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With global reach and local focus, their 2200+ employees and 2900+ partners serve across more than 50 countries marketed under the Alcatel-Lucent Enterprise brand. Company achieves this through digital transformation tailored to your organization. \r\nAlcatel-Lucent&nbsp; integrates systems, deploy analytics, and leverage mobility and the Internet of Things through innovative new business models to lay the foundations for all future innovations. <br />Source: https://www.linkedin.com/company/alcatellucententerprise/about/","companyTypes":["vendor"],"products":{},"vendoredProductsCount":1,"suppliedProductsCount":1,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{"56":{"id":56,"title":"Router","description":"A router is a networking device that forwards data packets between computer networks. Routers perform the traffic directing functions on the Internet. Data sent through the internet, such as a web page or email, is in the form of data packets. A packet is typically forwarded from one router to another router through the networks that constitute an internetwork (e.g. the Internet) until it reaches its destination node.\r\nA router is connected to two or more data lines from different IP networks. When a data packet comes in on one of the lines, the router reads the network address information in the packet header to determine the ultimate destination. Then, using information in its routing table or routing policy, it directs the packet to the next network on its journey.\r\nThe most familiar type of IP routers are home and small office routers that simply forward IP packets between the home computers and the Internet. An example of a router would be the owner's cable or DSL router, which connects to the Internet through an Internet service provider (ISP). More sophisticated routers, such as enterprise routers, connect large business or ISP networks up to the powerful core routers that forward data at high speed along the optical fiber lines of the Internet backbone.\r\nThe main purpose of a router is to connect multiple networks and forward packets destined either for its own networks or other networks. A router is considered a layer-3 device because its primary forwarding decision is based on the information in the layer-3 IP packet, specifically the destination IP address. When a router receives a packet, it searches its routing table to find the best match between the destination IP address of the packet and one of the addresses in the routing table. Once a match is found, the packet is encapsulated in the layer-2 data link frame for the outgoing interface indicated in the table entry. A router typically does not look into the packet payload,[citation needed] but only at the layer-3 addresses to make a forwarding decision, plus optionally other information in the header for hints on, for example, quality of service (QoS). For pure IP forwarding, a router is designed to minimize the state information associated with individual packets. Once a packet is forwarded, the router does not retain any historical information about the packet.\r\nThe routing table itself can contain information derived from a variety of sources, such as a default or static routes that are configured manually, or dynamic routing protocols where the router learns routes from other routers. A default route is one that is used to route all traffic whose destination does not otherwise appear in the routing table; this is common – even necessary – in small networks, such as a home or small business where the default route simply sends all non-local traffic to the Internet service provider. The default route can be manually configured (as a static route), or learned by dynamic routing protocols, or be obtained by DHCP.\r\nA router can run more than one routing protocol at a time, particularly if it serves as an autonomous system border router between parts of a network that run different routing protocols; if it does so, then redistribution may be used (usually selectively) to share information between the different protocols running on the same router.\r\nBesides making a decision as to which interface a packet is forwarded to, which is handled primarily via the routing table, a router also has to manage congestion when packets arrive at a rate higher than the router can process. Three policies commonly used in the Internet are tail drop, random early detection (RED), and weighted random early detection (WRED). Tail drop is the simplest and most easily implemented; the router simply drops new incoming packets once the length of the queue exceeds the size of the buffers in the router. RED probabilistically drops datagrams early when the queue exceeds a pre-configured portion of the buffer, until a pre-determined max, when it becomes tail drop. WRED requires a weight on the average queue size to act upon when the traffic is about to exceed the pre-configured size, so that short bursts will not trigger random drops.\r\nAnother function a router performs is to decide which packet should be processed first when multiple queues exist. This is managed through QoS, which is critical when Voice over IP is deployed, so as not to introduce excessive latency.\r\nYet another function a router performs is called policy-based routing where special rules are constructed to override the rules derived from the routing table when a packet forwarding decision is made.\r\nRouter functions may be performed through the same internal paths that the packets travel inside the router. Some of the functions may be performed through an application-specific integrated circuit (ASIC) to avoid overhead of scheduling CPU time to process the packets. Others may have to be performed through the CPU as these packets need special attention that cannot be handled by an ASIC.","materialsDescription":" <span style=\"font-weight: bold;\">What Is a Router?