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Avaya Aura® Call Center Elite
Deliver a unified and highly personalized customer experience that builds your brand and fosters long-term loyalty. Avaya Aura® Call Center Elite helps to ensure the right resources are readily available to your customers. Enable your business to handle all types of customer interactions more efficiently. With intelligent routing and resource selection features, you can determine if customers should be served by the least busy agent, the first available agent, or the agent with skills that best match your customer’s needs. Serve your customers and prospects through their preferred contact channel. With a single pool of agents, regardless of location, you are equipped to deliver the right customer experience every time.
- Provide Your Customers with a Seamless Experience Across Channels. Among consumers, 68% say they expect the information they give an organization in one place to be available in another—and 80% say agents should be instantly familiar with contact history. Now you can personalize your customers’ experiences by sharing details like customer history and screen pop data across contact channels.
- Add Lower Cost Customer Service Channels. Reduce call volume and improve contact center efficiency by moving interactions to lower cost channels such as email, chat, SMS, and social media.
- Improve Your Contact Center Performance. Analyze historical and real-time reporting data to improve and maximize customer experiences, quickly adapting your contact center to respond dynamically to business and customer needs.
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Avaya Aura® Call Center Elite Multichannel
Avaya Aura® Call Center Elite Multichannel is a Microsoft Windows-based software suite.
Companies can use this software suite to turn one-dimensional call centers into powerful multimedia contact centers. Call Center Elite Multichannel uses the phantom call capability of Communication Manager by which customers can make contact through phone, email, text message, or instant message.
Whether your customers communicate on mobile, emails, or chat, their communication is routed by identifying the agent using a phone call. The emails, SMS, or chat messages are then directly forwarded to the agent identified using this call. The agent can also reply using the same method of communication.
Easy to implement and simple to use, Call Center Elite Multichannel also delivers:
• Out-of-the-box desktop applications for supervisors
• Framework applications including intelligent routing, interaction data, and centralized configuration
• Automated or agent-initiated outbound preview dialing
• Powerful application development tools for complete customization and integration
• Simple and fast wizards for desktop screen pop-ups and routing rules
The Call Center Elite Multichannel multimedia technology uses the phantom call capabilities of Communication Manager to deliver non-voice work items to contact center agents. Phantom calls are generated using the Computer-Telephony Integration (CTI) application. This application has no physical station as an originating point.
The multimedia suite blends emails, SMS, and web-based customer inquiries with inbound calls.
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Avaya Aura® Communication Manager
The Core of Your Unified Communications and Collaboration Solution
- Start your move to unified communications and collaboration with Avaya Aura® Communication Manager. Voice, video, messaging, and customer contact applications converge on a single network, to spread intelligent and flexible communications throughout the organization.
- Enable employees to take care of business more easily and quickly—because your staff at headquarters, remote branch offices, and on the road will all be using the same enhanced communication capabilities.
- Extend conferencing, mobility, video, and collaborative applications to everyone in your organization. Avaya Aura® Communication Manager adapts to SIP, H.323, digital, and analog. And this means your current network won’t stop you from moving to unified communications and collaboration.
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Avaya Aura® Experience Portal
Give Your Customers an Experience That No One Else Can
- Engage with your customers when and where they want on the devices of their choice. Every customer interaction holds the promise of making a positive impression and advancing your competitive advantage.
- Connect with customers in new ways, taking advantage of all the popular channels available with Avaya Aura® Experience Portal—including mobile, voice, video, email, and SMS text.
- Orchestrate a personalized interaction with each customer. Even when you have hundreds, thousands, or millions of customer connections, you can design and manage all the different interactions from a single multichannel application platform.
- Be as mobile as your customers. Deliver a seamless, persistent customer experience with mobile capabilities. Dynamic menus let customers check order status, connect with tech support, talk to a live agent. Customers hear estimated wait times and the option to receive a return call. Full context is provided to the agent, so the agent is always prepared to assist customers.
