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Mobile Device Management","description":" <span style=\"font-weight: bold; \">Mobile device management (MDM)</span> is an industry term for the administration of mobile devices, such as smartphones, tablet computers and laptops. Device management system is usually implemented with the use of a third party product that has management features for particular vendors of mobile devices.\r\nMDM is typically a deployment of a combination of on-device applications and configurations, corporate policies and certificates, and backend infrastructure, for the purpose of simplifying and enhancing the IT management of end user devices. In modern corporate IT environments, the sheer number and diversity of managed devices (and user behavior) has motivated device management tools that allow the management of devices and users in a consistent and scalable way. The overall role of MDM is to increase device supportability, security, and corporate functionality while maintaining some user flexibility.\r\nMany organizations administer devices and applications using MDM products/services. Mobile device management software primarily deals with corporate data segregation, securing emails, securing corporate documents on devices, enforcing corporate policies, integrating and managing mobile devices including laptops and handhelds of various categories. MDM implementations may be either on-premises or cloud-based.\r\nMDM functionality can include over-the-air distribution of applications, data and configuration settings for all types of mobile devices, including mobile phones, smartphones, tablet computers, ruggedized mobile computers, mobile printers, mobile POS devices, etc. Most recently laptops and desktops have been added to the list of systems supported as Mobile Device Management becomes more about basic device management and less about the mobile platform itself. \r\nSome of the <span style=\"font-weight: bold; \">core functions</span> of mobile management software include:\r\n<ul><li>Ensuring that diverse user equipment is configured to a consistent standard/supported set of applications, functions, or corporate policies</li><li>Updating equipment, applications, functions, or policies in a scalable manner</li><li>Ensuring that users use applications in a consistent and supportable manner</li><li>Ensuring that equipment performs consistently</li><li>Monitoring and tracking equipment (e.g. location, status, ownership, activity)</li><li>Being able to efficiently diagnose and troubleshoot equipment remotely</li></ul>\r\nDevice management solutions are leveraged for both company-owned and employee-owned (Bring Your Own Device) devices across the enterprise or mobile devices owned by consumers. Consumer demand for BYOD is now requiring a greater effort for MDM and increased security for both the devices and the enterprise they connect to, especially since employers and employees have different expectations concerning the types of restrictions that should be applied to mobile devices.\r\nBy controlling and protecting the data and configuration settings of all mobile devices in a network, enterprise device management software can reduce support costs and business risks. The intent of MDM is to optimize the functionality and security of a mobile communications network while minimizing cost and downtime.\r\nWith mobile devices becoming ubiquitous and applications flooding the market, mobile monitoring is growing in importance. The use of mobile device management across continues to grow at a steady pace, and is likely to register a compound annual growth rate (CAGR) of nearly 23% through 2028. The US will continue to be the largest market for mobile device management globally. ","materialsDescription":"<h1 class=\"align-center\">How Mobile Device Management works?</h1>\r\nMobile device management relies on endpoint software called an MDM agent and an MDM server that lives in a data center. IT administrators configure policies through the MDM server's management console, and the server then pushes those policies over the air to the MDM agent on the device. The agent applies the policies to the device by communicating with application programming interfaces (APIs) built directly into the device operating system.\r\nSimilarly, IT administrators can deploy applications to managed devices through the MDM server. Mobile software management emerged in the early 2000s as a way to control and secure the personal digital assistants and smartphones that business workers began to use. The consumer smartphone boom that started with the launch of the Apple iPhone in 2007 led to the bring your own device trend, which fueled further interest in MDM.\r\nModern MDM management software supports not only smartphones but also tablets, Windows 10 and macOS computers and even some internet of things devices. The practice of using MDM to control PCs is known as unified endpoint management.\r\n<h1 class=\"align-center\">Key Benefits of Mobile Device Management Software</h1>\r\n<span style=\"font-weight: bold;\">Reduce IT Administration.</span> Instead of manually configuring and testing each new mobile device, mobile device software takes care of the repetitive tasks for you. That gives IT staff more time to work on challenging projects that improve productivity.<span style=\"font-weight: bold;\"></span> \r\n<span style=\"font-weight: bold;\">Improve End-user Productivity. </span>Mobile device management helps end users become more productive because the process of requesting new mobile devices can be cut down from days to hours. Once end users have the device in their hands, mobile device management program helps them get set up on their corporate network much faster. That means less time waiting to get access to email, internal websites, and calendars.<span style=\"font-weight: bold;\"></span> \r\n<span style=\"font-weight: bold;\">Reduce IT Risk.</span> Mobile devices, especially if your organization allows “Bring Your Own Device” (BYOD), create increased risk exposures. Typically, IT managers respond to these risks in one of two ways, neither of which help. First, you may say “no” to mobile device requests. That’s a fast way to become unpopular. Second, you may take a manual approach to review and oversee each device.<span style=\"font-weight: bold;\"></span> \r\n<span style=\"font-weight: bold;\">Enable Enterprise Growth. </span>If your enterprise added a thousand employees this quarter through hiring, acquisition, or other changes, could IT handle the challenge? If you’re honest, you can probably imagine going through plenty of struggles and missing SLAs. That kind of disappointment and missed service expectations make end users respect IT less. \r\nBy using enterprise device management thoroughly, you'll enable enterprise growth. You'll have the systems and processes to manage 100 users or 10,000 users. That means IT will be perceived as enabling growth not standing in the way.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_MDM_Mobile_Device_Management.png","alias":"mdm-mobile-device-management"},"5":{"id":5,"title":"Security Software","description":" Computer security software or cybersecurity software is any computer program designed to enhance information security. Security software is a broad term that encompasses a suite of different types of software that deliver data and computer and network security in various forms. \r\nSecurity software can protect a computer from viruses, malware, unauthorized users and other security exploits originating from the Internet. Different types of security software include anti-virus software, firewall software, network security software, Internet security software, malware/spamware removal and protection software, cryptographic software, and more.