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IT outsourcing can be implemented both ways: outsides or within the country. \r\nIT outsourcing vendors can provide either a fully managed service, meaning they take full responsibility of all IT maintenance and support, or they can provide additional support for an internal IT team when needed, which is known as co-sourced IT support. A company using IT outsourcing can choose to use one provider for all their IT functions or split the work among multiple providers. \r\n<span style=\"font-weight: bold;\">Specific IT services typically outsourced include:</span>\r\n<ul><li>Application development</li><li>Web hosting</li><li>Application support</li><li>Database development</li><li>Telecommunications</li><li>Networking</li><li>Disaster recovery</li><li>Security</li></ul>\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Reasons for Outsourcing</span></p>\r\n<span style=\"font-weight: bold; \">To Reduce Cost.</span> More often than not, outsourcing means saving money. This is often due to lower labor costs, cheaper infrastructure, or an advantageous tax system in the outsourcing location.<br /><span style=\"font-weight: bold; \">To Access Skills That Are Unavailable Locally.</span> Resources that are scarce at home can sometimes be found in abundance elsewhere, meaning you can easily reach them through outsourcing.<br /><span style=\"font-weight: bold; \">To Better Use Internal Resources</span>. By delegating some of your business processes to a third party, you’ll give your in-house employees the opportunity to focus on more meaningful tasks.<br /><span style=\"font-weight: bold; \">To Accelerate Business Processes.</span> When you stop wasting time on mundane, time-consuming processes, you’ll be able to move forward with your core offering a lot faster.<br /><span style=\"font-weight: bold; \">To Share Risks.</span> When you delegate a part of non-focus functionality by outsourcing it to a third-party vendor, you give away the responsibility and related risks.","materialsDescription":"<h3 class=\"align-center\">What are the Types of IT Outsourcing?</h3>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Project-Based Model.</span> The client hires a team to implement the part of work that is already planned and defined. The project manager from the outsourced team carries full responsibility for the quality and performance of the project.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Dedicated Team Model.</span> The client hires a team that will create a project for them, and they will work only on that project. Unlike the project-based model, a dedicated team is more engaged in your project. In this model, an outsourced team becomes your technical and product advisor. So it can offer ideas and suggest alternative solutions.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Outstaff Model.</span> It's a type of outsourcing in IT when you don't need a full-fledged development team and hire separate specialists. Sometimes the project requires finding a couple of additional professionals, and you're free to hire outstaff workers to cover that scope of work.</p>\r\n<h3 class=\"align-center\"><span style=\"font-weight: bold; \">What are IT Outsourcing examples?</span></h3>\r\nThe individual or company that becomes your outsourcing partner can be located anywhere in the world — one block away from your office or on another continent.\r\nA Bay Area-based startup partnering with an app development team in Utah and a call center in the Philippines, or a UK-based digital marketing agency hiring a Magento developer from Ukraine are both examples of outsourcing.\r\n<h3 class=\"align-center\">Why You Should Use IT Outsourcing</h3>\r\nNow that you know what IT outsourcing is, its models, and types, it's time to clarify why you need to outsource and whether you really need it. Let's go over a few situations that suggest when to opt for IT outsourcing.\r\n<ul><li><span style=\"font-weight: bold;\">You are a domain expert with idea</span></li></ul>\r\nIf you're an industry expert with the idea that solves a real problem, IT outsourcing is your choice. In this case, your main goal is to enter the market and test the solution fast. An outsourced team will help you validate the idea, build an MVP to check the hypothesis, and implement changes in your product according to market needs. It saves you money, time and lets you reach the goal.\r\n<ul><li><span style=\"font-weight: bold;\">You have an early-stage startup</span></li></ul>\r\nIt's a common case that young startups spend money faster than they get a solid team and a ready-to-market product. The Failory found that financial problems are the 3rd reason why startup fails. So it makes more sense to reduce costs by hiring an outsourced team of professionals while your business lives on investor's money. You may employ a full-cycle product development studio covering all the blind spots and bringing your product to life.\r\n<ul><li><span style=\"font-weight: bold;\">You need a technical support</span></li></ul>\r\nEven if you already have a ready solution, but it demands some technical improvements – frameworks for backend components, new language, integrations with enterprise software, UX&UI design – it makes more sense to find an experienced partner. There are many functions that IT outsourcing can cover, and again it saves you the time you'd otherwise spend on looking for qualified staff.<br /><br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IT_outsourcing.png","alias":"it-outsourcing"},"601":{"id":601,"title":"Custom Software Development","description":" Custom software (also known as bespoke software or tailor-made software) is software that organization for some specific organization or another user. As such, it can be contrasted with the use of software packages developed for the mass market, such as commercial off-the-shelf (COTS) software, or existing free software.\r\nSince custom software is developed for a single customer it can accommodate that customer's particular preferences and expectations. Custom software may be developed in an iterative process, allowing all nuances and possible hidden risks to be taken into account, including issues which were not mentioned in the original requirement specifications (which are, as a rule, never perfect). In particular, the first phase in the software development process may involve many departments, materchode including marketing, engineering, research and development and general management.\r\nLarge companies commonly use custom software for critical functions, including content management, inventory management, customer management, human resource management, or otherwise to fill the gaps present in the existing software packages. Often such software is legacy software, developed before COTS or free software packages offering the required functionality became available.\r\nCustom software development is often considered expensive compared to off-the-shelf solutions or products. This can be true if one is speaking of typical challenges and typical solutions. However, it is not always true. In many cases, COTS software requires customization to correctly support the buyer's operations. The cost and delay of COTS customization can even add up to the expense of developing custom software. Cost is not the only consideration, however, as the decision to opt for custom software often includes the requirement for the purchaser to own the source code, to secure the possibility of future development or modifications to the installed system.\r\nAdditionally, COTS comes with upfront license costs which vary enormously but sometimes run into the millions (in terms of dollars). Furthermore, the big software houses that release COTS products revamp their product very frequently. Thus a particular customization may need to be upgraded for compatibility every two to four years. Given the cost of customization, such upgrades also turn out to be expensive, as a dedicated product release cycle will have to be earmarked for them.\r\nThe decision to build custom software or go for a COTS implementation would usually rest on one or more of the following factors:\r\n<ul><li>Finances - both cost and benefit: The upfront license cost for COTS products mean that a thorough cost-benefit analysis of the business case needs to be done. However it is widely known that large custom software projects cannot fix all three of scope, time/cost and quality constant, so either the cost or the benefits of a custom software project will be subject to some degree of uncertainty - even disregarding the uncertainty around the business benefits of a feature that is successfully implemented.</li><li>Supplier - In the case of COTS, is the supplier likely to remain in business long, and will there be adequate support and customization available? Alternatively, will there be a realistic possibility of getting support and customization from third parties? In the case of custom software, software development may be outsourced or done in-house. If it is outsourced, the question is: is the supplier reputable, and do they have a good track record?</li><li>Time to market: COTS products usually have a quicker time to market</li><li>Size of implementation: COTS comes with standardization of business processes and reporting. For a global or national organization, these can bring in gains in cost savings, efficiency and productivity, if the branch offices are all willing and able to use the same COTS without heavy customizations (which is not always a given).</li></ul>","materialsDescription":" <span style=\"font-weight: bold;\">Why is custom software such a large investment?</span>\r\nBuilding a custom web application is a time-consuming endeavor. It takes time to learn the processes of your business, to gather requirements, to flesh out your needs, and to build the software. Put simply, time is money.\r\nWhile it’s a large investment, by investing in custom software, you’ll own the code instead of having a long-term licensing agreement with another software company.\r\n<span style=\"font-weight: bold;\">How could my business benefit from custom software?</span>\r\nA custom business software solution increases process efficiency through process automation. When business processes are properly automated, they minimize the waste in time and resources that the original processes contained.\r\nThink of it this way: with software that already exists, you have to modify your process to meet software capabilities. With custom software, you can build a system around the existing processes you have in place. You took a lot of time to develop those processes, so why should you revamp your business?\r\n<span style=\"font-weight: bold;\">What is IP and how important is it that I own it?</span>\r\nIP stands for Intellectual Property. When you deal with anything creative, you have to think about copyright and the intellectual property on that work and that includes the creation of software code.\r\nThis gets back to the question of buying vs. building. If there is an existing solution that can suit your needs just fine, then it makes sense to buy, but the software developer owns the code and you are basically licensing the software from there. However, if you need a specialized solution that is customized to your needs and decide to go the custom development route, then the question of who owns the code is an important one.\r\n<span style=\"font-weight: bold;\">I’m thinking about hiring someone offshore; what should I watch out for?</span>\r\nIn short, everything. Language barriers and lack of proximity lead to breakdowns in communication and quality. Do yourself a favor and stay local.\r\nOn a related note, if you’re thinking about hiring for the position internally, think about this: it takes around three people to complete a successful custom software project. If you hire someone internally, their salary might cost what it would take to build with us, and you get a whole team when you work with us. Plus, if your software developer decides to leave, they take their knowledge with them. If one of our team members leave, our whole team shares the knowledge so you’re not left in the dark.\r\n<span style=\"font-weight: bold;\">If things don’t go well, am I sunk?</span>\r\nWe make communication and transparency are top priorities so this doesn’t happen. Right out of the gate we work hard to make sure that not only the project is a good fit, but the relationship with the client is as well. Through each step of the process and the build, we keep you in the loop weekly so you know what to expect and what is happening, but a good development company should have places in their process/relationship where you can cleanly exit. Make sure you know what the process is for leaving and what those different ‘leaving’ options are.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Custom_Software_Development.png","alias":"custom-software-development"}},"branches":"Information Technology","companyUrl":"https://www.intropro.com/","countryCodes":["UKR"],"certifications":[],"isSeller":true,"isSupplier":true,"isVendor":false,"presenterCodeLng":"","seo":{"title":"IntroPro","keywords":"IntroPro, systems, providing, these, been, advisory, services, Solutions","description":"IntroPro is a leading software development company delivering high quality business solutions including enterprise systems, embedded systems, information management and analytics, mobile applications, and advisory services.\r\n\r\nWe have been providing these Solu","og:title":"IntroPro","og:description":"IntroPro is a leading software development company delivering high quality business solutions including enterprise systems, embedded systems, information management and analytics, mobile applications, and advisory services.\r\n\r\nWe have been providing these Solu","og:image":"https://old.roi4cio.com/uploads/roi/company/IntroPro.png"},"eventUrl":"","vendorPartners":[{"vendor":"Oracle","partnershipLevel":"Gold","countries":"","partnersType":""}],"supplierPartners":[],"vendoredProducts":[],"suppliedProducts":[{"id":4982,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Flexcube.png","logo":true,"scheme":false,"title":"Oracle FLEXCUBE","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-flexcube","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"The financial services industry continues to evolve amidst disruption caused by an unprecedented proliferation of digital technologies and connectivity. This disruption coupled with several regulatory directives is also driving the emergence of connected ecosystems. To successfully address disruption, protect their customer relationships and business, effectively comply with regulations, stay competitive and leverage the ecosystem opportunity, banks must double down on transforming their systems so that they can leverage digital technologies and connectivity to deliver better services, experiences and value for their customers.\r\nWith technology at the core of banking, modernization of core systems is the cornerstone of digital transformation in a bank. Oracle FLEXCUBE Universal Banking can help banks jumpstart digital transformation and leapfrog their capabilities to stay relevant, competitive and compliant in a fast evolving industry. With its modern, digital, shrink-wrapped, pre-configured, interoperable, scalable and connected capabilities, Oracle FLEXCUBE Universal Banking can help catapult banks to the fore front of digital innovation and leadership.<br />\r\n<span style=\"font-weight: bold;\">ACCELERATED DIGITAL TRANSFORMATION</span><br />\r\nBanks can transform the way they understand customers, develop new products and services, focus on new business lines, initiatives and deliver engaging experiences across multiple digital channels.<br />\r\n<span style=\"font-weight: bold;\">Oracle FLEXCUBE offers:</span>\r\n<ul><li>Multi-channel, multi-device and multi-vendor access coupled with best-in-class functionality that helps banks offer innovative services and frictionless experiences.</li></ul>\r\n<ul><li>Multi-dimensional views of customer data to enable a deeper understanding of customers as individuals and helps banks offer personalized services and experiences that are highly contextual and relevant.</li></ul>\r\n<ul><li>Mobility, service ubiquity and experience that drives stakeholder convenience.</li></ul>\r\n<span style=\"font-weight: bold;\">Key Business Benefits:</span>\r\n<ul><li>Offers business mobility, service experience, ubiquity and customer centricity</li></ul>\r\n<ul><li>Drives growth through customer centricity</li></ul>\r\n<ul><li>Enables an accelerated time-tomarket</li></ul>\r\n<ul><li>Enables customized transformation using best of breed point or pre-integrated solutions</li></ul>\r\n<ul><li>Has a connected architecture that enables collaboration</li></ul>\r\n<ul><li>Enables Open Banking and API monetization</li></ul>\r\n<ul><li>Offers operational and cost efficiencies from automated decisioning</li></ul>","shortDescription":"Решение Oracle FLEXCUBE предназначено для финансовых учреждений и предлагает клиентоориентированные основные банковские функции, функции интернет-обслуживания и управления частным капиталом. ","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":12,"sellingCount":8,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle FLEXCUBE","keywords":"","description":"The financial services industry continues to evolve amidst disruption caused by an unprecedented proliferation of digital technologies and connectivity. This disruption coupled with several regulatory directives is also driving the emergence of connected ecosy","og:title":"Oracle FLEXCUBE","og:description":"The financial services industry continues to evolve amidst disruption caused by an unprecedented proliferation of digital technologies and connectivity. This disruption coupled with several regulatory directives is also driving the emergence of connected ecosy","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Flexcube.png"},"eventUrl":"","translationId":4983,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":158,"title":"Core Banking System","alias":"core-banking-system","description":"Core (centralized online real-time exchange) banking is a banking service provided by a group of networked bank branches where customers may access their bank account and perform basic transactions from any of the member branch offices.\r\nCore banking system is often associated with retail banking and many banks treat the retail customers as their core banking customers. Businesses are usually managed via the corporate banking division of the institution. Core banking covers basic depositing and lending of money.\r\nCore banking functions will include transaction accounts, loans, mortgages and payments. Banks make these services available across multiple channels like automated teller machines, Internet banking, mobile banking and branches.\r\nBanking software and network technology allow a bank to centralise its record keeping and allow access from any location.\r\nAdvancements in Internet and information technology reduced manual work in banks and increasing efficiency. Computer software is developed to perform core operations of banking like recording of transactions, passbook maintenance, interest calculations on loans and deposits, customer records, balance of payments and withdrawal. This software is installed at different branches of bank and then interconnected by means of computer networks based on telephones, satellite and the Internet.\r\nGartner defines a core banking system as a back-end system that processes daily banking transactions, and posts updates to accounts and other financial records. Core banking solutions typically include deposit, loan and credit-processing capabilities, with interfaces to general ledger systems and reporting tools. Core banking applications are often one of the largest single expense for banks and legacy software are a major issue in terms of allocating resources. Spending on these systems is based on a combination of service-oriented architecture and supporting technologies.\r\nMany banks implement custom applications for core banking. Others implement or customize commercial independent software vendor packages. Systems integrators like Cognizant, EdgeVerve Systems Limited, Capgemini, Accenture, IBM and Tata Consultancy Services implement these core banking packages at banks. More recently, entrants such as Probanx (since 2000) and Temenos (late 1990's) have also provided entry level core banking software, focussing on neo-banks and electronic money institutions.\r\nOpen source Technology in core banking products or software can help banks to maintain their productivity and profitability at the same time. ","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What is core banking solution (CBS)?</span></h1>\r\nToday Banking as a business has grown tremendously and transformed itself from only a deposits taking and loan providing system to an institution which provides an entire gamut of products and services under a wide umbrella. All such activities commenced by a bank is called Core Banking.\r\nCORE is an acronym for "Centralized Online Real-time Exchange", thus the bank’s branches can access applications from centralized data centers.\r\nOther than retail banking customers, core banking is now also being extended to address the requirements of corporate clients and provide for a comprehensive banking solution.<br />Digital core banking offer the following advantages to the bank:\r\n<ul><li>Improved operations which address customer demands and industry consolidation;</li><li>Errors due to multiple entries eradicated;</li><li>Easy ability to introduce new financial products and manage changes in existing products;</li><li>Seamless merging of back office data and self-service operations.</li></ul>\r\n<span style=\"font-weight: bold;\">Minimum features of Core Banking Solution:</span>\r\n<ol><li>Customer-On Boarding.</li><li>Managing deposits and withdrawals.</li><li>Transactions management.</li><li>Calculation and management.</li><li>Payments processing (cash, cheques /checks, mandates, NEFT, RTGS etc.).</li><li>Customer relationship management (CRM) activities.</li><li>Designing new banking products.</li><li>Loans disbursal and management.</li><li>Accounts management</li><li>Establishing criteria for minimum balances, interest rates, number of withdrawals allowed and so on.</li></ol>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Choosing the best core banking system software</span></h1>\r\n<p class=\"align-left\">Today, there are four primary core banking providers, FIS, Fiserv, Jack Henry and D+H, that have managed to eat up 96 percent of the market share (90 percent for banks under $1 billion in assets and 98 percent for banks over $1 billion in assets). But there are also some strong players rounding out the remaining 4 percent.<br />Deciding on a core banking software solutions is the first key task for banks and credit unions looking to make the switch. But the decision is not one to be taken lightly, as pointed out by Forbes “Core technologies are evolving into highly agile architectures, and the implications for making the wrong decision will be lasting — and could put banks at competitive risk.”</p>\r\n<p class=\"align-left\">To help your bank and credit union make the best use of your resources, Gartner identified the eight key criteria that have the most impact on CBS banking system decisions:<br /><br /></p>\r\n<ul><li> Functionality</li><li> Flexibility</li><li> Cost</li><li> Viability</li><li> Operational Performance</li><li> Program Management</li><li> Partner Management</li><li> Customer References</li></ul>\r\n<p class=\"align-left\"><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Core_Banking_System1.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":3215,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Enterprise_Manager.png","logo":true,"scheme":false,"title":"Oracle Enterprise Manager","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-enterprise-manager","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<span style=\"color: rgb(97, 97, 97); \">Oracle Enterprise Manager (OEM or EM) is a set of web-based tools aimed at managing software and hardware produced by Oracle Corporation as well as by some non-Oracle entities.</span>\r\n<span style=\"font-weight: bold; \"><span style=\"color: rgb(97, 97, 97); \">Modern Systems Management</span></span>\r\nAs an IT operations professional, your job is more critical than ever because cloud operations are now a fact of life. From managing on-premises assets to deploying and managing new applications to the cloud, Oracle provides a comprehensive solution for managing your environments with Oracle Management Cloud and Oracle Enterprise Manager.\r\nOracle Enterprise Manager has traditionally provided deep management for the Oracle stack using an on-premises delivery method. Oracle Management Cloud is our next-generation, cloud-based management offering powered by machine learning and big data analytics.\r\n<span style=\"font-weight: bold; \">An Extensive Portfolio of Management Solutions</span>\r\n<span style=\"font-weight: bold; \">Cloud Management</span>\r\nFor existing Oracle Enterprise Manager customers, managing cloud assets is possible right within the cloud control user interface. For new customers, the easiest way to monitor cloud assets is to use Oracle Management Cloud.\r\n<span style=\"font-weight: bold; \">Application Management</span>\r\nManage Oracle packaged applications, including - but not limited to - Oracle E-Business Suite, Siebel, PeopleSoft, JD Edwards EnterpriseOne, Tax and Utilities, Oracle Communications applications, and Primavera.\r\n<span style=\"font-weight: bold; \">Middleware Management</span>\r\nOracle Enterprise Manager provides a comprehensive management solution for Oracle WebLogic Server, Oracle Fusion Middleware, and non-Oracle middleware technology such as Apache Tomcat, JBoss Application Server, and IBM WebSphere Application Server. The solution offers capabilities spanning configuration and compliance management, patching, provisioning, and performance management, as well as administration and auditing.\r\n<span style=\"font-weight: bold; \">Database Management</span>\r\nTake advantage of Oracle&rsquo;s time-tested and popular solutions including Diagnostics Pack, Tuning Pack, Real Application Testing, and related technologies to manage Oracle Databases.\r\n<span style=\"font-weight: bold; \">Hardware and Virtualization Management</span>\r\nManage physical and virtual server environments including Oracle Solaris and Oracle Linux operating systems and virtual environments (Solaris Zones and OVM for SPARC).\r\n<span style=\"font-weight: bold; \">Application Performance Management</span>\r\nManage web and Java applications built on Oracle WebLogic Server and Oracle Databases. Monitor web browser activity and application transactions to optimize user experience and application performance.\r\n<span style=\"font-weight: bold; \">Application Quality Management</span>\r\nA complete testing solution for Oracle Database, Oracle packaged applications, and custom web applications.\r\n<span style=\"font-weight: bold; \">Engineered Systems Management</span>\r\nManage Exadata Database Machine with comprehensive lifecycle management, from monitoring to management and ongoing maintenance.\r\n<span style=\"font-weight: bold; \">Lifecycle Management</span>\r\nPowerful capabilities to aid consolidation, enforce standardization, and deploy automation.\r\n<span style=\"font-weight: bold;\">Heterogeneous Management</span>\r\nExtend Oracle Enterprise Manager to monitor non-Oracle technologies. For customers new to Oracle Enterprise Manager, please review Oracle Management Cloud for cloud-based monitoring of heterogeneous environments.","shortDescription":"Enterprise Manager allows administrators to manage the work of complex information systems built primarily on the basis of Oracle technologies, including software products from other companies.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":3,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Enterprise Manager","keywords":"","description":"<span style=\"color: rgb(97, 97, 97); \">Oracle Enterprise Manager (OEM or EM) is a set of web-based tools aimed at managing software and hardware produced by Oracle Corporation as well as by some non-Oracle entities.</span>\r\n<span style=\"font-weight: bold; \"><s","og:title":"Oracle Enterprise Manager","og:description":"<span style=\"color: rgb(97, 97, 97); \">Oracle Enterprise Manager (OEM or EM) is a set of web-based tools aimed at managing software and hardware produced by Oracle Corporation as well as by some non-Oracle entities.</span>\r\n<span style=\"font-weight: bold; \"><s","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Enterprise_Manager.png"},"eventUrl":"","translationId":3216,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":243,"title":"Database Development and Management Tools","alias":"database-development-and-management-tools","description":" Many companies create various multi-functional applications to facilitate the management, development and administration of databases.\r\nMost relational databases consist of two separate components: a “back-end” where data is stored and a “front-end” —a user interface for interacting with data. This type of design is smart enough, as it parallels a two-level programming model that separates the data layer from the user interface and allows you to concentrate the software market directly on improving its products. This model opens doors for third parties who create their own applications for interacting with various databases.\r\nDatabase development tools can be used to create varieties of the following programs:\r\n<ul><li>client programs;</li><li>database servers and their individual components;</li><li>custom applications.</li></ul>\r\nThe programs of the first and second types are rather small since they are intended mainly for system programmers. The third type packages are much larger, but smaller than full-featured DBMS.\r\nThe development tools for custom applications include programming systems, various program libraries for various programming languages, and development automation packages (including client-server systems).<br />Database management system, abbr. DBMS (Eng. Database Management System, abbr. DBMS) - a set of software and linguistic tools for general or special purposes, providing management of the creation and use of databases.\r\nDBMS - a set of programs that allow you to create a database (DB) and manipulate data (insert, update, delete and select). The system ensures the safety, reliability of storage and data integrity, as well as provides the means to administer the database.","materialsDescription":" <span style=\"font-weight: bold;\">The main functions of the DBMS:</span>\r\n<ul><li>data management in external memory (on disk);</li><li>data management in RAM using disk cache;</li><li>change logging, backup and recovery of databases after failures;</li><li>support for database languages (data definition language, data manipulation language).</li></ul>\r\n<span style=\"font-weight: bold;\">The composition of the DBMS:</span>\r\nUsually, a modern DBMS contains the following components:\r\n<ul><li>the core, which is responsible for managing data in external and RAM and logging;</li><li>database language processor, which provides the optimization of requests for the extraction and modification of data and the creation, as a rule, of a machine-independent executable internal code;</li><li>a run-time support subsystem that interprets data manipulation programs that create a user interface with a DBMS;<br />service programs (external utilities) that provide a number of additional capabilities for maintaining an information system.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Database_Development_and_Management_Tools.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":2736,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/INTROPRO_logo.gif","logo":true,"scheme":false,"title":"IntroPro Software Development","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"intropro-software-development","companyTitle":"IntroPro","companyTypes":["supplier"],"companyId":1935,"companyAlias":"intropro","description":"IntroPro is outsourcing software development service company with a “product” based attitude towards the projects. Our mental paradigm is to treat complex projects from the ownership perspective, thus emphasizing significant bias towards architecture, technology, development tools and development pipelines and last but not least the quality and delivery timelines.\r\nWe have been very successful from the inception in 2008 growing the company to more than 490 software and QA engineers focusing on Embedded and Enterprise Systems for Telecommunications, Media Entertainment and E-Commerce industries. By today more than 127 long term projects have been successfully completed. And we are confident to continue our growth.\r\nOur partners: RedHat, CA Technologies, SalesForce, RDK, RVU Alliance and Frog by WyPlay. IntroPro is a Certified Oracle Gold Partner.\r\nIntroPro is a market leader for RVU protocol-centric tools, products and services. The company has a considerable set of tool products dedicated to RVU protocol specification verification and certification.\r\nProduction sites are located in Kiev, Ukraine and Hoboken, New Jersey and Los Angeles, California, US.\r\nMajor clients of IntroPro are DIRECTV, RVU Alliance, BskyB, Object Edge, Visual Unity and Autsco.","shortDescription":"IntroPro is a software development company delivering high-quality business solutions including enterprise systems, embedded systems.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":8,"sellingCount":9,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"IntroPro Software Development","keywords":"","description":"IntroPro is outsourcing software development service company with a “product” based attitude towards the projects. Our mental paradigm is to treat complex projects from the ownership perspective, thus emphasizing significant bias towards architecture, technolo","og:title":"IntroPro Software Development","og:description":"IntroPro is outsourcing software development service company with a “product” based attitude towards the projects. Our mental paradigm is to treat complex projects from the ownership perspective, thus emphasizing significant bias towards architecture, technolo","og:image":"https://old.roi4cio.com/fileadmin/user_upload/INTROPRO_logo.gif"},"eventUrl":"","translationId":2737,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":601,"title":"Custom Software Development","alias":"custom-software-development","description":" Custom software (also known as bespoke software or tailor-made software) is software that organization for some specific organization or another user. As such, it can be contrasted with the use of software packages developed for the mass market, such as commercial off-the-shelf (COTS) software, or existing free software.