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Microsoft Defender ATP detects network attacks and data breaches, and gives you the insights and tools to close incidents quickly.","shortDescription":"Microsoft Defender Advanced Threat Protection (ATP) is a unified platform for preventative protection, post-breach detection, automated investigation, and response.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":12,"sellingCount":9,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Defender Advanced Threat Protection (ATP)","keywords":"","description":"<span style=\"font-weight: bold; \">Microsoft Defender Advanced Threat Protection (ATP)</span> is a complete security solution.\r\n<span style=\"font-weight: bold; \">Agentless, cloud-powered</span>\r\nNo additional deployment or infrastructure. 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EDR differs from other endpoint protection platforms (EPP) such as antivirus (AV) and anti-malware in that its primary focus isn't to automatically stop threats in the pre-execution phase on an endpoint. Rather, EDR is focused on providing the right endpoint visibility with the right insights to help security analysts discover, investigate and respond to very advanced threats and broader attack campaigns stretching across multiple endpoints. Many EDR tools, however, combine EDR and EPP.\r\nWhile small and mid-market organizations are increasingly turning to EDR technology for more advanced endpoint protection, many lack the resources to maximize the benefits of the technology. Utilizing advanced EDR features such as forensic analysis, behavioral monitoring and artificial intelligence (AI) is labor and resource intensive, requiring the attention of dedicated security professionals.\r\nA managed endpoint security service combines the latest technology, an around-the-clock team of certified CSOC experts and up-to-the-minute industry intelligence for a cost-effective monthly subscription. Managed services can help reduce the day-to-day burden of monitoring and responding to alerts, enhance security orchestration and automation (SOAR) and improve threat hunting and incident response.","materialsDescription":"<span style=\"font-weight: bold; \">What is Endpoint detection and response (EDR)?</span>\r\nEndpoint detection and response is an emerging technology that addresses the need for continuous monitoring and response to advanced threats. One could even make the argument that endpoint detection and response is a form of advanced threat protection.\r\n<span style=\"font-weight: bold;\">What are the Key Aspects of EDR Security?</span>\r\nAccording to Gartner, effective EDR must include the following capabilities:\r\n<ul><li>Incident data search and investigation</li><li>Alert triage or suspicious activity validation</li><li>Suspicious activity detection</li><li>Threat hunting or data exploration</li><li>Stopping malicious activity</li></ul>\r\n<span style=\"font-weight: bold;\">What to look for in an EDR Solution?</span>\r\nUnderstanding the key aspects of EDR and why they are important will help you better discern what to look for in a solution. It’s important to find EDR software that can provide the highest level of protection while requiring the least amount of effort and investment — adding value to your security team without draining resources. Here are the six key aspects of EDR you should look for:\r\n<span style=\"font-weight: bold;\">1. Visibility:</span> Real-time visibility across all your endpoints allows you to view adversary activities, even as they attempt to breach your environment and stop them immediately.\r\n<span style=\"font-weight: bold;\">2. Threat Database:</span> Effective EDR requires massive amounts of telemetry collected from endpoints and enriched with context so it can be mined for signs of attack with a variety of analytic techniques.\r\n<span style=\"font-weight: bold;\">3. Behavioral Protection:</span> Relying solely on signature-based methods or indicators of compromise (IOCs) lead to the “silent failure” that allows data breaches to occur. Effective endpoint detection and response requires behavioral approaches that search for indicators of attack (IOAs), so you are alerted of suspicious activities before a compromise can occur.\r\n<span style=\"font-weight: bold;\">4. Insight and Intelligence:</span> An endpoint detection and response solution that integrates threat intelligence can provide context, including details on the attributed adversary that is attacking you or other information about the attack.\r\n<span style=\"font-weight: bold;\">5. Fast Response:</span> EDR that enables a fast and accurate response to incidents can stop an attack before it becomes a breach and allow your organization to get back to business quickly.\r\n<span style=\"font-weight: bold;\">6. Cloud-based Solution:</span> Having a cloud-based endpoint detection and response solution is the only way to ensure zero impact on endpoints while making sure capabilities such as search, analysis and investigation can be done accurately and in real time.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/hgghghg.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4934,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/IBM_LOGO.png","logo":true,"scheme":false,"title":"IBM WebSphere Enterprise Service Bus (ESB)","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":100,"alias":"ibm-websphere-enterprise-service-bus-esb","companyTitle":"IBM","companyTypes":["supplier","vendor"],"companyId":177,"companyAlias":"ibm","description":"<span style=\"font-weight: bold; \">Features IBM WebSphere Enterprise Service Bus (ESB):</span><br />\r\n<ul><li>Brings consistency to point-to-point connectivity</li></ul>\r\n<ul><li>Provides smart connectivity on internet-standard application infrastructure, to connect any application or data</li></ul>\r\n<ul><li>Supports a broad range of native bindings and adapters for service-oriented integration, incl. web services, MQ and JMS messaging, HTTP, EJB, databases, files. file transfer, email, Lotus Domino, System i (RPG programs), CICS, IMS, SAP, Oracle, Siebel, PeopleSoft, JDEdwards.</li></ul>\r\n<ul><li>Integrates seamlessly with the industry-leading WebSphere software platform for streamlined IT operations</li></ul>\r\n<ul><li>Extends easily to IBM Business Process Manager Advanced for service orchestration and BPM</li></ul>\r\n<ul><li>Tightly integrates with WebSphere Service Registry and Repository for SOA solutions</li></ul>\r\n<ul><li>Leverages declarative IBM Integration Designer for visual programming and testing</li></ul>\r\n<ul><li>Provides an integrated solution for both service mediation and service hosting</li></ul>\r\n<ul><li>WebSphere ESB is easy to use from both a tools and a run-time perspective. IBM Integration Designer, the development tool of choice for WebSphere ESB, delivers an integrated, interactive, and visual development experience that requires minimal programming skills. You can get up and running quickly with a compelling out-of-the-box experience that is supported by easy-to-understand samples and comprehensive documentation.</li></ul>","shortDescription":"IBM WebSphere Enterprise Service Bus (ESB) provides fast and flexible application integration with smaller costs and opens an opportunity for use of methods of interaction of the next generation.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":11,"sellingCount":13,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"IBM WebSphere Enterprise Service Bus (ESB)","keywords":"","description":"<span style=\"font-weight: bold; \">Features IBM WebSphere Enterprise Service Bus (ESB):</span><br />\r\n<ul><li>Brings consistency to point-to-point connectivity</li></ul>\r\n<ul><li>Provides smart connectivity on internet-standard application infrastructure, to co","og:title":"IBM WebSphere Enterprise Service Bus (ESB)","og:description":"<span style=\"font-weight: bold; \">Features IBM WebSphere Enterprise Service Bus (ESB):</span><br />\r\n<ul><li>Brings consistency to point-to-point connectivity</li></ul>\r\n<ul><li>Provides smart connectivity on internet-standard application infrastructure, to co","og:image":"https://old.roi4cio.com/fileadmin/user_upload/IBM_LOGO.png"},"eventUrl":"","translationId":4935,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":401,"title":"Service-Oriented Architecture and Web Services","alias":"service-oriented-architecture-and-web-services","description":" Service-oriented architecture (SOA) is a style of software design where services are provided to the other components by application components, through a communication protocol over a network. An SOA service is a discrete unit of functionality that can be accessed remotely and acted upon and updated independently, such as retrieving a credit card statement online. SOA is also intended to be independent of vendors, products and technologies.\r\nA service has four properties according to one of many definitions of SOA:\r\n<ul><li>It logically represents a business activity with a specified outcome.</li><li>It is self-contained.</li><li>It is a black box for its consumers, meaning the consumer does not have to be aware of the service's inner workings.</li><li>It may consist of other underlying services.</li></ul>\r\nDifferent services can be used in conjunction to provide the functionality of a large software application,[4] a principle SOA shares with modular programming. Service-oriented architecture integrates distributed, separately maintained and deployed software components. It is enabled by technologies and standards that facilitate components' communication and cooperation over a network, especially over an IP network.\r\nSOA is related to the idea of an application programming interface (API), an interface or communication protocol between different parts of a computer program intended to simplify the implementation and maintenance of software. An API can be thought of as the service, and the SOA the architecture that allows the service to operate.","materialsDescription":" <span style=\"font-weight: bold;\">What is Service-Oriented Architecture?</span>\r\nService-oriented architecture (SOA) is a software architecture style that supports and distributes application components that incorporates discovery, data mapping, security and more. Service-oriented architecture has two main functions:\r\n<ol><li>Create an architectural model that defines goals of applications and methods that will help achieve those goals.</li><li>Define implementations specifications linked through WSDL (Web Services Description Language) and SOAP (Simple Object Access Protocol) specifications.</li></ol>\r\nService-oriented architecture principles are made up of nine main elements:\r\n<ol><li>Standardized Service Contract where services are defined making it easier for client applications to understand the purpose of the service.</li><li>Loose Coupling is a way to interconnecting components within the system or network so that the components can depend on one another to the least extent acceptable. When a service functionality or setting changes there is no downtime or breakage of the application running.</li><li>Service Abstraction hides the logic behind what the application is doing. It only relays to the client application what it is doing, not how it executes the action.</li><li>Service Reusability divides the services with the intent of reusing as much as possible to avoid spending resources on building the same code and configurations.</li><li>Service Autonomy ensures the logic of a task or a request is completed within the code.</li><li>Service Statelessness whereby services do not withhold information from one state to another in the client application.</li><li>Service Discoverability allows services to be discovered via a service registry.</li><li>Service Composability breaks down larger problems into smaller elements, segmenting the service into modules, making it more manageable.</li><li>Service Interoperability governs the use of standards (e.g. XML) to ensure larger usability and compatibility.</li></ol>\r\n<span style=\"font-weight: bold;\">How Does Service-Oriented Architecture Work?</span>\r\nA service-oriented architecture (SOA) works as a components provider of application services to other components over a network. Service-oriented architecture makes it easier for software components to work with each other over multiple networks.\r\nA service-oriented architecture is implemented with web services (based on WSDL and SOAP), to be more accessible over standard internet protocols that are on independent platforms and programming languages.\r\nService-oriented architecture has 3 major objectives all of which focus on parts of the application cycle:\r\n<ol><li>Structure process and software components as services – making it easier for software developers to create applications in a consistent way.</li><li>Provide a way to publish available services (functionality and input/output requirements) – allowing developers to easily incorporate them into applications.</li><li>Control the usage of these services for security purposes – mainly around the components within the architecture, and securing the connections between those components.</li></ol>\r\nMicroservices architecture software is largely an updated implementation of service-oriented architecture (SOA). The software components are created as services to be used via APIs ensuring security and best practices, just as in traditional service-oriented architectures.\r\n<span style=\"font-weight: bold;\">What are the benefits of Service-Oriented Architecture?</span>\r\nThe main benefits of service-oriented architecture solutions are:\r\n<ul><li>Extensibility – easily able to expand or add to it.</li><li>Reusability – opportunity to reuse multi-purpose logic.</li><li>Maintainability – the ability to keep it up to date without having to remake and build the architecture again with the same configurations.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Service_Oriented_Architecture_and_Web_Services.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4938,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/ibm_filenet_p8_platform.png","logo":true,"scheme":false,"title":"IBM FileNet P8 Platform","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":100,"alias":"ibm-filenet-p8-platform","companyTitle":"IBM","companyTypes":["supplier","vendor"],"companyId":177,"companyAlias":"ibm","description":"The FileNet P8 platform offers enterprise-level scalability and flexibility to handle the most demanding content challenges, the most complex business processes, and integration to all your existing systems. FileNet P8 is a reliable, scalable, and highly available enterprise platform that enables you to capture, store, manage, secure, and process information to increase operational efficiency and lower total cost of ownership. FileNet P8 enables you to streamline and automate business processes, access and manage all forms of content, and automate records management to help meet compliance needs.<br />\r\nThe FileNet P8 family of products includes back-end services, development tools, and applications that address enterprise content and process management requirements.\r\n<span style=\"font-weight: bold;\">Content management</span><br />At the core of the platform are repository services for capturing, managing, and storing your business-related digital assets. Multiple repositories, called object stores, can be created and managed within a single system to serve your business requirements.<br />\r\n<span style=\"font-weight: bold;\">Integration with external content repositories</span><br />\r\nIBM® FileNet Content Federation Services enables you to integrate data in an external repository with FileNet P8 and access the documents as though they are stored in an object store. An external repository acts like a virtual storage area for the Content Platform Engine system.<br />\r\n<span style=\"font-weight: bold;\">Workflow management</span><br />\r\nFileNet P8 lets you create, modify, manage, analyze, and simulate business processes, or workflows, that are performed by applications, enterprise users, and external users such as partners and customers.<br />\r\n<span style=\"font-weight: bold;\">Application environment</span><br />\r\nThe FileNet P8 platform includes an application environment to provide users with enterprise content management (ECM) functionality. IBM Content Navigator is a web client that provides users with a console for working with content from multiple content servers, including content that is stored on Content Platform Engine object stores.<br />\r\n<span style=\"font-weight: bold;\">Application integration</span><br />\r\nFileNet P8 tools help you integrate with various vendor applications.<br />\r\n<span style=\"font-weight: bold;\">Records management</span><br />\r\nDesigned to solve today's process-oriented enterprise records management and compliance needs, IBM Enterprise Records is a records management solution that can help companies manage risk through effective, enforceable records management policy, for achievable and cost-effective compliance. IBM Enterprise Records is fully integrated with the FileNet P8 platform.<br />\r\n<span style=\"font-weight: bold;\">System management</span><br />\r\nFileNet P8 provides a complete set of system administration tools that allow for monitoring, validation, and configuration changes from a central location with a dispersed deployment. These tools, described in the following sections, can be used to manage the entire system.<br />\r\n<span style=\"font-weight: bold;\">Enterprise capabilities</span><br />\r\nFileNet P8 components provide the enterprise-level capabilities that are required for solving critical business requirements. This section enumerates these product characteristics.","shortDescription":"IBM® FileNet® P8 Platform is a next-generation, unified enterprise foundation for the integrated IBM FileNet P8 products. ","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":9,"sellingCount":20,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"IBM FileNet P8 Platform","keywords":"","description":"The FileNet P8 platform offers enterprise-level scalability and flexibility to handle the most demanding content challenges, the most complex business processes, and integration to all your existing systems. FileNet P8 is a reliable, scalable, and highly avail","og:title":"IBM FileNet P8 Platform","og:description":"The FileNet P8 platform offers enterprise-level scalability and flexibility to handle the most demanding content challenges, the most complex business processes, and integration to all your existing systems. FileNet P8 is a reliable, scalable, and highly avail","og:image":"https://old.roi4cio.com/fileadmin/user_upload/ibm_filenet_p8_platform.png"},"eventUrl":"","translationId":4939,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":182,"title":"CMS - Content management system","alias":"cms-content-management-system","description":"A content management system (CMS) manages the creation and modification of digital content. It typically supports multiple users in a collaborative environment.\r\nCMS features vary widely. Most CMSs include Web-based publishing, format management, history editing and version control, indexing, search and retrieval. By their nature, content management systems support the separation of content and presentation.\r\nContent management software solutions are typically used for enterprise content management systems (ECM) and web site content management systems (WCM). An ECM facilitates collaboration in the workplace by integrating document management, digital asset management and records retention functionalities, and providing end users with role-based access to the organization's digital assets. A WCM facilitates collaborative authoring for websites. ECM software often includes a WCM publishing functionality, but ECM webpages typically remain behind the organization's firewall.\r\nBoth enterprise content management and web content management systems have two components: a content management application (CMA) and a content delivery application (CDA). The CMA is a graphical user interface (GUI) that allows the user to control the design, creation, modification and removal of content from a website without needing to know anything about HTML. The CDA component provides the back-end services that support management and delivery of the content once it has been created in the CMA.\r\nDigital asset management systems are another type of CMS. They manage content with a clearly defined author or ownership, such as documents, movies, pictures, phone numbers, and scientific data. Companies also use CMSs to store, control, revise, and publish documentation.\r\nBased on market share statistics, the most popular CMS is WordPress, used by more than 28% of all websites on the Internet, and by 59% of all websites using a known content management system, followed by Joomla and Drupal.\r\n<span style=\"font-weight: bold;\">Content management systems typically provide the following features:</span>\r\n<ul><li>Search engine optimization</li><li>Integrated and online documentation</li><li>Modularity and extensibility</li><li>User and group functionality</li><li>Templating support for changing designs</li><li>Installation and upgrade wizards</li><li>Integrated audit logs</li><li>Compliance with various accessibility frameworks and standards, such as WAI-ARIA</li><li>Reduced need to code from scratch</li><li>Unified user experience</li><li>Version control</li><li>Edit permission management</li></ul>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What is a CMS?</span></h1>\r\nAnswer: CMS is an acronym for &quot;Content Management System&quot;. You may see some variations on this term, but they all refer to the same concept. Variations include:\r\n<ul><li>Content Management System</li><li>Web CMS</li><li>Web Content Management System</li><li>CMS Platform</li><li>Content Management Platform</li><li>CMS System</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What does a CMS do?</span></h1>\r\n<p class=\"align-left\">In it's simplest terms, Content Management Systems are designed to help users create and manage their websites. Content management solutions help webmasters manage the many different resources, content types and various data that make up modern web sites.</p>\r\n<p class=\"align-left\">At a minimum, modern websites make use of HTML, CSS, JavaScript and images (jpeg, gif, png, etc) to create web content for visitors to read. At the core of every CMS is the ability to organize these resources and generate valid content that can be read by web browsers. </p>\r\n<p class=\"align-left\">More advanced websites have interactive components (comment sections, forums, e-commerce...) that requires server software to validate and save user submitted content.<br />All of the top CMS platforms have features built-in or available for download as addons for all of these features.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the main types of CMS?</span></h1>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Simple CMS.</span> This system is used to create simple websites that contain several pages using simple control systems. Simple content management systems consist of several modules that are set one time. These CMSs are free and are available on the internet. Among their disadvantages are the inability to change settings, low transmission capacity, inability to create pages dynamically and the inability of ato delegateion of administrator’s credentials to others.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\">&nbsp;</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Template CMS.</span> It consists of modules as well, but its structure is more complex if compared to a simple CMS. Template CMS has high transmission capacity, around 50,000 inquiries. Also, it has the support of dynamic pages and the ability to delegate the administrator’s credentials. Many template systems are used to create website content because they are easy to use.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\">&nbsp;</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Professional CMS</span>. This type of CMS has a higher level of complexity. You may change the structure of internet resources. Additional modules can be attached to these systems. These systems are used to create information portals or massive projects. As a rule, these CMSs are a paid resource.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\">&nbsp;</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Universal CMS</span>. Universal systems have wide functionality and ample opportunities to develope websites of any complexity. They support the functions of changing the structure, creating dynamic pages, modification of settings and credential distribution. Universal CMS is quite expensive. These CMSs are used for work with large portals and web-projects that require high functionality and dynamics.<br /><br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CMS_-_content_management_system.png"},{"id":66,"title":"BPM - Business Process Management","alias":"bpm-business-process-management","description":"<span style=\"font-weight: bold; \">Business process management (BPM)</span> is a discipline in operations management in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. BPM focuses on improving corporate performance by managing business processes. Any combination of methods used to manage a company's business processes is BPM. Processes can be structured and repeatable or unstructured and variable.\r\nAs an approach, BPM sees processes as important assets of an organization that must be understood, managed, and developed to announce and deliver value-added products and services to clients or customers. This approach closely resembles other total quality management or continuous improvement process methodologies. ISO 9000 promotes the process approach to managing an organization.<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">Successfully employing BPM usually involves the following:</span>\r\nOrganizing around outcomes not tasks to ensure the proper focus is maintained\r\nCorrecting and improving processes before (potentially) automating them; otherwise all you’ve done is make the mess run faster\r\nEstablishing processes and assigning ownership lest the work and improvements simply drift away – and they will, as human nature takes over and the momentum peters out\r\nStandardizing processes across the enterprise so they can be more readily understood and managed, errors reduced, and risks mitigated\r\nEnabling continuous change so the improvements can be extended and propagated over time\r\nImproving existing processes, rather than building radically new or “perfect” ones, because that can take so long as to erode or negate any gains achieved\r\n<span style=\"font-weight: bold; \">Business Process Management Software (BPMS)</span> is a process automation tool. It helps you map out your everyday processes to identify and eliminate bottlenecks, control your company’s costs, make your day-to-day processes as efficient as possible, and ensure the effectiveness of the people involved in your processes. A business process management solution to a company’s needs begins with the alignment of business goals with an eye toward creating value through process change initiatives. This alignment leads to a thorough understanding and design of representative processes typically following an industry standard framework \r\nA BPM based foundation provides for complete lifecycle management of business processes, integration across technologies, and imbeds efficiency among people, processes, and technologies.\r\nCommercial business process management tools tend to center on the automation of business processes, essentially moving them from manual pen-and-paper endeavors to effortless automated transactions. BPM software products track how business information is used and then maps the relevant business process and ensure that transactions are done accordingly. This effectively shows where data and process bottlenecks occur and highlights various deficiencies in business processes, including areas where resources are wasted, allowing managers streamline and optimize those processes.\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">There are three key types of BPMS:</span></p>\r\n<span style=\"font-weight: bold; \">Efficiency Monitors:</span>Monitors every system of the enterprise for inefficiency in the processes by following it from start to finish. BPM program accurately pinpoints weakness and bottlenecks where customers might get frustrated and discontinue transactions and processes.\r\n<span style=\"font-weight: bold; \">Workflow Software:</span> Uses detailed maps of an existing processes and tries to streamline them by optimizing certain steps. BPM workflow software cannot suggest improvements to the process, only optimize it, so this software is only as good as the process itself.\r\n<span style=\"font-weight: bold; \">Enterprise Application Integration Tools:</span> A mixture of efficiency monitors, process and workflow management, EAI software is used to integrate legacy systems into new systems. This software can be used to map points for integrating old and new systems, optimizing their information-gathering characteristics and increasing the efficiency of system communications.<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\">What Are the Types of Business Process Management Software?</h1>\r\n<p class=\"align-center\">There are <span style=\"font-weight: bold; \">three basic kinds</span> of BPM frameworks:</p>\r\n<span style=\"font-weight: bold; \">Horizontal frameworks.</span>They deal with design and development of business processes. They are generally focused on technology and reuse.\r\n<span style=\"font-weight: bold; \">Vertical BPM frameworks.</span>&nbsp; This focuses on specific sets of coordinated tasks, using pre-built templates which can be easily deployed and configured.\r\n<span style=\"font-weight: bold; \">Full-service BPM suites.</span>&nbsp; They have five basic components: Process discovery and project scoping; Process modeling and design; Business rules engine; Workflow engine; Simulation and testing.\r\n<p class=\"align-center\">There are <span style=\"font-weight: bold; \">two types of BPM software</span> as it pertains to deployment:<span style=\"font-weight: bold; \"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">On-premise</span> business process management (BPM). This has been the norm for most enterprises.</p>\r\n<span style=\"font-weight: bold; \">Software as a Service (SaaS).</span> Advances in cloud computing have led to an increased interest in various “software-on-demand” offerings.\r\n<h1 class=\"align-center\">What are BPM Tools?</h1>\r\n<span style=\"font-weight: bold; \">Business Process Management (BPM) tools</span> are used for automating, measuring and optimizing business processes. BPM automation tools use workflow and collaboration to provide meaningful metrics to business leaders.\r\n<span style=\"font-weight: bold; \">Misconceptions about BPM Tools.</span> There’s a common misconception that BPM tools do not easily demonstrate their benefit to the organization. While the benefit from using BPM tools can be hard to quantify, it can be expressed more effectively in terms of business value.\r\n<span style=\"font-weight: bold; \">Process Management Tools.</span> Tools that allow process managers (those that are responsible for organizing the process or activity) to secure the resources needed to execute it, and measure the results of the activity, providing rewards or corrective feedback when necessary. Process manager tools also allows process managers to change and improve the process whenever possible.\r\n<span style=\"font-weight: bold;\">Process Modeling Tools.</span> Software tools that let managers or analysts create business process diagrams. Simple tools only support diagramming. Professional Process Modeling Tools store each model element in a database so that they can be reused on other diagrams or updated. Many business process improvement software supports simulation or code generation.