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Converging telephony is actively used when building the telephone network.\r\nWhen creating corporate telephony, the following tasks are solved:\r\n<ul><li>Improving the security of information transmitted over communication channels</li><li>Reducing telephone costs</li><li>Simplified operation</li><li>Improving communication reliability</li><li>Improving communication quality</li></ul>\r\nConvergent telephony involves the use of both traditional and IP-telephony. IP-telephony has a high-quality voice transmission, which confirms a very large number of successfully installed telephony systems around the world.","materialsDescription":" <span style=\"font-weight: bold; \">What is corporate IP telephony software?</span>\r\nThe corporate telephony market is evolving from a focus on innovation in proprietary hardware to use of commodity hardware and standards-based software. While most telephony solutions are Internet Protocol (IP)-enabled or IP-PBX solutions, the associated endpoints are a mix of time division multiplexing (TDM) and IP. Corporate telephony platforms focus on high-availability, scalable solutions, which support Session Initiation Protocol (SIP), desktop and soft phone functionality, and the ability to integrate with enterprise IT applications while delivering toll-grade voice quality.\r\n<span style=\"font-weight: bold; \">What is a Call Center?</span>\r\nCall Center (Call Center) is a set of specialized automatic call distribution software that provides efficient routing and optimal selection of resources that increase the productivity of operators and the contact center as a whole. In a call center, a client can get online help, place an order, leave a message, etc.\r\nThe composition:\r\n<ul><li>The telephone platform + automatic call router (ACD)</li><li>The camera room</li><li>The interactive Voice Response System</li><li>The reporting system</li><li>Multimedia client interaction systems</li><li>Recording Systems (Nice, Verint)</li><li>The fax Server (Smartphone)</li><li>The management software</li></ul>\r\nBenefits from the implementation of call centers:\r\n<ul><li>Operational processing of a large number of incoming calls with a minimum number of operators</li><li>Improving the quality of customer service by operators</li><li>Control over the activities of operators</li><li>Automating the process of providing standard background information.</li></ul>\r\n<span style=\"font-weight: bold;\">What are DECT Microcellular Communication Systems?</span>\r\nRecently, more and more users have preferred the use of microcellular DECT-systems for organizing wireless communications in an enterprise, office or institution. The standard is based on digital radio transmission of data between radio base stations and radiotelephones using time division multiple access technologies.\r\nThis technology provides the most efficient use of the radio frequency spectrum, has high noise immunity and low transmitter radiation.\r\nThe introduction of DECT-systems will give the company a number of advantages:\r\n<ul><li>Increased mobility and accessibility of staff for communication interaction.</li><li>Ensuring a high degree of protection of telephone conversations (inability to listen).</li><li>Providing high-quality corporate communications.</li><li>No need for permission to use frequencies.</li><li>Ability to organize an autonomous telephone network in the office. there are no restrictions on the distance to locate base stations within the corporate network (including in any remote branches, warehouses, etc., as a result of which the need to install separate PBX systems in remote offices).</li><li>Reducing the cost of building a corporate IT infrastructure by reducing the total number of cables.</li></ul>\r\nThis type of communication is safe for the health of employees. 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While most telephony solutions are Internet Protocol (IP)-enabled or IP-PBX solutions, the associated endpoints are a mix of time division multiplexing (TDM) and IP. Corporate telephony platforms focus on high-availability, scalable solutions, which support Session Initiation Protocol (SIP), desktop and soft phone functionality, and the ability to integrate with enterprise IT applications while delivering toll-grade voice quality.\r\n<span style=\"font-weight: bold; \">What is a Call Center?</span>\r\nCall Center (Call Center) is a set of specialized automatic call distribution software that provides efficient routing and optimal selection of resources that increase the productivity of operators and the contact center as a whole. In a call center, a client can get online help, place an order, leave a message, etc.\r\nThe composition:\r\n<ul><li>The telephone platform + automatic call router (ACD)</li><li>The camera room</li><li>The interactive Voice Response System</li><li>The reporting system</li><li>Multimedia client interaction systems</li><li>Recording Systems (Nice, Verint)</li><li>The fax Server (Smartphone)</li><li>The management software</li></ul>\r\nBenefits from the implementation of call centers:\r\n<ul><li>Operational processing of a large number of incoming calls with a minimum number of operators</li><li>Improving the quality of customer service by operators</li><li>Control over the activities of operators</li><li>Automating the process of providing standard background information.</li></ul>\r\n<span style=\"font-weight: bold;\">What are DECT Microcellular Communication Systems?</span>\r\nRecently, more and more users have preferred the use of microcellular DECT-systems for organizing wireless communications in an enterprise, office or institution. The standard is based on digital radio transmission of data between radio base stations and radiotelephones using time division multiple access technologies.\r\nThis technology provides the most efficient use of the radio frequency spectrum, has high noise immunity and low transmitter radiation.\r\nThe introduction of DECT-systems will give the company a number of advantages:\r\n<ul><li>Increased mobility and accessibility of staff for communication interaction.</li><li>Ensuring a high degree of protection of telephone conversations (inability to listen).</li><li>Providing high-quality corporate communications.</li><li>No need for permission to use frequencies.</li><li>Ability to organize an autonomous telephone network in the office. there are no restrictions on the distance to locate base stations within the corporate network (including in any remote branches, warehouses, etc., as a result of which the need to install separate PBX systems in remote offices).</li><li>Reducing the cost of building a corporate IT infrastructure by reducing the total number of cables.</li></ul>\r\nThis type of communication is safe for the health of employees. 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In a call center, a client can get online help, place an order, leave a message, etc.\r\nThe composition:\r\n<ul><li>The telephone platform + automatic call router (ACD)</li><li>The camera room</li><li>The interactive Voice Response System</li><li>The reporting system</li><li>Multimedia client interaction systems</li><li>Recording Systems (Nice, Verint)</li><li>The fax Server (Smartphone)</li><li>The management software</li></ul>\r\nBenefits from the implementation of call centers:\r\n<ul><li>Operational processing of a large number of incoming calls with a minimum number of operators</li><li>Improving the quality of customer service by operators</li><li>Control over the activities of operators</li><li>Automating the process of providing standard background information.</li></ul>\r\n<span style=\"font-weight: bold;\">What are DECT Microcellular Communication Systems?</span>\r\nRecently, more and more users have preferred the use of microcellular DECT-systems for organizing wireless communications in an enterprise, office or institution. 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