- Support self-service consumers through low-effort apps. Deliver contextual information to an agent so a customer can easily transition from one channel to another. Your agent sees all information that the customer already provided.
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Avaya Call Management System (CMS)
Built on the performance, reliability and flexibility of the Avaya Aura® platform, Avaya CMS delivers real-time monitoring and historical reporting for Avaya Call Center Elite solutions including Elite omnichannel information, custom reporting, task scheduling, exception notification, threshold warning, administration and configuration, and long term ACD data storage.
Increase the efficiency of your call center
Optimize performance across multiple channels. Improve service levels and increase agent efficiency by monitoring and reporting response times across Avaya Aura® Call Center (CC) Elite systems and non-voice channels. A simple extension to your CC Elite system, Elite Multichannel enables response time reporting and monitoring that can increase agent efficiency for voice, e-mail, fax, web Chat, SMS text or social media customer contact.
Manage dynamic call volumes without adding staff. Monitor and analyze everything from wait times and average answer speeds to the percentage by which abandoned call times have decreased in the past year. CMS measures up to 24K trunks, providing administration ease and increases reporting accuracy.
Make a well- informed decision based on real-time CMS data to redirect calls on-the-fly or to redistribute expensive human resources. Increase performance, minimize costs or develop new or improved procedures by leveraging historical data.
Enhance productivity while controlling costs. Realize a quick return on your CMS investment. Easy to deploy, CMS helps maximize the success of marketing and customer service campaigns. Continue benefitting from your investment over time by leveraging historical data to analyze trends and to establish performance benchmarks.
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Check Point 1200R
Industrial Control Systems (ICS) used in critical infrastructure and manufacturing industries are targets of sophisticated cyberattacks. The Check Point 1200R rugged appliance line delivers proven, integrated security for deployment in harsh environments as part of a complete end-to-end ICS security solution.
Features
Wide range of appliances for IT and OT networks The 1200R Rugged Appliance complements our extensive appliance family to support a diverse range of deployment environments and meet specialized requirements in ICS security. The 1200R complies with industrial specifications such as IEEE 1613 and IEC 61850-3 for heat, vibration and immunity to electromagnetic interference (EMI). In addition, the 1200R is certified for maritime operation per IEC-60945 and IACS E10 and complies with DNV 2.4. The 1200R Appliances can also be used in commercial deployments. Inspect Encrypted Connections There is a shift towards more use of HTTPS, SSL and TLS encryption to increase Internet security. At the same time files delivered into the organization over SSL and TLS represent a stealthy attack vector that bypasses traditional security implementations. Check Point Threat Prevention looks inside encrypted SSL and TLS tunnels to detect threats, ensuring users remain in compliance with company policies while surfing the Internet and using corporate data. Next-Generation Firewall Check Point Application Control has broad support for specialized Industrial Control System and SCADA protocols with granularity for over 800 SCADA specific commands. This enables protocol-specific visibility and controls with directional awareness. Integrated threat detection and prevention Detect and prevent targeted attacks against ICS/SCADA components in Operational Technology (OT) environments with specific protections for these highly vulnerable, unpatched, legacy embedded systems. Our threat prevention technologies have the best catch rate in the industry and can be deployed in detect-mode to minimize the disruption of operational processes. Best-in-class management Administrators can define security policy for the entire network — including internal security, main sites, and remote sites — from a single, centrally located Check Point Security Management server. With SmartProvisioning™, a profile-based management approach designed for large- scale deployments, administrators can define a single security and device profile and apply it simultaneously to thousands of appliances — dramatically reducing deployment time and administrative overhead.Benefits
- Deploy SCADA networking security in harsh environments and remote locations
- Full visibility and granular control of SCADA traffic
- Comprehensive security with SCADA-aware threat detection and prevention
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Check Point 21000 Appliances
Delivers the best performance in its class
Up to 44.5 Gbps of real-world firewall throughput
Up to 6.9 Gbps of real-world IPS throughput
Supports sub 5 micro-second low-latency transactions
Supports high availability and serviceability
Offers a variety of network options to work in any network environment
Offers Lights-Out-Management option for remote out-of-band management
Enables service without downtime thanks to hot-swap and redundant components
Reduces costs through security consolidation
Extends easily to add more security features without adding a new appliance
Available in four complete and Software Blade packages that meet any security need
Available in a low-cost, high-performance package with extended memory for maximum connection capacity
Features
Maximum security and performance
The Check Point 21000 Appliances offer maximum availability of business-critical applications and the best performance available in their class.
