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Some allow attaching to an existing user's session (i.e., a running desktop) and &quot;remote controlling&quot;, either displaying the remote control session or blanking the screen. Taking over a desktop remotely is a form of remote administration.\r\nRemote access can also be explained as remote control of a computer by using another device connected via the Internet or another network. This is widely used by many computer manufacturers and large businesses' help desks for technical troubleshooting of their customers' problems.\r\nRemote desktop software captures the mouse and keyboard inputs from the local computer (client) and sends them to the remote computer (server). The remote computer in turn sends the display commands to the local computer. When applications with many graphics including video or 3D models need to be controlled remotely, a remote workstation software that sends the pixels rather than the display commands must be used to provide a smooth, like-local experience. 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(It is possible with a router with C2S VPN support, and Wake on LAN equipment, to establish a virtual private network (VPN) connection with the router over the Internet, if not connected to the LAN, switch on a computer connected to the router, then connect to it.)\r\nRemote desktop products are available in three models: hosted service, software, and appliance.","materialsDescription":"<span style=\"font-weight: bold;\">What is Remote Desktop Software?</span>\r\nRemote Desktop Software is a tool that uses Virtual Network Computing (VNC) to allow one computer to remotely access and control another computer over an internet/network connection.\r\n<span style=\"font-weight: bold;\">How does Remote Desktop Software Work?</span>\r\nRemote Desktop Software uses a client-server model to connect to and control a computer remotely:\r\n<ul><li><span style=\"font-weight: bold;\">Server:</span> The server is a remote device that is being controlled.</li><li><span style=\"font-weight: bold;\">Client:</span> The client is the local device used to control the server.</li></ul>\r\nThe server's UI is displayed on the client monitor which enables the client to control the server via keyboard and mouse inputs. These inputs are executed in the server's environment, and the UI is updated in the client's display accordingly.\r\n<span style=\"font-weight: bold;\">Why is Remote Desktop Software used?</span>\r\nRemote desktop software is a tool that allows you to use the remote desktop feature seamlessly. It is used mainly for the following purposes:\r\n<ul><li><span style=\"font-weight: bold;\">Troubleshooting:</span> IT Admins are on call 24/7 and a remote access tool helps them save time and effort by allowing them to fix issues remotely within a few minutes.</li><li><span style=\"font-weight: bold;\">Help Desk:</span> Help Desk technicians' primary responsibility is to resolve any issues that customers might face while using their product, and this more often than not involves taking remote control of their customers' devices. Work from home: People that work from home often need to remotely connect to and use their corporate devices for various purposes.</li><li><span style=\"font-weight: bold;\">Personal use:</span> You can remotely access a computer at your home when you're on the move, to access files or personal documents you may require urgently.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/remote.png","alias":"remote-desktop-software"}},"branches":"Information Technology","companySizes":"1 to 50 Employees","companyUrl":"https://www.graphon.com/","countryCodes":["USA"],"certifications":[],"isSeller":true,"isSupplier":false,"isVendor":true,"presenterCodeLng":"","seo":{"title":"GraphOn","keywords":"","description":" Founded in 1996, GraphOn is headquartered in Concord, New Hampshire, USA. GraphOn created GO-Global in 1999 to enable reliable, secure, multi-user access to Windows applications from any location, device, and operating system. 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And unlike TeamViewer and LogMeIn, GO-Global lets multiple users run applications on a single Windows computer at the same time. GO-Global delivers the best of both worlds: the scalability and performance of multi-user products, together with the ease-of-use of single-user products. This combination of benefits reduces administration and hardware costs and increases user efficiency. It lowers the total cost of ownership while allowing users to run your mission-critical applications from anywhere.</p>\r\n<p>Every day, people located all over the world use GO-Global to access Windows applications to do their jobs. Doctors and medical professionals use GO-Global to analyse medical images. Firefighters use GO-Global to coordinate emergency services and responses. Financial advisors use GO-Global to manage their clients&rsquo; portfolios. Plant managers use GO-Global to monitor processes and equipment in manufacturing, chemical, and power plants. Hotel clerks use GO-Global to check guests in and out. Pastors use GO-Global to manage their churches and track the needs of their parishioners.