\r\nIn end-user computing environments, anti-spam and anti-virus security software is the most common type of software used, whereas enterprise users add a firewall and intrusion detection system on top of it. \r\nSecurity soft may be focused on preventing attacks from reaching their target, on limiting the damage attacks can cause if they reach their target and on tracking the damage that has been caused so that it can be repaired. As the nature of malicious code evolves, security software also evolves.<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">Firewall. </span>Firewall security software prevents unauthorized users from accessing a computer or network without restricting those who are authorized. Firewalls can be implemented with hardware or software. Some computer operating systems include software firewalls in the operating system itself. For example, Microsoft Windows has a built-in firewall. Routers and servers can include firewalls. There are also dedicated hardware firewalls that have no other function other than protecting a network from unauthorized access.\r\n<span style=\"font-weight: bold; \">Antivirus.</span> Antivirus solutions work to prevent malicious code from attacking a computer by recognizing the attack before it begins. But it is also designed to stop an attack in progress that could not be prevented, and to repair damage done by the attack once the attack abates. Antivirus software is useful because it addresses security issues in cases where attacks have made it past a firewall. New computer viruses appear daily, so antivirus and security software must be continuously updated to remain effective.\r\n<span style=\"font-weight: bold; \">Antispyware.</span> While antivirus software is designed to prevent malicious software from attacking, the goal of antispyware software is to prevent unauthorized software from stealing information that is on a computer or being processed through the computer. Since spyware does not need to attempt to damage data files or the operating system, it does not trigger antivirus software into action. However, antispyware software can recognize the particular actions spyware is taking by monitoring the communications between a computer and external message recipients. When communications occur that the user has not authorized, antispyware can notify the user and block further communications.\r\n<span style=\"font-weight: bold; \">Home Computers.</span> Home computers and some small businesses usually implement security software at the desktop level - meaning on the PC itself. This category of computer security and protection, sometimes referred to as end-point security, remains resident, or continuously operating, on the desktop. Because the software is running, it uses system resources, and can slow the computer's performance. However, because it operates in real time, it can react rapidly to attacks and seek to shut them down when they occur.\r\n<span style=\"font-weight: bold; \">Network Security.</span> When several computers are all on the same network, it's more cost-effective to implement security at the network level. Antivirus software can be installed on a server and then loaded automatically to each desktop. However firewalls are usually installed on a server or purchased as an independent device that is inserted into the network where the Internet connection comes in. All of the computers inside the network communicate unimpeded, but any data going in or out of the network over the Internet is filtered trough the firewall.<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal; \">What is IT security software?</span></h1>\r\nIT security software provides protection to businesses’ computer or network. It serves as a defense against unauthorized access and intrusion in such a system. It comes in various types, with many businesses and individuals already using some of them in one form or another.\r\nWith the emergence of more advanced technology, cybercriminals have also found more ways to get into the system of many organizations. Since more and more businesses are now relying their crucial operations on software products, the importance of security system software assurance must be taken seriously – now more than ever. Having reliable protection such as a security software programs is crucial to safeguard your computing environments and data. \r\n<p class=\"align-left\">It is not just the government or big corporations that become victims of cyber threats. In fact, small and medium-sized businesses have increasingly become targets of cybercrime over the past years. </p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">What are the features of IT security software?</span></h1>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Automatic updates. </span>This ensures you don’t miss any update and your system is the most up-to-date version to respond to the constantly emerging new cyber threats.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Real-time scanning.</span> Dynamic scanning features make it easier to detect and infiltrate malicious entities promptly. Without this feature, you’ll risk not being able to prevent damage to your system before it happens.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Auto-clean.</span> A feature that rids itself of viruses even without the user manually removing it from its quarantine zone upon detection. Unless you want the option to review the malware, there is no reason to keep the malicious software on your computer which makes this feature essential.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Multiple app protection.</span> This feature ensures all your apps and services are protected, whether they’re in email, instant messenger, and internet browsers, among others.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Application level security.</span> This enables you to control access to the application on a per-user role or per-user basis to guarantee only the right individuals can enter the appropriate applications.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Role-based menu.</span> This displays menu options showing different users according to their roles for easier assigning of access and control.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Row-level (multi-tenant) security.</span> This gives you control over data access at a row-level for a single application. This means you can allow multiple users to access the same application but you can control the data they are authorized to view.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Single sign-on.</span> A session or user authentication process that allows users to access multiple related applications as long as they are authorized in a single session by only logging in their name and password in a single place.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">User privilege parameters.</span> These are customizable features and security as per individual user or role that can be accessed in their profile throughout every application.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Application activity auditing.