\r\nSince custom software is developed for a single customer it can accommodate that customer's particular preferences and expectations. Custom software may be developed in an iterative process, allowing all nuances and possible hidden risks to be taken into account, including issues which were not mentioned in the original requirement specifications (which are, as a rule, never perfect). In particular, the first phase in the software development process may involve many departments, materchode including marketing, engineering, research and development and general management.\r\nLarge companies commonly use custom software for critical functions, including content management, inventory management, customer management, human resource management, or otherwise to fill the gaps present in the existing software packages. Often such software is legacy software, developed before COTS or free software packages offering the required functionality became available.\r\nCustom software development is often considered expensive compared to off-the-shelf solutions or products. This can be true if one is speaking of typical challenges and typical solutions. However, it is not always true. In many cases, COTS software requires customization to correctly support the buyer's operations. The cost and delay of COTS customization can even add up to the expense of developing custom software. Cost is not the only consideration, however, as the decision to opt for custom software often includes the requirement for the purchaser to own the source code, to secure the possibility of future development or modifications to the installed system.\r\nAdditionally, COTS comes with upfront license costs which vary enormously but sometimes run into the millions (in terms of dollars). Furthermore, the big software houses that release COTS products revamp their product very frequently. Thus a particular customization may need to be upgraded for compatibility every two to four years. Given the cost of customization, such upgrades also turn out to be expensive, as a dedicated product release cycle will have to be earmarked for them.\r\nThe decision to build custom software or go for a COTS implementation would usually rest on one or more of the following factors:\r\n<ul><li>Finances - both cost and benefit: The upfront license cost for COTS products mean that a thorough cost-benefit analysis of the business case needs to be done. However it is widely known that large custom software projects cannot fix all three of scope, time/cost and quality constant, so either the cost or the benefits of a custom software project will be subject to some degree of uncertainty - even disregarding the uncertainty around the business benefits of a feature that is successfully implemented.</li><li>Supplier - In the case of COTS, is the supplier likely to remain in business long, and will there be adequate support and customization available? Alternatively, will there be a realistic possibility of getting support and customization from third parties? In the case of custom software, software development may be outsourced or done in-house. If it is outsourced, the question is: is the supplier reputable, and do they have a good track record?</li><li>Time to market: COTS products usually have a quicker time to market</li><li>Size of implementation: COTS comes with standardization of business processes and reporting. For a global or national organization, these can bring in gains in cost savings, efficiency and productivity, if the branch offices are all willing and able to use the same COTS without heavy customizations (which is not always a given).</li></ul>","materialsDescription":" <span style=\"font-weight: bold;\">Why is custom software such a large investment?</span>\r\nBuilding a custom web application is a time-consuming endeavor. It takes time to learn the processes of your business, to gather requirements, to flesh out your needs, and to build the software. Put simply, time is money.\r\nWhile it’s a large investment, by investing in custom software, you’ll own the code instead of having a long-term licensing agreement with another software company.\r\n<span style=\"font-weight: bold;\">How could my business benefit from custom software?</span>\r\nA custom business software solution increases process efficiency through process automation. When business processes are properly automated, they minimize the waste in time and resources that the original processes contained.\r\nThink of it this way: with software that already exists, you have to modify your process to meet software capabilities. With custom software, you can build a system around the existing processes you have in place. You took a lot of time to develop those processes, so why should you revamp your business?\r\n<span style=\"font-weight: bold;\">What is IP and how important is it that I own it?</span>\r\nIP stands for Intellectual Property. When you deal with anything creative, you have to think about copyright and the intellectual property on that work and that includes the creation of software code.\r\nThis gets back to the question of buying vs. building. If there is an existing solution that can suit your needs just fine, then it makes sense to buy, but the software developer owns the code and you are basically licensing the software from there. However, if you need a specialized solution that is customized to your needs and decide to go the custom development route, then the question of who owns the code is an important one.\r\n<span style=\"font-weight: bold;\">I’m thinking about hiring someone offshore; what should I watch out for?</span>\r\nIn short, everything. Language barriers and lack of proximity lead to breakdowns in communication and quality. Do yourself a favor and stay local.\r\nOn a related note, if you’re thinking about hiring for the position internally, think about this: it takes around three people to complete a successful custom software project. If you hire someone internally, their salary might cost what it would take to build with us, and you get a whole team when you work with us. Plus, if your software developer decides to leave, they take their knowledge with them. If one of our team members leave, our whole team shares the knowledge so you’re not left in the dark.\r\n<span style=\"font-weight: bold;\">If things don’t go well, am I sunk?</span>\r\nWe make communication and transparency are top priorities so this doesn’t happen. Right out of the gate we work hard to make sure that not only the project is a good fit, but the relationship with the client is as well. Through each step of the process and the build, we keep you in the loop weekly so you know what to expect and what is happening, but a good development company should have places in their process/relationship where you can cleanly exit. Make sure you know what the process is for leaving and what those different ‘leaving’ options are.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Custom_Software_Development.png"},{"id":32,"title":"IT outsourcing","alias":"it-outsourcing","description":"<span style=\"font-weight: bold; \">IT outsourcing</span> is the use of external service providers to effectively deliver IT-enabled business process, application service and infrastructure solutions for business outcomes.\r\nOutsourcing, which also includes utility services, software as a service and cloud-enabled outsourcing, helps clients to develop the right sourcing strategies and vision, select the right IT service providers, structure the best possible contracts, and govern deals for sustainable win-win relationships with external providers.\r\nOutsourcing can enable enterprises to reduce costs, accelerate time to market, and take advantage of external expertise, assets and/or intellectual property. IT outsourcing can be implemented both ways: outsides or within the country. \r\nIT outsourcing vendors can provide either a fully managed service, meaning they take full responsibility of all IT maintenance and support, or they can provide additional support for an internal IT team when needed, which is known as co-sourced IT support. A company using IT outsourcing can choose to use one provider for all their IT functions or split the work among multiple providers. \r\n<span style=\"font-weight: bold;\">Specific IT services typically outsourced include:</span>\r\n<ul><li>Application development</li><li>Web hosting</li><li>Application support</li><li>Database development</li><li>Telecommunications</li><li>Networking</li><li>Disaster recovery</li><li>Security</li></ul>\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Reasons for Outsourcing</span></p>\r\n<span style=\"font-weight: bold; \">To Reduce Cost.</span> More often than not, outsourcing means saving money. This is often due to lower labor costs, cheaper infrastructure, or an advantageous tax system in the outsourcing location.<br /><span style=\"font-weight: bold; \">To Access Skills That Are Unavailable Locally.</span> Resources that are scarce at home can sometimes be found in abundance elsewhere, meaning you can easily reach them through outsourcing.<br /><span style=\"font-weight: bold; \">To Better Use Internal Resources</span>. By delegating some of your business processes to a third party, you’ll give your in-house employees the opportunity to focus on more meaningful tasks.<br /><span style=\"font-weight: bold; \">To Accelerate Business Processes.</span> When you stop wasting time on mundane, time-consuming processes, you’ll be able to move forward with your core offering a lot faster.<br /><span style=\"font-weight: bold; \">To Share Risks.</span> When you delegate a part of non-focus functionality by outsourcing it to a third-party vendor, you give away the responsibility and related risks.","materialsDescription":"<h3 class=\"align-center\">What are the Types of IT Outsourcing?</h3>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Project-Based Model.</span> The client hires a team to implement the part of work that is already planned and defined. The project manager from the outsourced team carries full responsibility for the quality and performance of the project.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Dedicated Team Model.</span> The client hires a team that will create a project for them, and they will work only on that project. Unlike the project-based model, a dedicated team is more engaged in your project. In this model, an outsourced team becomes your technical and product advisor. So it can offer ideas and suggest alternative solutions.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Outstaff Model.</span> It's a type of outsourcing in IT when you don't need a full-fledged development team and hire separate specialists. Sometimes the project requires finding a couple of additional professionals, and you're free to hire outstaff workers to cover that scope of work.</p>\r\n<h3 class=\"align-center\"><span style=\"font-weight: bold; \">What are IT Outsourcing examples?</span></h3>\r\nThe individual or company that becomes your outsourcing partner can be located anywhere in the world — one block away from your office or on another continent.\r\nA Bay Area-based startup partnering with an app development team in Utah and a call center in the Philippines, or a UK-based digital marketing agency hiring a Magento developer from Ukraine are both examples of outsourcing.\r\n<h3 class=\"align-center\">Why You Should Use IT Outsourcing</h3>\r\nNow that you know what IT outsourcing is, its models, and types, it's time to clarify why you need to outsource and whether you really need it. Let's go over a few situations that suggest when to opt for IT outsourcing.\r\n<ul><li><span style=\"font-weight: bold;\">You are a domain expert with idea</span></li></ul>\r\nIf you're an industry expert with the idea that solves a real problem, IT outsourcing is your choice. In this case, your main goal is to enter the market and test the solution fast. An outsourced team will help you validate the idea, build an MVP to check the hypothesis, and implement changes in your product according to market needs. It saves you money, time and lets you reach the goal.\r\n<ul><li><span style=\"font-weight: bold;\">You have an early-stage startup</span></li></ul>\r\nIt's a common case that young startups spend money faster than they get a solid team and a ready-to-market product. The Failory found that financial problems are the 3rd reason why startup fails. So it makes more sense to reduce costs by hiring an outsourced team of professionals while your business lives on investor's money. You may employ a full-cycle product development studio covering all the blind spots and bringing your product to life.\r\n<ul><li><span style=\"font-weight: bold;\">You need a technical support</span></li></ul>\r\nEven if you already have a ready solution, but it demands some technical improvements – frameworks for backend components, new language, integrations with enterprise software, UX&UI design – it makes more sense to find an experienced partner. There are many functions that IT outsourcing can cover, and again it saves you the time you'd otherwise spend on looking for qualified staff.<br /><br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IT_outsourcing.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1541,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_CS.jpg","logo":true,"scheme":false,"title":"Oracle Cloud Storage","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-cloud-storage","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<p><span style=\"color: #74767b; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-size: 18px; background-color: #ffffff;\">Oracle Cloud Infrastructure provides data storage options for a wide spectrum of applications from small websites to the most demanding enterprise applications.</span></p>\r\n<h5 class=\"P1 grey2\" style=\"box-sizing: border-box; margin: 0.2rem 0px 0.5rem; padding: 0px; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-weight: 300; color: #74767b; text-rendering: optimizeLegibility; line-height: 1.5rem; font-size: 1rem; background-color: #ffffff;\">When the ultimate in performance is required, local NVMe SSD’s provide extreme storage performance for VM’s and bare metal compute instances. Examples include relational databases, data warehousing, big data, analytics, AI and HPC applications.</h5>\r\n<h5 class=\"P1 grey2\" style=\"box-sizing: border-box; margin: 0.2rem 0px 0.5rem; padding: 0px; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-weight: 300; color: #74767b; text-rendering: optimizeLegibility; line-height: 1.5rem; font-size: 1rem; background-color: #ffffff;\">High performance, persistent storage for a wide range of application workloads. Block volumes can scale to 512 TB per compute instance. Typical workloads include NoSQL databases, Hadoop/HDFS applications, IoT and eCommerce applications.</h5>\r\n<h5 class=\"P1 grey2\" style=\"box-sizing: border-box; margin: 0.2rem 0px 0.5rem; padding: 0px; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-weight: 300; color: #74767b; text-rendering: optimizeLegibility; line-height: 1.5rem; font-size: 1rem; background-color: #ffffff;\">Easy to implement file-system that can be shared across many applications from all operating systems. Start small and scale as data grows. Perfect for migration of on-premises applications, media management, content management, and web applications. </h5>","shortDescription":"Oracle Cloud Storage - is a storage service from Oracle. Fast and reliable storage options for all enterprise workloads","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":5,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Cloud Storage","keywords":"","description":"<p><span style=\"color: #74767b; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-size: 18px; background-color: #ffffff;\">Oracle Cloud Infrastructure provides data storage options for a wide spectrum of applications from small websites","og:title":"Oracle Cloud Storage","og:description":"<p><span style=\"color: #74767b; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-size: 18px; background-color: #ffffff;\">Oracle Cloud Infrastructure provides data storage options for a wide spectrum of applications from small websites","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_CS.jpg"},"eventUrl":"","translationId":1542,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":24,"title":"IaaS - storage"}],"testingArea":"","categories":[{"id":789,"title":"IaaS - storage","alias":"iaas-storage","description":"IaaS is an abbreviation that stands for Infrastructure as a Service (“infrastructure as a service”). This model provides for a cloud provider to provide the client with the necessary amount of computing resources - virtual servers, remote workstations, data warehouses, with or without the provision of software - and software deployment within the infrastructure remains the client's prerogative. In essence, IaaS is an alternative to renting physical servers, racks in the data center, operating systems; instead, the necessary resources are purchased with the ability to quickly scale them if necessary. In many cases, this model may be more profitable than the traditional purchase and installation of equipment, here are just a few examples:\r\n<ul><li>if the need for computing resources is not constant and can vary greatly depending on the period, and there is no desire to overpay for unused capacity;</li><li>when a company is just starting its way on the market and does not have working capital in order to buy all the necessary infrastructure - a frequent option among startups;</li><li>there is a rapid growth in business, and the network infrastructure must keep pace with it;</li><li>if you need to reduce the cost of purchasing and maintaining equipment;</li><li>when a new direction is launched, and it is necessary to test it without investing significant funds in resources.</li></ul>\r\nIaaS can be organized on the basis of a public or private cloud, as well as by combining two approaches - the so-called. “Hybrid cloud”, created using the appropriate software.","materialsDescription":" IaaS or Infrastructure as a service translated into Russian as “Infrastructure as a service”.\r\n"Infrastructure" in the case of IaaS, it can be virtual servers and networks, data warehouses, operating systems.\r\n“As a service” means that the cloud infrastructure components listed above are provided to you as a connected service.\r\nIaaS is a cloud infrastructure utilization model in which the computing power is provided to the client for independent management.\r\n<span style=\"font-weight: bold;\">What is the difference from PaaS and SaaS?</span>\r\nFrequently asked questions, what distinguishes IaaS, PaaS, SaaS from each other? What is the difference? Answering all questions, you decide to leave in the area of responsibility of its IT specialists. It requires only time and financial costs for your business.\r\n<span style=\"font-weight: bold;\">Who is responsible for what?</span>\r\nIn the case of using IaaS models, a company can independently use resources: install and run software, exercise control over systems, applications, and virtual storage systems.\r\nFor example, networks, servers, servers and servers. The IaaS service provider manages its own software and operating system, middleware and applications, is responsible for the infrastructure during the purchase, installation and configuration.\r\n<span style=\"font-weight: bold;\">Why do companies choose IaaS?</span>\r\nScaling capabilities. All users have access to resources, and you must use all the resources you need.\r\nCost savings. As a rule, the use of cloud services costs the company less than buying its own infrastructure.\r\nMobility. Ability to work with conventional applications.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS_storage.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1543,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle.png","logo":true,"scheme":false,"title":"Fast and Scalable Compute Resources","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"fast-and-scalable-compute-resources","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<span style=\"color: #74767b; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-size: 18px; background-color: #ffffff;\">Oracle Cloud Infrastructure compute instances are the building blocks for applications from small websites to the largest enterprise applications. The main shapes each have use cases for which they are especially suitable:</span>\r\n<h5 class=\"P1 grey2\" style=\"box-sizing: border-box; margin: 0.2rem 0px 0.5rem; padding: 0px; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-weight: 300; color: #74767b; text-rendering: optimizeLegibility; line-height: 1.5rem; font-size: 1rem; background-color: #ffffff;\">Virtual machine (VM) instances offer compute resources in many shapes, from a single OCPU to 24 OCPUs, catering to a variety of workloads and software architectures. All Oracle Cloud Infrastructure VM shapes support remote block storage, but the Dense I/O shapes also offer up to 25.6 TB of local NVMe SSD storage for applications requiring low latency, millions of IOPS, and high local storage capacity.</h5>\r\n<h5 class=\"P1 grey2\" style=\"box-sizing: border-box; margin: 0.2rem 0px 0.5rem; padding: 0px; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-weight: 300; color: #74767b; text-rendering: optimizeLegibility; line-height: 1.5rem; font-size: 1rem; background-color: #ffffff;\">Bare metal instances support applications requiring intensive compute and large memory resources. You can build cloud environments with performance equal or better than other clouds or on-premises infrastructure. Bare metal provides customers with exceptional isolation, visibility, and control.</h5>\r\n<h5 class=\"P1 grey2\" style=\"box-sizing: border-box; margin: 0.2rem 0px 0.5rem; padding: 0px; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-weight: 300; color: #74767b; text-rendering: optimizeLegibility; line-height: 1.5rem; font-size: 1rem; background-color: #ffffff;\">Accelerated computing requires consistently fast infrastructure across every service. With GPU instances you can process and analyze massive data sets more efficiently, making them ideal for complex machine learning (ML), artificial intelligence (AI) algorithms, and many industrial HPC applications.</h5>","shortDescription":"Fast and Scalable Compute Resources - is a convenient computing service from Oracle","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":17,"sellingCount":14,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Fast and Scalable Compute Resources","keywords":"","description":"<span style=\"color: #74767b; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-size: 18px; background-color: #ffffff;\">Oracle Cloud Infrastructure compute instances are the building blocks for applications from small websites to the la","og:title":"Fast and Scalable Compute Resources","og:description":"<span style=\"color: #74767b; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-size: 18px; background-color: #ffffff;\">Oracle Cloud Infrastructure compute instances are the building blocks for applications from small websites to the la","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle.png"},"eventUrl":"","translationId":1545,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":26,"title":"IaaS - computing"}],"testingArea":"","categories":[],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":3364,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_CASB_Cloud_Service.png","logo":true,"scheme":false,"title":"Oracle CASB Cloud Service","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-casb-cloud-service","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"The Oracle CASB Cloud Service is the only Cloud Access Security Broker (CASB) that gives you both visibility into your entire cloud stack and the security automation tool your IT team needs.\r\n<span style=\"font-weight: bold;\">Threat Detection</span>\r\nIdentify existing threats to your cloud footprint by leveraging real-time threat intelligence feeds and machine learning techniques to establish security baselines and to learn behavior patterns.\r\n<span style=\"font-weight: bold;\">Predictive Analytics</span>\r\nStay a step ahead of threats with patent-pending modeling techniques that evaluate risks across hundreds of threat vectors to provide you with a concise summary of potential threats.\r\n<span style=\"font-weight: bold;\">Automated Incident Response</span>\r\nKeep enterprises secure by automating responses to threats with forensics, incident management, orchestration and remediation through native capabilities as well as integration with existing technologies.\r\n<span style=\"font-weight: bold;\">Security Configuration Management</span>\r\nEliminate labor intensive, error prone manual processes and manages security configurations within cloud applications by asserting configurations as well as continuously enforcing them.","shortDescription":"The Oracle CASB Cloud Service is the only Cloud Access Security Broker (CASB) that gives you both visibility into your entire cloud stack and the security automation tool your IT team needs.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":19,"sellingCount":18,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle CASB Cloud Service","keywords":"","description":"The Oracle CASB Cloud Service is the only Cloud Access Security Broker (CASB) that gives you both visibility into your entire cloud stack and the security automation tool your IT team needs.\r\n<span style=\"font-weight: bold;\">Threat Detection</span>\r\nIdentify e","og:title":"Oracle CASB Cloud Service","og:description":"The Oracle CASB Cloud Service is the only Cloud Access Security Broker (CASB) that gives you both visibility into your entire cloud stack and the security automation tool your IT team needs.\r\n<span style=\"font-weight: bold;\">Threat Detection</span>\r\nIdentify e","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_CASB_Cloud_Service.png"},"eventUrl":"","translationId":3365,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":95,"title":"Cloud Access Security Broker (CASB)"}],"testingArea":"","categories":[{"id":832,"title":"CASB - Cloud Access Security Broker","alias":"casb-cloud-access-security-broker","description":"A cloud access security broker (CASB) (sometimes pronounced cas-bee) is on-premises or cloud-based software that sits between cloud service users and cloud applications, and monitors all activity and enforces security policies. A CASB can offer a variety of services, including but not limited to monitoring user activity, warning administrators about potentially hazardous actions, enforcing security policy compliance, and automatically preventing malware.\r\nA CASB may deliver security, the management or both. Broadly speaking, "security" is the prevention of high-risk events, whilst "management" is the monitoring and mitigation of high-risk events.\r\nCASBs that deliver security must be in the path of data access, between the user and the cloud. Architecturally, this might be achieved with proxy agents on each end-point device, or in agentless fashion without requiring any configuration on each device. Agentless CASB allows for rapid deployment and delivers security on all devices, company-managed or unmanaged BYOD. Agentless CASB also respects user privacy, inspecting only corporate data. Agent-based CASB is difficult to deploy and effective only on devices that are managed by the corporation. Agent-based CASB typically inspects both corporate and personal data.\r\nCASBs that deliver management may use APIs to inspect data and activity in the cloud to alert of risky events after the fact. Another management capability of a CASB is to inspect firewall or proxy logs for the usage of cloud applications.","materialsDescription":"<span style=\"font-weight: bold;\">What is CASB?</span> A Cloud Access Security Broker (CASB) is a policy enforcement point that secures data & apps in the cloud and on any device, anywhere.\r\n<span style=\"font-weight: bold;\">What is the difference between security and management?</span> Security is preventing risky events from happening, management is cleaning up after high-risk events.\r\n<span style=\"font-weight: bold;\">What is Shadow IT?</span> Cloud applications used by business users without IT oversight, also known as unmanaged apps.\r\n<span style=\"font-weight: bold;\">What are managed apps?</span> Cloud Applications that are managed by IT, e.g.Office 365.\r\n<span style=\"font-weight: bold;\">What are the types of CASB?</span> Three types of Cloud Access Security Broker\r\n<ul><li>a) API-only CASB offer basic management</li><li>b) multi-mode first-gen CASB offer management & security</li><li>c) Next-Gen CASB deliver management, security & Zero-Day protection.</li></ul>\r\n<span style=\"font-weight: bold;\">What is a forward proxy?</span> A proxy where traffic must be forwarded by the end-point Such proxies requires agents and configuration on client devices.\r\n<span style=\"font-weight: bold;\">What is a reverse proxy?</span> A proxy where traffic is automatically routed, requiring no agent or configuration on the end-point.\r\n<span style=\"font-weight: bold;\">What is AJAX-VM?</span> Acronym for "Adaptive Javascript and XML- Virtual Machine." AJAX-VM virtualizes cloud apps on the fly so they can be proxied without agents. Reverse-proxy CASB are brittle without AJAX-VM and break frequently with app changes.\r\n<span style=\"font-weight: bold;\">What are the types of CASB architecture?</span> There are three types of CASB architecture: API-only, forward proxy, and reverse proxy. Some CASB are API-only, others API and forward proxy. Next-Gen CASBs offer all three with AJAX-VM.\r\n<span style=\"font-weight: bold;\">What is CASB encryption?</span> Encryption/decryption of data prior to upload/download to a cloud application.\r\n <span style=\"font-weight: bold;\">What is searchable encryption?</span> An encryption system that combines full encryption with a clear-text index to enable search and sort without compromising encryption strength.\r\n<span style=\"font-weight: bold;\">What is tokenization?</span> Obfuscation by encoding each input string as a unique output string.\r\n<span style=\"font-weight: bold;\">What is agentless MDM?</span> Mobile security for BYOD that does not require agents. Easy to deploy and has no access to personal data or apps, thereby preserving user privacy.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_CASB.png"},{"id":52,"title":"SaaS - software as a service","alias":"saas-software-as-a-service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as "on-demand software", and was formerly referred to as "software plus services" by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term "Software as a Service" (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure. While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies. Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\"> </p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":551,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Business_Intelligence.png","logo":true,"scheme":false,"title":"Oracle Business Intelligence","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-business-intelligence","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"Scale Insights with Ease\r\n\r\nGain a comprehensive view of your business—in one place\r\nDeliver instant clarity through stunning visual analytics\r\nAdopt the cloud your own way, with in the cloud, hybrid, or on-premises deployment\r\n\r\n","shortDescription":"Oracle Business Intelligence. Foster a data-driven culture with powerful, visually stunning analytics. Explore new insights and empower people across the organization to make faster, more informed business decisions.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":6,"sellingCount":7,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Business Intelligence","keywords":"cloud, your, with, Adopt, analytics, through, stunning, visual","description":"Scale Insights with Ease\r\n\r\nGain a comprehensive view of your business—in one place\r\nDeliver instant clarity through stunning visual analytics\r\nAdopt the cloud your own way, with in the cloud, hybrid, or on-premises deployment\r\n\r\n","og:title":"Oracle Business Intelligence","og:description":"Scale Insights with Ease\r\n\r\nGain a comprehensive view of your business—in one place\r\nDeliver instant clarity through stunning visual analytics\r\nAdopt the cloud your own way, with in the cloud, hybrid, or on-premises deployment\r\n\r\n","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Business_Intelligence.png"},"eventUrl":"","translationId":552,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":225,"title":"End-User Query, Reporting, and Analysis","alias":"end-user-query-reporting-and-analysis","description":" Class systems of Query & Reporting are designed to form queries to information systems in user terms, as well as their execution, integration of data from different sources, viewing data with the possibilities of detailing and summarizing and building full-fledged reports, both on-screen and printed. Visualization of query results can be presented to the user in various forms - flat or multidimensional tables, graphs, charts, various specialized interfaces.\r\nEnd-user tools for querying and building reports are delivered in two ways:\r\n<ul><li>as part of OLAP-systems</li><li>in the form of specialized Query & Reporting</li></ul>\r\nVirtually every OLAP class system is equipped with Query & Reporting. These funds can be either embedded in the main product or separated into a separate product.\r\nThere are also specialized systems for generating and distributing reports. At the same time, these systems incorporate their own OLAP-means. Therefore, to draw a clear line between OLAP-systems and systems of class Query & Reporting is almost impossible.","materialsDescription":" <span style=\"font-weight: bold; \">What are the reporting tools?</span>\r\nReporting tools are widely used to support decision making and to measure organizational and team performance. Companies use them for financial consolidation, for evaluation of strategies and policies and often just for plain reporting. Today most of these tools are integrated with Business Intelligence tools.\r\n<span style=\"font-weight: bold; \">What are the advantages of these tools for your organization?</span>\r\nReporting tools allow companies to create attractive reports easily. In tabular or graphical format. With data from Excel, a data warehouse or the organization’s ERP system. With the reports containing the right information, people are able to manage and improve the business processes more easily.\r\n<span style=\"font-weight: bold; \">Which reporting tools are available in the market?</span>\r\nThere are many Business Intelligence Reporting tools in the market available. This list of reporting tools shows you a complete overview of all the major tools currently available and thoroughly studied by our industry analysts. To name a few: Cognos Query and reporting, Oracle Enterprise Reporting, Crystal Reports, Microsoft Reporting Services (SSRS), etc.\r\n<span style=\"font-weight: bold; \">Is there a difference between reporting tools and BI tools?</span>\r\nAlmost every company, large or small, needs a reporting tool or they have already one in place. But, what is the difference between reporting software and Business Intelligence tools? They are not the same. In general reporting tools tell us where we have been but are not very good at analyzing data (at real time) and telling us where we are going (predictive).