nVaried information enriches your company by letting you know what’s happening around you. Afterward, you can evaluate the potential of the information by their context. Eventually, you can determine the list of hot leads ready to be contacted.\r\nNot all solutions you come across have this advanced technology at their disposal. Most of them use basic algorithms that search based on keywords. This leaves you with the task of sorting out the information to pick what’s relevant.\r\nRemember to check the scope of sources your software uses, and the technology it employs in data collection.\r\n<span style=\"font-weight: bold; \">What are the benefits of Sales Intelligence solutions?</span>\r\nSales intelligence solutions are designed to help the sales team perform their job better. The positive impacts of Sales intelligence are felt through:\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">1. Higher Productivity</span></span>\r\nThe intelligence tools can automatically prioritize follow-ups. They can also categorize leads to qualification-based and value-based groups. This helps to lessen the amount of time they spend in manual parsing that sometimes leads to unqualified leads.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">2. Rewarding Conversations</span></span>\r\nAs a retail trader, intelligence tools help you understand your prospects better. From the perspective of a customer, it’s annoying when a salesperson doesn’t understand your needs. The conversation will revolve around the product, instead of the buyer’s preferences and goals.\r\nSales intelligence shows sales reps the areas where most customers will be most responsive. Conversations should be steered towards those areas, mining for value around those points.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">3. Smarter Sales Strategies</span></span>\r\nSales intelligence is vital to decision-makers. It distills detailed insights from databases that characterize their department. From these insights, the sales manager will be in a better position to engage prospects.\r\nThey can come up with strategies to improve lead conversion ratios and consequently increase sales.\r\n<span style=\"font-weight: bold; \">What is Lead Generation?</span>\r\nLead Generation is the initiation of consumer interest or enquiry into products or services of a business. Leads can be created for purposes such as list building, e-newsletter list acquisition or for sales leads. The methods for generating leads typically fall under the umbrella of advertising, but may also include non-paid sources such as organic search engine results or referrals from existing customers.\r\n<span style=\"font-weight: bold; \">Who are the leads?</span>\r\nA lead usually is the contact information and in some cases, demographic information of a customer who is interested in a specific product or service. There are two types of leads in the lead generation market: sales leads and marketing leads.\r\nSales leads are generated on the basis of demographic criteria such as FICO score (United States), income, age, household income, psychographic, etc. These leads are resold to multiple advertisers. Sales leads are typically followed up through phone calls by the sales force. Sales leads are commonly found in the mortgage, insurance and finance industries.\r\nMarketing leads are brand-specific leads generated for a unique advertiser offer. In direct contrast to sales leads, marketing leads are sold only once. Because transparency is a necessary requisite for generating marketing leads, marketing lead campaigns can be optimized by mapping leads to their sources.\r\nAn investor lead is a type of a sales lead. An investor lead is the identity of a person or entity potentially interested in participating in an investment, and represents the first stage of an investment sales process. Investor leads are considered to have some disposable income that they can use to participate in appropriate investment opportunities in exchange for return on investment in the form of interest, dividend, profit sharing or asset appreciation. Investor lead lists are normally generated through investment surveys, investor newsletter subscriptions or through companies raising capital and selling the database of people who expressed an interest in their opportunity. Investor Lead lists are commonly used by small businesses looking to fund their venture or simply needing expansion capital that was not readily available by banks and traditional lending sources.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/B2B.png","alias":"b2b-sales-intelligence-lead-generation-solutions"},"882":{"id":882,"title":"User Activity Monitoring","description":"User activity monitoring (UAM) solutions are software tools that track and monitor end-user behavior on devices, networks and other company-owned IT resources. Many organizations implement UAM tools to help, detect and stop insider threats, whether they unintentional or done with malicious intent. The range of monitoring and methods utilized depends on the objectives of the company.\r\nBy implementing user activity monitoring, enterprises can more readily identify suspicious behavior and mitigate risks before they result in data breaches, or at least in time to minimize damages. Sometimes called user activity tracking, user activity monitoring is a form of surveillance, but serves as a proactive review of end-user activity to determine misuse of access privileges or nonadherence with data protection policies either through ignorance or malicious intent.\r\nThe purpose of user activity monitoring is to protect information while ensuring availability and compliance with data privacy and security regulations. UAM goes beyond simply monitoring network activity. Instead, it can monitor all types of user activity, including all system, data, application, and network actions that users take, such as their web browsing activity, whether users are accessing unauthorized or sensitive files and more.