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Cisco CTM and Cisco ONS 15454 for Kyivstar JSC
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According to its results, the company demonstrates better quality and productivity than on the average in the region and in the world.\r\n\r\nKyivstar has achieved big success thanks to investment into development of its own fiber-optic network which is an important link in the traffic exchange between Europe and Asia, and it is a reliable partner of Ukrainians in the connection with the other countries of the world. The company provides roaming services in 195 countries on 5 continents.\r\n\r\nFor more than 25 years of operation on the territory of Ukraine Kyivstar has been developing the technical infrastructure of telecom-market and has been faithfully performing its obligations to the country and the society. For many years the company has been the largest taxpayer to the state budget of Ukraine among the companies in the sector of transport and communications, as well as one of the best employers and most socially responsible business entities.\r\n\r\nKyivstar was the first company to provide the best telecommunications services of European markets for Ukrainian subscribers. For instance, in 1998 the company was the first to suggest SMS service to subscribers, and in 2000 – was the first to start providing access to Internet by WAP. After that Kyivstar was the first to massively introduce packet tariff plans with no charge for minutes and to cancel megabyte billing of Internet in the most of the tariff plans.\r\n\r\nThe company was the first among telecommunications operators of Ukraine to fully upgrade switched network to prepare for high-speed mobile data transmission technologies. In Kyivstar's network, MSC Server Blade Cluster, unique equipment for Ukraine, is installed. It is new-generation switchers that support technologies from 2.5G to LTE. In 2012 the process of base stations' equipment replacement for a full transition to IP architecture was started.\r\n\r\nKyivstar's team amounts to around 4,000 professionals working all over Ukraine. A system of continuing education and professional development, encouragement and protection of employees has been created in the company:\r\n\r\n<ul><li>Every year more than 50% of employees upgrade their skills at various courses and trainings organized by the company;</li><li> 40% of employees use flexible work schedule; when needed, any employee can work remotely through "Virtual Office" system.</li></ul>\r\nThe company's care about employees' health is an essential part of the social package. Kyivstar's workers can get medical service in more than 1,000 clinics, health institutions and pharmacies in 99 Ukrainian cities.\r\n\r\n<span style=\"font-weight: bold;\">Information on the ownership structure of PJSC “Kyivstar”</span>\r\nThe sole shareholder of PJSC “Kyivstar” is the international telecom group of companies <span style=\"font-weight: bold;\">VEON</span>, the headquarters of which is located in the Kingdom of the Netherlands. VEON shares are traded on the stock exchanges of the USA and the European Union, and among the owners of the shares there are thousands of people, including large investment funds of the USA, Great Britain, Italy, such as Exor NV, Shah Capital, Prosperity Capital, Kopernik Global Investors, etc. No shareholder has a majority stake and does not have a decisive influence on the activities of the VEON group and, accordingly, on the activities of Kyivstar.\r\nIn February 2022, the VEON Group excluded persons who have been subject to EU sanctions from the Board of Directors, their financial assets are frozen, and they themselves do not take any part in or have any influence on the management of the VEON Group. The group also decided to withdraw from the russian market and on May 30, 2023, reported on the completion of all legal formalities and procedures related to this initiative.\r\nPJSC “Kyivstar” is managed by the President (a citizen of Ukraine) and the Supervisory Board of Kyivstar PJSC, which includes citizens of Ukraine, the United States, the European Union and Turkey. 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Today, Cisco dominates the Internet Protocol (IP) -based network equipment segment, and also manufactures cybersecurity, video conferencing systems, and other network equipment and software. In addition, Cisco offers a number of cloud services. Cisco's primary customers are large enterprises and telecommunications service providers, but the company also sells products aimed at small businesses and the public sector. </span>\r\n\r\n<span lang=\"en\">Cisco offers products and services in four categories. The company's infrastructure platforms generate more than half of its revenue. This includes switching devices, routing devices, wireless communications, and data processing solutions. Applications that account for over 10% of revenue are primarily software related to networking and data processing platforms. </span>\r\n\r\n<span lang=\"en\">Applications include collaboration tools (unified communications, Cisco TelePresence video conferencing) as well as AppDynamics and Internet of Things software. The cybersecurity product category generates more than 5% of the company's revenue and includes network security, email security, identity and access, advanced threat protection, and unified exposure management products. In addition, Cisco offers consulting services. </span>\r\n\r\n<span lang=\"en\">Cisco's total revenue in fiscal 2020 was nearly $ 50 billion. The company is expanding its research and development (R&D) investments in areas such as the cloud platform, remote collaboration platform, analytics and telecommunications technologies.</span>","companyTypes":[],"products":{},"vendoredProductsCount":29,"suppliedProductsCount":29,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":7,"vendorImplementationsCount":42,"vendorPartnersCount":0,"supplierPartnersCount":125,"b4r":0,"categories":{},"companyUrl":"https://www.cisco.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Cisco","keywords":"Index, networking, Cisco, company, Russell, 1000, June, Average","description":"<span lang=\"en\">Cisco Systems is a global manufacturer of network equipment: routers, switches and servers, as well as software for data transmission on the Internet and corporate networks. 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Cisco Transport Manager simplifies provisioning and network management and reduces overall costs by providing operators with:<br />● Single system to manage optical networks: Increases productivity by simplifying complex provisioning tasks of optical network elements<br />● Single repository for network information: Supports configuration, fault, performance, and security management to capture network information such as resources, alarms, and performance data<br />● Integration with operations support system (OSS): Foundation for northbound EMS-to-network management system (NMS) interfaces, with gateway options for CORBA, compliant with TMF 814 standard, Simple Network Management Protocol (SNMP), and direct SQL database access<br />Features and Benefits<br />Cisco Transport Manager increases user productivity through a powerful GUI-based management system that simplifies complex provisioning tasks. The Cisco Transport Manager northbound interfaces accelerate integration into the operations support system’s customer environment. <br /><br />","shortDescription":"Enhance Network Security and Service Continuity with Cisco Transport Manager (CTM)","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":7,"sellingCount":7,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Cisco Transport Manager (CTM)","keywords":"","description":"Cisco Transport Manager is an intelligent, multitechnology, carrier-class element management system (EMS) for optical networks designed following the TMF MTNM principles. Cisco Transport Manager simplifies provisioning and network management and reduces overal","og:title":"Cisco Transport Manager (CTM)","og:description":"Cisco Transport Manager is an intelligent, multitechnology, carrier-class element management system (EMS) for optical networks designed following the TMF MTNM principles. Cisco Transport Manager simplifies provisioning and network management and reduces overal"},"eventUrl":"","translationId":4765,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":57,"title":"Engineering Applications","alias":"engineering-applications","description":"Specific segmentations of <span style=\"font-weight: bold;\">Engineering Applications</span> include software packages, such as 2D CAD, 3D CAD, engineering analysis, project software and services, collaborative engineering software, and asset information management. These tools are used not only for asset creation but also to manage data and information throughout the lifecycle of physical assets in both infrastructure and industry. Application of optimization techniques in engineering provides as-built information to owners for operations and maintenance requirements, as well as a document for any modifications to the facility.