</span>\r\nRouters are the nodes that make up a computer network like the internet. The router you use at home is the central node of your home network.\r\nIt functions as an information manager between the internet and all devices that go online (i.e. all devices connected to the router). Generally speaking, routers direct incoming traffic to its destination.\r\nThis also makes your router the first line of security in protecting your home network from malicious online attacks.\r\n<span style=\"font-weight: bold;\">What Does a Router Do?</span>\r\nYour router handles network traffic. For example, to view this article, data packages coding for this website have to transit from our server, through various nodes on the internet, and finally through your router to arrive on your phone or computer. On your device, your browser decodes those data packages to display the article you’re currently reading.\r\nSince a typical household has more than one device that connects to the internet, you need a router to manage the incoming network signals. In other words, your router makes sure that the data packages coding for a website you want to view on your computer aren’t sent to your phone. It does that by using your device’s MAC address.\r\nWhile your router has a unique (external) IP address to receive data packages from servers worldwide, every device on your home network also carries a unique MAC address. Simply put, when you try to access information online, your router maintains a table to keep track of which device requested information from where. Based on this table, your router distributes incoming data packages to the correct recipient.\r\n<span style=\"font-weight: bold;\">What Is the Difference Between Modems and Routers?</span>\r\nA modem turns the proprietary network signal of your ISP (internet service provider) into a standard network signal. In theory, you can choose between multiple ISPs and some of them may use the same delivery route. Your modem knows which signals to read and translate.\r\nThe kind of modem your ISP will provide you with depends on how you’re connecting to the internet. For example, a DSL modem requires a different technology than a cable or fiber optic broadband modem. That’s because one uses the copper wiring of your telephone line, while the others use a coaxial or a fiber optic cable, respectively.\r\nThe DSL modem has to filter and read both the low frequencies that phone and voice data produce, as well as the high frequencies of internet data. Cable modems, on the other hand, have to differentiate between television and internet signals, which are transmitted on different channels, rather than different frequencies. Finally, fiber optic uses pulses of light to transmit information. The modem has to decode these signals into standard data packages.\r\nOnce the modem has turned the ISP’s network signal into data packages, the router can distribute them to the target device.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Router1.png","alias":"router"},"82":{"id":82,"title":"Unified Communications","description":"Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools. The goal of UC is to enhance business communication, collaboration and productivity. Unified communications do not represent a singular technology; rather, it describes a strategy for integrating interconnected systems of enterprise communication devices and applications that can be used in concert or successively.\r\nSome business communication tools - like Internet Protocol (IP) telephony and video conferencing - facilitate real-time communication, also called synchronous communication. Other enterprise communication tools, like email, facilitate asynchronous communication, which takes place at a person's convenience.\r\nIncreasingly, team collaboration tools have emerged to offer messaging-centric workflows and near-real-time communication. These tools also offer voice and video capabilities, API integrations and, ultimately, expound on instant messaging services by providing better UC features.\r\nThe goal of unified communications is to integrate the software that supports synchronous and asynchronous communication, so the end user has easy access to all tools from whatever device is in use.\r\nA unified communications environment is typically supported by one or more back-end systems, often referred to as UC platforms, that facilitate integration among services, as well as the front-end clients that provide access. For example, a web conferencing system would make use of an audio conferencing system - which, in turn, would be built on an underlying IP telephony platform - and a unified messaging client would allow click-to-talk (CTC), click-to-chat or click-to-video functionality.\r\nUC also supports users moving from one mode of communication to another within the same session. For example, a user may start communicating via email but then decide to escalate the interaction to real-time communication, transitioning the session to a voice call with one click and then to a video conference with another click without any disruption.\r\nUnified communications systems and their components can be deployed on premises, in a public or private cloud, or a combination of all three. Cloud-based unified communications is also called UC as a service (UCaaS). An open source project called WebRTC, for example, enables real-time communications to be embedded into web browsers.\r\nHistorically, single-vendor UC environments have demonstrated the tightest integration and compatibility. Interoperability among vendors remains an ongoing challenge in UC, but it has also been mitigated, in part, by partnerships, common protocols and open APIs.","materialsDescription":" <span style=\"font-weight: bold;\">What technology do unified communications have?