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Founded in 1842, People’s United Bank offers commercial and retail banking through a network of over 400 retail locations in Connecticut, New York, Massachusetts, Vermont, New Hampshire, and Maine, as well as wealth management and insurance solutions. The company also provides specialized commercial services to customers nationwide.\r\nOur story reflects not only our more than 175-year banking history but also our values, attitudes, and way of doing business. These values inspire our delivery of service, products, and solutions. Knowledge, hands-on know-how, and a friendly, local approach to working with customers set People’s United Bank in motion. 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Virtually every banking institution has some form of online banking, available both on desktop versions and through mobile apps.\r\nWith online banking, consumers aren't required to visit a bank branch to complete most of their basic banking transactions. They can do all of this at their own convenience, wherever they want—at home, at work, or on the go.\r\nOnline banking requires a computer or other device, an internet connection, and a bank or debit card. In order to access the service, clients need to register for their bank's online banking service. In order to register, they need to create a password. Once that's done, they can use the service to do all their banking.\r\nBanking transactions offered online vary by the institution. Most banks generally offer basic services such as transfers and bill payments. Some banks also allow customers to open up new accounts and apply for credit through online banking portals. Other functions may include ordering checks, putting stop payments on checks, or reporting a change of address.\r\nChecks can now be deposited online through a mobile app. The customer simply enters the amount before taking a photo of the front and back of the check to complete the deposit.\r\nOnline banking does not permit the purchase of traveler's checks, bank drafts, certain wire transfers, or the completion of certain credit applications like mortgages. These transactions still need to take place face-to-face with a bank representative.","materialsDescription":" <span style=\"font-weight: bold;\">What are the advantages of online banking?</span>\r\nConvenience is a major advantage of online banking. Basic banking transactions such as paying bills and transferring funds between accounts can easily be done 24 hours a day, seven days a week, wherever a consumer wishes.\r\nOnline banking is fast and efficient. Funds can be transferred between accounts almost instantly, especially if the two accounts are held at the same institution. Consumers can open and close a number of different accounts online, from fixed deposits to recurring deposit accounts that typically offer higher rates of interest.\r\nConsumers can also monitor their accounts regularly closely, allowing them to keep their accounts safe. Around-the-clock access to banking information provides early detection of fraudulent activity, thereby acting as a guardrail against financial damage or loss.\r\n<span style=\"font-weight: bold;\">What are the disadvantages of Online Banking?</span>\r\nFor a novice online banking customer, using systems for the first time may present challenges that prevent transactions from being processed, which is why some consumers prefer face-to-face transactions with a teller.\r\nOnline banking doesn't help if a customer needs access to large amounts of cash. While he may be able to take a certain amount at the ATM — most cards come with a limit—he will still have to visit a branch to get the rest.\r\nAlthough online banking security is continually improving, such accounts are still vulnerable when it comes to hacking. Consumers are advised to use their own data plans, rather than public Wi-Fi networks when using online banking, to prevent unauthorized access.\r\nAdditionally, online banking is dependent on a reliable Internet connection. 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Quality and compliance software are used to promote compliance with standards and specifications for operational processes and procedures. HMI software is a form of manufacturing operations management (MOM) software that enables operators to manage industrial and process control machinery using a computer-based interface.\r\nAdvancements in technology and market demands are enabling new capabilities in MOM software platforms, gradually closing gaps in end-user needs.\r\n<ul><li>Collaboration Capabilities: Collaboration and workflow services support people-to-people, people-to-systems, and systems-to-systems interactions, enforcing procedures and rules while flexibly adapting to real-time situations with alternate workflows and processes.</li><li>Security Services: Future manufacturing platforms will leverage common security services that determine roles, responsibilities, authorities, and access across all systems and application functions while fitting into corporate IT security schemes.