<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">Computer-aided design (CAD)</span> is the use of computers (or workstations) to aid in the creation, modification, analysis, or optimization of a design. CAD software is used to increase the productivity of the designer, improve the quality of design, improve communications through documentation, and to create a database for manufacturing. Computer engineering and intelligent systems output is often in the form of electronic files for print, machining, or other manufacturing operations. \r\nIts use in designing electronic systems is known as electronic design automation (EDA). Application of CAD in mechanical engineering is known as mechanical design automation (MDA) or computer-aided drafting (CAD), which includes the process of creating a technical drawing with the use of computer software.\r\nCAD software for mechanical design uses either vector-based graphics to depict the objects of traditional drafting, or may also produce raster graphics showing the overall appearance of designed objects. However, it involves more than just shapes. As in the manual drafting of technical and engineering drawings, the output of CAD must convey information, such as materials, processes, dimensions, and tolerances, according to application-specific conventions.\r\nCAD is an important industrial art extensively used in many engineering applications, including automotive, shipbuilding, and aerospace industries, industrial and architectural design, electrical engineering app, prosthetics, environmental engineering applications, and many more. \r\nEngineering apps and software are: 2D layout and CAD software, 3D design and visualization systems, Pre-engineering and FEED applications, Engineering information management systems, Asset lifecycle information management systems, Asset performance management systems, P&ID and piping layout design, 3D laser scanning and point cloud modeling, 3D augmented reality simulation systems, 3D virtual reality simulation based on other technologies (photometry, etc.), 3D virtual simulation for operator training, Electrical Engineering applications and HVAC design, Engineering analysis tools, Civil engineering design packages, Fabrication and construction management systems, Software implementation services, Software maintenance & support services, Software as a service including deployment (Cloud, subscription, etc.), Collaborative software for engineering workflows, Associated databases and interfaces.","materialsDescription":"<h1 class=\"align-center\">2D and 3D CAD software</h1>\r\n<p class=\"align-left\">General-purpose CAD software includes a wide range of 2D and 3D software. Before delving into the more specific types of CAD software, it’s important to understand the difference between 2D and 3D CAD and the various industries that leverage them.</p>\r\n<p class=\"align-left\">2D CAD software offers a platform to design in two dimensions. Since 2D CAD does not allow for the creation of perspectives or scale, it is often used for drawing, sketching and drafting conceptual designs. 2D CAD is often used for floor plan development, building permit drawing and building inspection planning. Since it is mainly used as a tool for conceptual design, it is also a great starting point for most 3D designs. This gives users a basic overview of dimension and scale before they move on to 3D design. 2D CAD typically runs at a significantly lower price since it does not provide the same scale of tools and breadth of features.</p>\r\n<p class=\"align-left\">3D CAD provides a platform for designing 3D objects. The main feature of this type of CAD software is 3D solid modeling. This lets designers create objects with length, width and height, allowing more accurate scaling and visualization. With this feature, users can push and pull surfaces and manipulate designs to adjust measurements. Once the 3D design is to your liking, you can transfer it to a 3D rendering software and place the designs in fully realized 3D landscapes.</p>\r\n<h1 class=\"align-center\">BIM software</h1>\r\n<p class=\"align-left\">One of the more specific types of 3D CAD software is building information modeling software, also known as BIM software. BIM software is intended to aid in the design and construction of buildings specifically. BIM software provides users with the ability to break down building parts and see how they fit into a single finalized structure. Users can isolate walls, columns, windows, doors, etc., and alter the design. Engineers, architect, and manufacturers are just some of the professionals that use BIM software on a regular basis.</p>\r\n<h1 class=\"align-center\">Civil engineering design software</h1>\r\n<p class=\"align-left\">Civil engineering design software allows users to design 3D models of municipal buildings and structures. This includes tools for railway modeling, highway design and city infrastructure planning. Similar to BIM, civil engineering design software helps in every stage of the design process by breaking it down to drafting, designing and visualizing the final product. Best app for civil engineering also helps designers determine building costs. Civil engineering design software is perfect for engineers working in public and civil departments including transportation, structural and geotech.</p>\r\n<h1 class=\"align-center\">3D printing software</h1>\r\n<p class=\"align-left\">3D printing software facilitates the printing of real-life 3D objects. When users design an object, it can bу translated into a 3D printing software. The software then relays instructions on how to print that design to an actual 3D printer. The 3D printing software sends instructions to just print out certain parts of an object, or it can print out the entirety of an object. Some CAD software doubles as 3D printing software so you can seamlessly produce actual 3D objects all from one platform. 3D printing software can be used by manufacturers and architects to build machine or building parts. This greatly reduces production costs, as manufacturers no longer need offsite locations for manufacturing. It also gives companies a rapid test drive to see how a product would look if it were mass produced.</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Engineering_Applications.png"},{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called "at home customer services" or "at home customer support."\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed. </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4766,"logo":false,"scheme":false,"title":"Cisco ONS 15454 Series","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"alias":"cisco-ons-15454-series","companyTypes":[],"description":"For over a decade, service providers and enterprises alike have relied on Cisco for metro, regional, long haul, and data center optical transport networks. These networks transport huge quantities of data at high rates over great distances, providing the foundation for all WANs.\r\n<span style=\"font-weight: bold;\">Get fourth-generation innovation</span><br />\r\nCisco ROADM innovation continues into its fourth generation with the first Single Module ROADM. It combines multidegree wavelength switching functionality with optical amplification and spectrum analysis in a single slot line card.<br />\r\n<span style=\"font-weight: bold;\">Utilize new features</span><br />\r\nAlong with advanced features, the 15454 provides wavelength switched optical network functionality. This embeds optical layer intelligence directly into network elements to support wavelength-on-demand services and dynamic restoration.<br />\r\n<span style=\"font-weight: bold;\">Gain flexible aggregation</span><br />\r\nCisco optical transport aggregation solutions integrate packet, SONET, and OTN aggregation and switching into the DWDM transport platform. Customers will enjoy efficient wavelength fill and tight communication among network layers.<br />\r\n<span style=\"font-weight: bold;\">Streamline operations</span><br />\r\nSelected on a per card basis, a mix of Layer 1 services, time division multiplexing (TDM), and packet switching technologies can be deployed where needed. Meet customer and network requirements while simplifying operations. <br />\r\n<span style=\"font-weight: bold;\">Scale to 100 Gb and beyond</span><br />\r\nCisco leads the optical transport industry as it moves toward coherent technology for DWDM transport of 100 Gb services. Powered by nLight Silicon, Cisco coherent technology will scale to even greater densities and higher bit rates.","shortDescription":"Cisco ONS 15454 Series Multiservice Transport Platforms","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":7,"sellingCount":10,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Cisco ONS 15454 Series","keywords":"","description":"For over a decade, service providers and enterprises alike have relied on Cisco for metro, regional, long haul, and data center optical transport networks. These networks transport huge quantities of data at high rates over great distances, providing the found","og:title":"Cisco ONS 15454 Series","og:description":"For over a decade, service providers and enterprises alike have relied on Cisco for metro, regional, long haul, and data center optical transport networks. These networks transport huge quantities of data at high rates over great distances, providing the found"},"eventUrl":"","translationId":4767,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":852,"title":"Network security","alias":"network-security","description":" Network security consists of the policies and practices adopted to prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources. Network security involves the authorization of access to data in a network, which is controlled by the network administrator. Users choose or are assigned an ID and password or other authenticating information that allows them access to information and programs within their authority. Network security covers a variety of computer networks, both public and private, that are used in everyday jobs; conducting transactions and communications among businesses, government agencies and individuals. Networks can be private, such as within a company, and others which might be open to public access. Network security is involved in organizations, enterprises, and other types of institutions. It does as its title explains: it secures the network, as well as protecting and overseeing operations being done. The most common and simple way of protecting a network resource is by assigning it a unique name and a corresponding password.