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Microsoft Dynamics 365

Microsoft Dynamics 365

Pitch
Microsoft Dynamics 365 is unified CRM and ERP capabilities —modern, intelligent cloud applications that help move your business forward.

Features of product

Проблемы Pain points
  • Decentralized IT systems
  • High costs
  • Low quality of customer support
  • Customer retention
  • Failure to attract new customers
  • HR management
  • Training and evaluating of employees
  • Recruiting
  • Low employee productivity
  • Employee retention
  • High costs of routine operations
Ценности Business Values
  • Reduce Costs
  • Enhance Staff Productivity
  • Improve Customer Service
Описание

About Product

Dynamics 365 for Sales

Empower sellers with insights to personalize relationships, predict customer needs, and increase sales.

Dynamics 365 for Retail

Create personalized shopping experiences that unify digital, in-store, and back office operations.

Dynamics 365 for Customer Service

Exceed customer expectations across self and assisted support with empowered agents that deliver personalized experiences.

Dynamics 365 for Field Service

Serve customers better through proactive maintenance, predictive scheduling, and first-time fix.

Dynamics 365 for Project Service Automation

Deliver customer projects on-time, within budget, and become a trusted advisor.

Dynamics 365 for Finance and Operations

Modernize your business operations across finance, manufacturing, and supply chain to drive new growth.

Dynamics 365 for Talent

Attract the right people and seamlessly onboard, engage, and grow your talent.

Adobe Marketing Cloud

Deliver personalized experiences throughout your marketing and sales engagements at scale with Dynamics 365 and Adobe.

Dynamics 365 for Marketing

Increase demand by automating tasks from multi-channel campaigns to events with an application built on the same platform as Dynamics 365 for Sales.