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Kingston University
Industry:Education
Region:Europe, UK
Products
IT Environment Mac, Microsoft Windows and Office 365 Kingston University is a thriving higher education institution spread out over four campuses in southwest London. With more than 17,000 students, 2,000 staff, 6,500 devices — including Macs, PCs, and short-loan laptops — and a sizeable cloud environment to protect, there’s plenty to keep Chief Information Officer Simon Harrison busy. Universities are increasingly in the crosshairs of online attackers who believe porous networks and underinvestment in cybersecurity by some make them an easy target. Data breaches at UK universities have doubled over the past two years, according to FOI data, as state-sponsored hackers and financially motivated gangs look to steal highly valuable research data. Additionally, phishing attempts targeting students have rocketed in recent months, while ransomware is an ever-present danger. “Many of our students use our devices to support their learning and for social activities, which exposes them to attacks. We are looking to protect endpoints and servers from ransomware, malware, spyware and so on,” says Harrison. “If we’re not well protected, people can introduce infected files onto our cloud servers and on-site storage via their own devices or flash drives.” "When we started this journey, we were primarily interested in protecting the devices we owned. But through conversations with Trend Micro, the partner relationship has grown where we are now able to provide Trend Micro Antivirus to our students and staff as well." Simon Harrison, Chief Information Officer, Kingston University Challenges Like many organisations, Kingston University is currently undergoing a digital transformation journey designed to improve learning, teaching, and research outcomes, as well as IT resilience and service delivery. As part of this ongoing, multi-year initiative, security has always been front-of-mind, according to Harrison. Apart from the risk of data loss and ransomware-based service outages — which would have a huge impact on staff and students — there’s a reputational risk if university services are seen to be sending out malware, he explains. To provide assurance to the Board and Audit and Risk Committee, Harrison devised several key requirements:
Industry:Education
Region:Europe, UK
Products
- Smart Protection Suite Complete
- Control Manager
- Endpoint Application Control
- Endpoint Encryption
- Integrated Data Loss Protection (iDLP)
- OfficeScan
- Mobile Security
- Email Security Gateway
- Vulnerability Protection
IT Environment Mac, Microsoft Windows and Office 365 Kingston University is a thriving higher education institution spread out over four campuses in southwest London. With more than 17,000 students, 2,000 staff, 6,500 devices — including Macs, PCs, and short-loan laptops — and a sizeable cloud environment to protect, there’s plenty to keep Chief Information Officer Simon Harrison busy. Universities are increasingly in the crosshairs of online attackers who believe porous networks and underinvestment in cybersecurity by some make them an easy target. Data breaches at UK universities have doubled over the past two years, according to FOI data, as state-sponsored hackers and financially motivated gangs look to steal highly valuable research data. Additionally, phishing attempts targeting students have rocketed in recent months, while ransomware is an ever-present danger. “Many of our students use our devices to support their learning and for social activities, which exposes them to attacks. We are looking to protect endpoints and servers from ransomware, malware, spyware and so on,” says Harrison. “If we’re not well protected, people can introduce infected files onto our cloud servers and on-site storage via their own devices or flash drives.” "When we started this journey, we were primarily interested in protecting the devices we owned. But through conversations with Trend Micro, the partner relationship has grown where we are now able to provide Trend Micro Antivirus to our students and staff as well." Simon Harrison, Chief Information Officer, Kingston University Challenges Like many organisations, Kingston University is currently undergoing a digital transformation journey designed to improve learning, teaching, and research outcomes, as well as IT resilience and service delivery. As part of this ongoing, multi-year initiative, security has always been front-of-mind, according to Harrison. Apart from the risk of data loss and ransomware-based service outages — which would have a huge impact on staff and students — there’s a reputational risk if university services are seen to be sending out malware, he explains. To provide assurance to the Board and Audit and Risk Committee, Harrison devised several key requirements:
