CellMining provides Mobile Network Operators with a unique toolset for optimizing user experience and network performance based on real-time metrics of subscriber data. The company’s ground-breaking Subscriber Network Analytics technology monitors subscriber experience data, identifies usage patterns, and reconstructs entire call and communication flows for individuals and business customer groups. CellMining has pioneered the integration of SON (Self-Optimizing Networks) with CEM (Customer Experience Management), to provide mobile operators with a world-class solution to optimize their networks for subscriber experience excellence.
Our Behavior-Based SON™ solution helps wireless network operators to achieve superior network performance KPIs, saving on operational and engineering costs, and reducing subscriber churn.
Our Subscriber Experience Hub provides unparalleled insights into the real-life network quality of experience, calibrated for different subscriber profiles, locations, handset types, roads, business groups, roamers and more.