</span> Vital for IT departments to quickly view when a user logged in and off and which application they accessed. Developers can log end-user activity using their sign-on/signoff activities.</li></ul>\r\n<p class=\"align-left\"><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Security_Software.png","alias":"security-software"},"24":{"id":24,"title":"DLP - Data Leak Prevention","description":"Data leak prevention (DLP) is a suite of technologies aimed at stemming the loss of sensitive information that occurs in enterprises across the globe. By focusing on the location, classification and monitoring of information at rest, in use and in motion, this solution can go far in helping an enterprise get a handle on what information it has, and in stopping the numerous leaks of information that occur each day. DLP is not a plug-and-play solution. The successful implementation of this technology requires significant preparation and diligent ongoing maintenance. Enterprises seeking to integrate and implement DLP should be prepared for a significant effort that, if done correctly, can greatly reduce risk to the organization. Those implementing the solution must take a strategic approach that addresses risks, impacts and mitigation steps, along with appropriate governance and assurance measures.","materialsDescription":" <span style=\"font-weight: bold;\">How to protect the company from internal threats associated with leakage of confidential information?</span>\r\nIn order to protect against any threat, you must first realize its presence. Unfortunately, not always the management of companies is able to do this if it comes to information security threats. The key to successfully protecting against information leaks and other threats lies in the skillful use of both organizational and technical means of monitoring personnel actions.\r\n<span style=\"font-weight: bold;\">How should the personnel management system in the company be organized to minimize the risks of leakage of confidential information?</span>\r\nA company must have a special employee responsible for information security, and a large department must have a department directly reporting to the head of the company.\r\n<span style=\"font-weight: bold;\">Which industry representatives are most likely to encounter confidential information leaks?</span>\r\nMore than others, representatives of such industries as industry, energy, and retail trade suffer from leaks. Other industries traditionally exposed to leakage risks — banking, insurance, IT — are usually better at protecting themselves from information risks, and for this reason they are less likely to fall into similar situations.\r\n<span style=\"font-weight: bold;\">What should be adequate measures to protect against leakage of information for an average company?</span>\r\nFor each organization, the question of protection measures should be worked out depending on the specifics of its work, but developing information security policies, instructing employees, delineating access to confidential data and implementing a DLP system are necessary conditions for successful leak protection for any organization. Among all the technical means to prevent information leaks, the DLP system is the most effective today, although its choice must be taken very carefully to get the desired result. So, it should control all possible channels of data leakage, support automatic detection of confidential information in outgoing traffic, maintain control of work laptops that temporarily find themselves outside the corporate network...\r\n<span style=\"font-weight: bold;\">Is it possible to give protection against information leaks to outsourcing?</span>\r\nFor a small company, this may make sense because it reduces costs. However, it is necessary to carefully select the service provider, preferably before receiving recommendations from its current customers.\r\n<span style=\"font-weight: bold;\">What data channels need to be monitored to prevent leakage of confidential information?</span>\r\nAll channels used by employees of the organization - e-mail, Skype, HTTP World Wide Web protocol ... It is also necessary to monitor the information recorded on external storage media and sent to print, plus periodically check the workstation or laptop of the user for files that are there saying should not.\r\n<span style=\"font-weight: bold;\">What to do when the leak has already happened?</span>\r\nFirst of all, you need to notify those who might suffer - silence will cost your reputation much more. Secondly, you need to find the source and prevent further leakage. Next, you need to assess where the information could go, and try to somehow agree that it does not spread further. In general, of course, it is easier to prevent the leakage of confidential information than to disentangle its consequences.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Data_Leak_Prevention.png","alias":"dlp-data-leak-prevention"},"375":{"id":375,"title":"Mobile Enterprise Security","description":" Because mobile devices are easily lost or stolen, data on those devices is vulnerable. Enterprise mobility management is a set of systems intended to prevent unauthorized access to enterprise applications and/or corporate data on mobile devices. These can include password protection, encryption and/or remote wipe technology, which allows an administrator to delete all data from a misplaced device. With many systems, security policies can be centrally managed and enforced. Such device management systems are programmed to support and cooperate with the application programming interfaces (APIs) from various device makers to increase security compliance.\r\nThe data transfer between mobile device and the enterprise should always be encrypted, for example through a VPN tunnel or over HTTPS.\r\nMobile devices in companies with "bring your own device" (BYOD) policies are often used both personally and professionally. In these cases, corporate IT has less control over whether malware is on the device and what damage may be caused to corporate data. Apart from careful user behavior - data storage on the mobile device should be limited and centrally organized.","materialsDescription":" <span style=\"font-weight: bold;\">What is mobile security?</span>\r\nMobile security refers to the set of technologies and practices that aim to protect mobile devices against operating system vulnerabilities, network and app attacks, or mobile malware. Technologies such as enterprise mobility management (EMM) solutions manage compliance policies and issues relating to device privilege or loss.\r\n<span style=\"font-weight: bold;\">What are mobile security threats?</span>\r\nMobile security threats are vulnerabilities or attacks that attempt to compromise your phone's operating system, internet connection, Wi-Fi and Bluetooth connections, or apps. Smartphones possess very different behaviors and capabilities compared to PCs or laptops and need to be equipped to detect attacks specific to mobile devices. Mobile devices contain unique functions and behaviors making traditional IT security solutions ineffective for securing mobile devices. One of the primary differences in how mobile devices are different from PCs and laptops is administration privileges. There are several administrators for a PC or laptop making it simple for corporate IT to install security software and monitor computers for problems. On mobile devices, the administration is handled by the device owner. The device owner is the only one that can install apps or allow other management profiles on the device. This means the burden of securing the mobile device and its data falls entirely on the user--who may not have the time or expertise to provide proper mobile device security.