- IT security infrastructure must address the growing diversity of the threat landscape
- Proactive threat protection with a high degree of management and granular analytics
- Protection across endpoints and hybrid cloud servers
- Connected, layered defence to complement existing next-gen firewalls
- Regain control of end-user IT by centralising threat and data protection across multiple layers
- Stop ransomware from encrypting endpoints
- Block zero-day malware with signature-less techniques
- Enable users to securely work from the platforms they find most productive
- Protect data with no increase in management or client footprint
- Minimise risks with any mix of real-time, proactive cloud-based security
- Reduce management complexity and overall costs
Brooks Rehabilitation
Industry: Healthcare
Employees: 2,800
Region: North America, United States
Products
IT Environment Two data centers, 150 servers, virtualized, Cisco networking, 2,500 laptops/desktop running Windows, private cloud Providing world-class rehabilitation solutions since 1970, Brooks Rehabilitation is dedicated to advancing the health and well-being of communities throughout the southeastern U.S. Brooks’ highly-trained clinicians provide the most advanced therapy and medical care, along with the compassion, motivation, and hope to help people reach their highest level of recovery. Brooks operates one of the nation’s largest inpatient rehabilitation hospitals with 160 beds, one of the region’s largest home healthcare agencies, 32 outpatient rehabilitation clinics, and much more. Within the hospital is the Cybernic Treatment Center where they are introducing robotic treatment with the Hybrid Assistive Limb (HAL) for patients paralyzed by spinal cord injuries. In addition, Brooks operates the Clinical Research Center and provides many low- or no-cost community programs to improve the quality of life for people living with physical disabilities. To meet the needs of patients and clinicians, the IT organization supports more than 2,800 employees with two data centers, and approximately 150 servers. Challenges For Brooks Rehabilitation, keeping its IT environment and patient personal health information protected across a widely distributed network is an ongoing priority—and a challenge. Like many healthcare organizations, Brooks was the target of constant cyber threats, including phishing emails that trick employees into revealing protected information, such as passwords, to gain access to business data, including credit card and patient information. Also, with approximately one-third of employees using mobile devices, Brooks needed to protect employees’ mobile devices and data. Brooks is also required to meet HIPAA, HITECH Act1, and other compliance regulations. “Without visibility across our entire network’s threat landscape, it was difficult to identify threats, pinpoint vulnerabilities, and rapidly address them to ensure our systems and data were secure and in compliance with healthcare regulations,” said Brian Barbour, System Engineer/End User Experience at Brooks Rehabilitation. Why Trend Micro Brooks Rehabilitation has been a Trend Micro customer since 2013, and Barbour had used Trend Micro security products for 10 years before joining the company in early 2017. Barbour met with Trend Micro shortly after he joined, and quickly discovered that an upgrade to Trend Micro™ Smart Protection Complete would give them the powerful security capabilities they were looking for at minimal cost. Brooks was impressed with how the entire Trend Micro team provided an amazing amount of help upfront to ensure their success. “They were always fast to respond to our inquiries and very helpful—which made our decision to work with them an easy one,” said Barbour. "As a leader in treatment with robotic IoT devices, Trend Micro’s ability to provide security for these devices helps Brooks with the safety and well-being of patients." Brian Barbour, System Engineer/End User Experience, Brooks Rehabilitation Solution To implement Trend Micro™ Smart Protection Complete, Brooks Rehabilitation started with a pilot implementation of Trend Micro™ Vulnerability Protection. Its network-level host intrusion prevention system shields against vulnerabilities in operating systems and client applications. “Trend Micro experts went above and beyond to help us simplify the implementation process,” said Barbour. Brooks next implemented Trend Micro™ ScanMail™ solution to block traditional malware and guard against targeted email attacks and spear phishing using document exploit detection, enhanced web reputation, and sandboxing. In