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Using a combination of Cofense PhishMe® and Cofense Reporter®, AES has seen strong improvements in the recognition of suspicious emails, decreasing its workforce’s susceptibility while increasing the reporting of real phishing threats.\r\n<span style=\"font-weight: bold;\">Background</span>\r\nThe AES Corporation is a Fortune 200 multinational energy company that generates and distributes electricity across 17 countries and four continents using a broad portfolio of fuels and technologies, including market-leading battery-based energy storage. With revenues of $14 billion and $36 billion in assets, AES has a workforce of 19,000 employees and contractors.\r\n<span style=\"font-weight: bold;\">Challenges</span>\r\nWith locations, employees and cyber-defenses scattered throughout the world, AES needed effective and easily customized anti-phishing training support. This meant running phishing simulations to condition employees who speak many different languages — English, Spanish, Portuguese, Vietnamese and Bulgarian, to name a few—and who work in diverse environments with varying cybersecurity regulations.\r\n<span style=\"font-style: italic;\">“Cofense recently reported that 91% of cyberattacks start with a phishing email,”</span> says David Badanes, Director of Cybersecurity Strategy at AES. <span style=\"font-style: italic;\">“On the defensive side, we have to be right 100 percent of the time. Conditioning our people not to click malicious emails is critical to our primary value of safety.”</span>\r\n<span style=\"font-weight: bold;\">The Cofense PhishMe Difference</span>\r\nBefore deploying Cofense PhishMe in 2016, AES worked with a different anti-phishing solutions provider. <span style=\"font-style: italic;\">“The results were unremarkable,”</span> recalls Goodhart. <span style=\"font-style: italic;\">“But then we were introduced to Cofense, and the level of sophistication in their approach was apparent. It’s the difference between saying something and building a culture around something. Because of our partnership with Cofense, I now have employees who are much more skilled at identifying phishing emails.”</span>\r\n<span style=\"font-weight: bold;\">Multi-language Support</span>\r\nCurrently, 19,000 people in 17 countries are being trained to recognize and report phishing threats. With each simulation, AES personnel become more adept at spotting potential phishing indicators such as misspellings, unnecessary hyperlinks and attempts to play on people’s emotions.\r\n<span style=\"font-style: italic;\">“What’s especially impressive is that AES has gradually increased the complexity of simulated phishes, and the level of awareness among employees has continued to grow,”</span> notes Goodhart. <span style=\"font-style: italic;\">“It’s no easy feat, considering the simulations cover people in different age groups with varying degrees of technical savvy as well as different languages and cultures. This requires each simulation to employ a fair amount of customization.”</span>\r\n<span style=\"font-weight: bold;\">Cofense Reporter and Cofense Professional Services</span>\r\nAES also uses Cofense Reporter, a solution that allows for quick user reports of phishing attempts. With Cofense Reporter, AES personnel simply click an icon to send suspicious emails to their company’s security team for analysis. This generates streams of human-based phishing intelligence to aid in threat detection and speed incident response for security operations teams.\r\nTo develop custom reports and further enhance their phishing defense program, AES relies on Cofense Professional Services. For example, a Cofense consultant showed the AES team how to use different tactics in creating phishing simulations and to tailor phishes by region and language.\r\n<span style=\"font-weight: bold;\">An “Exemplary” Approach to Cybersecurity</span>\r\nAccording to Badanes, if the company had to decide on only one cybersecurity training component to keep, it would be Cofense simulations. 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We train every person in our organization to think about ways to be cyber safe because cybersecurity is everybody’s job.”</span> Attackers, he notes, will keep trying to come up with ways to get into networks. <span style=\"font-style: italic;\">“Cofense helps ensure they don’t succeed.”</span>","alias":"cofense-phishme-for-aes-corporation","roi":0,"seo":{"title":"Cofense PhishMe for AES Corporation","keywords":"","description":"<span style=\"font-weight: bold;\">Summary</span>\r\nAES turned to Cofense to support their awareness testing of 19,000 employees and contractors across 17 countries in multiple languages. Using a combination of Cofense PhishMe® and Cofense Reporter®, AES has seen","og:title":"Cofense PhishMe for AES Corporation","og:description":"<span style=\"font-weight: bold;\">Summary</span>\r\nAES turned to Cofense to support their awareness testing of 19,000 employees and contractors across 17 countries in multiple languages. 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Let&rsquo;s bust that myth right now. 100% of the phish Cofense finds in customers&rsquo; environments were reported by users. 0% were stopped by perimeter technology. When secure email gateways fail, users are your last line of defense. Will they fall for a phish or report it? Cofense PhishMeTM educates them on the real attacks your company faces, transforming vulnerable targets into active defenders.</p>\r\n<p><span style=\"font-weight: bold;\">YOUR PROBLEM</span></p>\r\n<p>No matter how good your perimeter security, phishing emails still reach users and threaten to trigger breaches. The Cofense Phishing Defense CenterTM finds that 90% of user-reported emails are in environments using secure email gateways (SEGs). Every phishing email that reaches the user is an attack on your organization. When technology fails, users need to become human sensors and report phishing, so the SOC can remediate the threat. But how can users report if they don&rsquo;t recognize today&rsquo;s evolving attacks?</p>\r\n<p><span style=\"font-weight: bold;\">OUR SOLUTION</span></p>\r\n<p>Teach users to identify (real) phish. Cofense PhishMe educates users on the real phishing tactics your company faces. We leverage extensive research, threat intelligence, and front-line phishing defense resources that other providers lack. We believe that real phish are the real problem. Through experiential learning&mdash;simulations of current phishing threats &mdash; you&rsquo;ll condition smarter email behavior, transforming vulnerable targets into an essential layer of defense.</p>\r\n<p><span style=\"font-weight: bold;\">Click Only:</span> A phishing email that urges the recipient to click on an embedded link.</p>\r\n<p><span style=\"font-weight: bold;\">Data Entry:</span> A phishing email with a link to a customized landing page that entices users to enter sensitive information.