Challenges

• Stakeholders emails were being bombarded with spam
• Account compromise led to employees receiving targeted phishing emails

Results

• Protected from spam, malware, and targeted spearphishing attacks
• Brand and reputation defended against account compromise and domain spoofing
• Rapid, easy deployment

Cape Air not only serves consumers, but also has partnerships with major airlines that it corresponds with on a regular basis. So, it would not be unusual for those organizations to receive emails from Cape Air—as well as emails from attackers who use domain spoofing to hijack Cape Air’s brand identity.

Gifford explains, “If an account gets compromised and then that compromised account goes on to attack one of our partners, that’s not acceptable to me.”

Therefore, DMARC was also something that needed to be implemented immediately. Gifford started looking for an email security solution that would address the gaps in Office 365, secure his users against targeted attacks, and protect Cape Air’s brand and reputation. He had heard about Barracuda and its security solutions, and when he watched a Barracuda Essentials and Sentinel demo, he liked what he saw.  Cape Air was one of the earliest Barracuda Sentinel customers. Barracuda Sentinel has helped reduce incidents of account compromise by blocking web impersonation emails (e.g., emails that pretend to come from Office 365), which lead to the theft of employee credentials. Barracuda Sentinel also provides domain fraud visibility protection using DMARC authentication, which ensures that no one can hijack Cape Air’s brand.

Gifford says, “I think Sentinel is a ground-breaking program. The thing about AI is that it just gets better.”

Barracuda Sentinel does an excellent job of catching phishing and spear phishing attempts, and Gifford couldn’t be happier. He describes Barracuda Sentinel as being “the best thing since sliced bread.”  Before implementing Barracuda’s email protection, Cape Air faced a lot of spam and their users were flooded with phishing and spear phishing attacks. Cape Air has seen an enormous drop in the number of email attacks since it adopted Barracuda’s email solutions. Phishing and spear-phishing attempts to trap unaware and innocent users are a thing of the past, and almost 100% of all virus and malware traffic is blocked.

“My complaints from end users have dropped significantly,” Gifford says.

Cape Air has had no further incidents since it started using Barracuda’s email protection. Gifford says he’s been happy ever since.