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Amazon Chime for Ryanair
Phase: Finished

Amazon Chime for Ryanair

Vendor verified

Additional information

The project has been delivered on schedule
The budget has not been exceeded
Functionality complies with task

Implementation details

Проблемы Problem Solving
  • No support for mobile and remote users
  • Separate communications channels
  • Poor communication and coordination among staff
Проблемы Business Objectives
  • Reduce Costs
  • Enhance Staff Productivity
  • Ensure Security and Business Continuity

About Product

Ryanair provides the lowest cost fares, delivers the most on-time arrivals, and carries more passengers than any other European airline.

"Ryanair is moving all of our audio, video and web conferencing to Amazon Chime. Reliable, on-time communication is as critical to Ryanair as our on-time flights. We operate over 2,000 flights every day, carrying over 150 million customers annually, connecting 37 countries. With Chime, meetings auto-call participants to start on time, allowing our operations teams in over 200 airports help maintain our industry leading punctuality (93% of Ryanair flights arrived on time in February, 2019). During our evaluation of Chime, we found the user training needs were minimal because the solution is so intuitive to use. We are also exploring the use of Chime video for recruitment, which will make it more convenient for candidates to join interviews remotely. Chime is helping improve our communications experience for our employees, which helps us continue to focus on the most important part of our business – our customers and offering them the lowest fares.", John Hurley, Chief Technology Officer - Ryanair

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