\r\nNetwork security starts with authentication, commonly with a username and a password. Since this requires just one detail authenticating the user name — i.e., the password—this is sometimes termed one-factor authentication. With two-factor authentication, something the user 'has' is also used (e.g., a security token or 'dongle', an ATM card, or a mobile phone); and with three-factor authentication, something the user 'is' is also used (e.g., a fingerprint or retinal scan).\r\nOnce authenticated, a firewall enforces access policies such as what services are allowed to be accessed by the network users. Though effective to prevent unauthorized access, this component may fail to check potentially harmful content such as computer worms or Trojans being transmitted over the network. Anti-virus software or an intrusion prevention system (IPS) help detect and inhibit the action of such malware. An anomaly-based intrusion detection system may also monitor the network like wireshark traffic and may be logged for audit purposes and for later high-level analysis. Newer systems combining unsupervised machine learning with full network traffic analysis can detect active network attackers from malicious insiders or targeted external attackers that have compromised a user machine or account.\r\nCommunication between two hosts using a network may be encrypted to maintain privacy.\r\nHoneypots, essentially decoy network-accessible resources, may be deployed in a network as surveillance and early-warning tools, as the honeypots are not normally accessed for legitimate purposes. Techniques used by the attackers that attempt to compromise these decoy resources are studied during and after an attack to keep an eye on new exploitation techniques. Such analysis may be used to further tighten security of the actual network being protected by the honeypot. A honeypot can also direct an attacker's attention away from legitimate servers. A honeypot encourages attackers to spend their time and energy on the decoy server while distracting their attention from the data on the real server. Similar to a honeypot, a honeynet is a network set up with intentional vulnerabilities. Its purpose is also to invite attacks so that the attacker's methods can be studied and that information can be used to increase network security. A honeynet typically contains one or more honeypots.","materialsDescription":" <span style=\"font-weight: bold;\">What is Network Security?</span>\r\nNetwork security is any action an organization takes to prevent malicious use or accidental damage to the network’s private data, its users, or their devices. The goal of network security is to keep the network running and safe for all legitimate users.\r\nBecause there are so many ways that a network can be vulnerable, network security involves a broad range of practices. These include:\r\n<ul><li><span style=\"font-weight: bold;\">Deploying active devices:</span> Using software to block malicious programs from entering, or running within, the network. Blocking users from sending or receiving suspicious-looking emails. Blocking unauthorized use of the network. Also, stopping the network's users accessing websites that are known to be dangerous.</li><li><span style=\"font-weight: bold;\">Deploying passive devices:</span> For instance, using devices and software that report unauthorized intrusions into the network, or suspicious activity by authorized users.</li><li><span style=\"font-weight: bold;\">Using preventative devices:</span> Devices that help identify potential security holes, so that network staff can fix them.</li><li><span style=\"font-weight: bold;\">Ensuring users follow safe practices:</span> Even if the software and hardware are set up to be secure, the actions of users can create security holes. Network security staff is responsible for educating members of the organization about how they can stay safe from potential threats.</li></ul>\r\n<span style=\"font-weight: bold;\">Why is Network Security Important?</span>\r\nUnless it’s properly secured, any network is vulnerable to malicious use and accidental damage. Hackers, disgruntled employees, or poor security practices within the organization can leave private data exposed, including trade secrets and customers’ private details.\r\nLosing confidential research, for example, can potentially cost an organization millions of dollars by taking away competitive advantages it paid to gain. While hackers stealing customers’ details and selling them to be used in fraud, it creates negative publicity and public mistrust of the organization.\r\nThe majority of common attacks against networks are designed to gain access to information, by spying on the communications and data of users, rather than to damage the network itself.\r\nBut attackers can do more than steal data. They may be able to damage users’ devices or manipulate systems to gain physical access to facilities. This leaves the organization’s property and members at risk of harm.\r\nCompetent network security procedures keep data secure and block vulnerable systems from outside interference. This allows the network’s users to remain safe and focus on achieving the organization’s goals.\r\n<span style=\"font-weight: bold;\">Why Do I Need Formal Education to Run a Computer Network?</span>\r\nEven the initial setup of security systems can be difficult for those unfamiliar with the field. A comprehensive security system is made of many pieces, each of which needs specialized knowledge.\r\nBeyond setup, each aspect of security is constantly evolving. New technology creates new opportunities for accidental security leaks, while hackers take advantage of holes in security to do damage as soon as they find them. Whoever is in charge of the network’s security needs to be able to understand the technical news and changes as they happen, so they can implement safety strategies right away.\r\nProperly securing your network using the latest information on vulnerabilities helps minimize the risk that attacks will succeed. Security Week reported that 44% of breaches in 2014 came from exploits that were 2-4 years old.\r\nUnfortunately, many of the technical aspects of network security are beyond those who make hiring decisions. So, the best way an organization can be sure that their network security personnel are able to properly manage the threats is to hire staff with the appropriate qualifications.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Network_security.png"},{"id":548,"title":"Web security - Appliance","alias":"web-security-appliance","description":"A security appliance is any form of server appliance that is designed to protect computer networks from unwanted traffic. Types of network security appliance:\r\n<span style=\"font-weight: bold;\">Active devices</span> block unwanted traffic. Examples of such devices are firewalls, anti-virus scanning devices, and content filtering devices. For instance, if you want to make sure that you do not get pointless spam and other unnecessary issues, installing an active device might be a great idea. Active devices include anti-virus scanning devices, which will automatically scan throughout the network to ensure that no virus exists within the protected network. Then, there are web filtering appliances as well as firewalls, the purpose of both of which is to ensure that only useful content and traffic flows through the network and all pointless or harmful data is filtered.\r\n<span style=\"font-weight: bold;\">Passive devices detect and report on unwanted traffic.</span> A common example is intrusion detection appliances, which are installed in order to determine whether the network has been compromised in any way. These devices usually work in the background at all times.\r\n<span style=\"font-weight: bold;\">Preventative devices</span> scan networks and identify potential security problems (such as penetration testing and vulnerability assessment appliances). These devices are usually designed to 'prevent' damage to the network by identifying problems in advance. Common examples include devices that employ penetration testing as well as those devices which carry out vulnerability assessment on networks.