Additional information
Source: Web-site of vendorThe project has been delivered on schedule
The budget has not been exceeded
Functionality complies with task
Amazon EMR for Yelp community
Description
The Challenge
Yelp has established a loyal consumer following, due in large part to the fact that they are vigilant in protecting the user from shill or suspect content. Yelp uses an automated review filter to identify suspicious content and minimize exposure to the consumer. The site also features a wide range of other features that help people discover new businesses (lists, special offers, and events), and communicate with each other. Additionally, business owners and managers are able to set up free accounts to post special offers, upload photos, and message customers. The company has also been focused on developing mobile apps and was recently voted into the iTunes Apps Hall of Fame. Yelp apps are also available for Android, Blackberry, Windows 7, Palm Pre and WAP. Local search advertising makes up the majority of Yelp’s revenue stream. The search ads are colored light orange and clearly labeled “Sponsored Results.” Paying advertisers are not allowed to change or re-order their reviews.
Why Amazon Web Services Yelp originally depended upon giant RAIDs to store their logs, along with a single local instance of Hadoop. When Yelp made the move to Amazon Elastic MapReduce (Amazon EMR), they replaced the RAIDs with Amazon Simple Storage Service (Amazon S3) and immediately transferred all Hadoop jobs to Amazon Elastic MapReduce.
“We were running out of hard drive space and capacity on our Hadoop cluster,” says Yelp search and data-mining engineer Dave Marin. Yelp uses Amazon S3 to store daily logs and photos, generating around 1.2TB of logs per day. The company also uses Amazon EMR to power approximately 20 separate batch scripts, most of those processing the logs. Features powered by Amazon Elastic MapReduce include:
Yelp has established a loyal consumer following, due in large part to the fact that they are vigilant in protecting the user from shill or suspect content. Yelp uses an automated review filter to identify suspicious content and minimize exposure to the consumer. The site also features a wide range of other features that help people discover new businesses (lists, special offers, and events), and communicate with each other. Additionally, business owners and managers are able to set up free accounts to post special offers, upload photos, and message customers. The company has also been focused on developing mobile apps and was recently voted into the iTunes Apps Hall of Fame. Yelp apps are also available for Android, Blackberry, Windows 7, Palm Pre and WAP. Local search advertising makes up the majority of Yelp’s revenue stream. The search ads are colored light orange and clearly labeled “Sponsored Results.” Paying advertisers are not allowed to change or re-order their reviews.
Why Amazon Web Services Yelp originally depended upon giant RAIDs to store their logs, along with a single local instance of Hadoop. When Yelp made the move to Amazon Elastic MapReduce (Amazon EMR), they replaced the RAIDs with Amazon Simple Storage Service (Amazon S3) and immediately transferred all Hadoop jobs to Amazon Elastic MapReduce.
“We were running out of hard drive space and capacity on our Hadoop cluster,” says Yelp search and data-mining engineer Dave Marin. Yelp uses Amazon S3 to store daily logs and photos, generating around 1.2TB of logs per day. The company also uses Amazon EMR to power approximately 20 separate batch scripts, most of those processing the logs. Features powered by Amazon Elastic MapReduce include:
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- Review highlights
- Auto complete as you type on search
- Search spelling suggestions
- Top searches
- Ads
Details
Problems
Low quality of customer service
Total high cost of ownership of IT infrastructure (TCO)
Shortage of inhouse IT resources
High costs of routine operations
Low employee productivity
Low quality of customer support
Risk of lost access to data and IT systems
Business tasks
Reduce Costs
Enhance Staff Productivity
Ensure Security and Business Continuity
Improve Customer Service
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