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{{no-translation}}
Sorting
From A to Z
Add deployment
Deployments found:
8
Business Studio for a transport and logistics company
…
-
Description is not ready yet
...
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MIG
…
ProNET
…
CommVault Simpana for software development outsourcing company
…
Commvault
Description is not ready yet
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Ciklum
…
CommVault Simpana
…
ProNET
…
Categories
Data Protection and Recovery Software
…
DIRECTUM for a hydropower company
…
DIRECTUM
Description is not ready yet
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Ukrhydroproject
…
DIRECTUM
…
ProNET
…
Categories
ECM - Enterprise Content Management
…
Directum for railway logistics center
…
DIRECTUM
Description is not ready yet
...
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Ukrainian Railways
…
DIRECTUM
…
ProNET
…
Categories
ECM - Enterprise Content Management
…
DIRECTUM for the national operator of the grain market of Ukraine
…
DIRECTUM
Description is not ready yet
...
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GPZKU
…
DIRECTUM
…
ProNET
…
Categories
ECM - Enterprise Content Management
…
SkyNET for the National Civil Service Agency
…
-
Description is not ready yet
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The National Agency of Ukraine for Civil Service
…
ProNET
…
Zabbix PM for a financial institution
…
ProNET
Description is not ready yet
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PVBKI (The First All-Ukrainian Bureau of Credit Histories)
…
Zabbix PM by ProNET
…
ProNET
…
Categories
ITSM - IT Service Management
…
Zabbix PM for Industrial and Construction Group "Kovalskaya"
…
ProNET
Description is not ready yet
...
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KOVALSKA Industrial-Construction Group
…
Zabbix PM by ProNET
…
ProNET
…
Categories
ITSM - IT Service Management
…
1
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Recently, Data Protection and Recovery Software market are disrupted by innovative technologies such as server virtualization, disk-based backup, and cloud services where emerging players are playing an important role. Tier one players such as IBM, Hewlett Packard Enterprise, EMC Corporation, Symantec Corporation and Microsoft Corporation are also moving towards these technologies through partnerships and acquisitions.\r\nThe major factor driving data protection and recovery software market is the high adoption of cloud-based services and technologies. Many organizations are moving towards the cloud to reduce their operational expenses and to provide real-time access to their employees. However, increased usage of the cloud has increased the risk of data loss and data theft and unauthorized access to confidential information, which increases the demand for data protection and recovery solution suites.","materialsDescription":" \r\n<span style=\"font-weight: bold; \">What is Data recovery?</span>\r\nData recovery is a process of salvaging (retrieving) inaccessible, lost, corrupted, damaged or formatted data from secondary storage, removable media or files, when the data stored in them cannot be accessed in a normal way. The data is most often salvaged from storage media such as internal or external hard disk drives (HDDs), solid-state drives (SSDs), USB flash drives, magnetic tapes, CDs, DVDs, RAID subsystems, and other electronic devices. Recovery may be required due to physical damage to the storage devices or logical damage to the file system that prevents it from being mounted by the host operating system (OS).\r\nThe most common data recovery scenario involves an operating system failure, malfunction of a storage device, logical failure of storage devices, accidental damage or deletion, etc. (typically, on a single-drive, single-partition, single-OS system), in which case the ultimate goal is simply to copy all important files from the damaged media to another new drive. This can be easily accomplished using a Live CD or DVD by booting directly from a ROM instead of the corrupted drive in question. Many Live CDs or DVDs provide a means to mount the system drive and backup drives or removable media, and to move the files from the system drive to the backup media with a file manager or optical disc authoring software. Such cases can often be mitigated by disk partitioning and consistently storing valuable data files (or copies of them) on a different partition from the replaceable OS system files.\r\nAnother scenario involves a drive-level failure, such as a compromised file system or drive partition, or a hard disk drive failure. In any of these cases, the data is not easily read from the media devices. Depending on the situation, solutions involve repairing the logical file system, partition table or master boot record, or updating the firmware or drive recovery techniques ranging from software-based recovery of corrupted data, hardware- and software-based recovery of damaged service areas (also known as the hard disk drive's "firmware"), to hardware replacement on a physically damaged drive which allows for extraction of data to a new drive. If a drive recovery is necessary, the drive itself has typically failed permanently, and the focus is rather on a one-time recovery, salvaging whatever data can be read.\r\nIn a third scenario, files have been accidentally "deleted" from a storage medium by the users. Typically, the contents of deleted files are not removed immediately from the physical drive; instead, references to them in the directory structure are removed, and thereafter space the deleted data occupy is made available for later data overwriting. In the mind of end users, deleted files cannot be discoverable through a standard file manager, but the deleted data still technically exists on the physical drive. In the meantime, the original file contents remain, often in a number of disconnected fragments, and may be recoverable if not overwritten by other data files.\r\nThe term "data recovery" is also used in the context of forensic applications or espionage, where data which have been encrypted or hidden, rather than damaged, are recovered. Sometimes data present in the computer gets encrypted or hidden due to reasons like virus attack which can only be recovered by some computer forensic experts.\r\n<span style=\"font-weight: bold;\">What is a backup?</span>\r\nA backup, or data backup, or the process of backing up, refers to the copying into an archive file of computer data that is already in secondary storage—so that it may be used to restore the original after a data loss event. The verb form is "back up" (a phrasal verb), whereas the noun and adjective form is "backup".\r\nBackups have two distinct purposes. 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Such cases can often be mitigated by disk partitioning and consistently storing valuable data files (or copies of them) on a different partition from the replaceable OS system files.\r\nAnother scenario involves a drive-level failure, such as a compromised file system or drive partition, or a hard disk drive failure. In any of these cases, the data is not easily read from the media devices. Depending on the situation, solutions involve repairing the logical file system, partition table or master boot record, or updating the firmware or drive recovery techniques ranging from software-based recovery of corrupted data, hardware- and software-based recovery of damaged service areas (also known as the hard disk drive's "firmware"), to hardware replacement on a physically damaged drive which allows for extraction of data to a new drive. If a drive recovery is necessary, the drive itself has typically failed permanently, and the focus is rather on a one-time recovery, salvaging whatever data can be read.\r\nIn a third scenario, files have been accidentally "deleted" from a storage medium by the users. Typically, the contents of deleted files are not removed immediately from the physical drive; instead, references to them in the directory structure are removed, and thereafter space the deleted data occupy is made available for later data overwriting. In the mind of end users, deleted files cannot be discoverable through a standard file manager, but the deleted data still technically exists on the physical drive. In the meantime, the original file contents remain, often in a number of disconnected fragments, and may be recoverable if not overwritten by other data files.\r\nThe term "data recovery" is also used in the context of forensic applications or espionage, where data which have been encrypted or hidden, rather than damaged, are recovered. Sometimes data present in the computer gets encrypted or hidden due to reasons like virus attack which can only be recovered by some computer forensic experts.\r\n<span style=\"font-weight: bold;\">What is a backup?</span>\r\nA backup, or data backup, or the process of backing up, refers to the copying into an archive file of computer data that is already in secondary storage—so that it may be used to restore the original after a data loss event. The verb form is "back up" (a phrasal verb), whereas the noun and adjective form is "backup".\r\nBackups have two distinct purposes. The primary purpose is to recover data after its loss, be it by data deletion or corruption. Data loss can be a common experience of computer users; a 2008 survey found that 66% of respondents had lost files on their home PC. The secondary purpose of backups is to recover data from an earlier time, according to a user-defined data retention policy, typically configured within a backup application for how long copies of data are required. Though backups represent a simple form of disaster recovery and should be part of any disaster recovery plan, backups by themselves should not be considered a complete disaster recovery plan. One reason for this is that not all backup systems are able to reconstitute a computer system or other complex configuration such as a computer cluster, active directory server, or database server by simply restoring data from a backup.\r\nSince a backup system contains at least one copy of all data considered worth saving, the data storage requirements can be significant. Organizing this storage space and managing the backup process can be a complicated undertaking. A data repository model may be used to provide structure to the storage. Nowadays, there are many different types of data storage devices that are useful for making backups. There are also many different ways in which these devices can be arranged to provide geographic redundancy, data security, and portability.\r\nBefore data are sent to their storage locations, they are selected, extracted, and manipulated. Many different techniques have been developed to optimize the backup procedure. These include optimizations for dealing with open files and live data sources as well as compression, encryption, and de-duplication, among others. Every backup scheme should include dry runs that validate the reliability of the data being backed up. 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Over the past 15 years, the company has designed 11 waterworks in Vietnam, many of which have already been successfully operated and built, as well as facilities in Mexico, Venezuela, Iraq and other countries.<br />Today, Ukrhydroproject PJSC employs more than 400 specialists, of which more than 350 graduate engineers, including 2 candidates of technical sciences, 2 doctors of technical sciences, academician of the Academy of Architecture and Construction of Ukraine.","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":1,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://uhp.kharkov.ua/ru","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Ukrhydroproject","keywords":"","description":" PJSC "Ukrhydroproject" was established in 1927 and during its existence, the company has transformed into the largest company in the field of hydropower and water construction. 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Марка Вовчка, 18А","roles":[],"description":"ProNET company is positioned on the Ukrainian market as a company that creates and implements integrated IT solutions that ensure the effective functioning of the customer’s business, which is achieved due to the high professionalism and technical expertise of the company’s employees.<br />ProNET IT solutions are based on the latest information technologies and modern methods of organizing and managing IT assets of a customer’s enterprise, including its organizational structure and business processes.<br />In 2010, the company received a certificate confirming the compliance of the quality management system with international standards ISO 9001: 2009. The ProNET large project management methodology is built in accordance with the “Guide to the Project Management Body of Knowledge (PMBook® Guide)” Third Edition © 2004 PMI. A special team is created to manage the project, the existing standard sets of work processes and procedures are adapted to complete it on time, in proper quality and within a certain budget. 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Our key solutions are DIRECTUM (an ECM system aimed at Russian market) and Conterra (an ECM system specially designed for the United States), both targeted at helping you build a complete document management solution tailored to your individual business requirements.\r\n\r\n \r\n\r\nImplementation of an ECM system builds out an information infrastructure that gives you central control over your corporate content ensuring secure electronic documents archive, streamlining approval process, and providing staff cooperation even outside the office. Both small and large geographically-distributed companies can gain benefits from content management initiatives.\r\n\r\nImplementing an ECM system today has become an integral part of our life. It is essential to get success in modern business management which allows businesses to move to the next level, improve business effectiveness and clarity, cut costs, and reduce risks.\r\n\r\nSource: http://www.directum.com/","companyTypes":[],"products":{},"vendoredProductsCount":1,"suppliedProductsCount":1,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":1,"vendorImplementationsCount":4,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://www.directum.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"DIRECTUM","keywords":"system, DIRECTUM, management, business, your, content, benefits, gain","description":"The DIRECTUM company is a software development, sales, and consulting organization focusing on Enterprise Content Management (ECM). Our key solutions are DIRECTUM (an ECM system aimed at Russian market) and Conterra (an ECM system specially designed for the Un","og:title":"DIRECTUM","og:description":"The DIRECTUM company is a software development, sales, and consulting organization focusing on Enterprise Content Management (ECM). Our key solutions are DIRECTUM (an ECM system aimed at Russian market) and Conterra (an ECM system specially designed for the Un","og:image":"https://old.roi4cio.com/uploads/roi/company/DIRECTUM1.png"},"eventUrl":""}],"products":[{"id":616,"logo":false,"scheme":false,"title":"DIRECTUM","vendorVerified":0,"rating":"1.40","implementationsCount":4,"suppliersCount":0,"alias":"directum","companyTypes":[],"description":"На основе платформы DIRECTUM построено более 60 решений для бизнеса, готовых к быстрому внедрению. При необходимости платформа позволяет доработать систему самостоятельно под потребности вашей компании.