</li><li>Asset & Production Model: Future manufacturing platforms will have a unified asset and production model that supports all of the interrelationships between physical production equipment, facilities, inventory/materials, and people, as well as production definitions such as the manufacturing bill of materials, productions orders, etc. This contrasts with older systems that either had subsets of these interrelationships across multiple databases or could not effectively deal with federating across multiple systems of record.</li><li>Operations Database & Historians: Evolving from older systems that had separate historians and production databases that were difficult to correlate across, service-based platforms will have a unified operations database and historian. This will capture and aggregate all time-series and production event information surrounding everything involved in each product and production run with a full genealogy of components and materials, related performance information, and federation across other systems and devices of record.</li><li>Visualization and Mobility: Today, different MOM applications support different graphical user interfaces, Web interfaces, specific mobile applications, etc. The future manufacturing platform will provide common visualization and mobility for a consistent user interface experience across different form factors, supporting dedicated and mobile workers that are orchestrated by consistent workflows and procedures.</li><li>Smaller and Focused 'Apps': Today’s monolithic systems and applications have too many interdependencies of databases, operate inconsistently, and are not inherently integrated. Being able to take advantage of many of the common software platform services described above, modular apps will be significantly smaller, simpler, and focused. These apps will be much lighter weight in functionality, and, as a result, significantly easier and faster to develop.</li></ul>","materialsDescription":" <span style=\"font-weight: bold;\">What is a manufacturing operating system?</span>\r\nA Manufacturing Execution System manages manufacturing operations such as product production rules, bill of materials, recipe data (product definition), resource management, scheduling, work batching (JiT Just in Time manufacturing), production data/logs, production performance, and some analysis.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Operations_and_Manufacturing_Applications_1_.png","alias":"operations-and-manufacturing-applications"},"287":{"id":287,"title":"Services Operations Management","description":" <span style=\"font-weight: bold; \">Operations management for services</span> has the functional responsibility for producing the services of an organization and providing them directly to its customers. Operation management process specifically deals with decisions required by operations managers for simultaneous production and consumption of an intangible product. \r\nService operations management is concerned with the process, people, information and the system that produces and delivers the service. It differs from operations management in general, since the processes of service organizations differ from those of manufacturing organizations.\r\nThere are six types of service operations management decisions made by operations managers in service organizations: <span style=\"font-weight: bold; \">process,</span> <span style=\"font-weight: bold; \">quality management,</span> <span style=\"font-weight: bold; \">capacity & scheduling,</span> <span style=\"font-weight: bold; \">inventory,</span> <span style=\"font-weight: bold; \">service supply chain</span> and <span style=\"font-weight: bold; \">information technology.</span> \r\n<span style=\"font-weight: bold; \">Process</span> decisions include the physical processes and the people that deliver the services to the customer. A service process consists of all the routines, tasks and steps that are used to deliver service to customers along with the jobs and training for service employees. There are many ways to organize a process to provide customer service in an effective and efficient manner to deliver the service-product bundle\r\n<span style=\"font-weight: bold; \">Quality management. </span>Quality management practices for services have much in common with manufacturing, despite the fact that the product is intangible. They begin with defining and measuring the customer's needs (e.g. using SERVQUAL). Any service that does not meet a customer's need is considered a defect. Then these approaches seek to reduce defects through statistical methods, cause-and-effect analysis, problem solving teams, and involvement of employees. They focus on improving the processes that underlie production of the service.\r\n<span style=\"font-weight: bold; \">Capacity and scheduling. </span><span style=\"font-style: italic; \">Forecasting</span> demand is a prerequisite for managing capacity and scheduling. Forecasting demand often uses big data to predict customer behavior. The data comes from scanners at retail locations or other service locations. In some cases traditional time series methods are also used to predict trends and seasonality.