\r\n<span style=\"font-weight: bold;\">Unified Threat Management (UTM)</span> combines features together into one system, such as some firewalls, content filtering, web caching etc. UTM devices are designed to provide users with a one-stop solution to all of their network needs and internet security appliances. As the name clearly suggests, these devices provide the features of all of the other network devices and condense them into one. These devices are designed to provide a number of different network security options in one package, hence providing networks with a simple solution. Rather than installing four different devices, users can easily install one and be done with it. The market of UTM devices has exceeded the billion dollar mark already, which just goes to show how popular these devices have become amongst network users.\r\nOne of the most popular and accessible types of web security appliance tools is the hardware <span style=\"font-weight: bold;\">keylogger.</span> This device is placed covertly between the case and keyboard with an output for the computer case and input for the keyboard. As hardware standards have changed over time, a USB hardware keylogger provides access on many devices.\r\nThe <span style=\"font-weight: bold;\">web proxy appliance</span> is basically hardware you use to manage user web access. More to the point, it's the type of device that handles the blocking or controlling of suspicious programs. It's typically placed in between network users and the worldwide web; ergo, it's most popular application is serving as a central control hub over employee Internet use by corporations and enterprises. It's the in-between gateway that serves as a termination point of sorts for online communications within a network and is capable of applying a multitude of rule-based limitations on Internet traffic, web content, and requests before they even end up with end users.\r\nAnother commonly used hardware tool is the <span style=\"font-weight: bold;\">wireless antenna.</span> These can be used to surveil a wide variety of wireless communications, including local cellular and internet service networks. More mechanical and general devices may include lockpicks or portable probes and hijack chips for compromising electronic devices through the physical circuit.\r\n<span style=\"font-weight: bold;\">Secure web gateway appliances</span> are solutions to prevent advanced threats, block unauthorized access to systems or websites, stop malware, and monitor real-time activity across websites accessed by users within the institution. Software and cloud-based platforms now perform this function as well.","materialsDescription":"<h1 class=\"align-center\"> What are the top Network Security Appliance brands?</h1>\r\n<span style=\"font-weight: bold;\">Blue Coat Systems,</span> Sunnyvale, Calif.-based Blue Coat has been part of security powerhouse Symantec since 2016.\r\n<span style=\"font-weight: bold;\">F5 Networks,</span> the Seattle-based network application delivery vendor, sold about $17.6 million in network security appliances through the channel in the second quarter, NPD said.\r\n<span style=\"font-weight: bold;\">SonicWall.</span>Firewall power player SonicWall sold about $23.5 million in network security appliances through the channel in the second quarter, according to NPD.\r\n<span style=\"font-weight: bold;\">Fortinet,</span> Sunnyvale, Calif., security software vendor Fortinet sold about $24.4 million in network security appliances through the channel in the second quarter, NPD said.\r\n<span style=\"font-weight: bold;\">Cisco Systems,</span> Cisco Systems was the quarter's growth champion, posting $77.2 million in network security appliance sales through the channel in the period, beating the previous year’s quarterly total of $62.3 million by about 24 percent, according to NPD.\r\n<span style=\"font-weight: bold;\">Palo Alto Networks.</span> With $94.2 million in network security appliance sales in the quarter, Palo Alto Networks was the best-selling network security appliance brand of the second quarter, according to NPD.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_security_Appliance.png"},{"id":513,"title":"Networking","alias":"networking","description":" Networking hardware, also known as network equipment or computer networking devices, are electronic devices which are required for communication and interaction between devices on a computer network. Specifically, they mediate data transmission in a computer network. Units which are the last receiver or generate data are called hosts or data terminal equipment.\r\nNetworking devices may include gateways, routers, network bridges, modems, wireless access points, networking cables, line drivers, switches, hubs, and repeaters; and may also include hybrid network devices such as multilayer switches, protocol converters, bridge routers, proxy servers, firewalls, network address translators, multiplexers, network interface controllers, wireless network interface controllers, ISDN terminal adapters and other related hardware.\r\nThe most common kind of networking hardware today is a copper-based Ethernet adapter which is a standard inclusion on most modern computer systems. Wireless networking has become increasingly popular, especially for portable and handheld devices.\r\nOther networking hardware used in computers includes data center equipment (such as file servers, database servers and storage areas), network services (such as DNS, DHCP, email, etc.) as well as devices which assure content delivery.\r\nTaking a wider view, mobile phones, tablet computers and devices associated with the internet of things may also be considered networking hardware. As technology advances and IP-based networks are integrated into building infrastructure and household utilities, network hardware will become an ambiguous term owing to the vastly increasing number of network capable endpoints.","materialsDescription":" <span style=\"font-weight: bold;\">What is network equipment?</span>\r\nNetwork equipment - devices necessary for the operation of a computer network, for example: a router, switch, hub, patch panel, etc. You can distinguish between active and passive network equipment.\r\n<span style=\"font-weight: bold;\">What is an active network equipment?</span>\r\nActive networking equipment is equipment followed by some “smart” feature. That is, a router, switch (switch), etc. are active network equipment.\r\n<span style=\"font-weight: bold;\">What is passive network equipment?</span>\r\nPassive network equipment - equipment not endowed with "intellectual" features. For example - cable system: cable (coaxial and twisted pair (UTP/STP)), plug / socket (RG58, RJ45, RJ11, GG45), repeater (repeater), patch panel, hub (hub), balun (balun) for coaxial cables (RG-58), etc. Also, passive equipment can include mounting cabinets and racks, telecommunication cabinets.\r\n<span style=\"font-weight: bold;\">What are the main network components?</span>\r\nThe main components of the network are workstations, servers, transmission media (cables) and network equipment.\r\n<span style=\"font-weight: bold;\">What are workstations?</span>\r\nWorkstations are network computers where network users implement application tasks.\r\n<span style=\"font-weight: bold;\">What are network servers?</span>\r\nNetwork servers - hardware and software systems that perform the functions of controlling the distribution of network shared resources. A server can be any computer connected to the network on which the resources used by other devices on the local network are located. As the server hardware, fairly powerful computers are used.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Networking.png"},{"id":172,"title":"WLAN - wireless network","alias":"wlan-wireless-network","description":"Unified Communications (UC) is a marketing buzzword describing the integration of real-time, enterprise, communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including web connected electronic interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not necessarily a single product, but a set of products that provides a consistent unified user-interface and user-experience across multiple devices and media-types.\r\n\r\nIn its broadest sense, UC can encompass all forms of communications that are exchanged via a network to include other forms of communications such as Internet Protocol Television (IPTV) and digital signage Communications as they become an integrated part of the network communications deployment and may be directed as one-to-one communications or broadcast communications from one to many.\r\n\r\nUC allows an individual to send a message on one medium, and receive the same communication on another medium. For example, one can receive a voicemail message and choose to access it through e-mail or a cell phone. If the sender is online according to the presence information and currently accepts calls, the response can be sent immediately through text chat or video call. Otherwise, it may be sent as a non-real-time message that can be accessed through a variety of media.