BPM - Business Process Management
Business process management (BPM) is a discipline in operations management in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. BPM focuses on improving corporate performance by managing business processes. Any combination of methods used to manage a company's business processes is BPM. Processes can be structured and repeatable or unstructured and variable. Though not required, enabling technologies are often used with BPM.
It can be differentiated from program management in that program management is concerned with managing a group of inter-dependent projects. From another viewpoint, process management includes program management. In project management, process management is the use of a repeatable process to improve the outcome of the project.
Key distinctions between process management and project management are repeatability and predictability. If the structure and sequence of work are unique, then it is a project. In business process management, the sequence of work can vary from instance to instance: there are gateways, conditions; business rules etc. The key is predictability: no matter how many forks in the road, we know all of them in advance, and we understand the conditions for the process to take one route or another. If this condition is met, we are dealing with a process.
As an approach, BPM sees processes as important assets of an organization that must be understood, managed, and developed to announce and deliver value-added products and services to clients or customers. This approach closely resembles other total quality management or continuous improvement process methodologies. ISO 9000 promotes the process approach to managing an organization.
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F.A.Q about BPM - Business Process Management
Organization's business process management
Business process management implies one of the approaches of corporate governance. As the name implies, the allocation to the business process. All activities have a general view of business processes.
What types of activities are available in business process management?
Absolutely all the activities of the organization to be implemented process management. The following list of process groups is listed:
Production. The main type of processes of the organization, leading its activities to the goals of creation. This process group includes all development, sales, and maintenance processes for a company's products or services.
Control. Management processes are not involved in the production cycle. They are used to plan and control other types of processes. The degree of development of business processes depends on the quality of business management, risk, security and profitability of the enterprise.
Auxiliary. Auxiliary business processes are provided with the necessary resources of all processes of the organization. Auxiliary processes include personnel management processes, procurement processes and the operation of infrastructure facilities of the organization.
What is a business process management cycle?
As noted earlier, you can achieve the implementation of the cycle of continuous improvement of business processes. These processes are being improved in the framework of enterprise business process management:
Definition. This model allows you to interact and model business processes. Depending on the goals, there may be (as is) new or changing business processes that are being designed for implementation in a state that should be (will be).
Measurement. These data are based on checkpoints, which are a plan for collecting process data that is collected for further analysis.
Analyze. Own data at the measurement stage Information on how to create business requirements for the process and carry out simulation modeling of the business process.
Implementation. New business requirements for the business process go through the stages of making changes to information systems, methodological documents, organizational changes, the reporting system is adjusted, and so on. At the end of the implementation phase, the business process becomes an active element of the business process management system.
Control. In the course of routine monitoring, an analysis of the effectiveness of the implementation of the business process is carried out. According to the results of the analysis, the comparison of planned and actual indicators may require new changes in the business process and the cycle of continuous improvement of business processes. DMAIC starts up first.