\r\nМодуль — самостоятельная часть системы, позволяющая автоматизировать основные задачи бизнеса. В базовую поставку уже включены модули «Управление электронными документами» и «Управление деловыми процессами».\r\n<span style=\"font-weight: bold;\">Наиболее востребованные модули</span>\r\n\r\n<ul><li>Управление электронными документами</li><li>Управление деловыми процессами</li><li>Канцелярия</li><li>Управление договорами</li></ul>\r\n</p>\r\n<span style=\"font-weight: bold;\">Все модули системы </span>\r\n<span style=\"font-weight: bold;\">Технические решения</span>\r\nНаборы модулей и компонент, позволяющие реализовать в инфраструктуре ECM-системы решение отдельных частей или узких блоков прикладных задач, а также обеспечить интеграцию DIRECTUM c ИТ-инфраструктурой компании.\r\n<span style=\"font-weight: bold;\">Популярные решения</span>\r\n«Управление закупками» — техническое решение обеспечивает прозрачность и эффективность всех внутренних процессов, связанных с организацией и проведением тендера: от подачи заявки в тендерную комиссию до контроля условий заключаемых договоров на соответствие результатам тендера.\r\n«Коннектор DIRECTUM к SAP Business One» — интеграционное решение, предназначенное для обмена данными между системами DIRECTUM и SAP Business One, позволяющее избежать дублирования процессов, структурировать поток данных с привязкой к финансовым транзакциям.\r\n«DIRECTUM Восхождение» — механизм геймификации работы пользователей для быстрого освоения возможностей базовых модулей, углубления знаний о них и вовлечения в процесс работы в системе.","shortDescription":"DIRECTUM — мощная ECM-платформа, которая уже в базовой комплектации закрывает основные функции системы электронного документооборота (СЭД) по управлению документами и деловыми процессами.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":12,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"DIRECTUM","keywords":"DIRECTUM, Управление, модули, решение, решения, компании, системы, модулей","description":"На основе платформы DIRECTUM построено более 60 решений для бизнеса, готовых к быстрому внедрению. 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Systems that implement ECM generally provide a secure repository for managed items, be they analog or digital, that indexes them. They also include one or more methods for importing content to bring new items under management and several presentation methods to make items available for use. The key feature of ECM that distinguishes it from "simple" content management is that an ECM is at least cognizant of the processes and procedures of the enterprise it is created for, and as such is particular to it. \r\nECM as an umbrella term covers enterprise document management system, Web content management, search, collaboration, records management, digital asset management (DAM), workflow management, capture and scanning. ECM is primarily aimed at managing the life-cycle of information from initial publication or creation all the way through archival and eventual disposal. ECM enterprise content management software is delivered in four ways:\r\n- on-premises software (installed on an organization's own network)\r\n- software as a service (SaaS) (Web access to information that is stored on a software manufacturer's system)\r\n- a hybrid composed of both on-premises and SaaS components\r\n- Infrastructure as a Service (IaaS) (which refers to online services that abstract the user from the details of infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc.)\r\n<span style=\"font-weight: bold;\">ECM provides</span> a centralized platform where content can be held and disseminated in a manner that meets regulatory compliance requirements and risk management guidelines. An ECM achieves the latter two benefits by eliminating ad hoc processes that can expose an enterprise to regulatory compliance risks and other potential problems. Full-function enterprise content management solutions include features such as content taxonomies, auditing capabilities, check-in/check-out and other workflow controls and security mechanisms.\r\nAn <span style=\"font-weight: bold;\">effective ECM </span>can streamline access and business processes, eliminate bottlenecks by reducing storage, as well as paper and mailing needs, optimize security, maintain integrity and minimize overhead. All of these can lead to increased productivity. The first step is to document all the types of content that the organization deals with, the business processes its part of and who handles the content. \r\nECM software can be used to identify duplicate and near-duplicate content, allowing the organization to keep a few copies of a particular piece of content instead of hundreds. The best ECM software extends the reach of traditional ECM capabilities into previously isolated applications and information silos, such as ERP, CRM, SCM and HCM, to take the shape of a content services platform. Information can now flow across the enterprise to the people and processes—when, where and in whatever context it is needed.\r\nTo understand more specific ways it could help your company, consider these <span style=\"font-weight: bold; \">three types of ECM</span> software solutions.\r\n<span style=\"font-weight: bold; \">Web Content Management.</span> WCM puts control over the look and feel of a website in the hands of specific, key people. It’s used by organizations with relatively complex websites and strict brand guidelines, giving those key personnel the means to easily update, modify and publish content for the sites while adhering to the guidelines.\r\n<span style=\"font-weight: bold; \">Collaborative Content Management.</span> CCM enables multiple people to access and modify a single document, such as a legal document. It’s ideal for organizations that must manage projects involving multiple stakeholders. CCM makes it easy to work together while keeping track of, and updating, the most-current version of the document.\r\n<span style=\"font-weight: bold; \">Transactional Content Management.</span> This type of ECM document management is designed for organizations that repeatedly use varied types of content, including records, paper documents, and digital files. TCM solutions capture content from various channels, classify it, store it, create an automated workflow to ensure the right user receives the content at the right time, and even deletes documents when they’re no longer needed, all while working seamlessly with other apps and databases, ensuring all of that content is available throughout the company.<br /><br /><br />\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: bold; \">What is Enterprise Content Management (ECM)?</span></h1>\r\nEnterprise Content Management is the organization of structured and unstructured documents using technology and software that allows your organization to “work smarter, not harder.” As technology advanced and everything became digital, organizations needed a new way to store and access files, leading to the creation of ECM. \r\nECM document management system consists of four main points:\r\n<ul><li><span style=\"font-weight: bold; \">Capture:</span> Capturing information from hardcopy documents or online forms and transferring it into the system</li><li><span style=\"font-weight: bold; \">Manage:</span> Managing the captured data in a structured format that allows quick and easy retrieval</li><li><span style=\"font-weight: bold; \">Storing:</span> Securely storing files in a central repository that can be accessed from multiple locations</li><li><span style=\"font-weight: bold; \">Delivery:</span> Implementation of business process workflows to automatically move documents from one step to the next</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Five ways ECM software can benefit your organization</span></h1>\r\n<span style=\"font-weight: bold; \">Basic file sharing and library services.</span> At its core, enterprise document management software begins with basic file sharing and library services managed within a networked repository. Individuals and groups with predefined access rights and permissions can access the repository and then create, read, update and delete files stored within it.\r\nMany ECM applications support Content Management Interoperability Services, an industry standard that allows different vendors' products to interoperate; this is an essential capability within large enterprises that maintain content management tools from multiple vendors.\r\n<span style=\"font-weight: bold; \">Content governance, compliance and records management.</span> For many organizations, managing business documents or other content types is a critical use case for ECM. Companies subject to compliance or other industry regulations need document content management system software to capture, manage, archive and ultimately dispose of files after a predefined period.\r\nECM can ensure that only individuals with predefined permissions - determined by access controls - can update or view documents stored within a repository. An organization can thus manage document modification.\r\nIn addition, enterprise content management tools can log all actions, providing an organization with the capabilities to maintain an auditable record of all the changes to documents within the repository.\r\n<span style=\"font-weight: bold; \">Business process management.</span> Companies also use ECM to establish workflows that span departments and geographies to support extended enterprise and inter-enterprise business processes.\r\nMost ECM software provides tools to help both technical and non-technical business users define business processes. Most applications provide audit controls to track each step of the process and analytic capabilities to help identify inefficiencies and streamline business procedures.\r\n<span style=\"font-weight: bold; \">Content repositories linked to other enterprise applications.</span> Some companies use electronic content management software as a repository for documents created by other enterprise applications, including CRM, ERP, HR and financial systems. These enterprise systems can seamlessly access, view or modify content managed by the ECM.\r\n<span style=\"font-weight: bold; \">Enabling mobile and remote workforces.</span> Content management tools often include functionality to allow remote workers to access content from mobile devices. This is an increasingly important feature for many companies.\r\nMobile capabilities also enable new kinds of data capture and presentation functionalities. By combining content management capabilities with other data, for example, a political canvasser can use a tablet to enter new information about a political donor without having to start from scratch, as some of that information is already stored in a content management system. \r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ECM_-_Enterprise_Content_Management.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":217,"title":"Ukraine","name":"UKR"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":370,"title":"No automated business processes"},{"id":373,"title":"IT infrastructure does not meet business tasks"},{"id":398,"title":"Poor communication and coordination among staff"}]}},"categories":[{"id":146,"title":"ECM - Enterprise Content Management","alias":"ecm-enterprise-content-management","description":"<span style=\"font-weight: bold; \">Enterprise content management (ECM)</span> extends the concept of content management by adding a time line for each content item and possibly enforcing processes for the creation, approval and distribution of them. Systems that implement ECM generally provide a secure repository for managed items, be they analog or digital, that indexes them. They also include one or more methods for importing content to bring new items under management and several presentation methods to make items available for use. The key feature of ECM that distinguishes it from "simple" content management is that an ECM is at least cognizant of the processes and procedures of the enterprise it is created for, and as such is particular to it. \r\nECM as an umbrella term covers enterprise document management system, Web content management, search, collaboration, records management, digital asset management (DAM), workflow management, capture and scanning. ECM is primarily aimed at managing the life-cycle of information from initial publication or creation all the way through archival and eventual disposal. ECM enterprise content management software is delivered in four ways:\r\n- on-premises software (installed on an organization's own network)\r\n- software as a service (SaaS) (Web access to information that is stored on a software manufacturer's system)\r\n- a hybrid composed of both on-premises and SaaS components\r\n- Infrastructure as a Service (IaaS) (which refers to online services that abstract the user from the details of infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc.)\r\n<span style=\"font-weight: bold;\">ECM provides</span> a centralized platform where content can be held and disseminated in a manner that meets regulatory compliance requirements and risk management guidelines. An ECM achieves the latter two benefits by eliminating ad hoc processes that can expose an enterprise to regulatory compliance risks and other potential problems. Full-function enterprise content management solutions include features such as content taxonomies, auditing capabilities, check-in/check-out and other workflow controls and security mechanisms.\r\nAn <span style=\"font-weight: bold;\">effective ECM </span>can streamline access and business processes, eliminate bottlenecks by reducing storage, as well as paper and mailing needs, optimize security, maintain integrity and minimize overhead. All of these can lead to increased productivity. The first step is to document all the types of content that the organization deals with, the business processes its part of and who handles the content. \r\nECM software can be used to identify duplicate and near-duplicate content, allowing the organization to keep a few copies of a particular piece of content instead of hundreds. The best ECM software extends the reach of traditional ECM capabilities into previously isolated applications and information silos, such as ERP, CRM, SCM and HCM, to take the shape of a content services platform. Information can now flow across the enterprise to the people and processes—when, where and in whatever context it is needed.\r\nTo understand more specific ways it could help your company, consider these <span style=\"font-weight: bold; \">three types of ECM</span> software solutions.\r\n<span style=\"font-weight: bold; \">Web Content Management.