\r\n<span style=\"font-style: italic; \">Capacity planning </span>is quite different between manufacturing and services given that service cannot be stored or shipped to another location. As a result, location of services is very dispersed to be near the customer. \r\n<span style=\"font-weight: bold; \">Inventory management and contro</span>l is needed in service operations with facilitating goods. Almost every service uses some amount of facilitating goods. The presence of facilitating goods is critical in retail and wholesale operations but these operations don't manufacture anything, rather they distribute goods and provide service while doing it. \r\n<span style=\"font-weight: bold; \">Service supply chains</span> for service operations are critical to supply facilitating goods. A typical hospital supply chain is an example. A hospital will use many goods from suppliers to construct and furnish the building. During day-to-day operation of the hospital, inventories of supplies will be held for the operating rooms and throughout the building. The pharmacy will hold drugs and the kitchen will need supplies of food. \r\n<span style=\"font-weight: bold; \">Information technology.</span>Providing information and knowledge directly to consumers, service at a distance. Internal information systems now provide an array of management information to help managers make better decisions.","materialsDescription":"<h1 class=\"align-center\"> Main Benefits of Operations Management</h1>\r\n<span style=\"font-weight: bold; \">Profitability Management.</span> With proper operations management planning, executives are able to rely on the activity and find ways to come up with new ideas on how to potentially increase sales. With an experienced operations manager, monitoring revenue and expenses becomes much easier and can dive into statements of income and profitability trends. \r\n<span style=\"font-weight: bold;\">Competitive Advantage and Incident Management for operations.</span> A business that can manage their operations can get a handle on any key internal and external factors. Internal factors can include operating policies, average attrition rate, and intellectual capital. External factors pertain to the state of economy and any rival strategies.\r\n<span style=\"font-weight: bold; \">Regulatory Compliance.</span> Operations management is concerned with analyzing operating activities. This enables corporate management to rid themselves of the days of considerably large government fines and adverse regulatory decisions. The heads of the department are able to set adequate internal controls to ensure that tasks are performed in a lawful manner.<br /><span style=\"font-weight: bold; \">Manufacturing Edge.</span> Changing or improving the way a good is produced can save a facility a large sum of money in the long run. With operations management, you are able to change or improve the way a product is made, as well as how to store raw materials more effectively. This extremely advantageous benefit aids the manufacturer through preventing a deterioration in affordability of debt. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Services_Operations_Management1.png","alias":"services-operations-management"}},"branches":"Finance and Audit","companySizes":"More than 2000 Employees","companyUrl":"https://www.bankatunited.com/","countryCodes":["USA"],"certifications":[],"isSeller":true,"isSupplier":true,"isVendor":false,"presenterCodeLng":"","seo":{"title":"People's United Bank","keywords":"","description":" People's United Bank, N.A. is a subsidiary of People's United Financial, Inc., a diversified, community-focused financial services company headquartered in the Northeast with more than $52 billion in assets. Founded in 1842, People’s United Bank offers commer","og:title":"People's United Bank","og:description":" People's United Bank, N.A. is a subsidiary of People's United Financial, Inc., a diversified, community-focused financial services company headquartered in the Northeast with more than $52 billion in assets. Founded in 1842, People’s United Bank offers commer","og:image":"https://old.roi4cio.com/uploads/roi/company/People_s_United_Bank_Logo.jpg"},"eventUrl":"","vendorPartners":[],"supplierPartners":[],"vendoredProducts":[],"suppliedProducts":[{"id":5219,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/People_s_United_Bank_Logo.jpg","logo":true,"scheme":false,"title":"People's United Bank Online Banking","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"peoples-united-bank-online-banking","companyTitle":"People's United Bank","companyTypes":["supplier"],"companyId":8327,"companyAlias":"peoples-united-bank","description":"<span style=\"font-weight: bold;\">Online Bill Pay</span>\r\nStay organized, avoid postage, and never miss a due date with online bill pay. This convenient online banking service lets you quickly and efficiently pay bills, transfer money, set up payees and more right from your computer. Online bill pay simplifies everything.\r\n<span style=\"font-weight: bold;\">Features & Benefits:</span>\r\n<ul><li>Pay all your monthly bills in one place;</li><li>Access account balances and history of transactions from your United Bank accounts;</li><li>Set up one-time and recurring fund transfers for scheduled bills;</li><li>Easily place stops on any payments you would like to cancel;</li><li>View deposited checks images and e-statements easily.