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Avaya Aura® Call Center Elite
2
Avaya Aura® Call Center Elite is The Most Widely Used Contact Center Solution in the World
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Avaya Aura® Communication Manager
2
Avaya Aura® Communication Manager software is the open, highly-reliable and extensible IP Telephony foundation on which Avaya delivers Unified Communications solutions to enterprises large and small. It delivers rich voice and video capabilities and provides for a resilient, distributed network of...
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Avaya Call Management System (CMS)
2
Avaya Call Management System (CMS) is an integrated analysis and reporting solution that keeps you in touch with virtually everything that’s going on in your contact center from evaluating the performance of a single agent or group of agents to managing a contact center with multiple locations...
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Avaya Aura® Experience Portal
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Avaya Aura® Experience Portal is an Omnichannel Customer Engagement with a Personal Touch
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Avaya Aura® Call Center Elite Multichannel
2
Avaya Aura® Call Center Elite Multichannel offers options for contact handling (voice, email, chat and SMS) allowing customers to be treated in an efficient manner and allow for greater business effectiveness.
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