\r\n<span style=\"font-weight: bold;\">Why is mobile security important?</span>\r\nMobile security is very important since our mobile device is now our primary computing device. On average, users spend more than 5 hours each day on a mobile device conducting company and personal business. The shift in device usage habits has also moved the prime target for hackers from PCs to our mobile devices. Since mobile devices are now a prime target, we need to secure them and arm them with threat detection and malware protection just like PCs. Smartphones are able to circumvent traditional security controls, and typically represent a massive blind spot for IT and security teams. Hackers know this, which no doubt contributed to the number of smartphone attacks recorded between January and July 2016. The number of attacks nearly doubled compared to the last six months of 2015. During that same time period, smartphones accounted for 78% of all mobile network infections.\r\n<span style=\"font-weight: bold;\">Which mobile security is best for enterprises?</span>\r\nThere are a number of mobile security solutions available on the market, but identifying which mobile security is best for enterprises entails using specific criteria. As is often the case, solutions designed for consumers and end-users may not be as robust, full-featured, reliable and scalable as solutions designed specifically for the enterprise. In particular, mobile security solutions that are suitable for enterprise use should include scalability, autonomous functionality, machine learning, on-device operation, and protection from zero-day threats. Enterprises also need to consider flexible deployment models to take advantage of existing infrastructure or cloud computing environments.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Mobile_Enterprise_Security.png","alias":"mobile-enterprise-security"},"850":{"id":850,"title":"Mobile Data Protection (BYOD)","description":"The first and best defense in securing BYODs begins with the same requirements you apply to devices that are already on your network. These security measures include enforcing strong passcodes on all devices, antivirus protection and data loss prevention (DLP), full-disk encryption for disk, removable media and cloud storage, mobile device management (MDM) to wipe sensitive data when devices are lost or stolen, and application control.\r\nYou should always extend encryption to both data in transit and data at rest. Protecting your devices with strong passwords means you make it incredibly difficult for someone to break in and steal data. But if somehow your device-level password is compromised, encrypting the data stored on the device provides a second level of security a hacker must get through in order to steal your data.\r\nYou should encourage users to think of the extra layers of security as helpful tools that give them the ability to use their own devices within the workplace. By password protecting devices, a user acknowledges accountability and responsibility for protecting their data.\r\nIn addition to applying passcodes and antivirus prevention to your devices, you should apply a custom level of application control to BYODs. If applications are available to employees on the internal network, they should be able to access them offsite through a VPN or email software.\r\nA successful BYOD program allows your users to be productive outside of their scheduled work hours while also giving them the flexibility to do the things they like to do when they’re not working—like update their status or enjoy playing an interactive game.\r\nWhatever decision you make for your BYOD policy, be sure that it’s enforceable and enables IT to deploy software remotely.","materialsDescription":" <span style=\"font-weight: bold;\">How can I control apps on BYOD devices?</span>\r\nThe best way IT can control apps on BYOD devices is to have an acceptable use policy in place. Since BYOD adoption has picked up, IT pros have less control over the apps employees use. A policy that lays out expectations and consequences for users can improve the success of your BYOD initiative. Mobile device management (MDM) systems also offer application controls through their blacklisting and whitelisting features. In addition, those with auto-quarantine or remote wipe capabilities also help in the event that a user installs non-compliant apps on his or her device.\r\n<span style=\"font-weight: bold;\">How can my organization create a BYOD policy?</span>\r\nEvery organization’s BYOD policy is a little different because policies are most effective when they’re organization-specific. The most important thing you can do is create a policy as soon as you decide to allow users to bring their own devices to work. The basic points of good BYOD programs address the same things: how users should protect devices, what they can and can’t access and what will happen if and when they leave the company.\r\nA strong BYOD policy should also consider device selection, reimbursement, MDM, device security and mobile application security. Also think about how you’ll enforce BYOD policy once it’s in place.\r\n<span style=\"font-weight: bold;\">What mobile app delivery options does my department have?</span>\r\nThere are four good mobile app delivery approaches, but each has pitfalls.\r\nEnterprise app stores give IT licensing and compliance control and let users download pre-approved mobile applications, but they require a lot of maintenance and resources. Web apps are compatible with different devices and don’t need a distribution system, but without an Internet connection, they aren’t practical. Cloud file-sharing services are good for app delivery since most employees are already familiar with services such as Dropbox. If you chose the cloud option, you’ll have to use or develop cloud-based mobile apps or pay for cloud storage services. And mobile desktop virtualization lets users connect to a PC environment and stores all sensitive data on servers instead of devices. But for desktop virtualization on mobile devices to work, users need a reasonably large screen and a reliable Internet connection.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_BYOD.png","alias":"mobile-data-protection-byod"},"856":{"id":856,"title":"Secure Communications","description":" <span style=\"font-weight: bold;\">Secure communication</span> is when two entities are communicating and do not want a third party to listen in. For that, they need to communicate in a way not susceptible to eavesdropping or interception. Secure communication includes means by which people can share information with varying degrees of certainty that third parties cannot intercept what was said. Other than spoken face-to-face communication with no possible eavesdropper, it is probably safe to say that no communication is guaranteed secure in this sense, although practical obstacles such as legislation, resources, technical issues (interception and encryption), and the sheer volume of communication serve to limit surveillance.\r\nWith many communications taking place over long distances and mediated by technology, and increasing awareness of the importance of interception issues, technology, and its compromise are at the heart of this debate.