addition, Trend Micro™ Smart Protection Network™ cloud-based security identifies and blocks threats in real time. With Smart Protection Complete, Brooks can eliminate security gaps across any user activity and any endpoint using application control, intrusion prevention endpoint encryption, data loss prevention, and more. In addition, full disk encryption supports compliance. “Encryption is very important, especially with our mobile workforce. If a laptop containing personal health information is stolen and its disk is encrypted, we know we’re still compliant with HIPAA regulations,” said Barbour. Finally, with Trend Micro™ Control Manager™ solution in place, Barbour and his team can manage multiple layers of connected threat and data protection for complete visibility. “It’s really helpful to see the entire threat landscape and know every facet of our IT infrastructure is protected,” said Barbour. "The solution detected malicious code and removed hundreds of phishing emails from our system with the click of a button." Brian Barbour, System Engineer/End User Experience, Brooks Rehabilitation Results Since deploying Smart Protection Complete, Brooks has gained several benefits, including identifying and stopping phishing exploits. “The solution detected malicious code and removed hundreds of phishing emails from our system with the click of a button,” said Barbour. “With the solution’s encryption capabilities, we reduced our encryption time by 30 percent and now have greater compliance protection at a reduced cost.” In addition to providing visibility across the threat landscape, Control Manager integrates every Trend Micro product in a single view. “Control Manager allows us to see our top 10 risky users and provides behavioral analysis, so we can see what transpired to create an issue,” said Barbour. “As a leader in treatment with robotic IoT devices, Trend Micro’s ability to provide security for these devices helps Brooks with the safety and well-being of patients. I’ve worked with Trend Micro products most of my career. Trend Micro not only keeps up with changes in technology, but I’m confident they’ll be here to take care of new threats as they arise,” said Barbour. What's Next Looking ahead, Brooks Rehabilitation plans to implement additional cloud solutions offered by Trend Micro™ Smart Protection suites. Barbour and his team are also considering Trend Micro™ Worry-Free™ Business Security, and Trend Micro™ Deep Discovery™ network defense solution to further protect their IT environment, information and users.
Industry: Healthcare
Employees: 2,800
Region: North America, United States
Products
- Smart Protection Complete:
- OfficeScan
- ScanMail
- Control Manager
- Vulnerability Protection
- Endpoint Encryption
IT Environment Two data centers, 150 servers, virtualized, Cisco networking, 2,500 laptops/desktop running Windows, private cloud Providing world-class rehabilitation solutions since 1970, Brooks Rehabilitation is dedicated to advancing the health and well-being of communities throughout the southeastern U.S. Brooks’ highly-trained clinicians provide the most advanced therapy and medical care, along with the compassion, motivation, and hope to help people reach their highest level of recovery. Brooks operates one of the nation’s largest inpatient rehabilitation hospitals with 160 beds, one of the region’s largest home healthcare agencies, 32 outpatient rehabilitation clinics, and much more. Within the hospital is the Cybernic Treatment Center where they are introducing robotic treatment with the Hybrid Assistive Limb (HAL) for patients paralyzed by spinal cord injuries. In addition, Brooks operates the Clinical Research Center and provides many low- or no-cost community programs to improve the quality of life for people living with physical disabilities. To meet the needs of patients and clinicians, the IT organization supports more than 2,800 employees with two data centers, and approximately 150 servers. Challenges For Brooks Rehabilitation, keeping its IT environment and patient personal health information protected across a widely distributed network is an ongoing priority—and a challenge. Like many healthcare organizations, Brooks was the target of constant cyber threats, including phishing emails that trick employees into revealing protected information, such as passwords, to gain access to business data, including credit card and patient information. Also, with approximately one-third of employees using mobile devices, Brooks needed to protect employees’ mobile devices and data. Brooks is also required to meet HIPAA, HITECH Act1, and other compliance regulations. “Without visibility across our entire network’s threat landscape, it was difficult to identify threats, pinpoint