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Contrasting unified messaging</span></span>\r\nUnified communications are sometimes confused with unified messaging, but it is distinct. Unified communications refer to both real-time and non-real-time delivery of communications based on the preferred method and location of the recipient; unified messaging culls messages from several sources (such as e-mail, voice mail and faxes), but holds those messages only for retrieval at a later time. Unified communications allow for an individual to check and retrieve an e-mail or voice mail from any communication device at any time. It expands beyond voice mail services to data communications and video services.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Components</span></span>\r\nWith unified communications, multiple modes of business communications are integrated. Unified communications is not a single product but a collection of elements that include:\r\n<ul><li>Call control and multimodal communications</li><li>Presence</li><li>Instant messaging</li><li>Unified messaging</li><li>Speech access and personal assistant</li><li>Conferencing (audio, Web and video)</li><li>Collaboration tools</li><li>Mobility</li><li>Business process integration (BPI)</li><li>Software to enable business process integration</li></ul>\r\nPresence — knowing where intended recipients are, and if they are available, in real-time — is a key component of unified communications. Unified communications integrate all systems a user might already use, and helps those systems work together in real-time. For example, unified communications technology could allow a user to seamlessly collaborate with another person on a project, even if the two users are in separate locations. The user could quickly locate the necessary person by accessing an interactive directory, engage in a text messaging session, and then escalate the session to a voice call or even a video call.\r\nIn another example, an employee receives a call from a customer who wants answers. Unified communications enable that employee to call an expert colleague from a real-time list. This way, the employee can answer the customer faster by eliminating rounds of back-and-forth e-mails and phone-tag.\r\nThe examples in the previous paragraph primarily describe &quot;personal productivity&quot; enhancements that tend to benefit the individual user. While such benefits can be important, enterprises are finding that they can achieve even greater impact by using unified communications capabilities to transform business processes. This is achieved by integrating UC functionality directly into the business applications using development tools provided by many of the suppliers. Instead of the individual user invoking the UC functionality to, say, find an appropriate resource, the workflow or process application automatically identifies the resource at the point in the business activity where one is needed.\r\nWhen used in this manner, the concept of presence often changes. Most people associate presence with instant messaging (IM &quot;buddy lists&quot;) the status of individuals is identified. But, in many business process applications, what is important is finding someone with a certain skill. In these environments, presence identifies available skills or capabilities.\r\nThis &quot;business process&quot; approach to integrating UC functionality can result in bottom-line benefits that are an order of magnitude greater than those achievable by personal productivity methods alone.\r\n<span style=\"font-weight: bold;\">Related concepts</span>\r\nUnified communications &amp; collaboration (UCC) is the integration of various communications methods with collaboration tools such as virtual white boards, real-time audio and video conferencing, and enhanced call control capabilities. Before this fusion of communications and collaboration tools into a single platform, enterprise collaboration service vendors and enterprise communications service vendors offered distinctly different solutions. Now, collaboration service vendors also offer communications services, and communications service providers have developed collaboration tools.\r\nUnified communications &amp; collaboration as a service (UCCaaS) is cloud-based UCC platforms. Compared to premises-based UCC solutions, UCCaaS platforms offer enhanced flexibility and scalability due to the SaaS subscription model.\r\nUnified communications provisioning is the act of entering and configuring the settings for users of phone systems, instant messaging, telepresence, and other collaboration channels. Provisioners refer to this process as making moves, adds, changes, and deletes or MAC-Ds.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Unified_Communications.png","alias":"unified-communications"}},"branches":"Information Technology","companySizes":"More than 2000 Employees","companyUrl":"https://www.al-enterprise.com/","countryCodes":["ARE","ARG","AUT","AUS","BEL","BRA","CHE","CHL","CHN","COL","CZE","DEU","ESP","FIN","FRA","GBR","IDN","IRL","ISR","IND","ITA","JPN","KOR","MEX","MYS","NLD","NOR","PHL","POL","PRT","QAT","SAU","SWE","SGP","THA","USA","ZAF"],"certifications":[],"isSeller":true,"isSupplier":false,"isVendor":true,"presenterCodeLng":"","seo":{"title":"Alcatel Lucent Enterprise","keywords":"solutions, customers, personalized, worldwide, With, partners, their, experience","description":"Сompany is a leading provider of enterprise communications solutions and services, from the office to the cloud, marketed under the Alcatel-Lucent Enterprise brand. \r\nA heritage of innovation and dedication to customer success has made ALE an essential provide","og:title":"Alcatel Lucent Enterprise","og:description":"Сompany is a leading provider of enterprise communications solutions and services, from the office to the cloud, marketed under the Alcatel-Lucent Enterprise brand. \r\nA heritage of innovation and dedication to customer success has made ALE an essential provide","og:image":"https://old.roi4cio.com/uploads/roi/company/alcatel.png"},"eventUrl":"","vendorPartners":[],"supplierPartners":[],"vendoredProducts":[{"id":158,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/OmniPCX_Enterprise.jpg","logo":true,"scheme":false,"title":"OmniPCX Enterprise","vendorVerified":0,"rating":"1.40","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"omnipcx-enterprise","companyTitle":"Alcatel Lucent Enterprise","companyTypes":["vendor"],"companyId":317,"companyAlias":"alcatel-lucent-enterprise","description":"Alcatel-Lucent OmniPCX Enterprise Communication Server (CS) is a communication software that delivers world-class business telephony features for medium, large and very large sized companies, offering a choice of centralized or decentralized IP telephony solutions to suit your needs.