\r\n\r\nSource: https://en.wikipedia.org/wiki/Unified_communications","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/WLAN_-_wireless_network.png"},{"id":475,"title":"Network Management - Hardware","alias":"network-management-hardware","description":" Your business is much more than just a machine that dispenses products or services in exchange for money. It’s akin to a living and breathing thing. Just as with the human body, in business, all the parts are interconnected and work together to move things forward.\r\nIf a company’s management is the brain, then its employees are the muscles. Muscles don’t work without the oxygen carried to them by the blood. Blood doesn’t pump through the body without the heart and circulatory system.\r\nData moves through your network like blood through veins, delivering vital information to employees who need it to do their jobs. In a business sense, the digital network is the heart and circulatory system. Without a properly functioning network, the entire business collapses. That’s why keeping networks healthy is vitally important. Just as keeping the heart healthy is critical to living a healthy life, a healthy network is a key to a thriving business. It starts with network management.\r\nNetwork management is hardware with a broad range of functions including activities, methods, procedures and the use of tools to administrate, operate, and reliably maintain computer network systems.\r\nStrictly speaking, network Management does not include terminal equipment (PCs, workstations, printers, etc.). Rather, it concerns the reliability, efficiency and capacity/capabilities of data transfer channels.","materialsDescription":" <span style=\"font-weight: bold;\">What Is Network Management?</span>\r\nNetwork management refers to the processes, tools, and applications used to administer, operate and maintain network infrastructure. Performance management and fault analysis also fall into the category of network management. To put it simply, network management is the process of keeping your network healthy, which keeps your business healthy.\r\n<span style=\"font-weight: bold;\">What Are the Components of Network Management?</span>\r\nThe definition of network management is often broad, as network management involves several different components. Here are some of the terms you’ll often hear when network management or network management software is talked about:\r\n<ul><li>Network administration</li><li>Network maintenance</li><li>Network operation</li><li>Network provisioning</li><li>Network security</li></ul>\r\n<span style=\"font-weight: bold;\">Why Is Network Management so Important When It Comes to Network Infrastructure?</span>\r\nThe whole point of network management is to keep the network infrastructure running smoothly and efficiently. Network management helps you:\r\n<ul><li><span style=\"font-style: italic;\">Avoid costly network disruptions.</span> Network downtime can be very costly. In fact, industry research shows the cost can be up to $5,600 per minute or more than $300K per hour. Network disruptions take more than just a financial toll. They also have a negative impact on customer relationships. Slow and unresponsive corporate networks make it harder for employees to serve customers. And customers who feel underserved could be quick to leave.</li><li><span style=\"font-style: italic;\">Improve IT productivity.</span> By monitoring every aspect of the network, an effective network management system does many jobs at once. This frees up IT staff to focus on other things.</li><li><span style=\"font-style: italic;\">Improve network security.</span> With a focus on network management, it’s easy to identify and respond to threats before they propagate and impact end-users. Network management also aims to ensure regulatory and compliance requirements are met.</li><li><span style=\"font-style: italic;\">Gain a holistic view of network performance.</span> Network management gives you a complete view of how your network is performing. It enables you to identify issues and fix them quickly.</li></ul>\r\n<span style=\"font-weight: bold;\">What Are the Challenges of Maintaining Effective Network Management and Network Infrastructure?</span>\r\nNetwork infrastructures can be complex. Because of that complexity, maintaining effective network management is difficult. Advances in technology and the cloud have increased user expectations for faster network speeds and network availability. On top of that, security threats are becoming ever more advanced, varied and numerous. And if you have a large network, it incorporates several devices, systems, and tools that all need to work together seamlessly. As your network scales and your company grows, new potential points of failure are introduced. Increased costs also come into play.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Network_Management_Hardware__1_.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":217,"title":"Ukraine","name":"UKR"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":7,"title":"Improve Customer Service"},{"id":8,"title":"Reduce Production Timelines"},{"id":10,"title":"Ensure Compliance"},{"id":252,"title":"Increase Customer Base"},{"id":262,"title":"Support Customers"},{"id":263,"title":"Develop Sales Channels"},{"id":307,"title":"Enhance Competitive Ability"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":175,"title":"Aging IT infrastructure"},{"id":177,"title":"Decentralized IT systems"},{"id":340,"title":"Low quality of customer service"},{"id":354,"title":"Low bandwidth data channels"},{"id":400,"title":"High costs"}]}},"categories":[{"id":57,"title":"Engineering Applications","alias":"engineering-applications","description":"Specific segmentations of <span style=\"font-weight: bold;\">Engineering Applications</span> include software packages, such as 2D CAD, 3D CAD, engineering analysis, project software and services, collaborative engineering software, and asset information management. These tools are used not only for asset creation but also to manage data and information throughout the lifecycle of physical assets in both infrastructure and industry. Application of optimization techniques in engineering provides as-built information to owners for operations and maintenance requirements, as well as a document for any modifications to the facility.<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">Computer-aided design (CAD)</span> is the use of computers (or workstations) to aid in the creation, modification, analysis, or optimization of a design. CAD software is used to increase the productivity of the designer, improve the quality of design, improve communications through documentation, and to create a database for manufacturing. Computer engineering and intelligent systems output is often in the form of electronic files for print, machining, or other manufacturing operations. \r\nIts use in designing electronic systems is known as electronic design automation (EDA). Application of CAD in mechanical engineering is known as mechanical design automation (MDA) or computer-aided drafting (CAD), which includes the process of creating a technical drawing with the use of computer software.\r\nCAD software for mechanical design uses either vector-based graphics to depict the objects of traditional drafting, or may also produce raster graphics showing the overall appearance of designed objects. However, it involves more than just shapes. As in the manual drafting of technical and engineering drawings, the output of CAD must convey information, such as materials, processes, dimensions, and tolerances, according to application-specific conventions.\r\nCAD is an important industrial art extensively used in many engineering applications, including automotive, shipbuilding, and aerospace industries, industrial and architectural design, electrical engineering app, prosthetics, environmental engineering applications, and many more. \r\nEngineering apps and software are: 2D layout and CAD software, 3D design and visualization systems, Pre-engineering and FEED applications, Engineering information management systems, Asset lifecycle information management systems, Asset performance management systems, P&ID and piping layout design, 3D laser scanning and point cloud modeling, 3D augmented reality simulation systems, 3D virtual reality simulation based on other technologies (photometry, etc.), 3D virtual simulation for operator training, Electrical Engineering applications and HVAC design, Engineering analysis tools, Civil engineering design packages, Fabrication and construction management systems, Software implementation services, Software maintenance & support services, Software as a service including deployment (Cloud, subscription, etc.), Collaborative software for engineering workflows, Associated databases and interfaces.","materialsDescription":"<h1 class=\"align-center\">2D and 3D CAD software</h1>\r\n<p class=\"align-left\">General-purpose CAD software includes a wide range of 2D and 3D software. Before delving into the more specific types of CAD software, it’s important to understand the difference between 2D and 3D CAD and the various industries that leverage them.</p>\r\n<p class=\"align-left\">2D CAD software offers a platform to design in two dimensions. Since 2D CAD does not allow for the creation of perspectives or scale, it is often used for drawing, sketching and drafting conceptual designs. 