\r\nThere are a variety of tools that can be used to aid in or support user activity monitoring. These tools range from general security software applications to targeted tools designed to track sessions and activity, creating a complete audit trail for every user. There are also tools known as privileged account security solutions, which aim to monitor and secure privileged account activity and centralize the management of policies.\r\nThe best user activity monitoring tools include real-time alerting systems. These tools monitor user activity in the background in real-time and notify IT and security teams the moment suspicious activity occurs. Without the real-time element, risks may go unnoticed while your IT department addresses other known issues. Thanks to today’s technology, it’s not necessary to have entire IT teams dedicated to live-monitoring user activity; a good security solution that supports user activity monitoring can do most of the heavy lifting.\r\nUser activity monitoring is an important line of defense against data breaches and other cybersecurity compromises. Many IT security teams lack visibility into how their users are accessing and utilizing sensitive data, leaving them susceptible to insider threats or outside attackers who have gained access to their systems. UAM is an important component of data protection for enterprises today. While there are dedicated “point solutions” for monitoring user behavior, organizations should look to data protection tools that can combine user activity monitoring features with data discovery and classification, policy-based controls and advanced reporting capabilities.","materialsDescription":"<span style=\"font-weight: bold; \">What does User Activity Monitoring mean?</span>\r\nUser Activity Monitoring (UAM) solutions are software tools that essentially track, monitor and alert on the activity and overall behavior of your users. The most common application of user activity monitoring tools is in the detection and prevention of insider threats.\r\nThe simple fact is that your users are the most likely source of a data breach in your organization (whether through negligence or malice) so they must be monitored.\r\nThrough the implementation of user activity monitoring solutions, enterprises can reduce the amount of time it takes to identify anomalous user behavior and take reparative action.\r\n<span style=\"font-weight: bold; \">How does User Activity Monitoring work?</span>\r\nThe purpose of user activity monitoring is to protect information while ensuring availability and compliance with data privacy and security regulations. UAM goes beyond simply monitoring network activity. Instead, it can monitor all types of user activity, including all system, data, application and network actions that users take, such as their web browsing activity, whether users are accessing unauthorized or sensitive files and more.<br />There are various methods implemented to monitor and manage user activity such as:\r\n<ul><li>Video recordings of sessions</li><li>Log collection and analysis</li><li>Network packet inspection</li><li>Keystroke logging</li><li>Kernel monitoring</li><li>File/screenshot capturing</li></ul>\r\nAll of the information gathered must be looked at within the boundaries of company policy and the user role to figure out if inappropriate activity is in play. What constitutes “inappropriate user activity” is up to the company deploying the UAM solution, and can include anything from visiting personal sites or shopping during work hours to theft of sensitive company data such as intellectual property or financial information.\r\n<span style=\"font-weight: bold;\">What are the Benefits of User Activity Monitoring?</span>\r\nAny level of monitoring can accumulate large amounts of data. The goal of any user activity monitoring program should be to find and filter out actionable information that’s valuable in data protection efforts. With effective processes in place, you can immediately detect and investigate suspicious user activity. You can also find out if users are uploading sensitive data to public clouds, utilizing non-approved services and applications or engaging in any other type of risky activity while using the company network or resources. User activity monitoring tools are also helpful in ensuring that employees do not take any of your company's confidential information when they are leaving the company.\r\nIn order to make the data collected by user activity monitoring solutions as useful as possible, that data must be analyzed for several items, including:\r\n<ul><li>Associated risk</li><li>Defined policies</li><li>Time of day</li><li>Identity context</li></ul>\r\nIt also helps to have real-time identification along with detailed reporting of historical activity. Questions to answer are: Who did what, when and where? User activity monitoring helps to identify abuse to help reduce the risk of inappropriate actions that can lead to malware infections or data breaches. It also helps to decrease the cost of compliance, while offering intelligence needed to improve security measures.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/monitoing.png","alias":"user-activity-monitoring"},"884":{"id":884,"title":"AI Sales Assistant Software","description":" There’s little doubt that artificial intelligence (AI) is revolutionizing our digital experiences. Advanced AI technologies like deep learning - where machines are trained to deliver personalized customer service based on user behavior - are promising highly engaging consumer experiences; while ‘conversational commerce’ is fast catching up, with a marked increase in the use of natural language processing (NLP) and adoption of messaging platforms among growing number of consumers, especially millennials.\r\nEngaged customers produce a 23% premium in wallet share, profitability, revenue, and relationship growth compared to only 13% for disengaged customers.