</span> WCM puts control over the look and feel of a website in the hands of specific, key people. It’s used by organizations with relatively complex websites and strict brand guidelines, giving those key personnel the means to easily update, modify and publish content for the sites while adhering to the guidelines.\r\n<span style=\"font-weight: bold; \">Collaborative Content Management.</span> CCM enables multiple people to access and modify a single document, such as a legal document. It’s ideal for organizations that must manage projects involving multiple stakeholders. CCM makes it easy to work together while keeping track of, and updating, the most-current version of the document.\r\n<span style=\"font-weight: bold; \">Transactional Content Management.</span> This type of ECM document management is designed for organizations that repeatedly use varied types of content, including records, paper documents, and digital files. TCM solutions capture content from various channels, classify it, store it, create an automated workflow to ensure the right user receives the content at the right time, and even deletes documents when they’re no longer needed, all while working seamlessly with other apps and databases, ensuring all of that content is available throughout the company.<br /><br /><br />\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: bold; \">What is Enterprise Content Management (ECM)?</span></h1>\r\nEnterprise Content Management is the organization of structured and unstructured documents using technology and software that allows your organization to “work smarter, not harder.” As technology advanced and everything became digital, organizations needed a new way to store and access files, leading to the creation of ECM. \r\nECM document management system consists of four main points:\r\n<ul><li><span style=\"font-weight: bold; \">Capture:</span> Capturing information from hardcopy documents or online forms and transferring it into the system</li><li><span style=\"font-weight: bold; \">Manage:</span> Managing the captured data in a structured format that allows quick and easy retrieval</li><li><span style=\"font-weight: bold; \">Storing:</span> Securely storing files in a central repository that can be accessed from multiple locations</li><li><span style=\"font-weight: bold; \">Delivery:</span> Implementation of business process workflows to automatically move documents from one step to the next</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Five ways ECM software can benefit your organization</span></h1>\r\n<span style=\"font-weight: bold; \">Basic file sharing and library services.</span> At its core, enterprise document management software begins with basic file sharing and library services managed within a networked repository. Individuals and groups with predefined access rights and permissions can access the repository and then create, read, update and delete files stored within it.\r\nMany ECM applications support Content Management Interoperability Services, an industry standard that allows different vendors' products to interoperate; this is an essential capability within large enterprises that maintain content management tools from multiple vendors.\r\n<span style=\"font-weight: bold; \">Content governance, compliance and records management.</span> For many organizations, managing business documents or other content types is a critical use case for ECM. Companies subject to compliance or other industry regulations need document content management system software to capture, manage, archive and ultimately dispose of files after a predefined period.\r\nECM can ensure that only individuals with predefined permissions - determined by access controls - can update or view documents stored within a repository. An organization can thus manage document modification.\r\nIn addition, enterprise content management tools can log all actions, providing an organization with the capabilities to maintain an auditable record of all the changes to documents within the repository.\r\n<span style=\"font-weight: bold; \">Business process management.</span> Companies also use ECM to establish workflows that span departments and geographies to support extended enterprise and inter-enterprise business processes.\r\nMost ECM software provides tools to help both technical and non-technical business users define business processes. Most applications provide audit controls to track each step of the process and analytic capabilities to help identify inefficiencies and streamline business procedures.\r\n<span style=\"font-weight: bold; \">Content repositories linked to other enterprise applications.</span> Some companies use electronic content management software as a repository for documents created by other enterprise applications, including CRM, ERP, HR and financial systems. These enterprise systems can seamlessly access, view or modify content managed by the ECM.\r\n<span style=\"font-weight: bold; \">Enabling mobile and remote workforces.</span> Content management tools often include functionality to allow remote workers to access content from mobile devices. This is an increasingly important feature for many companies.\r\nMobile capabilities also enable new kinds of data capture and presentation functionalities. By combining content management capabilities with other data, for example, a political canvasser can use a tablet to enter new information about a political donor without having to start from scratch, as some of that information is already stored in a content management system. \r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ECM_-_Enterprise_Content_Management.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"https://www.pronet.ua/ru/ukrgidroproekt/","title":"Supplier's web site"}},"comments":[],"referencesCount":0},"directum-for-railway-logistics-center":{"id":175,"title":"Directum for railway logistics center","description":"Description is not ready yet","alias":"directum-for-railway-logistics-center","roi":0,"seo":{"title":"Directum for railway logistics center","keywords":"","description":"Description is not ready yet","og:title":"Directum for railway logistics center","og:description":"Description is not ready yet"},"deal_info":"","user":{"id":584,"title":"Ukrainian Railways","logoURL":"https://old.roi4cio.com/uploads/roi/company/Ukrainian_Railways_Logo.jpg","alias":"ukrzaliznycja-gosudarstvennaja-administracija-zheleznodorozhnogo-transporta-ukrainy","address":"","roles":[],"description":"Ukraine has a developed railway network, its total working mileage amounts to over 22 000 kilometers. 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The management sphere of Ukrzaliznytsia covers the railways of Donetsk, Lviv, Odessa, Pivdenna (Southern), Pivdenno-Zakhidna (Southwestern) and Pridniprovska Railways, and also other enterprises and organizations of integrated industrial-engineering complex, that enables freight and passengers transportation.\r\nUkrzaliznytsia accomplishes centralized management of the transportation process in inland and interstate communication regulates railway industrial and economic activity.","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":2,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://www.uz.gov.ua/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Ukrainian Railways","keywords":"railway, Ukrainian, lines, third, worked, management, facilities, modern","description":"Ukraine has a developed railway network, its total working mileage amounts to over 22 000 kilometers. 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A special team is created to manage the project, the existing standard sets of work processes and procedures are adapted to complete it on time, in proper quality and within a certain budget. 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Our key solutions are DIRECTUM (an ECM system aimed at Russian market) and Conterra (an ECM system specially designed for the United States), both targeted at helping you build a complete document management solution tailored to your individual business requirements.\r\n\r\n \r\n\r\nImplementation of an ECM system builds out an information infrastructure that gives you central control over your corporate content ensuring secure electronic documents archive, streamlining approval process, and providing staff cooperation even outside the office. Both small and large geographically-distributed companies can gain benefits from content management initiatives.\r\n\r\nImplementing an ECM system today has become an integral part of our life. It is essential to get success in modern business management which allows businesses to move to the next level, improve business effectiveness and clarity, cut costs, and reduce risks.\r\n\r\nSource: http://www.directum.com/","companyTypes":[],"products":{},"vendoredProductsCount":1,"suppliedProductsCount":1,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":1,"vendorImplementationsCount":4,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://www.directum.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"DIRECTUM","keywords":"system, DIRECTUM, management, business, your, content, benefits, gain","description":"The DIRECTUM company is a software development, sales, and consulting organization focusing on Enterprise Content Management (ECM). 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При необходимости платформа позволяет доработать систему самостоятельно под потребности вашей компании.\r\nМодуль — самостоятельная часть системы, позволяющая автоматизировать основные задачи бизнеса. В базовую поставку уже включены модули «Управление электронными документами» и «Управление деловыми процессами».\r\n<span style=\"font-weight: bold;\">Наиболее востребованные модули</span>\r\n\r\n<ul><li>Управление электронными документами</li><li>Управление деловыми процессами</li><li>Канцелярия</li><li>Управление договорами</li></ul>\r\n</p>\r\n<span style=\"font-weight: bold;\">Все модули системы </span>\r\n<span style=\"font-weight: bold;\">Технические решения</span>\r\nНаборы модулей и компонент, позволяющие реализовать в инфраструктуре ECM-системы решение отдельных частей или узких блоков прикладных задач, а также обеспечить интеграцию DIRECTUM c ИТ-инфраструктурой компании.\r\n<span style=\"font-weight: bold;\">Популярные решения</span>\r\n«Управление закупками» — техническое решение обеспечивает прозрачность и эффективность всех внутренних процессов, связанных с организацией и проведением тендера: от подачи заявки в тендерную комиссию до контроля условий заключаемых договоров на соответствие результатам тендера.\r\n«Коннектор DIRECTUM к SAP Business One» — интеграционное решение, предназначенное для обмена данными между системами DIRECTUM и SAP Business One, позволяющее избежать дублирования процессов, структурировать поток данных с привязкой к финансовым транзакциям.\r\n«DIRECTUM Восхождение» — механизм геймификации работы пользователей для быстрого освоения возможностей базовых модулей, углубления знаний о них и вовлечения в процесс работы в системе.","shortDescription":"DIRECTUM — мощная ECM-платформа, которая уже в базовой комплектации закрывает основные функции системы электронного документооборота (СЭД) по управлению документами и деловыми процессами.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":12,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"DIRECTUM","keywords":"DIRECTUM, Управление, модули, решение, решения, компании, системы, модулей","description":"На основе платформы DIRECTUM построено более 60 решений для бизнеса, готовых к быстрому внедрению. 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Systems that implement ECM generally provide a secure repository for managed items, be they analog or digital, that indexes them. They also include one or more methods for importing content to bring new items under management and several presentation methods to make items available for use. The key feature of ECM that distinguishes it from "simple" content management is that an ECM is at least cognizant of the processes and procedures of the enterprise it is created for, and as such is particular to it. \r\nECM as an umbrella term covers enterprise document management system, Web content management, search, collaboration, records management, digital asset management (DAM), workflow management, capture and scanning. ECM is primarily aimed at managing the life-cycle of information from initial publication or creation all the way through archival and eventual disposal. ECM enterprise content management software is delivered in four ways:\r\n- on-premises software (installed on an organization's own network)\r\n- software as a service (SaaS) (Web access to information that is stored on a software manufacturer's system)\r\n- a hybrid composed of both on-premises and SaaS components\r\n- Infrastructure as a Service (IaaS) (which refers to online services that abstract the user from the details of infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc.)\r\n<span style=\"font-weight: bold;\">ECM provides</span> a centralized platform where content can be held and disseminated in a manner that meets regulatory compliance requirements and risk management guidelines. An ECM achieves the latter two benefits by eliminating ad hoc processes that can expose an enterprise to regulatory compliance risks and other potential problems. Full-function enterprise content management solutions include features such as content taxonomies, auditing capabilities, check-in/check-out and other workflow controls and security mechanisms.\r\nAn <span style=\"font-weight: bold;\">effective ECM </span>can streamline access and business processes, eliminate bottlenecks by reducing storage, as well as paper and mailing needs, optimize security, maintain integrity and minimize overhead. All of these can lead to increased productivity. The first step is to document all the types of content that the organization deals with, the business processes its part of and who handles the content. \r\nECM software can be used to identify duplicate and near-duplicate content, allowing the organization to keep a few copies of a particular piece of content instead of hundreds. The best ECM software extends the reach of traditional ECM capabilities into previously isolated applications and information silos, such as ERP, CRM, SCM and HCM, to take the shape of a content services platform. Information can now flow across the enterprise to the people and processes—when, where and in whatever context it is needed.\r\nTo understand more specific ways it could help your company, consider these <span style=\"font-weight: bold; \">three types of ECM</span> software solutions.\r\n<span style=\"font-weight: bold; \">Web Content Management.</span> WCM puts control over the look and feel of a website in the hands of specific, key people. It’s used by organizations with relatively complex websites and strict brand guidelines, giving those key personnel the means to easily update, modify and publish content for the sites while adhering to the guidelines.\r\n<span style=\"font-weight: bold; \">Collaborative Content Management.