High port density with up to 37x1GbE ports for network segmentation
110 Gbps firewall throughput and sub-5µs latency for mission-critical applications
Comes in compact 2-rack unit chassis
Comes with acceleration and clustering technologies
Reliability and high serviceability
Meet the uncompromising high availability standards of modern data centers; the 21000 Appliances are designed to be highly serviceable, even when deployed in customer networks.
Hot-swappable redundant power supplies, hard disk drives and fans
An advanced Lights-Out-Management card provides out-of-band remote management to remotely diagnose, start, restart and manage the appliance from a remote location
Prevent unknown threats
Check Point provides complete zero-day threat prevention and alerts when under attack. Threat Extraction delivers zero-malware documents in zero seconds. Threat Emulation inspects files for malicious content in a virtual sandbox. When Threat Emulation discovers new threats, a signature is sent to the Check Point ThreatCloud database which documents and shares information on the newly identified malware with other Check Point customers — providing immediate protection against zero-day threats.
Security acceleration module for greater performance confidence
With the optional Security Acceleration Module, you can confidently increase firewall and VPN bandwidth through your 21000 Appliance without performance degradation. Check Point’s innovative, purpose-built SecurityCore™ technology uses parallel and security processing power to accelerate security performance.
Offloads security processing from the general purpose appliance CPU
Available as a bundle for significant savings right out of the box
High network capacity
Deploy the Check Point 21000 Appliances in any network environment.
Up to 37 10/100/1000Base-T ports
Up to 36 1000base-F SFP, or up to 13 10GBase-F SFP+ ports
Three front-facing expansion slots
Up to 1,024 VLANs for higher network segmentation
Pre-configured with Next Generation Software Blade packages
Pre-configured with Next Generation Software Blade packages The Check Point 21000 Appliances offer a complete and consolidated security solution available in five Next Generation Security Software Blade packages.
Next Generation Firewall—identify and control applications by user and scan content to stop threats (included Blades: IPS and Application Control)
Next Generation Secure Web Gateway—enable secure use of Web 2.0 with real-time multilayer protection against web-borne malware (included Blades: Application Control, URL Filtering, Antivirus and SmartEvent)
Next Generation Data Protection—preemptively protect sensitive information from unintentional loss, educate users on proper data-handling policies and empower them to remediate incidents in real-time (included Blades: IPS, Application Control and Data-Loss Prevention).
Next Generation Threat Prevention—apply multiple layers of protection to prevent sophisticated cyber-threats (included Blades: IPS, Application Control, Antivirus, Anti-Bot, URL Filtering and Email Security)
Next Generation Threat Extraction—(NGTX): advanced next-gen zero-day threat prevention, NGTP with Threat Emulation and Threat Extraction.
Additional Software Blade upgrades are available to further extend and customize protection options
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Check Point 600 Appliance
Benefits
Secures your small business with advanced security
Protects against viruses, spam, dangerous applications and malicious websites
Designed from the ground up for the needs of small businesses
Connects securely to your office network from any laptop, smartphone or tablet
Sets up in minutes with easy and intuitive web-based management
Simplifies your security management with optional Check Point SMB Managed Security Services
Keeps you connected with flexibility, speed and power
Supports multiple Internet access options, including Ethernet, ADSL, 3G and 4G
Provides integrated wireless security with guest access
Delivers market-leading speeds with 100 Mbps of real-world throughput
Features
Enterprise-caliber firewall and threat protection
Small companies shouldn’t have to settle for less security. The Check Point 600 Appliance has the industry’s highest-ranked next-generation firewall, IPS and threat prevention security technologies to deliver robust protection from modern cyber-threats. You’ll get the same level of protection enjoyed by Fortune 100 companies—at SMB prices.