\r\nOne of the variants of conversational commerce, is ‘Interactive Commerce’, wherein a conversational AI driven bot helps a user in making a purchase without or with limited human assistance. Interactive ecommerce enables retailers to define parameters like ‘what can be customized’ and ‘what are the options customers have’. In such a scenario, customer experience gets a new meaning, where customers can select the options that they desire, and get the products that truly meet their needs and expectations.\r\nThe essence of customer engagement is personalization - humanized interactions that make customers feel like they’re doing business with a real person instead of a company.\r\nAI sales assistants are tools that help sales representatives in their tasks and processes automation by embedded artificial intelligence. AI sales assistants are advanced computer programs that can understand, process, learn from, and respond to voice or text inputs in natural ways. It can enable conversational interfaces with or without buttons or menus, and can understand and respond to complex user utterances. It typically combines advanced natural language processing (NLP), natural language understanding (NLU), and dialog management techniques to achieve a high degree of automation without sacrificing accuracy.\r\nTo be categorized as an AI Sales Assistant, an AI-product must qualify leads or automate/facilitate internal sales processes.","materialsDescription":"<span style=\"font-weight: bold; \">What is an AI sales assistant?</span>\r\nAI sales assistants are tools that help sales representatives in their tasks and processes automation by embedded artificial intelligence. AI sales assistants are advanced computer programs that can understand, process, learn from, and respond to voice or text inputs in natural ways. It can enable conversational interfaces with or without buttons or menus, and can understand and respond to complex user utterances. It typically combines advanced natural language processing (NLP), natural language understanding (NLU), and dialog management techniques to achieve a high degree of automation without sacrificing accuracy.\r\n<span style=\"font-weight: bold; \">What types do AI sales assistants consist of?</span>\r\nGenerally, there are 2 types of AI sales assistants:\r\n<ul><li>Assistants focused on internal sales related processes: For example, most sales assistants feature a conversational interface that allows sales reps to ask questions in natural language about leads and sales analytics.</li><li>Salesbots: Sales focused chatbots that automate customer outreach and qualify leads.</li></ul>\r\n<span style=\"font-weight: bold; \">What are the benefits?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Automate support and optimize human resources</span></span>\r\nFirst of all, a virtual assistant understands natural language and identifies the customer’s need. It does the heavy-lifting by automatically resolving routine issues or collecting information. It's simple, really: all the frequently asked questions that you have in your knowledge base are solved by the chatbot.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Make customers happy with immediate answers</span></span>\r\nAs the bot takes care of frequent requests, customers get instant replies and agents gain time. This way, they can focus on customizing the answers, working on strategy and closing sales. If the request can’t be answered automatically, the AI solution sends the information to your CRM, creates a case and assigns it to the right department. As a result, your team will access a complete customer profile to quickly reach out with a solution or an offer.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Reduce costs</span></span>\r\nNeedless to say, while a trained bot takes care of answering automatically, a big 24/7 human support team becomes obsolete. It’s simple math: the smarter your solution, the lower your costs.\r\nAccording to our data, companies that adopt the solution will get to offer 24/7 service, with an expected reduction in human services of around 70%.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Boost Sales</span></span>\r\nAlso, your virtual assistant will be able to detect sales or carry out real-time up-selling actions. When it detects a potential sale, it asks the customer to fill in a short form and sends the details to the Sales team. You will basically have an automatic lead generator that connects seamlessly to your CRM workflow.\r\n<span style=\"font-weight: bold;\"><span style=\"font-style: italic;\">Offer unlimited support</span></span>\r\nFinally, your customers will forget about waiting. You can rely on a chatbot to resolve their demands immediately, 24/7 and in all your channels.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/robot.png","alias":"ai-sales-assistant-software"},"890":{"id":890,"title":"Presentation Software","description":"<span style=\"font-weight: bold;\">Presentation software</span> is a category of application software that is specifically designed to allow users to create a presentation of ideas by stringing together text, images and audio/video. The presentation tells a story or supports speech or the presentation of information.\r\nPresentation software can be divided into business presentation software and general multimedia authoring software, but most presentation software applications already provide tools that allow users to create both professional-looking business presentations and general multimedia presentations.\r\nPresentation software is also known as <span style=\"font-weight: bold;\">a presentation program.