\r\nBenefits: OmniPCX Enterprise Communication Server\r\nImproves communication, boosting employee productivity and customer interaction by delivering a comprehensive set of telephony services to all staff members at all locations\r\nImproves collaboration with strong integration with OpenTouch™ multi-party, multimedia and multi-device conversation services\r\nOptimizes operational efficiency, customer satisfaction and safety and security through a large ecosystem of applications in hospitality, healthcare, education, transportation, energy, finance and banking, customer service, state and local government\r\nIncreases business continuity thanks to a robust telephony infrastructure deployed in hundreds of thousands of enterprises including extra-large global companies\r\nLowers telecom bills with embedded least cost routing, native VoIP over Wide Area Networks and centralized off-net digital and SIP trunks\r\nLowers total cost of ownership (TCO) through highly scalable software enabling centralized and virtualized deployments that reduce operational costs and improve IT agility\r\nProtects IT investment with advanced features enabled for medium- and large-sized companies, without needing dedicated, high-level technical resources and staff\r\nFeatures: OmniPCX Enterprise Communication Server\r\nIntuitive telephony experience with dynamic vocal and graphical guidance available on desk phones, conference phones, fax devices, wireless DECT or WLAN handsets and software clients\r\nNative off-site mobility support allows a single contact number, reverse calls and on-call services, and is open to any mobile\r\nNative contact center application\r\nNative VoIP software clients on Microsoft PC, Apple Mac, Apple iPad, Apple iPhone\r\nCentrally managed media gateways: Digital or IP-connected cabinets that provide high-density connectivity for analog, digital phones and trunks. Media gateways also provide media and security services as well as business continuity options\r\nStrong integration with visual and mobile collaboration software and infrastructure, including OpenTouch™ conversation and HD video conferencing\r\nOpen interfaces to a large ecosystem of applications leveraging embedded monitoring, routing, location, notification, and hospitality APIs\r\nFlexible device and trunk connectivity: IP, SIP, digital and analog ports are natively supported\r\nFlexible communication cost control options include least-cost routing, voice free ride over IP or off-net SIP centralization\r\nRobust and secure telephony infrastructure offers voice quality and routing policy enforcement, a high performance security solution with embedded encryption, plus multiple levels of redundancy including branch office survivability and geographic disaster recovery\r\nHighly flexible architecture can accommodate centralized, distributed or hybrid networks with smooth transformation paths to centralized IP networks. Works on Alcatel-Lucent LAN/WLAN networks and other vendors’ networks. Delivery on appliances and on VMware virtualized infrastructure\r\nHigh scalability deployed in multi-national Fortune 500 companies\r\nComprehensive centralized management and SLA control options","shortDescription":"Alcatel-Lucent OmniPCX Enterprise Communication Server (CS) is a communication software that delivers world-class business telephony features for medium, large and very large sized companies, offering a choice of centralized or decentralized IP telephony solutions to suit your needs.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":7,"sellingCount":8,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"OmniPCX Enterprise","keywords":"with, telephony, centralized, software, routing, large, infrastructure, services","description":"Alcatel-Lucent OmniPCX Enterprise Communication Server (CS) is a communication software that delivers world-class business telephony features for medium, large and very large sized companies, offering a choice of centralized or decentralized IP telephony solut","og:title":"OmniPCX Enterprise","og:description":"Alcatel-Lucent OmniPCX Enterprise Communication Server (CS) is a communication software that delivers world-class business telephony features for medium, large and very large sized companies, offering a choice of centralized or decentralized IP telephony solut","og:image":"https://old.roi4cio.com/fileadmin/user_upload/OmniPCX_Enterprise.jpg"},"eventUrl":"","translationId":159,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":447,"title":"Corporate Telephony","alias":"corporate-telephony","description":" Corporate telephony is the complexes and networks within corporate communications, usually created for geographically distributed enterprises, providing communication, single address space and a single service. Converging telephony is actively used when building the telephone network.