</p>\r\n<p>Today&rsquo;s workers do much of their computer-related work from web browsers and mobile devices, but most businesses still rely on Windows applications to perform mission-critical business functions. Windows applications provide rich, hard-to-replace functionality, but they lack the accessibility of web applications and mobile apps. In most cases, Windows applications must be installed on each user&rsquo;s computer where they can only be run by one user at a time. GO-Global overcomes these limitations. With GO-Global, multiple people can securely and simultaneously run a Windows application on a single computer from virtually anywhere, using mobile devices and Windows, Mac OS X, and Linux computers. Applications accessed using GO-Global retain 100% of their features, functions, and branding.</p>\r\n<p>Unlike Citrix XenApp and Microsoft Remote Desktop Services, GO-Global allows Independent Software Vendors (ISVs) and Hosting Service Providers (HSPs) to seamlessly integrate multi-user, remote access functionality into their Windows applications and services. When GO-Global is integrated into an application or hosting service, the ISV&rsquo;s or HSP&rsquo;s customers can access the full functionality of Windows applications from anywhere without having to install, configure, and manage a third-party remote access product and its client applications. Remote access appears as an integral feature of the application or service. GO-Global is completely transparent, and the ISV&rsquo;s or HSP&rsquo;s customers don&rsquo;t even know they are using GO-Global.</p>\r\n<p>In addition to ISVs and HSPs, Small and Medium size Businesses (SMBs) use GO-Global as a turnkey multi-user, remote access solution. For these customers, GO-Global is as an easy and cost-effective alternative to Citrix XenApp and Microsoft Remote Desktop Services (RDS). Many small businesses install GO-Global on a single desktop or laptop computer and use it to quickly and easily deploy applications to a small number of employees. But GO-Global is also used as an infrastructure component in the datacenters of Large Enterprises to deploy applications to thousands of users.</p>\r\n<p>With 20 years of development invested since its first release, GO-Global is a remarkably robust, scalable, and stable solution.</p>","shortDescription":"Save money and let employees and customers use your mission-critical Windows applications from anywhere.\r\n","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":15,"sellingCount":14,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"GO-Global","keywords":"","description":"<p>Since 1999, GO-Global has provided large and small businesses with reliable, secure, multi-user access to Windows applications from any location, device, and operating system. Unlike Citrix XenApp and Microsoft Remote Desktop Services, GO-Global can be inst","og:title":"GO-Global","og:description":"<p>Since 1999, GO-Global has provided large and small businesses with reliable, secure, multi-user access to Windows applications from any location, device, and operating system. Unlike Citrix XenApp and Microsoft Remote Desktop Services, GO-Global can be inst","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Go-Global.jpg"},"eventUrl":"","translationId":5984,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":136,"title":"Remote Desktop Software"}],"testingArea":"","categories":[{"id":878,"title":"Remote Desktop Software","alias":"remote-desktop-software","description":"The term remote desktop refers to a software or operating system feature that allows a personal computer's desktop environment to be run remotely on one system (usually a PC, but the concept applies equally to a server), while being displayed on a separate client device. Remote desktop applications have varying features. Some allow attaching to an existing user's session (i.e., a running desktop) and &quot;remote controlling&quot;, either displaying the remote control session or blanking the screen. Taking over a desktop remotely is a form of remote administration.\r\nRemote access can also be explained as remote control of a computer by using another device connected via the Internet or another network. This is widely used by many computer manufacturers and large businesses' help desks for technical troubleshooting of their customers' problems.\r\nRemote desktop software captures the mouse and keyboard inputs from the local computer (client) and sends them to the remote computer (server). The remote computer in turn sends the display commands to the local computer. When applications with many graphics including video or 3D models need to be controlled remotely, a remote workstation software that sends the pixels rather than the display commands must be used to provide a smooth, like-local experience. HP Remote Graphics Software is one such remote workstation solution.