<br /><br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/BPM_-_Business_Process_Management.png"},{"id":146,"title":"ECM - Enterprise Content Management","alias":"ecm-enterprise-content-management","description":"<span style=\"font-weight: bold; \">Enterprise content management (ECM)</span> extends the concept of content management by adding a time line for each content item and possibly enforcing processes for the creation, approval and distribution of them. Systems that implement ECM generally provide a secure repository for managed items, be they analog or digital, that indexes them. They also include one or more methods for importing content to bring new items under management and several presentation methods to make items available for use. The key feature of ECM that distinguishes it from &quot;simple&quot; content management is that an ECM is at least cognizant of the processes and procedures of the enterprise it is created for, and as such is particular to it. \r\nECM as an umbrella term covers enterprise document management system, Web content management, search, collaboration, records management, digital asset management (DAM), workflow management, capture and scanning. ECM is primarily aimed at managing the life-cycle of information from initial publication or creation all the way through archival and eventual disposal. ECM enterprise content management software is delivered in four ways:\r\n- on-premises software (installed on an organization's own network)\r\n- software as a service (SaaS) (Web access to information that is stored on a software manufacturer's system)\r\n- a hybrid composed of both on-premises and SaaS components\r\n- Infrastructure as a Service (IaaS) (which refers to online services that abstract the user from the details of infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc.)\r\n<span style=\"font-weight: bold;\">ECM provides</span> a centralized platform where content can be held and disseminated in a manner that meets regulatory compliance requirements and risk management guidelines. An ECM achieves the latter two benefits by eliminating ad hoc processes that can expose an enterprise to regulatory compliance risks and other potential problems. Full-function enterprise content management solutions include features such as content taxonomies, auditing capabilities, check-in/check-out and other workflow controls and security mechanisms.\r\nAn <span style=\"font-weight: bold;\">effective ECM </span>can streamline access and business processes, eliminate bottlenecks by reducing storage, as well as paper and mailing needs, optimize security, maintain integrity and minimize overhead. All of these can lead to increased productivity. The first step is to document all the types of content that the organization deals with, the business processes its part of and who handles the content. \r\nECM software can be used to identify duplicate and near-duplicate content, allowing the organization to keep a few copies of a particular piece of content instead of hundreds. The best ECM software extends the reach of traditional ECM capabilities into previously isolated applications and information silos, such as ERP, CRM, SCM and HCM, to take the shape of a content services platform. Information can now flow across the enterprise to the people and processes—when, where and in whatever context it is needed.\r\nTo understand more specific ways it could help your company, consider these <span style=\"font-weight: bold; \">three types of ECM</span> software solutions.\r\n<span style=\"font-weight: bold; \">Web Content Management.</span> WCM puts control over the look and feel of a website in the hands of specific, key people. It’s used by organizations with relatively complex websites and strict brand guidelines, giving those key personnel the means to easily update, modify and publish content for the sites while adhering to the guidelines.\r\n<span style=\"font-weight: bold; \">Collaborative Content Management.</span> CCM enables multiple people to access and modify a single document, such as a legal document. It’s ideal for organizations that must manage projects involving multiple stakeholders. CCM makes it easy to work together while keeping track of, and updating, the most-current version of the document.\r\n<span style=\"font-weight: bold; \">Transactional Content Management.</span> This type of ECM document management is designed for organizations that repeatedly use varied types of content, including records, paper documents, and digital files. TCM solutions capture content from various channels, classify it, store it, create an automated workflow to ensure the right user receives the content at the right time, and even deletes documents when they’re no longer needed, all while working seamlessly with other apps and databases, ensuring all of that content is available throughout the company.<br /><br /><br />\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: bold; \">What is Enterprise Content Management (ECM)?</span></h1>\r\nEnterprise Content Management is the organization of structured and unstructured documents using technology and software that allows your organization to “work smarter, not harder.” As technology advanced and everything became digital, organizations needed a new way to store and access files, leading to the creation of ECM. \r\nECM document management system consists of four main points:\r\n<ul><li><span style=\"font-weight: bold; \">Capture:</span> Capturing information from hardcopy documents or online forms and transferring it into the system</li><li><span style=\"font-weight: bold; \">Manage:</span> Managing the captured data in a structured format that allows quick and easy retrieval</li><li><span style=\"font-weight: bold; \">Storing:</span> Securely storing files in a central repository that can be accessed from multiple locations</li><li><span style=\"font-weight: bold; \">Delivery:</span> Implementation of business process workflows to automatically move documents from one step to the next</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Five ways ECM software can benefit your organization</span></h1>\r\n<span style=\"font-weight: bold; \">Basic file sharing and library services.</span> At its core, enterprise document management software begins with basic file sharing and library services managed within a networked repository. Individuals and groups with predefined access rights and permissions can access the repository and then create, read, update and delete files stored within it.\r\nMany ECM applications support Content Management Interoperability Services, an industry standard that allows different vendors' products to interoperate; this is an essential capability within large enterprises that maintain content management tools from multiple vendors.\r\n<span style=\"font-weight: bold; \">Content governance, compliance and records management.</span> For many organizations, managing business documents or other content types is a critical use case for ECM. Companies subject to compliance or other industry regulations need document content management system software to capture, manage, archive and ultimately dispose of files after a predefined period.\r\nECM can ensure that only individuals with predefined permissions - determined by access controls - can update or view documents stored within a repository. An organization can thus manage document modification.\r\nIn addition, enterprise content management tools can log all actions, providing an organization with the capabilities to maintain an auditable record of all the changes to documents within the repository.\r\n<span style=\"font-weight: bold; \">Business process management.</span> Companies also use ECM to establish workflows that span departments and geographies to support extended enterprise and inter-enterprise business processes.\r\nMost ECM software provides tools to help both technical and non-technical business users define business processes. Most applications provide audit controls to track each step of the process and analytic capabilities to help identify inefficiencies and streamline business procedures.\r\n<span style=\"font-weight: bold; \">Content repositories linked to other enterprise applications.</span> Some companies use electronic content management software as a repository for documents created by other enterprise applications, including CRM, ERP, HR and financial systems. These enterprise systems can seamlessly access, view or modify content managed by the ECM.\r\n<span style=\"font-weight: bold; \">Enabling mobile and remote workforces.</span> Content management tools often include functionality to allow remote workers to access content from mobile devices. This is an increasingly important feature for many companies.\r\nMobile capabilities also enable new kinds of data capture and presentation functionalities. By combining content management capabilities with other data, for example, a political canvasser can use a tablet to enter new information about a political donor without having to start from scratch, as some of that information is already stored in a content management system. \r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ECM_-_Enterprise_Content_Management.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4956,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/IBM_BladeCenter.jpg","logo":true,"scheme":false,"title":"IBM BladeCenter","vendorVerified":0,"rating":"0.00","implementationsCount":2,"suppliersCount":0,"supplierPartnersCount":100,"alias":"ibm-bladecenter","companyTitle":"IBM","companyTypes":["supplier","vendor"],"companyId":177,"companyAlias":"ibm","description":"Introduced in 2002, based on engineering work started in 1999, the IBM BladeCenter was relatively late to the blade server market. It differed from prior offerings in that it offered a range of x86 Intel server processors and input/output (I/O) options. In February 2006, IBM introduced the BladeCenter H with switch capabilities for 10 Gigabit Ethernet and InfiniBand 4X.<br />A web site called Blade.org was available for the blade computing community through about 2009.<br />In 2012 the replacement Flex System was introduced.<br /><span style=\"font-weight: bold;\"><br />IBM BladeCenter (E)</span>\r\nThe original IBM BladeCenter was later marketed as BladeCenter E[3] with 14 blade slots in 7U. Power supplies have been upgraded through the life of the chassis from the original 1200 to 1400, 1800, 2000 and 2320 watt.<br />\r\nThe BladeCenter (E) was co-developed by IBM and Intel and included:\r\n<ul><li>14 blade slots in 7U</li></ul>\r\n<ul><li>Shared media tray with optical drive, floppy drive and USB 1.1 port</li></ul>\r\n<ul><li>One (upgradable to two) management modules</li></ul>\r\n<ul><li>Two (upgradable to four) power supplies</li></ul>\r\n<ul><li>Two redundant high-speed blowers</li></ul>\r\n<ul><li>Two slots for Gigabit Ethernet switches (can also have optical or copper pass-through)</li></ul>\r\n<ul><li>Two slots for optional switch or pass-through modules, can have additional Ethernet, Fibre Channel, InfiniBand or Myrinet 2000 functions.</li></ul>\r\n<br /><span style=\"font-weight: bold;\">IBM BladeCenter T</span><br />\r\nBladeCenter T is the telecommunications company version of the original IBM BladeCenter, available with either AC or DC (48 V) power. Has 8 blade slots in 8U, but uses the same switches and blades as the regular BladeCenter E. To keep NEBS Level 3 / ETSI compliant special Network Equipment-Building System (NEBS) compliant blades are available.<br /><br /><span style=\"font-weight: bold;\">IBM BladeCenter H</span><br />\r\nUpgraded BladeCenter design with high-speed fabric options. Fits 14 blades in 9U. Backwards compatible with older BladeCenter switches and blades.\r\n<ul><li>14 blade slots in 9U</li></ul>\r\n<ul><li>Shared Media tray with Optical Drive and USB 2.0 port</li></ul>\r\n<ul><li>One (upgradable to two) Advanced Management Modules</li></ul>\r\n<ul><li>Two (upgradable to four) Power supplies</li></ul>\r\n<ul><li>Two redundant High-speed blowers</li></ul>\r\n<ul><li>Two slots for Gigabit Ethernet switches (can also have optical or copper pass-through)</li></ul>\r\n<ul><li>Two slots for optional switch or pass-through modules, can have additional Ethernet, Fibre Channel, InfiniBand or Myrinet 2000 functions.</li></ul>\r\n<ul><li>Four slots for optional high-speed switches or pass-through modules, can have 10 Gbit Ethernet or InfiniBand 4X.</li></ul>\r\n<ul><li>Optional Hard-wired serial port capability</li></ul>\r\n<br /><span style=\"font-weight: bold;\">IBM BladeCenter HT</span><br />\r\nBladeCenter HT is the telecommunications company version of the IBM BladeCenter H, available with either AC or DC (48 V) power. Has 12 blade slots in 12U, but uses the same switches and blades as the regular BladeCenter H. But to keep NEBS Level 3 / ETSI compliant special NEBS compliant blades are available.<br /><br /><span style=\"font-weight: bold;\">IBM BladeCenter S</span><br />\r\nTargets mid-sized customers by offering storage inside the BladeCenter chassis, so no separate external storage needs to be purchased. It can also use 110 V power in the North American market, so it can be used outside the datacenter. When running at 120 V , the total chassis capacity is reduced.\r\n<ul><li>6 blade slots in 7U</li></ul>\r\n<ul><li>Shared Media tray with Optical Drive and 2x USB 2.0 ports</li></ul>\r\n<ul><li>Up to 12 hot-swap 3.5&quot; (or 24 2.5&quot;) SAS or SATA drives with RAID 0, 1 and 1E capability, RAID 5 and SAN capabilities optional with two SAS RAID controllers</li></ul>\r\n<ul><li>Two optional Disk Storage Modules for HDDs, six 3.5-inch SAS/SATA drives each.</li></ul>\r\n<ul><li>4 hot-swap I/O switch module bays</li></ul>\r\n<ul><li>1 Advanced Management Module as standard (no option for secondary Management Module)</li></ul>\r\n<ul><li>Two 950/1450-watt, hot-swap power modules and ability to have two optional 950/1450-watt power modules, offering redundancy and power for robust configurations.</li></ul>\r\n<ul><li>Four hot-swap redundant blowers, plus one fan in each power supply.</li></ul>","shortDescription":"The IBM BladeCenter was IBM's blade server architecture, until it was replaced by Flex System.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":13,"sellingCount":12,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"IBM BladeCenter","keywords":"","description":"Introduced in 2002, based on engineering work started in 1999, the IBM BladeCenter was relatively late to the blade server market. It differed from prior offerings in that it offered a range of x86 Intel server processors and input/output (I/O) options. In Feb","og:title":"IBM BladeCenter","og:description":"Introduced in 2002, based on engineering work started in 1999, the IBM BladeCenter was relatively late to the blade server market. It differed from prior offerings in that it offered a range of x86 Intel server processors and input/output (I/O) options. In Feb","og:image":"https://old.roi4cio.com/fileadmin/user_upload/IBM_BladeCenter.jpg"},"eventUrl":"","translationId":4957,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":517,"title":"Blade System","alias":"blade-system","description":" A blade server is a stripped-down server computer with a modular design optimized to minimize the use of physical space and energy. Blade servers have many components removed to save space, minimize power consumption and other considerations, while still having all the functional components to be considered a computer. Unlike a rack-mount server, a blade server needs a blade enclosure, which can hold multiple blade servers, providing services such as power, cooling, networking, various interconnects and management. Together, blades and the blade enclosure form a blade system. Different blade providers have differing principles regarding what to include in the blade itself, and in the blade system as a whole.\r\nIn a standard server-rack configuration, one rack unit or 1U—19 inches (480 mm) wide and 1.75 inches (44 mm) tall—defines the minimum possible size of any equipment. The principal benefit and justification of blade computing relates to lifting this restriction so as to reduce size requirements. The most common computer rack form-factor is 42U high, which limits the number of discrete computer devices directly mountable in a rack to 42 components. Blades do not have this limitation. As of&nbsp; 2014, densities of up to 180 servers per blade system (or 1440 servers per rack) are achievable with blade systems.\r\nEnclosure (or chassis) performs many of the non-core computing services found in most computers. Non-blade systems typically use bulky, hot and space-inefficient components, and may duplicate these across many computers that may or may not perform at capacity. By locating these services in one place and sharing them among the blade computers, the overall utilization becomes higher. The specifics of which services are provided varies by vendor.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Power.</span></span> Computers operate over a range of DC voltages, but utilities deliver power as AC, and at higher voltages than required within computers. Converting this current requires one or more power supply units (or PSUs). To ensure that the failure of one power source does not affect the operation of the computer, even entry-level servers may have redundant power supplies, again adding to the bulk and heat output of the design.\r\nThe blade enclosure's power supply provides a single power source for all blades within the enclosure. This single power source may come as a power supply in the enclosure or as a dedicated separate PSU supplying DC to multiple enclosures. This setup reduces the number of PSUs required to provide a resilient power supply.\r\nThe popularity of blade servers, and their own appetite for power, has led to an increase in the number of rack-mountable uninterruptible power supply (or UPS) units, including units targeted specifically towards blade servers (such as the BladeUPS).\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Cooling.</span></span> During operation, electrical and mechanical components produce heat, which a system must dissipate to ensure the proper functioning of its components. Most blade enclosures, like most computing systems, remove heat by using fans.\r\nA frequently underestimated problem when designing high-performance computer systems involves the conflict between the amount of heat a system generates and the ability of its fans to remove the heat. The blade's shared power and cooling means that it does not generate as much heat as traditional servers. Newer blade-enclosures feature variable-speed fans and control logic, or even liquid cooling systems that adjust to meet the system's cooling requirements.\r\nAt the same time, the increased density of blade-server configurations can still result in higher overall demands for cooling with racks populated at over 50% full. This is especially true with early-generation blades. In absolute terms, a fully populated rack of blade servers is likely to require more cooling capacity than a fully populated rack of standard 1U servers. This is because one can fit up to 128 blade servers in the same rack that will only hold 42 1U rack mount servers.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Networking.</span></span> Blade servers generally include integrated or optional network interface controllers for Ethernet or host adapters for Fibre Channel storage systems or converged network adapter to combine storage and data via one Fibre Channel over Ethernet interface. In many blades at least one interface is embedded on the motherboard and extra interfaces can be added using mezzanine cards.\r\nA blade enclosure can provide individual external ports to which each network interface on a blade will connect. Alternatively, a blade enclosure can aggregate network interfaces into interconnect devices (such as switches) built into the blade enclosure or in networking blades.\r\nBlade servers function well for specific purposes such as web hosting, virtualization, and cluster computing. Individual blades are typically hot-swappable. As users deal with larger and more diverse workloads, they add more processing power, memory and I/O bandwidth to blade servers. Although blade server technology in theory allows for open, cross-vendor system, most users buy modules, enclosures, racks and management tools from the same vendor.\r\nEventual standardization of the technology might result in more choices for consumers; as of 2009 increasing numbers of third-party software vendors have started to enter this growing field.\r\nBlade servers do not, however, provide the answer to every computing problem. One can view them as a form of productized server-farm that borrows from mainframe packaging, cooling, and power-supply technology. Very large computing tasks may still require server farms of blade servers, and because of blade servers' high power density, can suffer even more acutely from the heating, ventilation, and air conditioning problems that affect large conventional server farms.","materialsDescription":" <span style=\"font-weight: bold;\">What is blade server?</span>\r\nA blade server is a server chassis housing multiple thin, modular electronic circuit boards, known as server blades. Each blade is a server in its own right, often dedicated to a single application. The blades are literally servers on a card, containing processors, memory, integrated network controllers, an optional Fiber Channel host bus adaptor (HBA) and other input/output (IO) ports.\r\nBlade servers allow more processing power in less rack space, simplifying cabling and reducing power consumption. According to a SearchWinSystems.com article on server technology, enterprises moving to blade servers can experience as much as an 85% reduction in cabling for blade installations over conventional 1U or tower servers. With so much less cabling, IT administrators can spend less time managing the infrastructure and more time ensuring high availability.\r\nEach blade typically comes with one or two local ATA or SCSI drives. For additional storage, blade servers can connect to a storage pool facilitated by a network-attached storage (NAS), Fiber Channel, or iSCSI storage-area network (SAN). The advantage of blade servers comes not only from the consolidation benefits of housing several servers in a single chassis, but also from the consolidation of associated resources (like storage and networking equipment) into a smaller architecture that can be managed through a single interface.\r\nA blade server is sometimes referred to as a high-density server and is typically used in a clustering of servers that are dedicated to a single task, such as:\r\n<ul><li>File sharing</li><li>Web page serving and caching</li><li>SSL encrypting of Web communication</li><li>The transcoding of Web page content for smaller displays</li><li>Streaming audio and video content</li></ul>\r\nLike most clustering applications, blade servers can also be managed to include load balancing and failover capabilities.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Blade_System.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4962,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/IBM_LOGO.png","logo":true,"scheme":false,"title":"IBM POWER8 Server","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":100,"alias":"server-ibm-power8","companyTitle":"IBM","companyTypes":["supplier","vendor"],"companyId":177,"companyAlias":"ibm","description":"Reflecting the best in open source, big-data computing, IBM POWER8® servers offer the overwhelming processing strength of Linux on IBM Power® and the ability to engage in deep learning.<br />POWER8 servers provide easy-to-deploy cloud solutions and support SAP HANA workloads. POWER8 servers also work in conjunction with IBM Watson® — actually helping to make Watson even smarter.\r\n\r\n<span style=\"font-weight: bold;\">FEATURES</span><br />\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Parallel processing power</span></span><br />\r\nThe POWER8 server delivers parallel processing of data queries, enabling it to resolve queries faster than other processor architectures.<br /><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\"></span></span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Boosted memory bandwidth</span></span><br />\r\nComputer-assisted personal interface (CAPI) enables the processor to talk directly to the flash drives and use them as an extension of its own memory. The data being cached for in-memory databases can be accessed faster than on any other platform.<br /><br /><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Complex analytical capabilities </span></span><br />\r\nIBM Watson ingests large amounts of structured and semi-structured data, making it ideal for environments that previously would have taken several data scientists to develop the necessary queries to extract key information from the data. <br /><br /><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Cost savings with cloud computing</span></span><br />\r\nCompanies can achieve significant cost savings by using cloud computing to help them more intelligently manage, store and access data.<br /><br /><span style=\"font-weight: bold;\">BENEFITS</span><br />\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Gain fast access to Linux compute in the cloud</span></span><br />\r\nEasily extend your current infrastructure into the cloud and get developers up and running on Linux fast. <br /><br /><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Host data and analytics in Linux</span></span><br />\r\nTest, drive and port data and analytics solutions to Linux. Get a secure environment to prove out performance characteristics for Linux workloads. <br /><br /><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Integrate hybrid applications</span></span><br />\r\nMaximize performance and efficiency by ensuring systems are close to the data being analyzed. ","shortDescription":"IBM POWER8 servers combine high performance, storage and I/O to focus on increasing volumes of data, while maintaining system speed.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":12,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"IBM POWER8 Server","keywords":"","description":"Reflecting the best in open source, big-data computing, IBM POWER8® servers offer the overwhelming processing strength of Linux on IBM Power® and the ability to engage in deep learning.<br />POWER8 servers provide easy-to-deploy cloud solutions and support SAP","og:title":"IBM POWER8 Server","og:description":"Reflecting the best in open source, big-data computing, IBM POWER8® servers offer the overwhelming processing strength of Linux on IBM Power® and the ability to engage in deep learning.<br />POWER8 servers provide easy-to-deploy cloud solutions and support SAP","og:image":"https://old.roi4cio.com/fileadmin/user_upload/IBM_LOGO.png"},"eventUrl":"","translationId":4963,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":35,"title":"Server","alias":"server","description":"In computing, a server is a computer program or a device that provides functionality for other programs or devices, called &quot;clients&quot;. This architecture is called the client–server model, and a single overall computation is distributed across multiple processes or devices. Servers can provide various functionalities, often called &quot;services&quot;, such as sharing data or resources among multiple clients, or performing computation for a client. A single server can serve multiple clients, and a single client can use multiple servers. A client process may run on the same device or may connect over a network to a server on a different device. Typical servers are database servers, file servers, mail servers, print servers, web servers, game servers, and application servers.\r\nClient–server systems are today most frequently implemented by (and often identified with) the request–response model: a client sends a request to the server, which performs some action and sends a response back to the client, typically with a result or acknowledgement. Designating a computer as &quot;server-class hardware&quot; implies that it is specialized for running servers on it. This often implies that it is more powerful and reliable than standard personal computers, but alternatively, large computing clusters may be composed of many relatively simple, replaceable server components.\r\nStrictly speaking, the term server refers to a computer program or process (running program). Through metonymy, it refers to a device used for (or a device dedicated to) running one or several server programs. On a network, such a device is called a host. In addition to server, the words serve and service (as noun and as verb) are frequently used, though servicer and servant are not. The word service (noun) may refer to either the abstract form of functionality, e.g. Web service. Alternatively, it may refer to a computer program that turns a computer into a server, e.g. Windows service. Originally used as &quot;servers serve users&quot; (and &quot;users use servers&quot;), in the sense of &quot;obey&quot;, today one often says that &quot;servers serve data&quot;, in the same sense as &quot;give&quot;. For instance, web servers &quot;serve web pages to users&quot; or &quot;service their requests&quot;.\r\nThe server is part of the client–server model; in this model, a server serves data for clients. The nature of communication between a client and server is request and response. This is in contrast with peer-to-peer model in which the relationship is on-demand reciprocation. In principle, any computerized process that can be used or called by another process (particularly remotely, particularly to share a resource) is a server, and the calling process or processes is a client. Thus any general purpose computer connected to a network can host servers. For example, if files on a device are shared by some process, that process is a file server. Similarly, web server software can run on any capable computer, and so a laptop or a personal computer can host a web server.\r\nWhile request–response is the most common client–server design, there are others, such as the publish–subscribe pattern. In the publish–subscribe pattern, clients register with a pub–sub server, subscribing to specified types of messages; this initial registration may be done by request–response. Thereafter, the pub–sub server forwards matching messages to the clients without any further requests: the server pushes messages to the client, rather than the client pulling messages from the server as in request–response.","materialsDescription":" <span style=\"font-weight: bold;\">What is a server?</span>\r\nA server is a software or hardware device that accepts and responds to requests made over a network. The device that makes the request, and receives a response from the server, is called a client. On the Internet, the term &quot;server&quot; commonly refers to the computer system which receives a request for a web document and sends the requested information to the client.\r\n<span style=\"font-weight: bold;\">What are they used for?</span>\r\nServers are used to manage network resources. For example, a user may set up a server to control access to a network, send/receive an e-mail, manage print jobs, or host a website. They are also proficient at performing intense calculations. Some servers are committed to a specific task, often referred to as dedicated. However, many servers today are shared servers which can take on the responsibility of e-mail, DNS, FTP, and even multiple websites in the case of a web server.\r\n<span style=\"font-weight: bold;\">Why are servers always on?</span>\r\nBecause they are commonly used to deliver services that are constantly required, most servers are never turned off. Consequently, when servers fail, they can cause the network users and company many problems. To alleviate these issues, servers are commonly set up to be fault-tolerant.\r\n<span style=\"font-weight: bold;\">What are the examples of servers?