\r\nWhen creating corporate telephony, the following tasks are solved:\r\n<ul><li>Improving the security of information transmitted over communication channels</li><li>Reducing telephone costs</li><li>Simplified operation</li><li>Improving communication reliability</li><li>Improving communication quality</li></ul>\r\nConvergent telephony involves the use of both traditional and IP-telephony. IP-telephony has a high-quality voice transmission, which confirms a very large number of successfully installed telephony systems around the world.","materialsDescription":" <span style=\"font-weight: bold; \">What is corporate IP telephony software?</span>\r\nThe corporate telephony market is evolving from a focus on innovation in proprietary hardware to use of commodity hardware and standards-based software. While most telephony solutions are Internet Protocol (IP)-enabled or IP-PBX solutions, the associated endpoints are a mix of time division multiplexing (TDM) and IP. Corporate telephony platforms focus on high-availability, scalable solutions, which support Session Initiation Protocol (SIP), desktop and soft phone functionality, and the ability to integrate with enterprise IT applications while delivering toll-grade voice quality.\r\n<span style=\"font-weight: bold; \">What is a Call Center?</span>\r\nCall Center (Call Center) is a set of specialized automatic call distribution software that provides efficient routing and optimal selection of resources that increase the productivity of operators and the contact center as a whole. In a call center, a client can get online help, place an order, leave a message, etc.\r\nThe composition:\r\n<ul><li>The telephone platform + automatic call router (ACD)</li><li>The camera room</li><li>The interactive Voice Response System</li><li>The reporting system</li><li>Multimedia client interaction systems</li><li>Recording Systems (Nice, Verint)</li><li>The fax Server (Smartphone)</li><li>The management software</li></ul>\r\nBenefits from the implementation of call centers:\r\n<ul><li>Operational processing of a large number of incoming calls with a minimum number of operators</li><li>Improving the quality of customer service by operators</li><li>Control over the activities of operators</li><li>Automating the process of providing standard background information.</li></ul>\r\n<span style=\"font-weight: bold;\">What are DECT Microcellular Communication Systems?</span>\r\nRecently, more and more users have preferred the use of microcellular DECT-systems for organizing wireless communications in an enterprise, office or institution. The standard is based on digital radio transmission of data between radio base stations and radiotelephones using time division multiple access technologies.\r\nThis technology provides the most efficient use of the radio frequency spectrum, has high noise immunity and low transmitter radiation.\r\nThe introduction of DECT-systems will give the company a number of advantages:\r\n<ul><li>Increased mobility and accessibility of staff for communication interaction.</li><li>Ensuring a high degree of protection of telephone conversations (inability to listen).</li><li>Providing high-quality corporate communications.</li><li>No need for permission to use frequencies.</li><li>Ability to organize an autonomous telephone network in the office. there are no restrictions on the distance to locate base stations within the corporate network (including in any remote branches, warehouses, etc., as a result of which the need to install separate PBX systems in remote offices).</li><li>Reducing the cost of building a corporate IT infrastructure by reducing the total number of cables.</li></ul>\r\nThis type of communication is safe for the health of employees. DECT uses the frequency range of 1880-1900 MHz and has an extremely low radiation power - 10 MW.\r\nThen choosing a DECT microcellular system, there are the following limitations:\r\n<ul><li>The maximum number of base stations in the system (it is important if you need stable radio communication in large areas).</li><li>The maximum number of mobile DECT handsets in the system (it is important when planning the organization of a communication system in a company based primarily on the wireless principle).</li><li>The number of simultaneous calls supported by each base station (important when using a large number of mobile subscribers in a limited space).</li></ul>\r\nA qualified team of the System Project company will implement for your organization projects of telephony deployment based on DECT-systems in an enterprise, office or institution.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Corporate_Telephony.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"suppliedProducts":[],"partnershipProgramme":{"levels":[{"id":134,"level":"Registered Business Partner"},{"id":135,"level":"Certified Business Partner"},{"id":136,"level":"Expert Business Partner"},{"id":137,"level":"Premium Business Partner"},{"id":138,"level":"Value-Added Distributor"}],"partnerDiscounts":{"Registered Business Partner":"","Certified Business Partner":"","Expert Business Partner":"","Premium Business Partner":"","Value-Added Distributor":""},"registeredDiscounts":{"Registered Business Partner":"","Certified Business Partner":"","Expert Business Partner":"","Premium Business Partner":"","Value-Added Distributor":""},"additionalBenefits":[],"salesPlan":{"Registered Business Partner":"","Certified Business Partner":"","Expert Business Partner":"","Premium Business Partner":"","Value-Added Distributor":""},"additionalRequirements":[]}}},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"implementations":{"implementationsByAlias":{},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"agreements":{"agreementById":{},"ids":{},"links":{},"meta":{},"loading":false,"error":null},"comparison":{"loading":false,"error":false,"templatesById":{},"comparisonByTemplateId":{},"products":[],"selectedTemplateId":null},"presentation":{"type":null,"company":{},"products":[],"partners":[],"formData":{},"dataLoading":false,"dataError":false,"loading":false,"error":false},"catalogsGlobal":{"subMenuItemTitle":""}}