2D CAD is often used for floor plan development, building permit drawing and building inspection planning. Since it is mainly used as a tool for conceptual design, it is also a great starting point for most 3D designs. This gives users a basic overview of dimension and scale before they move on to 3D design. 2D CAD typically runs at a significantly lower price since it does not provide the same scale of tools and breadth of features.</p>\r\n<p class=\"align-left\">3D CAD provides a platform for designing 3D objects. The main feature of this type of CAD software is 3D solid modeling. This lets designers create objects with length, width and height, allowing more accurate scaling and visualization. With this feature, users can push and pull surfaces and manipulate designs to adjust measurements. Once the 3D design is to your liking, you can transfer it to a 3D rendering software and place the designs in fully realized 3D landscapes.</p>\r\n<h1 class=\"align-center\">BIM software</h1>\r\n<p class=\"align-left\">One of the more specific types of 3D CAD software is building information modeling software, also known as BIM software. BIM software is intended to aid in the design and construction of buildings specifically. BIM software provides users with the ability to break down building parts and see how they fit into a single finalized structure. Users can isolate walls, columns, windows, doors, etc., and alter the design. Engineers, architect, and manufacturers are just some of the professionals that use BIM software on a regular basis.</p>\r\n<h1 class=\"align-center\">Civil engineering design software</h1>\r\n<p class=\"align-left\">Civil engineering design software allows users to design 3D models of municipal buildings and structures. This includes tools for railway modeling, highway design and city infrastructure planning. Similar to BIM, civil engineering design software helps in every stage of the design process by breaking it down to drafting, designing and visualizing the final product. Best app for civil engineering also helps designers determine building costs. Civil engineering design software is perfect for engineers working in public and civil departments including transportation, structural and geotech.</p>\r\n<h1 class=\"align-center\">3D printing software</h1>\r\n<p class=\"align-left\">3D printing software facilitates the printing of real-life 3D objects. When users design an object, it can bу translated into a 3D printing software. The software then relays instructions on how to print that design to an actual 3D printer. The 3D printing software sends instructions to just print out certain parts of an object, or it can print out the entirety of an object. Some CAD software doubles as 3D printing software so you can seamlessly produce actual 3D objects all from one platform. 3D printing software can be used by manufacturers and architects to build machine or building parts. This greatly reduces production costs, as manufacturers no longer need offsite locations for manufacturing. It also gives companies a rapid test drive to see how a product would look if it were mass produced.</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Engineering_Applications.png"},{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called "at home customer services" or "at home customer support."\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed. </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png"},{"id":852,"title":"Network security","alias":"network-security","description":" Network security consists of the policies and practices adopted to prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources. Network security involves the authorization of access to data in a network, which is controlled by the network administrator. Users choose or are assigned an ID and password or other authenticating information that allows them access to information and programs within their authority. Network security covers a variety of computer networks, both public and private, that are used in everyday jobs; conducting transactions and communications among businesses, government agencies and individuals. Networks can be private, such as within a company, and others which might be open to public access. Network security is involved in organizations, enterprises, and other types of institutions. It does as its title explains: it secures the network, as well as protecting and overseeing operations being done. The most common and simple way of protecting a network resource is by assigning it a unique name and a corresponding password.\r\nNetwork security starts with authentication, commonly with a username and a password. Since this requires just one detail authenticating the user name — i.e., the password—this is sometimes termed one-factor authentication. With two-factor authentication, something the user 'has' is also used (e.g., a security token or 'dongle', an ATM card, or a mobile phone); and with three-factor authentication, something the user 'is' is also used (e.g., a fingerprint or retinal scan).\r\nOnce authenticated, a firewall enforces access policies such as what services are allowed to be accessed by the network users. Though effective to prevent unauthorized access, this component may fail to check potentially harmful content such as computer worms or Trojans being transmitted over the network. Anti-virus software or an intrusion prevention system (IPS) help detect and inhibit the action of such malware. An anomaly-based intrusion detection system may also monitor the network like wireshark traffic and may be logged for audit purposes and for later high-level analysis. Newer systems combining unsupervised machine learning with full network traffic analysis can detect active network attackers from malicious insiders or targeted external attackers that have compromised a user machine or account.\r\nCommunication between two hosts using a network may be encrypted to maintain privacy.\r\nHoneypots, essentially decoy network-accessible resources, may be deployed in a network as surveillance and early-warning tools, as the honeypots are not normally accessed for legitimate purposes. Techniques used by the attackers that attempt to compromise these decoy resources are studied during and after an attack to keep an eye on new exploitation techniques. Such analysis may be used to further tighten security of the actual network being protected by the honeypot. A honeypot can also direct an attacker's attention away from legitimate servers. A honeypot encourages attackers to spend their time and energy on the decoy server while distracting their attention from the data on the real server. Similar to a honeypot, a honeynet is a network set up with intentional vulnerabilities. Its purpose is also to invite attacks so that the attacker's methods can be studied and that information can be used to increase network security. A honeynet typically contains one or more honeypots.","materialsDescription":" <span style=\"font-weight: bold;\">What is Network Security?</span>\r\nNetwork security is any action an organization takes to prevent malicious use or accidental damage to the network’s private data, its users, or their devices. The goal of network security is to keep the network running and safe for all legitimate users.\r\nBecause there are so many ways that a network can be vulnerable, network security involves a broad range of practices. These include:\r\n<ul><li><span style=\"font-weight: bold;\">Deploying active devices:</span> Using software to block malicious programs from entering, or running within, the network. Blocking users from sending or receiving suspicious-looking emails. Blocking unauthorized use of the network. Also, stopping the network's users accessing websites that are known to be dangerous.</li><li><span style=\"font-weight: bold;\">Deploying passive devices:</span> For instance, using devices and software that report unauthorized intrusions into the network, or suspicious activity by authorized users.</li><li><span style=\"font-weight: bold;\">Using preventative devices:</span> Devices that help identify potential security holes, so that network staff can fix them.</li><li><span style=\"font-weight: bold;\">Ensuring users follow safe practices:</span> Even if the software and hardware are set up to be secure, the actions of users can create security holes. Network security staff is responsible for educating members of the organization about how they can stay safe from potential threats.</li></ul>\r\n<span style=\"font-weight: bold;\">Why is Network Security Important?</span>\r\nUnless it’s properly secured, any network is vulnerable to malicious use and accidental damage. Hackers, disgruntled employees, or poor security practices within the organization can leave private data exposed, including trade secrets and customers’ private details.\r\nLosing confidential research, for example, can potentially cost an organization millions of dollars by taking away competitive advantages it paid to gain. While hackers stealing customers’ details and selling them to be used in fraud, it creates negative publicity and public mistrust of the organization.