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Microsoft DYNAMICS CRM
Microsoft DYNAMICS CRM
3.2
Customer Relationship Management (CRM) is a system for managing a company’s interactions with current and future customers. It often involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support. CRM can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty.
Business Objectives
Ensure Security and Business Continuity
Enhance Staff Productivity
Support Customers
Reduce Costs
Improve Customer Service
Pain points
Low quality of customer service
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Categories
Software Application Software CRM - Customer Relationship Management Contact Center
Software Application Software CRM - Customer Relationship Management Sales
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