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Encryption</span></span> is a method in which data is rendered hard to read by an unauthorized party. Since encryption methods are created to extremely hard to break, many communication methods either use deliberately weaker encryption than possible or have backdoors inserted to permit rapid decryption. In some cases, government authorities have required backdoors to be installed in secret. Many methods of encryption are also subject to "man in the middle" attack whereby a third party who can 'see' the establishment of the secure communication is made privy to the encryption method, this would apply for example to the interception of computer use at an ISP. Provided it is correctly programmed, sufficiently powerful, and the keys not intercepted, encryption would usually be considered secure.\r\nEncryption can be implemented in a way that requires the use of encryption, i.e. if encrypted communication is impossible then no traffic is sent, or opportunistically. Opportunistic encryption is a lower security method to generally increase the percentage of generic traffic which is encrypted. This is analogous to beginning every conversation with "Do you speak Navajo?" If the response is affirmative, then the conversation proceeds in Navajo, otherwise, it uses the common language of the two speakers. This method does not generally provide authentication or anonymity but it does protect the content of the conversation from eavesdropping.\r\nAn Information-theoretic security technique known as physical layer encryption ensures that a wireless communication link is provably secure with communications and coding techniques.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Steganography</span></span> ("hidden writing") is also the means by which data can be hidden within other more innocuous data. Thus a watermark proving ownership embedded in the data of a picture, in such a way it is hard to find or remove unless you know how to find it. Or, for communication, the hiding of important data (such as a telephone number) in apparently innocuous data (an MP3 music file). An advantage of steganography is plausible deniability, that is unless one can prove the data is there (which is usually not easy), it is deniable that the file contains any.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Identity-based networks</span></span> are one of the tools to obtain security. Unwanted or malicious behavior is possible on the web since the internet is inherently anonymous. True identity-based networks replace the ability to remain anonymous and are inherently more trustworthy since the identity of the sender and recipient are known. (The telephone system is an example of an identity-based network.)\r\nRecently, <span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">anonymous networking</span></span> also has been used to secure communications. In principle, a large number of users running the same system can have communications routed between them in such a way that it is very hard to detect what the complete message is, which user sent it, and where it is ultimately coming from or going to. Examples are Crowds, Tor, I2P, Mixminion, various anonymous P2P networks, and others.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Anonymous communication devices</span></span> are also one of the tools to obtain security. In theory, an unknown device would not be noticed, since so many other devices are in use. This is not altogether the case in reality, due to the presence of systems such as Carnivore and Echelon, which can monitor communications over entire networks and the fact that the far end may be monitored as before. Examples include payphones, Internet cafes, etc.\r\nPrograms offering more security are <span style=\"font-weight: bold;\">secure instant messaging, VoIP, secure email, IRC and webchat,</span> and so on.","materialsDescription":" <span style=\"font-weight: bold; \">What are the types of security?</span>\r\nSecurity can be broadly categorized under the following headings, with examples:\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">1. Hiding the content or nature of a communication</span></span>\r\n<ul><li><span style=\"font-style: italic; \">Code</span> – a rule to convert a piece of information (for example, a letter, word, phrase, or gesture) into another form or representation (one sign into another sign), not necessarily of the same type. In communications and information processing, encoding is the process by which information from a source is converted into symbols to be communicated. Decoding is the reverse process, converting these code symbols back into information understandable by a receiver. One reason for coding is to enable communication in places where ordinary spoken or written language is difficult or impossible. For example, semaphore, where the configuration of flags held by a signaler or the arms of a semaphore tower encodes parts of the message, typically individual letters, and numbers. Another person standing a great distance away can interpret the flags and reproduce the words sent.</li><li><span style=\"font-style: italic; \">Encryption</span></li><li><span style=\"font-style: italic; \">Steganography</span></li><li><span style=\"font-style: italic; \">Identity-Based</span></li></ul>\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">2. Hiding the parties to a communication – preventing identification, promoting anonymity</span></span>\r\n<ul><li>"Crowds" and similar anonymous group structures – it is difficult to identify who said what when it comes from a "crowd"</li><li>Anonymous communication devices – unregistered cellphones, Internet cafes</li><li>Anonymous proxies</li><li>Hard to trace routing methods – through unauthorized third-party systems, or relays</li></ul>\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">3. Hiding the fact that communication takes place</span></span>\r\n<ul><li>"Security by obscurity" – similar to a needle in a haystack</li><li>Random traffic – creating random data flow to make the presence of genuine communication harder to detect and traffic analysis less reliable</li></ul>\r\nEach of the three is important, and depending on the circumstances any of these may be critical. For example, if a communication is not readily identifiable, then it is unlikely to attract attention for identification of parties, and the mere fact communication has taken place (regardless of content) is often enough by itself to establish an evidential link in legal prosecutions. It is also important with computers, to be sure where the security is applied, and what is covered.\r\n<span style=\"font-weight: bold; \">What are the methods used to "break" security?</span>\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Bugging</span></span>\r\nThe placing covertly of monitoring and/or transmission devices either within the communication device, or in the premises concerned.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Computers (general)</span></span>\r\nAny security obtained from a computer is limited by the many ways it can be compromised – by hacking, keystroke logging, backdoors, or even in extreme cases by monitoring the tiny electrical signals given off by keyboard or monitors to reconstruct what is typed or seen (TEMPEST, which is quite complex).\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Laser audio surveillance</span></span>\r\nSounds, including speech, inside rooms, can be sensed by bouncing a laser beam off a window of the room where a conversation is held and detecting and decoding the vibrations in the glass caused by the sound waves.