A comprehensive protection suite
Leveraging the proven and flexible Software Blade Architecture, the 600 Appliance delivers multilayer security to the small-office environment, including:
Firewall
VPN
Advanced Networking & Clustering
Identity Awareness & User Awareness
IPS
Application Control
URL Filtering
Antivirus
Anti-Bot
Anti-Spam and Email Security
Security managed via the cloud
We can even help you manage your security appliance through the cloud. With Check Point Cloud-Managed Security Service, you’ll leverage Check Point’s technology leadership and 24/7 security expertise to ensure your network will be monitored and protected at all times. Learn more about the features and benefits of this service on our Check Point SMB Cloud-Managed Security Service page.
Flexible network connections with high capacity
The 600 Appliance comes standard with 10 x 1Gbps Ethernet ports. For added flexibility and convenience, Check Point offers a wireless version that includes a WiFi access point (802.11b/g/n) that supports WEP, WPA and WPA2 authentication, as well as secured guest access capabilities.
Integrated ADSL modem
Included USB and PCI Express card slots make it easy to create a redundant Internet link for maximum reliability
Simple management, configuration and deployment
The Check Point 600 Appliance can be up and ready in minutes, offering hassle-free deployment to small offices with minimal IT support staff.
Simple web-based local management interface
First-time set-up wizard
Easy-to-understand logs and reports for hassle-free device monitoring
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Check Point Intrusion Prevention System Software Blade
The Check Point Intrusion Prevention System (IPS) Software Blade combines industry-leading IPS protection with breakthrough performance at a lower cost than traditional, stand-alone IPS software solutions. The IPS Software Blade delivers complete and proactive intrusion prevention – all with the deployment and management advantages of a unified and extensible next-generation firewall solution.
Benefits
- Next-generation security prevention, protection and performance
- Industry-leading intrusion protection and firewall—as tested NSS Labs—delivers 1,000s of signature, behavioral and preemptive protections
- Check Point is ranked #1 in Microsoft and Adobe threat coverage
- Combines with best-of-breed firewall, application control, URL filtering, DLP and more on the most comprehensive, network-class next gen firewall
- Unrivaled, multi-Gigabit performance in an integrated IPS
- Up to 15 Gbps of IPS and 30 Gbps of firewall throughput
- Stateful Inspection and SecureXL technology deliver multi-tier IPS inspection and accelerated IPS throughput
- CoreXL technology provides the most efficient and high-performance use of multi-core technologies
- Lowest TCO and fastest ROI of any enterprise-class firewall solution
- One-click activation of IPS and firewall protection on any Check Point gateway
- Delivers unmatched extensibility and flexibility—all without adding CapEx
- Integrated into Check Point Software Blade Architecture for on-demand security
- Malware attacks
- Dos and DDoS attacks
- Application and server vulnerabilities
- Insider threats
- Unwanted application traffic, including IM and P2P
- Geo-protections
- New protections sandbox – Build confidence in a ‘sandbox’ environment with no impact on your network.
- Automatic protection activation – Activation of new protections, based on configurable parameters (performance impact, confidence index, threat severity). The difficulties of constant, individual management of thousands of protections are eliminated.
- Unified Management – The IPS blade is configured and managed through a common Check Point management interface—the same one used to manage other security gateway Software Blades and Check Point dedicated IPS.
- Configurable, actionable monitoring – Track events through detailed reports and logs of what is most important. The new Security Management Software Blade for IPS and Security Provisioning Software Blade simplify threat analysis and reduce operational overhead.
- Business-level views – Customizable reports provide easy monitoring of critical security events associated with your business-critical systems.
- Multi-dimensional sorting – Drag-and-drop columns of event data and the information will be automatically re-ordered.
- Actionable event logs – Edit the associated protection, create an exception or view packet data directly from log entries.