\r\n<span style=\"font-weight: bold;\">What is the difference between a query and a report?</span>\r\nA query is a way to create a list of accounts or journal entries that match your criteria. Requests serve as an advanced search engine that finds and groups accounts or journal entries and can only create a list.\r\nA report is a detailed report of a group of accounts or journal entries. Reports analyze data and are designed to calculate and present data in a more formal form.\r\nTypically, a query finds information in the database for you, and a report is a more powerful way to display and analyze information about the accounts or log entries you want to view.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/End-User_Query__Reporting__and_Analysis.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":54,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/oracle_db.png","logo":true,"scheme":false,"title":"Oracle Database Enterprise Edition","vendorVerified":0,"rating":"2.00","implementationsCount":2,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-database-enterprise-edition","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"Oracle Database Enterprise Edition will greatly benefit customers deploying private database clouds and SaaS vendors looking for the power of Oracle Database in a secure and isolated multi tenant model\r\nOracle Database Enterprise Edition provides comprehensive features to manage the most demanding transaction processing, big data, and data warehouse workloads\r\nCustomers can choose a wide range of Oracle Database Enterprise Edition options to deliver on business users’ performance, security, big data, cloud, and availability service-level expectations","shortDescription":"Oracle Database Enterprise Edition features more than 500 new features including a new architecture that simplifies the process of consolidating databases onto the cloud, enabling customers to manage many databases as one without changing their applications.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":14,"sellingCount":6,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Database Enterprise Edition","keywords":"Database, Oracle, Edition, Enterprise, data, transaction, choose, Customers","description":"Oracle Database Enterprise Edition will greatly benefit customers deploying private database clouds and SaaS vendors looking for the power of Oracle Database in a secure and isolated multi tenant model\r\nOracle Database Enterprise Edition provides comprehensive","og:title":"Oracle Database Enterprise Edition","og:description":"Oracle Database Enterprise Edition will greatly benefit customers deploying private database clouds and SaaS vendors looking for the power of Oracle Database in a secure and isolated multi tenant model\r\nOracle Database Enterprise Edition provides comprehensive","og:image":"https://old.roi4cio.com/fileadmin/user_upload/oracle_db.png"},"eventUrl":"","translationId":101,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":27,"title":"ODMS - Operational Database Management System","alias":"odms-operational-database-management-system","description":"Operational database management systems (also referred to as OLTP On-Line Transaction Processing databases) are used to update data in real-time. These types of databases allow users to do more than simply view archived data. Operational databases allow you to modify that data (add, change or delete data), doing it in real-time. OLTP databases provide transactions as the main abstraction to guarantee data consistency that guarantees the so-called ACID properties. Basically, the consistency of the data is guaranteed in the case of failures and/or concurrent access to the data.\r\nSince the early 90s, the operational database software market has been largely taken over by SQL engines. Today, the operational DBMS market (formerly OLTP) is evolving dramatically, with new, innovative entrants and incumbents supporting the growing use of unstructured data and NoSQL DBMS engines, as well as XML databases and NewSQL databases. NoSQL databases typically have focused on scalability and have renounced to data consistency by not providing transactions as OLTP systems do. Operational databases are increasingly supporting distributed database architecture that can leverage distribution to provide high availability and fault tolerance through replication and scale-out ability.\r\nThe growing role of operational databases in the IT industry is moving fast from legacy databases to real-time operational databases capable to handle distributed web and mobile demand and to address Big data challenges. Recognizing this, Gartner started to publish the Magic Quadrant for Operational Database Management Systems in October 2013.\r\nOperational databases are used to store, manage and track real-time business information. For example, a company might have an operational database used to track warehouse/stock quantities. As customers order products from an online web store, an operational database can be used to keep track of how many items have been sold and when the company will need to reorder stock. An operational database stores information about the activities of an organization, for example, customer relationship management transactions or financial operations, in a computer database.\r\nOperational databases allow a business to enter, gather, and retrieve large quantities of specific information, such as company legal data, financial data, call data records, personal employee information, sales data, customer data, data on assets and much other information. An important feature of storing information in an operational database is the ability to share information across the company and over the Internet. Operational databases can be used to manage mission-critical business data, to monitor activities, to audit suspicious transactions, or to review the history of dealings with a particular customer. They can also be part of the actual process of making and fulfilling a purchase, for example in e-commerce.","materialsDescription":" <span style=\"font-weight: bold;\">What is DBMS used for?</span>\r\nDBMS, commonly known as Database Management System, is an application system whose main purpose revolves around the data. This is a system that allows its users to store the data, define it, retrieve it and update the information about the data inside the database.\r\n<span style=\"font-weight: bold;\">What is meant by a Database?</span>\r\nIn simple terms, Database is a collection of data in some organized way to facilitate its user’s to easily access, manage and upload the data.\r\n<span style=\"font-weight: bold;\">Why is the use of DBMS recommended? Explain by listing some of its major advantages.</span>\r\nSome of the major advantages of DBMS are as follows:\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Controlled Redundancy:</span></span> DBMS supports a mechanism to control the redundancy of data inside the database by integrating all the data into a single database and as data is stored at only one place, the duplicity of data does not happen.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Data Sharing:</span></span> Sharing of data among multiple users simultaneously can also be done in DBMS as the same database will be shared among all the users and by different application programs.</li><li> Backup and Recovery Facility: DBMS minimizes the pain of creating the backup of data again and again by providing a feature of ‘backup and recovery’ which automatically creates the data backup and restores the data whenever required.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Enforcement of Integrity Constraints:</span></span> Integrity Constraints are very important to be enforced on the data so that the refined data after putting some constraints are stored in the database and this is followed by DBMS.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Independence of Data:</span></span> It simply means that you can change the structure of the data without affecting the structure of any of the application programs.</li></ul>\r\n<span style=\"font-weight: bold;\">What is the purpose of normalization in DBMS?</span>\r\nNormalization is the process of analyzing the relational schemas which are based on their respective functional dependencies and the primary keys in order to fulfill certain properties.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">The properties include:</span></span>\r\n<ul><li>To minimize the redundancy of the Data.</li><li>To minimize the Insert, Delete and Update Anomalies.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ODMS.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1094,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_HCM-Human_Capital_Management_Cloud.png","logo":true,"scheme":false,"title":"Oracle HCM - Human Capital Management Cloud","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-hcm-human-capital-management-cloud","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<span style=\"font-weight: 700; \">A Revolution in the Employee Experience</span>\r\n<span style=\"font-weight: 700; \"><br /></span>\r\nEmployee engagement isn’t just about providing a modern UI. A truly engaging HR solution enables employees to organize their work life and take control of their jobs, their development and their career.\r\n<span style=\"font-weight: 700; \"><br /></span>\r\n<span style=\"font-weight: 700; \">Meaningful Access to Quality Business and Workforce Data</span>\r\n\r\nHR data in a silo only gives you half the picture. Oracle HCM Cloud is designed from the ground up to deliver the full enterprise-wide picture for the past, present and future of your business.\r\n<span style=\"font-weight: 700; \"><br /></span>\r\n<span style=\"font-weight: 700; \">Oracle’s Cloud Is Built for Your Unique Needs</span>\r\n<span style=\"font-weight: 700; \"><br /></span>\r\nOnly Oracle provides out of box best practice cloud capabilities and the flexibility to personalize, brand, and extend your cloud experience. Our cloud lets you take updates when it makes sense for your business.","shortDescription":"Oracle HCM Cloud Goes Beyond the Basics of HR\r\nAn attractive UI, social, mobile, and reporting capabilities are now table stakes of every HR solution. But to become a strategic leader of talent, you need to go beyond the basics with a truly comprehensive HR solution in the cloud.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":10,"sellingCount":4,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle HCM - Human Capital Management Cloud","keywords":"their, your, cloud, Oracle, Cloud, business, Employee, take","description":"<span style=\"font-weight: 700; \">A Revolution in the Employee Experience</span>\r\n<span style=\"font-weight: 700; \"><br /></span>\r\nEmployee engagement isn’t just about providing a modern UI. A truly engaging HR solution enables employees to organize their work l","og:title":"Oracle HCM - Human Capital Management Cloud","og:description":"<span style=\"font-weight: 700; \">A Revolution in the Employee Experience</span>\r\n<span style=\"font-weight: 700; \"><br /></span>\r\nEmployee engagement isn’t just about providing a modern UI. 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HCM is also typically a key component of a company’s comprehensive enterprise resource planning (ERP) system.\r\nHuman capital management is crucial for business success as workforce trends and laws add more complexity to recruitment, retention, legislative compliance and employee management. In today's workplace, workforce management success requires that HR managers act proactively rather than reactively, and HCM helps them to do so by bringing HR functions together in one accessible place, such as an HCM software suite.","materialsDescription":" <span style=\"font-weight: bold;\">What is HCM software?</span>\r\nHCM (Human Capital Management) is a set of practices designed to help organizations manage, develop and acquire employees, and which regards employees as a business asset. HCM software focusses on both the administrative side of Human Resources (HR) and the strategic side of the business, helping organizations to maximize business value through its people. HCM software uses a series of applications to help automate and streamline HR processes. It is typically considered an enterprise software that is able to scale up or down depending on the size and the needs of the organization. It offers features such as time management and payroll as well as more advanced solutions such as performance management and employee engagement monitoring.\r\n<span style=\"font-weight: bold;\">What are the main sides of HCM?</span>\r\n<ol><li><span style=\"font-weight: bold;\">Transactional:</span> Including processes such as payroll, absence management, time management, benefits management, and onboarding.</li><li><span style=\"font-weight: bold;\">Transformational:</span> Including processes such as talent management (recruiting, learning, performance) and business intelligence (big data, employee data management, HR analytics, and workforce planning).</li></ol>\r\n<span style=\"font-weight: bold;\">What are the benefits of HCM software?</span>\r\n<ul><li>Improved visibility over the workforce</li><li>Consolidated HR systems</li><li>Advanced analytics</li><li>Improved reporting</li><li>Attracting and retaining top talent</li><li>Lower HR costs</li><li>Automated manual processes</li><li>Increased employee satisfaction</li></ul>\r\n<span style=\"font-weight: bold;\">Who uses HCM Software?</span>\r\nEvery company with a forward-looking HR strategy uses HCM software. Since companies invest in people (starting with their salaries), it makes sense for any organization to invest in Human Capital Management software.\r\nIn practical terms, there are five different categories of users:\r\n<ul><li>Employees</li><li>Managers</li><li>The HR department</li><li>The C-suite</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Human_Capital_Management.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1903,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/NetSuite.png","logo":true,"scheme":false,"title":"NetSuite","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":150,"alias":"netsuite","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"NetSuite features include:\r\n<span style=\"font-weight: bold;\">•Customer Relationship Management</span>\r\n- Sales Force Automation\r\n- Marketing Automation\r\n- Customer Support and Service\r\n- Incentive Management\r\n- Offline Sales Client\r\n- Partner Relationship Management\r\n<span style=\"font-weight: bold;\">•Financials/ERP</span>\r\n- General Ledger\r\n- Accounts Receivable, Accounts Payable\r\n- Advanced Financials\r\n- Revenue Recognition\r\n- Budgeting\r\n- Multi-currency\r\n- Order Management and Fulfillment\r\n- Time and Billing\r\n- Purchasing\r\n- Inventory Management\r\n- Drop Shipment/Special Order\r\n- Integrated FedEx® Shipping Functionality\r\n- Integrated UPS OnLine® Shipping Tools\r\n- Standard, Customizable Reports\r\n<span style=\"font-weight: bold;\">•Ecommerce</span>\r\n- Database Driven Web Site/Web Store\r\n- Front- and Back-Office Integration\r\n- eBay Integration\r\n- Credit Card Processing, PayPal\r\n- Affiliate Marketing\r\n- Customer Acquisition\r\n- Customer, Partner Self-Service\r\n- Web Site Analytics\r\n<span style=\"font-weight: bold;\">•Employee Management and Productivity</span>\r\n- Role-based Dashboards\r\n- Group Calendaring and Collaboration\r\n- Employee Records\r\n- Expense Reporting, Purchase Requisitions\r\n- Employee Self-Service\r\nNetSuite is the first solution to deliver on the promise of intelligent, integrated and simpler applications for growing and midsize businesses.\r\nNetSuite is intelligent. The system holds all corporate data in a single database, giving you access to your key performance metrics on a customizable, real-time dashboard. As a result, NetSuite enables you to make better, faster decisions.\r\nNetSuite is integrated. Within a single, powerful application, it combines complete customer-facing CRM and Ecommerce capabilities with back-office Accounting/ERP and self-service portals for partners. As a result, it allows companies to unite fragmented data and automate processes from end to end.\r\nNetSuite is simple. With NetSuite, implementations are both faster and less expensive than traditional business applications. Modularity enables phased implementations according to your company’s need. In addition, click not code and advanced customization supports business as you define it. As a Web-based on-demand solution, NetSuite significantly reduces your total cost of ownership (TCO).\r\nWhy NetSuite?\r\n<span style=\"font-weight: bold;\">Unify Business Processes across the Enterprise</span>\r\nWith a single, integrated platform for CRM, Accounting/ERP and Ecommerce, you can automate key business functions across all departments, including sales, marketing, service, finance, inventory, order fulfillment, purchasing, and employee management. Your employees no longer have to re-enter data in different systems, rectify inconsistent or inaccurate data, or wait for batch updates. Instead, all your employees view and share accurate data in real time, leading to greater collaboration among departments and increased productivity across your business.\r\n<span style=\"font-weight: bold;\">Increase Visibility for Better Decision Making</span>\r\nCustomizable Dashboards offer real-time access to key performance metrics, supporting intelligent, timely business decisions. In addition, full visibility into unified customer records results in more efficient and highly personalized sales, fulfillment, and service processes.\r\n<span style=\"font-weight: bold;\">Extend Processes to Customers, Suppliers, and Partners</span>\r\nGiven today’s need to work closely with partners through an extended enterprise, NetSuite offers selfservice portals that enhance both B2B and B2C collaboration. In addition, proactive notification of partner-specific events accelerates process cycles and improves responsiveness, ensuring your position as a preferred partner.\r\n<span style=\"font-weight: bold;\">Customize and extend NetSuite with SuiteFlex</span>\r\nNetSuite is the world’s most customizable ASP. Click not code configuration and modular implementations jumpstart your business on NetSuite. Advanced customization with simpler, industry standard tools allows you to tailor business practices and processes to meet your specific company and industry requirements.\r\nBecause our customization carries forward seamlessly with upgrades, we actually encourage you to highly customize NetSuite—make it your one-of-a-kind software application.\r\n<span style=\"font-weight: bold;\">Get Superior Value with an Affordable Solution</span>\r\nBuilt from the ground up for growing and midsize businesses, NetSuite offers affordable pricing, accelerated implementation, and comprehensive support packages that results in unbeatable TCO. Plus, you eliminate the costly and time-consuming integration often associated with using a patchwork of disconnected systems. NetSuite also provides leading-edge professional services and educational programs that ensure efficient implementation and continued, long-term success.","shortDescription":"NetSuite offers the industry’s first and only:\r\n• Built-in, customizable dashboards\r\n• CRM and Accounting/ERP with integrated e-commerce\r\n• SuiteFlex Customization and extension","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":13,"sellingCount":2,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"NetSuite","keywords":"","description":"NetSuite features include:\r\n<span style=\"font-weight: bold;\">•Customer Relationship Management</span>\r\n- Sales Force Automation\r\n- Marketing Automation\r\n- Customer Support and Service\r\n- Incentive Management\r\n- Offline Sales Client\r\n- Partner Relationship Mana","og:title":"NetSuite","og:description":"NetSuite features include:\r\n<span style=\"font-weight: bold;\">•Customer Relationship Management</span>\r\n- Sales Force Automation\r\n- Marketing Automation\r\n- Customer Support and Service\r\n- Incentive Management\r\n- Offline Sales Client\r\n- Partner Relationship Mana","og:image":"https://old.roi4cio.com/fileadmin/user_upload/NetSuite.png"},"eventUrl":"","translationId":1904,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called "at home customer services" or "at home customer support."\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed. </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png"},{"id":75,"title":"ERP - Enterprise Resource Planning","alias":"erp-enterprise-resource-planning","description":"<span style=\"font-weight: bold; \">Enterprise resource planning (ERP)</span> is the integrated management of main business processes, often in real-time and mediated by software and technology.\r\nEnterprise resource planning system is usually referred to as a category of business management software — typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from these many business activities.\r\nERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. \r\nEnterprise resource planning solutions track business resources— cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. It’s almost impossible for small companies to develop an ERP suite for their own needs, only middle and large-sized corporations can afford it.<br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ERP_-_Enterprise_Resource_Planning.png"},{"id":68,"title":"Human Capital Management","alias":"human-capital-management","description":"Human capital management (HCM) is a business philosophy that emphasizes the enhancement of employees while viewing them as a quantifiable asset whose future value can be increased through investment.\r\nEmployees are perceived as assets that can be provided with clear performance expectations, against which they can be rated and rewarded based on their progress over time.\r\nHuman capital management involves providing employees with the tools and training needed to accomplish stated performance goals, as well as metrics for monitoring and assessing the progress made toward these goals. HCM is also typically a key component of a company’s comprehensive enterprise resource planning (ERP) system.\r\nHuman capital management is crucial for business success as workforce trends and laws add more complexity to recruitment, retention, legislative compliance and employee management. In today's workplace, workforce management success requires that HR managers act proactively rather than reactively, and HCM helps them to do so by bringing HR functions together in one accessible place, such as an HCM software suite.","materialsDescription":" <span style=\"font-weight: bold;\">What is HCM software?</span>\r\nHCM (Human Capital Management) is a set of practices designed to help organizations manage, develop and acquire employees, and which regards employees as a business asset. HCM software focusses on both the administrative side of Human Resources (HR) and the strategic side of the business, helping organizations to maximize business value through its people. HCM software uses a series of applications to help automate and streamline HR processes. It is typically considered an enterprise software that is able to scale up or down depending on the size and the needs of the organization. It offers features such as time management and payroll as well as more advanced solutions such as performance management and employee engagement monitoring.\r\n<span style=\"font-weight: bold;\">What are the main sides of HCM?</span>\r\n<ol><li><span style=\"font-weight: bold;\">Transactional:</span> Including processes such as payroll, absence management, time management, benefits management, and onboarding.</li><li><span style=\"font-weight: bold;\">Transformational:</span> Including processes such as talent management (recruiting, learning, performance) and business intelligence (big data, employee data management, HR analytics, and workforce planning).</li></ol>\r\n<span style=\"font-weight: bold;\">What are the benefits of HCM software?</span>\r\n<ul><li>Improved visibility over the workforce</li><li>Consolidated HR systems</li><li>Advanced analytics</li><li>Improved reporting</li><li>Attracting and retaining top talent</li><li>Lower HR costs</li><li>Automated manual processes</li><li>Increased employee satisfaction</li></ul>\r\n<span style=\"font-weight: bold;\">Who uses HCM Software?</span>\r\nEvery company with a forward-looking HR strategy uses HCM software. Since companies invest in people (starting with their salaries), it makes sense for any organization to invest in Human Capital Management software.\r\nIn practical terms, there are five different categories of users:\r\n<ul><li>Employees</li><li>Managers</li><li>The HR department</li><li>The C-suite</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Human_Capital_Management.png"},{"id":363,"title":"Project and Portfolio Management","alias":"project-and-portfolio-management","description":"<span style=\"font-weight: bold;\">Project Portfolio Management (PPM)</span> is the centralized management of the processes, methods, and technologies used by project managers and project management offices (PMOs) to analyze and collectively manage current or proposed projects based on numerous key characteristics. The objectives of PPM are to determine the optimal resource mix for delivery and to schedule activities to best achieve an organization’s operational and financial goals, while honouring constraints imposed by customers, strategic objectives, or external real-world factors. The International standard defines the framework of the Project Portfolio Management.\r\nPPM provides program and project managers in large, program/project-driven organizations with the capabilities needed to manage the time, resources, skills, and budgets necessary to accomplish all interrelated tasks. It provides a framework for issue resolution and risk mitigation, as well as the centralized visibility to help planning and scheduling teams to identify the fastest, cheapest, or most suitable approach to deliver projects and programs. Portfolio Managers define Key Performance Indicators and the strategy for their portfolio.\r\n<span style=\"font-style: italic;\">Pipeline Management.</span> Pipeline management involves steps to ensure that an adequate number of project proposals are not generated and not evaluated to determine whether (and how) a set of projects in the portfolio can be executed with finite development resources in a specified time. There are three major sub-components to pipeline management: ideation, work intake processes, and Phase-Gate reviews. Fundamental to pipeline management is the ability to align the decision-making process for estimating and selecting new capital investment projects with the strategic plan.\r\n<span style=\"font-style: italic;\">Resource Manager.</span> The focus on the efficient and effective deployment of an organization’s resources where and when they are needed. These can include financial resources, inventory, human resources, technical skills, production, and design. In addition to project-level resource allocation, users can also model ‘what-if’ resource scenarios, and extend this view across the portfolio.\r\n<span style=\"font-style: italic;\">Change Control.</span> The capture and prioritization of change requests that can include new requirements, features, functions, operational constraints, regulatory demands, and technical enhancements. PPM provides a central repository for these change requests and the ability to match available resources to evolving demand within the financial and operational constraints of individual projects.\r\n<span style=\"font-style: italic;\">Financial Management.</span> With PPM, the Office of Finance can improve their accuracy for estimating and managing the financial resources of a project or group of projects. In addition, the value of projects can be demonstrated in relation to the strategic objectives and priorities of the organization through financial controls and to assess progress through earned value and other project financial techniques.\r\n<span style=\"font-style: italic;\">Risk Management.</span> An analysis of the risk sensitivities residing within each project, as the basis for determining confidence levels across the portfolio. The integration of cost and schedule risk management with techniques for determining contingency and risk response plans, enable organizations to gain an objective view of project uncertainties.","materialsDescription":" <span style=\"font-weight: bold;\">What’s the difference between Project Management and Project Portfolio Management?</span>\r\nProject management is focused on an individual project, making sure it achieves its objectives and adheres to cost schedule baselines and performance standards. Project portfolio management, on the other hand, takes into consideration all the projects within a portfolio. The primary objective here is to select and maintain the appropriate mix of projects and to assess the costs, risks, and returns of running these projects in relation to how they match with organizational goals. Simply put, project management is about doing the project right, project portfolio management is about doing the right projects.\r\n<span style=\"font-weight: bold;\">What Problems Can Project Portfolio Management Address?</span>\r\nProject Portfolio Management helps companies avoid project overload and work on projects that are not aligned with the ultimate vision. In other words, project portfolio management helps companies to work towards their goals without getting sidetracked by too many shiny pennies (ie. projects that appear to be enticing but actually drain their resources for little return).\r\n<span style=\"font-weight: bold;\">How does Project Portfolio Management help with new product development?</span>\r\nProject Portfolio Management supports companies in assessing, evaluating and ranking new product ideas before they become projects, so that time, money and human resources can be spent working on projects that support strategic objectives. This becomes increasingly important and relevant for companies that receive dozens if not hundreds of project proposals.\r\n<span style=\"font-weight: bold;\">What are the key elements of successful portfolio management?</span>\r\nGoals, objectives, governance, approval processes and monitoring portfolio performance.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Project_and_Portfolio_Management.png"},{"id":351,"title":"Financial Accounting Applications","alias":"financial-accounting-applications","description":" Financial accounting (or financial accountancy) is the field of accounting concerned with the summary, analysis and reporting of financial transactions related to business. This involves the preparation of financial statements available for public use. Stockholders, suppliers, banks, employees, government agencies, business owners, and other stakeholders are examples of people interested in receiving such information for decision-making purposes.\r\nFinancial accountancy is governed by both local and international accounting standards. Generally Accepted Accounting Principles (GAAP) is the standard framework of guidelines for financial accounting used in any given jurisdiction. It includes the standards, conventions and rules that accountants follow in recording and summarizing and in the preparation of financial statements.\r\nOn the other hand, International Financial Reporting Standards (IFRS) is a set of passionate accounting standards stating how particular types of transactions and other events should be reported in financial statements. IFRS are issued by the International Accounting Standards Board (IASB). With IFRS becoming more widespread on the international scene, consistency in financial reporting has become more prevalent between global organizations.\r\nWhile financial accounting is used to prepare accounting information for people outside the organization or not involved in the day-to-day running of the company, managerial accounting provides accounting information to help managers make decisions to manage the business.","materialsDescription":" <span style=\"font-weight: bold;\">What is accounting?</span>\r\nAccounting is the recording of financial transactions along with storing, sorting, retrieving, summarizing, and presenting the results in various reports and analyses. Accounting is also a field of study and profession dedicated to carrying out those tasks.\r\n<span style=\"font-weight: bold;\">What are the examples of Financial Accounting?</span>\r\nOne part of accounting focuses on presenting the financial information in the form of general-purpose financial statements (balance sheet, income statement, etc.) that are distributed to people outside of the company. These external reports must be prepared in accordance with generally accepted accounting principles often referred to as GAAP or US GAAP.\r\n<span style=\"font-weight: bold;\">What is the difference between financial accounting and management accounting?</span>\r\nFinancial accounting has its focus on the financial statements which are distributed to stockholders, lenders, financial analysts, and others outside of a corporation or other organization. Because of the many users, the financial statements must comply with the generally accepted accounting principles, known as GAAP or US GAAP.<br />Managerial accounting is focused on assisting management in the operation of the company. This will include analyzing a company's costs, assisting in financial decisions, profit planning, calculating break-even points, capital budgeting, and calculating the costs of existing products in order to value the company's inventory and to determine the cost of goods sold (both to be used on the financial statements).","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Financial_Accounting_Applications.png"},{"id":355,"title":"Payroll Accounting","alias":"payroll-accounting","description":"The accounting for payroll involves all aspects of paying compensation and benefits to employees. The outcome of this process is precise records regarding the expenses associated with all types of compensation, as well as timely payments to employees.\r\nThough some systems that incorporate more or less automatic payroll systems may not include all of these steps, the general process flow will apply to most payroll systems:\r\n<span style=\"font-weight: bold;\">Set up new employees.</span> Have new employees fill out payroll-specific information as part of the hiring process, such as the W-4 form and medical insurance forms that may require payroll deductions. Set aside copies of this information in order to include it in the next payroll.\r\n<span style=\"font-weight: bold;\">Collect timecard information.</span> Salaried employees require no change in wages paid for each payroll, but you must collect and summarize information about the hours worked by non-exempt employees. This may involve having employees scan a badge through a computerized time clock.\r\n<span style=\"font-weight: bold;\">Verify timecard information.</span> Summarize the payroll information just collected and have supervisors verify that employees have correctly recorded their time.\r\n<span style=\"font-weight: bold;\">Summarize wages due.