</li></ul>\r\n\r\n","shortDescription":"With Online Banking, you can manage your accounts whenever your schedule is open - anytime, anywhere. We make it easier for you to complete financial tasks so you can focus on more important things.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":12,"sellingCount":12,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"People's United Bank Online Banking","keywords":"","description":"<span style=\"font-weight: bold;\">Online Bill Pay</span>\r\nStay organized, avoid postage, and never miss a due date with online bill pay. This convenient online banking service lets you quickly and efficiently pay bills, transfer money, set up payees and more ri","og:title":"People's United Bank Online Banking","og:description":"<span style=\"font-weight: bold;\">Online Bill Pay</span>\r\nStay organized, avoid postage, and never miss a due date with online bill pay. This convenient online banking service lets you quickly and efficiently pay bills, transfer money, set up payees and more ri","og:image":"https://old.roi4cio.com/fileadmin/user_upload/People_s_United_Bank_Logo.jpg"},"eventUrl":"","translationId":5220,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":160,"title":"Online Banking","alias":"online-banking","description":"Online banking allows a user to conduct financial transactions via the Internet. Online banking is also known as internet banking or web banking.\r\nOnline banking offers customers almost every service traditionally available through a local branch including deposits, transfers, and online bill payments. Virtually every banking institution has some form of online banking, available both on desktop versions and through mobile apps.\r\nWith online banking, consumers aren't required to visit a bank branch to complete most of their basic banking transactions. They can do all of this at their own convenience, wherever they want—at home, at work, or on the go.\r\nOnline banking requires a computer or other device, an internet connection, and a bank or debit card. In order to access the service, clients need to register for their bank's online banking service. In order to register, they need to create a password. Once that's done, they can use the service to do all their banking.\r\nBanking transactions offered online vary by the institution. Most banks generally offer basic services such as transfers and bill payments. Some banks also allow customers to open up new accounts and apply for credit through online banking portals. Other functions may include ordering checks, putting stop payments on checks, or reporting a change of address.\r\nChecks can now be deposited online through a mobile app. The customer simply enters the amount before taking a photo of the front and back of the check to complete the deposit.\r\nOnline banking does not permit the purchase of traveler's checks, bank drafts, certain wire transfers, or the completion of certain credit applications like mortgages. These transactions still need to take place face-to-face with a bank representative.","materialsDescription":" <span style=\"font-weight: bold;\">What are the advantages of online banking?</span>\r\nConvenience is a major advantage of online banking. Basic banking transactions such as paying bills and transferring funds between accounts can easily be done 24 hours a day, seven days a week, wherever a consumer wishes.\r\nOnline banking is fast and efficient. Funds can be transferred between accounts almost instantly, especially if the two accounts are held at the same institution. Consumers can open and close a number of different accounts online, from fixed deposits to recurring deposit accounts that typically offer higher rates of interest.\r\nConsumers can also monitor their accounts regularly closely, allowing them to keep their accounts safe. Around-the-clock access to banking information provides early detection of fraudulent activity, thereby acting as a guardrail against financial damage or loss.\r\n<span style=\"font-weight: bold;\">What are the disadvantages of Online Banking?</span>\r\nFor a novice online banking customer, using systems for the first time may present challenges that prevent transactions from being processed, which is why some consumers prefer face-to-face transactions with a teller.\r\nOnline banking doesn't help if a customer needs access to large amounts of cash. While he may be able to take a certain amount at the ATM — most cards come with a limit—he will still have to visit a branch to get the rest.\r\nAlthough online banking security is continually improving, such accounts are still vulnerable when it comes to hacking. Consumers are advised to use their own data plans, rather than public Wi-Fi networks when using online banking, to prevent unauthorized access.\r\nAdditionally, online banking is dependent on a reliable Internet connection. Connectivity issues from time to time may make it difficult to determine if banking transactions have been successfully processed.