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Check Point Next Generation Firewall (NGFW)
Benefits
Detects and controls application usage
- Identify, allow, block or limit usage of applications, and features within them
- Enable safe Internet use while protecting against threats and malware
- Leverage the world's largest application library with more than 6,600 web 2.0 applications
- Create granular policy definitions per user and group
- Integrate seamlessly with Active Directory
- Protect environments with social media and Internet applications
- Rely on 24/7 advanced protection
- Reap the benefits of application control and intrusion protection (IPS), as well as extensibility support for additional security capabilities
- Get greater understanding into security events with integrated, easy-to-use centralized management
- Join more than 170,000 customers, including 100 percent of Fortune 100 companies
- Querying the Active Directory
- Through a captive portal
- Installing a one-time, thin client-side agent
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Check Point SandBlast
Check Point SandBlast Agent provides purpose-built advanced Zero-Day Protection capabilities to protect web browsers and endpoints, leveraging Check Point’s industry leading network protections.SandBlast Agent ensures complete real-time coverage across threat vectors, letting your employees work safely no matter where they are without compromising on productivity. Threat Emulation capability emulates unknown files in contained environment to detect malicious behaviors and prevent infections while Threat Extraction provides sanitized risk-free files to the users instantly.
Anti-Ransomware protection stops ransomware in its tracks and reverses the damage automatically, ensures organizations are protected against malicious extortion attacks that encrypt business data and demand ransom payment for its retrieval. Zero Phishing proactively blocks access to new and unknown deceptive websites and safeguards user credentials by preventing the use of corporate passwords on external websites.
SandBlast Agent captures forensics data with continuous collection of all relevant system events, and then provides actionable incident analysis to quickly understand complete attack lifecycle. With visibility into the scope, damage, and attack vectors, incident response teams maximize productivity and minimize organizational exposure.
Features:
- Threat Emulation: Evasion resistant sandbox technology
- Threat Extraction: Delivers sanitized risk-free files to users in real-time
- Anti-ransomware: Prevents and remediates evasive ransomware attacks
- Zero-Phishing: Blocks deceptive phishing sites and alerts on password reuse
- Anti-Bot: Identify and isolate infected hosts
- Anti-Exploit: Protects applications against exploit based attacks
- Behavioral Guard: Detects and blocks malicious behaviors
- Endpoint Antivirus: Protects against known malware
- Forensics: Records and analyzes all endpoint events to provide actionable attack forensics reports
Benefits:
- Advanced threat protection and automated endpoint forensic analysis for all malware types
- Prevents and remediates evasive ransomware attacks
- Proactively blocks known, unknown and zero-day malware
- Provides instant actionable understanding of attacks
- Automatically remediates infections
- Protects users credentials
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Check Point vSEC Virtual Edition
Secure virtual environments
Multi-layered security protections for virtual environments including next-generation firewall and advanced threat prevention
Inspect all traffic—from inter-VM to perimeter—in the virtual network
Permit secure access to remote systems and networks
Unified management of virtual and physical environments
Consistent security policy and uniform security management across both physical and virtual infrastructures
Visibility into virtualization configuration and security changes
Separation of duties between virtualization and security teams
Licensing is based on virtual cores used and supports dynamic allocation ideal for elastic workloads
Thanks to Check Point vSEC Virtual Edition (VE), we have a virtual security solution that fully integrates into our dynamic virtualized environment with all the performance, security and functionality we’ve expected from our physical Check Point gateways for years.
Features
Full protections with Check Point Software Blades
Check Point vSEC Virtual Edition provides the full protections of the Check Point Software Blade architecture.
Firewall, IPS, Antivirus, Anti-Bot Software Blades protect services in the public cloud from unauthorized access and attacks.
Application Control Software Blade helps prevent application layer denial of service attacks and protects your cloud services.
IPsec VPN Software Blade allows secure communication into cloud resources.
Mobile Access Software Blade allows mobile users to connect to the cloud using an SSL encrypted connection with two factor authentication and device pairing.