\r\nThe majority of common attacks against networks are designed to gain access to information, by spying on the communications and data of users, rather than to damage the network itself.\r\nBut attackers can do more than steal data. They may be able to damage users’ devices or manipulate systems to gain physical access to facilities. This leaves the organization’s property and members at risk of harm.\r\nCompetent network security procedures keep data secure and block vulnerable systems from outside interference. This allows the network’s users to remain safe and focus on achieving the organization’s goals.\r\n<span style=\"font-weight: bold;\">Why Do I Need Formal Education to Run a Computer Network?</span>\r\nEven the initial setup of security systems can be difficult for those unfamiliar with the field. A comprehensive security system is made of many pieces, each of which needs specialized knowledge.\r\nBeyond setup, each aspect of security is constantly evolving. New technology creates new opportunities for accidental security leaks, while hackers take advantage of holes in security to do damage as soon as they find them. Whoever is in charge of the network’s security needs to be able to understand the technical news and changes as they happen, so they can implement safety strategies right away.\r\nProperly securing your network using the latest information on vulnerabilities helps minimize the risk that attacks will succeed. Security Week reported that 44% of breaches in 2014 came from exploits that were 2-4 years old.\r\nUnfortunately, many of the technical aspects of network security are beyond those who make hiring decisions. So, the best way an organization can be sure that their network security personnel are able to properly manage the threats is to hire staff with the appropriate qualifications.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Network_security.png"},{"id":548,"title":"Web security - Appliance","alias":"web-security-appliance","description":"A security appliance is any form of server appliance that is designed to protect computer networks from unwanted traffic. Types of network security appliance:\r\n<span style=\"font-weight: bold;\">Active devices</span> block unwanted traffic. Examples of such devices are firewalls, anti-virus scanning devices, and content filtering devices. For instance, if you want to make sure that you do not get pointless spam and other unnecessary issues, installing an active device might be a great idea. Active devices include anti-virus scanning devices, which will automatically scan throughout the network to ensure that no virus exists within the protected network. Then, there are web filtering appliances as well as firewalls, the purpose of both of which is to ensure that only useful content and traffic flows through the network and all pointless or harmful data is filtered.\r\n<span style=\"font-weight: bold;\">Passive devices detect and report on unwanted traffic.</span> A common example is intrusion detection appliances, which are installed in order to determine whether the network has been compromised in any way. These devices usually work in the background at all times.\r\n<span style=\"font-weight: bold;\">Preventative devices</span> scan networks and identify potential security problems (such as penetration testing and vulnerability assessment appliances). These devices are usually designed to 'prevent' damage to the network by identifying problems in advance. Common examples include devices that employ penetration testing as well as those devices which carry out vulnerability assessment on networks.\r\n<span style=\"font-weight: bold;\">Unified Threat Management (UTM)</span> combines features together into one system, such as some firewalls, content filtering, web caching etc. UTM devices are designed to provide users with a one-stop solution to all of their network needs and internet security appliances. As the name clearly suggests, these devices provide the features of all of the other network devices and condense them into one. These devices are designed to provide a number of different network security options in one package, hence providing networks with a simple solution. Rather than installing four different devices, users can easily install one and be done with it. The market of UTM devices has exceeded the billion dollar mark already, which just goes to show how popular these devices have become amongst network users.\r\nOne of the most popular and accessible types of web security appliance tools is the hardware <span style=\"font-weight: bold;\">keylogger.</span> This device is placed covertly between the case and keyboard with an output for the computer case and input for the keyboard. As hardware standards have changed over time, a USB hardware keylogger provides access on many devices.\r\nThe <span style=\"font-weight: bold;\">web proxy appliance</span> is basically hardware you use to manage user web access. More to the point, it's the type of device that handles the blocking or controlling of suspicious programs. It's typically placed in between network users and the worldwide web; ergo, it's most popular application is serving as a central control hub over employee Internet use by corporations and enterprises. It's the in-between gateway that serves as a termination point of sorts for online communications within a network and is capable of applying a multitude of rule-based limitations on Internet traffic, web content, and requests before they even end up with end users.\r\nAnother commonly used hardware tool is the <span style=\"font-weight: bold;\">wireless antenna.</span> These can be used to surveil a wide variety of wireless communications, including local cellular and internet service networks. More mechanical and general devices may include lockpicks or portable probes and hijack chips for compromising electronic devices through the physical circuit.\r\n<span style=\"font-weight: bold;\">Secure web gateway appliances</span> are solutions to prevent advanced threats, block unauthorized access to systems or websites, stop malware, and monitor real-time activity across websites accessed by users within the institution. Software and cloud-based platforms now perform this function as well.","materialsDescription":"<h1 class=\"align-center\"> What are the top Network Security Appliance brands?</h1>\r\n<span style=\"font-weight: bold;\">Blue Coat Systems,</span> Sunnyvale, Calif.-based Blue Coat has been part of security powerhouse Symantec since 2016.\r\n<span style=\"font-weight: bold;\">F5 Networks,</span> the Seattle-based network application delivery vendor, sold about $17.6 million in network security appliances through the channel in the second quarter, NPD said.\r\n<span style=\"font-weight: bold;\">SonicWall.</span>Firewall power player SonicWall sold about $23.5 million in network security appliances through the channel in the second quarter, according to NPD.\r\n<span style=\"font-weight: bold;\">Fortinet,</span> Sunnyvale, Calif., security software vendor Fortinet sold about $24.4 million in network security appliances through the channel in the second quarter, NPD said.\r\n<span style=\"font-weight: bold;\">Cisco Systems,</span> Cisco Systems was the quarter's growth champion, posting $77.2 million in network security appliance sales through the channel in the period, beating the previous year’s quarterly total of $62.3 million by about 24 percent, according to NPD.\r\n<span style=\"font-weight: bold;\">Palo Alto Networks.</span> With $94.2 million in network security appliance sales in the quarter, Palo Alto Networks was the best-selling network security appliance brand of the second quarter, according to NPD.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_security_Appliance.png"},{"id":513,"title":"Networking","alias":"networking","description":" Networking hardware, also known as network equipment or computer networking devices, are electronic devices which are required for communication and interaction between devices on a computer network. Specifically, they mediate data transmission in a computer network. Units which are the last receiver or generate data are called hosts or data terminal equipment.\r\nNetworking devices may include gateways, routers, network bridges, modems, wireless access points, networking cables, line drivers, switches, hubs, and repeaters; and may also include hybrid network devices such as multilayer switches, protocol converters, bridge routers, proxy servers, firewalls, network address translators, multiplexers, network interface controllers, wireless network interface controllers, ISDN terminal adapters and other related hardware.\r\nThe most common kind of networking hardware today is a copper-based Ethernet adapter which is a standard inclusion on most modern computer systems. Wireless networking has become increasingly popular, especially for portable and handheld devices.\r\nOther networking hardware used in computers includes data center equipment (such as file servers, database servers and storage areas), network services (such as DNS, DHCP, email, etc.) as well as devices which assure content delivery.