4 VendorsBlog
Login
We pay for content
SugarCRM

Add to comparison

SugarCRM

Pitch
SugarCRM is an innovative and affordable CRM Deliver amazing customer experiences with Sugar Sugar is a complete CRM platform that collects every bit of critical information across sales, service and marketing. It easily integrates with any application. And Sugar gives you a personalized user experience that works seamlessly on the devices you use every day.

Features of product

Проблемы Pain points
  • No automated business processes
  • High costs of routine operations
  • Customer retention
  • Low quality of customer service
  • Low quality of customer support
  • Failure to attract new customers
Ценности Business Values
  • Reduce Costs
  • Increase Customer Base
  • Improve Customer Service
Матрица сравнения с конкурентами Matrix of comparison with competitors
Описание

About Product

Sales

Optimize Every Sales Engagement

Maximize your sales productivity. Increase win rates in your sales pipeline with personalized dashboards and personal productivity tools. Get rich customer insight and collaborative selling tools.

 

Customer Service

Deliver Exceptional Support

Provide exceptional service and support by using Sugar for rapid customer insight and real-time collaboration. Understand and meet customer needs, whether from a help desk, a call center, or a social media community.

 

 

Marketing

Deliver Personalized Marketing

Attract more prospects and create more opportunities with less effort. Engage with your customers at an individual level through relevant, actionable insights. Optimize future marketing efforts by clearly capturing and understanding the return on your marketing spend.

 

 

Mobile CRM

Empower your Mobile Workforce

SugarCRM Mobile puts your customer information at your fingertips no matter where you are. With SugarCRM Mobile’s native apps for popular phones and tablets, you’ll have the details you need for a productive customer engagement.

 

 

Platform

CRM Industry's Most Flexible Platform

Sugar delivers the flexibility, agility, and simplicity to make it your own. Run your Sugar anywhere you want -- hosted and managed by SugarCRM or by one of our partners in the cloud or deploy on a public cloud or on-premise. Automate complex business processes. Rapidly develop and deliver a solution that is custom-built for your organization.

Характеристики

Characteristics

CRM Type

Operational;Analytical

Data location

On-demand

Functionality

Sales Management;Marketing Management;Customer Service Management

Application Type

Desktop application;Mobile application

System customization
Security and administration
Customer base
Customers document flow
Omnicanal communications

Chat;E-mail

Business Process Management