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FRESHSALES CRM for Mystery Shopping
Phase: Finished

FRESHSALES CRM for Mystery Shopping

Vendor verified

Additional information

The project has been delivered on schedule
The budget has not been exceeded
Functionality complies with task

Implementation details

Проблемы Problem Solving
  • Decentralized IT systems
  • No unified email system
  • Low quality of customer service
  • High costs of routine operations
  • Failure to attract new customers
  • Customer retention
  • Low quality of customer support
Проблемы Business Objectives
  • Reduce Costs
  • Enhance Staff Productivity
  • Improve Customer Service
  • Increase Customer Base

About Product

“For the past several years, it's been difficult to get our sales team to use our clumsy, difficult to understand CRM (myself included). In less than an hour, I had all of our leads imported and the system figured out. It actually makes sales fun again.”

Julie Brant Simbro

Managing Partner

ACE Mystery Shopping

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