</span>\r\nThe following list contains links to various server types:\r\n<ul><li>Application server;</li><li>Blade server;</li><li>Cloud server;</li><li>Database server;</li><li>Dedicated server;</li><li>Domain name service;</li><li>File server;</li><li>Mail server;</li><li>Print server;</li><li>Proxy server;</li><li>Standalone server;</li><li>Web server.</li></ul>\r\n<span style=\"font-weight: bold;\">How do other computers connect to a server?</span>\r\nWith a local network, the server connects to a router or switch that all other computers on the network use. Once connected to the network, other computers can access that server and its features. For example, with a web server, a user could connect to the server to view a website, search, and communicate with other users on the network.\r\nAn Internet server works the same way as a local network server, but on a much larger scale. The server is assigned an IP address by InterNIC, or by a web host.\r\nUsually, users connect to a server using its domain name, which is registered with a domain name registrar. When users connect to the domain name (such as &quot;computerhope.com&quot;), the name is automatically translated to the server's IP address by a DNS resolver.\r\nThe domain name makes it easier for users to connect to the server because the name is easier to remember than an IP address. Also, domain names enable the server operator to change the IP address of the server without disrupting the way that users access the server. The domain name can always remain the same, even if the IP address changes.\r\n<span style=\"font-weight: bold;\">Where are servers stored?</span>\r\nIn a business or corporate environment, a server and other network equipment are often stored in a closet or glasshouse. These areas help isolate sensitive computers and equipment from people who should not have access to them.\r\nServers that are remote or not hosted on-site are located in a data center. With these types of servers, the hardware is managed by another company and configured remotely by you or your company.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Server.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4970,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/sap-ariba.png","logo":true,"scheme":false,"title":"SAP Ariba","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":30,"alias":"sap-ariba","companyTitle":"SAP","companyTypes":["supplier","vendor"],"companyId":167,"companyAlias":"sap","description":"SAP Ariba is how companies connect to get business done. On Ariba Network, trading partners from more than 3.6 million businesses, operating in more than 190 countries, discover new opportunities, collaborate on transactions, and deepen their relationships.\r\n\r\n<ul><li>Large, midsize, and growing companies use an end-to-end, automated system that simplifies the management of everything from sourcing to payments, all in one place.&nbsp; </li></ul>\r\n<ul><li>With intelligent spend management tools and network-generated insights, customers establish sustainable, trusted connections with partners while ensuring efficient, error-free transactions.</li></ul>\r\n<ul><li>Buyers can manage the entire purchasing process as they control spending, find new sources of savings on both direct and indirect goods, and build healthy, ethical supply chains</li></ul>\r\n<ul><li>Suppliers can connect with profitable customers and efficiently scale existing relationships, simplifying sales cycles and improving cash control along the way.</li></ul>\r\n\r\n<span style=\"font-weight: bold;\">Benefits of SAP Ariba Customers</span><br />\r\nAll companies using SAP Ariba note an increased level of interaction with contractors:\r\n<ul><li>the number of errors in the procurement documents decreased by more than 50%</li></ul>\r\n<ul><li>15% or more decreased the cost of procurement</li></ul>\r\n<ul><li>70% reduced operating costs for the procurement process</li></ul>\r\n<ul><li>63% increased marketing efficiency</li></ul>\r\n<ul><li>20% reduced purchase cycle</li></ul>\r\n<ul><li>the number of potential suppliers increased by 10%</li></ul>","shortDescription":"With SAP Ariba e-procurement and supply chain cloud solutions that are always on and easy to deploy, both large and midsize companies can realize fast time to value.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":16,"sellingCount":6,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"SAP Ariba","keywords":"","description":"SAP Ariba is how companies connect to get business done. On Ariba Network, trading partners from more than 3.6 million businesses, operating in more than 190 countries, discover new opportunities, collaborate on transactions, and deepen their relationships.\r\n\r","og:title":"SAP Ariba","og:description":"SAP Ariba is how companies connect to get business done. On Ariba Network, trading partners from more than 3.6 million businesses, operating in more than 190 countries, discover new opportunities, collaborate on transactions, and deepen their relationships.\r\n\r","og:image":"https://old.roi4cio.com/fileadmin/user_upload/sap-ariba.png"},"eventUrl":"","translationId":4975,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":73,"title":"SCM - Supply Chain Management","alias":"scm-supply-chain-management","description":"<span style=\"font-weight: bold; \"><span style=\"font-weight: bold; \">SCM</span> (Supply Chain Management)&nbsp;</span> is the management of the flow of goods and services and includes all processes that transform raw materials into final products. It involves the active streamlining of a business's supply-side activities to maximize customer value and gain a competitive advantage in the marketplace.\r\nSCM represents an effort by suppliers to <span style=\"font-weight: bold; \">develop and implement supply chains</span> that are as efficient and economical as possible. Supply chain management system covers everything from production to product development to the information systems needed to direct these undertakings.\r\nTypically, supply chain management solutions attempt to centrally control or link the production, shipment, and distribution of a product. By chain management process, companies are able to cut excess costs and deliver products to the consumer faster. This is done by keeping tighter <span style=\"font-weight: bold; \">control of internal inventories, internal production, distribution, sales, and the inventories of company vendors.</span>\r\n<span style=\"font-weight: bold; \">Supply chain strategy</span> is based on the idea that nearly every product that comes to market results from the efforts of various organizations that make up a supply chain. Although supply chains have existed for ages, most companies have only recently paid attention to them as a value-add to their operations.\r\nIn traditional supply chain management the supply chain manager coordinates the <span style=\"font-weight: bold; \">logistics </span>of all <span style=\"font-weight: bold; \">aspects of the supply chain</span> which consists of five parts: 1) <span style=\"font-weight: bold;\">the plan</span> or <span style=\"font-weight: bold;\">strategy</span>; 2) <span style=\"font-weight: bold;\">the source</span> (of raw materials or services); 3) <span style=\"font-weight: bold;\">manufacturing</span> (focused on productivity and efficiency); 4) <span style=\"font-weight: bold;\">delivery</span> and <span style=\"font-weight: bold;\">logistics</span>; 5) <span style=\"font-weight: bold;\">the return system </span>(for defective or unwanted products). \r\nImprovements in productivity and efficiency go straight to the bottom line of a company and have a real and lasting impact. Good supply chain management keeps companies out of the headlines and away from expensive recalls and lawsuits.\r\nTechnology is critical in managing today's supply chains, and every major supply chain management process has a software category dedicated to it. Most vendors of ERP suites offer digital SCM, and there are thousands of niche vendors. Besides managing specific processes, <span style=\"font-weight: bold; \">supply chain management network software </span>has an important role to play in tying together the people, processes, and systems that participate in the supply chain. \r\nOther commonly used supply chain management includes:\r\n<ul><li>a transportation management system (TMS) for managing the transport and storage of goods, especially across global supply chains;</li><li>a warehouse management system (WMS) for all of the activities inside warehouses and distribution centers; and</li><li>an order management system, to handle processing of customer orders through WMS, ERP and TMS systems, at all stages of the supply chain.</li></ul>\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> What are the different types of supply chain strategies?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">The &quot;efficient&quot; supply chain model</span></li></ul>\r\nThe efficient supply chain strategy is best suited to industries that are characterized by intense market competition, with several competitors fighting for the same group of customers who may not perceive major differences in their value proposals. In effect, competition is virtually always based almost solely on price.\r\n<span style=\"font-style: italic; \">This supply chain model is well suited for businesses with commoditized products, such as cement and steel.</span>\r\n<ul><li><span style=\"font-weight: bold; \">The &quot;fast&quot; supply chain model</span></li></ul>\r\nThe fast supply chain is best for companies that produce trendy products with a short lifecycle. From the customer's perspective, the main difference among competitors' value proposals is how well they are able to update product portfolios in accordance with the latest trends. This focuses competition in the market on manufacturers' ability to continuously develop new products they can sell at an affordable price. \r\n<span style=\"font-style: italic; \">Examples of companies that benefit from this supply chain model include those that engage in catalogue sales.</span><span style=\"font-style: italic; \">It's also appropriate for retailers that sell trendy apparel and whose customers tend to visit stores monthly. </span>\r\n<ul><li><span style=\"font-weight: bold; \">The &quot;continuous-flow&quot; supply chain model</span></li></ul>\r\nThe main features of the continuous-flow supply chain model are supply and demand stability, with processes scheduled in such a way as to ensure a steady cadence and continuous flow of information and products. This model typically is for a very mature supply chain with a customer demand profile that has little variation. Consequently, the production workload can match demand through a continuous-replenishment model based on a &quot;make to stock&quot; decoupling point, where production is scheduled to replenish predefined stock levels based on a specified reorder point for inventory in the production cycle. \r\n<span style=\"font-style: italic; \">This supply chain process typically works well for businesses with short-shelf-life products, such as dairy products and bread. It is also suitable for manufacturers of intermediate products.</span>\r\n<ul><li><span style=\"font-weight: bold; \">The &quot;agile&quot; supply chain model</span></li></ul>\r\nThe agile type of supply chain is useful for companies that manufacture products under unique specifications for each customer. This is typically seen in industries that are characterized by unpredictable demand. They use a &quot;make to order&quot; decoupling point, producing the item after receiving the customer's purchase order to avoid manufacturing products that have no certainty of future sales.\r\n<span style=\"font-style: italic; \">This strategy is useful for industries where the company's value proposal is oriented toward offering products &quot;on demand&quot; and with a high service level, such as packaging, chemical specialties, and metal machining services, among others.</span>\r\n<ul><li><span style=\"font-weight: bold; \">The &quot;custom-configured&quot; supply chain model</span></li></ul>\r\nThe custom-configured supply chain model is characterized by a high degree of relevance of the cost of assets to the total cost, and multiple (potentially unlimited) configurations of the finished product on a unique platform. Competitive positioning is founded on offering a unique configuration of the finished product according to the end consumer's needs. \r\n<span style=\"font-style: italic; \">One example of where this supply chain strategy makes sense is the assembly of personalized products, such as computers and vehicles. Another example is in the paper manufacturing industry, where the decoupling point occurs after the manufacture of the big paper rolls, and the products are customized in the cutting and packaging process. </span>\r\n<ul><li><span style=\"font-weight: bold; \">The &quot;flexible&quot; supply chain</span></li></ul>\r\nIt is suited for companies that must meet unexpected demand and therefore are faced with high demand peaks and long periods of low workload. This supply chain model is characterized by adaptability, which is the capability to reconfigure internal processes in order to meet a customer's specific need or solve a customer's problem. This model typically is used by service companies that focus on handling unexpected situations, perhaps even including emergencies. \r\n<span style=\"font-style: italic; \">A typical example of this type of supply chain can be found in companies that provide metalworking and machining services for the manufacture of spare parts for industrial customers. </span>\r\n\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SCM_-_Supply_Chain_Management__1_.png"},{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees &quot;who can adjust themselves to the personality of the guest&quot;. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called &quot;at home customer services&quot; or &quot;at home customer support.&quot;\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed.&nbsp; </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4982,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Flexcube.png","logo":true,"scheme":false,"title":"Oracle FLEXCUBE","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-flexcube","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"The financial services industry continues to evolve amidst disruption caused by an unprecedented proliferation of digital technologies and connectivity. This disruption coupled with several regulatory directives is also driving the emergence of connected ecosystems. To successfully address disruption, protect their customer relationships and business, effectively comply with regulations, stay competitive and leverage the ecosystem opportunity, banks must double down on transforming their systems so that they can leverage digital technologies and connectivity to deliver better services, experiences and value for their customers.\r\nWith technology at the core of banking, modernization of core systems is the cornerstone of digital transformation in a bank. Oracle FLEXCUBE Universal Banking can help banks jumpstart digital transformation and leapfrog their capabilities to stay relevant, competitive and compliant in a fast evolving industry. With its modern, digital, shrink-wrapped, pre-configured, interoperable, scalable and connected capabilities, Oracle FLEXCUBE Universal Banking can help catapult banks to the fore front of digital innovation and leadership.<br />\r\n<span style=\"font-weight: bold;\">ACCELERATED DIGITAL TRANSFORMATION</span><br />\r\nBanks can transform the way they understand customers, develop new products and services, focus on new business lines, initiatives and deliver engaging experiences across multiple digital channels.<br />\r\n<span style=\"font-weight: bold;\">Oracle FLEXCUBE offers:</span>\r\n<ul><li>Multi-channel, multi-device and multi-vendor access coupled with best-in-class functionality that helps banks offer innovative services and frictionless experiences.</li></ul>\r\n<ul><li>Multi-dimensional views of customer data to enable a deeper understanding of customers as individuals and helps banks offer personalized services and experiences that are highly contextual and relevant.</li></ul>\r\n<ul><li>Mobility, service ubiquity and experience that drives stakeholder convenience.</li></ul>\r\n<span style=\"font-weight: bold;\">Key Business Benefits:</span>\r\n<ul><li>Offers business mobility, service experience, ubiquity and customer centricity</li></ul>\r\n<ul><li>Drives growth through customer centricity</li></ul>\r\n<ul><li>Enables an accelerated time-tomarket</li></ul>\r\n<ul><li>Enables customized transformation using best of breed point or pre-integrated solutions</li></ul>\r\n<ul><li>Has a connected architecture that enables collaboration</li></ul>\r\n<ul><li>Enables Open Banking and API monetization</li></ul>\r\n<ul><li>Offers operational and cost efficiencies from automated decisioning</li></ul>","shortDescription":"Решение Oracle FLEXCUBE предназначено для финансовых учреждений и предлагает клиентоориентированные основные банковские функции, функции интернет-обслуживания и управления частным капиталом. ","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":12,"sellingCount":8,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle FLEXCUBE","keywords":"","description":"The financial services industry continues to evolve amidst disruption caused by an unprecedented proliferation of digital technologies and connectivity. This disruption coupled with several regulatory directives is also driving the emergence of connected ecosy","og:title":"Oracle FLEXCUBE","og:description":"The financial services industry continues to evolve amidst disruption caused by an unprecedented proliferation of digital technologies and connectivity. This disruption coupled with several regulatory directives is also driving the emergence of connected ecosy","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Flexcube.png"},"eventUrl":"","translationId":4983,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":158,"title":"Core Banking System","alias":"core-banking-system","description":"Core (centralized online real-time exchange) banking is a banking service provided by a group of networked bank branches where customers may access their bank account and perform basic transactions from any of the member branch offices.\r\nCore banking system is often associated with retail banking and many banks treat the retail customers as their core banking customers. Businesses are usually managed via the corporate banking division of the institution. Core banking covers basic depositing and lending of money.\r\nCore banking functions will include transaction accounts, loans, mortgages and payments. Banks make these services available across multiple channels like automated teller machines, Internet banking, mobile banking and branches.\r\nBanking software and network technology allow a bank to centralise its record keeping and allow access from any location.\r\nAdvancements in Internet and information technology reduced manual work in banks and increasing efficiency. Computer software is developed to perform core operations of banking like recording of transactions, passbook maintenance, interest calculations on loans and deposits, customer records, balance of payments and withdrawal. This software is installed at different branches of bank and then interconnected by means of computer networks based on telephones, satellite and the Internet.\r\nGartner defines a core banking system as a back-end system that processes daily banking transactions, and posts updates to accounts and other financial records. Core banking solutions typically include deposit, loan and credit-processing capabilities, with interfaces to general ledger systems and reporting tools. Core banking applications are often one of the largest single expense for banks and legacy software are a major issue in terms of allocating resources. Spending on these systems is based on a combination of service-oriented architecture and supporting technologies.\r\nMany banks implement custom applications for core banking. Others implement or customize commercial independent software vendor packages. Systems integrators like Cognizant, EdgeVerve Systems Limited, Capgemini, Accenture, IBM and Tata Consultancy Services implement these core banking packages at banks. More recently, entrants such as Probanx (since 2000) and Temenos (late 1990's) have also provided entry level core banking software, focussing on neo-banks and electronic money institutions.\r\nOpen source Technology in core banking products or software can help banks to maintain their productivity and profitability at the same time. ","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What is core banking solution (CBS)?</span></h1>\r\nToday Banking as a business has grown tremendously and transformed itself from only a deposits taking and loan providing system to an institution which provides an entire gamut of products and services under a wide umbrella. All such activities commenced by a bank is called Core Banking.\r\nCORE is an acronym for &quot;Centralized Online Real-time Exchange&quot;, thus the bank’s branches can access applications from centralized data centers.\r\nOther than retail banking customers, core banking is now also being extended to address the requirements of corporate clients and provide for a comprehensive banking solution.<br />Digital core banking offer the following advantages to the bank:\r\n<ul><li>Improved operations which address customer demands and industry consolidation;</li><li>Errors due to multiple entries eradicated;</li><li>Easy ability to introduce new financial products and manage changes in existing products;</li><li>Seamless merging of back office data and self-service operations.</li></ul>\r\n<span style=\"font-weight: bold;\">Minimum features of Core Banking Solution:</span>\r\n<ol><li>Customer-On Boarding.</li><li>Managing deposits and withdrawals.</li><li>Transactions management.</li><li>Calculation and management.</li><li>Payments processing (cash, cheques /checks, mandates, NEFT, RTGS etc.).</li><li>Customer relationship management (CRM) activities.</li><li>Designing new banking products.</li><li>Loans disbursal and management.</li><li>Accounts management</li><li>Establishing criteria for minimum balances, interest rates, number of withdrawals allowed and so on.</li></ol>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Choosing the best core banking system software</span></h1>\r\n<p class=\"align-left\">Today, there are four primary core banking providers, FIS, Fiserv, Jack Henry and D+H, that have managed to eat up 96 percent of the market share (90 percent for banks under $1 billion in assets and 98 percent for banks over $1 billion in assets). But there are also some strong players rounding out the remaining 4 percent.<br />Deciding on a core banking software solutions is the first key task for banks and credit unions looking to make the switch. But the decision is not one to be taken lightly, as pointed out by Forbes “Core technologies are evolving into highly agile architectures, and the implications for making the wrong decision will be lasting — and could put banks at competitive risk.”</p>\r\n<p class=\"align-left\">To help your bank and credit union make the best use of your resources, Gartner identified the eight key criteria that have the most impact on CBS banking system decisions:<br /><br /></p>\r\n<ul><li>&nbsp;&nbsp;&nbsp; Functionality</li><li>&nbsp;&nbsp;&nbsp; Flexibility</li><li>&nbsp;&nbsp;&nbsp; Cost</li><li>&nbsp;&nbsp;&nbsp; Viability</li><li>&nbsp;&nbsp;&nbsp; Operational Performance</li><li>&nbsp;&nbsp;&nbsp; Program Management</li><li>&nbsp;&nbsp;&nbsp; Partner Management</li><li>&nbsp;&nbsp;&nbsp; Customer References</li></ul>\r\n<p class=\"align-left\"><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Core_Banking_System1.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":5511,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/cisco_firepower.jpg","logo":true,"scheme":false,"title":"Cisco Firepower 9300 Series","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":125,"alias":"cisco-firepower-9300-series","companyTitle":"Cisco","companyTypes":["supplier","vendor"],"companyId":170,"companyAlias":"cisco","description":"The Cisco Firepower® 9300 is a scalable (beyond 1 Tbps when clustered), carrier-grade, modular platform designed for service providers, high-performance computing centers, large data centers, campuses, high-frequency trading environments, and other environments that require low (less than 5-microsecond offload) latency and exceptional throughput. Cisco Firepower 9300 supports flow-offloading, programmatic orchestration, and the management of security services with RESTful APIs. It is also available in Network Equipment Building Standards (NEBS)-compliant configurations. The 9300 Series platforms can run either the Cisco® Adaptive Security Appliance (ASA) Firewall or Cisco Firepower Threat Defense (FTD). \r\n<p class=\"align-center\"><b>Features:</b></p>\r\n<b><i>Scalable multiservice security </i></b>\r\nEliminate security gaps. Integrate and provision multiple Cisco and Cisco partner security services dynamically across the network fabric. See and correlate policy, traffic, and events across multiple services. \r\n<b><i>Expandable security modules </i></b>\r\nFlexibly scale your security performance. Meet business agility needs and enable rapid provisioning. \r\n<b><i>Carrier-grade performance </i></b>\r\nNEBS-compliant configurations available. Elevate threat defense and network performance with low-latency, large flow handling, and orchestration of security services. Protect Evolved Programmable Network, Evolved Services Platform, and Application Centric Infrastructure architectures. \r\n<b>Benefits:</b>\r\n<ul> <li>Designed for service provider and data center deployments </li> <li>Threat inspection up to 90 Gbps </li> <li>Includes AVC, with AMP and URL options </li> <li>Fail-to-wire interfaces available </li> </ul>","shortDescription":"Modular security platform for service providers\r\n","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":11,"sellingCount":18,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Cisco Firepower 9300 Series","keywords":"","description":"The Cisco Firepower® 9300 is a scalable (beyond 1 Tbps when clustered), carrier-grade, modular platform designed for service providers, high-performance computing centers, large data centers, campuses, high-frequency trading environments, and other environment","og:title":"Cisco Firepower 9300 Series","og:description":"The Cisco Firepower® 9300 is a scalable (beyond 1 Tbps when clustered), carrier-grade, modular platform designed for service providers, high-performance computing centers, large data centers, campuses, high-frequency trading environments, and other environment","og:image":"https://old.roi4cio.com/fileadmin/user_upload/cisco_firepower.jpg"},"eventUrl":"","translationId":5510,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":59,"title":"SCADA - Supervisory Control And Data Acquisition","alias":"scada-supervisory-control-and-data-acquisition","description":"<span style=\"font-weight: bold; \">SCADA</span> stands for <span style=\"font-weight: bold; \">Supervisory Control and Data Acquisition</span>, a term which describes the basic functions of a SCADA system. Companies use SCADA systems to control equipment across their sites and to collect and record data about their operations. SCADA is not a specific technology, but a type of application. Any application that gets operating data about a system in order to control and optimise that system is a SCADA application. That application may be a petrochemical distillation process, a water filtration system, a pipeline compressor, or just about anything else.\r\nSCADA solutions typically come in a combination of software and hardware elements, such as&nbsp;programmable logic controllers (PLCs) and remote terminal units (RTUs). Data acquisition in SCADA starts with PLCs and RTUs, which communicate with plant floor equipment such as factory machinery and sensors. Data gathered from the equipment is then sent to the next level, such as a control room, where operators can supervise the PLC and RTU controls using human-machine interfaces (HMIs). HMIs are an important element of SCADA systems. They are the screens that&nbsp;operators&nbsp;use to communicate with the SCADA system.\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">The major components of a SCADA technology include:</span></p>\r\n<ul><li><span style=\"font-weight: bold;\">Master Terminal Unit (MTU).</span> It comprises a computer, PLC and a network server that helps MTU to communicate with the RTUs. MTU begins communication, collects and saves data, helps to interface with operators and to communicate data to other systems.</li><li><span style=\"font-weight: bold;\">Remote Terminal Unit (RTU).</span> RTU is used to collect information from these sensors and further sends the data to MTU. RTUs have the storage capacity facility. So, it stores the data and transmits the data when MTU sends the corresponding command.</li><li><span style=\"font-weight: bold;\">Communication Network (defined by its network topology).</span> In general, network means connection. When you tell a SCADA communication network, it is defined as a link between RTU in the field to MTU in the central location. The bidirectional wired or wireless communication channel is used for the networking purpose. Various other communication mediums like fiber optic cables, twisted pair cables, etc. are also used.</li></ul>\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Objectives of Supervisory Control and Data Acquisition system</span></p>\r\n<ul><li><span style=\"font-weight: bold;\">Monitor:</span> SCADA control system continuously monitors the physical parameters</li><li><span style=\"font-weight: bold;\">Measure:</span> It measures the parameter for processing</li><li><span style=\"font-weight: bold;\">Data Acquisition:</span> It acquires data from RTU, data loggers, etc</li><li><span style=\"font-weight: bold;\">Data Communication:</span> It helps to communicate and transmit a large amount of data between MTU and RTU units</li><li><span style=\"font-weight: bold;\">Controlling:</span> Online real-time monitoring and controlling of the process</li><li><span style=\"font-weight: bold;\">Automation:</span> It helps for automatic transmission and functionality</li></ul>\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Who Uses SCADA?</h1>\r\nSCADA systems are used by industrial organizations and companies in the public and private sectors to control and maintain efficiency, distribute data for smarter decisions, and communicate system issues to help mitigate downtime. Supervisory control systems work well in many different types of enterprises because they can range from simple configurations to large, complex installations. They are the backbone of many modern industries, including:\r\n<ul><li>Energy</li><li>Food and beverage</li><li>Manufacturing</li><li>Oil and gas</li><li>Power</li><li>Recycling</li><li>Transportation</li><li>Water and waste water</li><li>And many more</li></ul>\r\nVirtually anywhere you look in today's world, there is some type of SCADA monitoring system running behind the scenes: maintaining the refrigeration systems at the local supermarket, ensuring production and safety at a refinery, achieving quality standards at a waste water treatment plant, or even tracking your energy use at home, to give a few examples. Effective SCADA systems can result in significant savings of time and money. Numerous case studies have been published highlighting the benefits and savings of using a modern SCADA software.\r\n<h1 class=\"align-center\">Benefits of using SCADA software</h1>\r\nUsing modern SCADA software provides numerous benefits to businesses, and helps companies make the most of those benefits. Some of these advantages include:\r\n<span style=\"font-weight: bold; \">Easier engineering:</span> An advanced supervisory control application such provides easy-to-locate tools, wizards, graphic templates and other pre-configured elements, so engineers can create automation projects and set parameters quickly, even if they don't have programming experience. In addition, you can also easily maintain and expand existing applications as needed. The ability to automate the engineering process allows users, particularly system integrators and original equipment manufacturers (OEM), to set up complex projects much more efficiently and accurately.