</span> Multiply the number of hours worked by the pay rate for each employee, also factoring in any overtime or shift differentials.\r\n<span style=\"font-weight: bold;\">Enter employee changes.</span> Employees may ask to have changes made to their paychecks, usually to the number of tax exemptions or pension withholdings. You may need to record much of this prior to calculating taxes, since it impacts the amount of wages to which taxes are applied.\r\n<span style=\"font-weight: bold;\">Calculate taxes.</span> Use tax tables to determine the amount of taxes to be withheld from employee gross pay.\r\n<span style=\"font-weight: bold;\">Calculate wage deductions.</span> There may be a number of additional deductions to take away from employee net income, including deductions for medical insurance, life insurance, garnishments, and union dues. You must also track the goal amounts for these deductions, so that you stop deducting once the goal totals are reached.\r\n<span style=\"font-weight: bold;\">Deduct manual payments.</span> If manual payments have already been made to employees, such as advances, then deduct these amounts from the remaining net pay.\r\n<span style=\"font-weight: bold;\">Create a payroll register. </span>Summarize the wage and deduction information for each employee in a payroll register, which you can then summarize to also create a journal entry to record the payroll. This document is automatically created by all payroll software packages.\r\n<span style=\"font-weight: bold;\">Print paychecks.</span> Print employee paychecks using the information in the payroll register. You normally itemize gross wages, deductions, and net pay in a remittance advice that accompanies the paycheck.\r\n <span style=\"font-weight: bold;\">Pay by direct deposit.</span> Notify your direct deposit processor of the amount of any direct deposit payments, and issue remittance advices to employees for these payments.\r\n<span style=\"font-weight: bold;\">Issue paychecks.</span> Have a paymaster issue paychecks to employees, requiring employee identification if there are a large number of employees.\r\n<span style=\"font-weight: bold;\">Deposit withheld taxes.</span> Deposit all withheld payroll taxes and employer matched taxes at a bank that is authorized to handle these transactions.\r\nPayroll administration is one of the most important business processes your company performs, yet one of the most cumbersome and time-consuming daily activities. It doesn’t generate direct revenues, so keeping this process to a bare minimum in time and cost means savings and more efficiency to your business. This is why you need <span style=\"font-weight: bold;\">payroll software</span>, so you can focus on income-generating strategies and daily core tasks.\r\nPayroll management software can be classified by: deployment (cloud vs. enterprise), business size (small business vs. enterprise) and target market (general vs. industry-specific). There is another way to distinctly classify payroll software, one that may impact on your workflows.\r\n<span style=\"font-weight: bold;\">Integrated payroll management system.</span> Payroll, accounting and HRM have overlapping processes.; thus, often, payroll management is integrated as a module in accounting software, HRM or an organization-wide business system like ERP. It can be a standard feature or separately charged as an add-on. Integrated payroll management covers the core tasks like payroll processing, income tax calculations and paycheck printing.\r\n<span style=\"font-weight: bold;\">Dedicated payroll management.</span> These are standalone apps that go beyond core features of payroll and tax software with specialized functions as time-tracking & attendance, customized reporting, benefits management and even a tax planner. A good dedicated payroll application should easily integrate with other HRM and accounting systems. This type of payroll system is popular among payroll services and small businesses.<br /><br /><br /><br /><br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What are the must have features for a payroll software?</span></h1>\r\nThe essential part of any organisation is payroll. Every worker’s salary compensation is based on the payroll system. Now the features of payroll software are used to streamline and handle the payments of the employees. From automating several tasks such as depositing the salaries, to taking care of taxes, a payroll management software is highly helpful. \r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integrated Accounting.</span> The human resources team and the accounting department can save time for managing every payroll detail manually. Thus, payroll programs can eliminate the scope of miscalculation and placement of the critical data in a wrong file. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Recording Files and Payslips.</span> The software can generate reports including leave summary, salary benefits, and salary statements. By using the digital platform, the software can print payslip. Moreover, you can even download and print the regulatory payroll. Acting as the sole repository of employment record and document, this software can be handy for any business. This software includes essential features like experience letter, organisational chart, employees profile, occupational safety and tax, and offer letter.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting in Payroll Processing Software. </span>Through the software, you can customise the report criteria and follow the reporting tasks taken care of:<br /><ul><li>Timesheet reports</li><li>Balancing audit reports</li><li>Wage and liability audit-related reports</li><li>Unemployment wage reports</li></ul>Several reports and inquiry output formats which include email, XML, text file and printed report. As different teams use the reports, the software can restrict the allocation of essential resources. The features make the best out of the reporting operation. Before purchasing the software, you need to make sure that the essential reporting functions are available in your software.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Keeping Track of Earning.</span> One of the best payroll software features is that it manages the earnings of the employees. </li></ul>\r\n<br /> \r\n<ul><li><span style=\"font-weight: bold;\">Tax Management Done Easily.</span> The features of the payroll software solutions execute the task of tax filing and computing. With the features the employee taxes are filed within the deadline. This way, the chances of facing penalties are avoided. The payroll program software stores pay calculating records every hour. It also pays attention to tax benefit purposes.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Depositing Directly to Account.</span> One of the best features of payroll soft is that the payroll is deposited to the bank account directly. The software saves huge expense on the annual supplies and processing. It can also take care of any fraudulent activities related to the employee’s salary. The funds are transferred within no time directly from the company account to the employee account.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Customisation at its best.</span> Among all the key features personalisation plays an integral role. Through customising every check and form, the whole system of payroll software is managed. You can customise the tables and menus here. You can also customise the reports, screens, and fields to offer the best kind of service. The software can print logos of the organisation for attaching them to the reports and checks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">High Level of Security.</span> The primary security feature required in the software is that the database encryption. For restricting the highly valued resources like the tax files, employee personal details, and payroll information, the software has password protection. With the comprehensive audit trails, the security feature also focuses on the control access. This takes care of sensitive information to the highest degree. The addition of record level security can save the company form fraud cases at an optimal level.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Know about Streamlining.</span> The worker can get access to the records or printed pay stubs through the automatic generation of the payroll system. There is an option for getting in touch with the third-party administrator and track in-house bookkeeping.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Zero Error, High Level of Accuracy.</span> The best thing about payroll automation software is that every work is carried out by following a high level of skill. By installing the latest updates on the application, the features of payroll software remain upgraded. And the system does not have to pay the price of manual error. With the help of soft, there is less chance of human error. Also, the tax forms are pre-filled following the worker’s payroll details. The unbiased third-party app can keep the records up-to-date every hour even if you outsource the operations.</li></ul>\r\n<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Payroll_Accounting.png"},{"id":164,"title":"Billing","alias":"billing","description":"Billing is a complex set of programs that allows you to calculate the number of services provided, while the calculations are carried out in a variety of units of measurement. Services are charged and as a result, the client receives a ready invoice, which additionally takes into account all promotions and discounts. The billing covers three main functions: settlement operations, provision of information, financial services.\r\nTypes of billing:\r\n<ul><li>Convergent billing is a carrier-class subsystem that provides mutual settlements with the customer of any network and an arbitrary informative application.</li><li>Automatic billing is a broad definition, including a variety of phenomena: from bank statements to making a payment with a plastic card.</li><li>Deferred billing is called billing, in which the calculation is made on the basis of the calls made.</li><li>Using hot billing reduces the delay in debiting funds, i.e. the speed of interaction with the service provider increases.</li><li>Mobile billing (SMS billing) is a method of electronic payment, in which payment for services is made using a telephone.</li></ul>\r\nCurrency calculation unit between the bank and the world payment system is called the billing currency. When the billing currency is different from the currency of the account, automatic conversion of funds occurs at the bank exchange rate.","materialsDescription":" <span style=\"font-weight: bold;\">Billing tasks:</span>\r\nThe main task of the billing is to provide a full account to the subscriber, information about which is available in this billing network. The billing system is responsible for the transfer of funds from the client’s account to the organization’s account for the services provided.\r\nBilling systems allow complete accounting of each consumer’s account.\r\n<ul><li>revenues;</li><li>costs;</li><li>used services;</li><li>personal tariff plans;</li><li>the amount of funds on the balance sheet;</li><li>discounts and promotions;</li><li>other information of an informative plan.</li></ul>\r\nEffective billing is needed to save time for both operators and consumers. With all this, the billing system should be as transparent as possible, that is, the client must know exactly what services he uses and how much he pays for it. The billing system should be as simple and understandable as possible to consumers, but it should take into account all the parameters set by the service.\r\n<span style=\"font-weight: bold;\">Customer billing options:</span>\r\n<ul><li>automated calculation of the cost of services;</li><li>the ability to quickly receive services;</li><li>automatic debiting of funds (monthly fee and/or payment for services);</li><li> instant receipt of bill details;</li><li>the ability to receive timely information about new services, discounts and so on;</li><li>automatic crediting of bonuses and calculation of discounts.</li></ul>\r\nA properly functioning billing system provides an opportunity for employees of an organization using it to quickly receive information about the use of services and automatically invoice consumers. With the help of billing, it becomes easy to serve customers with bills and coupons, get a quick payment for services. The billing also produces an estimate of consumption, based on this information, the organization can draw conclusions about the demand for various types of services. Thanks to billing, providing clients with advertising information about new promotions, services, and tariffs is automated.\r\nMembers of the billing process:\r\n<ul><li>organizations that produce the necessary resources for the billing process - billing providers;</li><li>organizations that are the primary consumer of billing - cellular operators, Internet telephony operators, Internet providers, providers of digital television and so on;</li><li>ordinary users.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Billing1.png"},{"id":373,"title":"Workforce Management","alias":"workforce-management","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Workforce_Management.png"},{"id":371,"title":"Compensation Management","alias":"compensation-management","description":" Compensation management is a critical part of talent management and employee retention. It uses financial and nonmonetary benefits to attract recruits, reduce turnover, spur performance and boost employee engagement. It is responsible for ensuring that salary and bonuses remain competitive and benefit programs change with the needs of the workforce. The people in this role not only work with data but are also keen to understand the complexity of benefits administration.\r\nCompensation management software is standard in human capital management software suites. It is used to budget employee salaries and provides information about how salary changes with a job role. Although HR has charge of compensation management systems, it can be accessed by managers in a firm.\r\nThe software is typically configured to give supervisors a departmental view of the employee data they need to make salary offers, the issue raises and grant bonuses. An employee's performance management data may be displayed along with compensation information.\r\nEnsuring that salaries are competitive is a major benefit of compensation management systems. Compensation data that's in tune with the market gives hiring managers critical data they need when making an offer to a candidate. This applies as well to raises and bonuses to the incumbent workforce. Employees today have opportunities to find out about their peers' salaries and benefits. A good compensation management system is alert to the market, and this can help motivate employees and reduce turnover.\r\nCompensation management requires the use of external data. Managers gather salary market data by industry, company size, job role and geography. They can use government data, information from publicly available sites that gather user reported salary data, as well as purchase data from third-party firms that conduct ongoing surveys of salary and benefits.","materialsDescription":" <span style=\"font-weight: bold; \">Why is Compensation Management so important?</span>\r\n<ol><li>Compensation management makes a company vigilant. It drives managers to be on the lookout for star performers who must be given rewards for their efforts, which ultimately decreases the risk of losing a valuable employee.</li><li>It is positive reinforcement. Yes, money doesn’t make the world go round and if line managers are not friendly, helpful and supportive retention is difficult. But cash prizes and consistent monetary perks in conjunction with a great work environment allow companies to grow by leaps and bounds through motivated, hard-working employees.</li><li>Compensation management enhances the company’s reputation. When workers are satisfied with their monetary and intangible rewards, they attract better prospects for vacant positions, bringing new, fresh talent to the organization.</li></ol>\r\n<span style=\"font-weight: bold;\">Benefits of Compensation Management for your Organization</span>\r\n<ul><li>One of the most significant benefits associated with compensation management is that it helps the organization achieve employee satisfaction. A happy employee will be more productive while contributing to the overall profit of the business. This makes employees realize that they are getting equal returns for the time and effort they are dedicating to the organization. The practice of compensation management exerts a positive impact on the employees by influencing them to perform better and increasing their overall efficiency.</li><li>This stabilizes the labor turnover rate as employees get compensated for their work at a competitive market rate. They do not feel the need of leaving the organization. It can then be concluded that compensation management helps to increase the loyalty of the employees towards the organization.</li><li>Compensation management is an important aspect of the job evaluation process. It augments the whole process by setting up standards for the company that are realistic as well as achievable, as far as the compensation practices of the organization are concerned.</li><li>It is a practice which helps to improve the relationship of the company with the labor union, as it allows the compliance of different labor laws and acts. If the organization is following the compensation practices same as that of the market, there will be no dispute to settle between them and the labor union.</li><li>It helps the professional growth of employees, as their efficiency increases, when there is a reward present for achieving a certain level of production. This also means that the deserving employees are fairly compensated for the efforts they are putting into their work, thus helping the organization to retain the best talent.</li><li>Compensation Management is the practice that if followed properly, will turn the organization into a hub of talent. This means that more human capital will get attracted to the company when they will view the compensation package that it will be offering. Also, the organization must keep in mind that monetary rewards are not something that only derives the motivation of the workforce. The overall compensation package must also include the non-monetary rewards, where the employees should be appreciated for the effort they are putting in their work. Therefore, the organization must ensure that its compensation package is based on monetary as well as non-monetary rewards.</li></ul>\r\n<span style=\"font-weight: bold;\">How to Manage Compensation</span>\r\nVery small businesses may use multiple spreadsheets to track and calculate different aspects of their employees’ compensation. This isn’t an efficient system, but when you only have a few employees, it may suit your needs. However, as your business grows and you hire more staff, your old spreadsheets just won’t do the job anymore.\r\nSpreadsheets take a lot of time to update. For a growing workforce, they can become unmanageable. When employee data is spread between multiple sheets, finding and tracking information is time-consuming and you could misplace important data.\r\nIn some cases, the compensation data that gets misplaced can have serious, negative impacts on your business. For example, if your new employee is mistakenly not added to your benefits plan and then they become seriously injured, they won’t have any coverage. This is devastating for the affected employee and can damage morale for the rest of the team.\r\nThis is why businesses turn to compensation management software as they grow. With this software, all the information your HR department needs are in one place. Since the information is in one place, you can quickly and efficiently analyze your employees’ compensation and make any necessary changes.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Compensation_Management.png"},{"id":150,"title":"Workforce Performance Management","alias":"workforce-performance-management","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Workforce_Performance_Management.png"},{"id":339,"title":"Marketing","alias":"marketing","description":" Marketing is the study and management of exchange relationships. It is the business process of creating relationships with and satisfying customers. Because marketing is used to attract customers, it is one of the primary components of business management and commerce. Marketers can direct product to other businesses (B2B marketing) or directly to consumers (B2C marketing).\r\nRegardless of who is being marketed to, several factors, including the perspective the marketers will use. These market orientations determine how marketers will approach the planning stage of marketing. This leads into the marketing mix, which outlines the specifics of the product and how it will be sold. This can in turn, be affected by the environment surrounding the product, the results of marketing research and market research, and the characteristics of the product's target market.\r\nOnce these factors are determined, marketers must then decide what methods will be used to market the product. This decision is based on the factors analyzed in the planning stage as well as where the product is in the product life cycle.\r\nMarketing is defined by the American Marketing Association as "the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large". The term developed from the original meaning which referred literally to going to market with goods for sale. From a sales process engineering perspective, marketing is "a set of processes that are interconnected and interdependent with other functions of a business aimed at achieving customer interest and satisfaction".\r\nPhilip Kotler defined marketing as "Satisfying needs and wants through an exchange process", and a decade later defines it as “a social and managerial process by which individuals and groups obtain what they want and need through creating, offering and exchanging products of value with others.”\r\nThe Chartered Institute of Marketing defines marketing as "the management process responsible for identifying, anticipating and satisfying customer requirements profitably". A similar concept is the value-based marketing which states the role of marketing to contribute to increasing shareholder value. In this context, marketing can be defined as "the management process that seeks to maximise returns to shareholders by developing relationships with valued customers and creating a competitive advantage".\r\nIn the past, marketing practice tended to be seen as a creative industry, which included advertising, distribution and selling. However, because the academic study of marketing makes extensive use of social sciences, psychology, sociology, mathematics, economics, anthropology and neuroscience, the profession is now widely recognized as a science, allowing numerous universities to offer Master-of-Science (MSc) programs.\r\nThe process of marketing is that of bringing a product to market, which includes these steps: broad market research; market targeting and market segmentation; determining distribution, pricing and promotion strategies; developing a communications strategy; budgeting; and visioning long-term market development goals. Many parts of the marketing process (e.g. product design, art director, brand management, advertising, inbound marketing, copywriting etc.) involve use of the creative arts.","materialsDescription":"<span style=\"font-weight: bold; \">What the differences between B2B and B2C Marketing?</span>\r\nThe different goals of B2B and B2C marketing lead to differences in the B2B and B2C markets. The main differences in these markets are demand, purchasing volume, amount of customers, customer concentration, distribution, buying nature, buying influences, negotiations, reciprocity, leasing and promotional methods.\r\n<span style=\"font-style: italic; \">Demand:</span> B2B demand is derived because businesses buy products based on how much demand there is for the final consumer product. Businesses buy products based on customer's wants and needs. B2C demand is primarily because customers buy products based on their own wants and needs.\r\n<span style=\"font-style: italic; \">Purchasing Volume:</span> Businesses buy products in large volumes to distribute to consumers. Consumers buy products in smaller volumes suitable for personal use.\r\n<span style=\"font-style: italic; \">Amount of Customers:</span> There are relatively fewer businesses to market to than direct consumers.\r\n<span style=\"font-style: italic; \">Customer Concentration:</span> Businesses that specialize in a particular market tend to be geographically concentrated while customers that buy products from these businesses are not concentrated.\r\n<span style=\"font-style: italic; \">Distribution:</span> B2B products pass directly from the producer of the product to the business while B2C products must additionally go through a wholesaler or retailer.\r\n<span style=\"font-style: italic; \">Buying Nature:</span> B2B purchasing is a formal process done by professional buyers and sellers while B2C purchasing is informal.\r\n<span style=\"font-style: italic; \">Buying Influences:</span> B2B purchasing is influenced by multiple people in various departments such as quality control, accounting, and logistics while B2C marketing is only influenced by the person making the purchase and possibly a few others.\r\n<span style=\"font-style: italic; \">Negotiations:</span> In B2B marketing, negotiating for lower prices or added benefits is commonly accepted while in B2C marketing (particularly in Western cultures) prices are fixed.\r\n<span style=\"font-style: italic; \">Reciprocity:</span> Businesses tend to buy from businesses they sell to. For example, a business that sells printer ink is more likely to buy office chairs from a supplier that buys the business's printer ink. In B2C marketing, this does not occur because consumers are not also selling products.\r\n<span style=\"font-style: italic; \">Leasing:</span> Businesses tend to lease expensive items while consumers tend to save up to buy expensive items.\r\n<span style=\"font-style: italic; \">Promotional Methods:</span> In B2B marketing, the most common promotional method is personal selling. B2C marketing mostly uses sales promotion, public relations, advertising, and social media.\r\n<span style=\"font-weight: bold; \">What are marketing orientations?</span>\r\nA marketing orientation has been defined as a "philosophy of business management." or "a corporate state of mind" or as an "organization[al] culture". Although scholars continue to debate the precise nature of specific orientations that inform marketing practice, the most commonly cited orientations are as follows:\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Product</span></span>\r\nA firm employing a product orientation is mainly concerned with the quality of its product. A product orientation is based on the assumption that all things being equal, consumers will purchase products of superior quality. The approach is most effective when the firm has deep insights into customer needs and desires as derived from research and/or intuition and understands consumer's quality expectations and price consumers are willing to pay. Although the product orientation has largely been supplanted by the marketing orientation, firms practicing a product orientation can still be found in haute couture and arts marketing.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Sales</span></span>\r\nA sales orientation focuses on the selling/promotion of the firm's existing products, rather than developing new products to satisfy unmet needs or wants. This orientation seeks to attain the highest possible sales through promotion and direct sales techniques. The sales orientation "is typically practiced with unsought goods." One study found that industrial companies are more likely to hold a sales orientation than consumer goods companies. The approach may also suit scenarios in which a firm holds dead stock, or otherwise sells a product that is in high demand, with little likelihood of changes in consumer tastes diminishing demand.\r\nA 2011 meta-analyses found that the factors with the greatest impact on sales performance are a salesperson's sales-related knowledge (knowledge of market segments, sales presentation skills, conflict resolution, and products), degree of adaptiveness (changing behavior based on the aforementioned knowledge), role clarity (salesperson's role is to expressly to sell), cognitive aptitude (intelligence) and work engagement (motivation and interest in a sales role).\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Production</span></span>\r\nA firm focusing on a production orientation specializes in producing as much as possible of a given product or service in order to achieve economies of scale or economies of scope. A production orientation may be deployed when a high demand for a product or service exists, coupled with certainty that consumer tastes and preferences remain relatively constant (similar to the sales orientation). The so-called production era is thought to have dominated marketing practice from the 1860s to the 1930s, but other theorists argue that evidence of the production orientation can still be found in some companies or industries. Specifically, Kotler and Armstrong note that the production philosophy is "one of the oldest philosophies that guides sellers... [and] is still useful in some situations."\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Marketing</span></span>\r\nThe marketing orientation is the most common orientation used in contemporary marketing. It is a customer-centric approach that involves a firm basing its marketing program around products that suit new consumer tastes. Firms adopting a marketing orientation typically engage in extensive market research to gauge consumer desires, use R&D (Research & Development) to develop a product attuned to the revealed information, and then utilize promotion techniques to ensure consumers are aware of the product's existence and the benefits it can deliver. Scales designed to measure a firm's overall market orientation have been developed and found to be robust in a variety of contexts.\r\nThe marketing orientation has three prime facets, which are:\r\n<span style=\"font-style: italic; \">Customer orientation:</span> A firm in the market economy can survive by producing goods that people are willing and able to buy. Consequently, ascertaining consumer demand is vital for a firm's future viability and even existence as a going concern.\r\n<span style=\"font-style: italic; \">Organizational orientation:</span> The marketing department is of prime importance within the functional level of an organization. Information from the marketing department is used to guide the actions of a company's other departments.\r\nAs an example, a marketing department could ascertain (via marketing research) that consumers desired a new type of product or a new usage for an existing product. With this in mind, the marketing department would inform the R&D department to create a prototype of a product/service based on consumers' new desires.\r\nThe production department would then start to manufacture the product, while the marketing department would focus on the promotion, distribution, pricing, etc. of the product. Additionally, a firm's finance department would be consulted, with respect to securing appropriate funding for the development, production, and promotion of the product. Finance may oppose the required capital expenditure since it could undermine a healthy cash flow for the organization.\r\n<span style=\"font-style: italic;\">Mutually beneficial exchange:</span> In a transaction in the market economy, a firm gains revenue, which thus leads to more profits, market shares, and/or sales. A consumer, on the other hand, gains the satisfaction of a need/want, utility, reliability and value for money from the purchase of a product or service.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Societal marketing</span></span>\r\nA number of scholars and practitioners have argued that marketers have a greater social responsibility than simply satisfying customers and providing them with superior value. Marketing organizations that have embraced the societal marketing concept typically identify key stakeholder groups such as employees, customers, and local communities. Companies that adopt a societal marketing perspective typically practice triple bottom line reporting whereby they publish social impact and environmental impact reports alongside financial performance reports. Sustainable marketing or green marketing is an extension of societal marketing.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Marketing.png"},{"id":341,"title":"Customer Service","alias":"customer-service","description":" Customer service is the process of ensuring customer satisfaction with a product or service. Often, customer service takes place while performing a transaction for the customer, such as making a sale or returning an item. Customer service can take the form of in-person interaction, a phone call, self-service systems, or by other means.\r\nCustomer service is an important part of maintaining ongoing client relationships, which is key to continuing revenue. For this reason, many companies have worked hard to increase their customer satisfaction levels.\r\nMost successful businesses recognize the importance of providing outstanding customer service. Courteous and empathetic interaction with a trained customer service representative can mean the difference between losing or retaining a customer.\r\nWhen problems arise, customers should receive timely attention to the issue. Prompt attention to emails and phone calls is critical to maintaining good relations. Requiring customers to stand in long lines or sit on hold can sour an interaction before it begins.\r\nIdeally, customer service should be a one-stop endeavor for the consumer. For example, if a customer calls a helpline regarding a problem with a product, the customer service representative should follow through with the customer until the issue is fully resolved.\r\nThis may entail scheduling appointments with in-person repair personnel if the problem cannot be resolved on the phone, or transferring a call to skilled technicians in another department. Proactively following up with the customer to ensure that he or she is fully satisfied is another smart move.","materialsDescription":" What are customer service standards?\r\nCustomer service standards are an internal corporate set of rules governing the company's customer service activities, an algorithm for communicating with customers, and general standards for responding to unusual situations. The standard of customer service is an integral part of the corporate standard of the company.\r\nFunctions of customer service standards:\r\n<ol><li>To order. The client does not encounter problems, does not see them, which means that he is confident that all the staff without exception are professionals who know their business.