</span>\r\nPresentation software is generally used for creating slideshows that display information. The software has <span style=\"font-weight: bold;\">three main components:</span>\r\n<ul><li> Text editor for inputting and formatting text</li><li> Facility for inserting graphics and other multimedia files</li><li> Slideshow system for displaying the content</li></ul>\r\nBefore the advent of presentation software, presenters commonly used an easel to hold posters that contained illustrations to support the report or a slide projector to display graphics printed on a transparent plastic film. These methods were inflexible; for example, changing small things in the printed materials used could result in mismatched graphics or illustrations, sometimes requiring redoing the entire thing. With presentation software, not only authoring but also correcting illustrations can be done easily. ","materialsDescription":"<p class=\"align-center\"><span style=\"font-weight: bold;\">Why is a Good Presentation Software Important?</span></p>\r\nOftentimes, if a prospect agrees to view a presentation, you’ve at least piqued their interest. You’ve likely spent some time on the phone or exchanged a few emails. Perhaps the prospect has visited your website a couple times. They’re likely not sold on you and actively forming their opinion of your brand. This is why it’s imperative that your first presentation is a slam dunk. When a prospect sees you, your brand, and your product on display, you want them to leave excited for the benefits you can offer them.\r\nA great presentation software gives you the tools and functionality you need to create a winning presentation. And create it quickly and easily.\r\n<span style=\"font-weight: bold;\">In addition to usability, below are more benefits a good presentation software can bring to your organization.</span>\r\n<ul><li><span style=\"font-weight: bold;\">Consolidation of information. </span></li></ul>\r\nA great slide deck combined with quality content is often one of the best single sources of sales information in your company.\r\nMost sales decks contain a complete pitch all the way from pain point identification to feature/benefit pairings. Testimonials, best practices, and case studies are often scattered throughout.\r\nThis means you have a single file you can hand off to new sales reps for training. Or, if you need to pull a testimonial from a happy customer, you can find it in the slide deck. This one-stop shop for valuable sales information is made possible by a good presentation software.\r\n<ul><li><span style=\"font-weight: bold;\">Mobility for reps on the go. </span></li></ul>\r\nIf your sales reps are doing a lot of physical site visits, having a mobile sales presentation that they can carry around in their pockets is a whole lot easier than lugging around a laptop. Almost every modern presentation software offers robust mobile functionality.\r\nHaving the consolidated information mentioned in the last point available at all times is a powerful asset for the rep doing on-site visits or demos.\r\n<ul><li><span style=\"font-weight: bold;\">Consistency across the team.</span> </li></ul>\r\nMost presentation solutions allow for the creation of custom templates. This, combined with a “master slide deck” means that you can ensure greater alignment across your sales reps. This, with a content management platform, means your content is version-controlled and up-to-date. Which is important as its being presented to prospects.\r\n<ul><li><span style=\"font-weight: bold;\">Rapid content personalization. </span></li></ul>\r\n<span style=\"font-weight: bold;\"></span>Let’s say you’re about to hop on a presentation call with a prospect. Right before the call, you receive an email from him letting you know his boss will be on the call as well. As it turns out, she’s particularly interested in one specific feature of your product.\r\nWith a great presentation tool, you can edit slides immediately (often from your mobile device, if needed). You can also delete, append, or customize information. This allows you to quickly tailor your messaging and visuals to fit the needs of a particular prospect or market segment.\r\n<ul><li><span style=\"font-weight: bold;\">Firsthand feedback from prospects.</span></li></ul>\r\n There are a lot of advantages of making sales presentations a two-way conversation as opposed to a monologue. Even if you can’t meet in person, real-time verbal feedback from prospects is incredibly valuable information.\r\nA good sales rep will listen closely for clues that certain slides are holding the attention of the audience. These are moments that likely deserve to be highlighted or more deeply articulated. \r\nA great presentation software will allow you to add slides, write copy, and format visuals immediately after the prospect hangs up. All while the information is fresh in the presenter’s mind. That way you can elevate their points of interest.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/presenter.png","alias":"presentation-software"},"895":{"id":895,"title":"Breach and Attack Simulation Platforms","description":"<span style=\"font-weight: bold;\">Breach and attack simulations</span> are an advanced computer security testing method. These simulations identify vulnerabilities in security environments by mimicking the likely attack paths and techniques used by malicious actors. In this sense, a breach and attack simulation acts much like a continuous, automated penetration test, and it improves upon the inherent limitations of red and blue team testing.\r\nGartner defines BAS technologies as tools “that allow enterprises to continually and consistently simulate the full attack cycle (including insider threats, lateral movement, and data exfiltration) against enterprise infrastructure, using software agents, virtual machines, and other means”.\r\nWhat makes BAS special, is its ability to provide continuous and consistent testing at limited risk and that it can be used to alert IT and business stakeholders about existing gaps in the security posture or validate that security infrastructure, configuration settings and detection/prevention technologies are operating as intended. BAS can also assist in validating if security operations and the SOC staff can detect specific attacks when used as a complement to the red team or penetration testing exercises.