\r\n<span style=\"font-weight: bold; \">Improved data management:</span> A high-quality SCADA system makes it easier to collect, manage, access and analyze your operational data. It can enable automatic data recording and provide a central location for data storage. Additionally, it can transfer data to other systems such as MES and ERP as needed. \r\n<span style=\"font-weight: bold; \">Greater visibility:</span> One of the main advantages of using SCADA software is the improvement in visibility into your operations. It provides you with real-time information about your operations and enables you to conveniently view that information via an HMI. SCADA monitoring can also help in generating reports and analyzing data.\r\n<span style=\"font-weight: bold; \">Enhanced efficiency:</span> A SCADA system allows you to streamline processes through automated actions and user-friendly tools. The data that SCADA provides allows you to uncover opportunities for improving the efficiency of the operations, which can be used to make long-term changes to processes or even respond to real-time changes in conditions.\r\n<span style=\"font-weight: bold; \">Increased usability:</span> SCADA systems enable workers to control equipment more quickly, easily and safely through an HMI. Rather than having to control each piece of machinery manually, workers can manage them remotely and often control many pieces of equipment from a single location. Managers, even those who are not currently on the floor, also gain this capability.\r\n<span style=\"font-weight: bold; \">Reduced downtime:</span> A SCADA system can detect faults at an early stage and push instant alerts to the responsible personnel. Powered by predictive analytics, a SCADA system can also inform you of a potential issue of the machinery before it fails and causes larger problems. These features can help improve the overall equipment effectiveness (OEE) and reduce the amount of time and cost on troubleshooting and maintenance.\r\n<span style=\"font-weight: bold;\">Easy integration:</span> Connectivity to existing machine environments is key to removing data silos and maximizing productivity. \r\n<span style=\"font-weight: bold;\">Unified platform:</span>All of your data is also available in one platform, which helps you to get a clear overview of your operations and take full advantage of your data. All users also get real-time updates locally or remotely, ensuring everyone on your team is on the same page.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SCADA__-_Supervisory_Control_And_Data_Acquisition.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":3215,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Enterprise_Manager.png","logo":true,"scheme":false,"title":"Oracle Enterprise Manager","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-enterprise-manager","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<span style=\"color: rgb(97, 97, 97); \">Oracle Enterprise Manager (OEM or EM) is a set of web-based tools aimed at managing software and hardware produced by Oracle Corporation as well as by some non-Oracle entities.</span>\r\n<span style=\"font-weight: bold; \"><span style=\"color: rgb(97, 97, 97); \">Modern Systems Management</span></span>\r\nAs an IT operations professional, your job is more critical than ever because cloud operations are now a fact of life. From managing on-premises assets to deploying and managing new applications to the cloud, Oracle provides a comprehensive solution for managing your environments with Oracle Management Cloud and Oracle Enterprise Manager.\r\nOracle Enterprise Manager has traditionally provided deep management for the Oracle stack using an on-premises delivery method. Oracle Management Cloud is our next-generation, cloud-based management offering powered by machine learning and big data analytics.\r\n<span style=\"font-weight: bold; \">An Extensive Portfolio of Management Solutions</span>\r\n<span style=\"font-weight: bold; \">Cloud Management</span>\r\nFor existing Oracle Enterprise Manager customers, managing cloud assets is possible right within the cloud control user interface. For new customers, the easiest way to monitor cloud assets is to use Oracle Management Cloud.\r\n<span style=\"font-weight: bold; \">Application Management</span>\r\nManage Oracle packaged applications, including - but not limited to - Oracle E-Business Suite, Siebel, PeopleSoft, JD Edwards EnterpriseOne, Tax and Utilities, Oracle Communications applications, and Primavera.\r\n<span style=\"font-weight: bold; \">Middleware Management</span>\r\nOracle Enterprise Manager provides a comprehensive management solution for Oracle WebLogic Server, Oracle Fusion Middleware, and non-Oracle middleware technology such as Apache Tomcat, JBoss Application Server, and IBM WebSphere Application Server. The solution offers capabilities spanning configuration and compliance management, patching, provisioning, and performance management, as well as administration and auditing.\r\n<span style=\"font-weight: bold; \">Database Management</span>\r\nTake advantage of Oracle&amp;rsquo;s time-tested and popular solutions including Diagnostics Pack, Tuning Pack, Real Application Testing, and related technologies to manage Oracle Databases.\r\n<span style=\"font-weight: bold; \">Hardware and Virtualization Management</span>\r\nManage physical and virtual server environments including Oracle Solaris and Oracle Linux operating systems and virtual environments (Solaris Zones and OVM for SPARC).\r\n<span style=\"font-weight: bold; \">Application Performance Management</span>\r\nManage web and Java applications built on Oracle WebLogic Server and Oracle Databases. Monitor web browser activity and application transactions to optimize user experience and application performance.\r\n<span style=\"font-weight: bold; \">Application Quality Management</span>\r\nA complete testing solution for Oracle Database, Oracle packaged applications, and custom web applications.\r\n<span style=\"font-weight: bold; \">Engineered Systems Management</span>\r\nManage Exadata Database Machine with comprehensive lifecycle management, from monitoring to management and ongoing maintenance.\r\n<span style=\"font-weight: bold; \">Lifecycle Management</span>\r\nPowerful capabilities to aid consolidation, enforce standardization, and deploy automation.\r\n<span style=\"font-weight: bold;\">Heterogeneous Management</span>\r\nExtend Oracle Enterprise Manager to monitor non-Oracle technologies. For customers new to Oracle Enterprise Manager, please review Oracle Management Cloud for cloud-based monitoring of heterogeneous environments.","shortDescription":"Enterprise Manager allows administrators to manage the work of complex information systems built primarily on the basis of Oracle technologies, including software products from other companies.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":3,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Enterprise Manager","keywords":"","description":"<span style=\"color: rgb(97, 97, 97); \">Oracle Enterprise Manager (OEM or EM) is a set of web-based tools aimed at managing software and hardware produced by Oracle Corporation as well as by some non-Oracle entities.</span>\r\n<span style=\"font-weight: bold; \"><s","og:title":"Oracle Enterprise Manager","og:description":"<span style=\"color: rgb(97, 97, 97); \">Oracle Enterprise Manager (OEM or EM) is a set of web-based tools aimed at managing software and hardware produced by Oracle Corporation as well as by some non-Oracle entities.</span>\r\n<span style=\"font-weight: bold; \"><s","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Enterprise_Manager.png"},"eventUrl":"","translationId":3216,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":243,"title":"Database Development and Management Tools","alias":"database-development-and-management-tools","description":" Many companies create various multi-functional applications to facilitate the management, development and administration of databases.\r\nMost relational databases consist of two separate components: a “back-end” where data is stored and a “front-end” —a user interface for interacting with data. This type of design is smart enough, as it parallels a two-level programming model that separates the data layer from the user interface and allows you to concentrate the software market directly on improving its products. This model opens doors for third parties who create their own applications for interacting with various databases.\r\nDatabase development tools can be used to create varieties of the following programs:\r\n<ul><li>client programs;</li><li>database servers and their individual components;</li><li>custom applications.</li></ul>\r\nThe programs of the first and second types are rather small since they are intended mainly for system programmers. The third type packages are much larger, but smaller than full-featured DBMS.\r\nThe development tools for custom applications include programming systems, various program libraries for various programming languages, and development automation packages (including client-server systems).<br />Database management system, abbr. DBMS (Eng. Database Management System, abbr. DBMS) - a set of software and linguistic tools for general or special purposes, providing management of the creation and use of databases.\r\nDBMS - a set of programs that allow you to create a database (DB) and manipulate data (insert, update, delete and select). The system ensures the safety, reliability of storage and data integrity, as well as provides the means to administer the database.","materialsDescription":" <span style=\"font-weight: bold;\">The main functions of the DBMS:</span>\r\n<ul><li>data management in external memory (on disk);</li><li>data management in RAM using disk cache;</li><li>change logging, backup and recovery of databases after failures;</li><li>support for database languages ​​(data definition language, data manipulation language).</li></ul>\r\n<span style=\"font-weight: bold;\">The composition of the DBMS:</span>\r\nUsually, a modern DBMS contains the following components:\r\n<ul><li>the core, which is responsible for managing data in external and RAM and logging;</li><li>database language processor, which provides the optimization of requests for the extraction and modification of data and the creation, as a rule, of a machine-independent executable internal code;</li><li>a run-time support subsystem that interprets data manipulation programs that create a user interface with a DBMS;<br />service programs (external utilities) that provide a number of additional capabilities for maintaining an information system.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Database_Development_and_Management_Tools.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":5520,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/IBM.png","logo":true,"scheme":false,"title":"IBM Proventia Network IPS","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":100,"alias":"ibm-proventia-network-ips","companyTitle":"IBM","companyTypes":["supplier","vendor"],"companyId":177,"companyAlias":"ibm","description":"The <b>IBM Proventia Network Intrusion Prevention System (IPS)</b> is designed to block Internet threats before they adversely affect your business. This system protects all three network levels: the internal perimeter, the external perimeter, and the remote segments. Featuring proprietary technology that combines performance that matches the speed of data transmission over the network, intelligent security features and multi-level security, IBM Internet Security Systems (ISS) provides proactive protection - protection against the threat before it reaches its goal. \r\n<ul> <li>Performance </li> <li> Security </li> <li> Reliability </li> <li> Implementation </li> <li> Management </li> <li> Confidentiality.</li> </ul>\r\n<b>Do not compromise when it comes to protection or performance</b>\r\nSecurity should increase network performance, not decrease it. The specialized device Proventia Network IPS has high bandwidth, low latency and long uptime, which ensures efficient and safe network operation. It has the following distinctive features:\r\n<ul> <li>Wide bandwidth range (10 Mbps - 5 Gbps) </li> <li> Intelligent in-depth packet inspection using FlowSmart technology </li> <li> Low latency </li> <li> Data transmission in case of system error or power outages</li> </ul>\r\nSecurity is only achieved with proactive protection. The Proventia Network IPS is designed to protect networks from all types of attacks, including: \r\n<ul> <li> Network worms </li> <li> spyware attacks </li> <li> P2P applications </li> <li> denial of service (DOS) and distributed attacks ( DDOS) </li> <li> cross-site scripting </li> <li> SQL injection </li> <li> phishing </li> <li> buffer overflow attacks </li> <li> tracking paths in web server directories</li> </ul>","shortDescription":"Securing networks with the IBM Proventia Network Intrusion Prevention System","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":4,"sellingCount":3,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"IBM Proventia Network IPS","keywords":"","description":"The <b>IBM Proventia Network Intrusion Prevention System (IPS)</b> is designed to block Internet threats before they adversely affect your business. This system protects all three network levels: the internal perimeter, the external perimeter, and the remote s","og:title":"IBM Proventia Network IPS","og:description":"The <b>IBM Proventia Network Intrusion Prevention System (IPS)</b> is designed to block Internet threats before they adversely affect your business. This system protects all three network levels: the internal perimeter, the external perimeter, and the remote s","og:image":"https://old.roi4cio.com/fileadmin/user_upload/IBM.png"},"eventUrl":"","translationId":5521,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4760,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/cisco_logo.png","logo":true,"scheme":false,"title":"Cisco Connected Mobile Experiences (CMX)","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":125,"alias":"cisco-connected-mobile-experiences-cmx","companyTitle":"Cisco","companyTypes":["supplier","vendor"],"companyId":170,"companyAlias":"cisco","description":"Cisco Connected Mobile Experiences turns the industry-leading wireless infrastructure into an intelligent platform that not only provides a reliable connection, but also provides analytic customer information that you can use to grow your business. As the undisputed leader in the Wi-Fi market with over seven years of experience in Wi-Fi location, Cisco is a trusted partner\r\nCisco Connected Mobile Experiences (CMX) uses a high-density wireless network with the Cisco® Mobility Services Engine, which enables organizations to collect aggregated location data for Wi-Fi users. CMX Analytics is a data visualization module that helps organizations use the network as a source of data for business analysis, highlight behavioral patterns and trends, which, in turn, can help businesses make informed decisions about how to improve customer service and improve their quality. service.<br /><span style=\"font-weight: bold;\"><br />Benefits</span>\r\nWith the CMX solution, you can:\r\n<ul><li>Analyze business performance and optimize marketing activities through quantitative analysis of activity at your facility, for example, determining the patency of a particular store</li></ul>\r\n<ul><li>Increase the profitability per square meter by optimizing the location using the detailed traffic of the outlet, the conversion rate of visitors into customers, as well as other information, up to specific zones, as well as quantifying the implementation of changes</li></ul>\r\n<ul><li>Increase customer satisfaction by ensuring that there are enough staff during peak periods</li></ul>\r\n<ul><li>Increase profitability using location data for optimal mobile marketing campaigns.</li></ul>","shortDescription":"Thanks to Cisco CMX solutions, Wi-Fi from a familiar means of accessing the network can turn into a powerful tool for analytics, encouraging customers and generating additional profit.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":9,"sellingCount":9,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Cisco Connected Mobile Experiences (CMX)","keywords":"","description":"Cisco Connected Mobile Experiences turns the industry-leading wireless infrastructure into an intelligent platform that not only provides a reliable connection, but also provides analytic customer information that you can use to grow your business. As the undi","og:title":"Cisco Connected Mobile Experiences (CMX)","og:description":"Cisco Connected Mobile Experiences turns the industry-leading wireless infrastructure into an intelligent platform that not only provides a reliable connection, but also provides analytic customer information that you can use to grow your business. As the undi","og:image":"https://old.roi4cio.com/fileadmin/user_upload/cisco_logo.png"},"eventUrl":"","translationId":4761,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":34,"title":"ITSM - IT Service Management","alias":"itsm-it-service-management","description":"<span style=\"font-weight: bold; \">IT service management (ITSM)</span> is the process of designing, delivering, managing, and improving the IT services an organization provides to its end users. ITSM is focused on aligning IT processes and services with business objectives to help an organization grow.\r\nITSM positions IT services as the key means of delivering and obtaining value, where an internal or external IT service provider works with business customers, at the same time taking responsibility for the associated costs and risks. ITSM works across the whole lifecycle of a service, from the original strategy, through design, transition and into live operation.\r\nTo ensure sustainable quality of IT services, ITSM establishes a set of practices, or processes, constituting a service management system. There are industrial, national and international standards for IT service management solutions, setting up requirements and good practices for the management system. \r\nITSM system is based on a set of principles, such as focusing on value and continual improvement. It is not just a set of processes – it is a cultural mindset to ensure that the desired outcome for the business is achieved. \r\n<span style=\"font-weight: bold; \">ITIL (IT Infrastructure Library)</span> is a framework of best practices and recommendations for managing an organization's IT operations and services. IT service management processes, when built based on the ITIL framework, pave the way for better IT service operations management and improved business. To summarize, ITIL is a set of guidelines for effective IT service management best practices. ITIL has evolved beyond the delivery of services to providing end-to-end value delivery. The focus is now on the co-creation of value through service relationships. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">ITSM processes typically include five stages, all based on the ITIL framework:</span></p>\r\n<span style=\"font-weight: bold; \">ITSM strategy.</span> This stage forms the foundation or the framework of an organization's ITSM process building. It involves defining the services that the organization will offer, strategically planning processes, and recognizing and developing the required assets to keep processes moving. \r\n<span style=\"font-weight: bold; \">Service design.</span> This stage's main aim is planning and designing the IT services the organization offers to meet business demands. It involves creating and designing new services as well as assessing current services and making relevant improvements.\r\n<span style=\"font-weight: bold; \">Service transition.</span> Once the designs for IT services and their processes have been finalized, it's important to build them and test them out to ensure that processes flow. IT teams need to ensure that the designs don't disrupt services in any way, especially when existing IT service processes are upgraded or redesigned. This calls for change management, evaluation, and risk management. \r\n<span style=\"font-weight: bold; \">Service operation. </span>This phase involves implementing the tried and tested new or modified designs in a live environment. While in this stage, the processes have already been tested and the issues fixed, but new processes are bound to have hiccups—especially when customers start using the services. \r\n<span style=\"font-weight: bold;\">Continual service improvement (CSI).</span> Implementing IT processes successfully shouldn't be the final stage in any organization. There's always room for improvement and new development based on issues that pop up, customer needs and demands, and user feedback.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Benefits of efficient ITSM processes</h1>\r\nIrrespective of the size of business, every organization is involved in IT service management in some way. ITSM ensures that incidents, service requests, problems, changes, and IT assets—in addition to other aspects of IT services—are managed in a streamlined way.\r\nIT teams in your organization can employ various workflows and best practices in ITSM, as outlined in ITIL. Effective IT service management can have positive effects on an IT organization's overall function.\r\nHere are the 10 key benefits of ITSM:\r\n<ul><li>&nbsp;&nbsp;&nbsp; Lower costs for IT operations</li><li>&nbsp;&nbsp;&nbsp; Higher returns on IT investments</li><li>&nbsp;&nbsp;&nbsp; Minimal service outages</li><li>&nbsp;&nbsp;&nbsp; Ability to establish well-defined, repeatable, and manageable IT processes</li><li>&nbsp;&nbsp;&nbsp; Efficient analysis of IT problems to reduce repeat incidents</li><li>&nbsp;&nbsp;&nbsp; Improved efficiency of IT help desk teams</li><li>&nbsp;&nbsp;&nbsp; Well-defined roles and responsibilities</li><li>&nbsp;&nbsp;&nbsp; Clear expectations on service levels and service availability</li><li>&nbsp;&nbsp;&nbsp; Risk-free implementation of IT changes</li><li>&nbsp;&nbsp;&nbsp; Better transparency into IT processes and services</li></ul>\r\n<h1 class=\"align-center\">How to choose an ITSM tool?</h1>\r\nWith a competent IT service management goal in mind, it's important to invest in a service desk solution that caters to your business needs. It goes without saying, with more than 150 service desk tools to choose from, selecting the right one is easier said than done. Here are a few things to keep in mind when choosing an ITSM products:\r\n<span style=\"font-weight: bold; \">Identify key processes and their dependencies. </span>Based on business goals, decide which key ITSM processes need to be implemented and chart out the integrations that need to be established to achieve those goals. \r\n<span style=\"font-weight: bold; \">Consult with ITSM experts.</span> Participate in business expos, webinars, demos, etc., and educate yourself about the various options that are available in the market. Reports from expert analysts such as Gartner and Forrester are particularly useful as they include reviews of almost every solution, ranked based on multiple criteria.\r\n<span style=\"font-weight: bold; \">Choose a deployment option.</span> Every business has a different IT infrastructure model. Selecting an on-premises or software as a service (SaaS IT service management) tool depends on whether your business prefers to host its applications and data on its own servers or use a public or private cloud.\r\n<span style=\"font-weight: bold; \">Plan ahead for the future.</span> Although it's important to consider the &quot;needs&quot; primarily, you shouldn't rule out the secondary or luxury capabilities. If the ITSM tool doesn't have the potential to adapt to your needs as your organization grows, it can pull you back from progressing. Draw a clear picture of where your business is headed and choose an service ITSM that is flexible and technology-driven.\r\n<span style=\"font-weight: bold;\">Don't stop with the capabilities of the ITSM tool.</span> It might be tempting to assess an ITSM tool based on its capabilities and features but it's important to evaluate the vendor of the tool. A good IT support team, and a vendor that is endorsed for their customer-vendor relationship can take your IT services far. Check Gartner's magic quadrant and other analyst reports, along with product and support reviews to ensure that the said tool provides good customer support.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ITSM.png"},{"id":3,"title":"MDM - Mobile Device Management","alias":"mdm-mobile-device-management","description":" <span style=\"font-weight: bold; \">Mobile device management (MDM)</span> is an industry term for the administration of mobile devices, such as smartphones, tablet computers and laptops. Device management system is usually implemented with the use of a third party product that has management features for particular vendors of mobile devices.\r\nMDM is typically a deployment of a combination of on-device applications and configurations, corporate policies and certificates, and backend infrastructure, for the purpose of simplifying and enhancing the IT management of end user devices. In modern corporate IT environments, the sheer number and diversity of managed devices (and user behavior) has motivated device management tools that allow the management of devices and users in a consistent and scalable way. The overall role of MDM is to increase device supportability, security, and corporate functionality while maintaining some user flexibility.\r\nMany organizations administer devices and applications using MDM products/services. Mobile device management software primarily deals with corporate data segregation, securing emails, securing corporate documents on devices, enforcing corporate policies, integrating and managing mobile devices including laptops and handhelds of various categories. MDM implementations may be either on-premises or cloud-based.\r\nMDM functionality can include over-the-air distribution of applications, data and configuration settings for all types of mobile devices, including mobile phones, smartphones, tablet computers, ruggedized mobile computers, mobile printers, mobile POS devices, etc. Most recently laptops and desktops have been added to the list of systems supported as Mobile Device Management becomes more about basic device management and less about the mobile platform itself. \r\nSome of the <span style=\"font-weight: bold; \">core functions</span> of mobile management software include:\r\n<ul><li>Ensuring that diverse user equipment is configured to a consistent standard/supported set of applications, functions, or corporate policies</li><li>Updating equipment, applications, functions, or policies in a scalable manner</li><li>Ensuring that users use applications in a consistent and supportable manner</li><li>Ensuring that equipment performs consistently</li><li>Monitoring and tracking equipment (e.g. location, status, ownership, activity)</li><li>Being able to efficiently diagnose and troubleshoot equipment remotely</li></ul>\r\nDevice management solutions are leveraged for both company-owned and employee-owned (Bring Your Own Device) devices across the enterprise or mobile devices owned by consumers. Consumer demand for BYOD is now requiring a greater effort for MDM and increased security for both the devices and the enterprise they connect to, especially since employers and employees have different expectations concerning the types of restrictions that should be applied to mobile devices.\r\nBy controlling and protecting the data and configuration settings of all mobile devices in a network, enterprise device management software can reduce support costs and business risks. The intent of MDM is to optimize the functionality and security of a mobile communications network while minimizing cost and downtime.\r\nWith mobile devices becoming ubiquitous and applications flooding the market, mobile monitoring is growing in importance. The use of mobile device management across continues to grow at a steady pace, and is likely to register a compound annual growth rate (CAGR) of nearly 23% through 2028. The US will continue to be the largest market for mobile device management globally. ","materialsDescription":"<h1 class=\"align-center\">How Mobile Device Management works?</h1>\r\nMobile device management relies on endpoint software called an MDM agent and an MDM server that lives in a data center. IT administrators configure policies through the MDM server's management console, and the server then pushes those policies over the air to the MDM agent on the device. The agent applies the policies to the device by communicating with application programming interfaces (APIs) built directly into the device operating system.\r\nSimilarly, IT administrators can deploy applications to managed devices through the MDM server. Mobile software management emerged in the early 2000s as a way to control and secure the personal digital assistants and smartphones that business workers began to use. The consumer smartphone boom that started with the launch of the Apple iPhone in 2007 led to the bring your own device trend, which fueled further interest in MDM.\r\nModern MDM management software supports not only smartphones but also tablets, Windows 10 and macOS computers and even some internet of things devices. The practice of using MDM to control PCs is known as unified endpoint management.\r\n<h1 class=\"align-center\">Key Benefits of Mobile Device Management Software</h1>\r\n<span style=\"font-weight: bold;\">Reduce IT Administration.</span> Instead of manually configuring and testing each new mobile device, mobile device software takes care of the repetitive tasks for you. That gives IT staff more time to work on challenging projects that improve productivity.<span style=\"font-weight: bold;\"></span> \r\n<span style=\"font-weight: bold;\">Improve End-user Productivity. </span>Mobile device management helps end users become more productive because the process of requesting new mobile devices can be cut down from days to hours. Once end users have the device in their hands, mobile device management program helps them get set up on their corporate network much faster. That means less time waiting to get access to email, internal websites, and calendars.<span style=\"font-weight: bold;\"></span> \r\n<span style=\"font-weight: bold;\">Reduce IT Risk.</span> Mobile devices, especially if your organization allows “Bring Your Own Device” (BYOD), create increased risk exposures. Typically, IT managers respond to these risks in one of two ways, neither of which help. First, you may say “no” to mobile device requests. That’s a fast way to become unpopular. Second, you may take a manual approach to review and oversee each device.<span style=\"font-weight: bold;\"></span> \r\n<span style=\"font-weight: bold;\">Enable Enterprise Growth. </span>If your enterprise added a thousand employees this quarter through hiring, acquisition, or other changes, could IT handle the challenge? If you’re honest, you can probably imagine going through plenty of struggles and missing SLAs. That kind of disappointment and missed service expectations make end users respect IT less. \r\nBy using enterprise device management thoroughly, you'll enable enterprise growth. You'll have the systems and processes to manage 100 users or 10,000 users. That means IT will be perceived as enabling growth not standing in the way.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_MDM_Mobile_Device_Management.png"},{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees &quot;who can adjust themselves to the personality of the guest&quot;. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called &quot;at home customer services&quot; or &quot;at home customer support.&quot;\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed.&nbsp; </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png"},{"id":69,"title":"Business Analytics","alias":"business-analytics","description":"Business Analytics is “the study of data through statistical and operations analysis, the formation of predictive models, application of optimization techniques, and the communication of these results to customers, business partners, and college executives.” Business Analytics requires quantitative methods and evidence-based data for business modeling and decision making; as such, Business Analytics requires the use of Big Data.\r\nSAS describes Big Data as “a term that describes the large volume of data – both structured and unstructured – that inundates a business on a day-to-day basis.” What’s important to keep in mind about Big Data is that the amount of data is not as important to an organization as the analytics that accompany it. When companies analyze Big Data, they are using Business Analytics to get the insights required for making better business decisions and strategic moves.\r\nCompanies use Business Analytics (BA) to make data-driven decisions. The insight gained by BA enables these companies to automate and optimize their business processes. In fact, data-driven companies that utilize Business Analytics achieve a competitive advantage because they are able to use the insights to:\r\n<ul><li>Conduct data mining (explore data to find new patterns and relationships)</li><li>Complete statistical analysis and quantitative analysis to explain why certain results occur</li><li>Test previous decisions using A/B testing and multivariate testing</li><li>Make use of predictive modeling and predictive analytics to forecast future results</li></ul>\r\nBusiness Analytics also provides support for companies in the process of making proactive tactical decisions, and BA makes it possible for those companies to automate decision making in order to support real-time responses.","materialsDescription":"<span style=\"font-weight: bold; \">What does Business Analytics (BA) mean?</span>\r\nBusiness analytics (BA) refers to all the methods and techniques that are used by an organization to measure performance. Business analytics are made up of statistical methods that can be applied to a specific project, process or product. Business analytics can also be used to evaluate an entire company. Business analytics are performed in order to identify weaknesses in existing processes and highlight meaningful data that will help an organization prepare for future growth and challenges.\r\nThe need for good business analytics has spurred the creation of business analytics software and enterprise platforms that mine an organization’s data in order to automate some of these measures and pick out meaningful insights.\r\nAlthough the term has become a bit of a buzzword, business analytics are a vital part of any business. Business analytics make up a large portion of decision support systems, continuous improvement programs and many of the other techniques used to keep a business competitive. Consequently, accurate business analytics like efficiency measures and capacity utilization rates are the first step to properly implementing these techniques.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Business_Analytics.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4764,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/cisco_logo.png","logo":true,"scheme":false,"title":"Cisco Transport Manager (CTM)","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":125,"alias":"cisco-transport-manager-ctm","companyTitle":"Cisco","companyTypes":["supplier","vendor"],"companyId":170,"companyAlias":"cisco","description":"Cisco Transport Manager is an intelligent, multitechnology, carrier-class element management system (EMS) for optical networks designed following the TMF MTNM principles. Cisco Transport Manager simplifies provisioning and network management and reduces overall costs by providing operators with:<br />● Single system to manage optical networks: Increases productivity by simplifying complex provisioning tasks of optical network elements<br />● Single repository for network information: Supports configuration, fault, performance, and security management to capture network information such as resources, alarms, and performance data<br />● Integration with operations support system (OSS): Foundation for northbound EMS-to-network management system (NMS) interfaces, with gateway options for CORBA, compliant with TMF 814 standard, Simple Network Management Protocol (SNMP), and direct SQL database access<br />Features and Benefits<br />Cisco Transport Manager increases user productivity through a powerful GUI-based management system that simplifies complex provisioning tasks. The Cisco Transport Manager northbound interfaces accelerate integration into the operations support system’s customer environment. <br /><br />","shortDescription":"Enhance Network Security and Service Continuity with Cisco Transport Manager (CTM)","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":7,"sellingCount":7,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Cisco Transport Manager (CTM)","keywords":"","description":"Cisco Transport Manager is an intelligent, multitechnology, carrier-class element management system (EMS) for optical networks designed following the TMF MTNM principles. Cisco Transport Manager simplifies provisioning and network management and reduces overal","og:title":"Cisco Transport Manager (CTM)","og:description":"Cisco Transport Manager is an intelligent, multitechnology, carrier-class element management system (EMS) for optical networks designed following the TMF MTNM principles. Cisco Transport Manager simplifies provisioning and network management and reduces overal","og:image":"https://old.roi4cio.com/fileadmin/user_upload/cisco_logo.png"},"eventUrl":"","translationId":4765,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":57,"title":"Engineering Applications","alias":"engineering-applications","description":"Specific segmentations of <span style=\"font-weight: bold;\">Engineering Applications</span> include software packages, such as 2D CAD, 3D CAD, engineering analysis, project software and services, collaborative engineering software, and asset information management. These tools are used not only for asset creation but also to manage data and information throughout the lifecycle of physical assets in both infrastructure and industry. Application of optimization techniques in engineering provides as-built information to owners for operations and maintenance requirements, as well as a document for any modifications to the facility.<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">Computer-aided design (CAD)</span> is the use of computers (or workstations) to aid in the creation, modification, analysis, or optimization of a design. CAD software is used to increase the productivity of the designer, improve the quality of design, improve communications through documentation, and to create a database for manufacturing. Computer engineering and intelligent systems output is often in the form of electronic files for print, machining, or other manufacturing operations. \r\nIts use in designing electronic systems is known as electronic design automation (EDA). Application of CAD in mechanical engineering is known as mechanical design automation (MDA) or computer-aided drafting (CAD), which includes the process of creating a technical drawing with the use of computer software.\r\nCAD software for mechanical design uses either vector-based graphics to depict the objects of traditional drafting, or may also produce raster graphics showing the overall appearance of designed objects. However, it involves more than just shapes. As in the manual drafting of technical and engineering drawings, the output of CAD must convey information, such as materials, processes, dimensions, and tolerances, according to application-specific conventions.\r\nCAD is an important industrial art extensively used in many engineering applications, including automotive, shipbuilding, and aerospace industries, industrial and architectural design, electrical engineering app, prosthetics, environmental engineering applications, and many more. \r\nEngineering apps and software are: 2D layout and CAD software, 3D design and visualization systems, Pre-engineering and FEED applications, Engineering information management systems, Asset lifecycle information management systems, Asset performance management systems, P&amp;ID and piping layout design, 3D laser scanning and point cloud modeling, 3D augmented reality simulation systems, 3D virtual reality simulation based on other technologies (photometry, etc.), 3D virtual simulation for operator training, Electrical Engineering applications and HVAC design, Engineering analysis tools, Civil engineering design packages, Fabrication and construction management systems, Software implementation services, Software maintenance &amp; support services, Software as a service including deployment (Cloud, subscription, etc.), Collaborative software for engineering workflows, Associated databases and interfaces.","materialsDescription":"<h1 class=\"align-center\">2D and 3D CAD software</h1>\r\n<p class=\"align-left\">General-purpose CAD software includes a wide range of 2D and 3D software. Before delving into the more specific types of CAD software, it’s important to understand the difference between 2D and 3D CAD and the various industries that leverage them.</p>\r\n<p class=\"align-left\">2D CAD software offers a platform to design in two dimensions. Since 2D CAD does not allow for the creation of perspectives or scale, it is often used for drawing, sketching and drafting conceptual designs. 2D CAD is often used for floor plan development, building permit drawing and building inspection planning. Since it is mainly used as a tool for conceptual design, it is also a great starting point for most 3D designs. This gives users a basic overview of dimension and scale before they move on to 3D design. 2D CAD typically runs at a significantly lower price since it does not provide the same scale of tools and breadth of features.</p>\r\n<p class=\"align-left\">3D CAD provides a platform for designing 3D objects. The main feature of this type of CAD software is 3D solid modeling. This lets designers create objects with length, width and height, allowing more accurate scaling and visualization. With this feature, users can push and pull surfaces and manipulate designs to adjust measurements. Once the 3D design is to your liking, you can transfer it to a 3D rendering software and place the designs in fully realized 3D landscapes.</p>\r\n<h1 class=\"align-center\">BIM software</h1>\r\n<p class=\"align-left\">One of the more specific types of 3D CAD software is building information modeling software, also known as BIM software. BIM software is intended to aid in the design and construction of buildings specifically. BIM software provides users with the ability to break down building parts and see how they fit into a single finalized structure. Users can isolate walls, columns, windows, doors, etc., and alter the design. Engineers, architect, and manufacturers are just some of the professionals that use BIM software on a regular basis.</p>\r\n<h1 class=\"align-center\">Civil engineering design software</h1>\r\n<p class=\"align-left\">Civil engineering design software allows users to design 3D models of municipal buildings and structures. This includes tools for railway modeling, highway design and city infrastructure planning. Similar to BIM, civil engineering design software helps in every stage of the design process by breaking it down to drafting, designing and visualizing the final product. Best app for civil engineering also helps designers determine building costs. Civil engineering design software is perfect for engineers working in public and civil departments including transportation, structural and geotech.</p>\r\n<h1 class=\"align-center\">3D printing software</h1>\r\n<p class=\"align-left\">3D printing software facilitates the printing of real-life 3D objects. When users design an object, it can bу translated into a 3D printing software. The software then relays instructions on how to print that design to an actual 3D printer. The 3D printing software sends instructions to just print out certain parts of an object, or it can print out the entirety of an object. Some CAD software doubles as 3D printing software so you can seamlessly produce actual 3D objects all from one platform. 3D printing software can be used by manufacturers and architects to build machine or building parts. This greatly reduces production costs, as manufacturers no longer need offsite locations for manufacturing. It also gives companies a rapid test drive to see how a product would look if it were mass produced.</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Engineering_Applications.png"},{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees &quot;who can adjust themselves to the personality of the guest&quot;. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called &quot;at home customer services&quot; or &quot;at home customer support.&quot;\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed.&nbsp; </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4766,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Cisco_ONS_15454_Series.jpg","logo":true,"scheme":false,"title":"Cisco ONS 15454 Series","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":125,"alias":"cisco-ons-15454-series","companyTitle":"Cisco","companyTypes":["supplier","vendor"],"companyId":170,"companyAlias":"cisco","description":"For over a decade, service providers and enterprises alike have relied on Cisco for metro, regional, long haul, and data center optical transport networks. These networks transport huge quantities of data at high rates over great distances, providing the foundation for all WANs.\r\n<span style=\"font-weight: bold;\">Get fourth-generation innovation</span><br />\r\nCisco ROADM innovation continues into its fourth generation with the first Single Module ROADM. It combines multidegree wavelength switching functionality with optical amplification and spectrum analysis in a single slot line card.<br />\r\n<span style=\"font-weight: bold;\">Utilize new features</span><br />\r\nAlong with advanced features, the 15454 provides wavelength switched optical network functionality. This embeds optical layer intelligence directly into network elements to support wavelength-on-demand services and dynamic restoration.<br />\r\n<span style=\"font-weight: bold;\">Gain flexible aggregation</span><br />\r\nCisco optical transport aggregation solutions integrate packet, SONET, and OTN aggregation and switching into the DWDM transport platform. Customers will enjoy efficient wavelength fill and tight communication among network layers.<br />\r\n<span style=\"font-weight: bold;\">Streamline operations</span><br />\r\nSelected on a per card basis, a mix of Layer 1 services, time division multiplexing (TDM), and packet switching technologies can be deployed where needed. Meet customer and network requirements while simplifying operations. <br />\r\n<span style=\"font-weight: bold;\">Scale to 100 Gb and beyond</span><br />\r\nCisco leads the optical transport industry as it moves toward coherent technology for DWDM transport of 100 Gb services. Powered by nLight Silicon, Cisco coherent technology will scale to even greater densities and higher bit rates.","shortDescription":"Cisco ONS 15454 Series Multiservice Transport Platforms","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":7,"sellingCount":10,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Cisco ONS 15454 Series","keywords":"","description":"For over a decade, service providers and enterprises alike have relied on Cisco for metro, regional, long haul, and data center optical transport networks. These networks transport huge quantities of data at high rates over great distances, providing the found","og:title":"Cisco ONS 15454 Series","og:description":"For over a decade, service providers and enterprises alike have relied on Cisco for metro, regional, long haul, and data center optical transport networks. These networks transport huge quantities of data at high rates over great distances, providing the found","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Cisco_ONS_15454_Series.jpg"},"eventUrl":"","translationId":4767,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":852,"title":"Network security","alias":"network-security","description":" Network security consists of the policies and practices adopted to prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources. Network security involves the authorization of access to data in a network, which is controlled by the network administrator. Users choose or are assigned an ID and password or other authenticating information that allows them access to information and programs within their authority. Network security covers a variety of computer networks, both public and private, that are used in everyday jobs; conducting transactions and communications among businesses, government agencies and individuals. Networks can be private, such as within a company, and others which might be open to public access. Network security is involved in organizations, enterprises, and other types of institutions. It does as its title explains: it secures the network, as well as protecting and overseeing operations being done. The most common and simple way of protecting a network resource is by assigning it a unique name and a corresponding password.\r\nNetwork security starts with authentication, commonly with a username and a password. Since this requires just one detail authenticating the user name — i.e., the password—this is sometimes termed one-factor authentication. With two-factor authentication, something the user 'has' is also used (e.g., a security token or 'dongle', an ATM card, or a mobile phone); and with three-factor authentication, something the user 'is' is also used (e.g., a fingerprint or retinal scan).\r\nOnce authenticated, a firewall enforces access policies such as what services are allowed to be accessed by the network users. Though effective to prevent unauthorized access, this component may fail to check potentially harmful content such as computer worms or Trojans being transmitted over the network. Anti-virus software or an intrusion prevention system (IPS) help detect and inhibit the action of such malware. An anomaly-based intrusion detection system may also monitor the network like wireshark traffic and may be logged for audit purposes and for later high-level analysis. Newer systems combining unsupervised machine learning with full network traffic analysis can detect active network attackers from malicious insiders or targeted external attackers that have compromised a user machine or account.\r\nCommunication between two hosts using a network may be encrypted to maintain privacy.\r\nHoneypots, essentially decoy network-accessible resources, may be deployed in a network as surveillance and early-warning tools, as the honeypots are not normally accessed for legitimate purposes. Techniques used by the attackers that attempt to compromise these decoy resources are studied during and after an attack to keep an eye on new exploitation techniques. Such analysis may be used to further tighten security of the actual network being protected by the honeypot. A honeypot can also direct an attacker's attention away from legitimate servers. A honeypot encourages attackers to spend their time and energy on the decoy server while distracting their attention from the data on the real server. Similar to a honeypot, a honeynet is a network set up with intentional vulnerabilities. Its purpose is also to invite attacks so that the attacker's methods can be studied and that information can be used to increase network security. A honeynet typically contains one or more honeypots.","materialsDescription":" <span style=\"font-weight: bold;\">What is Network Security?</span>\r\nNetwork security is any action an organization takes to prevent malicious use or accidental damage to the network’s private data, its users, or their devices. The goal of network security is to keep the network running and safe for all legitimate users.\r\nBecause there are so many ways that a network can be vulnerable, network security involves a broad range of practices. These include:\r\n<ul><li><span style=\"font-weight: bold;\">Deploying active devices:</span> Using software to block malicious programs from entering, or running within, the network. Blocking users from sending or receiving suspicious-looking emails. Blocking unauthorized use of the network. Also, stopping the network's users accessing websites that are known to be dangerous.</li><li><span style=\"font-weight: bold;\">Deploying passive devices:</span> For instance, using devices and software that report unauthorized intrusions into the network, or suspicious activity by authorized users.</li><li><span style=\"font-weight: bold;\">Using preventative devices:</span> Devices that help identify potential security holes, so that network staff can fix them.</li><li><span style=\"font-weight: bold;\">Ensuring users follow safe practices:</span> Even if the software and hardware are set up to be secure, the actions of users can create security holes. Network security staff is responsible for educating members of the organization about how they can stay safe from potential threats.</li></ul>\r\n<span style=\"font-weight: bold;\">Why is Network Security Important?</span>\r\nUnless it’s properly secured, any network is vulnerable to malicious use and accidental damage. Hackers, disgruntled employees, or poor security practices within the organization can leave private data exposed, including trade secrets and customers’ private details.\r\nLosing confidential research, for example, can potentially cost an organization millions of dollars by taking away competitive advantages it paid to gain. While hackers stealing customers’ details and selling them to be used in fraud, it creates negative publicity and public mistrust of the organization.\r\nThe majority of common attacks against networks are designed to gain access to information, by spying on the communications and data of users, rather than to damage the network itself.\r\nBut attackers can do more than steal data. They may be able to damage users’ devices or manipulate systems to gain physical access to facilities. This leaves the organization’s property and members at risk of harm.\r\nCompetent network security procedures keep data secure and block vulnerable systems from outside interference. This allows the network’s users to remain safe and focus on achieving the organization’s goals.\r\n<span style=\"font-weight: bold;\">Why Do I Need Formal Education to Run a Computer Network?</span>\r\nEven the initial setup of security systems can be difficult for those unfamiliar with the field. A comprehensive security system is made of many pieces, each of which needs specialized knowledge.\r\nBeyond setup, each aspect of security is constantly evolving. New technology creates new opportunities for accidental security leaks, while hackers take advantage of holes in security to do damage as soon as they find them. Whoever is in charge of the network’s security needs to be able to understand the technical news and changes as they happen, so they can implement safety strategies right away.\r\nProperly securing your network using the latest information on vulnerabilities helps minimize the risk that attacks will succeed. Security Week reported that 44% of breaches in 2014 came from exploits that were 2-4 years old.\r\nUnfortunately, many of the technical aspects of network security are beyond those who make hiring decisions. So, the best way an organization can be sure that their network security personnel are able to properly manage the threats is to hire staff with the appropriate qualifications.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Network_security.png"},{"id":548,"title":"Web security - Appliance","alias":"web-security-appliance","description":"A security appliance is any form of server appliance that is designed to protect computer networks from unwanted traffic. Types of network security appliance:\r\n<span style=\"font-weight: bold;\">Active devices</span> block unwanted traffic. Examples of such devices are firewalls, anti-virus scanning devices, and content filtering devices. For instance, if you want to make sure that you do not get pointless spam and other unnecessary issues, installing an active device might be a great idea. Active devices include anti-virus scanning devices, which will automatically scan throughout the network to ensure that no virus exists within the protected network. Then, there are web filtering appliances as well as firewalls, the purpose of both of which is to ensure that only useful content and traffic flows through the network and all pointless or harmful data is filtered.\r\n<span style=\"font-weight: bold;\">Passive devices detect and report on unwanted traffic.</span> A common example is intrusion detection appliances, which are installed in order to determine whether the network has been compromised in any way. These devices usually work in the background at all times.\r\n<span style=\"font-weight: bold;\">Preventative devices</span> scan networks and identify potential security problems (such as penetration testing and vulnerability assessment appliances). These devices are usually designed to 'prevent' damage to the network by identifying problems in advance. Common examples include devices that employ penetration testing as well as those devices which carry out vulnerability assessment on networks.\r\n<span style=\"font-weight: bold;\">Unified Threat Management (UTM)</span> combines features together into one system, such as some firewalls, content filtering, web caching etc. UTM devices are designed to provide users with a one-stop solution to all of their network needs and internet security appliances. As the name clearly suggests, these devices provide the features of all of the other network devices and condense them into one. These devices are designed to provide a number of different network security options in one package, hence providing networks with a simple solution. Rather than installing four different devices, users can easily install one and be done with it. The market of UTM devices has exceeded the billion dollar mark already, which just goes to show how popular these devices have become amongst network users.\r\nOne of the most popular and accessible types of web security appliance tools is the hardware <span style=\"font-weight: bold;\">keylogger.</span> This device is placed covertly between the case and keyboard with an output for the computer case and input for the keyboard. As hardware standards have changed over time, a USB hardware keylogger provides access on many devices.\r\nThe <span style=\"font-weight: bold;\">web proxy appliance</span> is basically hardware you use to manage user web access. More to the point, it's the type of device that handles the blocking or controlling of suspicious programs. It's typically placed in between network users and the worldwide web; ergo, it's most popular application is serving as a central control hub over employee Internet use by corporations and enterprises. It's the in-between gateway that serves as a termination point of sorts for online communications within a network and is capable of applying a multitude of rule-based limitations on Internet traffic, web content, and requests before they even end up with end users.\r\nAnother commonly used hardware tool is the <span style=\"font-weight: bold;\">wireless antenna.</span> These can be used to surveil a wide variety of wireless communications, including local cellular and internet service networks. More mechanical and general devices may include lockpicks or portable probes and hijack chips for compromising electronic devices through the physical circuit.\r\n<span style=\"font-weight: bold;\">Secure web gateway appliances</span> are solutions to prevent advanced threats, block unauthorized access to systems or websites, stop malware, and monitor real-time activity across websites accessed by users within the institution. Software and cloud-based platforms now perform this function as well.","materialsDescription":"<h1 class=\"align-center\"> What are the top Network Security Appliance brands?</h1>\r\n<span style=\"font-weight: bold;\">Blue Coat Systems,</span> Sunnyvale, Calif.-based Blue Coat has been part of security powerhouse Symantec since 2016.\r\n<span style=\"font-weight: bold;\">F5 Networks,</span> the Seattle-based network application delivery vendor, sold about $17.6 million in network security appliances through the channel in the second quarter, NPD said.\r\n<span style=\"font-weight: bold;\">SonicWall.</span>Firewall power player SonicWall sold about $23.5 million in network security appliances through the channel in the second quarter, according to NPD.\r\n<span style=\"font-weight: bold;\">Fortinet,</span> Sunnyvale, Calif., security software vendor Fortinet sold about $24.4 million in network security appliances through the channel in the second quarter, NPD said.\r\n<span style=\"font-weight: bold;\">Cisco Systems,</span> Cisco Systems was the quarter's growth champion, posting $77.2 million in network security appliance sales through the channel in the period, beating the previous year’s quarterly total of $62.3 million by about 24 percent, according to NPD.\r\n<span style=\"font-weight: bold;\">Palo Alto Networks.</span> With $94.2 million in network security appliance sales in the quarter, Palo Alto Networks was the best-selling network security appliance brand of the second quarter, according to NPD.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_security_Appliance.png"},{"id":513,"title":"Networking","alias":"networking","description":" Networking hardware, also known as network equipment or computer networking devices, are electronic devices which are required for communication and interaction between devices on a computer network. Specifically, they mediate data transmission in a computer network. Units which are the last receiver or generate data are called hosts or data terminal equipment.\r\nNetworking devices may include gateways, routers, network bridges, modems, wireless access points, networking cables, line drivers, switches, hubs, and repeaters; and may also include hybrid network devices such as multilayer switches, protocol converters, bridge routers, proxy servers, firewalls, network address translators, multiplexers, network interface controllers, wireless network interface controllers, ISDN terminal adapters and other related hardware.\r\nThe most common kind of networking hardware today is a copper-based Ethernet adapter which is a standard inclusion on most modern computer systems. Wireless networking has become increasingly popular, especially for portable and handheld devices.\r\nOther networking hardware used in computers includes data center equipment (such as file servers, database servers and storage areas), network services (such as DNS, DHCP, email, etc.) as well as devices which assure content delivery.\r\nTaking a wider view, mobile phones, tablet computers and devices associated with the internet of things may also be considered networking hardware. As technology advances and IP-based networks are integrated into building infrastructure and household utilities, network hardware will become an ambiguous term owing to the vastly increasing number of network capable endpoints.","materialsDescription":" <span style=\"font-weight: bold;\">What is network equipment?</span>\r\nNetwork equipment - devices necessary for the operation of a computer network, for example: a router, switch, hub, patch panel, etc. You can distinguish between active and passive network equipment.\r\n<span style=\"font-weight: bold;\">What is an active network equipment?</span>\r\nActive networking equipment is equipment followed by some “smart” feature. That is, a router, switch (switch), etc. are active network equipment.\r\n<span style=\"font-weight: bold;\">What is passive network equipment?