</li><li>To control. It is difficult to assess and monitor the work of each manager if there are no clear criteria for evaluation. At the same time, the implementation of the sales plan cannot be the only parameter of the assessment; you need to know whether the manager of customer service standards adopted in this company adheres.</li><li>To adapt. Among other things, the availability of customer service standards simplifies the procedure.</li></ol>\r\nCustomer service standards are effective if the customer does not see the difference between the work of two (or more) managers, and sees only “proprietary” service, always the same, regardless of any external factors or circumstances. The customer service standard, which has been tested in practice, backed up by experience (perhaps even someone else's), created on the basis of analytical studies and recognized methods, can be called "gold". It allows you to increase profits, improve the image of the company, attract new customers.\r\nCustomer service standards are an important part of the company's brand. But, in addition, the standards are necessary and other units, in particular, the department to work with staff. Therefore, their development must take into account the needs of all interested services of the company.\r\n<span style=\"font-weight: bold; \">What is the purpose of introducing customer service standards in the company?</span>\r\nThe objectives of implementing the standards are as follows:\r\n<ul><li>For employees with experience: minimize the number of erroneous and unnecessary actions. The result of this will be saving time of each employee (no errors - no need to spend time correcting them). And, as a result, increased productivity.</li><li>For novice employees: customer service standards allow you to transfer the necessary knowledge in the most concise manner and in a short time.</li><li>For the company: the abolition of dependence on the old-timers. Not all employees who have worked in the company for many years (or even since the day of foundation) are able to resist the so-called star disease. Having knowledge and experience, a person loses the ability to objectively evaluate his work, he begins to think that he is the best manager in the company. It can end very badly - in the event of dismissal, such an employee will take the base, and turn clients against the company. Standards for customer service are needed to ensure that all employees can be assessed on a single scale, based on the actual benefits they bring to the company, as well as the attitude of the employee to the company.</li><li>For the company: the uniformity of control activities of managers. Standards are unequivocal, exclude double interpretations, and therefore cannot cause controversy about the rightness of an employee or employer.</li><li>For managers: the standards of uniform customer service are the same for all managers, and this makes it possible to make the pay of each manager absolutely transparent and intelligible. Realizing that there will be no double interpretations, the manager may not be afraid that he will be paid less than expected - all his mistakes and achievements are immediately visible and understandable.</li></ul>\r\n<span style=\"font-weight: bold; \">The application of service standards allows you:</span>\r\n<ul><li>to develop a company style in dealing with clients;</li><li>to increase the effectiveness of the work of managers with new customers;</li><li>to bring the quality of communication with customers to a higher level;</li><li>to create a positive opinion of the company about the company, so that it can be recommended to its acquaintances, thus increasing the number of potential and then real customers;</li><li>to minimize conflicts between the manager and the customer;</li><li>to develop a technology for training newcomers;</li><li>to transfer the assessment of the work of the manager from the subjective to the objective, transparent and understandable to everyone;</li><li>to establish a procedure for controlling the work of personnel;</li><li>to increase the motivation of managers to work.</li></ul>\r\n<span style=\"font-weight: bold;\">Benefits of applying service standards</span>\r\n<ul><li>The accumulation of experience: the entire base focuses on the company, and not on the hands of managers, "old-timers." Thus, the departure of one or several “old” employees does not become a “natural disaster” for the company.</li><li>Motivation, analysis and control: customer service standards make it possible to develop a transparent scheme of managers' motivation based on a clear, almost mathematical analysis of their work. The sales process is optimized.</li><li>Setting goals. With the help of standards, the company has the ability to set clear, reasonable plans. This allows you to keep the atmosphere in the team friendly and stable, and the lack of "muffled" tasks - to increase the loyalty of managers to the company.</li><li>Standards of customer service is a fairly mobile system that allows you to immediately detect errors in working with clients and quickly eliminate them. In addition, at any stage of working with a client, the head of the sales department can intervene in the process, noticing an error in the work of the manager, and even be proactive in order to prevent an error to which the manager is heading.</li><li>Quick and easy start for beginners. Customer service standards are actually a knowledge base, collected, analyzed, and streamlined. Such information is easily transmitted and assimilated by beginners, which means that the beginner quickly gets to work and starts to make a profit. In addition, a newbie will not spoil relations with a client by awkward actions, since he already knows what to do in any conflict and problem situations.</li><li>Customer confidence. Customer service standards allow the latter to feel confident in the company - no matter where the customer is, he will always easily recognize “his” company by brand features and can be absolutely sure that in a small town they will be served as qualitatively as in a million-plus city, because that the company is well aware of their work. So, such a company can be trusted.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Customer_Service.png"},{"id":337,"title":"Sales","alias":"sales","description":" Sales are activities related to selling or the number of goods or services sold in a given targeted time period.\r\nThe seller, or the provider of the goods or services, completes a sale in response to an acquisition, appropriation, requisition, or a direct interaction with the buyer at the point of sale. There is a passing of title (property or ownership) of the item, and the settlement of a price, in which agreement is reached on a price for which transfer of ownership of the item will occur. The seller, not the purchaser, typically executes the sale and it may be completed prior to the obligation of payment. In the case of indirect interaction, a person who sells goods or service on behalf of the owner is known as a salesman or saleswoman or salesperson, but this often refers to someone selling goods in a store/shop, in which case other terms are also common, including salesclerk, shop assistant, and retail clerk.\r\nIn common law countries, sales are governed generally by the common law and commercial codes. In the United States, the laws governing sales of goods are somewhat uniform to the extent that most jurisdictions have adopted Article 2 of the Uniform Commercial Code, albeit with some non-uniform variations.\r\nA person or organization expressing an interest in acquiring the offered item of value is referred to as a potential buyer, prospective customer, or prospect. Buying and selling are understood to be two sides of the same "coin" or transaction. Both seller and buyer engage in a process of negotiation to consummate the exchange of values. The exchange, or selling, process has implied rules and identifiable stages. It is implied that the selling process will proceed fairly and ethically so that the parties end up nearly equally rewarded. The stages of selling, and buying, involve getting acquainted, assessing each party's need for the other's item of value, and determining if the values to be exchanged are equivalent or nearly so, or, in buyer's terms, "worth the price". Sometimes, sellers have to use their own experiences when selling products with appropriate discounts.\r\nAlthough the skills required are different, from a management viewpoint, sales is a part of marketing. Sales often form a separate grouping in a corporate structure, employing separate specialist operatives known as salespersons (singular: salesperson). Selling is considered by many to be a sort of persuading "art". Contrary to popular belief, the methodological approach of selling refers to a systematic process of repetitive and measurable milestones, by which a salesman relates his or her offering of a product or service in return enabling the buyer to achieve their goal in an economic way.","materialsDescription":" <span style=\"font-weight: bold;\">What's the Difference Between Sales and Marketing?</span>\r\nSales and Marketing: two terms we often hear together when working with mid-size companies. In some ways, this is logical because the two need to work together. But in fact, Sales and Marketing are two very different functions and require very different skills.\r\nBusiness leaders know what Operations are; they make stuff. They know what Accounting is; they record and control the money. And they know what Sales do; they sell stuff. So if you are not making stuff, selling stuff, or recording the money—what is marketing and why do you need it?\r\nWhat's the difference between Sales and Marketing? To answer this question, let's define what Sales and Marketing are separately and how they support one another.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">What is Marketing? Aligning with Customers, Now and for the Future</span></span>\r\nA key job of Marketing is to understand the marketplace from the perspective of the customer looking back towards the company and helping lead the company where it should be in the future. Marketing’s job is to direct the organization toward the segments, or groups of customers and channels where the company can profitably compete. It should help the organization see how it needs to modify its product offerings, pricing, and communication so that it meets the needs of the distribution channel or end customers.\r\nMarketing also needs to convert the market understanding into tools and tactics to attract the market, build (often digital) relationships, and develop leads. Without Sales, Marketing efforts run short. Marketing directs Sales as to where they should be hunting and what ammo to use. Note, however, that if Marketing becomes a sales support function focused only on the now, the future can become lost.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Without Marketing, Sales Suffers</span></span>\r\nNot even the best hunter can bring home dinner if they are shooting blanks at decoys. Markets are constantly changing. The job of marketing is to stay ahead of the changes and help the hunters see where they should be hunting and provide them with the right ammunition. If Marketing is only focused on delivering the ammunition for today, nobody will see where the industry is moving or where the company needs to hunt next. This limits growth not only for Sales and Marketing but also for your entire organization.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Can You be Both Sales and Marketing?</span></span>\r\nIn all my years, working for companies that ranged from Fortune 100 to mid-size companies I have never met anyone who was really good at both sales and marketing. I have held the title of VP of Sales and Marketing, managing a 500 person sales and merchandising force. I was really a marketing person with sales authority. The skills required to focus on the now and the push of sales are different. In many ways, they are contrary to the skills of looking to the future and the customer perspective of marketing.\r\nEvery Sales organization feels they have a good understanding of their customers. But every Sales conversation with a customer has a sales transaction lurking in the background. Therefore, customers can never be completely open about their needs and want when talking to a sales person.\r\nFor a company to really grow, someone must have the job of looking out the window towards where the company needs to go in the future. For many companies, this is the job of the CEO and Sales hires someone to do some sales support and gives them a marketing title. But as companies grow, the job of CEO starts to become a full-time job in itself and the strategic role of Marketing gets short-changed. A study of mid-size companies by the University of Texas showed that companies that separated the roles of Marketing and Sales were much more likely to grow faster than the industry average.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Sales and Marketing: Today and the Future</span></span>\r\nSales need to be focused on the now. You can’t run a company unless your sales team is focused on bringing in today’s business. But you can’t really ask your Sales leaders where the company should go next and to develop the 18-month plan to get there without losing focus on today’s revenue. Besides, if your sales executive was really good at developing future-focused business strategies and tying that strategy to the plans and tools of marketing to make it happen, they would be a marketing person and not a now-focused sales person.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Sales.png"},{"id":421,"title":"Digital Commerce Applications","alias":"digital-commerce-applications","description":"E-commerce is the activity of buying or selling products on online services or over the Internet. Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems.\r\nModern electronic commerce typically uses the World Wide Web for at least one part of the transaction's life cycle although it may also use other technologies such as e-mail. Typical e-commerce transactions include the purchase of online books (such as Amazon) and music purchases (music download in the form of digital distribution such as iTunes Store), and to a less extent, customized/personalized online liquor store inventory services. There are three areas of e-commerce: online retailing, electric markets, and online auctions. E-commerce is supported by electronic business.\r\nE-commerce businesses may also employ some or all of the followings:\r\n<ul><li>Online shopping for retail sales direct to consumers via Web sites and mobile apps, and conversational commerce via live chat, chatbots, and voice assistants;</li><li>Providing or participating in online marketplaces, which process third-party business-to-consumer or consumer-to-consumer sales;</li><li>Business-to-business buying and selling;</li><li>Gathering and using demographic data through web contacts and social media;</li><li>Business-to-business (B2B) electronic data interchange;</li><li>Marketing to prospective and established customers by e-mail or fax (for example, with newsletters);</li><li>Engaging in pre-retail for launching new products and services;</li><li>Online financial exchanges for currency exchanges or trading purposes.</li></ul>","materialsDescription":" <span style=\"font-weight: bold; \">5 Reasons Why E-commerce Is So Important For Your Business</span>\r\nFrom startups to small businesses right through to huge brands, there are a huge number of companies that can benefit from their own e-commerce website, where they can sell their own products or services. In today's competitive and convenience-focused society, no longer do consumers want to venture to the high street in order to buy items, instead, consumers want to shop from their own homes, making e-commerce a flexible solution for both businesses and buyers.\r\nIf you’re still on the fence about launching an e-commerce store then look no further, here are the top 5 reasons e-commerce is so important for your business and just how you can benefit from moving online this year!\r\n<span style=\"font-weight: bold; \">Can Broaden Your Brand</span>\r\nE-commerce is an ideal way you can take your brand from a traditional brick and mortar store to an innovative, well-loved brand. By offering great products 24 hours a day along with online customer service, blogs and social media, no longer is your business one singular store, with an online presence your business can be the home of your products and the general home of your business, allowing you to fully expand your product ranges without having to worry about moving locations or worrying about not being able to expand your business.\r\n<span style=\"font-weight: bold; \">It’s More Convenient</span>\r\nAn online store is available all day, every day meaning your customers can visit your store at all times, no matter what their schedule might be. These days people don’t always have the time to physically go shopping, instead more and more people are choosing to shop online to find the items they want or need and if your business can offer this for your customers there’s no you shouldn't appeal to a wider range of customers all looking for a convenient and flexible experience.\r\n<span style=\"font-weight: bold; \">Increase Your Reach</span>\r\nDue to the internet’s accessibility, millions of people across the world can view your website at any time, meaning that for those looking to expand their businesses and reach out to a larger audience, you have many more opportunities to do so. Compare the number of people you can reach through a website to the amount you can reach through a high street store or local advertising, there’s no reason you shouldn’t look at taking your business online if you’re looking to improve your reach.\r\n<span style=\"font-weight: bold; \">Gives You Marketing Opportunities</span>\r\nYour website is one of the best marketing tools your business has, not only can the use of SEO when building your site lead to more chances of your business getting found in search engines, but a huge number of marketing techniques can also work alongside your website, including pay per click advertising, your social media marketing, and your email marketing, all of which can include links back to your website.\r\n<span style=\"font-weight: bold; \">Scalable</span>\r\nAs your business grows it’s very likely you’ll want to grow your product range and your target audience, as well as develop your business for customer requirements and consumer demand. An e-commerce site lets you scale your business accordingly, allowing you to add more lines, add more payment options and even grow when you choose to ship to, without having to worry about changing your location or moving to larger premises as you might with a brick and mortar store.\r\nE-commerce offers the business a whole range of opportunities, from marketing opportunities to increase your products ranges to generating more sales and with an optimized and well-developed website, you can not only achieve these goals but also offer your customers around the clock, convenient service, that can boost your business.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Digital_Commerce_Applications.png"},{"id":69,"title":"Business Analytics","alias":"business-analytics","description":"Business Analytics is “the study of data through statistical and operations analysis, the formation of predictive models, application of optimization techniques, and the communication of these results to customers, business partners, and college executives.” Business Analytics requires quantitative methods and evidence-based data for business modeling and decision making; as such, Business Analytics requires the use of Big Data.\r\nSAS describes Big Data as “a term that describes the large volume of data – both structured and unstructured – that inundates a business on a day-to-day basis.” What’s important to keep in mind about Big Data is that the amount of data is not as important to an organization as the analytics that accompany it. When companies analyze Big Data, they are using Business Analytics to get the insights required for making better business decisions and strategic moves.\r\nCompanies use Business Analytics (BA) to make data-driven decisions. The insight gained by BA enables these companies to automate and optimize their business processes. In fact, data-driven companies that utilize Business Analytics achieve a competitive advantage because they are able to use the insights to:\r\n<ul><li>Conduct data mining (explore data to find new patterns and relationships)</li><li>Complete statistical analysis and quantitative analysis to explain why certain results occur</li><li>Test previous decisions using A/B testing and multivariate testing</li><li>Make use of predictive modeling and predictive analytics to forecast future results</li></ul>\r\nBusiness Analytics also provides support for companies in the process of making proactive tactical decisions, and BA makes it possible for those companies to automate decision making in order to support real-time responses.","materialsDescription":"<span style=\"font-weight: bold; \">What does Business Analytics (BA) mean?</span>\r\nBusiness analytics (BA) refers to all the methods and techniques that are used by an organization to measure performance. Business analytics are made up of statistical methods that can be applied to a specific project, process or product. Business analytics can also be used to evaluate an entire company. Business analytics are performed in order to identify weaknesses in existing processes and highlight meaningful data that will help an organization prepare for future growth and challenges.\r\nThe need for good business analytics has spurred the creation of business analytics software and enterprise platforms that mine an organization’s data in order to automate some of these measures and pick out meaningful insights.\r\nAlthough the term has become a bit of a buzzword, business analytics are a vital part of any business. Business analytics make up a large portion of decision support systems, continuous improvement programs and many of the other techniques used to keep a business competitive. Consequently, accurate business analytics like efficiency measures and capacity utilization rates are the first step to properly implementing these techniques.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Business_Analytics.png"},{"id":361,"title":"Financial Performance and Strategy Management Applications","alias":"financial-performance-and-strategy-management-applications","description":" Strategic financial management means not only managing a company's finances but managing them with the intention to succeed—that is, to attain the company's goals and objectives and maximize shareholder value over time. However, before a company can manage itself strategically, it first needs to define its objectives precisely, identify and quantify its available and potential resources, and devise a specific plan to use its finances and other capital resources toward achieving its goals.\r\nStrategic financial management is about creating profit for the business and ensuring an acceptable return on investment (ROI). Financial management is accomplished through business financial plans, setting up financial controls, and financial decision making.","materialsDescription":" <span style=\"font-weight: bold;\">What is financial performance management?</span>\r\nAlso known as corporate performance management, financial performance management refers to the ways that a company manages and monitors financial results across an organization. The primary purpose of financial performance management is to compare actual results to budgets and forecasts and make adjustments accordingly. The result? Companies are better equipped to meet their business goals.\r\nVentana Research describes financial performance management as a specific set of capabilities that includes "defining their company's key performance indicators, formulating strategic plans and forecasts, handling performance reporting, and increasing finance operational efficiency and execution company-wide.”\r\n<span style=\"font-weight: bold;\">What is financial performance management software?</span>\r\nFinancial performance management software, also known as corporate performance management software, streamlines financial management processes. This software connects budgeting, planning, close, consolidation, reporting, and disclosure to a single data source. It enables users to complete these tasks in one software system, as opposed to many separate systems.\r\nIn essence, financial performance management software consolidates information, formats it to meet compliance requirements, and provides automated tools that enable finance to create regulatory reports and disclosures. In addition to a central data repository and workflow tools, financial performance management software has features to create, manage, validate, and publish financial statements and reports. Best-in-class financial performance management software even has a robust suite of communication tools that foster collaboration and improve audit controls.\r\n<span style=\"font-weight: bold;\">What are the benefits of corporate performance management?</span>\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies become more agile when faced with unexpected business events.</span> With features like KPI dashboards, real-time data, and responsive plans that change as actuals do, CFOs and finance executives can understand what’s happening and take action faster.\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies make better decisions.</span> CPM systems often have automated features like scenario modeling, rolling forecasts, and what-if scenarios analysis. Using these in combination with a single version of automated data, executives can better analyze performance, respond to change, and make more informed decisions.\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies focus on analysis.</span> Using corporate performance software, users spend less time on manual tasks like data collection and data entry. Instead, they can focus their time on value-added activities like analyzing profitability, reducing costs, business partnering with executive decision-makers, and developing a strategy.\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies interpret large amounts of data quickly.</span> CPM as we know it is evolving. Once CPM was purely financial management. Today, organizations are sitting on a treasure trove of information, that if adequately managed, could provide telling insights about the state of business and the direction decision-makers should take next. Modernized CPM solutions help financial users identify these underlying trends, unearth insights, and interpret large amounts of data quickly.\r\n<span style=\"font-weight: bold;\">Corporate performance management aligns the entire organization, from corporate to subsidiaries to divisions to LoBs, departments, and individual contributors all in a single solution.</span> CPM software aligns every part of the organization to a central data source, so collaborators make all decisions, create reports, and perform analysis with financial truth top of mind and with finance at the heart of every decision.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Financial_Performance_and_Strategy_Management_Applications.png"},{"id":359,"title":"Order Management","alias":"order-management","description":" Order management is the administration of business processes related to orders for goods or services. Order management is the order-to-cash sales process that sits at the heart of any goods-based B2C and B2B company. Put simply, it’s the end-to-end cycle of receiving and processing a customer order through to fulfillment. \r\nOrder management is not conducted in isolation; it relies upon almost every department in a company: from a customer service team to the warehouse staff, the accounting department through to delivery partners. When mastered effectively, order management ensures a business’s workflow runs smoothly by establishing efficient processes to keep it moving forward; maintaining customer satisfaction and protecting a company’s reputation.\r\nOrder management involves a series of interconnected touchpoints and stakeholders who work collaboratively together to enable customers to order the right products, for the right price and receive them at the right time. The order fulfillment system (as it is also known) not only secures that order-to-cash (O2C) processes run smoothly, but also gives businesses the opportunity to build customer profiles and keep track of inventory volume and sales records.\r\nWhen scaling your business, it’s important to automate and streamline this process — otherwise, you’ll eventually be overwhelmed by the sheer number of orders coming in. An ordering system gives you a one-stop shop to view and manage all customer orders in one place.\r\nSome systems offer a two-way sync that makes sure order information is passed between your order management system and your ecommerce platform while providing you with visibility into the entire process. This can help automate the flow of sales order information to every piece of the supply chain. That means you can track the entire journey of a customer order, from the “Buy” button to delivery — and even returns.\r\nOrder processing is the process or work flow from order placement to delivery. This is a key element of order fulfillment, where reliability and accuracy lead to customer satisfaction. Steps in order processing include picking, sorting, tracking and shipping. Order processing can range from manual (hand written on an order log sheet) to highly technological and data driven (through online orders and order processing software) depending on the operation.\r\nIn order to establish a fast-moving, cost-effective and accurate order management cycle, both B2C and B2B companies are choosing to use an integrated and responsive order management system (OMS). The OMS integrates directly with a business’s ERP and is set up to work alongside the human workforce in order to obtain the most productive and profitable order management cycle possible.\r\nAn integrated order management system may encompass these modules:\r\n<ul><li>Product information (descriptions, attributes, locations, quantities)</li><li>Inventory available to promise (ATP) and sourcing</li><li>Vendors, purchasing, and receiving</li><li>Marketing (catalogs, promotions, pricing)</li><li>Customers and prospects</li><li>Order entry and customer service (including returns and refunds)</li><li>Financial processing (credit cards, billing, payment on account)</li><li>Order processing (selection, printing, picking, packing, shipping) </li></ul>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What is OMS software?</span></h1>\r\nAn order management system is a software system that facilitates and manages the execution of trade orders. An order management system is any tool or platform that tracks sales, orders, inventory, and fulfillment as well as enables the people, processes, and partnerships necessary for products to find their way to the customers who bought them. \r\nAn order processing system software should provide one centralized place to manage orders from all sales channels. Centralizing this in one system is critical to delivering a superior customer experience by providing order status, on-time deliveries and meeting customer expectations for buy, fulfill and return anywhere. \r\nThe right solution gives you a foundation for consistent and seamless execution across all customer, financial, inventory and supply chain touch points that drives customer satisfaction, repeat business and long-term loyalty. Additionally, order management systems can improve sales visibility and reduce delays and back orders by giving you a single view of demand, inventory and supply.\r\nAn effective order management system software lets you seamlessly orchestrate the fulfillment of products and services across virtually all your customer touch points. Without a centralized order management system, realizing a comprehensive view of demand, transactions and customers across all channels and fulfillment locations can be extremely difficult.\r\nOrder management software equips you to think beyond the inventory on hand to focus on what's available to promise to your customers. It eliminates costly and rigid inventory segmentation across channels and business units with a single, real-time, consolidated view of inventory across the enterprise, from your suppliers and manufacturing facilities to your warehouse and stores.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How to choose the right OMS software?</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Define your system objectives and priorities of each.</span> By doing so and discussing with your internal stakeholders, you’ll clearly understand features that are “absolute requirements” vs. ones that are “nice to have.” Don’t forget to factor in scalability and future thinking.</li><li><span style=\"font-weight: bold;\">Draft a request for proposal (RFP)</span>. This will help your team get organized and both you and the vendor(s) understand the technical requirements and limitations of the system you’re hoping to implement. Don’t forget to include order volumes, number of SKUs, current vendor landscape, existing software, hardware, and networks, a timeline for the systems acquisition process, and details on training & enablement.</li><li><span style=\"font-weight: bold;\">Research systems options</span>. It’s unlikely that you’ll find an ideal fit for your business with your first contact (but how amazing would that be), so compile a list of 4-6 vendors to evaluate and reach out to for demos or trails. </li><li><span style=\"font-weight: bold;\">Review trade-offs.</span> It’s unlikely you’ll find a vendor that is a 100% fit and your final selection will be based on a number of trade-off criteria. Feature & function alone shouldn’t be your sole selection criteria as you’ll want to take into account the entirety of the business relationship you’re getting into.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How do your customers benefit from an online order management system?</span></h1>\r\nAn online ordering software doesn’t just benefit you, though. It also benefits your customers. The system will give them a quick, convenient, and 24/7 way to place orders without having to call or email your staff, or fill out old-fashioned Excel or Word order forms. They'll have instant, online updates on the status of their orders, and they’ll have greater confidence that their orders will arrive on-time and with the correct items. An online order management system also makes your company look more professional in the eyes of your customers.Here are three ways they benefit:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">They can place orders on their schedule.