</p>\r\n<p><span style=\"font-weight: bold;\">Attachment-based:</span> A phishing email with seemingly legitimate attachments in a variety of file formats.</p>\r\n<p><span style=\"font-weight: bold;\">Double Barrel:</span> Patented technology that simulates conversational phishing techniques by sending two emails &ndash; one benign and one containing a malicious element &ndash; to train users on this tactic used by APT groups.<br />Benchmarking: A patented feature to conduct an identical scenario and receive an additional report that provides an anonymous comparison of your results with other Cofense customers or industry peers that ran the same scenario.</p>\r\n<p><span style=\"font-weight: bold;\">Highly Personalized:</span> Simulate advanced social engineering tactics by using specific public, known details about email recipients gathered from internal and public sources.</p>","shortDescription":"Cofense PhishMe simulates active phishing threats to condition smarter user behavior.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":1,"sellingCount":16,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Cofense PhishMe","keywords":"","description":"<p>Users Are NOT the Weakest Link. 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Consider a ransomware scenario where executives are required to decide whether to pay the ransom, negotiate, or mitigate.</li></ul>\r\n<ul><li>A test-bed for potential products where they can be tested in a safe and controlled environment.</li></ul>\r\n<ul><li>A training environment for newly introduced products enabling team members to master new technologies and dramatically improve their performance and skills.</li></ul>\r\nCyber security training and simulation is the way to maximize the effectiveness of security training is by providing a virtual replica of your actual “warzone” resulting in a true-to-life experience. Security teams should use the actual security tools they use at work, and should experience their familiar network setup, and traffic. Threats should be simulated accurately, including advanced, evolving threats, targeted malware and ransomware.\r\nThe potential of simulation-based training, as compared to traditional training, is substantial. Organizations can not only train people but also test processes and technologies in a safe environment. Furthermore, security teams can train as individuals or as a group, to improve their teamwork. With the help of simulation, your team can experience high-fidelity threat scenarios while training, and improve their capabilities, rather that encountering these threats for the first time during the actual attack. This results in a dramatic improvement in their performance.","materialsDescription":" <span style=\"font-weight: bold; \">Why do you need to train cybersecurity employees?</span>\r\nNew threats and attack vectors emerge, spanning across a converged attack surface of IT and OT networks, as well as IoT devices. 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Most of them have never trained effectively, either as individuals or as a team, never faced a multi-stage attack, and have never used their technologies in a real-life attack scenario, requiring them to respond to an evolving attack within minutes. \r\nInvesting in our cyber experts and in our SOC teams, both as individuals, as well as a unified team, is THE key to an effective SOC. In the case of cybersecurity, this challenge is amplified. The shortage in cybersecurity professionals is at a critical state and will only continue to grow, forcing cybersecurity leaders to hire unexperienced team members to fill in open positions. 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Threats should be simulated accurately, including advanced, evolving threats, targeted malware and ransomware.<br /></span>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/education-training.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":220,"title":"United States","name":"USA"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":384,"title":"Risk of attacks by hackers"},{"id":177,"title":"Decentralized IT systems"},{"id":281,"title":"No IT security guidelines"},{"id":336,"title":"Risk or Leaks of confidential information"},{"id":346,"title":"Shortage of inhouse IT resources"},{"id":382,"title":"High costs of IT personnel"},{"id":385,"title":"Risk of data loss or damage"}]},"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":6,"title":"Ensure Security and Business Continuity"},{"id":306,"title":"Manage Risks"}]}},"categories":[{"id":870,"title":"Cyber Security Training and Simulation","alias":"cyber-security-training-and-simulation","description":" Cyber security training and simulation is a powerful tool for CISOs and SOC managers to accurately simulate their network and security tools within a dynamic IT, or OT environment. 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Attacks have become time-sensitive, requiring SOCs to detect and respond within seconds to minutes, and challenging the SOC’s ability to perform effectively.\r\nForward thinking CISOs now understand that rushing to spend their growing budgets to purchase the latest tools, hoping that the new technology will finally improve their security posture, will not resolve their strategic, and, in many cases, existential problems. They are beginning to acknowledge that their teams are not professionally equipped to face the new generation threats, not because of the lack of products or technologies, but because they don't really know how to operate them effectively. Most of them have never trained effectively, either as individuals or as a team, never faced a multi-stage attack, and have never used their technologies in a real-life attack scenario, requiring them to respond to an evolving attack within minutes. \r\nInvesting in our cyber experts and in our SOC teams, both as individuals, as well as a unified team, is THE key to an effective SOC. In the case of cybersecurity, this challenge is amplified. The shortage in cybersecurity professionals is at a critical state and will only continue to grow, forcing cybersecurity leaders to hire unexperienced team members to fill in open positions. Security analysts, often junior and barely trained, are expected to master dozens of security products in increasing numbers, defending against threats they have never experienced before. \r\n\r\n<span style=\"font-weight: bold; \">What is a cybersecurity simulation and why is it needed?</span>\r\n<span style=\"color: rgb(97, 97, 97); \">Traditional IT security training is largely ineffective, because it relies on sterile, mostly theoretical training. It is often conducted on the job by SOC team members rather than by professional instructors. To get our security teams prepared to face today’s multi-dimensional IT and OT security challenges, we must place them in a technology-driven environment that mirrors their own, facing real-life threats. 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