\r\n<span style=\"font-weight: bold;\">There are three different types of BAS solutions:</span>\r\n<ul><li><span style=\"font-weight: bold;\">Agent-based BAS</span> solutions are the simplest form of BAS. Agents are deployed across the LAN and vulnerabilities are identified to determine which routes are open to a potential attacker to move around the network. An agent-based BAS solution is very similar to vulnerability scanning but offers much more context.</li><li><span style=\"font-weight: bold;\">BAS solutions based on “malicious” traffic.</span> These BAS solutions generate intrusive traffic within the network between dedicated virtual machines that serve as targets for a wide range of attack scenarios. An overview is then created of which events have not been detected and blocked by the company’s own security controls. </li><li><span style=\"font-weight: bold;\">Cloud-based BAS solutions.</span> BAS solutions that are cloud-based are the closest to a real attack. They simulate numerous attack scenarios from the outside via different entry points. (so-called multi-vector attacks) and thus also the network perimeter of the company. The cloud platforms are fed with the latest threats from a wide variety of sources and are therefore always very up-to-date. Being SaaS solutions, they can be implemented very quickly.</li></ul>\r\nBy running these cyber-attack simulations in a controlled environment, an advanced BAS platform can identify vulnerabilities and gaps and then provide prioritized recommendations to help quickly close them. In this sense, a BAS platform works much like a purple team, allowing for comprehensive vulnerability assessment and remediation. Yet unlike a purple team, a BAS platform is automated and can be deployed remotely, making it especially well-suited to today’s challenges.\r\nThis automation is the key to maintaining continuous risk assessment and threat mitigation — the gold standard for today’s cybersecurity solutions.<br /><br />","materialsDescription":"<h1 class=\"align-center\">What problems do BAS tools attempt to solve?</h1>\r\nBAS solutions give companies an answer to the question “Do our cybersecurity programs really work? Large companies invest heavily in security products, but still do not have the confidence that they can withstand increasingly sophisticated attacks. For financial and practical reasons it is also not possible to test entire enterprise production environments permanently and manually for security vulnerabilities. Breach and Attack Simulation fills exactly this gap and allows companies to get more out of their existing security solutions by enabling continuous testing of the enterprise network at low risk.\r\n<h1 class=\"align-center\">For which companies are BAS solutions suitable?</h1>\r\nIf you have a look around the BAS market, you will find that many offers are tailored to large enterprise customers with high security requirements, such as financial institutions and insurance companies. It is not surprising that Breach and Attack Simulation is especially interesting for this kind of companies. They typically have numerous security products in use, a dynamic IT landscape and a high level of IT maturity. In addition, there are high demands on IT security and high compliance pressure. High-end solutions like Breach and Attack Simulation are predestined for this environment.<br />However, there is also the possibility for smaller companies to use BAS technology. Some solution providers have made their BAS tools multi-tenant ready so that smaller companies can also benefit from them via partner companies.\r\n<h1 class=\"align-center\">How to Evaluate a BAS Platform?</h1>\r\n<ul><li>The right BAS platform can simulate attacks in the cloud, identifying misconfigurations and other security gaps, while also allowing organizations to determine if critical assets are truly secure in all environments.</li><li>The ability to identify gaps in detection and prevention in hybrid environments is another key feature. As more data migrates to the cloud, it’s imperative that organizations assess their risk posture and understand how new hybrid environments can be attacked from on-premises devices linked to cloud data. Assessing cloud and on-premises risks separately leads to reduced visibility and expanded threat exposure — you simply don’t know how each side effects the other.</li><li>An advanced BAS platform can safely simulate Advanced Persistent Threats (APTs) against an organization’s “crown jewel” assets. Networks and devices create many pathways for APTs and identifying them is important.</li><li>The right platform can also identify a wide range of attack vectors hackers can exploit, while running safely in a production environment. Testing security controls on an endpoint solution might tell you if you can stop a credential dump but will not tell you which accounts can be harvested, from which devices and the impact those accounts will have.</li><li>Organizations should also look for a BAS solution that offered prioritized remediation of security gaps and validation of security controls.</li></ul>\r\n<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/hacking.png","alias":"breach-and-attack-simulation-platforms"},"897":{"id":897,"title":"Contact Tracing Solutions","description":"<span style=\"font-weight: bold;\">Contact tracing</span> is a set of techniques and tools that enable people and organizations to document contact events that may result in infection and notify the affected people. As outlined by the WHO, contact tracing comprises three steps:\r\n<ul><li>Contact identification</li><li>Contact listing</li><li>Contact follow-up</li></ul>\r\nThe basic function of any contact tracing system is to identify potential exposures and notify people who need to know. A more comprehensive solution provides preventive controls and advice that guides people through the process of identifying symptoms, reporting test results, and responding appropriately.