</span> CCM enables multiple people to access and modify a single document, such as a legal document. It’s ideal for organizations that must manage projects involving multiple stakeholders. CCM makes it easy to work together while keeping track of, and updating, the most-current version of the document.\r\n<span style=\"font-weight: bold; \">Transactional Content Management.</span> This type of ECM document management is designed for organizations that repeatedly use varied types of content, including records, paper documents, and digital files. TCM solutions capture content from various channels, classify it, store it, create an automated workflow to ensure the right user receives the content at the right time, and even deletes documents when they’re no longer needed, all while working seamlessly with other apps and databases, ensuring all of that content is available throughout the company.<br /><br /><br />\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: bold; \">What is Enterprise Content Management (ECM)?</span></h1>\r\nEnterprise Content Management is the organization of structured and unstructured documents using technology and software that allows your organization to “work smarter, not harder.” As technology advanced and everything became digital, organizations needed a new way to store and access files, leading to the creation of ECM. \r\nECM document management system consists of four main points:\r\n<ul><li><span style=\"font-weight: bold; \">Capture:</span> Capturing information from hardcopy documents or online forms and transferring it into the system</li><li><span style=\"font-weight: bold; \">Manage:</span> Managing the captured data in a structured format that allows quick and easy retrieval</li><li><span style=\"font-weight: bold; \">Storing:</span> Securely storing files in a central repository that can be accessed from multiple locations</li><li><span style=\"font-weight: bold; \">Delivery:</span> Implementation of business process workflows to automatically move documents from one step to the next</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Five ways ECM software can benefit your organization</span></h1>\r\n<span style=\"font-weight: bold; \">Basic file sharing and library services.</span> At its core, enterprise document management software begins with basic file sharing and library services managed within a networked repository. Individuals and groups with predefined access rights and permissions can access the repository and then create, read, update and delete files stored within it.\r\nMany ECM applications support Content Management Interoperability Services, an industry standard that allows different vendors' products to interoperate; this is an essential capability within large enterprises that maintain content management tools from multiple vendors.\r\n<span style=\"font-weight: bold; \">Content governance, compliance and records management.</span> For many organizations, managing business documents or other content types is a critical use case for ECM. Companies subject to compliance or other industry regulations need document content management system software to capture, manage, archive and ultimately dispose of files after a predefined period.\r\nECM can ensure that only individuals with predefined permissions - determined by access controls - can update or view documents stored within a repository. An organization can thus manage document modification.\r\nIn addition, enterprise content management tools can log all actions, providing an organization with the capabilities to maintain an auditable record of all the changes to documents within the repository.\r\n<span style=\"font-weight: bold; \">Business process management.</span> Companies also use ECM to establish workflows that span departments and geographies to support extended enterprise and inter-enterprise business processes.\r\nMost ECM software provides tools to help both technical and non-technical business users define business processes. Most applications provide audit controls to track each step of the process and analytic capabilities to help identify inefficiencies and streamline business procedures.\r\n<span style=\"font-weight: bold; \">Content repositories linked to other enterprise applications.</span> Some companies use electronic content management software as a repository for documents created by other enterprise applications, including CRM, ERP, HR and financial systems. These enterprise systems can seamlessly access, view or modify content managed by the ECM.\r\n<span style=\"font-weight: bold; \">Enabling mobile and remote workforces.</span> Content management tools often include functionality to allow remote workers to access content from mobile devices. This is an increasingly important feature for many companies.\r\nMobile capabilities also enable new kinds of data capture and presentation functionalities. By combining content management capabilities with other data, for example, a political canvasser can use a tablet to enter new information about a political donor without having to start from scratch, as some of that information is already stored in a content management system. \r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ECM_-_Enterprise_Content_Management.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":217,"title":"Ukraine","name":"UKR"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":7,"title":"Improve Customer Service"},{"id":8,"title":"Reduce Production Timelines"},{"id":9,"title":"Support Decision Making"},{"id":252,"title":"Increase Customer Base"},{"id":306,"title":"Manage Risks"},{"id":307,"title":"Enhance Competitive Ability"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":179,"title":"Shortage of inhouse software developers"},{"id":399,"title":"No e-document flow"}]}},"categories":[{"id":146,"title":"ECM - Enterprise Content Management","alias":"ecm-enterprise-content-management","description":"<span style=\"font-weight: bold; \">Enterprise content management (ECM)</span> extends the concept of content management by adding a time line for each content item and possibly enforcing processes for the creation, approval and distribution of them. Systems that implement ECM generally provide a secure repository for managed items, be they analog or digital, that indexes them. They also include one or more methods for importing content to bring new items under management and several presentation methods to make items available for use. The key feature of ECM that distinguishes it from "simple" content management is that an ECM is at least cognizant of the processes and procedures of the enterprise it is created for, and as such is particular to it. \r\nECM as an umbrella term covers enterprise document management system, Web content management, search, collaboration, records management, digital asset management (DAM), workflow management, capture and scanning. ECM is primarily aimed at managing the life-cycle of information from initial publication or creation all the way through archival and eventual disposal. ECM enterprise content management software is delivered in four ways:\r\n- on-premises software (installed on an organization's own network)\r\n- software as a service (SaaS) (Web access to information that is stored on a software manufacturer's system)\r\n- a hybrid composed of both on-premises and SaaS components\r\n- Infrastructure as a Service (IaaS) (which refers to online services that abstract the user from the details of infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc.)\r\n<span style=\"font-weight: bold;\">ECM provides</span> a centralized platform where content can be held and disseminated in a manner that meets regulatory compliance requirements and risk management guidelines. An ECM achieves the latter two benefits by eliminating ad hoc processes that can expose an enterprise to regulatory compliance risks and other potential problems. Full-function enterprise content management solutions include features such as content taxonomies, auditing capabilities, check-in/check-out and other workflow controls and security mechanisms.\r\nAn <span style=\"font-weight: bold;\">effective ECM </span>can streamline access and business processes, eliminate bottlenecks by reducing storage, as well as paper and mailing needs, optimize security, maintain integrity and minimize overhead. All of these can lead to increased productivity. The first step is to document all the types of content that the organization deals with, the business processes its part of and who handles the content. \r\nECM software can be used to identify duplicate and near-duplicate content, allowing the organization to keep a few copies of a particular piece of content instead of hundreds. The best ECM software extends the reach of traditional ECM capabilities into previously isolated applications and information silos, such as ERP, CRM, SCM and HCM, to take the shape of a content services platform. Information can now flow across the enterprise to the people and processes—when, where and in whatever context it is needed.\r\nTo understand more specific ways it could help your company, consider these <span style=\"font-weight: bold; \">three types of ECM</span> software solutions.\r\n<span style=\"font-weight: bold; \">Web Content Management.</span> WCM puts control over the look and feel of a website in the hands of specific, key people. It’s used by organizations with relatively complex websites and strict brand guidelines, giving those key personnel the means to easily update, modify and publish content for the sites while adhering to the guidelines.\r\n<span style=\"font-weight: bold; \">Collaborative Content Management.</span> CCM enables multiple people to access and modify a single document, such as a legal document. It’s ideal for organizations that must manage projects involving multiple stakeholders. CCM makes it easy to work together while keeping track of, and updating, the most-current version of the document.\r\n<span style=\"font-weight: bold; \">Transactional Content Management.</span> This type of ECM document management is designed for organizations that repeatedly use varied types of content, including records, paper documents, and digital files. TCM solutions capture content from various channels, classify it, store it, create an automated workflow to ensure the right user receives the content at the right time, and even deletes documents when they’re no longer needed, all while working seamlessly with other apps and databases, ensuring all of that content is available throughout the company.<br /><br /><br />\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: bold; \">What is Enterprise Content Management (ECM)?</span></h1>\r\nEnterprise Content Management is the organization of structured and unstructured documents using technology and software that allows your organization to “work smarter, not harder.” As technology advanced and everything became digital, organizations needed a new way to store and access files, leading to the creation of ECM. \r\nECM document management system consists of four main points:\r\n<ul><li><span style=\"font-weight: bold; \">Capture:</span> Capturing information from hardcopy documents or online forms and transferring it into the system</li><li><span style=\"font-weight: bold; \">Manage:</span> Managing the captured data in a structured format that allows quick and easy retrieval</li><li><span style=\"font-weight: bold; \">Storing:</span> Securely storing files in a central repository that can be accessed from multiple locations</li><li><span style=\"font-weight: bold; \">Delivery:</span> Implementation of business process workflows to automatically move documents from one step to the next</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Five ways ECM software can benefit your organization</span></h1>\r\n<span style=\"font-weight: bold; \">Basic file sharing and library services.</span> At its core, enterprise document management software begins with basic file sharing and library services managed within a networked repository. Individuals and groups with predefined access rights and permissions can access the repository and then create, read, update and delete files stored within it.\r\nMany ECM applications support Content Management Interoperability Services, an industry standard that allows different vendors' products to interoperate; this is an essential capability within large enterprises that maintain content management tools from multiple vendors.\r\n<span style=\"font-weight: bold; \">Content governance, compliance and records management.</span> For many organizations, managing business documents or other content types is a critical use case for ECM. Companies subject to compliance or other industry regulations need document content management system software to capture, manage, archive and ultimately dispose of files after a predefined period.\r\nECM can ensure that only individuals with predefined permissions - determined by access controls - can update or view documents stored within a repository. An organization can thus manage document modification.\r\nIn addition, enterprise content management tools can log all actions, providing an organization with the capabilities to maintain an auditable record of all the changes to documents within the repository.\r\n<span style=\"font-weight: bold; \">Business process management.</span> Companies also use ECM to establish workflows that span departments and geographies to support extended enterprise and inter-enterprise business processes.\r\nMost ECM software provides tools to help both technical and non-technical business users define business processes. Most applications provide audit controls to track each step of the process and analytic capabilities to help identify inefficiencies and streamline business procedures.\r\n<span style=\"font-weight: bold; \">Content repositories linked to other enterprise applications.</span> Some companies use electronic content management software as a repository for documents created by other enterprise applications, including CRM, ERP, HR and financial systems. These enterprise systems can seamlessly access, view or modify content managed by the ECM.\r\n<span style=\"font-weight: bold; \">Enabling mobile and remote workforces.</span> Content management tools often include functionality to allow remote workers to access content from mobile devices. This is an increasingly important feature for many companies.