vulnerabilities, and rapidly address them to ensure our systems and data were secure and in compliance with healthcare regulations,” said Brian Barbour, System Engineer/End User Experience at Brooks Rehabilitation. Why Trend Micro Brooks Rehabilitation has been a Trend Micro customer since 2013, and Barbour had used Trend Micro security products for 10 years before joining the company in early 2017. Barbour met with Trend Micro shortly after he joined, and quickly discovered that an upgrade to Trend Micro™ Smart Protection Complete would give them the powerful security capabilities they were looking for at minimal cost. Brooks was impressed with how the entire Trend Micro team provided an amazing amount of help upfront to ensure their success. “They were always fast to respond to our inquiries and very helpful—which made our decision to work with them an easy one,” said Barbour. "As a leader in treatment with robotic IoT devices, Trend Micro’s ability to provide security for these devices helps Brooks with the safety and well-being of patients." Brian Barbour, System Engineer/End User Experience, Brooks Rehabilitation Solution To implement Trend Micro™ Smart Protection Complete, Brooks Rehabilitation started with a pilot implementation of Trend Micro™ Vulnerability Protection. Its network-level host intrusion prevention system shields against vulnerabilities in operating systems and client applications. “Trend Micro experts went above and beyond to help us simplify the implementation process,” said Barbour. Brooks next implemented Trend Micro™ ScanMail™ solution to block traditional malware and guard against targeted email attacks and spear phishing using document exploit detection, enhanced web reputation, and sandboxing. In addition, Trend Micro™ Smart Protection Network™ cloud-based security identifies and blocks threats in real time. With Smart Protection Complete, Brooks can eliminate security gaps across any user activity and any endpoint using application control, intrusion prevention endpoint encryption, data loss prevention, and more. In addition, full disk encryption supports compliance. “Encryption is very important, especially with our mobile workforce. If a laptop containing personal health information is stolen and its disk is encrypted, we know we’re still compliant with HIPAA regulations,” said Barbour. Finally, with Trend Micro™ Control Manager™ solution in place, Barbour and his team can manage multiple layers of connected threat and data protection for complete visibility. “It’s really helpful to see the entire threat landscape and know every facet of our IT infrastructure is protected,” said Barbour. "The solution detected malicious code and removed hundreds of phishing emails from our system with the click of a button." Brian Barbour, System Engineer/End User Experience, Brooks Rehabilitation Results Since deploying Smart Protection Complete, Brooks has gained several benefits, including identifying and stopping phishing exploits. “The solution detected malicious code and removed hundreds of phishing emails from our system with the click of a button,” said Barbour. “With the solution’s encryption capabilities, we reduced our encryption time by 30 percent and now have greater compliance protection at a reduced cost.” In addition to providing visibility across the threat landscape, Control Manager integrates every Trend Micro product in a single view. “Control Manager allows us to see our top 10 risky users and provides behavioral analysis, so we can see what transpired to create an issue,” said Barbour. “As a leader in treatment with robotic IoT devices, Trend Micro’s ability to provide security for these devices helps Brooks with the safety and well-being of patients. I’ve worked with Trend Micro products most of my career. Trend Micro not only keeps up with changes in technology, but I’m confident they’ll be here to take care of new threats as they arise,” said Barbour. What's Next Looking ahead, Brooks Rehabilitation plans to implement additional cloud solutions offered by Trend Micro™ Smart Protection suites. Barbour and his team are also considering Trend Micro™ Worry-Free™ Business Security, and Trend Micro™ Deep Discovery™ network defense solution to further protect their IT environment, information and users.
Upgrades endpoint security, addressing the changing needs of a mobile workforce
United Way of Greater Atlanta
Employees: 220
Industry: Nonprofit, Charity
Region: Atlanta, Georgia
Products
- User Protection
- Smart Protection Suite
- Smart Protection for Endpoints
- OfficeScan
- Endpoint Encryption
- Data Loss Prevention (DLP)
- Control Manager
- Deep Security
- Microsoft Office 365
- VMware 260+ endpoints
- 50-60 virtual desktops
- PC and mac
- mobile