\r\nThe two contact tracing methods that have received the most attention are manual tracing and proximity tracing using mobile apps. <span style=\"font-weight: bold;\">The manual approach</span> employs people to call the contacts of newly diagnosed patients, notify them that they are at risk, offer advice on courses of action, and follow up until they’re in the clear. The problem with the manual approach is that it’s slow, expensive, time-consuming, and certainly not applicable for every vertical and industry. <span style=\"font-weight: bold;\">Mobile proximity tracing</span> automatically logs contacts between people who are running compatible apps on their phones. While app-based anonymous proximity tracing has great value, its potential scope is limited by the fact that people must opt into using the app and the built-in privacy features make the solution unsuitable for situations in which people’s must be known, which is often the case in scenarios like a business complex or school campus\r\nTwo other approaches to contact tracing have received less attention but have a unique value. <span style=\"font-weight: bold;\">Location-based tracing </span>can leverage location data that an organization typically already collects, albeit for other purposes. That can include badge swipes and meeting calendars as well as passive data collection sources such as phone SIM cards, GPS signals, Wi-Fi location monitoring, and temperature readings. <span style=\"font-weight: bold;\">Area monitoring</span> is a preventive technique that enforces area density and capacity controls to ensure physical distancing. It can include sensor data such as temperature, ventilation, and humidity readings that might indicate that too many people are gathered in one location, or to identify individuals with elevated temperatures.<br /><br />","materialsDescription":"<h1 class=\"align-center\">Why do I need a contact tracing solution?</h1>\r\nHealth authorities advise organizations to promptly identify and isolate potentially infectious individuals as a critical step in protecting employees, customers and visitors at a worksite. If someone was at your site and later reports that they are infected with COVID-19, you need a process to help identify the people and areas that may have been exposed to potential infection. Having a comprehensive contact tracing solution can help determine who was in contact with an infected person at your worksite, and when the interaction occurred. This can help minimize the risk of a potentially infected person spreading the virus to others, and can help mitigate the risk of multiple infected employees, which could impact your business productivity. Contact tracing puts your employees and visitors at ease knowing that they will be notified if they have been exposed to an infected person, enabling them to take appropriate steps to quarantine and/or be tested for the virus. \r\n<h1 class=\"align-center\">What technologies are available to help with contact tracing, and will they integrate with my current security system?</h1>\r\nIf you have an existing security access system, you may not realize that it can be used to supplement your contact tracing program. Access systems can track an employee or visitor and determine who else was in the same area at the same time. They provide timely information which is critical for contact protocols. You can choose the amount of time to track. If an employee or visitor displays virus symptoms, these tools can tell you who that person may have come into contact with, and provide the data to notify other individuals who may have been exposed. Ongoing reports can be generated to maintain compliance and meet ever-changing regulations. As these systems are designed for employees and visitors to provide basic contact information, they can be used to generate a prescribed report as to who was in the building, when they were there and with whom they met. Contact tracing benefits come from the basic information a user would enter when prompted, creating a contact list and a record of compliance as to who had entered, when they did and a phone number to reach them.\r\n<h1 class=\"align-center\">What important points that any returning to work plan and contact tracing policy should address?</h1>\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Easy Accessibility</span></p>\r\nContact tracing solutions need to be easy to use and, as much as possible, be compatible with the tools organizations are already using. CIO’s and human resource (HR) departments are more likely to consider solutions from companies with whom they already have relationships, or with whom their employees are already familiar. That's especially true when a quick deployment time is important. That said, solutions with a unique value proposition (certainly the case with many contact tracing tools) can solve a variety of problems faster, and so also need to be considered. If your company requires a wearable solution, for example, due to higher-than-average access security concerns, then vendors that can provide all the components of such a solution (the wearables, readers, tracking software, and signal beacons) will be a more compelling requirement than compatibility with other on-site tools.\r\nThe key is determining your needs prior to purchase. That means due diligence with building and facilities staff as well as a dedicated team to manage compliance with state and municipal COVID-19 business guidelines. Once those are determined, you can match them against the needs of your particular business and make a detailed list of the contact tracing features most important to you.\r\n<p class=\"align-center\"> <span style=\"font-weight: bold; \">Data Aggregation</span></p>\r\nNo matter what your individual business needs might be, any contact tracing solution needs to make it easy to both track and collect information. Generally, this is done via some combination of apps, wearables, Wi-Fi networking, and self-reporting. However, business analytics capabilities, in particular, should allow organizations to quickly process collected data for imminent risk and then reach out to potentially impacted employees.