\r\nMobile capabilities also enable new kinds of data capture and presentation functionalities. By combining content management capabilities with other data, for example, a political canvasser can use a tablet to enter new information about a political donor without having to start from scratch, as some of that information is already stored in a content management system. \r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ECM_-_Enterprise_Content_Management.png"}],"additionalInfo":{"budgetNotExceeded":"","functionallyTaskAssignment":"","projectWasPut":"","price":0,"source":{"url":"http://www.pronet.ua/rus/page574","title":"Supplier's web site"}},"comments":[],"referencesCount":0},"directum-for-the-national-operator-of-the-grain-market-of-ukraine":{"id":1051,"title":"DIRECTUM for the national operator of the grain market of Ukraine","description":"<span style=\"font-style: italic; \">Description is not ready yet</span>","alias":"directum-for-the-national-operator-of-the-grain-market-of-ukraine","roi":0,"seo":{"title":"DIRECTUM for the national operator of the grain market of Ukraine","keywords":"","description":"<span style=\"font-style: italic; \">Description is not ready yet</span>","og:title":"DIRECTUM for the national operator of the grain market of Ukraine","og:description":"<span style=\"font-style: italic; \">Description is not ready yet</span>"},"deal_info":"","user":{"id":7169,"title":"GPZKU","logoURL":"https://old.roi4cio.com/uploads/roi/company/gpzku.png","alias":"gpzku","address":"","roles":[],"description":"АJoint-stock company “State Food and Grain Corporation of Ukraine” is a national operator of the grain market of Ukraine, a leader in the field of storage, processing, transshipment and export of grain. 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Марка Вовчка, 18А","roles":[],"description":"ProNET company is positioned on the Ukrainian market as a company that creates and implements integrated IT solutions that ensure the effective functioning of the customer’s business, which is achieved due to the high professionalism and technical expertise of the company’s employees.<br />ProNET IT solutions are based on the latest information technologies and modern methods of organizing and managing IT assets of a customer’s enterprise, including its organizational structure and business processes.<br />In 2010, the company received a certificate confirming the compliance of the quality management system with international standards ISO 9001: 2009. The ProNET large project management methodology is built in accordance with the “Guide to the Project Management Body of Knowledge (PMBook® Guide)” Third Edition © 2004 PMI. A special team is created to manage the project, the existing standard sets of work processes and procedures are adapted to complete it on time, in proper quality and within a certain budget. To increase the speed of reaction to customer requests and reduce the time to eliminate incidents, the company introduced the Service Desk system.","companyTypes":[],"products":{},"vendoredProductsCount":1,"suppliedProductsCount":119,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":8,"vendorImplementationsCount":0,"vendorPartnersCount":5,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://www.pronet.ua/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"ProNET","keywords":"systems, management, data, centers, ProNET, unified, storage, communications","description":"ProNET company is positioned on the Ukrainian market as a company that creates and implements integrated IT solutions that ensure the effective functioning of the customer’s business, which is achieved due to the high professionalism and technical expertise of","og:title":"ProNET","og:description":"ProNET company is positioned on the Ukrainian market as a company that creates and implements integrated IT solutions that ensure the effective functioning of the customer’s business, which is achieved due to the high professionalism and technical expertise of","og:image":"https://old.roi4cio.com/uploads/roi/company/pronet_logo_small.png"},"eventUrl":""},"vendors":[{"id":2842,"title":"DIRECTUM","logoURL":"https://old.roi4cio.com/uploads/roi/company/DIRECTUM1.png","alias":"directum","address":"","roles":[],"description":"The DIRECTUM company is a software development, sales, and consulting organization focusing on Enterprise Content Management (ECM). Our key solutions are DIRECTUM (an ECM system aimed at Russian market) and Conterra (an ECM system specially designed for the United States), both targeted at helping you build a complete document management solution tailored to your individual business requirements.\r\n\r\n \r\n\r\nImplementation of an ECM system builds out an information infrastructure that gives you central control over your corporate content ensuring secure electronic documents archive, streamlining approval process, and providing staff cooperation even outside the office. Both small and large geographically-distributed companies can gain benefits from content management initiatives.\r\n\r\nImplementing an ECM system today has become an integral part of our life. It is essential to get success in modern business management which allows businesses to move to the next level, improve business effectiveness and clarity, cut costs, and reduce risks.\r\n\r\nSource: http://www.directum.com/","companyTypes":[],"products":{},"vendoredProductsCount":1,"suppliedProductsCount":1,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":1,"vendorImplementationsCount":4,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://www.directum.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"DIRECTUM","keywords":"system, DIRECTUM, management, business, your, content, benefits, gain","description":"The DIRECTUM company is a software development, sales, and consulting organization focusing on Enterprise Content Management (ECM). 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При необходимости платформа позволяет доработать систему самостоятельно под потребности вашей компании.\r\nМодуль — самостоятельная часть системы, позволяющая автоматизировать основные задачи бизнеса. В базовую поставку уже включены модули «Управление электронными документами» и «Управление деловыми процессами».\r\n<span style=\"font-weight: bold;\">Наиболее востребованные модули</span>\r\n\r\n<ul><li>Управление электронными документами</li><li>Управление деловыми процессами</li><li>Канцелярия</li><li>Управление договорами</li></ul>\r\n</p>\r\n<span style=\"font-weight: bold;\">Все модули системы </span>\r\n<span style=\"font-weight: bold;\">Технические решения</span>\r\nНаборы модулей и компонент, позволяющие реализовать в инфраструктуре ECM-системы решение отдельных частей или узких блоков прикладных задач, а также обеспечить интеграцию DIRECTUM c ИТ-инфраструктурой компании.\r\n<span style=\"font-weight: bold;\">Популярные решения</span>\r\n«Управление закупками» — техническое решение обеспечивает прозрачность и эффективность всех внутренних процессов, связанных с организацией и проведением тендера: от подачи заявки в тендерную комиссию до контроля условий заключаемых договоров на соответствие результатам тендера.\r\n«Коннектор DIRECTUM к SAP Business One» — интеграционное решение, предназначенное для обмена данными между системами DIRECTUM и SAP Business One, позволяющее избежать дублирования процессов, структурировать поток данных с привязкой к финансовым транзакциям.\r\n«DIRECTUM Восхождение» — механизм геймификации работы пользователей для быстрого освоения возможностей базовых модулей, углубления знаний о них и вовлечения в процесс работы в системе.","shortDescription":"DIRECTUM — мощная ECM-платформа, которая уже в базовой комплектации закрывает основные функции системы электронного документооборота (СЭД) по управлению документами и деловыми процессами.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":12,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"DIRECTUM","keywords":"DIRECTUM, Управление, модули, решение, решения, компании, системы, модулей","description":"На основе платформы DIRECTUM построено более 60 решений для бизнеса, готовых к быстрому внедрению. 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Systems that implement ECM generally provide a secure repository for managed items, be they analog or digital, that indexes them. They also include one or more methods for importing content to bring new items under management and several presentation methods to make items available for use. The key feature of ECM that distinguishes it from "simple" content management is that an ECM is at least cognizant of the processes and procedures of the enterprise it is created for, and as such is particular to it. \r\nECM as an umbrella term covers enterprise document management system, Web content management, search, collaboration, records management, digital asset management (DAM), workflow management, capture and scanning. ECM is primarily aimed at managing the life-cycle of information from initial publication or creation all the way through archival and eventual disposal. ECM enterprise content management software is delivered in four ways:\r\n- on-premises software (installed on an organization's own network)\r\n- software as a service (SaaS) (Web access to information that is stored on a software manufacturer's system)\r\n- a hybrid composed of both on-premises and SaaS components\r\n- Infrastructure as a Service (IaaS) (which refers to online services that abstract the user from the details of infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc.)\r\n<span style=\"font-weight: bold;\">ECM provides</span> a centralized platform where content can be held and disseminated in a manner that meets regulatory compliance requirements and risk management guidelines. An ECM achieves the latter two benefits by eliminating ad hoc processes that can expose an enterprise to regulatory compliance risks and other potential problems. Full-function enterprise content management solutions include features such as content taxonomies, auditing capabilities, check-in/check-out and other workflow controls and security mechanisms.\r\nAn <span style=\"font-weight: bold;\">effective ECM </span>can streamline access and business processes, eliminate bottlenecks by reducing storage, as well as paper and mailing needs, optimize security, maintain integrity and minimize overhead. All of these can lead to increased productivity. The first step is to document all the types of content that the organization deals with, the business processes its part of and who handles the content. \r\nECM software can be used to identify duplicate and near-duplicate content, allowing the organization to keep a few copies of a particular piece of content instead of hundreds. The best ECM software extends the reach of traditional ECM capabilities into previously isolated applications and information silos, such as ERP, CRM, SCM and HCM, to take the shape of a content services platform. Information can now flow across the enterprise to the people and processes—when, where and in whatever context it is needed.\r\nTo understand more specific ways it could help your company, consider these <span style=\"font-weight: bold; \">three types of ECM</span> software solutions.\r\n<span style=\"font-weight: bold; \">Web Content Management.</span> WCM puts control over the look and feel of a website in the hands of specific, key people. It’s used by organizations with relatively complex websites and strict brand guidelines, giving those key personnel the means to easily update, modify and publish content for the sites while adhering to the guidelines.\r\n<span style=\"font-weight: bold; \">Collaborative Content Management.</span> CCM enables multiple people to access and modify a single document, such as a legal document. It’s ideal for organizations that must manage projects involving multiple stakeholders. CCM makes it easy to work together while keeping track of, and updating, the most-current version of the document.\r\n<span style=\"font-weight: bold; \">Transactional Content Management.</span> This type of ECM document management is designed for organizations that repeatedly use varied types of content, including records, paper documents, and digital files. TCM solutions capture content from various channels, classify it, store it, create an automated workflow to ensure the right user receives the content at the right time, and even deletes documents when they’re no longer needed, all while working seamlessly with other apps and databases, ensuring all of that content is available throughout the company.<br /><br /><br />\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: bold; \">What is Enterprise Content Management (ECM)?</span></h1>\r\nEnterprise Content Management is the organization of structured and unstructured documents using technology and software that allows your organization to “work smarter, not harder.” As technology advanced and everything became digital, organizations needed a new way to store and access files, leading to the creation of ECM. \r\nECM document management system consists of four main points:\r\n<ul><li><span style=\"font-weight: bold; \">Capture:</span> Capturing information from hardcopy documents or online forms and transferring it into the system</li><li><span style=\"font-weight: bold; \">Manage:</span> Managing the captured data in a structured format that allows quick and easy retrieval</li><li><span style=\"font-weight: bold; \">Storing:</span> Securely storing files in a central repository that can be accessed from multiple locations</li><li><span style=\"font-weight: bold; \">Delivery:</span> Implementation of business process workflows to automatically move documents from one step to the next</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Five ways ECM software can benefit your organization</span></h1>\r\n<span style=\"font-weight: bold; \">Basic file sharing and library services.</span> At its core, enterprise document management software begins with basic file sharing and library services managed within a networked repository. Individuals and groups with predefined access rights and permissions can access the repository and then create, read, update and delete files stored within it.\r\nMany ECM applications support Content Management Interoperability Services, an industry standard that allows different vendors' products to interoperate; this is an essential capability within large enterprises that maintain content management tools from multiple vendors.\r\n<span style=\"font-weight: bold; \">Content governance, compliance and records management.</span> For many organizations, managing business documents or other content types is a critical use case for ECM. Companies subject to compliance or other industry regulations need document content management system software to capture, manage, archive and ultimately dispose of files after a predefined period.\r\nECM can ensure that only individuals with predefined permissions - determined by access controls - can update or view documents stored within a repository. An organization can thus manage document modification.\r\nIn addition, enterprise content management tools can log all actions, providing an organization with the capabilities to maintain an auditable record of all the changes to documents within the repository.\r\n<span style=\"font-weight: bold; \">Business process management.</span> Companies also use ECM to establish workflows that span departments and geographies to support extended enterprise and inter-enterprise business processes.\r\nMost ECM software provides tools to help both technical and non-technical business users define business processes. Most applications provide audit controls to track each step of the process and analytic capabilities to help identify inefficiencies and streamline business procedures.\r\n<span style=\"font-weight: bold; \">Content repositories linked to other enterprise applications.