\r\n<span style=\"font-weight: bold; \">What are the systems offering partial security?</span>\r\n<span style=\"font-weight: bold; \">Anonymous cellphones.</span> Cellphones can easily be obtained, but are also easily traced and "tapped". There is no (or only limited) encryption, the phones are traceable – often even when switched off – since the phone and SIM card broadcast their International Mobile Subscriber Identity (IMSI). It is possible for a cellphone company to turn on some cellphones when the user is unaware and use the microphone to listen in on you, and according to James Atkinson, a counter-surveillance specialist cited in the same source, "Security-conscious corporate executives routinely remove the batteries from their cell phones" since many phones' software can be used "as-is", or modified, to enable transmission without user awareness and the user can be located within a small distance using signal triangulation and now using built-in GPS features for newer models. Transceivers may also be defeated by jamming or Faraday cage.\r\nSome cellphones (Apple's iPhone, Google's Android) track and store users' position information so that movements for months or years can be determined by examining the phone.\r\n<span style=\"font-weight: bold; \">Landlines.</span> Analog landlines are not encrypted, it lends itself to being easily tapped. Such tapping requires physical access to the line which can be easily obtained from a number of places, e.g. the phone location, distribution points, cabinets and the exchange itself. Tapping a landline in this way can enable an attacker to make calls that appear to originate from the tapped line.\r\n<span style=\"font-weight: bold;\">Anonymous Internet.</span> Using a third-party system of any kind (payphone, Internet cafe) is often quite secure, however, if that system is used to access known locations (a known email account or 3rd party) then it may be tapped at the far end, or noted, and this will remove any security benefit obtained. Some countries also impose mandatory registration of Internet cafe users.\r\nAnonymous proxies are another common type of protection, which allows one to access the net via a third party (often in a different country) and make tracing difficult. Note that there is seldom any guarantee that the plaintext is not tappable, nor that the proxy does not keep its own records of users or entire dialogs. As a result, anonymous proxies are a generally useful tool but may not be as secure as other systems whose security can be better assured. Their most common use is to prevent a record of the originating IP, or address, being left on the target site's own records. Typical anonymous proxies are found at both regular websites such as Anonymizer.com and spynot.com, and on proxy sites which maintain up to date lists of large numbers of temporary proxies in operation.\r\nA recent development on this theme arises when wireless Internet connections ("Wi-Fi") are left in their unsecured state. The effect of this is that any person in range of the base unit can piggyback the connection – that is, use it without the owner being aware. Since many connections are left open in this manner, situations where piggybacking might arise (willful or unaware) have successfully led to a defense in some cases, since it makes it difficult to prove the owner of the connection was the downloader or had knowledge of the use to which unknown others might be putting their connection. An example of this was the Tammie Marson case, where neighbors and anyone else might have been the culprit in the sharing of copyright files. Conversely, in other cases, people deliberately seek out businesses and households with unsecured connections, for illicit and anonymous Internet usage, or simply to obtain free bandwidth.\r\n<span style=\"font-weight: bold;\">Programs offering more security.</span>\r\n<span style=\"font-weight: bold;\"><span style=\"font-style: italic;\">Secure instant messaging</span></span> – Some instant messaging clients use end-to-end encryption with forwarding secrecy to secure all instant messages to other users of the same software. Some instant messaging clients also offer end-to-end encrypted file transfer support and group messaging.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">VoIP</span></span> – Some VoIP clients implement ZRTP and SRTP encryption for calls.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Secure email</span></span> – some email networks are designed to provide encrypted and/or anonymous communication. They authenticate and encrypt on the users own computer, to prevent transmission of plain text, and mask the sender and recipient. Mixminion and I2P-Bote provide a higher level of anonymity by using a network of anonymizing intermediaries, similar to how Tor works, but at a higher latency.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">IRC and webchat</span></span> – Some IRC clients and systems use client-to-server encryption such as SSL/TLS. This is not standardized.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/diseno-plano-de-icon.png","alias":"secure-communications"}},"branches":"Information Technology","companySizes":"1 to 50 Employees","companyUrl":"https://staxxsolutions.com/","countryCodes":["ARE"],"certifications":[],"isSeller":true,"isSupplier":true,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Staxx Solutions","keywords":"","description":" Staxx Solutions is a technology solutions provider, based in Dubai UAE, with a strong focus on 3 critical areas of mobile security: Voice Message Encryption, Mobile Threat Detection, Mobile Device Management.\r\nOur technology solutions partners provide compreh","og:title":"Staxx Solutions","og:description":" Staxx Solutions is a technology solutions provider, based in Dubai UAE, with a strong focus on 3 critical areas of mobile security: Voice Message Encryption, Mobile Threat Detection, Mobile Device Management.\r\nOur technology solutions partners provide compreh","og:image":"https://old.roi4cio.com/uploads/roi/company/Staxx_Solutions_logo.jpg"},"eventUrl":"","vendorPartners":[],"supplierPartners":[],"vendoredProducts":[],"suppliedProducts":[{"id":5217,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Koolspan.png","logo":true,"scheme":false,"title":"Staxx Solutions Koolspan","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"staxx-solutions-koolspan","companyTitle":"Staxx Solutions","companyTypes":["supplier"],"companyId":8322,"companyAlias":"staxx-solutions","description":"Talk Securely Anytime, Anywhere: Protect your calls and messages with end-to-end encryption.\r\n<span style=\"font-weight: bold; \">Trustcall global service</span>\r\nA cloud-based secure call and text message subscription service.\r\n<span style=\"font-weight: bold; \">Trustcall hybrid</span>\r\nSecure calls and messaging solution with flexible infrastructure and architecture to fit an organization’s requirements.\r\n<span style=\"font-weight: bold; \">Trustcall on-prem</span>\r\nA mobile communications security platform hosted, managed, and maintained by an enterprise or government organization. The platform integrates into existing enterprise ecosystems via APIs.\r\n\r\nOnly robust, cross-platform, hardware or software-anchored, End-to-End secure communications solution for Android and iPhone.\r\nEasy to download, install, and use - available on iTunes, Google Play; or can be provisioned via MDM/EMM and integrate with enterprise systems.