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Amazon Pinpoint

Amazon Pinpoint

Amazon Pinpoint - engage in meaningful conversations with your users using email, SMS, and mobile push

Features of product

Проблемы Pain points
  • Customer retention
  • Failure to attract new customers
  • Low quality of customer support
Ценности Business Values
  • Improve Customer Service
  • Increase Customer Base

About Product

Amazon Pinpoint makes it easy to engage your customers by tracking the ways in which they interact with your applications. You can then use this information to create segments based on customer attributes and behaviors, and to communicate with those customers using the channels they prefer, including email, SMS and mobile push. Once the customer conversation has begun, Amazon Pinpoint collects metrics that help you better understand the impact of your communications. You can use these insights to improve the effectiveness of your future campaigns. With Amazon Pinpoint, you pay only for what you use. There are no upfront contract negotiations, no fixed charges, and no minimum usage fees. Our competitive pricing model lets you start small and scale up as your needs increase.

Amazon Pinpoint Benefits

Powerful Application Analytics

Collect information about the users of your applications by integrating the AWS Mobile SDK into your application. Amazon Pinpoint will gather information about the ways in which your customers use your applications, as well as information about the devices they use, and any custom attributes that you define.

Global Reach

Send messages to customers using the communication channels they prefer. You can send email to prospective customers, and send push notifications directly to users of your mobile applications. You can also send text messages to customers in over 200 countries around the world, from Afghanistan to Zimbabwe.

Highly Reliable

Amazon Pinpoint runs on the highly reliable Amazon Web Services infrastructure. Multiple datacenters and redundant systems ensure the highest levels of availability.


Pay as you go, and pay only for what you use. There are no upfront fees, no fixed expenses, and no minimum charges. Target 1,000 customers, track 100 million app events, and send 1 million push notifications per month for free.

Features of users

Роли заинтересованных сотрудников Stakeholders Roles
  • Chief Information Officer
Признаки применимости Company requirements
  • Internet access is available for employees
  • GDPR Compliance
Продающие истории Use Cases

Creating an AI-powered marketing solution for sentiment analysis and engagement

Продающия история

In this blog post, we’ll demonstrate how your marketing department can use machine learning to understand social user sentiment and engage with users.