\r\nThat means assessing the status of exposed contacts and providing easy ways to understand the risk levels for returning employees across different worksites. IT professionals should look for solutions where the contact tracing data flow is quick and efficient all the way from collection to insight translation. And you should pay special attention to final data presentation so you can make sure it's easy for managers to understand and make quick decisions.\r\nAggregating data from attendance logs, shift management apps, and other HR management solutions is a fairly easy part of the process. Where it gets difficult is being able to effectively time-stamp and cross-reference this data with not only your various office locations but also who was in those locations at any given time. And once that hurdle is crossed, the solution also needs to use the data to determine the risk levels now faced by other employees. Each business’ needs will vary depending on location, the nature of the workforce (meaning size, distribution, and task orientation), and the complexities of the business when it comes to compliance needs and regulation. So, again, that brings you back to the importance of a thorough due diligence process before deciding on one of these solutions.\r\n<p class=\"align-center\"> <span style=\"font-weight: bold; \">Privacy and Security</span></p>\r\nOne of the key factors for businesses when considering any contact tracing application or technology is to make sure it’s in line with data protection and privacy regulations. For buyers, that means it’s essential for any contact tracing solution to maintain the company's data privacy policies, which usually also means obtaining consent from employees.\r\nThis is even more critical when it involves employees’ personal health information. Employees need to know that their personal information is only being collected for health purposes and that it will never be shared with any outside agencies, like law enforcement or immigration.\r\nAn effective, though a usually pricier option, is to select a system that's token-based. Such solutions ensure that only key data points are collected, and they generally go a long way in convincing employees to participate in the necessary data collection while still feeling comfortable from a privacy perspective.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Breaking the Participation Barrier</span></p>\r\nSuccessful contact tracing requires both participation and privacy. Clearly articulating the benefits and being transparent about how an individual’s data is used is critical to successful implementation.\r\nSo when making a buying decision, you need to put focus on not just data collection but the features you'll need to ensure buy-in from employees. To help, some contact tracing tools provide features akin to an email marketing app that give managers the ability to send out health-oriented email newsletters to employees. Others offer tight integration with team messaging and online survey apps, such as Slack or Microsoft Teams.\r\nYou should use evaluation versions and detailed conversations with sales staff to determine which ones best suit your organization. But do it soon as none of these solutions can be put in place without some significant lead times, since you'll need to handle not only customization and data integration, but also employee training and buy-in challenges.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/contact_tracing.png","alias":"contact-tracing-solutions"},"901":{"id":901,"title":"Remote Sensing Software","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/drone.png","alias":"remote-sensing-software"}},"companyUrl":"https://ebmsys.com","countryCodes":["USA"],"certifications":[],"isSeller":true,"isSupplier":true,"isVendor":false,"presenterCodeLng":"","seo":{"title":"EBM MLM Software","keywords":"","description":"<p>EBM MLM Software is advanced and future-ready Network marketing Software for Direct Selling, Multi-Level, Party Plan, Affiliate, Influencer, Referral Marketing, and more! Tailored for complex compensation plans like Binary, Unilevel, Matrix, and more. Integ","og:title":"EBM MLM Software","og:description":"<p>EBM MLM Software is advanced and future-ready Network marketing Software for Direct Selling, Multi-Level, Party Plan, Affiliate, Influencer, Referral Marketing, and more! Tailored for complex compensation plans like Binary, Unilevel, Matrix, and more. Integ","og:image":"https://old.roi4cio.com/uploads/roi/company/EBM_MLM_Software_1.jpg"},"eventUrl":"","vendorPartners":[],"supplierPartners":[],"vendoredProducts":[],"suppliedProducts":[{"id":6928,"logoURL":"https://old.roi4cio.com/fileadmin/content/EBM_MLM_Software.jpg","logo":true,"scheme":false,"title":"Binary MLM Software - EBM MLM Software","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"binary-mlm-software-ebm-mlm-software","companyTitle":"EBM MLM Software","companyTypes":["supplier"],"companyId":10690,"companyAlias":"ebm-mlm-software","description":"<p>EBM MLM Software is advanced and future-ready Network marketing Software for Direct Selling, Multi-Level, Party Plan, Affiliate, Influencer, Referral Marketing, and more! Tailored for complex compensation plans like Binary, Unilevel, Matrix, and more. Integrated with popular shopping carts like Shopify, and WooCommerce, and services like Stripe, PayPal, and more. Sign up for the partnership for growth.