Data Loss Prevention Software Blade protects sensitive data from theft or unintentional loss.
SandBlast Zero-Day Protection Blades provide the most comprehensive protection against malware and zero-day attacks.
Consolidated logs and reporting for hybrid cloud environments
Get visibility and enforcement across your virtual infrastructures using the Next Generation SmartEvent Software Blade. Simplify compliance and audits with unified logs and reporting.
Centralized management for virtual and physical infrastructures
Manage vSEC VE using your existing on-premise Check Point Unified Security Management Solution. Enforce a consistent security policy for corporate assets across both virtual and physical infrastructures from a single console.
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Cisco 4000 Series Integrated Services Routers
The Cisco 4000 Family Integrated Services Router (ISR) revolutionizes WAN communications in the enterprise branch. With new levels of built-in intelligent network capabilities and convergence, it specifically addresses the growing need for application-aware networking in distributed enterprise sites. These locations tend to have lean IT resources. But they often also have a growing need for direct communication with both private data centers and public clouds across diverse links, including Multiprotocol Label Switching (MPLS) VPNs and the Internet.
The Cisco 4000 Family contains the following platforms: the 4461, 4451, 4431, 4351, 4331, 4321 and 4221 ISRs.
Features and Benefits
Cisco 4000 Family ISRs provide you with Cisco® Software Defined WAN (SDWAN) software features and a converged branch infrastructure. Along with superior throughput, these capabilities form the building blocks of next-generation branch-office WAN solutions.
Cisco Software Defined WAN
Cisco SDWAN is a set of intelligent software services that allow you to reliably and securely connect users, devices, and branch office locations across a diverse set of WAN transport links. SDWAN-enabled routers like the ISR 4000 dynamically route traffic across the “best” link based on up-to-the-minute application and network conditions for great application experiences. You get tight control over application performance, bandwidth usage, data privacy, and availability of your WAN links - control that you need as your branches conduct greater volumes of mission-critical business.
Cisco Converged Branch Infrastructure
The Cisco 4000 Series ISRs consolidate many must-have IT functions, including network, compute, and storage resources. The high-performance, integrated routers run multiple concurrent services, including encryption, traffic management, and WAN optimization, without slowing your data throughput. And you can activate new services on demand through a simple licensing change.
Cisco Intent Based Networking and Digital Network Architecture (Cisco DNA)
The last few years has seen a rapid transformation and adoption of digital technologies. This puts pressure on the on the Network teams supporting this changing infrastructure - especially when provisioning, managing, monitoring and troubleshooting these diverse devices. Additionally innovations such as Software Defined WAN (SDWAN), Network Function Virtualization (NFV), Open APIs and Cloud Management show great promise in transforming Organizations IT networks. This transformation raises further questions and challenges for the IT teams.
The Cisco Digital Network Architecture (Cisco DNA) is an open, extensible, software-driven architecture that provides for faster innovation, helping to generate deeper insights, and deliver exceptional experiences across many different applications. Cisco DNA relies on intent-based networking, a revolutionary approach in networking that helps organizations automate, simplify, and secure the network.
The intent-based Cisco DNA network is:
- Informed by Context: Interprets every byte of data that flows across it, resulting in better security, more customized experiences, and faster operations.
- Powered by Intent: Translates your intent into the right network configuration, making it possible to manage and provision multiple devices and things in minutes.
- Driven by Intuition: Continually learns from the massive amounts of data flowing through it and turns that data into actionable insight. Helps you solve issues before they become problems and learn from every incident.
Cisco DNA Center provides a centralized management dashboard across your entire network — the branch, campus, data center, and cloud. Rather than relying on box-by-box management, you can design, provision, and set policy end-to-end from the single Cisco DNA Center interface. This allows you to respond to organizational needs faster and to simplify day-to-day operations. Cisco DNA Analytics and Assurance and Cisco Network Data Platform (NDP) help you get the most from your network by continuously collecting and putting insights into action. Cisco DNA is open, extensible, and programmable at every layer. It integrates Cisco and third-party technology, open APIs, and a developer platform, to support a rich ecosystem of network-enabled applications.