</span> Some companies use electronic content management software as a repository for documents created by other enterprise applications, including CRM, ERP, HR and financial systems. These enterprise systems can seamlessly access, view or modify content managed by the ECM.\r\n<span style=\"font-weight: bold; \">Enabling mobile and remote workforces.</span> Content management tools often include functionality to allow remote workers to access content from mobile devices. This is an increasingly important feature for many companies.\r\nMobile capabilities also enable new kinds of data capture and presentation functionalities. By combining content management capabilities with other data, for example, a political canvasser can use a tablet to enter new information about a political donor without having to start from scratch, as some of that information is already stored in a content management system. \r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ECM_-_Enterprise_Content_Management.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":217,"title":"Ukraine","name":"UKR"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":254,"title":"Centralize management"},{"id":260,"title":"Generate Business Reports"},{"id":306,"title":"Manage Risks"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":356,"title":"High costs of routine operations"},{"id":370,"title":"No automated business processes"},{"id":378,"title":"Low employee productivity"},{"id":385,"title":"Risk of data loss or damage"},{"id":395,"title":"Decentralization of management"}]}},"categories":[{"id":146,"title":"ECM - Enterprise Content Management","alias":"ecm-enterprise-content-management","description":"<span style=\"font-weight: bold; \">Enterprise content management (ECM)</span> extends the concept of content management by adding a time line for each content item and possibly enforcing processes for the creation, approval and distribution of them. Systems that implement ECM generally provide a secure repository for managed items, be they analog or digital, that indexes them. They also include one or more methods for importing content to bring new items under management and several presentation methods to make items available for use. The key feature of ECM that distinguishes it from "simple" content management is that an ECM is at least cognizant of the processes and procedures of the enterprise it is created for, and as such is particular to it. \r\nECM as an umbrella term covers enterprise document management system, Web content management, search, collaboration, records management, digital asset management (DAM), workflow management, capture and scanning. ECM is primarily aimed at managing the life-cycle of information from initial publication or creation all the way through archival and eventual disposal. ECM enterprise content management software is delivered in four ways:\r\n- on-premises software (installed on an organization's own network)\r\n- software as a service (SaaS) (Web access to information that is stored on a software manufacturer's system)\r\n- a hybrid composed of both on-premises and SaaS components\r\n- Infrastructure as a Service (IaaS) (which refers to online services that abstract the user from the details of infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc.)\r\n<span style=\"font-weight: bold;\">ECM provides</span> a centralized platform where content can be held and disseminated in a manner that meets regulatory compliance requirements and risk management guidelines. An ECM achieves the latter two benefits by eliminating ad hoc processes that can expose an enterprise to regulatory compliance risks and other potential problems. Full-function enterprise content management solutions include features such as content taxonomies, auditing capabilities, check-in/check-out and other workflow controls and security mechanisms.\r\nAn <span style=\"font-weight: bold;\">effective ECM </span>can streamline access and business processes, eliminate bottlenecks by reducing storage, as well as paper and mailing needs, optimize security, maintain integrity and minimize overhead. All of these can lead to increased productivity. The first step is to document all the types of content that the organization deals with, the business processes its part of and who handles the content. \r\nECM software can be used to identify duplicate and near-duplicate content, allowing the organization to keep a few copies of a particular piece of content instead of hundreds. The best ECM software extends the reach of traditional ECM capabilities into previously isolated applications and information silos, such as ERP, CRM, SCM and HCM, to take the shape of a content services platform. Information can now flow across the enterprise to the people and processes—when, where and in whatever context it is needed.\r\nTo understand more specific ways it could help your company, consider these <span style=\"font-weight: bold; \">three types of ECM</span> software solutions.\r\n<span style=\"font-weight: bold; \">Web Content Management.</span> WCM puts control over the look and feel of a website in the hands of specific, key people. It’s used by organizations with relatively complex websites and strict brand guidelines, giving those key personnel the means to easily update, modify and publish content for the sites while adhering to the guidelines.\r\n<span style=\"font-weight: bold; \">Collaborative Content Management.</span> CCM enables multiple people to access and modify a single document, such as a legal document. It’s ideal for organizations that must manage projects involving multiple stakeholders. CCM makes it easy to work together while keeping track of, and updating, the most-current version of the document.\r\n<span style=\"font-weight: bold; \">Transactional Content Management.</span> This type of ECM document management is designed for organizations that repeatedly use varied types of content, including records, paper documents, and digital files. TCM solutions capture content from various channels, classify it, store it, create an automated workflow to ensure the right user receives the content at the right time, and even deletes documents when they’re no longer needed, all while working seamlessly with other apps and databases, ensuring all of that content is available throughout the company.<br /><br /><br />\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: bold; \">What is Enterprise Content Management (ECM)?</span></h1>\r\nEnterprise Content Management is the organization of structured and unstructured documents using technology and software that allows your organization to “work smarter, not harder.” As technology advanced and everything became digital, organizations needed a new way to store and access files, leading to the creation of ECM. \r\nECM document management system consists of four main points:\r\n<ul><li><span style=\"font-weight: bold; \">Capture:</span> Capturing information from hardcopy documents or online forms and transferring it into the system</li><li><span style=\"font-weight: bold; \">Manage:</span> Managing the captured data in a structured format that allows quick and easy retrieval</li><li><span style=\"font-weight: bold; \">Storing:</span> Securely storing files in a central repository that can be accessed from multiple locations</li><li><span style=\"font-weight: bold; \">Delivery:</span> Implementation of business process workflows to automatically move documents from one step to the next</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Five ways ECM software can benefit your organization</span></h1>\r\n<span style=\"font-weight: bold; \">Basic file sharing and library services.</span> At its core, enterprise document management software begins with basic file sharing and library services managed within a networked repository. Individuals and groups with predefined access rights and permissions can access the repository and then create, read, update and delete files stored within it.\r\nMany ECM applications support Content Management Interoperability Services, an industry standard that allows different vendors' products to interoperate; this is an essential capability within large enterprises that maintain content management tools from multiple vendors.\r\n<span style=\"font-weight: bold; \">Content governance, compliance and records management.</span> For many organizations, managing business documents or other content types is a critical use case for ECM. Companies subject to compliance or other industry regulations need document content management system software to capture, manage, archive and ultimately dispose of files after a predefined period.\r\nECM can ensure that only individuals with predefined permissions - determined by access controls - can update or view documents stored within a repository. An organization can thus manage document modification.\r\nIn addition, enterprise content management tools can log all actions, providing an organization with the capabilities to maintain an auditable record of all the changes to documents within the repository.\r\n<span style=\"font-weight: bold; \">Business process management.</span> Companies also use ECM to establish workflows that span departments and geographies to support extended enterprise and inter-enterprise business processes.\r\nMost ECM software provides tools to help both technical and non-technical business users define business processes. Most applications provide audit controls to track each step of the process and analytic capabilities to help identify inefficiencies and streamline business procedures.\r\n<span style=\"font-weight: bold; \">Content repositories linked to other enterprise applications.</span> Some companies use electronic content management software as a repository for documents created by other enterprise applications, including CRM, ERP, HR and financial systems. These enterprise systems can seamlessly access, view or modify content managed by the ECM.\r\n<span style=\"font-weight: bold; \">Enabling mobile and remote workforces.</span> Content management tools often include functionality to allow remote workers to access content from mobile devices. This is an increasingly important feature for many companies.\r\nMobile capabilities also enable new kinds of data capture and presentation functionalities. 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С каждым днем увеличивается многообразие оборудования, прикладных систем, бизнес-приложений, используемых ИТ-сервисов. Контроль за их работоспособностью и автоматизация этого процесса, предотвращение сбоев - проактивный мониторинг становится первоочередной задачей. Кроме того важной задачей является оптимальное использование имеющихся ИТ активов и других ресурсов для снижения затрат бизнеса и стоимости владения информационными системами.<br />\r\nВ портфеле компании решения на базе продуктов ВМС Software и собственная разработка расширений Zabbix - Zabbix PM от ProNET, которые могут решить задачи, как крупного, так и среднего бизнеса и при этом имеют адекватную стоимость владения.<br />\r\n<span style=\"font-weight: bold;\">BMC Software</span><br />\r\nКомпания ВМС Software уже много лет является безусловным лидером в разработке программных продуктов для мониторинга и системам автоматизации ITIL/ITSM. BMC Software обладает непревзойденным опытом в области управления ИТ в течении 20 лет, поддерживая 92 компании из списка Forbes Global 100 и получая признание в качестве лидера IQM Gartner Magic Quadrant в течение пяти последних лет. Решения ВМС обеспечивают скорость, гибкость и эффективность для решения бизнес-задач в области управления сервисами, автоматизации операций и мэйнфреймов.<br />\r\nПродукт Remedy уже много лет занимает лидирующие позиции как система автоматизации ITIL/ITSM и полностью соответствует ITIL 3.0.<br />\r\nПродукт TrueSight специально разработан для мониторинга больших ИС и позиционируется как зонтичная система мониторинга, которая позволяет получить целостный взгляд на здоровье информационной системы компании любого масштаба. Использования развитых средств разработки, готовых шаблонов, отчетов и компонент интеграции с другими системами позволяет до минимума сократить время внедрения и получать максимальный эффект с первых дней владения.<br />\r\n<span style=\"font-weight: bold;\">Zabbix</span><br />\r\nВо всем мире Zabbix признан лучшим Open Sourse продуктом в сфере мониторинга. Но, в то же время, продукт требует значительных временных вложений на изучение, доработку для наиболее эффективного использования. На протяжение пяти последних лет, используя наш опыт внедрения и глубокое знание функциональности продуктов BMC Software, мы разработали собственную сборку расширений Zabbix - Zabbix PM которая позволяет:<br />\r\n\r\n<ul><li>Обеспечить функциональность мониторинга ИТ на уровне лучших продуктов отрасли, в том числе проактивный мониторинг и определение корневых причин</li></ul>\r\n<ul><li>Обеспечить мониторинг технологичких систем обеспечения жизнедеятоельности ИТ</li></ul>\r\n<ul><li>Автоматизировать действия на возникшие события</li></ul>\r\n<ul><li>Реализовать авто-обнаружение устройств и систему автонастройки конфигурации</li></ul>\r\n<ul><li>Автоматически сохранять конфигурации оборудования</li></ul>\r\n<ul><li>Начать эффективное использование без длительных затрат времени на доработку</li></ul>\r\n<ul><li>Реализовать эффективную визуализацию и отчеты посредством интеграции с Grafana, Jasper</li></ul>\r\n<ul><li>Интегрироваться с системами автоматизации ITIL/ITSM - OTRS, BMC Remedy и другими</li></ul>\r\n<ul><li>Интегрироваться с мессенджерами ( Telegram, Slack и др.)</li></ul>\r\n<ul><li>Интегрироваться с картографическими сервисами (Google maps и др.)</li></ul>\r\n<ul><li>Интегрироваться с другими системами мониторинга для построения зонтичного решения</li></ul>\r\n<ul><li>Подключить модуль резервного копирования конфигураций оборудования</li></ul>\r\nРешения от ProNET обеспечивают целостный взгляд на «здоровье» системы и используемых сервисов, отличную визуализацию и построение отчетов, интеграцию с локальными системами мониторинга, с системами автоматизации ITIL/ITSM, CMDB для построения ресурсно-сервисной модели и влияния составляющих ИТ инфраструктуры на «здоровье» сервисов.<br />\r\nРешения ProNET обеспечивают:<br />\r\n\r\n<ul><li>Для руководства – возможность всегда быть в курсе состояния «здоровья» сервисов.</li></ul>\r\n<ul><li>Для ИТ службы – получение действительно нужной, достоверной в необходимом объеме информации, концентрацию на главном, освобождают время на развитие ИС.</li></ul>\r\n<ul><li>Для пользователей - удобный способ решать повседневные задачи.</li></ul>","shortDescription":"Собственная разработка расширений Zabbix - Zabbix PM от ProNET может решить задачи, как крупного, так и среднего бизнеса и при этом имеет адекватную стоимость владения.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":12,"sellingCount":18,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Zabbix PM by ProNET","keywords":"","description":" <span style=\"font-weight: bold;\">Мониторинг инфраструктуры и сервисов</span>\r\nСовременный бизнес полностью зависим от функционирования Информационных систем. 