\r\nRemote desktop sharing is accomplished through a common client/server model. The client, or VNC viewer, is installed on a local computer and then connects via a network to a server component, which is installed on the remote computer. In a typical VNC session, all keystrokes and mouse clicks are registered as if the client were actually performing tasks on the end-user machine.\r\nThe target computer in a remote desktop scenario is still able to access all of its core functions. Many of these core functions, including the main clipboard, can be shared between the target computer and remote desktop client.\r\nA main use of remote desktop software is remote administration and remote implementation. This need arises when software buyers are far away from their software vendor. Most remote access software can be used for &quot;headless computers&quot;: instead of each computer having its own monitor, keyboard and mouse or using a KVM switch, one computer can have a monitor, keyboard, mouse, and remote control software, and control many headless computers. The duplicate desktop mode is useful for user support and education. Remote control software combined with telephone communication can be nearly as helpful for novice computer-users as if the support staff were actually there.\r\nSince the advent of cloud computing, remote desktop software can be housed on USB hardware devices, allowing users to connect the device to any PC connected to their network or the Internet and recreate their desktop via a connection to the cloud. This model avoids one problem with remote desktop software, which requires the local computer to be switched on at the time when the user wishes to access it remotely. (It is possible with a router with C2S VPN support, and Wake on LAN equipment, to establish a virtual private network (VPN) connection with the router over the Internet, if not connected to the LAN, switch on a computer connected to the router, then connect to it.)\r\nRemote desktop products are available in three models: hosted service, software, and appliance.","materialsDescription":"<span style=\"font-weight: bold;\">What is Remote Desktop Software?</span>\r\nRemote Desktop Software is a tool that uses Virtual Network Computing (VNC) to allow one computer to remotely access and control another computer over an internet/network connection.\r\n<span style=\"font-weight: bold;\">How does Remote Desktop Software Work?</span>\r\nRemote Desktop Software uses a client-server model to connect to and control a computer remotely:\r\n<ul><li><span style=\"font-weight: bold;\">Server:</span> The server is a remote device that is being controlled.</li><li><span style=\"font-weight: bold;\">Client:</span> The client is the local device used to control the server.</li></ul>\r\nThe server's UI is displayed on the client monitor which enables the client to control the server via keyboard and mouse inputs. These inputs are executed in the server's environment, and the UI is updated in the client's display accordingly.\r\n<span style=\"font-weight: bold;\">Why is Remote Desktop Software used?</span>\r\nRemote desktop software is a tool that allows you to use the remote desktop feature seamlessly. It is used mainly for the following purposes:\r\n<ul><li><span style=\"font-weight: bold;\">Troubleshooting:</span> IT Admins are on call 24/7 and a remote access tool helps them save time and effort by allowing them to fix issues remotely within a few minutes.</li><li><span style=\"font-weight: bold;\">Help Desk:</span> Help Desk technicians' primary responsibility is to resolve any issues that customers might face while using their product, and this more often than not involves taking remote control of their customers' devices. Work from home: People that work from home often need to remotely connect to and use their corporate devices for various purposes.</li><li><span style=\"font-weight: bold;\">Personal use:</span> You can remotely access a computer at your home when you're on the move, to access files or personal documents you may require urgently.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/remote.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"suppliedProducts":[],"partnershipProgramme":null}},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"implementations":{"implementationsByAlias":{},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"agreements":{"agreementById":{},"ids":{},"links":{},"meta":{},"loading":false,"error":null},"comparison":{"loading":false,"error":false,"templatesById":{},"comparisonByTemplateId":{},"products":[],"selectedTemplateId":null},"presentation":{"type":null,"company":{},"products":[],"partners":[],"formData":{},"dataLoading":false,"dataError":false,"loading":false,"error":false},"catalogsGlobal":{"subMenuItemTitle":""}}