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SugarCRM collects every bit of critical information across sales, service and marketing. It easily integrates with any application.

Features of product

Проблемы Problem Solving
  • Customer retention
  • Failure to attract new customers
  • High costs of routine operations
  • Low quality of customer service
  • Low quality of customer support
  • No automated business processes
Ценности Business Values
  • Improve Customer Service
  • Increase Customer Base
  • Reduce Costs
Матрица сравнения с конкурентами Matrix of comparison with competitors

About Product


Optimize Every Sales Engagement

Maximize your sales productivity. Increase win rates in your sales pipeline with personalized dashboards and personal productivity tools. Get rich customer insight and collaborative selling tools.

Customer Service

Deliver Exceptional Support

Provide exceptional service and support by using Sugar for rapid customer insight and real-time collaboration. Understand and meet customer needs, whether from a help desk, a call center, or a social media community.


Deliver Personalized Marketing

Attract more prospects and create more opportunities with less effort. Engage with your customers at an individual level through relevant, actionable insights. Optimize future marketing efforts by clearly capturing and understanding the return on your marketing spend.

Mobile CRM

Empower your Mobile Workforce

SugarCRM Mobile puts your customer information at your fingertips no matter where you are. With SugarCRM Mobile’s native apps for popular phones and tablets, you’ll have the details you need for a productive customer engagement.


CRM Industry's Most Flexible Platform

Sugar delivers the flexibility, agility, and simplicity to make it your own. Run your Sugar anywhere you want -- hosted and managed by SugarCRM or by one of our partners in the cloud or deploy on a public cloud or on-premise. Automate complex business processes. Rapidly develop and deliver a solution that is custom-built for your organization.



Collaborative CRM
Website Integration

API;Web forms;Landing

Mobile Version
Customer Service
Contact Center N/A
Sales Management
Email Marketing
Contact Management N/A
Lead Segmentation and Automated Nurture