\r\nTaking a wider view, mobile phones, tablet computers and devices associated with the internet of things may also be considered networking hardware. As technology advances and IP-based networks are integrated into building infrastructure and household utilities, network hardware will become an ambiguous term owing to the vastly increasing number of network capable endpoints.","materialsDescription":" <span style=\"font-weight: bold;\">What is network equipment?</span>\r\nNetwork equipment - devices necessary for the operation of a computer network, for example: a router, switch, hub, patch panel, etc. You can distinguish between active and passive network equipment.\r\n<span style=\"font-weight: bold;\">What is an active network equipment?</span>\r\nActive networking equipment is equipment followed by some “smart” feature. That is, a router, switch (switch), etc. are active network equipment.\r\n<span style=\"font-weight: bold;\">What is passive network equipment?</span>\r\nPassive network equipment - equipment not endowed with "intellectual" features. For example - cable system: cable (coaxial and twisted pair (UTP/STP)), plug / socket (RG58, RJ45, RJ11, GG45), repeater (repeater), patch panel, hub (hub), balun (balun) for coaxial cables (RG-58), etc. Also, passive equipment can include mounting cabinets and racks, telecommunication cabinets.\r\n<span style=\"font-weight: bold;\">What are the main network components?</span>\r\nThe main components of the network are workstations, servers, transmission media (cables) and network equipment.\r\n<span style=\"font-weight: bold;\">What are workstations?</span>\r\nWorkstations are network computers where network users implement application tasks.\r\n<span style=\"font-weight: bold;\">What are network servers?</span>\r\nNetwork servers - hardware and software systems that perform the functions of controlling the distribution of network shared resources. A server can be any computer connected to the network on which the resources used by other devices on the local network are located. As the server hardware, fairly powerful computers are used.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Networking.png"},{"id":172,"title":"WLAN - wireless network","alias":"wlan-wireless-network","description":"Unified Communications (UC) is a marketing buzzword describing the integration of real-time, enterprise, communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including web connected electronic interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not necessarily a single product, but a set of products that provides a consistent unified user-interface and user-experience across multiple devices and media-types.\r\n\r\nIn its broadest sense, UC can encompass all forms of communications that are exchanged via a network to include other forms of communications such as Internet Protocol Television (IPTV) and digital signage Communications as they become an integrated part of the network communications deployment and may be directed as one-to-one communications or broadcast communications from one to many.\r\n\r\nUC allows an individual to send a message on one medium, and receive the same communication on another medium. For example, one can receive a voicemail message and choose to access it through e-mail or a cell phone. If the sender is online according to the presence information and currently accepts calls, the response can be sent immediately through text chat or video call. Otherwise, it may be sent as a non-real-time message that can be accessed through a variety of media.\r\n\r\nSource: https://en.wikipedia.org/wiki/Unified_communications","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/WLAN_-_wireless_network.png"},{"id":475,"title":"Network Management - Hardware","alias":"network-management-hardware","description":" Your business is much more than just a machine that dispenses products or services in exchange for money. It’s akin to a living and breathing thing. Just as with the human body, in business, all the parts are interconnected and work together to move things forward.\r\nIf a company’s management is the brain, then its employees are the muscles. Muscles don’t work without the oxygen carried to them by the blood. Blood doesn’t pump through the body without the heart and circulatory system.\r\nData moves through your network like blood through veins, delivering vital information to employees who need it to do their jobs. In a business sense, the digital network is the heart and circulatory system. Without a properly functioning network, the entire business collapses. That’s why keeping networks healthy is vitally important. Just as keeping the heart healthy is critical to living a healthy life, a healthy network is a key to a thriving business. It starts with network management.\r\nNetwork management is hardware with a broad range of functions including activities, methods, procedures and the use of tools to administrate, operate, and reliably maintain computer network systems.\r\nStrictly speaking, network Management does not include terminal equipment (PCs, workstations, printers, etc.). Rather, it concerns the reliability, efficiency and capacity/capabilities of data transfer channels.","materialsDescription":" <span style=\"font-weight: bold;\">What Is Network Management?</span>\r\nNetwork management refers to the processes, tools, and applications used to administer, operate and maintain network infrastructure. Performance management and fault analysis also fall into the category of network management. To put it simply, network management is the process of keeping your network healthy, which keeps your business healthy.\r\n<span style=\"font-weight: bold;\">What Are the Components of Network Management?</span>\r\nThe definition of network management is often broad, as network management involves several different components. Here are some of the terms you’ll often hear when network management or network management software is talked about:\r\n<ul><li>Network administration</li><li>Network maintenance</li><li>Network operation</li><li>Network provisioning</li><li>Network security</li></ul>\r\n<span style=\"font-weight: bold;\">Why Is Network Management so Important When It Comes to Network Infrastructure?</span>\r\nThe whole point of network management is to keep the network infrastructure running smoothly and efficiently. Network management helps you:\r\n<ul><li><span style=\"font-style: italic;\">Avoid costly network disruptions.</span> Network downtime can be very costly. In fact, industry research shows the cost can be up to $5,600 per minute or more than $300K per hour. Network disruptions take more than just a financial toll. They also have a negative impact on customer relationships. Slow and unresponsive corporate networks make it harder for employees to serve customers. And customers who feel underserved could be quick to leave.</li><li><span style=\"font-style: italic;\">Improve IT productivity.</span> By monitoring every aspect of the network, an effective network management system does many jobs at once. This frees up IT staff to focus on other things.</li><li><span style=\"font-style: italic;\">Improve network security.</span> With a focus on network management, it’s easy to identify and respond to threats before they propagate and impact end-users. Network management also aims to ensure regulatory and compliance requirements are met.</li><li><span style=\"font-style: italic;\">Gain a holistic view of network performance.</span> Network management gives you a complete view of how your network is performing. It enables you to identify issues and fix them quickly.</li></ul>\r\n<span style=\"font-weight: bold;\">What Are the Challenges of Maintaining Effective Network Management and Network Infrastructure?</span>\r\nNetwork infrastructures can be complex. Because of that complexity, maintaining effective network management is difficult. Advances in technology and the cloud have increased user expectations for faster network speeds and network availability. On top of that, security threats are becoming ever more advanced, varied and numerous. And if you have a large network, it incorporates several devices, systems, and tools that all need to work together seamlessly. As your network scales and your company grows, new potential points of failure are introduced. Increased costs also come into play.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Network_Management_Hardware__1_.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"http://snt.ua/about_us/company/68618.ua.php","title":"Supplier's web site"}},"comments":[],"referencesCount":0}},"aliases":{"1":["cisco-ctm-and-cisco-ons-15454-for-kyivstar-jsc"]},"links":{"first":"http://apis.roi4cio.com/api/implementations?page=1","last":"http://apis.roi4cio.com/api/implementations?page=1","prev":null,"next":null},"meta":{"current_page":1,"from":1,"last_page":1,"path":"http://apis.roi4cio.com/api/implementations","per_page":20,"to":1,"total":1},"loading":false,"error":null},"agreements":{"agreementById":{},"ids":{},"links":{},"meta":{},"loading":false,"error":null},"comparison":{"loading":false,"error":false,"templatesById":{},"comparisonByTemplateId":{},"products":[],"selectedTemplateId":null},"presentation":{"type":null,"company":{},"products":[],"partners":[],"formData":{},"dataLoading":false,"dataError":false,"loading":false,"error":false},"catalogsGlobal":{"subMenuItemTitle":""}}