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Cisco 7600 Series Routers
The Cisco 7600 Series is the industry's first carrier-class edge router to offer integrated, high-density Ethernet switching, carrier-class IP/MPLS routing, and 10-Gbps interfaces, benefiting enterprises and helping enable service providers to deliver both consumer and business services over a single converged Carrier Ethernet network.
Important Features:
High performance, with up to 720 Gbps in a single chassis, or 40 Gbps capacity per slot
A choice of form factors purpose-built for high availability
Cisco I-Flex design: A portfolio of shared port adapters (SPAs) and SPA interface processors (SIPs) that controls voice, video, and data experiences
Scalable and extensible suite of hardware and software capabilities to enable intelligent Carrier Ethernet services
Integrated Video Call Admission Control with innovative visual quality of experience for both broadcast and video on demand (VoD)
Intelligent Services Gateway, providing scalable subscriber and application awareness with multidimensional identity capabilities and policy controls
Integrated Session Border Control with quality of experience in both Session Initiated Protocol (SIP) and non-SIP applications
Applications:
Carrier Ethernet: Aggregation of consumer and business service
Ethernet services edge: Personalized IP services
Wireless mesh networking and mobility service convergence
IP/MPLS provider edge routing
Enterprise WAN aggregation
Headquarters core routing
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Cisco Advanced Malware Protection (Cisco AMP for Endpoints)
Cisco Advanced Malware Protection (AMP) - a system that protects your business before, during and after an attack, making it the most robust form of malware protection available. Cisco AMP employs global threat intelligence to fortify your network’s defenses before an infiltration even occurs. During a network breach, it identifies and blocks the attack using a powerful combination of intelligence, file signatures and advanced malware analysis. After an attacker infiltrates your network, Cisco AMP arms your security team with a clear view of the malware’s origin, its method and point of entry, where it’s been, and its current trajectory. This combination of point-in-time and retrospective security make it possible to discover, confine, and dissolve the threat fast enough to protect your business from irreversible damage.
Using Cisco AMP gives your business access to a wide selection of security features, including:
- Filtering out policy-violating files from the Internet, e-mails, and more.
- Detecting and protecting against client-side exploit attempts and exploit attempts aimed at client applications like Java and Flash.
- Recognizing, blocking, and analyzing malicious files.
- Identifying malware patterns and anticipating potentially breached devices.
- Tracking malware’s spread and communications.
- Alleviating threats of reinfection.
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Cisco Application Centric Infrastructure (ACI)
Cisco ACI, the industry leading software defined networking (SDN) solution enables application agility and data center automation. Customers can build multi-cloud networks with a consistent policy model. With ACI Anywhere, customers have the flexibility to move applications seamlessly without compromising high availability and creating a single fault domain environment.
What Cisco ACI offers
- Automate IT workflows and help organizations shorten app deployment from weeks to minutes.
- Open and programmable. Build programmable SDN fabrics leveraging open APIs and over 65 Cisco ACI global partner ecosystems.
- Security and analytics. Secure applications through whitelist model, policy enforcement, and micro-segmentation.
- Workload mobility at scale. Deploy and migrate applications seamlessly across geographies with consistent policy.
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Cisco Application Policy Infrastructure Controller (APIC)
Features and Capabilities
Centralized application-level policy engine for physical, virtual, and cloud infrastructures
Detailed visibility, telemetry, and health scores by application and by tenant
Designed around open standards and open APIs
Robust implementation of multi-tenant security, quality of service (QoS), and high availability
Integration with management systems such as VMware, Microsoft, and OpenStack
Designed for automation, programmability, and centralized management, the Cisco APIC itself exposes northbound APIs through XML and JSON. It provides both a command-line interface (CLI) and GUI which utilize the APIs to manage the fabric holistically.