</p>","shortDescription":null,"type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Binary MLM Software - EBM MLM Software","keywords":"","description":"<p>EBM MLM Software is advanced and future-ready Network marketing Software for Direct Selling, Multi-Level, Party Plan, Affiliate, Influencer, Referral Marketing, and more! Tailored for complex compensation plans like Binary, Unilevel, Matrix, and more. Integ","og:title":"Binary MLM Software - EBM MLM Software","og:description":"<p>EBM MLM Software is advanced and future-ready Network marketing Software for Direct Selling, Multi-Level, Party Plan, Affiliate, Influencer, Referral Marketing, and more! Tailored for complex compensation plans like Binary, Unilevel, Matrix, and more. Integ","og:image":"https://old.roi4cio.com/fileadmin/content/EBM_MLM_Software.jpg"},"eventUrl":"https://ebmsys.com/signup/","translationId":6928,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":532,"title":"Software","alias":"software","description":" Computer software, or simply software, is a collection of data or computer instructions that tell the computer how to work. This is in contrast to physical hardware, from which the system is built and actually performs the work. In computer science and software engineering, computer software is all information processed by computer systems, programs, and data. Computer software includes computer programs, libraries and related non-executable data, such as online documentation or digital media. Computer hardware and software require each other and neither can be realistically used on its own.\r\nAt the lowest programming level, executable code consists of machine language instructions supported by an individual processor — typically a central processing unit (CPU) or a graphics processing unit (GPU). A machine language consists of groups of binary values signifying processor instructions that change the state of the computer from its preceding state. For example, an instruction may change the value stored in a particular storage location in the computer—an effect that is not directly observable to the user. An instruction may also invoke one of many input or output operations, for example displaying some text on a computer screen; causing state changes that should be visible to the user. The processor executes the instructions in the order they are provided, unless it is instructed to "jump" to a different instruction, or is interrupted by the operating system. As of 2015, most personal computers, smartphone devices, and servers have processors with multiple execution units or multiple processors performing computation together, and computing has become a much more concurrent activity than in the past.\r\nThe majority of software is written in high-level programming languages. They are easier and more efficient for programmers because they are closer to natural languages than machine languages. High-level languages are translated into machine language using a compiler or an interpreter or a combination of the two. Software may also be written in a low-level assembly language, which has strong correspondence to the computer's machine language instructions and is translated into machine language using an assembler.","materialsDescription":" <span style=\"font-weight: bold; \">What is software?</span>\r\nSometimes abbreviated as SW and S/W, software is a collection of instructions that enable the user to interact with a computer, its hardware, or perform tasks. Without software, most computers would be useless. For example, without your Internet browser software, you could not surf the Internet or read this page. Without an operating system, the browser could not run on your computer. The picture shows a Microsoft Excel box, an example of a spreadsheet software program.\r\n<span style=\"font-weight: bold; \">How do you get software?</span>\r\nSoftware can be purchased at a retail computer store or online and come in a box containing all the disks (floppy diskette, CD, DVD, or Blu-ray), manuals, warranty, and other documentation.\r\nSoftware can also be downloaded to a computer over the Internet. Once downloaded, setup files are run to start the installation process on your computer.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Free software</span></span>\r\nThere are also a lot of free software programs available that are separated into different categories.\r\n<ul><li>Shareware or trial software is software that gives you a few days to try the software before you have to buy the program. After the trial time expires, you'll be asked to enter a code or register the product before you can continue to use it.</li><li>Freeware is completely free software that never requires payment, as long as it is not modified.</li><li>Open-source software is similar to freeware. Not only is the program given away free, but the source code used to make the program is also, allowing anyone to modify the program or view how it was created.</li></ul>\r\n<span style=\"font-weight: bold; \">How do you use computer software?</span>\r\nOnce the software is installed on the computer hard drive, the program can be used anytime by finding the program on the computer. On a Windows computer, a program icon is added to the Start menu or Start screen, depending on your version of Windows.\r\n<span style=\"font-weight: bold;\">How to maintain software?</span>\r\nAfter the software is installed on your computer, it may need to be updated to fix any found errors. Updating a program can be done using software patches. Once updates are installed, any problems that may have been experienced in the program will no longer occur.\r\n<span style=\"font-weight: bold;\">How is software created and how does it work?</span>\r\nA computer programmer (or several computer programmers) writes the instructions using a programming language, defining how the software should operate on structured data. The program may then be interpreted or compiled into machine code.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"partnershipProgramme":null}},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"implementations":{"implementationsByAlias":{},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"agreements":{"agreementById":{},"ids":{},"links":{},"meta":{},"loading":false,"error":null},"comparison":{"loading":false,"error":false,"templatesById":{},"comparisonByTemplateId":{},"products":[],"selectedTemplateId":null},"presentation":{"type":null,"company":{},"products":[],"partners":[],"formData":{},"dataLoading":false,"dataError":false,"loading":false,"error":false},"catalogsGlobal":{"subMenuItemTitle":""}}