</span> Between managing employees, servicing customers, and marketing their business, most business owners are working on a very tight schedule. Taking the time to call or email your sales staff or meet with a sales rep can be challenging. Using an online product ordering system that allows customers to log on at their convenience and quickly choose the items they want to order goes a long way for customer service. If they place the same order on a regular basis, they can use a reorder feature which duplicates previous orders. The whole process takes a matter of seconds. So alleviate this challenge by implementing a system that allows your customers to place an order anytime.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">They can check their order status at any time.</span> One of the biggest challenges a business faces is managing their inventory. On one hand, they want to have enough inventory available to service their customers. On the other hand, they don’t want to have inventory piling up on their shelves. There’s a critical need to know with confidence when inventory will arrive.</li></ul>\r\n\r\n<ul><li> <span style=\"font-weight: bold;\">They have a higher probability of receiving the correct order in a timely manner. </span>Nothing will erode your customers' trust more than making errors on their shipments and invoices. If it happens once, that may be forgiven as a simple mistake. However, if it happens repeatedly, your customer is likely to start looking for alternative options. An online order management system with warehouse integration can send the order directly to your third party warehouse. This reduces the probability that an error will be made. The less people who handle the order information, the lower the likelihood for human error.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Order_Management.png"},{"id":52,"title":"SaaS - software as a service","alias":"saas-software-as-a-service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as "on-demand software", and was formerly referred to as "software plus services" by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term "Software as a Service" (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure. While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies. Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\"> </p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1919,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Eloqua.png","logo":true,"scheme":false,"title":"Oracle Eloqua","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-eloqua","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<p>Eloqua is a software as a service (SaaS) platform for marketing automation offered by Oracle that aims to help B2B marketers and organizations manage marketing campaigns and sales lead generation.</p>\r\n<p>Eloqua sends marketing advertisements to mobile devices, email, video and search results pages. The platform promises increased conversions, sales and understanding of customers.</p>\r\n<p>Eloqua features a marketing campaign planning canvas and email automation to target customers and prospective clients. The software tracks opened emails, customer activity and visitor behavior potential clients through the marketer's website. Eloqua stores the information of tracked customers and prospective clients such as company, job title, name, address, email and phone in its database for analysis.</p>\r\n<p>Oracle's marketing solution is most often used in large enterprises that primarily market to other businesses. Eloqua offers packages for basic, standard and enterprise marketing. Numerous features differentiate account levels, like access to various Oracle sales and marketing services.</p>\r\n<p>Competition for Eloqua includes Marketo, Hubspot, Salesforce's Pardot, ActON, SharpSpring, Expiriture, Marketing Optimizer and Sales Fusion.</p>","shortDescription":"Oracle Eloqua is a marketing automation solution for B2B marketers to track customers through all phases of the buying cycle.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":15,"sellingCount":14,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Eloqua","keywords":"","description":"<p>Eloqua is a software as a service (SaaS) platform for marketing automation offered by Oracle that aims to help B2B marketers and organizations manage marketing campaigns and sales lead generation.</p>\r\n<p>Eloqua sends marketing advertisements to mobile devi","og:title":"Oracle Eloqua","og:description":"<p>Eloqua is a software as a service (SaaS) platform for marketing automation offered by Oracle that aims to help B2B marketers and organizations manage marketing campaigns and sales lead generation.</p>\r\n<p>Eloqua sends marketing advertisements to mobile devi","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Eloqua.png"},"eventUrl":"","translationId":1920,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":65,"title":"Marketing Automation"}],"testingArea":"","categories":[{"id":820,"title":"Marketing Automation","alias":"marketing-automation","description":"Marketing automation refers to software platforms and technologies designed for marketing departments and organizations to more effectively market on multiple channels online (such as email, social media, websites, etc.) and automate repetitive tasks.\r\nMarketing departments, consultants and part-time marketing employees benefit by specifying criteria and outcomes for tasks and processes which are then interpreted, stored and executed by digital marketing software, which increases efficiency and reduces human error. Originally focused on email marketing automation, marketing automation now refers to a broad range of automation and analytic tools for marketing, especially inbound marketing. Marketing Automation platforms are used as a hosted or web-based solution, and no software installation is required by the customer.\r\nThe reason for using a marketing automation platform is to streamline sales and marketing organizations by replacing high-touch, repetitive manual processes with automated solutions.\r\nMarketing automation is a platform that marketers use to plan, coordinate, manage and measure all of their marketing campaigns, both online and offline. It is often used along with lifecycle marketing strategy to closely manage and nurture generated leads, aiming to convert leads into customers.\r\nMarketing automation is a type of software that allows companies to effectively target customers with automated marketing messages across channels including email, websites, social media and text messages to generate sales leads. The technology is a segment of customer relationship management, or CRM, and is typically used by marketing departments as a way to remove repetitive tasks from staff workflows and increase overall marketing efficiency.\r\nOften, a brand will use multiple marketing automation tools, referred to as the marketing technology or martech — stack. These automation platforms assist in lead generation via email marketing, chatbots hosted on social media or websites, and other channels such as short message service (SMS) text. Marketing automation tools extend the reach of marketing campaigns, creating inbound marketing, a term some vendors use to refer to the strategy of finding prospects for top- to mid-funnel via personalization of pitches derived through analytics tools, which segment customers into different groups for different approaches.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Marketing automation features</span></p>\r\nDigital marketing automation software manages the online element of a marketing campaign, including data analytics that can create more precise personalization of content to individual customers to drive engagement and revenue.\r\nArtificial intelligence (AI) applications such as chatbots can help automate the delivery of that information or direct potential customers to webpages, online documents or forms that help create sales or gauge a potential customer's current or future interest in purchasing a company's goods or services. Marketing manager tools can also administer customer satisfaction and product usage surveys and then collect, measure and segment the response data.\r\nThe main features of marketing automation software typically include:\r\n<ul><li>Account-based marketing</li><li>Analytics for CRM</li><li>Campaign management</li><li>Inbound marketing</li><li>Lead management</li><li>Marketing ROI</li><li>Targeting and segmentation</li><li>Social marketing</li></ul>","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal; \">Who should use marketing automation?</span></h1>\r\n<p class=\"align-left\">The beauty of a marketing automation system is that it can help your business maximize on efforts that have already proven successful. Attracting new audiences through the use of effective marketing strategies is step one, but if you want to do more to nurture those people so that they become customers, marketing automation is a good bet.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">How can marketing automation benefit my business?</span></h1>\r\n<p class=\"align-left\">Marketing software solutions removes the hassle from your marketing strategy and allows you to streamline, automate and evaluate tasks and workflows. Your business will be able to scale its efforts and improve how you target customers.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">What is marketing automation software?</span></h1>\r\n<p class=\"align-left\">In essence, it’s a set of solutions that automates, streamlines and analyzes marketing-related workflows and engagement to get more leads and qualify them for sales. The idea is the more qualified leads you get the higher the conversion rate and the more revenue you generate. </p>\r\n<p class=\"align-left\">Marketing software programs differ from CRM in that the purpose of marketing automation software is to get top-of-funnel leads, while the latter nurtures middle- and bottom-of-funnel leads. In short, marketing automation qualifies leads to feed into the CRM sales funnel for nurturing prospects to conversion.</p>\r\n<p class=\"align-left\">Marketing automation plugs into a company's CRM system, which, typically, has its own native marketing automation cloud service (such as Salesforce Pardot and Oracle Eloqua). Eloqua will work with other CRM platforms that compete with Oracle's, and Marketo, an independent marketing automation platform, will work with Salesforce, Oracle, Microsoft and other CRM systems. HubSpot also is a popular marketing automation platform that has its own CRM backbone.</p>\r\n<p class=\"align-left\">This becomes important when a company's marketing operations rely on a survey, email, social media or chatbot app for inbound lead-generation efforts that plug into Marketo or Eloqua, which, in turn, allows those marketing processes to continue regardless of which CRM the company uses. In effect, they act as middleware connecting the thousands of niche marketing automation tools and large CRM systems, where a company's customer data resides.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">What are the types of marketing automation software?<br /></span></h1>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">CRM integrated</span>. Many CRM solutions today have multi-channel marketing tools to make lead generation a seamless experience from top-of-funnel to conversion. If not fully packaged, at least the marketing automation and CRM are modularized and have native integration.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Email marketing</span>. Marketing automation has its beginnings with email marketing software. Many mailers are established and have maintained their email marketing UI as their core functionality, but they now offer newer marketing automation features like lead scoring, landing page integration and analytics beyond the open-click metric.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Marketing automation.</span> This is the primary category featuring the standard tools, such as: forms, landing pages, lead scoring, lead database, reporting and analytics and pre-built or integrated email marketing and CRM functions.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Marketing analytics software</span>. They can be standalone apps or modules to a bigger marketing automation system. They lend more powerful analytics to the base system and cross over to the business intelligence category.<br />Social marketing. These are marketing software solutions with focus on social media functionalities such as Twitter and LinkedIn prospecting, brand mention tracking on Facebook and triggered posts on your pages based on your rules for keywords, hashtags or mentions.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">What does marketing automation software do?</span></h1>\r\n<p class=\"align-left\">Here are the main features of marketing automation technology, which you should look for when subscribing to one.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Lead scoring. </span>Allows you to automatically grade leads based on specific criteria you set, including demographics, prospect behaviors and historical interactions. You assign a weight to each criterion and the system aggregates them to calculate the prospect’s lead score. The lead scores can be segregated by range and automatically funneled to their respective workflows. </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Lead database</span>. The lead database captures a qualified prospect’s details and other marketing activities like web visits, email clicks and downloads. This database funnels leads to your CRM sales pipeline and, once converted, into your main customer database. The lead database may also allow for segmentation to help you target groups.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Lead nurturing.</span> Generally runs workflows designed to filter or shortlist prospects, which include managing the processes in email marketing and other channels and capturing data that helps in further qualifying leads.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Email marketing.</span> Business email marketing software allows email drip campaigns and features newsletter and email templates or an editor that lets you design your layout with ease. It allows for mass emails to targeted lists with a tracking tool to view number of opens and click-throughs. It may also feature an advanced tool for triggered emails, which send the right response in real time to specific customer actions.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">CRM integration</span>. Once the leads are qualified at the top-of-funnel, they are sent to the sales team; hence, marketing automation software should have seamless CRM integration. The integration can be with a third-party solution or as an add-on to the marketing automation software.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Forms and landing pages.</span> A form is embedded on the landing page to collect lead data, where it is funneled into your database for lead scoring. The landing page can also include dynamic content, where images, texts and calls-to-action are customized to the lead based on profiling like geolocation, industry, job title, previous interactions with you, etc.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Progressive profiling.</span> This is a smart form that delivers the right fields to different leads. A web visitor is analyzed for key details (for example: IP address, source page, Y/N customer) and is led to a series of unique short forms to capture specific data. This feature may also require social credentials for deeper profiling.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Reporting & analytics. </span>You can calculate an individual campaign’s cost and ROI and, generally, your marketing activities, by running analytics on key metrics that are sliced and diced in different ways that include open emails, downloads, lead volume, etc. In conjunction with CRM, you can associate these values against sales metrics like conversion rate, win-loss rate and total sales.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Mobile-optimized. </span>Mobile-optimized landing pages and emails help you target users who access the Internet from their smartphones or tablets. Mobile-optimized also means you can access the system and your data on the go.<br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon-marketing-automation.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1938,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Identity_and_Access_Management.jpg","logo":true,"scheme":false,"title":"Oracle Identity and Access Management (IAM)","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-identity-and-access-management-idm","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"Oracle’s complete, integrated, next-generation identity management platform provides breakthrough scalability with an industry-leading suite of identity management solutions. Reduce operational costs. Achieve rapid compliance with regulatory mandates. Secure sensitive applications and data—regardless of whether they are hosted on premises or in the cloud. <span style=\"font-weight: bold;\">Identity Cloud</span> Oracle extends its leadership in IAM by introducing the next generation comprehensive security and identity platform that is cloud-native and designed to be an integral part of the enterprise security fabric, providing modern identity for modern applications. <span style=\"font-weight: bold;\">Identity Governance</span> Balance access, security, and compliance while reducing costs. Simplify account administration, streamline audit tasks, and managing identities across all your applications. <span style=\"font-weight: bold;\">Access Management</span> The industry’s most advanced solution for securing applications, data, and web- and cloud-based services. Oracle Access Management Oracle API Gateway Oracle Enterprise Single Sign-On <span style=\"font-weight: bold;\">Directory Services</span> The only integrated directory solution optimized for cloud, mobile, and social ecosystems. Designed to deliver breakthrough performance for mission-critical enterprise and carrier-grade environments.","shortDescription":"Oracle Identity and Access Management (IAM) is complete, integrated, next-generation identity management platform provides breakthrough scalability ","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":16,"sellingCount":18,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Identity and Access Management (IAM)","keywords":"","description":"Oracle’s complete, integrated, next-generation identity management platform provides breakthrough scalability with an industry-leading suite of identity management solutions. Reduce operational costs. Achieve rapid compliance with regulatory mandates. Secure s","og:title":"Oracle Identity and Access Management (IAM)","og:description":"Oracle’s complete, integrated, next-generation identity management platform provides breakthrough scalability with an industry-leading suite of identity management solutions. Reduce operational costs. Achieve rapid compliance with regulatory mandates. Secure s","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Identity_and_Access_Management.jpg"},"eventUrl":"","translationId":1939,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":46,"title":"IAM - Identity and Access Management"}],"testingArea":"","categories":[{"id":44,"title":"IAM - Identity and Access Management","alias":"iam-identity-and-access-management","description":"<span style=\"font-weight: bold; \">Identity management</span> (IdM), also known as <span style=\"font-weight: bold; \">identity and access management</span> (IAM or IdAM), is a framework of policies and technologies for ensuring that the proper people in an enterprise have the appropriate access to technology resources. IdM systems fall under the overarching umbrellas of IT security and Data Management.\r\nWith an IAM framework in place, information technology (IT) managers can control user access to critical information within their organizations. Identity and access management software offers role-based access control, which lets system administrators regulate access to systems or networks based on the roles of individual users within the enterprise. In this context, access is the ability of an individual user to perform a specific task, such as view, create or modify a file. Roles are defined according to job competency, authority and responsibility within the enterprise.\r\nSystems used for identity and access management include single sign-on systems, multi-factor authentication and privileged access management (PAM). These technologies also provide the ability to securely store identity and profile data as well as data governance functions to ensure that only data that is necessary and relevant is shared. IAM systems can be deployed on premises, provided by a third-party vendor through a cloud-based subscription model or deployed in a hybrid cloud.\r\n<span style=\"font-weight: bold; \">Basic components of IAM.</span> On a fundamental level, IAM encompasses the following components:\r\n<ul><li>How individuals are identified in a system.</li><li>How roles are identified in a system and how they are assigned to individuals.</li><li>Adding, removing and updating individuals and their roles in a system.</li><li>Assigning levels of access to individuals or groups of individuals.</li><li>Protecting the sensitive data within the system and securing the system itself.</li></ul>\r\nAccess identity management system should consist of all the necessary controls and tools to capture and record user login information, manage the enterprise database of user identities and orchestrate the assignment and removal of access privileges. That means that systems used for IAM should provide a centralized directory service with oversight as well as visibility into all aspects of the company user base.\r\nTechnologies for identity access and management should simplify the user provisioning and account setup process. User access management software should reduce the time it takes to complete these processes with a controlled workflow that decreases errors as well as the potential for abuse while allowing automated account fulfillment. An identity and access management system should also allow administrators to instantly view and change access rights.\r\nIAM systems should be used to provide flexibility to establish groups with specific privileges for specific roles so that access rights based on employee job functions can be uniformly assigned. Identity access management software should also provide request and approval processes for modifying privileges because employees with the same title and job location may need customized, or slightly different, access.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">What is the difference between identity and access management?</span></h1>\r\nAfter authentication, there needs to be an access control decision. The decision is based on the information available about the user. The difference between identity management and access management is thus:\r\n<ul><li>Identity Management is about managing the attributes related to the user.</li><li>Access Management is about evaluating the attributes based on policies and making Yes/No decisions.</li></ul>\r\nThere are three types of Access Control Systems: \r\n<ul><li>Discretionary Access Control (DAC)</li><li>Mandatory Access Control (MAC)</li><li>Role-Based Access Control (RBAC)</li></ul>\r\n<h1 class=\"align-center\">What are the main benefits of identity management?</h1>\r\nIdentity access and management are useful in many ways: it ensures regulatory compliance, enables cost savings, and simplifies the lives of your customers by enhancing their experience. These are the main benefits of having an IAM solution:\r\n<ul><li><span style=\"font-weight: bold; \">Easily accessible anywhere</span></li></ul>\r\nNowadays, people need their identities all the time to use services and resources. In that sense, they require access to any platform without limits using their IDs, thus eliminating barriers for customers to enter the platform anytime, anywhere.\r\n<ul><li><span style=\"font-weight: bold; \">It encourages the connection between the different parts</span></li></ul>\r\nThe digital transformation that is taking place among more and more organizations forces the need for people, applications and devices to stay connected to each other. And, as expected, all of these processes bring with them some security threats.\r\nHowever, IAM software is a solution that guarantees correct administration with the best identity providers, such as Salesforce, Twitter and Google. Authentication and security are two of the strengths of Identity and Access Management, as well as being extendable and ready for future advances. \r\n<ul><li><span style=\"font-weight: bold; \">It improves productivity</span></li></ul>\r\nIdentity software automates the entry of new personnel and facilitates access to all components of the system with which the company operates. This allows reducing times in the delivery of access so that they begin to produce immediately. For this reason, business agility is also increased by using the advantages that technology makes available to meet the demands of today’s world. \r\n<ul><li><span style=\"font-weight: bold; \">It optimizes user experience</span></li></ul>\r\nRemembering so many usernames and passwords to access social networks, banks and other services on the Internet becomes a challenge for people. Thanks to user identity management system, people can get an identity that provides access to different systems. Single sign-on (SSO) allows customers and partners to access different internal and external applications with the same access method. That way the user experience will not be affected.\r\n<ul><li><span style=\"font-weight: bold; \">Secure your brand at all levels</span></li></ul>\r\nThere will be no risk of security breach, regardless of whether a connection is made from multiple identity providers. Identity management software and access management software enables strong authentication to keep your business and brand secure. Detailed verification of all identities entering the system is performed, in addition to allowing various licenses to limit access levels. At the same time, it monitors through analysis, fraud detection and alert functions that indicate a possible real risk. In short, enterprise identity management system is a reliable tool that employs technology to support digital transformation. A software that provides agility, security and satisfaction to the company’s customers. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IAM.png"},{"id":52,"title":"SaaS - software as a service","alias":"saas-software-as-a-service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as "on-demand software", and was formerly referred to as "software plus services" by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term "Software as a Service" (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure. While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies. Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\"> </p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png"},{"id":27,"title":"ODMS - Operational Database Management System","alias":"odms-operational-database-management-system","description":"Operational database management systems (also referred to as OLTP On-Line Transaction Processing databases) are used to update data in real-time. These types of databases allow users to do more than simply view archived data. Operational databases allow you to modify that data (add, change or delete data), doing it in real-time. OLTP databases provide transactions as the main abstraction to guarantee data consistency that guarantees the so-called ACID properties. Basically, the consistency of the data is guaranteed in the case of failures and/or concurrent access to the data.\r\nSince the early 90s, the operational database software market has been largely taken over by SQL engines. Today, the operational DBMS market (formerly OLTP) is evolving dramatically, with new, innovative entrants and incumbents supporting the growing use of unstructured data and NoSQL DBMS engines, as well as XML databases and NewSQL databases. NoSQL databases typically have focused on scalability and have renounced to data consistency by not providing transactions as OLTP systems do. Operational databases are increasingly supporting distributed database architecture that can leverage distribution to provide high availability and fault tolerance through replication and scale-out ability.\r\nThe growing role of operational databases in the IT industry is moving fast from legacy databases to real-time operational databases capable to handle distributed web and mobile demand and to address Big data challenges. Recognizing this, Gartner started to publish the Magic Quadrant for Operational Database Management Systems in October 2013.\r\nOperational databases are used to store, manage and track real-time business information. For example, a company might have an operational database used to track warehouse/stock quantities. As customers order products from an online web store, an operational database can be used to keep track of how many items have been sold and when the company will need to reorder stock. An operational database stores information about the activities of an organization, for example, customer relationship management transactions or financial operations, in a computer database.\r\nOperational databases allow a business to enter, gather, and retrieve large quantities of specific information, such as company legal data, financial data, call data records, personal employee information, sales data, customer data, data on assets and much other information. An important feature of storing information in an operational database is the ability to share information across the company and over the Internet. Operational databases can be used to manage mission-critical business data, to monitor activities, to audit suspicious transactions, or to review the history of dealings with a particular customer. They can also be part of the actual process of making and fulfilling a purchase, for example in e-commerce.","materialsDescription":" <span style=\"font-weight: bold;\">What is DBMS used for?</span>\r\nDBMS, commonly known as Database Management System, is an application system whose main purpose revolves around the data. This is a system that allows its users to store the data, define it, retrieve it and update the information about the data inside the database.\r\n<span style=\"font-weight: bold;\">What is meant by a Database?</span>\r\nIn simple terms, Database is a collection of data in some organized way to facilitate its user’s to easily access, manage and upload the data.\r\n<span style=\"font-weight: bold;\">Why is the use of DBMS recommended? Explain by listing some of its major advantages.</span>\r\nSome of the major advantages of DBMS are as follows:\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Controlled Redundancy:</span></span> DBMS supports a mechanism to control the redundancy of data inside the database by integrating all the data into a single database and as data is stored at only one place, the duplicity of data does not happen.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Data Sharing:</span></span> Sharing of data among multiple users simultaneously can also be done in DBMS as the same database will be shared among all the users and by different application programs.</li><li> Backup and Recovery Facility: DBMS minimizes the pain of creating the backup of data again and again by providing a feature of ‘backup and recovery’ which automatically creates the data backup and restores the data whenever required.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Enforcement of Integrity Constraints:</span></span> Integrity Constraints are very important to be enforced on the data so that the refined data after putting some constraints are stored in the database and this is followed by DBMS.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Independence of Data:</span></span> It simply means that you can change the structure of the data without affecting the structure of any of the application programs.</li></ul>\r\n<span style=\"font-weight: bold;\">What is the purpose of normalization in DBMS?</span>\r\nNormalization is the process of analyzing the relational schemas which are based on their respective functional dependencies and the primary keys in order to fulfill certain properties.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">The properties include:</span></span>\r\n<ul><li>To minimize the redundancy of the Data.</li><li>To minimize the Insert, Delete and Update Anomalies.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ODMS.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":2467,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/oracle_logo.png","logo":true,"scheme":false,"title":"Oracle Hospitality for Food and Beverage—Simphony POS","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-hospitality-for-food-and-beverage-simphony-pos","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<span style=\"font-weight: 700; \">A comprehensive technology platform</span>\r\n<dl><ul><dt>Easily complement Oracle Hospitality Simphony with loss prevention, inventory management, and gift and loyalty, labor, table reservations, and reporting capabilities</dt><dd>Take advantage of purpose-built hardware engineered for the hospitality industry</dd><dt>Bring mobile technology to the heart of your business with front-and back-office applications that work seamlessly across devices</dt><dd>Connect with leading Oracle partners to adapt your solution to your business and remain at the forefront of innovation</dd></ul></dl>\r\n<span style=\"font-weight: 700; \">Suits multiple types of F&B operations</span>\r\n<ul><li>Maximize revenues by supporting multiple concepts within a single enterprise—table service, quick-service, take-out, retail</li><li>Support strategic expansion by adapting to multiple brands and franchisee relationships with different concepts</li><li>Minimize IT complexity by having one central system for all operations</li><li>Maximize strategic insight with a single real-time reporting platform across all brands and concepts</li></ul>\r\n<span style=\"font-weight: 700; \">A cloud POS for modern hospitality</span>\r\n<ul><li>Reduce the cost and complexity of your IT infrastructure with cloud systems</li><li>Ensure high performance with scalability that allows you to grow your business without capital expenditure</li><li>Remain current with the latest innovations and feature developments</li><li>Enjoy peace of mind from knowing business operations are not at risk due to internet disruptions</li></ul>\r\n<span style=\"font-weight: 700; \">Real-time reporting and financial analysis</span>\r\n<ul><li>Access real-time financial results from anywhere in the world</li><li>Execute promotions and see their impact on the financial results</li><li>Compare financial results between locations, against budget, or history</li><li>Use the consolidated product movement data to negotiate better purchasing deals with suppliers</li></ul>\r\n<span style=\"font-weight: 700; \">Mobile-ready</span>\r\n<ul><li>Run your POS applications seamlessly across fixed POS and mobile devices</li><li>Engage guests with staff-facing applications and customer-facing apps that enhance the guest experience from start to finish</li><li>Access reporting from a smartphone or tablet to track business performance anywhere</li></ul>\r\n<span style=\"font-weight: 700; \">Maintain brand standards globally</span>\r\n<ul><li>Enforce brand, menu, and employee management standards globally and allow for localization when appropriate</li><li>Ensure menu and pricing consistency globally, within a country, a region, or a single location</li><li>Expand your business through franchising while maintaining brand consistency</li><li>Ensure that staff are trained quickly to deliver a consistently excellent experience both at front of house and in the kitchen</li></ul>","shortDescription":"Oracle Hospitality Simphony is the cloud and mobile hospitality management platform, providing enterprise point-of-sale (POS) and back-office functionality to support a wide range of operations","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Hospitality for Food and Beverage—Simphony POS","keywords":"","description":"<span style=\"font-weight: 700; \">A comprehensive technology platform</span>\r\n<dl><ul><dt>Easily complement Oracle Hospitality Simphony with loss prevention, inventory management, and gift and loyalty, labor, table reservations, and reporting capabilities</dt><","og:title":"Oracle Hospitality for Food and Beverage—Simphony POS","og:description":"<span style=\"font-weight: 700; \">A comprehensive technology platform</span>\r\n<dl><ul><dt>Easily complement Oracle Hospitality Simphony with loss prevention, inventory management, and gift and loyalty, labor, table reservations, and reporting capabilities</dt><","og:image":"https://old.roi4cio.com/fileadmin/user_upload/oracle_logo.png"},"eventUrl":"","translationId":2468,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":75,"title":"ERP - Enterprise Resource Planning","alias":"erp-enterprise-resource-planning","description":"<span style=\"font-weight: bold; \">Enterprise resource planning (ERP)</span> is the integrated management of main business processes, often in real-time and mediated by software and technology.