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Amazon Alexa for Business

Amazon Alexa for Business

Amazon Alexa for Business is a service that enables organizations and employees to use Alexa to get more work done.

Features of product

Проблемы Problem Solving
  • High costs of routine operations
  • No support for mobile and remote users
  • Separate communications channels
Ценности Business Values
  • Enhance Staff Productivity
  • Ensure Security and Business Continuity
  • Reduce Costs

About Product

Alexa for Business is a service that enables organizations and employees to use Alexa to get more work done. With Alexa for Business, employees can use Alexa as their intelligent assistant to be more productive in meeting rooms, at their desks, and even with the Alexa devices they already have at home.


Alexa for Business lets your employees reserve meeting rooms and start conference calls using voice. With Alexa, there is no need to use remote controls, look up conference call information, and manually dial in to meetings. Employees can just say “Alexa, is this room free?” to find if the meeting room is available, or say, “Alexa, start my meeting” to start their meeting.

Alexa lets your employees be more productive throughout their day. Alexa can manage schedules, keep track of to-do list, and set reminders. Alexa can schedule 1:1 meetings between colleagues, move and cancel meetings, and dial into conference calls, so employees stay focused on important tasks whether at home, at work, or on the go.

Voice offers a more intuitive way to access business applications. With Alexa for Business, IT teams can build custom skills that add a voice interface to applications such as Salesforce, ServiceNow, or any of your custom apps and services. IT teams can provide rich, personalized voice experiences that redefine the way employees get work done. Custom skills can be selectively enabled in conference rooms or for employees to use on their personal devices.

Alexa for Business helps administrators provision and manage Alexa devices across the organization from a centralized console. With Alexa for Business, IT admins can easily provision multiple Alexa devices at the same time, and add them to the Alexa for Business account. Admins can also monitor device usage and device status from the Alexa for Business console and can setup CloudWatch alarms to be notified when devices are unplugged.

How it Works

Alexa for Business utilizes information about the devices, user accounts, and skills in your organization. When someone in your organization asks Alexa a question, Alexa uses this information to respond or perform the requested action. For example, when a user says “Alexa, start the meeting” in a conference room, Alexa uses the location of the device, the calendar information for the room, and the type of video conferencing equipment available, all stored in your Alexa for Business account, to start the meeting.

Features of users

Роли заинтересованных сотрудников Stakeholders Roles
  • Chief Information Officer
  • Chief Technical Officer
Признаки применимости Company requirements
  • Internet access is available for employees
  • Mobile users
Продающие истории Use Cases

Alexa in meeting rooms

Продающия история

Alexa for Business simplifies meeting room experiences for your employees. Alexa enables you to simplify day-to-day tasks, build a smarter workplace, and offer a differentiated employee experience. You can control conferencing systems, check room availability, and book rooms with just your voice. Read here.

Work flow chart