Billing is a complex set of programs that allows you to calculate the number of services provided, while the calculations are carried out in a variety of units of measurement. Services are charged and as a result, the client receives a ready invoice, which additionally takes into account all promotions and discounts. The billing covers three main functions: settlement operations, provision of information, financial services.
Types of billing:
- Convergent billing is a carrier-class subsystem that provides mutual settlements with the customer of any network and an arbitrary informative application.
- Automatic billing is a broad definition, including a variety of phenomena: from bank statements to making a payment with a plastic card.
- Deferred billing is called billing, in which the calculation is made on the basis of the calls made.
- Using hot billing reduces the delay in debiting funds, i.e. the speed of interaction with the service provider increases.
- Mobile billing (SMS billing) is a method of electronic payment, in which payment for services is made using a telephone.
Currency calculation unit between the bank and the world payment system is called the billing currency. When the billing currency is different from the currency of the account, automatic conversion of funds occurs at the bank exchange rate.
F.A.Q about Billing
The main task of the billing is to provide a full account to the subscriber, information about which is available in this billing network. The billing system is responsible for the transfer of funds from the client’s account to the organization’s account for the services provided.
Billing systems allow complete accounting of each consumer’s account.
- used services;
- personal tariff plans;
- the amount of funds on the balance sheet;
- discounts and promotions;
- other information of an informative plan.
Effective billing is needed to save time for both operators and consumers. With all this, the billing system should be as transparent as possible, that is, the client must know exactly what services he uses and how much he pays for it. The billing system should be as simple and understandable as possible to consumers, but it should take into account all the parameters set by the service.
Customer billing options:
- automated calculation of the cost of services;
- the ability to quickly receive services;
- automatic debiting of funds (monthly fee and/or payment for services);
- instant receipt of bill details;
- the ability to receive timely information about new services, discounts and so on;
- automatic crediting of bonuses and calculation of discounts.
A properly functioning billing system provides an opportunity for employees of an organization using it to quickly receive information about the use of services and automatically invoice consumers. With the help of billing, it becomes easy to serve customers with bills and coupons, get a quick payment for services. The billing also produces an estimate of consumption, based on this information, the organization can draw conclusions about the demand for various types of services. Thanks to billing, providing clients with advertising information about new promotions, services, and tariffs is automated.
Members of the billing process:
- organizations that produce the necessary resources for the billing process - billing providers;
- organizations that are the primary consumer of billing - cellular operators, Internet telephony operators, Internet providers, providers of digital television and so on;
- ordinary users.