OpFlex
OpFlex is a new open and extensible southbound protocol that supplies policy directly to data center networks. Unlike commonly used SDN protocols, it supplies application policy, not low-level configuration, to network devices. This allows devices to self-configure and freely expose new innovation.
By centralizing policy but distributing control, networks can become much more scalable, resilient, and interoperable. Cisco and partners are submitting OpFlex to the IETF for standardization to OpenDaylight for open source SDN implementations.
An OpFlex agent will be available free from Github for leading hypervisors, switches, and Layer 4 to 7 services. A reference implementation on OVS will be available.
Cisco APIC provides:
A single pane of glass for application-centric network policies
Fabric image management and inventory
Application, tenant, and topology monitoring
Troubleshooting
Cisco APIC is completely removed from the data path. This means the fabric can still forward traffic even when communication with the Cisco APIC is lost.
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Cisco ASA NGFW (Adaptive Security Appliance Software)
Features and Capabilities
Cisco Adaptive Security Appliance (ASA) Software is the core operating system for the Cisco ASA Family. It delivers enterprise-class firewall capabilities for ASA devices in an array of form factors - standalone appliances, blades, and virtual appliances - for any distributed network environment. ASA Software also integrates with other critical security technologies to deliver comprehensive solutions that meet continuously evolving security needs.
Among its benefits, Cisco ASA Software:
- Offers integrated IPS, VPN, and Unified Communications capabilities
- Helps organizations increase capacity and improve performance through high-performance, multi-site, multi-node clustering
- Delivers high availability for high resiliency applications
- Provides collaboration between physical and virtual devices
- Meets the unique needs of both the network and the data center
- Provides context awareness with Cisco TrustSec security group tags and identity-based firewall technology
- Facilitates dynamic routing and site-to-site VPN on a per-context basis
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Cisco Catalyst 6500 Series 7600 Series Wireless Services Module (WiSM)
As a member of the Cisco Wireless LAN Controller family, the Cisco WiSM works in conjunction with Cisco Aironet access points, and the Cisco Wireless Control System (WCS) to support mission-critical wireless data, voice, and video applications. As a key component of Cisco Unified Wireless Network for the enterprise, and Cisco ServiceMesh for service providers, the Cisco WiSM provides real-time communication between access points and other wireless LAN controllers to deliver a secure, end-to-end wireless solution.
Because the Cisco WiSM supports 802.11a/b/g and the IEEE 802.11n draft 2.0 standard, organizations can deploy the solution that best meets their individual requirements. Organizations can offer robust coverage with 802.11 a/b/g or deliver greater performance with 5x the throughput and unprecedented reliability using 802.11n as part of an enterprise, or service provider wireless solution.
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Cisco Cloudlock
Cisco Cloudlock is a cloud-native cloud access security broker (CASB) that helps you move to the cloud safely. It protects your cloud users, data, and apps. Cloudlock's simple, open, and automated approach uses APIs to manage the risks in your cloud app ecosystem. With Cloudlock you can more easily combat data breaches while meeting compliance regulations.
Features
User security
Cloudlock uses advanced machine learning algorithms to detect anomalies based on multiple factors. It also identifies activities outside whitelisted countries and spots actions that seem to take place at impossible speeds across distances.
Data security
Cloudlock's data loss prevention (DLP) technology continuously monitors cloud environments to detect and secure sensitive information. It provides countless out-of-the-box policies as well as highly tunable custom policies.
App security
The Cloudlock Apps Firewall discovers and controls cloud apps connected to your corporate environment. You can see a crowd-sourced Community Trust Rating for individual apps, and you can ban or whitelist them based on risk.
Featured technologies
Automated shadow IT visibility
Cloudlock technology is now built into Cisco Umbrella to deliver App Discovery and blocking. It provides cloud app usage and risk info to enable secure cloud adoption.
Cloudlock's FedRAMP ATO
The authority to operate helps you enable secure cloud adoption across multiple platforms.
Cloud and application performance monitoring
Get end-to-end cloud monitoring with AppDynamics to help manage and visualize your critical cloud-based app performance, in real time.