\r\nBest in class quality and performance across network types.\r\nFlexibility to meet the needs of customers.\r\nSecure FIPS 140-2 validated, end-to-end 256-bit AES encryption.\r\nGlobal enterprise support, help, and customer service.","shortDescription":"A Solution for Encrypted Calls and Messages on Android and iPhone.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":19,"sellingCount":2,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Staxx Solutions Koolspan","keywords":"","description":"Talk Securely Anytime, Anywhere: Protect your calls and messages with end-to-end encryption.\r\n<span style=\"font-weight: bold; \">Trustcall global service</span>\r\nA cloud-based secure call and text message subscription service.\r\n<span style=\"font-weight: bold; \"","og:title":"Staxx Solutions Koolspan","og:description":"Talk Securely Anytime, Anywhere: Protect your calls and messages with end-to-end encryption.\r\n<span style=\"font-weight: bold; \">Trustcall global service</span>\r\nA cloud-based secure call and text message subscription service.\r\n<span style=\"font-weight: bold; \"","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Koolspan.png"},"eventUrl":"","translationId":5218,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":856,"title":"Secure Communications","alias":"secure-communications","description":" <span style=\"font-weight: bold;\">Secure communication</span> is when two entities are communicating and do not want a third party to listen in. For that, they need to communicate in a way not susceptible to eavesdropping or interception. Secure communication includes means by which people can share information with varying degrees of certainty that third parties cannot intercept what was said. Other than spoken face-to-face communication with no possible eavesdropper, it is probably safe to say that no communication is guaranteed secure in this sense, although practical obstacles such as legislation, resources, technical issues (interception and encryption), and the sheer volume of communication serve to limit surveillance.\r\nWith many communications taking place over long distances and mediated by technology, and increasing awareness of the importance of interception issues, technology, and its compromise are at the heart of this debate.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Encryption</span></span> is a method in which data is rendered hard to read by an unauthorized party. Since encryption methods are created to extremely hard to break, many communication methods either use deliberately weaker encryption than possible or have backdoors inserted to permit rapid decryption. In some cases, government authorities have required backdoors to be installed in secret. Many methods of encryption are also subject to "man in the middle" attack whereby a third party who can 'see' the establishment of the secure communication is made privy to the encryption method, this would apply for example to the interception of computer use at an ISP. Provided it is correctly programmed, sufficiently powerful, and the keys not intercepted, encryption would usually be considered secure.\r\nEncryption can be implemented in a way that requires the use of encryption, i.e. if encrypted communication is impossible then no traffic is sent, or opportunistically. Opportunistic encryption is a lower security method to generally increase the percentage of generic traffic which is encrypted. This is analogous to beginning every conversation with "Do you speak Navajo?" If the response is affirmative, then the conversation proceeds in Navajo, otherwise, it uses the common language of the two speakers. This method does not generally provide authentication or anonymity but it does protect the content of the conversation from eavesdropping.\r\nAn Information-theoretic security technique known as physical layer encryption ensures that a wireless communication link is provably secure with communications and coding techniques.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Steganography</span></span> ("hidden writing") is also the means by which data can be hidden within other more innocuous data. Thus a watermark proving ownership embedded in the data of a picture, in such a way it is hard to find or remove unless you know how to find it. Or, for communication, the hiding of important data (such as a telephone number) in apparently innocuous data (an MP3 music file). An advantage of steganography is plausible deniability, that is unless one can prove the data is there (which is usually not easy), it is deniable that the file contains any.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Identity-based networks</span></span> are one of the tools to obtain security. Unwanted or malicious behavior is possible on the web since the internet is inherently anonymous. True identity-based networks replace the ability to remain anonymous and are inherently more trustworthy since the identity of the sender and recipient are known. (The telephone system is an example of an identity-based network.)\r\nRecently, <span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">anonymous networking</span></span> also has been used to secure communications. In principle, a large number of users running the same system can have communications routed between them in such a way that it is very hard to detect what the complete message is, which user sent it, and where it is ultimately coming from or going to. Examples are Crowds, Tor, I2P, Mixminion, various anonymous P2P networks, and others.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Anonymous communication devices</span></span> are also one of the tools to obtain security. In theory, an unknown device would not be noticed, since so many other devices are in use. This is not altogether the case in reality, due to the presence of systems such as Carnivore and Echelon, which can monitor communications over entire networks and the fact that the far end may be monitored as before. Examples include payphones, Internet cafes, etc.\r\nPrograms offering more security are <span style=\"font-weight: bold;\">secure instant messaging, VoIP, secure email, IRC and webchat,</span> and so on.","materialsDescription":" <span style=\"font-weight: bold; \">What are the types of security?</span>\r\nSecurity can be broadly categorized under the following headings, with examples:\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">1. Hiding the content or nature of a communication</span></span>\r\n<ul><li><span style=\"font-style: italic; \">Code</span> – a rule to convert a piece of information (for example, a letter, word, phrase, or gesture) into another form or representation (one sign into another sign), not necessarily of the same type. In communications and information processing, encoding is the process by which information from a source is converted into symbols to be communicated. Decoding is the reverse process, converting these code symbols back into information understandable by a receiver. One reason for coding is to enable communication in places where ordinary spoken or written language is difficult or impossible. For example, semaphore, where the configuration of flags held by a signaler or the arms of a semaphore tower encodes parts of the message, typically individual letters, and numbers. Another person standing a great distance away can interpret the flags and reproduce the words sent.