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ITSM is focused on aligning IT processes and services with business objectives to help an organization grow.\r\nITSM positions IT services as the key means of delivering and obtaining value, where an internal or external IT service provider works with business customers, at the same time taking responsibility for the associated costs and risks. ITSM works across the whole lifecycle of a service, from the original strategy, through design, transition and into live operation.\r\nTo ensure sustainable quality of IT services, ITSM establishes a set of practices, or processes, constituting a service management system. There are industrial, national and international standards for IT service management solutions, setting up requirements and good practices for the management system. \r\nITSM system is based on a set of principles, such as focusing on value and continual improvement. It is not just a set of processes – it is a cultural mindset to ensure that the desired outcome for the business is achieved. \r\n<span style=\"font-weight: bold; \">ITIL (IT Infrastructure Library)</span> is a framework of best practices and recommendations for managing an organization's IT operations and services. IT service management processes, when built based on the ITIL framework, pave the way for better IT service operations management and improved business. To summarize, ITIL is a set of guidelines for effective IT service management best practices. ITIL has evolved beyond the delivery of services to providing end-to-end value delivery. The focus is now on the co-creation of value through service relationships. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">ITSM processes typically include five stages, all based on the ITIL framework:</span></p>\r\n<span style=\"font-weight: bold; \">ITSM strategy.</span> This stage forms the foundation or the framework of an organization's ITSM process building. It involves defining the services that the organization will offer, strategically planning processes, and recognizing and developing the required assets to keep processes moving. \r\n<span style=\"font-weight: bold; \">Service design.</span> This stage's main aim is planning and designing the IT services the organization offers to meet business demands. It involves creating and designing new services as well as assessing current services and making relevant improvements.\r\n<span style=\"font-weight: bold; \">Service transition.</span> Once the designs for IT services and their processes have been finalized, it's important to build them and test them out to ensure that processes flow. IT teams need to ensure that the designs don't disrupt services in any way, especially when existing IT service processes are upgraded or redesigned. This calls for change management, evaluation, and risk management. \r\n<span style=\"font-weight: bold; \">Service operation. </span>This phase involves implementing the tried and tested new or modified designs in a live environment. While in this stage, the processes have already been tested and the issues fixed, but new processes are bound to have hiccups—especially when customers start using the services. \r\n<span style=\"font-weight: bold;\">Continual service improvement (CSI).</span> Implementing IT processes successfully shouldn't be the final stage in any organization. There's always room for improvement and new development based on issues that pop up, customer needs and demands, and user feedback.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Benefits of efficient ITSM processes</h1>\r\nIrrespective of the size of business, every organization is involved in IT service management in some way. ITSM ensures that incidents, service requests, problems, changes, and IT assets—in addition to other aspects of IT services—are managed in a streamlined way.\r\nIT teams in your organization can employ various workflows and best practices in ITSM, as outlined in ITIL. Effective IT service management can have positive effects on an IT organization's overall function.\r\nHere are the 10 key benefits of ITSM:\r\n<ul><li> Lower costs for IT operations</li><li> Higher returns on IT investments</li><li> Minimal service outages</li><li> Ability to establish well-defined, repeatable, and manageable IT processes</li><li> Efficient analysis of IT problems to reduce repeat incidents</li><li> Improved efficiency of IT help desk teams</li><li> Well-defined roles and responsibilities</li><li> Clear expectations on service levels and service availability</li><li> Risk-free implementation of IT changes</li><li> Better transparency into IT processes and services</li></ul>\r\n<h1 class=\"align-center\">How to choose an ITSM tool?</h1>\r\nWith a competent IT service management goal in mind, it's important to invest in a service desk solution that caters to your business needs. It goes without saying, with more than 150 service desk tools to choose from, selecting the right one is easier said than done. Here are a few things to keep in mind when choosing an ITSM products:\r\n<span style=\"font-weight: bold; \">Identify key processes and their dependencies. </span>Based on business goals, decide which key ITSM processes need to be implemented and chart out the integrations that need to be established to achieve those goals. \r\n<span style=\"font-weight: bold; \">Consult with ITSM experts.</span> Participate in business expos, webinars, demos, etc., and educate yourself about the various options that are available in the market. Reports from expert analysts such as Gartner and Forrester are particularly useful as they include reviews of almost every solution, ranked based on multiple criteria.\r\n<span style=\"font-weight: bold; \">Choose a deployment option.</span> Every business has a different IT infrastructure model. Selecting an on-premises or software as a service (SaaS IT service management) tool depends on whether your business prefers to host its applications and data on its own servers or use a public or private cloud.\r\n<span style=\"font-weight: bold; \">Plan ahead for the future.</span> Although it's important to consider the "needs" primarily, you shouldn't rule out the secondary or luxury capabilities. If the ITSM tool doesn't have the potential to adapt to your needs as your organization grows, it can pull you back from progressing. Draw a clear picture of where your business is headed and choose an service ITSM that is flexible and technology-driven.\r\n<span style=\"font-weight: bold;\">Don't stop with the capabilities of the ITSM tool.</span> It might be tempting to assess an ITSM tool based on its capabilities and features but it's important to evaluate the vendor of the tool. A good IT support team, and a vendor that is endorsed for their customer-vendor relationship can take your IT services far. 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ITSM is focused on aligning IT processes and services with business objectives to help an organization grow.\r\nITSM positions IT services as the key means of delivering and obtaining value, where an internal or external IT service provider works with business customers, at the same time taking responsibility for the associated costs and risks. ITSM works across the whole lifecycle of a service, from the original strategy, through design, transition and into live operation.\r\nTo ensure sustainable quality of IT services, ITSM establishes a set of practices, or processes, constituting a service management system. There are industrial, national and international standards for IT service management solutions, setting up requirements and good practices for the management system. \r\nITSM system is based on a set of principles, such as focusing on value and continual improvement. It is not just a set of processes – it is a cultural mindset to ensure that the desired outcome for the business is achieved. \r\n<span style=\"font-weight: bold; \">ITIL (IT Infrastructure Library)</span> is a framework of best practices and recommendations for managing an organization's IT operations and services. IT service management processes, when built based on the ITIL framework, pave the way for better IT service operations management and improved business. To summarize, ITIL is a set of guidelines for effective IT service management best practices. ITIL has evolved beyond the delivery of services to providing end-to-end value delivery. The focus is now on the co-creation of value through service relationships. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">ITSM processes typically include five stages, all based on the ITIL framework:</span></p>\r\n<span style=\"font-weight: bold; \">ITSM strategy.</span> This stage forms the foundation or the framework of an organization's ITSM process building. It involves defining the services that the organization will offer, strategically planning processes, and recognizing and developing the required assets to keep processes moving. \r\n<span style=\"font-weight: bold; \">Service design.</span> This stage's main aim is planning and designing the IT services the organization offers to meet business demands. It involves creating and designing new services as well as assessing current services and making relevant improvements.\r\n<span style=\"font-weight: bold; \">Service transition.</span> Once the designs for IT services and their processes have been finalized, it's important to build them and test them out to ensure that processes flow. IT teams need to ensure that the designs don't disrupt services in any way, especially when existing IT service processes are upgraded or redesigned. This calls for change management, evaluation, and risk management. \r\n<span style=\"font-weight: bold; \">Service operation. </span>This phase involves implementing the tried and tested new or modified designs in a live environment. While in this stage, the processes have already been tested and the issues fixed, but new processes are bound to have hiccups—especially when customers start using the services. \r\n<span style=\"font-weight: bold;\">Continual service improvement (CSI).</span> Implementing IT processes successfully shouldn't be the final stage in any organization. There's always room for improvement and new development based on issues that pop up, customer needs and demands, and user feedback.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Benefits of efficient ITSM processes</h1>\r\nIrrespective of the size of business, every organization is involved in IT service management in some way. ITSM ensures that incidents, service requests, problems, changes, and IT assets—in addition to other aspects of IT services—are managed in a streamlined way.\r\nIT teams in your organization can employ various workflows and best practices in ITSM, as outlined in ITIL. Effective IT service management can have positive effects on an IT organization's overall function.\r\nHere are the 10 key benefits of ITSM:\r\n<ul><li> Lower costs for IT operations</li><li> Higher returns on IT investments</li><li> Minimal service outages</li><li> Ability to establish well-defined, repeatable, and manageable IT processes</li><li> Efficient analysis of IT problems to reduce repeat incidents</li><li> Improved efficiency of IT help desk teams</li><li> Well-defined roles and responsibilities</li><li> Clear expectations on service levels and service availability</li><li> Risk-free implementation of IT changes</li><li> Better transparency into IT processes and services</li></ul>\r\n<h1 class=\"align-center\">How to choose an ITSM tool?</h1>\r\nWith a competent IT service management goal in mind, it's important to invest in a service desk solution that caters to your business needs. It goes without saying, with more than 150 service desk tools to choose from, selecting the right one is easier said than done. Here are a few things to keep in mind when choosing an ITSM products:\r\n<span style=\"font-weight: bold; \">Identify key processes and their dependencies. </span>Based on business goals, decide which key ITSM processes need to be implemented and chart out the integrations that need to be established to achieve those goals. \r\n<span style=\"font-weight: bold; \">Consult with ITSM experts.</span> Participate in business expos, webinars, demos, etc., and educate yourself about the various options that are available in the market. Reports from expert analysts such as Gartner and Forrester are particularly useful as they include reviews of almost every solution, ranked based on multiple criteria.\r\n<span style=\"font-weight: bold; \">Choose a deployment option.</span> Every business has a different IT infrastructure model. Selecting an on-premises or software as a service (SaaS IT service management) tool depends on whether your business prefers to host its applications and data on its own servers or use a public or private cloud.\r\n<span style=\"font-weight: bold; \">Plan ahead for the future.</span> Although it's important to consider the "needs" primarily, you shouldn't rule out the secondary or luxury capabilities. If the ITSM tool doesn't have the potential to adapt to your needs as your organization grows, it can pull you back from progressing. Draw a clear picture of where your business is headed and choose an service ITSM that is flexible and technology-driven.\r\n<span style=\"font-weight: bold;\">Don't stop with the capabilities of the ITSM tool.</span> It might be tempting to assess an ITSM tool based on its capabilities and features but it's important to evaluate the vendor of the tool. A good IT support team, and a vendor that is endorsed for their customer-vendor relationship can take your IT services far. Check Gartner's magic quadrant and other analyst reports, along with product and support reviews to ensure that the said tool provides good customer support.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ITSM.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"https://www.pronet.ua/ru/prat-pershe-vseukrainske-byuro-kreditnikh-istorij/","title":"Supplier's web site"}},"comments":[],"referencesCount":0},"zabbix-pm-for-industrial-and-construction-group-kovalskaya":{"id":1052,"title":"Zabbix PM for Industrial and Construction Group \"Kovalskaya\"","description":"<span style=\"font-style: italic; \">Description is not ready yet</span>","alias":"zabbix-pm-for-industrial-and-construction-group-kovalskaya","roi":0,"seo":{"title":"Zabbix PM for Industrial and Construction Group \"Kovalskaya\"","keywords":"","description":"<span style=\"font-style: italic; \">Description is not ready yet</span>","og:title":"Zabbix PM for Industrial and Construction Group \"Kovalskaya\"","og:description":"<span style=\"font-style: italic; \">Description is not ready yet</span>"},"deal_info":"","user":{"id":7491,"title":"KOVALSKA Industrial-Construction Group","logoURL":"https://old.roi4cio.com/uploads/roi/company/Kovalska.jpg","alias":"kovalskaja-promyshlenno-stroitelnaja-gruppa","address":"","roles":[],"description":" ICG Kovalska - (full name: Association "Industrial and Construction Group" Kovalska ") - Ukrainian manufacturer of building materials and builder. It is a part of Joint Stock Company «Reinforced Concrete Structures Plant. Svetlana Kowalska ”, and at that time the Reinforced Concrete Products Factory No. 3 was founded in 1956.