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Online_Banking.png"},{"id":287,"title":"Services Operations Management","alias":"services-operations-management","description":" <span style=\"font-weight: bold; \">Operations management for services</span> has the functional responsibility for producing the services of an organization and providing them directly to its customers. Operation management process specifically deals with decisions required by operations managers for simultaneous production and consumption of an intangible product. \r\nService operations management is concerned with the process, people, information and the system that produces and delivers the service. It differs from operations management in general, since the processes of service organizations differ from those of manufacturing organizations.\r\nThere are six types of service operations management decisions made by operations managers in service organizations: <span style=\"font-weight: bold; \">process,</span> <span style=\"font-weight: bold; \">quality management,</span> <span style=\"font-weight: bold; \">capacity & scheduling,</span> <span style=\"font-weight: bold; \">inventory,</span> <span style=\"font-weight: bold; \">service supply chain</span> and <span style=\"font-weight: bold; \">information technology.</span> \r\n<span style=\"font-weight: bold; \">Process</span> decisions include the physical processes and the people that deliver the services to the customer. A service process consists of all the routines, tasks and steps that are used to deliver service to customers along with the jobs and training for service employees. There are many ways to organize a process to provide customer service in an effective and efficient manner to deliver the service-product bundle\r\n<span style=\"font-weight: bold; \">Quality management. </span>Quality management practices for services have much in common with manufacturing, despite the fact that the product is intangible. They begin with defining and measuring the customer's needs (e.g. using SERVQUAL). Any service that does not meet a customer's need is considered a defect. Then these approaches seek to reduce defects through statistical methods, cause-and-effect analysis, problem solving teams, and involvement of employees. They focus on improving the processes that underlie production of the service.\r\n<span style=\"font-weight: bold; \">Capacity and scheduling. </span><span style=\"font-style: italic; \">Forecasting</span> demand is a prerequisite for managing capacity and scheduling. Forecasting demand often uses big data to predict customer behavior. The data comes from scanners at retail locations or other service locations. In some cases traditional time series methods are also used to predict trends and seasonality.\r\n<span style=\"font-style: italic; \">Capacity planning </span>is quite different between manufacturing and services given that service cannot be stored or shipped to another location. As a result, location of services is very dispersed to be near the customer. \r\n<span style=\"font-weight: bold; \">Inventory management and contro</span>l is needed in service operations with facilitating goods. Almost every service uses some amount of facilitating goods. The presence of facilitating goods is critical in retail and wholesale operations but these operations don't manufacture anything, rather they distribute goods and provide service while doing it. \r\n<span style=\"font-weight: bold; \">Service supply chains</span> for service operations are critical to supply facilitating goods. A typical hospital supply chain is an example. A hospital will use many goods from suppliers to construct and furnish the building. During day-to-day operation of the hospital, inventories of supplies will be held for the operating rooms and throughout the building. The pharmacy will hold drugs and the kitchen will need supplies of food. \r\n<span style=\"font-weight: bold; \">Information technology.</span>Providing information and knowledge directly to consumers, service at a distance. Internal information systems now provide an array of management information to help managers make better decisions.","materialsDescription":"<h1 class=\"align-center\"> Main Benefits of Operations Management</h1>\r\n<span style=\"font-weight: bold; \">Profitability Management.</span> With proper operations management planning, executives are able to rely on the activity and find ways to come up with new ideas on how to potentially increase sales. With an experienced operations manager, monitoring revenue and expenses becomes much easier and can dive into statements of income and profitability trends. \r\n<span style=\"font-weight: bold;\">Competitive Advantage and Incident Management for operations.</span> A business that can manage their operations can get a handle on any key internal and external factors. Internal factors can include operating policies, average attrition rate, and intellectual capital. External factors pertain to the state of economy and any rival strategies.\r\n<span style=\"font-weight: bold; \">Regulatory Compliance.</span> Operations management is concerned with analyzing operating activities. This enables corporate management to rid themselves of the days of considerably large government fines and adverse regulatory decisions. The heads of the department are able to set adequate internal controls to ensure that tasks are performed in a lawful manner.<br /><span style=\"font-weight: bold; \">Manufacturing Edge.