\r\nEnterprise resource planning system is usually referred to as a category of business management software — typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from these many business activities.\r\nERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. \r\nEnterprise resource planning solutions track business resources— cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. It’s almost impossible for small companies to develop an ERP suite for their own needs, only middle and large-sized corporations can afford it.<br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ERP_-_Enterprise_Resource_Planning.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":427,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_E-Business_Suite.jpg","logo":true,"scheme":false,"title":"Oracle E-Business Suite","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-e-business-suite","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"Designed to automate the basic directions of activity of the enterprises, including finance, production, personnel management, logistics, marketing, distribution and sales, customer service, relationships with suppliers and customers, and others.\r\nOracle E-Business Suite is the most comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance.\r\nWhy Oracle?\r\nWith hundreds of cross-industry capabilities spanning enterprise resource planning, customer relationship management, and supply chain planning, Oracle E-Business Suite applications help customers manage the complexities of global business environments no matter if the organization is small, medium, or large in size. As part of Oracle’s Applications Unlimited strategy, Oracle E-Business Suite applications will continue to be enhanced, thus protecting and extending the value of your software investment.","shortDescription":"Oracle E-Business Suite - replicable integrated suite of application software produced by Oracle, includes functional blocks ERP, CRM, PLM.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":11,"sellingCount":6,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle E-Business Suite","keywords":"Oracle, E-Business, Suite, applications, business, customer, management, customers","description":"Designed to automate the basic directions of activity of the enterprises, including finance, production, personnel management, logistics, marketing, distribution and sales, customer service, relationships with suppliers and customers, and others.\r\nOracle E-Bus","og:title":"Oracle E-Business Suite","og:description":"Designed to automate the basic directions of activity of the enterprises, including finance, production, personnel management, logistics, marketing, distribution and sales, customer service, relationships with suppliers and customers, and others.\r\nOracle E-Bus","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_E-Business_Suite.jpg"},"eventUrl":"","translationId":428,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":75,"title":"ERP - Enterprise Resource Planning","alias":"erp-enterprise-resource-planning","description":"<span style=\"font-weight: bold; \">Enterprise resource planning (ERP)</span> is the integrated management of main business processes, often in real-time and mediated by software and technology.\r\nEnterprise resource planning system is usually referred to as a category of business management software — typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from these many business activities.\r\nERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. \r\nEnterprise resource planning solutions track business resources— cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. It’s almost impossible for small companies to develop an ERP suite for their own needs, only middle and large-sized corporations can afford it.<br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ERP_-_Enterprise_Resource_Planning.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":698,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Data_Integrator_Cloud.png","logo":true,"scheme":false,"title":"Oracle Data Integrator Cloud","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-data-integrator-cloud","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"Oracle Data Integrator Cloud Service (ODICS) delivers high-performance data movement and transformation capabilities with its open and integrated E-LT architecture and extended support for Cloud and Big Data solutions. Oracle Data Integrator Cloud Service provides all of the functionality included in Oracle Data Integrator Enterprise Edition in a single heterogeneous Cloud Service integrated with the Oracle Public Cloud. Providing an easy-to-use user interface combined with a rich extensibility framework, Oracle Data Integrator Cloud Service improves productivity, reduces development costs and lowers total cost of ownership among data-centric architectures. Oracle Data Integrator Cloud Service is fully integrated with Oracle Platform as a Service (PaaS) offerings such Oracle Database Cloud Service, Oracle Database Exadata Cloud Service and/or Oracle Big Data Cloud Service to put data and value at the center of the enterprise. Oracle Data Integrator Cloud Service is open and standards-based such that it can work with 3rd party systems as well as Oracle’s solutions.\r\nCloud E-LT Architecture for High Performance\r\nOracle Data Integrator Cloud Service's E-LT architecture leverages disparate relational database management systems (RDBMS) or Big Data engines to process and transform the data. This approach optimizes performance and scalability and lowers overall solution costs. Instead of relying on a separate, conventional ETL transformation server, Oracle Data Integrator Cloud Service’s E-LT architecture generates native code for disparate RDBMS or big data engines (SQL, HiveQL, or bulk loader scripts, for example). The E-LT architecture extracts data from the disparate sources, loads it into a target, and executes transformations using the power of the database or Hadoop. By leveraging existing databases and big data infrastructures, Oracle Data Integrator Cloud Service provides unparalleled efficiency and lower cost of ownership. By reducing network traffic and transforming data in the server containing the target data, the E-LT architecture delivers the highest possible performance for Cloud environments.\r\nHeterogeneous Cloud Support\r\nOracle Data Integrator Cloud Service provides heterogeneous support for 3rd party platforms, data-sources, data warehousing appliances and Big Data systems. While Oracle Data Integrator Cloud Service leverages optimizations for Oracle Database and Big Data Cloud Services to perform E-LT data movement, transformation, data quality and standardization operations, Oracle Data Integrator Cloud Service is fully optimized for mixed technologies including: sources, targets and applications, etc.\r\nKnowledge Modules Provide Flexibility and Extensibility\r\nKnowledge Modules are at the core of the Oracle Data Integrator Cloud Service’s architecture. They make all Oracle Data Integrator processes modular, flexible, and extensible. Knowledge Modules implement the actual data flows and define the templates for generating code across the multiple systems involved in each data integration process. Knowledge Modules are generic, because they allow data flows to be generated regardless of the transformation rules. At the same time, they are highly specific, because the code they generate and the integration strategy they implement are explicitly tuned for a given technology. Oracle Data Integrator Cloud Service provides a comprehensive library of Knowledge Modules, which can be tailored to implement existing best practices ranging from leveraging heterogeneous source and/or target systems, to methodologies for highest performance, for adhering to corporate standards, or for specific vertical know-how. By helping companies capture and reuse technical expertise and best practices, Oracle Data Integrator Cloud Service’s Knowledge Module framework reduces the cost of ownership. It also enables metadata-driven extensibility of product functionality to meet the most demanding data integration challenges.\r\nOracle’s Data Integration solutions provide continuous access to timely, trusted, and heterogeneous data across the enterprise to support both analytical and operational data integration. We look forward to hearing how you might use Oracle Data Integrator Cloud Service within your enterprise.","shortDescription":"Oracle Data Integrator Cloud Service provides pushdown data processing; high performance ETL with less data movement which is best for the Cloud. Oracle Data Integrator Cloud Service executes data transformations where the data lies without having to copy data unnecessarily to remote locations.\r\n","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":1,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Data Integrator Cloud","keywords":"Cloud, Data, Oracle, Integrator, data, Service, E-LT, architecture","description":"Oracle Data Integrator Cloud Service (ODICS) delivers high-performance data movement and transformation capabilities with its open and integrated E-LT architecture and extended support for Cloud and Big Data solutions. Oracle Data Integrator Cloud Service prov","og:title":"Oracle Data Integrator Cloud","og:description":"Oracle Data Integrator Cloud Service (ODICS) delivers high-performance data movement and transformation capabilities with its open and integrated E-LT architecture and extended support for Cloud and Big Data solutions. Oracle Data Integrator Cloud Service prov","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Data_Integrator_Cloud.png"},"eventUrl":"","translationId":699,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":51,"title":"PaaS - Platform as a service","alias":"paas-platform-as-a-service","description":"<span style=\"font-weight: bold; \">Platform as a Service (PaaS)</span> or <span style=\"font-weight: bold; \">Application Platform as a Service (aPaaS)</span> or <span style=\"font-weight: bold; \">platform-based service</span> is a category of cloud computing services that provides a platform allowing customers to develop, run, and manage applications without the complexity of building and maintaining the infrastructure typically associated with developing and launching an app.\r\n<span style=\"font-weight: bold; \">PaaS can be delivered in three ways:</span>\r\n<span style=\"font-weight: bold;\">As a public cloud service</span> from a provider, where the consumer controls software deployment with minimal configuration options, and the provider provides the networks, servers, storage, operating system (OS), middleware (e.g. Java runtime, .NET runtime, integration, etc.), database and other services to host the consumer's application.\r\n<span style=\"font-weight: bold;\">As a private service</span> (software or appliance) behind a firewall.\r\n<span style=\"font-weight: bold;\">As software</span> deployed on a public infrastructure as a service.\r\n<span style=\"color: rgb(97, 97, 97); \">The original intent of PaaS technology was to simplify the code-writing process for developers, with the infrastructure and operations handled by the PaaS provider. Originally, all PaaSes were in the public cloud. Because many companies did not want to have everything in the public cloud, private and hybrid PaaS options (managed by internal IT departments) were created.</span>\r\n<span style=\"color: rgb(97, 97, 97); \">PaaS provides an environment for developers and companies to create, host and deploy applications, saving developers from the complexities of the infrastructure side (setting up, configuring and managing elements such as servers and databases).</span>\r\n<span style=\"color: rgb(97, 97, 97); \">PaaS products can improve the speed of developing an app, and allow the consumer to focus on the application itself. With PaaS, the consumer manages applications and data, while the provider (in public PaaS) or IT department (in private PaaS) manages runtime, middleware, operating system, virtualization, servers, storage and networking.</span>\r\n<span style=\"color: rgb(97, 97, 97); \">PaaS offerings may also include facilities for application design, application development, testing and deployment, as well as services such as team collaboration, web service integration, and marshalling, database integration, security, scalability, storage, persistence, state management, application versioning, application instrumentation, and developer community facilitation. Besides the service engineering aspects, PaaS solutions include mechanisms for service management, such as monitoring, workflow management, discovery and reservation.</span>\r\nThere are various types of PaaS providers. All offer application hosting and a deployment environment, along with various integrated services. Services offer varying levels of scalability and maintenance. Developers can write an application and upload it to a PaaS platform that supports their software language of choice, and the application runs on that PaaS.","materialsDescription":"<h1 class=\"align-center\">How PaaS works</h1>\r\n<p class=\"align-left\">PaaS does not replace a company's entire IT infrastructure for software development. It is provided through a cloud service provider's hosted infrastructure with users most frequently accessing the offerings through a web browser. PaaS can be delivered through public, private and hybrid clouds to deliver services such as application hosting and Java development.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Other PaaS services include:</span></p>\r\n<ul><li>Development team collaboration</li><li>Application design and development</li><li>Application testing and deployment</li><li>Web service integration</li><li>Information security</li><li>Database integration</li></ul>\r\n<p class=\"align-left\">Users pay for PaaS on a per-use basis. However, different platform as a service providers charge a flat monthly fee for access to the platform and its applications.</p>\r\n<h1 class=\"align-center\">What are the types of PaaS?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Public PaaS</span></li></ul>\r\nA public PaaS allows the user to control software deployment while the cloud provider manages the delivery of all other major IT components necessary to the hosting of applications, including operating systems, databases, servers and storage system networks. \r\nPublic PaaS vendors offer middleware that enables developers to set up, configure and control servers and databases without the necessity of setting up the infrastructure side of things. As a result, public PaaS and IaaS (infrastructure as a service) run together, with PaaS operating on top of a vendor's IaaS infrastructure while leveraging the public cloud. \r\n<ul><li><span style=\"font-weight: bold; \">Private PaaS</span></li></ul>\r\nA private PaaS is usually delivered as an appliance or software within the user's firewall which is frequently maintained in the company's on-premises data center. A private PaaS software can be developed on any type of infrastructure and can work within the company's specific private cloud. Private PaaS allows an organization to better serve developers, improve the use of internal resources and reduce the costly cloud sprawl that many companies face.\r\n<ul><li><span style=\"font-weight: bold; \">Hybrid PaaS </span></li></ul>\r\nCombines public PaaS and private PaaS to provide companies with the flexibility of infinite capacity provided by a public PaaS model and the cost efficiencies of owning an internal infrastructure in private PaaS. Hybrid PaaS utilizes a hybrid cloud.\r\n<ul><li><span style=\"font-weight: bold; \">Communication PaaS </span></li></ul>\r\nCPaaS is a cloud-based platform that allows developers to add real-time communications to their apps without the need for back-end infrastructure and interfaces. Normally, real-time communications occur in apps that are built specifically for these functions. Examples include Skype, FaceTime, WhatsApp and the traditional phone. CPaaS provides a complete development framework for the creation of real-time communications features without the necessity of a developer building their own framework.\r\n<ul><li><span style=\"font-weight: bold; \">Mobile PaaS</span> </li></ul>\r\nMPaaS is the use of a paid integrated development environment for the configuration of mobile apps. In an mPaaS, coding skills are not required. MPaaS is delivered through a web browser and typically supports public cloud, private cloud and on-premises storage. The service is usually leased with pricing per month, varying according to the number of included devices and supported features.\r\n<ul><li><span style=\"font-weight: bold; \">Open PaaS</span></li></ul>\r\nIt is a free, open source, business-oriented collaboration platform that is attractive on all devices and provides useful web apps, including calendar, contacts and mail applications. OpenPaaS was designed to allow users to quickly deploy new applications with the goal of developing a PaaS technology that is committed to enterprise collaborative applications, specifically those deployed on hybrid clouds.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/PaaS_-_Platform_as_a_service.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":974,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Adaptive_Intelligent_Apps.jpg","logo":true,"scheme":false,"title":"Oracle Adaptive Intelligent Apps","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-adaptive-intelligent-apps","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<span style=\"font-weight: bold;\">Adaptive Intelligent Apps Characteristics</span>\r\n<span style=\"font-weight: bold;\">Data and Context-Driven</span>\r\nProcess enormous amounts of web-scale data in real-time and synthesizes context to deliver the best and most personalized outcomes.\r\n<span style=\"font-weight: bold;\">Action-Oriented and Omni-Channel</span>\r\nAnticipate user behaviors and deliver actionable and individualized outcomes. Data and events are tracked from everywhere so recommendations are coordinated across channels.\r\n<span style=\"font-weight: bold;\">Continuously Adaptive and Self-Learning</span>\r\nContinuously improves outcomes as the system reacts, learns and adapts. There is a value exchange between the end user and the adaptive intelligent app—the more the end user interacts, the more value they receive.\r\n<span style=\"font-weight: bold;\">Built for Business Users</span>\r\nImmediate value out of the box, with no need for a legion of data scientists!\r\n<span style=\"font-weight: bold;\">Adaptive</span>\r\nLearn from your behavior and "others like you" in the moment.\r\nReact, change, and adapt based on continued use—click by click.\r\nDeliver increasingly relevant and optimized outcomes in real-time.\r\n<span style=\"font-weight: bold;\">Intelligent</span>\r\nProcess and derive insights from web-scale 3rd-party data.\r\nSynthesize context: weather, life events, real-time actions, social activity, and much more.\r\nIdentify and serve up—in real-time—the best individualized outcomes.","shortDescription":"Oracle Adaptive Intelligent Apps Add New Business Value to CX, HCM, SCM, and ERP\r\nAdaptive Intelligent Apps are uniquely powered by enormous amounts of digital consumer and business data from Oracle’s Data Cloud, sophisticated decision science/machine learning, and a scalable cloud infrastructure","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":10,"sellingCount":2,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Adaptive Intelligent Apps","keywords":"outcomes, Adaptive, from, data, value, more, user, real-time","description":"<span style=\"font-weight: bold;\">Adaptive Intelligent Apps Characteristics</span>\r\n<span style=\"font-weight: bold;\">Data and Context-Driven</span>\r\nProcess enormous amounts of web-scale data in real-time and synthesizes context to deliver the best and most per","og:title":"Oracle Adaptive Intelligent Apps","og:description":"<span style=\"font-weight: bold;\">Adaptive Intelligent Apps Characteristics</span>\r\n<span style=\"font-weight: bold;\">Data and Context-Driven</span>\r\nProcess enormous amounts of web-scale data in real-time and synthesizes context to deliver the best and most per","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Adaptive_Intelligent_Apps.jpg"},"eventUrl":"","translationId":975,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":283,"title":"Content Analytics, Discovery, and Cognitive Software","alias":"content-analytics-discovery-and-cognitive-software","description":"<span style=\"font-weight: bold; \">Content Analytics</span> comprises of range of search and reporting technologies which can provide identical levels of business intelligence and strategic value for unstructured data. Content analytics for unstructured information includes social media monitoring, reputation monitoring, and sentiment analysis. <span style=\"font-weight: bold; \">Content analytics software</span> uses natural language queries, trends analysis, predictive analytics and contextual discovery to reveal trends and patterns for the company's unstructured data.\r\n<span style=\"font-weight: bold; \">Discovery tools</span> are the search tools that analyse contents for its likely relevancy to a process, by linking names, time periods or terms used. Discovery tools can also extend to legal hold and partitioning of content for further scrutiny. Various types of discovery tools include search engines, auto-categorization, and information visualization tools.\r\n<span style=\"font-weight: bold;\">Cognitive computing software</span> makes context computable by identifying and extracting context features such as hour, location, task, history or profile in structured way for an individual or an application engaged in a specific process at definite time and place. Cognitive computing technologies and platforms includes expert assistance software.\r\n<span style=\"font-weight: bold;\">Content Analytics, Discovery and Cognitive Systems,</span> collectively covers the market and technologies that access, analyse, organize, and provides advisory services related to a range of unstructured data. Cognitive systems leverages large amounts of structured and unstructured data and content analytics tools, along with several infrastructure technologies to answer questions, provide recommendations and directions. ","materialsDescription":"<h1 class=\"align-center\">What are Content Analytics?</h1>\r\nContent analytics is one way that brands can measure the success of their digital content; it involves analyzing data from both inbound and outbound collateral to figure out what’s working and what’s not. After all, no one wants to spend hundreds or even thousands of dollars on content that isn’t resonating.\r\nIt should come as no surprise, then, that 75 percent of enterprises think content analytics can provide real business insight: What are your customers most interested in reading about? What format generates the most engagement? You can use answers to these questions to help you decide what content you should be producing, how to present it (quiz, paid ad, slideshow, blog post, etc.), and where/when to post it for the best results. If utilized correctly, content analytics can offer brands a way to build customer loyalty and boost revenue.\r\nAdvanced content analytics strategies should help you to look beyond the numbers and to focus on taking action. Content analytics is not a mirror reflecting how your company’s content is performing; rather, it is but one tool that can help steer you towards actionable solutions and more effective content choices.\r\nMetrics provided by content analytics, and the actions you take based off that data, can help you optimize conversion rates. In addition to tweaking your content strategy, you can also build a conversion optimization strategy by testing calls-to-action (CTAs), headlines, subscription forms, etc.\r\n<h1 class=\"align-center\"><span style=\"font-weight: bold; \">What are the features of a cognitive computing solution?</span></h1>\r\nWith the present state of cognitive function computing, basic solution can play an excellent role of an assistant or virtual advisor. Siri, Google assistant, Cortana, and Alexa are good examples of personal assistants. Virtual advisor such as Dr. AI by HealthTap is a cognitive solution. It relies on individual patients’ medical profiles and knowledge gleaned from 105,000 physicians. It compiles a prioritized list of the symptoms and connects to a doctor if required. Now, experts are working on implementing cognitive solutions in enterprise systems. Some use cases are fraud detection using machine learning, predictive analytics solution, predicting oil spills in Oil and Gas production cycle etc.\r\nThe purpose of cognitive computing is the creation of computing frameworks that can solve complicated problems without constant human intervention. In order to implement cognitive function computing in commercial and widespread applications, Cognitive Computing consortium has recommended the following features for the computing systems:\r\n<span style=\"font-weight: bold; \">Adaptive.</span>This is the first step in making a machine learning based cognitive system. The solutions should mimic the ability of the human brain to learn and adapt from the surroundings. The systems can’t be programmed for an isolated task. It needs to be dynamic in data gathering, understanding goals, and requirements.\r\n<span style=\"font-weight: bold; \">Interactive.</span>Similar to brain the cognitive solution must interact with all elements in the system – processor, devices, cloud services and user. Cognitive systems should interact bi-directionally. It should understand human input and provide relevant results using natural language processing and deep learning. Some skilled intelligent chatbots such as Mitsuku have already achieved this feature.\r\n<span style=\"font-weight: bold; \">Iterative and stateful.</span>The system should “remember” previous interactions in a process and return information that is suitable for the specific application at that point in time. It should be able to define the problem by asking questions or finding an additional source. This feature needs a careful application of the data quality and validation methodologies in order to ensure that the system is always provided with enough information and that the data sources it operates on to deliver reliable and up-to-date input.\r\n<span style=\"font-weight: bold; \">Contextual.</span>They must understand, identify, and extract contextual elements such as meaning, syntax, time, location, appropriate domain, regulations, user’s profile, process, task, and goal. They may draw on multiple sources of information, including both structured and unstructured digital information, as well as sensory inputs (visual, gestural, auditory, or sensor-provided). ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Content_Analytics_Discovery_and_Cognitive_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":5587,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/oracle_logo.png","logo":true,"scheme":false,"title":"Oracle CX Cloud","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-cx-cloud","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"Leverage the built-in advanced technologies in Oracle’s suite of connected products. Understand your audience and deliver connected customer experiences (CX) through coordinated intelligence and personalized interactions. Deliver a smarter CX, because good enough is no longer good enough.\r\n<span style=\"font-weight: bold;\">Oracle Sales Cloud</span>\r\nOracle Sales Cloud leverages artificial intelligence (AI) to drive a proactive, data-driven sales operation that maximizes sales, productivity, and conversions.\r\n<span style=\"font-style: italic;\">Why Oracle Sales Cloud?</span>\r\nThis leading sales force automation (SFA) solution delivers a much lower total cost of ownership (TCO) thanks to AI-powered:\r\n<ul> <li>Next-step recommendations</li> <li>Smart call points</li> <li>Predictive lead scoring</li> <li>Opportunity guidance</li> </ul>\r\n<span style=\"font-weight: bold;\">Oracle Service Cloud</span>\r\nWith Oracle Service Cloud, SMBs can support their customers through a variety of channels, including low-cost self-service channels and next-generation contact centers.\r\n<span style=\"font-style: italic;\">Why Oracle Service Cloud?</span>\r\nComplete customer service solution that leverages deep-learning technologies to support:\r\n<ul> <li>Proactive engagement</li> <li>Highly personalized self-service</li> <li>Account health predictions for next-best service actions</li> </ul>\r\n<span style=\"font-weight: bold;\">Oracle Commerce Cloud</span>\r\nIncrease conversion rate, reduce overhead, and boost customer lifetime value (CLV) with Oracle Commerce Cloud. Smarter digital commerce awaits you.\r\n<span style=\"font-style: italic;\">Why Oracle Commerce Cloud?</span>\r\nExtensible SaaS platform that enables differentiated commerce experiences (for both B2B and B2C companies) through:\r\n<ul> <li>Highly personalized product recommendations</li> <li>Targeted, “smarter” product promotions</li> <li>Intelligent onsite search experiences</li> </ul>\r\n<span style=\"font-weight: bold;\">Oracle Loyalty Cloud</span>\r\nLeverage the value of loyalty. Record, recognize, and reward desired customer behavior with Oracle Loyalty Cloud. Turn high-cost new customers into profitable brand loyalists.\r\n<span style=\"font-style: italic;\">Why Oracle Loyalty Cloud?</span>\r\nConnected, easy-to-use loyalty platform that improves share-of-wallet and profitability.\r\n<ul> <li>See 360-degree member profile</li> <li>Match the right customer to the right loyalty program</li> <li>Unify experiences across entire business</li> </ul>\r\n<span style=\"font-weight: bold;\">Oracle CPQ Cloud</span>\r\nAccelerate sales and profitability by winning more deals through optimizing the configuration, quoting, and pricing (CPQ) process for your complex products and services.\r\n<span style=\"font-style: italic;\">Why Oracle CPQ Cloud?</span>\r\nManage the ever-increasing complexities and demands on your growing business through:\r\n<ul> <li>Tailored product offerings with consolidated, automatic, real-time configuration rules</li> <li>Better pricing discipline and margin management</li> <li>Enhanced sales process visibility</li> </ul>","shortDescription":"Oracle CX Cloud connects every customer touchpoint to maximize sales channel use, improve lead conversion, quickly resolve customer inquiries, enhance customer loyalty, and increase revenue/margins.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":19,"sellingCount":13,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle CX Cloud","keywords":"","description":"Leverage the built-in advanced technologies in Oracle’s suite of connected products. Understand your audience and deliver connected customer experiences (CX) through coordinated intelligence and personalized interactions. Deliver a smarter CX, because good eno","og:title":"Oracle CX Cloud","og:description":"Leverage the built-in advanced technologies in Oracle’s suite of connected products. Understand your audience and deliver connected customer experiences (CX) through coordinated intelligence and personalized interactions. Deliver a smarter CX, because good eno","og:image":"https://old.roi4cio.com/fileadmin/user_upload/oracle_logo.png"},"eventUrl":"","translationId":5588,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":3,"title":"CRM"}],"testingArea":"","categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called "at home customer services" or "at home customer support."\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed. </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":5870,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/oracle_logo.png","logo":true,"scheme":false,"title":"Oracle Beehive","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-beehive","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<p><span style=\"font-weight: bold;\">Oracle BeehiveOnline</span> helps groups within Oracle share information and better collaborate with partners and customers.</p>\r\n<p>In a scalable and secure environment, Oracle BeehiveOnline offers a range of integrated collaboration services including team workspaces, shared document repositories, scheduling, web conferencing and more. It improves team productivity, boosts the speed and quality of decision making, and improves the reuse of information.</p>","shortDescription":"Oracle Beehive is a collaboration platform software developed by Oracle Corporation that combines email, team collaboration, instant messaging, and conferencing in a single solution.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":2,"sellingCount":9,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Beehive","keywords":"","description":"<p><span style=\"font-weight: bold;\">Oracle BeehiveOnline</span> helps groups within Oracle share information and better collaborate with partners and customers.</p>\r\n<p>In a scalable and secure environment, Oracle BeehiveOnline offers a range of integrated col","og:title":"Oracle Beehive","og:description":"<p><span style=\"font-weight: bold;\">Oracle BeehiveOnline</span> helps groups within Oracle share information and better collaborate with partners and customers.