</li><li><span style=\"font-style: italic; \">Encryption</span></li><li><span style=\"font-style: italic; \">Steganography</span></li><li><span style=\"font-style: italic; \">Identity-Based</span></li></ul>\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">2. Hiding the parties to a communication – preventing identification, promoting anonymity</span></span>\r\n<ul><li>"Crowds" and similar anonymous group structures – it is difficult to identify who said what when it comes from a "crowd"</li><li>Anonymous communication devices – unregistered cellphones, Internet cafes</li><li>Anonymous proxies</li><li>Hard to trace routing methods – through unauthorized third-party systems, or relays</li></ul>\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">3. Hiding the fact that communication takes place</span></span>\r\n<ul><li>"Security by obscurity" – similar to a needle in a haystack</li><li>Random traffic – creating random data flow to make the presence of genuine communication harder to detect and traffic analysis less reliable</li></ul>\r\nEach of the three is important, and depending on the circumstances any of these may be critical. For example, if a communication is not readily identifiable, then it is unlikely to attract attention for identification of parties, and the mere fact communication has taken place (regardless of content) is often enough by itself to establish an evidential link in legal prosecutions. It is also important with computers, to be sure where the security is applied, and what is covered.\r\n<span style=\"font-weight: bold; \">What are the methods used to "break" security?</span>\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Bugging</span></span>\r\nThe placing covertly of monitoring and/or transmission devices either within the communication device, or in the premises concerned.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Computers (general)</span></span>\r\nAny security obtained from a computer is limited by the many ways it can be compromised – by hacking, keystroke logging, backdoors, or even in extreme cases by monitoring the tiny electrical signals given off by keyboard or monitors to reconstruct what is typed or seen (TEMPEST, which is quite complex).\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Laser audio surveillance</span></span>\r\nSounds, including speech, inside rooms, can be sensed by bouncing a laser beam off a window of the room where a conversation is held and detecting and decoding the vibrations in the glass caused by the sound waves.\r\n<span style=\"font-weight: bold; \">What are the systems offering partial security?</span>\r\n<span style=\"font-weight: bold; \">Anonymous cellphones.</span> Cellphones can easily be obtained, but are also easily traced and "tapped". There is no (or only limited) encryption, the phones are traceable – often even when switched off – since the phone and SIM card broadcast their International Mobile Subscriber Identity (IMSI). It is possible for a cellphone company to turn on some cellphones when the user is unaware and use the microphone to listen in on you, and according to James Atkinson, a counter-surveillance specialist cited in the same source, "Security-conscious corporate executives routinely remove the batteries from their cell phones" since many phones' software can be used "as-is", or modified, to enable transmission without user awareness and the user can be located within a small distance using signal triangulation and now using built-in GPS features for newer models. Transceivers may also be defeated by jamming or Faraday cage.\r\nSome cellphones (Apple's iPhone, Google's Android) track and store users' position information so that movements for months or years can be determined by examining the phone.\r\n<span style=\"font-weight: bold; \">Landlines.</span> Analog landlines are not encrypted, it lends itself to being easily tapped. Such tapping requires physical access to the line which can be easily obtained from a number of places, e.g. the phone location, distribution points, cabinets and the exchange itself. Tapping a landline in this way can enable an attacker to make calls that appear to originate from the tapped line.\r\n<span style=\"font-weight: bold;\">Anonymous Internet.</span> Using a third-party system of any kind (payphone, Internet cafe) is often quite secure, however, if that system is used to access known locations (a known email account or 3rd party) then it may be tapped at the far end, or noted, and this will remove any security benefit obtained. Some countries also impose mandatory registration of Internet cafe users.\r\nAnonymous proxies are another common type of protection, which allows one to access the net via a third party (often in a different country) and make tracing difficult. Note that there is seldom any guarantee that the plaintext is not tappable, nor that the proxy does not keep its own records of users or entire dialogs. As a result, anonymous proxies are a generally useful tool but may not be as secure as other systems whose security can be better assured. Their most common use is to prevent a record of the originating IP, or address, being left on the target site's own records. Typical anonymous proxies are found at both regular websites such as Anonymizer.com and spynot.com, and on proxy sites which maintain up to date lists of large numbers of temporary proxies in operation.\r\nA recent development on this theme arises when wireless Internet connections ("Wi-Fi") are left in their unsecured state. The effect of this is that any person in range of the base unit can piggyback the connection – that is, use it without the owner being aware. Since many connections are left open in this manner, situations where piggybacking might arise (willful or unaware) have successfully led to a defense in some cases, since it makes it difficult to prove the owner of the connection was the downloader or had knowledge of the use to which unknown others might be putting their connection. An example of this was the Tammie Marson case, where neighbors and anyone else might have been the culprit in the sharing of copyright files. Conversely, in other cases, people deliberately seek out businesses and households with unsecured connections, for illicit and anonymous Internet usage, or simply to obtain free bandwidth.\r\n<span style=\"font-weight: bold;\">Programs offering more security.</span>\r\n<span style=\"font-weight: bold;\"><span style=\"font-style: italic;\">Secure instant messaging</span></span> – Some instant messaging clients use end-to-end encryption with forwarding secrecy to secure all instant messages to other users of the same software. Some instant messaging clients also offer end-to-end encrypted file transfer support and group messaging.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">VoIP</span></span> – Some VoIP clients implement ZRTP and SRTP encryption for calls.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Secure email</span></span> – some email networks are designed to provide encrypted and/or anonymous communication. They authenticate and encrypt on the users own computer, to prevent transmission of plain text, and mask the sender and recipient. Mixminion and I2P-Bote provide a higher level of anonymity by using a network of anonymizing intermediaries, similar to how Tor works, but at a higher latency.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">IRC and webchat</span></span> – Some IRC clients and systems use client-to-server encryption such as SSL/TLS. 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