</span> Changing or improving the way a good is produced can save a facility a large sum of money in the long run. With operations management, you are able to change or improve the way a product is made, as well as how to store raw materials more effectively. This extremely advantageous benefit aids the manufacturer through preventing a deterioration in affordability of debt. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Services_Operations_Management1.png"},{"id":285,"title":"Operations and Manufacturing Applications","alias":"operations-and-manufacturing-applications","description":" Manufacturing operations management (MOM) is a collection of systems for managing end-to-end manufacturing processes with a view to optimizing efficiency.\r\nThere are many types of MOM software, including production management, performance analysis, quality and compliance, and human-machine interface (HMI). Production management software provides real-time information about jobs and orders, labor and materials, machine status, and product shipments. Performance analysis software displays metrics at the machine, line, plant, and enterprise-level for situational or historical analysis. Quality and compliance software are used to promote compliance with standards and specifications for operational processes and procedures. HMI software is a form of manufacturing operations management (MOM) software that enables operators to manage industrial and process control machinery using a computer-based interface.\r\nAdvancements in technology and market demands are enabling new capabilities in MOM software platforms, gradually closing gaps in end-user needs.\r\n<ul><li>Collaboration Capabilities: Collaboration and workflow services support people-to-people, people-to-systems, and systems-to-systems interactions, enforcing procedures and rules while flexibly adapting to real-time situations with alternate workflows and processes.</li><li>Security Services: Future manufacturing platforms will leverage common security services that determine roles, responsibilities, authorities, and access across all systems and application functions while fitting into corporate IT security schemes.</li><li>Asset & Production Model: Future manufacturing platforms will have a unified asset and production model that supports all of the interrelationships between physical production equipment, facilities, inventory/materials, and people, as well as production definitions such as the manufacturing bill of materials, productions orders, etc. This contrasts with older systems that either had subsets of these interrelationships across multiple databases or could not effectively deal with federating across multiple systems of record.</li><li>Operations Database & Historians: Evolving from older systems that had separate historians and production databases that were difficult to correlate across, service-based platforms will have a unified operations database and historian. This will capture and aggregate all time-series and production event information surrounding everything involved in each product and production run with a full genealogy of components and materials, related performance information, and federation across other systems and devices of record.</li><li>Visualization and Mobility: Today, different MOM applications support different graphical user interfaces, Web interfaces, specific mobile applications, etc. The future manufacturing platform will provide common visualization and mobility for a consistent user interface experience across different form factors, supporting dedicated and mobile workers that are orchestrated by consistent workflows and procedures.</li><li>Smaller and Focused 'Apps': Today’s monolithic systems and applications have too many interdependencies of databases, operate inconsistently, and are not inherently integrated. Being able to take advantage of many of the common software platform services described above, modular apps will be significantly smaller, simpler, and focused. These apps will be much lighter weight in functionality, and, as a result, significantly easier and faster to develop.</li></ul>","materialsDescription":" <span style=\"font-weight: bold;\">What is a manufacturing operating system?</span>\r\nA Manufacturing Execution System manages manufacturing operations such as product production rules, bill of materials, recipe data (product definition), resource management, scheduling, work batching (JiT Just in Time manufacturing), production data/logs, production performance, and some analysis.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Operations_and_Manufacturing_Applications_1_.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"partnershipProgramme":null}},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"implementations":{"implementationsByAlias":{},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"agreements":{"agreementById":{},"ids":{},"links":{},"meta":{},"loading":false,"error":null},"comparison":{"loading":false,"error":false,"templatesById":{},"comparisonByTemplateId":{},"products":[],"selectedTemplateId":null},"presentation":{"type":null,"company":{},"products":[],"partners":[],"formData":{},"dataLoading":false,"dataError":false,"loading":false,"error":false},"catalogsGlobal":{"subMenuItemTitle":""}}