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Capsule CRM

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Capsule CRM

Pitch
Capsule CRM is the smart simple online CRM - build stronger customer relationships, make more sales and save time

Features of product

Проблемы Pain points
  • No automated business processes
  • No unified address book
  • No unified email system
  • High costs of routine operations
  • Customer retention
  • Low quality of customer support
  • Decentralized IT systems
  • Failure to attract new customers
  • Separate communications channels
Ценности Business Values
  • Reduce Costs
  • Increase Customer Base
  • Enhance Staff Productivity
  • Ensure Security and Business Continuity
  • Support Customers
Матрица сравнения с конкурентами Matrix of comparison with competitors
Описание

About Product

  • GET A COMPLETE VIEW OF YOUR BUSINESS - Store and manage all your business contacts in one place. All relationships, not just customers. Manage contacts, leads, customers, vendors and more.
  • MAKE SURE THINGS GET DONE - Create tasks and share with co-workers. Don’t miss that proposal deadline or customer call. If you have routine tasks, set them to repeat monthly or create a reusable process to match your business workflow.
  • EASY TO USE - Be up and running in minutes. Capsule was designed with usability in mind. We made it simple and intuitive to help you feel at home within minutes of signing up, leaving you with time to focus on tasks at hand.
  • EVERYONE ON THE SAME PAGE. Capture emails and attach notes, conversations, docs and files into a contact’s history so it’s easily available. Share a single view of a contact within your team.
  • WE'RE HERE FOR YOU- Choosing Capsule isn't just choosing the right tool, you're also joining a community. Our friendly expert support team are here for you every day, every step of the way.
  • MANAGE YOUR SALES PIPELINE AND CREATE REPORTS - Track bids, deals, proposals and other opportunities. See where your future income is coming from. Create reports and gain insight on your sales pipeline.
  • CUSTOMIZE CAPSULE - Customize Capsule by adding the data fields you need and define processes for your team to follow. Create custom categories using tags such as vendor, lead and customer.
  • CAPSULE MOBILE - Access your Capsule account wherever you go. Capsule for mobile gives you access to your contacts, tasks, opportunities, cases and more for both Android and iPhone.
Характеристики

Characteristics

CRM Type

Operational

Data location

On-premise;Subscription

Functionality

Sales Management;Marketing Management;Customer Service Management

Application Type

Web-interface

System customization
Security and administration
Customer base
Customers document flow
Omnicanal communications

Social networks

Business Process Management