</span>\r\nPassive network equipment - equipment not endowed with &quot;intellectual&quot; features. For example - cable system: cable (coaxial and twisted pair (UTP/STP)), plug / socket (RG58, RJ45, RJ11, GG45), repeater (repeater), patch panel, hub (hub), balun (balun) for coaxial cables (RG-58), etc. Also, passive equipment can include mounting cabinets and racks, telecommunication cabinets.\r\n<span style=\"font-weight: bold;\">What are the main network components?</span>\r\nThe main components of the network are workstations, servers, transmission media (cables) and network equipment.\r\n<span style=\"font-weight: bold;\">What are workstations?</span>\r\nWorkstations are network computers where network users implement application tasks.\r\n<span style=\"font-weight: bold;\">What are network servers?</span>\r\nNetwork servers - hardware and software systems that perform the functions of controlling the distribution of network shared resources. A server can be any computer connected to the network on which the resources used by other devices on the local network are located. As the server hardware, fairly powerful computers are used.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Networking.png"},{"id":172,"title":"WLAN - wireless network","alias":"wlan-wireless-network","description":"Unified Communications (UC) is a marketing buzzword describing the integration of real-time, enterprise, communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including web connected electronic interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not necessarily a single product, but a set of products that provides a consistent unified user-interface and user-experience across multiple devices and media-types.\r\n\r\nIn its broadest sense, UC can encompass all forms of communications that are exchanged via a network to include other forms of communications such as Internet Protocol Television (IPTV) and digital signage Communications as they become an integrated part of the network communications deployment and may be directed as one-to-one communications or broadcast communications from one to many.\r\n\r\nUC allows an individual to send a message on one medium, and receive the same communication on another medium. For example, one can receive a voicemail message and choose to access it through e-mail or a cell phone. If the sender is online according to the presence information and currently accepts calls, the response can be sent immediately through text chat or video call. Otherwise, it may be sent as a non-real-time message that can be accessed through a variety of media.\r\n\r\nSource: https://en.wikipedia.org/wiki/Unified_communications","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/WLAN_-_wireless_network.png"},{"id":475,"title":"Network Management - Hardware","alias":"network-management-hardware","description":" Your business is much more than just a machine that dispenses products or services in exchange for money. It’s akin to a living and breathing thing. Just as with the human body, in business, all the parts are interconnected and work together to move things forward.\r\nIf a company’s management is the brain, then its employees are the muscles. Muscles don’t work without the oxygen carried to them by the blood. Blood doesn’t pump through the body without the heart and circulatory system.\r\nData moves through your network like blood through veins, delivering vital information to employees who need it to do their jobs. In a business sense, the digital network is the heart and circulatory system. Without a properly functioning network, the entire business collapses. That’s why keeping networks healthy is vitally important. Just as keeping the heart healthy is critical to living a healthy life, a healthy network is a key to a thriving business. It starts with network management.\r\nNetwork management is hardware with a broad range of functions including activities, methods, procedures and the use of tools to administrate, operate, and reliably maintain computer network systems.\r\nStrictly speaking, network Management does not include terminal equipment (PCs, workstations, printers, etc.). Rather, it concerns the reliability, efficiency and capacity/capabilities of data transfer channels.","materialsDescription":" <span style=\"font-weight: bold;\">What Is Network Management?</span>\r\nNetwork management refers to the processes, tools, and applications used to administer, operate and maintain network infrastructure. Performance management and fault analysis also fall into the category of network management. To put it simply, network management is the process of keeping your network healthy, which keeps your business healthy.\r\n<span style=\"font-weight: bold;\">What Are the Components of Network Management?</span>\r\nThe definition of network management is often broad, as network management involves several different components. Here are some of the terms you’ll often hear when network management or network management software is talked about:\r\n<ul><li>Network administration</li><li>Network maintenance</li><li>Network operation</li><li>Network provisioning</li><li>Network security</li></ul>\r\n<span style=\"font-weight: bold;\">Why Is Network Management so Important When It Comes to Network Infrastructure?</span>\r\nThe whole point of network management is to keep the network infrastructure running smoothly and efficiently. Network management helps you:\r\n<ul><li><span style=\"font-style: italic;\">Avoid costly network disruptions.</span> Network downtime can be very costly. In fact, industry research shows the cost can be up to $5,600 per minute or more than $300K per hour. Network disruptions take more than just a financial toll. They also have a negative impact on customer relationships. Slow and unresponsive corporate networks make it harder for employees to serve customers. And customers who feel underserved could be quick to leave.</li><li><span style=\"font-style: italic;\">Improve IT productivity.</span> By monitoring every aspect of the network, an effective network management system does many jobs at once. This frees up IT staff to focus on other things.</li><li><span style=\"font-style: italic;\">Improve network security.</span> With a focus on network management, it’s easy to identify and respond to threats before they propagate and impact end-users. Network management also aims to ensure regulatory and compliance requirements are met.</li><li><span style=\"font-style: italic;\">Gain a holistic view of network performance.</span> Network management gives you a complete view of how your network is performing. It enables you to identify issues and fix them quickly.</li></ul>\r\n<span style=\"font-weight: bold;\">What Are the Challenges of Maintaining Effective Network Management and Network Infrastructure?</span>\r\nNetwork infrastructures can be complex. Because of that complexity, maintaining effective network management is difficult. Advances in technology and the cloud have increased user expectations for faster network speeds and network availability. On top of that, security threats are becoming ever more advanced, varied and numerous. And if you have a large network, it incorporates several devices, systems, and tools that all need to work together seamlessly. As your network scales and your company grows, new potential points of failure are introduced. Increased costs also come into play.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Network_Management_Hardware__1_.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4784,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/cisco_logo.png","logo":true,"scheme":false,"title":"Cisco Prime Infrastructure","vendorVerified":0,"rating":"0.00","implementationsCount":3,"suppliersCount":0,"supplierPartnersCount":125,"alias":"cisco-prime-infrastructure","companyTitle":"Cisco","companyTypes":["supplier","vendor"],"companyId":170,"companyAlias":"cisco","description":"Cisco Prime Infrastructure simplifies the management of wireless and wired networks. It offers Day 0 and 1 provisioning, as well as Day N assurance from the branch to the data center. We call it One Management. With this single view and point of control, you can reap the benefits of One Management across both network and compute.\r\n<span style=\"font-weight: bold;\">Features and Capabilities</span><br />\r\nCisco Prime Infrastructure has what you need to simplify and automate management tasks while taking advantage of the intelligence of your Cisco networks. Product features and capabilities help you:<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\"></span></span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Realize One Management</span></span><br />\r\nThis single, unified solution provides wired and wireless lifecycle management, and application visibility and control. It also offers policy monitoring and troubleshooting with the Cisco Identity Services Engine (ISE) and location-based tracking of mobility devices with the Cisco Mobility Services Engine (MSE). You can manage the network, devices, applications, and users – all from one place.<br />\r\n<span style=\"font-weight: bold;\"><span style=\"font-style: italic;\">Consolidate Products</span></span><br />\r\nConsolidate management products and reduce the number of tools required to manage the network. Managing your network using Cisco Prime Infrastructure gives you greater visibility and control, with faster deployment and troubleshooting. You can spend more time transforming your business through innovation and differentiation<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\"></span></span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Manage the Network for Mobile Collaboration</span></span><br />\r\nCisco Prime Infrastructure offers support for 802.11ac, correlated wired-wireless client visibility, spatial maps, Radio Frequency prediction tools, and much more. Simplify the management of the wireless infrastructure while solving problems faster and with fewer resources.<br />\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Simplify Intelligent WAN Management</span></span><br />\r\nTake management simplicity to the next level. Cisco Prime Infrastructure offers new, guided workflows for the Intelligent WAN and Converged Access, based on Cisco best practices. These workflows make new branch rollouts easy and fast, from setting up devices and services to automatically managing and monitoring them.<br />\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Extend Management to the Data Center</span></span><br />\r\nCisco Prime Infrastructure offers fault, configuration, accounting, performance, and security (FCAPS) management with 360-degree views of Cisco Unified Computing System Series B Blade Servers and Series C Rack Servers and Cisco Nexus switches, including the Application-Centric Infrastructure–ready Cisco Nexus 9000 Series Switches. Your data center is critical to service assurance. Manage it effectively with Cisco Prime Infrastructure.<br />\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Speed Time to Value with Device and Technology Packs</span></span><br />\r\nDevice Packs offer ongoing support of new Cisco devices and software releases. It provides parity within each device family, eliminating gaps in management operations, especially when it comes to service availability and troubleshooting. Technology Packs deliver new features between releases, accelerating time to value for high-demand functionality.<br />\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Scale Bigger</span></span><br />\r\nLarge or global organizations often distribute network management by domain, region, or country. Cisco Prime Infrastructure Operations Center lets you visualize up to 10 Cisco Prime Infrastructure instances, scaling your management infrastructure while maintaining central visibility and control.","shortDescription":"Cisco Prime Infrastructure: Simplify the management of wireless and wired networks.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":10,"sellingCount":12,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Cisco Prime Infrastructure","keywords":"","description":"Cisco Prime Infrastructure simplifies the management of wireless and wired networks. It offers Day 0 and 1 provisioning, as well as Day N assurance from the branch to the data center. We call it One Management. With this single view and point of control, you c","og:title":"Cisco Prime Infrastructure","og:description":"Cisco Prime Infrastructure simplifies the management of wireless and wired networks. It offers Day 0 and 1 provisioning, as well as Day N assurance from the branch to the data center. We call it One Management. With this single view and point of control, you c","og:image":"https://old.roi4cio.com/fileadmin/user_upload/cisco_logo.png"},"eventUrl":"","translationId":4785,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":34,"title":"ITSM - IT Service Management","alias":"itsm-it-service-management","description":"<span style=\"font-weight: bold; \">IT service management (ITSM)</span> is the process of designing, delivering, managing, and improving the IT services an organization provides to its end users. ITSM is focused on aligning IT processes and services with business objectives to help an organization grow.\r\nITSM positions IT services as the key means of delivering and obtaining value, where an internal or external IT service provider works with business customers, at the same time taking responsibility for the associated costs and risks. ITSM works across the whole lifecycle of a service, from the original strategy, through design, transition and into live operation.\r\nTo ensure sustainable quality of IT services, ITSM establishes a set of practices, or processes, constituting a service management system. There are industrial, national and international standards for IT service management solutions, setting up requirements and good practices for the management system. \r\nITSM system is based on a set of principles, such as focusing on value and continual improvement. It is not just a set of processes – it is a cultural mindset to ensure that the desired outcome for the business is achieved. \r\n<span style=\"font-weight: bold; \">ITIL (IT Infrastructure Library)</span> is a framework of best practices and recommendations for managing an organization's IT operations and services. IT service management processes, when built based on the ITIL framework, pave the way for better IT service operations management and improved business. To summarize, ITIL is a set of guidelines for effective IT service management best practices. ITIL has evolved beyond the delivery of services to providing end-to-end value delivery. The focus is now on the co-creation of value through service relationships. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">ITSM processes typically include five stages, all based on the ITIL framework:</span></p>\r\n<span style=\"font-weight: bold; \">ITSM strategy.</span> This stage forms the foundation or the framework of an organization's ITSM process building. It involves defining the services that the organization will offer, strategically planning processes, and recognizing and developing the required assets to keep processes moving. \r\n<span style=\"font-weight: bold; \">Service design.</span> This stage's main aim is planning and designing the IT services the organization offers to meet business demands. It involves creating and designing new services as well as assessing current services and making relevant improvements.\r\n<span style=\"font-weight: bold; \">Service transition.</span> Once the designs for IT services and their processes have been finalized, it's important to build them and test them out to ensure that processes flow. IT teams need to ensure that the designs don't disrupt services in any way, especially when existing IT service processes are upgraded or redesigned. This calls for change management, evaluation, and risk management. \r\n<span style=\"font-weight: bold; \">Service operation. </span>This phase involves implementing the tried and tested new or modified designs in a live environment. While in this stage, the processes have already been tested and the issues fixed, but new processes are bound to have hiccups—especially when customers start using the services. \r\n<span style=\"font-weight: bold;\">Continual service improvement (CSI).</span> Implementing IT processes successfully shouldn't be the final stage in any organization. There's always room for improvement and new development based on issues that pop up, customer needs and demands, and user feedback.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Benefits of efficient ITSM processes</h1>\r\nIrrespective of the size of business, every organization is involved in IT service management in some way. ITSM ensures that incidents, service requests, problems, changes, and IT assets—in addition to other aspects of IT services—are managed in a streamlined way.\r\nIT teams in your organization can employ various workflows and best practices in ITSM, as outlined in ITIL. Effective IT service management can have positive effects on an IT organization's overall function.\r\nHere are the 10 key benefits of ITSM:\r\n<ul><li>&nbsp;&nbsp;&nbsp; Lower costs for IT operations</li><li>&nbsp;&nbsp;&nbsp; Higher returns on IT investments</li><li>&nbsp;&nbsp;&nbsp; Minimal service outages</li><li>&nbsp;&nbsp;&nbsp; Ability to establish well-defined, repeatable, and manageable IT processes</li><li>&nbsp;&nbsp;&nbsp; Efficient analysis of IT problems to reduce repeat incidents</li><li>&nbsp;&nbsp;&nbsp; Improved efficiency of IT help desk teams</li><li>&nbsp;&nbsp;&nbsp; Well-defined roles and responsibilities</li><li>&nbsp;&nbsp;&nbsp; Clear expectations on service levels and service availability</li><li>&nbsp;&nbsp;&nbsp; Risk-free implementation of IT changes</li><li>&nbsp;&nbsp;&nbsp; Better transparency into IT processes and services</li></ul>\r\n<h1 class=\"align-center\">How to choose an ITSM tool?</h1>\r\nWith a competent IT service management goal in mind, it's important to invest in a service desk solution that caters to your business needs. It goes without saying, with more than 150 service desk tools to choose from, selecting the right one is easier said than done. Here are a few things to keep in mind when choosing an ITSM products:\r\n<span style=\"font-weight: bold; \">Identify key processes and their dependencies. </span>Based on business goals, decide which key ITSM processes need to be implemented and chart out the integrations that need to be established to achieve those goals. \r\n<span style=\"font-weight: bold; \">Consult with ITSM experts.</span> Participate in business expos, webinars, demos, etc., and educate yourself about the various options that are available in the market. Reports from expert analysts such as Gartner and Forrester are particularly useful as they include reviews of almost every solution, ranked based on multiple criteria.\r\n<span style=\"font-weight: bold; \">Choose a deployment option.</span> Every business has a different IT infrastructure model. Selecting an on-premises or software as a service (SaaS IT service management) tool depends on whether your business prefers to host its applications and data on its own servers or use a public or private cloud.\r\n<span style=\"font-weight: bold; \">Plan ahead for the future.</span> Although it's important to consider the &quot;needs&quot; primarily, you shouldn't rule out the secondary or luxury capabilities. If the ITSM tool doesn't have the potential to adapt to your needs as your organization grows, it can pull you back from progressing. Draw a clear picture of where your business is headed and choose an service ITSM that is flexible and technology-driven.\r\n<span style=\"font-weight: bold;\">Don't stop with the capabilities of the ITSM tool.</span> It might be tempting to assess an ITSM tool based on its capabilities and features but it's important to evaluate the vendor of the tool. A good IT support team, and a vendor that is endorsed for their customer-vendor relationship can take your IT services far. Check Gartner's magic quadrant and other analyst reports, along with product and support reviews to ensure that the said tool provides good customer support.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ITSM.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4796,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/microsoft_scsm.png","logo":true,"scheme":false,"title":"Microsoft System Center Service Manager (SCSM)","vendorVerified":0,"rating":"0.00","implementationsCount":2,"suppliersCount":0,"supplierPartnersCount":272,"alias":"microsoft-system-center-service-manager-scsm","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"Microsoft System Center 2012 Service Manager (SCSM 2012) is a management product in the System Center 2012 suite that can help an enterprise automate and adapt its IT service management. SCSM includes built-in processes that address situations enterprises will come across, such as changing control, managing assets' lifecycles and resolving problems and incidents as they occur. The SCSM 2012 application consists of three tiers: a console, a data access module and a database.<br />Enterprises must take two important factors into consideration before deploying SCSM 2012. First, they must create and identify a domain account to use when setting up Service Manager. Second, they must create a user group in Active Directory Domain Services.<br />There a number of ways to deploy SCSM 2012, but there are three deployment options that receive the most attention: one virtual computer and one physical computer; two computers to host the management server and database; and four computers to host the management server and database.<br /><br />","shortDescription":"Microsoft System Center Service Manager is designed to improve and simplify IT support operations.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":7,"sellingCount":13,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft System Center Service Manager (SCSM)","keywords":"","description":"Microsoft System Center 2012 Service Manager (SCSM 2012) is a management product in the System Center 2012 suite that can help an enterprise automate and adapt its IT service management. SCSM includes built-in processes that address situations enterprises will","og:title":"Microsoft System Center Service Manager (SCSM)","og:description":"Microsoft System Center 2012 Service Manager (SCSM 2012) is a management product in the System Center 2012 suite that can help an enterprise automate and adapt its IT service management. SCSM includes built-in processes that address situations enterprises will","og:image":"https://old.roi4cio.com/fileadmin/user_upload/microsoft_scsm.png"},"eventUrl":"","translationId":4797,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":34,"title":"ITSM - IT Service Management","alias":"itsm-it-service-management","description":"<span style=\"font-weight: bold; \">IT service management (ITSM)</span> is the process of designing, delivering, managing, and improving the IT services an organization provides to its end users. ITSM is focused on aligning IT processes and services with business objectives to help an organization grow.\r\nITSM positions IT services as the key means of delivering and obtaining value, where an internal or external IT service provider works with business customers, at the same time taking responsibility for the associated costs and risks. ITSM works across the whole lifecycle of a service, from the original strategy, through design, transition and into live operation.\r\nTo ensure sustainable quality of IT services, ITSM establishes a set of practices, or processes, constituting a service management system. There are industrial, national and international standards for IT service management solutions, setting up requirements and good practices for the management system. \r\nITSM system is based on a set of principles, such as focusing on value and continual improvement. It is not just a set of processes – it is a cultural mindset to ensure that the desired outcome for the business is achieved. \r\n<span style=\"font-weight: bold; \">ITIL (IT Infrastructure Library)</span> is a framework of best practices and recommendations for managing an organization's IT operations and services. IT service management processes, when built based on the ITIL framework, pave the way for better IT service operations management and improved business. To summarize, ITIL is a set of guidelines for effective IT service management best practices. ITIL has evolved beyond the delivery of services to providing end-to-end value delivery. The focus is now on the co-creation of value through service relationships. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">ITSM processes typically include five stages, all based on the ITIL framework:</span></p>\r\n<span style=\"font-weight: bold; \">ITSM strategy.</span> This stage forms the foundation or the framework of an organization's ITSM process building. It involves defining the services that the organization will offer, strategically planning processes, and recognizing and developing the required assets to keep processes moving. \r\n<span style=\"font-weight: bold; \">Service design.</span> This stage's main aim is planning and designing the IT services the organization offers to meet business demands. It involves creating and designing new services as well as assessing current services and making relevant improvements.\r\n<span style=\"font-weight: bold; \">Service transition.</span> Once the designs for IT services and their processes have been finalized, it's important to build them and test them out to ensure that processes flow. IT teams need to ensure that the designs don't disrupt services in any way, especially when existing IT service processes are upgraded or redesigned. This calls for change management, evaluation, and risk management. \r\n<span style=\"font-weight: bold; \">Service operation. </span>This phase involves implementing the tried and tested new or modified designs in a live environment. While in this stage, the processes have already been tested and the issues fixed, but new processes are bound to have hiccups—especially when customers start using the services. \r\n<span style=\"font-weight: bold;\">Continual service improvement (CSI).</span> Implementing IT processes successfully shouldn't be the final stage in any organization. There's always room for improvement and new development based on issues that pop up, customer needs and demands, and user feedback.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Benefits of efficient ITSM processes</h1>\r\nIrrespective of the size of business, every organization is involved in IT service management in some way. ITSM ensures that incidents, service requests, problems, changes, and IT assets—in addition to other aspects of IT services—are managed in a streamlined way.\r\nIT teams in your organization can employ various workflows and best practices in ITSM, as outlined in ITIL. Effective IT service management can have positive effects on an IT organization's overall function.\r\nHere are the 10 key benefits of ITSM:\r\n<ul><li>&nbsp;&nbsp;&nbsp; Lower costs for IT operations</li><li>&nbsp;&nbsp;&nbsp; Higher returns on IT investments</li><li>&nbsp;&nbsp;&nbsp; Minimal service outages</li><li>&nbsp;&nbsp;&nbsp; Ability to establish well-defined, repeatable, and manageable IT processes</li><li>&nbsp;&nbsp;&nbsp; Efficient analysis of IT problems to reduce repeat incidents</li><li>&nbsp;&nbsp;&nbsp; Improved efficiency of IT help desk teams</li><li>&nbsp;&nbsp;&nbsp; Well-defined roles and responsibilities</li><li>&nbsp;&nbsp;&nbsp; Clear expectations on service levels and service availability</li><li>&nbsp;&nbsp;&nbsp; Risk-free implementation of IT changes</li><li>&nbsp;&nbsp;&nbsp; Better transparency into IT processes and services</li></ul>\r\n<h1 class=\"align-center\">How to choose an ITSM tool?</h1>\r\nWith a competent IT service management goal in mind, it's important to invest in a service desk solution that caters to your business needs. It goes without saying, with more than 150 service desk tools to choose from, selecting the right one is easier said than done. Here are a few things to keep in mind when choosing an ITSM products:\r\n<span style=\"font-weight: bold; \">Identify key processes and their dependencies. </span>Based on business goals, decide which key ITSM processes need to be implemented and chart out the integrations that need to be established to achieve those goals. \r\n<span style=\"font-weight: bold; \">Consult with ITSM experts.</span> Participate in business expos, webinars, demos, etc., and educate yourself about the various options that are available in the market. Reports from expert analysts such as Gartner and Forrester are particularly useful as they include reviews of almost every solution, ranked based on multiple criteria.\r\n<span style=\"font-weight: bold; \">Choose a deployment option.</span> Every business has a different IT infrastructure model. Selecting an on-premises or software as a service (SaaS IT service management) tool depends on whether your business prefers to host its applications and data on its own servers or use a public or private cloud.\r\n<span style=\"font-weight: bold; \">Plan ahead for the future.</span> Although it's important to consider the &quot;needs&quot; primarily, you shouldn't rule out the secondary or luxury capabilities. If the ITSM tool doesn't have the potential to adapt to your needs as your organization grows, it can pull you back from progressing. Draw a clear picture of where your business is headed and choose an service ITSM that is flexible and technology-driven.\r\n<span style=\"font-weight: bold;\">Don't stop with the capabilities of the ITSM tool.</span> It might be tempting to assess an ITSM tool based on its capabilities and features but it's important to evaluate the vendor of the tool. A good IT support team, and a vendor that is endorsed for their customer-vendor relationship can take your IT services far. Check Gartner's magic quadrant and other analyst reports, along with product and support reviews to ensure that the said tool provides good customer support.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ITSM.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4798,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/IBM_ds8000.jpg","logo":true,"scheme":false,"title":"IBM System Storage DS8000 series","vendorVerified":0,"rating":"0.00","implementationsCount":2,"suppliersCount":0,"supplierPartnersCount":100,"alias":"ibm-system-storage-ds8000-series","companyTitle":"IBM","companyTypes":["supplier","vendor"],"companyId":177,"companyAlias":"ibm","description":"The IBM System Storage™ DS8000™ series has been enhanced to include IBM System Storage DS8000 Turbo models, which offer even higher performance, higher capacity storage systems that are designed to deliver a generation-skipping leap in performance, scalability, resiliency and total value. Created specifically for the mission-critical workloads of medium and large enterprises, the DS8000 series can help consolidate system storage, support tiered storage requirements, simplify storage management and support system availability to address the needs of businesses operating in an on demand world.\r\nThe DS8000 series is designed to provide exceptional performance while adding virtualization capabilities that can help organizations allocate system resources more effectively and better control application quality of service. \r\nThe DS8000 series offers powerful data backup, remote mirroring and recovery functions that can help protect data from unforeseen events. In addition, the DS8000 supports non-disruptive microcode changes. These functions are designed to help maintain data availability, which can benefit businesses in markets where information must be accessible around the clock, every day of the year. <br /><span style=\"font-weight: bold;\"><br />Features</span>\r\n<ul><li><span style=\"font-weight: bold;\">Performance.</span> The DS8800 delivers better performance with faster controllers, host and device adapters, and 2.5-inch 6 Gb / s Serial Attached SCSI (SAS) hard drives.