\r\nToday, Kovalska PBG brings together 11 enterprises, 28 concrete mixing units. The Group's activities are based on the production of granite raw materials, manufactured building materials (concrete mixes, reinforced concrete products, concrete elements of landscape design, dry mixes, paints and decorative plaster), providing transportation for its customers, designing, erecting and operating facilities commercial and social purpose.<br />\r\nPlant of Reinforced Concrete Structures. Svetlana Kowalska<br />\r\nThe Group's companies have 3,500 employees\r\nSource: https://uk.wikipedia.org/wiki/%D0%9F%D0%91%D0%93_%C2%AB%D0%9A%D0%BE%D0%B2%D0%B0%D0%BB%D1%8C%D1%81%D1%8C%D0%BA%D0%B0%C2%BB","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":2,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"https://kovalska.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"KOVALSKA Industrial-Construction Group","keywords":"","description":" ICG Kovalska - (full name: Association "Industrial and Construction Group" Kovalska ") - Ukrainian manufacturer of building materials and builder. It is a part of Joint Stock Company «Reinforced Concrete Structures Plant. Svetlana Kowalska ”, a","og:title":"KOVALSKA Industrial-Construction Group","og:description":" ICG Kovalska - (full name: Association "Industrial and Construction Group" Kovalska ") - Ukrainian manufacturer of building materials and builder. It is a part of Joint Stock Company «Reinforced Concrete Structures Plant. Svetlana Kowalska ”, a","og:image":"https://old.roi4cio.com/uploads/roi/company/Kovalska.jpg"},"eventUrl":""},"supplier":{"id":275,"title":"ProNET","logoURL":"https://old.roi4cio.com/uploads/roi/company/pronet_logo_small.png","alias":"pronet","address":"Юридический адрес: Украина, 01014, г. Киев, ул. Болсуновского, 6, офис 600 Почтовый адрес: Украина, 04073, г. Киев, ул. Марка Вовчка, 18А","roles":[],"description":"ProNET company is positioned on the Ukrainian market as a company that creates and implements integrated IT solutions that ensure the effective functioning of the customer’s business, which is achieved due to the high professionalism and technical expertise of the company’s employees.<br />ProNET IT solutions are based on the latest information technologies and modern methods of organizing and managing IT assets of a customer’s enterprise, including its organizational structure and business processes.<br />In 2010, the company received a certificate confirming the compliance of the quality management system with international standards ISO 9001: 2009. The ProNET large project management methodology is built in accordance with the “Guide to the Project Management Body of Knowledge (PMBook® Guide)” Third Edition © 2004 PMI. A special team is created to manage the project, the existing standard sets of work processes and procedures are adapted to complete it on time, in proper quality and within a certain budget. 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Киев, ул. Болсуновского, 6, офис 600 Почтовый адрес: Украина, 04073, г. Киев, ул. Марка Вовчка, 18А","roles":[],"description":"ProNET company is positioned on the Ukrainian market as a company that creates and implements integrated IT solutions that ensure the effective functioning of the customer’s business, which is achieved due to the high professionalism and technical expertise of the company’s employees.<br />ProNET IT solutions are based on the latest information technologies and modern methods of organizing and managing IT assets of a customer’s enterprise, including its organizational structure and business processes.<br />In 2010, the company received a certificate confirming the compliance of the quality management system with international standards ISO 9001: 2009. The ProNET large project management methodology is built in accordance with the “Guide to the Project Management Body of Knowledge (PMBook® Guide)” Third Edition © 2004 PMI. A special team is created to manage the project, the existing standard sets of work processes and procedures are adapted to complete it on time, in proper quality and within a certain budget. To increase the speed of reaction to customer requests and reduce the time to eliminate incidents, the company introduced the Service Desk system.","companyTypes":[],"products":{},"vendoredProductsCount":1,"suppliedProductsCount":119,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":8,"vendorImplementationsCount":0,"vendorPartnersCount":5,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://www.pronet.ua/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"ProNET","keywords":"systems, management, data, centers, ProNET, unified, storage, communications","description":"ProNET company is positioned on the Ukrainian market as a company that creates and implements integrated IT solutions that ensure the effective functioning of the customer’s business, which is achieved due to the high professionalism and technical expertise of","og:title":"ProNET","og:description":"ProNET company is positioned on the Ukrainian market as a company that creates and implements integrated IT solutions that ensure the effective functioning of the customer’s business, which is achieved due to the high professionalism and technical expertise of","og:image":"https://old.roi4cio.com/uploads/roi/company/pronet_logo_small.png"},"eventUrl":""}],"products":[{"id":5091,"logo":false,"scheme":false,"title":"Zabbix PM by ProNET","vendorVerified":0,"rating":"0.00","implementationsCount":2,"suppliersCount":0,"alias":"zabbix-pm-by-pronet","companyTypes":[],"description":" <span style=\"font-weight: bold;\">Мониторинг инфраструктуры и сервисов</span>\r\nСовременный бизнес полностью зависим от функционирования Информационных систем. С каждым днем увеличивается многообразие оборудования, прикладных систем, бизнес-приложений, используемых ИТ-сервисов. Контроль за их работоспособностью и автоматизация этого процесса, предотвращение сбоев - проактивный мониторинг становится первоочередной задачей. Кроме того важной задачей является оптимальное использование имеющихся ИТ активов и других ресурсов для снижения затрат бизнеса и стоимости владения информационными системами.<br />\r\nВ портфеле компании решения на базе продуктов ВМС Software и собственная разработка расширений Zabbix - Zabbix PM от ProNET, которые могут решить задачи, как крупного, так и среднего бизнеса и при этом имеют адекватную стоимость владения.<br />\r\n<span style=\"font-weight: bold;\">BMC Software</span><br />\r\nКомпания ВМС Software уже много лет является безусловным лидером в разработке программных продуктов для мониторинга и системам автоматизации ITIL/ITSM. BMC Software обладает непревзойденным опытом в области управления ИТ в течении 20 лет, поддерживая 92 компании из списка Forbes Global 100 и получая признание в качестве лидера IQM Gartner Magic Quadrant в течение пяти последних лет. Решения ВМС обеспечивают скорость, гибкость и эффективность для решения бизнес-задач в области управления сервисами, автоматизации операций и мэйнфреймов.<br />\r\nПродукт Remedy уже много лет занимает лидирующие позиции как система автоматизации ITIL/ITSM и полностью соответствует ITIL 3.0.<br />\r\nПродукт TrueSight специально разработан для мониторинга больших ИС и позиционируется как зонтичная система мониторинга, которая позволяет получить целостный взгляд на здоровье информационной системы компании любого масштаба. Использования развитых средств разработки, готовых шаблонов, отчетов и компонент интеграции с другими системами позволяет до минимума сократить время внедрения и получать максимальный эффект с первых дней владения.<br />\r\n<span style=\"font-weight: bold;\">Zabbix</span><br />\r\nВо всем мире Zabbix признан лучшим Open Sourse продуктом в сфере мониторинга. Но, в то же время, продукт требует значительных временных вложений на изучение, доработку для наиболее эффективного использования. На протяжение пяти последних лет, используя наш опыт внедрения и глубокое знание функциональности продуктов BMC Software, мы разработали собственную сборку расширений Zabbix - Zabbix PM которая позволяет:<br />\r\n\r\n<ul><li>Обеспечить функциональность мониторинга ИТ на уровне лучших продуктов отрасли, в том числе проактивный мониторинг и определение корневых причин</li></ul>\r\n<ul><li>Обеспечить мониторинг технологичких систем обеспечения жизнедеятоельности ИТ</li></ul>\r\n<ul><li>Автоматизировать действия на возникшие события</li></ul>\r\n<ul><li>Реализовать авто-обнаружение устройств и систему автонастройки конфигурации</li></ul>\r\n<ul><li>Автоматически сохранять конфигурации оборудования</li></ul>\r\n<ul><li>Начать эффективное использование без длительных затрат времени на доработку</li></ul>\r\n<ul><li>Реализовать эффективную визуализацию и отчеты посредством интеграции с Grafana, Jasper</li></ul>\r\n<ul><li>Интегрироваться с системами автоматизации ITIL/ITSM - OTRS, BMC Remedy и другими</li></ul>\r\n<ul><li>Интегрироваться с мессенджерами ( Telegram, Slack и др.)</li></ul>\r\n<ul><li>Интегрироваться с картографическими сервисами (Google maps и др.)</li></ul>\r\n<ul><li>Интегрироваться с другими системами мониторинга для построения зонтичного решения</li></ul>\r\n<ul><li>Подключить модуль резервного копирования конфигураций оборудования</li></ul>\r\nРешения от ProNET обеспечивают целостный взгляд на «здоровье» системы и используемых сервисов, отличную визуализацию и построение отчетов, интеграцию с локальными системами мониторинга, с системами автоматизации ITIL/ITSM, CMDB для построения ресурсно-сервисной модели и влияния составляющих ИТ инфраструктуры на «здоровье» сервисов.<br />\r\nРешения ProNET обеспечивают:<br />\r\n\r\n<ul><li>Для руководства – возможность всегда быть в курсе состояния «здоровья» сервисов.</li></ul>\r\n<ul><li>Для ИТ службы – получение действительно нужной, достоверной в необходимом объеме информации, концентрацию на главном, освобождают время на развитие ИС.</li></ul>\r\n<ul><li>Для пользователей - удобный способ решать повседневные задачи.</li></ul>","shortDescription":"Собственная разработка расширений Zabbix - Zabbix PM от ProNET может решить задачи, как крупного, так и среднего бизнеса и при этом имеет адекватную стоимость владения.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":12,"sellingCount":18,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Zabbix PM by ProNET","keywords":"","description":" <span style=\"font-weight: bold;\">Мониторинг инфраструктуры и сервисов</span>\r\nСовременный бизнес полностью зависим от функционирования Информационных систем. 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ITSM is focused on aligning IT processes and services with business objectives to help an organization grow.\r\nITSM positions IT services as the key means of delivering and obtaining value, where an internal or external IT service provider works with business customers, at the same time taking responsibility for the associated costs and risks. ITSM works across the whole lifecycle of a service, from the original strategy, through design, transition and into live operation.\r\nTo ensure sustainable quality of IT services, ITSM establishes a set of practices, or processes, constituting a service management system. There are industrial, national and international standards for IT service management solutions, setting up requirements and good practices for the management system. \r\nITSM system is based on a set of principles, such as focusing on value and continual improvement. It is not just a set of processes – it is a cultural mindset to ensure that the desired outcome for the business is achieved. \r\n<span style=\"font-weight: bold; \">ITIL (IT Infrastructure Library)</span> is a framework of best practices and recommendations for managing an organization's IT operations and services. IT service management processes, when built based on the ITIL framework, pave the way for better IT service operations management and improved business. To summarize, ITIL is a set of guidelines for effective IT service management best practices. ITIL has evolved beyond the delivery of services to providing end-to-end value delivery. 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It goes without saying, with more than 150 service desk tools to choose from, selecting the right one is easier said than done. Here are a few things to keep in mind when choosing an ITSM products:\r\n<span style=\"font-weight: bold; \">Identify key processes and their dependencies. </span>Based on business goals, decide which key ITSM processes need to be implemented and chart out the integrations that need to be established to achieve those goals. \r\n<span style=\"font-weight: bold; \">Consult with ITSM experts.</span> Participate in business expos, webinars, demos, etc., and educate yourself about the various options that are available in the market. Reports from expert analysts such as Gartner and Forrester are particularly useful as they include reviews of almost every solution, ranked based on multiple criteria.\r\n<span style=\"font-weight: bold; \">Choose a deployment option.</span> Every business has a different IT infrastructure model. Selecting an on-premises or software as a service (SaaS IT service management) tool depends on whether your business prefers to host its applications and data on its own servers or use a public or private cloud.\r\n<span style=\"font-weight: bold; \">Plan ahead for the future.</span> Although it's important to consider the "needs" primarily, you shouldn't rule out the secondary or luxury capabilities. If the ITSM tool doesn't have the potential to adapt to your needs as your organization grows, it can pull you back from progressing. Draw a clear picture of where your business is headed and choose an service ITSM that is flexible and technology-driven.\r\n<span style=\"font-weight: bold;\">Don't stop with the capabilities of the ITSM tool.</span> It might be tempting to assess an ITSM tool based on its capabilities and features but it's important to evaluate the vendor of the tool. 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It goes without saying, with more than 150 service desk tools to choose from, selecting the right one is easier said than done. Here are a few things to keep in mind when choosing an ITSM products:\r\n<span style=\"font-weight: bold; \">Identify key processes and their dependencies. </span>Based on business goals, decide which key ITSM processes need to be implemented and chart out the integrations that need to be established to achieve those goals. \r\n<span style=\"font-weight: bold; \">Consult with ITSM experts.</span> Participate in business expos, webinars, demos, etc., and educate yourself about the various options that are available in the market. Reports from expert analysts such as Gartner and Forrester are particularly useful as they include reviews of almost every solution, ranked based on multiple criteria.\r\n<span style=\"font-weight: bold; \">Choose a deployment option.</span> Every business has a different IT infrastructure model. 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