Cofense PhisMe for multinational imaging and optical manufacturer

Background. Phishing attacks continue to spike year after year. Recognizing their employees were vulnerable to phishing attacks, a multinational manufacturer of imaging and optical products with more than 18,000 employees in the EMEA region concluded it was only a matter of time before a phishing attack would cause serious damage. Security Challenges. Phishing is successful because it baits users to open tainted emails that often bypass stringent technology layers to reach the user’s inbox. Employees can be too busy, distracted or trusting to give much thought to possible risks. “There’s always a way to penetrate the organization, or use an employee to get access because, for employees, security is not normally their area of expertise,” says the Information Security Manager at the global manufacturer. “If they see an email, they may not be able to recognize it as legitimate or malicious.” The company decided to strengthen its phishing defenses since most of its efforts to raise awareness about phishing through video and classroom presentations so far had proven unsatisfactory, the company turned to Cofense to help strengthen their anti-phishing programs. “The whole concept of phishing as a service just struck us as genius.” Conclusion. The client’s ability to catch phishing emails has vastly improved since implementing Cofense PhishMe and Cofense Reporter. According to the client, Cofense’s technical support has remained accessible and responsive throughout the adoption process. “They give results in a couple of hours and they’re very nice people – all of them.” The client notes that compared with other vendors getting support from Cofense is definitely easier. Based on that success, and the technology’s tangible results. The Information Security Manager says he’d have no qualms about recommending Cofense to his peers. When anyone asks him how to deal with phishing, his answer is simple: “Buy Cofense.”