</li></ul>\r\n<ul><li><span style=\"font-weight: bold;\">Availability and resiliency.</span> More than five nines available based on IBM Power Systems' proven server architecture.</li></ul>\r\n<ul><li><span style=\"font-weight: bold;\">Optimized storage tiers.</span> The IBM System Storage Easy Tier component helps optimize application performance by automatically storing data at appropriate drive levels.</li></ul>\r\n<ul><li><span style=\"font-weight: bold;\">Flexibility.</span> Supporting a wide range of server platforms, hard drive tiers, and application workloads helps ensure cost-effective storage consolidation.</li></ul>","shortDescription":"IBM System Storage DS8000: High-performance disk storage for business-critical enterprise workloads ","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":2,"sellingCount":12,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"IBM System Storage DS8000 series","keywords":"","description":"The IBM System Storage™ DS8000™ series has been enhanced to include IBM System Storage DS8000 Turbo models, which offer even higher performance, higher capacity storage systems that are designed to deliver a generation-skipping leap in performance, scalability","og:title":"IBM System Storage DS8000 series","og:description":"The IBM System Storage™ DS8000™ series has been enhanced to include IBM System Storage DS8000 Turbo models, which offer even higher performance, higher capacity storage systems that are designed to deliver a generation-skipping leap in performance, scalability","og:image":"https://old.roi4cio.com/fileadmin/user_upload/IBM_ds8000.jpg"},"eventUrl":"","translationId":4799,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":505,"title":"Entry Level Storage","alias":"entry-level-storage","description":" Ready-made entry-level storage systems are often used in various solutions for the SMB segment: disk space consolidation, virtualization, various cluster solutions requiring shared block access.\r\nKey architecture features of most entry-level storage systems on the market:\r\n<ul><li>Use one or two hot-swap controllers that use disk sharing. The controller means a specialized server in a special form factor that provides storage operation (working with disks, servicing arrays and providing volumes to hosts, etc.).</li><li>The presence of two controllers provides an increase in the overall reliability of storage - the ability to avoid downtime during the planned shutdown or failure of one of the controllers) and additional scaling of performance when distributing volumes across different controllers. When using the write cache, its integrity is protected: power protection (regular battery or ionistors plus flash memory reset) and duplication of content between controllers.</li><li>The choice of host interfaces: 16 and 8 Gb FiberChannel, 1 and 10 Gb Ethernet (iSCSI, some models may have FCoE support), SAS. For some models, there are combined options, for example, FC + SAS.</li><li>It is possible to connect additional disk shelves (simple cases with SAS expanders) through the SAS interface. To increase the reliability of the connection, a 2-way connection can be applied (below is an example of one of the possible connection schemes).</li></ul>","materialsDescription":" <span style=\"font-weight: bold;\">What Is Entry-Level Storage?</span>\r\nEntry-level flash storage is simple, smart, secure, affordable, high-performance data storage for enterprises to start small and grow with seamless cloud connectivity as business requirements increase.\r\nOrganizations large and small are navigating at a rapid pace of change in a data-driven economy. Delivering data simply, quickly, and cost-effectively is essential to driving business growth, and the hybrid cloud has emerged as the most efficient way to meet changing business needs. Every IT organization is trying to determine how to modernize with hybrid cloud, and all-flash storage systems are critical on-premises to speed up enterprise applications. However, small enterprises have continued to use hard disk storage systems because of the high cost of all-flash solutions.\r\nAn entry-level storage system offers compact, dense, cost-effective, and easy-to-use storage. These storage systems can be deployed in small offices, small enterprises, and remote locations to run both file and block workloads effectively and efficiently. A simple storage system should support multiple protocols, including FC, NFS, SMB/CIFS, iSCSI, and FCoE, to help customers consolidate multiple applications onto a single simple system. It must be easy to install and deploy, secure and provide flexibility to connect to the cloud.\r\nEntry-level flash storage systems help accelerate all applications, consolidate workloads with better user experience, more effective storage and offer the best value to the customer.\r\n<span style=\"font-weight: bold;\">What Are the Benefits of Entry-Level Storage?</span>\r\n The benefits of entry-level storage include:\r\n<ul><li>Improved user experience with fast, secure, and continuous access to data;</li><li>Improved storage efficiency;</li><li>Reduced cost through improved TCO;</li><li>Increased ability for IT to support new business opportunities by leveraging the latest technologies like artificial intelligence (AI), machine learning (ML), deep learning (DL), and cloud.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Entry_Level_Storage.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":5087,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/cisco_logo.png","logo":true,"scheme":false,"title":"Cisco MediaSense 8.5","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":125,"alias":"cisco-mediasense-85","companyTitle":"Cisco","companyTypes":["supplier","vendor"],"companyId":170,"companyAlias":"cisco","description":"Cisco MediaSense is an open-standards, network-based, scalable platform that supports recording, playback, live streaming, and storage of media, including audio and video, with rich recording metadata. It captures conversations between businesses or organizations and their customers for a variety of purposes, including regulatory compliance, quality management, service optimization, agent training, and real-time analytics that can dramatically improve customer care. The platform provides an efficient, cost-effective foundation for capturing, preserving, and mining conversations for business intelligence.\r\n<span style=\"font-weight: bold;\">Business Value</span><br />\r\nContact centers handle thousands of customer conversations a day, but unfortunately much of the enterprise intelligence that could be gleaned from those conversations is never used - because it is either too expensive to capture or too difficult to mine for useful information. Cisco solves these challenges by recording conversations on the network - rather than a device - simplifying the architecture, lowering costs, and providing optimum scalability.<br />Just as important, Cisco’s network-based recording approach allows the captured media to be quickly available to different applications - regardless of location - through simple application programming interfaces (APIs). These interfaces implement open web standards, enabling a new ecosystem of applications that can gather useful information from conversations, either in real time or afterward. Such information can provide insights into caller concerns, guiding customer service agents toward speedy first-call resolution, thereby improving agent productivity while increasing customer satisfaction. With Cisco, gaining valuable business intelligence from customer conversations is no longer a daunting challenge. <br /><br />","shortDescription":"Cisco MediaSense is an open-standards, network-based, scalable platform that supports recording, playback, live streaming, and storage of media, including audio and video, with rich recording metadata","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":1,"sellingCount":19,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Cisco MediaSense 8.5","keywords":"","description":"Cisco MediaSense is an open-standards, network-based, scalable platform that supports recording, playback, live streaming, and storage of media, including audio and video, with rich recording metadata. It captures conversations between businesses or organizati","og:title":"Cisco MediaSense 8.5","og:description":"Cisco MediaSense is an open-standards, network-based, scalable platform that supports recording, playback, live streaming, and storage of media, including audio and video, with rich recording metadata. It captures conversations between businesses or organizati","og:image":"https://old.roi4cio.com/fileadmin/user_upload/cisco_logo.png"},"eventUrl":"","translationId":5088,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":186,"title":"VoIP - Voice over Internet Protocol","alias":"voip-voice-over-internet-protocol","description":"<span style=\"font-weight: bold;\">Voice over Internet Protocol </span>(Voice over IP, VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP solutions are IP telephony, Internet telephony, broadband telephony, and broadband phone service.\r\nThe term Internet telephony specifically refers to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN). The steps and principles involved in originating VoIP telephone calls are similar to traditional digital telephony and involve signaling, channel setup, digitization of the analog voice signals, and encoding.\r\nInstead of being transmitted over a circuit-switched network, however, the digital information is packetized, and transmission occurs as IP packets over a packet-switched network. Such transmission entails careful considerations about resource management different from time-division multiplexing (TDM) networks.\r\n\r\n\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> What are the benefits of VoIP?</h1>\r\n VoIP technology can facilitate tasks and deliver services that might be cumbersome or costly to implement when using traditional PSTN: \r\n<ul><li>More than one phone call can be transmitted on the same broadband phone line. This way, VoIP system can facilitate the addition of telephone lines to businesses without the need for additional physical lines.</li><li>Features that are usually charged extra by telecommunication companies, such as call forwarding, caller ID or automatic redialing, are simple with voice over internet technology.</li><li>Unified Communications are secured with VoIP technology, as it allows integration with other services available on the internet such as video conversation, messaging, etc. </li></ul>\r\n<h1 class=\"align-center\">VoIP programs </h1>\r\nThere are four main types of VoIP technology. Each option has varying levels of complexity which can impact ease of implementation and maintenance.\r\n <span style=\"font-weight: bold;\">Integrated Access</span>\r\nIntegrated access is the VoIP service that most mimics the traditional phone line. With integrated access VoIP, businesses integrate VoIP software and existing, legacy phone systems. This approach lets the business keep its old number and equipment while also gaining access to advanced telecommunications features. \r\n<span style=\"font-weight: bold;\">SIP Trunks</span>\r\n Session Initial Protocol (SIP) transmits voice and video information across a data network, letting VoIP users take advantage of shared lines and increase their communications flexibility. Because all data is sent over a network, businesses can use SIP trunks to replace traditional analog phone networks or use a VoIP gateway to integrate SIP trunking with legacy phone systems. \r\n<span style=\"font-weight: bold;\">Hosted IP PBX</span>\r\n What most people envision when they think of VoIP, this VoIP solution sees a vendor host and operate the private branch exchange, offering unified communications solutions. The business connects to a hosted cloud-based PBX network via its IP network. Phone system hardware is maintained off-site by the hosted IP PBX vendor, and all responsibility for the hardware, software, maintenance, security and upgrades all falls on the hosted PBX provider. \r\n <span style=\"font-weight: bold;\">Managed IP PBX </span>\r\nSimilar to Hosted IP PBX, this version of the unified communication solution is outsourced to a third party that takes care of all management requirements, but instead of phone hardware being off-site, the equipment is housed on-premise by the business. \r\nUnderstanding these different services of VoIP communication can help a business determine the system that best suits its needs. SIP Trunks, for instance, are more attractive to those who want to install their own technology and manage it themselves, while still connecting to VoIP features.\r\n On the other hand, managed IP PBX is a good option for those who don’t have the resources to buy and operate their own VoIP systems. The Hosted IP PBX solution frees the business to select the VoIP management software that works for them and liberates them from the cost and administrative headache of maintaining both voice and data lines and the related carrier partnerships. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/VoIP_-_Voice_over_Internet_Protocol.png"},{"id":275,"title":"Conferencing Applications","alias":"conferencing-applications","description":"<span style=\"font-weight: bold; \">Conferencing applications</span> may be used as an umbrella term for various types of online collaborative services including web seminars (&quot;webinars&quot;), webcasts, and peer-level web meetings.\r\nServices may allow real-time point-to-point communications as well as multicast communications from one sender to many receivers. It offers data streams of text-based messages, voice and video chat to be shared simultaneously, across geographically dispersed locations. Conference application includes meetings, training events, lectures, or presentations from a web-connected computer to other web-connected computers. \r\n<p class=\"align-center\">Typical features of a web conference include:</p>\r\n<ul><li><span style=\"font-weight: bold; \">Slideshow presentations </span>- where images are presented to the audience and markup tools and a remote mouse pointer are used to engage the audience while the presenter discusses slide content.</li><li><span style=\"font-weight: bold; \">Live or streaming video</span> - where full motion webcam, digital video camera or multi-media files are pushed to the audience.</li><li><span style=\"font-weight: bold; \">VoIP</span> (conference call applications) - real time audio communication through the computer via use of headphones and speakers.</li><li><span style=\"font-weight: bold; \">Web tours</span> - where URLs, data from forms, cookies, scripts and session data can be pushed to other participants enabling them to be pushed through web-based logons, clicks, etc. This type of feature works well when demonstrating websites where users themselves can also participate.</li><li><span style=\"font-weight: bold; \">Meeting Recording</span> - where presentation activity is recorded on the client side or server side for later viewing and/or distribution.</li><li><span style=\"font-weight: bold; \">Whiteboard with annotation</span> - allowing the presenter and/or attendees to highlight or mark items on the slide presentation. Or, simply make notes on a blank whiteboard.</li><li><span style=\"font-weight: bold; \">Text chat</span> - For live question and answer sessions, limited to the people connected to the meeting. Text chat may be public (echoed to all participants) or private (between 2 participants).</li><li><span style=\"font-weight: bold; \">Polls and surveys</span> - allows the presenter to conduct questions with multiple choice answers directed to the audience.</li><li><span style=\"font-weight: bold; \">Screen sharing</span>/desktop sharing/application sharing where participants can view anything the presenter currently has shown on their screen. </li></ul>\r\nThere are different types of web conferencing:\r\n<span style=\"font-weight: bold; \">Webinars.</span> In webinars, on one hand the presenters can share information with the participants and on the other the participants can respond or ask questions regarding that information. Though, this web conference option shows possibility of interaction between the presenter and the audience but to a limited extent.\r\n<span style=\"font-weight: bold; \">Webcast.</span> It is web conference's another type that is similar to a broadcast made on TV but both of them are different from each other on the ground that this broadcast can be done by using web instead of a TV. Though webcast can be broadcasted to large number of people as a time still there are least or no possibilities of interaction between the presenter and the participants in this format of web conferencing.\r\n<span style=\"font-weight: bold; \">Web Meeting</span><span style=\"font-weight: bold; \">and Event App for conferences.</span> The virtual meetings on the internet fall in this category of web conferencing. It makes the participants in the meeting interactive to each other. The flow of information can be both way, forward and backward i.e. from the host to the audience as well as from the audience to the host. \r\n<span style=\"font-weight: bold; \">Online Collaboration.</span> Online collaboration format of web conferencing allows you to view shared files, documents and papers live along with making changes in them to modify their style instantly on the internet. The participants of a web based online collaboration can do much more than seeing and speaking to each other on internet. \r\n<span style=\"font-weight: bold; \">Online Presentations.&nbsp; </span>Web conferencing can also be used for presenting presentations online. The online presentations can be presented online with the help of web based chats, streaming videos or audios and slide shows. The participants have to log in to the web conference to see these presentations. They can also interact with the presenter of the presentation through web based chat or through mobile application conference.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: bold; \">What are the benefits of online conferencing?</span></h1>\r\nInternet conference has its own nuances and features in contrast to the traditional conference. And most importantly, it also has a number of obvious and very significant advantages, namely:\r\n<ul><li>wide audience coverage - users of various categories who are remote control of a computer via the Internet by potential consumers of goods and services;</li><li>independence from geographical location - users from different cities and even countries can participate in Internet conferences, which allows to significantly expand the boundaries of business in the world wide web;</li><li>accessibility - you can take part in online meetings, sitting at a computer at home or at work, the main thing is the presence of the computer itself and Internet access;</li><li>the opportunity to significantly save on the financial costs of holding a conference, which is relevant at all times;</li><li>stakeholder participation in the topic that the Internet conference offers for consideration, which allows to achieve greater efficiency and effectiveness;</li><li>thanks to preliminary preparations for the Internet conference, you can develop the most successful mechanism for selling information to participants in order to focus on the most important aspects of a product or service;</li></ul>\r\nformation of positive public opinion among participants regarding the services of remote control of a computer or products, which is achieved using special methods.\r\n<h1 class=\"align-center\">The Benefits of Conference Event Apps</h1>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">A More Personalized Experience</span></p>\r\nConference planning app can solve the common problems that many attendees run into at large events. According to pewresearch.org another important fact to consider is that “More than half of smartphone owners say they get news alerts on their phones” which is largely due to notifications from apps downloaded on their smart device, so why wouldn’t you include apps at your events? Planning and event apps give the attendee a personalized experience by allowing the attendee to take notes and mark which sessions and exhibits they want to see.\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Track Users</span></p>\r\n<p class=\"align-left\">Event apps give you the ability to track the users to see what they like and dislike so you can continually improve your event products and cater to the needs of your attendees. Most event apps track attendees by GPS, badges, or the most frequently used low-energy Bluetooth device.&nbsp; </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Provides Instant Feedback</span></p>\r\n<p class=\"align-left\">Best event apps for conferences provide instant analytic feedback. Most conference event apps track which booths the attendees favored, how long they listened to the audio tours at each exhibit, and overall what topics or things interest them the most.&nbsp; You can also set up polling to get the specific feedback you want from your attendees. </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Push Notifications</span></p>\r\n<p class=\"align-left\">Including event apps at your next conference gives you the ability to send push notifications if the schedule changes or in case of an emergency. With push notifications can set geo alerts to alert your attendees of important reminders based on their location. You can also implement AR ability so that attendees can try out new products. Your contributors can publish audio tours to impress the attendees by filling them with information at each exhibit and e-brochures that the attendee can view before, during, and after the event. </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Boost Revenue</span></p>\r\n<p class=\"align-left\">Conference event apps make navigating the event easier on multiple levels. Event apps are especially beneficial for allowing your attendees to purchase items easily right from their smart device and for you to showcase unique event items right at their fingertips.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Monetize Sponsors</span></p>\r\n<p class=\"align-left\">It’s important to take time to recognize the sponsors that helped you put on the event. You can do this by adding a section of the custom conference app that is dedicated to your sponsors. By taking time to thank them, you are giving your sponsors a unique platform and driving leads with just a click of a button. Make sure you take time to talk to your app developer on how to create ads that highlight your sponsors and allows your sponsors to track data and leads from the event.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Instantly Connected</span></p>\r\n<p class=\"align-left\">Paper brochures, maps, and schedules are difficult to keep track of and hard to map out. I remember losing brochures and having to sit down and figure out the event layout, circling which booths I wanted to see. Conference event apps give your attendees access to important information instantly. </p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Conferencing_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4840,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/IBM_Power_770.jpg","logo":true,"scheme":false,"title":"IBM Power 770","vendorVerified":0,"rating":"0.00","implementationsCount":3,"suppliersCount":0,"supplierPartnersCount":100,"alias":"ibm-power-770","companyTitle":"IBM","companyTypes":["supplier","vendor"],"companyId":177,"companyAlias":"ibm","description":"Everyone knows what “performance” meant for IT in the past. But the IT landscape is evolving rapidly. And, as processes become more interrelated and complex, IT is being called upon to solve challenging new problems—and implement new projects, both with higher service levels and in a more cost effective manner. IBM has the systems, software and expertise to help clients implement projects that make their IT an enabler of innovation and a catalyst for business change in this new world of critical information.\r\nToday’s IT performance means delivering services faster, with higher quality and with superior economics. The emerging measures of IT performance are around agility and the ability to help the business capitalize on new opportunities. IT is measured on providing an infrastructure that can handle rapid growth and manage business risk while meeting higher required service levels. And of course it is expected that new services will be delivered within tighter budget constraints—with IT expected to do more with less and find the most efficient solutions possible.<br />\r\nDesigned for virtualized consolidation of business-critical workloads, the IBM® Power® 770 delivers on performance, availability, efficiency and virtualization in a way that is unique in the industry. PowerVM® virtualization enables continuous, dynamic resource adjustments across all partitions and operating environments to optimize performance and enable higher utilization levels while optimizing energy usage. Supported environments include AIX®, IBM i, Linux for Power applications, all on the same system.<br />\r\nEver increasing numbers of IBM Power clients are reporting enormous savings from faster provisioning using cloud enabled technologies. Of course this comes in addition to the more traditional savings of reduced software costs, energy, floor space and administrative overhead. Additional benefits include increased application performance, operational availability and security that can only come from IBM. All of this is delivered on the latest technology from a vendor you can trust. No wonder more and more companies are switching to IBM Power Systems™.<br />For database serving, the Power 770 provides a system designed for demanding, critical, cloud-enabled workloads. Demonstrating outstanding performance across multiple database solutions and multiple operating systems, the Power 770 shows its true heart and soul when entrusted with a company’s most treasured IT asset, the database of critical information.<br />\r\nFor transaction processing workloads, the IBM Power 770 server delivers outstanding performance, mainframe-inspired reliability, modular nondisruptive growth and innovative virtualization technologies. These features are integrated to enable the simplified management of growth, complexity and risk.<br />\r\nFor complete business system needs, the Power 770 provides a unique combination of performance across multiple workloads and availability features to keep your business running. In addition, PowerVM virtualization helps to maximize your efficiency and nondisruptive growth options are designed to keep your costs in line with your business. With all this coming together in one integrated energy-saving package, the Power 770 makes a great business solution.<br />\r\nAvailable in configurations up to 64 POWER7+ processor cores, this new version of the popular modular design delivers more capacity with more efficiency than ever before. The result is more performance per system, more performance per footprint, and best of all, more performance per watt. This innovative design approach also enables near-linear scaling and nondisruptive growth while maximizing your investment. POWER7+ technology, PowerVM virtualization and the Power 770—the ideal combination for your IT environment.<br /><br /><span style=\"font-weight: bold;\">Highlights</span>\r\n<ul><li>Cloud enabled for fast implementation of new workloads</li></ul>\r\n<ul><li>Designed for secure, application availability</li></ul>\r\n<ul><li>Modular, economically efficient design</li></ul>\r\n<ul><li>Virtualized from within for better integration</li></ul>\r\n<ul><li>Supports your growth, without disrupting your business</li></ul>","shortDescription":"IBM Power 770 server: Reliable, secure systems for your critical information","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":16,"sellingCount":11,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"IBM Power 770","keywords":"","description":"Everyone knows what “performance” meant for IT in the past. But the IT landscape is evolving rapidly. And, as processes become more interrelated and complex, IT is being called upon to solve challenging new problems—and implement new projects, both with higher","og:title":"IBM Power 770","og:description":"Everyone knows what “performance” meant for IT in the past. But the IT landscape is evolving rapidly. And, as processes become more interrelated and complex, IT is being called upon to solve challenging new problems—and implement new projects, both with higher","og:image":"https://old.roi4cio.com/fileadmin/user_upload/IBM_Power_770.jpg"},"eventUrl":"","translationId":4841,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":35,"title":"Server","alias":"server","description":"In computing, a server is a computer program or a device that provides functionality for other programs or devices, called &quot;clients&quot;. This architecture is called the client–server model, and a single overall computation is distributed across multiple processes or devices. Servers can provide various functionalities, often called &quot;services&quot;, such as sharing data or resources among multiple clients, or performing computation for a client. A single server can serve multiple clients, and a single client can use multiple servers. A client process may run on the same device or may connect over a network to a server on a different device. Typical servers are database servers, file servers, mail servers, print servers, web servers, game servers, and application servers.\r\nClient–server systems are today most frequently implemented by (and often identified with) the request–response model: a client sends a request to the server, which performs some action and sends a response back to the client, typically with a result or acknowledgement. Designating a computer as &quot;server-class hardware&quot; implies that it is specialized for running servers on it. This often implies that it is more powerful and reliable than standard personal computers, but alternatively, large computing clusters may be composed of many relatively simple, replaceable server components.\r\nStrictly speaking, the term server refers to a computer program or process (running program). Through metonymy, it refers to a device used for (or a device dedicated to) running one or several server programs. On a network, such a device is called a host. In addition to server, the words serve and service (as noun and as verb) are frequently used, though servicer and servant are not. The word service (noun) may refer to either the abstract form of functionality, e.g. Web service. Alternatively, it may refer to a computer program that turns a computer into a server, e.g. Windows service. Originally used as &quot;servers serve users&quot; (and &quot;users use servers&quot;), in the sense of &quot;obey&quot;, today one often says that &quot;servers serve data&quot;, in the same sense as &quot;give&quot;. For instance, web servers &quot;serve web pages to users&quot; or &quot;service their requests&quot;.\r\nThe server is part of the client–server model; in this model, a server serves data for clients. The nature of communication between a client and server is request and response. This is in contrast with peer-to-peer model in which the relationship is on-demand reciprocation. In principle, any computerized process that can be used or called by another process (particularly remotely, particularly to share a resource) is a server, and the calling process or processes is a client. Thus any general purpose computer connected to a network can host servers. For example, if files on a device are shared by some process, that process is a file server. Similarly, web server software can run on any capable computer, and so a laptop or a personal computer can host a web server.