</p>\r\n<p>In a scalable and secure environment, Oracle BeehiveOnline offers a range of integrated col","og:image":"https://old.roi4cio.com/fileadmin/user_upload/oracle_logo.png"},"eventUrl":"","translationId":5871,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":124,"title":"Collaboration Applications"}],"testingArea":"","categories":[{"id":267,"title":"Collaborative Applications","alias":"collaborative-applications","description":" <span style=\"font-weight: bold; \">Collaborative applications, </span>collaborative software or groupware is application software designed to help people involved in a common task to achieve their goals. One of the earliest definitions of collaborative software is "intentional group processes plus software to support them".\r\nIn terms of the level of interaction it allows, collaborative software may be divided into: real-time collaborative editing (RTCE) platforms that allow multiple users to engage in live, simultaneous and reversible editing of a single file, like document collaboration app, and version control (also known as revision control and source control) platforms, which allow separate users to make parallel edits to a file, while preserving every saved edit by every user as multiple files (that are variants of the original file). The use of collaborative software in the work space creates a collaborative working environment (CWE). \r\n<span style=\"font-weight: bold; \">There are three main categories</span> of collaboration software based on their functional capabilities. Knowing how does collaboration software work can be gleaned from the tools employed.<br /><span style=\"font-weight: bold; \">Communication.</span> Helps in the exchange of communication between groups. The most common communication tools that are used are systems and applications for email hosting, file sharing, project management and a website or online collaboration applications platform that can be readily accessed. Research findings have shown that file sharing is the most common and needed feature in collaboration software. <span style=\"font-weight: bold; \">Example tools:</span> email, voicemail, instant messaging, VoIP or video calls.\r\n<span style=\"font-weight: bold; \">Conferencing.</span> Allows real-time collaboration among members. Groupware software tools make possible real-time discussions among project members through a virtual meeting room with a moderator who oversees the sharing of information. These web based collaboration applications meetings are helpful when there are important matters to be decided on by project members who are in various locations. <span style=\"font-weight: bold; \">Example tools:</span> video conferencing, IM conferencing, online forums, social media group chats, community boards, application sharing.\r\n<span style=\"font-weight: bold; \">Coordination.</span> Assists in group activities, schedule and deliverables. Coordination software solutions are used for complex interdependent tasks to realize a common goal. Typical business collaboration app suits for time management, project management and online proofing so that team members are aware of deadlines, are properly coordinated, and can monitor the status of projects. <span style=\"font-weight: bold; \">Example tools:</span> calendars, time trackers, spreadsheets, client portals, alerts and status updates<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\">What does collaboration software do?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Internal Communication System.</span> Teams need an efficient communication system to be able to stay on task and not miss crucial aspects of ongoing projects. With many tools built into web based collaboration apps that allow all forms of communication – email, IM, voice, video – as well as mechanisms to review and retrieve conversations and discussions, team members are assured of uninterrupted coordination and kept in sync.</li><li><span style=\"font-weight: bold; \">File Sharing.</span> Like communication, the ability to share files, documents, data and all other forms of media is one of the most important features of collaboration software. Many groupware now carry robust document management systems, providing you and your team members a convenient means to share, access, view and retrieve files</li><li><span style=\"font-weight: bold; \">Content Creation.</span> Several all-in-one collaboration platforms offer content creation functionality that allows producing and publishing content both for internal and external audiences. This is useful for inbound marketing activities like creating blogs and informative content to attract new audience and enhance your business’ online presence.</li><li><span style=\"font-weight: bold; \">Powerful Search.</span> Finding old files, previous conversation or past blog post are facilitated by the robust search feature of web based collaboration software. What was previously a time-consuming process, now you can use tags and search filters to find what you’re looking for in quickly and efficiently.</li><li><span style=\"font-weight: bold; \">Personal and Group Calendars.</span> Keeping track of numerous meetings, events and other important matters that need your attention is a sure headache-inducer. Personal as well as group calendars are integral features in most collaborative platforms and mobile collaboration apps to help you and your team members stay attuned, involved and present at all times, wherever they may be.</li></ul>\r\n<h1 class=\"align-center\">What are the benefits of collaboration software? </h1>\r\nThere are a number of benefits of collaboration software that can result in more efficient and effective completion of tasks and goals. Understanding what does a collaboration software do will help you justify its implementation in your organization and bolster its adoption with your employees. The successful execution of good collaboration software will afford you many advantages. Why use collaboration software? Here are four good reasons why.\r\n<ul><li><span style=\"font-weight: bold; \">Save time</span> – Time is gold, and in a business that is tantamount to money. The more you save time, the more you save on unwanted expenses, and the better it is for your organization. Collaboration among employees makes possible the quicker completion of end goals that wouldn’t otherwise be achievable in other ways. Embracing collaboration methods cuts disparate, uncoordinated work on a particular project from different contributing members and saves not only time but also resources and efforts. If you are looking to cut costs on projects, collaboration software can help in that respect.</li><li><span style=\"font-weight: bold; \">Enhance project management</span> – Keeping a handle on a project, a team and its members and their progress are never easy to work. Coordination and communication are of paramount importance if you want a project completed. Collaboration is one of the most optimal means to guarantee that you get the most out of your team. It opens lines of communication and makes sure everything is on track in order to avoid mistakes and confusion that can delay projects.</li><li><span style=\"font-weight: bold; \">Strengthen team relationships</span> – One sure-fire way to build effective working relationships among employees is to have them work together to complete tasks and projects. Collaboration programs are designed to do that, making it easy for teams to work almost like a concerted unit with a singular purpose. This makes teams comfortable and confident in working with one another when it comes to completing common objectives.</li><li><span style=\"font-weight: bold; \">Improve organization</span> – The process of keeping things and tasks in order has always been a problem for businesses. It is typical to lose track of what has been done and what needs to be done in project workflows simply because everything is a mess. Collaborative programs assist in maintaining order and managing the stages in workflows through open communication and coordination among concerned individuals and team.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Collaborative_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1533,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Z9Ik6huVSQC0sSJf8To4.png","logo":true,"scheme":false,"title":"Oracle Cloud Infrastructure (OCI)","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-cloud-infrastructure-oci","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<p>The basic capabilities of IaaS Oracle Cloud will help you quickly increase the productivity of your business. Oracle Cloud Infrastructure (OCI) combines the benefits of a public cloud (on-demand access, self-service, scalability, payment as it is used) with the benefits that are commonly associated with local environments (manageability, predictability and control). OCI is based on a large-scale high-speed network connecting cloud servers with high-performance local, block and object storage. The cloud platform they create provides the highest speed of traditional and distributed applications, as well as high availability of databases. The architecture of OCI is able to support both the applications used in your business today, and the applications that you will develop tomorrow.</p>","shortDescription":"Infrastructure as a service in Oracle Cloud is a set of basic capabilities, such as: elastic calculations, data storage, network resources, equipment as a service, migration tools, etc.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":13,"sellingCount":2,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Cloud Infrastructure (OCI)","keywords":"","description":"<p>The basic capabilities of IaaS Oracle Cloud will help you quickly increase the productivity of your business. Oracle Cloud Infrastructure (OCI) combines the benefits of a public cloud (on-demand access, self-service, scalability, payment as it is used) with","og:title":"Oracle Cloud Infrastructure (OCI)","og:description":"<p>The basic capabilities of IaaS Oracle Cloud will help you quickly increase the productivity of your business. Oracle Cloud Infrastructure (OCI) combines the benefits of a public cloud (on-demand access, self-service, scalability, payment as it is used) with","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Z9Ik6huVSQC0sSJf8To4.png"},"eventUrl":"","translationId":1534,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":21,"title":"Cloud - IaaS"}],"testingArea":"","categories":[{"id":39,"title":"IaaS - Infrastructure as a Service","alias":"iaas-infrastructure-as-a-service","description":"<span style=\"font-weight: bold;\">Infrastructure as a service</span> (IaaS) are online services that provide high-level APIs used to dereference various low-level details of underlying network infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc. A hypervisor, such as Xen, Oracle VirtualBox, Oracle VM, KVM, VMware ESX/ESXi, or Hyper-V, LXD, runs the virtual machines as guests. Pools of hypervisors within the cloud operational system can support large numbers of virtual machines and the ability to scale services up and down according to customers' varying requirements.\r\nTypically IaaS solutions involve the use of a cloud orchestration technology like Open Stack, Apache Cloudstack or Open Nebula. This manages the creation of a virtual machine and decides on which hypervisor (i.e. physical host) to start it, enables VM migration features between hosts, allocates storage volumes and attaches them to VMs, usage information for billing and lots more.\r\nAn alternative to hypervisors are Linux containers, which run in isolated partitions of a single Linux kernel running directly on the physical hardware. Linux cgroups and namespaces are the underlying Linux kernel technologies used to isolate, secure and manage the containers. Containerisation offers higher performance than virtualization, because there is no hypervisor overhead. Also, container capacity auto-scales dynamically with computing load, which eliminates the problem of over-provisioning and enables usage-based billing.\r\nIaaS clouds often offer additional resources such as a virtual-machine disk-image library, raw block storage, file or object storage, firewalls, load balancers, IP addresses, virtual local area networks (VLANs), and software bundles.\r\nAccording to the Internet Engineering Task Force (IETF), the most basic cloud-service model is that of providers offering IT infrastructure – virtual machines and other resources – as a service to subscribers.\r\nIaaS cloud providers supply these resources on-demand from their large pools of equipment installed in data centers. For wide-area connectivity, customers can use either the Internet or carrier clouds (dedicated virtual private networks). To deploy their applications, cloud users install operating-system images and their application software on the cloud infrastructure. In this model, the cloud user patches and maintains the operating systems and the application software. Cloud infrastructure providers typically bill IaaS services on a utility computing basis: cost reflects the amount of resources allocated and consumed.","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Infrastructure as a Service Benefits </span></h1>\r\n<span style=\"font-weight: bold; \">Cost savings:</span> An obvious benefit of moving to the managed IaaS model is lower infrastructure costs. No longer do organizations have the responsibility of ensuring uptime, maintaining hardware and networking equipment, or replacing old equipment. IaaS technology also saves enterprises from having to buy more capacity to deal with sudden business spikes. Organizations with a smaller IT infrastructure generally require a smaller IT staff as well. The pay-as-you-go model also provides significant cost savings. \r\n<span style=\"font-weight: bold; \">Scalability and flexibility:</span> One of the greatest benefits of IaaS is the ability to scale up and down quickly in response to an enterprise’s requirements. Infrastructure as a Service providers generally have the latest, most powerful storage, servers and networking technology to accommodate the needs of their customers. This on-demand scalability provides added flexibility and greater agility to respond to changing opportunities and requirements. \r\n<span style=\"font-weight: bold; \">Faster time to market:</span> Competition is strong in every sector, and time to market is one of the best ways to beat the competition. Because IaaS vendors elasticity and scalability, organizations can ramp up and get the job done (and the product or service to market) more rapidly.\r\n<span style=\"font-weight: bold; \">Support for DR, BC and high availability:</span> While every enterprise has some type of disaster recovery plan, the technology behind those plans is often expensive and unwieldy. Organizations with several disparate locations often have different disaster recovery and business continuity plans and technologies, making management virtually impossible.\r\n<span style=\"font-weight: bold; \">Focus on business growth:</span> Time, money and energy spent making technology decisions and hiring staff to manage and maintain the technology infrastructure is time not spent on growing the business. By moving infrastructure to a global infrastructure services, organizations can focus their time and resources where they belong, on developing innovations in applications and solutions.\r\n<h1 class=\"align-center\">IaaS, PaaS and SaaS: What’s the Difference?</h1>\r\nPlatform as a Service (PaaS) is the next step up from IaaS products, where the provider also supplies the operating environment including the operating system, application services, middleware and other ‘runtimes’ for cloud users. It’s used for development environments where the business can focus on creating an app but wants someone else to maintain the deployment platform. It means you have much simpler workloads but you can’t necessarily be as flexible as you want.\r\nAt the highest level of orchestration is Software as a Service. In SaaS infrastructure applications are accessed on demand. Here you just open your browser and go, consuming software rather than installing and running it. A user simply logs on to access the provider’s application. Users can decide how the app will work but pretty much everything else is the responsibility of the software provider.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":2082,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/oracle_logo.png","logo":true,"scheme":false,"title":"Oracle Cloud Applications","vendorVerified":0,"rating":"2.40","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-cloud-applications","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"Oracle Cloud Applications are complete, future-proof, and trusted, enabling modern business transformations. With Oracle Applications, create differentiated products and services, enter new markets and respond to global demand, delight customers and drive loyalty, all while infusing business and IT operations with adaptive intelligence, standardized business processes, at lower cost and complexity.\r\nOracle Cloud is built for your entire business, with applications that you can consume as your business grows. With Oracle, you can start at the edge or perform a complete transformation.\r\n<ul><li>Applications (SaaS): Oracle offers the most complete, innovative, and proven cloud suite of SaaS applications that enable customers to transform their business with the latest intelligent technologies such as AI and machine learning.</li><li>Data (DaaS): Oracle Data Cloud provides data from a wide variety of Oracle and third-party sources, which can be used by sales and marketing to produce better business outcomes.</li><li>Platform (PaaS): Oracle offers the broadest range of PaaS services in the industry, which enable developers, IT professionals, and business leaders to develop, extend, and secure applications that leverage advanced analytics.</li><li>Infrastructure (IaaS): Oracle offers the highest performance, lowest cost IaaS in the industry, enabling customers to run their application workloads in the Oracle Cloud.</li></ul>\r\nOracle's complete suite is built on a single data model that connects end-to-end business processes and helps customers transform their business with intelligence.\r\n<ul><li>Oracle empowers all sizes of companies, from startups to global enterprises.</li><li>Choose from more than 1,000 cloud applications, translated to 35 languages and used in 175 countries. </li></ul>\r\n<span style=\"font-weight: bold;\">Oracle Delivers Continuous Innovation to FUTURE PROOF Your Investment</span>\r\nBacked by 40,000 cloud developers and 17,000+ technology patents, Oracle defines innovation.\r\n<ul><li>Enhance your business IQ with adaptive intelligence. With decision science and machine learning embedded directly into business processes, business leaders can focus on managing their business outcomes rather than managing new technology. Examples include dynamic demand forecasts (SCM), personalized offers (CX), adaptive buy signals (ERP), and optimal candidates (HCM).</li><li>Utilize Internet of Things (IoT) cloud offerings to increase existing business application value with intelligent data and predictive analytics.</li><li>Leverage Oracle's mobile apps to manage the business and increase productivity while improving employee work-life balance through location flexibility.</li><li>In addition, use Oracle's integrated cloud tools to extend or build new business processes.</li></ul>\r\n<span style=\"font-weight: bold;\">Oracle Offers a TRUSTED Cloud Platform</span>\r\nMore than 25,000 business customers rely on Oracle's cloud every day—29+ million weekly active users and 57+ billion daily transactions.\r\nOracle is designed to be secure at every layer—role-based access, global access controls, backup and redundancy, local data residency, 24x7 Oracle security experts, data center man traps, and biometric IDs.\r\n<ul><li>UBS securely delivers HR services to its 60,000 employees worldwide</li></ul>\r\n<span style=\"font-weight: bold;\">Oracle modernizes and standardizes business processes in most countries across the globe.</span>\r\n<ul><li>HSBC streamlined and secured global business processes across in 72 countries.</li><li>Esterline consolidated 120+ ledgers, 12 currencies, and 30 chart of accounts.</li></ul>\r\n<span style=\"font-weight: bold;\">Oracle delivers results—on time and on budget.</span>\r\n<ul><li>GE Digital went live on Enterprise Resource Planning Cloud in 5 months</li><li>FEMSA Logistica went live on Supply Chain Management Cloud in 12 weeks</li><li>Blackboard went live on Human Capital Management Cloud in 6 months</li><li>ClubMed went live on Service Cloud in 12 weeks</li></ul>\r\nLeverage shared expertise through one of the largest, most vibrant communities of customers and partners.","shortDescription":"Oracle Cloud Applications with more than 1,000 cloud applications, translated to 35 languages are built for your entire business, with applications that you can consume as your business grows.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":16,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Cloud Applications","keywords":"","description":"Oracle Cloud Applications are complete, future-proof, and trusted, enabling modern business transformations. With Oracle Applications, create differentiated products and services, enter new markets and respond to global demand, delight customers and drive loya","og:title":"Oracle Cloud Applications","og:description":"Oracle Cloud Applications are complete, future-proof, and trusted, enabling modern business transformations. With Oracle Applications, create differentiated products and services, enter new markets and respond to global demand, delight customers and drive loya","og:image":"https://old.roi4cio.com/fileadmin/user_upload/oracle_logo.png"},"eventUrl":"","translationId":2083,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":39,"title":"IaaS - Infrastructure as a Service","alias":"iaas-infrastructure-as-a-service","description":"<span style=\"font-weight: bold;\">Infrastructure as a service</span> (IaaS) are online services that provide high-level APIs used to dereference various low-level details of underlying network infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc. A hypervisor, such as Xen, Oracle VirtualBox, Oracle VM, KVM, VMware ESX/ESXi, or Hyper-V, LXD, runs the virtual machines as guests. Pools of hypervisors within the cloud operational system can support large numbers of virtual machines and the ability to scale services up and down according to customers' varying requirements.\r\nTypically IaaS solutions involve the use of a cloud orchestration technology like Open Stack, Apache Cloudstack or Open Nebula. This manages the creation of a virtual machine and decides on which hypervisor (i.e. physical host) to start it, enables VM migration features between hosts, allocates storage volumes and attaches them to VMs, usage information for billing and lots more.\r\nAn alternative to hypervisors are Linux containers, which run in isolated partitions of a single Linux kernel running directly on the physical hardware. Linux cgroups and namespaces are the underlying Linux kernel technologies used to isolate, secure and manage the containers. Containerisation offers higher performance than virtualization, because there is no hypervisor overhead. Also, container capacity auto-scales dynamically with computing load, which eliminates the problem of over-provisioning and enables usage-based billing.\r\nIaaS clouds often offer additional resources such as a virtual-machine disk-image library, raw block storage, file or object storage, firewalls, load balancers, IP addresses, virtual local area networks (VLANs), and software bundles.\r\nAccording to the Internet Engineering Task Force (IETF), the most basic cloud-service model is that of providers offering IT infrastructure – virtual machines and other resources – as a service to subscribers.\r\nIaaS cloud providers supply these resources on-demand from their large pools of equipment installed in data centers. For wide-area connectivity, customers can use either the Internet or carrier clouds (dedicated virtual private networks). To deploy their applications, cloud users install operating-system images and their application software on the cloud infrastructure. In this model, the cloud user patches and maintains the operating systems and the application software. Cloud infrastructure providers typically bill IaaS services on a utility computing basis: cost reflects the amount of resources allocated and consumed.","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Infrastructure as a Service Benefits </span></h1>\r\n<span style=\"font-weight: bold; \">Cost savings:</span> An obvious benefit of moving to the managed IaaS model is lower infrastructure costs. No longer do organizations have the responsibility of ensuring uptime, maintaining hardware and networking equipment, or replacing old equipment. IaaS technology also saves enterprises from having to buy more capacity to deal with sudden business spikes. Organizations with a smaller IT infrastructure generally require a smaller IT staff as well. The pay-as-you-go model also provides significant cost savings. \r\n<span style=\"font-weight: bold; \">Scalability and flexibility:</span> One of the greatest benefits of IaaS is the ability to scale up and down quickly in response to an enterprise’s requirements. Infrastructure as a Service providers generally have the latest, most powerful storage, servers and networking technology to accommodate the needs of their customers. This on-demand scalability provides added flexibility and greater agility to respond to changing opportunities and requirements. \r\n<span style=\"font-weight: bold; \">Faster time to market:</span> Competition is strong in every sector, and time to market is one of the best ways to beat the competition. Because IaaS vendors elasticity and scalability, organizations can ramp up and get the job done (and the product or service to market) more rapidly.\r\n<span style=\"font-weight: bold; \">Support for DR, BC and high availability:</span> While every enterprise has some type of disaster recovery plan, the technology behind those plans is often expensive and unwieldy. Organizations with several disparate locations often have different disaster recovery and business continuity plans and technologies, making management virtually impossible.\r\n<span style=\"font-weight: bold; \">Focus on business growth:</span> Time, money and energy spent making technology decisions and hiring staff to manage and maintain the technology infrastructure is time not spent on growing the business. By moving infrastructure to a global infrastructure services, organizations can focus their time and resources where they belong, on developing innovations in applications and solutions.\r\n<h1 class=\"align-center\">IaaS, PaaS and SaaS: What’s the Difference?</h1>\r\nPlatform as a Service (PaaS) is the next step up from IaaS products, where the provider also supplies the operating environment including the operating system, application services, middleware and other ‘runtimes’ for cloud users. It’s used for development environments where the business can focus on creating an app but wants someone else to maintain the deployment platform. It means you have much simpler workloads but you can’t necessarily be as flexible as you want.\r\nAt the highest level of orchestration is Software as a Service. In SaaS infrastructure applications are accessed on demand. Here you just open your browser and go, consuming software rather than installing and running it. A user simply logs on to access the provider’s application. Users can decide how the app will work but pretty much everything else is the responsibility of the software provider.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS.png"},{"id":52,"title":"SaaS - software as a service","alias":"saas-software-as-a-service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as "on-demand software", and was formerly referred to as "software plus services" by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term "Software as a Service" (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure. While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies. Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\"> </p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png"},{"id":53,"title":"DaaS - Desktop as a Service","alias":"daas-desktop-as-a-service","description":"<span style=\"font-weight: bold; \">DaaS (Desktop as a service)</span> is a cloud computing offering in which a third party hosts the back end of a virtual desktop infrastructure (VDI) deployment.\r\nWith DaaS services, desktop operating systems run inside virtual machines on servers in a cloud provider's data center. All the necessary support infrastructure, including storage and network resources, also lives in the cloud. As with on-premises VDI, a DaaS providers stream virtual desktops over a network to a customer's endpoint devices, where end users may access them through client software or a web browser.\r\nThough it sounds a lot like VDI, there is a vital difference between DaaS and VDI. VDI refers to when virtual desktops are served through on-premise servers maintained by in-house IT teams. It’s the traditional way to deploy and manage virtual desktops. But since it’s on-premise, VDI technology technology must be maintained, managed, and upgraded in-house whenever necessary.\r\nDaaS service on the other hand, is a cloud-based virtual desktop solution that separates virtual desktops from on-premise servers, enabling brands to leverage a third-party hosting provider. It’s like VDI, but in the cloud instead of in the back of the office. \r\nHowever, it’s not necessary to choose one or the other. These two approaches can complement each other. Some users prefer to have a DaaS desktop overlay of their VDI deployment. For example, the Desktop as a Service providers allow the user to modernize legacy applications with zero code refactoring. Not all legacy Windows apps perform well in a DaaS environment, due to latency or hardware requirements. \r\nThe modern workplace requires agility, leading to many companies embracing mobile working and Bring Your Own Device (BYOD) policies against a backdrop of increased concern about security risk, compliance requirements and the ever-present need to reduce overheads. This is why, over a decade after analysts predicted the rise of remote desktop as a service, it is now finally being taken up in volume.\r\nBy adopting Desktop as a Service, companies can address the issues associated with end-user computing while giving their staff more freedom and increasing productivity. The pain associated with managing a multitude of devices, including those not supplied by the company, is eliminated. While remaining compliant, companies can greatly reduce risks. ","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">How does desktop as a service work?</span></h1>\r\nDaaS architecture is multi-tenant, and organizations purchase the service through a subscription model -- typically based on the number of virtual desktop instances used per month.\r\nIn the desktop-as-a-service delivery model, the cloud computing provider manages the back-end responsibilities of data storage, backup, security and upgrades. While the provider handles all the back-end infrastructure costs and maintenance, customers usually manage their own virtual desktop images, applications and security, unless those desktop management services are part of the subscription.\r\nTypically, an end user's personal data is copied to and from their virtual desktop during logon and logoff, and access to the desktop is device-, location- and network-independent.\r\n<h1 class=\"align-center\">The benefits of Desktop as a Service</h1>\r\nMany organisations are undergoing digital transformation, and modernising the workplace is often a stream within the wider strategy. In order to manage remote and multi-device workforces using DaaS, you should think about the following seven benefits and how this will change, and hopefully improve, your currently way of working.\r\n<span style=\"font-weight: bold;\">The modern workplace.</span> Digital transformation is redefining what we think about the workplace. At the heart of this evolution is technology and the introduction of digital-first natives into the workplace. Allowing staff to work remotely, through DaaS in cloud and via their own devices is a surefire way to attract and retain the best talent.\r\n<span style=\"font-weight: bold;\">Cost.</span> As with many cloud initiatives, DaaS pricing moves from CAPEX to OPEX, leaving you more cash in the bank to spend on growing your business. Per desktop pricing enables you to know exactly what workforce expansion will cost the IT department, removing unforeseen infrastructure or hardware purchases as this is handled by the provider, who bundle everything in with the price of each desktop.Virtual machines use the compute power of the data centre rather than their local machines, placing less demand on the endpoint. <span style=\"font-weight: bold;\"></span>\r\n<span style=\"font-weight: bold;\">Scalability</span>. Due to the ‘...as a service’ delivery model, DaaS platform enables you to add user workstations fast and easily. This is particularly handy when your organisation utilises contract resource or temporary project teams, as there’s no hardware to procure, meaning you have the flexibility to create a desktop almost instantly and delete it when no longer required. This also puts you in control.\r\n<span style=\"font-weight: bold;\">Control.</span> DaaS helps you manage the risks that naturally come with giving your staff the freedom to work anywhere and on any device. It enables you to control the essentials such as data access and compliance without being overly restrictive. You no longer have to worry about what data is held on a user’s device as the data remains in the data centre at all times. This gives you control over all company assets because access can be revoked with the touch of a button.\r\n<span style=\"font-weight: bold;\">Management.</span> With an increasingly dispersed workforce, rolling out new applications or patching existing software has become more of a logistical problem than a technical one. Trying to coordinate people bringing in physical devices to be patched is a real issue for many companies, something which is eliminated completely with DaaS. You operate on one central image (or a small number of images based on persona), a change is made once, and everyone is on the latest version. It removes the need to standardise builds of end-user compute hardware as DaaS applications will run on almost any device no matter its configuration.\r\n<span style=\"font-weight: bold;\">Security.</span> DaaS moves the security risk from hundreds of end-user devices and put it all into the controlled and managed environment of a data centre. Lost or stolen laptops no longer provide a security risk. No data is on the local machine. As DaaS removes the need to create VPNs to access applications and data held by the company it also removes the problem of users trying to bypass the security in the belief that it will make their life easier. 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