BPM - Business Process Management
Business process management (BPM) is a discipline in operations management in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. BPM focuses on improving corporate performance by managing business processes. Any combination of methods used to manage a company's business processes is BPM. Processes can be structured and repeatable or unstructured and variable.
As an approach, BPM sees processes as important assets of an organization that must be understood, managed, and developed to announce and deliver value-added products and services to clients or customers. This approach closely resembles other total quality management or continuous improvement process methodologies. ISO 9000 promotes the process approach to managing an organization.
Successfully employing BPM usually involves the following:
Organizing around outcomes not tasks to ensure the proper focus is maintained
Correcting and improving processes before (potentially) automating them; otherwise all you’ve done is make the mess run faster
Establishing processes and assigning ownership lest the work and improvements simply drift away – and they will, as human nature takes over and the momentum peters out
Standardizing processes across the enterprise so they can be more readily understood and managed, errors reduced, and risks mitigated
Enabling continuous change so the improvements can be extended and propagated over time
Improving existing processes, rather than building radically new or “perfect” ones, because that can take so long as to erode or negate any gains achieved
Business Process Management Software (BPMS) is a process automation tool. It helps you map out your everyday processes to identify and eliminate bottlenecks, control your company’s costs, make your day-to-day processes as efficient as possible, and ensure the effectiveness of the people involved in your processes. A business process management solution to a company’s needs begins with the alignment of business goals with an eye toward creating value through process change initiatives. This alignment leads to a thorough understanding and design of representative processes typically following an industry standard framework
A BPM based foundation provides for complete lifecycle management of business processes, integration across technologies, and imbeds efficiency among people, processes, and technologies.
Commercial business process management tools tend to center on the automation of business processes, essentially moving them from manual pen-and-paper endeavors to effortless automated transactions. BPM software products track how business information is used and then maps the relevant business process and ensure that transactions are done accordingly. This effectively shows where data and process bottlenecks occur and highlights various deficiencies in business processes, including areas where resources are wasted, allowing managers streamline and optimize those processes.
There are three key types of BPMS:
Efficiency Monitors:Monitors every system of the enterprise for inefficiency in the processes by following it from start to finish. BPM program accurately pinpoints weakness and bottlenecks where customers might get frustrated and discontinue transactions and processes.
Workflow Software: Uses detailed maps of an existing processes and tries to streamline them by optimizing certain steps. BPM workflow software cannot suggest improvements to the process, only optimize it, so this software is only as good as the process itself.
Enterprise Application Integration Tools: A mixture of efficiency monitors, process and workflow management, EAI software is used to integrate legacy systems into new systems. This software can be used to map points for integrating old and new systems, optimizing their information-gathering characteristics and increasing the efficiency of system communications.
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F.A.Q about BPM - Business Process Management
What Are the Types of Business Process Management Software?
There are three basic kinds of BPM frameworks:
Horizontal frameworks.They deal with design and development of business processes. They are generally focused on technology and reuse.
Vertical BPM frameworks. This focuses on specific sets of coordinated tasks, using pre-built templates which can be easily deployed and configured.
Full-service BPM suites. They have five basic components: Process discovery and project scoping; Process modeling and design; Business rules engine; Workflow engine; Simulation and testing.
There are two types of BPM software as it pertains to deployment:
On-premise business process management (BPM). This has been the norm for most enterprises.
Software as a Service (SaaS). Advances in cloud computing have led to an increased interest in various “software-on-demand” offerings.
What are BPM Tools?
Business Process Management (BPM) tools are used for automating, measuring and optimizing business processes. BPM automation tools use workflow and collaboration to provide meaningful metrics to business leaders.
Misconceptions about BPM Tools. There’s a common misconception that BPM tools do not easily demonstrate their benefit to the organization. While the benefit from using BPM tools can be hard to quantify, it can be expressed more effectively in terms of business value.
Process Management Tools. Tools that allow process managers (those that are responsible for organizing the process or activity) to secure the resources needed to execute it, and measure the results of the activity, providing rewards or corrective feedback when necessary. Process manager tools also allows process managers to change and improve the process whenever possible.
Process Modeling Tools. Software tools that let managers or analysts create business process diagrams. Simple tools only support diagramming. Professional Process Modeling Tools store each model element in a database so that they can be reused on other diagrams or updated. Many business process improvement software supports simulation or code generation.