\r\nWhile request–response is the most common client–server design, there are others, such as the publish–subscribe pattern. In the publish–subscribe pattern, clients register with a pub–sub server, subscribing to specified types of messages; this initial registration may be done by request–response. Thereafter, the pub–sub server forwards matching messages to the clients without any further requests: the server pushes messages to the client, rather than the client pulling messages from the server as in request–response.","materialsDescription":" <span style=\"font-weight: bold;\">What is a server?</span>\r\nA server is a software or hardware device that accepts and responds to requests made over a network. The device that makes the request, and receives a response from the server, is called a client. On the Internet, the term &quot;server&quot; commonly refers to the computer system which receives a request for a web document and sends the requested information to the client.\r\n<span style=\"font-weight: bold;\">What are they used for?</span>\r\nServers are used to manage network resources. For example, a user may set up a server to control access to a network, send/receive an e-mail, manage print jobs, or host a website. They are also proficient at performing intense calculations. Some servers are committed to a specific task, often referred to as dedicated. However, many servers today are shared servers which can take on the responsibility of e-mail, DNS, FTP, and even multiple websites in the case of a web server.\r\n<span style=\"font-weight: bold;\">Why are servers always on?</span>\r\nBecause they are commonly used to deliver services that are constantly required, most servers are never turned off. Consequently, when servers fail, they can cause the network users and company many problems. To alleviate these issues, servers are commonly set up to be fault-tolerant.\r\n<span style=\"font-weight: bold;\">What are the examples of servers?</span>\r\nThe following list contains links to various server types:\r\n<ul><li>Application server;</li><li>Blade server;</li><li>Cloud server;</li><li>Database server;</li><li>Dedicated server;</li><li>Domain name service;</li><li>File server;</li><li>Mail server;</li><li>Print server;</li><li>Proxy server;</li><li>Standalone server;</li><li>Web server.</li></ul>\r\n<span style=\"font-weight: bold;\">How do other computers connect to a server?</span>\r\nWith a local network, the server connects to a router or switch that all other computers on the network use. Once connected to the network, other computers can access that server and its features. For example, with a web server, a user could connect to the server to view a website, search, and communicate with other users on the network.\r\nAn Internet server works the same way as a local network server, but on a much larger scale. The server is assigned an IP address by InterNIC, or by a web host.\r\nUsually, users connect to a server using its domain name, which is registered with a domain name registrar. When users connect to the domain name (such as &quot;computerhope.com&quot;), the name is automatically translated to the server's IP address by a DNS resolver.\r\nThe domain name makes it easier for users to connect to the server because the name is easier to remember than an IP address. Also, domain names enable the server operator to change the IP address of the server without disrupting the way that users access the server. The domain name can always remain the same, even if the IP address changes.\r\n<span style=\"font-weight: bold;\">Where are servers stored?</span>\r\nIn a business or corporate environment, a server and other network equipment are often stored in a closet or glasshouse. These areas help isolate sensitive computers and equipment from people who should not have access to them.\r\nServers that are remote or not hosted on-site are located in a data center. With these types of servers, the hardware is managed by another company and configured remotely by you or your company.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Server.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4842,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/orchestrator_20121.jpg","logo":true,"scheme":false,"title":"Microsoft System Center Orchestrator","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":272,"alias":"microsoft-system-center-orchestrator","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"Microsoft System Center Orchestrator is a workflow automation software product that allows administrators to automate the monitoring and deployment of data center resources.<br /><br />Microsoft System Center Orchestrator was introduced as part of the Microsoft System Center 2012 suite as a rebranding of Microsoft’s previous workflow automation software, Opalis vNext. Orchestrator uses a drag and drop graphical interface to allow admins to define run books. Orchestrator translates these visual representations into .NET scripts, PowerShell or SSH commands to automate workflows. It is capable of managing multiple operating systems and can also handle VMware- and Citrix-based workflows.<br /><br />Microsoft offers add-ons for System Center Orchestrator that extend its functionality, including the Microsoft System Center 2012 Orchestrator Integration Toolkit and the Microsoft System Center 2012 Orchestrator Integration Pack.","shortDescription":"Microsoft System Center Orchestrator is a workflow automation software product that allows administrators to automate the monitoring and deployment of data center resources.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":20,"sellingCount":13,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft System Center Orchestrator","keywords":"","description":"Microsoft System Center Orchestrator is a workflow automation software product that allows administrators to automate the monitoring and deployment of data center resources.<br /><br />Microsoft System Center Orchestrator was introduced as part of the Microsof","og:title":"Microsoft System Center Orchestrator","og:description":"Microsoft System Center Orchestrator is a workflow automation software product that allows administrators to automate the monitoring and deployment of data center resources.<br /><br />Microsoft System Center Orchestrator was introduced as part of the Microsof","og:image":"https://old.roi4cio.com/fileadmin/user_upload/orchestrator_20121.jpg"},"eventUrl":"","translationId":4843,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":34,"title":"ITSM - IT Service Management","alias":"itsm-it-service-management","description":"<span style=\"font-weight: bold; \">IT service management (ITSM)</span> is the process of designing, delivering, managing, and improving the IT services an organization provides to its end users. ITSM is focused on aligning IT processes and services with business objectives to help an organization grow.\r\nITSM positions IT services as the key means of delivering and obtaining value, where an internal or external IT service provider works with business customers, at the same time taking responsibility for the associated costs and risks. ITSM works across the whole lifecycle of a service, from the original strategy, through design, transition and into live operation.\r\nTo ensure sustainable quality of IT services, ITSM establishes a set of practices, or processes, constituting a service management system. There are industrial, national and international standards for IT service management solutions, setting up requirements and good practices for the management system. \r\nITSM system is based on a set of principles, such as focusing on value and continual improvement. It is not just a set of processes – it is a cultural mindset to ensure that the desired outcome for the business is achieved. \r\n<span style=\"font-weight: bold; \">ITIL (IT Infrastructure Library)</span> is a framework of best practices and recommendations for managing an organization's IT operations and services. IT service management processes, when built based on the ITIL framework, pave the way for better IT service operations management and improved business. To summarize, ITIL is a set of guidelines for effective IT service management best practices. ITIL has evolved beyond the delivery of services to providing end-to-end value delivery. The focus is now on the co-creation of value through service relationships. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">ITSM processes typically include five stages, all based on the ITIL framework:</span></p>\r\n<span style=\"font-weight: bold; \">ITSM strategy.</span> This stage forms the foundation or the framework of an organization's ITSM process building. It involves defining the services that the organization will offer, strategically planning processes, and recognizing and developing the required assets to keep processes moving. \r\n<span style=\"font-weight: bold; \">Service design.</span> This stage's main aim is planning and designing the IT services the organization offers to meet business demands. It involves creating and designing new services as well as assessing current services and making relevant improvements.\r\n<span style=\"font-weight: bold; \">Service transition.</span> Once the designs for IT services and their processes have been finalized, it's important to build them and test them out to ensure that processes flow. IT teams need to ensure that the designs don't disrupt services in any way, especially when existing IT service processes are upgraded or redesigned. This calls for change management, evaluation, and risk management. \r\n<span style=\"font-weight: bold; \">Service operation. </span>This phase involves implementing the tried and tested new or modified designs in a live environment. While in this stage, the processes have already been tested and the issues fixed, but new processes are bound to have hiccups—especially when customers start using the services. \r\n<span style=\"font-weight: bold;\">Continual service improvement (CSI).</span> Implementing IT processes successfully shouldn't be the final stage in any organization. There's always room for improvement and new development based on issues that pop up, customer needs and demands, and user feedback.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Benefits of efficient ITSM processes</h1>\r\nIrrespective of the size of business, every organization is involved in IT service management in some way. ITSM ensures that incidents, service requests, problems, changes, and IT assets—in addition to other aspects of IT services—are managed in a streamlined way.\r\nIT teams in your organization can employ various workflows and best practices in ITSM, as outlined in ITIL. Effective IT service management can have positive effects on an IT organization's overall function.\r\nHere are the 10 key benefits of ITSM:\r\n<ul><li>&nbsp;&nbsp;&nbsp; Lower costs for IT operations</li><li>&nbsp;&nbsp;&nbsp; Higher returns on IT investments</li><li>&nbsp;&nbsp;&nbsp; Minimal service outages</li><li>&nbsp;&nbsp;&nbsp; Ability to establish well-defined, repeatable, and manageable IT processes</li><li>&nbsp;&nbsp;&nbsp; Efficient analysis of IT problems to reduce repeat incidents</li><li>&nbsp;&nbsp;&nbsp; Improved efficiency of IT help desk teams</li><li>&nbsp;&nbsp;&nbsp; Well-defined roles and responsibilities</li><li>&nbsp;&nbsp;&nbsp; Clear expectations on service levels and service availability</li><li>&nbsp;&nbsp;&nbsp; Risk-free implementation of IT changes</li><li>&nbsp;&nbsp;&nbsp; Better transparency into IT processes and services</li></ul>\r\n<h1 class=\"align-center\">How to choose an ITSM tool?</h1>\r\nWith a competent IT service management goal in mind, it's important to invest in a service desk solution that caters to your business needs. It goes without saying, with more than 150 service desk tools to choose from, selecting the right one is easier said than done. Here are a few things to keep in mind when choosing an ITSM products:\r\n<span style=\"font-weight: bold; \">Identify key processes and their dependencies. </span>Based on business goals, decide which key ITSM processes need to be implemented and chart out the integrations that need to be established to achieve those goals. \r\n<span style=\"font-weight: bold; \">Consult with ITSM experts.</span> Participate in business expos, webinars, demos, etc., and educate yourself about the various options that are available in the market. Reports from expert analysts such as Gartner and Forrester are particularly useful as they include reviews of almost every solution, ranked based on multiple criteria.\r\n<span style=\"font-weight: bold; \">Choose a deployment option.</span> Every business has a different IT infrastructure model. Selecting an on-premises or software as a service (SaaS IT service management) tool depends on whether your business prefers to host its applications and data on its own servers or use a public or private cloud.\r\n<span style=\"font-weight: bold; \">Plan ahead for the future.</span> Although it's important to consider the &quot;needs&quot; primarily, you shouldn't rule out the secondary or luxury capabilities. If the ITSM tool doesn't have the potential to adapt to your needs as your organization grows, it can pull you back from progressing. Draw a clear picture of where your business is headed and choose an service ITSM that is flexible and technology-driven.\r\n<span style=\"font-weight: bold;\">Don't stop with the capabilities of the ITSM tool.</span> It might be tempting to assess an ITSM tool based on its capabilities and features but it's important to evaluate the vendor of the tool. A good IT support team, and a vendor that is endorsed for their customer-vendor relationship can take your IT services far. Check Gartner's magic quadrant and other analyst reports, along with product and support reviews to ensure that the said tool provides good customer support.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ITSM.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":5118,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/sap_logo.jpeg","logo":true,"scheme":false,"title":"SAP Manufacturing Execution System Software","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":30,"alias":"sap-manufacturing-execution-system-software","companyTitle":"SAP","companyTypes":["supplier","vendor"],"companyId":167,"companyAlias":"sap","description":"Digitize manufacturing processes and integrate business systems using a cost-effective, high-quality, and resource-efficient methodology based on Industry 4.0 technology. You can improve operational visibility with near real-time information that increases reliability and product traceability using solutions based on the Internet of Things (IoT).\r\n<ul><li>Cloud and on-premise deployment</li><li>Simplified integration with SAP ERP</li><li>Flexible production of one-process modeling</li><li>Detailed production visibility</li></ul>\r\n<span style=\"font-weight: bold;\">Key Benefits:</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Improve visibility into manufacturing processes</span></span>\r\nAssess and resolve quality and productivity issues quickly, while reducing warranty and liability risk, through better, more transparent production management.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Adapt to meet individualization requirements</span></span>\r\nMeet market-of-one demand and extreme product variability, while maintaining productivity, margin, and quality levels and improving customer satisfaction.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Utilize assets effectively</span></span>\r\nImprove asset and equipment effectiveness, facilitate predictive maintenance, minimize downtime, and keep manufacturing operations running smoothly.\r\n<span style=\"font-weight: bold;\">Key Capabilities:</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Centralized operations</span></span>\r\nManage and control manufacturing and shop floor operations using a single, centralized solution.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Automated data collection</span></span>\r\nReduce the need for manual data entry, improve accuracy, and accelerate management processes with automated data collection.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Defect tracking and resolution</span></span>\r\nEnforce process rules, provide instructions, and track defects to help ensure error-proof manufacturing.","shortDescription":"Digitally control, monitor, and automate your manufacturing operations to enable a production lot size of one.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":18,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"SAP Manufacturing Execution System Software","keywords":"","description":"Digitize manufacturing processes and integrate business systems using a cost-effective, high-quality, and resource-efficient methodology based on Industry 4.0 technology. You can improve operational visibility with near real-time information that increases rel","og:title":"SAP Manufacturing Execution System Software","og:description":"Digitize manufacturing processes and integrate business systems using a cost-effective, high-quality, and resource-efficient methodology based on Industry 4.0 technology. You can improve operational visibility with near real-time information that increases rel","og:image":"https://old.roi4cio.com/fileadmin/user_upload/sap_logo.jpeg"},"eventUrl":"","translationId":5119,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":289,"title":"Manufacturing","alias":"manufacturing","description":" Manufacturing is the production of products for use or sale using labour and machines, tools, chemical and biological processing, or formulation, and is the essence of secondary industry. The term may refer to a range of human activity, from handicraft to high tech, but is most commonly applied to industrial design, in which raw materials from primary industry are transformed into finished goods on a large scale. Such finished goods may be sold to other manufacturers for the production of other more complex products (such as aircraft, household appliances, furniture, sports equipment or automobiles), or distributed via the tertiary industry to end users and consumers (usually through wholesalers, who in turn sell to retailers, who then sell them to individual customers).\r\nModern manufacturing includes all intermediate processes required in the production and integration of a product's components. Some industries, such as semiconductor and steel manufacturers use the term fabrication instead.\r\nManufacturing is a very simple business; the owner buys the raw material or component parts to manufacture a finished product. To function as a business the manufacturer needs to cover costs, meet demand and make a product to supply the market.","materialsDescription":" <span style=\"font-weight: bold;\">What do &quot;manufacturing operations&quot; mean?</span>\r\nManufacturing operations concern the operation of a facility, as opposed to maintenance, supply and distribution, health, and safety, emergency response, human resources, security, information technology, and other infrastructural support organizations.\r\nPersonnel that makeup &quot;operations&quot; are\r\n<ul><li>operators</li><li>engineers</li><li>technicians</li><li>management</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Manufacturing.png"},{"id":166,"title":"MES - Manufacturing Execution System","alias":"mes-manufacturing-execution-system","description":"<span style=\"font-weight: bold; \">Manufacturing execution systems (MES)&nbsp;</span> are computerized systems used in manufacturing, to track and document the transformation of raw materials to finished goods. MES software provides information that helps manufacturing decision makers understand how current conditions on the plant floor can be optimized to improve production output. Manufacturing execution solutions work in real time to enable the control of multiple elements of the production process (e.g. inputs, personnel, machines and support services).\r\nThe idea of&nbsp; Execution System might be seen as an intermediate step between, on the one hand, an enterprise resource planning (ERP) system, and a supervisory control and data acquisition (SCADA) or process control system on the other; although historically, exact boundaries have fluctuated. Industry groups such as MESA International— Manufacturing Enterprise Solutions Association were created in the early 1990s in order to address the complexity, and advise on execution, of MES Systems.\r\n<span style=\"color: rgb(97, 97, 97); \">Manufacturing execution software comes with a whole bunch of concepts and terms that help provide a better understanding of what they actually are. Here are some of the more common terms and concepts associated with MES:</span>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Enterprise resource planning (ERP) system</span>— strategic business process management tools that integrate all facets of an enterprise into one comprehensive information system that can be accessed by individuals across an entire organization.</span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">MESA-11</span>— published in 1997, this model — created by the Manufacturing Enterprise Solutions Association (MESA)— indicated the 11 core functions of a standard MES.</span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">ANSI/ISA-95 standard </span>— created for global manufacturers by the International Society of Automation, this is a standard set of guidelines for developers to follow when creating software that automatically links enterprise systems—like ERP—and control systems.</span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Overall equipment effectiveness (OEE)</span> — a general unit of measure that evaluates how well a machine works compared to its full potential.</span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Supervisory Control and Data Acquisition (SCADA) </span>— a system of software and hardware elements that allows manufacturers to maintain efficiency, process data for smarter decisions, and communicate system issues to help reduce downtime.</span></li></ul>\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \"><span style=\"color: rgb(97, 97, 97); \">Core MES Functionality</span></span></p>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Operations management.</span> Offer employees a global view of planned production orders and their production routing. <br /></span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Dispatching production units.</span> Manage the bidirectional flow of production data in real time between the ERP and the workshop. This ensures production data is always accurate, consistent, and up to date.</span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Product tracking and genealogy.</span> Group final parts or batches with all their corresponding manufacturing data—from the raw material to the component assembly. This data is especially useful for manufa</span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Labor management.</span> Manages people, products, and/or operations and track any skills or authorizations they require.<br /></span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Quality management.</span> Manages the quality of manufacturing process and units. This function can be integrated directly into the Manufacturing execution system software or can use external software.</span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Maintenance management.</span> More easily and accurately plans preventative machine maintenance to reduce downtime and production interruptions.</span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Data collection and acquisition.</span> Tracks and gathers essential data and easily recall that data when needed.</span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Process management.</span> Provides process routing and operational sequencing—including full production traceability.</span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Performance analysis.</span> Consolidates data to calculate key performance indicators (KPIs) like rework, scrap, process capability, OEE, and more. <br /></span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Document control.</span> Provides a simple way for operators to access important documents—including instructions, drawings, notes, and more—when they need them. <br /></span></li><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Resource allocation and status.</span> Defines and tracks the status of resources and how they are used in the production process.</span></li></ul>\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Is an MES right for my business?</h1>\r\n<p class=\"align-left\">There are plenty of benefits—including increased productivity, improved data capture, real-time visibility into your operations, an optimized workforce, and more. MES manufacturing software provides materials traceability, which is invaluable for manufacturers that must adhere to strict regulations. Manufacturers in the food and beverage, medical device, aeronautics and aerospace, and defense industries require this traceability to ensure they are compliant with regulations.</p>\r\n<p class=\"align-left\">However, manufacturing enterprise system isn’t for everyone. Smaller manufacturers may find that their production operations aren’t large enough to justify an additional software system like an MES. Additionally, they may feel that their profit margins don’t allow for this type of investment. Like any piece of technology, you have to weigh your options and decide if an MES is worth it for your manufacturing enterprise.</p>\r\n<h1 class=\"align-center\">How do MES and ERP systems work together?</h1>\r\n&nbsp;ERP and MES systems play separate but complementary roles in manufacturing operations. ERP systems integrate all facets of an enterprise into one comprehensive information system. For example, employees in planning and scheduling have access to the same data as the staff in financial management. All the data is also available in real time, which enables production managers to make faster, more informed business decisions.Meanwhile, MES is the layer between your manufacturing shop floor systems—like machines and supervisory systems—and your business, planning, and logistics systems—basically, your ERP solution. \r\nMES and ERP integrate with each other to provide a single source of truth throughout your organization. ERP systems can show you that you might need to improve your production output—MES management shows you how.\r\n<h1 class=\"align-center\">What should I be careful about as I pursue my MES strategy? </h1>\r\nKnow what you need. Know your own best-practices requirements. Know your production hardware and equipment inside out so you can be sure that it can be monitored and controlled by a prospective MES vendor's products. Don't believe every claim you hear from an MES software vendor. Ask them to prove their claims by checking with clients who've installed their applications and are seeing them work every day.\r\nKnow the vendor's responsibilities to uptime, production needs, tech support, training, and every other conceivable detail before you sign a contract. Know the answer to your question before you even ask the vendor, because you already did the research and know it from every angle. Be sure your prospective vendors value your critical business processes as much as their own before you put your factories and production into their hands.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/MES_-_Manufacturing_Execution_System1.png"},{"id":285,"title":"Operations and Manufacturing Applications","alias":"operations-and-manufacturing-applications","description":" Manufacturing operations management (MOM) is a collection of systems for managing end-to-end manufacturing processes with a view to optimizing efficiency.\r\nThere are many types of MOM software, including production management, performance analysis, quality and compliance, and human-machine interface (HMI). Production management software provides real-time information about jobs and orders, labor and materials, machine status, and product shipments. Performance analysis software displays metrics at the machine, line, plant, and enterprise-level for situational or historical analysis. Quality and compliance software are used to promote compliance with standards and specifications for operational processes and procedures. HMI software is a form of manufacturing operations management (MOM) software that enables operators to manage industrial and process control machinery using a computer-based interface.\r\nAdvancements in technology and market demands are enabling new capabilities in MOM software platforms, gradually closing gaps in end-user needs.\r\n<ul><li>Collaboration Capabilities: Collaboration and workflow services support people-to-people, people-to-systems, and systems-to-systems interactions, enforcing procedures and rules while flexibly adapting to real-time situations with alternate workflows and processes.</li><li>Security Services: Future manufacturing platforms will leverage common security services that determine roles, responsibilities, authorities, and access across all systems and application functions while fitting into corporate IT security schemes.</li><li>Asset &amp; Production Model: Future manufacturing platforms will have a unified asset and production model that supports all of the interrelationships between physical production equipment, facilities, inventory/materials, and people, as well as production definitions such as the manufacturing bill of materials, productions orders, etc. This contrasts with older systems that either had subsets of these interrelationships across multiple databases or could not effectively deal with federating across multiple systems of record.</li><li>Operations Database &amp; Historians: Evolving from older systems that had separate historians and production databases that were difficult to correlate across, service-based platforms will have a unified operations database and historian. This will capture and aggregate all time-series and production event information surrounding everything involved in each product and production run with a full genealogy of components and materials, related performance information, and federation across other systems and devices of record.</li><li>Visualization and Mobility: Today, different MOM applications support different graphical user interfaces, Web interfaces, specific mobile applications, etc. The future manufacturing platform will provide common visualization and mobility for a consistent user interface experience across different form factors, supporting dedicated and mobile workers that are orchestrated by consistent workflows and procedures.</li><li>Smaller and Focused 'Apps': Today’s monolithic systems and applications have too many interdependencies of databases, operate inconsistently, and are not inherently integrated. Being able to take advantage of many of the common software platform services described above, modular apps will be significantly smaller, simpler, and focused. These apps will be much lighter weight in functionality, and, as a result, significantly easier and faster to develop.</li></ul>","materialsDescription":" <span style=\"font-weight: bold;\">What is a manufacturing operating system?</span>\r\nA Manufacturing Execution System manages manufacturing operations such as product production rules, bill of materials, recipe data (product definition), resource management, scheduling, work batching (JiT Just in Time manufacturing), production data/logs, production performance, and some analysis.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Operations_and_Manufacturing_Applications_1_.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"partnershipProgramme":null}},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"implementations":{"implementationsByAlias":{},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"agreements":{"agreementById":{},"ids":{},"links":{},"meta":{},"loading":false,"error":null},"comparison":{"loading":false,"error":false,"templatesById":{},"comparisonByTemplateId":{},"products":[],"selectedTemplateId":null},"presentation":{"type":null,"company":{},"products":[],"partners":[],"formData":{},"dataLoading":false,"dataError":false,"loading":false,"error":false},"catalogsGlobal":{"subMenuItemTitle":""}}